How ConsumerAffairs uses cookies

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. To learn more, view the following link:

Miracle-Ear Hearing Aids Reviews

4,952,979reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.

About Miracle-Ear Hearing Aids

A trusted resource for hearing solutions for over 70 years, Miracle-Ear uses state-of-the-art technology to remove the barriers of hearing loss. Miracle-Ear specializes in customizable hearing solutions that feature discreet, comfortable products designed to meet each individual's hearing loss needs. Contact us today to schedule your free hearing checkup at any all of the company's over 1,500 franchised locations across the U.S. At Miracle-Ear, we believe there’s no need to live without all the important sounds in your life.

Visit www.miracle-ear.com
Pros
  • 30-day trial
  • 3-year limited warranty
  • Serves mild to profound hearing loss
Cons
  • Pricing could be more transparent

Miracle-Ear Hearing Aids Reviews

Filter by Rating

  • (2,522)
  • (240)
  • (85)
  • (66)
  • (215)

Popular Mentions

    How do I know I can trust these reviews about Miracle-Ear?
    • 4,952,979 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Miracle-Ear?
    • 4,952,979 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 9 Reviews 980 - 1130
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Aug. 14, 2019

    It was very embarrassing having hearing loss. I don't have full hearing loss but sometimes, I would have to ask someone three times to tell me what they were saying. It embarrassed my husband too. When we got away, he would tell me not to ask people about things three times. I should just smile and go on. Our daughter would also come over and the TV would be on. She would tell me that the neighbors could hear the TV. And a lot of times, I blamed it on my husband. He has some hearing loss too. We're both 84.

    Also, when our daughter came over, she and my husband would be talking. I couldn't hear what they were saying and I had this mental problem and I would ask what they were whispering about. Several times, I really got my feelings hurt because I thought they were talking about me. I thought I could hear pretty well and it was somebody else that had the problem. But I finally learned that it was me. It's not any fun to not be able to hear.

    I'm very thankful to have my Miracle-Ear hearing aids. I have two - one for each ear. I have had this for eight years now. When I first got mine, we had to go over Miracle-Ear's office in Irving and we had a wonderful customer service experience. Irving isn't that far, but the traffic is horrible. And so when Miracle-Ear put an office up in Lewisville, we were tickled to death. The only thing about my hearing aids is the cost was terrible. Otherwise, I was so thankful I could hear and I don't care if people see my hearing aids. I’ve always worn my hair really short. Several ladies would ask when they saw the hearing aid if I was gonna let my hair grow out so that I could cover my ears. But I'm not vain. That wasn't important to me.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Aug. 13, 2019

    I didn’t know I was losing my hearing until my wife said that I’m going. There was a Miracle-Ear in Holden and I went to it. It was easy to go there and get the free test. Then, I found out that I could only hear or understand half of what people were saying, so it was time for hearing aids. I got the behind-the-ear style on both ears. The people at Miracle-Ear were great. Even when they moved from Holden to Gardner which is further away from me, I go to Gardner to see them because they’re very competent and friendly. They do a good job.

    The hearing aids are expensive and I’m retired so, it’s difficult. I probably won’t get an upgrade soon but they’re good hearing aids and Miracle-Ear takes care of them. The wires that go from the hearing aid to the ear piece on my ear break faster than they probably should, so I lose the hearing aid but I would call them up and they would bring me in and replace it at no cost. Although if it happens on a weekend, they’re not working so I lose that hearing aid for the weekend.

    Sometimes, you’re trying to hear and all of sudden, you got a hearing aid that crackles and just goes out. You put a battery in and it just doesn’t start up again. But the wire was the only issue and the woman who checks them put a stronger one in, so they last longer. I can usually tell when it’s gonna happen because there’s a piece of plastic on the end to pull them in and out. Once that breaks off, the only way for me to get it out is to use the wire to pull them out and then, I know the wire’s gonna break. I like the Miracle-Ear Hearing Aids. They work well and I like the different volumes you can do on the side.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Aug. 12, 2019

    I kept seeing Miracle-Ear on the side of the road as I drove by and I got the device that goes behind my ear, but then the hearing part goes in my ear. Its performance has been really good and I have recommended Miracle-Ear. The interaction with the sales and customer service has always been very pleasant. They call and set up appointments for me to have it checked. About a month ago, we went there for adjustments. I had to yell a lot before contacting Miracle-Ear and it has made a difference. When I go out, I pretty much has to have the hearing aid on but family is around me and they always interpret for me.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Aug. 11, 2019

