Zenni Optical Reviews

Love shopping for glasses through Zenni. I ordered these glasses recently and love them. Lightweight and you can’t tell you are wearing glasses. Made a mistake and ordered the tint that turns darker in the sun but actually am happy they do that now that I’ve been wearing them a while. Would definitely recommend!

My glasses are fantastic and price even better. This is my go to place to buy glasses only. Fast service also. Try purchasing and I know you will be impressed. Take my WORD and try Zenni and you will not pay a fortune for glasses and can choose from 100s of frames. Join the Zenni family.

Had an issue with glasses specifically for tennis. Thought I had ordered incorrectly but Zenni insisted I return them so they could check them out. I received an email that, in fact, the lenses were faulty so they replaced them.

I truly have found Zenni to be my choice for glasses. Reasonable, quick and am happy with them. Why pay a fortune elsewhere? We are retired, and we could not have the number of glasses we have without Zenni. I find the site very easy to work with.

I ordered glasses on May 8th. and paid. About a week later I got an email saying that my order could not be filled because of my prescription. I have a very rare eye disease that require 3 different types of glasses to wear at different times. As you can imagine going a week without my new prescription glasses was extremely difficult & then put me in a position to have no choice but to go back to my eye doctor and order glasses from them that cost me 3 times as much and I had to wait another two weeks. I ordered glasses from Zenni last year and was extremely pleased so I decided to order again this year which cost me a three weeks of partial vision. I am normally very easy to deal with and understand that bad review's can hurt a seller, however in this case this entire situation was uncalled for. If you do not make certain prescriptions then that should be addressed upon a customer doing an order, not a week later.

I am extremely pleased with Zenni Optical. I have ordered about ten pairs of glasses from them throughout the last two or three years. They're always exactly as described and my prescription comes out wonderful. The one time I did have a problem they replaced the prescription immediately. I have a high prescription and prism but my glasses still come out great every time. I recommend them at least once a day when I get compliments on my frames.

I’ve never had a negative issue with Zenni Optical. Fair prices and always accurate lenses. I’ve gotten single and bi-focal. We’ve ordered several pair of sunglasses also. Over the years they keep excelling in frame selection and speed of delivery. Highly recommend. I’ll keep using the service for my entire family.

I first used Zenni when my prescription changed about every 3 months due to cataracts. My insurance wouldn't cover surgery until my vision could not be corrected with glasses. Each and every pair was perfect. After getting the surgery, I still needed reading glasses and have continued getting them at Zenni. I've told everyone about Zenni and many have ordered multiple pair. My son now has Zenni glasses and he is ready to order a second pair. Inexpensive, quality and service. No reason to go anywhere else!

Love my new glasses. Used chat to ask for help converting my prescription to computer glasses. This was super helpful! Good quality, timely delivery at an affordable price!! If you ask me I recommend this company to all of my friends and family.

I couldn't see right out of my new glasses from Zenni despite a recent eye exam and new Rx. I contacted them and they supplied a prepaid label for return. They checked them out and determined that there was an error making the new lenses and gave me a full refund. So that's all I'll expect from a vendor, only loss to me was some time. I will still order from Zenni like I have in the past!!!

Glasses with flip-up sunglasses. Excellent product, price & service! The price point offers the same quality as the big retails. Loved finding the flip up detachable sunglasses, fun!! Go for it, you won’t be sorry. Can’t say too much, great for primary or secondary glasses.

I love Zenni! I tell everyone I know about it. I've bought over 10 pairs and I love them all. Shipping is much faster than it was years ago. I love all the new styles. I've even bought my mom transition bifocals. Thank you so much.

Glasses are priced low and there are too many designs to choose from. The virtual fitting of glasses helps to find the shape and color that will suit the facial circumference. Customer service is great. My order was processed and delivered in less than 2 weeks.

I have ordered half a dozen or more pairs of glasses from Zenni Optical and have always received accurate, punctual service. Most orders required customizing that Zenni willingly cooperated to make happen. My only regret is the loss of blue tinting for tinted lenses. Given the relatively low prices, it’s a loss I can accept.

I ordered two pairs of glasses on June 14th and paid for the rush shipping in hopes of having them in around 10 days. The order has still not shipped. Zenni refunded me the rush delivery fee which is nice, but I still dont have my glasses that I purposely bought for a trip I have this week. This is my second order with Zenni. My first order came in on time and I was very happy. Now with this delay, I now have to think if I'll order with Zenni again.

I have been shopping with Zenni for 4 years, ever since my brother told me about Zenni. At first I was skeptical, but after my first order, I was hooked. Great glasses at a price that allows you to experiment many different styles. My only regret is that I didn't have this option sooner.

Have ordered 4 pairs in recent weeks and am satisfied with all pairs which vary for distance, progression, tint and blue lockers at my request. Pleased with all of them. Quality of lenses, frames and packaging is good. A slight delay with delivery due to my location on one order.

Zenni is such a great company to have. I am so grateful they exist because I have been fed up with the outrageous prices other providers charge due to the monopoly that exists. Zenni has never given me faulty product and their shipment is quick, order process easy. If you have questions, you can always call.

My last prescription was for progressive/transition lenses in a plastic frame. I look for lightweight frames. Their website offers all the information you need to make a decision. Always have great success with all my eyeglass purchases. Prescription is spot on and great prices offered.

I liked Zenni Optical's styles and what they had to offer, and their prices were great. I went with two full rims, and the ordering process was simple. I got them in 10 days, which was a little longer than some situations, but that was okay.

