Philips TV Reviews

My TV is outdated. Well it's really time for me to buy a new television. They are so pricey these days. I'm not sure if I really can afford a new TV now or not, and it's really not in the budget right now.

My Philips TV was a gift and I am very pleased with the product. Due to the large screen, I am able to watch TV while in the kitchen cooking or cleaning. I love the sound quality. I feel like I'm sitting in the movie theater. The clarity/resolution of the screen is wonderful.

We bought a 49" Philips TV in 2014. First of all the sound was terrible! We had to buy a sound bar just to hear the TV. Then we started having problems with the picture. Of course they won't help me if it's over a year old. I will never buy a Philips anything ever again! It's like throwing your money away!

I bought a 4K 55-inch smart TV on Black Friday. I'm having nothing but problems with it. It won't turn off and won't turn on. You have to do it manually you have to unplug it. You have to keep resetting it and I called their customer service I have been spoken to very rudely. They won't replace the TV and I would like somebody from the corporate office to give me a callback.

I purchased the 55in 4K Philips tv from Walmart Black Friday 2016. After mounting the tv and trying to screencast from my laptop I learned there was a sound issue with the tv. Over the past month I have called them repeatedly to get a resolution to the problem and they constantly blame everything except the tv. First it was the laptop, then the internet, then the router. Finally they admitted that it was a problem with the tv and their fix for this was for me to wait 48 hours for a solution then call back. If no resolution then I would receive a refund.

I bought 45 TVs model #40hfl5783d since 2013. When done channel mapping CBS channel starts from #1 and rest of channels # off. Complained to Phillips tech told me all TVs are that way. I am in USA since 1977 I never seen when I do auto channel programming to any other brand start with channel 2 as CBS and onward all channel # are in sequence.

When trying to adjust the volume on the TV it don't work. The television will turn off and about 3 to 4 minute later it turns back on by itself. It's very annoying. Also if I have the TV on for a period of time it will turn off by itself.

I was having a Philips 39" LED tv. Within two years of use, display stopped working. Called customer care. They came with a motherboard kit in two weeks of time. It did not work. They took 1200 INR for just visit and asked me that panel is bad and it cannot be repaired as cost of panel is same as cost of new tv. I can't expect a substandard product and service from a brand like philips. Very disappointed. Will never buy Philips product.

My TV power led always blinking. So I hand over my TV nearby Philips authorized service center (Madurai service center) three month before. Now they returned my TV without solve the problem. They told me spare parts not available for this model. Really waste of money. Philips is meaning of worst!!! So please don't buy any Philips brand!!!

I purchased this 55 inch 3 days ago. 11/25/2016. Cannot get tv to full screen on some channels. Philips told me to call my cable company to get it corrected. They was no help so my cable company told me to call Philips. They was no help so I continue watching some channels at a 40 inch view on a 55 inch tv. Save your money and buy another brand.

I have a Phillips TV for about 6 yrs now... Since I have it the TV turns on and off by itself sometimes... Oftentimes the TV is unable to power on. Very frustrating especially when you are trying to watch a particular program or have company over.

My Phillips TV is 6+ years old. It worked well for about 6 years. Now, I turn it on (with remote or at the set) and it keeps turning itself off. If I repeat this about 15 times it will turn on and stay on. What the heck is that?! I will never buy Phillps again.

I purchased a 39' Philips smart TV 2 years ago. At first the tv seemed to be working fine. It has all the apps, (except now you can't use the Facebook app) but I basically use it for YouTube and Netflix. 20 minutes into watching a show, it will freeze. I can't even turn the TV off and back on. I have to unplug the thing and start all over. Sometimes going through the process 3 or 4 times! The warranty has expired so I'm stuck with it until I can sell it on craigslist. I would NOT recommend anyone buy a Philips smart tv. I purchased 2 smaller Vizio smart tv's for my 2 daughters for their bedrooms, never had an issue and they watch it all the time. The Philips is in my LR and not used very often. Purchase the Vizio. DO NOT BUY PHILIPS!!!

My brother wanted a new flat TV for his new home and asked me to do the purchase for him. I checked out the stocks available in one of the local stores and had to choose from a range of TVs mostly manufactured in China. My only purchase requirement then was for the TV to be 32" as it's the biggest size allowed for the small space allotted for it. I chose the Philips TV because it had a better coated screen that won't kind of smudge when you press or tap on it. The TV was delivered the next day to my brother's house and I set it up myself. It was easy to assemble as I only had to put its table top stand.

I bought a Philips tv but got frustrated with once it refused to turn on and all it did was give me a red blinking light. I had to constantly keep plugging and unplugging until it turn on so I decided to change the channel until I got one of the HDMI ports and the screen was black. After replacing many parts it now turns on but the biggest problem I have is that it will recognize certain entertainment devices hooked up but not others. For example my Blu-Ray DVD player, my Wii, and my PS2 are recognized but when I hook something else up it will not show up on my screen. All it is a black screen and no sound. I have tried everything I know but nothing works. I'm thinking of giving up and getting another tv but different brand.

This TV is only 2 yrs. old and all of a sudden the TV has problems turning on. After hitting the on button the screen is dark, the sound comes thru but no picture. Sometimes, it takes 15 to 20 times of turning off and on before I have a picture. I will never purchase a Philips TV again!

My son purchased the 39" smart tv. He had the tv less than a year and the volume would not work. When you tried to turn the tv volume up, it would automatically go back down to 0 once you let go of the volume button. We called Phillips and they had us go through some troubleshooting that of course did not work. They agreed to send another tv since it was still under warranty. We received the new tv, but the warranty was not extended, and guess what? The second tv is now doing the same thing. So basically we have been thru 2 tvs from Philips both with the same problem, same model and everything. I called Phillips and guess what? "Sorry your tv is out of warranty." So how is it that they have a model of tv that clearly has issues? Yes they wanted me to send the tv in for repair, but the time frame for that is going to be weeks. I will never buy another Philips product again and I DO NOT recommend! My son spent $350.00 for junk!

50 14 month old flat screen TV HDTV - Ok. Received as a Christmas gift December of 2014. Installed it Jan 2015. Today February 2016 no power and I don't feel I should have to pay to ask a question of the company that made it on how to repair or troubleshoot the problem. I have tried to contact them and get nowhere. It is very strange. It just decided to shut down.

I highly recommend it, the picture outstanding. The features are more than I even use. It is a 42 inch tv. It was very easy to set up and the instructions were easy to understand. They give you a regular booklet instead of these little pamphlets with instructions and troubleshooting.

I've been very pleased overall. It is in our bedroom so not used a lot. About 2 hours a day, 4-5 days a week. However after 5 years, there is a green line that has showed up on the bottom of the screen. While it is 5 years, I don't believe the Phillips flat screen 1080 720 that picture quality should have declined.

Have a Phillips TV and have no problems with it at all. Was easy to set up, color and picture are still great, even after having the tv for a couple of years.

Have a Philips 46". Other than occasionally dropping the wifi connection it works great. The wifi password will need to be reentered every time it drops. I wish it would just memorize the password and reconnect when the wifi kicks back on. It would also be awesome if there was a button on the tv that made the remote beep so I could find it when I lose it! "Hint hint".

The television worked well when first purchased. After one year we lost the ability to switch the TV on. When we got it on we had to keep it on 24/7.

My Phillips TV is a few years old but even under warranty, it would/will suddenly start screeching a static noise at random times which requires me to turn it off for several seconds. We tried to get it serviced while still new but the authorized dealer was "busy" and never came out.

We have two older TV's and cannot complain on either. The newer ones maybe. Most older TV's have been perfected and I have no problems with them. It is mainly just cable companies.

This LED TV we have is several years old and works great. Only problem was the remote had to be replaced. Like the size, picture and it's fairly user-friendly.

My Philips 42 in. TV is seven yrs. old now. It performs today as it did when it was new. I'm sure the price is lower now than when I purchased it. When I choose to buy a new one I'll consider the same.

Television has great sounds & features. Crystal clear picture. Remote is very easy. Menu is great. It is not difficult to use. Most buttons is color coded but would like them to be a bit bigger for my eyesight.

The size of the TV is very large for a small screen. Such wasted space. There is a thick border that makes you think it's a big screen. Navigating the controls are ok and it's slim.

It was an older TV. Doesn't compare to the new ones. I bought a new updated one. I have bought new ones, Insignia and Dynex. I have not had any problems with any of them. I bought different kinds that were on sale.

When we tried to plug into the hdmi sockets, the hdmi connector fell inside the tv - this happened with two of three of the sockets. We feel the quality is poor when it comes to durability.

First of all TV is over 5 years old. At the time price was good. 46 inch, great colors, lightweight, easy to manipulate. Would definitely purchase again.

I have a few different brands and they're all the same to me. The 2 Vizios I have are older and not working so well. They seem less durable than the Phillips.

I bought a 55" smart TV from Best Buy 3 years ago. A month ago, it wouldn't turn on. I called a repairman who told me that the stand by power had gone out. Before this happened, it would never remember the wi-fi in the house. I kept having to put info in the TV again and again. Netflix would freeze up and would not continue with the movie I was watching. Sad to say, I'm going to end up paying over 200 to have this TV repaired, because the motherboard it uses is not in stock with suppliers so I'm on a waiting list :(. Totally bad investment. Would never buy a Philips again.

