
MEDVi Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
+1 more
About MEDVi
MEDVi, started in 2023, is a virtual health care platform that offers an online weight loss program with prescription medication and counseling in 49 states. The company partners with Belmar Pharma Solutions and Beluga Health to offer GLP-1 medications as part of a monthly membership. Patients can get a prescription with or without meeting with a provider. Membership includes unlimited doctor visits and 24/7 messaging support.
Visit home.medvi.org- Medication included with membership fee
- Fast approval and shipping
- Unlimited provider consultations
- No contract required
- Money-back guarantee
- Doesn't accept insurance
- Branded tirzepatide not available
MEDVi Reviews
Filter by Rating
- (892)
- (117)
- (47)
- (64)
- (1,103)
Popular Mentions
- 4,961,910 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Top reviews
- Top reviews
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,961,910 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed April 30, 2026
I recently switched to MedVi and the difference has been night and day. Previously, I was paying nearly double the price for my GLP1 medication, and this didn’t even include the cost of monthly office visits. The ordering process is straightforward and easy to navigate. Beyond the savings, I’ve been really impressed with the communication; it’s helpful and keeps me informed. If you are looking for a more affordable and efficient way to manage your medication, I highly recommend MedVi!
Reviewed April 30, 2026
It wasn't until I noticed myself grinning at my reflection that I realized how frequently I avoided mirrors. In addition to helping me shed 26 pounds, MEDVi also assisted me in mending my relationship with myself. Now, I'm opting for self-care over self-criticism. Everything becomes easier to handle. Meals, exercise, and stress don't overwhelm me as much as they formerly did. That balance is crucial.
Reviewed April 30, 2026
My turning point was catching myself smiling for no reason. Losing 28 lbs with MEDVi brought back a happiness I didn’t realize I’d lost. I feel lighter emotionally, more confident, and excited to keep improving. It’s amazing how much your mood changes when your body finally feels good.
Reviewed April 30, 2026
Should have read the reviews. Same as many other clients. Noooooo weight loss nothing. They everybody is unique. The heel with the you mean every medication is unique. I’ve sent a sample to a lab to get tested and then I will be taking legal action. I have these meds before and lost 12 pounds quick. These people are just talking advantage of those of us that can’t afford the real thing from our insurance. Unethical company. Will let everybody know. Spread the words. The reason it’s a possible affordable injection is because it’s watered down so much. How about a class action suit for all who received the tainted injection meds
Hi Chrissy, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed April 30, 2026
Medvi started me on Semiglutide at 2mg per week. No real changes. The beginning cost was $179.00 with following monthly cost of $149.00 per month. I asked repeatedly if the price would go up & was told repeatedly no, it would stay at 149.00 per month. On their billing, it shows my second monthly charge at $149.00. Then I got an email telling me they had tried to charge me $299.11. That is called bait & switch. In my mind, it is stealing. I cancelled immediately. Nowhere is there any billing for $299.11. The beginning month shows $179.00 & the following month (this month) show $149.00. But they tried to take 299.11.
Hi Barbette, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed April 29, 2026
My experience has been super easy and straightforward. I have gotten the feedback I need and so far medicine has came back to me on time and any issues I had were resolved super quick. Every agent I have spoken with is professional and kind.
Reviewed April 29, 2026
Before I ordered I read previous reviews from different sources and Medvi was always rated in the top ten. I am 61 years old and very active: gym, hiking, walking. I've tried high protein, low carbs and everything In-between. I just wanted to lose ten pounds. I wanted to lean out. I ordered Medvi, easy to order and great support system. It took about 10 days to receive and on day 3 my appetite, my food noise dropped tremendously. I kept on a low dose, I wanted to lose the weight without losing muscle. I increased my protein and amino intake. Every week in the last 3 months I lost a pound a week. I always felt great! I have a few more pounds to go. My Medvi support Anna has been helpful on my journey. I am almost at my goal and love how I can fit into my clothes in the bottom drawer. I feel safe and confident in using the Tirzepatide from Medvi.

Reviewed April 29, 2026
Don’t get caught up with this company! I ordered the 4 part ED meds for $200 a month. Their “doctor” did not approve it for me but instead of telling me first, she automatically ordered me a two part medication for the same price. I was not interested in taking this med. I had to spend almost an hour with their ** customer service rep who could do nothing for me and told me he could neither refund my charge or stop the shipment even though I spoke to him only an hour after hearing from the “doctor”. Don't waste your time or money! If you do, remember I told you so!
Hi Ant, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would love to be look into this for you but would need to gather more information to be able to locate your account with us. Can you please provide your full name and email address as listed on you account? We look forward resolving this with you! - The MEDVi Team
Reviewed April 29, 2026
I made an order and got the medication. I had Cleary stated that it was a one time order and not a monthly subscription. I tried the medication and it turned out to be another Online ED medication scam. It never worked. This is just a concatenation out there for the company to make money..The company has continued to get money from my account. When I called them and spoke to a Mr. ALVAN, he told me that they can't refund my money and I should be careful next time and read their conditions word by word. Right now they have accessed my account and chopped of $114.00 receipt no.26406877 dated April 28th 2026. The company is based in Des Moines, Iowa, USA. Please I urge you all and Sundry to think twice when giving out your bank details to this company with a very elaborate mode of scamming desperate ED patients. Through.
Hi Franklin, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Updated review: May 7, 2026
The company has resolved the issue and miscomunication.
Original Review: April 29, 2026
Medvi is not a trustworthy company. I cancelled my subscription the day after I was charged because I thought I was receiving an oral pill glp-1 for $149 a month, but it turns out that is for the injectable version. So I requested they cancel via their chat tool and was led to believe that was done. Then I received a $349 charge weeks later, and they claimed that I had cancelled only my injectable subscription but switched over to the oral subscription.
I messaged them the same morning the charge showed and explained the situation. They claimed they were not able to find the previous chat and that even though the medication hadn't been shipped, they could not refund it. So at best, it was a misunderstanding on their part (though, conveniently, they can't pull up the chat data from their own website) and at worst, it is a misleading and intentional way to continue charging for a subscription that should have been cancelled. I would highly recommend you not do business with this company.
Thank you for sharing your feedback, and please accept our sincerest apologies about the confusion and frustration surrounding your subscription and billing. I completely understand how upsetting it must have been to believe your cancellation had been completed, only to later receive an unexpected charge. This is not the level of care we aim to provide. We would appreciate the opportunity to make things right and will be reaching out to gather more details. – The MEDVi Team
Reviewed April 29, 2026
I began using MedVi over a year ago after my insurance company stopped covering semaglutide and I had quick weight gain. Customer service has always been kind and helpful, but I had some difficulty getting back on the right track with the medication. After conversations with the doctor and nurse practitioner, my medication was adjusted. At the same time, I was assigned to an Account Manager, Angela, who could not have been a better fit for me. She has accompanied me for the past six months with care and expertise. I am happy with my success, the process of receiving treatment and the efficacy of the medications and care I have received.
Reviewed April 29, 2026
I am really pleased with the initial dose prescribed. I am losing weight and a healthy way. Maintaining protein and fiber intake. The side effects are minimal and easily managed. Very pleased with the dosage and plan on keeping it at the same dosage. Thanks for checking on me.
Reviewed April 29, 2026
I cancelled my subscription in the beginning of March and have been charged twice since then. When I call customer service, they say they cannot reimburse me for the $800 because it is against their policy. They also state that there are no supervisors or managers available to speak to and no corporate number that I can call. According to the women I spoke with, it's just a free-for-all frat house and no one reports up through anyone. Absolutely ridiculous. For those of you looking for a great company that offers the same prescriptions, RO. is where to go. I regret leaving them to try MEDVi. The "free" subscription is what sucked me in. You definitely get what you pay for.
Hi Jessica, thank you for sharing your feedback, and please accept our sincerest apologies for the frustration and inconvenience you’ve encountered regarding the continued charges after your cancellation request. This is not the level of care we aim to provide. We would appreciate the opportunity to make things right and will be reaching out to gather more details. – The MEDVi Team
Reviewed April 29, 2026
I have had good success have been doing this program since January. Started photo was 250 and second photo is 4 months later in Paris 225. My husband decided to spring for a new wardrobe because my old size was loosy goosy
Updated review: May 1, 2026
Medvi reached out and worked with me in correcting my situation which is why they went up 2 stars for being so prompt in helping me resolve this issue. I also received an apology which was greatly appreciated.
Original Review: April 29, 2026
As I have read a lot of other reviews it seems I have also had the same experience as others. I canceled my subscription but got charged and still haven't received the medication for that but they took $349 from me (April 2026) and after changes to my lifestyle and on this medication I believe the little weight I loss was due to what I did and NOT what the medication they gave me. As for customer service they are HORRIBLE the lady left me in tears not caring about anything!!! Also in an online chat the person didn't even make it clear about their cancelation policy just said sad to see you go and gave me a phone number to call to finish the process of cancelation, that is where I was in tears by the end of the call. I even asked for a supervisor to call me, but they don't only someone sending emails to me.
Hi Anna, thank you for sharing your feedback, and please accept our sincerest apologies for the experience you had while trying to cancel your subscription. This is not the level of care we aim to provide. We would appreciate the opportunity to make things right and will be reaching out to gather more details. – The MEDVi Team
Reviewed April 29, 2026
I have been on compounded semaglutide for about 6 weeks now, however I have not seen any results even with my dosage being increased. I am exactly the same weight as when I started so I am starting to feel very discouraged. The medvi team has been great however, and very quick to respond. Shipping was incredibly fast. I’m just not sure about the actual medication itself and it’s effectiveness. I’ll probably give it one more month before I end up switching over to a different company.
Hi McKenna, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed April 29, 2026
The medication from MEDVi helped me reset my eating patterns in a way I didn’t think was possible. I’ve lost 30 lbs, and I’m no longer snacking out of boredom or stress. My appetite feels balanced, and my energy is more stable throughout the day. The support alongside the treatment made a huge difference. I always knew what to expect and what to do next, which kept me motivated and confident.