    I had been to every doctor that I know of because I couldn’t hear well. They all said it was the water in my ears from my asthma and allergies, and there was nothing they could do. Then one day, I finally got fed up with having to have everybody repeat everything to me. I walked in to the Miracle-Ear down the street from us and had a hearing test. The experience was incredible in every way, even how they told me what my hearing loss was and why. I have hearing loss in both ears, more in one ear than the other. The loss in one ear is because my Eustachian tube never grew. It’s like at 50% its normal size, which no doctor ever noticed. The other ear was just normal hearing loss. It has been a love affair since then.

    The first hearing aid I got was just a basic one with batteries. Then the one I’m using now got rechargeable batteries, but I can put regular ones in them if I need to. They go behind my ear and inside. The side with the really bad hearing loss has a smaller little round thing on the end that’s smaller than the other side because the bigger one won’t stay in there.

    When we were in Sedona, Arizona, I lost one of the end pieces. At first, we were sure it was in my ear, but we couldn’t find it anywhere. There’s a Miracle-Ear in Cottonwood, not too far from where we were staying, so I made an appointment that morning and they went in, and the woman didn’t just replace the earpiece, she checked my ears and the tubes extensively to make sure it wasn’t in there floating around somewhere. Then she sent an email to Christina at our store telling her that we had been in there, that everything was fine, and she replaced it.

    With Miracle-Ear, I can hear. My family’s very happy and I’m not asking everybody to repeat everything. The cost is high, but it’s keeping me hearing. People that go to other places pay less but don’t get the service or the quality. So, to me, Miracle-Ear is worth it. My first pair of hearing aids was eight years old, and then I moved up to the digital, and the phone app really makes a difference as well. It has always been an amazing service. I’ll keep going as long as they’re around.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Aug. 10, 2019

    I have partial hearing loss, wherein I was hearing people, but I didn’t understand some of the words. I wanted to make sure that I had a quality pair of hearing aids and I just heard good things about Miracle-Ear. I got the one that goes behind the ear and the performance has been excellent. I checked out some of the other things, talked to other people, and I would say that I received good value for the money. My Miracle-Ear hearing aids are amazing. They don’t need adjustment. They're good in crowds and there are different things that I found that are really good in comparable to what other people have.

    I go for my checkups at Miracle-Ear regularly and the staff there is wonderful. When they tested me, and the guy put the hearing aids in and walked out in the hallway and talked to me, I cried. It was that profound to me. My hearing loss wasn’t that bad. I am 73 but I still work full time so I have to be able to understand a conversation. For me, my Miracle-Ear has been absolutely a blessing.

    Thanks for your vote!
    Verified purchase

    Reviewed Aug. 9, 2019

    I had bad hearing loss. I found Miracle-Ear and got their over the ear hearing aid. The quality is all right and I can hear better.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Aug. 8, 2019

    We got an advertisement from Miracle-Ear where I could come in and get a free hearing test. I knew I had a problem, so I went in for that. Their reps have been excellent. The guy suggested I should use the hearing aids that go behind-the-ear, which I find to be 90% in terms of overall functionality and performance. I can hear a lot better now since I had it. The only thing is that I still have a problem in a crowd if somebody’s talking behind me. I have a hard time hearing what they have to say. Other than that, I’ve been well-satisfied.

    Thanks for your vote!
    Verified purchase

    Reviewed Aug. 7, 2019

    I bought a Miracle-Ear in-the-canal hearing aid. I wore them for seven years. They worked well but they got too weak. Miracle-Ear said they can't get it strong enough for my hearing. So they told me to apply for the over-the-ear style at the foundation and I did. I got the hearing aids but they won't stay working. In the last five weeks, they've been in for repair four weeks out of that. The hearing aids went in for service and was gone for two weeks. When I got back, I wore them two days and it didn't work again. I mailed them back that time and they went away for two more weeks. Yesterday, I had to drive 80 miles there and 80 miles back to go get the hearing aids. I have had to wear my old set when these new ones are in for repair. I get plenty of volume out of the new one but the speech isn't as well as in the old one and I have trouble understanding speech.

