MEDVi Reviews

I knew something was changing when I tightened my belt one notch… then two… then three. Down 28 lbs with MEDVi, and even my buddies noticed I stopped avoiding photos. I’ve got more energy for work, the gym, and honestly just living my life. Didn’t think I’d feel this confident again in my 40s.

Absolutely rude customer service, overpriced, late with delivering medication, contradictory information and instructions given on the same topic, use various nonsense excuses to stall medication refills, constant mistakes in billing.

I have been impressed with my experience so far. It had only been one month, but so far client care has been fast and informative. My meds came packaged safely and on ice. All my questions have been answered in a timely matter. I look forward to sharing another review after meeting my goal weight.

This company scammed me out of my money. Still waiting for my meds after two weeks. They keep telling me they don’t have my intake information, but I gave it to them online and on my phone. Funny how they take your money before they take your info. Very.

The Medvi nurse called to answer a question I sent in. She was knowledgeable and very helpful. She was thorough and professional throughout. I appreciate the fact that all the Medvi people are based in the USA.

First appointment but I have not received my medication as of yet. Diana noted this on my chart as well as billing questions I had. I received clearer information on video call than I did on the call line. The call center gave me incorrect information as to time of my appointment. I appreciated the text reminder with the correct time

It was a very helpful. She was polite, punctual and very informative when I had questions or concerns. We discussed side effects of medication, my long term goals for weight loss and setting goals to help achieve my goals. I was very satisfied with my first initial visit with Patricia.

I was confused with how much my first dose and use to much. She explained what I could expect and what to do. Answered all my questions and very kind and understanding. So glad for the call and directions going forward.

Originally, I was very impressed with the MedVi GLP-1 program. I signed up because it said there was an introductory price of $179 and never showed an increase in charge after that. I assumed it was a promotion they were trying to use to get new customers since there are so many options out there. When I received my second bill, it was $299.

Makes you feel special when talking to you. Tells you, and makes you want to continue your goal. They inspire you to keep going. They keep up with your goal to help you out. The medicine works great.

I have not begun to take the medication as of yet but so far the coach and the experience has been good. I will revisit this review after I have began to take the medication. Hopefully everything will go well. Thank you

I noticed I ordered the injections when I wanted the pills. I called MEDVi and changed the order, with email as receipt. When I called asking why they sent the wrong product and charged me for it, the ANSWER WAS - "SO SAD TOO BAD." I canceled immediately.

I took my first shots 20 units and I did not feel well for about a half hour but now I’m OK. I just hope I don’t get the same feelings. The next shot. The nurse that called me was very helpful and kind. Thank you for calling me and helping.

This site claims to have 24/7 access to support but buyers beware, they mean an admin person and not a medical person! As someone with a side effect and needing to discuss symptoms, it has been over a week to get in touch with someone and then they ask you to book an appointment but are booked another week out!!! NOT SAFE!!

Care coach was great! My coach provided great tips to make this weight loss a success. First time being on this weight loss medication and I’m looking forward to seeing results and having a care coach makes this feel safer and like I will succeed. Thank you!

I was so excited to find something affordable with the hype of GLP1s. This company is a scam. Prescriptions are watered down with who knows what. Wasted so much money it is devastating. Go to a DOCTOR to get REAL medication. I should have done that myself. Would have saved money actually at this point. Good luck.

I feel like I’m working with two different companies. I had first applied and was told I needed a “Letter of Clearance” from my PCP. Of course my PCP said ‘no’; unwilling to be liable for what might happen if they’re not involved, so I canceled. Did a lot of research and re-applied and was approved. Got my first shipment, but the Patient Accounting Management Team couldn’t verify I was a patient. After several back and forth emails, they were able to verify me. NOW…I sent in the “checkin form”, I was notified that my next shipment is on its way and was charged $399. Today, I get an email that I haven’t set up a “payment method” before they could proceed. Get it together MEDVi!! Not feeling comfortable dealing with you!

I received my order and am very displeased! When I spoke to lady on the phone, I stressed that could not do injections with syringes, that I would need the auto injector pen. She said that would not be a problem. Well I received my order, and it was a vial and 8 syringes. This is not what I ordered or told that I would receive. If she would've said you will receive syringes and vial I would've told her NO. I cannot give myself injections with a needle, this is why I need the pen. This feels like a bait and switch. Not a good way to do customer service.

Updated on 03/06/2026: I have included Medvi's response to taking $399.50 out of my account. You can see from the bottom email that they state I didn't inform them. I did, multiple times in the 30 days following the charge. I made the mistake of allowing them to make automatically withdrawals following the monthly paperwork that I submit and following the "doctors" review. This tells me there isn't a doctor's review prior to the funds being taken from the account and they take the money and still do not send the meds after repeatedly called to refund the funds stolen from my account. Take my advice go to another company, this is not an honest company, they don't want to help you, only want to have access to your accounts so they can steal funds and then lie about the situations.

I’m so thankful for MedVi! I’ve lost 60 lbs on semaglutide. I feel the best I’ve felt in years. If you are skeptical about GLP1 medication, I encourage you to take the leap and get your health back! The team at MedVi are so responsive. I’ve had so many questions along the way about so many things. They are SO responsive and helpful and willing to go the distance on any question I ask. I love the access to providers and and coaches! Everyone has been a pleasure to work with.

I have emailed this company 3 times so far to cancel my account out so they will quit trying to charge me 299.11. I guess I will have to report this as fraud as I have requested in email 3 different time to cancel my account. Or maybe one of their clowns will see this and comment on the negative feedback so their image doesn't get hurt. But on a serious note there are other companies out there. Go with one of them not these clowns.