Reviewed April 29, 2026
Worst possible company. It is a total scam. They just take your money and give you nothing in return. Took me threatening to file a claim with my state's attorney office for them to refund my money. Stay far far away from this so-called company.
I’m really sorry to hear about your experience, and I truly appreciate you taking the time to share your feedback. I also apologize for the delay regarding your refund—this is not the experience we want for our patients, and I’m sorry for the frustration this may have caused. We will be sending you a follow-up email shortly with additional details.
Reviewed April 29, 2026
I was surprised that even basic actions, such as sitting cross-legged, could feel so unique. Losing 24 lbs with MEDVi has made my body feel pliable and at ease once more. I experience reduced stiffness, less bloating, and a greater sense of empowerment. It’s invigorating to feel this competent.
Reviewed April 29, 2026
The thing that shocked me the most was how light my morning walk felt. I lost 29 pounds with MEDVi, and all of a sudden, my body felt lighter rather than heavier. I got a huge boost from my neighbors' comments that I seem more lively these days.
Reviewed April 29, 2026
The day I joined a group hike without fear of falling behind was one of the proudest moments I've had in years. MEDVi helped me shed 33 lbs and regain strength I thought I'd permanently lost. I didn't just complete the hike, I enjoyed it. That sense of capability followed me home. I'm showing up in ways I avoided before, and I'm loving this version of myself.
Thank you for the kind words and the 5-star review. We’ll be sure to share this with our care team. Providing clear guidance and ongoing support is a big part of what we focus on at Medvi, and we’re happy to hear you felt well taken care of.
Updated review: April 30, 2026
They contact me and refund my money. Hope everyone get their money back!
Original Review: April 29, 2026
Beware. This is a scam! They’re not legit due even FDA government had warnings about them and they are not BBB approved! All this people that saying they’re legit, they are AI GENERATED! There are a lot of people filed complaints and soon lawsuits! Ripped off your money, they charged you constantly when you cancel subscription or even if you have not received any medications!
I’m sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand how concerning situations like this can feel, and this is not the experience we want for our patients. A refund has been issued. We take feedback seriously and are committed to improving transparency and the overall patient experience.
Reviewed April 29, 2026
If I could give no stars I would. I signed up for a 6 month prescription. The cost for 6 months was $199.99 a month. The first charge on my card was $199. I figured that because I used a FSA card they would just charge monthly. In all of the information I was told that I had to fill out an update and it was reviewed by a doctor before my next months prescription. This was to be done on the 15th. On the 12th they charged my card $399. When I contacted Medvi to ask why was I already charged and why was I charged $399 instead of $199.
When I said that I had signed up for the 6 month deal they said it was to late. They would not make it right even though I signed up for the 6 month program. So I said that I would just cancel then. They said it was to late to cancel. I was told that I had to the 15th for the next month. I was told it was to late. It's been 2 months fighting over the charge. They will not refund me and haven't sent medication. I have been charged $399 and no medication. I had to cancel my card to stop the charges. Totally dishonest company. They just steal your money.
Hi Trena,
We’re very sorry to hear about your experience and understand how frustrating and upsetting this situation must be, especially regarding the billing changes, cancellation concerns, and lack of clarity around your prescription. This is not the experience we aim to provide. We take these concerns seriously and appreciate you sharing your feedback so it can be properly reviewed.
Kind Regards,The MEDVi Team
Reviewed April 29, 2026
I signed up for Medvi subscription, I never received any product, I reviewed my statement's and I had been charged twice for $114 each. I reached out to Medvi and ended up exchanging emails with 7 different people! Turns out I needed to do an interview with a "Doctor" before my product was sent. I was never notified of this. Medvi charged my card twice even though no product was ever sent. I requested to cancel my subscription and a refund on 4/8/26. I never received a refund and in the patient portal, it showed me as still active. I called them today, 4/28/26 and was told no refunds were possible, but they could cancel the subscription. Now I have to reach out to my bank and dispute charges. Never received the product and yet they won't refund my money.
Reviewed April 28, 2026
Company Name: MEDVI. Issue Type: Unauthorized Charges / Subscription Billing Practices / Failure to Cancel Service. Complaint Details: I am filing a complaint against MEDVI regarding deceptive billing practices and failure to properly cancel a subscription service. MEDVI advertises a weight loss medication program for $299.11 per month. As part of the program, customers are required to complete a monthly form providing the same medical information already on file with the prescribing doctor. This requirement was not clearly disclosed as an ongoing obligation tied to billing. You will be billed whether you fill out the feedback papers or not. More importantly, MEDVI does not clearly disclose that they will continue charging customers even if they no longer wish to participate in the program. They also do not provide a functional or accessible way to cancel the subscription online.
I have been charged repeatedly despite only receiving one month of medication:
February 16, 2026: $299.11March 16, 2026: $299.11
April 13, 2026: $299.11
I attempted to resolve this issue through multiple channels: Used their online chat feature several times, which did not resolve the issue. There is no way to cancel on their website. Called customer service twice, but communication was ineffective and did not lead to resolution. Their answering services is very difficult to understand and may be located overseas. They won't reimburse you for medication that you never received. Despite these efforts, the company has continued to charge my account without providing the corresponding product or allowing me to cancel the service.
Desired Resolution: Immediate cancellation of my subscription. Refund of unauthorized charges beyond the one month of medication received. Additional Notes: The company’s lack of a clear cancellation process and continued billing without consent appears to be deceptive and unfair to consumers. In addition to the negative review, I have filed complaints with the FTC (#**) and with the BBB.
Thank you for sharing your feedback, and we sincerely apologize for your experience. We understand your frustration regarding billing, communication, and cancellation concerns. We take matters like this seriously and would appreciate the opportunity to review your account further. Please send us a private message with your full name and the email associated with your account so we can investigate and assist further.
The MEDVi Team

Reviewed April 28, 2026
This product does not work. Do not waste your money. I cancelled their services and was still charged 2 months for medication I never received or requested. When I asked for a refund, they would not reimburse my money back. Their reasoning was that they never received my first request to cancel and that they needed a 30 day notice for cancellation per policy (which was not found). That is not good business. Their concoction of Semaglutide was not effective for me. Do not order from this company. I repeat. DO NOT ORDER from this company.
Hi Kristine, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed April 28, 2026
Just started using product, hope results are great. I'm on a goal to lose 40 lbs & can't wait for the results to show. Not a fan of needles but what the heck. Using this product to see how much weight I can lose before my trip to Jamaica.
Reviewed April 28, 2026
I wouldn’t recommend my worst enemy do business with this horrible company! The customer service is rude, and it’s almost impossible to cancel! They called to cancel the subscription I never agreed to, and the car straight up said their policy is that memberships can’t be cancelled, so when you sign up for one month they take it upon themselves to enroll you into a recurring plan! If you’ve done business with them I strongly suggest that you cancel your credit card, and have it reissued with a new number! Then their administration doses are strange, they’re saying 37.7 units on an insulin syringe that jumps from 30 to 40! If you’ve done business can’t see well or calculate dosing this isn’t the company to do business with. Syringes should’ve had .5 increments on them! I’m not sure how this is even legal! Seems like a class action lawsuit should be filed!!
Hi Lennierre, thank you for sharing your feedback, and please accept our sincerest apologies for your experience with our customer service and the markings on the syringes you received. This is not the level of care we aim to provide. We would appreciate the opportunity to make things right and will be reaching out to gather more details. – The MEDVi Team
Reviewed April 28, 2026
If I could give a zero score, I would. After signing up for this product with a $179 offer, my bank account was automatically charged $399.01 without my authorization. I have not placed a second order. I have not received an additional order. I requested a refund only to be told that the upcharge is listed in the Q and A section of the advertisement. I have been denied a refund as I would have never agreed to pay $150 more than what I can pay for the same product locally. They took money out of my account without me knowing and refuse to give it back. Each month, it will go higher. Do not be drawn into the fraudulent practices of this unknown company!
Hi Andrea, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would love to be look into this for you but would need to gather more information to be able to locate your account with us. Can you please provide your full name and email address as listed on you account? We look forward resolving this with you! - The MEDVi Team
Reviewed April 28, 2026
I stopped and stared at a random elevator selfie because I loved what I saw. I lost thirty pounds thanks to MEDVi, and my smile, posture, and overall demeanor have all changed.
Reviewed April 28, 2026
When my doctor told me my blood pressure and cholesterol had improved, I felt something shift inside me. MEDVi helped me lose 29 lbs and gain peace of mind. My health feels manageable again, not like a ticking clock I’m ignoring. I’m taking walks, cooking better meals, and waking up with purpose.
Reviewed April 28, 2026
I had a habit of negotiating with myself mid-workout. Five more minutes and then I can stop. Just finish this set. Make it to the next marker and reassess. The internal bargaining had become so routine that I had built my entire approach to exercise around it. Shorter sessions with lower expectations, always leaving myself an exit before I started, so the stopping felt like a decision rather than a failure.
The gym had become somewhere I went to manage rather than improve. I showed up, did enough to justify having shown up, and left. I had stopped tracking progress because progress had stopped feeling like something that applied to me. Maintenance of a diminished baseline was the realistic ambition and I had made my peace with it.
A friend who had gone through something similar recommended MEDVi after I mentioned feeling stuck in a way I could not seem to work around. The consultation was the first thing that felt different from previous attempts. A provider went through my exercise history, energy patterns, eating habits, the psychology around physical effort, and what I had already tried before Tirzepatide was prescribed at a low starting dose adjusted gradually over the following months. Having the mental side of the pattern treated as relevant rather than incidental gave me confidence something real was being addressed.
The session that changed things, I almost did not register while it was happening. I was moving through the workout on autopilot and looked up at the clock, expecting to need the usual negotiation, and realized I was already at the end. No bargaining, no exit strategy deployed, no stopping to reassess. Just done in the way that a completed thing feels different from an abandoned one. So far, 27 lbs down and still going. The strength that has come back built so quietly that I missed most of it until a single workout made it impossible to ignore. Finishing something fully without the internal argument that used to accompany every attempt turned out to be the milestone that made all the others feel real.
Reviewed April 28, 2026
The structure around the medication made a big difference for me. MEDVi helped me lose 33 lbs, but the biggest win was consistency. I wasn’t guessing what to do—I just followed the plan, and it worked.
Reviewed April 28, 2026
The first time I saw muscle definition in my arms again, I swear I flexed in every mirror I passed. Losing 29 lbs with MEDVi gave me strength not just physically but mentally. I feel capable, motivated, and excited to keep going.
Thank you for the kind words and the 5-star review. We’ll be sure to share this with our care team. Providing clear guidance and ongoing support is a big part of what we focus on at Medvi, and we’re happy to hear you felt well taken care of.
Reviewed April 27, 2026
Amazing, I had so much food noise after my work life changed and I was no longer on my feet. The noise was unbearable. I tired everything and failed. I lost 64 lbs in 2025 and almost gained it all back within 7 months. These shots make my brain and my stomach talk to each other, that is the best way I can describe it. I am no longer constantly thinking about food especially the food I get for my husband and daughter. I can put food down. The weight comes off slowly, but I am okay with that due to the fact last year I lost it fast and gained most of it back. I can't wait to see how far I can go with this product.
Reviewed April 27, 2026
Medvi has made starting my weight loss journey easy! From signing up to my first injection was only 2 days and I understand results vary from patient to patient but I have already lost 5 lbs in less than 2 weeks!
Reviewed April 27, 2026
Have been on a glp1 for a month and a half now, have not had any side affects. Have seen a difference in my pants size even only being on it for a month. I have lost 10 pounds so far. What was nice is having them me a prescription for nausea, in case I felt sick.

