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Philips TV Reviews

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About Philips TV

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Philips TV produces televisions and home entertainment equipment. Its range includes LED, OLED and Smart TVs with features like Ambilight, integrated streaming services and high-definition displays. Philips aims to deliver immersive viewing experiences.

Visit www.usa.philips.com
Pros
  • Great picture quality
  • User-friendly setup
  • Good value for money
Cons
  • Frequent audio issues
  • Customer service delays
  • Short lifespan reported

Philips TV Reviews

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    Page 8 Reviews 830 - 980

    Reviewed Nov. 29, 2009

    my husband and I purchased a 42" phillips plasma tv from Brandsmart in 2007 for $1,700. In Aug of 2008 the TV started blinking a red light appx 7 times. Warranty was expired and Phillips would not give any info because no warranty. NEVER BUY ANY PHILLIPS PRODUCTS EVER unless you like giving away your money!
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    Reviewed Nov. 29, 2009

    I purchased the 42PF9631D 9-06 and had the same issue as other posts with the red blinking light. Fortunately "so far" with unplugging the unit I have been able to keep the TV working. Immediately after purchase we experienced problems with sound and losing picture, which we also attributed to the cable company. Even though TV is working it still loses sound picture for several seconds. Oftentime we have to change channel to resume sound on TV. I am interested in finding resolution to this issue since Philips support is non-existant.
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    Reviewed Nov. 27, 2009

    I bought a 50" Phillips 50FP7220a Plazma TV from Costco in early 2007. At the time this was an expensive TV at $2700 which was nearly $3k with the tax. During the first year, it failed and i had it repaired under warranty. A few months after the warranty expired.... the TV expired again. I called Philps cistomer service and they were completely useless. However this time I was lucky that Costco offers an extra year of protection and after a week at the shop, it was returened repaired again. I asked the repairman why it failed so quickly especially since the TV was supposed to be rated for 60,000 hours nd we were les than a tiny fraction of that. He said Phillips lies and he seems many failures in the first year and many failures thereafter. Now it is nearly 4 years ago and it died again , the infamous 7 rd light blinks that so many have experienced. Bottom line is that Phillips is a lousy company with lousy service to boot. Maybe they can get away with it in Europe , but they wont get away with it in North America. I for one will certainly never buy another Phillips product and I will tell the story to anyone. They need to be driven out of this market as soon as possible
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    Reviewed Nov. 27, 2009

    I purchased a 42inch phillips plasma T.V. It is 13months old. Now it will not turn on. It blinks red lights six times. I spoke with the sales person at the place I purchased it, no luck. They told me to call phillips. I called phillips. It is not under warranty anymore.
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    Reviewed Nov. 26, 2009

    Plasma TV withRed blinking light after two years now won't turn on. It turns out it is fried.
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    Reviewed Nov. 26, 2009

    I bought a 42" Plasma TV from Philips (42PFP5332D/37)about 2 years ago, now it wont turn on and all I see is a red flashing light at the bottom of the tv. Their toll free number wont even connect you with anyone if you say you purchased it more than a year ago. You wouldn't think answering a phone would need a warrenty would you? This is the worst tech support I have ever seen and obviously a defective product from all of the other postings I have read.
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    Reviewed Nov. 24, 2009

    I purchased a Phillips 50" plasma TV on Jan.15th 2008. I paid $1786.47 for it. I also purchased a stereo system with it for $286.00. The stereo system quit working within 1mo of purchase and I was able to exchange it in at the Walmart store in N. Spokane, WA. About 8months ago the stereo system quit working again the warrentee was up, so I am not able to have that replaced. 1/21/09 my plasma TV shut off and will not turn back on. It has been babied and I have never had any problems with it until now. Phillips offered to send the Geek Squad out to diagnose the repair this Friday. I will soon see the financial damage.
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    Reviewed Nov. 24, 2009

    I bought a 37" flat screen t.v. and when I got it out of the box it had a small chip in the screen. I thought it was pixels missing and by the time the repair guy came it was about 2 weeks, and he said that it was a chip and that they can't replace b/c it has been more than 10 days. Now 5 days after my 2 year warranty expired I go to turn my tv on and all I get is a black screen and a red blinking light. I'm in on a class action law suite. Let's get this thing started.
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    Reviewed Nov. 24, 2009

    We also purchased a Philips 42in plasma tv about 2 years ago. The TV now has about a 4 inch white and black vertical line running down the left side of the screen. Philips cannot help because it is out of warranty. The anticpated repair bill is in excess of $700.00. What a piece of junk! We will not get is repaired...better to be out $2000 than $2700!
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    Reviewed Nov. 22, 2009

    I also was ripped off by phlips magnovox. I purchased a 52in plasma one year ago for $1497.00. Now It won't even turn on. I contacted the "customer service" and was told because the warranty expired they weren't allowed to tel me anything about the tv.
    We saved for a year to buy a tv and now have no means to replace it nor do we have the $400-$600 to fix it. I can't believe they are getting away with this.
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    Reviewed Nov. 22, 2009

    I bought a flat 62" big screen tv model# 60PL9200D/37 from Samsclub last couple year ago and after the first year my tv have some blinking and it went death. I did tried to call Philips customer and they told me that I need some maintain done there's nothing they can do because they warranty is out. I think i just throw $1700.00 in to trash. I do need some justice for for this. please do something to stop these people making junk.
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    Reviewed Nov. 21, 2009

    I have a Phillips Flat screen TV in which I've been having an issue with TV turning on. There is a red-light flashing, in which it has happened before several times in the past and by me unplugging the TV for several minutes it would resume working. Now the red light is flashing but TV does not turn on at all. I've tried to contact Phillips however the automated service apperently will not help because it has been over a year of having the TV. It states there is no live person to help with my product.
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    Reviewed Nov. 20, 2009

    called customer service for help in reprograming 3 year old tv. was told that since there is only 1 year warranty on tvs that they would not help me. I feel that they should be proud that the tv lasted past one year. this is an insult and i will not buy another phillips magnavox tv. i am in the market for a larger screened tv but it will not be magnavox
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    Reviewed Nov. 19, 2009

    I've had my Philip 42" plasma for 2 years 4 months then got the 7 binking led's. Called tech support to find out what the error code meant got the warranty questions and no tech support availiable. Did a googled to find the 7 blinking error code and found I purchased a lemon and wanted to add my name to the list so if some action is taken for the unfortunate one's that got no resolution or was not as lucky as me. Wanted to thank the people with the capasitor info. I have basic electronic skills and that fix my problem.
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    Reviewed Nov. 19, 2009

    I purchased a 50" Magnavox Plasma TV (Model 50MF231/D) 3 years ago at top dollar $2300.00. I thought I was getting one of the best TV's ever. I have been noticing problems off and on for a few months now. It would lose the picture, for no apparent reason, but that was nothing compared to what I am going through now. It takes me over 1 hour to start my TV up. I have to plug and unplug for 1 hour every day to get it to work. RIDICULOUS!!! I called a mobile technician and he said the part I need is a power board supply based on the red light flashing 4 times quickly non-stop until I unplug it. So to top things off, yep, you guessed it, the part is NOT available!!! Now, my tv is turning on in the middle of the night, after I have turned it off, and then starts flashing red. I am concerned of fire so now as a precaution I unplug it before I go to bed. I am going to continue to try to get a hold of somebody to see if I can get any help. I'm sure that I am wasting my time but it is worth a shot. MAYBE!!!!
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    Reviewed Nov. 18, 2009

    Same problem as most are having with this model. 42pf9431D/37E 42" Plasma. Sound goes out since brand new. Will come back on after turning TV off then on again. Screen would go black or very bright multi-colored on half for about a week or two periodically after having it 2 years. Then just black altogether. After turning it off then back on as suggested in manual, it stayed off/black and has 7 blinking red lights. When I contacted customer support via e-mail, it was recommended I send a letter to corporate. Our second e-mail has yet to be answered. When I called the customer service/support number I was not allowed to speak to anyone since I didn't have an extended warranty. When I instant chatted with Rita, she said I had an internal component failure and to contact a TV repair shop. No help, no suggestions, then she logged off. I mentioned all of the other people's complaints, that it should be a defect, or recall... didn't matter. Please add me to any class action law suit there hopefully will be.
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    Reviewed Nov. 18, 2009

    Purchased a 42in. Plasma TV from SAM's Club in 2006. Almost immediately the picture started going out but we thought it was our cable because it only happened occasionally. Well now we only have one half of a screen the bottom half is black. Paid a lot of money for this t.v. and feel it should have lasted longer than 2.5 years. Count me in on any law suit against Philips. It appears from all the complaints here that they should be liable for such a defective product. They should not get by with this.
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    Reviewed Nov. 18, 2009

    On February 22, 2007, we purchased a 50" Magnavox DLP HDTV (model # 50ML8105D/17). We have other Phillips products in our home and know that Phillip purchased Magnavox. Magnavox is supposed to be a "good" name brand. Man were we fooled. Around May of 2007, the television started shutting off. The red light of death went on. We turned off the TV and let it cool down. This process became a regular thing. Whenever the inside temperature reached 75 degrees the tv would turn. We called the customer service several times and we were told it was "operating correctly, buy shutting down to cool off", that it was too close to a wall or that it probably has some dirt inside. So we started using having an external fan blowing in front of the television to keep it cool. This is positioned by the side of the light. During our cold winter months in NY, the television operated fine. In February of this year we had to purchase a new lamp. We got varying prices including installation charges. We installed it ourselves at a cost of $149.97. My husband called and of course by now it's "out of warranty". He tried to climb the chain at Maganavox, but they said to send a letter. I have a $1,000 piece of junk basically in my living room. With the new lamp, the television will not operate with inside temperatures of 71 degrees or higher.. so now I need a permananet external fan blowing on it year round. What a rip off their customer service is. I will NEVER buy Phillips or Magnavox again.
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    Reviewed Nov. 18, 2009

    I live in Atlanta.At the topend of the 285 bypass there is a highrise with the PHILIPS logo in massive highlighted lettering on the topside of the building.The light in one of these letters has been out for more than a year.That about sums it all up for this electronics company.My 37pfl5322d37 Philips tv..power went out last night, would not come back on.The product is only a year and ahalf old,and out of warranty.It looks like I have nohope of getting it fixed.
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    Reviewed Nov. 14, 2009

    Same problem as many others. TV stopped turning on after less than two years. Im out $800 and am told they cant help me because its out of warranty. Very disappointed, I will not buy their products.
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    Reviewed Nov. 14, 2009

    Purchased Magnavok 42MF231D/37 42" Plasma on 3/2007 and the screen went black today just like the rest of the complaints. You can hear the sound but no PICTURE. Paid 1200.00 for a TV that last only two years. We must file a FTC complaint and should file a class action lawsuit.
    I immediately contacted consumer services for Phillips and got the same results as everyone else. I was told to turn off TV and turn it back on. That did not help. I was told to take it in for service at my expense.
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    Reviewed Nov. 13, 2009