We've been on it 20 weeks and have lost weight. The instructions were tiny on the bottle and bubble packs. The card inside tells you how to use it. However... the instructions are spread between the card and bottle. Read the card and I thought that was it. I grabbed a pack and used it... Sadly started with month 3. Realized it then did weeks 1-4, now on 5-8. Granted should have read more closely. But my 3 bags all had the number 3 on them. For teacher sent email they could do better. We also thought we were getting the clear one, not the one cut with vitamins, as the clear liquid was the one shown and supposed to be superior. Next is really weird. The syringes show cc/ ml for measurement...liquid...correct yet it talks about your dose the first month being 1.5MG.

My Coach was very thorough and knowledgeable. I’m glad she was able to ask questions about my eating routine, such as protein, fruits, vegetables and whole grains. Also, my daily physical activity. I’m very happy with my coaching guidance.

Ty was friendly, helpful. I’m too old to write long reviews. I appreciate the program. I’m frustrated with menopausal weight gain. Hoping this makes the difference since I have tried everything else. Guess that satisfies enough characters;)

My experience has been amazing. Great support and easy process for my weight loss journey. I have gotten to meet my Dr, dietitian, easy labs, and care coaching all inclusive pricing. They have low pricing and good quality medication and care team.

Really enjoy the short sessions that are focused on a few topics. This gives me the opportunity to learn about myself and my journey and how I might tweak activities and choices for better long term results.

Many thanks to Medvi helping me to work towards my goal. I appreciate the care coaching and when the appointment wasn’t able to be made by the care coach, I’m immediately notified in order to call and reschedule immediately. I appreciate the quick responsive communication and that there’s somebody there checking up on you all the time not that you felt like you’re out in limbo. If any time your medication is increased you’re always doing a video chat with one of the physicians that also double checks on you and always asks if you have side effects. Same as the care coach. They always ask if there’s any side effects so they really keep an eye on you on top of you.

They charged me more than I had signed up for due to their bait and switch tactics. Forget about getting anywhere with customer service. They “escalate” your concern and you never hear from them again. When I continued to call, they just escalated my concern again. This is a shady company with very deceitful tactics and no support once you have an issue. I attempted to cancel my prescription almost immediately and they said it was too late. The meds didn’t ship for a week, and I got three tracking numbers when it did. They told me only “this” tracking number was the right one and it showed as never shipped, so I cancelled.

I never leave bad reviews but I'm so baffled how anyone recommends this company with how terrible basic customer service is. At 8:30pm I placed the order for my first injections. I realized shortly after that I should look them up just to be sure they're legit (Yes, I should've done this before purchasing but I was caught up in finally taking the plunge to try semaglutides). Immediately I found a lot of reviews warning about bad experiences and red flags. I tried using the chat support to cancel, I received an email at 8:45pm that they received my request to cancel and it would be reviewed- if any further details were required to process the cancelation they would reach out. I had also sent the request through the email support as well at the same time.

The Care Coach was concerned, thoughtful and respectful. She carefully reviewed my records and gave me constructive advice & encouragement. She has forwarded my information and current situation to a nurse who will schedule a call with me to understand my slow progress.

I was utterly amazed at the polite, yet very informative lady who took the time to listen to my questions. I was so thankful that I feel like I'm back on the right track. Knowing the support is everywhere means so much. My choices are encouraging me to keep aiming for my goals in a realistic manner. I'm so happy already and only completed my 4th dosage this morning. Happy is attainable with the right circle of friends and working on completing that circle is my ultimate goal.

I always have a great care coaching experience with MedVi care coaches. They are helpful and give great feedback and encourage me to improve my lifestyle along with my medication for best results. My coach guided me in the areas of diet, exercise, and water intake. They always ask about side effects and even advised in ways to lessen my nausea. It has been an overall great experience.

I used the product for only one month with the intention of tackling a few stubborn pounds that I could not shed. I also recognize as I enter perimenopause that weight has become difficult to manage even though I am active and health conscious. The MEDVi was immediately very effective. Also the B12 also helped keep my energy levels up which was a secondary benefit I really appreciated. Thank you.

I started GLP-1 with Medvi in 2024, and honestly, I was pretty nervous at first because everything was done online and virtually. That hesitation disappeared quickly once I got started. My experience has been truly great from the beginning. After a few months, I noticed my weight had plateaued. I met with the doctor virtually, explained my concerns, and he took the time to listen and help adjust my dosage. That change made a huge difference — I started seeing results again. I’m now just 10 pounds away from my goal, which is a really big deal for me. I had been trying to do this on my own for a long time without success, and adding this one element completely changed my progress. I’ve never had issues with my orders, and anytime I’ve had questions or concerns, customer service has been responsive and helpful. Overall, I feel supported and confident with Medvi, and I’m really grateful for the results I’ve achieved.

I ordered pills and MedVi sent me injectable within TWO hours. I would have accepted pills if they said they could send them in a timely manner, but for FIVE days my request was with the clinical team. The nurse I had the consultation with entered the order wrong!! I paid $249 for pills. On 1/25 I received notification my account was closed and my request for refund was sent to the appropriate department. I have been told it takes 5-10 business days and today is day 9!! Just called customer support again and was put on hold multiple times (for 25 minutes) to be told they will be back with me in 24-48 hours!! I am tired of getting the runaround from this company and I want the money they took out of my account on 1/19 back!!

I appreciated my care coach’s professional yet personable demeanor. I look forward to meeting with her again. We’ve schedule for two weeks out and I have a couple specific goals to work on. I’d like to establish an ongoing connection with this provider to help hold me accountable.

