MEDVi Reviews

Absolutely a scam. Do not use. HIGHLY unsatisfied. Can't get a refund. I didn't even fill out a refill order form and still got charged. AND my general practitioner, the actual doctor that I go to in person, said I need to stop taking the MEDVI medication. I explained this 3 different times, to 3 different people. SCAM. STAY AWAY!

Absolutely terrible experience. I was given different information depending on who I spoke with, and no one seemed to take ownership of resolving the issues. I was on the program for over a year and did not lose any weight. I was told by multiple reps and a provider there was a money-back guarantee of up to 75% of what I paid, completed everything they required to prove I had no success just to be told in the end they had just changed the policy. Instead of addressing my concerns, they cancelled my subscription without discussing it with me first. They just sent me a random email saying they cancelled everything. I guess they just want people who don’t ask questions or care about their care and just want to take your money. If you have an issue, they will just cancel your subscription and walk away.

It has been 1 month since they charged me and sent my meds to someone else. They have acknowledged I did not get them but still refuse to refund my money and just keep saying sorry we know you didn't get it. Stay away from this company.

This company is a scam! Please do not use them. They give you confusing information so they can bill you. They tell you that a refill request is required, however, they refill it without you completing the request. I already cancel my subscription however they are denying my refund. I am not even getting the medication because I have severe symptoms and they still refusing. They are literally stealing $300.00.

Canceled my subscription twice and continue to bill me the 114 each month. When I call they have no history of me canceling and refuse to refund me as their policy.

New to the online GLP-1 market I went with Medvi due to high recommendations. I used about I I got the monthly subscription and have used 8 doses over 2 months and realized I was paying too much $399/month. On May 22nd I notified them that I was cancelling and did not want the next shipment. As it turns out I was charged that day for the next dose even though I did not request it. I spoke with agent who informed me that once charged I cannot get a refund. They tried to cajole me into getting some kind of future discount. Even though they point to the terms of membership, I think a bit of flexibility would be appropriate. I still have not received that shipment 1 week later even though the shipping is priority 2-3 days. It's a scam.

After signing up for the GLP-1 meds I was informed that due to a recent surgery my meds would not be shipped until I provided a letter from my doctor stating I was cleared to use the medications. I was charged $149.00 and I contacted my doctor's office requesting the letter. While waiting for the letter 28 days later Medvi charged me another 299.00 for another month's medication. I contacted Medvi outraged that this could happen and that I wanted a refund and to cancel the prescription. I was informed there are no refunds and I asked on what planet does a company get paid for product not delivered. The policy was repeated to me that there is no refunds. Do not give this company your credit card information. They will take your money and ship you nothing.

BUYER BEWARE!!!! I researched medical weight loss programs before I signed up for Medvi. I can only guess this company paid for higher reviews. The first problem with this company is they reported inaccurate information on the medical documentation they sent me following the NP meeting. When I asked for the records be corrected, they said they couldn't do it unless I had another meeting with a NP.

I went on this for nine weeks. I actually gained weight. The company is a total scam. I called for information. Spoke to a nurse, told me I need to stay on for another 12 weeks, kept charging my credit card well over $900, now asked for a refund, they refuse to refund. I’m reporting them to the Better Business Bureau. They are a total scam outfit scamming poor people.

Love the product. Works amazing and within minutes. Super easy to order and on time delivery is great. Atik helps me with ordering the product and is super friendly and is super knowledgeable and I recommend this product to all the men young and old.

MEDVi is a scam. I used their product for 2 months, zero impact on my appetite. I called and cancelled. They continue to charge me for another 3 months and did not sent me any products. I also did not get refill requests. I saw these charges too late and called them again. They offered to send me the product they did not send even thought they continued to charge me - I said no, please refund me since I got nothing, paying for something I cancelled and something I did not want. I asked to speak to a supervisor, they said none were available, I asked to be put on hold only to be told 20 minutes later no one was still available.

Initially, it was fine and there was no issue. I was originally told that I would pay the initial charge, and then I wouldn't be charged again until I filled out the Refill/Renewal request and sent that back in. Well, that was a complete lie because I never filled out the Refill/Renewal request. My Renewal was due by May 14th, but on May 7th/8th, not sure of the exact date, I used the chat feature on the patient portal to request that my subscription and account be canceled and whoever I chatted with told me they would submit my request and it should take effect within a few days. Fine, no problem, right?? WRONG!!

ZERO STARS! This company is a scam! DO NOT ORDER ANYTHING FROM MEDVI. I canceled my subscription before payment was to come out, canceling due to the medication making me sick, and not working as advertised. I have been put through the ringer with this company, being told I can not get a refund. I was charged $399.01!!! Here's the kicker!! MONEY BACK GUARANTEE.😂😂😂

I signed up for a year and they got my prescription wrong. Working through their AI chatbots is a nightmare. I swear their prescriptions are also AI doctors cause it's an endless loop of the same responses and circles. Avoid this company. Their refund policy is atrocious as well.

I paid Medvi for an RX on May 1. It's May 26th and I canceled before I got charged again because I did not want to pay almost the amount again without a single prescription being sent to me or any service whatsoever. I attempted multiple times via chat and phone call to determine why I had not received any medication and was told they would look into it. I was told my issues was being sent up the chain and within a day, After multiple promises still nothing was done. Stay away from this scam. I’m going to report them to the BBB and the FTC for improper advertising.

MEDVi sold me medication that did not work as they promised. They then stole money from my account without authorization. They then refused to return my money that they stole from me! THIS IS FRAUD! Customer service refused to help and was flat out rude to me. NOT DO BUSINESS WITH MEDVi!

