Ro Reviews

I originally had a good experience with this company, but unfortunately things have changed. My monthly membership payment was taken from my checking account, yet no prescription refill was provided. When I tried to refill my prescription, the only option available was 1.5 mg, even though I had already moved up to 4 mg. I have tried calling and emailing multiple times, but I have been unable to get anyone to actually help. Instead, I keep receiving a link telling me to order the 1.5 mg dose. I do not want to go back to a lower dose after already moving up.

I wouldn't recommend this company. They have terrible customer service. I have been going in circles with them for 3 weeks and I still haven't received my prescription. When their customer service team finally answers you, they are referring to old notes, and they can't seem to grasp what is going on. I have one more week left with my current membership. So, I had to cancel because I didn't want to be charged the membership fee with another month of no medication.

Stay away from this company. I was foolish enough to make a purchase from them and here I am 6 weeks later and haven't received my order. I have made several attempts to contact them to no avail. I have asked for a refund, again no response.

RO misleads you on pricing and their whole model is designed to suck money out of the consumer. They add fees on top of the medication and start you on a very low dose to drag out the incremental dosage increases to bill you until an effective dosage level is finally received many months after starting and once they have suck you dry. It's all part of their billing scheme because simply giving you the correct dosage without the added fees, means they make much less money. Conclusion is they don't care about your health. It's a money grabbing scam.

Scam. They will charge you even if they don't ship the product. They will charge for an undisclosed "membership fee" at $150 per month. Even after many requests to stop the charges I still get charged. Never do business with this company.

I recently got anxiety at a higher dose of GLP-1, and the doctor stated to either try a different one or take a break. My subscription ended in 2 days so I cancelled and a Np approved an increased dose and assured me that it was ok to be increased, even though I had messaged the doctor that I was going to take a break and get back to feeling better. What money-hungry company to increase a medication when I’m having issues and doing it because I’m sure of the fact that I cancelled my subscription with them.

The experience has been very frustrating. They do not come out and tell you the costs in entirety. It is a mystery wrapped in bad business practices. I have not even spoken with a human being and thought I was paying $99/month when in fact they charge me that and $149/month for .... to administer the program? This second charge was not spelled out clearly and with no way to get out of it since they took my 12 month upfront payment for the actual glp-1. I AM NOT IMPRESSED. Do more homework than I did. FOOL ME ONCE... shame on me.

Worst company ever! They are scamming people for a 1-year subscription. I paid 19 for one month and 149 for the medication. It took 3 weeks to arrive. I tried it and it made me really sick. 3 days ago, they charged me 888 dollars. I seen the charge 2 minutes after it posted and tried to cancel. They said NO! They canceled it for next year, but I have to pay for a year of something that I can't use.

When I signed up for this program I was not made aware of a monthly fee along with paying for the medication every month so basically it’s $149 a month for medication and another $149 a month membership which is insane… I canceled after 1st month!

This is a gimmick. They mislead you by paying a $39 membership fee, but do not tell you that it will cost 149 a month PLUS your medication cost. Didn’t work.