Philips TV Reviews

My 4K smart TV quit working after 16 months. I called customer support and after hours of wasted time all they offered me was a "deeply discounted rate on a new one". You fooled me once. You won't fool me again... Never will I buy another Philips anything. Buyer beware.

The Philips television is an American made brand I trust. Purchased four years ago and it still works well without any problems thus far. We enjoy the multiple features we have access to on this TV Set. The TV Picture color and features are decent and steady.

I am very pleased with my Philips Flat Screen TV. I have owned it for several years and have never had any complaints with it. I have also used other Philips products in the past such as DVD and VHS players and they have always held up to their standards. I would recommend Philips products to anyone.

I like that my television does not spy on me or my guests, yet provides an amazing clear picture and crisp sound. It works like it should, just the right size for the room and it has all the features that are necessary.

From the delivery to the unpacking and the setup, everything is well describe with easy step by step instructions. The technology that this TV brings is unique and great like a new toy and a giant computer. The picture quality is perfect and the overall options. The cable settings are so easy to follow. The weight is very light and easy to move... great product to purchase if anyone likes it. Thank you.

I've used Philips products for many years. I'm 62 and I think that speaks volumes considering it wasn't many brand names with a wide history in the years of my first experience with Philips. Pleased with product.

Got a tv from Wal-Mart on Black Friday. Tv went out about a week ago. I contacted Philips. Did what they told me to. Sent pics to them and was told tv is not repairable but is under warranty. They said they could send me another tv but do not have my tv in stock so they want to give me my money back which I cannot replace it for the price of black Friday. Their service is horrible and they will not let you talk to upper management. Always told 24 to 48 hours and someone will contact me. They're rude and not helpful at all. Do not buy Philip's products cause they do not warranty it and give you the runaround. Someone should be liable for this bad product. Very upset.

I love the TV and it is a 55 inch flat smart TV. I love having Netflix, Youtube already on it and I loved having the games on it, but the games are no longer working because the company put up they didn't renew the contract. All of performance of TV is great. It is only 2 years old but wish the speakers were been a different place. 2015 I had to contact Philips TV headquarters regarding the Microsoft License because of my experience with them in 2015 and if my TV ever goes out, I will go with another brand.

The 55 inch Philips 240 speed 1080 is 4 years old and well used. The sound (speakers) are very weak and a sound system should be used for movies and music. Excellent picture, good black tones, easy to use, and has been totally reliable so far with no issues.

Philips has the best picture ever. Their tv's last a lifetime. I have a 47 inch and it's just right not too big or small. I have had two of them. My son has one too. I would never buy any other brand. I have had Samsung not as good as Philips on picture quality. Love love love the Philips tv's.

The Philips TV set was purchased by a family member as a gift. HD certainly does not compare with the other HD sets in our home. When considered against our Samsung... just no comparison! The quality is what I would expect from this company.

I have two TVs and I have never had any problems with either. Great picture, look sharp and fantastic quality and sound. I would recommend this product to everyone.

Philips 42in TV HDTV flat, bought at Walmart about five years ago, on free stand, easy to hook up and always keep box. The tv is really good, I'm a person that for me to give high rating, it has to be all that!!!! I really liked the value I purchased it for. It views just fine, but feel it could of been better but I do not like the three inch black shiny frame around it.

We needed a replacement for the Sharp TV that got smacked by a WII controller. We really liked the Sharp TV, the high definition was awesome, reliability top of the line, but the Philips TV is very close. It wasn't top on our list, but for the money, it is great. We purchased this TV 7 years ago from a college student that had to move out of the dorm. Bottom line, TV's been up on the wall a few years and works great!

Son bought me the 55" 4k Smart TV for Xmas!! Hooked it up on January 21!! On February 18 the remote sensor quit working!! Have to turn off and on by back of TV!! Cannot log on to internet or anything else but basic TV!! Have to turn up or down on back of TV!! After watching for a while, it cuts off by itself!!! Bought 3 year warranty, called Philips, on phone over an hour for 3 different times!!! Still no luck!!! Told to sign off for damages by mail!! They would mail us a check for cost of TV!!! After signing paper and mailing back, how can I TRUST THEM TO MAIL ME MY CHECK?!?!

I purchased Philips smart TV few month back. From Day 1 smart TV is not working smartly. Manual given by Philips not up to mark. When register complaint in customer care no one revert in give time and after that. Bad service. Do not buy Philips smart TV.

Paid 458 for the TV at Walmart. Just over a month later the tv made a screeching noise then popped loudly! Philips called it an internal crack and would not honor so called warranty! Don't buy Philips! I have a 500 paper weight. Unless I want to spend 500 more to have it fixed.

Put in layaway on black Friday. Didn't take out of box until last week. Screen is cracked & has huge circles. Walmart wouldn't take the television back. 55" smart 4k, ultra HDTV, LED LCD, 5000 series. Told us to call the manufacturer. Did that & sent pictures of the television & they will not fix, replace, or honor their so called piece of crap warranty. Buyer beware. Do not buy!!!

Philips smart TV is a total junk. Nothing works properly. Not even the remote. I've had nothing but problems with this TV since I purchased it. It has a mind of its own. The TV doesn't respond to the remote half the time and it is very stressful. Waste of money. Never again.

I have a Philips TV in my son's room. The picture is very clear and size is perfect for his bedroom. He has his cable and gaming console hooked up to it. If needed, he can hook up DVD or another system to it without any problem. He's had this TV for about 2 years and has never come to me with any problem pertaining to the TV itself. Also it was easy for my son to learn to control and is able to change channels and modes without any problems. This TV is great. I would recommend this TV to anyone.

My TV is outdated. Well it's really time for me to buy a new television. They are so pricey these days. I'm not sure if I really can afford a new TV now or not, and it's really not in the budget right now.

My Philips TV was a gift and I am very pleased with the product. Due to the large screen, I am able to watch TV while in the kitchen cooking or cleaning. I love the sound quality. I feel like I'm sitting in the movie theater. The clarity/resolution of the screen is wonderful.

We bought a 49" Philips TV in 2014. First of all the sound was terrible! We had to buy a sound bar just to hear the TV. Then we started having problems with the picture. Of course they won't help me if it's over a year old. I will never buy a Philips anything ever again! It's like throwing your money away!

I bought a 4K 55-inch smart TV on Black Friday. I'm having nothing but problems with it. It won't turn off and won't turn on. You have to do it manually you have to unplug it. You have to keep resetting it and I called their customer service I have been spoken to very rudely. They won't replace the TV and I would like somebody from the corporate office to give me a callback.