I ordered a 10% tint. I received a pair that are 30%. This inaccurate tinting happens too often with Zenni. If I ask for a redo, they tell me all the restrictions on me, as if their mistake is my fault or as if I'm making a preference return. Michael

So far, I have ordered 3 pairs - 2 for me and 1 pair for my daughter who loves them! There were no problems with the frames or the prescription. The website was easy to navigate and delivery was uneventful. OrderIng was easy and customer service was very helpful.

I have always been mostly pleased with my Zennis over the years and once again I am happy with these frames. They are lightweight, comfortable and stylish. I enjoy the clip on sunglasses that are cut to my frame. And I think the blokz lens significantly reduces eye tiredness. My only problem this time was, I ordered glasses with a slightly different pd so I have to adjust my head to get the correct section in my progressive. (I'm not sure I'm explaining correctly. My pd is 61, the frames say a pd range of 63-79... I missed that detail when I ordered :) My brain has mostly adjusted and it was my error anyway. I hope this helps! Thank you!

With Zenni, I like the ability to view what the glasses look like on an image of myself. I bought from them for the first time and the online ordering process was easier than I thought it was gonna be so that was great. I chose my glasses because of its durability and appearance. They're great. They work just as they are supposed to. When I submitted my subscription, I had two different glasses with two different prescriptions 'cause I have a near and a far. They caught that, and they wanted to make sure that's what I really wanted. Also, my prescription lacked some information. I was able to go back to my optometrist and get it. I brought it back and separated the two different prescriptions out so that I could get what I really wanted which were glasses for reading and glasses for driving.

The glasses are great. My prescription works beautifully & they are affordable. But the customer service this time was lacking. My original glasses broke. My fault. I reordered the same frames/prescription. I paid to have them expedited. I don’t know why but there was 1 problem after another from that point on. I called & the rep apologized & refunded the cost of expedited shipping. I was keeping track of the progress via the tracking number. I sent a message via Facebook messenger 6/7/19 asking why my glasses were being held in a UPS facility & I was told to contact UPS. I get it. But I feel like at that point Zenni should have found out what was going on. Which is how I responded to the Facebook message returned by Zenni. That was on 6/7/19. Today is 6/27/19. Thankfully I have my glasses now so I can drive & work. But they never even looked at my remark let alone bothered to respond.

Prescription was perfect. No complaints! Second paid of Zenni's! I have recommended this to a bunch of family and friends. The glasses looked the same as they did in all of the photos. Fit well. The frames are durable. Lenses came unscratched.

Zenni is the best thing that was ever invented in the history of the world. I’ve been with them for a long time. I've tried other things before going with Zenni. I also tried using insurance, where you get free glasses, but the glasses cost $700. I've paid $800 for a pair of glasses that didn't work. Everything else I’ve ever had sucked. But I liked all of my Zennis. They last close to a year. When you go to the optometrist, everything is for free. The lenses are $350, and everything ends up costing $800. All you gotta do is go to the eye doctor, and get your prescription mailed into Zenni. And that costs like $50. Any time I’ve ever not gone to Zenni, I haven’t been as happy as I have been when I’ve gone to Zenni. I’ve already recommended them to numerous friends.

Was not happy with my glasses. Love Zenni. Immediately went on to order different frames. Went on chat to tell someone what was going on. Iris was so helpful. I was very satisfied with what they did. Will always get my glasses from Zenni. They are the BEST.

Sent glasses back. They were not correct. Spoke to someone. Said we didn’t have to do anything. They were being remade. 2 weeks later checked on them. They had been put on hold waiting to hear from me. Not what I was told first time. Hopefully they are in their way now.

I still waiting for the item. I dont know what happens but I dont have information about the item I buy. I wait a few days more and start the no pay of the item cause never come. Im so much dissatisfied.

My niece told me about Zenni and it was so easy to order that I just stuck with them. I have been ordering from Zenni for about 10 years already. There was a learning curve when I first ordered from them, but it has been pretty easy now. I always buy rimless and then round, like John Lennon or Harry Potter-style glasses. I prefer rimless since it looks like I’m not wearing glasses. They show less, so I don’t have to look like a person in glasses. And then lots of times, they hardly show at all.

I love my new Zenni frames and glasses. Can't beat the price or quality. I did go to local optician to get stems adjusted. They fit perfectly. I have gotten so many compliments. I always use Zenni when I need new glasses or just want an extra pair.

Zenni has been great. I use it as often as I can. I had ordered from EyeBuyDirect before, so I decided I'd check out Zenni's site too. And I found that their frames were more updated than EyeBuy. So, I went with Zenni. I've purchased a good 10 to 12 pairs from them. It's adult glasses, and unfortunately, their prescription doesn’t change much, but I have a 13-year old daughter who needs prescription glasses every year or every six months depending upon how much her eyesight changes.

I have placed 2 orders with Zenni: 7 pairs of glasses and 2 pairs of prescription sunglasses and I LOVE ALL OF THEM! I have 0 complaints! They all fit great, I love how I could customize both pairs of sunnies. I will never buy another pair of glasses at an optometrists office again. Thank you Zenni! I'm obsessed!

I placed my order 2 yrs ago and when I went and had my latest eye exam I learned that my 1st ever pair of progressive multi focal lenses we actually single vision. I watched them check the lens multiple times because I couldn’t believe Zenni would make this mistake. Because of some other vision issues I hadn’t really thought anything of my inability to read with my glasses on. I just assumed it was my other issue causing the problem not the lack of multi focal. As I said this was my first pair so I did not know what to expect. When I returned home from that appointment I called and talked with a supervisor by the name of Israel. This man was very friendly had great customer service skills and said they would just simply credit me the cost of the progressive lens on my next order since I had already paid for them but did not receive them.

