Philips TV Reviews

I purchased this TV just over a year ago and it quit working, just after the warranty expired. I tried everything and for a few times, if you unplugged it for 15 minutes it would work when plugged back in until you turned it off. I did factory reset and all the recommended fixes I saw online. I then called the Philips customer service and went through all the steps with their tech. This time it never came back up. She said I could take it to a repairman and maybe they could fix it. It would cost more to do that than to buy a new TV. I will buy a TV, but never a Philips again. No Philips anything again.

One star is probably too much for this company. My 75 inch Android Google TV purchased 9/12/2022 is a piece of garbage. Turned it off for bed 4 nights ago and will not power back on. Customer service says "sorry...no extended warranty, no help. You might as well trash it and buy a new one." Pretty unacceptable for a TV that was only used a few hours a month. What can this group of upset consumers do to be treated fairly for the poor treatment and product of this company?

I purchased this television in October 2022. Three days ago, my husband accidentally unplugged the television while it was on. Once we tried to plug it back in it started giving us an error message. It would not turn on or off, only the error message on there all the time. I tried everything that was suggested online on the Philips website to reset the television with no luck.

Horrible TV!! Slow as molasses. My $650 75” Phillips Google TV conveniently stopped working 20 days after my 1 year warranty expired. Phillips was 0 help. Acting like there was absolutely nothing they could do. Completely unacceptable for a $650 TV to randomly stop working a year into use. Phillips brand will never have my business again. Please don’t buy, spend your hundreds of dollars with a more trustworthy brand!

Bought a Phillips seventy inch TV approximately two years ago. Everything was working, perfect and fine, and tv said that it needed an update and to press here to start the update. It would start up date and never finish. And we called the 8 hundred number and never could get any help. They finally told us there is no update for my tv so it is worthless. It worked fine until it said it needed an update. Terrible to throw away a TV that was that expensive after two years. Will never buy one again if they do not rectify this and no one is helping. Had a repair person come out, and he said he needed the software code and when we called, they said there wasn't one because the T V was discontinued. 2 yrs old and discontinued with no software update.

I have bought three 50 inch Philips tv from Walmart. All 3 have been junk. Never lasted more than a year. I have switched to lg brand. Might be a little more expensive but worth the money. Never again will I purchase philips brand tvs.

Had tv 1yr 2 months...now a cloudy spot in top corner...I didn't buy extended warranty.. Figure it would at least last 3 to 5 yrs. They won't do anything to help out to fix this piece of junk.. Never again...

Horrible product. Had Philips products. My whole life entertainment center DVD player's awesome. 65 inch TV. Stupidest smart TV I have ever purchased. Shut on and off. Needs to be rebooted 3 times daily. It's not worth the time or Aggravation. Customer service for this product is just as bad.

I would not recommend buying this brand of TV because, after just 6 months of own it, it is starting to fade drastically in the upper left hand corner. I did not buy the warranty because I trusted them.

Worst TV I ever purchased! Does not turn on unless you unplug it and immediately replug it in the electrical outlet. Not a great experience when the TV is mounted to the wall. It does not turn off when requested by the remote. I thought it was originally a Comcast problem so I replaced the server and box. It wasn’t their problem rather it is the inability of Phillip’s tech support to address this problem. Others I have contacted with Philips TV have the same issue. Would never recommend Philips TV even to my worst enemy! DO NOT PURCHASE A PHILIPS TV!!!!

Worst TV ever. And trying get them to honor the warranty I purchased was a nightmare. Had to send multiple photos only to find out the replacement would be a refurbished TV!!! NO WAY! Horrible experience.

Having a horrible experience with Philips customer service. My TV was purchased online through Sam's Club. They have rejected a replacement or refund of the TV based on the fact that Sam's customer service had to send a duplicate receipt on a PDF template. It validated all information requested. They just simply wanted to get out of upholding the warranty. 14 days later I still have no refund or replacement television, and the only way I was able to even get a sensible response to a solution was to have Sam's Club customer service call on my behalf. I've never dealt with such unprofessionalism for such a well known company, but this experience can't be described as nothing more than pure disgusting with the way I've been treated after paying over $400 for a product. I'll never trust buying another Philips product and most definitely wouldn't recommend them.

Horrible horrible TV. Don't buy it!! And customer support is no better. After having this junk for only 1yr the TV stopped working! And now I have to pay to fix it?! Crazy! Don't buy this brand of TV ever!

Who designed these? They put the HDMI outlets in the BACK of the TV. Meaning you cant mount the TV or else hooking up HDMI cabels is impossible without almost either breaking the TV or your hands. DO NOT BUY THESE TRASHY TVS. That isn't it though, because randomly, the internet will disconnect and all you can do to fix it is reset your TV which is VERY LOUD.

Recent software upgrade caused audio on my satellite to go out. After three calls to tech support no resolution was reached and then I was told the warranty was up three months ago and that I should go to the retailer for further support. Extremely frustrating to deal and very disappointed.

I agree with the last review done. The Android Philips TVs are trash. It takes forever to turn them on. They do go off in the middle sometimes of whatever you're watching and goes right back to the home screen. They get stuck all the time at the Android TV and the line goes under them forever. You have to unplug them to get them started again. I will never again by Phillips television.

The worst Tv on the market doesn't do well with WiFi, cuts off in the middle of watching it, takes 10 minutes to turn. I almost threw the remote at it several times, it should be taken off the market asap.

Purchased a 43 in UHD Phillips tv in December. Yesterday I noticed a pixel was out in the screen. Wouldn’t you know it? I called Phillips customer service and they told me that they’re not sure if that would be covered under a manufactures defect. This issue itself is in the company. Why isn’t this covered. First time Phillips buyer and never again. I’ll stick with TCL. They’ve never left me down.

Never buy this crap. I can’t mirror and you can’t do nothing but YouTube. I’m giving this away. Why you can’t search the web is crazy. LG is way better. First time with with Phillips, never again. I stick to LG.

Absolute garbage as far as warranty and being able to talk to anyone. Seem like I was talking to 2 ** girls that were on a robotic repeat! I only purchased the TV 2 months ago, they told me due to damage on the screen from their unstable legs they put on it.

I bought this tv. After 14 months the screen went black and a line appeared. I called support and they told me, "Sorry your 2 months over the warranty. There's nothing we can do. I will never buy a Philips again.

I have purchased a lot of TVs but 2022 was the worst purchase yet! 1st Philips android as we are Roku usually. More issues than any TV ever! It’s less than 2 years old and no longer functional. DON'T BUY ONE!

There was nothing good about this TV. When I received it as a gift brand new the speaker was broken so I had to listen to awful quality sound until I lost my remote and now can't even turn the TV on because there is no button???? So I guess it's going to the garbage where it belonged in the first place. I will never ever buy this brand again.. It's very obvious that they are money hungry and don't care about their customers.. If they did, they would put a power button on the thing, right??? SO we can download a remote on our phones??

Do not buy tv. Always slow and always redirects me to home menu. Always have to reboot and still does the same after some time. Do not recommend buying this TV. Trash. Not worth buying. Too many problems for me to be watching this TV.

Bought a Philips Android TV 2 years ago. All of a sudden I couldn't get Live TV anymore, nor would any of the apps work. I tried reconnecting the tv, see if it was up to date, and finally did a factory reset. Nothing worked. I called their support, and after 30min, of which they had me do what I already had done and still the same problem. They then told me that it is an internet issue, and I need to call my internet service provider (all my other tvs that are connected to the same internet work just fine). I told them it is not an internet issue and the person on the line got really defensive and told me to call my ISP. I told them that doesn't make sense, it's clearly the tv itself. They then said, "Well the tv is out of warranty and you'll have to take it in to a tv shop, we can't help any further." So I paid over $700 for a tv that only turns on and that's it! Never buy a Philips!!! They wasted my time and money!!! They will certainly not care to waste yours!

I have a 50 inch Philips Roku TV in my daughter’s Room. My daughter is in college far from home and she only comes home every other month for a few days on the weekend. She came home for the holidays and when she tried using the TV it showed with lines on the screen then it went black screen and never worked again. That happened on a Saturday night. I called Philips Customer Service and they told me the TV was out of warranty and basically I was on my own. That was to the exact day of a year of purchase. I WILL NEVER PURCHASE NOR RECOMMEND PHILIPS TV.

The worst TV and customer service I've ever dealt with. TV never worked one day. Got it for Christmas so Walmart wouldn't do anything so I got a hold of Philips customer service and they said nothing they could do either. My TV was trash before it was even open. I will never buy another Philips as long as I live and will never recommend them to anyone. Do not buy Philips. Total trash. Very, very disappointed. I thought you all were a good, trustworthy name. I was wrong. I hate you all at Philips and wish your company the worst. DO NOT BUY PHILIPS ....

Phillips TV is the WORSE TV EVER MADE! DON’T, DO NOT BUY A PHILIPS TV. I bought a Phillips TV from Walmart & had nothing but problems with it. It won’t keep the WiFi signal & has to be unplugged & plugged back in almost every day. I HATE PHILIPS TV! DO NOT BUY A PHILIPS TV! Whatever you do, DO NOT BUY A PHILIPS TV EVER! They should go out of business.

