MEDVi Reviews

I was interested in losing 20 lbs after no success with other products. Stubborn belly fat. After 5 months, I had lost 5 lbs. Pretty expensive for no more results. I followed all instructions. I filled out the follow up monthly care plan with great detail and description. It appeared the most important part reviewed was the one box asking if you wanted to go up in dosage. Also, there was no additional information asked about any symptoms. It would have been important to share the degree of issue with each symptom. Again, I used great detail in my general description, but I'm not sure that it made any difference.

Would love to give them no stars horrible crooks!!! I started my account with them 2 months ago. First month ok, when you talk with nurse they seem like they're too busy and rush you. 1st red light. They mislead you and when told I want to cancel because it was too expensive they offered me a $100.00 discount on next order, that didn’t happen and then tried to cancel and they wouldn’t and ask them not to take any funds from my account and they told me basically I owed them. Also cancelled a order on the very same day and they put it through. I went back and forth with them and stressed to the limit what a nightmare. Please do not do business with this company. Crooks. No compassion whatsoever. Walked in excited for a new journey and stilling trying for confirmation. I’m canceled and sick over it.

I was hesitant about starting compounded tirzepatide. I began on the pill for the first 2 months, stepping up dosage every month until the injection was the only next step. The slow transition in dosage prevented any side effects for me, even though they ship medication for the side effects, I didn't have to use any and stopped asking for refills. I definitely felt the effect of the appetite suppression once I switched to the injection and I have experienced more consistent weight loss since.

I love Medvi! They have been wonderful to work with. Almost instant e-mail responses and lots of communication! The coaching support is a great benefit, too! I started out at level one. I noticed an instant reduction in appetite. I have since moved to level 2 with no side effects! Try it!

I have been using this company for a few months now and I am loving the results I am getting. I am finally able to fit in some jeans and looking forward to seeing more progress over the next few months!

WHATEVER YOU DO, DO NOT DO BUSINESS WITH THIS COMPANY. I submitted an order with this company, and not only did I never receive my order, but they refused to give me my money back. They said that, according to their policy, it was too late for them to issue a refund, and they were only able to provide me with a store credit. I let them know that since I never received my order from them, I decided to go through a different company and would rather not do business with them, but they still refused to give me a refund. Remember, I never received the order I paid for from them, but they still chose to adhere to their policy, and they doubled down on not providing me with a refund. This company is both manipulative and shady in its business practices, and rather than put the needs of their consumer at the forefront of their business ethos, they adhere to a policy that inevitably puts their consumers at a disadvantage.

These people are dangerous to your health! DO NOT do business with them, they're scammers. Who knows what's in the medication vials??? And why should you need nausea medication to accompany this medication?? Plus they charge a lot, and you play hell trying to get your money back from them! This company should NOT be in business whatsoever! Don't fall for this dangerous scam, it could cost you your life, or make you feel like you're dying! There are a lot of other safer, more concerned places that do sell weight loss drugs. Please do your homework.

MEDVi is a crooked company. I initially was looking at their site and even called to speak with someone when I mistakenly went through the process of actually signing up on a six month plan of Tirzepatide. The customer service rep said you put in your billing prior to consulting with a Practitioner. I was actually charged right away. When I realized I had been charged - I called back. This was no more than three minutes after initially purchasing this plan. I called their customer service reps and asked to cancel immediately. The service reps indicated they would and refund in the next day. I then received a e-mail the following day indicating they were cancelling my membership less $100 for a practitioner review. I called them and was not happy. They insisted it's in the rules and this was not reimbursable. Crooked company. I called my credit card company and am in the process of refusing payment for this as it's unfair actions.

I paid for a 3 month subscription from Medvi which was $747. The day I subscribed I was sent an email stating I was approved and meds would be sent within 3-5 days. I received notification from Medvi the day after and said my prescription was sent to Link Pharmacy to be compounded and then sent out along with a tracking #. 7 days later I still have not received any correspondence from the pharmacy and still no medication delivered. Medvi states no refunds will be given although they did cancel any future subscription payments. Do not do business with Medvi. This is a scam. I cannot say this enough. They took my $747 and never sent any medication and no communication from the pharmacy.

MEDVI has been amazing. Their support has been kind and prompt to respond. In five months I have gone from 172lbs to 130lbs! I have had little to no side effects on ** injections. My dosage was gradually increased as my body adjusted. I highly recommend that the patients be provided a diet and that they remember to eat and drink plenty of water. Make sure that they get adequate Protein to avoid muscle wasting.

Everything seemed legitimate until things started… The medication never worked and after three months they continue to say oh you need to change everything in order for it to work… And I have friends that have been taking this medication from their doctors' prescription and it works for them who have much more weight than I have to lose… And I have to tell you it was very disappointing. I hope to goodness that people are skeptical because this company is quite shady. They don’t stand by in their product. They should’ve refunded me all of the months because it never worked.

I started a Medvi GLP-1 oral medication in July of this year. I have not lost a single pound nor received any feedback as to the guaranteed money back policy that the company displays on its website. I'm very disappointed with the results, the customer service and company policies.

I have struggled with my weight all my life. From one diet trend to another always able to lose weight but never able to keep it off. Then came my 50’s and a full hysterectomy later I can’t seem to lose anything no matter how hard I tried. Then a friend told me to try Glp1 injections. I’ve searched different companies that offered it and came across Medvi. They were the most reasonable in pricing and made me feel most comfortable with my decision to try it. The weight is slowly coming off but this time it is staying off. I feel so much more confident in myself again and am starting to really like the way I look. I am so grateful for Medvi for helping me along this journey and letting me believe again in myself and that anything is possible.

Do NOT use Medvi. I paid $279 14 days ago. And still do not have my tirzepatide. I am being told that the pharmacy has the order so I cannot get a refund. Why is it my problem that the pharmacy is not well run? Guess what. It's not. Send me my refund!

I went ahead and I ordered a three month supply of Semaglutide, which was which was $747 within 12 hours. I canceled my order because I realize you have to read the fine print and it isn’t Semaglutide that they were prescribing me. It was a compound Semaglutide that is not FDA approved so I decided not to put it in my body because you don’t know what would happen. Anyway this company MEDVi refuses to refund all of my money. They want to keep over $300 for services that were not rendered. Do not fall for their fraudulent claims of being FDA approved. I am going to be posting on BBB and I am going to be posting all over social media and this company is just stealing people's money.

I was skeptical because of internet scams, but MEDVi has been professional the whole way. I’m 4’11 and started at 134 lbs — not huge but the weight was affecting my joints. Three months on compounded semaglutide injections and I’m down to 121 lbs. The needles are so small they don’t hurt, and the provider always checks in before each refill. Customer support has been responsive and kind.

My experience has been great! Customer service was wonderful both by email and by phone. I’m down 13 pounds in 2 months. GLP1 has definitely helped me get out of the pre-diabetic range. I feel the price is fair, and they don’t send an overabundance of emails and text when you join.

I called and canceled my account 2 hours after scheduling appointment... Had to talk to 3 people... and they finally said it was canceled and I would receive a refund, then 24 hours, I get an email from a pharmacy that it was sent. I called and said I already canceled and they said it was processed before I called... but I canceled 2 hours after I contacted them, and the prescription was sent 24 HOURS after I canceled. This COMPANY is a SHAM. I am now handling it as a FRAUD DISPUTE with my CREDIT CARD COMPANY.