I was weary trying an online optical store as I was a former employee of a popular optometry business. It was very easy to use, wide selection of frames for style and fit, and good selection in lenses. The Zenni frame fit helped a lot in my final decision. It was very affordable, so I bought 2 cat-eye styles and polycarbonate lenses with the best AR treatment. They arrived in time and the lenses were great quality. I was very happy with my purchase and do plan on buying more.

I'm overall very happy with the frame and the lenses that I received. There are however a few minor issues. The clip-on sunglasses didn't have any picture on the website, so I imagined to be magnetic. They're not magnetic, and they didn't damages to the frame the first time I put them on. I called and a new frame was sent out to me again. I ordered a wide frame for my need. The front of the frame is pretty wide, however the legs are really tight and not wide enough which cause discomfort when wearing.

My eyeglasses came in with comfortable, attractive frames and lenses for a reasonable price. Our experience with Zenni has been good. They are responsive and provide a good inventory of frames and options to choose from. We had one pair, out of 5+ orders, come in to scratch easily, and we chose a credit to our Zenni account, and returned those glasses. Otherwise, I also have received compliments on my eyeglasses gotten from Zenni.

We love Zenni! I have ordered many pairs of glasses for myself, husband, and father from Zenni. We never have any complaints. The new “try on” software is greatly improved, and much more reliable. We’ll go back to Zenni over and over for new glasses. I also like how current Zenni is with styles and colors. Prices cannot be beat!!!

Very happy to find an online shop for glasses that has so many choices. Their glasses are of good quality at good price. Easy to upload prescription values and virtual try on to see how it will look on you. I have recommended many others to use this site.

I have purchased two pairs of glasses through Zenni. I was happily surprised at the quality of the lenses. They were actually better than the lenses from the optician. My total price from Zenni was about one fourth the price of my past glasses. After insurance. I especially like how I can shop for frames in the exact size I need. The pricing is all upfront. Now I don’t pick frames off a wall with no price tags. I have recommended Zenni and two people have ordered and loved them.

Ordered my new glasses through ZENNI and everything about the ordering processing was not complicated... my prescription is on file. I decided to go a little out of my comfort zone and order a pair that was a little risky... LOVE my new glasses and I will be ordering again through ZENNI very soon. HIGHLY RECOMMENDED!!!

All I can say is that I have never had an issue with glasses that I have ordered from Zenni. All of my orders were what I needed and they are affordable as well. Just so everyone remembers, there are a few thing that need to be done correctly on the customer end so make sure the correct information is inputted before placing an order. You give Zenni the right information, that will make you the right glasses! Thank you all for what you do!

Have ordered from Zenni optical for many years. I keep coming back year after year when I need a new pair of glasses. Have told local eye clinic and friends needing glasses about Zenni Optical. Excellent products, excellent selections, excellent service, excellent prices.

I have referred this company to everyone I know! I love this company! I love my blue blocker lens!! I have missed out my whole life... I even sleep better after getting these lens!! I have ordered many frames and I love them all! I have 3 children and not one frame has broken! The quality is unmatched!

I love that Zenni website is so quick to order. So I ordered my replacement clip-ons for my glasses. Easy Peasy. I have ordered several pairs of glasses. Affordable and stylish. The website makes it easy to upload your prescription.

I liked Zenni's price, and I bought full rim glasses from them. It was recommended on the site. It was easy ordering on their site. I went through the recommendations on there, and I got what they recommended depending on the prescription I was given. There were a lot of frames that were available, too.

I have purchased 3 pair from Zenni. Two eyeglass and one sunglass. I am very happy with them. I like how their website stopped me from trying to buy frames that would not work for me. The glasses all fit well. I have recommended them often and will definitely buy again.

I wore contacts for many years up until my astigmatism became worse. I now wear eyeglasses and no problem or issues seeing. I get compliments on my glasses everyday, on the style and color. I'm extremely comfortable and happy to wear these glasses. I've never liked glasses up until now. Thank you for your service.

I've ordered several pairs of glasses over the last 4 years with Zenni, and have had good experience 90% of the time. There were a few times when the lenses weren't quite right, but they cheerfully refunded my money. The wait time has gotten better over the last year. It seems like I get them faster. Overall, for the price I end up paying, they're great!

Fair trade is my description of my experience. I lost a pair of 'cheap' glasses $208.00 with no extras, and placed my first order, for two pair, under $140.00. Because I could afford what I really need, my vision has improved, and my experiences in the world like basic shopping and driving are comfortable without changing glasses repeatedly.

Ordered from Zenni at least 3 times (at least 9 pairs in 2 months) and have referred friends and family. Prescriptions have been accurate and quality is great. Will definitely be my “go to” for my family’s optical needs. I just wish they had ANSI compliant safety glasses!

Somebody told me about Zenni Optical, and I liked their price. I’ve ordered more than once from them. I did it all online and the process has been easy. It was a good experience.

So many frames to choose from... all the add-ons you want for affordable prices. I saved over $300.00 going through Zenni Optical for my glasses. If you have any questions or problems they are very easy to work with and will help in every way possible. I received my glasses within 2 weeks.

first time using online eyewear. It was a great experience in using your Website and surfing for eyewear was effortless.. Easy to order glasses, excellent fit and fast delivery. Will be using your service again. Thanks.

Reordered same frames with prescription updated, received them quickly, put them on and have admired the fit ever since. Very satisfied with the service and the product. Suggest customers fill out prescription form first because that establishes a home and facilitates the choices and changes thereafter.