I purchased the 55in 4K Philips tv from Walmart Black Friday 2016. After mounting the tv and trying to screencast from my laptop I learned there was a sound issue with the tv. Over the past month I have called them repeatedly to get a resolution to the problem and they constantly blame everything except the tv. First it was the laptop, then the internet, then the router. Finally they admitted that it was a problem with the tv and their fix for this was for me to wait 48 hours for a solution then call back. If no resolution then I would receive a refund.

I bought 45 TVs model #40hfl5783d since 2013. When done channel mapping CBS channel starts from #1 and rest of channels # off. Complained to Phillips tech told me all TVs are that way. I am in USA since 1977 I never seen when I do auto channel programming to any other brand start with channel 2 as CBS and onward all channel # are in sequence.

When trying to adjust the volume on the TV it don't work. The television will turn off and about 3 to 4 minute later it turns back on by itself. It's very annoying. Also if I have the TV on for a period of time it will turn off by itself.

I was having a Philips 39" LED tv. Within two years of use, display stopped working. Called customer care. They came with a motherboard kit in two weeks of time. It did not work. They took 1200 INR for just visit and asked me that panel is bad and it cannot be repaired as cost of panel is same as cost of new tv. I can't expect a substandard product and service from a brand like philips. Very disappointed. Will never buy Philips product.

My TV power led always blinking. So I hand over my TV nearby Philips authorized service center (Madurai service center) three month before. Now they returned my TV without solve the problem. They told me spare parts not available for this model. Really waste of money. Philips is meaning of worst!!! So please don't buy any Philips brand!!!

I purchased this 55 inch 3 days ago. 11/25/2016. Cannot get tv to full screen on some channels. Philips told me to call my cable company to get it corrected. They was no help so my cable company told me to call Philips. They was no help so I continue watching some channels at a 40 inch view on a 55 inch tv. Save your money and buy another brand.

I have a Phillips TV for about 6 yrs now... Since I have it the TV turns on and off by itself sometimes... Oftentimes the TV is unable to power on. Very frustrating especially when you are trying to watch a particular program or have company over.

My Phillips TV is 6+ years old. It worked well for about 6 years. Now, I turn it on (with remote or at the set) and it keeps turning itself off. If I repeat this about 15 times it will turn on and stay on. What the heck is that?! I will never buy Phillps again.

I purchased a 39' Philips smart TV 2 years ago. At first the tv seemed to be working fine. It has all the apps, (except now you can't use the Facebook app) but I basically use it for YouTube and Netflix. 20 minutes into watching a show, it will freeze. I can't even turn the TV off and back on. I have to unplug the thing and start all over. Sometimes going through the process 3 or 4 times! The warranty has expired so I'm stuck with it until I can sell it on craigslist. I would NOT recommend anyone buy a Philips smart tv. I purchased 2 smaller Vizio smart tv's for my 2 daughters for their bedrooms, never had an issue and they watch it all the time. The Philips is in my LR and not used very often. Purchase the Vizio. DO NOT BUY PHILIPS!!!

My brother wanted a new flat TV for his new home and asked me to do the purchase for him. I checked out the stocks available in one of the local stores and had to choose from a range of TVs mostly manufactured in China. My only purchase requirement then was for the TV to be 32" as it's the biggest size allowed for the small space allotted for it. I chose the Philips TV because it had a better coated screen that won't kind of smudge when you press or tap on it. The TV was delivered the next day to my brother's house and I set it up myself. It was easy to assemble as I only had to put its table top stand.

I bought a Philips tv but got frustrated with once it refused to turn on and all it did was give me a red blinking light. I had to constantly keep plugging and unplugging until it turn on so I decided to change the channel until I got one of the HDMI ports and the screen was black. After replacing many parts it now turns on but the biggest problem I have is that it will recognize certain entertainment devices hooked up but not others. For example my Blu-Ray DVD player, my Wii, and my PS2 are recognized but when I hook something else up it will not show up on my screen. All it is a black screen and no sound. I have tried everything I know but nothing works. I'm thinking of giving up and getting another tv but different brand.

This TV is only 2 yrs. old and all of a sudden the TV has problems turning on. After hitting the on button the screen is dark, the sound comes thru but no picture. Sometimes, it takes 15 to 20 times of turning off and on before I have a picture. I will never purchase a Philips TV again!

My son purchased the 39" smart tv. He had the tv less than a year and the volume would not work. When you tried to turn the tv volume up, it would automatically go back down to 0 once you let go of the volume button. We called Phillips and they had us go through some troubleshooting that of course did not work. They agreed to send another tv since it was still under warranty. We received the new tv, but the warranty was not extended, and guess what? The second tv is now doing the same thing. So basically we have been thru 2 tvs from Philips both with the same problem, same model and everything. I called Phillips and guess what? "Sorry your tv is out of warranty." So how is it that they have a model of tv that clearly has issues? Yes they wanted me to send the tv in for repair, but the time frame for that is going to be weeks. I will never buy another Philips product again and I DO NOT recommend! My son spent $350.00 for junk!

50 14 month old flat screen TV HDTV - Ok. Received as a Christmas gift December of 2014. Installed it Jan 2015. Today February 2016 no power and I don't feel I should have to pay to ask a question of the company that made it on how to repair or troubleshoot the problem. I have tried to contact them and get nowhere. It is very strange. It just decided to shut down.

When we tried to plug into the hdmi sockets, the hdmi connector fell inside the tv - this happened with two of three of the sockets. We feel the quality is poor when it comes to durability.

I have a few different brands and they're all the same to me. The 2 Vizios I have are older and not working so well. They seem less durable than the Phillips.

Television has great sounds & features. Crystal clear picture. Remote is very easy. Menu is great. It is not difficult to use. Most buttons is color coded but would like them to be a bit bigger for my eyesight.

We have two older TV's and cannot complain on either. The newer ones maybe. Most older TV's have been perfected and I have no problems with them. It is mainly just cable companies.

This LED TV we have is several years old and works great. Only problem was the remote had to be replaced. Like the size, picture and it's fairly user-friendly.

My Philips 42 in. TV is seven yrs. old now. It performs today as it did when it was new. I'm sure the price is lower now than when I purchased it. When I choose to buy a new one I'll consider the same.

It was an older TV. Doesn't compare to the new ones. I bought a new updated one. I have bought new ones, Insignia and Dynex. I have not had any problems with any of them. I bought different kinds that were on sale.

I've been very pleased overall. It is in our bedroom so not used a lot. About 2 hours a day, 4-5 days a week. However after 5 years, there is a green line that has showed up on the bottom of the screen. While it is 5 years, I don't believe the Phillips flat screen 1080 720 that picture quality should have declined.

The size of the TV is very large for a small screen. Such wasted space. There is a thick border that makes you think it's a big screen. Navigating the controls are ok and it's slim.