I strongly caution anyone considering MedVi to read all terms extremely carefully before using this service. My experience was unacceptable. I initially enrolled based on advertising that promoted month-to-month treatment with “no subscription” and the impression that continuation required active renewal. The medication price also increased significantly after the first month. After taking the product for approximately three months with no meaningful results, I switched to another GLP-1 provider and experienced immediate benefit, reinforcing my concerns about value relative to cost.

After paying $837 for 3 months, there was Zero weight loss. Followed the directions. Started with 3mg, then 6mg and 12mg for the last month. I have been ripped off by MEDVI. When I ordered their product, they said it was money back guarantee. When I was sent a message to refill, I called and canceled. Why would I pay so much for something that does NOT do anything for me. When I called customer service, they said there is no record of my account. Bad company.

I specifically signed up for Tirzepatide and didn't realize until 6 weeks in my 3 months I paid for upfront that it was a regular glp-1. I took it as prescribed, ate a high protein, no carbs diet and exercised, drank 70-80 ounces of water per day. Never lost a pound in 3 months. A total waste of the almost $800 I spent out of pocket for a drug I could've gotten cheaper at the pharmacy from my own doctor.

Total scam. They make you jump through hoops to get what you paid for if you cancel their subscription. It's just a loop. "Reactivate the account. Get a consultation. Expired. Reactivate the account. Get a consultation. Membership expired." Just back and forth to wear you down so they keep your money and you never get what you paid for.

This company is a scam! Please do not use them. They give you confusing information so they can bill you. They tell you that a refill request is required, however, they refill it without you completing the request. Customer service is very difficult to understand. I had issues with them charging me twice. The first time, I was promptly refunded. This second time, I had to talk to 3 people, still no refund notice, and you have to actually call to cancel, which it is not clear.

MEDVI has reached out and will make this right by refunding me my $279.00. I am not giving them 5 stars because it took a negative review for someone to hear me and reach out to me with a solution. I do appreciate the fact that Kimberly contacted me and is working with me on this.

Do not waste your money, it doesn't work. And they will not refund you. Don't waste your money there, just here to rip people off, they don't care about their patients.

This company is a scam!!! They charge you for meds not shipped nor received and they say they cannot refund your money. Absolute scam of a company that needs to be looked into.

In the beginning my experience with MedVi was good but after 2 months it went downhill fast. I went to see my primary care physician in my town and was advised to stop taking the injections immediately. Her reasoning is that you don’t know what actual compounds they are using, she couldn’t control the dosage amount, and if any side effects or illnesses came up she couldn’t pinpoint what would be the cause.

I was charged 399.01 prior to filling out and submitting my refill form. I called to cancel and was told I could cancel, but I would not receive a refund, regardless of if I receive the medication or not because I did not cancel within 72 hours of my billing cycle. I asked for a supervisor and was told that they will tell me the same thing. I am very disappointed in the customer service and am exploring possibly a small claims court filing. Would not recommend doing business with this company.

I received my GLP-1 vial in a 2-day UPS delivery - it arrived VERY warm. I have been sending messages for 3 days not to get some sort of feedback on its safety and ZERO response. The "app" is non existent and a webpage instead. Not sure with the rising temps of summer these aren't sent overnight.

BEWARE! They didn’t ship my medication and didn’t notify me it was pending but charged me and won’t refund it. It’s been over a month and they expect me to pay the next month too and are not concerned there has been a month’s interruption— this is BAD MEDICAL ADVICE! They more than double the price when they increase in dose without telling you. Went from $149.00 to $399.00. It’s virtually impossible to find the way to cancel your subscription! Then when you try to cancel they repeatedly try to charge your card until you are about to lose your mind! Endless wait times on hold when attempting to speak with customer service usually end up with being disconnected after 30+ minutes, and if you do get through they still won’t assure you your membership has been cancelled! Go somewhere else. This company is the worst!

Just like 50% of the reviews here for Medvi, I was charged after requesting a cancellation. Not only would they not refund me, when I asked to have my account temporarily reactivated so I could fill out the refill form for the almost $400 prescription I unwilling paid for, I was told explicitly, when asked, that I would not be charged for the temporary reactivation and once I had access to submit the form and then contact them to ensure no charges would be made and that cancellation was made. Not surprisingly, I was indeed charged AGAIN, that very moment, and after speaking with several representatives on chat and on the phone, was told they do not issue refunds.

Similar to what other people are saying they refuse to refund my money even though I did not fill out the refill authorization email that they sent me earlier. I canceled my subscription with two different emails yet. They keep sending retention emails and won’t let you cancel unless you agree to not get a refund. Look up the history of this company I wouldn’t use them ever again and wouldn’t in the Medical community.

In the beginning I really enjoyed the program. I lost 6lbs the first month. But at the low doses it was not curbing my appetite for the full week. I told the doctors when I went for my refill that, and they did not increase my dosage. I was on the shot a while ago and I told them that 30ml was a good dose for me. And I am now on my second month and haven't lost any weight. And it doesn't feel like it's working at this dose. If they don't increase my dose to at least 30 next month I won't be continuing this program. I dont want to waste money on such a low dose that isnt working. The best part about the program is the patient experience team. Jassy has been amazing. Hoping to update my review if things improve.

I paid Medvi over $300 on April 17th. It's May 15th, and I canceled before I got charged again because I did not want to pay almost $200 again without a single prescription being sent to me or any service whatsoever. I attempted multiple times via chat and phone call to determine why I had not received any medication and was told to fill out the refill form. Which is ludicrous because how can I refill medication I never received in the first place?? I was told my issues was being sent up the chain and within a day, I would receive a form email telling me to fill out the refill form.

PLEASE, PLEASE, PLEASE don't order anything from this company. Once you give them your credit card information, you can not get them to stop charging you, even if you call them over and over again to cancel everything. They will keep charging you, and the only thing that you can do is cancel the credit card information you use to make the original payment for. We got scammed by this company, telling us they would not charge anymore for the original Rx, and they keep charging $299.00 every 30 days until we reported our card stolen. Stay away from this company...trust us on this one...it is a scam!!!!

