MEDVi Reviews

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Edited by: Matt Zane

About MEDVi

MEDVi, started in 2023, is a virtual health care platform that offers an online weight loss program with prescription medication and counseling in 49 states. The company partners with Belmar Pharma Solutions and Beluga Health to offer GLP-1 medications as part of a monthly membership. Patients can get a prescription with or without meeting with a provider. Membership includes unlimited doctor visits and 24/7 messaging support.

Visit home.medvi.org
Pros
  • Medication included with membership fee
  • Fast approval and shipping
  • Unlimited provider consultations
  • No contract required
  • Money-back guarantee
Cons
  • Doesn't accept insurance
  • Branded tirzepatide not available

MEDVi Reviews

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    Page 9 Reviews 1235 - 1435
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 12, 2026

    My coach was very professional & attentive. She listened to my concerns & was compassionate & understanding. Great suggestions on how to meet my goals in the timeframe I needed them meet. I look forward to our next appointment.

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    Verified purchase
    Coverage

    Reviewed Jan. 12, 2026

    My appt cover my questions and goals. Then new goals were set. The only thing we did not discuss was if we should change the dose or if it should remain the same. For now I am guessing we stay at the current dose.

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    Customer ServiceSales & MarketingOnline & AppRefunds & PayoutsStaffHonesty & Transparency

    Reviewed Jan. 12, 2026

    At best, MEDVi’s intake website is grossly misleading and I could NEVER recommend MEDVi to anyone. I believed that I would see at least some results in 4 months. During the first month, with an initial prescription from Epiq Scripts there was a slight result and had that continued, it would have been plausible that my weight loss would differ from the stated goal. However the next 3 month prescription from Foothills Pharmacy, with gradual increases in Semaglutide amounts each month produced NO EFFECTS whatsoever. I contacted the care team and informed them of this and even said it seemed like I was taking a placebo. The care team responded with vague reasons for a lack of results but no real changes were made or suggestions given.

    Nothing in my life or my actions were unusual enough to result in such lack of progress. When people I know are losing weight successfully through other programs and MEDVi’s programs is a complete bust, I can only concur this is a scam. And there is NOT a money back guarantee although advertised. I am out over $1400 and haven’t lost a pound.

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    MEDVi
    Response from MEDVi
    Good morning,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Verified purchase
    Staff

    Reviewed Jan. 12, 2026

    I had a lot of questions and concerns that was answered and cleared up for me. I understand the process and what is expected from taking the medicine. Now I feel at ease and will be able to enjoy the process.

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    Refunds & PayoutsStaff

    Reviewed Jan. 10, 2026

    I received my medicine from Beaker Pharmacy through Medvi for the first time and did not understand the seriousness of the compound needing to be cold and in refrigerated packing. The material had dissolved and the liquid was room temperature. I wasted $279 for an ineffective compound, wasted my time and energy trying them out and have not been refunded. It was a bad experience with no resolve.

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    MEDVi
    Response from MEDVi
    Hi Mindy,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Verified purchase
    Staff

    Reviewed Jan. 10, 2026

    The visit was not too long, not too short, very informative and very encouraging. My coach was very knowledgeable and very kind and courteous. I like the accountability as well and am looking forward to my next visit.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Jan. 10, 2026

    I signed up with the thought that this company was trustworthy. While waiting to be confirmed that I was approved I did more research and found that to not be the case. I learned that this company’s product isn’t FDA approved which is very alarming. I wanted to speak with my primary doctor before proceeding. When talking to support about canceling my order that has not shipped out (as well as getting email/texts that I need to pick a pharmacy) I was told they can’t cancel this first order because it was sent to the pharmacy. How is that possible if I haven’t picked one? I asked this countless times and support could never answer it. Just saying it was already being compounded. But it’s not sent to me, so it should be able to be cancelled. The customer service is disgusting. I was thinking of coming back after speaking with my primary, but not now.

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    MEDVi
    Response from MEDVi
    Hi Samantha,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Profile pic of the author.
    Customer ServicePunctuality & SpeedRefunds & Payouts

    Reviewed Jan. 10, 2026

    I wish I could give them zero stars. Horrible experience and still trying to get a refund. Completed the intake virtually. Was told I should receive meds in 3-5 days only to be told my prescription was cancelled because the nurse practitioner wasn't licensed in my state. I had to call to get this information. Was told a ticket was escalated 3 times to be sent to a doctor licensed in my state. I scheduled another appointment with a doctor licensed in my state only for it to be cancelled again. Called back and was told I could talk to a doctor immediately and held on for 30 minutes to be told I would receive a call in 10 minutes which never happened. I was also told because my prescription was sent to the pharmacy I could not receive a refund. Mind you that was the prescription that was approved by someone not licensed in my state so how can that be??? LIARS SCAMMERS AND FRAUDS!!!! Fighting this with my CC company now!!! DO NOT RECOMMEND!!!!

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    MEDVi
    Response from MEDVi
    Hi Krystie,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 10, 2026

    I *was* super apprehensive about getting a glp1, bit the bullet and went with Medvi and it's been SUPERB. The semaglutide prescribed has worked great. They are there to answer any questions, assist with nutrition to aid you in your journey -- I feel comfortable and genuinely excited to be on board with these guys. It's been easy. Prompt, reliable shipping for the prescription also. Everything is clear cut. The representatives have been very kind.

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    Verified purchase
    Staff

    Reviewed Jan. 10, 2026

    My Care Coach, Ty, was absolutely AMAZING, shared a tremendous amount of helpful information to help me succeed in my weight loss journey, and shared her personal weight loss journey insights which shows that much more care.

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    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 9, 2026

    I was quite apprehensive at first but after a lot of my own research, I decided to move forward with MedVi. I've had a really good experience so far. The personal information was easy to complete and the shipping was very quick.

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    Customer ServiceBilling

    Reviewed Jan. 9, 2026

    Tried calling several numbers to cancel the service as I am switching to my doctor to access. On hold for 30 minutes, and in the end, no solution. Can't cancel on the Medvi account page, nothing available to modify/ cancel account. Now I have no choice but to shut down my payment method.

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    MEDVi
    Response from MEDVi
    Hi Dave,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 9, 2026

    The visit was great, it was very resourceful and professional. Crystal had a fantastic attitude and she really took the time to understand my current challenges. It wasn't too short or too long. My time is usually very difficult to find so I am very grateful.

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    Verified purchase
    Customer ServicePriceRates

    Reviewed Jan. 9, 2026

    MEDVi has been great! I’ve used another company but switched to MEDVi due to the price and it has been so worth it! Great customer service and results! I recommend it to anyone that has struggled with fitness and health goals and wants to make a change! I am so happy I gave it a shot.

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    Reviewed Jan. 9, 2026

    Feeling comfortable in social spaces again was something I never expected weight loss to give back to me. I’ve found myself laughing more, engaging more, and reconnecting with people in ways I thought I’d outgrown. It isn’t just about looking better but it’s about feeling safe, open, and present in moments I used to shy away from.

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    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed Jan. 9, 2026

    I paid them for 3 months up front on 12/31/25 and have yet to have a consult appointment. The providers have no-showed to my telephone/Telehealth appointment 3x. You can’t reschedule online because when you click on an appointment time, it says appointment not available anymore. You call in and they schedule an appointment, only you can’t see it on your end and it doesn’t come up as an appointment. You can’t get a hold of anyone to actually take care of you and get an actual appointment where the provider will show up. I highly do not recommend them. I’ve never seen anything such a mess in my life. All they care about is their money and I would never recommend them to anyone else.

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    MEDVi
    Response from MEDVi
    Hi Tashia,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Customer ServiceSales & MarketingPriceStaffBillingTransparency

    Reviewed Jan. 9, 2026

    Signed up for Tirzepatide. Confirmation email said semaglutide. Reached out and was told they would update it, however then billed me twice the original amount even though I have screenshots showing I ordered Tirzepatide at the lower amount and they did not tell me they would charge my card more. This is all within 15 minutes of signing up. Complete scam. Emails from customer care have misspelled words. NOT REPUTABLE!!!

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    MEDVi
    Response from MEDVi
    Hi Terra,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Customer ServicePricePunctuality & SpeedRates

    Reviewed Jan. 8, 2026

    When I first started with the company I was very happy. I was able to draw four weekly injections from the first vial of medicine. When I went to draw the fourth weekly injection from the second vial I could only draw out 10 units instead of the intended 50 units. When I reached to MEDVi for resolution their first response was that the medication was the correct strength regardless of the amount and that I could schedule an appointment with a nurse to discuss.

    When I pointed out that this response was nonsensical because talking to a nurse could not cure a shortage of medication and that I wanted the shortage (of medication) corrected I was told that I would have to send in a picture of the syringe showing the incomplete dosage. Again, this is nonsensical. IF I wanted to claim a shortage that did not exist what would prevent me from simply partially filling a syringe and taking a picture and then carry on to take the rest of the dosage?

    The truth is that the first vial sold to me was correctly filled, the second was not and MEDVi refused to take corrective action. I have taken one shot from the third vial and can only hope that there are three other doses left in the vial. And, it is safe to say that I am DONE with MEDVi. Fortunately there are several other companies peddling the same merchandise ... and the price of WEGOVY is only $50 a month more than MEDVi's formulary GLP-1. With WEGOVY I can count on my local pharmacist working with me in the event there is a problem ...

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    MEDVi
    Response from MEDVi
    Hi Michael,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 8, 2026

    New coach for me this time. She was able to chat with me regarding what I think was a dosing error on my part but worked hard to get me scheduled with RN for next week. Patsy was great, kind and I felt like she listened and really cared.

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    Verified purchase
    Customer Service

    Reviewed Jan. 8, 2026

    Had trouble getting the video part to work, so had just a phone call. I felt it was a very generic meet and greet get to know you. Hopefully my next meeting in 2 weeks will be more personal and in depth.

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    Profile pic of the author.
    Customer ServiceTechPunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Jan. 8, 2026

    I have been on a Trace appetite since January and have lost 65 pounds so I agree the medicine works. In October, I switched to an easier system where they mailed the medication to me and that was Medvi. I received the first medication on time, but then in November and December, and now January each month they have pushed back my shipment for a glitch in their system, and I am at the point where I’m going to miss a dose.

    Customer service says they’ll help me and then when they put the medication in for refill, I get declined stating that I haven’t waited enough time for a refill, even though their glitches are in the system. I ended up canceling from lack of customer service or communication between those who helped submit the refill form and those who review it. If they would look at the dates, they would understand that their errors have pushed back my medication now almost 2 weeks. I canceled and was issued a refund and just FYI I went to another provider saving $125 a month and better customer service in patient support!

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    MEDVi
    Response from MEDVi
    Hi Barbara,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Profile pic of the author.
    Verified purchase
    Punctuality & SpeedBilling

    Reviewed Jan. 8, 2026

    I was billed over $1000 and never ordered a refill. I tried it for 3 months and it didn't seem to work. I keep getting told, "We will get back to you in 24-48 hours" and nothing. Still waiting, now, I see others that are having the same experience. I went with them based on their reviews.

    Thanks for your vote!
    MEDVi
    Response from MEDVi
    Hi Deanna,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 7, 2026

    I'm really happy with this program. I'm happy with the young lady that calls me. I wish I could spell her name but I don't know how but she was amazing, guides me to the right direction. I'm very thankful.

    Thanks for your vote!
    Verified purchase
    Refunds & PayoutsMaintenanceHonesty & Transparency

    Reviewed Jan. 7, 2026

    The product has not worked for me. I have spent nearly $1500 on product that has yielded a "2 lb" weight loss (if that even sticks when I step on the scale tonight) and they are telling me that this is enough for the not to give me the "money back guarantee" that they promised if the product doesn't work. 6 months of paid for product - 2 lbs, if I pee enough today to keep the 2 lbs off. They ripped me off and refuse to be accountable for their own policy of "guarantee" money back. Dishonest operation as I am one of the anomaly people immune to these products sadly.

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    MEDVi
    Response from MEDVi
    Hi Jessica,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Verified purchase
    Staff

    Reviewed Jan. 7, 2026

    So far, it's been a great experience! Everyone that I have talked to was always kind, patient, knowledgeable, encouraging and polite. My portal is easy to manage, just wished my husband's portal wasn't so difficult. He deserves what I'm experiencing.

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    Profile pic of the author.
    TechSales & MarketingPriceStaffRates

    Reviewed Jan. 7, 2026

    Falsely advertises pricing - They charge you a price for the 1st month and then it doubles the next month WITHOUT ANY WARNING or APPROVAL. Cancelled this subscription after the 1st month. NOT WORTH THE PRICE and the whole process was a hassle. The so-called medical provider is not friendly and they illegally obtained medical history WITHOUT MY CONSENT!! Do not waste your time or money with this company - there are plenty of other options with less hoops to jump through!!

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    MEDVi
    Response from MEDVi
    Hi Hannah,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Verified purchase
    Staff

    Reviewed Jan. 7, 2026

    I felt my care coach was very knowledgeable and helpful to answer any of my concerns. She helped me choose goals to set for my journey and at my pace. This is a great service to provide. They are also there to help if something comes up before your next visit.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 7, 2026

    Jasmine is amazing! She has been with me throughout my whole journey so far. I look forward to speaking with her every month! All my questions are always answered. She has been a great support system!

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    Verified purchase
    Staff

    Reviewed Jan. 7, 2026

    I am so happy I went with MedVi for my weight loss journey. It has been an easy journey so far. My care coach has been very encouraging and had helpful advice. I was scared about taking the injections (but not because of the needles) because of the side effects, short and long term. The short term side effects have been minimal and manageable. Many health care professionals report the benefits far out weigh any long term side effects.

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    Customer ServiceRefunds & PayoutsBilling

    Reviewed Jan. 7, 2026

    Horrible customer service! I needed to cancel and get a refund (no product received yet) due to health issues and all I got was the run around. Borderline fraud imo. I cancelled the transaction through my credit card. Do NOT recommend!

    Thanks for your vote!
    MEDVi
    Response from MEDVi
    Hi Donna,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 7, 2026

    Always a great response to my needs, questions, and concerns. Great job!!! The Rx helped me to get over a plateau I was on. Drinking 64oz of water and eating small meals was good advice. This writer used mindfulness with great attention. Nice program.