I have been using MedVi for compounded tirzepatide for 4.5 months. I had been wanting to lose about 20 lbs and lifestyle modifications alone were not working for me. I am now 3 lbs from my goal. The MedVi process was seamless and the doctors and support staff were wonderful and highly responsive.

I had so many questions in the first month, and every email I sent got a quick reply. Providers are compassionate and make sure you understand each step. Lost 10 lbs so far, sleeping better, and feeling motivated. Highly recommend if you’re considering GLP-1.

I am so happy I decided to begin my weight loss journey with MEDVI, I have very positive experiences so far. The process to get started was very easy and I was assigned a personal manager Alli who is wonderful. She explained everything to me and is very eager to answer any questions and help me in any way she can. She is very knowledgeable and caring, she helped me to know the process for obtaining refills, and assured me that she was only a phone call or text away. I’ve only been on it for two weeks and of this morning I have lost a total of six pounds. I know everyone is different and lose at different paces especially in the beginning, I’m so excited to continue my weight loss journey. I highly recommend MEDVI for weight loss!

MEDVi has a ton of support and their outreach is nonstop. They will call, text, email you endlessly. I feel supported, but borderline harassed. I still don’t understand the dosages and I feel like they keep you at a low dose purposely.

Using Medvi going on 4 months now. I have lost 16 lbs so far. I had 2 setbacks (severe food poisoning and chosen delay with dosage increase) or I’m sure I would have lost more. Medication delivery has been 2 days or less. Everything needed for injections is included with each shipment. Communication with the company has ranged from complicated to easy. The App is awkward, but works well for ordering refills. I’m more than satisfied with the service and results so far. Glad I selected this company.

Fast shipping, affordable prices, good customer service, AI needs to be excluded so that provider and professionals can stay on one accord for patient notation. The first month was $249 then $299 from here out. I think I will check out the bundle pre-paid packaging to save more money.

I have been very pleased with my Medvi experience. Haven’t been ‘hangry’ since I started it. I have had an average of 1-2 pounds weight loss per week, which is what I prefer. I would recommend Medvi to help with weight loss.

Everything was great... at first. Then if you actually have an issue, you get RNs and customer reps who lie to you. I started with Medvi in August. Everything was good - fast shipments, good customer service response. Then when I submitted for a higher dose because the one I was on was ineffective, they denied it. Why? Because they said I lost 5% in 4 weeks which was NOT true. I submitted the form at 6 week and had lost 8 pounds. The dumb nurses just kept saying I lost 8 pounds in a month even though I repeatedly told them that was at 6 weeks, NOT FOUR! Then the dumb nurse LIES to me and says she has no problem upping me to the 7.5mg and that she would have to escalate it and someone would call me. You can guess -- no one called me.

Overall easy process to get started and receive medication. I did my intake form and then had a video call with a nurse practitioner. Very easy to talk to and I was approved within 15 minutes. Medication ships directly to your house with instructions on how to administer. I have had no issues with receiving the meds and giving them to myself. Customer service was easy to reach out to and I was able to get a refund when I decided to take a month off but they had already charged me. I would recommend Medvi if you are needing a GLP1.

I have always eaten a healthy diet and had a regular schedule of working out but that did not stop me from putting on over 30lbs in less than one year at the age of 47. I tried everything over the last two years to lose the weight and spent thousands of dollars on personal trainers, nutritionists, weight loss supplements, probiotics, lab testing etc with the hope that something would help. Nothing made a dent. I was always told that this is just something that can happen at my age. That frustrated me to no end when I had never struggled with my weight before.

MEDvi has been extremely easy to deal with and responsive to text messages and questions. Their pricing is fair and I am very glad I found them. The medication comes on time and my clinician is friendly and knowledgeable. I will continue using them and recommend them very much.

Scam. Will charge you monthly regardless of medication being received or authorized. I was charged for 5 months without authorizing a charge or medication refill. They never sent medication and refuse to refund my money. Please do not use this company!

I have had a wonderful experience, medication is delivered timely and professionally package. All questions are answered when asked. Medication works well with no side effects. They follow up often to see if you need anything. I would highly recommend!

MEDVi was super easy to set up and start the process of receiving your medication. One fault I find is actually signing into an “account” to update weight loss like they ask. Once your payment is approved and the doctor signs off on it the pharmacy ships quickly.

My wife is having a severe allergic reaction to the crap she bought from this company. She got violently ill the first night she took it, hives starting showing up on her body. It was only a few. Then 7 days after the shot she starts breaking out in hives all over her body. Literally from her forehead to her toes. The bottom of her feet hurt so bad she can barely walk. When we woke up on day 7 her face was so swollen, you couldn’t recognize her. We’ve had to go to Urgent Care, then the ER the next morning because her throat started to swell. Tomorrow we have to go to a dermatologist to get tests done on the vial of crap we bought to see what it is contaminated with and what is making my wife sick. We will be getting our attorney involved.

My experience with MEDVi has been mostly positive. I have lost 21 lbs since starting the program 4 months ago. This may be a little slower than expected but I had back surgery during that period and activity was decreased. The company has been responsive to calls and questions and the website is fairly easy to use for refill requests. I have been satisfied with the progress and expect to continue for a period of time until my goal is reached. In the absence of any side effects, I have been a little frustrated with the slow titration schedule.

I have been on injectable Semaglutide from MedVi for 3 months now (A total of 13 injections so far). I was started on lower doses to get my body adjusted to the medication, and it has gradually increased. I have had very little side effects - minor diarrhea, fatigue. I am blown away by the results as I have lost nearly 30 pounds! The monthly care coaching has been really helpful to keep me focused on eating right and exercising. The ease of reordering medication is definitely a bonus. Any question I have presented was answered quickly and timely. As others have mentioned, it is not covered by insurance, so can be a little pricey. My opinion is that if I can lose the weight and keep it off with injections, then the cost is well worth it in the long run. I would absolutely recommend MedVi to anyone looking to lose weight!

I am getting ready for my third injection and have lost eight pounds so far. I was very nauseated the first two days but after that there has been no side effects. I am shocked how easy this is. I would recommend this step to anyone.

I initially asked for oral medication online and during interview was told the injections give you a stronger dosage.. So I said "Ok, you advertised the same price, so fine..." GUESS what, 24 hours later, they want 100 more for the medication... GOOD LUCK... cancelling... Criminals.

I started Medvi 4 weeks ago on the lowest dose via injection of Tirzepatide. From the very beginning everyone has been nice, responsive and professional. So far 3 weeks I’ve lost 5 pounds. My starting weight was 160.4 and I’m 5’2”. What I like is the doing labs which is included in the price to see where I’m at. My cholesterol was high. I’ve never had a negative lab ever. I’m super motivated to stay on this journey until I reach my goal weight of 130. The pharmacy adds B-12 and it’s AMAZING! I would recommend to anyone wanting to lose weight.

This group was listed as #2 in the ratings on Consumer Affairs and wow is all I can if this is rated #2 in the ratings. I paid $1047.01 for three months and never got anything for it. I tried to make an appointment with them and it got cancelled somehow. I then contacted them and they said it was my fault because I did not put my weight or height in on my Dashboard on the website. I told them I was looking at the Dashboard on their website and it had my height and weight listed and I could see it, according to them they could not. I then explained well that sounds like a company issue because I did everything I needed to. They claim they will be sending me my money back but they have to escalate it and get approval. Ridiculous. Why would anyone go with a company that doesn't have a decent web platform for scheduling, etc. but people can't find that out until after they take your payment. Horrible company, absolutely horrible!