Carmen was wonderful. She put me at ease, asked quality questions and listed to my answers without judgement. Gave me a few tips too! Thank you Carmen, look forward to chatting next month! She was kind and patient. Thorough and appropriately challenged me to share what I was comfortable sharing. I look forward to having her as a coach.

I switched companies to Medvi and not one time did they call and tell me they could not match the dose and still trying to talk to a nurse. I called before meds were sent out but still nothing. I would like a refund which they say no they can't do it. Please beware. Lack of caring.

Although well reviewed, I feel like I am working with a completely different company than the other reviewers. I got an initial email and the meds and then nothing. No instructions on how to reach a provider for questions since I’m 3 weeks in with no change in appetitive or weight on their Tirzepatide. I found a support # and had to request a provider call back since they didn’t respond to email questions. Feels shady.

Do NOT buy oral Tirzepatide, it doesn't work. They don't tell you this during your appointment. They accept your money and let you find out for yourself. My medication absorbed moisture and was ruined. Medication should not do that. I had to make several phone calls and talked to several people to get this resolved and never did get an explanation and it was almost impossible to get a refund. They led me to believe that I couldn't until I was so upset about it I asked to speak to a manager. I switched to injections. They say that they offer money back guarantee, no they do not. The loophole is so big that it is basically a lie. The two providers that I had appointments with seemed uninterested and not anymore knowledgeable than myself after doing research on the internet. I was told that I would lose 30 pounds by March (3 mos). I've been on this medication for seven weeks and lost 7 pounds-all after the second injection, not an ounce since.

Brandy was awesome. She listened to my concerns. Talked about goals and set me up an appointment foe next month. She sent a message to the dosage team about the fact that ny dosage is DECREASING every month and last month, i gained weight. I am very unhappy about that. I paid a lot of money for this and feel like I am being conned.

Very satisfied with my weight loss journey so far. I’m excited to add new goals and continue receiving support, thankful such a positive experience! I am completely committed continue with my plans for further fitness and health goals!

The reminders that Medvi sends are excellent. They are concise, informative and appreciated. The follow-up is superior. The nurse practitioner and coach are outstanding. They are thorough, professional and understanding.

It’s been 2 weeks. I should have my medicine by now. They delivered it to the wrong address and now they’re keeping saying they will send me the medicine once it get delivered to the wrong location. It didn’t make sense for me, but I was like ok. When it gets delivered, I call them, then they keep putting me on hold, they’ve been telling me someone will contact to me 24 - 48 hours every time.

I purchased one month for $170. They sent an empty box, except for syringes. It took me 3 weeks of arguing to get a vial sent. Took all doses. Did not curb my appetite at all and I have taken semaglutide in the past and it has worked. Do not recommend.

MEDVi has been a great support system for my weight loss journey. Their compound, Semaglutide, has been a great tool, and they have adjusted the dosage to meet my needs. They are readily available to take phone calls, text messages, and emails, and their response time is quick! Danica, the account manager, has been a great support person regarding questions and concerns that you may have! If you are looking for a professional company for your weight loss, I would recommend MEDVi.

I just waited over an hour for someone to come onto my scheduled appointment and absolutely nothing happened. There doesn't seem to be any mechanism for recourse if no nurse shows up unless I call to complain. This was an appointment that had ALREADY been rescheduled by Medvi from a week ago for "unforseen circumstances". I had made this appointment because I couldn't find plan/future dosage information on the portal and wanted to ask questions about super basic info that should be easily available.

The Nurse was very kind and answered all my questions. I was concerned about my vial and how to expose properly and to make sure I was giving myself the appropriate amount of my dosage. Nurse answered all my questions very detailed and empathetic.

Working with Medvi and my account manager Ana has been experience. MEDVi has been really responsive and we’ve worked together on my health journey for and have been great in adjustment my medication as necessary as we go on this health journey together.

My RN was very helpful and answered my questions. She was going to post a question regarding my 2nd vial being filled 1/8, but is supposed to be discarded 2/12. I will be taking the first injection on 2/5 from the vial that was filled on 1/8/26. I’ve already been charged for my 3rd vial, but I can’t fill out a refill form till I have taken 3 injections out of the 2nd vial dated 1/8/26. I have put a pause on my automatic charging because it will be one week before I’m charge for a fourth vial and I haven’t even started on the 3rd vial that I don’t have. I’m very confused by this.

I have had a pleasant experience with Tirzepatide. The customer service has been wonderful and always available when you need them! I’m also pleased with the weight loss I’ve experienced thus far. The best part, no side effects for me!

Sick of their non-stop scam emails. No legit company constantly breaks the anti-spam laws. Who in sound mind would buy anything from this criminal outfit?!?

I emailed about concerns with not seeing/feeling any changes in the first month. The RN did not take that into consideration when determining the dosage for month 2. This company only gives 4.25mg of Tirzepatide unlike other companies that use 5mg. I was not aware of the difference and do not like that they claim to be patient specific but were not. I was charged $1100 for 3 months. The only option given by the RN I spoke to today was to cancel the prescription without getting a refund for month 2 she said I do not have to taper of the medication and I can stop cold turkey but I main gain weight by doing so. I am very upset with the RN's cold demeanor and how she would not address my concerns. I feel I was forced to cancel because my opinion did not matter.

Medvi has made my journey a positive one. I’ve been struggling with menopausal weight gain I need to lose about 20 lbs. They have very helpful with advising and expectations of what that will look like for me. The questions to get started were simple and I was approved within a day. I’m looking forward to seeing my results over the next few months.