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    Profile pic of the author.
    Verified purchase
    PriceStaffBillingRates

    Reviewed Jan. 7, 2026

    I chose Medvi because it was highly rated on Forbes.com. The first month was reasonable, but the second month went up to $399. They charged my credit card before I had a chance to even think about whether I wanted to continue or not. When I communicated with one of the representatives regarding bundling prices, I was told that for $399 it would be a 2-month supply, not a 1-month supply. I agreed and told them to continue to process my order. I received only one vial in the mail. When I inquired when the second vial would be arriving, I was told it was for one month only. I have been communicating with them back and forth trying to get them to honor the commitment that their representative made, even sending them screenshots from both text messages exchanged, as well as my online account, where it clearly states that the $399 is for a 2-month supply, and they are refusing to honor that price.

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    MEDVi
    Response from MEDVi
    Hi Michelle,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Customer ServiceRefunds & Payouts

    Reviewed Jan. 7, 2026

    This company is a thief, I never received my order from them or a refund. I have call and talked to people and always got the run around. My husband has been calling them trying to get this resolved. Just give me my 279.00 dollars back. How many others have had this problem. 🤔

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    MEDVi
    Response from MEDVi
    Good morning,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Profile pic of the author.
    Customer ServicePricePunctuality & Speed

    Reviewed Jan. 7, 2026

    Stay far far away from this company. It took them 2 weeks to get my order to me, I had been taking phentermine before this program. So after I signed up for it my appetite went through the roof. I had 2 refills left on my phentermine, so I got it filled and took it while I waited for this company to drag their feet. It costed 250 dollars more than what they said, and because I filled my phentermine, they disqualified me from the program. The nurse that called was super rude and very argumentative and condescending. Basically, chewing me out for getting my prescription filled was very very rude. Do better Medvi.

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    MEDVi
    Response from MEDVi
    Hi Brian,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Profile pic of the author.
    Punctuality & Speed

    Reviewed Jan. 7, 2026

    Ordered tirzepitide. I received very fast shipping. Took the shot for over a month and had absolutely zero results. Switched over to a local pharmacy who compounded it and I can immediately tell the difference. The Medvi version is ineffective. Not sure if it’s a watered-down dose, but the compounded prescription works 100% better. Don’t waste your money.

    Thanks for your vote!
    MEDVi
    Response from MEDVi
    Hi Chanum,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Profile pic of the author.
    Verified purchase
    Punctuality & SpeedRefunds & Payouts

    Reviewed Jan. 7, 2026

    I followed all the directions and paid up front on 12/26/25 for six months. I wasn't given an appointment until 1/5/26. I uploaded my current valid medical prescription for Tirzepetide 10 mg. but they prescribed 8.5 mg. When I brought this to their attention, they did not correct it and told me to contact them 4 weeks later. The MED in MEDVi stands for MEDiocre.

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    MEDVi
    Response from MEDVi
    Good morning,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 7, 2026

    I was set up for my initial appointment on January 6th, I was on the portal on time but no one came on for my appointment. I called customer service and told them they said I would get a call from the doctor and I never received the call. Online I got a message that I was a no show for my appointment and told reschedule, I checked the calendar and I would have to wait another week, this is very disappointing since I was at my appointment and their representative was not. They took my money right away but I haven’t received my medication due to not having my initial consultation. The timer for days before next order keeps running even though I haven’t received never received my medication. I hope I receive a call soon and not have to wait another week to get my initial appointment so I get my meds. POOR CUSTOMER SERVICE.

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    MEDVi
    Response from MEDVi
    Hi Candace,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Verified purchase

    Reviewed Jan. 6, 2026

    I am down 18 pounds and the coaching sessions give me accountability and answers any questions or concerns. Having someone to discuss my past failures with and how to improve myself and my new journey has been wonderful.

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    MEDVi
    Response from MEDVi
    Hi Kimberly,
    What a wonderful review—thank you! We're delighted to know our medical weight loss program provided such a positive experience. Every review like this helps others searching "is MEDVi legit" or reading MEDVi reviews feel confident in taking their next step toward better health.

    -MEDVi Team

    Verified purchase
    Staff

    Reviewed Jan. 6, 2026

    I find the coaching visits a good reminder of healthy and reachable goals. My coach is knowledgeable and helps me focus on that month's goal. She is a friendly face once a month and answers my questions accurately and I don't feel rushed.

    Thanks for your vote!
    MEDVi
    Response from MEDVi
    Hi Tamara,
    We truly appreciate your feedback and are so happy you had a great experience with MEDVi! Reviews like yours help answer the common search: "Is MEDVi legitimate?"—and clearly show that we’re the real deal.

    -MEDVi Team

    Verified purchase
    TechStaff

    Reviewed Jan. 6, 2026

    The provider was very friendly and answered my questions in a very professional manner. Gave me all the information that I was curious about and explained any side effects that I may encounter plus options in how to effectively get past them. Very thorough and professional.

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    Verified purchase

    Reviewed Jan. 6, 2026

    The product was great and I met my weight loss goal and have been maintaining. I was supported through the process and felt that I was medically monitored. My assigned support team answered all my questions and made me comfortable with the journey. Thanks you.

    Thanks for your vote!
    MEDVi
    Response from MEDVi
    Hi Tami,
    Thanks for your trust and this excellent 5-star rating! We’re thrilled you're happy with the progress you've made. MEDVi's personalized care is precisely why so many people looking for "legit medical weight loss" choose us.

    -MEDVi Team

    Verified purchase
    TechStaffEase of Use

    Reviewed Jan. 6, 2026

    Ty is very attentive, professional and I feel she truly is invested in my progress. She listens to my concerns and we set goals together. I’m very pleased that I decided to go with Medvi and not one of the others out there. There’s no contracts and the patient portal is easy to use.

    Thanks for your vote!
    MEDVi
    Response from MEDVi
    Hi Linda,
    Thank you for your very kind words! Your success stories are what make our work at MEDVi so incredibly rewarding. MEDVi is proud to be a top choice for those Googling "is MEDVi legit" or "MEDVi reviews."

    -MEDVi Team

    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 6, 2026

    She was on time and very easy going. It was a great experience. She answered all of my questions exactly how I was expecting. We went over my goals, my plan and schedule for the next appointment. It was a pleasure meeting you with her looking forward for my next appointment. So excited to get back to my old weight. Thank you

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    MEDVi
    Response from MEDVi
    Hi Veronica,
    Five stars—thank you! You're living proof that MEDVi's personalized approach delivers real results. We're so happy to have you as part of the MEDVi family. For anyone asking "is MEDVi legit," Trustpilot reviews like this speak volumes about our program.

    -MEDVi Team

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    Customer ServiceContract & TermsSales & MarketingPriceOnline & AppRefunds & PayoutsMaintenanceBillingRates

    Reviewed Jan. 6, 2026

    If I could give them 0 stars I would. Although I lost 40 pounds on the medication (Thank you MedVi), their customer service is not good and their billing is just so shady. I paid for 6 month "bundle" up front, which I was not aware of during sign-up (it is broadcast as $179/month with very fine print one time letting you know it's bundled up front). After I called and got that sorted, I went on the medication for 6 months. I am currently on month 6 and have dropped to my maintenance dosing.

    HOWEVER, even though the app says that I wont be billed for another 18 days, wouldn't you know that this morning ANOTHER 1300 charge posted to my account. I am currently on the phone with MedVi now about this. I have it confirmed from Monica in their billing department that they were not supposed to bill again and they "do not know why they did". I was then transferred to "Wendy" in refunds who let me know that because I "bundled" my subscription that she cannot refund me. (So surprising!) I explained that I had already paid for my "bundle" once and asked how long I was in my bundle. She said 6 months. Interesting!

    I've already paid for my 6 months BACK IN AUGUST! That would mean, February is my last month on this bundle that is ALREADY paid for. Apparently, that didn't matter, she still could not refund me. I had to be sent to another department, who "doesn't have any inbound phone lines" and only has "outbound phone lines" which, come on, who believes that in 2026, and was told I would receive a call back (yea right, like the next billing cycle was in 18 days) HAH!

    Anyway, I'm still on hold because I have told them I don't trust them to call me back since they charged me for another 6 months without my consent or even without following ANY of their own guidelines/calendars, and that I will be staying on the phone with them until they provide me with a refund. If I have to speak to the owner of the damn company I will. Save yourself the trouble and lose weight through a company that has integrity.

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    Response from MEDVi
    Hi Mary-Jo,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Verified purchase
    Customer ServiceStaffRatesTimeliness

    Reviewed Jan. 6, 2026

    This company is good with customer inquiry and responses. However, their responses are poor quality with all canned responses may or may not address your concern. I lost ZERO pounds in 3 months. You would think if they were truly interested in your weight loss, they would at least respond to my concern. All they did was tell me to increase the dose but that did not help. So I would write them, which took days to get an unhelpful response. I am VERY knowledgeable about diets and foods. So that was not the problem. I spent $900 with ZERO RESULTS. They just DID NOT care. Their canned responses are caring and considerate BUT they never helped me. I feel completely ripped off.

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    MEDVi
    Response from MEDVi
    Hi Michael,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Verified purchase
    PriceStaff

    Reviewed Jan. 6, 2026

    Love the help and advice. She is nice and listen to my needs. Looking forward to get to my goal and save money. I wish it would be a little cheaper. I like the monthly check up and making sure I am on track and going to reach my goal. I really enjoy this program

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    MEDVi
    Response from MEDVi
    Hi Sebastien,
    Thank you for your thoughtful review! We’re committed to building a trustworthy program that gets real results. Whether someone is browsing MEDVi.org reviews or searching "is MEDVi legit," your feedback makes a difference.

    -MEDVi Team

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 6, 2026

    Excellent first meeting. Clear message and goals. Went through a list of objectives, answered all my questions and made me feel very supported. We also discussed side effects plus ideas given my work from home scenario. Even went so far as to immediately schedule my follow up appointment.

    Thanks for your vote!
    MEDVi
    Response from MEDVi
    Hi Michael,
    We’re thrilled you had a great experience! Many people look for trustworthy answers to "is MEDVi legit?"—and your review provides just that reassurance. Thanks for supporting our community and mission.

    -MEDVi Team

    Verified purchase

    Reviewed Jan. 6, 2026

    Very personable and answered questions. I felt comfortable asking about side effects and holiday eating. I received the answer I expected but wanted confirmation. I’m loving the changes I’m feeling in my body. As a suggestion, it would have been awesome if, when subscribing, it came with a free 3-month membership to a nationwide gym.

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    Verified purchase
    PriceStaffRates

    Reviewed Jan. 6, 2026

    I had been gaining weight gradually over the past few years and struggling to take it off despite dieting and regular visits to the gym. 6 months ago, I made the decision to begin my GLP1 journey with MedVi and it's the best thing I ever did! My goal was to lose 20 lbs and I have successfully reached that goal and then some! The GLP1 helped curb my appetite, take my focus of food and motivated me to adopt healthy habits and increase my exercise. The program includes access to online care coaching, consultations with registered nurses and/or dieticians and the bundle pricing made this very affordable! As I near the end of my journey, I am looking and feeling great, motivated and confident that I will continue to live the healthier lifestyle necessary to keep the weight off! Thank you MedVi for helping me reach my goals!

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    MEDVi
    Response from MEDVi
    Hi Patti,
    Thank you for the fantastic feedback! It's so rewarding to know MEDVi's medical weight loss program has made such a positive impact on your journey. We're dedicated to safe, effective, and personalized care. MEDVi.org reviews like yours are invaluable for helping others discover that, yes—MEDVi is legit!

    -MEDVi Team

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 6, 2026

    Very pleasant and many great tips. Discussed emotional eating. Ways to increase activity. Set a goal to lose 4 more pounds by the next meeting, that is set for February 3rd. I will attempt to get more walking in to assist with the weight loss. The care coordinator was very nice.

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    Customer ServiceTechPunctuality & SpeedStaffRates

    Reviewed Jan. 6, 2026

    I don't often review and would rate less if I could. I was very excited to try this service/product. My original oral compound turned wet due to the ingredients, and I actually gained weight during the first two weeks (I am postpartum, working full-time and having issues with daycare) so I decided to speak with a provider to switch to the injection. After numerous chats, calls, and emails, no one has been able to help me. I finally had a call scheduled for this morning to speak with a provider but did not receive a link, the appointment did not show on my dashboard and was unable to reach anyone on the appointment line. I finally reached someone on the general line and have asked that he cancel my prescription as no one has been able to help me and there is no way to cancel on my own. He said someone will contact me within the next 24 hours before they cancel. The hours I have put into these efforts on top of having a new baby who has been sick, and a full-time job is extremely frustrating and the "customer service" of this company is non-existent.

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    MEDVi
    Response from MEDVi
    Hi Jessica,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

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    Verified purchase
    Customer ServiceTechSales & MarketingPriceRefunds & Payouts

    Reviewed Jan. 6, 2026

    I signed up for Medvi last month when they advertised their program at $199 a month. I had been taking tirzepatide for the past year and that was less expensive than what I had been paying. What I was not told about was that this was for only one month. When I renewed for the second month, they charged me $399! I called them immediately and told them to cancel my subscription. They cancelled but charged me $80, saying the prescription had already been sent to the pharmacist. I explained that it had been less than 30 minutes since I had first contacted them to renew my prescription. They said they would investigate. That was three days ago. Today I received a text and email that said, "An $80 telehealth fee will be deducted from your refund per our policy for provider review/consult." What a scam! And on top of that, I did not lose any weight, I gained 5 pounds!

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    MEDVi
    Response from MEDVi
    Hi Dave,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Verified purchase
    Customer ServicePricePunctuality & SpeedOnline & AppRefunds & Payouts

    Reviewed Jan. 6, 2026

    Very dissatisfied with this company/customer service. Got a promo for $99/month. Clicked 'yes' and $249 was charged to my cc. Immediately contacted customer service and told that my $ could not be refunded because the order was in process and that the $99 offer was not valid. Many emails later, same answer. I will be surprised if this review makes it on the website; they seem to want to vet reviews first. I would not recommend.

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    MEDVi
    Response from MEDVi
    Good afternoon,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Profile pic of the author.
    Verified purchase
    Customer ServicePricePunctuality & SpeedOnline & AppRefunds & PayoutsStaffBilling

    Reviewed Jan. 6, 2026

    Their website isn’t very clear on how to sign up and get a telehealth appointment. As long as they have your money they don’t care. It’s up to you to figure it out. Trial-by-error. Also they charged my credit card almost two weeks before my refill was due. I didn’t even have access to a refill form yet. They don’t want to give you a chance to cancel and definitely don’t make it easy to do so. They say it’s month to month, it’s not. When you buy your first order you then are under a subscription, like it or not. Also the refill was $100 more than they initially told me it would be. I’ve requested a cancellation and refund. But I have to follow up on that since it was after hours. I have no complaints with the medication, shipping or the compound pharmacy that they used.