I've used them for a while now and I've dropped so much weight. It's a little pricey at 299 a month but well worth it if you struggle to lose weight. They were helpful when I stopped my subscription and only charged for what I needed and used.

I’ve tried a couple of different weight loss injections and companies and so far, Medvi has been the best! I really love how communicative they are. I appreciate the guidance they give and I’ve also lost quite a bit of weight in the little over a month that I’ve been using their medication! I highly recommend medvi for weight loss assistance.

Great results and customer service! Extremely satisfied. Product is effective and very quick shipping and prompt responses. Struggled with weight loss for a long time. This has helped my journey so much. This is a great product and very affordable compared to similar products on the market.

Beware, company will blend your medication with other meds without consent or notifying you. They refused to cancel or return my money even though meds hadn't shipped. Several calls later they agreed to resend me what I had asked for, only to find out it was another blended medication.

I didn’t think it would work… but it does! I’m 12 weeks in and have lost 10 pounds. The best part of this journey, besides losing weight, is that I don’t think about food all the time. I used to always be hungry or fantasizing about my next meal but with this medication I even forget some meals!!! It’s a noticeable difference, I am thrilled that food is no longer controlling my life!!!

This has been a game changer for me. I no longer eat when I’m bored, stressed for feeling down. I’m making better choice due to small meals. Lost 22lbs since April. My clothes fit me better and I feel good. Caroline :)

I recently started the 3rd dose within my first 4 doses of tirzepatide (injection), and the result was beyond my expectations. More valuable to me than losing four pounds week, I think, has been the help it gives me in heavily blunting persistent hunger cravings and sensations. This has helped me make sense of what my body actually needs versus a constant push to eat whenever I'm bored, lonely, and exhausted, rather than truly in need of nourishment.

At first I was highly skeptical, but after giving the Medvi website and GLP-1 a try for a few months. I’ve been seeing good steady results. I consulted with my physician and we discussed use of the medication but because I was borderline, he knew that there would be no way for insurance to cover the cost. If it wasn’t for the ease of website and the reduced cost, I’d never try GLP-1. It has improved my health and wellbeing. I give it 4 star because of the cost. I wish it could come down even more to make the weight low during even more affordable.

I wasn't sure if I wanted to try a GLP-1 at 1st. I thought that the process would be a headache and expensive. So I gave it a go. I went online and got all the information. Then after I was talking with customer service. It was pretty straight forward. The process was smooth at 1st. You got customer service, financial matters are set, you get yor medical advisor/coordinator... Mine is Ms. ** (she's amazing, takes action quick!) Then you get your providers on board, everything is scheduled, you follow up and see your results take its course. It's a journey to change your lifestyle to make you transform to a better you*. It's not magic, you need to put your part. It works for most and for some, you may have side effects or much slower to lose weight.* That is why all providers are available and labs are important. Give your input when you start MedVi. ☺️

Just getting started on my semaglutide journey and so far I feel amazing. Haven’t experienced any nausea! Can’t wait to start losing weight. Doctors are also great and reply quickly. Thank you so much MedVi

Despite telling them that I do not need to titrate up (because I have been taking a GLP-1 compound since February), the initial prescription was for 1/3 of the amount I am currently taking. Communication is confusing, they keep talking about a "provider" and I'm never sure if I'm talking to a help agent or a doctor. They still have not responded with an updated prescription, and it's taking WAY TOO LONG to get my medication. I should have gone with a different provider.

I started the program 5 months ago. At first, I was a bit overwhelmed with all the info and emails they sent. They definitely wanted to make sure that if I had any issues or questions, they were addressed. Super friendly support staff. The only issues I had in the beginning, were setting up the online doctor check-ins via my phone. Several times I logged into the waiting room, but no one came online to assist me. They were quick to follow up with me when I reached out about the issue.

I absolutely love Medvi, they make sure you are the #1 priority and the support you get is amazing. They have helped me every step of the way. If you can't lose weight the regular way like me, I say give them a try. I have lost 18lbs since I've started. Big love Medvi!!

My weight has been a constantly increasing problem until I found Medvi. My cholesterol and blood pressure were too high. My A1C was still in the prediabetic range. All this after undergoing gastric sleeve surgery a few years ago. I plateaued in my weight loss and was gaining my weight back. I searched and researched online for tools to help me get back on the weight loss wagon. I first tried my doctor and she tried to get me approved for name brand Wegovy. My insurance said “Nope” not paying. In fact my insurance plan doesn’t even cover a nutritionist to help someone who was at 260 pounds and 5 ft 2 in lose weight to improve their comorbidities. Weight loss surgery was an investment at cash price. Such a huge investment in me and I couldn’t get past the plateau without help.

Been on Shots for 3 weeks. No weight loss. Eating one meal a day. Now time to renew and price is $299. Why would I renew when 0 weight loss??? Called to cancel. They asked if I wanted to speak to someone. It’s over a week to even get a person to ask questions. Bad customer service

I have been with Medvi for 4 months now. I am down 52 pounds using the semaglutide injection. It's been a good experience having someone to check in with regularly. My support coach has been great. One thing that needs improvement though is customer service. I have had two issues with delivery concerns and some agents have been super helpful but others have no clue of what to do or say and it can be a little frustrating. Other than that, my experience has been great and I am thankful.

I had a very poor experience with MEDVi and cannot recommend them. I placed a 3-month order for GLP-1 medication, providing my current prescription so I would receive the correct dose. Instead, MEDVi prescribed me a much lower dose than I’ve been on for over six months — without ever confirming or consulting me on the change. I had no chance to ask questions or decline the plan before the prescription was sent out.

Really VAGUE instructions on the meds themselves. They charged my account without warning that it would be almost DOUBLE what I signed up for. The best part? I haven’t lost a single pound - instead I gained 3 pounds. I’ve gone on as many social media sites as I can to state this is a scam. I've contacted my bank and blocked them from accessing my account. There is NOWHERE you can cancel. If anyone is interested in filing a class action lawsuit I know a GREAT lawyer! Contact me at &&. If I can get 10 of us together we can get these guys to stop ripping people off.

If I could give negative stars I would. I started communicating with MEDVi on 09/22. They have done nothing but give me the runaround. They asked for a letter from my doc, which I provided. Next day they asked for another letter, which I got. Here we are two weeks later, and no medication and they are asking for yet another letter. What a joke and a scam. Trying to get someone to communicate with that you can understand, yeah that’s a joke too. If you go with this company, good luck!

I do NOT recommend MEDVI to anyone. My experience has been subjectively (anyone would come to the same conclusion) negative. I’d like to state that, there’s nothing I like better, than to hype up good businesses, but, also, if they’re not, warn my fellow consumer. I researched this co. and found good reviews, so, I went online to sign up. I filled out the questionnaire, in full, and signed up. Right away; I was charged $120+ more than the online advertisement offered. That should have deterred me, but I proceeded. I received welcome emails, and was told that my intake would be reviewed by a physician with whom I’d speak to about my plan (Semaglutide, they determined).

Medvi has been wonderful- communication with them has been fantastic. They respond immediately with any question you have. I started out at 220lbs I am down 40 lbs. it’s been hard losing weight as a 53 year old women going through menopause. Very happy with results. Slow & steady… nothing crazy.

Excellent instructions and very happy with the service of MEDVi. Very responsive. Convenient to use text or talk to a live person when necessary. I've lost almost 10 pounds and they've been responsive to any complaint along the way.

