MEDVi Reviews

I’m only on the beginning of my second week and can already tell a difference! Food noise is a lot less, and find myself full a lot faster with no nausea! I was skeptical at first, but it really is helping, and I’m already down about 4 pounds!

Medvi is a deceptive company when it comes to pricing. They send your confirmation receipt of purchase differently from their other emails and that one goes to junk email. I sign up for the 3 month semaglutide bundle and they charge me for the 6 months tirzepatide bundle which was $2514 and I there’s nothing I can do because I already received it. They semaglutide bundle for 3 months is about $700 plus… yes I spent an hour on the phone and they can only refund me less than half my money… Never again, very deceptive business practices.

Great customer service and better price than most. One of the few that offers a military discount. They’re pretty open to a customized dosage schedule based on prior experience and what you want to do. So far so good.

Initially I tried the oral supplements and did not work and cancelled the subscription. A few months later I thought I would try the tirzepetide in injection form and was told that the injections would be $279 monthly for the 50ml once per week (2.5mg) dosage. The next month came around and I received the text asking for an update on my situation regarding how I was feeling in order to continue. When I finished the consult I was immediately charged $499 (not the $249 that I was initially told that I would be paying monthly) and was not ready to pay that amount monthly. I was not given the option to say yes or no to me being ready to receive the next shipment and to verify the cost of the $499 upcoming charge to my account.

I inquired about using their GLP1 products, as I am looking to change companies. They advertise low pricing, but that is only for month 1. Then the price goes up quite a bit. They make you put in your CC number, promising you will not be charged, before you are approved. I cancelled my order. I have been receiving robo calls from them multiple times at 2:30 a.m., 2:50 a.m., 4:00 a.m., 4:30 a.m., 6 a.m. I have asked them to stop. I received an email from them apologizing, then this morning it happened again. They are SO AGGRESSIVE and INTRUSIVE. I emailed them again and told them I am reporting them if this happenes one more time. Being this aggressive makes me wonder what the real deal is. SO unprofessional, I would never trust them with my health or money.

Communication was great, enrollment was simple. Product arrives quickly and as scheduled weight loss results were consistent and effective. I started my weight loss journey at 190 and was on the product for about six months and ended at my goal weight of 145. No complaints!

I told them that I needed a specific amount 90mg. They said they could if I provided a prescription. I told them I would get it to them.... They of course wanted my credit card. I asked them not to charge it until I got the prescription from the other provider. They approved me in minuets, charged my card and sent me the wrong prescription. I called them and they basically said that I could not return it. So I tried to stop the transaction from going thru. They LIED to me and now I am out 1347.00.

Terrible! Terrible! Terrible! Charged my account twice and I never could get through to a human person! No doctor intake! Emailed MULTIPLE TIMES. No response! Then wouldn’t return both charges. Wanted to send medication without even talking to a doctor!

This company removed $299. from my account on 11/20/25 for my purchase of GLP-1 medication. It is now 12/1/25 and I have not received my medication or a reply to my questions and concerns. I’m wondering if I need to notify my Credit Card Company and report fraud? Has anyone else had this problem?

I emailed to cancel a subscription on 10/15 after a large price increase & received confirmation of cancellation that day. Four days later (10/19) an invoice for the upcoming month was issue which I disputed again & was told the subscription was cancelled. I did not receive a shipment, but found the charge had been made to my credit card. Medvi now says they cannot issue a refund as the cycle started 10/18 - 3 days after I received the initial acknowledgement of cancellation.

Everything goes very smoothly until you actually get your “Rx” in the mail, they take the whole amount. Mine was $1,300 then they say they will send half the meds then after 3 month supply you will get the other 3 month supply. I only received 1 - 2ml vile that was supposed to be for weeks 9-12 and that was only half of 1 months worth. After you get your package you do not get anymore response from anyone anymore!!!

MEDVi has been an amazing experience. The staff are amazing, especially Farrah who always goes above and beyond to help me, answer questions, connect me with a NP or nurse, has helped me fill out the refill form in a pinch. All of the nurses and NP's have been so kind. Everyone is on time for calls or video calls, they keep the portal up to date, send reminders to email and text and always send notification about charges and shipping. Farrah has also been GREAT about reminding me about ways to save to help me financially. MEDVI is well priced and share experiences, advice and help always. They are engaged and care on top of good prices and care about my health. I'd choose them again if I did it and have referenced several friends to them.

I've used a different company in the past and had no complaints. Before placing my order they called me to talk through everything, answered my questions, and made sure I understood what to expect. I ordered through MEDVi yesterday because they offer monthly orders and I can cancel anytime instead of being forced to buy several months at once. I apparently accidentally answered wrong the survey question asking if I've been on weight loss meds before, and must have somehow accidentally picked no, so they automatically prescribed me the starter kit without contacting me first.

Purchased online. Advertised as .25 starting dose. They immediately charged my credit card. When it came time for my initial consultation the NP tells me the dose is .12 NOT the .25 that was advertised!! I tell her I needed a refund then. She says I will have to contact MedVi. I do so. They put you on hold and pass you back and forth until you tell the person you're not hanging up. Finally 30 minutes and several people later they connect me to a patient advocate who tried to place the blame on me. I said No it's FALSE ADVERTISEMENT!! I asked who this could be addressed with and she said she would pass that on. I doubt she does. I'm supposed to receive a refund in 5-10 business days. We shall see as she had no confirmation # to give me and stumbled over a supposed "ticket number". I would not refer anyone to this company if they're trying to play bait and switch from the beginning!!!

Typical bait and switch company trying to take full advantage of the GLP-1 craze. Advertising one price for all months and doses and then hiding the reality after leading you through a glitzy marketing show and tell. I will be canceling their service and switching to an honest operator.

So far, NOT IMPRESSED! Had an appt scheduled for a virtual doc consultation. I was on camera, and my sound via microphone was on, and the screen said 76 providers available. I waited 20 minutes, and no one came to the call, while the screen said, "someone will come to the call soon.". MEDVi already charged my credit card $199, but I have not been able to meet with anyone to answer my questions. Hopefully, they'll just mail the injections to me and I can lose some weight without the consultation. Again, NOT IMPRESSED with how this is starting out, DO BETTER!! I will update this review if i don't see the injections, ship date, tracking info, etc.

They have fixed the issue, and I’m pleased with the results.s. Thank you Medvi for being so responsive!

SCAM ALERT! After my payment had been made, I was required to meet in a telehealth meeting with the vendor’s medical representative. In that electronic meeting I was informed that as a condition of my purchase of their product I would now be required to provide my primary physician’s monitoring and concurrence with my use of their treatment. I set an appointment with my physician. In that office visit my physician recommended that I not take the MEDVi drug. He declined to monitor my use of the MEDVi product.

Terrible service. Medication never shipped but was told that I couldn’t cancel and give them another 48 hours for an update. Then 4 days later, after hearing nothing, I demanded a refund and informed them that their actions were fraudulent. They claim that they’ve issued a refund but it may take up to 10 days to process.