My Tv screen went black. It was every now and then at first. It comes on when it wants. Now it doesn't turn on. Took 3 weeks for somebody to come check it out. Took a month to be approved for a warranty replacement. Now they're saying 5-10 business days until it arrived not giving me the option for a refund.

Tv worked a couple months than went blank. No Sound and No picture. Contacted Philips multiple time for help and followed instructions as to sending photos and receipts but continually receive reply from Philips that they were not satisfactory. They have not offered to send a repair tech nor give a refund. I purchased the tv at WalMart and they are NO HELP. They only accept returns for 30 days. I would not recommend this brand tv due to their customer service. I still hope to hear from Philips with a settlement of this issue.

The TV constantly resets when I’m watching something and makes me completely reboot and sometimes log in since the day I bought it, screen visibility is too dark or tinted to see even all the way up also.

I won a Philips smart TV from work. The WORST TV EVER!! Half the time it won't come on, the other half of the time it just goes off. Most of the time it won't communicate with the remote and slowest TV of all time. It's a good thing I won it because I would have hated knowing I spent money on such a piece of crap!!! DO NOT SPEND MONEY ON THIS TV!!!

Way too much lag time. Even after clearing cache and rebooting. Slowest tv I ever had. All apps are delayed and the tv moves very slow. The remote is slow also. I had a tv that was a different brand and never had these lag time issues.

I bought a Phillips 65 inch Google TV from Walmart. By far the worst purchase I have ever made. No matter what we watch the screen constantly shakes meaning the video. It makes everybody in our household nauseous. The TV is registered with Phillips so I will be contacting them to see what they can do with this. Product is not good. I would not recommend it. Sometimes I feel like I’m about to have a seizure. It’s so bad.

I bought my Philips smart TV at Walmart back in 2019. It worked fine for the first year. After that I had to make sure the TV was the closest device to the modem or it wouldn't work, or it would turn on, then shut off all by itself in the middle of a show! I have also taken great pains to make sure it's the cleanest thing in my home! I have an LG Roku TV that is nearly 10 years old that out performs my philips hands down! Get it together philips!! Lest everyone else makes the switch to a more reliable TV.

WE purchased this tv with Roku in Feb. We then cut cable and started streaming. About 4 weeks ago our Pluto stream will not work properly. Works fine on other tvs. Checked with pluto and roku. They can't find anything wrong, suggested it was the actual tv. Philips is just stupid and thinks other people are too. I had already done all the steps that they wanted me to do and nothing resulted from it. DO NOT PURCHASE A PHILIPS TV, IT WILL NOT WORK WITH STREAMING APPS PROPERLY.

I bought this TV for my 82 year old mother for her bedroom. It lasted 1 yr to the day. The screen is black with white lines rolling side to side and nothing I do works. Believe me I've been on every website trying to fix it myself. I can't afford another TV at this moment and the time frame to take back electronics just passed so we're not happy! Honestly just buy at your own risk. I'm going back to Samsung...

I have a 2013 Philips Smart TV model yes I know it's old but why should be have to buy new TV if it is still working. Overall it's been great considering it's a 10 year old TV. Recently switched from cable TV to WIFI interconnect connection. Netflix is an app option on the TV. Worked on watching Netflix connection for a couple days then it quit working. Narrowed it down to issue with TV and Netflix since other apps are working on the TV and Netflix will stream from my WIFI on the laptop.

Many apps start shows you're not wanting to watch just from clicking on the app. Half of the apps stop working and you have to force stop them and cross your fingers. Just yesterday it wouldn't turn on until I unplugged and replugged it back in. Just all across the board is a bad product.

Bought a Philips Smart Android TV for our vacation home, so it is unplugged when we are away. Came back and plugged it in. Won't power up either using power button on back or using the remote. This is the least watched TV and it just died. Bought from Walmart. Philips Customer Care tried to troubleshoot the issue but to no avail. Then said it was out of warranty and I needed to take to an authorized service center, at my expense. Of course, there is no service center in my area. Now have an 18-month-old totally dead and useless Philips TV. This product is total crap. Don't waste your money or make sure you pay extra for the extended warranty, because you'll need it.

80% of the reviews are 1 star, yet the overall rating is favorable? How can this be?? This TV is garbage!!!

This TV has been HORRIBLE on connectivity from purchase. It never connects to the network and displays Internet connected/No Wi-fi -but the Internet connection is via Wi-Fi. I spend no less than 20- 45 mins each time I try to watch. It is not my primary and in my Office but because I purchased from a National Furniture store, they would replace. STUCK and UnHAPPY. It has been 2+ years but HAD to final submit this review. Customer Support is a joke and the typical Unplug, Reset your router, can we set back to Manufactory settings. They lost contract with YouTube TV for several months in 2022. Just frustrated and disappointed this nice TV with great Picture has a HORRIBLE network card.

For no reason sound would not be present when I turned on. Not muted wasn’t the problem and it will take 30 minutes of your time scrolling through websites with endless ads and lengthy texts to support the ads. The first 3 times I had this problem one solution worked but not the fourth time. This TV is garbaaaage!

I bought the Philips Roku 31" smart TV at Walmart in our town. Only had it maybe three months and sound comes and goes. One day you have sound and next time you turn it on no sound. I would NOT recommend buying a Philips Roku TV. I will never purchase anything from Philips again.

Purchased a 65 inch Philips Roku TV at end of February of 2023. We were doing some remodeling so we didn't set the TV up until a few weeks into March. We basically had 5 days after setting said TV up that issues began to happen. TV would not show a picture. We tried everything until we basically had to do a reset, then TV came on. 2 days later it did the very same thing. Reset TV again and it worked again. 3 days later same thing only this time reset did not work, it was gone. I did purchase an extended warranty on TV so I started a claim with them, to find out it was still under manufacturing warranty. I notified customer service about this and that is where the the headache started. They are very rude, unprofessional, extremely lazy and downright incompetent.

I just bought a 32' in Philips smart tv and I kept having issues with my volume and I researched this and the company is well aware of this but continue to sell this product without any disclosure of the problem. I would never have paid for a TV that the company thinks it's ok to sell a defective product to a consumer. Shame on them. Is this our future? It is ok to sell merchandise in a store that knowingly has issues. That to me is criminal.

Philips TVs are garbage. Only one year old and it recommended an update & afterwards my TV is just stuck in an endless boot loop with Philips logo. Customer service won't help. I just wanted them to possibly send me firmware that I can try to set it up with USB to the last update that worked. Customer service was extremely rude. I will never buy another Philips TV & would not recommend it to anyone. I only chose 1 star because I had to in order to leave a review. I will be leaving bad reviews everywhere possible. Don't waste your $. Now I have a $450 paperweight that does nothing because they recommended I update. Never had a TV that was trash after only a year & company does nothing for you. Totally ridiculous!

I purchased a Philips TV in May 2022 and it has a manufacturer warranty and they are saying that my TV is not covered under that warranty, that there is nothing they can do. This is the worst company with TVs and would recommend no one buying their TVs. They have the worst customer service agents, I feel sorry for anyone who buys a Philips TV.

Purchased this TV today. Get it home, set it all up mounting on the wall and it doesn't even turn on! Call customer service and they say it will be two or three weeks to get it repaired! So I have to dismount from the wall and return to the place I purchased and I get no discount for my time and hassle. So I will definitely be purchasing a different brand TV.

This is the worst TV I have ever bought in my life. The first week we had Wi-Fi issues. I called. We troubleshoot it. It took six weeks for someone to come out and fix it with this Mr. warranty. Now the TV won’t turn on. Call again. We troubleshooting again with the TV that won’t turn on. I’m taking more pictures and sending them in again and I have to wait 5 to 7 days to hear something back so I have a product I’ve paid for 400.00 dollars for and can’t use. I’m pissed.

The TV freezes constantly. It restarts on its own. I have to unplug it several times a day. Gets stuck on apps and TV channel. I have to unplug the TV at least 3 times in a row to get it back to what I'm watched. Just a horrible TV. Trying to get it to play as I type. Worst TV I've purchased.

I bought new Philips TV for Christmas and weird marks on screen. They told me as long as TV turns on it's not covered under warranty. Now I'm stuck with 65 inch bad screen. Don't know what I should do.

I bought my TV in December 2019. I've had nothing but trouble. Screen is either flickering at top or it goes green. You can turn it on and off and unplug it as many times as you like. Still doesn't resolve the issues with the screen.

Had tv since 8/01/2020. Nothing but troubles, from flickering picture to no sound. It has been reset about 20 times. NEVER would I ever purchase a Philips nothing. Complete JUNK. You have to go through this rig-a-roll every single time to fix the junk, is not worth the hassle or the time.

T.V. constantly turns off by itself and turn back on every 20mins or so making it difficult to watch shows, (I knew I should have bought a Samsung)...and it won't even download certain apps such as Spectrum.

I bought a 65" Philips. Get it home, unbox. Dead pixel. First thing I see. They refused to do anything about it. Offered no help. Nothing. Just a tough luck email. I'll never buy their trash again. Just buy anything else.