Hello. I have been using Philips LCD 48 inches for less than a year now. It was so perfect in everything until today. I want to use the smart tv and it keeps on appearing I should switch the tv set off and on again for smart tv to complete sign in. I have done that more than a hundred times but it is not working. Can someone have an idea of what the problem is?

I bought an LCD 42PFL3606 tv from Philips in Turkey in 2012. Guarantee was expired. A few days ago my tv is broken down and lines appeared in the screen. So I called the service to get it repaired. However they said it is not possible to fix the tv because it is so old and there is no spare part. "If you wish we can order the panel abroad but it costs expensive than a new tv." Afterwards I called the customer care and they told that "It would be better you buy a new one." But Philips services in Ankara and Istanbul in Turkey have not given information about repair and spare parts prices yet. They do not want to repair it, just to sell new ones. They just say that buy a new one. It is not fair. I will share this with all international forums. I hope in the future Philips learn how to repair the products they produced.

This TV has been practically indestructible. I've owned it for at least 15 years, and it's on approximately 15 hours a day. I turn it on when I come home in the evening from work, I leave it on when I'm asleep, and since I don't leave for work until the afternoon sometimes, it remains on for practically the entire day. In the entire time that I have owned it, it has required no maintenance of any kind. Only five days ago did it finally give out on me. It's definitely been a good investment.

I bought this TV in 2005 and it's still in perfect condition, though somewhat outdated. But it works great as a "smart" tv using a Roku.

We have an older model Philips 60" television. We bought it right when the new flat screens were becoming all the rage. We preferred this tv with a very sturdy bad because it is in the den and our children were young at the time. We worried they would destroy a flat screen. The TV has stood the test of time and even though the front screen protector is scratched and mangled the TV still works perfectly. I was surprised what this tv withstood.

Overall happy with this TV which is a flat panel LCD and several years old. The picture has always been excellent, particularly in HD. The only issue I have had with it is a few darker areas developing along the top edge of the screen. They are only noticeable when that part of the screen is displaying a very light color or in white.

I have had this television since 1998. It fell off a truck when I was moving and it still works fine.

We have a 55" Philips. We absolutely love this Smart tv. It has been extremely dependable as well as very user friendly, even intuitive. The outside presentation is a smooth, sleek look. Additionally, this Philips is much lighter weight than our old tv, less than half the weight!

Phillips 50 inch Television - Television does not turn on after 2 years. The repair would cost over 200 dollars and the screen may crack by repairing it. Please do not purchase this junk. You have been warned!

During purchase of my Philips I also purchased a 3-year extended warranty. That was a good thing because after year 2 the HDMI ports quit working. A service technician had to replace a circuit board and it has worked ever since. No other complaints.

We bought a 42 inches Philips television 2 years ago. The color is sharp and clear and we never had any problems with it. I would definitely recommend the Philips brand to anyone looking to buy a new tv.

We have a 43" Philips flat screen Smart TV. It has a very nice picture. The speaker system could be improved. One can access the internet from the TV. Also have options for Netflix.

Their tvs are the worst tvs ever. I paid 600 dollars for a TV that didn't even last 2 yrs. They do not care about the customers. I will never ever buy a Philips product ever. I don't even give them a star.

A couple of years ago I bought a Philips smart TV solely for the purpose of streaming Netflix. Shortly after, Netflix was not streaming properly. After speaking with tech support for Netflix, I learned I needed an update (newer versions are red writing on white background, TV showed old white writing on red background). After calling tech support for Philips to request the upgrade, I was told that they hadn't programmed any upgrades at that time. I asked when they might, and was told they didn't know. Here it is more than a year later and they still haven't updated the program. I can stream it from our Xbox or phones but not from the smart TV I bought just for that. I am very disappointed with them and it is highly unlikely I will ever purchase anything Philips again.

TV developed firmware problems only weeks after purchase with TV crashing and rebooting itself randomly. The firmware for this model on Philips website is unrecognized by TV - a year ago Philips support forum said they would sort something out soon. They did. They discontinued the model. I got in contact with Philips support 6 months ago and they put me in touch with a service center who got my details and TV serial number saying he will come back to me when he gets something sorted out. Never heard back from anyone at Philips and there is no online support for it.

January 2014 I bought 2 Philips Net TV's. A 46" & a 36". Two months ago we started having problems connecting to Netflix. After many calls to Philips who kept me going in circles between them Comcast and Netflix we are worst off than before. The 46" does not access Netflix at all. The 36" does not play any of the apps installed. I am beyond the word furious!! I paid too much money not to be able to enjoy these products. I piggy back on many other complaints about poor customer service. Tired of talking to folks that sound like robots and end up with no results. I called Wal-Mart and complained as well as the warranty dept. I just want my money back so that I can get better products!!!!!!!

This is a Phillips 50 inch LCD Smart TV. Replaced once or twice if you include the motherboard replacement. Scrolls through menus, turns itself on and off, loses signal, changes settings and info. Where is my info going? I have 3 children and cannot leave TV plugged for fear of electrical short or fire hazard. Manufactured June 2013. Continuous problems and no response from company. Lost emails? Lost money. This company has already lost one lawsuit due to this issue because consumers realized that if they had been aware of ignored faults they would have never purchased these products. Neither would have I. This is now a safety issue and possibly an identity theft issue. Please contact and support. ** Phillips recently split from their electronics and entertainment divisions to focus on healthcare products?!?

They don't respond to Live Chat at all. Calling the number gets you a "tech"; obviously responding from her home as there was party going on in the background. She only knew basic info that is in the manual. E-mail? Doesn't exist. They probably wouldn't answer it anyway.

I purchased a 42" Philips TV from Target about 3 years ago. By the end of the first year the motherboard had to be replaced (the TV was under warranty then) as the screen was black. Now 3 years later I have no sound and no picture. Is any brand reliable any more?

I purchased a 52" Television less than three years ago. We have replaced the picture bulb x6 & it continues to go out after flickering & showing a red light. I can not believe that Philips will not acknowledge this mess. After reading all of these reviews I wish I never purchased a Philips in the first place. The company should have to replace the cost of all of this.

I purchased a Philips M100 wireless home monitor. It does not work well. Picture is unclear and goes in and out and then the product completely fails. I tried to obtain help through Philips online service and over the phone. The phone people kept transferring me from one division to another as no division knows which division is supposed to be responsible for this product. And when you get to the division i.e. Home Monitors, that is supposed to, they don't support the product. Then I tried to go online and get help, No one responded at all from Philips. I will not purchase another Philips product again.

Purchased TV from a hotel sale. Was provided a generic remote. Purchased a better remote and was able to at least program remote to turn on and off TV. After unsuccessfully trying to program TV placed a call. No response for over an hour and a half. Went online to Phillips Consumer Chat - had both chat window open and cell phone on hold for another 45 minutes. All I need is one simple question answered and it doesn't look like that's going to happen. No future Phillips purchases of any kind for me or any of my family, friends and anyone else who might be interested in hearing my story. Customer Service... yeah, right!

I brought my Philips Smart TV in 2011. Now my Netflix doesn't work. I called Philips over 20 times. No lie, they blame Comcast and Netflix for my problem. They hung up on me ten times. Comcast fixed my internet and Netflix said that the TV firmware is outdated. So after demanding to get some answers I was told that my software expired in 2013 and that they have to put together a program for my TV but no one knows when I will get it. I'm so mad. Don't buy their product. I wish I could give a zero.

After sending several more photos via e-mail. My warranty claim was approved. The way it works with Philips is that they will ship me an new replacement TV and I will return the defective TV in the same prepaid box. I had to call and give them an credit card $50.00 deposit, just in case I do not return the defective TV.

Model# 47pfl7403d/f7 - I loved Philips. Certainly new (Lcd, Plasmas, etc) do not fulfill the quality that this brand was known for. I bought my 47 at Costco about 7 years ago, since randomly this tv was turning off by itself few seconds later back on right away. This tv turned to be my bedroom unit. Each night my tv is on for no more than 20-30 minutes. Suddenly this TV is not coming back on. I can't turn it on. Some days I watch tv on its own will. I have to replace the power board? I'm not sure what are my options but I not paying to fix to a plug and play board. Anyone with similar options?

What a joke! We bought the TV 12/20/2013 and within 4 months the TV developed a black line in the screen. We couldn't return it to SAMS as 90 days passed. Called Magnavox and they agreed to send us a "new" TV - BIG PAIN! Had to wait for them to send us a box and then go ship it out. 3 weeks later we get the "new" TV. We then see the screen had a huge scratch on it. We thought they were sending us a new TV? We inspected the set and it was obviously used. So... again we call them and they finally agree to send a better set. We argue that they should send us a new one. But they assured us that their re-certified ones were as good as a new one.

As soon as the warranty expired it stopped working - without any problems until yesterday when I went to turn on the TV as usual. Seems like there was no power to it. We troubleshot and even call support help. This should be against the law and should be recalled and some type of class action suit started. if I had the money I would. I have read the reviews and seems like there are plenty of other people in the same boat. I can't find my receipt but I will keep digging until I find it.

I have purchased a 24" tv monitor on December 2013. Till today you have changed this monitor 4 times because loses the configuration and the stored channels. I also have a tv monitor 23" and after the 4th time changing the 24" I suggest to change it with the smaller model just to stop change tv every 3 months. After all Philips said that will refund me the money. After 1 week I send my billing details the call me today and tell me that they want to check if there is a problem to the monitor and after that they will refund me the money. This is really ridiculous.