Medvi is very misleading and they know it. My experience is about the same as all the others. No weight loss, caused stomach pains, price doubled the second month, they said this is month to month that if you do not order they will not send. After telling them the second month I no longer wanted their product they still billed me 199.00 on May 16. I never reordered the medication even though they sent me 4 text wanting me to. This is fraud. Even their phone will not take a message nor can you reach anyone. Even when they respond to these complaints they send the same response to every one. They have taken 500.00 in the last two months from me unauthorized. The meds do not work and caused severe pain. Pain stopped when I stopped taking it. I will call my bank tomorrow and let them go after them for taking my money unauthorized.

Horrible company. I contacted them before and cancelled and yet they did not cancel my account and charged me when I called them. The customer service person kept insisting that I take a medication that did not work for me and they will still send me the medication. Even though I don’t want the medication.

Please, stay away from this company. I ordered a product on February 13, 2026 and canceled February 14th with an email. They removed $149 February, $299 March, $299 April. I called them and I was told I do not qualify for refund. No products ever received because I canceled. Please, can someone help me here. I'm in debt of $700 plus and no product, no refund. I'm crying.

They charged me $900 with NO authorization!!! And now refusing to refund me. This med I bought never worked. It’s a sham!! RUN!!! This business is a sham!

The medicine made me nauseous. I tried to cancel the next month’s medicine and they said no problem. They still billed me $349 and refuse to refund my money.

I never received product. I know things happen so I was patient. I communicated at least 15 times via text and email. All they did was try to gaslight by telling me I received product.

I purchased from Medvi and found out that the does provided is not comparative with recommended Trizepatide. When questioning the Medvi RN staff, I was informed that they would never provide the does in the recommended amount, it would alway be at max 85%. This did not align with my understanding when beginning working with them. I was also charged $120 more than what I had signed up for. I did not see the projected loss even with following the protein intake and calories intake to the letter. So I requested my subscription be cancelled. They told me it would be cancelled that day.

Received my first doses for $149 and refill came and I was charged $299 without anyone telling me of the price increase. I was told it was $149/ month. Called customer service and was told they can do no refunds! I canceled.

I started with Medvi after a friend recommended them and I read a number of good reviews. The price for my friend was a monthly $149, which was what my service appeared to be as well. My second month's charge was $399 (2.5x higher) and nowhere clearly stated. I did not receive a notice of the cost til after the approval and then it was too late to cancel. On top of that, I was charged six days ago and still have not received the shipment.

So far so good! Customer service looks good, I did get automatically charged. Medicine working great so far. Lost several pounds, did a blood test low sugar and normal cholesterol because of the medicine.

This company is a scam. The med they provide is a placebo. I have sent all documentation to state attorney general, board of health, FBI Internet fraud. I demanded the "promised refund" and was refused even with the proof I provided. We will see if justice serves. But do not use this company.

I've had a good experience with MedVi so far, my weight has been up and down by give or take maybe 10 pounds. It's a little frustrating but I understand the process also there was a little confusion on whether tirzepetide or semiglutide was more effective with my weightloss. But after checking back with my old provider and previously I was on semaglutide, and it worked really good for me, so I just needed to communicate this with my nurse, Mary, and she gave me no problems at all. She was extremely helpful and more than polite to me throughout the entire process. I appreciate the professionalism and courtesy here at MedVi. I think that the rest of my journey will be extremely satisfying... I'm happy here! I will be submitting more updated photos in the near future.... This is how big I am currently...

Patrick is my dude, he always answers all my questions and helps me when I need it. If I say call me Monday at 1, you bet Patrick is calling, haha. Also, I love Medvi because I feel really good and don't have side effects.

I did not renew or request medication. They charged me anyway. Over 799 for 2 months and no medication. They refused to refund me the amount they charged. They are cheaters and scam artist. DO NOT USE OR TRUST.

WARNING - Once you give them your bank/card information there is not way to stop them from charging you. I was charged for 2 months after cancelling with them. The only way to cancel is to send an email. No confirmation or response was ever received in response to multiple cancellation requests. I ended up having to report this item as fraudulent and dispute the charges with my HSA vendor. Saddest thing was I had zero results using their products. DO NOT USE THIS COMPANY!

This company is horrible. They more than double the price for the increase in dose. Went from 149.00 to 399.00. Then when you try to cancel they repeatedly charge try to charge your card until they take 400$ even after multiple calls with customer service assuring you your membership has been cancelled! Go somewhere else. This company is the worst!

Should be zero stars. Do your homework. Wish I would have. Horrible product. If there was actually anything very, very diluted product, canceled after second refill per their policy they charged my card for 2 months before I caught it. They refused to make right. 2 emails saying they would so I will file a complaint every week to Mastercard and FDA. I am not the only one they have done this to. Look it up. They are scanless. They are pulling the same shit as Mochi in Kirkland Washington. Look it up

I just got off the phone with their customer service. They suck this is the worst customer service place that I have talked to they hang up on you. I told the guy I want my subscription canceled immediately. He's going to try to put it in for next month. Told me, "You got the email." I said, "Wait a minute. I don't trust you guys. Let me read it before you hang up." I read it and I said, "How come it's saying for next month? Do not go in my account and get any money this month. I want it done immediately" and he said, "Oh immediately" and then he hangs up the phone.

MedVi offers great coaching and support. They assign you an account specialist that regularly checks in with you and is always available for questions. I have had positive results so far regarding weight loss. The meds have helped with other symptoms besides weight gain. I have more energy and am feeling happier. MedVi also offers support regarding diet and exercise.

I have had a great onboarding experience with MEDVi. My medication arrived quickly and communication with account managers and medical staff has been open and easy. I feel like this is a safe company to work with for access to good GLP-1 medications. I have referred my daughter to this company for her health journey as well.