    I do appreciate what Miracle-Ear did for me and as far as the center where I go to for service, they're top-notch. They do everything in their power to keep me where I can hear. I like Miracle-Ear. I got my first set in 2015 and I always dealt with them. But these over-the-ear hearing aids are total garbage and they are the worst hearing aids I've ever worn.

    Thanks for your vote!

    Reviewed Aug. 6, 2019

    My husband needed a new filter a week before his apt.--surprise the free port store is closed for the week. No sub for the week or even just 1 day. WELL --guess we aren't supposed to need anything unless it's convenient for them--now my husband has to work without one hearing aid for a week. WILL NOT BUY ANYTHING ELSE FROM THEM. This is the 3rd time we have had something like this happen. Linda **

    Thanks for your vote!
    Staff

    Reviewed Aug. 6, 2019

    Just moved from California to Florida. The office in CA provided excellent service. Glad to say the new office I went to in Florida was just as good. Excellent product and fantastic service from Miracle-Ear. Thanks.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Aug. 6, 2019

    I was having difficulty hearing some of the words on the television shows, and I had to keep asking my wife what they said. I noticed that there was a branch of Miracle-Ear in my neighborhood, so I decided to go there first. I got the behind-the-ear style, which was recommended to me by the person who did the hearing test. It’s about 80% effective. I still have some difficulty on hearing various ranges and now, that may be corrected when I go back for my post-visit sometime in the fall.

    I am very pleased with the person who worked with me. It was the audiologist who also functioned as the sales person and she was very good. She was also the individual who had done my hearing test. I was pleased with both her attitude, her friendliness and her function. However, the cost of the hearing aid was quite expensive for me. It was $5,000 for the two of them, which was a significant hit upon one’s budget. The hearing aid made life somewhat better although there are still some difficulties. I don’t wear them when I know that I’m going to be in with a crowd, because it makes it very difficult to focus on or function on a single conversation. What I hear somehow gets jumbled in the process of going from their mouth to my ears.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Aug. 6, 2019

    My hearing loss was traumatic before. I went with Miracle-Ear and got an over-the-ear hearing aid from them. The unit is excellent and the reps whom I worked with are highly professional. With it, it has been easier for me to understand when people are talking.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 5, 2019

    My experience with Miracle-Ear has always been good. My hearing loss was way down there but since using Miracle-Ear, I always get the highest quality. The moment I take the hearing aids off, I can't hear anything. I've used Miracle-Ear for a long time and they are the only people I wanna work with. Their customer service is awesome.

    Thanks for your vote!
    Verified purchase
    Customer ServicePrice

    Reviewed Aug. 4, 2019

    I have partial hearing loss. I went to a Miracle-Ear in the Sears store in the area which is convenient for me. The hearing aids are pricey but they work. They're very good and since using them, I can hear. I'm also pleased with Miracle-Ear's customer service and I have a very good relationship with the shop. If I have any problems, I just go right in there and they fix or clean it.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 3, 2019

    I have a set of Miracle-Ear hearing aids and I’m doing okay with it so far. I haven’t had any problem with them. If I do, they gave me a number up in Troy to go to and appear. And they got me all set up. I had partial hearing loss before contacting Miracle-Ear. But it was really close where if I didn’t do anything at the time, I wouldn’t have had any. I was constantly saying, “Huh, what?” “Excuse me, I didn’t hear you.” I was driving my son out of his mind.

    I went up to Miracle-Ear, and then I asked if I could be put on the time saving plan, which I couldn’t really afford. But, they told me they had a foundation, and that was how I got them. The customer service at Miracle-Ear down in Florida were fabulous. And anytime I had a problem, I would just bring the hearing aids in and they would fix them for me. They were great. Miracle-Ear impacted my life big time. I got two great grandsons, and it’s been a joy being able to talk to them on FaceTime and be able to hear what they were saying.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Aug. 2, 2019

    I have found the staff to be very professional and responsive to my specific needs. This was my first experience with hearing aids; I was a novice. They were very patient! They answered all of my questions. The ambiance was very comfortable. I highly recommend this Miracle-Ear location.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Aug. 2, 2019

    Before I went to Miracle-Ear, I was not taking care of my ears. I went to a hearing specialist in Florida when I started having hearing problems. This was probably about five years before we moved back to Florida. She told me about one hearing aid but I didn't think I could afford the cost. I asked if I could just have one piece of the hearing aids and she told me I could have whatever I wanted. She sold me a hearing aid and I had nothing but trouble. Nothing worked out well. I brought my hearing aid back and I got my money back, but it was definitely a very bad experience.