This is my second time ordering from Zenni. This time I ordered 3 pairs of glasses. My glasses were at my door within 2 weeks, the site had said to allow up to three weeks! The glasses each arrived with their own hard case and cleaning cloth. They are perfect. Love the quality of Zenni!

The quality of Zenni's products is superb, along with their customer service! I had a problem with one of my glasses that were ordered, and it was fixed, perfectly! The frames fit exactly as I had hoped, and look great!

I love your selection, pricing, and quality. I have purchased quite a few pairs of glasses from your website. Your website is getting easier to use, but it is still a bit sticky. Most of the glasses I purchased fit without needing adjustment, which is wonderful. I check regularly for new styles.

Your service with my orders have been exemplary. I love everything about your company and products. Thanks for the experience with my return also. Quickly taken care of without any problems. When I had an issue with my pair that I ordered I simply called and everything was take care of.

Ordered a pair of glasses which indicated 10% off of my next order. Approximately two weeks later, attempted to order another pair, but Zenni Customer Service informed me that they was not offering the discount. Did not order the glasses.

Customer service is exemplary! Always helpful and have taken care of my issues. The rep knows the products and listened to my questions. Always professional and courteous. I will continue to use Zenni for my optical needs. I don't know what else I can say. Keep up the good work.

I love my new glasses. I wasn't sure about the color, but absolutely love them and the blue pizazz. I've had so many compliments and feel like they jazz up my image. Because the prices are so reasonable, I was able to get the tinted transitions lenses.

I was able to purchase a terrific pair of frames that look great in my face as well as lenses to help correct my vision, all at a more than fair price. Wait time for their arrival was minimum and I will be a repeat customer.

Always fast, easy, convenient. Great prices and styles. Like to try on feature. Nice tool to see what looks best. I have never had a return or have been unhappy with any purchase. Would like to see more options for clear frames in rectangular style.

Was my first order to give it a try. Obviously no quality control over product leaving the factory. The glasses were packed well but bent when they arrived so had to happen upon or prior to packaging.

I had a fall and my glasses got broken. I ordered a remake on Tues and had them by Sat. These glasses are every bit as good looking as one's I paid over 500 dollars for and they were only 40 and 18 for fast service. They have progressive uv protection anti-glare and scratch resistant. I am very happy with them and would recommend Zenni to anyone.

I wanted to return the pair of rimless transitions. I'm a new customer and had to experiment with what works and what doesn't. I find that ordering standard progressives from you is problematic without precise measurements that you would get at the storefront optical in-person. It took 2 pairs to realize this. I want to buy a ton of glasses from you. Mostly workspace progressives and distance transitions. Since I had used to store credit, I only got half refund. I understand that policy and why you need to have it, but it turns me off and I'll probably be going elsewhere. I think that's too bad. You should make exceptions to the policy when you hear what's going on with the customer who is new to progressives, transitions, and online purchasing of glasses. You'll end up losing money in the long-run if you don't change.

I have placed 2 orders with Zenni. Will not again. By the time you pay for all the things you need the price is not far off from retailers. Out of the first four glasses I ordered 2 did not have the correct prescription according to my ophthalmologist. So those glasses had to be pitched because sending them back cost so much. Zenni does not stand behind their glasses. The glasses are flimsy and cheap, but not in price. Don’t let those 6.95 and 9.95 prices fool you. The end price is much more. The second order I made took over a month to arrive. These glasses were a bit heavier, but still substandard. I do not recommend this company unless you have a very weak prescription because the price is excessive for the quality of the glasses.

I got so tired of going to optical places that said two pairs for $69, etc. and walking out with one pair for $200+. So crooked, so I had heard about Zenni and decided that it couldn’t be worse than these other places. Wow! At these prices I dare try different types of frames for me AND my teenage daughters. Even though it took me a little longer to decide what I wanted and to figure our pupillary distances, our prescriptions have been great and we have MANY more pairs of glasses so we can change around. My grandbaby broke one pair of my frames and it was so easy to reorder that same pair of glasses. Thanks Zenni. I recommend you to all my friends and family. So happy I was told about you.

We’ve used Zenni Optical for a number of years now and ordering from them online is easy. I like it. The price is good and the shipping is usually pretty fast. The quality is very good too.

I am mostly happy with Zenni, or I wouldn't buy! Usually quality is good; but I have had issues during the past 6 years. My reservation is: it's difficult if things go wrong. Return mail to USA is costly, and takes time. Zenni should have a LOCAL Australian "trusted" optometrist to check 'quality' and to check problems with lens when complained about; and whether complaints are justified. Returning items overseas is foolish and inefficient.

I love Zenni; cute styles and awesome prices. I have referred to so many people. I have about 5 pairs ordered from Zenni and they are all so cute. What are you waiting for? Quick arrivals & cute frames place your order now!

Great selection of glasses for a low price. I've ordered 9 pairs of glasses and only had one pair that I would complain about. Besides that I'd give Zenni an 9 out of 10. Order a pair see for yourself.

Square Glasses 4421917 Purple Multi. I'm a return customer, have ordered several times and have always been very pleased. Great prices and terrific selection of frames! I love being able to upload photos to get an idea of how the glasses will look on me prior to ordering - very useful.

I've ordered twice from Zenni Optical and I love BOTH of my purchases. They were exactly what I wanted and putting in my prescription was easy. The customization and numerous amount of frames to pick from is amazing. 5 stars, I'll be buying again.

I made some mistakes placing my order based on an experience. They spotted the problem, contacted me and helped me make choices that were acceptable. They were very friendly and persistent. I appreciate them going the extra mile to be sure I had the right prescription.

