Zenni Optical Reviews

I own 4 different pairs of Zenni's and every single order has been smooth. Their product is very sturdy, stylish yet super affordable. The glasses almost always ship out within 10-12 days when I've selected standard shipping. The only place for improvement is the add-on selection. It can be a little confusing which options would be for sunglasses vs. reading glasses. It seems some options are mutually exclusive and that is not clear while making the selection sequentially. Returns are smooth as well. Will continue to use Zenni. 4.7/5

In women's frames, more choices. My wife and I have ordered many glasses over the years. Maybe the tint in sunglasses could be darker. My sister lives in Canada and has Zenni. Her doctor was impressed with her $100 or so glasses. The doctor spent $700 on hers. Yes, we definitely look even more fabulous! We recommend Zenni with no hesitation.

This is the second pair of glasses I’ve purchased from Zenni in the last couple of months! I had a question about how to order the glasses and their customer service representative was very nice and helpful! Their glasses are very nice and the price is great! I’ve had a lot of compliments on my glasses and always recommend Zenni! Their online ordering is very easy! Thanks for making a great product Zenni!

I've been buying from Zenni for years now and love the variety and service. I also convinced my wife once her expensive sunglasses were stolen to try Zenni. She is also pleased and wondered why she didn't do it sooner. She will reorder again and add to her collection. I have 12 pairs of glasses from Zenni and I am always getting compliments. Everyone thinks I'm rich lol.

The process was very easy online! Got my amazing glasses in a week! Will definitely order again!! I love the assorted styles and colors to choose from. I’m a nurse and will have a different style for any color scrubs I wear!!

I am pleasantly surprised. These frames are really cute and the price is great. I now have a huge collection of glasses. I am at a stage where progressives are never quite the right focal distance so I use multiple pairs during the day depending on the task. For what I used to pay for one pair of single vision, I can have 5 pairs of progressives!!

I have been ordering from Zenni for some time and am very happy with all purchases. I have also ordered glasses for my family as well and all are very happy with their glasses. Great selection and prices and love that you can try them on.

Hi, I love Zenni. I am a foster parent and supply eyeglasses for kids in my care, and even kids that have successfully returned home to their parents. Some of the kids we care for have never had glasses, some are teenagers, but many don't know how to care for them. They break them and lose them often. The warranty services at conventional optometrists do not work for us, and eventually, they stop helping us replace and fix their glasses. Zenni is the only way that I can keep these kids seeing. I currently supply glasses to three rowdy foster boys from ages 7 to 15. Two of them have left my home to return to live with their parents. When I find out that their glasses are broken or lost from their parents, I just order another pair from their record on Zenni.

I have ordered 3 pairs and all fit perfect!! I even told my friends about them and they have ordered glasses too... the best thing I did was trying this website... I would recommend this website to anyone I know!

I love my Zenni glasses. What I also like about Zenni is the idea of being able to purchase the glasses direct and have it shipped to me at a lower cost. Everywhere I looked, it was more expensive. I also like the variety and the shopping experience is great. Being able to shop glasses for my kids, take picture of my kids and upload them and see what the glasses look like on them was awesome. I also get to have my kids' input. We look through what's availabel and I ask them what they like. Being able to purchase the glasses even in grades, clip-on shades and all the extras are great.

Besides the fast service and great price, I appreciate the personalization that you offer, name engraved on the inside of one arm. I take my glasses off and on, and have a bad habit of laying them down. Always returned!

I was real pleased with the darkening pair of glasses and regular blue bloc pair of glasses. The single vision pair are useless to me as I am near sighted and can see close. I need a pair of readers for when my contacts are in. The pair I received from Zenni are for close up vision but don’t work when I have my contacts in. I probably just didn’t understand what I was ordering.

It started as my mistake; I incorrectly ordered sunglasses instead of transition lenses. I realized my error upon receiving my glasses. When I contacted the agent he was very short and difficult to understand. I stated that I had a difficult time understanding him and he started speaking louder and copped an attitude. I feel that a compromise could have been suggested i.e. 20% off the next pair that I was going to order in the same style frame. Now the sunglasses are sent back and probably trashed. Possibly the frames could have been reused for my next order. Or again some kind of agreeable resolution. With a little tact and ingenuity I might have kept them.

Everything about the order process was great. Fit and finish are fine, however, I was required to adjust the nose pieces with pliers to fit me, but it worked fine. Really appreciate that smaller frame sizes are available... larger frames do not look good on my face. For this reason alone I visit the Zenni site first. Thanks.

Zenni Optical has a wide variety of glasses at very affordable rates. I was able to purchase two pairs of glasses for my daughter. They arrived earlier than expected. She loves her glasses and always receives compliments on them. I plan on purchasing glasses for myself and other family members too. Thank you.

I have bought several pair of glasses from Zenni, maybe 30 pairs. My only complaint is that Zenni has stopped offering the blue photo lenses. I have definitely bought less glasses the last couple of years because of this. Please bring back the photosensitive colored lenses.

Expected more from Zenni as my son recommended. Have been looking and finally got new prescription and ordered. Frames are junk with flexi plastic ends that cannot be adjusted to fit properly. I would not recommend to others because of my experience and not sure if I would ever order from Zenni again.

The website made it super easy to order and figure out your prescription. After wasting hundreds of dollars on glasses for the last 30+ years I have found an easy and convenient way to find chic glasses that doesn't break the bank! I cannot wait to order my next pair.

I have 4 pairs of Zenni glasses and absolutely love them. I will never buy a $400 pair at the eye doctor again! I've gotten many compliments on all the pairs I have/had. I see perfect and so many cute styles to choose from.

Loved this site! Amazingly low prices and it was so easy to put in information and get help finding things! I ended up not liking the way I looked in a pair and returning them was a pretty easy process. Would recommend!!

I bought a pair of glasses from them, droped on a carpet and lens fell out and chipped both sides, great deal but they shouldn't have broke that easy. I wouldn't get blue coating on glasses not good. These should come with a warranty if they break that easy.

