Philips TV Reviews

I purchased a Philips TV in November 2025. The screen went blank last Friday. Contacted Philips Customer Support. They asked for pictures of the TV corners and my purchase receipt. I've emailed them every day since. No response. I've been ghosted. It's only six months old so the extended warranty won't activate for another six months. It's very sad and disappointing that I'm going to have to purchase another TV (of a different brand) to use until my extended warranty starts. Stay far away from Philips products. Customer service and customer support is terrible.

Absolutely rubbish TV. Keeps losing internet connection. My BT broadband is very strong so do not understand why this disconnect keeps happening. I have to get up from my comfy sofa to switch off and reboot too many times. Sometimes it will not find the aerial channels and says no channel’s available. Try to load channels but none found!!! Reboot and all channels found. Frustrating!! Reset to factory settings, and all worked well for a couple of weeks- then back to normal. Will not buy Phillips again.

Never buy this brand! Of all the TVs I have bought since the seventies this is brand is the worst. Volume has a mind of its own; setup display comes on any time. Their help is lost. It loses the internet anytime. Forget this brand!

I despise the tv I bought. It is the worst tv I have EVER owned. Numerous issues connecting to internet and casting. It literally has lost me so much money because it kept glitching in presentations and worse, I am forced to simply not watch tv because IT NEVER WORKS and flickers. I have tried everything. I am so angry and will NEVER EVER BUY ANYTHING FROM THIS COMPANY OR WALMART AGAIN. Their loss I used to spend thousands there in one trip.

These tv’s come with remotes that literally just do not work. I just purchased my 3rd replacement. After setting them up they work for about one day! Then you never know what it’s going to do. UNBELIEVABLY FRUSTRATING!

Worst tv I've ever bought. Have to program channels every other day, loses wifi connection every 10 minutes. I've had it less than a year. Should have went back with a roku tv or Vizio for same price. Not recommended.

The Television has many glitches. It will flip back from Google TV Home from any other HDMI device like Roku or Fire Stick while watching a program. It sometimes goes back to the home page while watching any of the installed apps and it the worst experience I ever had with a television and I’m 68 years old. If I could return it I would but it’s too late. I’m stuck with this glitching worthless piece of junk. Don’t buy.

I purchased a Phillips TV less than a year ago at Walmart. I also purchased an extended warranty through Allstate. The TV has already broken does not connect to the Internet and I’ve spent hours and hours on the phone. Finally after I asked to speak with a manager, they agreed to replace the TV for me where they used refurbished TV. Terrible service on Walmart's and Allstate extended warranty as well. You’re supposed to stand behind your product.

I bought a Philips flat TV from Walmart. Should have returned it because when the TV is off the TV beeps beep beep beep all the time. It's shut off. Must use Hydro Extra and you could never sleep if you had one in the bedroom lol unless you turn off the power every time or unplug it. Good picture but you can not live with the beep torture! I have to shut the power off completely when not using the TV! Don't buy!!!!

I bought a 70" Phillips tv model # 70PUL7553/F7, which has proved defective since day one. The captions cannot be disabled, very slow to respond to the remote commands, sometimes I only get audio and no video from local channels, when I press the home screen it goes to settings, ultimately when watching some apps the video keep flickering, it has turned on by itself a few times, the most annoying is when I keep pressing the remote and it does nothing. It is ridiculous that to go from channel 1 to 40 or so, one has to scroll through all the channels every time, no way around it.