Purchased a 40PFL4609 / F7 from a big box store. I needed technical assistance. I called 866-907-2272 ten times and received the SAME response from several representatives that answered the phone "SORRY I CAN'T HEAR YOU AND I AM FORCED TO TERMINATE THE CALL." Scripted response, why are they dumping their customers like this? Based on the assistance I received or lack thereof I will NEVER touch any Philips product again!!!

My daughter purchased her 55" Philips TV app. 9 months before going on a deployment overseas. After her return 7 months later, she turned the TV on and the screen is distorted. She called them and after trouble shooting, they told her there was nothing they could do. Really Philips-that's how you treat our military personnel?!!!

We purchased our television a little over 7 years ago. After 1 year, while we were watching the television, we would period lose the sound and picture and usually within a minutes the sound and picture would resume. Approximately 2-3 years ago the television powered on without picture or sound and then turned off and a red flashing light turned on...on the bottom left hand corner. I contacted Philips and they had me unplug and the TV for a while. It worked after I plugged it back. This weekend the same thing happened I attempted the aforementioned instructions but to avail! Out to buy another television.

My 46" HDTV would not turn on. I've had this TV under a year. Instead of replacing the TV (which I think is a better option), your company sent me 30 miles to deliver my own TV to a small family owned TV repair shop to have my TV "looked" at. I'm not guaranteed that the problem can even be fixed. Now leaving me without my TV possibly for another week. I'm very disappointed in spending $500 on a TV that's going to be patched back together. You all act as if we purchased your products in some back alley. I'm very disappointed in the process & your customer care employees. I'm very doubtful that I will ever purchase a Philip's product again.

Furthermore, all of the aforementioned devices' remotes will work on every Magnavox product in the house! Now, this is great product design.

We bought a "great" LCD TV 2 years ago and it was so nice until a few months ago. It started blacking out shortly after turning it on. The sound worked, but no screen. It slowly got to where you had to turn it off, then back on several times to get the picture to stay on. As of tonight, it took about 15 times, the first 5 showing only a flash before becoming black again. Finally it stayed on the rest of the evening. My son said to turn it off for bedtime, maybe not safe to leave on all night (muted). Hope it works tomorrow. It is Christmas Eve tomorrow and we can't afford a new TV. And no, it won't be another Philips/Magnavox. Too bad, they were the big names when I was younger.

The TV started turning itself off while watching (after 15 months). As a snowbird did not have a chance to have it looked at for an additional 6 months or so. Called Philips and they gave me their authorized repair location which I used. TV had DEFECTIVE motherboard which was replaced for $259.15. Philips will not admit that it has a problem nor will it reimburse me for replacing the Motherboard! They have their head in a hole.

This was a plasma tv purchased in 2008. But not even a year into having it, we shut the tv off when we left home. When we returned, the tv wouldn't turn back on. Under warranty, a tech came and replaced some capacitors. Now we had a Verizon tech installing fios services for us and he said he could hear the tv hum so it would be going out in a matter of time. Sure enough I turn off tv and it wouldn't turn back on. It had 6 flashing red lights as an error code. The tv would not restart. The manual said to call company or service center for info. I did company tells me. Now it's out of warranty and they could provide center near me at my cost, but would not tell me what flashing red lights mean. And they are not legally obliged to offer any more info as the tv's manufacture date is 2007. So they apparently know that the capacitors are a problem as it didn't even last a year and that fix left it running for another 5 years. Never after that would I ever buy a Philips/magnavox product. Am through with them after having their tvs for 30 years.

I purchased a Philips 42 inch 42PFL5432D/37 LCD, I believe either in 2009 or 2010 from Walmart. In 2013, the TV started shutting itself off. I am told it will cost somewhere in the $200-$250 range to repair. And just as others have stated about Philips customer service being unhelpful so have I. In my search for the problem of this tv, I have read many, many complaints about Philips. I too thought it was a great product, but I will not purchase another.

Hello. I am very unpleased of this product. From the first moment I purchase the TV, it started to be broken. The TV shuts itself randomly, plays sounds, ambilight turns on itself randomly, there is no display. These are classic errors with my product. The product once gone to technical service and its motherboard (the electronic card) has been changed. Afterwards, not much later, every single error has been again appeared. Now, the product is again on technical service for more than 10 days. I do not accept the product again. I paid for this TV but I could not use it at all. I want a new, packaged product to replace this broken one. Please change my TV with a new one. My trust for Philips products are gone. I am very unpleasant. I paid too much money but could not use the TV. It is a disaster. I want my money back or give me a new TV, but this time not a broken one.

Flat screen Philips TV 50 inch 50PFL3707/F7 stopped working 18 months after I bought it. Turns on for approx. 9 seconds then shuts off. These newer Philips TVs are junk. After my experience with Philips customer service I will never buy another Philips product again in my life and I wouldn't even recommend this brand to an enemy. Philips used to be a good product but obviously after all of the class action lawsuits they are no longer capable of providing quality products. I called Philips to see if they would offer me some type of rebate or other incentive; however, they would only give me the phone number of a repair place 200 miles away and expected me to take the Philips TV there and also pay for the repair diagnosis. I told the customer rep and supervisor that this is not acceptable and still received no satisfaction.

I have 2 Magnavox TVs that are over 20 years old, yes, that is what I said, 20 years! One is going all the time, one is used half the time. I have never had a major problem other then minor adjustments. I would love to replace them as I know they will eventually die, but after reading the reviews on new ones I don't believe I would buy a Magnavox. What has happened? They use to be one of the best on the market.

Have had this TV for about 3 years, purchased from SAMs. Now suddenly this morning there are static type black/white lines horizontally across picture, but you can hear the channel on. This set does not get used much, very disappointing!

We bought the Philips 47" TV from Costco a few years ago. Use it about 20 hours a week. Watching a movie and the display just got crazy looking, like a 1960s posterized poster. Have no idea what to do to solve the problem. Pretty amazing that a large screen Philips TV has such a short life!

Unit shuts off picture after three hours of watching, has gone through six of the 24v 2200 uf capacitors. They are lasting less each time they are replaced..Need whole new power supply board, not sold by Philips.. Bought new from Target in 2009 ..bad Tv - don't sell it if you can't stand behind a product that's clearly defective!!!

I bought this tv several years ago. It has great picture and sound. For the past year, the set makes a clicking sound when I attempt to turn it on again after it had been on for a long time. It may take 30 minutes or longer to get it up and running.

I bought a 46' smart TV in Dec 2013. In March 2014, the remote quit working and I have been trying since then to get a replacement. It is under my warranty. Each time I call it's a different person I talk to with a new excuse as to why I haven't gotten it yet. They just don't care, they got the money for the TV which I can't use all the functions on now. What a Waste of money. I will never buy Philips again.

My Philips TV shows locked when I switch on and goes off after about 15 seconds.

Philips 52" Plasma - 1 week after extended warranty expired, have a solid horizontal black line across lower quarter of screen. 1 month later, have (3) horizontal broken green rectangular bars across top, middle, bottom of screen. Paid 1500.00 @ SAM’s. I'm afraid to put any more money into it.

I have owned this TV for 3-4 years but have had this problem off and on for a few years, but now is getting worse. The screen goes black and there is no sound. I have changed the HDMI cables and have moved the cables to different HDMI inlets but still have the same problem. It seems like it is the HDMI cable inlet because if I move the HDMI cable, the screen goes black and lose the sound - but the power on light stays on.

The TV that we bought from Costco went out 12-30-2013, exactly 2 years from the date we bought it (12-30-2011). My husband call on 12-31-2013 to their CONCIERGE service. The beginning of our calls to and from Concierge service. They finally called and wanted pictures of the TV's screen when it was on. I sent about 5 pictures via email with the case number (**) on each email. Finally on Jan 17, 2014 a nice young man came out with the repair box to fix the TV. Company supplying the parts, sent the wrong part for my TV. This young man thought that it was the screen, not the parts.

Bought a $1,200 Magnavox 42 in. plasma TV that lasted only 3 years and failed with dark screen and was unrepairable per qualified repairman. Model 42mf231D/37. Bought a $1,639 Philips LCD 52 in. LCD Model 52PFL7403D/F7 in June 2009 from SAM'S Club and just 4.5 years later I get the black screen of death because of the T-Con board effect that no one has. I'm a 72 yr old Vietnam era veteran injured but alive and now the TV industry is trying to kill me with defective TVs. NEVER buy a Philips TV no matter what the cost.

If it were not so costly to everyone, it would be funny that these are the same issues Philip's TVs had when they were class action sued the first time. Obviously they are buying and using the same low quality parts and still producing the same crap as they did five to eight years ago. I had the same power issues and now having screen or LCD light issues but I was unable to get in the suit because it did not cover 52" and I don't think it covered LCD at that time either. I have a 32" Magnavox CRT I bought in 95 and it still works fine. But now that they are Philips/Magnavox they suck!! What a waste of $2,000. Maybe it is time for another suit. Stay away from anything made by this company as they do not care about their customers whatsoever.

I purchased the Philips 60 inch HD Smart TV with 240 Hz a little over a year ago. It demonstrated problems from the first, but I thought that it would work itself out. But the problems have become more frequent. Problem number one is the TV (when first turned on) has shadows and ghosts as if there is something wrong with the picture refresher. Problem number two is the TV screen will go black with sound still going. Problem number three is the TV will turn itself off and then back on. The TV does this several times during a one half hour viewing. When the TV is working properly, the picture and sound are beautiful. But when the TV wants to be a pain, it excels at that also. I would never buy another Phillips brand anything. I am getting ready to replace the thing.