Have a Phillips TV and have no problems with it at all. Was easy to set up, color and picture are still great, even after having the tv for a couple of years.

Have a Philips 46". Other than occasionally dropping the wifi connection it works great. The wifi password will need to be reentered every time it drops. I wish it would just memorize the password and reconnect when the wifi kicks back on. It would also be awesome if there was a button on the tv that made the remote beep so I could find it when I lose it! "Hint hint".

I highly recommend it, the picture outstanding. The features are more than I even use. It is a 42 inch tv. It was very easy to set up and the instructions were easy to understand. They give you a regular booklet instead of these little pamphlets with instructions and troubleshooting.

My Phillips TV is a few years old but even under warranty, it would/will suddenly start screeching a static noise at random times which requires me to turn it off for several seconds. We tried to get it serviced while still new but the authorized dealer was "busy" and never came out.

First of all TV is over 5 years old. At the time price was good. 46 inch, great colors, lightweight, easy to manipulate. Would definitely purchase again.

The television worked well when first purchased. After one year we lost the ability to switch the TV on. When we got it on we had to keep it on 24/7.

I bought a 55" smart TV from Best Buy 3 years ago. A month ago, it wouldn't turn on. I called a repairman who told me that the stand by power had gone out. Before this happened, it would never remember the wi-fi in the house. I kept having to put info in the TV again and again. Netflix would freeze up and would not continue with the movie I was watching. Sad to say, I'm going to end up paying over 200 to have this TV repaired, because the motherboard it uses is not in stock with suppliers so I'm on a waiting list :(. Totally bad investment. Would never buy a Philips again.

Hello. I have been using Philips LCD 48 inches for less than a year now. It was so perfect in everything until today. I want to use the smart tv and it keeps on appearing I should switch the tv set off and on again for smart tv to complete sign in. I have done that more than a hundred times but it is not working. Can someone have an idea of what the problem is?

I bought an LCD 42PFL3606 tv from Philips in Turkey in 2012. Guarantee was expired. A few days ago my tv is broken down and lines appeared in the screen. So I called the service to get it repaired. However they said it is not possible to fix the tv because it is so old and there is no spare part. "If you wish we can order the panel abroad but it costs expensive than a new tv." Afterwards I called the customer care and they told that "It would be better you buy a new one." But Philips services in Ankara and Istanbul in Turkey have not given information about repair and spare parts prices yet. They do not want to repair it, just to sell new ones. They just say that buy a new one. It is not fair. I will share this with all international forums. I hope in the future Philips learn how to repair the products they produced.

This TV has been practically indestructible. I've owned it for at least 15 years, and it's on approximately 15 hours a day. I turn it on when I come home in the evening from work, I leave it on when I'm asleep, and since I don't leave for work until the afternoon sometimes, it remains on for practically the entire day. In the entire time that I have owned it, it has required no maintenance of any kind. Only five days ago did it finally give out on me. It's definitely been a good investment.

I bought this TV in 2005 and it's still in perfect condition, though somewhat outdated. But it works great as a "smart" tv using a Roku.

We have an older model Philips 60" television. We bought it right when the new flat screens were becoming all the rage. We preferred this tv with a very sturdy bad because it is in the den and our children were young at the time. We worried they would destroy a flat screen. The TV has stood the test of time and even though the front screen protector is scratched and mangled the TV still works perfectly. I was surprised what this tv withstood.

Overall happy with this TV which is a flat panel LCD and several years old. The picture has always been excellent, particularly in HD. The only issue I have had with it is a few darker areas developing along the top edge of the screen. They are only noticeable when that part of the screen is displaying a very light color or in white.

I have had this television since 1998. It fell off a truck when I was moving and it still works fine.

We have a 55" Philips. We absolutely love this Smart tv. It has been extremely dependable as well as very user friendly, even intuitive. The outside presentation is a smooth, sleek look. Additionally, this Philips is much lighter weight than our old tv, less than half the weight!

Phillips 50 inch Television - Television does not turn on after 2 years. The repair would cost over 200 dollars and the screen may crack by repairing it. Please do not purchase this junk. You have been warned!

During purchase of my Philips I also purchased a 3-year extended warranty. That was a good thing because after year 2 the HDMI ports quit working. A service technician had to replace a circuit board and it has worked ever since. No other complaints.

We bought a 42 inches Philips television 2 years ago. The color is sharp and clear and we never had any problems with it. I would definitely recommend the Philips brand to anyone looking to buy a new tv.

We have a 43" Philips flat screen Smart TV. It has a very nice picture. The speaker system could be improved. One can access the internet from the TV. Also have options for Netflix.

Their tvs are the worst tvs ever. I paid 600 dollars for a TV that didn't even last 2 yrs. They do not care about the customers. I will never ever buy a Philips product ever. I don't even give them a star.

A couple of years ago I bought a Philips smart TV solely for the purpose of streaming Netflix. Shortly after, Netflix was not streaming properly. After speaking with tech support for Netflix, I learned I needed an update (newer versions are red writing on white background, TV showed old white writing on red background). After calling tech support for Philips to request the upgrade, I was told that they hadn't programmed any upgrades at that time. I asked when they might, and was told they didn't know. Here it is more than a year later and they still haven't updated the program. I can stream it from our Xbox or phones but not from the smart TV I bought just for that. I am very disappointed with them and it is highly unlikely I will ever purchase anything Philips again.

TV developed firmware problems only weeks after purchase with TV crashing and rebooting itself randomly. The firmware for this model on Philips website is unrecognized by TV - a year ago Philips support forum said they would sort something out soon. They did. They discontinued the model. I got in contact with Philips support 6 months ago and they put me in touch with a service center who got my details and TV serial number saying he will come back to me when he gets something sorted out. Never heard back from anyone at Philips and there is no online support for it.

January 2014 I bought 2 Philips Net TV's. A 46" & a 36". Two months ago we started having problems connecting to Netflix. After many calls to Philips who kept me going in circles between them Comcast and Netflix we are worst off than before. The 46" does not access Netflix at all. The 36" does not play any of the apps installed. I am beyond the word furious!! I paid too much money not to be able to enjoy these products. I piggy back on many other complaints about poor customer service. Tired of talking to folks that sound like robots and end up with no results. I called Wal-Mart and complained as well as the warranty dept. I just want my money back so that I can get better products!!!!!!!

This is a Phillips 50 inch LCD Smart TV. Replaced once or twice if you include the motherboard replacement. Scrolls through menus, turns itself on and off, loses signal, changes settings and info. Where is my info going? I have 3 children and cannot leave TV plugged for fear of electrical short or fire hazard. Manufactured June 2013. Continuous problems and no response from company. Lost emails? Lost money. This company has already lost one lawsuit due to this issue because consumers realized that if they had been aware of ignored faults they would have never purchased these products. Neither would have I. This is now a safety issue and possibly an identity theft issue. Please contact and support. ** Phillips recently split from their electronics and entertainment divisions to focus on healthcare products?!?