    I had purchased a 51 inch Philips projection tv (51PP9200D/37) In July of 2006. Like the other unfortunate consumers who had purchased a Philips Television I now have a $1400.00 pile of junk sitting in my living room that cant be fixed because Philips cant admit that they have parts that are a major fire danger and should have been recalled. Instead they discontinue the part so the consumer is stuck with a TV that you cant fix after only 3 yrs.. The reason I am saying all this is because I was leaving to work 2 nights ago and my tv started sounding like a stun gun going off and all i could see was sparks coming from the back of the tv the only way to stop it was to unplug it. I just thank god this happened while I was still in the house other wise I would be coming home to a burnt down house. After doing some research I had found that the High Voltage Transformer had gone bad and was arcing out. I have tried to find this part and had learned that it was discontinued by Philips it is understandable do too the fire hazard and theme avoiding a recall.Instead of fixing the problem they pretty much have told the many other consumers of this same brand television that have had the same problem "too Bad"
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    Reviewed Nov. 12, 2009

    I purchased a Philips 42" plasma tv (42pf9630a/37) several years ago. From day 1 I had problems with the unit. While still under waranty, there was a problem with the sound-there was a rattle in one of the speakers. The first repairman recommended by Philips took two shots at fixing it but failed. A second company made it better but it has never been 100%.
    As time went by, it developed a problem with the sound completely dropping out. Turning the unit off and then back on again would take care of the issue but it was annoying nonetheless. Now we are faced with the blinking LED of death. We turned the unit on the other day, the picture came on then the unit turned itself off and gave us the error / warning of the red LED blinking 7 times. from what I have read, there are possible fixes-none of which Philips will assist in as it is past its waranty period. It sounds like the fix is going to cost more than a new tv would cost.
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    Reviewed Nov. 11, 2009

    Philips 50" plasma TV 50PF7321D/37, same problem red death light.
    past the one year warranty by few months. please file a complaint with the FTC federal trade commission at their web site www.ftc.gov against Philips. Too many people had the same problem to ignore.
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    Reviewed Nov. 11, 2009

    Philips 50" plasma TV 50PF7321D/37, same problem red flashing light.
    The problem started prior to the expiration of the manufacture warranty, after calling Philips I was told to unplug and replug the TV, and it will work. A few months latter nothing will happen and the TV will not work any more needless to say the it’s was past the one year warranty by a month. Let’s each one of us file a complaint with the FTC federal trade commission at their web site www.ftc.gov against Philips and let our government take care of this. Too many people had the same problem to ignore.
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    Reviewed Nov. 9, 2009

    bought a magnavox 42 inch tv for roughly 1200.00 that lasted just over 2 years
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    Reviewed Nov. 7, 2009

    I have the same 42" Plasma flat screen t.v. that died with the blinking lights. Forget trying to get them to do anything about..terminal problem...tv repairman wont even touch it. He says go buy another tv and take this one to the dump!
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    Reviewed Nov. 6, 2009

    I have a 50" Philips Plasma that blinks red 7 times and no picture. Called Philips and they said "Call a TV repair shop". Went online to get help and nothing is posted on their website. Their tech support said that it means some internal component is failing. It looks like many people are experiencing the same issue. Does this qualify for a case that should have been recalled? Is there such thing as consumer protection?
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    Reviewed Nov. 6, 2009

    Purchased a 19" LCD TV a few years ago and it keeps turning off. I can't get a picture and it will cost more to repair than it originally cost. I realize MANY other consumers have had the same thing happen to their LCD tvs.
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    Reviewed Nov. 5, 2009

    Blinking red light 50PF9630A/37
    same as thousands of others. Intermitent green/blank screen for the last year and then red light blinking 7 times and no picture only sound. Great if you want to go back to the era of radio.
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    Reviewed Nov. 4, 2009

    my Phillips 50" plasma had the same blinking red light. i think it's the starter or something. when the light blinks, i unplug it and replug in. when i hear the second click inside the tv, i wait about ten seconds and unplug it. i do that about 6-7 times and at first i hear sound then after a couple more times i see the picture. it's a pain to turn my tv on, but until i can find an answer on how to get it fixed, and for cheap, because the tv was not, this is what i have to do. i'm not buying phillips next time.
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    Reviewed Nov. 3, 2009

    Purchased a 47" LCD Philips Tv on 8/29/09 and it developed a single white line, from the top to the bottom. Called customer service and they were going to send me a reburished one from the warehouse. Nothing came and I called back, was advised no 47" tv's were left in the warehouse, but they would buy my tv back. I said this was unacceptable, since I bought the tv on sale and had to open a charge account, to get the sale price, and I couldn't buy another tv with there buy back money. Lady said buy back was my only option.
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    Reviewed Nov. 2, 2009

    Same as everyone else, paid good money for my 42" class, shortly out of warranty, half screen, then red light flashes, now nothing, repair shop says $1,000 to fix it. Count me in on any action,,,,
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    Reviewed Nov. 2, 2009

    I am so devastated to see all these posts I had no idea. I bought my husband a Philips 42 Plasma at Brandsmart 3 years ago for $2800. I thought it was my Direct TV HD box that was acting up and had that replaced. Well of course that didnt help and this started about 1 year ago occasional black screen no picture or audio and now it happens daily three, four, five times in the few hours we watch tv. Oh yeah and a popping sound that makes everyone jump, we have heard that a few times too. How can Philips get away with this. Anyone know "Help me Howard" or Carmel Cafiero? You can count me in on any class action suit
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    Reviewed Oct. 27, 2009

    I have not had this TV for less than 3 yrs. I paid a lot of money for this PLasma made by Philips. The model is 42pf7321d/37. I am getting three red lights blinking on the front of the TV and getting no picture. Philips is not help in this situation at all. I have older TV that are functioning fine. I have checked online and it seems this product is a bad product made by Philips. I should not have to pay 500.00 to get the TV fixed when it is not even 3 yrs old. I need to know is there a lawsuit against them for having some many bad TV's.
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    Reviewed Oct. 22, 2009

    I bought a philips lcd tv 5000 series in Germany when I was stationed there. I got a great deal on it so I bought it new. The store clerk at media markt (like the german bestbuy) said it would work fine in the states. I get home and it wont get my comcast cable, it dosnt see the signal. I call philips and one guy just dosnt care, he tells me to wikipedia the problem. I call again and the other guy is sorta helpful. he tells me that im out of luck and hes sorry. I dont know what to do. i cant exactly go back to germany and return my television.
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    Reviewed Oct. 22, 2009

    I purchased a 50" Phillips plasma(model number 50PFP5332D/37) tv a little over a year ago and now I have no video. No audio issues but no video. When I looked at getting it fixed, it would cost over $300 to have a "licensed" Phillips dealer fix it. The warranty went out a few months before the tv did and I am still paying on the tv! When I called Phillips customer service, when I finally got to speak with someone, they were of no help. All they did was "direct" me to a licensed repair shop. They couldn't help me due to the expired warranty. I always thought that Phillips made good electronics, but now that I see all of these complaints about customer service and their products I will be taking my business elsewhere but I would like to know if I can sue them so if anyone, like an ATTORNEY, is reading this please contact me. I would like to know if a lawsuit can be made. This company isn't even in the UNITED STATES!!! The REAL Phillips name is Koninklijke Philips Electronics N.V., Netherlands.
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    Reviewed Oct. 20, 2009

    6 blinks no power, no help from philips or bestbuy. contact me about that lawsuit. has anyone else tried to fix it themselves/
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    Reviewed Oct. 16, 2009

    DO NOT BUY PHILIPS! If i can get just one person to change their mind about a philiips purchase, hopefully i have done my job.
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    Reviewed Oct. 16, 2009

    OUR PHILLIPS PLASMA 52" TV QUIT WORKING AFTER 15 MONTHS. WE CALLED PHILLIPS, WE WERE TOLD THAT OUR WARRANTY EXPIRED 3 MONTHS AGO AND THEY COULDN'T TALK TO US ANY LONGER AND WE NEEDED TO CONTACT A TV REPAIR PERSON. WE WENT ONLINE AND GOT THE SAME RESPONSE FROM AN ONLINE CHAT. THE FAQ'S ONLINE WAS OF NO HELP EITHER.
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    Reviewed Oct. 14, 2009

    I purchased my set in 2006 - The tv started losing sound out within the first couple of months.. Made a service call to sears - tec came out and found nothing wrong.. TV continued to lose sound - did not matter if I was watching tv or using the DVD player. Called again when the tv starting to black completely out - tec came out again and said he could not find anything wrong.. since the issue did not happen all the time there was nothing he could do - I was told the next time it happens I could just unplugged the tv and plug it back in again to reset it.. So here it a couple of weeks before my service agreement is up the tv goes out again and unplugging it did not fix it.. So I called sears again but the did not have a tec to that would be able to come out before my service agreement ended - but assured me that I would be covered.. sure enough the tec came out and said I need a board replaced and he could order it but it's going to cost me because my tv was no longer covered.. I fought that battle with Sears and lost - they then told me to call Philip and they told me it was not covered but they can give me a name of a certified repair center in my area. Well the tv did come back on for a little while but the last couple of months - the top portion of the tv is snowed. - I am printing out all the complaints and bringing them to sears/walmart/sams and every place they sell philip brand and hand them out...
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    Reviewed Oct. 14, 2009

    I retired from Lyondellbasell, Hq. in Houston,TX, on Nov.1, 2008. I received as a retirement gift, a Philips LCD big screen 42" TV. I sent the registration for the Warranty in plenty of time. Model#42PFL3403D/27, Serial#YA1C0823019151. I received ownership on 10/15/08.(one year warranty). The company that shipped this to me was Power Merchandising,Philadelphia, Pa. Ph.#262-743-2095.www.pmcusa.com Invoice#NA26440, dated 10/9/08. It did not show a dollar amount because I did not purchase this TV but received it as a gift. Philips claim this invoice is invalid because there is no dollar amount. On 7/14/2008, I called Philips that a vertical line was showing on the screen. They gave me a local company to call for the repair. This was not forthcoming and another company was given to me to call. Same result. The warranty is for a year. I argued with them over the next few months with no result. They were stalling till the warranty ran out.Philips claim the warranty ran out on 9/26/2009. That is a lie because I have a Philips correspondence to extend my warranty before its to late, that reads; my warranty runs out on 10/15/09. This proves I received ownership on 10/15/08. Since I called back in July, 3 months before the warranty was due to run out, Philips claim is a lie. The original order for this TV went through Diamond H:Personal Recognition co, FT. Worth, TX Ph#817-332-6765. Packing slip #NA26440, order date 10/9/08.I talked to a Sondra, ext. 274,(Above named co.) who has tried to help but to no avail. Philips has deliberately dragged this out so they can claim by a lie, the warranty has run out.
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    Reviewed Oct. 12, 2009