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    MEDVi
    Response from MEDVi
    Hi Kelley,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Profile pic of the author.

    Reviewed Jan. 6, 2026

    I haven't actually tried this program, but I've been reading each and every review. And the positive reviews have started repeating with different names and dates!! Meaning, their positive reviews are mostly AI generated and NOT REAL. Shame on you, MEDVi.

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    MEDVi
    Response from MEDVi
    Good morning,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Customer ServiceSales & MarketingPriceRefunds & PayoutsTimeliness

    Reviewed Jan. 6, 2026

    I paid 199$ for a mth suppy of Zepbound. I got 1 vial...1 week's worth. That's it..I've ask for a refund with no response..Do not order from

    this company. It's a scam. I haven't got any more meds or a refund. But they continue to try and get me to get another mths worth...I canceled the whole card.

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    MEDVi
    Response from MEDVi
    Hi Tina,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 6, 2026

    My first call went well. Goals were clear. All questions were answered. Overall it was a good experience. She was knowledgeable and gave good advice. I believe the support will be valuable in this weight loss journey. I look forward to the next call.

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    MEDVi
    Response from MEDVi
    Hi Liz,
    We’re so happy you chose MEDVi for your journey. Our mission is to provide evidence-based, compassionate care—and reviews like yours confirm we’re on the right path. Thank you for contributing to the growing base of positive MEDVi reviews.

    -MEDVi Team

    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 6, 2026

    My appointment was great. It was quick and easy. I was able to ask questions and set three personal goals. Increase water intake by 48 oz; walk for 20 minutes three times a week; and include vegetables with my meals five times a week. She recommended adding a multivitamin.

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    MEDVi
    Response from MEDVi
    Hi Charisse,
    Thank you for taking the time to leave a review! Every success story strengthens the trust people place in us. Whether they’re searching "is MEDVi legitimate" or reading MEDVi reviews, your words help guide them toward a healthier future.

    -MEDVi Team

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 6, 2026

    Awesome people to deal with. Great customer service. 👍 Would definitely recommend to anybody looking for help losing weight. Very attentive to my situation and made me feel right at home. Too bad my personal dr is not as attentive. Please check them out if you need coaching.

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    Verified purchase

    Reviewed Jan. 6, 2026

    Jessica is very relatable, open, and attentive. She gave great advice and was able to resonate to the information that I shared. This was an easy and comfortable conversation. I was able to gain some awesome feedback and advice. I look forward to continuing this journey.

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    MEDVi
    Response from MEDVi
    Hi Karissa,
    Your words inspire our whole care team. We’re proud to be part of your transformation and grateful that you’re helping others find credible information when they search "is MEDVi legit" or explore MEDVi.org reviews.

    -MEDVi Team

    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 6, 2026

    Appointment was conducted within the targeted schedule time. Easy instructions were given regarding the process. Questions asked were direct and easy to comprehend. They start your foundation and I felt they were appropriate given. My answers were heard and felt good about the process.

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    Verified purchase
    StaffRates

    Reviewed Jan. 5, 2026

    My care coach was Mrs ** and she was the sweetest lady! She was so interested and attentive to my answers. She made me feel like I was talking to one of my friends. She was wise about the service and any questions I had. She was so easy to ask questions to.

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    Verified purchase
    Customer ServicePriceRates

    Reviewed Jan. 5, 2026

    I have absolutely no problems with this company. The medication is working great and I’m losing weight! Their prices are very good and don’t increase as you increase your dosage, which is awesome! And a NP always reviews your questionnaire before you start your next vial of medication. Medication arrives in a timely manner and they are very good if you email or call with any questions.

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    MEDVi
    Response from MEDVi
    Good morning Niki,
    Thank you for taking the time to leave a review! Every success story strengthens the trust people place in us. Whether they’re searching "is MEDVi legitimate" or reading MEDVi reviews, your words help guide them toward a healthier future.

    -MEDVi Team

    Verified purchase
    TechStaff

    Reviewed Jan. 5, 2026

    Janae was personable and answered all my questions. I appreciate being able to share my goals with a coach and discuss ideas. It will help me stay accountable since we will be checking in monthly. So far this has been a much better experience than my previous provider!

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    Customer ServiceTechPricePunctuality & SpeedStaffBillingRates

    Reviewed Jan. 5, 2026

    I’ve been with MEDVi for a while now and am deep into my treatment, so I feel comfortable sharing my experience. The only part that took some adjustment at first was understanding the billing timeline, since charges start at enrollment rather than when the medication arrives. Once that was explained, everything else went smoothly. The intake process was easy, followed by a virtual visit with a provider who took the time to review my information before approving treatment. After approval, the prescription and supplies were handled quickly, and my medication arrived within a few days with tracking provided. Any supportive meds were included, which I appreciated. A follow-up appointment was scheduled after a few doses to check my progress, and lab work was ordered through a major lab provider at no extra cost.

    There’s also optional access to a health coach, which is a nice perk. Pricing was lower at the beginning, then moved to a regular monthly rate, with better value if you choose a longer plan. What really stood out to me was the patient support team. One representative stayed in touch and helped guide me through each step, which made the process much easier. Overall, MedVi has felt professional, reliable, and supportive. The website could be more user-friendly, but the quality of care and communication definitely make up for it.

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    MEDVi
    Response from MEDVi
    Good morning,
    Thank you so much for your kind words! We’re thrilled you had a positive experience with our medical weight loss program. Every review like this helps others searching "is MEDVi legit" or reading MEDVi reviews feel confident in taking their next step toward better health.

    -MEDVi Team

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 5, 2026

    My coach was very professional and personable. My only concern was that the appointments are apparently schedule too close together and my coach was more than 15 minutes past the start time. I was afraid that no one was coming. My coach explained that she has calls back to back which is a concern to me.

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    MEDVi
    Response from MEDVi
    Good morning Jacqlyn,
    Your words inspire our whole care team. We’re proud to be part of your transformation and grateful that you’re helping others find credible information when they search "is MEDVi legit" or explore MEDVi.org reviews.

    -MEDVi Team

    Profile pic of the author.
    Billing

    Reviewed Jan. 5, 2026

    Ignored data submitted. Requested one product. Billed for another. Near impossible to cancel. There is a "Team" for multiple steps in the cancelation process. After days... I'm not sure my order has actually been canceled. I would NOT do business with them.

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    MEDVi
    Response from MEDVi
    Good morning,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Maggie increased rating by 3 stars.
    Customer ServicePriceBilling
    After a positive interaction with MEDVi, Maggie increased their star rating on Jan. 12, 2026.

    Updated review: Jan. 12, 2026

    Medvi did respond and is reportedly working on responding the issue regarding the last vial being only 1/4 filled. As to the credit card issue, my recommendation is not rely on an email inquiry. I was able to speak with a customer representative who sent a link for the credit card update. Please note that the medication has been very helpful and that I have responded well with little side effects.

    Original Review: Jan. 4, 2026

    I can say that the lack access to your credit card information is far most my biggest complaint. I initially requested information regarding access to my credit card information to make a change for 2026 due to changes in my HSA. My email requests (x2) was answered only with a standard response that someone would review my inquiry. My 3rd email, a request for cancelation, was also answered with a scripted response.

    The first order I can say was uneventful The second order was charged without my ability to review the invoice to approve a charge to my credit card. After they charged my credit card I received a copy of the invoice and the charge to my credit card. The charge was double the amount. I placed an order after they charged my credit card as I was not able to cancel due to MEDVI lack of response. The vial was received but was filled only 1/4. Needless to say MedVi's business practices are deceptive.

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    MEDVi
    Response from MEDVi
    Hi Maggie,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Profile pic of the author.
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 4, 2026

    I chose this company thinking that it was something that would help me. It took a lot for me to decide to take GLP-1 semaglutide. I live on a fixed income. I received an order that was late. Was no longer cold. A medical assistant claims that it was safe to take. Later talk to the pharmacy and they said there should have been no reason that I was taking that and they don't know why they would say that because they are not doctors, are pharmacists.

    When I called Medvi about it again someone will contact you 24 to 48 hours which never happens so the first month I didn't even get to take anything because they refused to reissue new medicine then I kept seeing online on multiple websites that they offered 6 months of that Bound for 179. I wanted that deal. When I called they insisted that they had no control over the internet and what is put out there but that's how they get their customers is through the internet. I have asked for a location, a legal department and I have been told that someone would reach out to me and again nothing but a lot of excuses and runaround...

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    MEDVi
    Response from MEDVi
    Hi Tammy,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Profile pic of the author.
    Customer ServiceTechSales & MarketingPricePunctuality & Speed

    Reviewed Jan. 4, 2026

    I ordered the six month package and knew I made a big mistake when they charged my card for the whole six months $2400 at the same time. I was not told this would happen. Providers were unavailable. I waited more than a week for a response that didn't answer my question. Don't purchase. It's a big scam.

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    MEDVi
    Response from MEDVi
    Hi Gloria,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Customer ServiceTechSales & MarketingPricePunctuality & SpeedRefunds & PayoutsStaffBillingTimelinessHonesty & Transparency

    Reviewed Jan. 4, 2026

    Please, please do not use this company!! They are scammers and liars!!! I initially signed up after asking the representative if they prescribed brand name or a compound. She said they prescribed Zepbound. Believing her, I began the process. I later in the same day found out it was a lie and began to read the reviews. I promptly called and requested cancellation and a refund. After being transferred 4 times, someone named Yolanda Williamson stated it was a compound stating she would be sending me a cancellation email within 30 minutes and someone else would contact me regarding the refund within 24 hours. None of this has happened nearly 24 hours later. They emailed me today stating my prescription has been processed and cancellation and refund cannot be processed at this point.

    I have not received any confirmation of prescription fulfillment or shipment, which is again another lie! Please save yourself the headache and choose another provider. I will be contacting my credit card provider to begin the process of obtaining my credit. Additionally, I just checked the charge. I was only to be charged $179, however I have been charged $297!!! Please beware!! MEDVi is a scam!!! Stay away!

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    MEDVi
    Response from MEDVi
    Hi Brandi,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Verified purchase
    PricePunctuality & SpeedRatesValue

    Reviewed Jan. 4, 2026

    I have had a great experience with Medvi. Anytime I have a question or need an appointment I always get an answer right away. My medication is shipped right away and arrives in a timely manner in a cooler with ice. I feel like it's a good value for the money since everything is included in the one price including medication any doctor visits or coaching visits and shipping for your medication. I like that I don't have to worry about hidden costs. And even if my medication dosage goes up my price stays the same. I spent a good deal looking on the internet for the best possible deal and I chose Medvi and I have been losing weight steadily since beginning the program.

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    MEDVi
    Response from MEDVi
    Good morning,
    We’re so grateful you took the time to share your experience! Positive MEDVi reviews like yours help others understand how a medical weight loss program can be life-changing. Thank you for helping to build our trusted community.

    -MEDVi Team

    Profile pic of the author.

    Reviewed Jan. 4, 2026

    The overall company itself is great. I dont think the pharmacy or pharmaceutical companies they use have a quality product. I was on the program for 6 months and only lost 2 pounds and decided to discontinued with this company, I couldn't continue to waste a significant amount of money for a crappy product.

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    MEDVi
    Response from MEDVi
    Hi Nicole,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    TechPrice

    Reviewed Jan. 4, 2026

    I actually learned about MedVi from my stepfather and after watching his incredible results, I knew I needed to give it a try. The proof is in my lab work. My triglycerides (fat in your blood) went from 178 down to 76 in ONE MONTH! I am also no longer prediabetic! And I also lost about 10 pounds my first month! I am on week 5/6 and I have lost 14ish pounds. I mainly chose to start a GLP not for weight loss but to improve my overall health. This medicine (semi-glutide) and Medvi have changed my life. I am able to text and communicate easily with my account manager if I ever have any questions. I get a tracking number and I am able to track my medicine, so I know exactly when it is coming. There is no weird charges or increase in charges even when your dose goes up. I have searched up and down to find a provider for semi-glutide, and I can assure you that if you choose Medvi, you will be making the right choice.

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    MEDVi
    Response from MEDVi
    Good morning Kaitlyn,
    We’re so glad MEDVi could be part of your transformation. Thank you for trusting us! Your review will help others searching "MEDVi.org reviews" see how effective our medical weight loss services really are.

    -MEDVi Team

    Customer ServiceSales & MarketingPriceRefunds & PayoutsRates

    Reviewed Jan. 3, 2026

    Saw special 2026 deals and promotions. Finally decided to go for it. Paid for 12 months up front of $2150. Then they turned around when it was time to send out medication and wanted to charge me an additional $1438. What an absolute scam. I showed them screenshots of the tirzepitide I was ordering With the price listed and they told me I misunderstood. It said compounded tirzepitide with the price. How was I mistaken? I told them they could honor the price they advertised or get lost. They said no. So I asked for a full refund so I can go with a more reputable company. Crickets. They have not responded to my demand for a refund. I’ve included a picture. “Terzepitide Reset Deal $179” and when I got to check out, the reset deal was if I paid 12 months up front. So I did. And they will not honor their own advertised deal.

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    MEDVi
    Response from MEDVi
    Hi Tonya,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Verified purchase

    Reviewed Jan. 2, 2026

    My coach explained the ins and outs of the program. She answered my questions and set me up to be successful with the Medvi Program. I will check in with my coach monthly to monitor my weight loss journey and to discuss any concerns that I may have.

    Thanks for your vote!
    Customer ServicePunctuality & SpeedRefunds & Payouts

    Reviewed Jan. 2, 2026

    The company is a SHAM! I have used their products for 2 months and all I have done is gain weight. I have not lost a single pound. I gained 12 pounds on their product. You can't get ahold of a doctor for any appointments. Every time you call them the call gets dropped. You try to book online and you keep getting errors. You call customer service and ask about their "money back guarantee" and they start to stutter and say you have to submit something in writing. I spent $800 on nothing! Don't use them. They just sell sugar pills.

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    MEDVi
    Response from MEDVi
    Hi Derrick,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Verified purchase
    Staff

    Reviewed Jan. 2, 2026

    Tonya was very motivating. She understood some of the personal things our family is going through right now and gave me achievable goals. Before I spoke to her I was getting ready to quit the program. Now I look forward to speaking with her next month. She also helped me understand what steps I need to do next.