They don't respond to Live Chat at all. Calling the number gets you a "tech"; obviously responding from her home as there was party going on in the background. She only knew basic info that is in the manual. E-mail? Doesn't exist. They probably wouldn't answer it anyway.

I purchased a 42" Philips TV from Target about 3 years ago. By the end of the first year the motherboard had to be replaced (the TV was under warranty then) as the screen was black. Now 3 years later I have no sound and no picture. Is any brand reliable any more?

I purchased a 52" Television less than three years ago. We have replaced the picture bulb x6 & it continues to go out after flickering & showing a red light. I can not believe that Philips will not acknowledge this mess. After reading all of these reviews I wish I never purchased a Philips in the first place. The company should have to replace the cost of all of this.

I purchased a Philips M100 wireless home monitor. It does not work well. Picture is unclear and goes in and out and then the product completely fails. I tried to obtain help through Philips online service and over the phone. The phone people kept transferring me from one division to another as no division knows which division is supposed to be responsible for this product. And when you get to the division i.e. Home Monitors, that is supposed to, they don't support the product. Then I tried to go online and get help, No one responded at all from Philips. I will not purchase another Philips product again.

Purchased TV from a hotel sale. Was provided a generic remote. Purchased a better remote and was able to at least program remote to turn on and off TV. After unsuccessfully trying to program TV placed a call. No response for over an hour and a half. Went online to Phillips Consumer Chat - had both chat window open and cell phone on hold for another 45 minutes. All I need is one simple question answered and it doesn't look like that's going to happen. No future Phillips purchases of any kind for me or any of my family, friends and anyone else who might be interested in hearing my story. Customer Service... yeah, right!

I brought my Philips Smart TV in 2011. Now my Netflix doesn't work. I called Philips over 20 times. No lie, they blame Comcast and Netflix for my problem. They hung up on me ten times. Comcast fixed my internet and Netflix said that the TV firmware is outdated. So after demanding to get some answers I was told that my software expired in 2013 and that they have to put together a program for my TV but no one knows when I will get it. I'm so mad. Don't buy their product. I wish I could give a zero.

After sending several more photos via e-mail. My warranty claim was approved. The way it works with Philips is that they will ship me an new replacement TV and I will return the defective TV in the same prepaid box. I had to call and give them an credit card $50.00 deposit, just in case I do not return the defective TV.

Model# 47pfl7403d/f7 - I loved Philips. Certainly new (Lcd, Plasmas, etc) do not fulfill the quality that this brand was known for. I bought my 47 at Costco about 7 years ago, since randomly this tv was turning off by itself few seconds later back on right away. This tv turned to be my bedroom unit. Each night my tv is on for no more than 20-30 minutes. Suddenly this TV is not coming back on. I can't turn it on. Some days I watch tv on its own will. I have to replace the power board? I'm not sure what are my options but I not paying to fix to a plug and play board. Anyone with similar options?

What a joke! We bought the TV 12/20/2013 and within 4 months the TV developed a black line in the screen. We couldn't return it to SAMS as 90 days passed. Called Magnavox and they agreed to send us a "new" TV - BIG PAIN! Had to wait for them to send us a box and then go ship it out. 3 weeks later we get the "new" TV. We then see the screen had a huge scratch on it. We thought they were sending us a new TV? We inspected the set and it was obviously used. So... again we call them and they finally agree to send a better set. We argue that they should send us a new one. But they assured us that their re-certified ones were as good as a new one.

As soon as the warranty expired it stopped working - without any problems until yesterday when I went to turn on the TV as usual. Seems like there was no power to it. We troubleshot and even call support help. This should be against the law and should be recalled and some type of class action suit started. if I had the money I would. I have read the reviews and seems like there are plenty of other people in the same boat. I can't find my receipt but I will keep digging until I find it.

I have purchased a 24" tv monitor on December 2013. Till today you have changed this monitor 4 times because loses the configuration and the stored channels. I also have a tv monitor 23" and after the 4th time changing the 24" I suggest to change it with the smaller model just to stop change tv every 3 months. After all Philips said that will refund me the money. After 1 week I send my billing details the call me today and tell me that they want to check if there is a problem to the monitor and after that they will refund me the money. This is really ridiculous.

Purchased a 40PFL4609 / F7 from a big box store. I needed technical assistance. I called 866-907-2272 ten times and received the SAME response from several representatives that answered the phone "SORRY I CAN'T HEAR YOU AND I AM FORCED TO TERMINATE THE CALL." Scripted response, why are they dumping their customers like this? Based on the assistance I received or lack thereof I will NEVER touch any Philips product again!!!

My daughter purchased her 55" Philips TV app. 9 months before going on a deployment overseas. After her return 7 months later, she turned the TV on and the screen is distorted. She called them and after trouble shooting, they told her there was nothing they could do. Really Philips-that's how you treat our military personnel?!!!

We purchased our television a little over 7 years ago. After 1 year, while we were watching the television, we would period lose the sound and picture and usually within a minutes the sound and picture would resume. Approximately 2-3 years ago the television powered on without picture or sound and then turned off and a red flashing light turned on...on the bottom left hand corner. I contacted Philips and they had me unplug and the TV for a while. It worked after I plugged it back. This weekend the same thing happened I attempted the aforementioned instructions but to avail! Out to buy another television.

My 46" HDTV would not turn on. I've had this TV under a year. Instead of replacing the TV (which I think is a better option), your company sent me 30 miles to deliver my own TV to a small family owned TV repair shop to have my TV "looked" at. I'm not guaranteed that the problem can even be fixed. Now leaving me without my TV possibly for another week. I'm very disappointed in spending $500 on a TV that's going to be patched back together. You all act as if we purchased your products in some back alley. I'm very disappointed in the process & your customer care employees. I'm very doubtful that I will ever purchase a Philip's product again.

Furthermore, all of the aforementioned devices' remotes will work on every Magnavox product in the house! Now, this is great product design.

We bought a "great" LCD TV 2 years ago and it was so nice until a few months ago. It started blacking out shortly after turning it on. The sound worked, but no screen. It slowly got to where you had to turn it off, then back on several times to get the picture to stay on. As of tonight, it took about 15 times, the first 5 showing only a flash before becoming black again. Finally it stayed on the rest of the evening. My son said to turn it off for bedtime, maybe not safe to leave on all night (muted). Hope it works tomorrow. It is Christmas Eve tomorrow and we can't afford a new TV. And no, it won't be another Philips/Magnavox. Too bad, they were the big names when I was younger.