I am impressed with all 6 of my purchases. Great quality, many beautiful frames to choose from, and the prices allows me to purchase a few different fun looks to match whatever I’m feeling that day. Cannot find that anywhere else.

I've used Zenni since 2016. I'll be honest, ya girl hasn't been back to the optometrist since 2016 because vision insurance is expensive. BTW, are y'all thinking about providing prescription pop up services? You're based in San Francisco, so of course, the Bay Area being the tech guinea pig, that'd be pretty dope. Anyway, back to my review. My first order I ordered like three different kinds of glasses and I figured out that some pairs are too small for my head frame. But the cool thing about it was that you allowed me to return the pairs that didn't fit, hassle free and I was able to keep a store credit that allowed me to purchase a pair of glasses around the same size as the pair that did fit.

I totally love my new glasses from Zenni! The process of picking/viewing glasses on myself with the photo program provided was spot on for when I received my new specs! I have told everyone where I got them from and the timely manner in which they were shipped! Thanks, Zenni!!!

Zenni Optical had the style frame that I was looking for. This was my first order from them and it was very easy, simple and straightforward. But the time for it to ship out was a little longer than I anticipated. I can go to a local optometrist, pick out frames, and they can get lenses put on ready for me to take the same day. But with Zenni, it was pain-free. It came in a vertical case and I felt like I got what I paid for. The glasses don't feel like it's gonna break easily.

Aloha. I was referred by a friend and am happy to refer likewise. The products are great and the price is even better. Had a bit of a problem navigating website; however, I do love the tools for picking out products that are most desirable. Will buy from Zenni again!

I have ordered 3 pair of glasses from Zenni Optical and it was a very easy process. I have been very pleased with the glasses I received except for 1 pair I ordered and didn't like how they looked. I was able to return them and get credit to my account for future orders.

We have had 3 opportunities to order from Zenni and have felt like each time was a fantastic experience. Our first time we were in a bind as our son who needed his glasses broke them the day after Thanksgiving. We placed a rush order and made a ‘good enough fix’ and within a day the fix was destroyed. I reached out to Zenni customer service and they were able to add expedited shipping and bump him to the front of the manufacturing process. He had his glasses in about 4 days, over a holiday weekend. It was amazing! The other two contacts were as adults need glasses, both fairly standard orders and both timely and well made. We are Zenni customers forever now. THANK YOU!!

Great experience with ordering glasses! Even got an email when I put in two prescriptions but one didn’t quite match the other just making sure it was correct or if they need to change it, now that’s is customer service at its finest. Thank you.

I had made a first order of 8 pairs of glasses. Four were for reading and four were for distance. I initially made an error with the “PD” (pupil distance) for my reading glasses. I had forgotten that the PD is usually reduced by 3. A sharp Zenni technician however caught that and I was sent an email before the order was processed. I checked with my Optometrist and he confirmed that to be true. So, along with super prices and nice quality glasses, great customer service is also included! Keep up the good work!

I've been ordering Zenni's for years and I've had very positive experiences.The prices are fair. There is a decent selection. The process is generally easy, but you as the consumer better get your measurements "right". (I have a big head, and it took me a while to get things down). Overall I've been a happy consumer.

Easy order glasses, very inexpensive, shipped more quickly than expected. One pair of glasses was bigger than expected, but still trendy. The lenses don't seem to correct for astigmatism the best, but I ordered the cheapest lenses possible and the lenses are still comfortable, so still worth it!

Zenni is amazing! My glasses came quick and they are everything! I love how you can customize them (I added tint and letters). They are super affordable and I recommend everyone give them a shot!!!! You will be so happy!

After receiving my new glasses, I developed a headache from wearing them the very first hour. I took the Zenni glasses to my Ophthalmologist and they stated the prescription was wrong and not made correctly. I sent them back and after not hearing from Zenni for a month, I called them. They said I didn't include my PD. I pointed out the the number was indeed on my prescription. The next day I got an email stating that the prescription was correct on the Zenni glasses they made so no refund would be given but a store credit MINUS my shipping costs would be given to me. After 8 good pair of glasses and this happens. I'll never use Zenni again and will stop recommending them. I've read several other reviews with the same problem. VERY POOR EXPERIENCE!

I've ordered a lot of glasses from Zenni. Rarely I have an order that never arrived, but customer service would immediately send a replacement. The glasses are always great quality, only a few adjustments have ever been needed. I'll never order anywhere else. I go through a lot of glasses at work, so Zenni has definitely been the best quality and best price!

I’ve been a Zenni customer since 201. I’ve ordered 13 pairs of glasses, and they’ve all been wonderful! I tell all my friends about Zenni, and I know a few people have ordered from them! My glasses are always right, but the one time they weren’t right, Zenni made them right, at no cost to me… Even though it was my fault. Zenni’s are always on point with fashion and there are so many frames to choose from, my only problem is deciding which frame to order! But, the cost is so reasonable, I always order more than one pair! I won’t go anywhere else!

This is the second time I have ordered sunglasses from Zenni. My first pair was in January 2016. They would still be ok if I had not sat on them. This new pair was under $20 and I absolutely love them!!! They are the best sunglasses that I have ever owned! Customer service and product are both great!

I can't review the glasses themselves because after 9 full business days my order still say processing. This in my opinion is unacceptable. Of course Zenni customer service is blaming me for the delay because the PD on the prescription was wrong but I did not receive a email till 5 full business day after the order questioning the PD value. This issue was resolved fairly quickly. When I contacted Zenni this morning I was told that one pair of glasses had been processed. Which means they have not started the second pair. That in turn means I will have to wait even longer to receive anything from them. If I could get my money back I would cancel the order completely. It's a sad thing to to say but go to Wal-Mart. You'll get your glasses sooner.