Philips Under the Cabinet Kitchen Radio DC6210/37 - Philips ONCE meant quality. While fighting breast cancer I needed a "weapon" to help me stay sane. Since I cook and bake I thought being able to continue this bit of normalcy during chemo and radiation might help. I bought Philips DC6210/37 kitchen radio. The radio died before me! I guess I should be grateful, but how did I abuse and kill a radio by turning it off and on? All the phone calls to Philips were a waste of my precious energy. I wrote letters that got me nowhere. This once great company now makes JUNK. There has to be a defect in design but Philips does NOT care.

Philips flat screen TV, why can't you behave? It's so annoying to have the screen dim and brighten while trying to watch Channel 13. Since I didn't buy the TV (my relative did), I have no receipt... cannot take back. Huge bummer. No consequences for Philips this time. So...if you're thinking of buying a Philips, be sure to read other online reviews first!!

I have read so much of the same thing I am sick. Paid close to $1400 for a TV and in less than 3 years and the thing is torn up and no parts to fix it with. A 52 inch Philips TV bad t-con board and cannot find one. Phone call useless to them, just want to sell you a refurbished TV that's higher than what you can buy one at Wal-Mart. This is a bunch of **. They need to be sued for fraud. Will never buy another thing with that name on it and will tell everyone I can.

Short complaint!! Got a Philips shaver from my kids as a birthday gift this last April. Now it's not taking any charge, basically it's become useless. Regardless of how many times I've explained to them that I have no receipt for this shaver to the customer service & their social media rep on Facebook, they are still asking me to provide them with a receipt. They referred me to their service center in the city of Van Nuys, but the shop refuses to take a look at this & see what's wrong with it. I need help with either a repair or a replacement for this shaver immediately!!

Seems this is a huge problem. Being there isn't a replacement part anywhere for less the $200.00 and limited. Can purchase a new TV for a little more than that. Philips should replace this for free or at least a huge discount! After limited use of our 47-inch bought in 2009, it needs this part so the dang video will stay on! This isn't our only TV but we haven't used it enough for this thing to have a problem. It still looks brand new! So Philips, where is the recall? You are losing good customers right and left.

Bought 5+ years ago a 42 inch Phillips from Walmart. This product has been great. I would recommend.

We bought the TV and about 2 years later began having problems with the screen going black. It would make a static electricity sounds and then boom, gone. One morning, while my husband was getting ready for work, he turned the TV on to watch the news, and the "static" sound was very loud, smoke started rolling out of it, and since the house was dark, he could clearly see that there was fire inside the housing of the television!! And of course, because the warranty is no longer valid, there isn't anything anyone is willing to do. We are simply out $1500.00!!! I will NEVER buy another Philips television, or anything else made by them!!! My house could have burned down and they wouldn't have cared!!!!

We purchase this flat screen TV about 3 years ago or so. After about 2 years the screen would just go black and still have sound. Sometimes it happens after the TV has been on 5 minutes; sometimes it may be hours. It may not do it for weeks then it may do it every day for a while. Don't understand how there can be so many people with the same problem and there not be a recall. Does it take someone losing a life to get this accomplished with Phillips?

Our 50-inch flat screen stopped working after 10 months of use - wouldn't turn on. It has a one-year warranty. After several phone calls to Philips and Costco, they sent a tech to our house with a part. Didn't work. Two - three weeks later the same tech came out with a different part - wasn't the problem. During these 5 weeks, my husband has made 27 phone calls talking to different customer service reps. All are very nice courteous, but they have no authority to do anything like replace our TV. After 10 or 15 phone calls, you would think one of the reps would have said, "This is ridiculous how these people are being treated. I'm sending all of this history to a supervisor to resolve." But not one of them did. Which tells me this is par for the course with Philips.

I bought a Magnavox 39" LCD TV 9 months ago. It has hardly been used as we don't watch TV a lot in the room that it was bought for. It has a transparent black box blocking out 3/4 of the screen. Called and sent all info and a photo to manufacturer, and they got back to me and stated it would cost me $110.00 to cover labor and that I would have to ship it to Ohio and be without a TV for 4-6 weeks. Does this sound like a good deal to you? For a TV that I only paid $300.00 to begin with, and now I have to pay another $110 only 9 months later to fix a manufacture defect!

I purchased this Phillips TV (model #22PFL450/F7) in June of 2012. As of July 25, 2013 it will no longer turn on, despite having power. TV makes a whining/humming sound.

My family has had this 47" Phillips TV for about 4 years, until today no complaints! All of a sudden we had no picture, but still had sound. I contacted Philips and let them know. Just like every other person on here there was no resolve. I posted the link to this page to show them just how many people have had problems, like they didn't know lol. Don't Buy Philips is all I can say!!!!!

I purchased a Philips flat screen TV a few years back. Recently, it started losing the picture but still had sound. Two weeks ago, we heard a pop when the screen went black and then it started smelling like burning wires and such. We turned it off for about an hour and turned it back on. The picture came back on but with the smell again and then smoke started pouring out of the back!! We quickly turned it off and then unplugged it. After reading all these entries, it looks to me like Philips needs to compensate people since this looks to be a common issue. This really scared me as this issue could have burned down my house! I went to Best Buy to see how much it would be to repair and I was told it would be cheaper to just buy a new one. Great, right?!

This is now a fact of life in the consumer electronics business, since NAFTA and GATT were initiated in the US! The borders were opened up and the electronics businesses went south and east and as you know, the prices dropped dramatically and the quality control went to non-existent. I had been in the electronics industry for over 20 years when those laws were passed and I never thought I would see the day when it was cheaper to throw away an item than to repair it, but now it is here. The reason there are no parts available to repair anything is that most items are manufactured with a pre-planned life span. In other words, they are manufactured to only last a few years and then stop working.

I ordered a DVR and got it yesterday. I called to get help setting it up when I reached a woman who was very rude and did not want me to give her the model number, said she already knew. After a while, she realized she did NOT know the model number. She actually hung up on me. I called later to get wrong info. PLEASE get another company to handle your calls. These three people I had talked to are incompetent. Oh, I am not Paula Deen but I am really upset with the treatment I have been receiving.

When switching the TV on, the Philips logo appears on the screen and the machine then shuts down. This started happening after one year. Philips was not helpful with regard to what action was needed to get it repaired. This has been an ongoing problem with Philips TVs for the past 10 years, and it is apparent that they do nothing to correct an obvious design flaw.

I bought a 22-inch Philips LED TV about two years ago. My wife was watching it and she heard a snap and it went dead. I called Philips and they wouldn't do anything but try to sell me a re-manufactured one for about the same price as a new one. That is no way to take care of your customers. I won't be buying any more Philips products.

I find the new ads for the Philips Norelco shavers offensive and can't believe any company would be allowed to subject our children to that nonsense.

44 in Phillips Plasma Flat Screen - I have had this TV for several years. I had this maybe six months and you cannot power off. I have let my TV stay powered on for years. I happen to build new home and had to move the TV. Well after hours, I called a family member down and he fixed it for me. If I lose electricity, the TV will come right back on, but if I turn this off, it will not restart for hours. I had company and had someone complaining about the TV on and I finally just turned it off. Well now, I have no TV. I cannot get this to power up. I have had friends throw theirs away because of this problem. My husband wants to throw it over deck because he will not mess with it. This has been nothing but a piece of crap. Philips used to have good products, but no longer. People should be given something back because of this product. It doesn't matter which model number because it affects all of them. Junk.

On a tech support chat service, the rep (Zach) asked me to complete a static reset on the TV by unplugging the TV from the wall outlet or surge protector. He asked me to press and hold the power button for 20 seconds, then press the power button 20 times repeatedly, then plugging the TV back into the wall outlet or surge protector and see if that helps. No change. There's sound but no screen. When I told Zach that one of the boards could be bad (main board or the T-con board) as many people complained about that same problem and some TVs even caught on fire, he said that unfortunately, the chat service is for basic tech support and they will not be able to tell exactly which parts may need to be replaced.

My 47" Philips TV is a true fire hazard! Like others on this site, my TV lost video but audio remained. After turning it on and off several times, the picture came back but the TV started crackling and smelled like melting plastic. Play it safe and unplug your TV when not in use even if this problem has not occurred yet. When Philips sold their TV division to Chinese interests everything went to pot! Never buy Philips again.

We bought our 47'' Philips LCD around 2009. We started having issues a few months back with sound but no picture, so we would shut it off then turn it back on and we would have a picture again. That worked until two weeks ago when the screen went black and the TV started smoking! You could smell the wires burning. I will never buy another Philips TV again! What if we fell asleep and my house caught on fire? I've been researching to find out if there are any recalls on this and so far no luck. We bought a new TV but hate to just throw the old one away if Philips is willing to fix it. Please post if you have any info on recalls. Thanks!

I purchased my Philips Flat Screen TV in 2009 and it loses its picture. We still have sound. After reading all the reviews, I feel it is hopeless to call and voice another complaint. They obviously have sold defective TVs and they refuse to admit there is a problem. It costs too much to repair them when you can get a new one for around $600. I will never buy another Philips products. We should all take them to the factory and start a huge bonfire. That's all they are good for.