I was charged $399 by MedVi for a prescription that was never delivered. On top of that, they billed me another $399 for a shipment I never authorized. While MEDVi’s website now describes their program as a “Subscription Service,” their Terms and Conditions (effective January 1, 2024) explicitly state that no refill will be processed without both (1) a refill form completed by the patient and (2) a consultation with a physician. I did not complete a refill form, nor did I speak with a MEDVi representative/physician to authorize any subsequent billing. Accordingly, these charges were made without my consent and are in violation of MEDVi’s own stated policies.

Updated on 04/22/2026: If I could give less than I star, I would. They are all promises and pushing their product, with little to no actual nursing follow up. In the course of 6 months I requested 3 nurse appointments, and was put off by 2 days each time. One of these requests I had been ill for 3 solid days. When I did finally speak with someone, there was no mention of watching electro lights when on this medication. I have since had 3 doctors tell me how crucial it is, Because they failed to advise after the first bout, it happened again and I ended up in the hospital with heart threatening potassium levels. I asked to close my account after such bad medical lack of advise, and they hung up on me twice. They keep deducting money even though I am not taking the medication any longer and they refuse to give me a refund. STAY AWAY FRO MEDVI.

I have had an excellent experience so far with MedVi! They have been extremely timely and have always made sure to support me in every step of the process with their wonderful customer service and care coaching. I appreciate how they send me a reminder of when it is time to refill my prescription to ensure I am able to get another vial in time for my next dose.

Customer service has been great. Shipments are timely. Their staff works with you for the right prescription and managing any side effects. Overall, it’s been a great experience and I recommend this company.

I Cancelled my account. They said they could not refund 179.00 from early September for meds I never received. Don't waste your time with this. If you want pills instead of injections. You will still need to go to your dr. Well then why did I see your and answer a lot of questions/not happy!!

They charged me 400. I told them I didn't want a refill. They told me, "Too late." I said, "Fine. After this refill cancel the service. I no longer am interested in it." It helped a little but not much. That was September 2nd. I still never received the refill. After they confirmed I wanted to cancel they charged me again today September 30th. I emailed again and was basically told, "Oops we forgot you canceled." Never again will I do business with this company!

Only 4 stars because I’m only in the 4th week of my journey. 5lbs down. Good start. The next order will be my first experience with the re-ordering process. I’ll let you know how it goes. So far the process has been smooth and I’m very optimistic about this weight loss method and the provider MEDvi. Communication has been very responsive which is a big plus for me.

When I started menopause I noticed extra weight around my midsection. Dieting was hard and felt like torture so my beautiful friend told me to do Tirzepatide. I didn’t know where to go for the medicine as I was 5’3” and 130 lbs. I looked online and found 2 sites that would work with me even though my BMI wasn’t crazy high. I picked Medvi because it had good reviews.

I've been very happy with my progress thus far! I've lost a reasonable amount of weight in my first month and can't wait to keep going. Customer service has also been excellent and attentive to my needs. Very pleased.

I have been with MEDVI for 3 months and have only lost 4 pounds and this is due to my exercising and diet control. I truly believe that their pharmacy does not send True Tirzepatide. Maybe watered down. Does not work.

Bought a 6 month subscription without reading these reviews. Quickly realized it wasn't as it seemed so I canceled and got a partial refund. Don't buy from them!! Even getting a hold of customer service was a hassle.

I do not recommend this service. I used it for 2 months after moving to a new state to continue my prescriptions prior to establishing care with a new doctor. 2/2 months I had issues. The first time I joined a care meeting the telehealth person on the other side asked what state I was in and then told me he could not provide Healthcare there and then hung up. The second month of using the service I was bombarded with emails and calls to fill out the intake form. The intake form was broken, and clicking next step would not proceed at all. The customer service solution was to fill out a manual pdf form with 60+ entries that would need to be completed every month. This service charges a premium (180$ a month) and then in my experience has been very inconvenient. I have reached out to their support again and will update if they can provide a resolution.

This is my first month, & I have had a great experience with this company. Efficient delivery and quality of services. Would definitely recommend this company to my friends & family. I like the personal experience with their team.

After you pay, there is not monthly shipping until you’ve had a “consultation” monthly. Medvi expects customers to chase them down for this, and they become difficult to reach. If you delay, you still get billed without delivery. If you quit the service, they don’t reimburse for previous months AND they won’t deliver. Legal action needed, spread the word.

I am writing my first review of any company due to my experience. It works I have already lost 15 lbs in my first month. The support staff have been so helpful from communicating any updated information on my program to just checking in on me. They are committed to my success with their program. They are equally committed to helping me achieve my personal goals. I was pleasantly surprised when I weighted in and saw my weight loss. I continue to keep a journal weekly and am looking forward to meeting my goal of 45lbs. I would gladly recommend this company to anyone. Give them a try and start your weight loss journey.

Started GLP-1 with Medvi four months ago. Down 44 lbs with steady exercise too. I sleep much better, blood pressure is back to normal, and I feel lighter every day. Only side effect was one vial with added B12 that didn’t suit me, but they adjusted quickly. Great experience overall.

I have been with MEDVi for a little over three months, though my weight loss has not been significant. I know that everyone is different and anytime that I have shared my concerns with them they have been super supportive, encouraging, and responsive. I have felt times where I wanted to stop using the program just because my results have taken a bit longer than others that I’ve heard use semaglutide. But my slow journey is not a reflection of how good this company is.

Don’t do it, paid $747 order never shipped finally got a refund and they charged me $100 for a doctors appointment that I never had. They also were quick to reply when they were trying to keep my money but slow once I wanted it back.

I looked into a few different places and ended up with MEDVI. The price wasn't too bad, totally easy process. Answered a bunch of questions and I got a call from a agent Angela. She's been amazing to deal with. Always a step ahead of me. Ive been on this for about 4 months, I've lost 17 lbs, I have a few more to go. MEDVI is a good fit for me.

Great customer support and follow-up. I was skeptical at first but you get evaluated by actual medical personnel, doctors, physician, assistants, registered nurses. I recommend this program for weight loss. Any questions are answered by their staff promptly. I have seen results. Definitely worth it.

I like that they have a customer portal that I can access. I also like it when the Dr.s call me to discuss my progress. They will also pause your subscription if asked. I did this and it has helped me.

The first 2 months were great. Then I messaged my MEDVi Care Manager “Roxanne” and told her I’d like to stop for a couple months and she responded via email that they would NOT process my next payment and to just let them know when I’d like to start back up. Then, a week later, they proceeded to charge my debit card another $299. When I tried to contact the company to demand a refund because we had already discussed this, they won’t reply and I’m getting nowhere. I’ve filed a fraud alert against them with my bank but even my bank says I probably won’t see resolution. Buyer beware, it sounds great and all but it’s a SCAM!! Protect yourself and your bank account and go ANYWHERE else!

I was skeptical at first, but after signing up I was contacted by a member who was extremely knowledgeable and eased my concerns. The team has been with me every step of the way with calls periodically checking on my progress, which to this point have been consistently great. My confidence in this product has grown tremendously and I am very happy I made the decision to move forward on my path of extending my healthy life!

This company is a complete scam disguised as a pharmacy. I experienced multiple issues from start to finish — from inaccurate billing to delayed shipments — and their customer service is a total joke. They offer zero accountability and make it nearly impossible to get real help. I would strongly recommend avoiding this company altogether.