    I also have a Philips 42" plasma with the blinking red light and no power. Philips was absolutely no help! Their answer was call a local tv repair person. I have an appointment with The Geek Squad tommorow and will show them some of the info I have found on the internet about this common problem
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    Reviewed Oct. 9, 2009

    I Purchased a philips 42PF7320A/37 on 11-25-2005 at Circuit City.Last month horizonal lines displayed on the screen.I called Philips and went online and they were no help at all. I have bought philips since 1970,and had good service but this is my last.When i carried it to the shop they said Philips would not respond. This is a real problem. It repeats itself over and over on the complant site. I would like it if someone started a class action.
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    Reviewed Oct. 4, 2009

    I just want to add to the growing list who have the "TV won't turn on - blinking red light problem" My tv is not in warranty (missed by 50 days). They could at least be helpful when you call. They wont even talk about this obviously wide spread defect. And it IS a defect when a $2000 product only last 3 years. Never again Philips
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    Reviewed Oct. 3, 2009

    After 2 years of ownership and multiple error codes and power down to reset the error codes the 42in Plasma TV finally died. Here is my last chat with CUSTOMER NO SERVICE:
    Please wait while we find an available agent You have been connected to Marshall . Marshall : Hello Rob, welcome to Philips Consumer Lifestyle. My name is Marshall. Thank you for contacting us. rob totten: fixPlease tell me you have a quick Marshall : I understand that your TV will not power on and the red light on the TV is blinking on the TV. Am I correct? rob: yes, 4 times, pause, then 4 times in a cylce Marshall : Thank you for the confirmation. Marshall : What are the model number, serial number and date of purchase of your TV? rob: Hmm? over 2 years rob: lemme check Marshall : Sure, take your time. Marshall : The model number and serial number are located on the rear side of the TV. rob: 42pf5321d/37 Marshall : Provide me the serial number of the TV too. rob: 0618008530ya1a Marshall : Thank you for the information. Marshall : I am sorry your PHILIPS TV is out-of-warranty. However, I am providing you with the link to the PHILIPS website to check basic troubleshooting instructions in the frequently asked questions or to download the instructions manual for your TV. Marshall : http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=42PF5321D/37&slg=en&scy=US Marshall : If you could not find related information on the website or in the manual, the next step is to have your TV evaluated by a television repair center in your local area. Please contact a local service center in your area to get your TV serviced. Please refer to your telephone directory Yellow Pages under 'Television Service and Repair'. The repair center will determine the extent of your unit's repair needs, and provide you with a cost estimate. I apologize for any inconvenience. If that location is not nearby, call them to see whether they can recommend a closer repair center. rob: had this problem while under warranty rob: I have read that this is a common issue among Philips customers Marshall : I can understand. rob: Is there a reset function? Marshall : It is difficult to diagnose a TV online. This would best be handled by the service center. Marshall : Please contact a local service center for further assistance. Marshall : Is there anything else I can assist you with? rob: Is there anything Philips can do? Marshall : We receive consumer calls about our products and our company. All comments are reported to management as we continually look for ways to improve our products. We assure you that the issue you are calling about will be forwarded to them for review as well. rob: I read that it is a cheap capacitor that Philips continues to put in the TVs Marshall : We do not have appropriate information. rob: dollar fix?a 50cent part, that becomes a $200plus Marshall : I apologize for the inconvenience this has caused you. rob: OK, I know you can't do anything. How long has my warranty been out? Marshall : All the Philips TVs comes with only one year warranty. rob: Ah, are there recommended repair centers? Marshall : Unfortunately, Philips does not have any authorized service centers as they are independently owned. Marshall : Contact a local service center in your area to get your TV serviced. Please refer to your telephone directory Yellow Pages under 'Television Service and Repair'. The repair center will determine the extent of your unit's repair needs, and provide you with a cost estimate. I apologize for any inconvenience. If that location is not nearby, call them to see whether they can recommend a closer repair center. Marshall : Can I be of any further assistance to you? rob: I am thinking not. Can I get a copy of this chat emailed to me? Your session has ended. You may now close this window.
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    Reviewed Oct. 3, 2009

    In September 2007, I bought Philips 50 inch plasma from Costco and it started acting with TV turning on/off for 3 weeks then suddenly it shut down with TV Blinking 7 Red times! I thought it overheated protection. I waited for couple hours but it does not turn back on. So I found troubleshooting on Philips.com to unplug and turn on again. It does not work. Now, I called tech support and customer services. They did not help but told me to call local repairman. Philips knows about Plasma TV problems but Philips is careless about consumers by pushing the junky product for profit. Philips Plasma TV problems are nationwide, Stop taking advantages on consumers. Fix or recall all the problems excepted Philips does not know how to fix the product because they bought the module parts from Samsung. Philips still needs to take responsible of the products. Add me in for a class action suit against Philips TV.
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    Reviewed Oct. 3, 2009

    im back again teck came out this morning and took away the tv..he says hes really confused! i said so are all the philips owners..walmart here was advertising philips "on sale" so i spent half the day at walmart in the electronics..any one looking at philips got a copy of the 410 complaints..how do you like that philips! angry customer!!!
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    Reviewed Oct. 2, 2009

    I purchased the plasma TV model 42PF9431D/37 in 2006 and starting having the "blinking red light" problem about two weeks ago. Unplugged it, plugged it back in, no problem for a week. Tried the same today but to no avail. Called Philips and as expected they could not offer any help b/c out of warranty. Couldn't even acknowledge when asked if this was a common problem or easily troubleshot. I decided to do my own research and am now shocked at how my very first search query "blinking red light-model no." opened a huge floodgate of information pertaining to this commonly shared problem. I will not waste an opportunity to share the business philosophy of Philips with any willing to listen.
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    Reviewed Oct. 2, 2009

    I have a 1.5 y/o philips TV 37pfl5322d, yesterday I unplugged it and after plugging it back it does not want to start. According to many postings in the internet is a common thing in the philips TV. I contacted philips and since I am oput of waranty they say I should go to a reapir shop. Here there are some links for reference
    http://www.fixya.com/support/t516529-phillips_flat_tv_turn http://www.google.com/search?q=philips+tv+wont+turn+on&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-US:official&client=firefox-a http://en.allexperts.com/q/TV-VCR-Stereo-1749/New-Philips-TV-won.htm
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    Reviewed Oct. 1, 2009

    Philip 47PFL7403D/F7 LCD TV broke down after only 2 months - 1 long 2 short red blinks.
    Philips Canada promptly referred me to a repair shop who took it in for repair. After 3 months and various parts replaced they gave up....but to my surprise Philips then offered me a full cash refund of actually more than I had paid.
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    Reviewed Oct. 1, 2009

    Since we bought our 52 inch Phillips plasma it used to turn on and off intermittently. I tried the down loadable update from Phillips technical sight and had to leave a message for a rep to call me back, after several attempts and who knows how many hours on the phone and trying to install the update i had given up. A couple months went by and the tv seemed to be better. Then it would randomly loose the sound but picture was fine. I had to unplug the tv and plug it back in to get sound back. This went on for a couple months sometimes it would happen 3 times a day or once a day. Then this problem seemed to get better after time. Now for the past week I would turn on the tv and there is sound and no picture for about one to two minutes then the picture would come on and it was fine. Now the tv will not turn on at all.... 4 blinking red lights. I will try the repair of replacing the capacitor and pray for the best. Looking at all the other complaints and failed attempts to get help from phillips for me to call is just a waste of time.
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    Reviewed Sept. 30, 2009

    Philips 50 inch plasma TV BLINKING RED LITES SOLUTION. ... ...... ... ...... !
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    Reviewed Sept. 28, 2009

    In July of 2007, we purchased a Philips 19" LCD TV model 19FPL5622D/37B. It lasted about 9 months before acting up with intermittent sound and picture. I had contacted CSR and since it was still under warranty, they sent me a replacement (refurbished) unit. Well, it is now 9 months with the replacement unit and IT is acting up in exactly the same manner. It started as a "popping" in the audio and the audio would eventually quit entirely. After turning the set off & on a few times it would settlt down and behave. It has now progressed to the unit randomly resetting itself (like an auto-restart) so often that it becomes unwatchable. Being an electronics guy, I removed the rear cover and examined the power supply board as suggested on here and all of the electrolytic caps look fine. I was expecting to see some of them bulging or burst. If both of these units failed in exactly the same way at exactly the same point in their lifespan, this has to be a design or component flaw from Philips yet they will not acknowledge it. Count me in on any class action suits that may follow.
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    Reviewed Sept. 27, 2009

    well the teck called he said sounds like a big problem and now they have to take the tv to the shop they dont understand the problem..hm maybe philips is sending bad parts now!!wouldnt surprise me....and your all right customer service is a joke!!
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    Reviewed Sept. 25, 2009

    another update on my philips 51 inch rear projection tv model number 51mp6100d/37. "piece of junk".sevice man did come out after first part went out within a month,when he got here i was told it had to have another part for another 150.00 it was ordered teck came out on 9/4/09 to put in another part well this morning not even a month later doing the same thing "wont shut off" this being my third complaint in just a few months with all the updates youd think philips tv;s would be off the market!!
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    Reviewed Sept. 25, 2009

    We bought a Philips 50" plasma in 12/05 for $5k and a couple of months ago we started getting the "blinking red light / no picture" problem that is well documented here and elsewhere. I called Philips support and was told by the rep, quite bluntly, that since we were out of warranty she could no longer stay on the call with me. I asked her if she could at least give me the name of an authorized repair shop and she said "no, I can only refer you to support.philips.com." and hung up.
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    Reviewed Sept. 25, 2009

    PHILIPS PLASMA T.V. PROBLEMS. SHUTS OFF BETWEEN COMMERCIALS. PHILPIS CORP. COULD CARE LESS. LITERALLY HUNDRED UPON HUNDREDS OF "SCREWED" CUSTOMERS....MAY EVEN BE IN THE THOUSANDS NATION WIDE. DOES ANYBODY KNOW HOW TO START A CLASS ACTION SUIT AGAINST PHILIPS T.V. ?
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    Reviewed Sept. 24, 2009

    Purchased TV in Jan. 2009, broke within 3 months. PH replaced it with another broken TV. I returned the second one and was told to expect my check in 4 - 6 weeks. I called after 4 weeks for the status and was told to add another two weeks or more to the 4 -6 weeks. I spoke with CSR named Tyler that told me there is nothing they are going to do about it and basically he understood that Philips was ripping off customers and we had no recourse. I asked for a new reference # and was told one of the letters was Z as in Zulu.
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    Reviewed Sept. 23, 2009

    I purchased a new Philips plasma TV in January 2009 from Sam’s Club. Within six months the television no longer worked. I called Philips to get my TV repaired and this is when the trouble began. I soon realized the company had no good intention on making a quality repair or a fair trade available. It started when Sam’s Club faxed them the receipt from the original purchase. One week after the fax confirmation, they claimed they did not receive it. With the second fax, they claimed the receipt was not specific enough. They were clearly stalling. Two weeks later, on the third fax, they finally accepted there was a warranty involved and would send a repair person to fix it. The repairman came out one week later and said the TV needed all the internal components replaced. He further stated the only part he would not be replacing was the actual screen since it was in excellent condition (it should be since it was only 6 months old).

