
Luma Health Reviews
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About Luma Health
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Luma Health offers physician-prescribed nicotinamide adenine dinucleotide (NAD+) therapy for cellular health and antiaging support. Its NAD+ treatment is administered as a subcutaneous injection, and a licensed provider personalizes the dose based on the patient’s health profile. The $100 monthly price includes medication, provider visits, 24/7 care-team access and free two- to three-day shipping.
- $100 monthly price
- Includes provider visits
- 24/7 access to care team
- Free two- to three-day shipping
- FSA and HSA eligible
- Doesn’t offer FDA-approved meds
- No GLP-1s
- Strict cancellation window
How Luma Health works
Luma Health provides physician-prescribed NAD+ therapy through a telehealth model. To start, you’ll complete a short health assessment and meet with a licensed provider. Same-day visits are available. The provider reviews your health profile and determines whether NAD+ treatment is appropriate for you. You’ll have access to 24/7 care team messaging as a Luma Health patient.
Prescriptions and refills
Wasef Health provides Luma Health’s clinical services. Any medication you’re prescribed is dispensed by Vials RX, a licensed compounding pharmacy in Houston, Texas. Your dosage may be adjusted during treatment.
You’re automatically scheduled for monthly or quarterly auto-refills depending on your treatment plan. To cancel or pause an upcoming auto-refill, you must submit a request at least 15 days before the next scheduled refill date.
Shipping
Meds prescribed through Luma Health typically take two to three business days to process and four to 12 business days on average in transit. Patients receive a shipment confirmation email with tracking information once an order ships.
Luma Health services
Luma Health offers physician-prescribed NAD+ therapy, which it describes as support for cellular health, metabolism, cognitive function, energy and healthy aging. Treatment includes medication, provider visits, personalized dosing and 24/7 care team messaging.
NAD+ therapy is given as a subcutaneous injection, meaning it’s injected under your skin, typically in your abdomen or thigh. Luma Health doesn’t prescribe glucagon-like peptide-1 (GLP-1) medications, but NAD+ therapy may be used alongside GLP-1 weight loss drugs to support treatment.
Luma Health cost
Luma Health lists NAD+ therapy at $100 per month. The price includes medication, provider visits and 24/7 care team support. Shipping is included, and its NAD+ therapy is FSA- and HSA-eligible.
You’ll be responsible for paying for services and products directly. Luma Health doesn’t take insurance, but NAD+ therapy isn’t typically covered by standard health insurance. Federal and state health care programs, including Medicare and Medicaid, also don’t pay for the medical services or products offered through Luma Health’s telemedicine and bundled treatment services.
Luma Health FAQ
How much does Luma Health cost?
Luma Health charges $100 per month for NAD+ therapy. The price includes medication, provider visits, 24/7 care team support and shipping.
Does Luma Health take insurance?
NAD+ therapy from Luma Health isn’t typically covered by standard health insurance. Its treatment is FSA- and HSA-eligible.
Does Luma Health prescribe GLP-1 medications?
No, Luma Health doesn’t prescribe GLP-1 medications. The company says NAD+ therapy may pair well with GLP-1 weight loss treatment prescribed by another provider, but patients need to get GLP-1 prescriptions elsewhere.
How do I cancel Luma Health?
Luma Health patients are automatically scheduled for monthly or quarterly auto-refills depending on the selected treatment plan. To cancel or pause your upcoming auto-refill, you’ll need to submit the request at least 15 days before the next scheduled refill date. If you cancel within 15 days of the refill date, Luma Health can’t guarantee it will stop the order.
Does Luma Health offer refunds?
Luma Health has limited refund eligibility. If you’ve completed a telehealth visit and your prescription has been submitted, you can only get a refund on the same day as your appointment, minus a $50 service fee. Once your prescription has been sent to the pharmacy for fulfillment, refunds aren’t available.
Do you need to meet with a provider through Luma Health?
Yes, Luma Health patients complete a health assessment and meet with a licensed provider. NAD+ therapy is a prescription treatment, and a licensed provider determines whether treatment is appropriate based on your individual health profile.
Still have questions?
Is Luma Health worth it?
Yes, Luma Health is a legitimate telehealth provider for physician-prescribed NAD+ therapy. You must complete a health assessment and meet with a licensed provider before treatment. Its clinical services are provided by Wasef Health, and medications are dispensed by Vials RX, a licensed compounding pharmacy.
Luma Health also publishes telehealth consent, HIPAA and privacy information on its website, which helps explain how its telehealth services and patient data are handled.
However, Luma Health’s NAD+ therapy is a compounded prescription treatment, not an FDA-approved drug. It also doesn’t directly prescribe GLP-1 medications, so patients seeking prescription weight loss drugs should look elsewhere.
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Luma Health Company Information
- Company Name:
- Luma Health
- Address:
- East Third Ave., Ste. 401
- City:
- San Mateo
- State/Province:
- CA
- Postal Code:
- 94401
- Country:
- United States
- Website:
- mylumahealth.com
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