MEDVi Reviews

My RN visit went very well today. Jenny was very knowledgeable about dosages and helped to give me a better understanding of the 2 meds I've taken for weight loss. She listened to my concerns about whether I'm on the right path with one vs another. When it came to things she couldn't speak to she referred me for a provider visit to discuss further. Very appreciative for her support and time!

I swear I knew MEDVi was working when my dog started getting tired before I did. Down 28 lbs and I’m outlasting a four-year-old golden retriever. My energy is up, my clothes fit, and I’m not bribing myself with snacks anymore. Honestly feels like I unlocked a cheat code.

The CMA Coach was excellent. Her enthusiasm, focus and attentiveness to my comments was good. She summarized the visit efficiently and we set one goal and a timely follow up. She also advised me when to order a refill. She did a good job.

Rn was concerned with my medication and made the appropriate adjustment to my medication and listened to my concerns about my medication coming to my home warm and not cool or cold. She finished my phone/video call with some advice and for me to call in the future if it is warm.

My care coach was very nice and knowledgeable. She listened to my concerns and followed up. She asked about how I was eating and gave suggestions for protein and fiber. My care provider was on time and respectful of my time.

Very satisfied with the call from the nurse. She answered all my questions and in a very timely manner for my upcoming procedure. I sent a email yesterday and today got the call. Great customer service!

Always a pleasure speaking with Marjorie. She carefully and thoughtfully explains all my questions. Gives great tips on variety to my diet, as I tend to eat the same thing everyday. I look forward to my next appointment with her. Respectfully Kathryn **

My counselor was pleasant, encouraging and she listened and provided great answers. During my first consultation she also provided me with useful tools and guidance on what I should be eating and drinking. We discussed supplements as well and scheduled my next follow up appts.

It went great. Sierra was very kind and listened to me. I will definitely be doing more of these to keep me on track through this process. I'm very excited about my progress with Medvi. Glad I found it on Google.

I really appreciate the monthly visits that Medvi offers. The caregivers make me feel they are concerned about my health, inspiring me to accomplish my goals and address any concerns I may have. Very pleased with this program!

I was desperate because of my nausea to get some answers to my request for nausea medication. He sent it on to someone else for confirmation and filling of my medication. I am hoping that they don’t take to long because I only have 4 of my nausea medication left. I have been using it sparingly so I didn’t run out but it is getting down to the last of my prescription. I really need someone to take this seriously and get me some medication. You only gave me enough of them for 1 per day. That’s not enough cause it says that you can take them every 8 hours so sometimes when it gets really bad I have to take two. So if you could do 60 instead of 30 that would be great.

Initial $147 but jumps to $299, if you call to answer they lower it to $199. I initiated the cancel with a person named Markus **, then transferred to Nathan ** who spoke with me who tried to get me to stay at $199. I insisted on canceling.

Very respectful and empathetic coaching session. Guided to increase time of walking exercises by 10 minutes. Check the eating disorder with the therapist. Coach asked all questions, was listening intently.

Please do your research. I have spent months on the compounded Version. First starting, I felt like they did a fair job checking blood work and speaking with a doctor to monitor you before starting and assuming they check everything including your thyroid thoroughly. As I started they start you out on a very low dose to get into your system. I get that, but months later, still on the same very low dosage, and the communication was a downfall after expressing numerous times that nothing is happening other than sulfuric burping and gastro upset constantly. I had to call them again and request someone to call me in order to get my dose raised. I felt like they kept me on this very low dosage for money reasons instead of the quality of care.

My coach is phenomenal and I look forward to our visit each month. She includes me in the planning and decision making. We always review past, present and future with respect to not only weight loss but also exercise and nutrition.

I signed up for the 3 month plan and was charged $749. I was told I needed to do an intake interview with a physician. I had my consultation with a NP which was fine. She told me because I had gone through cancer treatment in the past, I needed to provide a letter from my oncologist stating I’ve been cancer free for at least 5 years. I did that. I was also told to upload recent lads. I did that, too. I asked about the status of my RX and was told it was being compounded and should be sent soon.

I used to tell myself, “At my age, this is just how it is.” But losing 28 lbs with MEDVi proved me wrong. My knees hurt less, my balance is better, and I feel steady on my feet again. Even my doctor was impressed by the improvement in my mobility and energy. Emotionally, I feel renewed. I’m not sitting out family activities anymore—I’m joining in, laughing, and enjoying the moments I used to watch from the sidelines.

I had questions about my dosage and the nurse answered them and was very kind and also revealed much better expectations of me and of Medvi both and helped explained when I need to speak to a coach and when I need to speak to a nurse and when I need to speak to a prescriber. Very helpful! Nurse Debbie was wonderful and then I also spoke to support staff Daniel, who helped me to make sure my payment went through so that my medication will be mailed to me on time! Both were fabulous!

I was so nervous to start an injectable weight loss medication, but I’m so glad I did. I’m 43 and my body has just been different; three months ago, I was the heaviest I’ve ever been (including pregnancy almost 5 years ago), and it was really affecting my mental health. I didn’t really notice a difference until a pair of pants I hadn’t worn in years actually fit. My side effects have been minimal. The day after the injection, I feel a bit nauseous, and food doesn’t sound good at all, especially sweets. My appetite is generally decreased, but I’m able to eat more as the days go on.

Danger this company will leave you without your medication... They tell you to order your next refill when you're taking your third injection of four and so that's what I did. That was on the 8th. It is now the 15th. I have just today received a tracking number. I will be almost a week behind in my medication... This is not recommended, it can be dangerous to stop taking the medication suddenly.. I asked them to expedite the shipping. They said they could not overnight the medication, offered me no resolution, very concerned about my health, very not happy with this company. It's as if they didn't care, it was just, "Oops sorry about that you'll get it when you get it," didn't seem to be concerned

Talking to the nurse was very helpful. This answer my questions more than the customer service. Plus it was a lot easier to get a hold of someone. I recommend making an appointment with them if you want to understand the program and medication.

How much of my time is wasted.

Very difficult to cancel the auto renewal of subscription. Being told can only cancel after current subscription meds have all been sent. Also very difficult to change medication.

Do not go with this company! I have paid them $3,000 since the month of June, and they have never increased my dose. Customer service is awful, nobody knows what's going on, the people who email you have nothing to do with the people that answer the phones, and then you don't lose any weight at all. Horrible company, bunch of crooks!

The healthcare representative was wonderful! She made me feel at ease and answered my questions. She gave me direction, and goals to work on. We have a plan for the up coming month before we meet again to see where we are at and that makes me feel like I have someone to be accountable to. Now we have work to do. So far I'm really enjoying this company the product and the services available.

