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Luma Health Reviews

4.6
13 reviewsRating Calculation
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.
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Edited by: Amanda Futrell
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About Luma Health

Luma Health offers physician-prescribed GLP-1 weight loss treatment with compounded semaglutide and tirzepatide. Both are available as injections or oral tablets, with dosing personalized by a licensed provider. The company also offers women’s hormone therapy. Plans cost $90 to $165 per month and include medication, provider visits, dose adjustments, 24/7 care team access and free shipping.

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Pros
  • Injectable and oral options available
  • Includes provider visits and dose adjustments
  • 24/7 access to care team
  • Free two- to three-day shipping
  • FSA and HSA eligible
  • Payment plans through Affirm
Cons
  • Strict cancellation window
  • Doesn't accept insurance

How Luma Health works

Luma Health provides physician-prescribed glucagon-like peptide-1 (GLP-1) treatments for weight loss and women's hormone therapy through a telehealth model. To start, you'll complete a short health assessment and meet with a licensed provider. Same-day visits are available.

Most adults with a BMI over 27 will qualify for weight loss treatment through Luma Health. A licensed provider will review your health profile and determine which treatment, if any, is appropriate for you. As a Luma Health patient, you'll have access to 24/7 care team messaging.

Luma Health prescriptions and refills

Medication prescribed through Luma Health is dispensed by a licensed compounding pharmacy. Your dosage may be adjusted during treatment based on your provider's guidance. You're automatically scheduled for monthly or quarterly auto-refills, depending on your treatment plan. To cancel or pause an upcoming auto-refill, you must submit a request at least 15 days before the next scheduled refill date.

Luma Health shipping

Medication prescribed through Luma Health ships within one to two business days of provider approval, and most patients receive their order in two to three business days. All shipments are free and packaged discreetly, and patients receive tracking information once an order ships.

Luma Health services

Luma Health offers four GLP-1 weight loss medications and a women's hormone therapy line, all prescribed by a physician and personalized to the patient.

  • Compounded semaglutide ($90 per month): This weekly injection contains the same active ingredient as Ozempic and Wegovy.
  • Compounded tirzepatide ($165 per month): This weekly injection is a dual glucose-dependent insulinotropic polypeptide and GLP-1 receptor agonist containing the same active ingredient as Mounjaro and Zepbound.
  • Oral semaglutide ($100 per month): This daily tablet contains semaglutide and may suit patients who prefer to avoid injections.
  • Oral tirzepatide ($165 per month): This daily tirzepatide tablet offers another noninjectable treatment option.
  • Women’s hormone therapy ($100 per month): This bioidentical hormone therapy includes estrogen, progesterone and dehydroepiandrosterone (DHEA) and is intended to address symptoms related to perimenopause, menopause, postpartum changes or general hormone decline.

All plans include medication, provider visits, dose adjustments and 24/7 care team messaging, and shipping is free. Luma Health’s treatments are eligible for payment with a health savings account (HSA) and flexible spending account (FSA) funds.

Luma Health cost

Luma Health's pricing varies by treatment. Injectable semaglutide costs $90 per month, oral and injectable tirzepatide cost $165 per month, and oral semaglutide and women's hormone therapy each cost $100 per month. Every plan includes medication, provider visits, dose adjustments and 24/7 care team support. Shipping is free. You can use FSA or HSA funds to pay for Luma Health treatments.

You'll be responsible for paying for services and products directly. Luma Health doesn't take insurance, and GLP-1 medications and hormone therapy aren't typically covered by standard health insurance. Federal and state healthcare programs, including Medicare and Medicaid, also don't pay for the medical services or products offered through Luma Health's telemedicine and bundled treatment services. Luma Health accepts Affirm for patients who want to split payments into monthly installments.

Luma Health FAQ

How much does Luma Health cost?