I owned to Philips smart tv and they are both rubbish. I own a 55" and a 70". The TV channels do not come most the time like there is no single but there is nothing up with the area as I've checked and it Is fine. You have to turn off tv. Reboot then you might get tv single back after a few attempts. You press buttons to no response.. These are the worst tvs I've ever owned. Next time I buy a tv.. it will definitely be LG. I never had a problem with them. I bought the 55" and it was fine for months and I was happy so I purchased a 70" for another room. What mistake that was.

I purchased this TV in December, and began having issues almost immediately. By April the TV would come on with no sound, then eventually the screen was green and pixelated. My wife called Phillips and they said it was our satellite provider. Of course it wasn't. I called them and they said to take pictures of the screen and send it to them. I did that and just today heard back from them that they would not honor their year warranty. They claimed first that the TV must have been hit and therefore damaged.

I have had my Philips smart tv for about 5yrs. It had a few glitches in the first year but not enough to consider returning it. Over time it got worse. All of the problems I saw others complaining about...I felt their pain. The tv doesn't respond to the remote. It randomly goes back to the home screen. There is no volume to go along with picture or no picture to go with volume. It constantly says it can't connect to Wi-Fi while all of the other non philips tvs in the home are connected. I also have to unplug the tv at least daily to reboot. Now it won't even turn on....it's a wrap for my tv at the 5yr mark. I do not recommend this brand for smart tv purchase.

My husband bought our 65 inch Phillips smart tv as a Black Friday purchase Christmas of 2019. It has given us nothing but problems at every turn. It times out and turns off when it wants to. It freezes and doesn’t communicate with the remote. It forgets the wifi. We have to unplug it constantly. DON'T BUY THIS TV, EVER!!

I was given this tv as a gift and have had nothing but trouble. It loses the picture, it loses the sound, sometimes it loses both. Support is slow and prefers to send me to my cable company. At the request of Philips support, I have had my cable box replaced 3 times in the last 9 months. The box is not the problem: it’s the piece of junk tv.

This TV is horrible. I will never buy Phillips products again. I literally have to unplug it once a day for it to reboot. It will lose sound suddenly, lose WiFi, or just crash. It can barely handle apps. I have to try 10-20 times before it decides to play. This has been an issue since the first few days. Wish I would have just taken it back but I didn’t want to take it off the wall. This item is a POS.

Have to unplug and plug back in often. It loses wifi signal. Also apps don’t respond a lot. Three Months old. It’s been a nightmare since I bought it. Remote doesn’t always work. Needs to be rebooted often.

My mother gave me this tv in feb/2021. It has 1 year warranty. 5 days ago it just stopped displaying picture. I have contacted Philips about getting someone to come see about fixing it but they refuse to honor the warranty because I don't have the receipt even though it says this on their web site word for word "If you require service but you lost your proof-of-purchase or the retailer is unknown to Philips (e.g. a seller on an on-line auction channel), the warranty period shall be deemed to have started three months from the date of manufacture indicated on the product or derived from the serial number." My tv even going three months from date of manufacture which is 10/2020 is still under warranty until the end of december 2021. Come to find out these tv's have been failing on almost every one who bought them. A defect known to philips yet they have not recalled the tv's. They once was a top company but now it seems they just rip customers off. Don't ever buy from them. I never will again.

Updated on12/21/2021: About the review I provided couple of days ago about the Philips smart TV I bought last year and keeps shutting off and on every two minutes; I called Philips customer service for help, the lady tried to troubleshoot the problem, asked me to do couple of things that I have been doing for the last two days to no avail, she finally said she can't help fixing it. I said the TV is manufactured in May 2020 and I bought it in July 2020 (she verified that from the TV's model and serial numbers). I told her, "You should replace the unit." She said that the one year warranty is expired and she can't do that! I said I know the one year warranty is over but my question is did she expect the TV to go bad within the year? What kind of product is that? She said, "Sorry sir. I can't help you." So I'm going to go and get another TV, but for sure this time it is not going to be Philips.

I wouldn’t have another Philips TV. It has been the worse TV we’ve ever had. The apps won’t load. It’s slow when streaming. Philips cannot correct the issue. Their customer service is not great either. Much better brands available for far less money.

I bought a Philips 2021 television (70pus7906 model) advertised at around £1,000 and featuring google assistant. The assistant doesn't work with remote control as there's no integrated microphone and there is no additional "smart" remote. It is supposed to work by downloading an app (or apps) onto your IOS device, or android phone. This fact is hidden from the purchaser so beware that you can't interact with google assistant, by voice command, without having an additional device to hand. To exacerbate the problem the app, downloaded on my IOS device, failed to find the Philip TV (2021 model, I repeat) despite numerous searches.

We have had Philips products for a long time, so decided to stay with the brand. Picture is great... but that is about it. Bought 65" for living room and 48" for bedroom and immediately noticed sound was crackling on both brand new TVs. It was only certain voices that buzzed the speakers so we dealt with it for a while. TV constantly has to be re-established with our wifi network. Specifically, have to restart our internet modem/router in order to get TVs to reconnect (when all other devices in our house are still working fine).

I bought this Tv 2/2020 and I have had nothing but problems with it since my purchase. First I bought it and by the second day there was only a black screen. I returned it for a replacement and it hasn’t turned black but my cable won’t stay on, it continuously goes to the app’s screen!!! I am so frustrated with this tv. Next time I will do research first!!! BUYERS BEWARE!!!!

Remote had problems within the first 3 months of use. Simply will not respond. Tried all the suggested tips and tricks. Will buy another remote to see if that helps but will not buy another Philips TV.

My Philips TV is a very good unit. It is easy to configure and modifications to the configurations with the on-screen help menu makes it easy to adapt to many alternate operations like coupling it with a wired connection to my Ipad or doing an air play connection from my computer or tablet. Setup is a breeze and the Philips name is one to be respected.

We have been buying this brand for years. Never again. We bought 5, yes 5 TVs from the same brand last year alone. We have an autistic child who is, clumsy and just not gentle with ANYTHING. We finally figured maybe this time we should get the warranty. We were told the warranty covers pretty much everything! From water damage to storms to being knocked off the stand. Well, that was a lie! The customer service reps are rude and cut you off. I can't find an email address anywhere. Just, never again.

Its price point was on for sure. We have 3 Phillips monitors for security. One 55 inch in the living room and a 40 inch in the bedroom plus DVD player that hardly gets used anymore but when we need one it's there. Oh and the Philips soundbar all work so well together and the picture in the 55 is awesome technicolor. It's like it's right there whatever you look at. But my favorite part is watching or switching what is on my phone to my tv. Love these TVs!

I purchased an Android Philips TV in December of 2020 and it has been absolutely aggravating. I bought it from Walmart, and at first I thought I was just having issues due to being unfamiliar with the product. Now it is July, and I have weekly issues with one thing or another. Either it won't turn on, requiring it to be unplugged and plugged back in (reset?) Or I have to go somewhere in the settings and change something (this usually requires a call to customer service). The audio will come on at odd hours with no picture. And lately it suddenly will not keep its programming, as in I run a channel scan and it sees 50 plus channels, then the next day it will only show me about 25. Customer service blames this on my antenna, but I have never had a television before that just randomly deletes my channels because the signal might be weak at a certain point in time. Just a really challenging television.

I purchased new 400.00 tv and remote was busted. So I called Philips and they said was not covered. Buy a universal really 400.00 tv not 24 hours old. No warranty really. Do not buy from them. I'm returning tv and getting new brand.

Don't buy a 65 inch Philips android tv, it only lasted 6 months. The sound system buzzed so bad we couldn't understand what the people were saying. The warranty wasn't any good. It's been over a month since I contacted the company and got the okay for repairs, they still haven't repaired it or contacted me with when it will be repaired. In my opinion this tv in junk. I will never purchase another one.

Had my Philips TV for about 9 months now, but something's always been wrong with it. It worked well for about a day, but after that Netflix stopped working. The Tv would kick me out of whatever I was watching. And it would lag and scratch up like it was a old DVD or something. It also would shut off out of the blue. The buttons on my remote didn't work well any longer so I couldn't cut my Tv up or down. I couldn't even turn it on. So I downloaded a android Tv remote app to my phone, but that didn't fix anything either. So I called Philips in hopes that they'll help me. But all the lady told me to do was give it a software update. And guess what that did.... Absolutely nothing. I really hate that I spent almost 400 dollars on this tv.

I bought the TV 14 months ago. We set the restricted mode for our kids. We were exiting when we need to with the pin. One day the pin started not to work. It does not say the pin is wrong. If I enter the wrong pin it says the wrong pin. I called customer service and they could not figure it out. They said, "You do not have a factory warranty." I need to pay to get it fixed.

I bought this tv and brought it home. No issues for just over a month. Then, it started glitching. So I called Philips, set up to have this one replaced. They put a $50 hold on my card to assure they got the broken tv back. The new one came, we set it up with no issue. Set the broken on back. They received the broken tv. Within 3 days the replacement tv was doing the same thing. So I called Philips again and the guy was rude and told me I could only get another replacement. I asked for a refund because 2 tvs doing the same thing, I wasn't going for a 3rd. The guy was even more rude when I asked for a refund. But eventually agreed. Then I asked if they were going to send a box for this to returned in. He said, "No it's your problem." I asked what happened if I sent it back and it was damaged in shipping, he said I'd be billed for the damage.