The nurse was on time, kind, patient, personable, and didn’t rush me off the phone. I was considering switching to a new company because I felt customer service hasn't been that easy to get a hold of. But after speaking with her I am going to continue being a patient.

I’ll never forget the moment I joined my friends for a long walk and didn’t fall behind. At 34 lbs down with MEDVi, I felt strong really strong for the first time in years. It wasn’t about speed or distance; it was about finally feeling like my body could keep up with my life. The pride I felt that day hasn’t left me. It’s carried into my food choices, my routines, even my mindset. That one moment made all the quiet weeks of effort worth it.

My care coach was fabulous. She really cared about me and was right on in helping me with my needs and questions. I would give her an A+ for effort and expertise in her knowledge and advice on keeping my energy up and my weight down. She gave me some good information on weight training and set a plan for me for a month. We have already set up another video appt to review my plan.

Angela was easy to talk to and very approachable. Angela is very knowledgeable of the process and is willing to answer any concern regarding the process. I am looking forward to our next health coach meeting.

I apologize that I missed my coach’s name but she was very friendly and professional and listened to my goals I want to achieve with this weight loss journey. I look forward to our next session! Thank you! Jeff

So far I have been happy with the services. I have not lost weight as I expected but I feel supported by the services. I will continue to take the advice of the providers and will hopefully start to see some movement.

My nutritionist is knowledgeable and has great suggestions on how I can best reach my goal. Water, exercise and diet are among the changes I have made with her advice, this had helped me with achievement of my goal.

My journey wasn’t dramatic or fast—it was steady. Losing 26 lbs with MEDVi happened quietly over weeks that blended together. But then everything started changing: my energy, my clothes, my mood. Those small shifts built into something meaningful. What I’ve gained is a gentler relationship with myself. I’m not judging every bite or every mistake. I’m learning to trust my progress, even when it’s slow.

My wife told me my snoring got quieter—that’s when I knew MEDVi was actually working. Down 32 lbs now, and I feel lighter, faster, and way less grumpy in the mornings. I even fit into my old jeans from 2014, which I refused to throw away. Best mid-life decision I’ve made.

Overall, I am very disappointed with MEDVi. When I first signed up, I filled out a questionnaire for them to determine if I was a good candidate. They told me I was and had a 95% chance of successfully achieving my goal of losing 40lbs in 3 months. They also stated they guaranteed I would lose weight or they would refund my money. I believe the dosages they gave me were very low and did nothing to help me lose weight. After 3 months I had lost 6 pounds. I have done this well in the past on my own.

I signed up for Medvi thinking I was getting the tirzepatide which is what I selected that I wanted to get. I didn't realize they send it out right away without talking to a provider like other places do. The next thing I know I got Receipt in the middle of the night showing my prescription is on its way and I paid 149$. That they ordered me the semaglutide which I cannot take because it causes me severe stomach problems, I even put that on the intake form. So I called them as soon as I realized to change it and they said it was too late because it was already shipped and they could issue me my 149$ refund or change it for a medication I can't even take. I highly would not recommend.

At 57, I wasn’t sure weight loss was even possible for me anymore. But losing 27 lbs with MEDVi proved me wrong. My joints hurt less, I sleep better, and I’m able to enjoy long walks with my grandson again. It feels like I gained years of life back, not just lost pounds.

Be careful with this company. Sign up was easy and got the drug quickly. However, I scheduled an intro visit and no one showed up. When I messaged the company about it I never heard back from anyone. So, I just followed the dosing instructions and hoped for the best. 48 hrs after injection, I had a severe allergic reaction (lip swollen, hives all over body). I went to my dr urgently and she told me to stop taking the drug. When I called to report this to the company, they would not issue me a refund for the drug that I can no longer use nor did they give me any other options. I was "transferred" to another department but the line went dead. I emailed them and still haven't heard back. There are plenty of other options out there and I advise going through a medical professional. If I don't hear back from them I'm reporting them to the board of pharmacy.

The whole process has been easy and I'm so thankful for that. I was nervous about starting the program on my own but I have received a lot of support from my coach and from the user-friendly dashboard. I would definitely recommend!

She was very informative and gave me information I didn't previously have. She was able to answer all of my questions and provided me with the next steps in my journey. I was offered time to ask questions and provided great answers.

Like the others below, I was told one price and then was told that was only for the first Month/treatment. I called and spoke with Medvi and explained what I was told upon signing up. I received a $100.00 credit and was told that I would be paying $100.00 every month going forward. Well that did not happen, so I called again and they said it was too late to reverse the charge. I was told that it would be reduced in the next payment, well, the next payment came and it was not reduced as I was told.

Was very interested in what I was saying. Hopefully it will be like that till the end. This is going to be 2 time around. Got very sick last time. Hopefully with what I disclosed they will help with the problem.

Initial interview and delivery of medication went well. Then the 2nd dose was due... I filled out everything over one week in advance (per their instructions), they billed me, got their money, then there was a delay with the medication which ended up being 2 weeks. When I called the patient "help" number 5853124226 (twice) I was speaking with someone in South Africa. On my initial phone call, I was told it had a tracking number. Two days later when I called, I was told my dose was "still being formulated". So, since I'm going on vacation, I have no medication. There was no compensation offered, just lots of "I'm sorry's". Needless to say, I will not be requesting any further refills and am in search of a reliable provider. I did not cancel my order as I have read other reviews saying that getting a refund is next to impossible.

Everything went wonderfully. The individual I spoke to on the phone was very pleasant and very informative, and I would recommend this to others. Can’t wait to check back in with her in 30 days to see the progress that is being made.

It was a great morning visit via video. Pleasant to talk to. She made good eye contact with me through the camera. She was easy to talk with and she answered my questions, gave me tips on how to continue. She was encouraging.

I was mislead by Medvi. The price I was quoted was not what I was charged. When I addressed this with patient support, my concerns were never addressed. I was told that I would be granted a refund and did not receive it. Be very careful in using this company.

For the first meeting, it went great. We talked, review my information, went over their medication, what to do with food and water and fibre so it was great things that I didn’t know I need to do. Looking forward for the next one, hopefully with result on My behalf

Was given Zofran with the first month supply of Semiglutide, then all of a sudden, after they got their money for the second month, they said that Zofran was a contraindication for a drug that I stopped taking 2 months ago. So ultimately, my second month, I cannot take without the Zofran for the first couple days. But they got their money. I did NOT lose the weight I had wanted in the 1 month that I could take it, and they do not give your money back.

This was my 1st appointment. My nurse was fabulous. Loved her. She answered every question thoroughly and put any worries that I had to ease. I appreciate her positive, friendly, empathy manner. Excellent service.