Not the most user friendly site. Can't find customer service, when I finally did, only until glasses in shopping cart can they see your order to answer your questions. When all is said and done, there was only one frame that was available, due to my progressive prescription. Wasted so much time. Twice the size of my current size. Thank goodness large specs are in style. The picture of the frames on, all seemed the same. Need to be larger and clear!

I had trouble with the first pair of glasses I ordered. The second pair I ordered are great. They are lightweight, clear and fits nice. I find that metal frames are much better than plastic. Will buy from Zenni again.

I couldn’t be happier with the pairs of glasses I bought. One wasn’t in stock but I was sent a notification as soon as it was and ordered it right away. Everything was easy and seamless. I would definitely recommend Zenni to everyone. The variety is great, with so many fashionable frames it was hard to choose just one. Lastly, the prices cannot be beat. I will be buying again!

I have worn glasses since I was 13, and for most of my life this was a function of necessity. I wore glasses because I had to, and I wore whatever pair I was given without much thought to it. In my life, up until 2019, I have owned and worn a grand total of 6 pairs of glasses. Never prescription sunglasses, either. It always seemed like an unnecessary expense for something that I used but never gave much thought to. Then my colleague told me about Zenni Optical. At first I didn't believe her. After two decades of paying premium for my medically required glasses, how could some online place be so cheap? It had to be a scam, I thought. But I was WRONG. It turns out that I have been being scammed for YEARS.

There were problems with the first pair I ordered but got it sorted out and second time around went smoothly. I wasn’t charged for first pair and was given discount on second pair to accommodate the wait. All in all, went ok.

Aviator prescription glasses. This was my 2nd pair of glasses I had ordered off of Zenni Optical. I was very pleased with the first pair but the 2nd pair I had ordered was extremely small frame and I was unaware that the sunglasses clip on was literally just tinted plastic and the clips were directly in my view.

Best place to buy glasses and sunglasses!! It never takes as long as it says it will to ship, the styles always look the way I want them to and best of all... they don’t cost hundreds of dollars!! I highly recommend ZENNI and anytime people compliment on my glasses I tell them exactly where to find them!

I like my new sunglasses and the correction is good. The service was fast. The only thing that was a little off is if I don’t look straight ahead I get a rainbow effect to the sides. I like the color of the frames.

I ordered my first pair in 2018 but I was new at online shopping and the glasses were too large. When I let Zenni know, they advised to me order another pair. The second pair were free and were amazing. I then ordered another pair and I am extremely happy with the service, the glasses. I highly recommend Zenni Optical.

I've just ordered my fifth pair of glasses and it couldn't be an easier. Fast, accurate, great frame choices. You can get funky to functional. Sunglasses to bifocals, totally beats all others! The cost is beyond phenomenal! The choices I've made have saved me hundreds of dollars. I don't know why anyone wouldn't use them!

I love my new Zenni glasses. My mother loved them and had me order her a pair. I will be delivering them tonight and making a selfie of us to post. My daughters also love Zenni. 3 generations of Ladies in love with fashion frames from Zenni!!!

I have a strong prescription so it is rare to order glasses online and have them fit correctly. I was happy with the shipping time, as well as the frames. Since my prescription is so strong, I was satisfied that lenses fit the frames.

These guys really stepped it up. I had a pair get scratched and then I reordered but ordered the wrong prescription. They not only canceled that order free of charge but sent me a new pair for free. Really impressed. I’ve been a customer for a long time but never expected this kind of service. Only improvement would be to be able to see the new order and track when it will get here.

I have ordered 2 pair of sunglasses and 1 distance glasses. I was skeptical that I was going to get the same quality that an eyeglass store would provide! Wow was I pleasantly surprised! All three were perfect, high-quality glasses. I am more than pleased with the product, the ordering process and the turnaround time. Highly recommend!

I highly recommend Zenni Optical. My son gets plenty of compliments and a referred a few people as well. My husband also love the frames. We love the options, it’s easy to understand. We don’t order from nowhere else.

They are awesome! I have ordered 3 pairs. They fit perfect every time. The price is fantastic and the Try On function with an uploaded picture is sooo fun. I tell everyone I meet. I have every color saved in my list and look forward to getting one for every outfit. The only thing they could do better is offer accessories for the glasses, like eyeglass chains.

I ordered a pair of eyeglasses and was quite unhappy with the fit; I worked via email with Representative Krestal ** on an exchange/reselect. She was most helpful. I have received my new eyeglasses... perfect fit! Excellent vision! I am very pleased with the process and outcome.

I love Zenni Optical!!! Always quick and super easy. Prices are amazing!!! Zenni Optical allows me to purchase glasses at a fair price with many styles to choose from. I have recommend Zenni Optical to my family and friends. Continue to do what you guys are doing. Keep up the good work Zenni Optical...

Although the price could not be beat, the quality sure could. I can't even wear them because they fog up and even though I ordered a protective finish on the lenses, I can't seem to get them clean. They just seem cloudy almost. I've never in all my years of wearing glasses ran into anything like this. I would love help in resolving this matter.

I love Zenni! These glasses have made my life a little better. Not only are they are affordable and cute and the cost makes it possible for me to have multiple pairs of glasses!! Highly recommend! Especially if you manage to lose them like me!