I'm 68 years old, and have just had my 6th injection of Semaglutide. I've lost 7.5 lbs so far. I like that I can speak with coaches or nurse, at no extra charge. They also have a discounts for seniors over 65, and other discounts, but you need to ask for it. Also, if you want to increase your dose, request it in your order refill. So far, no side effects. Drink lots of water! Good luck. Karen Anchorage, AK

Only 1st month and haven’t lost much. They are responsive and easy to work with so far. I’ve been concerned with other reviews so I’m hoping my results are better. I will try one more month and then evaluate.

Hi, I just wanted to share how great my experience has been with the Medvi program. I’m only on week 3 and I’ve already lost about 5 pounds. I feel more energized and motivated than I have in a long time. Since starting on **, the progress has been steady and really encouraging. And honestly, a huge part of why this has been such a positive experience is Dr. Kelly **. She’s amazing — caring, knowledgeable, and really takes the time to listen and personalize everything for me. I’m so grateful for Medvi and Dr. **, and I’d definitely recommend them to anyone ready to make a real change in their health.

I had been using a local pharmacy compounded weight loss shot that was not helping me lose weight. Then in Ohio it became a law that it was no longer legal for pharmacies to compound this medication. I found MEDVI through a google search and was able to switch to a generic Zepbound shot which contains two medications instead of just one to aid in weight loss and it has been working! I am finally losing the middle body weight that was not coming off despite a year of 6 days a week of Pilates classes and a very healthy diet. Medvi makes it easy to refill the prescription each month and was the most economical, even less expensive than my doctor was able to get through Ro. Since my health insurance does not cover weight loss medication, Medvi is a great way for me to access weight loss medication that is working for me.

The staff is super nice and friendly! They are very helpful, and respond pretty fast. I currently am taking the shot. I've lost 5 pounds in 2 weeks. They've given me options on ways I can also save money.

I have been on the compounded medication for 3 months and have lost 21 pounds with no side effects or nausea. I am certainly enjoying the peace and quiet of no food obsessions while taking the medication. That by far has been the most liberating aspect. Progress is slow and steady which took some getting used to compared to my life long practice of extreme dieting.

I absolutely have had the worst experience. I received a vial that was delivered to me punctured and 3/4 used. The delivery FedEx package was fine and unopened. It appeared I was sent a used vial and almost injected this without realizing. I contacted MEDVi back and forth several times regarding this and provided photos and they refused to refund any of the 399 for that vial. I said I felt unsafe receiving a replacement and they proceeded to charge another month after that which they did refund that 399. They told me on the phone the money is charged on different days each month.

The check out section is misleading. Instead of them taking out $179 out of my account they took $2000. I cancel before having the consultation with the doctor and they are still refusing to refund me the whole amount they took out my account. I was excited at first but now I'm glad that this has happened because it lets me know I made the right decision to cancel.

Great customer service for an affordable price. Shipping is quick and communication is efficient when you need help with the medications. I got really sick the second week and they helped me figure out next steps with my dosage quickly!

Total scam. They have no customer support. I’m trying to cancel because I lost 2 lbs in 2 weeks. Not eating and working out harder. I can do better on my own. Don’t waste your money. Pay $179 then they get you for $299 without having a chance to cancel. This is fraudulent. Still waiting for a call back.

NEVER EVER USE THIS COMPANY! They charged me $299 for 3 months OF PRODUCT and I received NOTHING!! Then they refused to refund me. During the 3 months, I was trying to get info on my account and was told I was canceled for unknown reasons. Stay away from them. I discovered my family doc, gave it to me for 50% less. Please take my word for it. This is a scam!!

Absolutely terrible. I paid almost $300 for the product to not work at all. I need to find a way to get a refund or at least be given the shots that may work. Because the pills didn’t work at all... I would definitely not recommend this product to anybody. It was basically just like taking a placebo pill.

I decided to try Medvi because I need to lose weight and have been unsuccessful on my own. I’m so glad I chose to go with Medvi because they have kept open lines of communication with me every step of the way! They also provided me with a customer service telephone number and I needed to ask a few questions and it was always easy to get in touch with them. They also provide an opportunity to speak with medical personnel at any time. I just had my one month evaluation and my provider was extremely professional and courteous. I would definitely recommend Medvi to anyone trying to lose weight!

Started with tirzepatide pills because I’m afraid of needles. Had issues with delay in sending refills in a timely manner. Lost only an average of 1 lb per week on starting dose which was supposed to get increased by month 2 but never did. At month four decided to take the leap to shots and it was just a slight twinge. I wanted to start the shots at an increased dose but still only got the starting dose and still only about a 1 lb a week. Now 2 months later am up two dose levels and now losing over 2 lbs a week. Don’t want to lose too much too fast in effort to avoid ‘ozempic face’.

At first it sounds amazing! IT ISN'T! It's costly, and the results are non-existent. $2,500 spend on five months (putting dietary/exercise efforts in) max loss was 9 lbs. Customer service is hit or miss. Billing/delivery is a scam. Save yourself the let down and money. They don't care.

I was considering MEDVi. I took online assessment. A doctors appointment was scheduled. I cancelled. I did not realize my credit card was being billed $399 a month. I thought since I cancelled I was good. I never received any medication. I was charged over $1100.00 before I realized. They will not refund me saying it’s a “subscription” when it very clearly says in fine print that the online assessment is just to see if you qualify but that to get prescription you must meet with doctor. I never met with a doctor. I was never sent medicine and my card was charged for 3 months. Please do not go to this company! Someone please help me and help others.

Wrong dose prescribed. I called several times and asked that someone confirm what dose the doctor had prescribed BEFORE the medication shipped. I was assured someone would contact me. I received multiple "Welcome to Medvi" calls; however, no one was able to address my only concern of receiving the correct dose. Needless to say, I was prescribed the wrong dose. I immediately called when I opened my shipment. I was denied a refund and told once the medication is shipped, they do not issue refunds. I requested to remove my card on file until this issue can be resolved but I was told this is an auto renew subscription, and my card could not be removed. So, I basically paid $300 for a medication that is useless to me, and it will continue to auto renew (unless I cancel my card with the issuer).

Watch out for hidden doctor's fee, they say no hidden fees but charged me $100 for a phone call with a doctor. Support is an 3rd party support center that does not have much product knowledge. Stay away!

My husband and I are both on the medicine and neither one of us have lost ANY weight from the medicine. My husband has not even experienced any decline on his appetite and he is on week 4 of the medicine. I am really beginning to think they gave us a placebo instead of the actual medicine but charged us for the medicine. Not happy at all.

I’ve been taking compounded Tirzepitide for 3 weeks. I have lost a big amount of weight. So far, the care coaching session was amazing, I can’t wait for what the future holds in regaining my confidence.

Poor customer service. Refill your order without permission. Deceiving ad on costs. Poor customer service. Honestly did not feel the medication even worked. Highly suspicious of this company and highly recommend to do your research and go elsewhere after looking at reviews. I didn't before I was in the situation.

They responded to me quickly and the Initial progress was quick and simple. I was approved and the product was shipped to me all in a few days. The medication has been effective thus far. I have only had 3 shots so far but have lost 9 lbs. I personally have not had any side effects to date and the staff that I have spoken to have been kind helpful and quick to respond when I have questions.

I, too, had a 3 week delay receiving my first month of Tirzepatide! I just ordered my second vial, even though there was probably enough medication left for another month, and they’ve charged me twice! I’m very disappointed and thought Medvi would meet my needs, but this simply won’t work for me and demanding a $399.20 refund. Please help me. Thank you in advance.