My son worked for Philips and just got terminated. He is a vet still in the National Guard. He was put on a performance improvement plan after he returned from a 3-week military assignment. Then just after returning from a 2-week assignment, he was terminated. If the company treats their employees like this, how do you think they'll treat their customers? I agree that nobody should buy from this company, especially our vets and their supporters.

We purchased the Philips 47-inch flat screen 3 1/2 years ago and yesterday, while watching TV, it made weird hissing decompressing sounds and then a plume of smoke came from the back of the TV. I quickly unplugged the TV. This is a terrible defect that could cause a house fire. It's ridiculous!

The technical support representative was very professional and patient. However, all she could tell me was that my television was obsolete after 6 years and that there are no longer parts manufactured for its repair. Therefore, a service technician cannot repair it; it should be replaced with a new unit. So their product lasted nearly 6 years to the day without any damage or fault on my part. It just stopped working one day, so why not throw it out and spend $4000 on a new one? It's ridiculous and shows how sad the situation has become with corporations doing as they please and consumer society accepting it. I'm not very old, but I remember the days when televisions lasted for 20 years. What am I supposed to do? I have no choice: buy a new TV or just stop watching TV, then I won't need one.

I have purchased a Philips-made home theater system from the local Philips arena shop about 1 1/2 years ago. From August 2012, it had a problem of system hanging. I first approached the shop from where I have purchased. He redirected me to (so-called) the authorized service center, M/S New Star Aquatech. For 3 weeks, he had no time to just revert the problem. Then after my vigorous follow-ups after 2 months, he handed the piece to me, charged about Rs 4300.

I need a T-Con Board for my Philips 52-inch TV model # 52PHL5704D. I took my TV to a real good repairman and he said that the T-Con Board is bad and that is why the TV does not work (no picture). The repairman has been trying since 10/31/2012 to buy a T-Con Board. But Philips quit making that part and you can’t find one anywhere. The TV was bought new from Sam’s Club in Hot Springs, Arkansas on 01/20/2010 for a sum of $998.00 plus tax. I will never buy Philips again; I can’t get parts.

We had bought a Philips 47" HD LCD TV a few years back. We had it hooked to a cable box and everything was fine. We had to get rid of the cable box and all of a sudden, there is no sound. I called numerous times and they keep telling me there are options missing that I should have on the menu. We changed nothing on the TV. All we did was disconnect it from the cable box. Then I called again today and I asked how I can do the software update thinking it might put in the missing setting. The guy I spoke to was ignorant and unwilling to even tell me how to download it. He kept telling me there was nothing wrong with my TV.

The TV has sound but the screen is black and based on all the other reviews, I am sure I have a 100 lb paper weight. Do not buy a Phillips TV. There were over 800 complaints on this site alone and it appeared that Phillips/Magnavox really did not care.

I bought a brand new Philips SoundRing last year. I initially loved the product until it stopped working in warranty. I am now trying to have it replaced since seven weeks and was promised a replacement unit but it hasn't arrived yet. I called customer service four times now and they have neither a status update nor does anybody know when this will be resolved. They promised me callbacks but nothing happened. I guess this is their implementation of the Sense and Simplicity cost saving policy, as I have no other explanation that a decent company can have such a bad customer service. I will for sure never ever touch a Philips product again!

After 18 months, my 46" Philips LED flat screen went black and the clicking sound emerged. It would not turn on. I had to unplug it to stop the time bomb countdown click. Repairman said it was a common Philips issue - power supply unit. They know of it and aren't doing anything about it unless they get a good number of complaints and are therefore forced to do something. $275 repair on a unit that cost me $800 +/- initially. Not too cool, Philips.

I just purchased a Philips, so-called SMART T, which I just don't think it is so smart, so I wanted to discuss this with someone in Philips Customer Support. But no one answers any of my online submitted emails. This makes me wonder if there is anyone working in Philips Customer Support, or if anyone in Philips really cares about a customer’s opinion about their products. This is a deeply disturbing trend shown amongst major multi-national companies that distance themselves from their market. Caveat emptor or buyer beware.

I have a Philips 47" (47PFL3603D/F7) also and had the same problem - no screen, just sound and then the black/grey smoke started to come out of the back. No recalls = bull **. We all should take our TV down to Philips and throw them at the main store, and I live in Brantford, Ontario.

Our 52" Phillips TV is a little less than 3 years old. We took it to a repairman recommended by Philips. He was unable to find the part (t-con board) that is needed to fix it. We called Phillips support. They apologized, but said they could do nothing. They gave us an address we would need to write to. Unfortunately, they are just a parts distributor. After calling Phillips back, a supervisor gave us the option of purchasing a certified manufactured TV (basically, a repaired one). The price for this is close to what it would cost to buy a brand new TV. Why can't they just make the parts to repair the TVs they manufacture? We're willing to pay for the repair and the part. This sounds to me like a terrible way to do business.

My TV which I bought in 2010 right at the 2-year-old mark quit working. I researched it and it's the T-con board that went out. I went to every site that sells the product and they are sold out (including outside of the U.S.). I called Philips and they don't make the part anymore and are sold out. They quit making it in April 2011. No one makes the part and now I can't fix my TV. When I called, they said it was my problem and I needed to buy a new TV. They didn't offer any help. There are over 824 complaints that people had to change out the part and around 40 websites with people talking about how to fix the TV and all go back to the T-con board. So, I bought a 1100 dollar TV to use for less than 2 years and now I have to buy another one. They should have to recall the part and replace it.

I'm still having problems with the TV shutting on and off. Again this morning at 6:17AM. I just called last night for coloring problems and the TV shutting off by itself. I do not want another TV. This is the second new TV from Philips. I want a refund.

It is genuine request. Please don't buy any Philips TV. They are not worth a single rupee. They are liability on you, and their service has less than zero points. I bought one LED TV spending Rs.1,30,000 with 2-year warranty. That TV stopped working within a few days of arrival after lots of effort (around 3 months). We got new TV and that TV stopped working after 2 days of arrival and again after lots of effort (around 4 months). We got new TV as replacement and that new TV didn't work for a single minute. When they install it, it was not working. And guess one thing, they didn't pick any of TVs from my house; all 3 TVs are at my home and just reminding us daily what a big mistake we have done by spending Rs.1,30,000. It's been more than 1 year and still no solution. Every time I called them, they said, "We will let you know next day." Next day never came.

I bought a 47PFL3603D/F7 Philips HD flat in December 2008. It always went black with sound only. Me being so busy with work and kids, I would just unplug it for a while and forget about the problem. But last night, I put cartoons on for my four year old, down syndrome little girl (with asthma) while I took a quick shower. She came in saying "Fire, fire, fire." Well needless to say, the TV had thick, black smoke coming from the whole thing. I had to stay at my friend's house and I'm back this morning, but the smell is so bad I don't know what to do. From the response that people are getting from Philips, is it worth me sitting on a phone all week?

I have a 47" Philips LCD TV, only 6 years old and it just died. It powered off and would not come back on. It cost me $1,100.00 new and now it's junk. It will cost more to repair than to replace and Philips will not fix it. I went online and found that this is a common occurrence with Philips TVs. You would think that they would recall them or pay for the repairs.

32-inch Philips Magnavox TV - I shipped the TV UPS as I was instructed to do. You guys received it on August 7th. I was then told a new TV would be sent in 10 to 15 days. I have called every week, sometimes 2, 3 or 4 times and got different answers. I asked for a number to Corporate; they would not give it to me. Finally, I got to speak with a supervisor. He told me there was a mishap with the order and as of today, they are still telling me 10 to 20 days. This is the 17th of September. This has been going on since August 7th. Come on, people. Ship my TV. It doesn't take that long to ship a TV out. FedEx runs 24/7. So come on and send me my TV that you owe me. It's not my fault the TV just quit. I'm tired of getting a different answer and date every time I call. This is crazy and right now, I would not buy another product from Philips/Magnavox and you have very rude people working for your company.

Philips 32-inch TV model #32PFL5332D/37 was attached to wall with bracket that we purchased from Best Buy. The TV fell off the wall from the plastic grid work on the back of the TV set and broke. I called Philips and they stated that it wasn't covered under their warranty/extended warranty either, so we took the TV back to Best Buy and was told that it wasn't covered under their warranty either because we installed it ourselves as to them installing it for us. They said all they would do is give us a discount on another TV. If this TV fell off the wall and killed someone, then what? Please stop using this TV and remove it from your wall(s) before someone gets hurt/killed!

I purchased a 37" Magnavox LCD TV, Model 37MF231D on 01/28/2007 for $884.08. I still have the receipt. In March of 2010, it stopped going on unless we tried several times, and finally it stopped working completely. We had to buy a new set. We found out later that they had a 25w capacitor where a 35w capacitor should have been. Numerous complaints were found online. When we called Magnavox to get help, they referred us to their subsidiary fix-it shops who wanted $200 for the fix. We found out later that it was the capacitor which costs only $2 and took only 15 minutes to fix. What a scam. Now we find out they were doing a similar thing with the Plasma TVs and we're not included in the class action lawsuit. Go figure. They're probably still pulling their dishonest schemes to make more money off the public. They should be ashamed of themselves.