I was folding laundry one night when I realized I wasn’t exhausted from carrying baskets up the stairs. Losing 30 lbs with MEDVi has changed even the smallest parts of my life. I’m not constantly battling fatigue, and I actually enjoy moving around my home now. The emotional shift has been just as meaningful. I don’t dread my reflection anymore. I’m more patient with myself, and I’m discovering a confidence I didn’t think I’d feel again.

I misunderstood pricing and disputed it after placing my order the same day. They offered an $80. charge that was fine with me but I asked for the prescription for that $80. charge. Instead they billed me the amount I was disputing. Now disputing it with my credit card company. I thought I was paying 149. and checking out it was 279. and to continue would have been 400. a month. Anyway pay attention when ordering. If I couldn’t get this resolved how would I ever get it cancelled.

This was first visit with The MEDVi Coach. She was kind and knowledgeable and she answered all of my questions. I will continue to use the coach because I feel it held me accountable towards my wellness goals.

I never expected a single walk around the block to feel like such a win, but after losing 26 lbs with MEDVi, it felt incredible. I wasn’t out of breath, and for once, I didn’t feel embarrassed about struggling. It’s these small victories that keep reminding me I’m moving in the right direction.

I had a wonderful experience speaking with the RN today. She was extremely knowledgeable, patient, and took the time to really listen to my concerns. She explained everything clearly and made me feel comfortable and confident moving forward. I truly appreciate her professionalism and compassion.

The RN was very responsive and concerns about my request and situation. She explained everything to me in detail and where I was at in the program and making sure that we were all on target. She did a very excellent job. Thank you.

The product went to the wrong address, called hoping it was going to be fixed in a timely manner, NOPE. They say I must call FedEx and get a claim number then call back and they will investigate how this could have happened. Fed Ex doesn’t give claim numbers to the recipient only the sender since it was their fault. After calling back they stick to the scenario that a claim number is needed. But will escalate the call since I have asked for a refund. They will call me back within 48 hours to go over refund. I've been saving for months to order and now it looks like it’s all a scam. Worst customer service ever. Do not recommend. Beware!!!

I have found the coaching sessions and absolute necessity for the best results. These sessions keep you accountable, share information about your medical health journey, and give tips for continued success.

Since day one of entering this program everyone has treated me with great respect. The staff truly does take the time to listen and find the answers to your question in a timely manner. Everyone has been great. Thank you for all of your loy in the support chere is exceptional. Phenomenal.

I signed up on line and $279 was quickly deducted from my bank account. THEN I got an email stating, "We can't ship the weight-loss pills to your state, but we can send you the injectable meds." I have a needle phobia. I emailed and texted requesting cancellation and a refund of my money and have not heard from them yet.

I would highly recommend anyone that struggles with weight loss or has hit a plateau to try this program! Medvi has been very professional throughout my whole journey! My overall health is better and I’ve enjoyed watching the progress I’ve made!

Great customer service! Very professional and polite and answered my question in detail. I kept missing the phone calls but they tried until I was able to have time to answer. Would recommend MedVi to anyone interested in improving their quality of life.

I feel like the coach was very respectful and knowledgeable. She had great feedback on how I can improve my accountability and track my food and water intake. The allotted time for meeting was just right for my needs. I truly feel like these monthly meetings with my coach are going to help me reach my goal better than not having her.

My initial visit with my coach was great. She was very informative and made me more comfortable with starting my journey. I was able to get a lot on concerns addressed and look forward to my next meeting with her to share my progress.

Taunie was very sweet, knowledgeable and respectful. She answered all of my questions and if she didn’t know the answer, she found it for me. Gave me lots of good advice. Helped me set legitimate goals that I feel are attainable.

Do not buy. I received medication for the first month, then on the second month I received nothing. They tried to bill me again on the third month. I called and canceled. I've reported this to the BBB because the company is refusing my refund for medication I never received. DO NOT WASTE YOUR MONEY.

The best part of this journey has been witnessing the return of my enthusiasm for life. Losing 30 lbs with Medvi reignited a spark I thought had dimmed permanently. I felt lighter emotionally, clearer mentally, and stronger physically. I'm finally moving toward the future with confidence and excitement instead of hesitation.

My first coaching call was great. We talked about motivation and my pattern of losing and gaining weight. We also talked about importance of protein and electrolytes. She scheduled a follow-up a month from now to talk about side effects.

Please do not buy. I landed at the ER with hives all over my body. Only God knows what was compounded and called tirzepatide. To add insult to injury, I was charged another 399 for refill. I was given my funds back after I threatened legal actions. Again STAY AWAY.

Ana and MEDVi have been amazing to work with! They are professional, prompt, knowledgeable, and extremely helpful! I highly recommend them to all!!!!! I highly recommend to anyone seriously wanting to lose weight and do so with such a professional consultant and company!

The worst company I have had to work with, they placed the wrong order and never shipped any product until I called to cancel/ get a refund. Not only was the process slow, the customer service is absolute garbage. They will place you on hold and transfer you over and over again. The customer service reps will also not allow you to do any kind of "end of call survey" I assume to avoid any feedback that would get them fired. The company also does not have an App and is not user friendly.

So far, so good. My care coach is fantastic. I’m only a few days in so I will report back in a few weeks. However, we did set some realistic goals until the next visit. I’ll keep you posted. I can’t give much of a review at this time, but I am excited. My stating weight is 180 and my goal is 120.

Dropping 33 lbs with MEDVi has been such a game-changer for me. I’m happier, more energetic, and way more confident than I’ve been in a long time. I’m actually excited to go out again instead of stressing about how I look. And the program fits into real life, which is the part that surprised me most. No crazy rules—just support and structure that actually works.