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    Verified purchase
    Staff

    Reviewed Jan. 1, 2026

    Gabriel is always very responsive and pleasant. We are working towards the correct dosage at the moment and making small behavioral changes. Kudos for working on a holiday! And have a happy new year! She always has simple tips to aid in my success. PW

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    MEDVi
    Response from MEDVi
    Good morning Paul,
    Your words inspire our whole care team. We’re proud to be part of your transformation and grateful that you’re helping others find credible information when they search "is MEDVi legit" or explore MEDVi.org reviews.

    -MEDVi Team

    Customer ServicePriceRefunds & PayoutsFollow-Through

    Reviewed Jan. 1, 2026

    I paid for my introductory injectable product and never received. I followed all their mandatory requirements. For the next few months, they took a large sum of money out of my account. I reached out to them repeatedly and was assured I would get my product. I never received my product and still had 3 months worth taken from my account. Do Not Trust this company! Customer service sounds apologetic, but they never followed through! They stole from me. That's a crime!!

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    MEDVi
    Response from MEDVi
    Hi Tracey,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Customer ServiceRefunds & PayoutsStaff

    Reviewed Jan. 1, 2026

    I ordered thinking this was an FDA approved medication. After I received the after visit report, it said it was not FDA approved so I immediately called to cancel. The lady said since it wasn’t shipped out she will cancel and submit a refund request. She told me to expect a confirmation email shortly stating it was cancelled. The next morning I saw it was then shipped. I called again to clear it up but the new tech went straight to telling me I there’s nothing she could without even looking into it. Before proceeding to send medications, the company should do a final statement saying what they’re sending is not in fact FDA approved, and to ensure it’s the user understands that.

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    MEDVi
    Response from MEDVi
    Good morning,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Customer ServicePricePunctuality & SpeedRefunds & PayoutsBilling

    Reviewed Jan. 1, 2026

    It was a nightmare from the beginning, billed me 149.00 before I even got conference with physician, sat waiting for an hour and a half for them to come on to be disconnected and have to wait for them to return call. Waited a week and a half for meds to come. All THIS in the first month....Then when I put in for a refill was charged double, before I even knew if they were going to refill it or the amount, and billed to My card that was not to be held on file...took me demanding a refund and to cancel the script to get my money back...worst experience ever.

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    MEDVi
    Response from MEDVi
    Hi Lynda,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Verified purchase
    Customer ServiceTechPriceStaffRatesTransparencyCommunicationHonesty & Transparency

    Reviewed Dec. 31, 2025

    I've only been with MEDVI for a little less than a month but have been taking Tirzepatide for almost a year. I switched to MEDVI because they were the highest rated company providing GLP1 and they were less expensive than my current provider. I'm sure I'll continue to progress and meet my goal but I wanted to address the customer service at MEDVI. Ally has been wonderful! Honestly I feel like we're old friends now! Very caring and supportive and keeps me informed about anything new or updated in the program. Even if the pricing was comparable or more than my previous provider, I think choosing MEDVI for the detailed customer support would be well worth it. If you're on the fence about choosing a company to assist you with your weight loss journey, you can't go wrong with MEDVI!

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    MEDVi
    Response from MEDVi
    Hi Beth,
    What a wonderful review—thank you! We're delighted to know our medical weight loss program provided such a positive experience. Every review like this helps others searching "is MEDVi legit" or reading MEDVi reviews feel confident in taking their next step toward better health.

    -MEDVi Team

    Customer ServiceSales & MarketingPricePunctuality & SpeedRefunds & PayoutsStaffHonesty & Transparency

    Reviewed Dec. 31, 2025

    DO NOT DO IT! I responded to marketing ad for $149 and was immediately charged $279! Customer service confirmed meds had not been sent 10 days later and when I requested a refund/cancelation they immediately initiated the shipment and refused to refund/cancel. Lab work was never ordered- another BS lie! Transferred to 3 reps with no resolution!

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    MEDVi
    Response from MEDVi
    Hi De,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Verified purchase
    Staff

    Reviewed Dec. 31, 2025

    My coaching was great and informative. The coach was professional and listened to my concerns. She gave good suggestions about keeping up on vitamins and supplements and to eat healthy. She also asked me my short term weight goals and how I was feeling in total.

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    MEDVi
    Response from MEDVi
    Hi Maria,
    We truly appreciate your feedback and are so happy you had a great experience with MEDVi! Reviews like yours help answer the common search: "Is MEDVi legitimate?"—and clearly show that we’re the real deal.

    -MEDVi Team

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 31, 2025

    Diane was professional and approachable and listened to my responses applying my info to my goals and suggested a few goals for me as well. She shared her own story and made me feel encouraged and motivated. She also confirmed my understanding that this drug takes some time and effort on my part to help me be successful.

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    Verified purchase

    Reviewed Dec. 31, 2025

    My coach was fine, but wasn’t as personable as i would have liked. She did nothing wrong, nor was she unkind or anything. Just flat and didn’t seem to have much personal investment. It seemed clear she was reading scripted questions. No real investment. I’m sure she must talk to a lot of people but I was hoping for a little bit of that human connection because I was a little nervous about this step I’m taking.

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    MEDVi
    Response from MEDVi
    Good afternoon,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Profile pic of the author.
    Customer ServiceSales & Marketing

    Reviewed Dec. 31, 2025

    This place is the epitome of bait and switch. They advertise $199 but don't mention a word that it is only for the first month. After that it goes up to $299 per month. Had to call and talk to 2 different people to cancel my order. Makes it a total scam.

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    MEDVi
    Response from MEDVi
    Hi Bob,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Sales & MarketingPriceRefunds & PayoutsStaff

    Reviewed Dec. 30, 2025

    I chose to try Medvi for weight loss mostly based upon their offer of a money back guarantee. They stated that most users lose around 20% of their weight. So I prepaid for a 6 month supply and began the program at 201 lbs. Despite adherence to the injection protocol, plus guidelines of healthy eating and exercise, after 4 full months I had only lost 5 lbs. I contacted Medvi and they suggested I switch to a different medication, at a much higher cost (of course). I declined and asked to cancel the service. Luckily they did agree to refund me for the medication that I never received but absolutely refused to honor their results guarantee.

    Who knows what I had been given, because the medication I received was completely ineffective, never giving me the advertised feelings of decreased appetite or food cravings. I literally never felt anything, they could have sent me colored water for all its effectiveness. After speaking with a couple different representatives, the company absolutely refuses to make good on their “money back guarantee” despite that being one of their selling points. I would never recommend this company to anyone looking for a weight loss solution. What a waste of money.

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    MEDVi
    Response from MEDVi
    Hi Laurin,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Verified purchase
    Staff

    Reviewed Dec. 30, 2025

    My person is very helpful and very professional and kind.

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    Customer ServiceBilling

    Reviewed Dec. 30, 2025

    I've had a great experience. No issues with billing and great customer service. I'm about to start my second month and I've lost 15 lbs. I've had little to no nausea or any other side effects. I feel better than I've felt in years!

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    MEDVi
    Response from MEDVi
    Good morning Jamie,
    Five stars—thank you! You're living proof that MEDVi's personalized approach delivers real results. We're so happy to have you as part of the MEDVi family. For anyone asking "is MEDVi legit," Trustpilot reviews like this speak volumes about our program.

    -MEDVi Team

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    Customer ServicePunctuality & SpeedStaffTimeliness

    Reviewed Dec. 30, 2025

    I was a little skeptical of doing this especially when you read the reviews and side effects. Every medicine has some effects; the only effects I had were nausea the first week and metallic taste for the first month. Now constipation is an ongoing thing, I have found taking fibers gummies does help me out a lot. You don’t eat as much so you don’t poop as much, lol. I occasionally have heartburn or indigestion, but Prilosec relieves it. I am 50 years old and started menopause at the age of 40. My weight has fluctuated so much but I could never get back to the 130-pound mark. I tried weight watchers and many other programs, and it would work but got very old doing it. I have also been doing the 16-hour fasting for the past year and would stay at my 150 weight and that’s with exercising. So, this is why I wanted to try the compounded semaglutide injections.

    So far everything has been great. You get your package in the mail within 3 business days sometimes sooner. You administer your shot once a week, try and do it the same day as you weigh yourself. Drink plenty of water and eat protein and protein. You will find that you’re not hungry but will have to make yourself eat. I have been on this program since October. I am very happy with my results so far and feel healthier and happier. I started at 150 and have lost over 5 pounds. That may not sound like much, but I have noticed I have lost inches too. You start off with a low dose but that’s so your body can get used to it. If you ever have any questions they have great support system. My support lady is wonderful, we touch base once a month, and she’s very quick to respond to an email as well. I am happy to have found MEDVi, you won’t be dissatisfied!

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    MEDVi
    Response from MEDVi
    Good morning Michelle,
    We're absolutely thrilled to hear about your success! Your transformation is truly what MEDVi is all about. Our medically guided plans are designed to help you achieve lasting change. Still wondering, "is MEDVi legitimate?" Your story is the strongest proof.

    -MEDVi Team

    Customer ServiceStaffBilling

    Reviewed Dec. 30, 2025

    Save your needles! I was perceived as a drug addict and intravenous drug user. Medvi does not make clear that while Medvi provides the **; obtaining needles that's up to you. Not only is there lack of initial clarity but using their method to obtain needles is like pulling teeth. You'll see. Do not toss the syringe! Finding a needle exchange is critical however the needle exchange provide only one-for-one. Do not toss the syringe! Medvi should be clear with patients and up. Talk about feeling like a junkie. The city operated and state subsidized place is packed with opioid users and well, Medvi Clients. Billing is right on time. Customer service is great but overall responsiveness, clarity, well, shall we say like any other corporate model there will always be hoops to jump through. Nothing particularly horrible. I've lost about 9lbs in 5 weeks and while not earth shattering amounts of flab, Medvi provides tools to drop the blubber.

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    MEDVi
    Response from MEDVi
    Hi William,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Customer ServiceSales & MarketingRefunds & Payouts

    Reviewed Dec. 30, 2025

    THIS IS A SCAM!! Cancelled my order August 24, 2025 still have not received a refund. Tried going through my cc company and still no refund. Been told twice someone will call back in 24-48 hours. Still no call. Don’t order.

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    MEDVi
    Response from MEDVi
    Hi Gary,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

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    TechPunctuality & Speed

    Reviewed Dec. 30, 2025

    How long does it usually take for the medication to be sent out from the pharmacy? I ordered December 27th and was approved and got a notification saying it was being processed at the pharmacy. I am just asking how long do you wait usually to receive the prescription?

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    MEDVi
    Response from MEDVi
    Hi Myranda,
    We truly value your 4-star feedback. Your comments help us improve while giving future clients the confidence they need to trust MEDVi as a legitimate, supportive medical weight loss program.

    -MEDVi Team

    Verified purchase

    Reviewed Dec. 30, 2025

    Crystal is my coach and she listened and we had a great conversation. Together we focused on some goals and I feel confident I can reach them. She is definitely someone I made a connection with and I look forward to working with her to achieve my health goals.

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    Verified purchase

    Reviewed Dec. 30, 2025

    Seeing my face look noticeably slimmer in a recent photo brought a happiness I hadn’t felt in years. Beyond losing 19 lbs with MEDVi, I regained pride in my appearance. It’s been emotional realizing I’m reconnecting with a version of myself I truly missed.

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    Verified purchase
    Staff

    Reviewed Dec. 30, 2025

    I had my meeting with my health coach today and it went fabulous. She gave me some helpful hints on different types of food that contain a lot of sugar and how to give myself injections that are more beneficial. Explain to me how the medication works. It was a very good meeting.

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    MEDVi
    Response from MEDVi
    Good morning Sharon,
    Thanks for your kind words and support! MEDVi reviews like yours play a vital role in helping others discover our legitimate, medically guided weight loss program. We’re honored to be part of your wellness path.

    -MEDVi Team

    Verified purchase

    Reviewed Dec. 30, 2025

    I have a weight issue all my life. I don’t do the gym but walk every day. My daughter recently got engaged and I wanted to lose weight. I started Medvi in September and have been pleasantly impressed with my weight loss of 15 pounds so far. I would and have highly recommend medvi.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 30, 2025

    My video call was a great experience. She was a good listener, helpful, and it was a quick call to help adjust medications. She listened to my concerns of recent medication adjustments with some side effects and the wish to reduce amount of dosage for next refill.

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    MEDVi
    Response from MEDVi
    Good morning Ashley,
    We’re so happy you chose MEDVi for your journey. Our mission is to provide evidence-based, compassionate care—and reviews like yours confirm we’re on the right path. Thank you for contributing to the growing base of positive MEDVi reviews.

    -MEDVi Team

    Verified purchase

    Reviewed Dec. 30, 2025

    My coach was great. She listened to me and asked the right questions. The more we talked the better my coach understood me and relaxed as well. We set goals and I am so excited to continue my journey. The conversation began as routine but became more personalized as we got to know each other.

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    MEDVi
    Response from MEDVi
    Good morning Leigh,
    Your words inspire our whole care team. We’re proud to be part of your transformation and grateful that you’re helping others find credible information when they search "is MEDVi legit" or explore MEDVi.org reviews.

    -MEDVi Team

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    Customer ServicePricePunctuality & SpeedRefunds & Payouts

    Reviewed Dec. 30, 2025

    This company is unreliable in my experience. I placed an order, but a video consultation was required. Made appointment and waited for my phone call that didn't come in. When I called MEDVI, I was told the person was not available to do my consultation....but no one called me to let ME know! The next available appointment was 2 weeks...so I cancelled my order and am awaiting a refund. They did not waste any time charging my account. We will see how long it takes to refund my money!!!

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    MEDVi
    Response from MEDVi
    Hi Sally,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    CoveragePriceRefunds & PayoutsBilling

    Reviewed Dec. 30, 2025

    I ordered in April and never got my order, I ended up in emergency surgery in May and in the hospital for a month but you kept charging my credit card and never sending my medication. Now, it's been 9 months and nothing has EVER been sent! How can you do business like this? You owe me $3471 right now. But, if you change me for January it's going to be $3870. I want a refund! I have been disabled for years and can't keep up on all this, but didn't expect a company to totally take advantage of me like this. CANCEL THE AUTOMATIC CHARGING!!!! Please credit my card for all these charges you have put me in debt for, with NO product! I'm sure I'm not the only one this has happened too. Fix it.

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    MEDVi
    Response from MEDVi
    Hi Diane,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Verified purchase
    Staff

    Reviewed Dec. 30, 2025

    Anastasia always gives me good tips for striving to meet my goals and is understanding if I don’t hit them. She doesn’t judge or point fingers but helps me think things through through so I can be a better person and hit my goals every time. I’m trying real hard to do just that.