I found Medvi when I was looking for a time saving less expensive option to create my weight loss journey. Medvi consistently came to the top in my research. I decided to try them. I can't have been happier! Wonderful support, consistent communication and reasonable prices! I would highly recommend Medvi to anyone who is looking for online GLP1 support!! I have broken trough my 6 month weight loss plateau. Amy, my personal assistant has been wonderful in assisting me in navigating any challenges and helping me reach my health goals! Thank you Medvi for giving me hope again!

I am very grateful for MedVi because it is affordable for sometime at least. The medication has been working well for me too. The website is user friendly, however it is frustrating to have to answer the same questions every month. Some of them, I can understand, but not all.

I’ve had a really positive experience with the MEDVi program so far. During my first month, I lost 2 pounds, and while that may not seem like a huge amount to some people, I appreciate that the progress feels healthy and sustainable. The biggest difference for me has been the support from the staff. They’ve been responsive, encouraging, and genuinely helpful throughout the process. I never felt judged or rushed, and they took the time to answer my questions and make me feel comfortable. Overall, I’m happy with my experience and excited to continue my journey with the program.

I used MEDVi for about 4 months. After discovering how overpriced they are. I decided to switch providers. When I contacted them to cancel I was told they will schedule the cancellation and refused to refund my payment that had been taken out same day even though I never submitted the required monthly refill form. I was told that regardless of not submitting the required monthly refill form. The payment is a subscription and non refundable. So I asked if I could speak to anyone else about the matter and was told they will just tell you the same thing. My options were to accept receipt of the medication that I couldn’t use since switching, or refuse it. Either way they would not refund the money.

Product doesn't work, and they keep shipping and charging you after canceling.

I had a very disappointing experience with this company. Not only did I fail to lose weight, but when I canceled, I was charged nearly $1,000. Make sure you fully understand the cancellation policy before committing.

I enjoy the flexibility to speak to someone online whenever I have a question. It’s is so much easier than having to make a doctor's appointment, and take time out of my work day to go attend an appointment on their schedule!

I had been on the fence about start a GLP1 journey. After speaking with my Dr I realized that route was simply unaffordable. After immense research I came across MedVi and it has been a game changer. Included with my GLP1 is a host of support from dietician, support & coaching sessions. I can’t brag on this company enough.

I started with medvi over six months ago. My medication has been late, the automated refill request form arrives before it is due. When you fill it they respond it’s too early and you need to refill it. They used the bait and switch so I paid twice my initial dosage for months. Upon request to cancel they offered me a lower price. So if I’d have canceled earlier I’d have saved hundreds of dollars. Then they refused to cancel unless I excepted that I’ll be billed one more month, at the high rate. I’m sure this is planned as I got a form letter explaining that I need to pay one more month. This is unethical and I won’t be surprised if we see a class action in the future. Medvi is not reliable when you’re taking it and certainly unreliable about billing and canceling.

It jacked up the price from $179 to $299 after month, shorted me on two different months by a week's worth of injection, and then when it didn't work, refused a refund, and didn't acknowledge the misrepresentation.

The process has been so easy to start. I love the phone calls to check on me. The information that has been sent has taken all the guesswork out of losing weight. I’m so happy I chose Medvi for this new chapter.

The company is upfront, has great customer service, quality shipping and excellent product/experience support.

Do not use this company. Took me for 3,500 and it has been nothing but a nightmare. I wish I never got involved.

On 5/10/2026, I contacted MEDVi customer service at 585-312-4226 and spoke with a representative who identified himself as Tyler **. I asked for MEDVi’s physical mailing address because I am disputing a charge from MEDVi on my credit card. The representative told me that MEDVi has “no physical address.” I am concerned that the company would not provide a physical address or mailing address for written communication, billing disputes, or formal correspondence. I am requesting that Consumer Affairs review this issue and require MEDVi to provide a valid physical mailing address and appropriate contact information for consumer complaints and billing disputes.

Steer clear from this company and its greedy money-making scam. They only have compounded GLP, which is not approved by the FDA, and the facility they use has been cited multiple times for violations regards to its methodologies. I was taking the pill form at 400 a month. On the 3rd month, I got an rash on face and neck from taking the pills. I was told to stop taking them. Even though there is data to show these adverse reactions to their compounded versions, they still continue to push them to customers. They know that their version of pill has low bioavailability absorption rates, which requires you to be on it for a long time to see any results. This means more money for them and higher risk to you. Be very careful about doing business with them. They say a money-back guarantee. This is a lie, as they did not refund my money after several requests.

I have lost 10lbs so far, the prescription handling has been simple and the staff supportive. Although started at a low dose due to pre existing concerns following medical reviews and based response to my dosages I have been progressed safely and effectively.

At first I was impressed with the patient portal, check in virtual apts., and just knowing if I had any side effects I could contact Medvi to discuss. I took for 2 months and then my sister had a stroke so I got off track. Fast forward two months and I was going to start back up. I realized Medvi had charged me 399 x 2 months and never sent my script. When you need to contact them in relation to an issue with meds no problem. I had a very difficult time getting anyone to speak to me about the 800 charges and no pills. I ended up just canceling my account out of frustration but no one would discuss the fact that they charged me two months and never shipped anything. This is not a reputable business.

Horrendous customer service. They take you money and don't ship out medications. They send vague emails we are so sorry but it's just empty words. They are a scam and should be shut down. Over 280 complaints made against them with BBB. Buyer beware. They are scam artists. When you try to cancel they will give you some bs that it was done timely and keep your money. Good luck trying to get genuine answers from them.

MEDVi has been a great company to work with. They are very responsive and accommodating. I have had success with the product (compounded Tirzepatide) and am excited to continue on my journey to wellness. Other websites or companies may seem less costly but I am hesitant to stray from what I know. I've been very happy with Medvi!