I didn’t realize how much happier I looked until someone pointed it out. After losing 29 lbs with MEDVi, my mood is lighter, my stress is lower, and I actually feel excited about progress again. It’s refreshing to feel aligned with my goals instead of overwhelmed by them.

I would liked to have left zero stars however one was my only choice. Customer service is horrible. You speak to a rep confirming information, hours later emails come out with information that you never even spoke about and they want from you. They told me my telehealth call was gonna be Saturday at 3 PM, woke up at 6 AM. I was checking my emails found out my telehealth call was at 7 AM.

This company is a fraud. I have been without medication for a week. I receive daily emails apologizing for the delay. My local doctor has prescribed the medicine locally. Despite the fact that the pharmacy hasn't shipped, they are refusing to stop it and refund my money. Beware. Don't believe the positive reviews. This company is not to be trusted. I've now challenged the charge with my credit card company and have 9 days of "Sorry, your prescription is delayed..."

MEDVI has been fantastic to work with from the start… No hidden pricing agendas and everything explained upfront… Fantastic customer service and the coaches and providers really follow up with the plan that we decided was best for me… It’s great team work and suggestions from them have brought me close to my goal weight along with diminished inflammation… I look forward to continuing my journey with MEDVI… It’s great to be back into my jeans. 🙌

The nurse that I spoke with called me right on time and was able to quickly address my question which was about taking a supplement that was also compounded in with my medication. I would have given this five stars except that it took 2 weeks to have this appointment for such a simple question. I don't understand why this could not have been addressed through a simple email, which is what I tried to do first.

My care coach took the time to listen and address any needs or concerns I may of had. She recommended things to help me and was even proud of me for admitting when I fell off but had a plan to get back on track. She always has given me great advice to help. I'm very thankful for her.

As I am already nervous and skeptical of anything starting off, her appointment with me alone set a better tone and unknowing to her relieved a bit of anxious thoughts in my mind. She had me set simple goals to complete during the duration of my time in between appointments with her. I felt like I could be honest and she was so understanding and personable. Amazing instructor. This is my first week 3rd day in and I am feeling the hunger difference that I was truly hoping to see.

I can’t believe how much my life has improved since losing 30 lbs with MEDVi. I feel lighter—not just physically, but mentally too. I’m more patient with myself, more motivated, and way more hopeful about the future. Every day tasks don’t feel draining anymore. But the best part has been the emotional shift. I’m genuinely rooting for myself again, and that’s something I didn’t think I’d get back.

The scale wasn’t what impressed me—finally finishing a workout without feeling defeated was the real win. I’m down 27 lbs with MEDVi, and my confidence has been growing with every milestone. It’s been a surprisingly empowering journey.

Ineffective medication (compounded semaglutide). This injectable produced zero results, had zero effect. I tried it for seven weeks and never felt any of the promised or even suggested results (no appetite suppression, no cravings curbed, no weight loss). Their customer service was very difficult to reach, when I requested a cancellation, they hung up on me -- 14 times, over three weeks.

Horrible Customer Service! Their accounting team and their patient care teams do not cooperate or communicate with each other. If you have any situation that does not fit into the regular 3 month billing cycle, they will make it very difficult to get your refund and the meds due to you. NOT RECOMMENDED.

Medvi has been incredibly easy to work with and get the results I wanted. I needed to lose about 20 pounds and no matter what I did I couldn’t get the weight off exercise, eat well, supplements nothing would work. I decided to try the compounded version of Ozempic and it did the trick, signing up was easy and any questions I ever had were answered very quickly. I lost the weight and have been getting a lot of compliments ever since.

All the people that I have talked to, nurses and others, are very knowledgeable and friendly. Glad I chose this company to do my weight loss journey with. When I had questions about my medication, they got back to me in a timely manner. I watched the video on how to take the medication and it is very helpful.

Realizing that my mood has been consistently brighter was an unexpected gift. Medvi improved more than my health, it improved how I process stress and how I show up emotionally. I finally feel like my internal state matches the energy and optimism I’ve been working toward. What surprised me most was how naturally this shift happened. I didn’t force positivity or try to change everything at once. As my body started feeling better, my mind followed. I became more patient, less reactive, and more present in everyday situations.

They pulled the classic BAIT and SWITCH! I googled and Medvi came up. The website looked professional and they had doctors listed. Medvi stated that it will send your GLP1 prescription after you pay. When I gave my payment of $279, a $100 off price, it was the higher price for 15mg of tirzepatide it said. After payment it promised to update me with the shipment tracking. The next step was to schedule a "facetime" meeting with the Medvi staff. I did that. I was asked about previous use of Zepbound and Mounjaro. She then EXPLAINED that Medvi will send me a compound Tirzepatide mixed with a tiny portion of a choice of either vitamin B6 or L carnitine. She PROMISED that it would ONLY be 15% of the L carnitine mixed in, after I expressed concerns. She PROMISED. We hung up.

I recommend you don’t waste your money. This product did not work for me in any way, shape or form probably because in a compounded form I’m not actually getting much of the actual medication. Just more B12. I feel this way because I had absolutely zero of the side effects that they claimed I would have. I never lost an ounce actually gained 5 pounds doing this. If this is the route you choose to take for your weight loss goals I recommend seeing your doctor and getting the actual medication.

Was unsure of what experience I would have online with obtaining and continuing Tirzepatide. Not only did I have few side effects, my consultant Martinette and the team were always available to answer any concerns, thoughts, and questions I had. I have now lost 27 lbs in about 4 months, which was very unexpected. And I did it healthily. Thank you so much!

