RCA Reviews

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About RCA

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RCA has designed and produced electronics and home appliances since 1919. The company offers a range of products, including televisions, audio systems and home entertainment solutions.

Pros
  • Good picture quality
  • Affordable price
  • User-friendly features
Cons
  • Poor customer service
  • Frequent product malfunctions
  • Limited warranty coverage

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RCA Reviews

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    How do I know I can trust these reviews about RCA?
    • 4,696,463 reviews on ConsumerAffairs are verified.
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    Page 1 Reviews 0 - 10
    Customer Service

    Reviewed July 9, 2025

    Bought air conditioner from RCA sold in Walmart Canada in 2022. We only use them once a month in a year since it doesn’t get too hot. We unpack our air conditioner for July 2025, come to find out that it wasn’t working. Meaning we only got less than 3 years of use since we only use it once a year. Will never buy rca products and not recommended it to anyone. Customer service is not willing to fix or replace.

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    Customer Service

    Reviewed May 2, 2025

    Lasted 6 months, then their joke of a warranty has taken over 3 months so far to collect. No TV for 3 months and still waiting. Today I was asked for MORE time. So I decided to call. I was told I was mistaken. It was actually only 2 months 29 days. Lol. Are you kidding me. You put me on hold for 10 min just to tell me that? Again, what a joke.

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      Verified purchase

      Reviewed Jan. 31, 2025

      Spend $800 on a tv, and it only lasts a year and a half before going dark. Absolute waste of money. Never buy RCA! I've had Samsung and LG tvs, that have lasted me 10 plus years. Even ones that arrived semi damaged, lasted for 10 plus years. RCA is an absolute waste of money.

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      Coverage

      Reviewed Oct. 23, 2024

      Purchased a RCA tv last month and it was dead on arrival. Reached out to them, they could not give a reason why it's not covered by their warranty when there's absolutely no visible physical damage. They will try everything not to honor their warranty. Stay away from this brand.

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      Reviewed Oct. 2, 2024

      Rca tvs are garbage. Save your money and go with a different brand that is available. I bought a Rca tv and you have to heat the back of it up with a hair dryer for it to work, for maybe 5 minutes before the screen gets lines going through it, or the screen goes completely white, or it doesn't show any picture. Garbage, garbage, garbage tvs.!!!

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      Price

      Reviewed Aug. 10, 2024

      One of the worst quality of tv can be find in the market. Do not buy, save future problems. I purchased tv from Walmart, after 13 months stopped working. To fix the tv cost more than new tv. The technician informed me because of cheap quality of parts is stop working.

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      Verified purchase
      Price

      Reviewed Aug. 8, 2024

      I purchased 2 of these TVs (RCA 55") in the past two years. I now have two unworking TVs ( burnt out picture) fortunately I replaced one with a Samsung, when the first RCA one lost ITS picture late 2023. The soft resets are just a waste of time. I agree with comments about the need for a recall. These "Curtis" imports are apparently complete junk. I've given up on the warranty run-around as well. Who wants some long drawn-out drama for days on end, without an expensive product like a working television screen!? From now on I'm sticking to SONY or SAMSUNG, the end.

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      Customer ServicePunctuality & Speed

      Reviewed Aug. 6, 2024

      We purchased a 70 inch RCA television in November. Recently it developed lines across the screen out of the blue. I contacted RCA (Curtis international) and started my warranty claim. I didn’t hear anything back from them days later so I called in and was told I hadn’t submitted the photos required. I told the representative that I had and to check again. He confirmed that they had received everything they needed and they would contact me back in 3-5 days to process the warranty. A week later I still haven’t heard back. I call everyday about 10 times a day and they will not answer or return any of my messages. I received an email stating again that I didn’t send in any of the photos requested and again, I told them that it had been verified that I have sent in all the required info. No one will get back to me! I have warranty on this product, how is it fair that I have to go without a tv because they won’t respond to their own warranty policy.

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      Verified purchase

      Reviewed Nov. 16, 2023

      Purchase RCA TV July 22/22 and did not get extended warranty. However it’s only 16 months and there are many coloured horizontal lines across TV. Called customer service and told me to pay and get it fixed. It’s a new TV. I should not have problems already with it. My TV has a defect and RCA should honour their products and not take money from people who work hard for it. I will never buy RCA again and will let everyone know their products are crap.

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      Reviewed Oct. 30, 2023

      Had a RCA tv for years, so when needed felt safe to purchase a replacement tv with another rca. Big mistake. Got about 14 months and starting having troubles. Will never buy rca products again. It seems like the newer they are the bigger piece of junk it is.

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      RCA Company Information

      Company Name:
      RCA
      Website:
      www.rca.com