Overall I am very satisfied with the program and my progress. The reorder process is simple and the support is very helpful. I did have to pause my subscription back in March due to having a colonoscopy and trying to get my account reactivated was not that simple, however, after several tele-visits, it was straightforward out. Now, due to the delay, I have a full prescription that I haven’t started yet and I am supposed to reorder a new prescription. I’m not sure what the shelf-life of the medication is and I don’t want to get too far ahead with my prescriptions. My progress has been slow, losing roughly 4 lbs per month in the past 6 months. I am ok with this pace as side effects have been very minimal with no nausea, vomiting or constipation. My acid reflux has increased somewhat but has been manageable. I wish to continue the program on a month to month basis.

They are very fraudulent, they take money without you receiving the product. If you ask for a cancellation, they give it to where it’s cancelled the next month and they receive another unauthorized payment. On the cancellation, they make you check that you do not want a refund, before you can even cancel. Who doesn’t want a refund of $300, especially when no product was received?

I normally do not write reviews, but after seeing so many mixed opinions online, I wanted to share my HONEST experience with MEDVi because my experience with them has been extremely positive from start to finish. I had absolutely no problems with MEDVi whatsoever. Every time I needed assistance or had questions, I was able to speak with an actual trained medical professional — not some random customer service person reading from a script. That alone gave me confidence in the company.

Everything clicked when I took a single unposed picture at a family get-together; I was truly radiant. I appear healthier, happier, and more present in every photo after using MEDVi to lose 35 pounds. It's amazing how progress appears out of nowhere until something like that compels you to notice it. The emotional change has been far more potent. I'm no longer hiding from life or the camera. I'm proud to be here.

I am pretty happy with this product. I have been seen great results. I look forward to continue. I will continue using this product as long as I see good results and I look forward to a little bit more discount on my medication.

So far so good. I've already lost 10 lbs in my first month. Minimal side effects, and appetite suppression is detectable even the low dose. I would definitely recommend Medvi as a legitimate source to my friends in the future. Can't wait to see how much more there is to come.

This company lies! They say they are charging one price and charge another. I understand from someone else they don’t deliver the product ordered. I won’t be using them and we will see about my $228. Refund.

At first I was skeptical about taking this medication but once I started I immediately started seeing results. I lost 35 pounds and I will continue to take this medicine. I would recommend Medvi to my friends and family.

Good luck trying to cancel. They will keep billing even after multiple attempts to cancel.

I’ve had a really positive experience with MedVI so far. Their communication has been quick, helpful, and supportive throughout the process. The ordering process was straightforward, and I appreciated how responsive the team has been whenever I’ve had questions. I also want to specifically mention Ally, my account manager. She is very attentive, supportive, and genuinely encouraging about my weight loss journey. It’s nice to have someone who feels invested in my progress and available when I need guidance or support. I’m currently using tirzepatide through MedVI alongside consistent walking and strength training, and I’ve been very happy with my experience overall.

I realized I needed some help as I am getting older. I just could not get myself to be my younger self that I felt like and know is in there!! I’ve lost 12 pounds in my start and can’t wait to see what the months ahead bring. I have more energy and don’t think about food the way I used to. I eat with purpose rather than just eating. Thanks MEDVi with the help I needed. Bring on the world!!!

I recently used MEDVi and overall I would say my experience was okay. The process was fairly simple and easy to follow, especially when it came to getting started and communicating through the platform. I appreciated that the staff was generally professional and responsive when I had questions. The service itself worked as expected for the most part, and I did not run into any major issues during my experience.

The website was incredibly easy and straightforward to get my medication. Shipping is always fast and the support is always available. I would recommend to anyone who needed GLPs. I’ve felt any of my questions or concerns have always been answered very quickly and that always made me feel better.

They have offered a refund and I now consider this taken care of.

Since starting my weight loss journey. I was hesitant and a little skeptical. But since taking my first dose I have been very pleased with not only my results but the customer service I’ve received with MEDVi. The staff is always eager and available to help or answer any questions I have. I have recommended MEDVi to several friends and family and they’re looking forward to also starting their weight loss journey!!

This operation is a scam. Period. MEDVi providers do not participate in scheduled appointments and then when you attempt to cancel, they waste your time lowering the price of the pharmaceuticals to try and get you to stay. I was also charged for a product I did not receive. Please, please, please do your research prior to signing up for these type of services. I have also notified the Better Business Bureau.

I have had a good experience with MEDVi. I started this journey in January. I did I dosed myself the first month. So, since February I have lost 17.5. It seems a little slower than expected, but I haven’t been sick at all. If I had any questions or problems, they were answered quickly!

Process of signing up and getting approved was extremely simple! Signed up on a Saturday and received the first shipment on Tuesday. Fast shipping and people available for help 24/7 is a big plus! Lost 12lb in one month! I have never felt better. It changed my outlook on my entire life and I’m so glad I did it!

I lost 3 pounds since I started Medvi. I have no nausea or vomiting. I have no side effects from the shot. I like the bundle that I started with and the discount. I am looking forward to all the weight loss and stuff that I will be able to do.

The phone conversation and wait times were ridiculous for what I was trying to accomplish, which was to simply pay. I was not given the discount I was told I would receive or the option to pay for 3 months at a time. I waited on hold for almost 25 minutes. The medicine dosage was lowered instead of increased like I asked.

I’m into my 5th week and have already felt a change with my inflammation and fluid retention. That in itself has already made me feel. Also 10 pounds down. They are very helpful and take the time to discuss issues or explain processes. The one on one has also been awesome.

I'm a 59 year old female, struggling with medipause issues such as weight gain and cortisol fat. I chose Medvi to help me with my weight loss journey. Since starting Medvi I have lost 17 pounds and my food noise has lessened. The main reason I chose Medvi was because of their nutritional and support care team members. Thank you Medvi for helping me with my weight loss journey.