I ordered progressives, but the my optometrist said they weren't progressives. I explained this to the Zenni Customer rep and he admit that they ignored the distance part of the prescription since I picked a Zenni "made up progressive" type. It's false advertising to say something is progressive when it's not. Seeking a refund. Asking for reasonableness. Zenni should explain it's not really progressive in their advertising.

I am thrilled with my Zenni glasses. For too many years I purchased from a mall-based company and got no answers as to why they just pushed the most expensive lenses on me. 4 years ago I put down $350 for my specs, two years ago the price was double. Now I'm on a fixed income and I projected that a new pair of glasses would be over $1200. I spent a lot of time considering purchasing glasses from an internet based company worrying that the prescription would be off. I finally decided to jump in and purchase my new pair through Zenni. I am so glad I did!

I have grown weary of paying exorbitant prices for glasses at the usual retail sites and thought Zenni was worth a try. I was a bit concerned about getting the fit right but armed with the measurements from my existing frames I ordered glasses with progressive lens along with sunglasses with single vision polarized lens. Frames fit very nicely and prescription seems spot-on. My only regret is that I didn't select a frame style that allowed for progressive lenses in the sunglasses. I'm not getting any younger and the eyes on fish hooks aren't getting any larger. My experience with Zenni has been nothing but positive.

Zenni made it very easy to buy my glasses online. Every time I wasn’t quite sure of what to do there was a pop up answer available, like they knew it was something I might not know. There were so many styles to choose from and I liked the virtual try-on option. I love my new glasses and Zenni even taught me how to adjust them to fit just right. I am so happy to find a good product at an affordable price! BTW, I used my Healthcare Savings Account to pay for my daughter’s and my glasses. I am getting prescription sunglasses next!

I made a mistake on my first order and was given a store credit just the same, impressed. The person I dealt with was very helpful, his name was Michael and he was stationed in Mexico City. The only complaint I might have is not knowing where the glasses are now, when I check it just says processing still and I ordered 10 days ago.

It was my first time to order eyeglasses online, so I was extremely skeptical that it would be of good quality. I ordered, and provided my complicated and powerful prescription, the website was very easy to use, I particularly liked the fitting guidance and also the way you can photo capture your own head to see the frames on your own face. The eyeglasses arrived to my house, and there was no duty import charged--so thankful for that. The price was very very good compared to what I can get locally and to be honest these are the best pair of glasses I have owned in 20 years of going local. I would highly recommend Zenni Optical. Try it out like I did and be pleasantly surprised. They have my business now for my next pair of sunglasses.

I like the price at Zenni and I have been buying from them for a couple of years. Their customer service has always been excellent and the online ordering process has been very easy.

I couldn’t be happier with your customer service! I inadvertently submitted my order twice online, and when two identical pairs of glasses arrived I was dismayed. I called immediately and was told I could return the duplicate pair for 100% store credit refund. Thank you!

I've ordered 5 pairs of glasses from Zenni - I know, why order so many from an untrustworthy vendor. Well, I'm a glass half full guy and hate the entire process of getting glasses. I've gone the full gamut from private eye doctors to Costco and was never happy with any of them, mostly because of the hassle factor of repeat visits. Zenni seemed like the perfect solution, but it turned out it wasn't. Aside from no hassle, they have that part down, the final product is mostly unusable. The progressive lens don't focus on anything correctly, I need to be six inches from my computer to read it.

I am really glad about your service. I got on time my eyeglasses and it was very nice. Thanks, Zenni for having a great customer service! You have provided such a wonderful experience because it was my second time making an order an as usual, it was right on time and accurate!

Love these glasses, after 3 pairs of glasses. I have never been disappointed. I wish my computer would allow the virtual setup but it has no camera. Although the feature of uploading my pictures helps tremendously. Been telling people all about your site.

I heard about Zenni 12 years ago and they were the first I've ever heard of online glasses. I've tried a variety of different styles with them being affordable. I don't wear my half rim ones as much but between full rim, plastic, metal and rimless, I have them all. The quality has been good and they immediately fixed the pair I had an issue with. I contacted customer service through email and it was extremely easy. They were transition lenses, and it was the transition piece that wasn't working. So, they sent out a whole brand-new pair and that was within a week. When I order glasses, it usually takes one or two weeks, which is quick. I have recommended Zenni to many people.

Found this company thru the Clark Howard website. The bottom line, 100% satisfied with no issues. For $62...how can you go wrong? Just get a prescription from a MD with pupil distance and you're ready to go. Also get the measurements off your existing glasses!

I absolutely love my new glasses. I got 4 different pair for less then one pair at my eye doctor. The prescription is perfect. I've gotten so many comments on all of them. I've told all my friends about the Zenni site.

The glasses my family purchased on Zenni site are best quality and they cost 10% compared to the prices in my country. They also arrive fast and the package is perfect. I personally have 4 pairs, my husband 2 pairs and my son one pair. We just put our sight prescription details in our files on site, measured a fitting frame we had and the distance between pupils, chose a frame - and ordered! Zenni offers many combinations for quality and fashion, supports astigmatism and as far as I know - all sight problems.

Zenni's price range stands out and their order process is very easy. I have ordered three glasses through them. I had one pair of glasses that were sent to me and broke during shipping. They immediately sent me a new pair. They were great. It was quick and easy, and everything was great. Every time I've ordered, there weren't any mistakes. The one mistake was a shipping accident that wasn’t their fault, and they addressed it right away. I would recommend them highly.

Extremely happy with the glasses I ordered/received from Zenni. This is my thrid pair. The first pair I was cautious and only ordered the basic lenses. If I had known how good they are I would have got all the options the first time. Good glasses good price.

Buying my glasses through Zenni was a positive experience. They helped me translate my prescription into what I needed to order my glasses. The glasses look like they did when I used the Try On feature. I bought progressive glasses for less than it costs to cover my annual optometrist appointment.

