P.C. Richard & Son Reviews
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About P.C. Richard & Son
P.C. Richard & Son is a family-owned appliance and electronics business that’s been around since 1909. The company offers many products and services, including a product servicing center. P.C. Ricard has limited store locations, but you can buy online and get free shipping on orders over $49.
- Many product options
- Free shipping over $49
- Financing options
- Limited store locations
- Discount terms apply
P.C. Richard & Son Reviews
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Reviewed Feb. 21, 2008
I purchase a Kitchaid Stove model KGSA906PSS June 2007. First there was a bad smell like plastic or chemical burning. I proceeded to use the self clean and the control panel went black. A service man deamed the stove as dead. PC Richards gave me there floor model of the stove and here it is 8 months later and now their are error codes on the stove and the panel beeps. I unplugged it and plugged it in and it reset. I used it but could not shut it off. Scary. This stove is a nightmare. Why wont kitchaid do anything are they waiting for a fire.
This stove is a fire harzard. How can you make a stove that you cant use the self clean or else it blows the control panel. 4 months later their are error codes. I dont understand why kitchenaid would make such a product and if so why wouldnt they honor a replacement that has been perfected. I wont use the stove afraid of a fire.
We made things right in 2008
Reviewed Feb. 8, 2008
I purchased a camera, and in return I get a free Canon printer. The deal was I had to pay $80 up front, then I get it back through the mail in rebate. I filled out all the forms with the upc labels attached to them. It has been 3 months and they are giving us the run around. They mailed us free ink for the printer for our inconvenience, but still no rebate of $80 dollars. This is wrong. I will never buy a Canon product again or a product that has a mail-in rebate. They're all a scams.
We resolved the issue for the customer
Reviewed April 25, 2007
it dies! So I called for sevice and the authorised repair guy shows up. 2 weeks later this piece of crap FRIGIDAIRE is still sitting here broken.
We resolved this issue
Reviewed Jan. 31, 2007
On January 15 I purchase a washing and dryer combo machine Malber brand name. The sales man introduces the store credit card for me to open a credit, which I accepted and I got approved. He told me that the guys who deliver the machine will going to instructing me how to use it, the 2 men who deliver the machine came and through the item in the kitchen like animals, they didn't even took the machine out of the box and as follow didn't give instructions at all. I call the store and ask the sales man Willy what happen with all the instructions he had promise. He apologizes and told me that probably the delivery guys never removed the screws from the back of the machine, so he said that he has to call to make an appointment for them to go to my home to instruct me how to use the machine.
I went yesterday to the store and he told me tomorrow they will call you at work before 12:00pm to schedule an appointment for Thursday or Friday. I called the store like 3:30 pm to tell Willy that nobody called so far and he said they will be there in 10 minutes. I feel like this guy is playing with a client who purchases a machine for $1,050 plus 3 years insurance.
RE: Invoice 33-706561. This incident happened in 2007 and customer was set up with Malber for an installation and a demo.
Reviewed Sept. 3, 2006
I bought most my electronic appliances from PC Richard & Son. One of those appliances, a 42 Plasma TV, needed repair. PC Richards took the TV and returned it in 3 weeks, fixed, but the frames were beat-up.
Another problem occured in the following month so we called the repair and they took the TV. They returned it with nothing fixed, so they took it back. Now its almost a month without the TV.
I've called the service every week, they said it's fixed and they scheduled a delivery. I took a day off, waited for a call in the morning, but they didn't call. At one o'clock I called and they told me it's not fixed. This situation occured three times and I have lost a lot of my vacation days.
RE: Invoice. We have no idea who has been servicing this TV but it is not PC Richard. Customers contract with us on this TV expired in 2006.
P.C. Richard & Son Company Information
- Social media:
- Company Name:
- P.C. Richard & Son
- Address:
- 150 Price Pkwy
- City:
- Farmingdale
- State/Province:
- NY
- Postal Code:
- 11735
- Country:
- United States
- Website:
- www.pcrichard.com