Since I started my injection 2 months ago, people are complimenting that I have noticably lost weight. I have had no side effects and have more energy. Highly recommend! Weight loss, energy, decreased appetite!

I always believed that in order to lose weight, I would need to "get serious" and completely change my life, but MEDVi taught me the importance of making tiny, gradual changes. I've lost 29 pounds, yet the weight loss hasn't felt drastic. My skin appears clearer, my clothing fit, and my mood is more stable.The confidence I've developed along the journey is the finest part. It's similar to finding a piece of myself that I lost.

I knew MEDVi was effective as soon as I stopped avoiding group shots. I gained enough self-assurance after losing 26 pounds to quit hiding behind everyone else. Now that I'm truly entering the frame, it has been such a fulfilling experience to see myself grinning without hesitation.

The ease and use of this program is by far the easiest and most supportive I have ever done. The consistent communication, the dashboard teaching and reminders, and the amount of resources are amazing. I would recommend Medvi to every family member, friend, and stranger! I can’t say enough good things about them. Two and a half months in, and I am down 22 pounds!

Medvi is legit and its support is really good. I’ve been on a compound for about 3 months and I’m down about 12 lbs. It’s fairly easy to navigate although I’ve had a few hiccups with timing of my delivery. However, it’s all been straightened out and when I set up an appointment with a nurse to discuss my dosage, she was SUPER nice and helpful! It’s a bit on the expensive side, but overall my experience has been 4 stars!

Since I started my injection 2 months ago, people are complimenting that I have noticeably lost weight. I have had no side effects and have more energy. Highly recommend! Weight loss, energy, decreased appetite!

I’ve had a great experience with Medvi so far. I’ve lost 7 lbs in just 6 weeks, and the process has been very easy and straightforward. The staff has been incredibly supportive and responsive throughout the entire journey, which has made a huge difference. I also appreciated being able to save money by signing up for the 6-month program. Overall, I’m really happy with my experience and excited to continue seeing progress!

Hi, My name is Sue. I’m 64. I’m a mother of two and grandmother of six and great grandmother of three so I live a very active life. I am heathy and weight being a priority to stay that way. I chose MEDVi for several reasons, easy sign up, no doctor visits, pricing and delivery to my door. As of April 1, 2026 I have lost 16 lbs and I feel great. Medvi offers one on one consulting. Martinette is my consultant she is great and efficient with quick responses. I am happy I chose Medvi and I would recommend them to everyone. Thanks, Sue.

This is a complete scam! They had a great introductory rate, then raised the price drastically. Then, when I canceled, they sent me my last order, and it was only 10% the dose of all my previous ones. Do not use them under any circumstances.

Medvi's program has been easy to follow. The medication is shipped quickly and refills are processed within 1 day. I'm happy with their customer support chat and the patient portal. I've lost 14 pounds in 6 months.

So far the results have been very encouraging and I will continue at this time. It has definitely shut off a lot of food noise in my head and no more sweet cravings. I have recommended the product to friends and family and it has worked great as a compound.

I called and canceled my account three months ago, today they started charged me again. They told me they only paused it, so when I asked them to cancel it again they did and they kept my 300$ saying they can’t refund me, I got no medication. They just stole 300$ from me. Do not order from this place!!!!

This company has multiple problems. Onboarding is easy but I guess it should be when they want money. After the first month the price increased. I had an idea it was going to happen but just out of curiosity I went to the chat in the portal and asked why. Now I was taking the oral Semiglutide. (SP?) It was more expensive from the start. But the CS rep didn't check my file and told me from the start that I was supposed to be paying $100 less than I was both the 1st and second month. So I explained to her the confusion she was causing and since customer service was causing it how about a discount. Of course they said no and argued, so I asked to cancel the account and when I did there was a discount offer to not cancel. Hmmm, makes you wonder right.

Very disappointing experience with Medvi. I signed up for only 3 months of medication and canceled my subscription on January 12, 2026. Even though I was charged for the 3rd shipment, the medication was never sent, and I had to make 10–15 follow-up calls over several months just to receive the order I had already paid for. After finally receiving the medication in April for the shipment charged in January, Medvi charged me again on May 4 and is now refusing to issue a refund. The entire process was frustrating, misleading, and poorly handled. Customers should be very careful with their subscription and billing practices.

I cancelled my 2nd order from Medvi Scam three times because the first order did not work. When I called Medvi Patient Support (585)312-4229 they said they never received my cancellation requests and it was too late! I never received my 2nd order! WARNING - Don’t get involved with this company!

I’ve had a great experience with MedVi! Before I found MedVi, I was struggling to get prescribed a GLP 1. After doing a quick screening, MedVi was happy to prescribe me some. I’ve been on it for a couple months now and am loving the results.

I am an active, late 50s menopausal women who was stuck at a certain weight that my body liked. Medvi does a great job getting you started on your weight loss journey using Semaglutide. They have wonderful doctors and staff that are very knowledgeable and answer any of your concerns and questions with Care and complete information. The support is phenomenal. My weight was stuck and was able to lose 20 pounds to get me closer to where I want to be. I will continue using this company until I’m at the Weight I want to be at. And my experiences, Medvi will help you there too.

I’ve been with Medvi since January and love it. They’ve made it easy to reorder and have always answered my questions thoroughly. Customer service is great with Medvi. They have you meet with doctors over the phone which makes is easy to ask any questions you have and shipped straight to your door.

I have really enjoyed the results while taking the shots with MEDVI. I'm happy that I came across this on Instagram; it truly made a difference in my life in 6 months. Their customer service is great.

I did not receive medication and was charged $399. I called for refund spoke to a Marissa ** who stated no product was sent but they do not refund. Had me waiting for 30 min to cancel a subscription I did not consent to.