    He ordered the parts, left the heavy TV dangling by two screws (extreme hazard with a toddler being around it), and told me he would be back in a week. Four days later, I received a call from a Philips rep named Peter who said the parts were not going to be available for 22 days and the time-frame was unacceptable, so he was replacing the broken model with a new LCD. Two days after his first message, he called back and said he accidentally looked at the calendar wrong and the parts would be in on time. He further stated the LCD was no longer being offered. I felt very upset at this point since I was offered a replacement, only to have the rep tell me he was mistaken and an LCD would not be given in exchange.

    Now, another week passed and we still had no TV or a resolution. The same man came out once again with the parts and tried fixing the plasma. He said the front panel was broke and the TV was irreparable. He further replied that panels should last for 18 years and they usually are the last part in a television to go. Philips then agreed to send a new LCD comparable to the size of our broken plasma. This sounded like great news since now we were going on at least 30 days of not having a TV. He said it would be a 52” or 55" LCD and we would have it in under 10 days. Then he said to call back on Monday (it was Thursday) to set up a delivery schedule. I called back today only be told that I would not be receiving a new 52” or 55" LCD, but I was going to be given a refurbished 47" instead.

    I was crushed once again since I wanted something fair for the initial purchase of the 50" plasma I bought back in January! I was also informed the delivery of the crap replacement would be at least 10 more days. I am so crushed over this matter and the stress of having a major purchase being replaced with a refurbished model less in size is unbelievable. This company seems to have a large erroneous reputation of treating consumers unfairly, replacing their faulty products with other malfunctioning items to wear out the warranty. The consumer is left with a huge purchase and nothing after a years time to show for it. Please look at https://www.consumeraffairs.com/home_electronics/philips.html. I am one of hundreds or possibly thousands of individuals who have had the same problem. Please help me get a fair resolution, because without some intervention Philips will keep raking in consumer dollars and cheating hard working families who buy their products.

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    Reviewed Sept. 22, 2009

    I have the infmaous 4 red blinking lights and the 50" Philips Plasma TV won't turn on.
    It is well documented that this is very, very common but hey won't support it or even give advice on how to get it repaired. I have a television that is worthless due to a defect that the company is well aware of but won't even offer advice as to how to get it repaired. I was told to "look in the yellow pages"...
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    Reviewed Sept. 22, 2009

    I am writing this complaint for my parents. They have a Phillips LCD tv and they lost the picture and still had sound but, now they've lost that too. They purchased the tv in July 2008 and did't purchase the extended warranty. They called Phillips just trying to find a name of someone to repair the tv because they were unable to find anyone. Phillips told them they knew what the problem was but since it was out of warranty they couldn't help them. They asked could they please just give them some information on who could repair the tv and they said no. My parents said so you don't stand behind your product and they said they do. So, my parents asked again for someone that could repair the tv and they refused.
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    Reviewed Sept. 22, 2009

    Bought a Philips 42PFL7422D/37 summer '07, went out August '09. Blue power button comes on, then turns off. Nothing else. Sounds like I'm in the club.
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    Reviewed Sept. 22, 2009

    I am a recurring blogger "seeing red" with the infamous Philips blinking red light. A few days ago, I read Jeff's of Dexter Mi. blog (about 20-25 blogs from the top), and opened the back of my 50 inch Philips TV and sure enough there were 2 capacitors in the lower center area of the board that will be facing you as soon as you remove the back panel. These are 3300 microfarad electrolytic capacitors rated at 10 volts. They both had the top surface bulging, meaning they are "fried". Today, as suggested by Jeff, ordered new replacements rated @ 25volts, at a cost of $1.84 cents each.As soon as I receive them Wednesday I intend to install them. I am sure that will take care of the problem, because the guy at the electronics shop told me those were used in TV's power supply board. Will let you know before the week is over how it went.
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    Reviewed Sept. 21, 2009

    Like everyone else, I received the "Red Light" special. 6 fast red blinking lights, then a couple slow. TV only 2 years old. Philips is horrible will not assist. Count me in the class action lawsuit
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    Reviewed Sept. 20, 2009

    Had this TV just over 2 years, and got the same sympton of the hundreds exposed here.( Philips red light district )which in effect means your bank account is going to be in the red after they take your money. They will not even bother to TRY to give you a solution. Their customary answer in two occasions that I called was : Sorry its out of warranty. So they expect me to get lost and don't bother them, it was nice to rip you off of $3000 +
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    Reviewed Sept. 20, 2009

    i have a philips tv that i purchased while i was stationed in japan on a navy ship. i was gone all the time so it was never on. i just got back to the states and now the picture goes out, and no sound comes out. its not a recall model, i looked those up, but apparently it should be because a lot of people are psting about the same philips plasma tv. oh and dont call any help line for them, because they dont have any actual suipport for anything to do with plasma tv's. what should i do?
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    Reviewed Sept. 19, 2009

    Screen started to go black every now and then randomly while still being able to hear audio. The screen would appear in a few minutes eventually. Today, I turned the TV on and audio worked but not screen...completely black. So I called a TV repair man, he is coming out tonight to look at the TV and says he will likely only be able to fix it in the next week (waiting for parts). I am shocked to see these posts and even more surprised to hear Philips has not issued a factory recall. One thing is for certain, I will never buy a Philips product again. The customer service, or there lack of, is shocking that such a large brand is not held responsible to selling a product that appears to lack common functionality. You don't hear of this issue with other brands like Sony, Samsung, etc...
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    Reviewed Sept. 18, 2009

    I purchased a Phillips 42" TV in May 2005. By June 2005 it have been recalled. I pleaded with Phillips to give me a new TV since I had paid $3000 for it. I tried for a month to get a new tv but they would not budge. I finally allowed them to replace the ambilights. After they replaced them the sound was hollow and distorted. Then a year later the picture started to go out randomly. Software updates seemed to work. But I needed an update every few months. Now the picture goes out every 5 minutes. Soft ware updates don't work. They replaced the ambilight but they won't do anyting else to help out.
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    Reviewed Sept. 16, 2009

    50 inch Philips plasma tv went bad, lust like many, many other consumers like me, no service, no parts available, need results from outside source besides Philips. They produced a bad product a should stand by it.
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    Reviewed Sept. 16, 2009

    We purchased a 42' plasma tv model 42MF231D/37 from Sears. At 2 years old, we got red lines one day, the next day no picture at all, only audio. Customer service at Philips told us to turn off the tv. As that did not work, they told us to contact a local service person.
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    Reviewed Sept. 16, 2009

    MY DAD HAS A PHILIPS-MAGNAVOX 50" AND IT HAD THE SAME PROBLEM THE RED BLINKING LIGHT. THAT I'M READING ABOUT ON MOST OF THE TV's 42" 47" 50" 60" THEY HAVE THE SAME CIRCUIT BOARD AND IT CAN BE FIXED AND WITH THE RIGHT PARTS SO IT DONT JUST HAPPEN AGAIN AND AGAIN IN 1to 3 yrs LIKE THE NEW ONES DO. FOR INFO EMAIL AT jeds58@gmail.com
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    Reviewed Sept. 15, 2009

    i get the red blinks of death on my philips 50 inch plasam. It is currently at a repair shop. They say they can not find the parts to fix it with.
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    Reviewed Sept. 14, 2009

    Filed a claim on my tv, talked to 4 differant people ,they each said adifferant department will call on my repairs on the tv,yet nothing , no calls no repairs on my set, no return on my 69.99 i paid for the warranty. i want my set fixed, or my money retured.i feel they have been avoiding the issue of my tv .
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    Reviewed Sept. 14, 2009

    The remote quit working along with the picture in picture after about 2 years. I called to buy a new remote, but they were not available any longer. The aftermarket ones don't work for this TV PIP. The TV has been shutting itself off and on occasionally for years. I have adjusted the convergence often until this winter it wouldn't work. Philips said call a repair guy because the closest one they had was 300 miles away. I didn't buy an extended warrenty because when I read it, I didn't think it would cover anything that would likely go wrong with the TV. New tubes cost about $400.00. Now The TV is shutting itself off right away and flashing the red powerbutton light 8 times until I unplug it. From what I read, it will be another $400.00 to $500.00 fix that sounds temporary after reading here. These 2 fixes could pay for a new TV! I think I'll make it into an aquarium.
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    Reviewed Sept. 13, 2009

    Our Philips Plasma TV model no. 42PF7220A/37 broke down. No picture no sound. Purchased in Feb. 2006 at Costco. Philips customer service was no help. They said we had to get a service tech to take a look at the set. Given the fact that Philips is no longer making Plasma TV's and that the web is full of complaints about their Plasma TV's, I want to add my name to the list of very dissatisfied customers.
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    Reviewed Sept. 12, 2009

    I purchased a new Philips 50 inch plasma television, model 50pf9731d/37, serial #AG 1B0622 100117, from an on-line retailer called Plasma BAY.com. Purchase price was $2,431.50 plus $255.75 for shipping. I received the unit on December 13, 2006, and registered the purchase with Philips. They sent me an application for an additional 2-years warranty for $699.95. I opted not to to purchase the extended warranty because they are such a bad value and I fully expected this television to last for at least 10 years. I was living in Elko, Nevada at the time. In April, 2007, I changed jobs and relocated to Gold Canyon, Arizone. We were moved by professional movers. The television was packed in a special box with tilt indicators and was received with no indication of mishandling. The unit has worked mostly trouble-free since, except for the screen going pink and purple occasionally, but was not often enough to be a major concern. Last week, on September 9, 2009, when the tv was turned on the for the first time in the morning, it started to come on normally, the picture appeared for a split-second, then went black. The green power indicator on the front started blinking red in a definite pattern, and the only way I could get the picture back was to un-plug th eunit for a minute or two. Now this is the norm every morning. Sometimes I have to un-plug it two times to get it to re-set. The owner's manual provided no mention of this problem, so I went to the Philips' web-site indicated in the manual, but could find no support there, so I called the number listed, but it's an automated voice which asks a series of questions, which includes "is the product still under warranty". When th eanswer is no, the voice tells you tha there is no live technician available, then refers you to the above-mentioned web-site. So I followed the link to contact Philips via e-mail. I sent a short explanation of the issue, and asked for some information of what the red blinking light meant, figuring they could tell me what th esequence was telling me, so maybe we could fix th eproblem with out a lot of hassle. I received the reply tha t, since I had no remaining or extended warranty, that I should look in the yellow pages under "television repair". Since then, I 've been doing on-line research, which led me to this site, where I discovered that this is a very common problem with Philips' plasma tv's and there has been no help from Pilips. I just want to add my name to the list of people who will never purchase a Philips product again.
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    Reviewed Sept. 10, 2009