Reviewed April 27, 2026
I had an absolutely horrible experience! The first week I did the shot I violently threw up for over 4 hours. It was painful and very unexpected. I spoke to “patient care” and thought it might be food poisoning. They told me to contact them immediately if it happened again. It did. Same exact experience the second week. I immediate contacted “customer care”. They sent me an email response to go see my GP or emergency room if I felt it necessary. I wanted to talk to a real person so I continued to reach out for 5 day. Each response from the (some taking 48+ hours) were all in email form. Comparing the emails they appear to written with Ai and offered no real help and absolutely no concern for what was happening to me after doing the shot. It took 8 days from the second violent vomiting episode for them to finally call me.
They left a message to call a general number. They do not care about their patients. These instances should be taken seriously. Since their GLP 1’s do not come from FDA approved providers mine may have been contaminated. Who knows? They clearly did not want to try and figure out why I was getting so sick from the shots the provided. A HORRIBLE EXPERIENCE!!!!
Hi Coral, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would love to be look into this for you but would need to gather more information to be able to locate your account with us. Can you please provide your full name and email address as listed on you account? We look forward resolving this with you! - The MEDVi Team

Reviewed April 27, 2026
Updated on 04/29/2026: Current Status: The company has acknowledged the issue but has refused to issue a full refund. They offered a partial refund only on the condition that I amend or remove my review first.
Concern: Requiring a customer to alter or remove an honest review in exchange for a refund is highly concerning and not an appropriate business practice. Despite multiple attempts to resolve this directly (including over two hours on the phone), the issue remains unresolved.
Next Steps: I have initiated formal dispute and complaint processes and will update this review if the matter is resolved appropriately
Original Review:Complaint Against: MEDVi. Type of Complaint: Billing/Collection Issues & Product/Service Quality.
Complaint: I am filing this complaint regarding unsafe product conditions and unauthorized billing practices by MEDVi. The initial medication I received appeared to have been tampered with. The green cap and safety seal were not intact upon arrival, which made the product unsafe to administer. Because of this, I did not use the medication and immediately contacted the company to request a replacement.
Despite multiple requests, MEDVi failed to provide a replacement or resolve the issue. Instead, I was subsequently charged $399.99 without my authorization or prior notification. I did not receive any replacement product. To date, I have been charged a total of $599.98 ($199.99 + $399.99) for a product that I could not safely use and never received in proper condition. I also spent over two hours on the phone attempting to resolve this matter, without any satisfactory outcome.
Desired Resolution:
* A full refund of $599.98* Written confirmation that my account has been closed
* Assurance that no further charges will be made
* Confirmation that my payment information has been removed from their system
This situation reflects both a product safety concern and unauthorized billing practices, and I am seeking prompt resolution.
Reviewed April 27, 2026
Went out on a limb and tried the medicine. I was terrified of giving myself injections but it has been a breeze. First month in and I’m down 5 pounds. I receive emails weekly with informative information. I’ve spoken to a coach that has provided additional questions/concerns I have which makes this experience that much easier.

Reviewed April 27, 2026
This company is a sham, I started a 3-month in November 2025, they charged me over $700 then I had surgery and couldn’t continue but paid for the medication so I wanted it, they would not refill my prescription kept charging me every month another $700 plus dollars and started to refuse refunds. It is now almost May and I still haven’t received the 3 original medications I paid for.
Reviewed April 27, 2026
I used Medvi for about 8 months. The main issue that I had was that even when I requested nausea medication with my injection meds, the prescription almost NEVER got sent in like I requested. I did lose a good amount of weight on the meds and almost reached my goal weight but because of the indigestion and nausea combined with the amount of hair loss that I have experienced from the medication, I decided to not complete my refill request assuming that I would no longer be charged if I wasn't ordering the medication. Boy was I wrong! I have not received a refill in 5 months and was still charged $299 each month.
I sent an email to the address they have listed and did receive a call confirming that my subscription would be cancelled but was told (via email not on the phone) that I could not get a refund for the $1,196 that was charged to my credit card since my last refill. I will be taking the matter up with my credit card company which will be a huge headache that could have been avoided. Had I realized how poor the customer service would have been, I would have chosen a different company for my GLP-1.
Hi Amanda, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed April 27, 2026
Service works super fast. Great customer service. Handy when needed. I also like how they have nurses 24 seven to help you with any questions that you might have they also offer dietitian help. Just started my prescription last week. Excited to start seeing result.
Reviewed April 27, 2026
I have just started my weight loss journey. The first 4 days I have lost 8 pounds. The food noise is drastically decreased and I have more energy. I am on day 6 and super excited to see the progress to be made. I highly recommend MedVi. They do not just send medication and leave you hanging. With MedVi you get consults, follow ups, and help when needed.
Reviewed April 27, 2026
Thank you for following up and answering my questions. The follow up was next level patient care. My customer service representative. It was extremely knowledgeable and patient with my questions. I highly recommend your company.
Reviewed April 27, 2026
Everything about this process has been wrong. I got prescribed the wrong medication, no doctor or PA ever called me, reviewed blood work or even asked me actual questions. They sent the wrong medicine and when I complained they automatically billed me for the correct medicine at 2x the price of what they charge several friends of mine on it. I reached out, requested a refund, and NOW, I still 2 weeks later do not have the correct medicine and I am 800 in the hole. Taking this to social media, the Florida Dept of Health.
Hi Ashley, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team

Reviewed April 27, 2026
I researched the "best" GLP providers, and this company showed up on several lists. When the customer service agent reached out to me following my website inquiry, she told me I qualified for a special discount for the first month of tirzepatide, so rather than pay $179 I'd pay $149 for the first month. Great! Sign me up. We ONLY talked about tirzepatide. A day later I received a notification that my semaglutide was on its way. She changed my order without telling me, and the company will not correct the mistake, telling me the $149 is the correct price for semaglutide. I could have gotten my first dose of semaglutide cheaper at almost any other company. I feel like the victim of a "bait and switch." I won't be using this provider for any future GLP needs.
Hi Cheryl, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed April 27, 2026
Very impressed with the professionalism, care and support MEDVi provides. I can honestly say taking Tirzepatide self inject truly works! I love how I feel with my continued weight loss! I highly recommend. The food noise goes away, the cravings are gone! I have never experienced any nausea. I have not experienced any side-effects. I am so happy with the results and I know you will be too - it works!