    My daughter took me to Miracle-Ear because she wanted me to get my hearing taken care of. Melissa is their board-certified hearing instrument specialist. I told her about my earlier experience because asked me if I had seen anybody before. She said that it was illegal to sell just one hearing aid. The hearing aids work in conjunction with each other. If I wanted to have a good experience, I needed to have a hearing aid in each ear.

    I’ve had a very good experience with Miracle-Ear. I’ve been seeing Melissa going on two years now. I find her to be extremely efficient and she is on top of everything that is going on. If I have a question or concern, she addresses them all. She gives me hints to what makes it a better situation for me.

    I was turning up my hearing aids and was having a problem. If my husband was watching TV and it wasn’t loud enough, I would turn my hearing aids up so that I could hear what was being said. But I’d have trouble later if I tone my hearing aids down again. I was messing with them. Melissa said I was confusing the hearing aids with my instructions. I was confusing myself too when I couldn't hear and thought I should be able to hear something. She told me a better way to deal with that because when you take off your hearing aids, they go back to their normal setting.

    One of my daughters goes with me when I go see Melissa. She doesn't have a hearing problem but she’s very on top of the hearing issues because of me. She really thinks that Melissa is the person to go to and stay with because I’ve been complaining about the hearing aids and was thinking I should go somewhere else. She told me we should go back to Melissa and I’m glad we did. I'm very satisfied. She covers all issues and I’m well-supplied with batteries. She always checks the hearing aids when I come in to make sure there are no problems.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Aug. 1, 2019

    I had minimal hearing loss in both of my ears. Even so, I went with Miracle-Ear and had a pleasant experience with their reps. They were very helpful. I got a hearing aid from them that goes inside and behind my ear. The man who adjusted my hearing aids was exceptional. With my Miracle-Ear, I can hear better. I've had a good experience with this company overall.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed July 27, 2019

    Alana ** in Wichita Falls Tx. Was extremely helpful in explaining the anatomy of the ear and all testing procedures. She was very thorough in explaining the results of the hearing tests. I had tried some hearing aids for a two week trial many years ago and wasn’t impressed at all which left me thinking they were all the same. I had done some research on the RIC aid vs BTE aid and my choice was the RIC. I can tell you the difference in what I tried at Miracle ear and what I tried many years ago is night and day. Plus being rechargeable is a huge plus. Now I gave a 5 star rating on customer service. I’m not going to berate the pricing of the product because I’m the person that will say "you get what you pay for". Sure there are lots of hearing aids that are cheaper and you can order off the Internet BUT where is the customer service when something goes wrong? That’s what I got at Miracle Ear Great customer service and it’s there if I need it in the future.

    Henry

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed July 23, 2019

    I have had this hearing aid since earlier this year. This instance makes the 3rd time that I have had to send it off to be repaired or replaced. I paid over 4000 for a single hearing aid that I cannot wear half the time (I only have one ear canal, so when I am without a working hearing aid it severely limits my ability to hear). I wish I had never responded to their mailer and also wish I would have taken advantage of the initial policy of the restocking fee. I would gladly do this rather than have to pay for an inferior product which I am disgusted with. I also can't "add images" because it is not in my possession.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed July 19, 2019

    I’m forever grateful for my local Miracle-Ear Centre in Surprise AZ. They are the best in customer service. I done my test and measurements and I can’t wait for fitting of my new pair of hearing aids. I work with lots of customers and speaking with people and I rely on hearing aids all the time. Every time I see a customer wearing hearing aids I always tell them about how great and awesome work of Debra and her team at Miracle-Ear Surprise. Huge thank you team Surprise AZ.

    Thanks for your vote!
    Staff

    Reviewed July 14, 2019

    The Miracle-Ear staff in Flint MI are wonderful. Bethany, Kelly, and Cody not only solve our problems which sometimes are ahead of normal schedules, but converse about our daily routine with interest.

    Thanks for your vote!
    Profile pic of the author.
    Staff

    Reviewed July 4, 2019

    The staff at Miracle-Ear in Owosso, Mi. are very polite, professional, courteous, and friendly. They explained in detail what was going to be tested and with what instruments. I would recommend this Miracle-Ear establishment to any one with hearing issues and will recommend this business to all my friends with hearing problems. Excellent!!! Rated a 10+.