Ok so I purchased my tv at the end of April 2020 and I was sooo happy. Well sit 3 months later my tv first start not connecting to Netflix. Called customer service and she said it’s the tv after about 7 calls. So I finally reached out to Phillips since I didn’t think I would need a receipt. Only after 3 months there nothing they can do. So I spent my hard earn money on something that lasted 3 months. I would never buy this brand again. If you want a tv that freeze, turn off, WIFI disconnect then this is the brand for you.

Bought this TV at Wal-Mart, had it for 1 year now. It constantly restarts itself randomly. My Netflix runs okay, a little slow to start but Hulu and some other apps are completely unusable due to buffering, freezing, etc. I have high speed fiber internet so that is not the issue. This TV is junk. The remote doesn't work half the time or it is so delayed and if you hit too many buttons too fast, like adjusting the volume or scrolling it will freeze and jump around and more than likely restart. Worst TV I have ever bought, seems like several others have had this issue and Philips doesn't care. Buyer beware.

Bought TV in April 2020. It updated June 24th and locked me out. Got stuck in Restricted mode. Called Phillips 12 times till I finally got a tech appointment 3 weeks later. (Had to wait for new board to be sent to install tech.) Install tech came to house, put new board in then ran out of house. Tv now doesn't even power on and most of the board pieces are on my living room floor and the tv stand legs are now broken because the tech screwed the legs into the tv, not the assigned pre-drilled holes, the capacitor that was supposed to be soldered on circuit board was on my floor.

Bought 2 Google Android TVs and even brand new they are junk. The remotes don't work usually, they had to send me a different one after paying $25 on Amazon for the 2nd one. It takes 15 minutes to get a show to play because I have to unplug and plug back in several times a day. The shows and movies skip constantly and to help I even put in a wifi extender in this small house, but to no avail. When the remote wasn't working g at all, I would have to cast something to watch from my phone. I think we should all get our money back, but I can't find my receipts. A tv shouldn't be used like a phone.

At first, I was impressed, I liked all the apps, the color and short cuts the remote has, but after only a few months it started failing. Apps wouldn’t open, it would take 20 minutes to get to something because of how slow it was, and I have to restart my tv almost every day because it fails to open any of the apps. At first, we thought it was the remote but even after we replaced the batteries it still fails to use the voice command and takes way too long to get somewhere on the tv. I have to reconnect to the internet and unplug my tv every day just to watch something for it to work. I DO NOT RECOMMEND.

The Android tv they sell is junk. Overseas tech support. The tv has to be unplugged several times a day and Netflix, Vudu, Youtube, Hulu all have to be reinstalled almost daily to make them work. It’s an absolute worthless tv. HATE IT!!! Picture is good when it works before it freezes.

After 1 episode loses sync with WiFi and need to unplug TV, wait about 10 seconds and replug TV into outlet to resolve. Bought at Walmart but they stopped selling the brand Philips TV for some reason. Don't waste your money.

So I've had this Philips Android tv for a year and it has a mind of its own which is unacceptable. Turn on and off without the remote, up and down on its own. Opens new apps while I'm watching something else like it's been hacked right out the box. Never again will I buy and I'm thinking of petitioning for a mass lawsuit, with all that has bought this scam tv.

Android system works well. Great picture & sound installed. Factory apps all work. Add more thru Playstore. Faultless casting to tv via android phone. Easy. No problems. With remote. 4k content via blueray or internet. Excellent. Only 1 flaw for me is a small backlight bleed in a darkened room. Had tv for 3 months. Very very happy. Ambilight not a gimmick. Great experience.

I bought the Philips smart TV November 2019. It hasnt even been a year and the tv is completely dead. The tv has always had issues from the jump. Constantly turns on and off on its own and always disconnecting from the internet. The remote does not work the buttons do nothing when pushed and when I try to turn the volume up it just staggers going up and down. ABSOLUTELY HATE THIS TV! Will never purchase anything from Philips ever again.

When trying to use apps I get an Error on the screen and the machine then shuts down. This started happening after one year. The Apps (Netflix and Tubi) said I need to get a firmware update. I called Phillips Tech support and they wanted me to take the TV OFF THE WALL to give them the model number. I paid someone to install it and can’t take it down. Anyway I told them it was a 2018 Ultra 4k model and they said if I didn’t dismount it and give them the numbers on the back they couldn’t help me! Someone told me Firmware updates have been an ongoing problem with Philips TVs for the past 10 years, and it is apparent that they do nothing to correct an obvious design flaw. I have had my TV for a year and now I want to buy another because they have been so difficult. Buyer Beware...

This is the WORST TV purchase ever. TV shuts off in the middle of programs, will not connect to apps, remote does not work, turn on & off button does not work. TV gets stuck on and will not turn off!! HORRIBLE WASTE OF MONEY.

This tv shut off. You continuously reset it and you call to talk to someone they want to charge you 5.00. What a rip. Mine is 2 months old but will be returned tomorrow for a different brand. Mine is 65 in. android tv. They are trash.

TV doesn't stream, contacted company jumped through all their hoops and they won't process a service request because one of the pictures was "too blurry." All they had to do was expand or magnify it and they refused.

It turns itself off and back on to reset at least 3 times a day. Constantly disconnecting from the WIFI. Takes about a minute to go to home screen after you push home button. Don't waste your money. Huge piece of junk. Model# 65pfl5604/F7.

This was my first TV and didn't disappoint, I plugged a Chromecast in and can stream most of the apps I use through it so no need for a Smart TV. 9 + years later it still gives a better HD picture and sound than most mid range TV's. The remote broke at 8 years but a purchased a replacement from eBay for not a lot of money and normal service was resumed. I bought my Mum a Philips TV due to the good quality of mine, hopefully it will last as long.

Our Philips TV died and it was in the one year warranty period. After many frustrating calls to find out what I needed to do concerning the warranty, I still have to wait between 4 to 5 days to get a response. We emailed all the needed photos and information they requested within minutes of there request. I called for an update and no one works on weekends. I do not recommend their products.

I purchased the tv in November 2019 from Walmart and the first month I had issues. Remote works sometimes, when I turned the tv off a dim light would stay on. A waste and no refund. DO NOT BUY Philips.

Bought TV in December. It has not worked with Netflix. It said it had Amazon Prime & it doesn't. 1 of the worst TVs ever. Called help center but they can't do anything about it. So disappointed with this....

I have 2 Phillips smart TV's. One purchased as a birthday gift from my boyfriend May of 2018 which started glitching maybe 6 months after purchased and completely stop working 3 months ago outside of manufacturing warranty so total loss on that and one purchased for Christmas for my daughter that defective literally 2 months later. I turned in all documents just to call in for update for approval of replacement. Waiting for an email for 3 to 5 days that can be emailed in 5 seconds. Talk to multiple agents and still no email to get my replacement item for the defective tv item.

I bought 2 at the same time. Bad mistake. They shut off randomly, they lock up often. Netflix doesn't work most of the time. Have to unplug at least once a day to reset. Don't waste your money. Can't get them fixed and can't return.

I bought my TV in December of 2019.The tv lags horribly. If I turn up the volume too fast it quits to home screen. It force crashes often for no reason. I cannot use any of the smart tv functions without issues. If I run Netflix, Hulu, or other streaming apps from my laptop using tv as monitor I have no problems but as soon as I rely on the TV'S internal processor I have problems. Customer service is nonexistent. I have called many times without ever speaking to another human being. Total waste of money. Also the speakers suck. I use sound bar anyway but still. Everything about this TV is crap. I'm sure if I bought the cheapest comparable tv I would have gotten the same if not better quality all around. In summary, the money I spent on this TV would have been of more value to me if I had burnt it to heat my home. Scratch that...if I burnt it for the sheer entertainment of looking at fire.

I bought my Philips tv 2 weeks ago and a brand new HDMI cable. It worked perfectly for over 2 weeks then stopped. When I contacted the company they just said it wasn't MHL compatible so they couldn't help me. Even though it worked flawlessly before. I asked if they had a tv that was MHL compatible they said no. So if you expect to use your phone or other device for streaming don't buy Philips.

I bought a new 75in 4k tv from Aaron's. Worked great for 5 months then out of nowhere no pic no sound. I discovered that if I unplug the HDMI and plug it back in it worked so called cable company. They said it was the box. I changed it out. Still same issue. Called them again. They said hdmi cable. Bought a new one. Still nothing. Called back. They sent a tech. He ran all new lines to the main connection outside. Still nothing. Called aaron's. They gave me the run around about warranting it. Called Philips. They never heard of a tv doing that. Said they can't help cause it's over a year old but I bought it new from aaron's so they had it sitting around I guess. So finally I got them to agree to another tv we will see what happens.

They sell defective TVs! I bought my tv 3 months ago and the picture went. The TV is unfixable!! The customer service is horrible and has been giving me the run around for the last 3 weeks!!! Absolutely ridiculous!!!!