I’ve always loved ordering from this company. The prices are amazing. The quality of the glasses blow me away for the price! I highly recommend Zenni Optical. I love that there is so many different options you can add on to your glasses! My only complaint is how long the standard shipping usually takes but it’s expected because of where it’s shipped from. I like that with every order they give you a case and glasses cloth.

So, I messed up on the first prescription I entered and had to return them. The shipping was fast and the return policy and speed at which that all went down was super fast and easy too! The glasses are very nice, good quality and look fantastic on my daughter! She loves them!

These lenses are either so ineffective they do nothing whatsoever or are an outright fraud, I haven't decided which. I paid extra for them and got NOTHING in return for it. Zenni should be ashamed at selling such a poor and/or fraudulent product.

I am so happy with my glasses from Zenni. I have had cataract surgery so my distance vision is great. My close up is terrible. It ing vision is great with my new glasses. I have three pair, one is sunglasses. I love them. They are the best glasses I've worn in years!

Very pleased with Zenni service and product. I used to work for a private practice optometrist and was always told never order online. Well, I disagree completely. I have never had an issue with the lenses from Zenni. I have ordered 5 pair and will definitely order again.

We love Zenni and have used them for multiple orders. Most of our family wears glasses and we find affordable glasses that are also stylish. Always good quality product! We have a teen daughter that can find many different styles for any mood or phase she is going through.

I wear contacts so I got a pair of backup glasses for $21 including shipping. My wife thought I had fixed my old broken $300 premium brand glasses. She couldn't tell a difference. They literally look almost identical.

I've worn glasses since I was five years old. I'm now 77. Needless to say, I've spent a fortune on glasses. I don't think I would have tried online glasses shopping, except that my highly trusted ophthalmologist recommended Zenni. He gave me my new prescription and an accurate PD measurement. It was really fun to try on glasses. Today I am collecting compliments on my lavender glasses with the clip-on sunglasses that are a perfect fit. Thank you for your low prices - I paid $118 including shipping. I'll be back for more.

Great glasses for my first ever pair!! They look sleek and mature and fit very well!! Being able to try them on via online picture helped me pick out the perfect pair for me!! Easy to use website and fast shipping.

Zenni had good recommendation and their prices are good. I ordered a pair of sunglasses like aviator style, and I ordered a few pairs of round glasses. They're full rim, which are what I was looking for that time. I called the customer service at Zenni and made a change to one of my orders and they were awesome. It was very easy to make the changes. I really like the original online ordering process as well.

Upon receiving my glasses I was ecstatic! They looked incredible and I had been waiting for weeks for them to arrive. I put them on, they fit perfectly but the prescription was horribly wrong. It actually made my eyes blurrier, and they didn’t offer to replace them.

I had prescription glasses and lost them. I decided to use Zenni. My exam was 5 months old. I sent the information, got the glasses can not read anything. The glasses are way off. I sent them back, sent the prescription to them. I was told they were done correctly. How can that be? My eyes didn't change that much in three weeks. I can get better glasses at the Dollar Store. I would not recommend any Company that is clearly at fault and will not take any responsibility. Another junk Company that should go out of business.

I love the prices and the quality doesn't fail. I can get two pairs for the price of one designer brand and I don't have to worry about breaking my glasses. I will continue to buy glasses from Zenni especially when my prescription changes every appointment.

Zenni provided all sorts of tips to be able to easily order glasses without trying them on in person. The try on tool is fantastic and I also like being able to search glasses by size. I usually have to get adult small which is often limited in shops. I also filtered my searches by frame shape after using Zenni's guides to know what shape frames go with my face shape. Overall, using Zenni was fairly easy, once I learned the online glasses culture, and saved me a lot of money on needed products.

My sister told me about Zenni, and they're a little cheaper. I had glasses with no rim, and they kept breaking, so I tried the full rim, and they're doing well. They're light, but they're very good. The ordering process was also very good. It's fast and very understandable.

I guess you get what you pay for or in my case less than you pay for! I ordered a pair of tinted progressive lenses to wear in the car. I had then for just under one year and when I put them on to drive home from work tonight it was like looking through Vaseline. It looks like the tinted coating on the lens melted. It wasn't hot today and I don't understand why they would all of a sudden self destruct. I've owned many sunglasses which I've always kept in the car and I've never had a pair melt before. I called Zenni customer service and was told by a disinterested customer service rep that it was my fault for leaving them in the car and that I should be more careful. I told him that maybe they shouldn't make their glasses out of such cheap materials. Needless to say they have lost my future business.

I frequently order from Zenni Optical and normally they nail my prescription at an affordable cost, with accessible customer service. For this, I feel compelled to give at least two starts, although the order I received today is worth 1. I ordered two pairs of glasses with the exact same prescription as all previous orders. The right eye for both glasses was way off from what I had requested and clearly not what I wrote on my prescription (mind you, this was the same prescription I always use, so it was entered correctly). I believe this to be a manufacturing error made.

I bought these glasses for my husband thru Zenni, mainly because he doesn't wear glasses and now that he needs to I didn't want to spend a fortune to have him lose them. When they came, he complained he couldn't see with them and put them in a drawer. When he had his yearly checkup the Dr. checked prescription and they were opposite of what they were supposed to be. I contacted company and even though it had been longer they said to send them in. Once they received them they said they weren't their frames. I sent them a copy of the order, they said the temples had engraving not theirs, I told them they needed to do a better job inspecting, we did not replace the temples or anything else!! So to make a long story short, they sent them back, claiming they weren't theirs (they are), and did nothing about the screwed up lenses. I guess you get what you pay for but in this case we got zip!! BUYER BEWARE!

I'll start off by saying that the frames themselves are cute, comfortable, stylish, and seem extremely durable (more on that later). However, my overall experience with Zenni was very poor. During shipping the glasses went missing. It happens, I understand that. They made it to a distribution center 2 hours from me and just disappeared. I contacted customer support asking what would be done if they either did not arrive or arrived damaged. The glasses actually DID eventually show up before I got a response, which was just referring me to the tracking number. I know how to use a tracking number, that's how I knew they went missing! They did not answer any of my questions. (Perhaps other customer service techs are more thorough. Your mileage may vary).