Waking up and realizing I wasn’t exhausted for once was a big turning point. I’ve lost 30 lbs with MEDVi, and my days just feel easier. I’m more focused, in a better mood, and way more motivated to keep going now that I’m experiencing real change.

I’ve lost 27 lbs with MEDVi, and what shocks me most is how doable it’s been. I’m still living my life, still eating foods I enjoy, but now I feel in control. I’m not constantly battling cravings or guilt anymore. Even better, I’m way more social now. I’m saying yes to photos, events, and plans instead of hiding behind excuses. It feels good to show up again.

The price to start with is a bait. The next charge will be 399.00$ . You can not get any money back unless you use the medication for 3 months. They withhold information about the billing. Everything else was discussed. So clearly, except the pricing after you signed up. I think it’s intentional.

I started on the semaglutide tablets in November, which I had been told by Medvi staff works the same although more slowly. After 2 months, I had lost 2 lbs... and gained 3. Furthermore, with each phone call with their staff and medical personnel, they would begin the consultation asking about my injections. When I'd point out that I was on tablets, their responses were always, 'I don't know anything about those."

MedVi initially delivered meds regularly, but I didn’t get my labs submitted in time. No more meds delivered, but they happily and greedily continued charging my credit card for months after I’ve requested to stop service. I’m still paying $399 a month for meds I’m not receiving.

This company is horrible!!! Took my money and never shipped the medication. Now trying to get my money back from them. Filed a complaint with the BBB!

MEDVi has been the worst customer experience of my life. I had been notified that my GLP-1 shipment would arrive on Wednesday. This was sent 3 day mail. From prior deliveries it said it huge letters on the box refigerate immediately. On their end the made a mistake with my shipping address. I contacted them on Friday and they said my medicine was on the way back to them and no need to worry they would send it back to me right away. When I said by the time it got to me, it would be 10 days old. They said, "Sorry it's the law, we can't refill on prescritpions that have been filled and sent." I said I need safety data, the medication is still good despite no refrigeration. They said, "Oh, it's insulated." I said that is not refrigeration. And by the way if it kept it so cold why would you put on your 3 day delivery packages refrigerate immediately.

Do yourself a favor and stay away from Medvi!! I filled out my refill form 10 days ago and my 3rd month medication still hasn't shipped, today is my injection day so I'm obviously going to miss it. They charged my credit card 5 days for this medication. I've contacted a new provider and my medication has already shipped. Don't get fooled by Medvi like I did.

Working well so far. Lost 5# so far. Started About 3 weeks ago and just ordered my first refill for three months supply. I have had no side affects so far. The process has been easy and my case manager, Angela, Is doing a great job. I am looking forward To seeing my 3 Month results.

This company was great for easily getting Tirzepatide, but they will try and automatically charge you for shipments and then when you try to cancel they make it extremely difficult. They have tried to charge me numerous times and I've sent numerous emails to try and get them to stop. Don't go. Stuff this company.

I have been with the program for a little over a month now and I have tried those other programs and this is different. Medvi actually listens and hears you and contacts you to let them know that you are not alone, unlike others that take weeks to get back with you.

I have never seen a doctor or a nurse practitioner and never received a shipment of the drug. Yet was charged 697.37$. I have no prescription from any doctor or nurse practitioner for a drug that they have charged me for. They also are a pharmacy and yet cannot find their license as a pharmacy. This company’s practices are fraudulent. They issue a charge for a FDA approved drug without a do tor or nurse practitioner script or visit and don’t ship the drug. Filed a compliant complaint with the AG office and currently trying to get their license number to file a complaint for charging for a FDA approved drug without a script from a doctor or a nurse practitioner. This business should not be in business.

I was charged a full year without even being assessed by a Doctor. Calling customer service is a joke. They are all in South Africa and can’t help with anything. DONT DO BUSINESS WITH THIS COMPANY! It is a scam. I still haven’t gotten my 2100.00 back. I wouldn’t use any medicine from this company after seeing how they do business. I am going to do whatever I can to spread the word and stop this company.

I have been on compounded semaglutide for over a year, and I am very pleased with my progress. MEDVi is the second compounding company I have dealt with and the difference in service between MEDVi and the first company is startling. Recently I had a problem with a delivery and I contacted Angela, my Account Manager. She was immediately on top of the problem and efficiently made everything right. Working with an Account Manager like Angela gives me great confidence in going forward with MEDVi.

I cannot give MEDVI a good review. Their customers service is horrible. I asked for an early refill because I am going away on vacation. They will not refill early and even paid for 3 months! MEDVI has not thought this through. What do people do when they have a vacation planned?? The customer service rep, and I spoke to quite a few, told me there was nothing that they could do. You are supposed to take your injection as directed but the key here is, you have to be home during delivery, they will not budge.

The most meaningful shift happened when I noticed my mood lifting throughout the day. Losing 29 lbs with MEDVi improved my emotional balance in ways I didn't expect. My thoughts feel clearer, my decisions feel intentional, and I'm showing up with renewed confidence in every area of my life.

Complete SCAM!!! I got my first delivery just fine. Then, they raised my monthly fee from $149/mo. to $399/mo. and never sent me my second dosage. Then, they charged my another $399. So now I am $950 deep with only the first delivery. I call to cancel my subscription and obtain a refund. They REFUSED to give me a refund for the first $399 because we are now "outside of the billing cycle". If I could give them zero stars, I would.