I was prescribed a custom compounded tirzepatide at 2.125 mg/mL with instructions to inject 12.5 units weekly. After doing the math, this comes out to about 0.27 mg per week, which is only about one-tenth of the lowest FDA-approved tirzepatide dose (2.5 mg). I contacted customer service to ask why such a low dosage would be ordered. They were polite and understanding but unable to answer my questions, and it’s nearly impossible to get in touch with a nurse or prescriber for clarification. I’m sharing this so others know to double-check their dosing and ask questions before starting treatment. The conversion between “units” and actual milligrams can be confusing, and in my case, the prescribed dose was far below what is typically used. I will update this post once my issue is resolved.

So far, so good. No negative reactions and looking forwarding to continuing the journey! The product is expertly packaged and very easy to use. Also have access to a great support system, including bloodwork reviews.

I was skeptic about this at first but figured it was worth a try. I wasn’t extremely overweight but being in my early 60’s have had a difficult time losing weight. I’ve been doing the weekly injections for 9 weeks now. Being 5’10” my weight has gone from 204lbs to 172lbs, losing 16% of my weight. My knees and back feel much better. I feel much better. I’ve got about 10 more lbs I want to lose and quite sure it’ll happen in the next 4-6 weeks. The product and customer service has been outstanding for me.

Updated on 10/02/2025: This is my follow-up review, I've already uploaded all my receipts. Okay, after seeing my initial review on here, Medvi claimed they would look into my situation. Now today, I have been told that I would have needed to spend another $600/2 months of ineffective "medication" (water), and then they would have considered giving me money back.....huh??? So after spending $777 in 3 months with no results AT ALL, I should have spent another $600 to make it 5 months of no results? So that you can then say what?....That I should have gone on paying indefinitely while seeing no results? THIS COMPANY APPEARS TO BE A SCAM AND I DO NOT RECOMMEND THEM TO ANYONE. And like I initially said....Was I Injecting Water?

To start with the GLP they sent me was no good. I have taken it from other sources and it worked, but there's had no effect on my appetite. After using it for one month I definitely was not going to use it anymore and because I did not complete the medical requirements that they said they needed before sending me a second month supply I assumed they would no longer Bill me. However, they sent me three more charges for $299 per month, two of the charges were on the same bill, that I did not notice until the third bill, and never sent the product. When I finally did notice the charges and asked for a refund they would not give it to me even though they never sent me any product. This company is a total scam and if a class action lawsuit is ever filed against them I am going to be the first in line.

I looked at MEDVi's website and saw that the highest dosage for Tirzepatide was 15 mg. The previous company I was using only went up to 11.25 mg so I decided to switch. I was a bit surprised to find out that my credit card was charged for the first month of medication before I met via video appointment with a physician. However, I scheduled the video appointment immediately, probably within 30 to 45 minutes of them asking for my credit card information for payment. In speaking with the physician, I found that Medvi does not offer a 15 mg dosage of Tirzepatide, which is is direct contradiction with their website advertising. At that point of the appointment, I instructed the physician to cancel my payment and subscription, since I wasn’t really losing weight on the lower dosage and wanted the maximum dosage. She said it wasn’t a problem.

Please be careful, they offer a low introductory price and then increase the price the next month. They also bill you before you even receive the product. To date, they have charged my account, I had cancelled and they STILL have not refunded my $$$. BUYER BEWARE...

I love Medvi! I have been using this service for over 5 months now and find it quick, easy to use, and I get my medications promptly. I appreciate the ability to do visit via telehealth and have had great experiences with all of the providers I’ve seen.

This company is a scam. They charged me for 3 months (2 of which at a higher rate than originally agreed to without any notification), never provided any service or product and refused to refund me claiming their policy is to only refund transactions for 30-days regardless that they have confirmation they never provided anything. Additionally, they offered to "send medication" for what they won't refund, but how can you trust a company so blatantly fraudulent with a medication you're supposed to ingest. I said no, I wanted the refund - they have still refused.

I have now been taking the injections for one month and have lost almost 10 pounds! I am having no side effects. I couldn’t be happier with my experience with MEDVI so far and I am so excited to continue my weight loss journey with them and I am confident I will get down to my desired weight.

I have been on this program for 2 months and have lost 13 pounds so far. No issues with nausea. Experiencing less of an appetite and no cravings. They call and check in each month and see if there is anything you need to help you become successful. It has been a great experience so far and look forward to see where I can get to.

I tried very hard to not share my experience after a few back-and-forth calls. I'm highly disappointed with how I was handled. I was diagnosed with blot clots on 8/21. Per their policy, they requested blood work, so I already had an appointment scheduled for the week that my GLP-1 prescription was going to be delivered. I was proactive and thought, "Wow, the timing worked well." My prescription got delivered 8/24 while I was hospitalized for the blood clot they found after blood work on 8/21.

I’ve waited over two weeks to find out if I’m even approved for medication. Each time I email (3 times now) all I’m met with is a generic copy/paste, "How may we help you, please send your account information so we can help…" Did they bother to read the emails? The telemed visit was nice and the person was lovely. Customer support could barely speak English. I’ve requested a refund for my initial payment. They just want your money. Stay clear.

It’s been 2 weeks and all is great. Tirzepatide seems to be working out great! No side effects to deal with and already lost 7 pounds. Appetite has been put on the curb as well. All in all this seems to be the perfect Opportunity to improve myself. Customer service and support has been very helpful as well.

I went to MEDVI to explore some options for treatment and check total cost over 3 months. Within the check page there was a button that said "Continue" I was assuming that this meant it would bring me to a final checkout page to review the plan and total cost. No, it finalized the order without providing any of that info. I immediately, within the first minute of realizing a mistake was made I contacted support. They were fairly prompt, within 3 minutes, with a response. And I was told that they would cancel the account and refund the order. I then get an email the next day telling me that they can cancel my account but not refund me the $399. This is unacceptable on so many levels that are so very obvious.

I went through the process of qualifying and ordering this product for a weight loss program weeks and weeks ago. They communicate via text and email diligently with promises that your approval has occurred and that the shipment is ready, etc. etc. They supposedly shipped my order to Texas when I live in Florida and I provided them with the details of my address and then they had to start all over again to re-qualify me and then re-approve our shipment so it's been almost a month and I still have not received the product. I told them if I do not have the product by this coming Monday, I am contacting my bank to cancel it. They do great communication, but I think the company is full of crap, very, very, very disappointed. Don't go to this company.

Simple, straightforward and easy. Quality products, quality service, quality outcome. No hoops to jump through except necessary precautions for your safety. Quick process and informative employees. So far, my experience has been top-notch!!

On Sept 5 I received my monthly UPS package. Upon opening the outer package I discovered there were no meds inside, only syringes and alcohol pads. I have made numerous attempts to get me medication. I have been given one excuse after another and currently have stopped replying to my emails. I’m out $299 and my weight loss journey has been stopped dead in its tracks. So dishonest, do not order from them!!!

The process from the 1st day I submitted my request to receiving my 1st vial of semaglutide was exactly 7 days (Tues to Tues). I received multiple texts & emails confirming each step. My prescription from Belmar Pharmacy was delivered well packaged containing all items promised. I tolerated the meds well. I had a couple of questions after my 1st week and set up a video appt with a nurse practitioner. She had technical difficulty and wasn't able to log in. Frustrated, I phoned the main number and the CS rep quickly resolved that by having the NP phone me. Both were very helpful.