Hi, I bought a 55-inch Philips TV from Amazon.com for $898 in February 2012. After a couple of months, I faced many technical problems (picture fade, auto turn off/on). I called Philips Customer Service and a technician came over a few times to fix the TV but failed to do so. Philips agreed to send me a replacement TV. On July 27, they placed an order and I was told the process would take 10 to 15 days. Not receiving my TV after 15 days, I called and they told me to wait another 10 to 15 days. I waited another 15 days. Still they haven't sent my TV. I called today (Friday, 8/31/12). Now they want me to wait another 10 days (business days). By the way, they picked up my old TV on July 30th. Honestly I'm tired of all this. I don't trust them anymore. Please help me get my money back. The TV model # is 55PFL5706/F7. Their Customer Service # is 1-866-771-4018. Corporate address is: P&F USA, Inc. PO Box 2248, Alpharetta, GA, 30023-2248.

My wife and I purchased 2 items from Philips because of the rebate. After 2 months, we received 2 postcards in the mail explaining that they could not honor the rebate because manufacturer's discounts taken at the cash register are not valid for rebate promotions. I called Philips to explain that no such wording is on the rebate form. They could not find the rebate form so I faxed it to them. They then indicated that I would get the rebate. But 2 months later, I got a similar postcard that the rebate could not be honored. Not a very honorable business.

Philips HDTV 47PFL5704D - I purchased this Philips HDTV from Walmart in April of 2009 for $800.00. I always had problems with no sound, would have to turn the TV on and off several times before the sound would work. I was convinced it was our cable company. After many repairmen came for the issue and 3 cable boxes that were not the problem, now 3 years later, the picture went black. I cannot pull up the menu or anything on the screen, not even the Philips logo comes on. I trusted the Philips name. I'm not one who likes to buy disposable electronics as well as the next person. Why is Philips not being sued for selling crap products? There should be a lemon law for expensive TVs as there are on vehicles.

We bought our 47-inch Philips LCD TV in 2008. It worked great for a little while. Then about 8 months ago, when watching the TV, the screen would go black but you could still hear the sound. We would shut our TV off and back on and the screen would come back on. Last week, my husband turned it on and it sounded like a bug zapper inside the TV. The screen went black and the house filled with the smell of burning electronics. I called a local repair place in our small town and he said this is the second one of these TVs that he has been asked to repair, but we were lucky because the other one had caught fire. I called Philips customer service and they acted like they had never had a problem reported, which with all these complaints, I know that's not true. We will never buy another Philips product again. They acted like they did not care that this had been happening. I just hope nobody gets hurt or killed by these products.

One week ago, the 47" Philips LCD TV that I purchased at Wal-Mart started making popping noises, and then it got caught on fire. Luckily, I was in the room at the time and was able to disconnect the power before any other damage was done. After researching this problem, I found that this has been going on for quite some time. I have not contacted Philips yet, but after reading several of the many complaints, it is obvious that Philips does not care that it's putting its customers and their families at risk. This is not just a simple picture quality issue and seems to be a very common problem. This needs to be investigated and consumers need to be made aware of the possible hazards with this product. Philips needs to take responsibility for this. “Sorry, your warranty has expired” just isn't good enough when the products you sell burst into flames.

In November 2011, my neighbor and I both bought Magnavox DVDRs. Mine stopped working (no power) and two weeks later, my neighbor's died as well. I called Magnavox warranty department (Stacy) for a refund or a credit to purchase a different Magnavox item. I was told all I can do is pay to have it shipped back and they will send me a new unit. I do not want another obviously defective product, which will only break down in another few months when the warranty is over and I shouldn't have to pay shipping costs for a defective product. Please advise if there is any way to get a refund or credit.

My Philips TV blacks out but I can still hear the sound. It started smoking and I smelt wires burning.

I bought a Magnavox DVD player for a back-up. When my other DVD player quit, I got out the Magnavox. It played one DVD and quit! I sent it to customer service, who habitually put me "on hold" for 17, 26 and 20 minutes, respectively. I was finally told the warranty was out and it just might be. I asked them to examine the unit for wear, which they apparently declined. Imagine paying either $29 or $39 to watch a single DVD. If the product is this sorry, I would imagine the warranty is about the same caliber. I tried to reach the company executives to complain, but they are apparently unreachable. That tells me a lot about what they think of their customers.

Philips 42 inch LED flat screen TV will not turn on and it is only about two years old. I tried to plug into a good working outlet. TV will not do anything. I see other people have a number of problems with their Philips TV.

I have been trying to turn on my Philips LCD TV but all it does is flash a few times and not turn on.

I got the feeling that the last person I spoke to did not really know much about the issue I had. I was not happy when we were finished. The remote that comes with model number 46PFL5706/F7 and serial number VM1A1143117738 (A17Q8UD) cannot be seen well - even when the lights are on. I am very disappointed with it. The person that talked to me said I could get an after-market controller with bigger numbers. The sizes of the numbers aren’t the problem, and why should I have to buy another controller after spending $800? The numbers are all dark, which makes no sense in my mind since the room you are watching a movie in will more than likely be dark.

Our 2-year-old 52" Phillips television is not working and requires a timer control panel. We have tried to find this part all over the country and it is nowhere to be found. Apparently, this is a big problem and everyone needs this particular part! Our television repairman was here for over 3 hours and he has been unable to find the part as well. I have contacted Phillips and you guessed it, there is nothing they can or will do. Their customer service agents just play dumb and said that they understand and they are so sorry. I am very disappointed and would never recommend this brand to anyone. The sad thing is, we have another Phillips television in a different room. Never again will we buy a Phillips anything.

I woke up one morning and my Philips 32" TV would not turn on. I called for repair and after two weeks, I was told they would either replace it with a $440 TV or a check for $250. The service contract cost us $159. They replaced the TV and it is in my estimation a cheaper model than we had. I feel your customer service is rude and not very helpful. And I will never buy a Philips product again nor will I recommend them to anyone.

I received a Phillips Norelco Senso Touch 3D electric shaver this past Christmas as a gift. It lasted 3 months and then wouldn't turn on at all. It just went completely dead. I contacted Phillips in April about a replacement. I was told that I would receive a replacement shaver at no cost via FedEx. I received a shipping notice with the same exact say, and delivery was expected by the end of the week.

This Philips PFL7403D LCD flat-panel TV is only 8 months old, and it imploded with a pixel damage and spider-like damage due to an internal electronic surge. I waited weeks to get a tech to my house with a full year warranty. The Philips people tried to blame me that I hit the TV screen and that plainly did not happen. They refused to do anything, and I'm stuck with a $1,000 TV that does not work. Philips customer service was not helpful, very rude, and disconcerted about my problem. I'm a 60-year-old man, and do not have $1,000 to replace this defective TV. This company stinks, and I would never buy anything from them again.

My Philips model 5DPF722DA/37 50" S/N YA1A0617047433 doesn't turn off. I called a repair TV specialist and when he opened, he showed me that the motherboard of the LCD TV was refurbished. I paid a lot of money for this TV and I was thinking that this TV has all pieces like new. Now I found this TV had a refurbished pieces. I don't think it's right selling new TVs with refurbished pieces.

I had purchased a Philips LED Net TV in March 2011 that wouldn't power off unless it was unplugged. I received a replacement TV that had liquid damage markings on the back of it but worked okay at the time. I contacted Kayla in consumer relations in September 2011. I sent them pictures of my damaged unit and they said they could not send me a new unit because mine was working okay. Now, we're in May 2012 (outside 1 year warranty), and I contacted customer service and they promised to send me a brand new TV even though I was outside warranty. I was given a reference number and a return ELA number to place on the outside of my TV box when I return my defective unit.

Horrible warranty: I bought a 32-inch Phillips TV in October 2011. Six months later, it just stopped working. When we called to have it replaced, they said all we can do is give you a reconditioned TV. We will never buy Phillips again.

I purchased a Philips TV, 40pfl3705d/F7, less than six months ago. The TV turns off by itself and doesn't want to turn back on. I called Philips and I found out that Wal-Mart has a contract with Philips and has sold me a TV that is more than a year old. Because I paid it in cash and I lost my receipt, they don't want to honor the warranty. This is the last Philips product I will purchase and ever recommend in my DirecTV installation business.

I am totally sick about these TVs. We built a new home 3 years ago and I bought 4, yes, 4 Philips TVs, 27", 42" and two 47" at once. I bought Philips because I thought it was a good brand name. I only had the old box TVs (still using two after 15 yrs, and they still work great). I have the exact same trouble as I have read over and over here. I have perfect sound, but the picture blacks out. I used to be able to turn on and off and the picture came back. Now all I can get is sound. Both the 47" are doing the exact same thing. I paid $1400.46 each for the 47" TVs. I am so disgusted and so mad. I called Philips and they said, "The warranty is for a year only, so sorry. Try a repair shop." Are you kidding me! I cannot afford these prices again, will never spend a penny on anything they make again.

I purchased this Philips 32-in TV, and because it is older than a year (but less than 2 years old) and not working, there is nothing that Philips will do. They basically said, "Too bad, so sad"! I will never purchase a Philips product again.

Philips 47" LCD TV 47PFL6704D - Like many others, we are very dissatisfied with our Philips TV. Two years later, this expensive TV now has no picture. It started with the picture flicking on the right side and now the picture freezes, it fades out and then we are left with a black screen and full sound. Philips only has a one year warranty. We were forced to go back to the store where it was purchased. We're still waiting to see what will happen. There will be no more Philips purchases from this household.

We have a 42-inch Philips that started turning off on its own. Then the picture would go black, but it still had sound and then it caught on fire. When you call Philips, they give you the run around. They are of no help! They want you to buy another TV from them, really. Your product is very dangerous and can burn your house down and they could care less! It’s pathetic that a company of this magnitude can just brush it under the rug like it’s not a problem that their product catches on fire!