Just not effective. Did not have any success with Medvi. Did not have any results. Felt like a placebo. Waste of money.

Medvi has been wonderful to for my GLP-1 or semuglutide weight loss journey. The online forms are easy to fill out, the medical questions are on point, and any concerns you may have with dosage, extra supplies, adding in additional medications, is very easy to discuss and get taken care of immediately. You are assigned your own case manager, mine is Ana, who has been wonderful, and having a direct line to her has made this experience even easier to be able to communicate any needs I want to discuss with her. The pricing of the semiglutide with the subscription is fantastic in comparison to a lot of other companies I have looked into! If you are looking to start your journey with the GLP-1/semglutide, I would highly recommend Medvi

I would like to amend my review of MEDVi because my one and only complaint was immediately addressed my them. The medication itself was great and very helpful in that I lost 25 pounds in the 3 months that I was using it. I would recommend them when you are looking for a company that is dependable and sells good product. Thank you MEDVi!

Cooking dinner used to drain me, but lately I catch myself dancing around the kitchen. Losing 28 lbs with MEDVi gave me energy I forgot I could have. I’m not collapsing on the couch after work anymore I’m actually enjoying my evenings. This shift has made my home life happier too. I’m more patient, more playful, and just more “me” again.

When my previous job badge photo appeared on the computer, I wasn't expecting to chuckle, but I was proud of the change. I cannot recognize the weary person looking back at the old photo after losing 33 pounds with MEDVi. My work, relationships, and even my speech have all benefited from the confidence boost. It's like taking back who I am.

I have lost over 20 pounds since mid January. As a perimenopausal woman, losing weight is so hard! I finally feel confident again and have nothing except positive things to say about MedVi! Shipments arrive quickly, injections are relatively pain free, and it’s very easy to request refills. Use the app! Easy peasy!

Charged my acct 3x w/out authorization and received nothing. I emailed them, I am cancelling my subscription and still took my money. Charged me without authorizing to keep my bank card..

I have been so pleased with Medvi. They take such great care at explaining everything and making sure I’m taken care of each month with my medication. My medication comes on time and is packaged very well. Amy has especially been great to work with. She is very helpful and always addresses any concerns I may have.

So far, I've had a great experience! I've had little to no nausea at all, and I am pleasantly surprised at how easy the entire process has been. I've lost 8lbs in the last 2 weeks and did not realize how much food I was actually eating before. I haven't given up foods that I love, I just eat less of them. I intend to continue the treatment until my goals are met and I'm ecstatic that I found MedVi.

Awful customer service! Prices more than double after the first month (I understand dosage increase but prices increase amount is insane). Tried to call customer service after a they charged me for a month that I did not order medicine for. Worst customer service ever.

I have been trying for 6 weeks to get a letter of medical necessity and every time I call, they say that it will be done and I have yet to receive it. I have contacted them at least 6 times via phone and chat. My HSA is going to be locked because of this. I don't understand that customer service can actually see my letter but can't email it and it has to go to an email department. Why wouldn't it be uploaded to my portal? Horrible follow-up. And you can't get an appt with the doctor if it isn't related to your actual weight loss.

I paid $400 for one month of compounded tablets glp-1 to test if my body would accept them. They were 2.5 mg. Then I paid $800 for a 3 month supply that stepped up to 6mg, 12mg, 18 mg. At the end, I only lost 1-2 lbs. I would definitely not recommend this company. They falsely indicated I could lose the 23lbs I wanted to lose in that 4 months which I didn't. I followed the exact directions for how to take the pill. There were no supportive emails or brochures, just some generic emails and a little piece of paper with basic printed instructions. They would not give me any refund for the $1200 I wasted.

I was with them for 4 months on a GP1 compound. Started in January. Every month I increased my dosage. I changed my eating habits but saw no real change. I weighed almost the same after 3 months. I tried to cancel a few days after my payment was taken out had not reorder a prescription and they still wouldn't refund me. I had to order a new prescription that I'm sure will not work. I was with a different company prior to switching to Medvi. With the other company I saw weight loss results quickly but thought I would try a cheaper supplier. Couldn't be that different. Boy was I wrong. It's a waste of money so cheaper is not always better.

I realized I was moving differently when a coworker jokingly inquired if I had been "training for something." I lost thirty-one pounds thanks to MEDVi, and I feel more energized than I have in years. I no longer drag myself through the day.

Go on a hike with a friend? Without hesitation, I said ""yes,"" something I never would have done before to MEDVi. Movement no longer seemed daunting after losing thirty-two pounds. I maintained my pace throughout, and I had a sensation of achievement that persisted for days. It served as a reminder that my body is no longer a barrier.

I was pleased with the results I got using this product. Customer service was helpful when I needed a script sent early because of vacation. I met my weight loss goal in 4 months and lost at a steady consistent rate. I will say that I was not told that this was a subscription and was charged for 3 months without being asked if I planned to continue. This issues worked out and refund is being issued BUT I was very frustrated that this wasn’t communicated and that I was charged without giving permission.

I took Tirzepatide for two months but didn’t like how it made me feel. Even though I never completed the patient prescription refill form, I noticed I was still being charged. When I called to cancel, they informed me they do not offer refunds. If you get charged for this medication—especially if you don’t receive it—be aware that getting your money back may be very difficult.

I started my weight loss journey on 8//1/25. Angela became my advisor, and she was so helpful with any questions I asked. If she couldn’t answer them- she had a doctor call me back personally. I feel I have been well taken care of and guided through this process with great care. I am down 25lbs. And I finally feel in control of my eating habits. I never feel like I’m starving, which since menopause hit- has been out of control! I had never been a person that couldn’t drop the pounds when I watched my diet and exercise. But the magic of menopause is real. My body changed rapidly and I couldn’t get it back. I finally decided to get my health and weight back on track, and this was an amazing tool to have in my tool box! With a weekly shot and proper protein intake and vitamin D (IS KEY) it’s working! Down 2 lbs a week! It a process- but taking it slow is the best way IMO.

