MEDVi Reviews

Let me start off by saying customer support and s fantastic and helpful! I used strictly GLP for weight loss for 5 months and have lost 15 pounds! Never have I thought I’d be able to lose the weight! Side effects are zero once body adjusted. Team for MEDVi have been nothing by but helpful!

I signed up with MEDVi at the end of September 2026. My experience has been very positive. I wanted to lose about 25 pounds. I only have 4 more pounds to go before I reach my goal weight. I plan on taking Semaglutide at a maintenance level once I reach my desired weight. My blood pressure and cholesterol readings are both down. I do work-out 6 days a week and try to eat healthy on a daily basis. I have telephoned and emailed customer service a few times with no issues. My prescriptions arrive on time. I do make sure to fill out the monthly intake form right away so the doctor can send the prescription to the pharmacy. Thanks MEDVi!!

Have been very pleased with Medvi. I had a small hiccup with my order in the beginning but they rectified it immediately. The coaches have been very helpful and provided much insight for my success. I started my journey weighing in at 154lbs in December, and I’m currently 127lb in June. I’ve felt a little nausea and some tiredness but that was only minor compared to how great I look and feel now. I would highly recommend recommend this program to anyone who like me had difficulty losing weight with conventional diets.

Upon being charged for 1st auto shipment, I had a credit balance of about $30 in my Medvi account. I requested refund of that balance and was informed in my email that it was Medvi's policy not to refund monies (obviously differs what Medvi advertises). They referred to it as a "no-refund policy". Please be aware of inadequate disclosure of this policy and deceptive marketing practices.

This Company is Scam, they know how to collect their monthly, even if they don't ship you the product or you had no benefit of it. and when you want to cancel or refund, they tell that once charged there is no refund and if you want to cancel you need to let them know by phone 72 hours ahead of time.

This company advertised that their product is FSA eligible and in fact cannot give and documentation so that my claim can be substantiated. I am out $450 for a product that does not work and my FSA account is locked because of this.

Worst company I’ve ever dealt with and horrible customer service! They take your money and run. Stay far away!

Don't waste your time. This company is not legit, they keep your money and do not refund during the cancelation process.

Horrible customer service and support would be a massive understatement. Now they are continuing to try and bill my credit card for thousands after I've canceled them. Avoid these scammers and thieves!

This company is a SCAM! They have horrible customer service and find little cracks to charge you more money. They don't care about your health, only the health or credit line on your credit card. They come with a smile on their face and no customer service to back it up. Do not be taken by these people.

Absolutely worst customer service on the planet. They live by the old motto "take the money and run". No contact is ever made once they have your money. They over-charge without any refund, claiming the credit needs used. I would highly recommend staying away. There are plenty of GLP-1 companies that have a good reputation.

Joined 4/26. Decided not to continue in 5/26. Was charged 6/26, 7/26, 8/9/26 and then again 8/22/26 after being told I would be refunded. I was charged twice in August because apparently by their calendar 8/9 to 8/22 is a 28 day billing cycle. 4 payments of 399 with no meds on a cancelled subscription is 100% a scam. I asked for proof they were processing a refund and I was sent a screenshot of refunded amounts in 2025. I am so glad I recorded all calls and kept all emails and text communication documenting all conversations with these scammers. Reading that so many others have had the same experience I think a class action law suit should be explored.

I cancel my subscription after they tried to charge me the first 140 and I never received product or did the consultation with the health professional. Then they charged me 399 in 7/2026 and I didn’t notice but the just charged me again 8/18 and they say they can see I cancelled it and gave me a refund for one. I asked about the other charge and they said they would refund that one too. Well they only refunded one and now say I can’t have the other refund even though I got no product and I have a receipt saying I was going to get a refund.

“I had been with MEDVi for several months and was very pleased with the company. My deliveries were always on time, and the staff was helpful and professional. Unfortunately, something seems to have changed over the past month. I have experienced delay after delay with my medication shipments. I have called multiple times and have always tried to be respectful and patient.

Stay far away from this company. I cancelled back in July due to financial burdens, and they have continued to charge me and act as though I haven't cancelled even though they acknowledge twice that I did. At this point I have filed a complaint with my state's attorney's office and will be closing my bank account to try to hang onto any money that they insist on outright stealing.