    Thanks for your vote!
    PriceStaff

    Reviewed June 27, 2019

    I purchased the most expensive hearing aid from Miracle-Ear. Had a huge amount of problems with fit and ear irritation. Miracle-Ear distributor on Buenos Aires Dr. in The Villages Florida worked with me for six months and Monica and Karen were very patient with me and took my problems to heart. They finally worked everything out and I am hearing better. My advice is if it does not fit and you do not hear better keep going back. Their warranty is very short in time so you must go back daily if necessary for them to fix or you will not get your money back. My problems have been solved but it is only been because of the staff at the Miracle-Ear location in The Villages Florida.

    Thanks for your vote!
    Miracle-Ear Hearing Aids
    Response from Miracle-Ear Hearing Aids

    Thank you for your feedback. I am glad that you were able to receive the help you needed to ensure your hearing aids fit and work properly, and that the staff in The Villages Florida were patient and resolved the problem.

    Verified purchase
    PriceStaff

    Reviewed June 19, 2019

    Miracle-Ear Hearing Aids is great. My hearing loss was getting bad and I had a really bad hum in the left ear because there is a little hole in the eardrum. I went into the store and my interactions with their reps were magnificent. They put their hearing aids into test and even the very first one tested silenced the whistle in my left ear. I couldn't handle behind the ear hearing aids and got the one that pushes in. It has the battery in there. It's not rechargeable, but it's okay. The overall functionality and performance of the hearing aids are great. I can hear the TV better. Plus, the cost in relation to the quality was reasonable.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 19, 2019

    I have partial hearing loss and I got an invitation to go in at Miracle-Ear and have my hearing checked for free. I went in and I got in with them. The reps were excellent people. I got a behind-the-ear model because it was the only one I could afford and the functionality and performance has been good. If anyone asks about Miracle-Ear, I would tell them to go for it. I can hear a lot better now and I don't miss people's conversations anymore.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 18, 2019

    I have a partial hearing loss and it was hard to hear conversations in groups. I was with another hearing aid company and Miracle-Ear bought them out. I have behind-the-ear hearing aids. It’s great but when I work, I sweat a lot and it’s easy to get into the hearing aid, and there’s a bunch of malfunctions that can happen. Still, it has made a lot of things easier. I’ve had hearing aids before where I had to take them out and then put the phone up to my ear. That was a hassle especially while driving, and it wasn’t always clear. But having conversations now through my hearing aids through Bluetooth makes it much easier to communicate. I like the quality and I can adjust it to whichever situation I’m in and adjust the volume. The sound quality is good. Also, the audiologist that I deal with is always available and she would stay late for me sometimes if I’m coming over to see her. She does a fantastic job.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed June 18, 2019

    I have moderate hearing loss. I had high tones where a problem was forming. And therefore, when I had conversations with females or children, it was very difficult for me to hear. Miracle-Ear has an office here in town. And I did some research on some of the other ones, and I liked the technology that Miracle-Ear provided. It seemed to have what appeared to be a good application for me.

    It's a pretty noisy world out there. I had not realized how much hearing I had lost until we were visiting the grandkids. They're very young and they have very high-pitched voices. I literally could not understand it. I could hear them, but I couldn't understand what they were saying most of the time. And after that visit, I told my wife, "I don't wanna be that grandpa that keeps saying, 'What? Say that again. What was that?'" So, that was what kinda spurred us on getting hearing aids. And now, I can't imagine being without them. It's part of my life. I'm really happy with them.

    I got behind the ear hearing aids. I wanted something that was hidden for the most part, and I didn't want a big, clunky hearing aid. It was something that fits my lifestyle, and it also tucked away nicely behind my ear. I've been fairly happy with them. I had one that went bad, which was replaced promptly. They gave me a loaner until mine came in, and they replaced it within just a couple of days. But other than that, they've been dependable. I get a little bit of whistling when I get out in the wind. I get air moving past the speaker but it is certainly something that I can tolerate. It's not a big deal. It has a lot of application.

    I also got a pair for my mother. She's really hard of hearing, and TV was a problem for her. And the unit that we got for her also has the streamer that you can plug into the TV so the sound of the TV goes right into your hearing aid. And that has helped her tremendously to be able to watch TV and enjoy it and hear whats's going on. So, those types of things are things I really appreciate out of Miracle-Ear. As far as the customer service, it has been very good every time I've called up there. When I had a problem, they were right on it. And in one case, I had a little bit of wax that got into the speaker, and they guided me through cleaning it out. They are very knowledgeable on what I may be experiencing and how to respond to it. So they did very well with that.