Bought 32" Philips Roku. Problem with audio from the start that is to say there is no audio half the time. Multiple service calls to customer service which is only available 8a to 8p CST, Monday through Friday. Service located outside the states. Cable company came out but after switching boxes twice determined it was the tv and not cable box. Very poor customer service. Taking this back after 6 frustrating days. Total time on phone with Philips = 5 hours. Cable guy spent 2. Never buying Philips again.

I bought the Phillips 55in4K smart tv (no HDR sadly). Great tv all around in quality for the price. But the lack of proper instructions hurt the product. They don’t clearly tell you that In order to use 4K on the HDMI ports you must go to tv settings > installation > preferences > HDMI mode and switch each HDMI port to normal and not legacy. Xbox one s/x user and PS4 pro users usually buy for that in particular. And without this info you’d be under the impression that it’s not 4K compatible. I hope this helps the customers that are frustrated by this issue.

I bought a UHD 4k tv and it does not support 4k. I would have not bought the tv if I have known that. False ad, I am disappointed that I can't see how 4k is. Every time I tried to setup it says my tv is not 4k/hdr compatible when it says 4k uhd at the bottom left corner of my tv.

I purchased this TV 2 weeks ago new. Upon watching movies we cannot get a full screen. I go to format and it is grayed out or not an option, only wide screen. No zoom or full screen option. I contacted Phillips where I was informed picture format does not work on apps. You must have a cable box. It is the app, I informed him on my Element I have options on the same movie, just not this tv. Nothing they can do, so I watch a small screen on a 65" TV. Do not recommend this TV and Phillips customer service is terrible.

This is the worst brand of TV I have ever bought. Not only did it stop receiving my wireless satellite a few weeks after I bought it, but the Roku customer service is the worse I have ever encountered. That's saying a lot. They don't know the product and they charge you double for the apps if you don't go through Roku to sign up. Unhelpful all the way around. DO NOT BUY THIS BRAND OF TV.

Our kids bought a Phillips Smart TV less than 2 years ago for us on Christmas. About 6 months ago it started having issues by not staying on. It turns on for a few seconds then shuts off. A new TV less than 2 years should not stop working. I called Phillips and there’s nothing they can do since the 1 year warranty is up. They offered to give me a local TV repair shop number at our own expense. Not an option Phillips, y’all should stand behind your product. We will never purchase a Phillips product ever.

My Philips TV is 16 years old in two weeks. I have never had any problem at all with it. I am surprised that it has lasted this long. I have never turned off my TV. I suppose you could add another 16 years to the age. It is on twice as much as anyone's TV. Is that would make it 32 years old. This beautiful TV. Has probably save me quite a few dollars over the years by not breaking on me. The model is the same as all TV models of this year. Thank you so much Philips.

My purchase was at Walmart, I asked the electronics associate if the newer TVs came w/headphone jack. He said, "Yes most of them do!" Well, the Philips TV didn't have the headphone jack, only had optical digital audio output. I live full-time in a 21' RV, the TV is located near the front door, w/the volume up to 100% I still couldn't hear it. I use the headphone jack w/3.5mm audio cable to connect TV audio from TV to my stereo radio. I found a converter on Amazon, it converts optical digital audio (optic fiber) to analog - it came w/cables etc. Now I can hear my TV back at the bench type seat and table 11' away from TV.

Well, I had my tv for I’d say going on five years. Never had any trouble with my tv. I got a Chromecast hook on it and a smart box and never had trouble using my Philips TV.

Great price, picture, features on a smart tv with 4k, but the box showed Amazon Prime and it didn't come with it. Netflix and many other apps available, but not Amazon Prime. Not a problem because I had a Firestick 4k, but still.

My wife is nocturnal, sometimes our TV runs for days without being turned off. Had the TV 9 years with no problems. Great picture quality. Gave it to son when he moved out, (10 years ago). Still working fine.

I have purchased a few Philips TVs and I've had no issues with them. Great value and lasted. I love the picture and the color. This brand is built very sturdy. I would purchase this brand again. I had my first tv for 10 years before replacing it and it was only because I cracked the screen not because it did not work or I had any issues with it.

AVOID PHILIPS. ANY DEVICE!!! First TV Philips Ambilight purchased in 2005 works great till today, 2nd one SMART TV purchased in 2010 works great till today. Then Chinese bought Philips and since then only name left and my problem started. Purchased Lumea in 2009 for my wife for 600 GBP, shaver Series 9000 I paid 360 GBP and vacuum beard trimmer I paid 149,99 GBP, and another Philips TV ambilight Android I paid 2200GBP and brought to the UK from Austria. Lumea stopped working after 3 months-battery was dead, shaver after 2 years-battery was dead, and beard trimmer lasted 1 year and 1 month-battery was dead.

I bought an 58 inch flatscreen Philips TV in 2014 and by the year 2016 the TV no longer worked. I didn’t start using it really until 2016. I had a repair person come and look at the TV. They told me that The Tv could not be repaired. It had no sound and no picture. He said that Phillips did not want me to fix the TV. They wanted me to buy another TV. He said that Philips does not make replacement parts for their TVs. The tv cost over $800. Now this is a complete waste of money for me who buys a tv and it only last 2 years. I will never ever buy another Philips TV. If this is how you make your products I will not be a returning customer.

I purchased a Philips 42 inch tv from Walmart in the summer of 2008. I know it is 11 years old, but was working fine until this morning when smoke came billowing out. Immediately unplugged and it stopped. Very dangerous and feel it could have caused a home fire. Just put it in the garage and don’t see any damage to exterior so obviously an internal electrical fire.

Through no fault of my own, the screen broke on my TV. When the tv is off, you can't see anything on the screen. However, when you turn the TV on, there is clearly something wrong. When I reached out to the company they told me it's my fault and I will have to repair it at my expense. The screen broke internally and somehow it's my fault and not covered in the warranty. I have had this TV for less than a year and up until today I have loved my tv. Now I can't even watch without having a distortion.

I have registered complaint of my TV which has 5 years warranty. They told me that panel and backlight is not available so you will get refund. Service centre executives are saying, "We are not getting any response from Philips,: and then I started sending mails directly on Philips' complaint mail ID. They are just asking documents, models and passing time on these silly questions. When I sent everything they stopped responding. The WORST BRAND, WORST SERVICE. All management is of same kind. They don't want to give service actually. Third class company for service and products both. Never Go For Philips in future and suggesting same to you also. Lifetime mistake that purchased Philips product. I don't want to even rate for my experience. Minus rating option should be there.

Worst Department, Worst Toll Free... Never Go For Philips in future and suggesting same to you also. Never go for this dump products. All management is of same kind. They don't want to give service actually. On mail ID also no one respond, SMS service is also very worst. Third class company for service and products both. Lifetime mistake that purchased Philips product.

I purchased this TV last summer around August, and had issues within the first week that I thought would work themselves out. When I first brought it out, it took a long time to upload for the WiFi, which I assumed was normal because I have 6 kids on my Wifi. 45 minutes later, it finally loaded and updated all the items for use. I automatically input my Vudu and Netflix accounts. The Netflix froze once and I had to unplug and plug the TV back in. Again, I shrugged it off as just slow Wifi. I had my kids all log off their devices, and had no issues. Streaming and updates were great. Until a week later.

So we bought this TV maybe a few days before Christmas. I should have known that it would suck when it immediately stopped working correctly the same week. Also all the apps they offer for some reason aren't available in this country or at least that is what a representative told me when I called. I'm talking basic apps like HBO, Starz, Facebook. It would randomly turn off or stop Youtube and Netflix videos then give a no signal message. Later anytime I wanted to use the smart component of this smart TV I would have to go through the process of connecting the network all over again every time.

This is my second Philips television with Ambilight and I never want one without. Especially during movies and sports it is a very immersive experience. The previous television lasted for 7 years and was still going strong, but in need of replacement because it wasn't as 'smart'. The operating system works effortlessly and plenty of apps available. Recommendation.

Smart TV is really nice for viewing different programs, such as Netflix and Hulu. The display is incredibly sharp. It is easy to operate, ie, remote control. I have had it a little over a year and still no issues or problems.

2 weeks ago we switched on our TV and it started an automatic system software update installation. It got to the end of the progress bar and that was it - nothing (even left overnight). TV and remote control have been useless since - you now need to unplug power lead and when you power back on it does the same thing. Remote and USB connectivity no longer active. I have spent hours over past 2 weeks in contact with Philips support/product specialists, who initially pointed me to invalid website system files and then invalid support links whilst customer assistance acknowledged they were aware of issue.

I bought an expensive Ultraslim Philips TV 49" and after 4 years it malfunction, does not power up and red diode light is blinking. According to Philips it need repairs but they do not offer any repair because warranty has expired. A 900USD TV that stops working after just 4 years, that is very disappointing. I will never buy a Philips TV again.