    Have a 50inch Phillips Plasma TV bought it over 2 years ago. Bottom half goes black for about 30 seconds to a minute.In the past day it's been getting worst as it happens every 10 minutes. I'm now just waiting for the blinking everyone is talking about. A lot of people with the same problem.
    This is really to the lawyers that review the complains on this website. With all these complains why have no one file a Class Action against Phillips. In this economy a lot of people can not afford to lose over $1000+. What else do we need for any lawyer to hear our complains and help us all.
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    Reviewed Sept. 10, 2009

    Us too! We have a problem with our 42PF9630A/37 42" philips plasma. After about three years, the top half of the screen would appear digitized/colorful.(see picture)....if we tapped on the top of the TV, it would go away for a while. This went on for a couple of months, then it also started happening on the bottom of the screen. One day, the TV would not start, only seven red light blinks. We loved our TV, the picture quality was great and the ambilight looked beautiful, but needless to say we are very disappointed. I called customer service, but they were no help. He said that they have never heard of the problem. When I told him that I found many people with the same problem on the web, he then said that a panel may have to be replaced. He tried to locate a service center, however the closest one was in Wisconsin, about 80 miles away (we're in Illinois)...........This can be a $500- $800 repair, which unfortunately would not be worth it......this is a very sad waste of resources. Again, we loved this TV, but now we are shopping for a new TV. I'd like to say we would buy Phillips, but we are uneasy about that.....also, it looks like all the parts in the TV were Samsung. I doubt we would be buying one of those either. I realize that plasma's were still relatively new technology when we purchased it 3-1/2 years ago at Circuit City, however it is sad that Philips will not stand behind this design flaw
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    Reviewed Sept. 9, 2009

    On 01/27/08 we purchased a new 42" Philips LCD TV model #42PFL7422D/37 at BJ's for $1200. We were happy with the picture quality and had read good reviews online. How I wish I had seen this site before then!
    On 07/31/09, turned it on and there was sound but screen completely black. Called Philips cust serv # in my manual and was told if I couldn't even get the menu to appear onscreen (I couldn't), he couldn't help me. Since it was out of warranty and no extended warranty purchased at BJ's I could call anyone I wanted and pay out of pocket. Used 2 repair options, small co. couldn't tell us what it was after keeping it a week; we carted it there and back. Large co. came to home and over 4 weeks time, tried to replace power supply, then main board. I was told today, 09/09/09, that it is the TV panel itself (the screen)and would cost more to replace than buying a new tv. Called Philips again to talk to someone about their lousy product. Told automated voice it was over 1yr/no ext warr and she told me there was no live tech to talk to and goodbye then hung up...some customer service. Called again and had to lie about purchase date to automated chick just so I could get a live tech. This live tech told me she couldn't help me and "sorry for the inconvenience". I asked how to contact main headquarters and she gave me PO Box 671539, Marietta, GA 30006 - they will supposedly reply to my letter. Their website conveniently gives no other options that I can see to talk to or email someone and complain about this. In searching web to find more info, came upon this website and am astounded at the number of issues posted here! A blinking red light was mentioned many times but since there are 58 pages of complaints, I cannot read them all to find out exactly what it is. I do have a series of blinking red lights where the blue power light used to be - is this the same as everyone else?
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    Reviewed Sept. 2, 2009

    I am another victim of the red light syndrome for my 42" Philips Plasma TV. I experienced the symptoms same as everyone else. I called Philips and some halfwit told me that it was probably a problem with my power strip! I called again and the person acted surprised about this problem. What **. I am never buying another Philips product.

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    Reviewed Aug. 30, 2009

    I bought 2 flat screen TVs, a 50-inch and a 42-inch. About two months out of warranty, the 42-inch went dead with the blinking red light of death. Then two months later, the same thing happened to the 50-inch. I called Philips and they said that they do nothing for out of warranty products and to try their website because he sees some info on there that might help. I asked him what the info was and he said that he could help me no further because my TV was out of warranty. I have two TVs that I took out on a loan to buy and they do not work anymore, but I still pay the loan.

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    Reviewed Aug. 30, 2009

    My 37" Philips LCD TV failed twice within 7 months. The red light blinks 5 times. Philips' help was not good. First, they said they would cover parts, then went back on their word the next day. The TV is not worth fixing because the cost would exceed the purchase price.

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    Reviewed Aug. 29, 2009

    There's an easy, cheap fix to the Philips' blinking red light (7 flashes) problem that so many people have described here. We purchased the Philips 42-inch plasma TV, model 42PF9431D/37, at Costco in Nov 2006. The flashing red light problem began in August 2009. Initially, unplugging the TV for a short while and then plugging it back in addressed the problem. But that solution was very short-lived. Philips technical support was not at all helpful. They gave us the number of a local TV repair shop, who informed us that it would cost $200-$500 to fix. When I saw the same problem described over and over again on this website, I figured the problem must have a common source. It turns out there is a simple answer and it is a shame that Philips won't acknowledge the problem.

    After searching around on the internet, I found a couple of postings on some "geek" sites that all offered the same solution to the problem. Let me say that I am electronically challenged and typically, I am not able to fix anything electrical, but this fix was simple even for me (my 9-year old son was a tremendous help). The problem, according to these experts, is due to poor design and under-engineering. There are two low voltage capacitors that are the culprits for this problem. If you remove the back of the TV (the most difficult part of the repair because there are about 50 screws to be removed), you will find a large circuit board in the center. You will see many coffee can shaped parts with flat silver tops, these are capacitors. The two problem capacitors will have raised up or bubbled tops (they should be flat).

    You'll probably find the two blown capacitors adjacent to each other and located at the bottom center of the circuit board. Ours were 3300 uF 10 volt and were replaced with 3300 25 volt, per recommendation of the experts. You'll have to take out the circuit board, which requires the removal of screws and a few connector cables. You'll have to take the circuit board to a repair shop that will solder the old capacitors off for you and then solder on the new ones. Finding a TV repair service that is willing to do this might be the trickiest part. I was able to find a shop easily, but they were reluctant to do so at first. The guy who repaired it said they weren't authorized to repair individual parts on the circuit board and that typically, they would replace the whole board. He said he couldn't guarantee that simply replacing the capacitors would work.

    I assured him that I had nothing to lose, I was about to scrap the TV anyway and that if it did not work, I would not hold them liable. He made the repair and charged me $35, I gave him an extra $10 for his trouble (his boss would not have approved). The whole repair took him 10 minutes. I brought the circuit board home and my son and I reassembled the TV in about half an hour. The TV is working like a charm. I'm submitting this post to this website with hopes that it will save others the hundreds of dollars that I saved with this simple fix.

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    Reviewed Aug. 29, 2009

    We purchased a 42" LCD on 1/6/08, and about 3 months ago I turned the TV on and there was sound and back lights but nothing on the screen, it was black. I rang to get it fixed so they took our TV for a week. When they brought it back, I asked if it would happen again and they said that it is fixed now. They delivered it back to us and just as they were leaving it went again so then they fixed it in our house. Now just over a month later it’s gone again. When I rang the first time, I rang Phillips to complain and the guy was so rude he actually got cranky with me and did not want to help one bit. I cannot believe a product can be so faulty when we paid out two and a half thousand and just like a lot of other people, we got a dud. I really think they need to do a recall on all Phillips TV because no one should have to go through this. We thought we were doing a good thing spending a lot of money on a TV but all we have had is a headache.

    I rely on our TV for our 1 year old son and it is so disappointing because now I cannot put his favorite channel on because the other TV does not pick it up and we cannot watch DVDs because the other TV uses a different cable. I am so angry and really, really frustrated that no one wants to help. I will never ever buy another Phillips product ever again, they can stick it up their ** and I hope they go bust!

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    Reviewed Aug. 26, 2009

    I purchased a new 52-inch LCD TV on May 2, 2009. The TV stopped working in July 2009. I called Philips to talk with their tech support (what a joke) and after 2 weeks, I finally got a repairman to look at it. I was told that the part that was bad cannot be gotten by Phillips because it was made in China. After many calls to Philips, they told me that I would have to box the TV and ship it back to them at my cost and they would send me a refurbished model. Can you believe that? Pay 2 grand for a TV that lasted 2 months, then goes on the blink and then they want you to pay to ship it back to them and they will send you a refurbished model? I have owned 3 widescreens in my life and I promise you that I will never own another Philips product in my entire life. No one in my family or friends will buy one. When I meet someone, the first topic of conversation will be how crappy Philips TVs are.

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    Reviewed Aug. 24, 2009

    I purchased a 50" Philips plasma TV two years ago. About a month ago, I turned the TV on and it had no picture. It had sound but nothing else. I dropped it off at the only Philips repair shop in town. After three weeks of no news, I received a call telling me that Philips doesn't sell the individual Buss bars that I need for the repair, so they need to buy the entire board for $1,300. I only paid $1,400 for the TV brand new. Not sure where to go from here?

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    Reviewed Aug. 24, 2009

    I own a Philips 50 inch plasma with ambiance light just a little over a year. I, too, share the same issues like most of you here. My TV would go blank for 10 to 15 seconds and back on. Recently, I got the blinking red light. To get it back to work, I reset the breaker switch in the garage because I can't reach behind the TV to unplug it. So now I'm just going to wait until it doesn't work anymore like most of you here. It seems like Philips doesn't care about these ongoing issues that they've been having or take appropriate steps to correct or enhance its product. I am so disappointed with Philips. Never again will I have anything to do with their product. One last thing. I got another Philips to remind me every morning, a shaver. I can't wait for this piece of crap to go too.

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    Reviewed Aug. 23, 2009

    Well, I guess I am the latest casualty in the Philips red light saga. I bought my 50PF9630A/37 just three years ago and started getting the 6/3 red blinking light about 2 weeks ago. For the first week and a half, unplugging it until the light stopped and plugging it back in allowed me to keep watching. As of yesterday, nothing. Nada. Zilch. I did not waste my time with Philip's tech support since over 300 people in this forum have had no luck dealing with them. I now, too, will never again buy another Philips' product. You'd think they'll learn from what the big 3 car companies have gone through over the past 30 years. I guess we'll be bailing Philips out in the years to come.

    I know plasma TVs only had about a 12,000 hour life expectancy, but I thought that was because of the gas and not poorly designed circuit boards. I paid $2,400 for this TV and now it will cost me another $1k+ to replace it with a non-Philips product.

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    Reviewed Aug. 21, 2009

    I purchased a 47-inch Philips LCD TV last year and a month before the warranty was up, a green line started to appear on the screen from top to bottom. I called Philips and they sent me a replacement, but the replacement was worse. The speakers would give off this horrendous static noise while watching TV and you would never know when it would happen. Changing the channel or input would temporarily stop the noise. But it would come back on again all through the day. I called Philips back and they said they would replace the replacement.

    A week went by, I called back on the status. They canceled the order and never told me! Apparently, they re-ordered the replacement, but I don't believe them and I am not even treated as a priority. Please help! I am home all day (I work at home and take care of my kids). Because we don't have a lot of money to go out, our TV is a big part of our lives. We watch movies, play Wii, etc. We can't do this because of the "static" issue. I just want my money back so I can buy a different TV from a different company.