Absolutely awful company! Buyer beware! They charged me for 4 doses, but only sent 1. It takes days for customer service to respond to an email, then they talk in circles. They're currently telling me that the 1 dose that I received is actually 4 doses, which it's not. And if it was, that would mean that their pharmacist wrote the script wrong. Per pharmacist instructions, 1 vial was 1 dose. They refuse to give me a refund and ask for the same pictures over and over, then say they didn't get them. I have never dealt with a worse company!

Be careful and ask questions about all of the pricing before you purchase. They will raise the price after the first month. They made it sound as if you signed up at a certain time you get it for that price monthly but it is just for the first month. It did not say that anywhere that I could find. I did lose weight but their advertising is a little deceiving.

The product works and their contracted care team is great. The pharmacy, providers and care coaches are 10/10. However the company itself is terrible. It is overpriced. Customer service is awful and they make it difficult to cancel. I did learn that if you record the phone call and inform them of that at the beginning of the call then they cancel without making it difficult. I highly suggest going through a different company.

The “100% money‑back guarantee” is completely misleading. Their definition of success is absurd — they claim that losing even a single pound means you’re not eligible for a refund. This makes their guarantee essentially meaningless and, in my experience, outright false advertising. Their website is also extremely difficult to use when trying to reschedule appointments. I ended up having to call every single time. Customer service is consistently subpar, and a manager is never available when issues come up. I spent nearly $1,300 and followed every recommendation they gave me, only to lose 7 pounds — and they still refused to honor their guarantee. All I got were robotic responses repeating, “You lost some weight,” as if that excused everything.

They TOTALLY scammed me. I got a 2 weeks supply in one bottle. When I called to explain and complain they said to send in pictures, so I did that, they just said they're going to escalate it and then they ignored me. They just totally ignored me, then had the nerve to charge me $400 for the next month! ... like I was going to keep buying from them!

Signed up for 3 months of GLP-1 medication in pill form for $857. Problems began at my first month refill. Followed all the steps they provided in their email and was denied a refill. This began a 10 day back and forth of multiple emails and 7 live phone calls, all with false promises of getting problem solved. Each day call again and it was like starting over. Requested refund on call 5 which they would look into. Then right after get notified by email that they sent my refill order to pharmacy, for INJECTIONS which I did not sign up for nor want. Call 6 to complain about that refill and why given I requested refund. Rep on phone seemed to want to make it right and keep me as customer. I told him if they could get pills and they pay to overnight them to me (at was two days without meds at this point) I would continue. Otherwise refund. He said he would send to upper management.

I'm 29 and always felt stuck in a cycle of failed diets. Medvi finally broke that pattern. Down 26 lbs, I feel clear headed and so much more confident. My body feels like it's working with me again instead of resisting every change.

She was wonderful and very kind spoken. Explained what l needed to know, there was not too much I didn't understand, she did want to make sure l understood, she asked me several times if there is anything else l can think of to ask as she wanted my journey to be successful.

A approved on 5 Feb 2026. Paid for one month on 5 Feb 2026. Have received receipt for payment. I was given no shipping information. I no idea if I getting the GP1. Trying find my account on their web but it has no login the I can find.

I was approved for this program and the medication has been working great. I have received shipments for two months. I expressed concern over a change in ingredients on my 2nd shipment. Soon after, in response, I was sent an email that they did not believe I was qualified for the medication and need to go to a provider to obtain a written letter of approval - “medical clearance” from a “specialist” before they can further “proceed with prescribing the medication.”

I’m satisfied with the overall care and experience but would like to increase my dose. Also would like to understand the billing better. I paid a large lump sum and now also appear to being asked to pay an additional monthly amount which is very confusing.

For years I felt like I was living behind a fog of fatigue and self-doubt. Losing 33 lbs with MEDVi lifted that fog in ways I didn’t expect. I move faster, breathe easier, and actually enjoy being around people again. It feels like I’ve re-entered my own life after watching it from the outside. The emotional transformation is what surprised me most. I’m more hopeful, more open to new experiences, and more proud of my resilience. This wasn’t just weight loss—it was a return to myself.

I joined MEDVi looking for something simple and reliable. What I got was steady progress and amazing support. I’ve lost 29 lbs so far, my cravings are manageable, and my energy is better than it’s been in years. Clear instructions, helpful check-ins, and real results. Highly recommend.

The RN confirmed what I needed during the call. I used ChatGPT to find the answers I was looking for. The call while good and answered my questions, took way too long for a response. It was 3 days. I hate to think if it was something serious. I have just started so I will wait before answering recommendations.

The coach was wonderful. However, the video cut out, first for me and then for her. Also, my care coaching reminder said my appointment was for Friday at 1 pm, not the Wednesday 11 am slot I had scheduled. It turned out that I was correct about the meeting, but the reminder was incorrect. The video going out was a big hassle. I hope that is rectified soon.

My problem was I was traveling and it was night time here so I couldn’t speak freely. Was worried I’d wake up the people. Hopefully next time I’ll talk more freely and clearer. The issue was me not the coach. I think the long distance may have also contributed to not hearing each other clearly.

The worst company ever. I was charged the 199 and never got anything. Then they tried charging me the 399.01. They tried several times even after I emailed them saying how unhappy I was with their customer service as well as their email response team where I also cancelled my subscription and membership and said to cease and desist all charges. They keep trying to take from me.

I completed my first month and I feel great. I've lost 6 pounds so far. No real side effects other than mild nausea 15-20 mins after the injection. I appreciate the Care Coaching. The process has been very simple and straightforward.

The doctors, nurses and customer support representatives I spoke with were all very kind, supportive, honest and professional. Unfortunately I was not able to order tirzepatide compound from them because the vials only go up to 11.1mg and I am on 15mg, but they did grant me a refund.

This medication did not work for me. In the last three years I have been working out and eating well and lost 30lbs. I hit a plateau and was hoping this medication would help me get over it. It did not. I only lost a couple of lbs in 2 months. Certainly not worth the 480.00 I paid. I will go back to losing weight the right way.

Tia is an incredible care coach who truly listens with care and intention. She understands without judgment and meets people exactly where they are. Her guidance is thoughtful, grounded, and practical, and her encouragement feels genuine, steady, and deeply supportive. You never feel rushed or dismissed when speaking with her. Instead, you feel heard, respected, and reassured. Tia has a way of uplifting others while helping them see their own strength, and that makes a real, lasting difference.💜

Their website clearly states "We're so confident in our personalized program, we guarantee you'll lose weight or your money back. It's that simple." That is a total LIE. I was on tirzepatide for 3 months at the highest doss and I didn't lose any weight at all. I called in and got a run around and they will not honor the stated guarantee and will not refund my money. I get that this product works for a lot of people - and that's great, but it simply didn't work for me. I'm not faulting Medvi for the product not working but they are 100% liable to honor their stated guarantee - which they refused to do.