This TV is trash. After a month of having it, brand new mind you, it began to make this annoying and consistent high pitched electrical hum that only got louder as you turned the volume up. You would have thought the sounds from the show or movie you were watching would drown it out. It didn't. Later on the unit started lagging and freezing. There are issues with it not coming on via the power buttons on the remote and the unit itself. This was all within 4 months of having it. Right now, over a year later, the unit completely freezes when I try connecting it to WI-FI. It's unresponsive to the remote, batteries changed and all, and also unresponsive to the button inputs on the unit itself. To get it to turn off, it has to be unplugged. Just ridiculous.

Decent picture for LCD. Stop-gap to replace dead plasma. Nowhere near the picture quality, but also not near the price. It works for now. I will likely buy a larger, 4k model from TCL in the longer term.

We just purchased a 55in 4k 5000 series TV from Wal-Mart less than a month ago to replace our Hisense TV that was damaged in a move. We were up in the air on which brand to buy and were under the misconception all Smart TV's could stream wireless with a Wi-Fi connection. We were WRONG. We do not use cable TV, only Wi-Fi. We have never had a problem doing this before with our Hisense TV. (It even worked with a 3/4 of the screen cracked.) We have a Netflix subscription and use YouTube. We have never had a problem watching entire movies or even seasons of TV series in a single sitting. No buffering, no lost connection. Not so with this Philips TV. You might be able to watch 3 minutes MAX of a movie or even a Youtube video before it starts buffering. If you're lucky you might be able to connect again before you lose interest completely, but not usually.

If Phillips is the last company on earth where you can buy a tv from, forget about watching tv. A friend bought one of their smart televisions for a Xmas gift for me. Less than a month later it died. Power would come on but no audio or video. Their “support” finally relented and said they would send a replacement. 2 weeks later the replacement arrived. The broken unit was packaged and ready to be shipped back to them. The new unit was set up and working for all of 30 minutes and then that one died. Same problem as the first one. Their “support” said to return one of the broken units and they would send yet another. So I have to lug this huge box to a FedEx and when they get it they’ll send another. I am expected to wait again!!! Send me a working unit NOW!!!

My TV motherboard is damaged. Had bought it just one and a half year back by paying 40k. And now I am behind them following up with customer care from past two weeks. Call is not at all getting connected and no any mail response... Shameful product and shameful service. It is better to shut down this company if they have to provide this kind of shameful service. It's is just waste even if they provide warranty on the product. Please don't buy any product from this company. Because you won't get any kind of service if anything is damaged.

Too many problems to list. Do not buy Philips... No web browser. No Facebook. No Google Play. No email. Can't add apps, locks up, slow, bad, no support, apps don't work. Just don't buy Philips HDTV. I hate my Philips TV.

I purchased my 55 inch Philips tv from Walmart Black Friday deal. In less than 2 years this tv went out. Called Philips. Very poor customer service!!! They refuse to stand by their product!!! They will stick with that 1 year factory warranty though!!! I wish they would stop making anything. $400.00 gone!!! I only gave it 1star so I could write this review!!! Don't purchase any products from this company. Nothing!!!Do not purchase a lemon tv like I DID!!! Don't give Philips your money, they have already taken enough from consumers!!!

I received the TV as a birthday gift in July 2017. We put it in our bedroom for late evening viewing, so it was only used a couple of hours each day. Last night we turned on the TV and heard a "pop". The unit was plugged into a surge protector, and we tried a number of things - plugging directly into the outlet, using the manual on-off, etc., to no avail. We chatted with Philips customer service who determined it was a hardware issue (which we pretty much knew already), and told us we were past the 12 month warranty, and because we didn't buy an extended warranty, the only thing they could do was give us a contact to a local (30 miles away). Very frustrating that a consumer electronics product from a reputable company would die in 18 months.

I have had many problems using this Phillips 4K Ultra H 4D. I have only been able to access Netflix once; most of the time it won't load, the icon just spins and stops loading between 25 to 93 percent. This is an app that comes with the tv, and I paid to subscribe to Netflix. I contacted my internet carrier to see if there was a problem there, but there was not. Currently, I am unable to watch tv shows, although I am able to on other devices. I can hear the sound, but no picture, and it continues to say, "Please wait." This tv has been nothing but trouble since I have bought it from Target. I am going to try to return it if it has not been three months since purchase. DO NOT BUY THIS BRAND.

I bought this TV at Walmart. Graphics don't look 4K. The box says stream over 100 apps and you can only use the ones they have installed which is like 10 apps. Only 2 I use which is Netflix and Pandora. Every time the TV switches to Netflix on its own. It's so annoying. I really regret getting this. Please don't buy. I can see this company falling downhill in the future. Your better off buying another brand TV and a Roku stick to get all your streaming. THIS T.V. SUCKS!!!

I got a Philips TV and a Sony Blu-ray In 2014. On the TV the apps no longer work. When I went to their support they said apps expire... Funny. All the apps still work on the Sony Blu-ray player. I will buy no more products from Philips.

I have several Philips TVs that I purchased all around the same time and all of them blew the power supply within a month after the factory warranty expired, except one, which Philips Smart TV platform stopped working BEFORE the unit was a week old! Walmart refused to take it back claiming I didn't purchase a Walmart warranty so I'm out of luck, and Philips claims they stopped supporting their Cloud TV aka net TV platform and they will not provide any repairs or replacement or credit towards one that actually does what they advertised that it's supposed to do. The unit has multiple apps installed but none of them work. So, if you're in the market for a new smart TV, I strongly suggest you spend an extra hundred bucks and get one from a manufacturer that stands behind their products and don't get ripped off with Philips TV "trash."

We bought the TV about 2 1/2 months ago and the sound quality had gotten worse over the last month or so... I have tried adjusting the sound options to see if any make a difference with no luck. I honestly wanted to return this TV the first weekend I bought it due to the fact that the box falsely advertised that the TV had Sling, Hulu and many other apps that it does not have. The issue is that we live 2 1/2 hours from the Target that we bought the TV and I was not able to make it back in time. Just disappointed in Phillips especially since I tried writing a review the day I bought it and it was continually rejected by Phillips...

Bought the 55inch HD Smart TV on Black Friday 2016 from Walmart. Thought it was a great deal! Ha, was I wrong. About 9 months later the screen suddenly goes black. This continues and my husband thinks it's Russia spying on us. I know better because I read the reviews and discovered that this TV is junk. The screen going black continues until late September 2018 when the picture starts getting staticy. No amount of clunking it will fix it, we finally opted to buy a much better Sony TV instead and junk the Philips.

I bought a Phillips 4k 55inch tv 10 months ago and now it don't work. It started having lines going down the screen and then the whole picture went out. Long story short called Phillips, I still had a warranty but the repairman said the tv is not fixable and Phillips would not cover it. Called Phillips they said the warranty only covers certain parts but they didn't tell me that until after they found out the tv was not fixable. Don't buy a Phillips tv. I mean people had told me that beforehand but I found out the hard way. No tv and out $450 dollars.

I bought a Philips TV not because I needed a new TV, but because I liked the look and features since I'm simple with my TV needs in the bedroom. I haven't even had it up for a couple months and the feet somehow came out from under them, and the whole thing came crashing down. Now- I had an off brand that's feet were screwed in, but this was a larger TV, smaller feet and obviously just clicked in... Good thing I hadn't even had a chance to get rid of my other TV, since I now just put $500 down the drain plus the warranty I was so concerned about. Too bad there's no coverage for a faulty TV... DON'T WASTE YOUR $, OR ALLOW YOUR FAMILY OR FRIENDS TO EITHER... SHAME ON PHILIPS.

Contacted company because after 4 months my television stopped working. I had to allow them to place a $50.00 hold on my bank account in order to receive a replacement television. 10 days later I received a damaged refurbished television from company. I had to set up a return pickup with delivery company. 29 days and 2 television later I'm still without a television or refund. Refund could take the minimum of 4 weeks. Company response to my complaint "The customer will need to follow our refund process, however, which means they will need to send their original television and the damaged replacement to our warehouse. We will be able to offer the customer pre-paid shipping labels that will cover the cost of the shipment. If the customer needs a box, they can get one for free from any large box store such as Wal-Mart or Best Buy, the customer just needs to ask for one."

Honestly I am extremely disgusted with Philips and Walmart. I bought a Philips TV 5000 at Walmart on July 13 and it stopped working on July 15. I called Walmart and they told me that despite having a guarantee I had to return it in the box. I never thought that a Philips would break so fast and I had thrown the box. Walmart told me to call Philips because they could not accept it. I Call Philips and they told me he would give me a refurbishing TV. I think it's wrong to give a refurbishing when I buy a NEW one a few days before.

We bought a Phillips 4k TV 2 months ago. At first we couldn’t get the TV to turn on, then when we did get it turned on the TV screen was unwatchable. When I called Phillips they had me email pictures and my receipt. Then they informed me my warranty was invalid because the inside screen was cracked. I asked them how this could happen and they couldn't tell me how it happened it was just my fault.

I have Philips LED TV 40" Inch. It have 3 years warranty. Within 8 month I got a display problem, so Philips people have changed the TV and given low cost tv. In that tv also got display problem. I called service center. They came & charged 800RS. I went to service center to hand over my tv. After 2 days they called me. There is no warranty. Then what's the meaning for warranty. I send the mail to Philips customer care about the complaint. 5 days gone. No one respond my mail. Even there is no warranty why charged 800RS from me. It's time waste. Dear customer please think when you want to buy Philips tv. It's worst service I never seen.