Three years ago I purchased a Philips TV Model 47PFL7422D/37. While watching it the other day, the picture went out but I still had sound. This TV heats up bad. It looks like this has happened to a lot of people here. I think this company should be liable for their actions on building a bad product. Good thing my house did not burn down! Now I have to buy a new TV and I will never buy or recommend Philips to anyone and I have been in the cable business for 15 years!

Phillips TV model 40PFL3705DF7 - I bought this TV new less than 15 months ago. It is used very little. When turning it on, I have sound only but no picture. This seems to be an ongoing problem with this model and after calling Phillips, I learned that I have no recourse for any type of help. Also, there is an adjustment from the remote control that makes the picture much brighter and if used, the TV will overheat to the point that you can feel the heat off from it from a few feet away. I learned that I had to "settle" for a "cool" color look than a bright normal look.

My family is experiencing the same thing as all of you. No picture but sound, electrical burning smell, and black smoke. We paid good money for this TV about 3 and a half years ago. I have never had a TV go out on me so fast. I wonder what Philips is going to do when they find out they are going to be guilty of many murders if they don't do anything about this. I am sure others have had this issue and been asleep or gone and their homes have burned down. This irritates my husband and I as we cannot replace our TV right away and we have 3 kids. I am so irritated and displeased with this product. I will not buy another thing from Philips, that's for certain!

I have bought my husband two Phillips Norelco razor and they pulled his hair on his face and left red bumps on his face. The two razor I just bought for Christmas has already started to rust.

My LCD TV started smoking from the right corner, and there's no picture.

First, the Philips flat screen TV will not turn on and just turned off. The red light flashed and then the red light came on solid. I turned the TV on. Then, it went off again and the red light flashed. Now, it is completely off and I am unable to turn the TV on either remotely or manually.

After a 3-month runaround, I was able to get Philips to replace my 42" flat screen television that was less than one year old. However, now less than one year later, the replacement television has now had the same problem as the first. The TV simply goes out! This is ridiculous and now I am told that the television they sent me is not under warranty, even though it is less than 1 year old! 9 months to be exact. So now two TVs, $1400 later and less than 3 years, I have to spend money to purchase another television when Philips knows there is a problem with these television sets! Someone needs to do something!

I purchased a 47-inch Philips LCD TV and at two years old, the picture went black but still had sound.Turning off the TV worked for a while but now, the picture stays off. Several calls to Philips were met with "we're sorry, take it to a repair shop," just like the seemingly thousands of other people unfortunate enough to buy products from a deceptive, fraudulent and underhanded corporation like royal Philips. Shame on you. I would never buy another one of their products and never miss an opportunity to inform others to do the same.

Philips 47" TV had sound with no picture, then started to smoke and catch fire on the upper right corner. It lasted three years, I paid over $1400. After seeing the numerous complaints with the same problem, why is there no recall? I wonder how many houses have burned down because of this?

About four months ago, we bought a Magnavox TV (32-inch) through Sam's Club as it was a cheap special for $259. We thought it as a good deal so we bought it. After three and one week, the TV went black and silent as we were watching it. I checked the troubleshooting guide along with circuit breakers, plug and cable connections and all to no avail. The TV was non-functional. When I read the manual and saw only a three month guarantee and that it was made in China, I knew this was not good. I was right.

I purchased a Magnavox 55inch television, model 55PFL5706/F7, serial DS1A1117102524, in November 2011 which cost approximately $1,000. Unit requires numerous restarts each day. Screen just shuts off or there are multiple activities showing on the same screen necessitating re-starting. I contacted Philips about issue in January, still no resolution to problem. Now screen content is darker. I have yet to receive any correspondence, be it verbal or written through email.

I bought my 42-inch LCD TV (42PFL5432D/37) in May of 2008. It started to turn itself off and on while I was watching TV. This would happen every now and then for about 2 weeks. Tuesday morning, I turned it on and all I got was a chirping noise and no picture. I have talked to a couple of TV repairmen and they could only tell me it could be one of several things wrong and could cost up to $400.00 to fix, depending what the problem is. I paid $1200.00 for this TV plus $80.00 for the extended service plan. I am very angry that it only lasted me under 4 years. I will never buy Philips again. Times are tough and I do not have that kind of money to put out on a product that is worthless. After reading these complaints, I have unplugged the TV for fear of fire. I will not be putting any more money on this Philips TV or any Philips brand.

Our flat screen TV would lose its picture, still has sound. It just started doing this this week. The TV is only 3 1/2 years old! Since the TV was not working, I walked away to check my other 25 year old TV that still works fine. When I went back into the living room, I could smell something like an electrical burn. My husband quickly unplugged the TV to prevent any damage to our home. How can this happen? We paid good money for the 46-inch flat screen TV. I will contact Philips, update them and will never buy a Philips brand again.

Philips Energy Saver Reflector Flood CFL - The glass dome around the CFL just suddenly came off and the glass came crashing down, hit my dog in the head, and shattered all over the floor.

Our Philips TV has had a black out screen with audio only. We have downloaded the firmware, this helped but the problem didn't go away completely. Then today, my eleven year old was watching TV and smoke came billowing out of the back. Thankfully, we were home. My husband grabbed the fire extinguisher and shut the TV off. I saw in the reviews that this is common and has happened with zero response from customer service. Our TV is less than four years old. I would like to know what you are dong to rectify the situation and to keep homes from burning down because of the poor quality of TV that you produce.

I bought this Phillips flat screen TV only four years ago and paid over $750 for it. It has been acting up for three months. I think that is a lot to pay for less than four years of service. All things considered, I had a Zenith TV that lasted for over 25 years. I would like to know what we, the consumers, are supposed to do when all we get for our hard earned money is the run around.

I treated myself to a Philips 42'' LCD TV a couple of years ago. Unfortunately, shortly after a year of purchasing it, the sound stopped. I called Philips to find out what could be done. I was told that there was nothing they could do. I even went back to the store it was purchased at to find out they no longer sell Philips TVs. After that, I began to call TV repair places and was told that the sound card needs to be replaced. However, the part that needs to be changed is not easily accessible and I was told that it may even have been discontinued. I am so disappointed in this brand. The name Philips has lost its credibility.

I purchased a TV in early 2008. Like many others on this thread, picture would go off and on while sound still worked. Finally, it seems as though picture went black for good. It won't come back on but sound remains. From other posts, I read it sounds like it is worthless to try and fix.

I purchased a 32 “Philips TV in late November as a Christmas gift for our son. By the end of January, the TV would not power up. I called Philips and they took a credit card number to insure the old TV would be returned and sent me a new one. Guess what, it was damaged and didn’t work, the box was crushed and when powered on the screen was cracked. I called Philips immediately and was told a claim would be filed with the shipper and I would be contacted in two days. Five days went by and no response. I called to be told, "Oh, the claim was filed after hours and we were going to contact you tomorrow to let you know it will be replaced and you should receive it in 10 -12 days.” Fifteen minutes later, I got a call saying that I first had to ship the TV back to them.

I bought the TV 3 years ago and about a month ago, when you turn the TV off, it would not come back on right away. It did that for 3 weeks and since last week, it has not come back on at all. Paid $1,100.00 for the TV and now, they want a minimum of $300,00 to fix it. I can get a new one for $650.00. I have other flat screens (Zenith, Vizio, LG and Best Buy brand). I will never buy or recommend Philips ever.

I purchased a 55" Phillips (Model #55PFL5706) from Target in late November, 2011. Not long thereafter, it began to shut itself off and turn itself back on, the screen would turn red and/or green, and sometimes get wavy lines in the whole bottom half or right side of the TV. I contacted Phillips, who told me to contact the service provider in my area. I did, they came out and said they would have to contact Phillips because they didn't know what was wrong. Finally, on 2/25/12, the repairman was able to fix (we hope) the TV.

Naturally after the warranty expired, the TV started to exhibit a malfunction with the high voltage as the screen would go black with the sound being okay. Shutting the power switch to off, then to on again would bring the picture back. It would do this several times in an evening and some evenings it would continue to play without any malfunctions. But after several months of this, the TV was cutting out at least 6 or 7 times in a 5 hour period then it increasingly got worse till I heard some frying noise and smoke poured out of the back.

I have had a Phillips TV for 4 years. I called this department and they could not give me the address or the phone number of Phillips TV headquarters directly. They said it was not in warranty anymore and that they could not help as they could not offer their address for "security reasons" and they did not have the corporate phone number even though they worked for them? That was a huge red flag! My complaint was that when investigating this make and model many people had the same complaint and I am thinking it is a defective unit (no picture or sound). They were short and lacked the knowledge or enthusiasm of customer service. I had worked with other companies in the past, but Phillips is by far, the lowest on my list for referral. Do not buy Phillips products, they do not last and have poor customer service. They wanted to push me into buying a refurbished unit and not help with my television repairs.. never again, buyer beware!

Phillips flat TV (47pfl7403d/27) - Literally from date of purchase, TV cannot be turned on/off with remote control. I didn't exchange the set because the original box was inadvertently destroyed. I read on the internet a lot of consumers having the identical problem.

We bought a Philips 42" TV in February of 2009 at Sam's Club. We are having the same problem as a lot of other people. We first had a problem a year ago. When we turned the TV off, we had problems getting the TV to turn back on. Yesterday, the picture was on, but the sound was off. We turned the TV off and then on, and the sound returned. Later, in the afternoon, the TV turned itself off and will not come back on. We have unplugged it, installed the updates and tried to hold the power button on. The online technicians with Philips were of no help. Apparently, this is a common problem with this TV, a lot of them purchased about 3 years ago. Philips should do something to fix the problem.