I signed up 'cause it sounded like a good deal. They were very unhelpful with any issues and concerns I had. After I realized they were not helpful at all with my needs even after I told them I was not getting any results I decided to cancel. They continued to bill me without sending any products for 4 months! I still can’t get it resolved! I DO NOT RECOMMEND THIS PROGRAM. DO NOT DO IT.

Complete trash product. Was experiencing extreme headaches after use. Before you even get through the first prescription, they are sending another one out to you. No time to cancel, so it's gimmicky advertising to steal your money before you get a chance to complain. If you are going to use this product and experience anything unusual make sure you contact them right away to cancel.

Refused to refund after unauthorized charge. Scam scummy company

Paid for a 6 month prescription. Did not LOSE ANY WEIGHT. I lost a total of 5 pounds over 5 months - which likely had nothing to do with Semaglutide MEDVi provided.

Absolute scam!!! DO NOT GO NEAR THEM!! They took my money over a month ago and refuse to refund the money and just keep stringing me along saying it will be shipped "soon". IT'S BEEN OVER A MONTH AND NOTHING. Their customer service is absolutely terrible! They are building a class action lawsuit against these scammers so jump on board. It is the only way you will ever see your money back.

I signed up for their three month plan because it sounded like a good deal. The first time I spoke to a patient care rep when I got my delivery the person was less than helpful. They can’t and don’t provide any instructions and acted like I was nuts for asking for assistance on my first dose. A 4 dose prescription provides a dozen syringes and no way to dispose of them. Also why a dozen with every 4 week shipment? The patient care call was useless and they seem like random call center person who doesn’t have knowledge and are not professional at all. This goes for the nutritionist too, that was not a nutritionist and she didn’t even listen. She just gave me a pre-scripted statement that didn’t even have anything to do with me. The delivery is random and doesn’t actually make sense.

Is MEDVi going out of business? They keep charging me and not sending the medicine! I was a happy MEDVi customer for 9 months, and then they charged me the monthly $399.99, sent me a box, and it had no medicine vial inside. I have been trying to get this resolved for a month to no avail. Now they charged me again and still no medicine from last month and are saying this month is delayed. It makes no sense that they can not send me my medicine, unless they are going our of business. No one can give me a straight answer.

If you really feel like wasting tons of your time and having people pull money out of your account without giving you the product and then telling you, it’s your fault because you didn’t follow through and get additional medical appointments with their online provider, when you did and proved it to them. They took money out of my account twice and never gave me the product. I talked with their medical professional and she said I did everything I needed to do and then they told me I needed to do it again. They are either incompetent or crooked or both. So tired of the runaround of these online companies, but this one is the worst.

Horrible experience with them, they offered me a cheap intro. price of 150.00. Then a few weeks later billed my card for 399.00, big shock. Since that time they have not been able to ship the product. Now I am getting the runaround from them. Bottom line is I ran out of the medication, they charged a ton for the renewal and they have not shipped the product. They refused to refund me or give me an ETA on delivering the product. I would stay away from this company.

Do not, I repeat, do not sign up with MEDVi. They will continue to charge you 400 every month and not send medication. They refuse to refund.

DO NOT GO THROUGH THIS COMPANY! The MedVI provider cleared me to stop taking this medication, but the MEDVI Company is FORCING me to continue purchasing vials because they bill every 28 days and you will accumulate a credit. This IS Crazy. Do not go through them.

Medvi was good at First. It was easy to get meds as long as I paid them money every month. Ask for support and customer service lacked big-time. They are not client centered at all. I did lose plenty of weight and when I started to have problems, I was ignored. I had asked to lower my dose, I had asked to get on a maintenance program because I lost more than I wanted to lose. And instead of supporting me, they canceled me and now I do not get any more meds from them, and that they kept my money. It was like as soon as I started having issues I was abandoned. Their excuses are gaslighting and awful.

So far I’ve paid and have received nothing and keep getting the runaround. I’ll need to dispute with my cc to get my money back which with not product they stole from me

I got the product without the frozen ice block, left on the Florida sun, product was hot. I called Medvi, a certified medical assistant called Amanda, refused replacement, stating that Tirzepatide has 2 weeks shelf life. So pretty much scam company; if you are already buying this out of pocket, get it from somewhere cheaper. This is 400$ a month. They just lost a customer because Amanda wanted to fight.