Injectable semaglutide costs $90 per month through Luma Health, while injectable and oral tirzepatide cost $165 per month. Oral semaglutide and women’s hormone therapy each cost $100 per month. Every plan includes medication, provider visits, 24/7 care team support and shipping.

Does Luma Health offer women's hormone therapy?

Yes, Luma Health offers physician-prescribed bioidentical hormone therapy for women, including estrogen, progesterone and DHEA, designed to address hormonal imbalance caused by perimenopause, menopause, postpartum changes or general hormone decline.

How do I cancel Luma Health?

Luma Health patients are automatically scheduled for monthly or quarterly auto-refills depending on the selected treatment plan. To cancel or pause your upcoming auto-refill, you'll need to submit the request at least 15 days before the next scheduled refill date. If you cancel within 15 days of the refill date, Luma Health can't guarantee it will stop the order.

Does Luma Health offer refunds?

Refund eligibility with Luma Health is limited. If you've completed a telehealth visit and your prescription has been submitted, you can only get a refund on the same day as your appointment, minus a $50 service fee. Once your prescription has been sent to the pharmacy for fulfillment, refunds aren't available.

Do you need to meet with a provider through Luma Health?

Yes, you’ll need to complete a health assessment and meet with a licensed provider to get medications through Luma Health. GLP-1 medications and hormone therapy are prescription treatments, and a licensed provider determines whether treatment is appropriate based on your individual health profile.

Still have questions?

Is Luma Health worth it?

Yes, Luma Health can be worth it if you’re looking for physician-prescribed GLP-1 weight loss treatment or women’s hormone therapy through a telehealth provider. Its plans include medication, provider visits, dose adjustments, 24/7 care team support and shipping. Luma Health also publishes telehealth consent, Health Insurance Portability and Accountability Act (HIPAA) and privacy information explaining how it handles telehealth services and patient data.

However, Luma Health’s medications are compounded prescription treatments, not FDA-approved brand-name drugs. And although it accepts HSA and FSA payments, it doesn't accept insurance.

Luma Health Reviews

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    Price

    Reviewed Oct. 26, 2026

    Luma Health deserves two big thumbs up for the GLP1 program. Easy approval process, medically supervised, and less expensive than other platforms.

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      Customer ServiceTechStaffEase of Use

      Reviewed Oct. 25, 2026

      The providers are very patient and kind. Great communication. The portal is easy to navigate and helpful. I love that it lets you log your weight/dosage/day/progress/etc

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      Reviewed Aug. 1, 2026

      FAKE ASS SHIT - Fakeness all over it - Not legit Script Certified - not Even a real Company.

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      Luma Health
      Response from Luma Health

      Hi Ashley, We do not have enough information to find you in our system. Are you sure you are not mistaking us for another company. We do have Legit Script Certification so we believe you might have confused us with someone else. Please contact us through hello@mylumahealth.com, provide your order number and a good number to reach you and we would be happy to rectify your issues.

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      Staff

      Reviewed July 29, 2026

      Working with Luma Health improved how I connect with patients. Messages were clear, timely, and reduced confusion. It saved me time and kept patients happy.

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      Customer ServicePunctuality & SpeedStaff

      Reviewed July 28, 2026

      My experience with Luma Health has been outstanding from the very beginning. I was looking for reliable support to improve my overall health and Luma Health exceeded all my expectations. The team was professional, knowledgeable and genuinely cared about my well-being. They took the time to understand my health goals and provided guidance that was practical, personalized, and easy to follow.

      Throughout my health journey, Luma Health consistently encouraged me to stay motivated and make healthier lifestyle choices. Their support, timely communication and commitment to quality care made me feel valued every step of the way. Whenever I had questions or needed advice, I received prompt and helpful responses, which gave me confidence in the process.

      Thanks to Luma Health, I have seen positive improvements in my health and have developed better habits that I can maintain long-term. I truly appreciate the dedication and compassion shown by the entire team. I highly recommend Luma Health to anyone looking for trustworthy, professional and caring health support. They have made a meaningful difference in my life, and I am grateful for everything they have done to help me on my health journey.