We bought this tv two years ago and it has provided us with everything an ultra HD offers and it has functioned well with all our other electronics. It has provided us excellent service over the last two years.

43" HD SMART TV - 2nd Philips TV that broke on me within one year. They require photos of front/back of TV & receipt and photo of back with clear pic of serial #. This is IMPOSSIBLE due to print being so small. Philips REFUSES to do anything to help me unless they get that photo. I've taken over 300 pics and even used magnifying glass but by the time it uploads... it's blurry. So basically impossible to take pic/upload and email clear photo of serial # from back of TV. I've tried explaining this to Philips but they do not care and will not do anything at all to try to help. I will never ever purchase any product from this company.

So my grandma bought a Philips TV almost a month ago and it broke down after only 17 days. Going back to the retailer, we asked for a replacement, since if they just repair it, it has a high chance to break down again. The person in the shop couldn't make a decision so he called his provincial manager (or whoever is at a higher position than him) and we waited in the mall for a few hours until he said that we should come back on the next weekday (since we came on a Saturday).

It's a good TV, good picture but sound is not good at all. You have to turn it up all about 70-75 to hear the TV and then when the commercials come on you have to turn it down again. This stand that it stands on like two legs they come off when you pick it up.

Purchased this tv (Phillips Smart TV 55" - purchased from WalMart) just before Christmas while it was on sale. WORST MISTAKE EVER! The television effectively turns off when trying to adjust the sound up or down. This happens repeatedly. In order to return the tv to working order, you have to unplug it first. Using the remote to turn it back on without unplugging it first just gives you a blank, black screen. This irritating television is a 55" nightmare that's not worth a dime.

I am very upset with his company. I purchased this Tv today. Unboxing the TV went very well, the TV was really nice, but during set up I get halfway through, and the TV shuts off and comes back on. So I proceed to try the installation process again 3 more times, and it does the same thing except the last time trying to install it it shut off and came back on and completely went to a black screen. So I called to see if they can help troubleshoot this TV. They try to hard reset it and the same thing happens.

I have had excellent experience, with this brand, in the past, and was always satisfied. I reviewed and viewed a number of different brands, before making my purchase but there is nothing like comparison, side by side. This brand meets or far exceeds many other brands. For the money, it also far exceeds other name brands. Cost-wise, always a good value.

I bought my Philips Smart TV October 1, 2017 and on May 1, 2018 my television shut off and would not turn back on. I contacted the company and now seem to get the runaround. I sent in documents including my television receipt. I am now being asked to send the same pictures. I would not recommend buying any televisions from Philips. Buyers beware when you call you are speaking to someone with a strong accent.

Very easy to set up, it even gives you voice commands on what to do. You also have the choice to shut the voice off. I'm very pleased with this TV.

Bought at Target. Price 299.00. Size 36"". Fit the space perfectly. I am a single woman and installed tv myself. Light enough for me to carry. Instructions clear. I was a little apprehensive about hook up but was simple. I've had for 10 years and picture still sharp.

Purchased a Philips 50" 4000 Smart tv, keeps turning on when turned off, or tv just kept turning off & on. Will be 4th tv, they want me to put 50.00 until tv returned. Purchased at Walmart May 2017, someone put wrong price on tv purchased, they while be being put correct price, $378. + tax to replace a tv like it cost at least that or more. They want to refund what I paid for it, not the replacement price of same tv. I want $378.00 + tax, would not let me talk to supervisor.

The TV first says it's 401k smart TV. It's not any better than a regular 1080p TV from ten years ago. There is no HuLu so your kids can't watch their cartoons. Your wife can't watch Bachelorette and Chicago Fire and PD. I'm not happy with this TV. Don't buy this piece of junk. It will lock up, freeze, and you'll have to get it fixed.

After we turned on our Philips TV 47''LCD it worked fine for a moment. Then we heard a crackling sound and we noticed a bad smell and saw dark smoke coming out of the right top of the TV. Very scary. Did our consumers report similar problems?

Sam's Club Temple, TX - In December 2009, I received my newly purchased television, a 47” Philips television model number 47PFL7403D/F7 serial number YA1A0839011710. In December of 2010, I purchased a motorhome which then allowed me to be gone for 6 months out of every year. I say this because with the minimal usage that occurred during the period of ownership of your product, it failed in October of 2017. In other words, it failed with an equivalent usage of about 4 ½ years. This is not a reasonable length of time for a product to function given the cost of it.

It is very good brand, with big screen size, nice design/appearance, perfect value for this price, high and ultra resolution, incredible picture quality, 3 language (English, French, Spanish), smart and easy menu, set up, many options, settings, also as computer monitor works great. Working 5 days at least 6 hours with electronic devices, it is comfortable for my tired eyes. Love this TV! I totally recommend it!!!

I purchased this 43" Philips tv on October 22 /2017 from Walmart online. On February 19/2017 the tv malfunctioned bad, too numerous to go into detail. I called the Philips number and got an agreement that the tv was faulty and still under warranty. Their policy is to send pictures of tv, receipt, model and serial number. I did that twice but they want more. It appeared to me that this is the start of a ping pong game... I had no more.

I purchased a Philips TV in October 2017. In Jan 2018 I receive an error message when attempting to view Netflix. I contacted Netflix. They assured me it was my tv. I contacted Philips. They are aware of the issue but however they aren't in a real position to correct the issue right away. 4-6wks to be exact. They claim their engineer team and management can't come up with the software to keep up with the software of Netflix. When stated I want my money back I was put on hold for 15-20 mins only to be told it'll be 4wks before I get my money back. Horrible brand. I won't ever buy a Philips again.

I can never connect to my internet. I literally turn on my Xbox next to it and use the same app, Netflix and it loads instantaneously but on the tv 4 out of 7 days I am getting an error code... Wtf. I thought Phillips was a good brand too but... not TCL or whatever. Ugh. Every device in the house has no problem. This tv is stuttering constantly.

I purchased this Phillips 5000 series 55 in smart tv from Wal-Mart for my fiance as an early Christmas present and we are extremely dissatisfied. Have had the TV for 2 and a half weeks and it's shut off on its own about 10 times. The screen will also go black and we have had to unplug the unit, then set it up all over again! Several times the Netflix app doesn't work and I reset it and have to re-enter the login information again. Also the box claims to have 100+ apps on the TV but there's maybe about 40 and there is no way to add or download more! Which is misleading! We will be returning the TV and going with something else! The price looks nice but the product definitely isn't! And they intentionally misled the customers with saying the TV has more apps than it actually has.

I recently purchased this 65 inch Phillips 4K Smart TV and it does everything I had expected and I am so happy with it I am going to purchase another one just like it for another room in my house. Worth every dollar I spent on it and I highly recommend it!

Please do not invest in this garbage. After three days the Philips ultra 55 TV shut itself. Will not connect to WiFi. Picture quality has gone to crap, TV freezes and must be unplugged to work again. Customer support is nonexistent. Outsourced to India which obviously did not have training in speaking English or the product they are supposed to be supporting. Remote controller has stopped working. Apps are not downloadable when the spotty WiFi has a moment of clarity and does work. Software will not update keeps saying already updated.

I recently purchased a Philips 55 inch television 55PFL5402/F7 from Walmart. The price was great $398. I've had this TV for 2 weeks now. When you turn it off and go to turn it back on, you have to unplug it from the outlet - and plug it back in, and give it a chance to reset to come on. It is a continual labor of love to watch this TV. I purchased a 3-year warranty for $36. But I decide to call customer service at the number in the brochure. The first person I spoke to I could not understand. The second person I spoke to claimed it was a DirecTV problem and would not let me speak to a manager.

Bought the Philips 55 inch 4K TV a few days ago brand new for about 400 dollars. Out of the box there is a software bug where when the TV is powered off in standby for a while and you come back and push the power on the remote, the TV starts to turn on showing by the indication of the status LED, begins the boot process, and crashes at a black screen. On occasion the TV has to be unplugged to get it working again. Tried updating to the newest software version but is says that the software on the TV is newer than what Phillips has available. Is this also a bug?

Bought a K 55 in. TV on Black Friday of 2016. Picture went out on it in July... You would think being a Philips brand TV it would last longer than eight and a half nine months. Very dissatisfied with this product and will not ever buy another Philips brand again. You tried to make a complaint with our customer service. Now you get his foreigners that can't speak English so it's like to take their business and their associates that can't speak English to another country because I won't buy nothing else from them.

I bought a Phillips 55 inch 4k tv on Nov 24 2016 at WalMart. A few weeks ago it stopped working. I contacted Phillips. They gave me a number to call a service tech in my area. Long story short had to call back 3 more times and none of the service techs in our area deal with them. So I call a 5th time and am told they will contact their upper management and someone will email or contact me. I wait. They contact me yesterday and tell me they will ship me a new tv. However I must give them a credit card and they will place a 50 dollar hold on my card or I can ship my old broken tv and once they get it they will send me a new. However it will take 15 to 20 business days. I proceeded to tell them those options are not acceptable. Then they told me I can get a refund. However I will still have to return old tv first and I must wait 4 to 6 weeks for my refund.