What surprised me most was how this journey reshaped my mindset. I approach challenges with more patience now, and I’m no longer discouraged by slow days. I’ve learned to trust that consistency will always carry me further than perfection ever could. This experience has taught me to respect my body and my pace. I feel more connected to myself, more aware of my habits, and more committed to building a lifestyle that supports long-term health. The progress feels sustainable, and that makes it even more meaningful.

I have been extremely happy with my experience so far with MEDVi. 2 months in and I am down 22 lbs. My side effects have been virtually nonexistent. I don’t get hungry or get cravings like I used too. It is really helping me to change my habits and get back on track!

I’ve been under a lot of stress and gained more weight than I wanted. I’ve been doing this plan for one month and can tell I have lost. I feel better and my clothes look better. I would recommend this to anyone that wants a healthier way of life.

MedVi has been so easy to work with and quick with approving and sending my weight loss medication. I was approved and shipped my prescription on the very first day. I received my medication within 3 days of it being ordered. So far I have lost 3 lbs in just the 2 weeks I've been on Tirzepatide and I have had no side effects at all. MedVi customer service is wonderful and they have listened and been very supportive through phone calls and emails.

I’ve been with Medvi for the past year - highly recommend to anyone who needs extra attention. My account manager Angela is helpful, friendly and always helps me quickly with any concerns request or question. It’s like I have a special person just for me..

Jasmine was great! Very friendly and helpful! She gave me some great tips and explained how the program worked. I’ll be very happy to talk to her every three or four weeks. We already scheduled my next appointment and I’m hoping to be down a few pounds by then.

Have had amazing care with both provider, care coach, and patient support chats. No issues. I recommend Medvi. I am on the 6 month subscription plan, it saves money over doing it just monthly. I have begun losing weight immediately and self medicating is ready and there are very clear instructions so you know what to do.

My experience has been top-notch! Very knowledgeable and answers all my questions. Takes the time to hear what I have to say, and offers great advice. The conversation is very relaxed and not rushed.

The moment I realized I would stop constantly tugging at my clothes was when I understood how far I would come. Losing 30 LBS with Medvi made comfort and confidence possible again. I am moving with ease, choosing outfits I love, and feeling more at home in my body, than I have in years.

I have been with Medvi on a GLP-1 since May of 2025. I have lost aprox 20lbs since starting. I am an avid runner but had knee surgery and battling perimenopause weight gain so this medication has allowed me to get back to a healthier weight (still more to go), but to continue to at least maintain the weight loss and a great tool to combat perimenopause weight gain.

Noticing genuine excitement return to my mornings was something I didn’t expect. Losing my weight with MEDVi shifted everything—from my energy to my clarity to my emotional balance. I start my days with purpose instead of exhaustion, and that alone has changed how I show up for myself. Each new milestone reminds me that transformation isn’t instant—it’s layered and deeply personal. I’m proud of the steady progress that’s brought me back to a version of myself I love.

My Coach (Charlene) and I had an instant rapport. She was knowledgeable, kind and gave me great suggestions to track my nutrition and was overall a delight! We discussed me downloading a nutrition app to make sure I got the correct nutrients and answered a couple of questions I had about storing my meds.

Renee was very helpful and professional. I was satisfied with my coaching. She listened and answered my questions to my understanding and did not make feel unimportant and set goals and was very clear on my next coaching session.

My first charge/shipment was on 24 Dec 2025. Shipment received and first dose injected on 27 Dec 2025. 4th dose injected on 17 Jan 2026. They wouldn't charge my card and order my refill until 24 Jan 2026. It finally shipped today, 28 Jan 2026. I tried to cancel the subscription yesterday (before the refill shipped). I got a message I would receive a call from support. I got a notification today it was shipped. By the time it arrives, I will be two weeks without a dose. They happily canceled my subscription, but won't refund me due to the order being shipped...even though I requested cancelation prior to them shipping it.

The product has been nice quality and I have lost weight easily HOWEVER they charge my credit card every month even if I don’t fill out request form. This is aggravating and feels dishonest. I have to constantly ask for money to be returned to my acct. I’ve written to Medvi several times to stop charging me unless I request a refill, but the charging continues. I’m thinking of going to another provider even though I like the product.

I ordered my 1st dose, rec'd a call from a nurse with a few questions then nothing from any support. 1 month dose came & I didn't know where to respond regarding support or cancellation. So figured they would want to talk to me before sending a prescription medicine out. So forgot about it. But then discovered they had billed 6 months of medicine. Support person said no refund except last one was within 28 days & would be refunded. Rec'd next month's medicine & requested refill, no response & at 7th dose I ran out with no refill in sight or response to my support request!!!! Getting really ticked off. No receipt of order either!

Great experience, quick. I have lost weight, felt great and they are very responsive when I need assistance. No side effects either which is great for people. Staff is on top of assistance with no wait time. Great product.

My husband has been on this medication for 3 months and has not lost any weight. He called the second month and they insisted he just need a dose increase. The increase did not work either. Called the 3rd month to cancel and get money returned. They had already processed the 3rd month dose and they insisted again, he just needed an increase in dose. They did cancel our fourth month and are refunding that payment.. We just want our $1200 dollars back as guaranteed on the website, but it’s proving to be difficult.

We had no problems with the actual service. The issues came when we stopped participating. Even though we stopped the monthly calls and not receiving any product, they continued to bill our credit card $399.50 a month. Unfortunately we didn’t catch it for four months. When we called we were transferred, then transferred again. Finally told they canceled our service and we would hear back in 48 hours regarding our refund. When we didn’t hear anything, we called them back. Long story short, they agreed to only refund one month with no explanation of why they were not refunding the remaining money. Called credit card company and have to wait up to 30 days to hear back from them. So if you want to cancel, make sure you call them as soon as you make the decision.

