Luma Health Reviews

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Edited by: Amanda Futrell
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About Luma Health

Luma Health offers physician-prescribed GLP-1 weight loss treatment with compounded semaglutide and tirzepatide. Both are available as injections or oral tablets, with dosing personalized by a licensed provider. The company also offers women’s hormone therapy. Plans cost $90 to $165 per month and include medication, provider visits, dose adjustments, 24/7 care team access and free shipping.

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Pros
  • Injectable and oral options available
  • Includes provider visits and dose adjustments
  • 24/7 access to care team
  • Free two- to three-day shipping
  • FSA and HSA eligible
  • Payment plans through Affirm
Cons
  • Strict cancellation window
  • Doesn't accept insurance

How Luma Health works

Luma Health provides physician-prescribed glucagon-like peptide-1 (GLP-1) treatments for weight loss and women's hormone therapy through a telehealth model. To start, you'll complete a short health assessment and meet with a licensed provider. Same-day visits are available.

Most adults with a BMI over 27 will qualify for weight loss treatment through Luma Health. A licensed provider will review your health profile and determine which treatment, if any, is appropriate for you. As a Luma Health patient, you'll have access to 24/7 care team messaging.

Luma Health prescriptions and refills

Medication prescribed through Luma Health is dispensed by a licensed compounding pharmacy. Your dosage may be adjusted during treatment based on your provider's guidance. You're automatically scheduled for monthly or quarterly auto-refills, depending on your treatment plan. To cancel or pause an upcoming auto-refill, you must submit a request at least 15 days before the next scheduled refill date.

Luma Health shipping

Medication prescribed through Luma Health ships within one to two business days of provider approval, and most patients receive their order in two to three business days. All shipments are free and packaged discreetly, and patients receive tracking information once an order ships.

Luma Health services

Luma Health offers four GLP-1 weight loss medications and a women's hormone therapy line, all prescribed by a physician and personalized to the patient.

  • Compounded semaglutide ($90 per month): This weekly injection contains the same active ingredient as Ozempic and Wegovy.
  • Compounded tirzepatide ($165 per month): This weekly injection is a dual glucose-dependent insulinotropic polypeptide and GLP-1 receptor agonist containing the same active ingredient as Mounjaro and Zepbound.
  • Oral semaglutide ($100 per month): This daily tablet contains semaglutide and may suit patients who prefer to avoid injections.
  • Oral tirzepatide ($165 per month): This daily tirzepatide tablet offers another noninjectable treatment option.
  • Women’s hormone therapy ($100 per month): This bioidentical hormone therapy includes estrogen, progesterone and dehydroepiandrosterone (DHEA) and is intended to address symptoms related to perimenopause, menopause, postpartum changes or general hormone decline.

All plans include medication, provider visits, dose adjustments and 24/7 care team messaging, and shipping is free. Luma Health’s treatments are eligible for payment with a health savings account (HSA) and flexible spending account (FSA) funds.

Luma Health cost

Luma Health's pricing varies by treatment. Injectable semaglutide costs $90 per month, oral and injectable tirzepatide cost $165 per month, and oral semaglutide and women's hormone therapy each cost $100 per month. Every plan includes medication, provider visits, dose adjustments and 24/7 care team support. Shipping is free. You can use FSA or HSA funds to pay for Luma Health treatments.

You'll be responsible for paying for services and products directly. Luma Health doesn't take insurance, and GLP-1 medications and hormone therapy aren't typically covered by standard health insurance. Federal and state healthcare programs, including Medicare and Medicaid, also don't pay for the medical services or products offered through Luma Health's telemedicine and bundled treatment services. Luma Health accepts Affirm for patients who want to split payments into monthly installments.

Luma Health FAQ

How much does Luma Health cost?

Injectable semaglutide costs $90 per month through Luma Health, while injectable and oral tirzepatide cost $165 per month. Oral semaglutide and women’s hormone therapy each cost $100 per month. Every plan includes medication, provider visits, 24/7 care team support and shipping.

Does Luma Health offer women's hormone therapy?

Yes, Luma Health offers physician-prescribed bioidentical hormone therapy for women, including estrogen, progesterone and DHEA, designed to address hormonal imbalance caused by perimenopause, menopause, postpartum changes or general hormone decline.