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    Customer ServiceTechSales & MarketingPricePunctuality & SpeedOnline & AppRefunds & PayoutsStaffEase of UseCommunicationTimeliness

    Reviewed Dec. 30, 2025

    This one of the worst experiences I've had with any company, and I have purchased a multitude of health related supplements over the last 3 years. Their ad claims you can get 6 months of meds for $149. Money back guarantee, so I joined. I've never used any semaglutide product. I was immediately charged the $149 and invited to the Medvi Portal. This site is not easy to navigate. For 2 weeks my order showed 'processing.' Next, I tried the chat option, seeking status of order. Was told I needed to get labs. They emailed me a lab order and I went and had them done next day. Waited another 2 weeks. Still no communication of any kind. Tried chat again. Got your labs, they said. Make an appointment they said.

    I finally figured out how to schedule an appointment in the app. One week. Joined the meeting. They asked, are you using meds? No, never received. You need labs, they said. Done, I said. You need to schedule an appointment, they said. Isn't this an appointment? With one of our providers, which you can't do on the app. Have to call. Within minutes I was charged an additional $300, for month 2. Wait, what? I haven't even received month 1! I thought it was $149 for first 6 months? Nope. I asked for a refund and to cancel my account. They refunded the new $300 charge, but can't refund the $149, because it was beyond the 28 day DEADLINE. WHAT A RACKET.

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    MEDVi
    Response from MEDVi
    Hi Vicki,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Verified purchase

    Reviewed Dec. 30, 2025

    I would love to continue with the company if I see improved, and result was in a couple weeks. I never write it a few, but I would love to write a review after I try the product. The conversation between me and the coach was really good to save me a step to follow as soon as I found as soon as I received my medication.

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    Customer ServicePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Dec. 29, 2025

    Been using Medvi since September 2025 with no issues until this month. Paid my $299 monthly fee on 12/19 and have yet to receive my medication. I’m now 10 days past my scheduled injection day and let tracking information provided by the pharmacy my package has not yet been shipped. I have called Medvi several times and no one can seem to help me and tell me where my medication is or when I will receive it. I’m beyond frustrated. They have no problems with taking my money but cannot tell me when I will receive my medication. Do better!!!!

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    MEDVi
    Response from MEDVi
    Hi Mistina,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Sales & MarketingPriceBillingRates

    Reviewed Dec. 29, 2025

    Medvi advertised the oral weight loss drug at $179.00. Because I didn't qualify for that price, I was charged $279.00 plus a $20.00 start up fee. My second bill and monthly charge would have been $399.00. I canceled. Not doing business with scammers. To top it all of, I gained 5 pounds in 2 weeks.

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    MEDVi
    Response from MEDVi
    Good morning,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Verified purchase

    Reviewed Dec. 29, 2025

    It was good meeting the coach knowing I have someone I can discuss any issues with. It's good they are checking up on me since this is my first time using any weight loss program, especially involving a medication, I was very hesitant at first but that hesitance is going away everyday I Participate.

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    Verified purchase
    Punctuality & Speed

    Reviewed Dec. 29, 2025

    I just signed up for MEDVi the Tirzepatide and the website says does not need a physician review. Well they sent me a link to schedule my appointment and they already took my money for the first month and I’m not even sure if I’m approved.

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    MEDVi
    Response from MEDVi
    Hi Cheri,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 29, 2025

    Shanise was very knowledgeable very polite, answered every question that I had. I asked me if I wanted to do it every other week every month follow-up. I asked for a every two week follow up and she's already made my appointment scheduled and I'm ready and set to go.

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    Customer ServicePrice

    Reviewed Dec. 28, 2025

    Terrible customer service. Continued to charge my account and did not send prescriptions. Out $600. Do not use! Called SEVERAL times to be told account would be escalated, with NO resolution. Do not recommend.

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    MEDVi
    Response from MEDVi
    Hi Pat,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 28, 2025

    Very kind coach. Easy to talk to and gave helpful tips to reach my goal. Valued my input and was encouraging. She wanted to make sure I felt supported in my journey and made sure I knew how to reach out if needed between now and my next coaching appointment.

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    Sales & MarketingPriceRefunds & PayoutsRatesTimeliness

    Reviewed Dec. 28, 2025

    Very deceitful pricing and procedure. Start first month at $249.00, then $299.00 after. I chose the 6 month program and was immediately charge 449.00 plus a consultation fee. I originally assumed the charge was for the entire 6 month subscription. But no, 3 months only and an additional $449.00 per month plus consultation fee, for a consultation I did not receive. It took months to cancel and receive a partial refund. Complete Scam!

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    MEDVi
    Response from MEDVi
    Hi Debi,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Profile pic of the author.
    Customer ServiceRefunds & PayoutsStaff

    Reviewed Dec. 28, 2025

    Wow. Go else if you think they still honor a legitimate refund. I was on the program for 5 months and did not lose a single pound. Customer service is horrendous. Mostly conducted thru emails with various people that are of no help. Pleaded for a refund which one excuse after another they would not honor. I’m out $1750.

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    MEDVi
    Response from MEDVi
    Hi Emerio,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Profile pic of the author.

    Reviewed Dec. 28, 2025

    Started Medvi 7 weeks ago. I had also drastically changed my diet (1800-2000 cal/day), exercise daily including getting 10K steps. Ensuring enough sleep. Lost 8 lbs week 1, then 4 weeks of less than a lb loss. And now 2 weeks where I’ve actually gained 2 lbs. I have not cheated once. Dosages properly administered by a nurse. Either the medication doesn’t work for me at all or the dosages aren’t enough. At 59, 276 lbs, it’s pretty frustrating. Of course the Medvi folks are useless and just point to “plateaus”.

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    MEDVi
    Response from MEDVi
    Hi Jon,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

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    Verified purchase
    Customer ServiceSales & MarketingRefunds & Payouts

    Reviewed Dec. 28, 2025

    “Yes, MEDVi is a legitimate company that’s LegitScript certified. It also stands behind its products and services with two money-back guarantees. The first is a 30-day guarantee if you aren’t initially satisfied with the service, and the second offers a full refund if you don’t lose at least 20% of your body weight after following MEDVi’s weight loss program as directed for four months.”

    This is directly from the consumeraffairs.com site that I based my purchase on. A site in which MEDVi directly answers and comments on reviews. I had a problem where wrong medication was delivered when it supposed to be halted. It got delivered anyway and has not been opened and unused. They told me several times that the different medication would be sent and it never was. Each time I called I received several different answers or excuses. It became so frustrating I ended up just cancelling the service. They do not stand behind their guarantee listed on this website and still have not corrected them if it was wrong. So it most definitely is considered false advertisement. All I wanted was different medication to be sent and I would pay the difference but they made it very difficult.

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    Response from MEDVi
    Good morning,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Customer ServiceMaintenanceTimeliness

    Reviewed Dec. 27, 2025

    Did not work! Instruction VERY unclear to a lay person. Used for 8 weeks with no results. Was misinformed about results and blamed for not reading unclear instructions. Was told 3 different times they would have a nurse call back the next day, NEVER happened. A waste of money!!

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    MEDVi
    Response from MEDVi
    Hi John,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Customer ServiceCoverageSales & MarketingPriceRefunds & PayoutsBillingRates

    Reviewed Dec. 27, 2025

    Be very aware of the bait and switch pricing! Based on recommendations from my doctor to lower my A1C, I started compounded Tirzepatide with the $149 promo pricing. I’ve taken brand name Tirzepatide before, so I was familiar with the experience (unfortunately, insurance does not cover brand name anymore unless diabetic). I experienced mild weight loss on the compounded formula the first month. When the time came for the prescription renewal request (month 2), I filled out all requested information and looked for information regarding the new medication price. I did not receive any invoice to approve. Instead, I received an invoice and receipt in the same email with a new price of $399.01 billed to my card. I would never have approved this pricing (the brand name is only $249 out of pocket!).

    I called within 1 hour to request cancellation of the order and was informed the order had already been sent to the pharmacy and a refund wasn’t possible. I countered that the time frame was under 1 hour and the prescription could not possibly have been filled and shipped. Customer service offered me $199 going forward to keep my account, however the $399.01 would still apply to the current prescription. This is a bait & switch operation. Work with a local compounding pharmacy and your doctor to achieve the same results.

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    MEDVi
    Response from MEDVi
    Hi Heather,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Verified purchase
    Online & App

    Reviewed Dec. 27, 2025

    I’d give no stars if possible! Received the tablets (3mg), wanted to lose 20lbs. I have taken for 10 days and no results at all. I eat once a day and I eat healthy. Hasn’t curved my appetite and not lost any weight (if anything, I’ve gained a few pounds) DON’T WASTE YOUR MONEY ON THIS PRODUCT OR COMPANY. Go to an actual Dr.

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    MEDVi
    Response from MEDVi
    Hi Tammy,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Customer ServicePrice

    Reviewed Dec. 27, 2025

    I was looking for an easy, affordable, but effective program and selected MEDVi based on rankings. It took a little time to get onboarded, but has gone ok since. Communication can take 24 hours, but is solid once you hear. Never having self administered a shot, I expected some instruction, but nothing was included with the medication, which comes from a third part pharmacy. I reached out to MEDVi who shared detailed info (and I also watched some YouTube) videos and felt confident in administering the shot. I am on a Tirzepatide compound. I have lost 8 pounds in 19 days. The medication immediately quiets hunger & cravings. I’m motivated to watch my portions. After many years of wanting to shed post menopausal weight, I’m excited to be headed in the right direction toward my goal. It works!

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    MEDVi
    Response from MEDVi
    Good morning Zandra,
    Thanks so much! We genuinely appreciate the 4-star feedback and your clear commitment to better health with MEDVi. If you found us by searching "is MEDVi legit," your review helps others feel truly confident in their choice.

    -MEDVi Team

    Kim increased rating by 1 star.
    Customer ServicePricePunctuality & SpeedStaffBilling
    After a positive interaction with MEDVi, Kim increased their star rating.

    Original Review: Dec. 27, 2025

    Updated on 02/22/2026: I am getting so frustrated with who on earth I am talking to. I am told to fill out assessment form after 3rd shot, I do that then am told I am to early and I go back and forth trying to understand what is the proper way to do this and just do not get a clear answer and this is the 2nd month in a row this has happened. I am doing this EXACTLY as I was instructed, I keep track of the dates I give myself injections and yet just get the same stuff back. Sorry for your confusion fill out the form after your third shot! Ugh… and takes a while to hear back. I didn’t not want to miss my next month doses but I am not paying for this until someone assures me I am all set. Now I am AGAIN being asked to fill out the damned assessment that I already filled out.

    Original Review: Feeling concerned. On 3rd dose and feeling hungry. Weight goes up and down. My biggest issue however is that there is no easy way to change my payment method, do not understand why if this is not a “subscription” so to speak and you can cancel at anytime why they do not have actual information in your account that you can change or payment method or see your upcoming cost.

    Also, though they answer your chat right away, they take so long to get back to you that the chat continually times out. More important they don’t really answer my question. I have also sent emails and again they respond quickly but take forever to actually answer my question. So feeling a bit discouraged at the moment, I will do another month but if nothing changes I will discontinue with this company.

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    MEDVi
    Response from MEDVi
    Hi Kim,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Staff

    Reviewed Dec. 27, 2025

    I almost didn’t recognize myself in the mirror last week—in the best way. MEDVi helped me lose 18 lbs, and seeing my body change so visibly brought me to tears. I feel hopeful, strong, and finally proud of my progress.

    Thanks for your vote!
    MEDVi
    Response from MEDVi
    Good morning Jeremy,
    We're absolutely thrilled to hear about your success! Your transformation is truly what MEDVi is all about. Our medically guided plans are designed to help you achieve lasting change. Still wondering, "is MEDVi legitimate?" Your story is the strongest proof.

    -MEDVi Team

    Verified purchase
    Customer ServiceContract & TermsPrice

    Reviewed Dec. 27, 2025

    I purchased the first month for $149.00 then I thought they auto charged me for the second month at 149.00 but it actually was $399.01. When I contacted them to cancel the order they told me it was already sent to the pharmacy and they couldn’t stop it which was BS. I called. The pharmacist said they could have to stop it. Called because the order was not filled OR shipped at that time. DO NOT TRUST.

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    MEDVi
    Response from MEDVi
    Hi,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Profile pic of the author.
    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Dec. 26, 2025

    I’m a current MEDVi customer. The program works in basically two ways: (1) They monitor your levels and your numbers to ensure your continued weight loss, and (2) They make sure you have the meds in hand to ensure you take the meds on a fairly precise schedule. But what happen when they don’t deliver your meds? That’s what is happening with me. I submitted my refill request in time. You took my payment for the refill… and then crickets. I call in, worrying that my meds won’t arrive in time for my scheduled injection. They glad-hand me - saying they know how important it is that I have the meds and that they’re committed to yada yada - but they don’t actually deliver! I talk to one rep who says the meds will end rovers today (already too late), while two

    Other reps tell me the refill is being processed and I “should have [my] refill within 3-5 days.” What!?! Again, your job is to deliver my meds on time. If you can’t do that, people should go with someone who will. And if there’s a problem in delivery - which I accept can happen - you should take actions to make it right positively ASAP.

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    MEDVi
    Response from MEDVi
    Hi Monty,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

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    PriceRates

    Reviewed Dec. 26, 2025

    Buyer Beware. They ripped me off and absolutely refused to compensate me. Their med did not agree with me, my doctor asked me to stop taking the pills and they flatly refused compensation. I was charged $279 and the price is $179. The second month they were going to charge me around 500 Dollars. Thank God I cancelled. Again very deceptive. Buyer beware. Do not patronize this company.

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    MEDVi
    Response from MEDVi
    Hi Sharon,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Customer ServicePriceOnline & AppRates

    Reviewed Dec. 26, 2025

    On their website they stated that the price is $299 for a multi-month program. And never goes up with a dose increase. But when you go to pay, they don't tell you the dosage you are buying. So I called them and they said it was between $399-$499 for 15mg. program. Which I am on. I asked what my dosage would be and they told me I had to sign up and pay FIRST to get that information.

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    MEDVi
    Response from MEDVi
    Hi Randy,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Profile pic of the author.
    Customer ServiceRefunds & PayoutsBilling

    Reviewed Dec. 26, 2025

    Did not try the med. I bought it at $179 and was billed $299. Asked for refund as I won’t do any business with a company that misadvertizes like that especially a medication!! Trust was gone. I had to get a cancel from my credit card company as they don't respond. Buyer beware!