The person in charge of my account is very hard for me to understand. I asked if I could work with another customer service person and she said NO! I must work with her only?? I’ve been on it a month and have only lost 1lb. Very dissatisfied. They already have my money for the next three months so I’m stuck but I will be looking around for another solution. Buyer beware!

So far, my experience with Medvi has been one of the best for an online weight loss program I've had. They are concerned about me, and they are very responsive. When I ask questions, or have an issue, I get a response quickly. They are willing to adjust your program to help you reach your goals. I'm glad to have a care coach to assist me as well. It keeps me accountable and she provides tips that keep me on track. She is also preparing me for the time when I will no longer be taking medication. That's so important when you are making a lifestyle change permanent.

I love that with monthly visits, I feel like the company cares more about their patients and not just making money. MEDVi is a complete program to help you along the way and has 24/7 patient support for any questions I have.

When I started I specifically asked about cost increases and was told the initial cost would remain the same regardless of time or dose. My second bill came and I was charged $130 more than the initial rate. When I reached out to customer service I was told, "sorry for the inconvenience." I would say that unexpected hike was more than just an inconvenience. Coupled with the fact that my second shipment was delayed, my practitioner no showed to my required initial visit, and that I haven't lost a pound in about 6 weeks (despite having success previously through a different provider-who I'll be going back to) and I would say MEDVi is quite terrible at what they do.

It is strongly advised to refrain from engaging with this company, as they have demonstrated a pattern of deceptive practices. They have charged my account for a products that were never delivered. Specifically, I paid $299 without receiving any goods. When attempting to dispute this charge, I was informed that obtaining the product required making an appointment with the provider, a process that is nearly impossible to arrange. Notably, while they can easily remove charges from your credit card within a day, they are unable to facilitate appointments.

Great communication with the staff and they really seem to care. I have already lost several pounds and hopefully will continue to lose weight until I reach my goal weight with the help of the coaches staff and the medication.

My coach was encouraging and gave me some great ideas for continued weight loss success. She gave me suggestions for areas to continue to focus on that I wasn't even thinking of so I have added a new goal to follow up on.

Ashley my care coach listened to my concerns. I didn't have any side effects. My weight-loss routine is pretty consistent when my back pain is manageable so we discussed diet and adding back fruits and vegetables to every meal. The instructions were easy and the vial was delivered on ice with syringes and alcohol pads. Received within 10 days of the doctor placing the order but there were ice storms in the same area as the pharmacy. So delivery may be faster next time.

Dealing with Medvi has been a horrible experience. Their customer support number tells lies. Communication is horrible. Not sure what country they are in. Trying to cancel and get no help. Coaching people are nice. So far they are the only people to do what they say they will do. Waiting for a manager to return my call. Would never deal with this company again even if they gave me the medicine for free. Totally do not recommend.

Although I originally signed up with MEDVi to get access to GLP-1 medications at a sensible price, I have been gratified to find that the company adds considerable value In terms of medical surveillance, weight loss and dietary coaching, and attention to details. I have found their staff to be super attentive and responsive to questions, requests for information, changes in shipping details and so forth. I have no hesitation recommending MEDVi to friends and family.

No complaints. My care coordinator rocks. She listens and offers necessary suggestions or encourages me to keep doing what I'm doing. All, to help me achieve my weightloss and fitness goals. I appreciate her.

Love talking with the care coaches. The appointment is a motivator and it holds me accountable. They are all very professional and listen to any concerns I have. It keeps me on-track. I look forward to each visit and get great tips to stay focused on nutrition.

As soon as they get your payment you have no recourse for a refund. They will process your payment immediately and before you're even approved for your medication. Once that happens, your money is spent. They prescribed me injectable glp-1 when I specifically ordered an oral solution. I contacted them immediately upon notification of what they wrongly prescribed and asked for cancellation and refund. They wouldn't do it. All they would do was cancel the subscription and my account. They also prescribed a second medication without warning. Some anti-nausea medicine.

One of the MedVi nurses called as I was still confused on dosage after recently switching from semaglutide to tirzepatide. The nurse answered all my questions and made things more understandable. I recently started tirzepatide 2 months ago so I didn't understand why I was already at the highest dose possible. I'm still eating freely so it's all good as long as I start losing weight. So far I've only lost 3# on tirzepatide. No nausea though. I do also like that MedVi adds NAD+ to the compounding.

I didn’t notice the changes at first, but one morning I caught my reflection and saw peace instead of frustration. Losing 28 lbs with MEDVi taught me patience and self-kindness. I’m eating more intentionally, moving more lightly, and speaking to myself more gently. What I love most is the sense of balance I’m building. For once, I’m not chasing perfection—I’m building consistency I can actually maintain.

It was a bit confusing how this was to work. I mean signing into room. I missed my first appointment because signing on early and no one came in room for over 10 min. I wasn't sure if I did something wrong and was difficult in getting answer on what to do next.

If I could give zero stars, I would as well. Initially, I was told that I would be able to lose the weight in four months. I did not lose 1 pound. All I was told was I needed to continue and continue and buy more and more. Almost $2000 spent and not only did I not lose any weight but I gained. Finally, someone said to me that the oral doesn’t work and that I should do the injection. From the company that was when I knew I was done.

The day I saw an old picture of myself, I broke down. Not from shame, but from realizing how far I’ve come. MEDVi helped me shed 33 lbs, but it also pulled me out of a fog I didn’t know I was living in. I feel awake now—present, strong, and finally proud of the person looking back at me.

The first time I realized my stomach wasn’t hitting the steering wheel anymore, I laughed so hard I cried. MEDVi helped me lose 30 lbs, and honestly, I didn’t expect everyday tasks to feel this different. Walking up stairs, carrying groceries, even sitting comfortably—it all feels easier. But the biggest thing? I feel good about myself again. Like actually good. That confidence has spilled into everything I do.

I am not the kind to write reviews for stuff, but felt like this warranted one. I had been looking for an option to access proper guidance from medical practitioners without the hassle of long clinic queues, and MEDVi proved to be a very good option for me. The onboarding process was very simple and didn’t seem complicated. Once I signed up, the consultation was arranged as soon as possible. The healthcare employee I got to talk to was understanding, listened to my concerns carefully, and made the explanation as simple as possible.

When I realized my “emergency stretchy pants” were suddenly too big, I actually laughed. MEDVi helped me drop 30 lbs without feeling like I was doing something extreme. My snacks went from chaos to controlled, and walking up stairs no longer feels like climbing Everest. Honestly? I feel amazing.

It’s my 1st call with my coach and she was great. Very pleasant, casual conversation. It’s like chatting with a friend being supportive and giving you great advice and encouragement. The call was the right amount of time to create an exercise and meal plan.