I have purchased at least a dozen pair of Zenni glasses. All have been very well made, look great and always to the right prescription and features. Especially love the magnetic clip-on sunglasses for the round frame style. More styles should feature the magnetic clip-ons.

This is my 3rd pair of Zenni glasses, plus I've ordered 2 pair of prescription sunglasses. I have been pleased with all my orders and get so many compliments. The glasses are delivered fast and are so affordable, and it seems like the options are almost endless! I like using the photo simulated try on tool, a great feature to virtually test the glasses before purchase. My only wish is they could create a coating for the lenses to reduce smudging!

I recieved glasses that weren't even the glasses that I ordered. The prescription was COMPLETELY different than what I sent in AND when trying to call the customer service # I never got through so I was ** out of my money and glasses. Smh straight RIP off... I had to go to America's Best Glasses to get a pair.

We found Zenni when our son was in kindergarten. That was 11 years ago now, he went through 8 pairs of glasses that year and if we would not have found this site the kid would have broke the bank! Since then we only order from Zenni and get our money's worth every time! Thanks for sticking around and making your business better everyday!

I read about Zenni in the Clark Howard newsletter a friend sent to me. I had just been to the optician for a new prescription and priced a pair of new glasses in their optical shop. The cost was to be over $700. I decided to give Zenni a try as I already knew what I wanted, but didn't want to pay such a high price. I got exactly what I wanted with Zenni at a fraction of the price. I liked them so much I ordered a pair of sunglasses. Again, another perfect pair. I highly recommend Zenni Optical.

Zenni Optical is the best. I’ve been dealing with them for years and always been satisfied with their service. Whenever I’ve had issues with an order, they've corrected it without any issues at all. Recently I ordered new glasses, but had submitted the wrong prescription. I was able to correct the prescription, return my order and receive a new, perfect pair. They’re the best.

I ordered Titanium rimless glasses and they are ok, the transition part doesn't get very dark but overall they are acceptable. I don't feel they are as good as ones directly from optical places but good value for the price.

First I love your glasses. Can’t beat the quality for the price but my fiancé ordered a brand new pair of glasses and got the clip on shades which I loved so I ordered two for my own not even three days later I noticed my fiancé’s brand new glasses are scraped where the metal rubs on the glasses and now my brand new pair of glasses are also scraped. I am very very upset about this. I wish you could figure a way for the clip ons not to scratch and ruin your glasses.

I returned the glasses because the PD was wrong and it was easy. No fuss and now that I have the new glasses, they're great. The representative didn't argue with me just asked what I was calling about and how they could help. Great customer service!

My sight is -3.5, -3.5 and I was afraid of how this would all turn out. I am very pleased with the results! I expected my order to arrive in maybe 2-3 weeks, and it shows up at my door in only a week! The glasses are beautiful and exactly as I’d hoped, and I can see perfectly out of them. They give me a nice break from my contacts late at night and when I just don’t feel like putting them in. Highly recommend to anyone who would like glasses at an amazing price!

Prescription progressive lenses. My order was placed with you on May 14th - all good and very happy client. I then received notification that the glasses would be shipped imminently - very excited. 2 weeks passed no glasses. I then contacted your chat line after tracking. My glasses had arrived in NZ on 27th May and used the tracking no. here ending in NZ. Sadly they do not have any record of that parcel arriving here, and the tracking no. is not valid. I spoke with NZ Post today and they are investigating this and will reply in 24 hours. So my question is if you have sent glasses and I have not received them what are my rights! I have found your chat line very helpful and would be interested in hearing from you.

I been getting Zenni for myself and family throughout the years and reffering to others as well! I would not ever go Anywhere else! My family loves their glasses! Thank you Zenni!!!! I will always be a customer for future purchases indeed!

That was a seamless enjoyable experience. It was very easy. My only eyeglass outlet. Easier than buying them here in town and if you need anything at all they are there to help. Thanks. My friends are all using Zenni now.

As soon as I put on my glasses I knew I would have to return them. They gave me an instant headache. The prescription was from an optometrist, pupil distance was correct, but the vertical center of vision was much lower than it should've been. I would pay extra and wait a longer time if Zenni offered to ship the frames, have me mark the vertical center of vision, and then have me ship them back so they could make the lenses. Really a gamble when you buy glasses online. Luckily the return was easy, but only 50% back as is their policy.

The shipping experience was great. The glasses are super trendy and cute and most importantly affordable. Not too sure about durability but I only need glasses to see when I sit in the back of a class. I am a fan of Zenni’s glasses and will be buying from them in the future.

The glasses are great - we’re very happy with them, and they were reasonably priced. They arrived much faster last time, this time it took nearly a full month for them to arrive to our home in Australia. But, the customer service and products are excellent, and I’d buy from Zenni again.

Zenni was cheaper than the other companies and they have a lot of variety. Also, the quality was good on the first pair I got. I've ordered four times now and it was easy. I just did it all online and my interactions with the reps were very good. Delivery was fast too. I like my glasses, including how the full rim looked. I've definitely recommended to some friends already.

Both my wife and I have used the services of ZENNI for the purchase of spectacles. In both cases we found the adventure very smooth professional and excellent value for money for a quality product, we would purchase from this company again without hesitation.

I love the price and styles available. But I got the clip on for my frames and it scratched my lens and frames. I was told to send a picture of the damage. I sent a picture of it and asked what my options are. I was informed to ship it back to verify the scratch and if determined then new lenses will be made. No options given, no questions asked. I have one pair or glasses, I donate all my old ones and can't just ship it back for a maybe we might help you. I'm dealing with the scratch as it's at the edge. I will plan on doing business elsewhere in the future because of this. A flaw in the planning of the clip on shades scratching the lens and frames because of screw placement and then the lack of follow through really ruined my experience.