How do I cancel Luma Health?

Luma Health patients are automatically scheduled for monthly or quarterly auto-refills depending on the selected treatment plan. To cancel or pause your upcoming auto-refill, you'll need to submit the request at least 15 days before the next scheduled refill date. If you cancel within 15 days of the refill date, Luma Health can't guarantee it will stop the order.

Does Luma Health offer refunds?

Refund eligibility with Luma Health is limited. If you've completed a telehealth visit and your prescription has been submitted, you can only get a refund on the same day as your appointment, minus a $50 service fee. Once your prescription has been sent to the pharmacy for fulfillment, refunds aren't available.

Do you need to meet with a provider through Luma Health?

Yes, you’ll need to complete a health assessment and meet with a licensed provider to get medications through Luma Health. GLP-1 medications and hormone therapy are prescription treatments, and a licensed provider determines whether treatment is appropriate based on your individual health profile.

Still have questions?

Is Luma Health worth it?

Yes, Luma Health can be worth it if you’re looking for physician-prescribed GLP-1 weight loss treatment or women’s hormone therapy through a telehealth provider. Its plans include medication, provider visits, dose adjustments, 24/7 care team support and shipping. Luma Health also publishes telehealth consent, Health Insurance Portability and Accountability Act (HIPAA) and privacy information explaining how it handles telehealth services and patient data.

However, Luma Health’s medications are compounded prescription treatments, not FDA-approved brand-name drugs. And although it accepts HSA and FSA payments, it doesn't accept insurance.

Luma Health Reviews

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    Page 1 Reviews 0 - 5
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 28, 2026

    My experience with Luma Health has been outstanding from the very beginning. I was looking for reliable support to improve my overall health and Luma Health exceeded all my expectations. The team was professional, knowledgeable and genuinely cared about my well-being. They took the time to understand my health goals and provided guidance that was practical, personalized, and easy to follow.

    Throughout my health journey, Luma Health consistently encouraged me to stay motivated and make healthier lifestyle choices. Their support, timely communication and commitment to quality care made me feel valued every step of the way. Whenever I had questions or needed advice, I received prompt and helpful responses, which gave me confidence in the process.

    Thanks to Luma Health, I have seen positive improvements in my health and have developed better habits that I can maintain long-term. I truly appreciate the dedication and compassion shown by the entire team. I highly recommend Luma Health to anyone looking for trustworthy, professional and caring health support. They have made a meaningful difference in my life, and I am grateful for everything they have done to help me on my health journey.

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      Customer ServicePunctuality & SpeedStaffTransparency

      Reviewed July 27, 2026

      My experience with Luma Health has been nothing short of outstanding. From the very beginning of my healthcare journey, Luma Health made everything feel more organized, accessible, and stress-free. Scheduling appointments, receiving reminders, and staying connected with my care team became incredibly easy thanks to their platform. It truly felt like I had a reliable partner supporting me every step of the way.

      What stood out the most was how seamless communication became. I was able to get timely updates, confirmations, and even follow-ups without having to constantly call or wait for responses. This not only saved me time but also gave me peace of mind knowing that I was always informed about my care. The system is user-friendly and efficient, making it easy for anyone to navigate regardless of their tech experience. Overall, Luma Health has played a huge role in improving my healthcare experience. Their commitment to patient engagement and convenience really shows in everything they do. I highly recommend Luma Health to anyone looking for a smoother, more connected healthcare journey.

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      Luma Health
      Response from Luma Health

      Thank you for your wonderful review! We're so glad to hear that Luma Health made your healthcare experience easier, more organized, and less stressful. Our team is committed to providing seamless communication and exceptional support. We truly appreciate your recommendation and look forward to continuing to serve you!

      Customer ServiceTechSales & MarketingPunctuality & SpeedOnline & AppStaffEase of UseHonesty & Transparency

      Reviewed July 27, 2026

      Luma Health has honestly made keeping up with my healthcare so much easier. Before, I would sometimes forget appointments or spend too much time trying to schedule them. With Luma Health, everything is quick, simple, and right on my phone. I really like getting reminder texts because they help me stay on track, and being able to message my provider without playing phone tag has been a huge convenience. The app is easy to use, and I've never had trouble finding the information I need. It makes me feel like my healthcare is more organized and less stressful. Overall, my experience has been very positive, and I truly appreciate how much easier Luma Health has made communicating with my healthcare team. I would definitely recommend it to friends and family. THANK YOU GUYS ONCE AGAIN!