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    Reviewed Aug. 21, 2009

    We purchased this TV back in August 2006. We experienced the TV going off and on for a long time when one day, the TV shut off and the 7 red blinking lights started. This was in March 2009. In our experience, we had an extended warranty and between the warranty group and the repair company, the TV was fixed with only a minor delay. Then on August 14, 2009, I was watching TV, a show that I had on DVR and my phone rang, so I paused the show. Within a few minutes, there was a very loud humming noise coming from the TV. When I looked over, it looked as though some kind of liquid was coming down the center of the TV. I really thought from the loud humming, that the TV was going to blow up. I turned off the TV and that was when I noticed what looks like a crack down the center of the TV. When I touched the screen, it was not a crack on the outside but on the inside screen.

    With the TV still under warranty, I called the warranty company and submitted a claim. I told her and another girl and the repair shop all the same thing. No one ever said anything that would have led me to know what they all decided happen to the TV. We are now being told that I am a liar and that the TV suffered some kind of impact and that it is not covered under the warranty! We are trying to find anyone that has had a similar experience. I am a big girl now and if I did something to my TV, I would just say that I did. How can they come to this conclusion without even looking inside the TV?

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    Reviewed Aug. 21, 2009

    I purchased the Philips HTS6500 DVD Home Theater System. It worked fine for a while. I went to put a DVD in about two months ago, and the display just kept going back and forth between "close" and "eject" and the DVD would not play. Also, none of the buttons on the front panel worked, only the volume control knob. There have been many other similar complaints that I have come across while searching for a solution to this problem. I feel that there should be a recall so that the product will be fixed free of charge or replaced with a new similar product.

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    Reviewed Aug. 20, 2009

    I purchased a 37" Philips LCD TV in 2007 and I have had it in for repair for several times. Now again, it will not turn on and the green power light just flashes. My company buys Philips for our new stores and I can assure you they will get a copy of this email and I will convince them to change brands. This TV is a joke.

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    Reviewed Aug. 19, 2009

    Wow, another update on the piece of junk (51-inch TV, model number 51mp6100d/37) I bought! The repairman came out again for the second time. I was told it was a different board. This time, it's for another $150.00. I called customer service again. There's no help there. I asked if they had an address other than a PO box. I can't sue a PO box.

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    Reviewed Aug. 19, 2009

    My husband purchased a Philips 42" plasma TV, Model #42PF9631D/37, in 2006 from Sears. He purchased a warranty for it and every year when the warranty is about to expire, the TV starts to malfunction. Last week, Sears called to inform us that the warranty was about to expire and my husband declined to renew it. Lo and behold, this week it started to not turn on. The power indicator light would turn red after trying to turn it on and blink several times. It will also turn itself off and back on when watching it. I have noticed several people on this site with the exact same problems. This warranty crap is such a scam! I can't believe that people haven't filed a class action lawsuit against this worthless company! My husband was forced to pay over $200 for another year warranty so we wouldn't have to pay over $600 to have it fixed.

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    Reviewed Aug. 18, 2009

    I purchased a 50 inch plasma TV in Dec. 2006. I stopped powering up in Aug. 2009. Purchase price is about $1,700. What a waste. I need a bail out too from Philips. They are useless. Their products are worthless as well. They don't last. It is costing $135 just to have a repairman come look at it. God only knows what it will cost to repair, probably too much than I am willing to invest, so it will go to the junk yard complements of Philips.

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    Reviewed Aug. 13, 2009

    Plasma TV, Model No. 42PF7220A, Serial **, manufactured April 2006 - This was purchased in May 2006. Service Request **. The TV stopped working, red power light flashed 7 times which is a power failure code. Complaints of this same problem are posted all over the web AV forums (Philips TV 7 Blinking red lights). Most consumers are having the problem within the second to third year of ownership. Repair of this problem will cost over $600. Philips will not help consumers with this obvious design/engineering problem. I have contacted Philips customer support with no help.

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    Reviewed Aug. 13, 2009

    I bought a 42" Philips HDTV approximately two years ago. I couldn't afford it but wanted one so bad I bought one anyway. About six months after having it, the flashing red light comes on so I turn it off then turn it back on, again thinking it might have been too hot. But after a while, it didn't matter how long I have it on, it would still flash red. Now, it has become worse than it was. It takes me about half an hour to 45 minutes every day just to turn it on in the mornings! Now I'm to a point where once I turn the TV on, I leave it on all day and night. My electricity bill is very high because of this TV and there is no way I can afford to repair it let alone buy another TV. I'm really disappointed but there is nothing else I can do. I just will never buy another Philips TV again.

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    Reviewed Aug. 12, 2009

    This is just an update on the 51-inch TV I bought, model no. 51MP6100D/37. The new computer was put in at a cost to me of $537.48. One month after the new computer was put in, the TV did the same thing. It wouldn't shut off. Well, the tech came out and yup, it was the computer again, or so he said. Now, we're going on the second computer. Wow, Philips, you sell junk and don't care.

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    Reviewed Aug. 9, 2009

    The television we purchased in late 2006, a 50-inch Philips plasma television, has ceased working. I called the customer technical support center four times in two days to remedy the problem and it created another problem which the technical support center cannot correct. The television was indicating an upgrade was needed to correct the issue. At the advice of the Philips support personnel, I purchased a USB stick, formatted it myself, downloaded the upgrade from their website and installed it on the television.

    According to the information on the upgrade, it should have corrected the problem. The third support center tech was not very knowledgeable and my husband and I were able to get the television on and working. The following morning, we went to turn the television on and nothing happened. When I called the technical support center again, I was told there was nothing else they could do except to provide a phone number to an authorized Philips dealer/repair person in our state. This television cost over $2000.00 a little over two years ago and it appears that it will cost us even more. Does anyone stand behind their products anymore?

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    Reviewed Aug. 9, 2009

    We purchased a Philips 50" plasma with ambilight, model #50PF9631D/37, from Circuit City in Saginaw, MI in Feb 2007. Maybe a year after we got it, it started turning on and off by itself. A year and a half after having it, these things started happening. The screen would go black; the screen would go pink with vertical banding lines; the top half of the screen would go black or the top half would have banding lines. Now the past 8 months, occasionally we'd turn it on and it would click, the green light would come on and then it would start flashing red and there would be no picture or sound. It used to be fixed by resetting the TV, but today that won't work. We've done it a dozen times and it won't stay on now.

    We used tax return money for half of the purchase price and put the other half on a Circuit City card, which we paid off in full before the company went under. We went without a vacation and some non-luxury items for two years to purchase this TV. We are very disappointed and we will never purchase a Philips product again.

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    Reviewed Aug. 4, 2009

    I purchased a Philips 51-inch rear projection television, model #51mp6100d/37 in Oct. 05. After 1 year, the TV wouldn't shut off. We had to unplug it every night. I called the number on the service manual I received when I purchased the TV but the number wouldn't go through. After a few months of trying that number, it finally went through. When customer support answered, I told them about the problem with my TV. They continually told me, "nothing they could do about it." I kept calling the number until I got a tech that would help me. I finally got a number for repair service. I called them, made an appointment. They came out.

    I was told the TV needed a new computer and the tech said this never happens and is very rare. I told him to order the computer and when all done, the bill was $537.48. I continued to call customer support as I felt the TV was a problem to start with but not much help from them. Now, it's a month later and the TV is doing the same thing, "wont shut off again." I finally got an email from customer support for Philips but the email was undeliverable. Then, I was told to try the website and click on other to type a complaint to Philips, no such website.

    I again called customer support to get help from them. That's a joke. So now, again, I'm on the phone with TV repair and it will cost me more money out of pocket. Philips is the worst set I have ever owned. This company should be out of business.

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    Reviewed Aug. 1, 2009

    The green light comes on for the Philips TV but it fails to come on. I phoned Philips many times only to be told, "Too bad for you. Take it to a repair shop." This is the second time with this very same problem in 14 months. People don't pay $2000 for something that breaks every seven months.

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    Reviewed July 31, 2009

    I purchased a Philips 42" Plasma about two years ago and all of a sudden, it goes black and now the dreaded blinking red light which I've been reading about has come on. Really I can't believe Philips has been putting out such a defective product. I imagined that it would not last forever, but I thought that it would at least last 5-6 years. In this economy, we really can't be spending that much money for something that will only last us a few short years. There must be something we can do.

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    Reviewed July 28, 2009

    I bought a 42-inch Philips Plasma TV number 42PF7320A/37 a little over 3 years ago. It started to have a red color across the top half of the TV a month ago. I thought this was from our dish; it was not. Today, the picture just went out. I have sound, but no picture. The number for Philips goes to a call center and they do nothing - too bad. I told them there were thousands of complaints for the same issue on their plasmas, did not care. They told me to call a service center. I said that they have a bad product and they did not care.

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    Reviewed July 28, 2009

    I purchased a 60 inch Philips DLP Projection HDTV about two years ago at Sam's Club and I now have the same story of the flashing power button and no picture. The TV never shuts off or should I say power down to reset itself. I unplugged it for hours, even days to no avail (as instructed on Philips support website). Whether these products are covered under warranty or not, Philips should be concerned that so many people with varied products are arriving at the same conflicting situation. Philips needs to take ownership of these faulty products and issue a recall and have them fixed, instead of becoming a money warlord preying on the consumers who once support their business.

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    Reviewed July 26, 2009

    I have owned a Philips Ambilight Plasma (42PF9631D/37) for under 3 years, with no cable and no video games attached. Average use was one movie per month (it was in my 2nd home). Now I have the classic 7 red blinking lights and no support from Philips. I will not pay the $500 repair. Philips must take responsibility for what they know is a problem.

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    Reviewed July 25, 2009

    I have a 50" Philips Plasma Ambilight that stopped working just 2 years after I purchased it. It does not power up and all I get is a blinking red light (7 times). I called customer service to no avail. This is outrageous. We paid $3,000 for this piece of junk and have no one around to fix it, whether or not it is practical this bad experience is. I read on the internet that there is a lot of people with the same problem. It is time that Philips hears our complaints and does something about it. I am certain that this could become a recall if we join forces.

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    Reviewed July 24, 2009

    We purchased a 50" Philips Plasma with Ambilight about 2 years ago. For the past 6 months, the TV would shut off for about 20-30 seconds randomly. We thought it was the cable connection and had Comcast here every other week trying to fix the problem. About 1 month ago, upon turning on the TV and seeing the green light, it would then turn to red and flash about 5-7 times. And it would stop for about 5 seconds and then flash again. We would unplug the TV and re-plug it back in.

    As of today, the TV will not go back on. So I decided to look online, and I noticed that we are not the only consumers out there with the same problem. When this first started happening, we called Philips. They advised us to upgrade the TV's software. So we went through all of their instructions, and we were able to download the software to the TV. This upgrade did absolutely nothing. We called the service department back in, which advised we would have to contact a TV repair shop in our area to have them come and fix it. I will never buy from Philips again.