Sent 2 pairs of glasses back and was only credited for one. One pair of sunglasses I did not like and pair of glasses have to change prescription. I have ordered before and had no problems. Not sure what has changed with policies, but I will be using local store instead from now on.

I ordered a thick frame glasses through Zenni. When the glasses arrived I was in shock to see it was VERY crooked and did not fit on my face at all. I tried to adjust but the frame is very thick and it always goes back to the wrong default crooked way. I'm very dissatisfied with the purchase I made and I don't recommend them to anyone.

I recommend Zenni to friends. The first time I ordered, I never even looked anywhere else because a friend recommended them. However, I messed up because I didn’t really understand it too much, and I made it a minus instead of a plus. Once I got my order, I called Zenni and we realized what the mistake was. They were great. Zenni took them back, made me a new pair and they were good quality for the price. I ordered quite a bit since and the website was easy. It’s even a little better now with the picture on how you can try the glasses on.

After my husband had a great experience purchasing eyeglasses from Zenni, I thought I'd give it a try. I'd always purchased corrective eyeglasses and contacts from the optometrist or retailer, and thought they seemed pricey. With my prescription in hand, it was easy to set up an account and start shopping. You can even upload a photo of yourself to 'try on' different styles. I settled on 2 pairs and with my prescription it cost just over $50! The glasses came about a week later. I was very happy with the fit and received many compliments. I even recommended Zenni to others.

Zenni is positively disrupting the market in an industry that has been fleecing consumers for decades. My experiences with Zenni have been very satisfying! Better quality frames, supper fast, excellent customer interface and service and, best of all, priced at a small fraction of what I had been paying through my optometrist office. I am a repeat customer, Zenni has earned my loyalty.

The site was so easy to order from. I had to measure a few things but it was simple. I was able to preview the glasses on my face by uploading a picture to the website. The glasses I chose were great!! They were very inexpensive and the quality was above expectations. They shipped very quickly and I had them several days before estimated. Great experience and will order again.

They remade my glasses, I can see great with one pair, but other 2 pairs, not so much. The far vision segment is basically the same as the reading section. Just ca not see in the distance. Something is just not correct.

My wife liked the Zenni Optical selection and bought some glasses from them. But when she ordered mine, she put in the order and prescription and it wasn't filled correctly. I had some correction as far as nearsightedness but there was also some prism that was supposed to be there. We had the glasses checked after we got them and there was no prism put in there. I've probably had them for two to three months and then, I went to get some prescription, went to take it to another place that prescribed them and had them checked when I got a different pair. For regular prescriptions, Zenni is fine. But I don't think I'd be able to go back to Zenni because they didn't give me the right prescriptions. I had to go buy some more expensive ones. Other than that, I'm satisfied with my experience.

I decided to try Zenni Optical after my dog got ahold of my glasses and destroyed them. I needed something that could be delivered quickly as I can barely see without them. The website was easy to navigate and I loved the “try it on” feature. I couldn’t believe the amazing prices! I normally pay $200 for one pair at my local eye clinic. I paid for express shipping and expected the glasses to arrive in 7-10 days, but they arrived in just 3 days! I can see perfectly with them. The case and cleaning cloth were an added bonus. I also ordered the clip on sunglasses and those are great too! Super easy to clip on and they do a great job of blocking sunlight. I plan on ordering several more pairs. Thanks Zenni!

I've been wearing Zenni for six years and I have ordered from them three times. Two of them were from the Pride lines, which supports The Trevor Project, and one of them was a pair of standard frames for sunglasses. The ordering process is super straightforward. They explain everything that I need to do and once I do it once, I don't have to pay attention also. Also, they exceeded their shipping time. They told me it was gonna take a certain amount of time and I received it two days early. That's always nice.

I have a strong correction and need progressive lenses. An optician might charge me up to $500 for a pair. When I started using Zenni, low price was the draw. But quality -- once I got my first pair -- kept me coming back. I might buy two pairs a year, plus sunglasses. I might mention how Zenni solved one problem. The plastic (silicone?) nose pads broke on one pair. Zenni sent me (for no charge) a kit with new pads (and extras), tiny screws, and a screwdriver. My glasses with progressive correction and high index polycarbonate usually run about $130 or thereabouts.

Zenni was cheaper compared to others and I ordered myself full-frame glasses a year ago and then just recently, I ordered for my son, which was the third time I ordered. The second time was about six months ago when I ordered six sunglasses and the clips to go over my glasses. Everything was fine interacting with their customer service and every time I used them, they were a little bit early which was great. I’ve been happy with Zenni.

I ordered a pair of glasses with the most expensive transition available at ZENNI and when I received the order, I was shocked to see the thickness of the lenses. I stop here and advise to be careful before ordering any transition.

A coworker told me about Zenni Optical and I like that it is much less expensive than going to a different eyewear company. I've placed two orders with Zenni and their ordering process is easy. I purchased my son a couple of pairs of glasses, and the quality is really good. I don’t have any issues with them. They were a little bit big for him, but he is little.

Purchased glasses mid Jan. Everything was as expected. However, now the lenses are separating from the frame. I have tried several times to reach customer service, sat on hold for well over 20 minutes only to be disconnected. I have not been able to successfully get ahold of anyone, despite being told average hold time is 7 minutes. I just need glasses that work. I spent over 100 dollars and expected them to last longer than 4 months! There are 4 people (2 under 13 years old) in my household that wear glasses, I have never had them fall apart after 4 months.

The Zenni website is superb. Extremely attractive, easy to navigate and loaded with information about ordering prescription eyeglasses, all in a clear, comprehensible format. The Zenni prices are excellent. The selection of frames is quite good. Customer service, however, is pretty much non-existent. No email or chat access. By phone, it is a very long wait to reach someone who has limited communication ability and limited knowledge of tasks to assist customers. I made several calls, all were fruitless. I personally accept having to rely on the website to deal with Zenni. If your order arrives as you imagine it, great. If not, expect difficulty attempting to get it straightened out over the phone, which is the only way to contact Zenni.