The TV started turning itself off while watching (after 15 months). As a snowbird did not have a chance to have it looked at for an additional 6 months or so. Called Philips and they gave me their authorized repair location which I used. TV had DEFECTIVE motherboard which was replaced for $259.15. Philips will not admit that it has a problem nor will it reimburse me for replacing the Motherboard! They have their head in a hole.

This was a plasma tv purchased in 2008. But not even a year into having it, we shut the tv off when we left home. When we returned, the tv wouldn't turn back on. Under warranty, a tech came and replaced some capacitors. Now we had a Verizon tech installing fios services for us and he said he could hear the tv hum so it would be going out in a matter of time. Sure enough I turn off tv and it wouldn't turn back on. It had 6 flashing red lights as an error code. The tv would not restart. The manual said to call company or service center for info. I did company tells me. Now it's out of warranty and they could provide center near me at my cost, but would not tell me what flashing red lights mean. And they are not legally obliged to offer any more info as the tv's manufacture date is 2007. So they apparently know that the capacitors are a problem as it didn't even last a year and that fix left it running for another 5 years. Never after that would I ever buy a Philips/magnavox product. Am through with them after having their tvs for 30 years.

I purchased a Philips 42 inch 42PFL5432D/37 LCD, I believe either in 2009 or 2010 from Walmart. In 2013, the TV started shutting itself off. I am told it will cost somewhere in the $200-$250 range to repair. And just as others have stated about Philips customer service being unhelpful so have I. In my search for the problem of this tv, I have read many, many complaints about Philips. I too thought it was a great product, but I will not purchase another.

Hello. I am very unpleased of this product. From the first moment I purchase the TV, it started to be broken. The TV shuts itself randomly, plays sounds, ambilight turns on itself randomly, there is no display. These are classic errors with my product. The product once gone to technical service and its motherboard (the electronic card) has been changed. Afterwards, not much later, every single error has been again appeared. Now, the product is again on technical service for more than 10 days. I do not accept the product again. I paid for this TV but I could not use it at all. I want a new, packaged product to replace this broken one. Please change my TV with a new one. My trust for Philips products are gone. I am very unpleasant. I paid too much money but could not use the TV. It is a disaster. I want my money back or give me a new TV, but this time not a broken one.

Flat screen Philips TV 50 inch 50PFL3707/F7 stopped working 18 months after I bought it. Turns on for approx. 9 seconds then shuts off. These newer Philips TVs are junk. After my experience with Philips customer service I will never buy another Philips product again in my life and I wouldn't even recommend this brand to an enemy. Philips used to be a good product but obviously after all of the class action lawsuits they are no longer capable of providing quality products. I called Philips to see if they would offer me some type of rebate or other incentive; however, they would only give me the phone number of a repair place 200 miles away and expected me to take the Philips TV there and also pay for the repair diagnosis. I told the customer rep and supervisor that this is not acceptable and still received no satisfaction.

I have 2 Magnavox TVs that are over 20 years old, yes, that is what I said, 20 years! One is going all the time, one is used half the time. I have never had a major problem other then minor adjustments. I would love to replace them as I know they will eventually die, but after reading the reviews on new ones I don't believe I would buy a Magnavox. What has happened? They use to be one of the best on the market.

Have had this TV for about 3 years, purchased from SAMs. Now suddenly this morning there are static type black/white lines horizontally across picture, but you can hear the channel on. This set does not get used much, very disappointing!

We bought the Philips 47" TV from Costco a few years ago. Use it about 20 hours a week. Watching a movie and the display just got crazy looking, like a 1960s posterized poster. Have no idea what to do to solve the problem. Pretty amazing that a large screen Philips TV has such a short life!

Unit shuts off picture after three hours of watching, has gone through six of the 24v 2200 uf capacitors. They are lasting less each time they are replaced..Need whole new power supply board, not sold by Philips.. Bought new from Target in 2009 ..bad Tv - don't sell it if you can't stand behind a product that's clearly defective!!!

I bought this tv several years ago. It has great picture and sound. For the past year, the set makes a clicking sound when I attempt to turn it on again after it had been on for a long time. It may take 30 minutes or longer to get it up and running.

I bought a 46' smart TV in Dec 2013. In March 2014, the remote quit working and I have been trying since then to get a replacement. It is under my warranty. Each time I call it's a different person I talk to with a new excuse as to why I haven't gotten it yet. They just don't care, they got the money for the TV which I can't use all the functions on now. What a Waste of money. I will never buy Philips again.

My Philips TV shows locked when I switch on and goes off after about 15 seconds.

Philips 52" Plasma - 1 week after extended warranty expired, have a solid horizontal black line across lower quarter of screen. 1 month later, have (3) horizontal broken green rectangular bars across top, middle, bottom of screen. Paid 1500.00 @ SAM’s. I'm afraid to put any more money into it.

I have owned this TV for 3-4 years but have had this problem off and on for a few years, but now is getting worse. The screen goes black and there is no sound. I have changed the HDMI cables and have moved the cables to different HDMI inlets but still have the same problem. It seems like it is the HDMI cable inlet because if I move the HDMI cable, the screen goes black and lose the sound - but the power on light stays on.

The TV that we bought from Costco went out 12-30-2013, exactly 2 years from the date we bought it (12-30-2011). My husband call on 12-31-2013 to their CONCIERGE service. The beginning of our calls to and from Concierge service. They finally called and wanted pictures of the TV's screen when it was on. I sent about 5 pictures via email with the case number (**) on each email. Finally on Jan 17, 2014 a nice young man came out with the repair box to fix the TV. Company supplying the parts, sent the wrong part for my TV. This young man thought that it was the screen, not the parts.

Bought a $1,200 Magnavox 42 in. plasma TV that lasted only 3 years and failed with dark screen and was unrepairable per qualified repairman. Model 42mf231D/37. Bought a $1,639 Philips LCD 52 in. LCD Model 52PFL7403D/F7 in June 2009 from SAM'S Club and just 4.5 years later I get the black screen of death because of the T-Con board effect that no one has. I'm a 72 yr old Vietnam era veteran injured but alive and now the TV industry is trying to kill me with defective TVs. NEVER buy a Philips TV no matter what the cost.

If it were not so costly to everyone, it would be funny that these are the same issues Philip's TVs had when they were class action sued the first time. Obviously they are buying and using the same low quality parts and still producing the same crap as they did five to eight years ago. I had the same power issues and now having screen or LCD light issues but I was unable to get in the suit because it did not cover 52" and I don't think it covered LCD at that time either. I have a 32" Magnavox CRT I bought in 95 and it still works fine. But now that they are Philips/Magnavox they suck!! What a waste of $2,000. Maybe it is time for another suit. Stay away from anything made by this company as they do not care about their customers whatsoever.