We purchased this TV in late 2007. For several months, it has not been coming on, just ticking for long periods of time and then finally comes on. This week it died completely. We can't afford to keep buying TVs every few years and it certainly isn't affordable or even worthwhile to have them repaired. What has happened to our long-lasting, trustworthy electronics industry?

I bought a 32 in Philips LED TV from Wal-Mart on 12/14/10. The TV stopped turning on by 2/2/2012. I have the original receipt, but being out of warranty, I called customer service, and they asked me to unplug and re-plug the TV, which did nothing. The rep explained it was beyond the warranty, and gave me a number for a TV repair shop 45 minutes away, when I know one ten minutes. I paid almost $400, and the TV barely made it a year. I wasn't offered anything, but to have a good day.

I have had the same problems as everyone else. After 2.5 years, my 42" Philips LCD TV has no picture but sound. I also have a 47" Philips, and that one made a loud popping noise and started smoking from the right rear of the TV. It could have started a fire very easily. My son was home at the time, and luckily, he was able to unplug the TV before disaster struck.

I am completely disgusted after reading all the complaints. We, too, bought a Philips 42" model 42TA648BX from Sam's upon moving into our new home. It is just now 3 years old. We got home from work and turned on the TV with only a black picture and sound. I will never buy a Philips product again. I cannot believe that they are not being held responsible for the loss that all of the people have incurred. This was a big purchase for us and we cannot afford to just run out and buy another television.

I purchased an LCD 24-inch set on Jan 2003. The complaint I need to make is about the automatic change of channel. It is written in the TV box as user-friendly but I never thought the meaning of user-friendly would be in this manner. If I change a channel and watch a program for 5 minutes, the TV itself changes its channel. I had a good faith on Philips that's why I purchased the TV set, but now I regret about my action. I called up customer care for more than 5 times but still, no one has turned to fix my TV. Nice way to handle the customers. I'm planning to screw you guys soon in a legal way.

Bad. It is model number 50pfp5332d/37. Both the upper and lower buffer boards went out as well as the main unit. Y-main board lj92-01399a and buffer boards number lj41-04219a and lj41-04218a. If you can send this boards to me at no cost, fine I will install them. Thanks. Thomas **. Call me at ** or **. Thomas ** or Crystal.

I purchased a 42" Magnavox Plasma TV in the summer of 2007. I really had no issues with it until just recently. However, it did go a couple summers without any use since I used it only while away at school. I turned the TV on and it "clicked" and the screen shut down. There was no picture but there was sound. I did this twice then came back on in a few seconds. About 3 weeks ago, I turned the TV on and after about 5 minutes the screen went blank again. It has not returned at all. The sound still works but there’s no picture at all. It sounds very similar to a number of issues I’ve seen on the internet with this brand of TV. From what I've seen, it will cost for a repair I can purchase with a brand new TV!

I also bought a 47" Phillips flat screen from Sam’s about three years ago. Now out of the blue, the screen fades to black but the sound remains. I’m not able to get any help from anybody on what the problem is or how to fix it without spending an absurd amount of money. Why aren't things made like they used to be? For what they cost you would think that they would at least last more than a couple of years.

Bought 42" flat screen TV 2 years ago from Target. Two months ago, just like everyone else, after being on for a couple minutes, the screen fades to black and only the sound remains. It sounds like there is no point in contacting the company. I may go straight to the TV station and reference this website to see what happens. It is ridiculous that a product can have the same universal problem and the company not be held responsible.

Phillips 37PFL5322D purchased in 2008. Just after warranty ended problems started. Loud popping sound, heavy vertical distorted lines, no sound, double images, washed out picture. Cycling power and unplugging fixes the problem, but it may take 30 minutes or more. Then even after being good for several hours, the problems will start all over again. Phillips is of no help. They say call a repairman.

It seems like I'm like most people here. My Magnavox 42" flat screen is 3 years out and I have no picture but I do have sound. I had the power supply fixed about a year ago and everything was fine again until 3 days ago. I turned the TV on and the picture didn't come on and I could smell and see the smoke. With the price to fix the power supply cord and the TV, it cost more than a dollar a day for the TV. I will never buy another Magnavox or Phillips product. I'm just glad that it didn't cost me as much as I could have.

I purchased a 47-inch LCD Phillips from Walmart in 2008 and now, the picture just recently went out (still has sound but no picture). Phillips provided a name of a local TV repairmen (phone disconnected) or the option to purchase a refurbished one from them. Sounds like this is a recurring problem for Phillips and they should issue a recall on the specific products and replace TVs or offer vouchers towards another purchase. I registered my purchase with Phillips when I first purchased and often receive promotional emails from them so I know that they have not issued a recall on this TV but sounds like many others have the same problem.

I bought a 19 inch DVD/TV combo for my son's room. With him being a 2-year old, we chose this unit so it could be wall mounted to keep him from reaching it. The TV is one week out of warranty and Magnavox will not even let me ship it back to them to see what was wrong. I even told them I would pay for the shipping upfront and did not expect a new TV in return.

I bought a 22" LCD Magnavox TV in November 2010. It lasted about 7 to 8 months before the picture became very bright. I contacted Magnavox under warranty and was told I needed my receipt for repair. I asked about the warranty registration card and was told "the warranty card is not for warranty purposes, but in case my TV gets lost or stolen". Of course, I asked why is it called a warranty registration card. I was told "I don't know those cards, don't come to the warranty department so we cannot look one up anyways". I had to find the copy of my receipt because the original had to be sent in with a rebate. It took me a while, but I found the warranty and called back to Magnavox still with a few weeks left in my year warranty.

I have a 50" Philips flat screen purchased on 2008, on table stand. In 12/2009, it started getting real hot then shuts off and starts flashing red light in front. I had it repaired on my own because Philips said the warranty expired. The repairman said bad power board and I paid $928 for repair. Now, the TV is out again in 12/2011. I called a repairman, bad power supply again. I will like to see a class action suit against Philips.

Less than three years ago, my wife and I bought a 47" flat screen TV from Target with an extended warranty for $1200. It was 2.5 months out of warranty and Philips (after six calls) said "too bad." The TV was smoking like crazy and smelt like burning plastic for about two hours on Christmas. We unplugged it immediately and the two hours following was airing out the house. We have called four different numbers in a three-day period and no one will do anything. We and our extended family will never buy Philips again. Paying $1200 in this economy for a flat screen is bad enough. Having Philips not back their product is even worse. We read (after the incident) that there were many others in our same situation. I will not buy Philips again. What a waste.

I purchased 42" Magnavox plasma for $1000 4 years ago. For the last 18 months or so, the TV would occasionally turn off by itself. Several times had black screen but sound. We would turn it off for a while and then it would work fine. Now, only black screen with sound. I unplugged it after reading these reviews. Wow! What a waste of money! I thought it would last longer than 4 years. Sounds like we were lucky compared to a lot of the other stories posted here.

I bought a Magnavox DVD/VCR Recorder on Sept. 26, 2011. After two weeks, it ate a tape we were watching. Since it was still under warranty, I sent it into the company. They gave me a new one which I got on Dec. 21, 2011. I set the machine for a timer-recording and it lost all power. I can't turn it on or off. I want my money back. I have learned my lesson and will no longer buy any Magnavox/Phillips product.

I purchased a Phillips 42" plasma TV (42PF5321D/37) at Sam's in Feb 2007 for $1,400. Fortunately, I purchased an extended new warranty (to Feb 2010) from Sam's for $70 (best money I've ever spent). The TV worked great until Dec. 2008 when a bright blue color developed along one side and in the middle of the screen, and after consulting a local video shop, they diagnosed a bad buffer board. The new warranty (great product) quickly paid for it, but otherwise my cost would have been around $500.

I bought Phillips 47" flat screen from Walmart 3 years ago. Same problem as everyone else is complaining about, black screen with no picture, only sound. And then smoke came out. We also unplugged, thanking God that our house did not catch fire. Since the TV is now out of warranty, I purchased through Square Trade. I am out of luck and it's Christmas time! Hopefully, I can find a deal on a new TV after Christmas during the sales. Agree, I will not purchase another Phillips TV!

Our TV is 2 months old. One morning we went to turn it on and we got nothing. After contacting Magnavox and waiting 2 weeks, a tech came out to find that he needed to order a part. I wait another week and a half and the tech came with the ordered part. He opened the box to find the wrong part. I called customer support at Magnavox and they assured me that they would address this issue and contact me within 48 hours. It has now been 5 days. Terrible service! How long do I have to wait? It has now been almost a month with out our TV and Magnavox has not addressed this issue. I will never buy another Magnavox/Phillips item again.

Bought a model 46PFL3706/F7 as an early Christmas present to myself. Just one week later, I've got sound only and a black screen, no logo, menu, nothing. Thought it smelled a little funny from the start. Now reading the comments here, I'm putting a smoke detector right over this thing for the future.

My 50" would go off and a blinking red light would come on and no picture. Paid $3000 and only 3 years old. After getting the runaround from Phillips, I called our local news station NBC10. They sent a consumer reporter out and did a story on my problem. Got a call from executive from Phillips the next day and sent me a check to pay for my new TV, a Sony.