Absolutely the worst customer service I’ve ever had to deal with. Constant bot emails with incorrect information even AFTER I canceled the membership! Compound Semaglutide tablets arrived disintegrated, had to wait two days constantly for basic information.. I could go on and on. The doctors actually were good but definitely not worth having to go through the constant frustration with customer services. I’ve reps who just read from the same scripts! Customer service is sourced overseas so language barrier can be a problem.

I am having a wonderful experience using MedVi. I am an older gal, 50+ but healthy. I don’t have a lot to lose but I’ve been stuck at a certain weight for many years, after having children. I am taking the compounded ** injections. Everything is going well. I believe I lost 3-4 pounds the first month. I’m getting ready to start my second month. MedVi has been communicating with me often and regularly, and answers any questions I have very quickly and thoroughly. I am pleased thus far with the service.

confirmation, but they still refused to honor it. Their replies repeated new terms instead of addressing the discrepancy.

I used the oral tirzepatide and it never worked. They said sometimes it tooks about 3 weeks or even more when you start feeling the effects, so you're going to be paying for nothing but hope. If you're looking for something that works from the beginning, like other tirzepatide products, this is not for you.

Updated on 12/6/2025: After trying every fad diet out there, I finally used Medvi to get real medical guidance. What I liked most was how they looked at the whole picture—stress, sleep, habits, not just the scale. I’ve already lost 12 pounds and my cravings are finally manageable. For the first time in years, I feel hopeful instead of frustrated.

The only thing you lose is money. I have never received product but my account has been debited right at $900. Every communication gets same reply. "Working on it". DO NOT GET INVOLVED WITH THIS COMPANY!

Medvi I cancelled subscriptions thru Medvi, they stopped sending meds and continued taking $299 out of my bank account. I noticed this after my bank account was minus for a few months. They refused to reimburse me saying I had two accounts. I cannot get through to a supervisor. I can only talk to Africa. They repeat over and over about billing cycle and not able to refund. This place is unethical! There is no supervisor to help with unauthorized payments. They want to send me the meds now even though I have reaction to it. There is no Hippocratic Oath here. They push reimbursement by wanting to send meds to me that will harm me! What can I do? I will not give up. Have no money in my bank account. Explained to them over and over I cancelled back in July!

Not a crash diet, just steady progress. I’ve lost 7 lbs the first month and 6 the second. GLP-1 helps me feel satisfied sooner. Medvi team is easy to reach if anything comes up. Feeling healthier each week.

I used for one month. Before being shipped another month I was told that you needed to fill out a new medical form and from there they would figure out dosage. I did NOT fill out the form but was still charged $300 for no medication delivery. I have emailed repeatedly requesting a refund with no response. Do NOT use this company, it is not legit!

I have been with MedVi for about five months now. I have enjoyed the customer service. The staff is very knowledgeable and prompt. Always very helpful to answer my questions and always ahead of me making sure that I am well and have everything I need. I recommend MedVi as I have been on other platforms and have received great care in comparison.

The medication never arrived and the company said a refund was "being escalated" and "under review." I had to file a claim through my credit card in order to be reimbursed for a product that I never received.

MEDVi made accessing care much easier than I expected. The consultation was smooth, and I appreciated how clearly everything was explained. The only downside was that I waited a bit longer than the estimated response time, but once connected, the provider was knowledgeable and took my concerns seriously. Overall, a reliable service I’d use again.

I was charged for multiple months and never received a single product. This is a fraudulent company. They would never return a call or email regarding this issue. I was told my account was canceled but it was not and therefore the payment continued but a product was never shipped.

Starting was easy. Cancelling when the drug didn’t work was an effort. I was contacted 5 times despite calling and sending an email to confirm the cancellation. When the final telephone call in I had to use harsh language to get them to finally send the cancellation notice.

Started via Instagram, honestly didn’t know what to expect. Within days I was approved and shipped compounded Tirzepatide. No problems with delivery, no issues with dosage increases. Down 6 lbs in 2 weeks. Works fine for me.

My experience with MEDVi has been exceptionally positive. Other companies were unable to qualify me for GLP-1s because my BMI was considered within the normal range, despite the fact that I had been carrying an extra 5-6 pounds since early February. As someone who works in the fitness industry, my diet and exercise have always been consistent, but the onset of menopause made it challenging to return to my previous weight from a year ago. The doctor's consultation and the check-ins with my representative, Ally, were timely. I truly felt that they listened to my concerns and ensured I was choosing the most suitable option for my weight loss journey. I received my medication promptly, and the injection instructions were straightforward. I was able to lose nine pounds in two months with absolutely no side effects. I now feel confident leading my fitness classes again. My only regret is that I waited so long to start. I am incredibly grateful for MEDVi.

I started my first injection on October 10, 2025 & I have now lots 9 lbs in a month & an half already! I had tried everything else before this & nothing worked. I’d lose a pound or two & gain it back. With Medvi the weight is still coming off & I have not gained anything back. My cravings have decreased, I feel full & content faster with my meals. I’m also wanting to eat healthier foods now instead of junk foods.

Stay away. The cost they convey is not the actual cost you end up paying, which is way more. It takes quite a bit of time from ordering to actually getting the medicine while you're being charged extra fees, & the medicine is not at the normal strength level it should be for any real results. Lastly, canceling is a huge hassle too.

Non transparent, will send emails every minute, calls, etc. Will not allow you to cancel before they charge your card. They are, in my opinion, less than honest. I would look for another provider. Buyer beware.

1st shipment good, 2nd not so much. Was assured I would receive Black Friday discount, but med shipped and 299 charged immediately. They say only new customers but that wasn't mentioned. They now say I need appointment with provider but med was shipped and I was charged without that happening either. They just wanted the money. Pretty shady for medical provider.

Complete Scam and after reading other reviews all within this month I am realizing that mine is not an isolated issue. I ordered ** which I was charged for immediately on Oct 26, 2005. After 2 1/2 weeks I was not contacted or sent anything even though I was charged. I decided that this was not a company that I was willing to provide injectable medicine to me, so I called the company and cancelled my account and requested a refund. I was told on the phone that a refund would be issued and that my account was cancelled. Again, this was approx 16 days after my charge. 11/23/2025 I was charged for another month. I never received anything from this company, and now they charged me two times for nothing sent.

Initial review based solely on their customer service (I have not yet received their product for use). The MEDVi website (as well as numerous other websites) state their program's first month cost is 179.00, yet they put through a charge for 299.02 on my credit card. After multiple emails, they did process a refund for 50.02...Still 70.00 more than advertised. Be wary of bad information!

DO NOT use Medvi products. I contacted them as I was interested in the tablet form of medication to use whilst I was travelling overseas. Against their advice, saying the tablet form does not work as well, they sent me the medication. I informed them that I would be in contact upon my return from overseas. At no time did they disclose this was a membership with continuing subscriptions. Whilst overseas I was charged twice for medication that my roommate said NEVER arrived. Now Medvi refuses to refund my monies, saying the request falls out of there billing cycle. Additionally, they dispensed without any further medical contact.