I purchased the Philips 60 inch HD Smart TV with 240 Hz a little over a year ago. It demonstrated problems from the first, but I thought that it would work itself out. But the problems have become more frequent. Problem number one is the TV (when first turned on) has shadows and ghosts as if there is something wrong with the picture refresher. Problem number two is the TV screen will go black with sound still going. Problem number three is the TV will turn itself off and then back on. The TV does this several times during a one half hour viewing. When the TV is working properly, the picture and sound are beautiful. But when the TV wants to be a pain, it excels at that also. I would never buy another Phillips brand anything. I am getting ready to replace the thing.

Philips Under the Cabinet Kitchen Radio DC6210/37 - Philips ONCE meant quality. While fighting breast cancer I needed a "weapon" to help me stay sane. Since I cook and bake I thought being able to continue this bit of normalcy during chemo and radiation might help. I bought Philips DC6210/37 kitchen radio. The radio died before me! I guess I should be grateful, but how did I abuse and kill a radio by turning it off and on? All the phone calls to Philips were a waste of my precious energy. I wrote letters that got me nowhere. This once great company now makes JUNK. There has to be a defect in design but Philips does NOT care.

Philips flat screen TV, why can't you behave? It's so annoying to have the screen dim and brighten while trying to watch Channel 13. Since I didn't buy the TV (my relative did), I have no receipt... cannot take back. Huge bummer. No consequences for Philips this time. So...if you're thinking of buying a Philips, be sure to read other online reviews first!!

I have read so much of the same thing I am sick. Paid close to $1400 for a TV and in less than 3 years and the thing is torn up and no parts to fix it with. A 52 inch Philips TV bad t-con board and cannot find one. Phone call useless to them, just want to sell you a refurbished TV that's higher than what you can buy one at Wal-Mart. This is a bunch of **. They need to be sued for fraud. Will never buy another thing with that name on it and will tell everyone I can.

Short complaint!! Got a Philips shaver from my kids as a birthday gift this last April. Now it's not taking any charge, basically it's become useless. Regardless of how many times I've explained to them that I have no receipt for this shaver to the customer service & their social media rep on Facebook, they are still asking me to provide them with a receipt. They referred me to their service center in the city of Van Nuys, but the shop refuses to take a look at this & see what's wrong with it. I need help with either a repair or a replacement for this shaver immediately!!

Seems this is a huge problem. Being there isn't a replacement part anywhere for less the $200.00 and limited. Can purchase a new TV for a little more than that. Philips should replace this for free or at least a huge discount! After limited use of our 47-inch bought in 2009, it needs this part so the dang video will stay on! This isn't our only TV but we haven't used it enough for this thing to have a problem. It still looks brand new! So Philips, where is the recall? You are losing good customers right and left.

Bought 5+ years ago a 42 inch Phillips from Walmart. This product has been great. I would recommend.

We bought the TV and about 2 years later began having problems with the screen going black. It would make a static electricity sounds and then boom, gone. One morning, while my husband was getting ready for work, he turned the TV on to watch the news, and the "static" sound was very loud, smoke started rolling out of it, and since the house was dark, he could clearly see that there was fire inside the housing of the television!! And of course, because the warranty is no longer valid, there isn't anything anyone is willing to do. We are simply out $1500.00!!! I will NEVER buy another Philips television, or anything else made by them!!! My house could have burned down and they wouldn't have cared!!!!

We purchase this flat screen TV about 3 years ago or so. After about 2 years the screen would just go black and still have sound. Sometimes it happens after the TV has been on 5 minutes; sometimes it may be hours. It may not do it for weeks then it may do it every day for a while. Don't understand how there can be so many people with the same problem and there not be a recall. Does it take someone losing a life to get this accomplished with Phillips?

Our 50-inch flat screen stopped working after 10 months of use - wouldn't turn on. It has a one-year warranty. After several phone calls to Philips and Costco, they sent a tech to our house with a part. Didn't work. Two - three weeks later the same tech came out with a different part - wasn't the problem. During these 5 weeks, my husband has made 27 phone calls talking to different customer service reps. All are very nice courteous, but they have no authority to do anything like replace our TV. After 10 or 15 phone calls, you would think one of the reps would have said, "This is ridiculous how these people are being treated. I'm sending all of this history to a supervisor to resolve." But not one of them did. Which tells me this is par for the course with Philips.

I bought a Magnavox 39" LCD TV 9 months ago. It has hardly been used as we don't watch TV a lot in the room that it was bought for. It has a transparent black box blocking out 3/4 of the screen. Called and sent all info and a photo to manufacturer, and they got back to me and stated it would cost me $110.00 to cover labor and that I would have to ship it to Ohio and be without a TV for 4-6 weeks. Does this sound like a good deal to you? For a TV that I only paid $300.00 to begin with, and now I have to pay another $110 only 9 months later to fix a manufacture defect!

I purchased this Phillips TV (model #22PFL450/F7) in June of 2012. As of July 25, 2013 it will no longer turn on, despite having power. TV makes a whining/humming sound.

My family has had this 47" Phillips TV for about 4 years, until today no complaints! All of a sudden we had no picture, but still had sound. I contacted Philips and let them know. Just like every other person on here there was no resolve. I posted the link to this page to show them just how many people have had problems, like they didn't know lol. Don't Buy Philips is all I can say!!!!!

I purchased a Philips flat screen TV a few years back. Recently, it started losing the picture but still had sound. Two weeks ago, we heard a pop when the screen went black and then it started smelling like burning wires and such. We turned it off for about an hour and turned it back on. The picture came back on but with the smell again and then smoke started pouring out of the back!! We quickly turned it off and then unplugged it. After reading all these entries, it looks to me like Philips needs to compensate people since this looks to be a common issue. This really scared me as this issue could have burned down my house! I went to Best Buy to see how much it would be to repair and I was told it would be cheaper to just buy a new one. Great, right?!

This is now a fact of life in the consumer electronics business, since NAFTA and GATT were initiated in the US! The borders were opened up and the electronics businesses went south and east and as you know, the prices dropped dramatically and the quality control went to non-existent. I had been in the electronics industry for over 20 years when those laws were passed and I never thought I would see the day when it was cheaper to throw away an item than to repair it, but now it is here. The reason there are no parts available to repair anything is that most items are manufactured with a pre-planned life span. In other words, they are manufactured to only last a few years and then stop working.

I ordered a DVR and got it yesterday. I called to get help setting it up when I reached a woman who was very rude and did not want me to give her the model number, said she already knew. After a while, she realized she did NOT know the model number. She actually hung up on me. I called later to get wrong info. PLEASE get another company to handle your calls. These three people I had talked to are incompetent. Oh, I am not Paula Deen but I am really upset with the treatment I have been receiving.