This was my first order on Zenni, I typically use a local company and have for years. My wife and kids suggested I try Zenni as it would be less time to get my glasses, big mistake! Ordering was great easy and selection of frames was decent, However Zenni's shipping department is definitely lacking professionalism and knowledge about the job they do. I paid for express delivery, which is UPS world saver, normally 1-3 business days.

I like that Zenni Optical's price is cheap. I get prescription sunglasses, so I just need a cheap pair that works for me. I order from Zenni about once a year. Usually every year, I'll get a new prescription and I'll get new sunglasses. I was ordering it on my phone, so I had some issues I had to go back. But aside from that, everything went good. Also, the quality of the products is good for the cheap price that it is.

The ads with the glasses' IDs listed have pictures at the bottom that are misrepresentative to the size or shape to come in the mail. These ads are using falsified pictures as in smaller details listed below are the actual sizes of the glasses that don’t even fit on the face is shown in the pictures. I uploaded a picture of myself and added the glasses to my face that show they fit but indeed when arriving to my home they did not. My options now are a store credit and I have to wait three weeks!

The ordering process was very easy! I was especially happy with the way I was able to try different frames on my photo to see how they’d look on me. My glasses fit well and the price was only half the price I would have paid at my eye doctor!

I was so nervous to order progressive lenses online, but I couldn't be happier. They're perfect! It was so easy to filter through the frames and find some that would fit my face and style. I love my frames, they're lightweight, comfortable, and the classic style matches everything!

The entire process was quite easy. The produce was great. My glasses were certainly a fraction of the price everywhere else I looked. I really have no complaints and would definitely recommend Zenni Optical to others, as it was recommended to me!

I ordered two pairs of glasses over 3 months ago. 1st pair arrived and even though they looked and felt cheap and flimsy I opted to use them. They fell apart 2 days later. Called Zenni. Sat on hold over 30 minutes (despite the estimate 7 minutes, they always say 7 minutes, never happens). I was told that they would remake them and send a new pair. New pair arrived and fell apart the first day. Second pair from original order arrived in the meantime. The prescription/manufacture was SO FAR OFF I Couldn't USE THEM!

I've been ordering from Zenni for years and it's pretty good. I've been really happy with it. I went with full rim ones since they're more on trend. Zenni is cheaper than buying prescription glasses at the store and I don't have bad eyes either so I don't wanna spend that kind of money on glasses. Delivery is faster as well.

Zenni Optical was one of the cheapest and it looked like they had good quality glasses. I ordered full rim glasses online and navigating through Zenni's website was very easy. I just typed in the prescription and ordered it. We’ll be ordering another pair soon for a backup. They’re good glasses. I’ve already recommended Zenni to two other family members that were looking for glasses. My experience with Zenni was very easy, fast, and quick.

The ordering process was lovely and easy. The frames appeared to be great quality. HOWEVER, a lens popped out within the first evening of wearing these and got lost. I called and spoke to a supervisor in their customer care who said the only way to replace it was to essentially wait 3 weeks before we get the new ones (I have to mail mine back, then they give me store credit, then they ship it back). Easily 3 weeks. I have a 7 year old who can't see and who is devastated that the glasses we were already waiting for for 2 weeks now will not be here for an additional 3 weeks. I'm very frustrated that their customer care team was unable to simply mail out a replacement lens - easy peasy. I even told them I would pay to overnight ship it. Nope. Feeling defeated.

Despite sending me glasses with visible stripes (lines) in the anti-reflective coating, they refused to send me another pair while I sent my defective pair back. After waiting week to receive these, I can't wear them, and now I have to wait weeks more, before being able to get some new glasses. Not customer-friendly. I won't be ordering from Zenni again, and if you value a great customer experience, I'd encourage you to look elsewhere for your eyewear needs.

I've had glasses all my life. My mom was a single mom and would struggle trying to afford the frames and prescriptions. Then my husband introduced Zenni to me and their prices are amazing. The website navigation was very easy to maneuver and I really liked the try-it-on feature. I ended up getting a cheaper frame which was like $15. After the first pair came, it was very clear. I've had it for four years so the quality's great.

I am very happy that Zenni exists. My experience this time is a little down-graded because of a few things.

The glasses are beautiful. Great quality, very sharp clarity and you cannot beat the price. This is the 3rd pair I have bought from Zenni, I have never been disappointed. Super thankful for this option. My local doctors wanted to charge me almost 4x more than what I paid.

I ordered a pair of progressive glasses and a pair of single vision sunglasses. Both pairs are great. They fit and I can see out of them. So much that I am very mad that I bought a pair from a popular eyeglasses store in the mall that cost me over $500.00. Actually, the Zenni glasses are better.

I had just bought a simple pair of glasses at a -IN STORE- glasses location and was not necessarily pleased with the look or feel of the glasses- plus due to an error it took 3 weeks to get the glasses. I bought my first pair of Zenni glasses and LOVED them so much - I have ordered 5 pairs of glasses in the last 6 weeks. Kinda addicted to buying them, since they are so affordable and so many looks.

We are a family of ten and have ordered glasses through ZENNI several times now and have never been disappointed! Several of us wear glasses and they accurately fill each prescription. The quality and value cannot be beat! Thank you, ZENNI, for making vision affordable!

Updated on 6/26/2019: I ordered glasses with mid-range progressive lenses. Zenni sent me glasses with near-range lenses (near-range glasses are basically only good for reading). I sent the glasses back to Zenni to be fixed. Zenni inspected that glasses confirmed that the lenses were incorrectly made - they were "out of tolerances". Zenni remade the glasses and sent them back to me. I received the remade glasses yesterday. Once again, the lenses I received are near-range - not what I ordered and not what I need. The entire process has taken almost 2 months and I still have not received what I ordered. Zenni has got it wrong twice. Not sure if I want to try a third time and wait another 4-5 weeks.