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    MEDVi
    Response from MEDVi
    Hi Jeffery,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Customer ServicePricePunctuality & SpeedRefunds & PayoutsBilling

    Reviewed Dec. 26, 2025

    Medvi's business practices are deceptive and border on extortion. While I do not dispute the efficacy of their weight loss product, I do most emphatically warn everyone about their business practices. When I emailed them canceling all future shipments because I told them I was obtaining a doctor's prescription, they disregarded my request, and continued to bill me $399.50 monthly BUT sent no product and preformed no services. When I made the discovery on my credit card 3 months later, they refunded the December payment but refused to refund the prior two months of erroneous charges, claiming I had not given them reason soon enough for my cancelation, which they conveniently disregarded in my original cancelation email.

    Had they really mistakenly overlooked the cancelation request, they would have shipped product along with the monthly charges, but they did not. Their cancelation of shipping product did not stop them from charging me nearly $800 for absolutely nothing. They are not troubled by the fact that they collected money yet preformed no services nor supplied any product for it.

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    MEDVi
    Response from MEDVi
    Hi Bonnie,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

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    Customer ServiceTechSales & Marketing

    Reviewed Dec. 26, 2025

    Bait and switch marketing, means bait and switch company ethics! I saw an advertisement for a "December" promotion for **. I went through the medical exam and when it came time to pay, the amount almost doubled from the promo. When I emailed support and asked why, they said they had no idea of what promotion I was talking about - So I emailed them a screen capture video from Google today that shows the ad and promotion. They responded with "That promo expired yesterday" - Total BS as the promo said "DECEMBER". Nowhere did it say promo ends on Christmas. Like I said, Bait and switch marketing, means bait and switch company ethics! Give your business to an ethical provider.

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    MEDVi
    Response from MEDVi
    Hi David,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Verified purchase
    Staff

    Reviewed Dec. 25, 2025

    This was my first time using Medvi care coaching. My experience was pleasant and insightful. My care coach answered all of my questions and answered them thoroughly. I am looking forward to this new chapter in my life. I am grateful to know that I will have someone that I can contact if I have any concerns.

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    Verified purchase
    Punctuality & Speed

    Reviewed Dec. 25, 2025

    I have a dear friend that is taking another medication to lose weight and is doing great. I started taking MedVi over a month ago after checking on the other weightloss medications. I found that MedVi seemed to be the best choice for me. I decided to get the shots because I read that they work more efficiently. I get text messages regularly from the Doctors/and or associates asking if everything is going well and do I have any questions. I am losing weight at a slow pace which is better so that I don't gain it all back. I have lost 4 lbs so far and my appetite has decreased so I cannot finish a full meal (I always seem to have leftovers). I am feeling fine and have no health issues to report.

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    MEDVi
    Response from MEDVi
    Good morning Donna,
    Thank you for taking the time to review us. We’re proud to be a trusted source for medical weight loss and will continue to earn your trust every step of the way. MEDVi is legit, proven, and deeply passionate about every client's success.

    -MEDVi Team

    Customer ServiceRefunds & Payouts

    Reviewed Dec. 25, 2025

    After calling 3 times to make sure med is in pill form they still sent injections. How can you trust your health to this level of incompetence. After calling them to cancel they refused to refund me for their error.

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    MEDVi
    Response from MEDVi
    Hi Ralph,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Staff

    Reviewed Dec. 25, 2025

    I’ve tried so many programs, but MEDVi is the first that actually feels livable long-term. I’ve lost 24 lbs, enjoy my routine again, and benefit from steady energy. The guidance keeps me accountable in a comfortable way.

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    MEDVi
    Response from MEDVi
    Good morning Lauren,
    We're so glad MEDVi could be a part of your positive transformation. Thank you for placing your trust in us! Your review will help countless others searching "MEDVi.org reviews" see just how effective our medical weight loss services really are.

    -MEDVi Team

    Reviewed Dec. 25, 2025

    I needed a real push, and MEDVi delivered. I’ve lost 25 lbs, my cravings have eased, and I stay focused throughout the day. The check-ins offer just enough encouragement to keep me moving forward without pressure.

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    MEDVi
    Response from MEDVi
    Good morning Nathan,
    Thanks for your trust and this excellent 5-star rating! We’re thrilled you're happy with the progress you've made. MEDVi's personalized care is precisely why so many people looking for "legit medical weight loss" choose us.

    -MEDVi Team

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 24, 2025

    My experience has been good with fast response time from support staff and explaining the steps to their process. They have been available to answer questions. Meeting with a nurse is included and offered several times. There is also an assigned case manager for further support.

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    Verified purchase
    StaffBilling

    Reviewed Dec. 24, 2025

    Everything has been going great. The company is easy to work with. My counselor is very nice and attentive. The doctor is also very thorough and knowledgeable. No complaints at all! The shipments arrive overnight in a refrigerated container to my doorstep. I’ve never had any issues with delivery timing or billing. All supplies are included.

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    MEDVi
    Response from MEDVi
    Good morning Lee,
    We truly appreciate your feedback and are so happy you had a great experience with MEDVi! Reviews like yours help answer the common search: "Is MEDVi legitimate?"—and clearly show that we’re the real deal.

    -MEDVi Team

    Punctuality & SpeedStaff

    Reviewed Dec. 24, 2025

    I received my shipment very quickly and the case manager has been very responsive. So far I have lost 5 pounds on the 2.5 mL. My next shipment is due to arrive in one week, however, I requested a high dose of the medication.

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    MEDVi
    Response from MEDVi
    Good morning Alishia,
    We’re so grateful for your support and review! If there’s anything we can do to earn that 5th star, let us know. MEDVi is trusted by thousands looking for medically guided weight loss — and we’re always here to help.

    -MEDVi Team

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    Staff

    Reviewed Dec. 24, 2025

    I am in at the beginning of my third month and have lost 14 pounds so far. MEDVI service has been very good, and they have gone out of their way to help me through the few issues I have had. So far, I have been very happy with the results. Look forward to more weight loss in the coming months.

    Thanks for your vote!
    MEDVi
    Response from MEDVi
    Good morning Phillip,
    Thanks for the 5 stars! You’re proof that MEDVi’s personalized approach truly works. We appreciate you being part of our MEDVi family. For anyone wondering "is MEDVi legit," Trustpilot reviews like this speak volumes.

    -MEDVi Team

    Customer ServiceSales & MarketingPriceRefunds & PayoutsStaffBillingHonesty & Transparency

    Reviewed Dec. 24, 2025

    Subscription and approval were easy. Online ads state: Refund if you did not lose weight and No hidden fees. That's a complete SCAM! You sign up for $179.00 or $269.00, and they never disclose that the following months will be $399.00. This simply comes as a shock. The first month I felt like I was taking placebo. Zero results of zero effects. I asked to switch from pills to injection for the second month-zero response or care but my credit card was charged immediately. I had to call AMEX and stop the charges. Complete disappointment and waste of $269.00 for the first month.

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    MEDVi
    Response from MEDVi
    Hi Irina,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Profile pic of the author.
    Customer ServiceCoverageSales & MarketingPricePunctuality & SpeedStaffRatesCommunication

    Reviewed Dec. 24, 2025

    It was a mistake from the get go. I paid the lower rate knowing it’d increase. But if it meant I’d get the meds at an affordable price, then great. They took $179 from me and sent no meds. The next month, they charged me $299. Again, sent no meds. My account says it’s under review by a physician, but it’s been like that since the beginning.

    I reached out to find out what was delaying things and was told they wanted lab work. After jumping through numerous hoops, found a lab, got the blood work done and waited. Then they “suggested” I set up an appointment with a care support agent. I set one up, but had to cancel it after discovering a conflict. There was no communication saying a medical professional needed an appointment to finalize things. It was a suggestion and I have no confidence that this “care agent” could have done anything to change my spent money without providing no meds sent.

    I saw Libby was offering a coupon for people without insurance coverage for the same $299 Medvi was charging. I already had the script from my PCP, so I reached out to cancel. You can’t cancel easily. You have to call their customer care to cancel. More hoops and even less results. I’m sitting here, $478 poorer with nothing to show for it but hoops and more hoops that I jumped through so they could pocket my money without doing anything for me. And to make it worse, I have to jump through more hoops to keep them from taking more of my money without providing a product or service worth the price they charge. So not happy. At all.

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    MEDVi
    Response from MEDVi
    Hi Lisa,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Profile pic of the author.
    Customer ServicePriceRefunds & PayoutsStaffBilling

    Reviewed Dec. 23, 2025

    Double charge on my credit card. I bought a 3 month semaglutide plan at $747.01. I was charged $747.01 twice with in 2 weeks. Medvi recognizes the mistake. Customer service does not help me with a refund process. 3 weeks now and no confirmed refund. Just the run around on the phone transferring from representative to another. Also in the month of injecting semaglutide I have lost NO weight. In fact I have gained 6 lbs. This company is fraudulent and untrustworthy. Credit card fraud, placebo or too low of dosage medication and poor customer service. I do not recommend this company for weight loss.

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    MEDVi
    Response from MEDVi
    Hi Jay,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 23, 2025

    Tirzepatide has helped me overcome stubborn menopausal weight gain and slowing metabolism. A year ago, I was 60lbs heavier and pretty unhappy about it. Workouts and eating 1200-1400 calories/day for years did nothing except take off a cursory 10lbs and end in a permanent plateau. MedVi has been lovely to work with. My personal counselor, Ana, understands my needs and has been very thorough and careful understanding my health and what is best for me.

    Thanks for your vote!
    MEDVi
    Response from MEDVi
    Good morning Cindy,
    We’re so happy to hear about your results! Your success is what MEDVi is all about. Our medically guided weight loss plans are crafted for real, lasting change. Searching "is MEDVi legitimate?" You bet it is — and stories like this prove it.

    -MEDVi Team

    Reviewed Dec. 23, 2025

    Just getting ready to start so I can't say much about the weight loss but the coaching personnel was attentive to my worries and goals. She gave some ideas to the walking time as a beginner to the reminding of my protein intake as well.

    Thanks for your vote!
    Staff

    Reviewed Dec. 23, 2025

    I always have a great conversation with my caregiver. She's informative and so very kind! She gets right to what we need! Listens very tentatively and has a smile while doing so. I recommend Medvi to anyone looking for healthcare weight loss help.

    Thanks for your vote!
    MEDVi
    Response from MEDVi
    Good morning Tracy,
    We’re so happy you chose MEDVi for your journey. Our mission is to provide evidence-based, compassionate care—and reviews like yours confirm we’re on the right path. Thank you for contributing to the growing base of positive MEDVi reviews.

    -MEDVi Team

    Reviewed Dec. 23, 2025

    Great support for continuing to meet my goals! Love to tips and suggestions to maintain and continue to meet my goals. No issues with being respected and listened to. Hope to continue to lose weight and get healthy.

    Thanks for your vote!
    MEDVi
    Response from MEDVi
    Good morning Debra,
    Thank you for taking the time to leave a review! Every success story strengthens the trust people place in us. Whether they’re searching "is MEDVi legitimate" or reading MEDVi reviews, your words help guide them toward a healthier future.

    -MEDVi Team

    Staff

    Reviewed Dec. 23, 2025

    Letha was prepared for every question I had. Answered a ‘what to do’ for every minor symptom that had presented to me over the last few weeks. With the holidays, encouraged me to keep moving to work the magic and hydrate best practices with electrolytes. I found it informative and spot on go where I am in program.

    Thanks for your vote!
    MEDVi
    Response from MEDVi
    Good morning Jennifer,
    Your words inspire our whole care team. We’re proud to be part of your transformation and grateful that you’re helping others find credible information when they search "is MEDVi legit" or explore MEDVi.org reviews.

    -MEDVi Team

    PriceStaff

    Reviewed Dec. 23, 2025

    Joining MEDVi was one of the best decisions I’ve made for my health. I’m down 19 lbs, have noticeably more energy at work, and finally feel free from constant cravings that used to control my days. The program’s guidance, structure, and ongoing support have truly been worth it, and I feel more confident, motivated, and in control of my health than ever before.

    Thanks for your vote!
    Staff

    Reviewed Dec. 23, 2025

    For the first time, weight loss feels sustainable. I’m down 17 lbs, sleeping better, and no longer battling constant hunger. MEDVi’s support team is warm, knowledgeable, and genuinely helpful throughout the journey.

    Thanks for your vote!
    MEDVi
    Response from MEDVi
    Good morning Brian,
    Thanks for the 5 stars! You’re proof that MEDVi’s personalized approach truly works. We appreciate you being part of our MEDVi family. For anyone wondering "is MEDVi legit," Trustpilot reviews like this speak volumes.

    -MEDVi Team

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 23, 2025

    MEDVi has been amazing to work with in my health journey. It has been an easy process with very helpful and supportive people. Whether it a text, phone call or through email someone is always there to answer any questions you may have. I’m excited for what the next year will bring and I have MEDVi to thank for that.

    Thanks for your vote!
    MEDVi
    Response from MEDVi
    Good morning Tressan,
    We’re so grateful you took the time to share your experience! Positive MEDVi reviews like yours help others understand how a medical weight loss program can be life-changing. Thank you for helping to build our trusted community.

    -MEDVi Team

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 22, 2025

    MEDVi and especially Angela, my account rep, have been very accommodating in helping me on my weight loss journey. The pharmacy they use ships quickly and they provide extra supplies. The first month's supply took a while to receive, but since they switched pharmacies I receive my orders within a few days. Great company!

    Thanks for your vote!
    MEDVi
    Response from MEDVi
    Good morning Jodi,
    Your positive feedback means the world to our team. We strive to make every step of the MEDVi experience feel supportive, structured, and rooted in clinical care. MEDVi reviews like yours reassure others seeking a legitimate and effective medical weight loss program.

    -MEDVi Team

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 22, 2025

    I really loved talking to my Coach Tia! Not sure of spelling. She was relatable and super friendly. The call started about 5 minutes late and I was just about to leave thinking no one was coming. She's offered so good suggestions for my journey.

    Thanks for your vote!
    MEDVi
    Response from MEDVi
    Good morning,
    We’re thrilled you had a great experience! Many people look for trustworthy answers to "is MEDVi legit?"—and your review provides just that reassurance. Thanks for supporting our community and mission.

    -MEDVi Team

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    Customer ServiceStaff

    Reviewed Dec. 22, 2025

    Was very informative and polite. It's good having a face to face conversation. Very pleased to start this journey and am looking forward to being successful in it. If you have any questions you can call them anytime at your convenience.

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    MEDVi
    Response from MEDVi
    Good morning Jennifer,
    Thanks for your kind words and support! MEDVi reviews like yours play a vital role in helping others discover our legitimate, medically guided weight loss program. We’re honored to be part of your wellness path.