I tried Medvi after someone on social media that I follow suggested it. I've had nothing but problems. 1st video conference with doctor was hurried (she said they have to hurry because they have many more people to conference with so I felt rushed). She prescribed a middle level dose for me (6.375 mg) since I had been on a high dose of semaglutide and it stopped working. A week later an order for my meds was shipped out and it was 2.125 mg. WRONG. I couldn't even tell I took a shot with that amount. I was also told to fill out the form on my 3rd shot for my refill so I would have it in time (by the doctor) which I did. I received an email telling me it was too soon. But believe me they charge your card on time!! So when they refilled my meds again, it was 4.25 mg. ???? Still NOT what the doctor had prescribed me.

I have been on the tirzepatide tablets for 60 days now and have lost maybe 3 pounds. Whether that is from tablets or from myself I am not sure. However I did learn that the tablets are NOT FDA approved. I also had significant side effects involving my eye sight. I had to go to urgent care and get fluids and they sent me to an emergency eye exam for concern of retina detachment. I don’t recommend. I don’t recommend MEDVI either because they wouldn’t refund me even though I just spent $500 on a new prescription that hasn’t even been touched or used. $500 sitting in my cabinet.

In the beginning it was a great company to work with, but after 2 months, they took my payment, but never sent me the medication. It has been 20 days since they took the payment and still have not received anything. They kept sending me text messages saying they would expedite the process and nothing happened. Then when I canceled they charged me $80 for a telehealth medication approval that I never received. STAY FAR AWAY FROM THIS COMPANY.

I signed up with Medvi approximately 5.5 months ago because of cost. In that time, out of five shipments, every single time except once my medication was wrong, and even then, four of the five shipments arrived, with the packing ice completely melted and my medication was room temperature or even warmer. I have made MANY calls to Medvi to try to get it right. They have sent the wrong dosage, their "escalated" requests to supervisors have gone unanswered, and one of the key reasons I went with Medvi was because I signed up being assured that the B-12 would be infused with my medication. That only happened with one shipment.

Prescribed the wrong dose because they didn’t give me an actual consultation first when I stated during sign-up that I was already taking the medication and would need a higher dose. I got emails saying “review your visit” when there was no visit, then I got notice that a prescription had been issued that was the wrong dose! Tried to cancel and get a refund less than 24 hrs later and was told they wouldn’t refund because they had already sent the prescription to pharmacy. Then someone else told me the script was on hold. Finally got them to cancel my membership after multiple calls but then they shipped out the wrong prescription anyway! So now I’m out almost $300 for something I can’t even use. This has been the worst experience EVER and I regret even having heard of this company.

This company does not seem to have enough Doctors or Nurse Practitioners to communicate with clients, or they just don't care to. I requested an oral med as we travel frequently and refrigeration isn't always an option. They sent me the injectable instead. I then told them I needed to change to oral before I left the country and that I needed to maintain the same dosage as I immediately lost my appetite and experienced severe side effects (bloating, headache, constipation, heartburn, fatigue).

Two months in, down 12 lbs. Appetite is under control, meds arrive cold, customer support is excellent. Nothing but positives so far. If you’re thinking about GLP-1, Medvi makes it easy and safe. Fully Recommended.

Awful customer service. Call center people know nothing, put on lengthy holds, no resolution. I returned their phone call and still they couldn’t help. Have called multiple times and emailed multiple times.

Customer service is helpful and fast to respond to emails and refill requests. The entire process was quick and easy. I have recommended MedVi to a close friend, and she is using them now as well with the same feelings!

Customer service at Medvi is first rate! The response time is very quick, and their doctors are efficient in reviewing! I’ve had no side effects at all in the first month, I’ve lost a little bit and looking forward to continuing on! The refill process and shipping are easy and quick! Great experience so far!

Zero stars. I purchased Tirzepatide oral tablets. I received my first order and didn’t notice any difference in the product. I then called to cancel and noticed I had been charged twice for July and August even though I hadn’t received my August tablets. I called and was refunded for my 2 charges for August but was told they would look into July and let me know. I didn’t hear from them so I sent a follow up email and received a response that they would not refund since it’s outside their billing period even though I called with 30 days back in August. Zero stars from me.

Wish there was a ZERO star option Absolutely terrible!!! Don’t recommend them at all. Customer service is almost non-existent and they use cookie cutter response templates. Their app flat out sucks and always has erroneous information on it to include missed appointments when you actually had the appointment and scheduled the next. The last straw was an order that arrived to my door in over 100 degrees heat with no cold pack. The meds were extremely hot and when I called to tell them this they wrote back saying it’s safe. I refuse to inject my body with this garbage. I called for a replacement or a refund and was told that there are no refunds. Account is now closed. STAY AWAY. Trust the reviews on Medvi as they are terrible.

Updated on 09/22/2025: Would give 0 stars. Update to my review. Their "resolution in progress" is bogus. Response is cookie cutter. No one has reached out to me. They have refused to refund me. Absolute worst customer service. Am considering small claims court and possible class action suit. I know that I am not alone in this and they need to be held accountable. Will update again with new information.

I've been using MedVi weight loss injections for a few months now, and I'm really happy with the results so far. As a teacher, I began my journey through the summer- as I anticipated side effects. One of the best things about MedVi is that it really helps suppress my appetite. I'm not constantly hungry anymore, which has made it so much easier to stick to a healthy eating plan.

The worst. Sorry. I paid for 4 months. The medication worked the first month, then the subsequent months it did not. The last month, it came red for the first time. It was not kept cold. They assured me it was fine. I became so sick. I had diarrhea for 6 days. They didn't care. I gained 7 pounds on their compounded, but lost 25 in 3 months with Wegovy, then my insurance decided not to cover that anymore. Then the appointments, the billing was all messed up for months. I cancelled. Then a month later, decided I should try Tripeptide. The " who is on first" ridiculousness took control. They had no idea what was who, or how... I had to prove they took my money. Then they cancelled, like that is what I wanted. 2 strikes, a third is not a charm in this case. Also, not one person spoke clear English. So all the advertised "Providers" in their ad, a total lie.

Horrible. I started using Medvi after several months on **. I was prescribed a dosage and after one month informed them that I need a higher dosage, as my hunger was increasing and I was gaining weight. Instead, they lowered my dosage. When I called to rectify the situation I was told I'd be given a call back. Instead, they prescribed me again, but for the same dosage I received month 1, which I had already informed them wasn't working. I've spoke to customer service and emailed them dozens of times. They refunded me one month which is totally unacceptable being that I paid $1K for 3 months and couldn't even utilize two of the bottles. They refuse to help me any further. IMO this place is a scam. Take your money elsewhere.

Scam. I canceled order after waiting 3 weeks. Still got charged fee. When talking them you hear chickens and animals in background. STAY AWAY. They tried selling me something I didn't want. STAY AWAY.

Product does not work! Different product each time. They take you money then take a month to ship order. You run out of product before new one ships. Customer service is poor. I contacted over and over. Ignore request to cancel.

I was on Trizatide through another company & instantly started to lose 2-3 pounds a week. I decided to go through Medvi because it was $100 cheaper. I wish I never made this choice as I have now gained back 10 pounds. I'm hungry all the time & I feel like the trizpatide medication is not the real deal. They just charged my card & refilled my prescription again so I will be canceling with them ASAP. I hope it's not as hard of a process as others have said. I'm going back to Remedy Meds.