I think I researched enough to place my first online order of progressive prescription glasses with Zenni. They actually arrived earlier than I anticipated. I had my frames adjusted by a local optician because they were not sitting right. So far I have used my new glasses for 3 weeks. They feel comfortable. I see distance objects quite well. From the time I received it till now, I am having a very difficult time trying to read books with it even though I follow the instructions. I have never experienced reading difficulties with my previous 8 pairs of progressive lenses. So far it’s been frustrating reading my books. I do not know what else I can do. I think these progressive lenses are poor for reading.

Zenni was something different and it seemed a little bit more affordable at the time ‘cause I don’t have the extra frame insurance ‘cause I was just changing job. So, it looked like something to try and I've been really impressed with them. They’ve done pretty well. I got a full rim, stainless steel ones and for what I got, I'm really happy with them. They did a pretty good job for somebody who’s never really looked at different frames. They had a pretty easy step-by-step guide to order the right one. So, it was a pretty quick and efficient process. I'm pretty satisfied with Zenni and I've already recommended them to a friend of mine who’s getting glasses.

I have bought many pairs from you and loved and recommended you. However the prescription in my left eye changed a lot but you refuse to remake it for me in my 2 favorite pairs even though I'll pay for it. WHY??? The local eye shop would and are starting to be price competitive. You may lose good customers over this...

Would buy again. I love my glasses. They fit well are easy to clean and look great. I can’t believe they cost a fraction of the price of my other glasses. I love that Zenni gives you the option to personalize as well.

The eyewear companies in my area were charging me like $200 for just one pair of glasses. I've seen Zenni Optical's prices and I thought I might as well give it a shot. I've seen about them and everybody was saying it's a really good service. I've ordered twice so far and I ended up going with something called the browline. I got full rim glasses. They just look nice. I've had them for about six months now and they're great. The customer service reps were great too. When I was checking out, I made a wrong thing in the prescription. But I just called them and they fixed it right away for me. Other than that, the ordering process was fast and simple. You just enter your prescription. That's basically all you have to do. It's pretty good.

I’m incredibly happy with my new glasses! They arrived way earlier than I was expecting them, just what I ordered and so clean. They fit me perfectly and look much better than I thought they would. I also can’t go wrong with the price! Thank you so much!! I’m very happy and will be buying from Zenni again.

Holy cow... I LOVE MY NEW GLASSES! I think I’m addicted! They fit so well and are so affordable! I will definitely be buying more! There are so many AMAZING choices, and they are shipped super fast! Zenni is the best!

I liked the price of the frames at Zenni Optical and I've purchased two. But I’m surprised that they don’t verify with whoever did your prescription, like the optometrist. Zenni doesn't confirm that you actually had your eyes checked or the prescription. That was interesting. Otherwise, everything else was fine. The shipping was timely and for the price, the quality of the glasses is pretty good.

Zenni makes buying glasses easy, even fun. The "Try On" feature is amazing. I am delighted with the pair I recently purchased. The fit and the prescription are perfect, and the look is true to the photos and descriptions.

Good glasses, came relatively quickly, as described on the website and exactly as I ordered them. My only complaint is that the clip ones didn’t have a picture when I added them on to my order, otherwise I wouldn’t have gotten them. They weren’t what I expected and look a bit funny clipped over my glasses.

I order prescription glasses from Zenni recently and couldn't be more pleased. The fit is excellent and the prescription is perfect. I also ordered prescription sunglasses and they too were done exactly as ordered. The whole process from ordering online to receiving the glasses worked flawlessly. I would and do recommend Zenni to friends and family.

Heard of Zenni from a friend and have been very pleased, Saved 75% from my regular glasses purchase and ordered a second pair. The second time I made a mistake on the order and thanks to Zenni's one time 100% refund I reordered and learned what to avoid in the ordering process. Very pleased and would absolutely recommend.

The glasses are great quality and fit. The price was amazing and I will be ordering again. They arrived quickly and I was kept up on their progress every step of the way. I have recommended Zenni to my family and friends as a great place to get quality glasses.

I have gotten all of my glasses for the past 10+ years from Zenni and I have never been disappointed! Only once did I have to return a pair (they were too big for me) and Zenni was awesome about the return! Thank you, Zenni!!!

I have tried to wear these glasses for a week now and can’t focus. Need to contact Zenni to see if we can rectify this. Love the frames. Website easy to follow. Contact I have had was helpful when trying to figure out the prescription.

I’ve ordered about five pairs of wonderful glasses from Zenni Optical. This time was full-rim and last time, what I got was half-rim. Before Zenni, I went to America’s Best to get some glasses with my insurance from my employer and they were the worst glasses in the world. I couldn't even breathe on those glasses with no smudge. Then for no reason, they scratched so bad it was giving me headaches on the right side of my head. Zenni, on the other hand, are always good glasses. In fact, my wife is gonna order some from them soon too.

I lose my glasses all the time, so when I learned about Zenni I haven't gotten my glasses from anywhere else. The prices are unbelievable, quality varies from ok to great, and there are so many styles to choose from that the odds of you not finding something that you like are on par with the odds that Trump will tell the truth at any point in his "presidency."

This is my second pair of glasses I have ordered from your company. My first pair I really like and wanted another pair just like them in a lighter color but could not find them. I ordered this pair hoping they would be the same shape and they are bigger. The vision is terrific. I can actually see better out of both pair I have bought from you than the ones I bought from the ophthalmologist.

Truly amazed! We never thought that glasses at these prices would be this great. We both love them. We will be ordering them from you here on out. Came highly recommended by from family and have passed on the word.

I am very satisfied and happy of our new glasses. We will order again. The low price gives us the chance to buy more pair. I have three pairs and my son two. My daughter will order hers next week. Thank you so much Zenni.