All of a sudden I have to do labs. This was not disclosed. Additionally they try to sell you diet consultation for a mere $149. Terrible experience. Heed others' reviews and do something other than this.

When a company has more negative reviews than positive, it tells you to stay away! Please do so! Should've looked into this before even spending a penny on this company. Do not expect to speak to a customer service rep, there’s not such a thing in this company, all you get is unprofessional sellers!

Buyer Beware!! They will continue to charge your credit even when you no longer order medication or have any scheduled appointments!!!! Yes they provide the medication but how can they continue to charge without sending medication?? Try Citizen Meds…

Any positive reviews of these crooks is suspect. They take your money, don’t ship the product, and then ignore attempts to get refunded. Read the real reviews on Facebook: “I’ve said it before but I’m going to continue to put these fools on blast. MEDVi 🚨SCAM 🚨 Do NOT use these people. The WORST thing you can do for your mental health is try to use these people. They will lie to you and tell you anything you want to hear just to get your money. This is NOT a real licensed medical office. Real doctors don’t demand payment from you a month before any services are rendered. Stay away from these 🤡s. **Also should be a major red flag when they tell you that the largest pharmacy’s in the country refuse to fill prescriptions from them 🚩”. THESE PEOPLE ARE CROOKS.

Easy to use and got started quickly. Nurse is easy to contact and get help and filling prescriptions was very easy. The introductory rate thing was not super obviously and clear so pricing was a little irritating but over easy.

I started the injections 3 months ago. I currently have lost over 30 lbs. I need 15 more pounds before my insurance will pay much needed surgery. I have not been hungry, but I find myself craving protein. I have purchased high protein snacks to help with that.

Subscription is not done by patient support. Cancellation is done by patient support. It is not an option for the patient to choose freely on the patient portal. I think this is against fair trade regulations.

My provider is patient and explains dosage adjustments every month. I had mild nausea at first and they gave me simple fixes that worked. Lost 14 lbs in 8 weeks and my blood pressure is already better. I appreciate the coaching calls, too little tips like more protein and hydration make a big difference.

Medvi starts out at $279 then jumps to $499 a month. FurturHealth is $399.Lots of competitors in market now. Some are fake with fake products, so be careful. Chose from list of top 10 from reviews. Some offer come on's to you for starting (like Medvi) then increase pricing following month. Going back to FuturHealth pricing up front no nonsense. Heard that some of these companies have auto billing that continues after you leave. So keep track of things. Refunds always a hassle.

Danica has been awesome. She always responds to my emails promptly. She always answers my questions and explains every question I have with answers. Medvi always sends my diet drugs on time so I never have to worry about my shot schedule to keep me on track losing weight. I have lost 20 pounds in the last three months and I am very satisfied the progress I have made. Bob

They take money with no product. Due to liver complications, I wasn't able to make initial appt with NP - by the time I did she stated my oral meds weren't working & to switch to injections. BUT what she didn't say is those injections were charged for $1800 for 6 months up front.... Not the monthly for the oral. They charged me $399 for no meds & won't/haven't refunded yet.

There is so much wrong with this company. I filled in the MEDVi intake form to get more information. Soon after a gentleman calls me and offer an introductory rate. In my case it was $50 off per month. This was on top of the $120 first time customer discount. I was on the fence as I wasn't sure if tablet or injectable was going to be better for me. I was told the price is the same. I told them I had questions on the dosage. Was told my questions would be resolved once I was talking to one of their doctors. I requested the tablets with the understanding I could switch after talking to the doctor. Ok seems legit. I pay them. Next I get a slew of texts and emails from various folks at MEDVi. I follow up with questions and decided to switch from the tablets and was told no problem. I asked about my discount and was told it would apply.

I’ve had a really good experience with Medvi so far. The process was easy from the start — my consultation was quick, the provider answered all my questions, and I felt like they actually listened to my concerns. The refill system has been smooth too. Every time I submit my questionnaire, my medication ships out on time without any issues. I’ve also noticed a real difference with my appetite and energy since starting the program. My dosage has been adjusted gradually, and the team always explains the changes so I know what to expect. Anytime I’ve contacted support, they’ve been friendly and quick to help. Overall, Medvi has been reliable for me and the program is working exactly how it was described. I’d recommend it to anyone looking for a telehealth weight-management service that’s straightforward and consistent.

I signed up today and am so angry after being mislead about pricing then trying to cancel within the same day and being refused because "the order for my prescription was already sent out". I went from seeing a promotional sign up price on the check out screen of $179 to then looking at my receipt to see they actually billed me $299. Then after talking to a customer support person, I also learned the price I thought I would be paying monthly of $249 would only be for one month and then it would increase by more than $100 the next month. Then after being passed to another person I asked if I could at least get the correct price of $249 that the other person told me since I wasn't allowed to cancel, but no, the price is now $299 because they can't do price changes after an "order has been sent". This all happened within 4 hours of me purchasing. I'm so angry and feel like this site is scamming people left and right with this type of behavior.

Medvi starts you off on the lowest dosage that they are legally required. The products either don't work or the dosage is too low. It never work, I was always hungry and never lost weight. Then after 3 months I canceled but they tried to run my credit card anyway.

Communication with Medvi is top notch. Customer service was very knowledgeable and answered all questions promptly. Very easy company to work with. Meds are working as they should. I would recommend them.

So far so good! I just started with MEDVi a few weeks ago. The process was pretty simple and there has been a lot of helpful support available. I was previously on a different providers GLP1 and the support was not as good. I’m looking forward to some great weight loss results with this medication.

This company is very disorganized and hard to work with. On my third month, they sent me the wrong dosage of tirzepatide, shipping me level 1 when I was supposed to receive level 3. This is after they told me my online portal was glitching and they didn’t receive my refill requests. I immediately contacted them to report that the wrong medication was sent. They told me I had to schedule an appointment with a nurse practitioner who agreed that yes, the wrong dose was sent. A provider was supposed to contact me within 48 hours. Never happened.

MEDVi has been a very hard company to work with. They do not allow you to switch your credit card without further permissions from higher up the chain which you cannot reach and cannot speak to. They don't return calls when they promise they will. They make you see a nutritionist and a counselor which they have never provided to me and held my medication over my head because they told me there was no providers in my state to do my appointments with after I had already been on my medication for 2 months. I have waited 14 business days for them to refill my medication leaving me with nothing for over 2 weeks.

I started the order process online, received a text confirming my order. I then asked for the pharmacy information. I was told Empower Pharmacy was the pharmacy fulfilling my prescription. After researching, I found Empower has multiple violations and received multiple FDA warning labels. Medvi then told me Casa Pharmacy was their next choice and is 503B compliant. After research on this one that was not true. This company is not to be trusted. Please DO NOT get GLP1 meds from here.