Horrible quality TV! 4K and network color has stopped working after only 6 months! Faces are greenish gold; reds are dulled and overall greenish tint on it now. Have tried to reset tints; color saturation, etc... Something has burned out or stopped working correctly... Have run into other customers in store had same problem within 6 months with same TV! DO NOT BUY! Cheap hardware installed... NOW since yesterday Wi-Fi has stopped working so cannot connect to internet anymore either! Piece of garbage! Have read many more reviews on here about same TV with same problems... Some good though. You just got lucky!

Black Friday LOL. Jokes on me. My girlfriend thought she was getting a good deal. This TV in no way compares to my 55" Samsung LED Smart HDTV. Philips is terrible. It's like the worst model you can think of. You can't download Hulu HBO NOW. She's stuck with only Netflix. The sound is horrendous. The picture isn't clear like Samsung. Customer service is a mess. "Well sir, there's nothing we can do for you." Just look at these APPS. LOL. I can't believe Philips put this product on the market. I'm just going to cut my losses and get her a better TV. I would highly suggest spending the extra money to get either a Samsung or LG. YOU WILL NOT BE HAPPY BUYING A PHILIPS 4K HDTV. Choose another company.

So now I have to compress 1.5 yrs of agony with my 55PUT6400/12 TV in a few sentences... First Philips TVs are not really Philips but TP Vision TVs who paid Philips to use its brand. So China TVs. Software updates for those TVs are made in India by people that really don't know what they are doing. All firmware updates have produced new bugs in the TV when they tried to repair the old bugs. Example one update made an audio delay so the TV was unusable. Philips needed 3 updates over half a year to repair it. Another update made bluetooth remotes not working anymore. Another update introduced off center picture. Another update made the TV shut itself down in standby after couple of hours and one needed to pull the power cord to get it starting again. Also one update made the TV turn itself on at 4 am.

I purchased the 55' 4K tv from Walmart on Black Friday the year of 2016. This tv is absolutely garbage! The screen lost all color within 5 months of use. Do not purchase. Not to mention the crap customer service that cares nothing about their customers. It's been over a month of repeatably calling CS and still no response. They tried offering a repair after the fact that I took my money to Samsung and bought a new beautiful 4K tv. I've requested for a full refund and Phillips is not willing to do so.

Purchased the Philips 4K tv from Walmart. Lines across the screen started appearing. I did not purchase the Walmart warranty, so I have been having to deal with the Philips manufacturer directly. Big pain! Had to call several times, had to send pictures of screen on and off, they determined it had a bad panel. Finally got them to send me a box to ship it to them in. Only gave me 10 days to get it shipped to them (which was difficult, I am a older lady, I had to get someone to come get it off the wall and box it up, and drop it off at FedEx for me. Plus I travel for work and am only home 2 days a week). Was told once they received it, I would be mailed a check for the market value (not what I paid for it) in 10 to 15 business days.

I've been on the phone with customer support and I am still on the phone with them as I write this review. Needed a newer TV because my Vizio was crapping the bed. Got the newer 55 inch 4K TV and I have been on the phone with support for over 2 hours trying to figure out why my surround sound won't work on this TV. Not only does it not work, I was made to download a software onto a USB stick and then try to update the TV's software but it keeps saying it isn't compatible with my TV!! Are you ** serious??? I should be able to just plug the cables in that I did with my 65 inch Vizio Smart TV and it should just work!! The support person has had me do literally everything but to no avail. Back to Vizio when I actually have the money again... Worst purchase ever. Do not buy Philips 4K TVs. They suck **.

My 4K smart TV quit working after 16 months. I called customer support and after hours of wasted time all they offered me was a "deeply discounted rate on a new one". You fooled me once. You won't fool me again... Never will I buy another Philips anything. Buyer beware.

The Philips television is an American made brand I trust. Purchased four years ago and it still works well without any problems thus far. We enjoy the multiple features we have access to on this TV Set. The TV Picture color and features are decent and steady.

I am very pleased with my Philips Flat Screen TV. I have owned it for several years and have never had any complaints with it. I have also used other Philips products in the past such as DVD and VHS players and they have always held up to their standards. I would recommend Philips products to anyone.

I like that my television does not spy on me or my guests, yet provides an amazing clear picture and crisp sound. It works like it should, just the right size for the room and it has all the features that are necessary.

From the delivery to the unpacking and the setup, everything is well describe with easy step by step instructions. The technology that this TV brings is unique and great like a new toy and a giant computer. The picture quality is perfect and the overall options. The cable settings are so easy to follow. The weight is very light and easy to move... great product to purchase if anyone likes it. Thank you.

I've used Philips products for many years. I'm 62 and I think that speaks volumes considering it wasn't many brand names with a wide history in the years of my first experience with Philips. Pleased with product.

Got a tv from Wal-Mart on Black Friday. Tv went out about a week ago. I contacted Philips. Did what they told me to. Sent pics to them and was told tv is not repairable but is under warranty. They said they could send me another tv but do not have my tv in stock so they want to give me my money back which I cannot replace it for the price of black Friday. Their service is horrible and they will not let you talk to upper management. Always told 24 to 48 hours and someone will contact me. They're rude and not helpful at all. Do not buy Philip's products cause they do not warranty it and give you the runaround. Someone should be liable for this bad product. Very upset.

I love the TV and it is a 55 inch flat smart TV. I love having Netflix, Youtube already on it and I loved having the games on it, but the games are no longer working because the company put up they didn't renew the contract. All of performance of TV is great. It is only 2 years old but wish the speakers were been a different place. 2015 I had to contact Philips TV headquarters regarding the Microsoft License because of my experience with them in 2015 and if my TV ever goes out, I will go with another brand.

The 55 inch Philips 240 speed 1080 is 4 years old and well used. The sound (speakers) are very weak and a sound system should be used for movies and music. Excellent picture, good black tones, easy to use, and has been totally reliable so far with no issues.

Philips has the best picture ever. Their tv's last a lifetime. I have a 47 inch and it's just right not too big or small. I have had two of them. My son has one too. I would never buy any other brand. I have had Samsung not as good as Philips on picture quality. Love love love the Philips tv's.

The Philips TV set was purchased by a family member as a gift. HD certainly does not compare with the other HD sets in our home. When considered against our Samsung... just no comparison! The quality is what I would expect from this company.

I have two TVs and I have never had any problems with either. Great picture, look sharp and fantastic quality and sound. I would recommend this product to everyone.

Philips 42in TV HDTV flat, bought at Walmart about five years ago, on free stand, easy to hook up and always keep box. The tv is really good, I'm a person that for me to give high rating, it has to be all that!!!! I really liked the value I purchased it for. It views just fine, but feel it could of been better but I do not like the three inch black shiny frame around it.

We needed a replacement for the Sharp TV that got smacked by a WII controller. We really liked the Sharp TV, the high definition was awesome, reliability top of the line, but the Philips TV is very close. It wasn't top on our list, but for the money, it is great. We purchased this TV 7 years ago from a college student that had to move out of the dorm. Bottom line, TV's been up on the wall a few years and works great!

Son bought me the 55" 4k Smart TV for Xmas!! Hooked it up on January 21!! On February 18 the remote sensor quit working!! Have to turn off and on by back of TV!! Cannot log on to internet or anything else but basic TV!! Have to turn up or down on back of TV!! After watching for a while, it cuts off by itself!!! Bought 3 year warranty, called Philips, on phone over an hour for 3 different times!!! Still no luck!!! Told to sign off for damages by mail!! They would mail us a check for cost of TV!!! After signing paper and mailing back, how can I TRUST THEM TO MAIL ME MY CHECK?!?!

I purchased Philips smart TV few month back. From Day 1 smart TV is not working smartly. Manual given by Philips not up to mark. When register complaint in customer care no one revert in give time and after that. Bad service. Do not buy Philips smart TV.

Paid 458 for the TV at Walmart. Just over a month later the tv made a screeching noise then popped loudly! Philips called it an internal crack and would not honor so called warranty! Don't buy Philips! I have a 500 paper weight. Unless I want to spend 500 more to have it fixed.

Put in layaway on black Friday. Didn't take out of box until last week. Screen is cracked & has huge circles. Walmart wouldn't take the television back. 55" smart 4k, ultra HDTV, LED LCD, 5000 series. Told us to call the manufacturer. Did that & sent pictures of the television & they will not fix, replace, or honor their so called piece of crap warranty. Buyer beware. Do not buy!!!

Philips smart TV is a total junk. Nothing works properly. Not even the remote. I've had nothing but problems with this TV since I purchased it. It has a mind of its own. The TV doesn't respond to the remote half the time and it is very stressful. Waste of money. Never again.

I have a Philips TV in my son's room. The picture is very clear and size is perfect for his bedroom. He has his cable and gaming console hooked up to it. If needed, he can hook up DVD or another system to it without any problem. He's had this TV for about 2 years and has never come to me with any problem pertaining to the TV itself. Also it was easy for my son to learn to control and is able to change channels and modes without any problems. This TV is great. I would recommend this TV to anyone.