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      Customer ServiceStaff

      Reviewed July 26, 2026

      I had a virtual visit with no issues. The video call worked well, and I got the care I needed from home.

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      Luma Health
      Response from Luma Health

      Thank you for your review! We're delighted to hear your virtual visit went smoothly and that you were able to receive the care you needed from the comfort of your home. Providing convenient, reliable, and accessible care is our priority, and we truly appreciate your feedback. Thank you for choosing Luma Health!

      Staff

      Reviewed July 26, 2026

      Luma Health helped me lose weight through dietary means, as mean as exercising on the regular to sustain the weight lost. It helped me diet as well, and find the right fruits and veggies to eat on the daily basis to keep my ideal weight.

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      Luma Health
      Response from Luma Health

      Thank you for sharing your experience! We're thrilled to hear that your journey with Luma Health has helped support your weight loss goals and healthier lifestyle. It's wonderful to know you've been able to build lasting habits through better nutrition and regular exercise. We appreciate your trust in us and are honored to be part of your health and wellness journey. Thank you for your recommendation!

      Profile pic of the author.
      Staff

      Reviewed July 24, 2026

      I had a wonderful experience with Luma Health, and I truly appreciate the support I received throughout my health journey. From the very beginning the team made me feel welcome, listened carefully to my concerns and took the time to explain everything clearly. Their professionalism and dedication gave me confidence that I was in good hands. The staff consistently checked in on my progress, answered my questions with patience and helped me stay motivated to reach my health goals. I highly recommend.

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      Reviewed July 21, 2026

      Easy process. I was in and out. Great service. I felt very comfortable with the services provided.

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      Online & AppStaffEase of Use

      Reviewed July 20, 2026

      Luma Health’s GLP-1 weight loss treatment was everything I was hoping for and so much more. The injections & oral tablets, are all outstanding options- with me having chosen the tablet form. Not to mention the process was extremely smooth and easy to navigate with wonderful customer support. I would highly recommend!

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      Customer ServiceStaff

      Reviewed July 20, 2026

      Excellent customer service, great communication and extremely helpful! Answered all my questions kindly.

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      Luma Health
      Response from Luma Health

      Thank you for your kind words! We're delighted to hear that our team provided excellent customer service and clear communication while answering all of your questions. Creating a helpful, supportive experience for every patient is our top priority. We truly appreciate your feedback and thank you for choosing Luma Health.

      Profile pic of the author.
      Staff

      Reviewed July 20, 2026

      I had a great experience with Luma Health. The staff was professional, the consultation was smooth, and the treatment plan was clearly explained. The care felt personalized, and I appreciated the ongoing support throughout the process. Overall, I would recommend Luma Health to anyone looking for convenient and reliable weight management services.

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      Luma Health
      Response from Luma Health

      Thank you for your thoughtful review! We're thrilled to hear you had a great experience with our team and that your consultation and treatment plan were clear and personalized. Providing convenient, reliable care while supporting our patients every step of the way is what we strive for each day. We truly appreciate your recommendation and are honored to be part of your health journey.

      Transparency

      Reviewed July 20, 2026

      I liked how easy it was to stay updated throughout the process. Everything was organized, and I never felt confused about what to expect. It made the experience much more convenient.

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      Luma Health
      Response from Luma Health

      Thank you for taking the time to share your experience! We're delighted to hear that our communication kept you informed and that the process felt organized and easy to follow. Making healthcare as simple and convenient as possible is one of our top priorities. We appreciate your trust in Luma Health and look forward to continuing to support you on your health journey.

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      Luma Health Company Information

      Company Name:
      Luma Health
      Address:
      8 The Green, Ste. A
      City:
      Dover
      State/Province:
      DE
      Postal Code:
      19901
      Country:
      United States
      Website:
      mylumahealth.com