The Medvi staff has been very helpful and supportive. They’ve provided clear and easy to understand instructions and they’ve checked in with me along the way. My order arrived in time as promised and reordering is a simple process. I’ve begun exercising and I’ve lost several pounds! Thank you!

I'm so surprised at how much weight I've lost in such a short time, and the best part is that I haven't stopped eating. Personally, I'm happy with the change in my life and I recommend it to others if they want to make a change. They also have very good prices and offers.

This is the second program I've tried and by far, the best! Customer service is quick, product information is readily available, and the patient portal is user-friendly. I've seen a difference in my weight and inches. I'm also sleeping better! I'm super grateful to have found MedVi when I needed it the most!

Medvi helped me get my life back.. I'm so much healthier now. The cost is very reasonable. I'm on my fourth month now. Very few side effects and only at the beginning. They are there for you anytime you have questions. I was 198 when I started and now I'm 172. I feel great. Almost there!

Do not purchase anything from MEDVi. I signed up one night but changed my mind the next day. I called and asked for a refund less than 12 hours later. I called and cancelled my order, and asked for them to remove me from communications. They sent me a confirmation cancellation and refund email. However three days later I received a text that MedVi was "about" to send me my medication. I reminded them that I cancelled. Days later the medication arrived at my door. When I called back they changed their tune claiming that because they had sent the medicine, I could not get a refund. They sent me the medicine knowing I had canceled and that they could hide behind their claims that "it was ordered".

Scam. Sent me an EMPTY vial on a $270 initial Tirepizide request. A week later, they charged my credit card $400 for NO REASON! Trying to cancel/refund is an impossible runaround on the phone. This is a dishonest business.

From the very beginning, the approval process was simple and easy to understand. The team members were so friendly and informed, and the doctor who called me walked me through everything and answered every question I had. I felt supported from day one. One of my favorite parts is that a nurse calls me once a month to check in on my progress. She is wonderful — so kind, so patient, and truly invested in my success. It makes such a big difference to feel cared for through this journey.

I am very disappointed in the customer service I've received at MEDVi, as well as with the quality of the second round of my GLP-1. There was a huge lag time between me filling out my refill form and the prescription being processed, which led to a gap in my dosing and a return of side effects. In addition, my prescription sat in the "label created" status for over two days before it shipped. This means it arrived warm and is proving to be ineffective. I paid almost $300 for a medication that is not working.

I ordered this product at a vulnerable moment, like many women do, and felt immediate regret. I called the company right away to confirm that this was only a one-month purchase. The representative on the phone clearly assured me that it was a single month and that the call was recorded. Two months later, when reviewing my bank account, I saw that I had been charged for two additional months. I fully expect to pay the original $299 for the one month of medication I received. However, I do not expect to pay two more charges of $299 for a subscription I did not agree to.

Medvi customer service is the absolute worst!!! You can not understand anyone you try and contact via phone and emails seem to be responded to by AI bots. There is no place on the patient portal to stop your subscription so had to put a stop payment through my credit card but they just keep trying to run a charge. Absolute the worst customer service ever. Stay clear if you want to have any communication with them!!!

I found Medvi Health when it came across my Facebook page, I was skeptical at first since there's so many scam sites out there but I took the chance with them and I'm so glad I did. Medvi has supported my weight loss journey the entire time, always available if you have questions, and will communicate with you whatever your preferred method is via text, email, or phone. They send you a detailed questionnaire each month to see how your doing on your current dosage and whether you feel you want to increase it or decrease, they listen to your needs without being pushy. I am so glad I took the chance and chose Medvi Health.

Delivery in 5 days is advertised. They charge your card immediately then keep telling you the medication is at the pharmacy with no ship date. You could be waiting a long time while other companies will ship to you overnight.

This experience has truly been life changing. I was in a bad way, mentally and physically when I started with MEDVi. Once I started seeing the weight come off, and it did right away, I felt happier, more positive and stronger. It has helped me see the habits I needed to change and gave me a strategy to continue after I stop taking the meds. The customer service has been great. They fixed the couple of issues I had right away. If you need a jumpstart to better health, I can't recommend this program enough.

What a relief! I was stuck at my higher end of my weight swing and within the first week the scale was consistently dipping helping to motivate me to make good healthy choices. I am in my 4th month and have lost just more than 20 pounds! Hoping to lose 5-10 pounds more! The customer service is excellent! Pay attention to shipping notices as you will want to get your medication in the refrigerator. Nicely packaged for peace of mind! I’m so glad I found Medvi!

MEDVi offers outstanding customer service, high-quality products, and truly helpful doctor consultations. Their team is responsive, knowledgeable, and caring—making every experience smooth, reliable, and reassuring. Highly recommend!

I am having issues with water retention on the Medvi product so am only gaining weight. My sodium intake is low. I have tried to get an MD to respond to me about this issue, but all my attempts at communication have failed over the last two weeks. As a RN, I know that some of the information on the AI chat is incorrect. I will give Medvi one more week to respond to me. If I continue to not get a phone call returned, I will be asking for my money back.

I personally feel good throughout the day. I'm sleeping better. Can not wait until the lbs come off!!! My 25th Wedding Anniversary is coming up in about 4 months, I can not wait to look better than I have in 15 years!!

I have been with Medvi for 4 months now and am very pleased with the results this far! If you can make it past the first month of feeling nauseous, just know it will pass and they prescribe you medication to take if needed. The Customer Service is very friendly and the Doctors are great and patient with answering all your questions. I have lost 27 pounds so far and I feel so much better about myself! Medvi has given me hope when nothing else worked! I would give them 5 stars, but they are a bit pricey.

Today, I had the pleasure of speaking with team specialist Brandice. She called to remind me that my one-month supply of MEDVi was ending soon and asked how my experience has been. From start to finish, I have nothing but praise for the product and the quality of the customer service provided. Brandice thoroughly reviewed the various pricing specials, and I placed a second order. For me, MEDVi is a wonderful alternative to Ozempic, works just as well, if not better, and so much more affordable. Brandice is knowledgeable, patient, and incredibly helpful. It’s rare to find such genuine customer service these days. Thank you, Brandice, for making me feel valued as a customer!

I am so grateful that I found MEDVi and have tolerated the product so well. I started taking the Tirzepatide injections in June and am down almost 30 lbs. The weight came off a bit slower than I expected, and it’s not magic. You definitely eat less. Thus the weight comes off. I also have noticed an increase in energy and desire to exercise which of course compounds the effects. I truly believe this company is above board in the way it handles everything. The medication arrives as promised. There has been no misleading information or erroneous charges. They do start you on a low dose and then increase the dosage over time to make sure that you tolerate the product. I believe this would be the protocol for any legit company. I have appreciated having guidance from phone consultations at no additional charge.

I stared Medvi 3 weeks ago. So far I've had very minimal side effects. Headaches were one but I've seemed to have adjusted to it and don't have a many. Constipation is another one and I'm on 2 other meds that cause it so I'm taking steps to relieve that. I have noticed my appetite decreased and I have lost 4 pounds so far. Medvi offers support and I've reached out once and they promptly responded. So far I've had a very good experience with them and I'm excited to continue working to achieve a better me.