Reviewed April 26, 2026
MEDVi charged me for a program renewal of $747.01 before I was finished with my first program. I contacted MEDVI immediately to take the charge off and issue me full credit. They said I did not notify them per the terms and I argued the new program wasn't set until the end of the month. They made it very difficult to cancel and I let them know I couldn't cancel on the patient portal since it wasn't an option. They offered me a partial refund but still charged me for a pharmacy charge of $250.00 since they started the renewal. This is a total rip-off!
Hi Mike, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team
Reviewed April 26, 2026
Platform is hard to get to and use. The price tripled after the first month. If you have a problem do not use the chat. They do not understand what you need and just tell you to use the platform which was the problem. Cancelled and they continued to charge me without sending me the drugs.
Reviewed April 26, 2026
They force everyone into a "subscription" for $349/mo without clear warning and when called on it refuse to reimburse and will not provide the product as you canceled your "subscription". Their "med" failed to do anything and provided no benefit whatsoever.
Reviewed April 26, 2026
MEDVi charges you a month ahead of time for a service you won’t receive till 30 days later. I got very, very sick of my medication and spoke to a nurse practitioner that says I should not be taking it and I should be. MEDVi refuses to refund my money that they charged me a month prior to getting any services. This is stealing my money. They are ridiculous. Do not trust them.
Reviewed April 25, 2026
After starting MEDVi’s medication, I noticed my cravings for sugary foods dropped almost immediately. I’ve lost 29 lbs, and my eating feels more balanced without feeling restricted. It’s a relief to not constantly battle those urges anymore.
Reviewed April 25, 2026
This is a horrible company to buy from. I was told when I signed up my price would be $199 per month forever. I get my bill for month 2 and it goes up to $399 per month. I tried to talk to a staff person and all I got was a run around and told there is nothing they could do. Great example of fraud. I would run as fast as you can from this company. They are bad news!
Hi John,
Thank you for sharing your experience. We’re truly sorry for the frustration and confusion with pricing and support. We understand how upsetting it is to feel a price change was not clearly explained and to not receive the help you needed when reaching out.
Your feedback is important and will be shared with our team for review to improve communication and transparency.
If you need further assistance, please contact us at hello@medvi.org or 585-312-4226.
Kind Regards,The MEDVi Team

Reviewed April 24, 2026
I was honestly excited to start my GLP-1 journey with MEDVi, I paid the initial consultation fee of $199 and spoke to an online doctor. I am currently on a medication that the online doctor said I needed to get a letter from my current physician to ensure the two medications didn’t interact. Well my appointment wasn’t for another month. During this time, $399 was again charged to my bank account, no medication. BTW they say it is $199 a month when you sign up, so beware of that up charge in the fine print. ( SUPER SHADY) I finally got in and saw my physician and received the letter stating it was ok to start GLP-1 meds.
Well, while selecting a pharmacy to get my prescription, it stated I would be charged another $199. At this point I was done. I gave $600 to this corrupt company for nothing in return. I am writing this review as something from a real person and not a bot used by those scammers to make them look good. A 4.9 review is from thousands of bots writing reviews. DO NOT TRUST THIS COMPANY!!!
Reviewed April 24, 2026
I have been so impressed with MEDVi and with my prescribed GLP1! I received my meds quickly, they have reached out to see how I’m doing, it has been an amazing experience! They have given me ways to connect if I have any questions or concerns, and my first phone call covered everything I wanted to discuss. I highly recommend Medvi!
Reviewed April 24, 2026
I am just getting started with this program but I have had the most positive experience with getting questions answered, speaking with the care team and receiving my medication in a timely manner. I am looking forward to continuing my journey with Medvi.
Reviewed April 24, 2026
Amazing!!!! It's easy to order, they're understanding and I’ve been seeing good results. Jessy the rep that I’ve been working with has been very friendly, checking up to see how things are going and I definitely recommend this for anybody that is interested.
Reviewed April 24, 2026
I’ve had a great experience with Medvi and would confidently recommend their program to others exploring medically guided weight management. From the start, the process was straightforward and user-friendly. The intake was simple but thorough, and I appreciated how quickly I was connected with a licensed provider who actually took the time to review my health history and answer questions.
What really stands out is the convenience without sacrificing quality. Everything—from consultation to prescription fulfillment—was handled efficiently, and medications were delivered directly to my door. The ongoing support and communication have also been excellent, making it easy to stay consistent and informed throughout the program.
Beyond convenience, there’s a clear sense that Medvi is focused on patient outcomes. The guidance feels personalized rather than one-size-fits-all, and the medical oversight adds a level of confidence you don’t always get with other weight loss options. Overall, Medvi delivers a professional, reliable, and effective experience. For anyone looking for a modern, medically supported approach to weight loss, they are absolutely worth considering.
Reviewed April 24, 2026
Honestly I had tried a lot of things before this. Different diets, calorie tracking, a couple of apps that I used for about three weeks each. Nothing really stuck. I kept telling myself I just needed to be more consistent but looking back consistency was not really the problem. I came across MEDVi and what actually made me try it was that they had tablet options. I had seen semaglutide mentioned before but always in the context of injections and I was not really comfortable with that. Finding out tablets were available removed the excuse I had been using.
Within the first month I started noticing small things. Not dramatic changes but little shifts. I was not thinking about food as constantly. Not planning my next meal while I was still eating the current one. That background noise started getting quieter.
By month two I had dropped around 12 lbs without really feeling like I was doing anything differently. That was probably the moment I started believing it was actually working. Now sitting at 26 lbs down overall. The process was way more manageable than I expected going in. For someone who kept putting this off because everything looked complicated this was actually just simple.
Reviewed April 24, 2026
These people just lie and cheat. I had severe allergic reaction my Dr. told me to stop it immediately after performing my blood work test. I didn’t lose any weight on contrary I have been hungry like crazy. Everyone associated with this place is dishonest and they just give you run around. Unauthorized charges just appear on your credit card no refund is given. I never subscribed to anything nor did I authorize any charges. But that doesn’t stop them from changing your card. I didn’t order anything nor received anything! I was told if their medical provider deemed you ineligible then you will get the refund.
Refund hasn’t happened yet. I was deemed ineligible by their nurse practitioner Vivien who was extremely rude. She refused to provide her medical license number (which is public record) yet she claimed to be practicing in State of Texas. I need to take it with my credit card provider. It’s complete nightmare experience. Be advised these medications pills or injections are NOT FDA approved period. Don’t get tricked the way I was go to your medical provider and let them prescribe you and help you with your weight loss journey! They deserve zero stars 💯

Reviewed April 24, 2026
Absolutely the worse company. I tried the first month and decided it was not for me. I spoke to someone who called me for a check in and they said they'd cancel it. I got charged and called immediately however they refused to refund me even though I'm not using their product. Terrible service. They are great to get the sale but want your money.

Reviewed April 24, 2026
I’ve been on GLP-1 medications for years, so I know what works for me. This company started me on very low doses that had absolutely no effect, and I ended up spending hundreds of dollars for nothing. After my second prescription, I told them I wanted to cancel. I was assured that my prescription would be placed on hold until I could speak with one of their doctors. When I finally spoke with the doctor, I was told they could not increase my dosage and that I should look for another provider.
I called immediately after that conversation and canceled my account. Despite this, they charged my credit card $399 the same day and shipped the prescription anyway—even after telling me I would be getting a refund. From there, I was given the runaround. Instead of resolving the issue, they kept trying to offer discounts on future prescriptions if I stayed, which completely missed the point. Overall, this was a very frustrating experience. I ended up wasting around $1,000 with nothing to show for it. I would not recommend this company based on how they handled billing and cancellation.
Reviewed April 24, 2026
If I could give them a 0, I would. They pretend to care. They don't. They are a business. They just want your money. I have lots of cravings. Unfortunately, their injections never got rid of them. I doubled my time spent walking and added 30 minutes of biking daily. I just didn't lose weight. I want to eat! It's a lot of money to spend every month without results. When I tried to cancel, I got a message from a nurse with a video showing me how to properly inject the compound. It was actually insulting. Then I was offered $50 off and then $100 off and no one ever wanted to listen to my concerns. It has honestly been like being stuck in a timeshare. I was just charged another $299 when I thought I was already done with them. Frustrated, angry, disillusioned, disheartened. If you want to waste money and add unneeded stress to your life, choose Medvi.
Reviewed April 23, 2026
I’ve been on the product for a couple weeks. First things I’ve had no real side effects. I’ve seen the benefit of my appetite being less, but I’m still taking vitamins and protein to supplement the lack of food or reduction of it. It’s been a positive experience. I think I’m on my third week next week so no side effects. Haven’t gotten on a scale. See if I’ve lost weight yet but have positive feedback.
Reviewed April 23, 2026
I was apprehensive about signing up for Medvi. I have been receiving my Tirzepatide from my PCP. However, the pharmacy that was filling my script was very pricey and I had to pickup my meds at their location. So, I'm excited about the price of the Tirzepatide and the fact that they deliver to my door. The way they ship it is nice. It is cold and the container is reusable. I think that is very responsible.

Reviewed April 23, 2026
What convinced me MEDVi was working wasn’t the scale, it was hearing my doctor say, “Whatever you’re doing, keep doing it.” I’ve lost 32 lbs so far and my blood pressure, energy, and mobility have all improved. I feel stronger and safer in my body. The support helped more than I expected. It kept me accountable without feeling judged, and that made all the difference.
Reviewed April 23, 2026
I have been extremely impressed with the outpouring of support from this company to make sure that I felt confident and how to use the product. I do feel the introductory rate was misleading, and it could’ve been more upfront that the price would double the following month. But the company itself does seem extremely helpful.
Reviewed April 23, 2026
Dropping a quick note to share my experience with MEDVi. Customer service is fantastic with correspondence via phone, and email. I started my journey in September last year and have dropped 20 pounds. I feel amazing. I had really no side effects and overall my blood work has improved, energy and well-being. I highly recommend this company if you’re looking for a similar journey.