Quadruple bill no product, asked them to stop. They just keep taking 399 from my account. Called them. They said 72 hours to escalate my refund. No less than 10 business days to refund. So here I sit on the phone waiting. $1600.00 from my account. Bad day at the old MedVi. I will try to warn other consumers.

My Care Coach session was great. The CMA was focused on small goals I can attain and increase weekly. She was kind and cared about what will work for me as an individual. She explained the importance of incremental steps for a successful outcome.

I started with MEDVi only 1 week ago. While I understand a starter dose is needed to help your body adjust, their starter dose was much lower than most. I did not want to be pleased on a subscription that auto deducts payments so I asked them to put account on hold and I would manually order meds and pay one time each month. They cancelled my subscription instead of allowing an opt out only of auto deducts. I have attempted to contact them by email, chat, and have had two 45 min calls trying to get a straight answer about dosage schedule for next month.

Lindsay was awesome. She addressed all of my concerns. She assured me that this will get easier and she gave me great advise. She was so easy to talk to and I felt much better after we finished our call. I give her 100 stars.

I was kind-of apprehensive about the coaching but the coach was very nice and gave me the time to make goals and ask questions. She had all the answers and was encouraging. It was a good session. Thank you Holly.

MEDVi associate was very upbeat and positive which made for a pleasant appointment and helps keep my outlook positive as well...she also gave me new ideas for keeping track of my protein and such with an app.

Marife is the best customer rep! This site has been a blessing to me. I feel I'm working with a real team that is on my side. Marife is very responsive, always replies to my emails quickly and thoroughly explains anything I have questions about. I love that I don't have to go into a clinic to get my Rx and I feel I'm not missing out at all on having that one-on-one help. It's actually better than going in to see a doctor in person, because every step is thoroughly explained and I feel like I have their full attention. Great "bedside manner"!! I love that I am getting the help I need and feel really great about choosing the MEDVI team! Thank you, MEDVI, AND ESPECIALLY Marife!

Huge scam!!! Do not purchase from this company. They charged me $1300 for a product that does not work and tried to continue charging for refills even after I filed a complaint. Terrible customer service!

The injections were quick and manageable, and I liked having guidance instead of trying to figure everything out alone. I noticed improvements in my appetite control and overall motivation, which made staying on track easier for me. The staff was supportive, professional, and answered all my questions. Overall, I think it’s a good option if you’re looking for structured support and medical guidance while working toward weight loss goals.

Medvi has been great. Ana is a great account rep. Questions are quickly answered and the medication works well. I would recommend this service to anyone! Recommended doses were good. Contact your rep with any questions.

After being on Mounjaro for over a year and losing weight steadily along with experiencing satiety, I was in between jobs and uninsured, so decided to save some money and order tirzepitide through Medvi. After being on it for just 2 weeks, not only did I gain 5 pounds, but I experienced absolutely no level of satiety as I did on Mounjaro. Thank God I only paid for one month as I do not believe this is the same medication as Mounjaro. Also, I’ve heard horror stories of people who paid for multiple months of Medvi’s tirzepitide, and even though they advertise a money back guarantee, after just a month, they’ve been refused a refund.

I have been on Medvi before and it did not work for me. They charged my card for the next shipment but I emailed them and said it wasn't working. They were prompt and cancelled my prescription and refunded my money. Great. But I found myself recently signing up again. They charged my card but right after that, I had an emergency and would not be able to use the product for a while and didn't need the charge on my card. I reached out to them and explained. They quickly emailed back, reviewed and said they understood and would cancel my order and refund my money in 7-10 business days. It's been almost a month and not a refund in sight. I have emailed them numerous times since then and they haven't responded at all. Never again! Avoid this company.

My experience was very pleasant. The RN I spoke with was both friendly and knowledgeable about my concerns and needs she asked me important questions that I never thought of to help me with my weight loss program. I truly felt like I mattered and she actually listened to my needs. I would not hesitate to call for assistance again.

Janae was very pleasant and fun to visit with. She answered all my questions, shared suggestions, felt she listened well to what I was saying, and expressed interest.

I won’t lie—I joined MEDVi because I was tired of pretending I was “fine.” At 42, my energy crashed daily, and I hated how I looked in photos. Losing 35 lbs with MEDVi helped me feel like I’m in control again. My confidence is back, my clothes fit better, and I actually enjoy being active. What meant the most was feeling myself become a better person—more patient, more playful, more present. That alone made every step worth it.

The progress was slow at first, but gentle enough that it didn’t overwhelm me. MEDVi helped me lose 26 lbs in a way that felt manageable and kind. My clothes fit better, my body feels lighter, and my anxiety is easier to handle. I’m grateful for a program that didn’t make me feel pressured.

I knew something was changing when I tightened my belt one notch… then two… then three. Down 28 lbs with MEDVi, and even my buddies noticed I stopped avoiding photos. I’ve got more energy for work, the gym, and honestly just living my life. Didn’t think I’d feel this confident again in my 40s.

Absolutely rude customer service, overpriced, late with delivering medication, contradictory information and instructions given on the same topic, use various nonsense excuses to stall medication refills, constant mistakes in billing.

I have been impressed with my experience so far. It had only been one month, but so far client care has been fast and informative. My meds came packaged safely and on ice. All my questions have been answered in a timely matter. I look forward to sharing another review after meeting my goal weight.

This company scammed me out of my money. Still waiting for my meds after two weeks. They keep telling me they don’t have my intake information, but I gave it to them online and on my phone. Funny how they take your money before they take your info. Very.

The Medvi nurse called to answer a question I sent in. She was knowledgeable and very helpful. She was thorough and professional throughout. I appreciate the fact that all the Medvi people are based in the USA.

First appointment but I have not received my medication as of yet. Diana noted this on my chart as well as billing questions I had. I received clearer information on video call than I did on the call line. The call center gave me incorrect information as to time of my appointment. I appreciated the text reminder with the correct time

It was a very helpful. She was polite, punctual and very informative when I had questions or concerns. We discussed side effects of medication, my long term goals for weight loss and setting goals to help achieve my goals. I was very satisfied with my first initial visit with Patricia.

I was confused with how much my first dose and use to much. She explained what I could expect and what to do. Answered all my questions and very kind and understanding. So glad for the call and directions going forward.

Originally, I was very impressed with the MedVi GLP-1 program. I signed up because it said there was an introductory price of $179 and never showed an increase in charge after that. I assumed it was a promotion they were trying to use to get new customers since there are so many options out there. When I received my second bill, it was $299.

Makes you feel special when talking to you. Tells you, and makes you want to continue your goal. They inspire you to keep going. They keep up with your goal to help you out. The medicine works great.