I started my medication on September 1st. Both September and October everything went well. November 4th, they charged my account and told me it was time to renew my order. So, I did immediately and my 3rd dosage was approved and sent to the pharmacy and was confirmed on November 4th. I was told I would receive a shipping date as soon as it shipped. It has yet to be shipped as of November 17th. So now I've missed my next dose. They have used a different pharmacy with every order. That alone should tell you that they have an issue. I've requested a refund, but they are afraid the medication will still be shipped. They should give me that medication for the endless time and hassles they have put me through. How can you charge $299.00 for something you didn't or couldn't provide by the needed date.

I am extremely disappointed with my experience. I was given untrue and misleading information repeatedly, and I still have not received the medication I paid for. I called customer service six or seven times, and every single time I was told something completely different. None of those answers were accurate. On one call, a representative put me on hold and never returned, leaving me with no resolution. When I asked to speak with a manager, I was given a ticket number, but the manager never called me back. Instead, I received a vague and condescending email, which only added to my frustration. To make things worse, that email offered me a $100 credit, as if more purchases and more aggravation were an acceptable solution to the problem they created. This company has shown me that they are unethical and do not care about their customers. I strongly advise others to beware and think twice before doing business with them.

I’ve been using Medvi for my weight-loss journey and overall I’ve had a good experience. The process was easy — the online consultation was straightforward, the provider explained things clearly, and the medication arrived without any issues. I also appreciate that their support team usually replies quickly and keeps things simple. I did notice results, especially in the first couple of months, and it definitely helped me get on track with my routine and appetite control. For anyone looking for a convenient telehealth option, Medvi does make the process feel smooth and accessible.

DO NOT GET SCAMMED! I have now been on their "medication" for 2 weeks. My 3rd dose is due today. I have not changed my eating habits or exercise during this period of time. The same routine I did when using another company's medication. With their program, I lost 1+ pounds a week. With MEDVI, I not only DID NOT LOSE AN OUNCE!!! I weigh EXACTLY the same now as I did then. Therefore, I am 100% sure they are supplying customers with a B12 placebo to achieve the pink color so that people think there is actual medication in the bottle.

While I found the service and product excellent, I am very disappointed in the misleading amount quoted for the cost. I am a pretty sophisticated person and I can't help but feel mislead. After the first month the amount charged went for $179 to $299. As I only intend to stay on the program for 3 months, I'll stay with them for the next cycle. Just feel taken.

My experience with MEDVi has been excellent. My Customer Service Representative Danica listened to my questions and provided me the information I requested, such as how much weight I should be losing and my delivery schedule. I appreciate knowing I had someone to contact should I have any questions. In addition, the delivery of medication was on time and easy to track. I’m excited that I am using MEDVi because of the great customer service I have been receiving and the product the product itself!

I was hesitant to start a weight loss program with semaglutide, but MEDVi made it a smooth process with lots of support. My medical advisor provided all the information I needed, answered all my questions, and checked in on me regularly. I appreciated the personal phone calls and messages that kept me on course. It's hard to know if your experience is typical compared to others who try the program, but I lost significant weight, had very little issues with side effects, and felt confident I was doing so in a healthy manner.

Do not under any circumstances order from this company. They slammed my card for $900 in total and I only received one month of GLP one medication which was supposed to be $179 however they charge me $299 and continue to do it for two more months without sending me product. I have been going back-and-forth with them. This is a company that has scammed way too many people. I am very, very, very, very very dissatisfied.

My experience is new on this. I signed up and I thought I was going to be charged only for the first month at $179 + fees. When I looked on my bank account-I was charged $747.00. I have been trying to get some answers to see if this is a monthly charge or just a one time for maybe 4 months. I still haven't heard anything. I am not sure if I read the agreement incorrectly or if I have been deceived.

MEDVi has been a great experience for me! Down almost 30lbs, with lots of encouragement from all the people that I come in contact with at MEDVi. Really great customer service-easy ordering, timely delivery and people that understand some of the frustrations that go along with this journey:)

The process was easy and fast, but it also thorough, which is reassuring. The product was shipped quickly and packaged well. I'm on my second week and have had no side effects, but my dose is low. I would only suggest that they be more forward about the price increase after the first month.

Today I am scheduled to begin my second month of GLP-1. When I didn't receive the med, I called the support team (obviously nothing more than Customer Service). After a lot of apology language and process dates I was finally told they were experiencing "a little shipping mess". After more useless back and forth, I was told this was a common problem. Since this was a common problem and the solution was to put a note in my account, I asked to speak with the person responsible for finding a solution to late delivery.

So far my experience has been great. The approval process was smooth. My initial medication took a little longer to arrive than expected but nothing concerning. I am about 3 months in and down 11lbs. To be honest, all I’ve changed is how much I eat. The injections started curbing my appetite immediately. I’m slowing adding in exercise to help with the weight loss but so far, I’m happy with my results.

After this month, I will not be moving forward with Medvi. My experience over the past week has been unsatisfactory. The staff has been unhelpful, and their tone has often felt dismissive. Additionally, there were several occasions when they failed to follow up with me as promised. The customer portal provided incorrect information, and an attempt was made to collect funds despite my having made a payment just the week before. As a result of the lack of due diligence from two patient advocates and poor customer service, I will go a second week without medication. Bottom line: your business practices have been unprofessional and unacceptable. I have no complaints about the medication.

Ordered injectable, received oral medication. Would not issue a refund or fix this issue. WOULD NOT RECOMMEND unless you have an entire day to jump through hoops to stop everything. Had to speak to multiple representatives to stop. You are also automatically added into a monthly subscription with no way to cancel. You also can't even change payment information.

This organization is completely unsupportive when a customer has a need. They are ONLY concerned with selling you more products, not your reason for using meds. Customer service provide inaccurate information, and DON’T TRY TO GET THEIR promised MONEY BACK GUARANTEE. Totally bogus. They schedule doc/nurse meetings, then call days earlier to push you to refill sooner. Then the scheduled meeting is not needed, but their records reflect you missed all these meetings!

I love using MEDVi!! It was so easy and I’m currently only 5 pounds away from my goal after being on it for 3 months!! Also very affordable and I still feel like I have the access I need to take it safely! I’m really glad I started this journey with MedVi!

They state no membership and say you have to request your second month supply. They charged my credit card without me requesting the next month. I didn’t fill out a request form. The vial they sent for the first month was only 1/4 full. So far the company seems like a rip off. The BBB reviews are terrible too. Most stating credit card charges without consent. They hide the automatic shipping each month.

Updated on 11/12/2025: "Good morning Suzi, Unfortunately, I am unable to locate an account under that information. Is there another email address or last name the account would be listed under? -MEDVi Team". I can not respond in private to this. But no. All the info I have was correct. Order number **. This was dated 11/14. Now it's radio silence since. How convenient.