Reviewed April 23, 2026
If I could give zero stars I would. I purchased a weight loss program through my job and chose MEDVi, where I was given the option between injections or pills. I initially selected the injection, but when the medication arrived along with the instructions, I quickly realized how intimidating the process was. I was not comfortable administering the shot myself. Since I had not opened the package, I contacted their customer service to ask if I could return the injections and switch to the pills instead. Unfortunately, I was told that because the medication had already been shipped, they could not accept a return or issue a refund. The only option offered was to wait until the following month and purchase the pills separately. That didn’t sit right with me, so I decided at that point that I no longer wanted to do business with them.
Afterward, I remembered my cousin is a registered nurse, so I asked her to administer the injection for me. While I do take responsibility for initially choosing the injection without fully thinking it through, what happened next was even more disappointing. The product simply did not work for me at all. I experienced no appetite suppression, no noticeable changes—nothing. It honestly felt like I paid $299 for something ineffective, like a placebo. I was still eating the same and saw zero results.
On top of that, their customer service experience made things worse. There was no flexibility, no willingness to work with me, and no real support when I had concerns. Bottom line: Between the lack of results and poor customer service, I feel like I wasted my money. I would strongly recommend going through your doctor or a trusted medical provider instead of using this service.

Reviewed April 23, 2026
A moment that hit me hard was walking up a hill without stopping to "tie my shoe" for a fake break. I'm down 28 lbs with MEDVi, and my stamina is night-and-day different. Even my dog seems impressed that I can keep up now.
Thank you for the kind words and the 5-star review. We’ll be sure to share this with our care team. Providing clear guidance and ongoing support is a big part of what we focus on at Medvi, and we’re happy to hear you felt well taken care of.

Reviewed April 22, 2026
Severe bait and switch practices, misleading advertising, faked AI-generated physician personas, misbranding and a scam that keeps will cost you a minimum of $149.00 that they will refuse to refund. DO NOT USE THIS COMPANY. I am in the process of contacting every agency or format available to get this shut down.
Reviewed April 22, 2026
MEDVi is great to work with from the initial enquiry to the ease of reordering, the great portal (app) that gives you access to how to inject etc, to the easy menu, the access to free sessions with experts in different area such as diets, etc. After 14 days, I have dropped 9 lbs, and my appetite has decreased. Thoroughly recommend MEDVi.
Reviewed April 22, 2026
I order the first month with their discount. I still had medication at the end of the month but completed the refill form thinking I'd be talking with their MD again. They charged my credit card then sent the new medication. When I called they said because I completed the refill was why the renewal went through, so the following month I was going to delay to complete the refill form because I still had medication from the first and now second month. They still charged my credit card and said if I canceled my subscription without completing the refill form I wouldn't get a refund nor would I get anything for the money. They hide your credit card/billing information so you can't change it and then keep charging and blame the small writing in the contract. They will not give any refund with or without a refill!
Reviewed April 22, 2026
I am very impressed with this program so far. I had researched other companies and felt MedVi had the best options that I was looking for. From day one, the support has been amazing. I have had follow up calls and the customer care team is very helpful. I feel cared about and I like having a phone number where I can call or text anytime if I have questions or concerns. The injection is very easy and painless. I have not been on the program very long, but I’m excited because I feel like it’s going to work well for me. Ordering and re-orders is very easy and straightforward.

Reviewed April 22, 2026
Updated on 04/24/2026: Today I received a delivery of Tirzepatide 21 tablets, 9 short of the correct amount of 30. They insisted in fraud, phone calls, e-mails, etc, they don't assume responsibility and resolve the situation.
Original Review: I paid for 12 months Tirzepatide and they have not delivered from February 20,2026. They only delivered 3 months from 12. Customer Service and Support Team don't resolve the situation they created. They are a bunch of thieves. I'm planning to denounces in court, I already placed a complaint in Iowa Office of the Attorney General.
Reviewed April 22, 2026
My experience is going great so far, cravings have stopped, appetite has changed, and you definitely start to notice the difference after the first week. It’s only been a month for me and I will continue.

Reviewed April 22, 2026
Buyer Beware- These guys make it so easy to buy GLP online which is what I did. For $199 I ordered my GLP1. I received some emails regarding my charge for $199 and a patient portal which I did not want to create a login for. I received my shipment for $199 and did not need anything else. Little did I know they were going to charge me $399 month for nothing. They charged me 3 times for a total of $1200, I received nothing; no shipments, no calls and just marketing emails. I called and the customer service guy was very seasoned in this scenario and said, no refunds but we will cancel your subscription. Their website is very misleading, home page says nothing about a subscription.

Reviewed April 22, 2026
I signed up for a subscription for oral/pill semaglutide. The company kept sending me injections and upcharging me for pills, but never actually sending me pills. The customer service agents, and there were several, repeatedly told me that they would send pills, but I only ever received injections. They never fixed the issue, and I was stuck with months of injections that I never ordered or wanted. They happily took all my money and only refunded the pill upcharges, but gladly kept the injection money for the injections I never ordered. Worst company ever. Stay away from them.
Reviewed April 22, 2026
Do not use this company. I cancelled my subscription in January and still getting billed. They haven’t been supplying me my medication since December! But still collecting money from me! Insisting that they can't refund my money because it’s against their policy! They have now 1200.00 and supplied me no services. DO NoT use MEDVi. Customer service is a joke. Still trying to get my money back - any lawyers here that can help???
Hi Holly, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - The MEDVi Team

Reviewed April 22, 2026
I always thought I’d have to “get serious” and overhaul my life to lose weight, but MEDVi showed me the power of small, steady changes. I’m down 29 lbs, and the progress has stuck because it never felt extreme. My clothes fit, my mood is steadier, and even my skin looks clearer. The best part is the confidence I’ve gained along the way. It’s like rediscovering a part of myself I misplaced.

Reviewed April 22, 2026
Scam!! I ordered it and without any further notice or anyone speaking to me about what I would get in the mail. I was given a dose with red substance inside when I reached out to ask why they said it was B12. This does not even look like what they have on the picture in the website. I did not ask for B12 and was not told I would be getting that added in. I lost (0) lbs. Paid $145.00 for it. A month later was charged $299.00 “subscription” and no new medication was mailed. They said because I needed a consult first so they collected $299.00 as a tip? SCAM, do not buy.

Reviewed April 22, 2026
Be very careful of this company. They start off ok then charge you for the full prescription and send you 1/3 less.

Reviewed April 21, 2026
I signed up for MedVi in early February, 2026. I changed my mind within the week and decided I would rather go through my regular in person physician for this service and canceled my subscription. I had never met with any of their physicians, sent in any medical history or lab work. They refunded the $149 that I paid, and by 2/14/26 it was over and done. On April 18th, I was notified by my credit card that I had been charged $299 from MedVi. When I called them, I was told my account had been reactivated, and I was charged a month's subscription. I told them I had not reactivated it and thought my account had been canceled in February, but they refused to refund the $299. I also will not get the medication since I never met with their doctors or had lab work done for them, so they basically reactivated my account and stole $300 from my credit card.
Reviewed April 21, 2026
I’m currently on my second week using Medvi and so far, my experience has been really positive. The process was straightforward from the start, and I received my medication quickly with clear instructions. I was honestly a little nervous before my first injection, but it ended up being easy and completely manageable. I haven’t experienced any negative side effects, which was one of my biggest concerns. Even though I’m still early in the program, I can already tell it’s helping me become more mindful of my eating habits.
What I appreciate most is how simple and convenient everything has been. The support and guidance make it feel less overwhelming, especially for someone new to GLP-1 treatments. Overall, I’m happy with my decision and just signed up for the 6-month plan. Looking forward to seeing my progress over time!
Reviewed April 21, 2026
Absolutely love this product. It has been working very well. I would highly recommend this to everyone. Thanks ... Also recommend to everyone. Thanks for review. And thanks for this I’ve lost a ton of weight so fast.
Reviewed April 21, 2026
I have absolutely loved working with Medvi. They stay in constant communication with you and answer all your questions promptly,. They have always been very helpful in helping to achieve my goals. I love that they offer incentives for you to get discounts and share the products with other people who desire to work towards a healthier life. I don't think I could have achieved my goals without the help of medvi
Reviewed April 21, 2026
Since before I signed up, everyone has been so incredibly helpful! I’m only on my first week and an introductory dosage, but can already tell that the medication is helping with how I think and feel about food. I also really appreciate the different support options that MEDVi has available.
Reviewed April 21, 2026
As a new MedVi user, I just received my second injection yesterday. While I haven’t seen the scale move just yet, I feel confident that I’m headed in the right direction. The decrease in my daily hunger levels has already been a huge win! The app is fantastic—it seamlessly tracks my prescriptions, refills, and payment schedules, making the ordering process incredibly easy. Plus, the staff is consistently supportive whenever I need assistance. I’m also very grateful for the bundled pricing offers; knowing I have a long journey ahead, these savings make a significant difference!
Reviewed April 21, 2026
The Medvi team has been very easy to work with. Medication came quickly and easily with clear instructions. The patient portal has everything you would need from refilling your medication to dietitian support to quick meals to… etc., etc, etc. Amazing program with amazing people.

