Clinic Secret Reviews

Clinic Secret is a telehealth provider specializing in prescription therapies for weight loss. It connects patients with U.S.-licensed doctors who review medical information and prescribe medications, including compounded semaglutide and tirzepatide, when appropriate.

It offers medications at lower prices than many traditional pharmacies. Patients can complete consultations online, often without video or phone calls, depending on state regulations. Clinic Secret provides free, discreet shipping and a money-back guarantee on weight loss medications.

Clinic Secret’s process for obtaining prescription weight loss medication is entirely online and consists of three steps:

1. Complete a health assessment on your phone or computer. You’ll answer questions about your weight, health history and goals. A phone or video consultation may be required in some states.
2. Receive a prescription, if appropriate. A U.S.-licensed doctor reviews your information and may prescribe compounded semaglutide or tirzepatide.
3. Get your medication shipped directly to your address from a certified U.S. pharmacy partner. Shipping is discreet and included at no extra cost.

Clinic Secret does not accept insurance and does not charge membership fees. In most cases, patients pay only for the medication, with no additional consultation fees. Prescriptions are filled through an auto-renewing subscription, with options to pay monthly or every three months.

Customer support is available by phone at 844-768-3001, Monday through Friday from 8 a.m. to 5 p.m. Central. You can also email support@clinicsecret.com.

» LEARN: How to get weight loss medication online

Clinic Secret weight loss guarantee

Clinic Secret offers a money-back guarantee under specific conditions if you don’t meet your weight loss goals:

• If your goal is to lose 50 pounds or less, you must stay on treatment for six months.
• If your goal is to lose more than 50 pounds, you must stay on treatment for 12 months.
• If no weight loss occurs during the guarantee period, Clinic Secret states it will refund the cost for the months without weight loss.

Clinic Secret refund policy

Clinic Secret outlines the following terms for refunds and cancellations:

• You can cancel anytime without penalty, including if side effects prevent you from continuing treatment. However, prescription medications that have already been shipped are not refundable.
• If a prescription is denied after payment, you will receive a full refund.
• Prescription medications cannot be returned once shipped, except in cases of damage or if the package is lost in transit. Lost packages may be reshipped.

Clinic Secret offers prescription GLP-1 injection medications, including compounded semaglutide and tirzepatide. It states these medications mimic natural hormones to help regulate digestion and appetite. Clinic Secret reports GLP-1 injections are effective for weight loss and overall health improvement.

The website also notes that despite nationwide shortages of GLP-1 medications, its care team works to ensure patients receive their prescriptions, including shipping medications directly when needed.

» RELATED: Is GLP-1 safe?

Clinic Secret offers two prescription weight loss medications through a monthly or three-month subscription model. It does not charge consultation or membership fees in most cases, and insurance is not accepted. Patients pay out of pocket for compounded GLP-1 medications, which are prescribed based on individual health assessments. Prices vary based on the medication and subscription length.

We went through the sign-up process and received the following pricing information:

These prices cover the medication cost only. Shipping is included at no additional charge. Dosages may be adjusted by the prescribing provider based on individual response over time.

Yes. Clinic Secret operates with transparency and regulatory compliance, working with licensed U.S. doctors and certified pharmacies to prescribe and ship medications. It follows HIPAA rules to protect patient information with a clear privacy policy and HIPAA notice outlining how data is handled. The terms and conditions explain subscription practices, consent and cancellation policies openly.

The service has publicly stated refund and guarantee policies and a fast approval process. Its partnership with healthcare professionals and adherence to privacy laws support its legitimacy. While relatively new, Clinic Secret provides clear information on how it protects patients and manages telehealth services. This transparency helps establish trust in its online weight loss medication program. Clinic Secret is also LegitScript-certified.