Sign up easy. Doctor was very kind and made sure I understood the program. Follow-up by rep was also very kind and there was no pressure to purchase other services. Made follow-up in 30 days. Lost 6 lbs first week!

I signed up for your service at the introductory price of $179 for the first month. However, in the second month, the cost unexpectedly increased to $299. I immediately called to cancel my subscription on that same day. Despite canceling, I was informed that $80 would be withheld for a telehealth visit because I responded to a text message stating the medication was ineffective. Unfortunately, I did not experience any weight loss while using this medication, and I believe this situation is misleading and unfair.

It’s SCAM, Injection got delivered. Have been waiting for close to a month for a Zofran fill. Emailed 8 different times, You get the run around. Promised to get on it and nothing is done. Then blames the pharmacy.

I am in 2 weeks.....it's been great. Got a personal phone call from my account manager and extremely nice to actually have a person to person conversation for any questions. Looking forward to my weight loss journey.

I am not sure if this is a scam or terrible customer service. They sold me medication and sent me an almost empty bottle. When I emailed them they put me through a lot of hoops and then said sorry, there was nothing they can do about it. So, I paid for air.

Took my money upfront. Tried twice to schedule an appointment for intake which they required. Hung up on for no reason both times though somehow one got scheduled. I showed up for it on time and NO ONE EVER SHOWED UP. I contacted the chat and they said my appointment had been rescheduled. They started a new appointment and again, NO ONE SHOWED. Now I am on hold again, to get a refund and the line literally just went dead.

In October, I transitioned from my previous provider to Medvi for my GLP1 prescription and was billed in both October and November; however, I have yet to receive any product. Upon contacting the service line for assistance, I was met with an overseas call center where communication was challenging, compounded by background noise that made the experience quite frustrating. Consequently, I initially suspected that Medvi might be a scam and began taking steps to report the matter to various state and federal agencies, as well as disputing charges with my bank.

I don't know how they got my number cause I have zero interest in weight loss. Caller refused to say how they had my number beyond "you signed up on the site" which is definitely false because I have never been to the site and have no interest. Basically a phone scam.

I’ve only just started with this company but my first order came very quickly and so far they have been very good with all communications and directions for success. I’m looking forward to a new lease on life and a successful weight loss journey.

I will never use this site! The amount of annoying text and email ads is absolutely ridiculous. I get 2 to 5 texts and emails a day. What is worse is that they make it difficult to contact them to stop the ridiculous amount of ads. If it doesn’t stop, I may have to sue them.

Before joining MEDVi, I was using another company called Health Rx. I was extremely dissatisfied with their service and needed a switch. Since joining MEDVi, I have had nurses available at any time for any questions or inquiries I have had. I can get a video visit within a day. The prices are fair, speaking as someone whose insurance does not cover these medications. They offer me other medications as well to help with any nausea side effects each refill. I have not had a single bad experience since joining MEDVi!

AWFUL!!! I registered with them and when I called them to find out where my Rx was, they couldn't find me in the system. They typed the last number of my phone number wrong. Customer service is a nightmare. I DID have a fantastic conversation with Mack. If you get Mack, he is clear, sympathetic, and listens... So he is top notch. I had one lady who literally hung up on me when I asked her if she was a nurse. WHAT? Another lady who no clue how to find me and after several attempts of giving her my information, I told her I had to hang up.

MEDVi has been outstanding; they are kind, professional, and really concerned. Everything went without a hitch, and I always felt encouraged. I heartily suggest them to anyone searching for trustworthy health or medical assistance!

I paid prior to my visit with a provider. I was told I will receive my medication around 5 business days. This timing worked perfectly because it gave me a month to deal with side effects prior to a big event. I have received countless emails and text slow walking me with the exact same questions. I respond, call to answer and they still go nowhere. An example: "You need to meet with a provider before we can proceed," AFTER I have met with a provider. Several emails and calls that I need to fill out an intake form. Well, I've filled out 4. It goes on and on. Every call is "escalated" with promises and apologies. I have lost all faith that I'll ever receive my prescription. If I do, will my refills come one time? I wouldn't recommend this company at all. Zero stars.

I opted for the pills as I wasn’t certain of giving myself injections. After the first two weeks I gained two pounds, going from 170 to 172) even with my usual eating and daily 3-4 mile walks. After speaking to friends who said the injection may be more effective I emailed MEDVI and they acknowledged receipt of my request and said it would be reviewed. A week later I wrote again having not heard back and they responded saying I need to make a note when I do my one month follow up form. When I received the form there was no place on it to note my request. So I submitted it and made a note in the email. Again my request was acknowledged.

FALSE ADVERTISING!!!! They don’t have any deals. Don’t buy until you speak to a live agent who can confirm the pricing. It is actually $399 and not $179. It’s a ploy to get you to their site on a pretense of a more affordable plan.

I purchased the GLP-1 injections for $179. I had a family emergency pop up and needed to cancel and have this refunded. I sent them numerous emails canceling and requesting refund to the company. I got an email saying they received it and would process it and contact me in a day or 2. But even though they received my request they still went and sent the script to the pharmacy and then today I got the email the medication was shipped to me. I spoke to them and they told once the medication is sent to the pharmacy they are unable to cancel or return it because it's tailored to my needs. I don't care because I have the evidence I requested this canceled and refunded BEFORE they sent the script. They had the knowledge that I wanted this canceled and ignored me and sent it anyways. I reported them to the BBB and I filed a charge back and if they keep refusing to refund me I'm taking them to small claims.

I’m with Medvi for almost 4 months now and have lost over 30 pounds! Getting fast responses and support whenever I need and overall a very smooth experience! Very happy with my results and will recommend Medvi to everyone who needs it!

Medvi advertises itself as the cheapest and is one of the most expensive after month one. Which makes them fraudsters... How can anyone believe they're being honest about the medicine they are providing.

Beware of this company-- They are not medically-aware of the product they are selling. I began the program on Oct 20. At the time, before my first prescription was approved, I had a telehealth consultation with a healthcare provider. All seemed legit. I read reviews saying to stay on top of the refill/renewal form -- or MEDvi would just refill automatically for you without it, charging you regardless. I attempted to fill out the refill form on my 3rd week in the program on Nov 7, but was immediately emailed a message that it was too early to do so.

I am so grateful I got Ally ** as my advisor.. She always calls me back (any time of the day) if she is already on another line. I do not have to wait as she usually calls me back with in minutes! She KNOWS her product and explains things to me simply as I was leery at first but with her assistance I feel comfortable moving on with Medvi's products. This is my first experience using a product like this and because of Ally I want to continue until my goals are met! Medvi has worked with me when there have been complications (I live across the US from Ally and she takes care of any concerns I have had). I really like the product Medvi uses and with Ally holding my hand I am a permanent customer)))! She is professional and stays with me as long as I want ..she has never said she has to go...

I am approaching my 3rd month with Medvi and have had an overall positive experience. I love that there are no hidden fees. Product has been easy to refill and ships incredibly quick. Prices are competitive to other similar companies. The patient portal makes access to everything you need very simple. I love that there is a place to track my progress!