When switching the TV on, the Philips logo appears on the screen and the machine then shuts down. This started happening after one year. Philips was not helpful with regard to what action was needed to get it repaired. This has been an ongoing problem with Philips TVs for the past 10 years, and it is apparent that they do nothing to correct an obvious design flaw.

I bought a 22-inch Philips LED TV about two years ago. My wife was watching it and she heard a snap and it went dead. I called Philips and they wouldn't do anything but try to sell me a re-manufactured one for about the same price as a new one. That is no way to take care of your customers. I won't be buying any more Philips products.

I find the new ads for the Philips Norelco shavers offensive and can't believe any company would be allowed to subject our children to that nonsense.

44 in Phillips Plasma Flat Screen - I have had this TV for several years. I had this maybe six months and you cannot power off. I have let my TV stay powered on for years. I happen to build new home and had to move the TV. Well after hours, I called a family member down and he fixed it for me. If I lose electricity, the TV will come right back on, but if I turn this off, it will not restart for hours. I had company and had someone complaining about the TV on and I finally just turned it off. Well now, I have no TV. I cannot get this to power up. I have had friends throw theirs away because of this problem. My husband wants to throw it over deck because he will not mess with it. This has been nothing but a piece of crap. Philips used to have good products, but no longer. People should be given something back because of this product. It doesn't matter which model number because it affects all of them. Junk.

On a tech support chat service, the rep (Zach) asked me to complete a static reset on the TV by unplugging the TV from the wall outlet or surge protector. He asked me to press and hold the power button for 20 seconds, then press the power button 20 times repeatedly, then plugging the TV back into the wall outlet or surge protector and see if that helps. No change. There's sound but no screen. When I told Zach that one of the boards could be bad (main board or the T-con board) as many people complained about that same problem and some TVs even caught on fire, he said that unfortunately, the chat service is for basic tech support and they will not be able to tell exactly which parts may need to be replaced.

My 47" Philips TV is a true fire hazard! Like others on this site, my TV lost video but audio remained. After turning it on and off several times, the picture came back but the TV started crackling and smelled like melting plastic. Play it safe and unplug your TV when not in use even if this problem has not occurred yet. When Philips sold their TV division to Chinese interests everything went to pot! Never buy Philips again.

We bought our 47'' Philips LCD around 2009. We started having issues a few months back with sound but no picture, so we would shut it off then turn it back on and we would have a picture again. That worked until two weeks ago when the screen went black and the TV started smoking! You could smell the wires burning. I will never buy another Philips TV again! What if we fell asleep and my house caught on fire? I've been researching to find out if there are any recalls on this and so far no luck. We bought a new TV but hate to just throw the old one away if Philips is willing to fix it. Please post if you have any info on recalls. Thanks!

I purchased my Philips Flat Screen TV in 2009 and it loses its picture. We still have sound. After reading all the reviews, I feel it is hopeless to call and voice another complaint. They obviously have sold defective TVs and they refuse to admit there is a problem. It costs too much to repair them when you can get a new one for around $600. I will never buy another Philips products. We should all take them to the factory and start a huge bonfire. That's all they are good for.

My son worked for Philips and just got terminated. He is a vet still in the National Guard. He was put on a performance improvement plan after he returned from a 3-week military assignment. Then just after returning from a 2-week assignment, he was terminated. If the company treats their employees like this, how do you think they'll treat their customers? I agree that nobody should buy from this company, especially our vets and their supporters.

We purchased the Philips 47-inch flat screen 3 1/2 years ago and yesterday, while watching TV, it made weird hissing decompressing sounds and then a plume of smoke came from the back of the TV. I quickly unplugged the TV. This is a terrible defect that could cause a house fire. It's ridiculous!

The technical support representative was very professional and patient. However, all she could tell me was that my television was obsolete after 6 years and that there are no longer parts manufactured for its repair. Therefore, a service technician cannot repair it; it should be replaced with a new unit. So their product lasted nearly 6 years to the day without any damage or fault on my part. It just stopped working one day, so why not throw it out and spend $4000 on a new one? It's ridiculous and shows how sad the situation has become with corporations doing as they please and consumer society accepting it. I'm not very old, but I remember the days when televisions lasted for 20 years. What am I supposed to do? I have no choice: buy a new TV or just stop watching TV, then I won't need one.

I have purchased a Philips-made home theater system from the local Philips arena shop about 1 1/2 years ago. From August 2012, it had a problem of system hanging. I first approached the shop from where I have purchased. He redirected me to (so-called) the authorized service center, M/S New Star Aquatech. For 3 weeks, he had no time to just revert the problem. Then after my vigorous follow-ups after 2 months, he handed the piece to me, charged about Rs 4300.

I need a T-Con Board for my Philips 52-inch TV model # 52PHL5704D. I took my TV to a real good repairman and he said that the T-Con Board is bad and that is why the TV does not work (no picture). The repairman has been trying since 10/31/2012 to buy a T-Con Board. But Philips quit making that part and you can’t find one anywhere. The TV was bought new from Sam’s Club in Hot Springs, Arkansas on 01/20/2010 for a sum of $998.00 plus tax. I will never buy Philips again; I can’t get parts.

We had bought a Philips 47" HD LCD TV a few years back. We had it hooked to a cable box and everything was fine. We had to get rid of the cable box and all of a sudden, there is no sound. I called numerous times and they keep telling me there are options missing that I should have on the menu. We changed nothing on the TV. All we did was disconnect it from the cable box. Then I called again today and I asked how I can do the software update thinking it might put in the missing setting. The guy I spoke to was ignorant and unwilling to even tell me how to download it. He kept telling me there was nothing wrong with my TV.

The TV has sound but the screen is black and based on all the other reviews, I am sure I have a 100 lb paper weight. Do not buy a Phillips TV. There were over 800 complaints on this site alone and it appeared that Phillips/Magnavox really did not care.

I bought a brand new Philips SoundRing last year. I initially loved the product until it stopped working in warranty. I am now trying to have it replaced since seven weeks and was promised a replacement unit but it hasn't arrived yet. I called customer service four times now and they have neither a status update nor does anybody know when this will be resolved. They promised me callbacks but nothing happened. I guess this is their implementation of the Sense and Simplicity cost saving policy, as I have no other explanation that a decent company can have such a bad customer service. I will for sure never ever touch a Philips product again!

After 18 months, my 46" Philips LED flat screen went black and the clicking sound emerged. It would not turn on. I had to unplug it to stop the time bomb countdown click. Repairman said it was a common Philips issue - power supply unit. They know of it and aren't doing anything about it unless they get a good number of complaints and are therefore forced to do something. $275 repair on a unit that cost me $800 +/- initially. Not too cool, Philips.