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    Reviewed July 23, 2009

    The 42-inch Philips plasma TV (42PF7320A/37) now displays red blinking lights/pixels on the display. There is image on the screen that has fully overlapped with these lights. It seems like many people have the same issue with this model. Philips’ CS is of no use.

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    Reviewed July 22, 2009

    I called about my TV # 27pt6443/37 and they told me since the store closed, I need to pay and submit a claim. That's just wrong! If they can't support their product, they need to stop selling! All I have is Phillip and Magnavox. I will never buy again! TV is on two years old. My daughter's Apex has lasted longer than this one so I had to borrow it.

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    Reviewed July 20, 2009

    I purchased a 50" Philips Plasma TV from BJ's. The TV is two years old and I now have a problem with blinking lights as everyone else has described. My TV won't go back on even when unplugged. I cannot believe Philips is not supporting this problem and leaving all these customers hung out to dry. This is an expensive purchase and the manufacturer needs to be held accountable. If this was an issue with automobiles, there would be a remedy.

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    Reviewed July 20, 2009

    I have a Philips HDTV (Model #42PF7320A/37). For the past several months, once the TV has warmed up (approximately 90 mins), the lower half of the screen suddenly goes black and will remain that way or alternate occasionally with a white lower screen with flashing, colored vertical lines. The upper half of the screen remains perfect with no distortion. This problem occurs regardless of the input (TiVo, cable, or DVD player). I have called Philips to no avail.

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    Reviewed July 17, 2009

    On July 29, 2006, I purchased a 37" Philips LCD HDTV (model 37PF9431D/37). Around June 2008, the unit started to shut of by itself and be back on around 20 to 30 seconds later. This would happen 4 or 5 times a day. Since I had an extended warranty, the TV was serviced by a local TV repair shop and was returned to me 3 weeks later. The service performed was "soldered fuse on power supply." I must also mention the fact that around March 2008, Philips sent me a letter offering to extend their coverage for the following year; and like in the previous year, I could pay in 3 payments of $46.65 each.

    On March 21, 2008, I mailed my first check. They did not send the bill for the 2nd or the 3rd payment like they did the previous year, and I admit that I forgot about the payments until I realized that the expiration date of my warranty was July 29, 2008. When I called about this, they informed me that Philips no longer provide extended coverage to Puerto Rico.

    The TV kept acting the same way, and after many calls to them, they agreed to have the same TV repair shop check it again. It was picked up on August 22, 2008 and returned to me on September 17, 2008. And according to them, nothing's wrong with the unit. It kept working with its flaws but working until the morning of July 15, 2009. I turned it on, and those famous red blinking lights come on, but there's no video or sound. It is dead! I should also add that after many calls, I got my money of my first payment to my extended coverage that was to be valid until July 29, 2009.

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    Reviewed July 15, 2009

    I purchased a set (model #42pf5321d/37, serial #ya1a0612020201) from Sam's Club on 7/20/07. I called Phillips and was told it's out of warranty. You turn the set on, a green light comes on; and then, you get 4 blinking red lights, and it stops. And then, it blinks 4 more times and continues to repeat. Phillips said it was not their problem. I advised the number of complaints from people online. Phillips said they know nothing of the problem. This looks like a class action suit, because they are using poor quality parts.

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    Reviewed July 15, 2009

    I bought a 42" plasma TV in 2006. Now, there is a big, thick black vertical line going down the left side of the TV, impeding me from watching properly.

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    Reviewed July 10, 2009

    The red light special! I think this is what Philips should call their plasma TVs. Looking at all the people with the same problem, it strikes me as more than a coincidence that all these TVs start having the same problem between 2 years and 2 1/2 years. I tried the software update, but since I don't get a picture, I can’t check if the upgrade worked. My TV is still broken. Like another Philips customer, I will no longer even buy a light bulb from them!

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    Reviewed July 10, 2009

    I also have been hit by the flashing red light. I bought a 50" plasma from Best Buy in July 2006 and had no problems with it till a few weeks ago. For a few days, I could unplug the TV and plug it back in. But now, it won't even turn on. I sent an email to Phillips, and they said they weren't told what the error codes were. I was just wanting to know what to expect as far as getting it repaired, as I did not get an extended warranty. I can get a local TV repair to give me a quote for $70. I just don't want to spend money on something that will break in another 2.5-3 years.

    It appears that everyone is having the same problem around the same time. I would hope that perhaps a class action suit could be brought about. Although I know in the end, all we would get is a certificate good towards purchasing a new TV, which is useless if it's another Phillips with the same issue.

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    Reviewed July 10, 2009

    This is the latest of several problems we have had with this 42" plasma TV from Philips. The first few times were all concerning to download new firmware constantly. Today, we got a fuzzy orange bar over the bottom portion of the set and it turned itself off after about 30 seconds. There has not been any kind of response from the set since. I contacted the company only to be told it was out of warranty and to call a repairman. Of course, the closest one is 50 miles away and our expense. We are experiencing the wonderful seven blinking red lights on the front of the set and the only way to stop them is to unplug the TV.

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    Reviewed July 8, 2009

    I bought a 50" Plasma TV April of 2007. In January, we began to have problems where the TV cut itself off. I've called Philips who told me since it is out of warranty, it's not their problem. I was advised by their customer service dept to contact an authorized repair facility. I called Maurice TV/Electronics per Philips' instructions. I was advised that it was a manufacturer's problem. They had seen several of these model TVs and that the circuit boards have gone bad and it is not able to be fixed b/c the parts are not available. I called back to Philips who transferred the issue to their Customer Relations Dept who stated that because it is out of warranty, it is not their problem. After doing some research on the product, I uncovered the fact that the whole series of this type of TV is defective and that Philips is refusing to refund any money nor replace the item.

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    Reviewed July 7, 2009

    It won't start. There are blinking red lights. It took several plug-ins and unplugging to get it to start. It’s very expensive. It was hardly used. I’m extremely angry. It was purchased last October 14, 2006.

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    Reviewed July 3, 2009

    The TV is about 3 years old. I have the same problem that I have seen listed by many other owners of the same television. It just stopped working one day - a red light flashes 6 times or so, pauses for a moment, and then repeats continuously. This was a very expensive TV. What is being done about these claims?

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    Reviewed July 2, 2009

    I bought a Philips HD 42" (Model 42PF7320A/37) Plasma in August of 2006. After about a year, randomly the top half of the screen would turn blank out and look like someone threw yellow and red paint on it from the inside, but the bottom half of the screen looked clear and great. This would happen for about 15 minutes and then it would stop and go away for a day or two. After talking with the satellite company on many occasions, they thought it was my satellite boxes because they were so old and they said they had heard of that due to the closed caption broadcasting and finally talked me into upgrading. So I upgraded my satellite to HD so I could take advantage of the HD TV (which wasn't explained to me when I bought the TV), that lasted for about a month with no issues and then the top half problem started again.

    I called the satellite folks and they told me that it is the TV and has nothing to do with the Satellite. Now, last night I was watching TV and all of a sudden the TV turned itself off and I saw the power light turned red and flashed 7 times in a row, then it paused, and then repeated. I unplugged it for about 10 minutes and plugged it back in and heard a 1 second moment of sound like it was going to start and then it went to the red light flashing 7 times. I called Philips Support and when I told her what model it was, first she started laughing, then walked me through gathering all the info, then asked me to go power it off. I had to explain to her that it won't turn on, so she got a little rude with me and said, “Just unplug it from the wall.” I then informed her it had been unplugged since last night, now what? Then she started talking real low and soft and when I told her I couldn't hear her she started yelling in the phone.

    Needless to say, I was not happy at this point but she walked me through plugging the TV back in and immediately pressing the power button and holding it for 10 seconds and letting go. Same response, 1 second of sound and then it shut off and went to the red blinking led lights. That's when she told me while giggling, “Well you're obviously out of warranty, and there is nothing we can do about it, it's a known issue. You need internal servicing so we will need to call someone at your own expense to fix it,” and gave me a number to a service company close by to call. I did call Sears (where I purchased it), as well but since I didn't get an extended service warranty they will not help me, but they had heard of the issue.

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    Reviewed July 1, 2009

    I bought a 50-inch plasma TV. It turns on after numerous attempts of plugging it in, and the picture goes out once in a while after it's been turned on. I only had it for about 2 1/2 years. I'm out $2500.

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    Reviewed June 29, 2009

    I bought a 50" Phillips Plasma TV, after 6 months the screen went black. I contacted customer service and they advised that there was only one repairman in the area, about 30 miles away from where I lived. He showed up in a rusty beat up old Dodge van to pick up the TV. After about 4 months and numerous calls to customer service, they finally agreed to send me another TV. The TV they sent me was a used repaired model that matched the one I had. Since there is only a one-year warranty on the TV I asked customer service if the warranty had been extended and they politely advised, no, it would not be extended.

    I informed customer service that I only had the TV for 6 months and they had it for 4 months. That only left me a couple of months warranty on the used/repaired TV they were sending me. Customer service seemed less than interested in my concern. I finally received the TV and it worked for 3 months and then started giving me problems. The TV is dead in the water now and I have no warranty left, and from what I hear, probably no hope of getting it repaired or replaced. I am very frustrated with Phillips and their products. I will never buy another Phillips product.

    In addition to the TV, the DVD surround sound system I had bought when I purchased the TV also went out about 5 months after purchase! Both Phillips products have failed on me and it would appear I am not the only one who has had these problems with this company. I would hope that a class action suit is filed against the company, but I feel I am just out the money and will have to consider it a learning experience, that Phillips products are definitely a waste of money.

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    Reviewed June 28, 2009

    I have a Magnavox 32" digital widescreen LCD HDTV with ATSC/QAM tuner purchased on 12/16/06 from Sears. Six weeks ago while watching TV, there was a popping sound in the front of the set near the green power on/off switch. It has not had power since then. The tech installed supply power and BSS boards - discovered to be rebuilt like original boards in my new TV. TV still does not power up. Panel board supposedly on order. My extended warranty indicates new replacement TV when original sales amount is reached for parts/labor ($800). My original Magnavox was 13 years old when I gave it to charity - no replacement parts or service calls. Problems with this set after only two and a half years! My 32" was sold as new, not rebuilt.

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    Reviewed June 16, 2009

    Two years or so ago, my Senseo HD 7810 leaked very hot water underneath the machine. I think this is a safety hazard. It still leaks, but I only use it occasionally. I'm always checking and cleaning up underneath it. Thought you needed to know. Thanks. My number (04202) is not included in their recall.

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    Reviewed June 14, 2009

    About a month and a half to 2 months ago, I went out and bought the 19PFL3504D/F7 model TV and noticed that it was making loud buzzing noise when turned off. I called up to customer service because I wasn't too familiar with this product and was told that I needed a software update for the TV. I really thought that was ridiculous since I had just bought the TV but I went ahead and did. Afterwards the TV stopped making the noise.