I started a Keto diet about 2 years ago and finally got to a plateau I just couldn’t seem to move my weight. So I decided to give MEDVi a try, at first it was very slow, loosing 1 or 2 lbs, in a month, I am now out of my plateau thanks to MEDVi. I have not experienced any side effects. Weekly application is simple. I didn’t realize at first there were levels, meaning the dosage start low, so at first I was disappointed, but now I am seeing results. So be patient.

I've been researching Tirzepatide sources for weeks. Despite my clear instructions that I only wanted a month-to-month service and I had a fixed budget for the medication, they still signed me up with an introductory offer that doubled in the second month. I only knew this by looking around in my patient portal - not because I agreed to it, and not because the salesperson explained it to me. I caught this within 3 days of the signup, before medication had been shipped, and they will not refund the money I spent. I've cancelled the service which should stop the medication production, so I won't actually receive anything, yet they refuse to refund my money.

I have been with Medvi since Nov 2025 and have lost 30 lbs so far. Started talking with Ally back then and she has helped guide me along the way. I would like to thank her for being so sweet and positive. She is such a pleasure to talk to and I feel she is more like a friend. Thank you, Ally for your great personality and help.

I have used Medvi for two months now. The online portal has everything I need to be successful, including coaching. I have access to any help I need via the portal and also I have a customer service rep I can text at all times. I receive emails and texts when meds ship, and when I am up for refills. I have had no problems at all. The thing I like best about Medvi is that the price stays the same, even if you need to increase the dosage.

Honestly, I did not realise how reactive my eating had become until I started actually paying attention to it. I was not eating because I was hungry. I was eating based on whatever was happening around me, stress, boredom, habit. I had never really noticed the pattern until it started changing. Getting started with MEDVi was straightforward. The consultation at the beginning was more useful than I expected. They walked me through what the process would look like and what to expect along the way. I did not feel like I was being handed something and told to figure it out myself.

SCAM! They charged me $399.00 twice for medication I did not receive and will not refund me. How is this legal? They even sent me invoices stating they sent me the medication and they did NOT! And funny after I made a complaint I cannot even get to the refill form to request the medication I paid for but didn't receive. They are making big money off of innocent people. Will be reporting to BBB and also seeking legality of what this company is doing.

Medvi has been wonderful. 1 month down 8 lbs. Medvi provides an easy-to-use service with products. The pricing includes all necessary lab work to ensure you experience no adverse effects from your medication. Additionally, routine check-in visits offer the opportunity to speak with a coach who can provide guidance and answer any questions you may have.

I have been doing the injections of tirzepatide for 3 weeks now. The very first thing that I noticed was how well my knees felt! I have lost 6-7 pounds but I have so much more energy. I have had one zoom visit with the RN. She was very helpful with answering my questions. She made recommendations for future use and symptoms (which I have had none) should I experience any. Jazzy has helped me with the process of getting the medicine and getting me discounts by suggesting bundling. She has answered any questions and is readily available should have any questions.

They are a great company to work with. They answer all and any questions you might have. I have enjoyed being on this program and I have lost 13 pounds since the beginning. I would recommend it to everyone!

I have been with MEDVi for a couple of months now and I have been extremely happy with my progress, Amy has been great with always answering my calls no matter what day of the week I need her help with any questions, Overall I have had a great experience with my weight loss journey, I plan to stay with MEDVi as long as I need to,

I am so happy with the professional experience. That I received from Medvi Company. You always answer my questions professionally. And you always know the answer. And you’re all more than willing to help me. I’m starting to feel good. I have no problems with it with the doctor. My Medical Doctor that I see here in Ventura. Is watching me on this medication. And everything‘s going great. Bless the prescriptions are always helped by your company because I’m disabled. And I am starting to lose, but I could lose a little more faster if I could. But I wanna do it right between your company, you know best. I’ve been on it for five months. I have a lot of weight to lose. I appreciate you so much, so very much for helping me on this journey. I have grandkids. I gotta keep up with, and I’m a senior citizen disabled. I’ve had shoulder replacements. And I’m so happy and pleased with everything that comes with this company, you’re the best.

Honestly, Medvi worked better than I expected. I’ve tried similar stuff before and didn’t see results, but this time I’m actually noticing a difference. Delivery was quick, too.

They lied to me saying I was locked in for the price of 199 entire time on meds and to get it I just needed to sign up. That was a lie. As soon as I received payment confirmation it said on email it was a start up and that after it would revert back to 399 a month. Rep told me it was not on auto pay. Account says it is. Email also said I was not approved till I did first appointment which I never scheduled or did.

Love the experience of this weight loss treatments. Very affordable. Its results are amazing. I have only started for my first month and I am very excited to continue for the next months in completing of my goals to reach the desired weight.

MEDVi has been wonderful in helping me with my weight loss. The directions are very specific and easy to follow. Amy has helped me answer every question I had no matter how small the question was. I highly recommend MEDVi.

I cannot explain how amazing MedVi is! The customer care is above and beyond. My doctor is incredibly knowledgeable and allows me to advocate for my health. If you are on the fence, please join MedVi. By far the best experience I’ve ever had with online care.

The company is disingenuous to the point of dishonesty. I cancelled my subscription in February, was billed in March but no product was delivered. Multiple reach outs and multiple calls later I was told that there was no possibility of a refund but I could order the product that I didn't actually want. Ordering the product took multiple calls lasting more than an hour and a half and my calls were dropped twice. Absolutely do not recommend.

Tried Medvi recently and so far so good. The package arrived on time and everything looked legit. I do feel less hungry during the day, which is helping with my weight.