I wanted to start my journey with GP1 and found MEDVi. They have the best prices and awesome customer service. They have made the start of this journey, making me feel supported all along the way and like I have a team supporting me on this journey!

MEDVi has been wonderful as a support system and medication provider. I've lost 25 pounds and feel amazing! The online support is convenient and the providers are mindful of the struggles associated with weight loss and medications. I have been so happy with the experience I had with MEDVi and am planning to continue with the team!!

I got an email that my subscription did not go through and I responded back on 1/26/26 that I wanted to cancel at this time. William ** responded back asking for a reason for cancellation. I don't check that email every single day and lo and behold $ 299.00 deducted from my bank account when my paycheck hit today. Not a very professional way to get your money and keep valued customers. I sent an email to support to either reverse it or I will stop payment with the bank. Support says they will check into it. Could be 1 - 2 business days. It didn't take you 1 - 2 business days to withdraw that money without authorization so maybe you could expedite returning the funds.

A moment I’ll never forget was realizing I could stay fully engaged during a family outing without needing breaks. Losing weight with MEDVi gave me energy I didn’t realize I’d been missing. Now I’m more present, more playful, and more connected to the people I love. The emotional transformation has been equally powerful. I’ve let go of old habits, embraced healthier routines, and finally feel like I’m building a life that reflects my true values and hopes.

I enjoyed my first coaching visit with Tonya. I have to admit; I thought it was going to the usual boring visit where the coach tells me what I need to do-blah blah, blah. But not with Tonya. She wanted me to make decisions for my goals, and she shared some of her weight loss journey experiences which I liked. This session gave the motivation I needed.

Very good call. I felt comfortable and my Care Coach answered my questions. I even had to go back to my office because i was talking to her during my break. She didn't mind at all. Good first impression. A She even scheduled my next appointment and asked me how long in between did I want to schedule. This was a great customer experience. Thank you.

The beginning, everything was smooth. Getting approval for weight loss was simple and fairly quick. Once I was required to send payment, everything shifted. I was receiving updates daily on the process of approval. Once I was approved for weight loss medication and sent payment, all communication basically stopped. It was almost a week before I heard anything back. I sent emails and text the number the was sent for any questions or concerns. Finally, when I just asked to cancel my subscription, they sent me shipping info and the medication I would be using.

What surprised me most was how individualized the program felt. The medically guided weight loss approach took into account my age, hormone changes, and previous dieting history. When something was not working, it was just adjusted. That flexibility helped me trust the process instead of quitting like I usually do.

Looking at a recent photo and actually liking it was a moment I didn’t see coming. After losing 31 lbs with MEDVi, I feel brighter and more comfortable in my skin. It’s been such a mood booster to see progress that feels real and sustainable.

I didn’t realize how much easier life could feel until I lost 31 lbs with MEDVi. Suddenly things like walking long distances or running errands don’t wipe me out. I feel lighter and more capable in everything I do. What’s made the biggest difference is how flexible the program is. It fits my lifestyle instead of taking over my life, and that’s made staying consistent surprisingly simple.

Had a great experience. She was very sweet and understanding and asked the right questions to make sure I wanted to lose weight for all the right reasons. My trainer was very personal and professional. Had a great connection. Can’t wait to talk with her again to get feedback back and stay on track!!!

Terrible communication from staff. You will not receive your subsequent refills on time, and support staff will give you highly conflicting information. There's plenty of companies selling this stuff. Medvi sucks.

MEDVi has been incredible to work with. They are always available to provide support and answer questions. They have listened to my concerns and made adjustments to my medication that makes sense. From their customer support to their medical providers, you can trust that this company wants to do right by you.

The people who work for MEDVi are very responsive and professional. I feel like I’m in good hands. Medication was delivered on time, I enjoy the monthly check ins. Shout to Arik who has been incredible! I recommend MEDVi.

Customer beware!!! I opted for a 1- month treatment of the semaglutide medication and understood that option to mean that after a month AT MY DISCRETION I could pay for another month or do nothing. Simple a period to try out the treatment. All other options seemed to lock a person in for a subscription of 6 months to a year which was not appealing to me since I would not knowing how things would work until trying. Welp!

I originally paid $749 for what I thought was a 6 month supply, I fortunately it was only 3 months and another $749 for another 3 months. Not what I was originally told so cancelled and switched provider for a more suitable stable billing company.

I have enjoyed using the Semaglutide medication! I have lost 26 pounds in 6 1/2 months! I have lost it a little slower than I wanted, but I haven’t had any side effects and feel it has been better to lose the weight slow! I feel so much better! I plan on losing about 10 more pounds! I hear that when you go off of the medication, you normally gain weight back pretty quickly! I have not addressed that issue yet to decide how I’m going to try and maintain my weight loss! I hope greatly that I will be able to get the discounts for the monthly medication, which would help great!

Kenyall was terrible. She didn't offer any useful advice & seemed distracted. I could barely hear her because she was mumbling. Going forward, I DO NOT WANT TO GET HER FOR MY COACHING CALL. I hope I can speak to another coach that will listen to my concerns and offer beneficial advice. She was actually reading off a cue card!

Very personable and informative. Set up goals and diet plan that would produce the best outcome. Goal no. 1 is to drink the 64 ounces of water suggested and have protein and veggies for all 3 meals, and limit the carbs. Answered questions I had and made me feel comfortable.

My rep is always friendly, knowledgeable and up to date on my status. I appreciate her calm & helpful affect. We discuss setting goals and how they can be achieved. We have straightforward communication and set realistic objectives.