    Soon after I had my problem with the TV, I started to get a lot of phone calls at work about the loud buzzing noise. I thought that is was starting to get insane when I started getting calls about that TV that were made less than 4 weeks after the problem was discovered, and Philips hasn't corrected the problem but rather continue making the TVs the same way and have the consumer do the software update themselves if the problem is bothering them.

    I found it extremely horrible when Philips would continue to ignore the problem that they are having with their TV and continue to sell poor quality merchandise. After dealing with completely justified complaints from hundreds of people on units that were out and in warranty, I had to end my employment with Philips. I know that after working for Philips and buying a Philips TV, which has since gone dead, that you should never buy Philips. It will be much less stressful to go without TV for the rest of your life.

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    Reviewed June 14, 2009

    I purchased a 42-inch Philips LCD, Model PFL4203D/27, three days ago from Sam’s Club. I downloaded the most current firmware for the set the day I brought it home. Every day there is a noise coming from the back of the set that lasts about 20-30 seconds that sounds like popcorn popping. I turned the volume down to make sure the noise was not coming from the audio circuit. I phoned Philips today and spoke to a service representative and asked if he would check the computer records and see if there was a documented problem like this for this model. The service representative said that there was no documented problem and went on to ask when a service technician could come. I told him not to bother and I would be returning this set to Sam’s and I would buy another brand. His response, "I fully understand, sir." I guess he knows how poor the quality is of this television and the other Philips products.

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    Reviewed June 14, 2009

    My TV was purchased new in 2007. Two years later, a series of red blinking lights. I unplugged to reset but it didn't help. I called Phillips service center and they said to call a service tech located 80 miles away. After searching the internet, I see that this is a common problem after just a couple of years. Phillips is junk. Do not buy from this company!

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    Reviewed June 14, 2009

    I bought the Philips 42-inch plasma and I am having the same problems as the rest of the folks. TV blacks out after a few minutes being on. I unplug and re-plug the TV. It works for about 5 minutes then the same results. Based on what I have read, I am in the market for a new TV. For all who want a class action, forget about it. The only ones who make out on a C/A are the lawyers. The plaintiffs get some bogus credit towards a new TV or some lame refund. The attorneys get their fees and get to retire. I will just not purchase another Philips product. It is a shame. I bought a $200 regular TV and it lasted 15 years with no problem. I spend $1,200 on a new TV and it only takes 30 months to crap out.

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    Reviewed June 13, 2009

    My husband and I purchased a Phillips 42-inch Ambilight plasma television around two and a half years ago for $2700 from Circuit City. Yesterday, the TV has stopped working and shows a blank black screen with a flashing pink light on the screen. I contacted Philips, they were of no help and said that they knew of no problem with this television, and suggested that I call for service. I refuse to pay up to $900 to have it fixed. I just know now that I will not ever buy another Phillips product. We are now stuck with a big, useless, blank screen on our wall. Shame on Phillips. We will be interested in being a part of any lawsuit against this company.

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    Reviewed June 13, 2009

    I bought a 42" plasma flat screen, model #42PF7220A/37, back in 2006 at Costco. The problem started a few months ago. While it's working fine, the screen goes black. The sound is present, but no picture on any channels. To make it work, I have to turn it off for a few minutes then it works. But lately, once it goes black, I have to wait until the next day and that's very frustrating. Philips, do something! I spent over $2000.

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    Reviewed June 11, 2009

    I got a call at work; it was my wife telling me that my TV that I spent about a $1,000 on is not working anymore. I just brought the TV, not even had the TV that long. This is completely unacceptable. Something needs to be done about this matter. I think everyone should get their money back so we can buy another TV brand. I just can't afford to just go buy another one, TVs are not cheap.

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    Reviewed June 11, 2009

    Same problem, I won a 42" Plasma Philips in December 2007 (one of the top closers at a bank I worked for) and have the same problem. It won't turn on and 7 blinking red lights. My prize has turned into a headache.

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    Reviewed June 11, 2009

    I bought a Philips 42" Ambilight TV from Best Buy in November of 2007. I have had a repairman to my house to replace the circuit board. Then when that didn't work, Philips sent me a new TV. Now, this TV has the blinking red lights. I can unplug it and plug it back in, but still have the same issue on a regular basis. Obviously, with all the hundreds of other complaints, something needs to be done.

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    Reviewed June 11, 2009

    In February of '07, I purchased a Philips 42" Plasma TV, model 42pf9630a/37. This last weekend, the picture went blank and now I have a flashing red light on the front panel that blinks at seven blink intervals. I called Philips consumer hotline and got nothing but lip service. They also offered some relief to the tune of a $80 credit toward the purchase of another Philips TV. Are they crazy? Why would I buy another Philips TV when mine crapped out in two years? Now, I have come to learn the Philips TV division has been sold to another Japanese company. This explains their lack of warranty considerations. I will never buy another Philips TV. I am currently having mine repaired, of course, at my expense. I own a 32" Sony TV that is 15 years old and still runs like a champ! Shame on you Philips TV and good riddance. Hello, Sony!

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    Reviewed June 10, 2009

    20" plasma screen working fine last night, but this morning, cycles through green/yellow/red led indicator light. It won't turn on manually or with the remote. Though purchased new, the Philips rep won't help because he says it was produced in 2006.

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    Reviewed June 10, 2009

    I purchased a 42inch Philips HDTV for $1,500 a year ago and now every time I turn on the TV, a bunch of blinking red lights come on and the TV do not operate. This is an outrage as Philips has no idea how to fix the problem and refuses to fix it. I cannot afford another TV so I am television-less.

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    Reviewed June 9, 2009

    First of all, my husband and I are both retired and we saved for quite a while to buy this TV. We thought we did enough research, but I guess we didn't look at the right places. We bought a 47" Phillips LCD last September 2008 at Sam's Club. We paid $1300.00 with tax. On May 15th, the picture went black. We called Dish and since the smaller TV that we have was working, they said it must be the TV. We finally got in touch with Philips, and on the 20th, the TV was picked up by Olive Electronics and the closest business for repairing this TV is in Madison, FL.

    I called today and they don't have the part yet to repair our TV and could not give me an estimated time that the part will be delivered to them. We are so afraid that we are just going to be out that money we paid for that TV, and as you know, money is not easy to come by when you only live on social security. I know we are not the only ones with this problem, but right now, I would settle for a full refund for fear something will happen again to it after the warranty runs out. We really do not know what to do about this so please help us out if at all possible. We have been renting a TV for 3 weeks now, but will let that go back this week. We have been renting a TV for the entire time, and so far, we have spent $130. I had to have surgery on my foot and have my leg in a cast so this has been very inconvenient and an added expense and worry.

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    Reviewed June 9, 2009

    Some days ago, I posted a note reporting that known problem. After one year and half, without any explanation, the TV does not turn on. I also said that in Brazil we have very protective laws that compel vendors and manufactures to fix or exchange the products, or give back the money when they have, as we say, a "hidden defect". Before suing Philips, I decided to call them again just to give them a chance, and I identified myself as a lawyer and warned them about the cost of litigation. Well, they then opened another ticket and today Philips just called me and said that they will send me another brand new flat TV, better (and bigger) than my broken one. They will call me back again on Friday. Let's wait.

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    Reviewed June 8, 2009

    I purchased model 42pf7320A/37 42" Plasma Philips at Sam's in Puerto Vallarta and have the same problem as many others. It won't turn on and seven blinking red lights. Opportunity for a good lawyer to sue Philips because so many people have the same problem.

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    Reviewed June 8, 2009

    I bought a Phillips 50" flat screen just over two years ago for $1000. The TV has now stopped working and I have learned that this is common with Phillips televisions. This is not acceptable as I can't afford to get it repaired, so I'm now without a TV. I hope a legal suit can be opened regarding this matter as their televisions are hardly cheap! They are robbing us in broad daylight and getting away with it.

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    Reviewed June 6, 2009

    I purchased a 42-inch plasma TV. I just had it right at 2 years. I paid $1300 to $1500 for it (I have receipt). I have the blinking lights, will not come on, no sound, exactly like everyone else’s complaints on this website. It is a shame to pay that much for a TV and it breaks right at 2 years. I called customer service, no help. They said to take it to a repair shop. We were out of warranty. Repair shop said without seeing it, that he thought the "panels" were out and it would be extremely expensive to fix, and he has had many complaints on this TV.

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    Reviewed June 6, 2009

    My 52" plasma TV has the same red blinking light problem. Right now I am able to unplug the TV, wait 20-30 seconds and plug it back in. The TV works, but I am starting to do this on a consistent basis. I bought the TV about 2-1/2 years ago, and like many other consumers, I am having the same problem. Isn’t there an attorney that is willing to file a class action lawsuit? I feel like a small fish in a big pond where I can’t do anything about it. I got ripped off for $2,400 and Philips should pay for this.

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    Reviewed June 6, 2009

    My 2 year old plasma has the "blinking red light" problem, that so many have described. Where can I sign up for the class action lawsuit? The economic hardship is that I will have to purchase another TV, sooner than expected (approximately 3 years), and during a recession. It's not going to be a Philips!

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    Reviewed June 6, 2009

    I bought a 50" plasma TV two and a half years ago, and as all the others, it quit working, and Phillips will do nothing about it. They need a class action suit brought against them. The TV will not work, forcing me to buy another TV.

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    Reviewed June 5, 2009

    It’s the same story as everyone else. I bought a TV for $1,400 around 2 years ago. Now the TV is dead and all I get is the blinking red lights. Philips tech support (phone and email) has provided zero help. I referenced the thousands of complaints like this on the Internet, and they responded by saying there is nothing they can do.

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    Reviewed June 5, 2009

    This is so depressing! I have some sort of red line circus thing going on the top of my screen. No red blinking light of death yet. I think I'm going to round house kick the crap out of the next Philips guy that says "dur is thur a problum?"

    42" Failips Plasma TV. So, back to Sony? I want in on the law suit! I sold my kid for the TV. The worst part is he found his way back home and is watching Teletubbies again! Emotional damages.

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    Reviewed June 4, 2009

    I am another victim of the "flashing red light" on the Philips 50PF9631D/37 plasma television. At not quite 2/12 years, the television does not turn on until I have unplugged and replugged it--sometimes as many as 10 times. The green power light switches to a red blinking light. I unplug the TV, wait until the red light stops blinking, and then plug it back in again. It is taking longer and longer to work even using this method. I have called Philips, but the technician said she could not tell what would be wrong. She gave me 2 "approved" service shops - they were both in different states - more than two hours from my home! I paid $2600 for the television in September of 2006. I will never buy another Philips product - not even a light bulb! I would love to see a class action suit. Philips has to be aware of this problem, yet pretends it is not. I thought this television would last for many years and gave up 2 years of vacations in order to pay for it.

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    Philips TV Company Information

    Company Name:
    Philips
    Website:
    www.usa.philips.com