Reviewed April 21, 2026
Medication was totally ineffective! I did reach out and was instructed to increase the dose and still ineffective. I had recent lab work done and there was no issue and did regular workouts at the gym as I had always done. I would not recommend this medication and be aware only a PARTIAL REFUND will be given even if you don't use the full prescription.

Reviewed April 21, 2026
The moment that made me emotional was fitting into a jacket. I’d tucked away years ago. MEDVi helped me lose 20 lbs, but it also helped me regain a sense of hope. I am not obsessing over food or punishing myself for slip-ups anymore. I am learning balance. Emotionally, I feel more grounded, than I have in years. I have patience with myself now, and I am seeing progress that actually feels sustainable.

Reviewed April 21, 2026
MEDVi charges you before all the paperwork is finished, and will not send the medication or refund. You have to check a box saying you consent to automatic monthly renewals. I do not consent so I can't proceed with the paperwork, they refuse to send a refund. Still an ongoing battle. Do not use this company, you will regret it.

Reviewed April 20, 2026
I had a good experience with MEDVi up until I canceled my membership. At the time of cancellation, I still had three prepaid months remaining. Shortly after canceling, my dosage was reduced without any explanation. Prior to this, my experience had been positive, and their customer service was responsive and helpful. I even recommended the service to two other people. I chose to cancel because of concerns about how far in advance they attempted to renew my membership. However, when I reached out to ask about the unexplained dosage change after canceling, communication stopped entirely. This was a noticeable shift from the level of service I had received before. Overall, I’m very disappointed with how this was handled. Based on my experience, I can’t recommend their service.
Reviewed April 20, 2026
Be aware of the cancellation policy. I decided I was done taking the medication due to it not being effective. I also noticed that they kept increasing my original weight, I assume to make the weight loss look more impressive than it actually was. Every month, they send an email/text saying it's time to renew your prescription. At that point, you fill out a questionnaire, and it is reviewed by a member of their staff. Within a few days, they approve it and get it processed. I assumed that I could wait for that email and then not refill the prescription, thus cancelling my subscription. Instead, I received an email saying my payment was processed for the next month on Friday. On Sunday, I received the email saying it's time to refill. I responded that I wanted to cancel, which I had to do online. I then asked for a refund since I never refilled my prescription, and they refused.
Quoted from Medvi: "To clarify how the MEDVi Subscription Service works, the monthly fee covers continuous access to our providers, care support, and the patient portal. This subscription is billed automatically each month to ensure there is no lapse in your access to care. Because your subscription was active at the time of the April 10th billing, and per our policy which states that all sales are final once processed (except in cases of medical disqualification), we are unable to issue a refund for this cycle." Two days of access to care support I never used the entire time (let alone those two days) cost me $399.01. Terrible, just terrible.
Reviewed April 20, 2026
Working with Medvi was very user friendly. The best part was being assigned an Account Manager, Ally, who was responsive and provided extra support with questions and concerns. It was nice to have a "human" to actually communicate with.

Reviewed April 20, 2026
The funniest part of this journey was realizing my "just in case" snack drawer stopped calling my name. After losing 26 lbs with MEDVi, my cravings chilled out big time. I feel more in control, less chaotic around food, and a whole lot lighter in my own skin.
Reviewed April 20, 2026
If I could give it a zero, I would. First, I set up an appointment to meet with a care specialist and every time I tried to log in with my correct name that was visible on my account, it said incorrect name and would not let me access my appointment. When I called customer service to have them issue me a refund on a product I never received, they would not issue me a refund, but said I could have my product (no kidding, I paid for it!). Now that are trying to say I need to fill out an intake refill form to get my product that I never received, so why should I have to fill out a Refill Form??? Horrible customer service and bad business practices! So disappointed, I just want my refund!!
Reviewed April 20, 2026
Believe the negative reviews and avoid this scam. I was charged full price not even the advertised discount and sent medication by Medvi without a prescription request form submitted by me. This directly contradicts their website promise of never charging customers without a their written request form. Calls to customer service were unhelpful and relied on scripted responses and led to misunderstandings because their call staff English was weak and promises of callbacks by managers did not come. So much stress and wasted time trying to connect with these people. My doctor was concerned about how the tirzepatide injections might interact with my new medication, requests to not to ship were ignored and $400 charged on my card and delivery of medication. This experience raises serious concerns about billing practices and transparency. Try a different company. Others have experienced this, I should have believed the bad reviews.
Reviewed April 20, 2026
This company is crooked. Run as fast as you can. I contacted this company and they charged me before even reviewing if I could receive it. It took two weeks before they even sent out my prescription. The dose was so low that I gained weight the first month. Second month they charged me double so before my prescription was up 2 weeks before renewal I canceled and they charged my card anyway. Told me they would not refund my money after I canceled and then sent me an email saying that they would not charge me after the 5th of May and I canceled 2 weeks before my April dose was even to be refilled. I put in a dispute with my bank because they argued with me over the phone and customer service said that I would not be refunded any money .I have not received any medication after the first month. They are Crooks.

Reviewed April 20, 2026
Do not under any circumstance purchase anything from MEDVi. They are big time scammers. Awful customer service. Will charge a monthly subscription of $399.00 even if you don't order the medication. Had to dispute through credit card company to stop payment.
Reviewed April 20, 2026
After dealing with other companies that felt shady and left me feeling scammed, working with MEDVi has been a huge difference. Ordering my GLP-1 medication through them has been simple, professional, and stress-free. They’ve been much easier to deal with, communication has been clearer, and the whole process has felt far more trustworthy and legitimate. Based on my experience, Medvi has been a much better company to work with than the others I tried before.

Reviewed April 19, 2026
Be wary of this website. When I signed up with them, they advertised charging $149, but when I signed up, I was charged $200. After a difficult call, a nurse informed me that the current monthly fee is $300 and will remain the same for the following month. After a month, they charged me $400, which I considered a rip-off. They then charged me another $400 last week. I changed the card to avoid dealing with this service. Pricing changes that customers are unaware of is not acceptable. Stay away.

Reviewed April 19, 2026
The moment I stopped avoiding group photos, I knew MEDVi was working. Losing 26 lbs gave me enough confidence to stop hiding behind everyone else. I’m actually stepping into the frame now, and seeing myself smile without hesitation has been such a rewarding part of this journey.
Reviewed April 19, 2026
I decided to go with Medvi after having read a recent article posted by Forbes Health this April, rating Medvi one of the top telehealth weight loss platforms. The process has been easy and quick, with a lot of support provided. Another great thing is that you can use your FSA funds to pay for the medication. Huge plus.

Reviewed April 19, 2026
This company is a total scam. I ordered on March 22 and they have given me nothing but the runaround. They tell me the medicine is shipping after talking to their doctor. I never get the medicine. They escalated then they say the medicine is shipping. Again I never get it and then they sent me an email saying I need to talk to a doctor which I’ve done three separate times at this point and then they say it shipping again and here we are April 19. Still have not received the medicine or a refund and they say they cannot refund me because it’s past the time limit which is because they keep taking a week between responses and emails. I called them. They escalate. It is the biggest scam company ever. They have no intention of sending the medicine or refunding.
Reviewed April 19, 2026
Spending time with my kids has always been important to me, but a few months ago I realized that I often felt tired more quickly than I expected during simple activities. I wanted to improve my energy levels and overall routine, which led me to try MEDVi as part of my weight management efforts. In the beginning, the changes were gradual, but within a few weeks I started noticing a difference in my stamina. I’ve lost around 32 lbs so far, and one of the biggest improvements has been how I feel during physical activities, especially when playing with my kids. I don’t feel as easily drained as before, and I’m able to stay active for longer periods without needing frequent breaks.
This has made a noticeable difference in my daily routine. I feel more present and engaged during these moments, rather than feeling distracted by fatigue. Even outside of that, my overall energy levels and focus throughout the day have improved. I also find it easier to maintain consistency now, as the progress has been steady and manageable. Being able to stay active and involved in everyday moments has been one of the most meaningful changes for me so far..
Reviewed April 19, 2026
A friend of mine recommended MEDVi so I decided to try as a part of my effort to improve my weight and feel more comfortable in my day-to-day routine. Before this, I often preferred wearing loose or oversized clothes because I didn’t feel very confident about how I looked, and over time that became more of a habit than a choice. As the weeks went by, I began to notice gradual changes. I’ve lost around 27 lbs so far, and one of the moments that stood out to me was feeling more comfortable wearing clothes that I would usually avoid. It wasn’t a sudden shift, but slowly I started choosing outfits based on preference rather than trying to hide certain areas.
This change also affected how I carried myself during the day. I feel more at ease in social situations and less conscious about my appearance when I’m out or interacting with others. Even small things like getting ready or stepping out feel less stressful than before. Another noticeable difference has been in my overall mindset. I don’t feel as restricted in my choices, and there’s a sense of ease in how I approach my routine now. The progress has been steady, and it has helped me build confidence while maintaining habits that feel manageable over time.
Reviewed April 19, 2026
After researching several different apps, I decided to go with MedVi. They do not have a monthly subscription fee like Ro & others. The process was very easy & the PA I spoke with was very pleasant and professional. The pricing is competitive and less expensive than what I’ve been paying at the weight loss office. They do offer a $100 discount per month but f you pay 12 months upfront. I wish the discount was offered per month with a 12 month commitment.
Reviewed April 19, 2026
I have been very pleased with the service. My communication with staff members have been professional and detailed. Edward was exceptional. I enjoyed my contact with him. He was prompt with the call, he answered my questions and was very professional.
Reviewed April 19, 2026
I’ve been taking glp1 now for about a week and a half. I’ve experienced a 3lb drop from 196lbs to 193lbs. I’ve had very few side effects if any. After shoulder surgery, I had a mild set back and I haven’t been able to get in the gym. I’ve been putting on weight and it was causing some struggles in my life. I’m so excited for the next few weeks. I can’t imagine how much closer I will be to 170lbs - 175lbs.