I ordered two pairs, one silver ovals and the other round and purple. They're both functional glasses as good as ones I paid a lot more for at Lenscrafters or Cohen's Fashion Optical. The purple framed ones are particularly good, love the design and shape especially the fact that they have no nose pads so they fit comfortably and are easy to clean. Zenni's prices are incredible, I've ordered three pairs for a grand total of 1/8th what I spent on my last glasses order in 2014, and in the couple months since I made the purchase they've been just as good as far pricier brands that one has to trek to the store and endure a sales pitch to buy.

Every time I have called to get assistance, the wait is always long but I get nothing but great service with anyone whom I speak with. I did not add an order number because I have placed so many orders with Zenni, for myself and my son. I have also recommended this to my family and friends.

I had 2 bad experiences with ordering glasses from Zenni due to incorrect Rx to overtinted lenses. Each time I tried to correct I could never get the desired lenses in the shade/tint I wanted. I now have a set of glasses that I will probably wear very limitedly if at all. No more will I order anything from Zenni Optical again.

Zenni glasses are a tremendous value. The quality is exceptional and the prices are amazing. The only issue I have with them is they use UPS for shipping from China and UPS service is terrible. Please go back to FedEx!

I like Zenni. They have some of the best variety of frame styles in the online arena. However, I don't understand why you can't get a full refund on unwanted frames, since they will be resold anyway once the lenses are popped out of them. Also, it's sad when you finally find a frame that works for you, but when your prescription changes you can't repurchase the same frame because it's been discontinued. So then you have to start the process all over again. Oh, and I also think it's unfair that you can't use store credits on sale items. I have bought at least 10 pairs of glasses from Zenni within the past few years. The store credit is not a gift from the Zenni. It is my money that I paid for glasses that did not work and I was unable to get that money back. I should be able to use it for any purchase.

Zenni had what I wanted. I've had my Zenni eyewear for years now and the online ordering process is great. The delivery time is good, too. I have recommended them.

I have ordered two pairs of glasses from Zenni and I love them both! I originally ordered glasses from Sams to try to get glasses I could afford and they were $120. The ones I ordered from Zenni were $30. Perhaps eye doctors are price gouging?

They look and feel great. I received them in a timely matter. Opened the package and loved them already. I can see perfect out of them. Even outside they are perfect. The sun doesn't bother me at all. Thank you so much.

I love having a pair of glasses to go with every color in my wardrobe. I couldn't possibly do that without Zenni's excellent pricing. I had an issue one time with a pair of glasses where the monofilament around the lens broke. I called tech support and they sent me replacements immediately and pointed me to the YouTube that showed step by step how to replace it! If I were to be critical in any way about buying glasses online, it would be to say that I always have to have them adjusted locally. And I wish that I could put my ideal frame specifications into your website search -- so that only glasses fitting those specs would show. I waste a lot of time having to open up the information on each individual pair of glasses to see if they are the right size and rejecting the majority of them.

I was surprised that these delicate glasses were packaged in a bubble wrap container and then put in a cheap plastic bag for a UPS shipment from China. It's incredible to me that they weren't shipped in a sturdy cardboard box, filled with bubble wrap. Lucky for me they arrived unbroken or smashed, despite the ragged condition of the plastic bag that held them. After all the work, expense, and delicate items being shipped, they should at the very least use cardboard boxes for these glasses. That's my only complaint on an otherwise good experience with Zenni Optical.

Yes, I love Zenni and so does my bank account. I love my frames and lenses and will continue to buy my glasses here in the future. Quality is excellent. I have been doing endmyopia vision improvement so hopefully will be back to 20/20 someday but until then Zenni is my go-to place for glasses.

Everything my girlfriend had told me about Zenni (their prices, the way they fit, how quick the product was delivered) made me buy from them. I bought for my son and everything was fine. The delivery met my expectations.

I am able to see longer distances better, clearer however I am no able to see close, can't read up close with my glasses. I expected to see both near and far so I am disappointed that I can not read with these 2 pairs I purchased.

I received more than 1 pair of glasses, 2 different far-sided and one pair of progressive lens. The ordering process was confusing, I spent a great deal of time working through it and obviously received 2 additional pair because of it. However, the progressive lens are difficult for me to look through. The quality and appearance of the glasses are not what I anticipated. Given my experience, I will never order glasses online again.

They are sitting in a drawer. I can't wear them for more than a few minutes at a time because my left eye twitches with them on. I get tons of compliments when I have them on. These were made on a credit from a previous pair that didn't work out. Progressive lenses.

Not happy with this process. While the customer service on the phone was very good with one of the employees that I spoke with, I also had a negative experience with another employee. My product was good, the process and time that it took to get it right was not.

I have been ordering my glasses from Zenni for 9 years, and have loved nearly every pair. The service continues to exceed my expectations with respect to quality, expediency and style. Whenever I get compliments on my glasses (which happens a lot), I always recommended Zenni. I've explored other online ordering options, but never take the plunge. I am faithful to Zenni. Please keep up the great work.

I've been on the hunt for quality glasses online to avoid having to pay optician prices. My cousin recommended Zenni and at first I was hesitant but after looking into the company many people have had pleasant experiences so I went ahead to view their selection. The whole process of selecting frames, figuring out fit, and ordering was easy and very user friendly even through mobile. What really solidified Zenni as the only place I will ever get glasses from is the quality of the frames and the price. The frames were all carefully packaged, fit my face without adjustment, and looked exactly like pictures and 3D try on. For 3 pairs of glasses I spent under $60! Given I did take advantage of a site wide discount but my total still would have been under the $100 mark.

Have purchased glasses from Zenni about 6 times now and love them. What I pay for 2 pair, is about the same amount as one pair at regular places. Plus my granddaughter has an eye issue and they make her eyeglasses perfectly, even with a very different type of prescription. My family highly recommends Zenni.