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      Luma Health
      Response from Luma Health

      Thank you so much for your review! We're thrilled to hear that your experience with Luma Health has made managing your care easier and less stressful. . We truly appreciate your kind words and your recommendation. Thank you for trusting Luma Health—we're honored to be part of your healthcare journey and look forward to continuing to support you!

      Customer ServiceStaff

      Reviewed July 25, 2026

      I had a great experience with Luma Health Van Lines and am so thankful for the support they have provided throughout my health journey. From the very beginning, everyone was kind, professional, and genuinely cared about my well-being. They always took the time to answer my questions, made me feel comfortable, and treated me with respect. Luma Health Van Lines has made a positive difference in my life by providing dependable, compassionate care and excellent customer service.

      Every interaction has been smooth, and I always felt like I was in good hands. It's clear that the team truly cares about helping people and making each experience a positive one. I highly recommend Luma Health Van Lines to anyone looking for a caring, reliable, and supportive team. Thank you for everything you've done to help me on my health journey. -Alexis

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      Luma Health
      Response from Luma Health

      Thank you, Alexis, for your kind review! We're honored to be part of your health journey and are so glad our team made you feel supported, cared for, and respected. Your recommendation means so much to us, and we look forward to continuing to provide you with exceptional care and service!

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      Staff

      Reviewed July 20, 2026

      I had a great experience with Luma Health. The staff was professional, the consultation was smooth, and the treatment plan was clearly explained. The care felt personalized, and I appreciated the ongoing support throughout the process. Overall, I would recommend Luma Health to anyone looking for convenient and reliable weight management services.

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      Luma Health
      Response from Luma Health

      Thank you for your thoughtful review! We're thrilled to hear you had a great experience with our team and that your consultation and treatment plan were clear and personalized. Providing convenient, reliable care while supporting our patients every step of the way is what we strive for each day. We truly appreciate your recommendation and are honored to be part of your health journey.

      Reviewed Aug. 1, 2026

      FAKE ASS SHIT - Fakeness all over it - Not legit Script Certified - not Even a real Company.

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      Luma Health
      Response from Luma Health

      Hi Ashley, We do not have enough information to find you in our system. Are you sure you are not mistaking us for another company. We do have Legit Script Certification so we believe you might have confused us with someone else. Please contact us through hello@mylumahealth.com, provide your order number and a good number to reach you and we would be happy to rectify your issues.

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      Staff

      Reviewed July 29, 2026

      Working with Luma Health improved how I connect with patients. Messages were clear, timely, and reduced confusion. It saved me time and kept patients happy.

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      Customer ServiceStaff

      Reviewed July 26, 2026

      I had a virtual visit with no issues. The video call worked well, and I got the care I needed from home.

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      Luma Health
      Response from Luma Health

      Thank you for your review! We're delighted to hear your virtual visit went smoothly and that you were able to receive the care you needed from the comfort of your home. Providing convenient, reliable, and accessible care is our priority, and we truly appreciate your feedback. Thank you for choosing Luma Health!

      Staff

      Reviewed July 26, 2026

      Luma Health helped me lose weight through dietary means, as mean as exercising on the regular to sustain the weight lost. It helped me diet as well, and find the right fruits and veggies to eat on the daily basis to keep my ideal weight.

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      Luma Health
      Response from Luma Health

      Thank you for sharing your experience! We're thrilled to hear that your journey with Luma Health has helped support your weight loss goals and healthier lifestyle. It's wonderful to know you've been able to build lasting habits through better nutrition and regular exercise. We appreciate your trust in us and are honored to be part of your health and wellness journey. Thank you for your recommendation!

      Staff

      Reviewed July 25, 2026

      Luma Health made the whole process feel simple and stress-free. The team was responsive, everything was clearly explained, and I felt supported from start to finish. It was a positive experience, and I'm happy I chose them.

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      Luma Health Company Information

      Company Name:
      Luma Health
      Address:
      8 The Green, Ste. A
      City:
      Dover
      State/Province:
      DE
      Postal Code:
      19901
      Country:
      United States
      Website:
      mylumahealth.com