I just purchased a Philips, so-called SMART T, which I just don't think it is so smart, so I wanted to discuss this with someone in Philips Customer Support. But no one answers any of my online submitted emails. This makes me wonder if there is anyone working in Philips Customer Support, or if anyone in Philips really cares about a customer’s opinion about their products. This is a deeply disturbing trend shown amongst major multi-national companies that distance themselves from their market. Caveat emptor or buyer beware.

I have a Philips 47" (47PFL3603D/F7) also and had the same problem - no screen, just sound and then the black/grey smoke started to come out of the back. No recalls = bull **. We all should take our TV down to Philips and throw them at the main store, and I live in Brantford, Ontario.

Our 52" Phillips TV is a little less than 3 years old. We took it to a repairman recommended by Philips. He was unable to find the part (t-con board) that is needed to fix it. We called Phillips support. They apologized, but said they could do nothing. They gave us an address we would need to write to. Unfortunately, they are just a parts distributor. After calling Phillips back, a supervisor gave us the option of purchasing a certified manufactured TV (basically, a repaired one). The price for this is close to what it would cost to buy a brand new TV. Why can't they just make the parts to repair the TVs they manufacture? We're willing to pay for the repair and the part. This sounds to me like a terrible way to do business.

My TV which I bought in 2010 right at the 2-year-old mark quit working. I researched it and it's the T-con board that went out. I went to every site that sells the product and they are sold out (including outside of the U.S.). I called Philips and they don't make the part anymore and are sold out. They quit making it in April 2011. No one makes the part and now I can't fix my TV. When I called, they said it was my problem and I needed to buy a new TV. They didn't offer any help. There are over 824 complaints that people had to change out the part and around 40 websites with people talking about how to fix the TV and all go back to the T-con board. So, I bought a 1100 dollar TV to use for less than 2 years and now I have to buy another one. They should have to recall the part and replace it.

I'm still having problems with the TV shutting on and off. Again this morning at 6:17AM. I just called last night for coloring problems and the TV shutting off by itself. I do not want another TV. This is the second new TV from Philips. I want a refund.

It is genuine request. Please don't buy any Philips TV. They are not worth a single rupee. They are liability on you, and their service has less than zero points. I bought one LED TV spending Rs.1,30,000 with 2-year warranty. That TV stopped working within a few days of arrival after lots of effort (around 3 months). We got new TV and that TV stopped working after 2 days of arrival and again after lots of effort (around 4 months). We got new TV as replacement and that new TV didn't work for a single minute. When they install it, it was not working. And guess one thing, they didn't pick any of TVs from my house; all 3 TVs are at my home and just reminding us daily what a big mistake we have done by spending Rs.1,30,000. It's been more than 1 year and still no solution. Every time I called them, they said, "We will let you know next day." Next day never came.

I bought a 47PFL3603D/F7 Philips HD flat in December 2008. It always went black with sound only. Me being so busy with work and kids, I would just unplug it for a while and forget about the problem. But last night, I put cartoons on for my four year old, down syndrome little girl (with asthma) while I took a quick shower. She came in saying "Fire, fire, fire." Well needless to say, the TV had thick, black smoke coming from the whole thing. I had to stay at my friend's house and I'm back this morning, but the smell is so bad I don't know what to do. From the response that people are getting from Philips, is it worth me sitting on a phone all week?

I have a 47" Philips LCD TV, only 6 years old and it just died. It powered off and would not come back on. It cost me $1,100.00 new and now it's junk. It will cost more to repair than to replace and Philips will not fix it. I went online and found that this is a common occurrence with Philips TVs. You would think that they would recall them or pay for the repairs.

32-inch Philips Magnavox TV - I shipped the TV UPS as I was instructed to do. You guys received it on August 7th. I was then told a new TV would be sent in 10 to 15 days. I have called every week, sometimes 2, 3 or 4 times and got different answers. I asked for a number to Corporate; they would not give it to me. Finally, I got to speak with a supervisor. He told me there was a mishap with the order and as of today, they are still telling me 10 to 20 days. This is the 17th of September. This has been going on since August 7th. Come on, people. Ship my TV. It doesn't take that long to ship a TV out. FedEx runs 24/7. So come on and send me my TV that you owe me. It's not my fault the TV just quit. I'm tired of getting a different answer and date every time I call. This is crazy and right now, I would not buy another product from Philips/Magnavox and you have very rude people working for your company.

Philips 32-inch TV model #32PFL5332D/37 was attached to wall with bracket that we purchased from Best Buy. The TV fell off the wall from the plastic grid work on the back of the TV set and broke. I called Philips and they stated that it wasn't covered under their warranty/extended warranty either, so we took the TV back to Best Buy and was told that it wasn't covered under their warranty either because we installed it ourselves as to them installing it for us. They said all they would do is give us a discount on another TV. If this TV fell off the wall and killed someone, then what? Please stop using this TV and remove it from your wall(s) before someone gets hurt/killed!

I purchased a 37" Magnavox LCD TV, Model 37MF231D on 01/28/2007 for $884.08. I still have the receipt. In March of 2010, it stopped going on unless we tried several times, and finally it stopped working completely. We had to buy a new set. We found out later that they had a 25w capacitor where a 35w capacitor should have been. Numerous complaints were found online. When we called Magnavox to get help, they referred us to their subsidiary fix-it shops who wanted $200 for the fix. We found out later that it was the capacitor which costs only $2 and took only 15 minutes to fix. What a scam. Now we find out they were doing a similar thing with the Plasma TVs and we're not included in the class action lawsuit. Go figure. They're probably still pulling their dishonest schemes to make more money off the public. They should be ashamed of themselves.

Hi, I bought a 55-inch Philips TV from Amazon.com for $898 in February 2012. After a couple of months, I faced many technical problems (picture fade, auto turn off/on). I called Philips Customer Service and a technician came over a few times to fix the TV but failed to do so. Philips agreed to send me a replacement TV. On July 27, they placed an order and I was told the process would take 10 to 15 days. Not receiving my TV after 15 days, I called and they told me to wait another 10 to 15 days. I waited another 15 days. Still they haven't sent my TV. I called today (Friday, 8/31/12). Now they want me to wait another 10 days (business days). By the way, they picked up my old TV on July 30th. Honestly I'm tired of all this. I don't trust them anymore. Please help me get my money back. The TV model # is 55PFL5706/F7. Their Customer Service # is 1-866-771-4018. Corporate address is: P&F USA, Inc. PO Box 2248, Alpharetta, GA, 30023-2248.