What an awesome company. Over the many years, I have recommended Zenni to SOOO many people and will continue to do so! One woman was so excited she ordered a different color or style of frame to go with different outfits -- now HOW COOL is THIS??? Very. Customer service is also excellent, and re-order is a snap. I Love Zenni!

I have ordered numerous pairs of glasses from Zenni and I am always completely satisfied. Great prices also! I am pleased with the different fashion tints I have ordered that match perfectly with the frames! I have already recommended Zenni to my friends and family for all their prescription glasses needs.

Excellent quality and value. Hard to adjust though -- memory titanium doesn't like to move, except for the nosepieces. I like the frame design a lot, but they don't fit as tightly as I would like and I have not been successful at improving the tightness. The ear pieces seem to extend farther past the back of my ears than other glasses I have had -- that is, the ear pieces doesn't curve down behind the ears as I would have expected them to do. Because of the inflexibility of memory titanium, one is locked into the original design of the glasses. So everything is not perfect, but the glasses do work well, seem sturdy, and are an amazing value.

I cannot even begin to say how happy I am with my purchase. It was scary at first ordering something that was as specific as glasses. I was petrified I was going to get them and something not be right. But they ended up being perfect!! I will never order glasses anywhere ever again. I am just over the moon. Such a great price and high quality. And an app called eye measure “measured my face” and the glasses fit perfectly!! Thank you so much for these great products! First time I ever had prescription sunglasses and it was a life changer.

Honestly, so far I have no complaints. Before I got my glasses I was nervous for the outcome, cause it was a brand new prescription and I've never ordered online for glasses before. But I am absolutely in love with my frames. They're super cute, the prescription is spot and I can see 100x better. I am just blown away by how affordable all of it was, even with like 3 or 4 add ons I got, and the timing to get my glasses compared to a local optical store was incredible. I will definitely be ordering from Zenni again.

I have ordered from them several times, not only can I now afford to have multiple frames to go with my outfit or mood I also can customize my sunglasses. I get compliments all of the time and I tell everyone about them. Best option ever and so much better than all of the stores who overcharge!

Great affordable glasses. I was hesitant to order online glasses, but I couldn't be happier. Once I got my PD from my eye care provider - I felt confident ordering. I purchased one non-prescription frames/lenses and one prescription sunglasses. Love both of them. The easy frame try-on was fantastic to know what they were going to look like. I will be buying from here again. Love my Zenni's.

Not correct prescription?? I don't know if I ordered wrong? I went to Costco for her first pair and they are wonderful. I got the info from them to order and my daughter hates them? She can't see and they give her a headache.

I loved how user friendly Zenni is! I also love how quick my items shipped and how they were packaged to maintain clear unscratched lenses. I have already referred over 5 people to the site who have said that they are in need of quality, affordable lenses.

I've been wearing glasses all my life. I've always purchased my glasses through my optometrists (same Dr. for the last 25 years) using insurance. My eyes are really bad with major astigmatisms and require multi-focal, progressive lenses. My out-of-pocket has always been $400-$500 and I've never been impressed with my overall vision. My last visit yielded almost the same prescription results and the new glasses were just... OK. My prescription sunglasses were very scratched and I needed new ones badly but could not afford them at this outrageous price. I was given a prescription card on my last visit to my optometrist that had all the information on it.

I've been using Zenni for a couple of years now and have no complaints. You can see what the glasses will look like, price is excellent and they arrive quickly. My prescription isn't complicated, but I do get the transition lenses so I don't have to be bothered with carrying around prescription sunglasses. I would highly recommend their product and online service.

The order I placed with expedited shipment had the wrong PD and were returned for repair. Inspection was to take up 10 days and it has now been 15 days and still not inspected which would take less than a minute to measure PD which I already had done and verified. This is the second pair of glasses that I have purchased from Zenni which were both incorrectly made. The first pair, I just threw away, but was convinced by a consumer advocate to try them again. I phoned Zenni and I was informed that they would check into the delay which still hasn't happened. Happy...NO.

I own 4 different pairs of Zenni's and every single order has been smooth. Their product is very sturdy, stylish yet super affordable. The glasses almost always ship out within 10-12 days when I've selected standard shipping. The only place for improvement is the add-on selection. It can be a little confusing which options would be for sunglasses vs. reading glasses. It seems some options are mutually exclusive and that is not clear while making the selection sequentially. Returns are smooth as well. Will continue to use Zenni. 4.7/5

In women's frames, more choices. My wife and I have ordered many glasses over the years. Maybe the tint in sunglasses could be darker. My sister lives in Canada and has Zenni. Her doctor was impressed with her $100 or so glasses. The doctor spent $700 on hers. Yes, we definitely look even more fabulous! We recommend Zenni with no hesitation.

This is the second pair of glasses I’ve purchased from Zenni in the last couple of months! I had a question about how to order the glasses and their customer service representative was very nice and helpful! Their glasses are very nice and the price is great! I’ve had a lot of compliments on my glasses and always recommend Zenni! Their online ordering is very easy! Thanks for making a great product Zenni!

I've been buying from Zenni for years now and love the variety and service. I also convinced my wife once her expensive sunglasses were stolen to try Zenni. She is also pleased and wondered why she didn't do it sooner. She will reorder again and add to her collection. I have 12 pairs of glasses from Zenni and I am always getting compliments. Everyone thinks I'm rich lol.

The process was very easy online! Got my amazing glasses in a week! Will definitely order again!! I love the assorted styles and colors to choose from. I’m a nurse and will have a different style for any color scrubs I wear!!