Reviewed April 18, 2026
I never thought that I would be on a weight loss drug in my 50s MEDVi is changing my life for the better. I have lost 11 pounds in three weeks. I now find myself looking in the mirror more anxious each week to do my shot. I feel better about myself. I’m a believer now. I didn’t believe that something that simple could help you lose weight and it does and it will. I’ve changed my eating habits, my diet. I feel better about myself now. I may be able to have the surgery that I need after losing my weight. So if you’re thinking about losing weight and you can’t do it on your own give MEDVi a try. I didn’t think it worked but now I’m a believer. Thank you MEDVi.

Reviewed April 18, 2026
I had a really frustrating experience with MedVi and would not recommend them. When I received my medication, the vial was clearly defective. The cap would not properly reattach, and the medication was leaking from the puncture site. This is an injectable medication, so sterility and proper sealing are extremely important. It did not feel safe to use at all. I contacted MedVi and sent photos showing the issue. After reviewing it, they told me the vial may have been “over-pressurized,” which could cause leaking—but still refused to give me a refund or replacement.
That response honestly made no sense to me. If the product is compromised, especially something injectable, it should not be considered acceptable or safe. The fact that they acknowledged a possible issue but still wouldn’t take responsibility is really concerning. I’ve been dealing with this for over a month, going back and forth with them, and it has been exhausting. At this point I’ve had to dispute the charge with my bank. Overall, I’m really disappointed. This isn’t just about customer service—it’s about safety, and I don’t feel confident using a company that handles medication this way.
Reviewed April 18, 2026
I was interested in the Medvi, then after consulting with my doctor he advised against it, I then sent an email stating that I was no longer interested in the program, well upon receiving my credit card statement I have been still getting charged for 2 medications a month, and I had never received any medication at all. I called and pass around to so many people, I was told they acknowledged me getting billed and also acknowledged that I never received any medication! I was then told they could not refund me my money for medication that I had not received, wait what??? How crazy is that!
I then received an email saying they did cancel my subscription which again I never started. I then received an email saying they would send me the medication I paid for, well guess what I never got that either!!! Then today I received a receipt for another $348.00 charge for medication and again it was cancelled and stated no more further charges would be made and yes I have all of the emails. This is a scam, ripoff whatever you want to call it!! Do not do business with this company!!
Reviewed April 18, 2026
It’s only been 2 weeks since starting and although I haven’t seen any change to my weight, I can definitely notice changes in food noise, interestingly I didn’t think I had much of it but now I realize I did. Those thoughts are almost gone, not hungry at all and at times I have to remind myself to eat. I haven’t had any side effects as I expected some nausea but happy to say I haven’t had any. The one things I have noticed is I’m thirstier which I wasn’t drink enough water before so this is a good side effect. As for customer service it’s been amazing, did everything online then had a initial call then a second call after my first week as a follow up and next week a call with a nutritionist so they had really been amazing. Never feel like I’m alone and can get answers to questions quickly. Overall amazing experience and looking forward to seeing results and sharing those as things progress.
Reviewed April 18, 2026
Starting Tirzepatide a week ago. I am 6 pounds down. It curbs your appetite and I have not been snacking like before. I was surprised to see this was actually working. I’m excited to start my second dose to see how much more my weight goes down.
Updated review: April 25, 2026
After almost giving up on the seemingly endless battle, I finally got a real response with follow ups on the medication being ordered through delivery. It was smooth and quick. I don't know how the ordeal of going in circles finally got results but it's a relief to know that they are able to deliver and not a real scam. Maybe, glitches that need to work out.
Original Review: April 18, 2026
I am writing to express my extreme frustration regarding my order for which I paid $179.00. Despite multiple attempts to resolve this via chat, email, and phone, I have still not received the medication. Initially, I was told a refund was impossible due to legal regulations. So I explained that I never received the med. I was told I needed to complete a intake, which I did. I was assured (it's also in the provider's notes) the medication was on its way. When it failed to arrive after a week, I was told the shipment was blocked because I had previously canceled my account. I reactivated my account as requested, Now, I am being told I must schedule yet another intake appointment (which i already did 2 weeks ago). I told them to check the notes in my portal but they are saying I need to do it again, which contradicts all previous instructions. I feel like I'm going in circles.
I have lost confidence in their service and have decided to cancel my account again. However, the cancellation form requires me to agree to waive my refund before I can submit it. Furthermore, I am unable to remove my credit card information from the patient portal. At this stage, I hope they didn't charge me 299.00 on reactivation. I hope they fix this. It's not right.

Reviewed April 18, 2026
If I could give 0 I would! I wanted to share my experience with MEDVI for anyone considering using them for weight loss medications. This was my first time trying MEDVI for GLP-1 medication, and although I did research beforehand, I clearly didn’t see anything that prepared me for what actually happened. During the signup process, it mentioned that in some cases labs may be required, but it also stated that you would receive your first round of medication and then go from there. I was given the option to speak with a clinician, and I selected no. I proceeded to pay using my FSA/HSA card.
After payment, I was told I would hear back from a provider within 24 hours to confirm details. Shortly after, I even received an email stating that my prescription was on the way. However, about 40 minutes later, I received another message directing me to the portal, where I was informed that the provider did NOT approve my prescription and that I now need clearance from my doctor before anything can be prescribed. This was never clearly stated upfront.
I have used IVIM Health for years and have never experienced anything like this. While they may be more expensive, the process is transparent, smooth, and does not put you in a position where you are charged and then denied without clear expectations. MEDVI charged my FSA/HSA card, denied the prescription, and is now stating that I am not eligible for a refund. That is completely unacceptable.
Sending a “your prescription is on the way” email before final approval is extremely misleading and creates false expectations for customers. Based on my experience, I do not recommend using MEDVI. The lack of transparency, the conflicting communication, and the refusal to issue a refund after denying service make this a frustrating and disappointing process. If you are considering this company, I strongly encourage you to proceed with caution or consider a more reputable and transparent provider—even if it costs more for peace of mind. Save yourself the headache.
Reviewed April 18, 2026
BEWARE. This company charged my account for 450 dollars without ever providing me with a prescription. When I called to ask for my money back they told me that they only thing they could do was send the product and then cancel my account. They will not issue a refund. This company is shady!!!
Reviewed April 17, 2026
I paid $279 for a GLP-1 program and received zero product and zero resolution. Instead, I was bounced between chat, email, dashboard, and multiple phone numbers with hour-long wait times. Every response was a canned message telling me to contact a different “department,” with no one actually able to access my account or answer basic questions.
Their portal didn’t work (missing forms, blank pages), I was repeatedly asked to complete steps that weren’t available to me, and no one could confirm if/when medication would ship. After days of chasing support, I’m now being ignored when requesting a refund. This is not a functioning healthcare service: it’s a broken system that takes payments without delivering care or support.
Reviewed April 17, 2026
I started the program a few weeks ago, have lost 2 pounds already looking forward to continuing with it until I get to my ideal weight. Would definitely recommend to anyone wanting to lose those extra pounds.
Reviewed April 17, 2026
ED product did NOT work at all. Don't waste your money.

Reviewed April 17, 2026
Poor sales tactic with a hidden bottom line. They charge DOUBLE the second “month” and charge it early.
Reviewed April 17, 2026
In just 3 short weeks, I am noticing major results with no side effects. The whole process is so easy and no issues. Received my order with in 72 hours of ordering and to my door step. No issue with the packaging.
Reviewed April 16, 2026
I am extremely disappointed with this company and my experience has been unacceptable. They charged my credit card for several months after cancelation for medications that I never received. Not only did they fail to deliver what I paid for, but they continued charging my card without providing any product. I have reached out multiple times via email trying to resolve this issue, and instead of correcting the problem, they ultimately refused to issue a refund. I spent 2 hours on the phone where I was passed from person to person who all said no refund would be given even though no product was shipped nor was I even approved by their doctors to take the medicine.
This is completely unethical and feels like a scam. A company that takes money, does not deliver its product, and then refuses to make it right should not be trusted with anyone’s personal or financial information. I am now forced to dispute the charges and report this to consumer protection agencies. I strongly urge others to avoid doing business with this company.
Reviewed April 16, 2026
I recently contacted Medvi about getting Tirzepatide. They didn't tell me that they offer a compounded GLP-1, that isn't approved by the FDA. I read that the FDA had actually warned them of selling these dangerous compounded drugs for weight loss. I wish that I had been aware of this, and Stefanie Barr, FNP-C. DIDN'T tell me that during my intake. Please, Beware, these compounded drugs are not safe.
Millie **