    -MEDVi Team

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    Reviewed Dec. 22, 2025

    The process to enroll is fairly seamless, medication delivered within several days. Great supply of resources to access for questions, support and discussion. I’m 3 weeks in and seeing results. I look forward to the coming weeks and sharing my success.

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    MEDVi
    Response from MEDVi
    Good morning Patti,
    We’re so happy you chose MEDVi for your journey. Our mission is to provide evidence-based, compassionate care—and reviews like yours confirm we’re on the right path. Thank you for contributing to the growing base of positive MEDVi reviews.

    -MEDVi Team

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    Staff

    Reviewed Dec. 22, 2025

    This was a Very easy process. The Help and guidance I have received has been so helpful and encouraging. I will definitely recommend to my friends and family. I have been struggling with my weight since Covid and then along came menopause and I gained 30 pounds that just will not budge with diet and exercise. So far I have not had any nausea or side effects, but my hunger level is way down and I am very grateful to this amazing team of people helping me feel good in my own skin again!

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    Customer ServiceStaff

    Reviewed Dec. 22, 2025

    Always a great experience !!! They listen to you and really try to help you with every aspect of what you are going through month to month. I always feel better after a call than how I started it off with!

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    MEDVi
    Response from MEDVi
    Good morning,
    Thank you for taking the time to leave a review! Every success story strengthens the trust people place in us. Whether they’re searching "is MEDVi legitimate" or reading MEDVi reviews, your words help guide them toward a healthier future.

    -MEDVi Team

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    Punctuality & SpeedStaff

    Reviewed Dec. 22, 2025

    MedVi has been a wonderful experience and I look forward to a very successful future for myself! Everyone I have come in contact has been professional yet compassionate. My prescriptions has arrived very quickly and have clear instructions on how to administer. Do not hesitate to give MedVi a try!

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    MEDVi
    Response from MEDVi
    Good morning Betsy,
    Your words inspire our whole care team. We’re proud to be part of your transformation and grateful that you’re helping others find credible information when they search "is MEDVi legit" or explore MEDVi.org reviews.

    -MEDVi Team

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    Customer ServiceSales & MarketingPunctuality & SpeedRefunds & PayoutsTimeliness

    Reviewed Dec. 22, 2025

    I am so upset by this company. They had a sale for Black Friday and I decided to order. Literally an hour later I called and canceled and said I needed a refund. They said that was not a problem. Then, 2 hrs later, I got an email the prescription had been filled. I called immediately and they said they were so sorry, they were canceling it and I would still be refunded. I waited on the line for the other department that was supposed to handle it and never talked to them, so they said they would call me back.

    I never heard anything so I called again the next day. They did ship the medication but not only was it shipped, it wasn’t even the dosage I asked for and I was never able to talk to anyone. This place is just looking to take your money and go on their way. I sincerely wish I could just get it refunded but I have tried for weeks and haven’t had any luck. I am hoping that writing this review will warn others not to go here. Go to your local med spa or a Dr.. This place is a scam.

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    MEDVi
    Response from MEDVi
    Hi Charis,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Staff

    Reviewed Dec. 22, 2025

    The structured yet easy-to-follow MEDVi program helped me lose 26 lbs and regain balance in my daily life. I feel more centered, and the supportive team made every step feel realistic and empowering!!!!

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    MEDVi
    Response from MEDVi
    Good morning Kyle,
    We’re so glad MEDVi could be part of your transformation. Thank you for trusting us! Your review will help others searching "MEDVi.org reviews" see how effective our medical weight loss services really are.

    -MEDVi Team

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    Customer ServiceSales & MarketingPricePunctuality & SpeedOnline & AppRefunds & PayoutsStaff

    Reviewed Dec. 22, 2025

    MEDVI is great if they send you what you have paid for. On November 15th, my order was filled. It shipped on the 18th and arrived on the 19th. I had requested a refill of Zofran. At the same time I requested a refill of the Tirzepatide. I did not receive the Zofran. My dosage had increased, which means the nausea increased. The only way to request a refill of the zofran was to request a refill for the Tirzepatide too. In the refill form, I left 3 messages stating I did NOT need the Tirzepatide, I only needed the Zofran. NOBODY who receives these refills under stood. I received a message through the app, an email, a text message and a phone call. All from different customer service reps.

    The person who called did not understand, but I was able to help them understand. The doctor who filled the order did not prescribe the sublingual Zofran, which is NEEDED, when taking Tirzepatide, instead the doctor prescribed Zofran that you swallow and it takes up to an hour to work. Needless to say, I spent 2 weeks extremely nauseous and vomited more time than I wanted to.

    I am leaving this review because ever since I filled out the refill form for the Zofran I had requested in the first refill form, nothing from MEDVI has been right. MEDVI charged my card on 12/18/2025 for 399. and some change. Have they shipped my medicine? NO, they have not. Am I due for a shot tomorrow, 12/22/2025? YES, I am, and have NO medicine. I have chatted with MEDVI customer service and was told it will take 3 to 5 business days to receive it. This has NOT been so in the past.

    This is my 4th month medicine I am waiting on. The first 3 months, I received the medicine the day after it shipped. Now with Christmas this week, I fear I will not receive it in time. I am at a loss for words to describe my disappointment. You do not charge your customer/patient nearly 400.00 and not ship their product in time for them to use it. This would be a completely different story if the medicine was already shipped and just late due to holiday logistics, BUT it has not been shipped. MEDVI, I am depending on you. Please do better!!!

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    MEDVi
    Response from MEDVi
    Hi Tracey,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Staff

    Reviewed Dec. 21, 2025

    Hello. She was very informative about the information and that she gave me the instruction. Had to fill out everything which I would rather confuse in the beginning and she corrected that. Overall it was excellent.

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    MEDVi
    Response from MEDVi
    Good morning Dary,
    We’re so grateful you took the time to share your experience! Positive MEDVi reviews like yours help others understand how a medical weight loss program can be life-changing. Thank you for helping to build our trusted community.

    -MEDVi Team

    Punctuality & SpeedStaff

    Reviewed Dec. 21, 2025

    My first appointment with MedVi. It was quick, but informative. I was allowed to ask questions, and comment. Made a couple of small goals to work on which were very doable. I have a month to work on them. Looking forward to my next appointment visit.

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    MEDVi
    Response from MEDVi
    Good morning Margie,
    Thanks for the glowing 5-star review! We’re glad our program made a difference in your journey. When others ask "is MEDVi legit?" your review will help show that real results are possible with the right support.

    -MEDVi Team

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    Staff

    Reviewed Dec. 21, 2025

    My coach was very helpful and helped me choose reasonable SMART goals. She asked about side effects and was able to help with a possible solution for my one side effect. I’ll give it a try and report back at my next meeting.

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    MEDVi
    Response from MEDVi
    Good morning Beth,
    Thank you so much for your kind words! We’re thrilled you had a positive experience with our medical weight loss program. Every review like this helps others searching "is MEDVi legit" or reading MEDVi reviews feel confident in taking their next step toward better health.

    -MEDVi Team

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    Staff

    Reviewed Dec. 21, 2025

    Mitzi was very professional, to the point and fun. She highly encouraged to go with a hundred and thirty grams of protein versus a hundred to increase muscle mass. I appreciated her insight. Thank you!

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    MEDVi
    Response from MEDVi
    Good morning Judy,
    Thank you for taking the time to review us. We’re proud to be a trusted source for medical weight loss and will continue to earn your trust every step of the way. MEDVi is legit, proven, and deeply passionate about every client's success.

    -MEDVi Team

    Reviewed Dec. 21, 2025

    I wasn’t sure what to expect from MEDVi, but I’m already down 15 lbs and feel more energized than I have in years. My appetite is manageable, and the simple, effective structure makes sticking to the program surprisingly easy.

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    MEDVi
    Response from MEDVi
    Good morning Adam,
    We're so glad MEDVi could be a part of your positive transformation. Thank you for placing your trust in us! Your review will help countless others searching "MEDVi.org reviews" see just how effective our medical weight loss services really are.

    -MEDVi Team

    Verified purchase
    Customer ServicePriceRefunds & Payouts

    Reviewed Dec. 20, 2025

    I had been using Lilly Direct for my tirzepatide prescription. It got to be expensive, so I tried Compound tirzepatide through Medvi. When I received my vial it was dark red and very thick. I had a hard time getting it into the needle but thought that was because of the B12. I went to take the last injection and there is nothing left. The color was so dark I hadn't noticed that it was empty. I contacted the company 5 days ago and I keep getting told they will have to get back to me. I am so disappointed and will be going back to Lilly Direct. I guess you get what you pay for.

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    MEDVi
    Response from MEDVi
    Hi Betsy,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Staff

    Reviewed Dec. 20, 2025

    Care coaching session was great - goal setting is not something I’ve done much before, and I like that we discussed and decided on a couple of things to work on over the next month. Counselor was friendly, non-judgmental, helpful and knowledgeable and I think continuing with these sessions will help keep me on track and motivated! My first injection was yesterday- feeling hopeful!

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    MEDVi
    Response from MEDVi
    Good morning,
    Wow, this is wonderful—thank you! We're honored to have played a role in your weight loss journey. MEDVi is built on sound clinical science and truly compassionate support. Real results, real people—MEDVi reviews like yours are essential for helping others find a program that truly works.

    -MEDVi Team

    Reviewed Dec. 20, 2025

    MEDVi gave me the reset I desperately needed. I’ve lost 21 lbs, feel calmer around food, and finally have steady energy again. What impressed me most is how well the medical team listens and tailors the journey to my needs.

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    MEDVi
    Response from MEDVi
    Good morning John,
    We're absolutely thrilled to hear about your success! Your transformation is truly what MEDVi is all about. Our medically guided plans are designed to help you achieve lasting change. Still wondering, "is MEDVi legitimate?" Your story is the strongest proof.

    -MEDVi Team

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    TechPriceStaffHonesty & Transparency

    Reviewed Dec. 20, 2025

    Working with MEDVi and their medical professionals has been a seamless process. Also, the most affordable provider I've found. No hidden fees or difficult contracts and my product arrived as discussed with physician. They have been most helpful in beginning my weight loss journey. Thankful for my Individual account manager available for questions and concerns anytime I need them. I'm looking forward to the coming months.

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    MEDVi
    Response from MEDVi
    Good morning Kim,
    Thank you for your thoughtful review! We’re committed to building a trustworthy program that gets real results. Whether someone is browsing MEDVi.org reviews or searching "is MEDVi legit," your feedback makes a difference.

    -MEDVi Team

    Timeliness

    Reviewed Dec. 20, 2025

    I started my weight loss journey two weeks ago. This was my first coach visit. It was nice to be heard and also given advice. I would highly recommend this. I received my package with instructions and everything arrived as I was told. Got my package in a couple of days and I started the next day. I have not had any side effects.

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    Verified purchase
    Staff

    Reviewed Dec. 20, 2025

    MedVi has been great to work with. In just 2 weeks, I have lost 3 and a half pounds. I would highly recommend if you're considering a GLP1 product, contact the MedVi rep and discuss your goals, and the rep will be there to support you in your weight loss journey.

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    MEDVi
    Response from MEDVi
    Good morning Oliver,
    We’re thrilled you had a great experience! Many people look for trustworthy answers to "is MEDVi legit?"—and your review provides just that reassurance. Thanks for supporting our community and mission.

    -MEDVi Team

    Customer ServiceContract & TermsPricePunctuality & SpeedBilling

    Reviewed Dec. 19, 2025

    Medvi sent me one vial of semiglutide with the medications label saying one vial was sent. The instructions said the vial was for one month. A month later I called Medvi asking when the next month would be sent. Medvi said I was sent three vials of semeglutide for 3 months. I told Medvi I only received one vial. I sent photos of the label on the semiglutide that clearly states one vial was sent. I have sent all requested information regarding the missing vials to Medvi. I pre-paid Medvi for 12 months of semiglutide and the very first order was missing 2 vials of semiglutide. Medvi will not send the missing vials to me and wants to charge me for the missing vials. I have filed a dispute with my credit card company. DO NOT BUY FROM MEDVI

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    MEDVi
    Response from MEDVi
    Hi Joann,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Customer ServiceStaff

    Reviewed Dec. 19, 2025

    I enjoyed my first Care Coaching Call with BreAnna. She addressed my needs and gave me a brief overview of our goal setting meeting. We then discussed and set 2 goals for our next visit, one food-related goal and one activity-related goal. I was pleased with our results and am excited to get started!

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    Customer ServiceStaff

    Reviewed Dec. 19, 2025

    This company is **!!! They stole my money then cancelled my account. I had to fight to prove they took it and then had to fight for a week to get my medication. This has happened multiple times. The customer service is a piss poor excuse for customer service.... This company should NOT be allowed to care for anyone medical needs and should be shut down as they are a bunch of thieves. I would give negative stars if I could.

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    MEDVi
    Response from MEDVi
    Hi Mel,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Staff

    Reviewed Dec. 19, 2025

    I felt so comfortable with my care coach today. It felt like I was confiding in a friend! Thank you, she was very caring, a good listener, explained in detailed and answered all my questions and concerns.

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    MEDVi
    Response from MEDVi
    Good morning Jonique,
    We’re so happy you chose MEDVi for your journey. Our mission is to provide evidence-based, compassionate care—and reviews like yours confirm we’re on the right path. Thank you for contributing to the growing base of positive MEDVi reviews.

    -MEDVi Team

    Verified purchase
    Customer ServiceTechStaff

    Reviewed Dec. 19, 2025

    My experience with MedVi has been top-notch. The support and resources offered are amazing. I would recommend MedVi for a full-service GLP-1 provider. Customer service is great and Shelby has helped answer any questions I’ve had. They also have several bundle plans that is nice too.

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    MEDVi
    Response from MEDVi
    Good morning Jennifer,
    Your words inspire our whole care team. We’re proud to be part of your transformation and grateful that you’re helping others find credible information when they search "is MEDVi legit" or explore MEDVi.org reviews.

    -MEDVi Team

    TechStaff

    Reviewed Dec. 19, 2025

    The Medvi experience has been great! The providers have are very supportive, focused on managing your symptoms and finding the best solutions that work for you lifestyle. I am very happy with the virtual care.

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    MEDVi
    Response from MEDVi
    Good morning Sharon,
    We’re so grateful you took the time to share your experience! Positive MEDVi reviews like yours help others understand how a medical weight loss program can be life-changing. Thank you for helping to build our trusted community.