I have not begun to take the medication as of yet but so far the coach and the experience has been good. I will revisit this review after I have began to take the medication. Hopefully everything will go well. Thank you

I noticed I ordered the injections when I wanted the pills. I called MEDVi and changed the order, with email as receipt. When I called asking why they sent the wrong product and charged me for it, the ANSWER WAS - "SO SAD TOO BAD." I canceled immediately.

I took my first shots 20 units and I did not feel well for about a half hour but now I’m OK. I just hope I don’t get the same feelings. The next shot. The nurse that called me was very helpful and kind. Thank you for calling me and helping.

This site claims to have 24/7 access to support but buyers beware, they mean an admin person and not a medical person! As someone with a side effect and needing to discuss symptoms, it has been over a week to get in touch with someone and then they ask you to book an appointment but are booked another week out!!! NOT SAFE!!

Care coach was great! My coach provided great tips to make this weight loss a success. First time being on this weight loss medication and I’m looking forward to seeing results and having a care coach makes this feel safer and like I will succeed. Thank you!

I was so excited to find something affordable with the hype of GLP1s. This company is a scam. Prescriptions are watered down with who knows what. Wasted so much money it is devastating. Go to a DOCTOR to get REAL medication. I should have done that myself. Would have saved money actually at this point. Good luck.

I feel like I’m working with two different companies. I had first applied and was told I needed a “Letter of Clearance” from my PCP. Of course my PCP said ‘no’; unwilling to be liable for what might happen if they’re not involved, so I canceled. Did a lot of research and re-applied and was approved. Got my first shipment, but the Patient Accounting Management Team couldn’t verify I was a patient. After several back and forth emails, they were able to verify me. NOW…I sent in the “checkin form”, I was notified that my next shipment is on its way and was charged $399. Today, I get an email that I haven’t set up a “payment method” before they could proceed. Get it together MEDVi!! Not feeling comfortable dealing with you!

I received my order and am very displeased! When I spoke to lady on the phone, I stressed that could not do injections with syringes, that I would need the auto injector pen. She said that would not be a problem. Well I received my order, and it was a vial and 8 syringes. This is not what I ordered or told that I would receive. If she would've said you will receive syringes and vial I would've told her NO. I cannot give myself injections with a needle, this is why I need the pen. This feels like a bait and switch. Not a good way to do customer service.

Updated on 03/06/2026: I have included Medvi's response to taking $399.50 out of my account. You can see from the bottom email that they state I didn't inform them. I did, multiple times in the 30 days following the charge. I made the mistake of allowing them to make automatically withdrawals following the monthly paperwork that I submit and following the "doctors" review. This tells me there isn't a doctor's review prior to the funds being taken from the account and they take the money and still do not send the meds after repeatedly called to refund the funds stolen from my account. Take my advice go to another company, this is not an honest company, they don't want to help you, only want to have access to your accounts so they can steal funds and then lie about the situations.

I’m so thankful for MedVi! I’ve lost 60 lbs on semaglutide. I feel the best I’ve felt in years. If you are skeptical about GLP1 medication, I encourage you to take the leap and get your health back! The team at MedVi are so responsive. I’ve had so many questions along the way about so many things. They are SO responsive and helpful and willing to go the distance on any question I ask. I love the access to providers and and coaches! Everyone has been a pleasure to work with.

I have emailed this company 3 times so far to cancel my account out so they will quit trying to charge me 299.11. I guess I will have to report this as fraud as I have requested in email 3 different time to cancel my account. Or maybe one of their clowns will see this and comment on the negative feedback so their image doesn't get hurt. But on a serious note there are other companies out there. Go with one of them not these clowns.

We've been on it 20 weeks and have lost weight. The instructions were tiny on the bottle and bubble packs. The card inside tells you how to use it. However... the instructions are spread between the card and bottle. Read the card and I thought that was it. I grabbed a pack and used it... Sadly started with month 3. Realized it then did weeks 1-4, now on 5-8. Granted should have read more closely. But my 3 bags all had the number 3 on them. For teacher sent email they could do better. We also thought we were getting the clear one, not the one cut with vitamins, as the clear liquid was the one shown and supposed to be superior. Next is really weird. The syringes show cc/ ml for measurement...liquid...correct yet it talks about your dose the first month being 1.5MG.

My Coach was very thorough and knowledgeable. I’m glad she was able to ask questions about my eating routine, such as protein, fruits, vegetables and whole grains. Also, my daily physical activity. I’m very happy with my coaching guidance.

Ty was friendly, helpful. I’m too old to write long reviews. I appreciate the program. I’m frustrated with menopausal weight gain. Hoping this makes the difference since I have tried everything else. Guess that satisfies enough characters;)

My experience has been amazing. Great support and easy process for my weight loss journey. I have gotten to meet my Dr, dietitian, easy labs, and care coaching all inclusive pricing. They have low pricing and good quality medication and care team.

Really enjoy the short sessions that are focused on a few topics. This gives me the opportunity to learn about myself and my journey and how I might tweak activities and choices for better long term results.

Many thanks to Medvi helping me to work towards my goal. I appreciate the care coaching and when the appointment wasn’t able to be made by the care coach, I’m immediately notified in order to call and reschedule immediately. I appreciate the quick responsive communication and that there’s somebody there checking up on you all the time not that you felt like you’re out in limbo. If any time your medication is increased you’re always doing a video chat with one of the physicians that also double checks on you and always asks if you have side effects. Same as the care coach. They always ask if there’s any side effects so they really keep an eye on you on top of you.

They charged me more than I had signed up for due to their bait and switch tactics. Forget about getting anywhere with customer service. They “escalate” your concern and you never hear from them again. When I continued to call, they just escalated my concern again. This is a shady company with very deceitful tactics and no support once you have an issue. I attempted to cancel my prescription almost immediately and they said it was too late. The meds didn’t ship for a week, and I got three tracking numbers when it did. They told me only “this” tracking number was the right one and it showed as never shipped, so I cancelled.

I never leave bad reviews but I'm so baffled how anyone recommends this company with how terrible basic customer service is. At 8:30pm I placed the order for my first injections. I realized shortly after that I should look them up just to be sure they're legit (Yes, I should've done this before purchasing but I was caught up in finally taking the plunge to try semaglutides). Immediately I found a lot of reviews warning about bad experiences and red flags. I tried using the chat support to cancel, I received an email at 8:45pm that they received my request to cancel and it would be reviewed- if any further details were required to process the cancelation they would reach out. I had also sent the request through the email support as well at the same time.

The Care Coach was concerned, thoughtful and respectful. She carefully reviewed my records and gave me constructive advice & encouragement. She has forwarded my information and current situation to a nurse who will schedule a call with me to understand my slow progress.