I'm a geriatric care manager and the two pairs of eyeglasses that I bought were for an individual who is in a nursing home. She can't get out to the eye doctor but the eye doctor was kind enough to give me her prescription so we could get her new glasses. I ordered online and at first, I didn't know what all those numbers from the doctor meant but my daughter helped me out and she was able to help me order that first pair. After that, it was easy and my client liked the glasses so much that she asked me to do sunglasses as well. So it worked out great. I might even order some sunglasses myself.

I have got 12 pairs of glasses from Zenni since 2016. I wear progressives and have worked in glasses lab in the past. Progressives can be very tricky to get right. They have all been perfect and delivered before the promise date! Highly recommend them to everyone.

I just got my glasses in the mail which I was very excited for. There was scratches and bubbles in the rim. When I put them on it hurt to look through them. They were too sharp and when I called to return, I was told they will only give me half my money back minus the shipping or a store credit. I am appalled with my experience!!

Love Zenni Optical! Nice, quality glasses for great prices! It's always simple to get a hold of customer service if needed for any questions or extra help. Customer service team members I've dealt with were pleasant and helpful. Thank you Zenni Optical for providing great products.

True pricing for lenses and frames. No one is trying to add on extras that aren't needed. Straightforward recommendations on styles that fit your face shape, not the store's pocketbook. Shipping was fast. This company seems to be helping the little guy and not taking advantage by being the only place to buy glasses in town. I have recommended Zenni to everyone I have talked to.

I am very pleased with Zenni. Their glasses are of good quality and the try on before you buy feature is excellent. Their customer service is very good. They kept me informed about my product throughout the whole process... from order to delivery. I will definitely recommend Zenni to my family and friends.

I've heard of Zenni from friends and I've ordered glasses through them before. I do it once every three years. It's pretty easy buying from them. I like the part where you can take a picture of yourself and try glasses on. The glasses are really good. The last ones I got, the style was gorgeous and I love the frames. They were really cute. But I haven't heard back anything from Zenni regarding those glasses. I don’t know if they were just the wrong prescription. My headache was just getting too bad.

Wanted a pair of navy colored glass frames. Didn't really need another pair, but the price was right. I love that I can have multiple pair of glasses at such reasonable prices. Prescription is perfect. Great service and arrived fast.

Wraparound glasses are very nice and they fit well. The only thing that would have made them better is if I could have had my Bifocal in the insert. That said the glasses are exactly what I wanted. Thank you.

The new frames and new lenses are great! I love them... A little tight, but I love them. Easy to put in all my information and did not take a long time. It was easy to measure the distance between my pupils with the instructions Zenni provided.

Everything worked as expected. Except the high quality glasses have two problems: 1) the frame while looking good is uncomfortable, bothers my nose. I should have stuck to my plastic frames instead of this better looking metal frame. 2) There is something off about the adjustment of the lenses. The focus felt weird. Probably the measurement that I was expected to do myself of the distance between pupils or whatever. Quality of lenses is fantastic. But I couldn’t use these and went to local LensCrafters, paid full (more than 2x) to get these made again. They fit like a glove. I wish Zenni can get proper tie up with Opticians, so they can get full measurements directly instead of me trying to upload.

My experience with Zenni has been fantastic. I loved the selection, they have every style you could ask for. The pricing is amazing. Entering my information and taking my measurements was super easy, and all my glasses have come quicker than estimated and have all fit perfectly. I work as a server and constantly have people complimenting my glasses and I send them all to the website!

Best place hands down to purchase glasses. I couldn't bare to fix my glasses for $80 when I could buy 3 to 4 pairs at Zenni's for the same price. I honestly think the lens are better quality, they have yet to scratch like my previous designer brand did. Highly recommend these glasses if you don't care about a label!

I've used Zenni Optical for a couple of years and I like them. I've ordered three different pairs of glasses through them. They're inexpensive and also quick. They're a little bit quicker than if I ordered through my optometrist. The online order process is easy. Everything is right in front of you - the measurements, how you can see the little picture and kinda view it, how it would look, etc. The items are fantastic. The quality is good and I've never had a problem.

I accidentally ordered the wrong prescription and they gave me a full store credit to exchange them even though it was my mistake. AND the glasses are awesome!!!! Very high quality. I would recommend this to anyone looking for a new pair of glasses. You'll be happy you bought them here.

I have ordered eyeglases from Zenni Optical for several years. Recently, I placed and ordered for 2 pairs of glasses at different times. I received my first pair of glasses and the handles fell off soon after. I returned them to Zenni as instructed and received another pair. However, the remake did not include photochromatic lens which I always wear.

The glasses I ordered were the correct prescription but sat differently on my face than others ordered from Zenni making my vision blurry. Zenni staff walked me through the necessary steps to ensure I had entered the correct prescription and had the correct PDR as well as sent me email inquiries about my return decision and the process. Thanks to them I was able to get a full credit for a future order. Zenni is my ONLY go to for my eyeglass purchases.

I have enjoyed the service and products I've received from Zenni. I've ordered three pairs of glasses over the past two years. The pairs always come earlier than anticipated, and the quality has been good for the most part. I appreciated the tutorials on tint and mirror finish. My most recent pair of sunglasses sits super weirdly on my face (the nose pads are huge and make the glasses hover way above my nose), but oh well, I'm owning it. Word to the wise: don't buy the clip on tint. Not a fashionable add-on haha. Overall I get tons of compliments on my Zenni orders and am constantly recommending people check out the site! Thank you for providing an affordable option for glasses - you've really set the tone for the industry as of late.

Zenni is the go-to place for my family’s glasses. The prices can’t be beat for the quality frames and lenses I have bought over time. I love all the lens treatment options Zenni offers and our glasses are at least half (if not less than half) of what I was paying for glasses before. The worst part of shopping at Zenni has been that I can’t stand to wait for my glasses - I want them in like five minutes!!! Customer service has been wonderful. Once there was going to be a delay with the manufacturer and I had paid for expedited shipping. They emailed me immediately to let me know and I was so pleased with how they handled it. Go Zenni!!