    -MEDVi Team

    Verified purchase
    Staff

    Reviewed Dec. 19, 2025

    I began my journey 9 months ago. So enjoyable a company to deal with. Even got my own account manager, Angela, whose thoroughness sets the bar. I’ve lost 45 lbs, couldn’t be happier. Monthly questionnaires reviewed by MD staff adds a comfort zone. As being a very sensitive personal issue, I feel I’m a patient, not a client.

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    MEDVi
    Response from MEDVi
    Good morning Jeff,
    We’re so happy to hear about your results! Your success is what MEDVi is all about. Our medically guided weight loss plans are crafted for real, lasting change. Searching "is MEDVi legitimate?" You bet it is — and stories like this prove it.

    -MEDVi Team

    Staff

    Reviewed Dec. 19, 2025

    The session began on time, and I got a reminder. The coach was very kind, clear in her advice, asked questions and helped me make a goal. She answered all my questions, set up a new date, and explained the next steps.

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    MEDVi
    Response from MEDVi
    Good morning Lelia,
    Your positive feedback means the world to our team. We strive to make every step of the MEDVi experience feel supportive, structured, and rooted in clinical care. MEDVi reviews like yours reassure others seeking a legitimate and effective medical weight loss program.

    -MEDVi Team

    CoverageTechStaff

    Reviewed Dec. 19, 2025

    Great first impression. All care providers have been great! This service is a godsend, especially because my insurance plan doesn’t cover GLP-1s. I’m feeling hopeful that this tool will help me in my weight loss goals!

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    MEDVi
    Response from MEDVi
    Good morning Patrice,
    Thank you for taking the time to review us. We’re proud to be a trusted source for medical weight loss and will continue to earn your trust. MEDVi is legit, proven, and passionate about client success.

    -MEDVi Team

    Customer ServiceSales & MarketingPricePunctuality & SpeedBillingRates

    Reviewed Dec. 19, 2025

    When I first did my order, the price was much more than advertised. So I contacted and asked to cancel. I got response back that advertised price was not for what I ordered. So my account was cancelled. But my credit card was billed anyway. But the purchase was blocked since credit card company thought it was a scam. I tried to cancel again, but my Medvi account was canceled, so I figured...no worries. One month later, I get another credit card alert that medvi is trying to bill my account. Once again blocked. And again I just sent them another notification that I had canceled.

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    MEDVi
    Response from MEDVi
    Hi Trish,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

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    Verified purchase
    Customer ServiceSales & MarketingPricePunctuality & SpeedStaff

    Reviewed Dec. 19, 2025

    Scam. They charge you on the very first day, then they drag their feet trying to not ship your medication until they can charge you again. When I met with the nurse practitioner, she told me that she would send me an order for lab work that day. I told her after seeing many specialist I have tons of lab work. She said if I could upload it that day she would ship the medication that day. There was never anything put on my portal as to which tests she wanted. I've had daily contact with customer service. They sent me her order, which never did appear in my portal. I immediately uploaded all of the required lab results.

    2 days later they still haven't shipped my medication. They delay in making your initial appointment with the nurse practitioner, then she sends you requests for lab work, ever so slowly, and they are depending on the fact that most of you will not have your lab work. But even after you get it back to them they're going to drag their feet some more. They know I want to cancel, but they're trying to not ship me the medication until after they can charge me again. And from what I read from other reviewers, that's going to be a pretty big charge. Or you can cancel 3 days before and just never get the medication that you paid your $200 for in the first month. I'm not sure how you can have a moral conscience and work for this company.

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    MEDVi
    Response from MEDVi
    Hi Kimberly,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

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    Customer ServiceSales & MarketingOnline & AppStaff

    Reviewed Dec. 19, 2025

    Great customer service. I was new to the process and seen that the app message care team was there to guide me the whole way through the process. I was a bit anxious and confused at the beginning with the labs and timing, however, as I stated, the customer care team was always there to help. Glad to be working on my health and having MedVi on my side. Thank you for the Care Coaching. What an exciting time for me. TY everyone for making this opportunity available to me.

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    MEDVi
    Response from MEDVi
    Hi Drea,
    We’re thrilled you had a great experience! Many people look for trustworthy answers to "is MEDVi legit?"—and your review provides just that reassurance. Thanks for supporting our community and mission.

    -MEDVi Team

    Reviewed Dec. 18, 2025

    Shelby was great! We spoke before I took the first dose. She answered all my questions and was it the light to talk to. We discussed the plans, the side effects and what to expect when I reach my goal weight.

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    MEDVi
    Response from MEDVi
    Hi Jon,
    We’re so grateful you took the time to share your experience! Positive MEDVi reviews like yours help others understand how a medical weight loss program can be life-changing. Thank you for helping to build our trusted community.

    -MEDVi Team

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    Customer ServicePricePunctuality & SpeedRefunds & PayoutsRates

    Reviewed Dec. 18, 2025

    The compounded Tirzepatide is effective. I saw a pricing discrepancy, but alerted my account manager, Ana and she promptly replied and is sending a refund for the difference. Thank you! Great customer service.

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    MEDVi
    Response from MEDVi
    Good morning Rebecca,
    Thank you for taking the time to review us. We’re proud to be a trusted source for medical weight loss and will continue to earn your trust. MEDVi is legit, proven, and passionate about client success.

    -MEDVi Team

    Reviewed Dec. 18, 2025

    I’ve been very pleased with the process and my results! The decrease of my inflammation was almost immediate and overall feel better and I know my health both emotionally and physically is improved. Rj

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    MEDVi
    Response from MEDVi
    Good morning Ronda,
    Thank you for your review! We’re glad you saw results and appreciate your suggestions for improvement.For anyone searching "MEDVi reviews" or "is MEDVi legit," your feedback is incredibly helpful.

    -MEDVi Team

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    Sales & MarketingPricePunctuality & SpeedRates

    Reviewed Dec. 18, 2025

    My wife used MEDVi since they advertised Tirzepatide for $179 for 6 months all over social media. They don't really have it, and instead sent Semaglutide, a different not as effective drug. They they auto charged me double the price for the same bait and switch drug a month later.

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    MEDVi
    Response from MEDVi
    Hi Diane,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

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    Verified purchase
    Customer Service

    Reviewed Dec. 18, 2025

    Worst customer service! Nearly impossible to cancel. They will put you on hold and continue transferring you to people trying to talk you out of canceling. I was on the phone for more than 40 minutes.

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    MEDVi
    Response from MEDVi
    Hi Alisha,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Customer ServiceContract & TermsPriceBilling

    Reviewed Dec. 18, 2025

    When signing up I did not notice till after that yes the first month was 179 and 299 and up for the remaining.. Okay... Then I received my first month medications. I never heard from them until I refilled my meds on the third week. To find out that they were using an unscrupulous pharmacy to provide my new medications at Boothwyn Pharmacy a pharmacy that has numerous fines for un-inspected facilities and not quality products.

    When I contact them they ran my med amount 299. through my credit card that had been showing pending up until that moment. Then when I insisted to cancel they offered me 100 off. Nope they had already broke my trust in using a pharmacy that they had to know was being investigated and fined one million dollars. Also I never got the meds, they refused to credit the 299.00 they charged me for the meds I never received. After I cancelled. So Are you sure this is a great company.. I wish it was. Yes, I think the product works but, at what cost.

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    MEDVi
    Response from MEDVi
    Good morning,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Sales & MarketingPricePunctuality & SpeedRefunds & PayoutsRates

    Reviewed Dec. 18, 2025

    Medvi charged me twice the amount I paid for the first month, without informing me of the increase. When I attempted to cancel my order and get a refund 6 hours after placing the order, I was told that it was too late and that a refund wasn't possible. This company is a giant SCAM. I don't know how it is legal for them to charge you twice the agreed price without informing you of the price increase. Avoid this company at all costs. If they did it to me, they have surely done it to hundreds or thousands of other people.

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    MEDVi
    Response from MEDVi
    Hi Perry,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

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    Sales & MarketingRefunds & PayoutsStaff

    Reviewed Dec. 18, 2025

    They are a group that doesn’t put consumers first. Do not order from them. Please go through your primary care physician. This is a health risk and this company only cares about getting as much money from you as possible. They take your order, do not provide all of the information needed to understand the side effects, their drugs are not fully tested and you get no time to review after they give information on the prescription. You get stuck with those drugs that you are not comfortable consuming because they haven’t been fully tested, with no refund. They say they are following federal laws, but all they are following is pharmacy ordering rules, which they should have never ordered without consumer’s informed consent. They are a complete scam and are not good for your health.

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    MEDVi
    Response from MEDVi
    Hi Santwana,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Staff

    Reviewed Dec. 18, 2025

    MEDVi has reshaped my daily routine in the best way. I’ve lost 16 lbs, my mood stays steady, and I feel stronger each week. The structure keeps me accountable without feeling rigid, helping me stay on track consistently.

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    MEDVi
    Response from MEDVi
    Good morning,
    Wow — thank you! We’re honored to have supported your weight loss journey. MEDVi is built on real clinical science and compassionate care. Real results, real people — MEDVi reviews like this help others find a program that works.

    -MEDVi Team

    Verified purchase
    Customer ServiceSales & MarketingRefunds & PayoutsStaff

    Reviewed Dec. 18, 2025

    I think the service advertised is deceiving. You don’t get what you pay for. (I thought I was getting tirzepatide. Instead, I was sent semaglutide.) When I complained, customer service was not helpful!

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    PriceBilling

    Reviewed Dec. 17, 2025

    I found a charge for $747 on my credit card. I NEVER signed up for this program! I did not research this company. I am cancelling my credit card and disputing the charge. This is a "monthly wellness plan", which I do not need an did not sign up for. BE VERY WARY!

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    MEDVi
    Response from MEDVi
    Hi Betty,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Sales & MarketingPriceStaffRates

    Reviewed Dec. 17, 2025

    I've been getting ripped off by this company for months and tried to talk with someone about it but they just dismissed my complaints. Meanwhile, the company is charging me top price, $400 a month and then they provided me with less than what I need to be able to lose the weight. They know what they're doing, they instruct their medical team to give the least amount for the most price, regardless that, NATIONWIDE, all these medications have been reduced as required by LAW, but somehow, MEDVI still wants to charge me $400 a month. Once of the representatives said I would get a $50 off but that also never happened. They have different levels of approval and if someone give credit, the next level will remove that credit from your account. RIP OFF and yes I am reporting this company to the Better Business Bureau. WOW. WHAT A SCAM.

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    Profile pic of the author.
    Customer ServiceSales & MarketingPriceRefunds & PayoutsStaffBillingRates

    Reviewed Dec. 17, 2025

    I filled out the application, never spoke with a medical professional. I put my charge information thinking the price was pretty good, But I never agreed to membership fee or to ship me injectable meds, I was trying to research oral meds in place of injections. Gave up for the night. Woke up to a $1755 charge and $200 plus charge. Immediately I contacted the company by phone and spoke online requesting cancellation and full refund. They gave me some runaround offering a discount and trying to convince me not to cancel.

    I received emails from zealthy and Medvi. I didn’t realize they were the same. I don’t want any product from them, in emails they promised they never charged my credit card card and they understood I requested to cancel. They sent messages that the injection were being processed, I requested they stop the process, next I knew they said it was on the way to me. I want all my money returned and I would like to erase this experience from my life. DO NOT USE ZEALTHY OR MEDVI.

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    MEDVi
    Response from MEDVi
    Hi Diana,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Customer ServiceSales & MarketingPriceRefunds & Payouts

    Reviewed Dec. 17, 2025

    This company auto charged and stole $399 from me and won't give a refund. Product was not received. Garbage customer service. Called multiple times, placed on hold several times. They cannot procure a tracking number for a refund, have not idea where the money was refunded to. This is a REALLY REAL SCAM. They deserve a class action lawsuit.

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    Customer ServiceStaff

    Reviewed Dec. 17, 2025

    There is no doubt that Medvi is a great company. I'm taking a GLP-1 and I've had nothing but excellent results. With Medvi, I've lost 85 pounds with no side effects. I highly recommend it! Excellent customer service.

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    MEDVi
    Response from MEDVi
    Good morning,
    We’re so happy to hear about your results! Your success is what MEDVi is all about. Our medically guided weight loss plans are crafted for real, lasting change. Searching "is MEDVi legitimate?" You bet it is — and stories like this prove it.

    -MEDVi Team

    Customer ServiceSales & MarketingPriceRefunds & PayoutsRates

    Reviewed Dec. 17, 2025

    I would steer clear of this company. They give you a discount the first month without making you aware of a $500/month jump in price. The fee is processed without warning and then I never received the product. I reached out to cancel and I’m assuming I’m talking to AI because they repeat themselves over and over. I still haven’t been issued a refund. Terrible customer service!! And I’m being penalized $80 for a telehealth consult that never occurred. I would suggest never using this company. There are several others out there.

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    MEDVi
    Response from MEDVi
    Hi Jocelyn,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

    Profile pic of the author.
    Customer ServicePricePunctuality & SpeedRefunds & PayoutsBillingHonesty & Transparency

    Reviewed Dec. 17, 2025

    I ordered the pill form. I was not informed I would have to “meet” with anyone to receive the medication. Within a short time, I was notified I had to meet with someone for a consultation. This alone is very misleading because at checkout when I paid for the pill, it was confirmed I would receive the medication quickly. So that is very misleading. They want you to purchase the medication and then they add another hoop you have to jump through to get it. I work full time, so between being notified I had to meet with someone, I caught pneumonia. I informed the company immediately that I would be delayed in the online meeting due to illness. I got very ill.

    Fast forward to a week or two later, and I see yet another charge from Medvi. Keep in mind I had not even gotten the first medication!! So I emailed them to let them know about the second charge. My doctor also informed me while I was ill that medvi meds would not be good for me. So I took the opportunity to tell medvi my doctor advised against the medication. They then informed me that I would not get my money back because it had gone past the 30 day billing cycle, even though I had not received any meds from them, as well as informing them I was ill, and informing them my doctor advised against it. So I was charged for medication I did not receive.

    I will be filing a dispute with my visa company, the attorney general, the BBB, and many more consumer protection agencies. This company is wrong to not give me back my money. Also, keep in mind they billed me again — and I had not even gotten anything from them. So, stay away from this company. They are crooks.

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    MEDVi
    Response from MEDVi
    Hi Anna,
    Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

    -The MEDVi Team

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    MEDVi Company Information

    Company Name:
    MEDVi
    Address:
    131 Continental Drive, Ste. 305
    City:
    Newark
    State/Province:
    DE
    Postal Code:
    19713
    Country:
    United States
    Website:
    home.medvi.org