I was utterly amazed at the polite, yet very informative lady who took the time to listen to my questions. I was so thankful that I feel like I'm back on the right track. Knowing the support is everywhere means so much. My choices are encouraging me to keep aiming for my goals in a realistic manner. I'm so happy already and only completed my 4th dosage this morning. Happy is attainable with the right circle of friends and working on completing that circle is my ultimate goal.

I always have a great care coaching experience with MedVi care coaches. They are helpful and give great feedback and encourage me to improve my lifestyle along with my medication for best results. My coach guided me in the areas of diet, exercise, and water intake. They always ask about side effects and even advised in ways to lessen my nausea. It has been an overall great experience.

I used the product for only one month with the intention of tackling a few stubborn pounds that I could not shed. I also recognize as I enter perimenopause that weight has become difficult to manage even though I am active and health conscious. The MEDVi was immediately very effective. Also the B12 also helped keep my energy levels up which was a secondary benefit I really appreciated. Thank you.

I started GLP-1 with Medvi in 2024, and honestly, I was pretty nervous at first because everything was done online and virtually. That hesitation disappeared quickly once I got started. My experience has been truly great from the beginning. After a few months, I noticed my weight had plateaued. I met with the doctor virtually, explained my concerns, and he took the time to listen and help adjust my dosage. That change made a huge difference — I started seeing results again. I’m now just 10 pounds away from my goal, which is a really big deal for me. I had been trying to do this on my own for a long time without success, and adding this one element completely changed my progress. I’ve never had issues with my orders, and anytime I’ve had questions or concerns, customer service has been responsive and helpful. Overall, I feel supported and confident with Medvi, and I’m really grateful for the results I’ve achieved.

I ordered pills and MedVi sent me injectable within TWO hours. I would have accepted pills if they said they could send them in a timely manner, but for FIVE days my request was with the clinical team. The nurse I had the consultation with entered the order wrong!! I paid $249 for pills. On 1/25 I received notification my account was closed and my request for refund was sent to the appropriate department. I have been told it takes 5-10 business days and today is day 9!! Just called customer support again and was put on hold multiple times (for 25 minutes) to be told they will be back with me in 24-48 hours!! I am tired of getting the runaround from this company and I want the money they took out of my account on 1/19 back!!

I appreciated my care coach’s professional yet personable demeanor. I look forward to meeting with her again. We’ve schedule for two weeks out and I have a couple specific goals to work on. I’d like to establish an ongoing connection with this provider to help hold me accountable.

Carmen was wonderful. She put me at ease, asked quality questions and listed to my answers without judgement. Gave me a few tips too! Thank you Carmen, look forward to chatting next month! She was kind and patient. Thorough and appropriately challenged me to share what I was comfortable sharing. I look forward to having her as a coach.

I switched companies to Medvi and not one time did they call and tell me they could not match the dose and still trying to talk to a nurse. I called before meds were sent out but still nothing. I would like a refund which they say no they can't do it. Please beware. Lack of caring.

Although well reviewed, I feel like I am working with a completely different company than the other reviewers. I got an initial email and the meds and then nothing. No instructions on how to reach a provider for questions since I’m 3 weeks in with no change in appetitive or weight on their Tirzepatide. I found a support # and had to request a provider call back since they didn’t respond to email questions. Feels shady.

Do NOT buy oral Tirzepatide, it doesn't work. They don't tell you this during your appointment. They accept your money and let you find out for yourself. My medication absorbed moisture and was ruined. Medication should not do that. I had to make several phone calls and talked to several people to get this resolved and never did get an explanation and it was almost impossible to get a refund. They led me to believe that I couldn't until I was so upset about it I asked to speak to a manager. I switched to injections. They say that they offer money back guarantee, no they do not. The loophole is so big that it is basically a lie. The two providers that I had appointments with seemed uninterested and not anymore knowledgeable than myself after doing research on the internet. I was told that I would lose 30 pounds by March (3 mos). I've been on this medication for seven weeks and lost 7 pounds-all after the second injection, not an ounce since.

Brandy was awesome. She listened to my concerns. Talked about goals and set me up an appointment foe next month. She sent a message to the dosage team about the fact that ny dosage is DECREASING every month and last month, i gained weight. I am very unhappy about that. I paid a lot of money for this and feel like I am being conned.

Very satisfied with my weight loss journey so far. I’m excited to add new goals and continue receiving support, thankful such a positive experience! I am completely committed continue with my plans for further fitness and health goals!

The reminders that Medvi sends are excellent. They are concise, informative and appreciated. The follow-up is superior. The nurse practitioner and coach are outstanding. They are thorough, professional and understanding.

It’s been 2 weeks. I should have my medicine by now. They delivered it to the wrong address and now they’re keeping saying they will send me the medicine once it get delivered to the wrong location. It didn’t make sense for me, but I was like ok. When it gets delivered, I call them, then they keep putting me on hold, they’ve been telling me someone will contact to me 24 - 48 hours every time.

I purchased one month for $170. They sent an empty box, except for syringes. It took me 3 weeks of arguing to get a vial sent. Took all doses. Did not curb my appetite at all and I have taken semaglutide in the past and it has worked. Do not recommend.

MEDVi has been a great support system for my weight loss journey. Their compound, Semaglutide, has been a great tool, and they have adjusted the dosage to meet my needs. They are readily available to take phone calls, text messages, and emails, and their response time is quick! Danica, the account manager, has been a great support person regarding questions and concerns that you may have! If you are looking for a professional company for your weight loss, I would recommend MEDVi.

I just waited over an hour for someone to come onto my scheduled appointment and absolutely nothing happened. There doesn't seem to be any mechanism for recourse if no nurse shows up unless I call to complain. This was an appointment that had ALREADY been rescheduled by Medvi from a week ago for "unforseen circumstances". I had made this appointment because I couldn't find plan/future dosage information on the portal and wanted to ask questions about super basic info that should be easily available.

The Nurse was very kind and answered all my questions. I was concerned about my vial and how to expose properly and to make sure I was giving myself the appropriate amount of my dosage. Nurse answered all my questions very detailed and empathetic.

Working with Medvi and my account manager Ana has been experience. MEDVi has been really responsive and we’ve worked together on my health journey for and have been great in adjustment my medication as necessary as we go on this health journey together.

My RN was very helpful and answered my questions. She was going to post a question regarding my 2nd vial being filled 1/8, but is supposed to be discarded 2/12. I will be taking the first injection on 2/5 from the vial that was filled on 1/8/26. I’ve already been charged for my 3rd vial, but I can’t fill out a refill form till I have taken 3 injections out of the 2nd vial dated 1/8/26. I have put a pause on my automatic charging because it will be one week before I’m charge for a fourth vial and I haven’t even started on the 3rd vial that I don’t have. I’m very confused by this.

