Philips TV

Philips TV Reviews

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Overall Rating1.9 out of 5
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Philips TV Reviews

ConsumerAffairs has collected 1,118 reviews and 1,044 ratings.

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Punctuality & Speed

Reviewed Sept. 28, 2023

Way too much lag time. Even after clearing cache and rebooting. Slowest tv I ever had. All apps are delayed and the tv moves very slow. The remote is slow also. I had a tv that was a different brand and never had these lag time issues.

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Reviewed Sept. 24, 2023

I bought a Phillips 65 inch Google TV from Walmart. By far the worst purchase I have ever made. No matter what we watch the screen constantly shakes meaning the video. It makes everybody in our household nauseous. The TV is registered with Phillips so I will be contacting them to see what they can do with this. Product is not good. I would not recommend it. Sometimes I feel like I’m about to have a seizure. It’s so bad.

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    Reviewed Sept. 14, 2023

    I bought my Philips smart TV at Walmart back in 2019. It worked fine for the first year. After that I had to make sure the TV was the closest device to the modem or it wouldn't work, or it would turn on, then shut off all by itself in the middle of a show! I have also taken great pains to make sure it's the cleanest thing in my home! I have an LG Roku TV that is nearly 10 years old that out performs my philips hands down! Get it together philips!! Lest everyone else makes the switch to a more reliable TV.

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    Reviewed Aug. 28, 2023

    WE purchased this tv with Roku in Feb. We then cut cable and started streaming. About 4 weeks ago our Pluto stream will not work properly. Works fine on other tvs. Checked with pluto and roku. They can't find anything wrong, suggested it was the actual tv. Philips is just stupid and thinks other people are too. I had already done all the steps that they wanted me to do and nothing resulted from it. DO NOT PURCHASE A PHILIPS TV, IT WILL NOT WORK WITH STREAMING APPS PROPERLY.

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    Reviewed Aug. 25, 2023

    I bought this TV for my 82 year old mother for her bedroom. It lasted 1 yr to the day. The screen is black with white lines rolling side to side and nothing I do works. Believe me I've been on every website trying to fix it myself. I can't afford another TV at this moment and the time frame to take back electronics just passed so we're not happy! Honestly just buy at your own risk. I'm going back to Samsung...

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    Customer Service

    Reviewed Aug. 25, 2023

    I have a 2013 Philips Smart TV model yes I know it's old but why should be have to buy new TV if it is still working. Overall it's been great considering it's a 10 year old TV. Recently switched from cable TV to WIFI interconnect connection. Netflix is an app option on the TV. Worked on watching Netflix connection for a couple days then it quit working. Narrowed it down to issue with TV and Netflix since other apps are working on the TV and Netflix will stream from my WIFI on the laptop.

    Finally called Philips support because I know calling support is the option of last resort. Been working on this issue for the last week. Got a hold of the agent and they tell me per their resources I have to update firmware from an MP (3?) drive. Even though the TV gives me an option to update software from the network or a USB drive. Told support had already updated software on a USB drive but was told no had to do on an MP3 drive. Was asking the question why if it gives me an option on the TV to update software on the network or USB drive that I need to update on an MP drive the phone call got cut off. 1st time ever used Philips TV support it will be the last time.

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    Online & App

    Reviewed Aug. 19, 2023

    Many apps start shows you're not wanting to watch just from clicking on the app. Half of the apps stop working and you have to force stop them and cross your fingers. Just yesterday it wouldn't turn on until I unplugged and replugged it back in. Just all across the board is a bad product.

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    Reviewed Aug. 9, 2023

    Bought a Philips Smart Android TV for our vacation home, so it is unplugged when we are away. Came back and plugged it in. Won't power up either using power button on back or using the remote. This is the least watched TV and it just died. Bought from Walmart. Philips Customer Care tried to troubleshoot the issue but to no avail. Then said it was out of warranty and I needed to take to an authorized service center, at my expense. Of course, there is no service center in my area. Now have an 18-month-old totally dead and useless Philips TV. This product is total crap. Don't waste your money or make sure you pay extra for the extended warranty, because you'll need it.

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    Reviewed July 28, 2023

    Excellent picture (but see *** below).
    *Freezes and turns off while scrolling through digital TV channel guide.
    *Extremely poor sound through built-in speakers. Sound bar is absolutely necessary.
    *On remote, Back, Mute, and sometimes Volume Down changes channels.
    *Sound is randomly disabled on startup or when switching from live TV to YouTube, Tubi, or Firestick. Have to switch to Digital output, then back to Speakers to get it back.
    *Pressing 1, 2, or 3 on remote sometimes goes to random channels.
    *TV locks up and reboots sometimes when switching to Firestick.
    *Sometimes becomes unresponsive and needs to be unplugged to get it back. Then, all the settings are back to default. Have to set date & time so YouTube on TV works at all and so that digital channel guide shows information.
    *Sometimes turns off at random, reboots.
    *HDMI from laptop doesn't carry audio. Other TVs do, even older ones.
    *WIFI is so weak, it can't stay connected to a router 20 feet away, but every other device in the same room as TV has a strong and uninterrupted signal.
    *Also won't even stay connected to wifi right behind the TV!!
    *Volume randomly drops to half of where you have it, then warns of raising volume to dangerous levels, even though it's at about 10% now.
    *Volume control becomes nonresponsive, then jumps to high level.
    *Won't let me scan for TV channels. Just switches back to YouTube, etc.
    *Remote randomly becomes unresponsive, sometimes wait 30 seconds for it to catch up to 2 or 3 commands.

    ***No picture adjustments available anymore. High contrast, saturated color, bright backlight. Sliders move, but make zero difference.

    I bought it because of our past experiences with the Philips name. I will never do that again. Started having problems soon after 30 day warranty had expired.

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    Reviewed July 17, 2023

    BUYER BEWARE!!! I purchased a Phillips smart TV from Walmart and it's the worst TV possible. Phillips used to be a state of the art company, but not anymore.

    80% of the reviews are 1 star, yet the overall rating is favorable? How can this be?? This TV is garbage!!!

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    Philips author review by ConsumerAffairs Research Team

    A leading manufacturer of televisions, Phillips is also a leader in healthcare, lighting and many other industries. Its TV models include LED, 4K UHD and Smart TVs.

    • Picture quality: With 4K UHD and upscaling, laser backlight and extreme motion smoothness, picture quality is superior on Phillips TVs.

    • Design: Bezel edges, razor-thin designs and cast-metal stands ensure these TVs are more than just practical; they're aesthetically pleasing, as well.

    • 3D sound: Immersive sound makes the viewing experience more enjoyable. Two full-range speakers deliver crisp vocals.

    • Smart TV: Wireless streaming is made easy through built-in apps, and you can stream virtually anything through your Miracast-powered device to your TV. The Smart TV is designed to handle upcoming 4K streaming services as well.

    • Range of sizes: Philips offers TVs in a wide range of sizes, from 32 inches up to 65 inches, perfect for everything from kitchens to home theaters.

    The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

    Philips TV Company Information

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