Reviewed April 16, 2026
I joined MEDVi after realizing I was sitting out too many family moments. At 34 lbs lost, I am participating again playing, walking, laughing without running out of breath. My kids notice the Difference, and that alone makes every step feel worth it. The best part has been feeling present. I am not distracted by discomfort insecurity anymore. I feel like I am actually in my life instead of watching it pass by.
Thank you for the kind words and the 5-star review. We’ll be sure to share this with our care team. Providing clear guidance and ongoing support is a big part of what we focus on at Medvi, and we’re happy to hear you felt well taken care of.
Reviewed April 16, 2026
Great service, product really works. I’m amazed how fast I’m losing weight. Any questions ask the personal got quick response, no sides effects. I would recommend this product 100%. The product start working since first week. I feel very happy about this and is very affordable price
Reviewed April 16, 2026
I’m new to this process and have had many professionals already contact me through my journey, to offer help and guidance! MEDVI website is very easy to maneuver and has lots of explanations and instructions throughout!
Reviewed April 16, 2026
Do Not!! use Medvi. They promised on two recorded calls before prescription and with provider. No raising of price. They raised price second month from $149 to 299. When I called Morgan refused to cancel until next month. Product had not even been shipped yet. I called credit card and canceled. Don't Get Ripped OFF, Buyer beware of them....Do Not!! use Medvi. Trying to lose weight with not much money. Finally had chance at $149 a month but they lied after three calls prior and promised.. went up 299 a month. Complete rip-off

Reviewed April 16, 2026
My coworkers kept asking why I seemed so upbeat, and honestly, it's because MEDVi helped me drop 32lbs and I finally have energy again. I'm not dragging my feet through the day or crashing after lunch. It feels like someone flipped a switch and brought me back online.
Thank you for the kind words and the 5-star review. We’ll be sure to share this with our care team. Providing clear guidance and ongoing support is a big part of what we focus on at Medvi, and we’re happy to hear you felt well taken care of.
Reviewed April 16, 2026
Starting MEDVi’s medication plan helped me break habits I struggled with for years. I’ve lost 27 lbs, and my relationship with food feels completely different. I’m eating when I’m hungry, stopping when I’m full, and not thinking about food all day. That shift alone has been life-changing. It’s not about strict rules anymore—it’s about balance, and that’s something I can actually maintain.
Reviewed April 15, 2026
My experience with MEDVi has been great. Good customer service. First week I lost 3 pounds. I love have they offer unlimited coaching which is a plus. Having the extra support helps with your weight loss journey.

Reviewed April 15, 2026
My subscription double only after a month of service, trying to cancel my membership twice, both times I got a customer service member who didn't understand English or could actually cancelled my account, it was a nightmare to cancel, several different phone numbers and long hold times, trying again when I have hours to waste, wish me luck!
Reviewed April 15, 2026
I think a better description of the process of this program before a person signs up would be helpful. The process for getting the correct dosage was frustrating. I had been on other GLP 1 medication and relayed that to MEDVi but was started out on a minimal dose for an entire month. I have had no side effects from the medicine but I have gained several pounds. I am hopeful to increase dosage on the next refill to see if this medicine is effective, but the process for doing this was also unclear on the website. I was getting texts to fill out a refill only to go to website and see that the refill portion said refill due in 8 days but I couldn’t access the link. The AI help text feature was useful and explained the due date was actually the date the link was open. I am hopeful this medicine works as I signed up for three months. We’ll see.
The MEDVi team.
Reviewed April 15, 2026
Extremely easy process. Medication was shipped and delivered within 2 days of registering. MD available for consults. They have an incentive the first month to get started for $179. They use a verified compounding pharmacy in Texas (not using foreign product). The instructions come with very detailed directions and it is very easy to follow. They offer dietician consult as well.
Reviewed April 15, 2026
Stay away. This company is a scam. They charged me $400.00 when my subscription was on hold. They said that once they charge me they cannot issue a refund, even though they did not send me any meds. The customer service rep was very rude and just kept on repeating that she could not transfer me to a supervisor. I am now fighting it through my bank. Do not use this company. You are destined for disappointment.

Reviewed April 15, 2026
MEDVi is a rip off, they continue to take your money then they don't send you medication. I tried to cancel and they wouldn't refund my money. It gave me severe stomach pains and migraines. They could care less and took more money without my consent.
Reviewed April 15, 2026
The biggest difference for me was how the medication helped regulate my hunger throughout the day. After losing 32 lbs with MEDVi, I’m not constantly thinking about my next meal. It’s freeing to have that mental space back, and it’s made sticking to healthier habits so much easier.
Reviewed April 14, 2026
Medvi has been amazing. The process is so fast and efficient. From registering on the site, to receiving my medication was less than a week. Their monthly medication re-ordering process is very simple, and your medication will arrive within a few days. Their prices are great, their customer service is amazing and I have been provided all the tools necessary for a successful weight loss journey. My sleep has improved greatly, as well as my energy levels. I give Medvi a 10 out of 10.

Reviewed April 14, 2026
This is nearly the same thing with me. As soon as I got my first prescription I contacted them about falsely representing the tirzepatide. They don’t give you the actual medication, but a combo that has less than 30% of actual tirzepatide. I canceled my subscription at that time. The following month they charged my card even after I canceled and without a refill request on my end. I contacted them promptly and they refused to credit the money back to my account despite their unauthorized charge. They offered to send the medication instead. After 4-5 exchanges with no resolution I had to reach out to my bank for help with their unauthorized charge and also had to get a new bank card to prevent them from doing this again. They are an absolute fraud. Stay away.
Reviewed April 14, 2026
I just started my 3rd week with MedVi and my GLP1. I have lost approximately 5 pounds already. The website is simple and easy to use. I have received the support I need and when I have questions it’s been easy to reach out. MedVi has given me the base I need to begin my weight loss journey and hopefully maintain the weight loss long term.
Reviewed April 14, 2026
They are horrible from their customer service that you can't understand. YOU DO NOT GET YOUR MONEY BACK. They make do you pay for seeing the doctor or nurse. I signed up for 3 months and they say I have to be for 5 months to get my refund that is only 75 percent back. Make sure to ask lots of questions. The meds didn't work at all.
Reviewed April 14, 2026
My experience has been positive. I’ve noticed a gradual improvement in my symptoms, and it seems to be doing what it’s intended to do. The side effects have been minimal and manageable for me, which I really appreciate.

Reviewed April 14, 2026
I ordered the semaglutide glp1 dissolvable pills to lose 15 lbs. I am in my 3rd month and have lost nothing. I eat right and exercise to help lose weight and stay healthy. The right portion of foods as well. I had a coach appt and she wanted to get off the phone so fast there was no info or help just to say she met with me. I have been emailing customer service back and forth to get a refund or up the dose or switch to the injections. Well that will cost me more. Not paying for something else that has not worked for me. I got my labs done and I am healthy so there is no reason for me not to lose the weight. This product has not worked for me nor will they give me a refund. Not a happy customer. I was told after the fact that the injectables work better than the pills. So be aware people. It's a lot of money for nothing.

Reviewed April 14, 2026
Don't go with this company for weight loss. They are a scam. I ordered this product at the end of March and still did not received anything by first week of April. So I contacted them and apparently you have to speak to a nutritionist and a doctor first before getting started or them shipping the product. I was a little hesitant at first but then decided to move forward with the order. First week of April I get a notice that the product shipped. So when I logged into the patient portal, it shows that the product in fact has not shipped and it also showed they were getting to ship the second the following week. How can they ship a product that takes a month to use and send and second before you will receive the first one?
Not only on the website the second will cost 179.00 yet on the portal it showed the cost will be $299.11. I questioned that and they said the $299.11 will be the next cost. So they are very deceiving on what they state on the website and what actually happens. I cancelled my ordered before they ship last week and now they tell me No Refund. They will force you into this product once they have your money and make it very difficult for you to cancel and get any money back. I've disputed the charge with my credit card company. This Medvi is not a company to be trusted.

Reviewed April 14, 2026
SCAMMERS!! Do not use this company. It is a complete scam. They charged my card $399 and never even gave me a prescription. I never signed signed up for a revolving account and then they will not give you a refund. A day after I was charged I called them immediately and they denied it. I had to deny the charges on my credit card. I don’t know how this company is still able to operate. They are completely frauds.!
Reviewed April 14, 2026
So far, I haven’t lost any weight. I’ve been on the program for almost 5 weeks now. I’ve been working with a nurse practitioners and have decided to switch from the pill to the injection. That is supposed to be arriving any day now. I’m hopeful that the injection will have some results as I’ve been told. The pill is a lot less potent.
Reviewed April 14, 2026
I’ve been using this company for 4 months now. Their customer service is HORRIBLE to say the least. They don’t get back to you when you need help. They give suggestions that are never followed through with. The only reason I stayed this long with them is because I didn’t want to start over with another company. I have reached my goal weight now and will go elsewhere. I had problems with them emailing me, calling me and just plain answering any questions or concerns. One of the suggestions about changing titration they told me to make an appointment with the nurse. The next available one was a MONTH away.
I needed help before my next injection (which was in a week's time). I wrote emails, texted and called. Because of all the mix up they did provide me with a month's supply free. However, nothing changed customer service wise thereafter. I still had to contact them numerous times before they would even answer. The typical response was “we are sorry for …”. Sorry is just a word they used to placate me. I don’t know how many times one can be sorry without ever changing behavior. I would seriously look for another company besides MEDVi. Atrocious!

Reviewed April 13, 2026
If you do not fill out the required form each month requesting more medication, MEDVI will not send the medication but they will charge you full price of the medication, month after month until you call and cancel the subscription. MEDVI refers to your medication as a subscription and not a prescription so they can continue to charge you even though they do not send you anything.
MEDVi Company Information
- Company Name:
- MEDVi
- Address:
- 131 Continental Drive, Ste. 305
- City:
- Newark
- State/Province:
- DE
- Postal Code:
- 19713
- Country:
- United States
- Website:
- home.medvi.org