RCA Reviews

Purchased a RCA tv last month and it was dead on arrival. Reached out to them, they could not give a reason why it's not covered by their warranty when there's absolutely no visible physical damage. They will try everything not to honor their warranty. Stay away from this brand.

Rca tvs are garbage. Save your money and go with a different brand that is available. I bought a Rca tv and you have to heat the back of it up with a hair dryer for it to work, for maybe 5 minutes before the screen gets lines going through it, or the screen goes completely white, or it doesn't show any picture. Garbage, garbage, garbage tvs.!!!

One of the worst quality of tv can be find in the market. Do not buy, save future problems. I purchased tv from Walmart, after 13 months stopped working. To fix the tv cost more than new tv. The technician informed me because of cheap quality of parts is stop working.

I purchased 2 of these TVs (RCA 55") in the past two years. I now have two unworking TVs ( burnt out picture) fortunately I replaced one with a Samsung, when the first RCA one lost ITS picture late 2023. The soft resets are just a waste of time. I agree with comments about the need for a recall. These "Curtis" imports are apparently complete junk. I've given up on the warranty run-around as well. Who wants some long drawn-out drama for days on end, without an expensive product like a working television screen!? From now on I'm sticking to SONY or SAMSUNG, the end.

We purchased a 70 inch RCA television in November. Recently it developed lines across the screen out of the blue. I contacted RCA (Curtis international) and started my warranty claim. I didn’t hear anything back from them days later so I called in and was told I hadn’t submitted the photos required. I told the representative that I had and to check again. He confirmed that they had received everything they needed and they would contact me back in 3-5 days to process the warranty. A week later I still haven’t heard back. I call everyday about 10 times a day and they will not answer or return any of my messages. I received an email stating again that I didn’t send in any of the photos requested and again, I told them that it had been verified that I have sent in all the required info. No one will get back to me! I have warranty on this product, how is it fair that I have to go without a tv because they won’t respond to their own warranty policy.

Purchase RCA TV July 22/22 and did not get extended warranty. However it’s only 16 months and there are many coloured horizontal lines across TV. Called customer service and told me to pay and get it fixed. It’s a new TV. I should not have problems already with it. My TV has a defect and RCA should honour their products and not take money from people who work hard for it. I will never buy RCA again and will let everyone know their products are crap.

Had a RCA tv for years, so when needed felt safe to purchase a replacement tv with another rca. Big mistake. Got about 14 months and starting having troubles. Will never buy rca products again. It seems like the newer they are the bigger piece of junk it is.

Purchased RCA Tv given the recommendation of RCA. TV is less than 2 years old and we are away all winter for past 2 years, TV has only volume no picture, happened with nothing but a turn on. Tried everything and took it to a repair shop and they said it would cost more to fix than replace. What a waste. DON'T BUY RCA Products.

I bought. RCA 50 inch television 7 months ago and TV burnt itself from inside out in bottom left corner. It’s obvious from pictures and video I sent them tv does not work at all. I have original receipt. Sent everything they required and they won’t refund or help me. In my opinion this tv should have a recall. It could have burned our house down. I’m thankful my husband was home to unplug this TV. We do not recommend anyone buy a RCA tv. Their customer service is absolutely terrible!

I purchased one of their “70 smart TV’s less than 3 months ago, and of course it’s already broken. I also found that the tv was built less than 10 months ago, so it goes to show that “new” doesn’t mean “good”. Customer service was nearly impossible to reach. After several emails and phone calls, I finally got a hold of Kenny Williams from customer service who refused to replace the TV or issue a refund or be of assistance in any way. It has been a back a fourth of going nowhere with them, and I have been without the tv for over a month now. I do not imagine this issue will be getting resolved, and I will never consider any product from RCA again. Absolute criminals.