Avoid these guys like the plague. Initial medication was ineffective so they suggested a change to another medication. When I received the next invoice, it was $100 more. When I called to complain, they then told me the new medication cost more. This medication was also did not work as advertised, so I called to cancel. I was told I had already paid for 3 more shipments and my cancellation would take effect after those shipments arrived. I was assured there would be no further charges. I received notice of another shipment and another $399 charge. When I contacted them to fix the issue, they stated our policy is to not issue refunds after medication has shipped. MEDVI was the biggest waste of money and they treated me poorly.

One star. If you need your medication on a schedule, look elsewhere. This is the second month in a row MEDVi has failed to deliver my refrigerated medication on time. I contacted them repeatedly in advance of this shipment specifically to avoid the problem, and I was assured each time it would arrive before I left for an overseas trip. On a Friday I received written confirmation of Saturday delivery. Only afterward was I told the pharmacy does not ship cold orders on Fridays, which means the confirmation I was given was never accurate.

If I could give them a 0 I would. I signed up for a subscription of a product they offer. I have been billed 4 different times yet have only received two shipments. The first shipment was sent to the wrong address, and was never resent to my correct address. I then received 2 monthly shipments to my correct address. The last shipment was sent again to the wrong address and when I called about the last shipment I was told that the medicine would be canceled but the $119 will still be charged, since it is a subscription. Please beware of this company.

Tried their Tirzepitide plan. Tried pills and injectables; didn't lose any weight, really even changed diet. Tried to increase dosage; still didn't work. Called in and cancelled after they kept increasing the price to 400 for a single month, then two months later got another charge for 400 to my account. They then tell me I never canceled but have no real reason why they didn't charge me the previous month. And then won't refund my money and tell me they can just send me more medication that doesn't work. Absolutely terrible company to work with and do business with; definitely will be filing a complaint with BBB.

Medvi is quick to provide GLP-1 meds to anyone that asks. If it goes south, as it did for me they are also quick to ghost. I was sick for five days. I requested nausea medication, which they agreed to send to my pharmacy. They did not. Now I know why - they have no doctors. I requested my account be canceled and a refund issues - and now they're nowhere. Anyone considering Medvi should read this article in Drug Discover & Development published on April 24, 2026 titled, “Fake testimonials, no pharmacy and an FDA warning: how Medvi built a $1.8 billion telehealth company in the gaps between regulators”: Fake testimonials, no pharmacy and an FDA warning (**).

After taking med GLP one medication for 4 to 5 months and not losing any weight I canceled online. Over the next four months I was built $399.50 every month without receiving any medications. When I called them they said that their terms of agreement state that I didn’t cancel or something like that however they did stop sending me medications and emails so obviously they know I canceled. I’ve reported to the federal trade commission and also to my credit card company. Do not use this company. Their medicines aren’t effective and they will continue billing you months after you quit. I have emails of their billing and emails of the last time they sent meds.

My first 3 months using Medvi medications didn't arrive on time - always late. Recently I have received medications too soon, and currently have 2 medications that expired before I was able to use them - for a total of 4 injections that expired before I was due for another dose. This is wasted money for me. Trying to work through it now -- and I can already see that my next dose will be late.

Run from this company. I used them for 9 months. They sink the hook in with the "subscriptions." The process is you fill a prescription form out and meet with a nurse practitioner and/or they just review your refill request and then approve the script and it is mailed out. I had a week before I needed to fill and I got invoiced. I immediately called in and got a very hostile support person stating she couldn't refund didn't I know what a subscription was? I used chat and still was denied...Mind you no medication has been shipped at this point. I still have a week's dose on current shipment. But they won't refund...They hide behind website terms and conditions but NOTHING in your patient portal states a billing date for you to be aware of this magical date that billing automatically hits whether you have an approved refill or not.

Going on 3 months now, no changes in my cravings or hunger, no changes in my weight. First month was $149, second and third month were $299.00. I received emails telling me that it was time to request a refill each month, but I never sent the request, but I was charged and the medication came anyway (seems fishy?). I had no follow up on how the medication was working or questions about my experience or health or asking if I had any questions. The approval from their "pharmacist" was approved on the same day I signed up. Shipping was super-fast!

Although the medication was simple to get initially, pricing increases were unclear, and compared to others on the market very expensive.

MEDVi is a big scam! Their product does NOT work, gave me headaches, upset stomach and a quizzy or groggy feeling for days after taking. I tried it several times over three months and got the same results, actually worsening over time. I have scheduled a personal doctors appointment to be sure I have not damaged myself with this product in some way.