Very disappointed with this company. I was delayed starting my medicine. Made them aware of that. They still charged my credit card 3 times. Refunded one of them. Wants to credit me one. Don’t feel this company is honest. Can’t understand anyone you talk to. Might be outsourced to another country. Don’t waste your time or money. They're not about your health. All about the $$$.

The process was painless and my medication came super quick and packaged to keep it cool since it was on my porch all day. The provider was thorough and answered my questions. The telehealth visit on a Saturday was very convenient.

I haven't had much issue at first. My video calls are never on time and sometimes I would wait 20 minutes, then I get marked as I missed the appointment, even though a doc never came! Also had issues with the video call working. My main issue came through last month when my meds arrived warm. I live in the SW and it's very hot here. Over 110 regularly. I used the first month that arrived warm, but my injection sites got hard and extremely itchy. When the next shipment arrived late and outright HOT, I contacted customer service about getting replacement meds.

I am on my 5th dose of compound ** and here's my experience. At first understanding how their billing cycle works was a little confusing as they start their billing cycle from the first day of sign up not when you receive your meds so definitely talk with them on when the next billing date will be and if it takes some time from when you sign up versus your first injection. Typically fill out a form, then schedule a time to meet with a provider. If approved the provider will submit a rx and supply order and if need a nausea med order as well which is all included in the price. Then the pharmacy gets it and within 5 days you receive your medication via FedEx or Ups. You'll get tracking but I didn't have to sign for it.

Quick and easy to Order. Follow up from staff is helpful. GLP1 is easy to administer and helps with cravings. My Cholesterol level went from being high to normal range with the weight loss. Highly recommend.

If I could give MEDVi negative stars I would. The medication they give is completely ineffective. I'm convinced it's placebo. They take your money each month and will not send product or credit you, so in essence, they have stolen $800 from me. Do NOT fall for this scam as I did. They are not a legitimate business.

BBB Complaint Draft – Ready to Submit. Complaint Summary: Misleading medication substitution, unauthorized charge, and refusal to provide timely refund. Complaint Description: On August 25, 2025, I submitted my information through Medvi’s website for Tirzepatide, a medication I specifically requested and am professionally familiar with as a licensed medical provider. I paid $1,314.01, expecting to receive Tirzepatide. Without my knowledge or consent, Medvi substituted the medication with a cheaper and incorrect alternative. I contacted the company immediately upon noticing the error and was informed Tirzepatide was “more expensive” — a fact that was not stated anywhere clearly on their website at the time of purchase.

Currently going into my second month using MEDVi. I have no complaints. Package arrived in a timely manner. Easy to reach for customer service/questions. I have not had any issues while taking the medication. They did prescribe me a pill that would help with nausea but I have yet to experience any type of pains or sickness after taking my medication. I feel like it has been assisting in curbing my appetite to an extent.

DO NOT PURCHASE!!! Ordered meds on the 28th of August, still no meds and it is now September 10th. Have called several times and always told a different excuse as to why I have not received my meds! I wish I looked at the reviews before ordering for here. Such a waste of my time and money!

Do Not go through this company. They start off with decent prices however it doubles the second month. I tried to schedule a care appointment and no times were available. They say they offer 24 hour support but that is just to get you the injections not for other stuff. I would go with Hers or Found. They also sell your number and information to telemarketers.

I have had a wonderful experience with MedVi! My doctor is actually the one who referred me to their program. Everyone who I have spoken with has been very knowledgeable and helpful! The program was easy to get started and very informative! And I started losing the very first week!

I was sent this product for 1 month and never told that I would be entered into a monthly subscription where I would be charged $399 per month. When I saw the charge on my credit card, I called the billing department and each time was told that "the system was down" and I would have to call again. I never received any products or services after the initial month but continued to be charged monthly. When I finally spoke to someone, they refused to issue a refund. They claim to have a customer satisfaction guarantee, but this is untrue. The one month of product that I did receive was in an improperly labeled bottle and seemed to be some type of chewable vitamin. I highly question the legitimacy of this company.

I canceled my order within one hour after making it. Requested a refund. Was sent an email the next day stating that my cancellation and refund was granted. Two days later I received an email stating that a shipment label with tracking was created. I called customer service and was told that my order could not be cancelled because a shipment had been made. I canceled right away, was emailed that my cancellation and refund was granted prior to shipment. Now I am having to dispute through my credit card company.

I recently had the opportunity to use MEDVi’s services, and my overall experience has been very positive. From the very beginning, the process felt smooth and well-organized. The staff demonstrated professionalism, patience, and compassion, which made me feel comfortable and supported throughout my interactions. Communication was always clear and timely, which is something I truly value when working with any healthcare-related provider. One of the things I appreciated most was the accessibility of the services. Scheduling was simple, and I never felt rushed when I had questions or concerns. The staff took the time to explain information in a way that was easy to understand, which made me feel like an active participant in my own care rather than just another client.

I met with my account manager yesterday (Jen), she was so helpful. Walked me through everything with total professionalism and she was so pleasant. She helped me navigate my appointments and request form. So far, I’ve lost 12 pounds in my first month. I look forward to losing the remainder of my weight with a great team behind me.

MEDVi was very easy to start up, communication is very good between scheduling, customer service, coaches, nurses and follow up reps that help the process. The shipment comes very fast. The only reason I did not give 5 stars yet is because I have just started and not sure if results yet but definitely feeling good on the medicine with minimal side effects. It’s worth trying out this company!

I was advertised that Rx would be sent within 48 hours in most cases. Nothing has been sent yet, but “most cases” covers Medvi on that end. My frustration is that I have been charged nearly $300 for nothing. I was asked to complete labs but told I did not have to submit them for Rx to be sent. I have an upcoming PCP appt at the end of the month and planned to complete labs there. Now I get an email stating nothing can move forward until labs are completed and I meet with my provider. This is false advertising. It’s one thing to be deceptive about how easy it will be to get meds (meds I have been on through my PCP for a year until insurance decided not to cover them). But it’s another to charge me hundreds for a few emails, lie about whether labs are needed, and to continue moving the goal posts for when I’ll receive the meds I am paying for.

I've been with Medvi for about 2 months now and have lost around 30 pounds so far. I am naturally skeptical of offers on the internet as there are so many scams around. After some research, I settled on Medvi. My experience has been nothing but positive so far. The initial set up easy and the medication ships directly to your door. Medvi is in constant communication tracking your shipment. The box arrives neatly packaged in a styrofoam cooler with ice pack. Easy to follow instructions for the injections. It's nice to have an assistant when you first start to draw the medication but certainly isn't necessary. Delivering the medication is painless as the needle is so small. Within 12 hours my appetite was much less than prior. I almost had to force myself to eat protein. I basically eat half of what I was eating before, some by choice as I want to give myself the best chance at losing the weight.

I’ve been on Medvi’s Tirzepatide for a few weeks now since switching from a different compound GLP1, and it’s honestly been a great experience. The appetite suppression kicked in pretty quickly. It really helped me get control over my eating without feeling like I was starving all the time and no nausea, like the other medication I was on. That was a major plus for me. The whole process was super simple—just filled out a form online, had a quick consult, and the meds showed up at my door a few days later. Dosing was easy to follow, and their support team answered my questions pretty fast. Definitely worth trying if you’re looking for a convenient and effective weight loss option.

Absolutely awful. Didn't lose any weight. They wanted me to continue because it would eventually happen. When I requested just a one month refund, they gave me a bunch on ChatGPT apologies. Don't care about the patient, just care about a dollar.