I have had a pleasant experience with Tirzepatide. The customer service has been wonderful and always available when you need them! I’m also pleased with the weight loss I’ve experienced thus far. The best part, no side effects for me!

Sick of their non-stop scam emails. No legit company constantly breaks the anti-spam laws. Who in sound mind would buy anything from this criminal outfit?!?

I emailed about concerns with not seeing/feeling any changes in the first month. The RN did not take that into consideration when determining the dosage for month 2. This company only gives 4.25mg of Tirzepatide unlike other companies that use 5mg. I was not aware of the difference and do not like that they claim to be patient specific but were not. I was charged $1100 for 3 months. The only option given by the RN I spoke to today was to cancel the prescription without getting a refund for month 2 she said I do not have to taper of the medication and I can stop cold turkey but I main gain weight by doing so. I am very upset with the RN's cold demeanor and how she would not address my concerns. I feel I was forced to cancel because my opinion did not matter.

Medvi has made my journey a positive one. I’ve been struggling with menopausal weight gain I need to lose about 20 lbs. They have very helpful with advising and expectations of what that will look like for me. The questions to get started were simple and I was approved within a day. I’m looking forward to seeing my results over the next few months.

I was folding laundry one night when I realized I wasn’t exhausted from carrying baskets up the stairs. Losing 30 lbs with MEDVi has changed even the smallest parts of my life. I’m not constantly battling fatigue, and I actually enjoy moving around my home now. The emotional shift has been just as meaningful. I don’t dread my reflection anymore. I’m more patient with myself, and I’m discovering a confidence I didn’t think I’d feel again.

I misunderstood pricing and disputed it after placing my order the same day. They offered an $80. charge that was fine with me but I asked for the prescription for that $80. charge. Instead they billed me the amount I was disputing. Now disputing it with my credit card company. I thought I was paying 149. and checking out it was 279. and to continue would have been 400. a month. Anyway pay attention when ordering. If I couldn’t get this resolved how would I ever get it cancelled.

This was first visit with The MEDVi Coach. She was kind and knowledgeable and she answered all of my questions. I will continue to use the coach because I feel it held me accountable towards my wellness goals.

I never expected a single walk around the block to feel like such a win, but after losing 26 lbs with MEDVi, it felt incredible. I wasn’t out of breath, and for once, I didn’t feel embarrassed about struggling. It’s these small victories that keep reminding me I’m moving in the right direction.

I had a wonderful experience speaking with the RN today. She was extremely knowledgeable, patient, and took the time to really listen to my concerns. She explained everything clearly and made me feel comfortable and confident moving forward. I truly appreciate her professionalism and compassion.

The RN was very responsive and concerns about my request and situation. She explained everything to me in detail and where I was at in the program and making sure that we were all on target. She did a very excellent job. Thank you.

The product went to the wrong address, called hoping it was going to be fixed in a timely manner, NOPE. They say I must call FedEx and get a claim number then call back and they will investigate how this could have happened. Fed Ex doesn’t give claim numbers to the recipient only the sender since it was their fault. After calling back they stick to the scenario that a claim number is needed. But will escalate the call since I have asked for a refund. They will call me back within 48 hours to go over refund. I've been saving for months to order and now it looks like it’s all a scam. Worst customer service ever. Do not recommend. Beware!!!

I have found the coaching sessions and absolute necessity for the best results. These sessions keep you accountable, share information about your medical health journey, and give tips for continued success.

Since day one of entering this program everyone has treated me with great respect. The staff truly does take the time to listen and find the answers to your question in a timely manner. Everyone has been great. Thank you for all of your loy in the support chere is exceptional. Phenomenal.

I signed up on line and $279 was quickly deducted from my bank account. THEN I got an email stating, "We can't ship the weight-loss pills to your state, but we can send you the injectable meds." I have a needle phobia. I emailed and texted requesting cancellation and a refund of my money and have not heard from them yet.

I would highly recommend anyone that struggles with weight loss or has hit a plateau to try this program! Medvi has been very professional throughout my whole journey! My overall health is better and I’ve enjoyed watching the progress I’ve made!

Great customer service! Very professional and polite and answered my question in detail. I kept missing the phone calls but they tried until I was able to have time to answer. Would recommend MedVi to anyone interested in improving their quality of life.

I feel like the coach was very respectful and knowledgeable. She had great feedback on how I can improve my accountability and track my food and water intake. The allotted time for meeting was just right for my needs. I truly feel like these monthly meetings with my coach are going to help me reach my goal better than not having her.

My initial visit with my coach was great. She was very informative and made me more comfortable with starting my journey. I was able to get a lot on concerns addressed and look forward to my next meeting with her to share my progress.

Taunie was very sweet, knowledgeable and respectful. She answered all of my questions and if she didn’t know the answer, she found it for me. Gave me lots of good advice. Helped me set legitimate goals that I feel are attainable.

Do not buy. I received medication for the first month, then on the second month I received nothing. They tried to bill me again on the third month. I called and canceled. I've reported this to the BBB because the company is refusing my refund for medication I never received. DO NOT WASTE YOUR MONEY.

The best part of this journey has been witnessing the return of my enthusiasm for life. Losing 30 lbs with Medvi reignited a spark I thought had dimmed permanently. I felt lighter emotionally, clearer mentally, and stronger physically. I'm finally moving toward the future with confidence and excitement instead of hesitation.

My first coaching call was great. We talked about motivation and my pattern of losing and gaining weight. We also talked about importance of protein and electrolytes. She scheduled a follow-up a month from now to talk about side effects.

Please do not buy. I landed at the ER with hives all over my body. Only God knows what was compounded and called tirzepatide. To add insult to injury, I was charged another 399 for refill. I was given my funds back after I threatened legal actions. Again STAY AWAY.

Ana and MEDVi have been amazing to work with! They are professional, prompt, knowledgeable, and extremely helpful! I highly recommend them to all!!!!! I highly recommend to anyone seriously wanting to lose weight and do so with such a professional consultant and company!

The worst company I have had to work with, they placed the wrong order and never shipped any product until I called to cancel/ get a refund. Not only was the process slow, the customer service is absolute garbage. They will place you on hold and transfer you over and over again. The customer service reps will also not allow you to do any kind of "end of call survey" I assume to avoid any feedback that would get them fired. The company also does not have an App and is not user friendly.

So far, so good. My care coach is fantastic. I’m only a few days in so I will report back in a few weeks. However, we did set some realistic goals until the next visit. I’ll keep you posted. I can’t give much of a review at this time, but I am excited. My stating weight is 180 and my goal is 120.