I started tirzeptide lowest dose June 4.. Process was very straightforward. Cost is $ 179 first month and $399 after dosage increased.. I experienced a thorough medical review before starting and then a monthly check in with a clinician.. I am now at 35 dosage (7 in equivalent). I have lost 41 lbs.. The first two months were quite unpleasant..like morning sickness all the time so I did use the anti nausea medication they prescribed.. Labs required are paid by MEDVI… I am going very slowly with dosage deliberately.. Sometimes you don’t lose anything one week then it starts again. I am VERY happy with MEDVI and their compound tirzeptide..and the results so far!

I had complied with med V’s request for a doctor's clearance and the blood work. I called a week and a half ago to inform them that I had uploaded my medical clearance and was ready for the medication. The ship the med the support person assured me that I would have my medication by or around Monday, November 3 third. I followed it up on November 5 since I had not received my medication. This representative confirmed that all my information was in, but said I had to have another doctor appointment before the medication be shipped.

I am reviewing Medvi's service and administration - not the product at this time. Bottom line, the company charged me (so far) $179 for a product/service that is not being delivered. After initial consultations the decision was made to move in another direction at this time, so I called and canceled the account and any further transactions. Nonetheless, Medvi refuses to refund me because, as Pammy Andrews, Medvi Patient Support Team Representative, has informed me they are " unable to issue a refund for the recent charge, as it falls outside of our billing cycle policy." Yes, that is verbatim the reply I received - what insolence, gall and disrespect!! I think that society's policy dictates that proper and legitimate businesses refund customers' money when necessary and required, and especially if, in the end, NO TRANSACTION TAKES PLACE. This lack of professionalism and inability to conduct honorable e-business is inexcusable.

STAY AWAY!!! Read the reviews first! Notice how they all have the same responses! They are just out to get your money. No contract but they will charge you before you even get to speak with a "doctor". You don't have time to review the order or dosage before the say it's already shipped. If you cancel they still charge you the next month and say that the order is processed and they cannot stop it. Lies, lies, lies!!! DO NOT go with this company. I wish I had read reviews before contacting them!!

Horrible company, Beware! I joined in September and advised them I was on this GLP prior and lost 44 pounds in six months with another company. I stopped using it for two months and joined Medvi in September when I decided to restart. They gave me a prescription and I told them it would not work as I was on a higher dose with more units prior but they insisted it would work and for me to use it. I gained seven pounds in the first month and was charged for this.

Had a subscription with MEDVi for weight loss medication. First two months went fine, no problems. In September was charged $399.50 for the upcoming month medication, medication was shipped on 10/9/25. Was not delivered until 10/16/25. Was told by MEDVi not to pickup the medicine because it had not been refrigerated for seven days and would not be good. Was told medication would be reshipped but never received. Have been trying since 10/16/26 to get issue resolved but only told it would be escalated and manager would call. I have not received any call backs as of 11/5/25. Account still charges $399.50 and no I have received no medicine. This company is horrible to deal with if there is an issue with your account or shipping. Looks like they just made $399.50 for nothing!!!’ Would not recommend this company.

I've been on MEDVi for a few months and I'm happy with the product. I've made the necessary lifestyle changes and I'm edging towards my goal weight. The customer service is solid. The price is high but it's an investment in my overall health so I'm willing to sacrifice for a few months for long term success.

This has been a nightmare company to work with. I had originally decided on oral medication. I picked this and scheduled with a consultant. First, it's important to note, I got an immediate notification stating order would be processed in 2-5 days. I had a consultation with one of their practitioners within less than 24 hours. The practitioner tells me, "the pills are not effective. Injections are better and have less side affects." Within seconds of that consultation I get notice that my prescription has been sent, What? Also beware the big front page notice "Money back guarantee" is only once you've paid them for 5 months. I contacted the company immediately and shared what the practitioner said. I also shared that I didn't think it would process until after I met with the consultant.

I was nervous at first being an athlete my whole life, I felt I could just hit the gym. But then work piled up, family took over my free time and I really couldn't find gym time. But then I looked into MEDVi and it was EXACTLY what I needed to get things back on track. Meeting with my counselor and being walked through each step. Shelby has been AMAZING 😍. Her follow up and genuine compassion and friendly nature has made my journey worth every second.

I’m pleased with my progress with using Medvi’s weight loss medication. Since using the injections, I lost 14 pounds. I’ve tried another medication before and didn’t see the results and experienced gastrointestinal issues.

Here’s my story: My card was charged by MedVi on 7/14/25 so I received my order shortly after. There was no vial of medicine in the bag with my order so I thought the syringes were loaded. My husband had to have a total ankle replacement in July with short notice and could not put weight on his foot for three months. I communicated with someone at MedVi and explained I needed to delay the start of the med in case it may make me feel sick because I had to take care of my husband. Now that he’s back on his feet, I was going to start. That's when I realized the syringes were all empty.

I signed up for Semaglutide injections with MEDVi on 10/4/2025 for a price of $179 per month. I stated reading some comments online about this company doing a bait and switch and charging their customers a higher price when dosage changed or when they re-ordered so I emailed their customer support team and let them know about my concerns. They quickly responded and said I should not worry, that my price was fixed and that my fixed amount would never changed even when my dosage increased. Then on 10/30/25 I put in my order for my second month of medication and nowhere did it disclose a price, I just thought I was re-ordering at my fixed price they had guaranteed. Then I saw the receipt come via email and the charge was for $299.

The program was thoughtful from start to finish. My doses were adjusted based on how I felt, and every step was tracked with care. The MEDVi team paid close attention to my progress and checked in regularly. I’ve lost 17 lbs so far and truly appreciate their dedication to patient care.

I never felt left in the dark during my time with Medvi. Every question I had got answered quickly, and every change was explained clearly. That kind of communication gave me real confidence in the process. I’m down 13 lbs and feeling completely in control of my health journey.

I had an extremely disturbing experience with Medvi. I was sent someone else’s prescription medication, and the medication that was supposed to be for me was completely wrong. After taking what I believed to be my medication, I became very sick. This is not a minor shipping mistake — it’s a serious medication safety violation and a breach of patient privacy (HIPAA). Receiving another person’s prescription and being given the wrong drug poses a major health risk and shows a complete lack of quality control and oversight. I contacted the company immediately, requested a full refund, and asked for an internal investigation. I strongly urge anyone considering Medvi to proceed with caution and verify all medication thoroughly. Mistakes like this can have dangerous consequences.

I'm just ending my third week on ** tablets. It was fairly fast and painless to get everything in motion. The visits are easy and the doctors and staff are quite helpful. My medication came within a few days of ordering with instructions and answers to almost any questions that I might have had. The pills easily dissolved under my tongue and seem to work right off the bat. I'm down about 8 lbs. Prior to COVID and a major injury I weighed about 190lbs. I was over 215 when I started this journey. My goal is to get down to about 180lbs.

I warn you to run away and run away from this company, this is scam. I never approved a charge for any product and they charged me $179.00 to my credit card, I called them immediately, literally 5 minutes later they took me in charge and told me they wouldn't return the money because the order had already been processed and they had sent the product and created a tracking number. I sent them 6 emails rejecting any business with them, and they keep sending me emails, texts and calls as if nothing had happened. I already called my bank to cancel that charge and make sure they didn't charge anything in the future. When you call, you were only indue in an office in India.

Do Not order this. I have been on this for at least 5 months and have not lost ANY weight. Each time they would increase by small increments but never worked. Last time they said they would put me on a different medication! One time I received the medication and the ice was melted and warm. I called about this and they said it was still good. So why do they even ship it with ice packs? I have cancelled and hope others are able to see this before they get on this merry-go-round.

Do not order from this company!! If you want to wait weeks for whatever product you think you’re getting. Do not order from them. I believe they are complete scammers! I never received meds! I called every day for updates! One week later I’m still being told my order has been escalated to the “MD”. I finally cancelled after but still being charged for a prescription I never received

The onboarding process was smooth and easy to follow. MEDVi made sure I understood every step, from consultation to medication delivery. I’m sleeping better, eating less, and have lost 14 lbs in three months. The transparency and ongoing support really stand out. Highly recommend this team.

Every person I interacted with at Medvi was kind, patient, and never judgmental. That made all the difference for me. I felt understood from the first consult and supported at every follow-up. I’ve lost 11 lbs so far, and I finally feel hopeful and in control of my health again.

Went through the process and they hit my card for $299. I set a phone appointment, as they requested, for 10:00 am but no one called. Checked the status throughout the day and it was “to be reviewed”. In the evening, got a report saying nothing new but advising I talk to my doctor and that they hoped they would be part of my health plan. I responded that if this was the case, why did they hit my credit card in the morning? They responded with an email saying I was approved and required me to complete the payment authorization a second time. Immediately smelled of scam. Contacted the credit card company to report fraud and stop payment. Will go see a real doctor instead. To me, this company is an AI-generated scam. Beware.

MEDVI is a no-go. Their communication is horrid. They only go to 11 mg, didn't tell me that anywhere, and then shipped me half the dose I am already on, which is 12. The provider said this morning she couldn't remember what she had told me, but they only go up to 11 mg. I am now having to work with their customer service to get a refund. And they are not budging on rectifying their error.

I received one month in September. I gained weight. I got an appointment with "the physician". Agreed to up to **. I waited a week, never got the drug. Called, spoke to customer service in Philippines. Was told my account was on hold. They could not tell why. I was told the hold would be released. I okayed to charge my card. Waited another week, no drugs. Called again, thus time the CS person would not tell me what country I was talking to. Again gave the okay to send the drug. I was told I would get it in 3 to 5 days. Another week. Called CS today. Spoke to someone in South Africa. I was told my account was suspended until Nov. 14th This is not good medicine. US has HIPAA laws. How many countries are getting my health records. I told them to cancel my account. This company is bad business. Do not start!

Updated on 10/30/2025: This is a scam. They will not stop contacting me, even though I have practically begged them not to. Buyer beware. Not a trustworthy place. I have tried to block them. This is a helpful warning. DO NOT EVEN CONTACT THEM. YOU'LL NEVER GET RID OF THEM.

WHATEVER YOU DO, DO NOT DO BUSINESS WITH THIS COMPANY. I completed an order with this company the first week of August, received my product, and began my journey shortly after. I started to feel very bad side effects and no positive effects, so I did not sign to receive any other orders. So, on August 30, I was charged $ 399, and again on September 28, not only did I never receive my orders, but they refused to give me my money back on 2 separate orders in August and September 2025. They said that, according to their policy, it was too late for them to issue a refund as it was beyond the 28-day billing cycle, and they were only able to provide me with a store credit for more products that did not work at all.

The customer service was amazing! The people that I spoke to on the phone were kind and respectful. Absolutely five star. However, the overall company is not to be trusted with your money. They take your credit card, they offer you a certain price and then they charge you $100 more. You call them, they give you $100 coupon but that's not until your next time. So then I get the product and I'm supposed to get a .07ml and I get 025! Now I was with another company, that's why I was up so high. I am on social security, I can't be playing with my budget like this. They cause me a serious hardship! I trusted them and they burned me twice. I canceled!

Every step of the way, MEDVi has set me up for success. From my initial consult with a nurse practitioner to dedicated staff available to answer questions and provide answers to any questions I might have. The medication has helped me lose weight with an ease that I have never experienced before. And I am speaking as a person who has fought weight gain my whole life. I have focus, energy, and no food noise constantly distracting me from achieving my dietary goals. There have been no side effects of gastric upset or headaches. Of all the sources I reviewed, MEDVi offered the most affordable plans. They made it easy to make a lifestyle change towards a healthier me!

My experience with MedVi has been consistently frustrating and disappointing.

Signing up was easy. No problems with communication, was able to get question answered through phone call, e-mail and text. All supplies included with thorough instructions. They check in with you before refilling RX. Lost 10 pounds first month, cravings reduced, hunger minimal! Highly recommend!

I started the program in mid-June. I have been impressed with the initial processing, interviews, lab work etc. as well as the on-going communication with my account manager, required info for refills and the patient support line. My goal has been to lose the weight slow and steady. I've lost 18 lbs and feel great. My required 90 day follow up labs show a decrease in total cholesterol, A1C among other things. The best part is I'm learning different eating habits for the long term.

I have been using MEDVi for about three months now and am learning that you have to trust the process. My weight loss has not been exactly what I thought up to this point but I am sure after a few adjustments in either what I eat or how often I eat it will get better. The company seems genuinely concerned for my welfare and well being. They are very good at communicating and getting back to you when you have concerns. Just a phone call or text message away. You can even chat online with them if needed. I recommend you try it out as it does reduce the food urges.

Horrible. After signing up, I felt like I was in a timeshare selling seminar. I tried cancelling, and it was like dealing with the worst cable company ever, "escalating" from one person to another, offering me different discounts to stay, saying they need to "investigate", all while their website says "cancel anytime". After repeated emails, phone calls, and transfers, they finally cancelled my subscription. Avoid these people like the plague.

Could not recommend them any less. After signing up and having a quick online interview with a doctor, which they were 30 minutes late for I proceeded to get 3-5 robo calls from a realistic sounding AI named "Alex" who opens the conversation with "hello, hello can you hear me?" to try and make you think you are actually talking to a human. These robo/spam calls then proceeded to happen every single day following signing up until I blocked the number. I called back to try and talk to a human, went through the call chart and pressed 5 to talk to a person. My phone connected and then was silent for 5 minutes and then I was prompted to complete a survey about how great my customer service was today before being hung up on.

I have been so happy with my journey so far! I’m 3.5 months in and I’m down 20 pounds and 4 pant sizes. The communication, shipping time, and care that I have received so far has exceeded my expectations. I cannot believe how easy it is to use MEDVi and I can’t wait to continue my journey.