    Cost was a major hurdle for me to get over. I did not wanna spend a lot of money on hearing aids. I had done a lot of research online, and certainly, there were a lot of options that seemed less expensive. I was concerned with buying them online with not having any local professional help to kind of get them fine-tuned and everything. So that was one of the reasons why I chose Miracle-Ear. After my interview with them and they gave me a pair to try for 30 days, they were very concerned about regulating and adjusting it. We seemed to work very well together in getting me and it lined up with my lifestyle, and the cost factor went away. They helped serviced it. It's really been a good relationship. So, I'm glad I went that way.

    If anybody ever needs to talk to somebody and really wants to get personal one-on-one feedback, I'll be more than glad to provide that for them. The Miracle-Ear folks have been wonderful for me, and anything I could do to help their business out would be certainly something I would do. Once I took the journey, my Miracle-Ear really has changed my whole life. I used to be in sales, and part of my life was hearing the customer and understanding their reactions to what I was providing. And without the hearing aids, there were a lot of times that I missed a lot of stuff that I should've heard.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 17, 2019

    We have no problems with Miracle-Ear. They’ve been very helpful. If we have problems, like sometimes my husband would get some tingling or something, we’d call and they’d take us in and correct it. My husband started out with one kind and then Miracle-Ear came out with that newer one and he has those now. His hearing wasn’t great before, but now he’s doing much better with Miracle-Ear. The only thing is we used to have Sarah in Robinson Township where we go, and now we have somebody else. She was very good. We had no complaints on her. Now, we have a gentleman that I can’t complain on either but we’ve only seen him one time so far.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed June 17, 2019

    At meetings, I couldn’t hear when at a distance from the speaker and I had that corrected with the Miracle-Ear hearing aids. They happened to be in a convenient location in Westfield and it was a good place to go. My interactions with their rep have all been very good. He was very accommodating and did a good job. They had a pretty good operator too. I had gotten an over-ear type. I’m not that vain to have one in my ear completely and it’s comfortable to wear it that way. It was expensive but was within the usual price range. Its overall functionality and performance are very good. Having it has worked very nicely for me. I now enjoy going to meetings, sitting at the back, and hearing everything. I would recommend Miracle-Ear to friends.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed June 16, 2019

    I'm doing okay with my Miracle-Ear hearing aids. I don’t wear it all the time but I have to use it for ladies with their high pitch. I like the fact that Miracle-Ear got a charger that goes with the hearing aids and it charges. I charge it everyday and it seems to work fine. I already had a hearing aid but I went with Miracle-Ear because it was close by here in Lenoir and they had the charging device. I got the one that goes in my ear because it was self-charging. I couldn’t get along with the batteries which were awful. The local guy is very good. I have an appointment to go by and he checks and cleans them. I would recommend it but it’s too expensive for the average person. I can afford it, but the average person cannot afford $3,000 plus for a hearing aid unless they get them subsidized.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed June 15, 2019

    I’ve had my Miracle-Ear for a little over a year now and I’ve been very pleased with it. My hearing is not so good, especially in crowds. Much of it has improved since I used Miracle-Ear, but it doesn’t completely solve that. I didn't expect it to anyway. I could hear speakers who used a mic just fine, but the problem was with conversations with a lot of people together talking in a crowded room. Even with somebody next to me, I was having problems.

    I have the over the ear type with the little wire running into my ear. I got it at a cost that is in line of what I thought it would be, and I've gotten very satisfactory customer service from Miracle-Ear. I’ve also had good results using my hearing aids. I teach a Sunday school class, and I could hear people across the room saying something to me, as long as everybody’s not talking. When I first got it, my 14-year old granddaughter was trying me out and asked if I like my hearing aids. She said it really quietly across the room from me, and then I answered that it’s fine. She then said, “Hey! She heard me!” So, that was good.

    Thanks for your vote!
    Verified purchase
    Customer ServicePrice

    Reviewed June 15, 2019

    I’m a brain cancer survivor and I had a lot of radiation on the right side of my head which is where my tumor was located, directly right above my right ear. It was removed, but it was determined to be cancerous, so I had a lot of chemotherapy and radiation. Although there is a history of hearing loss in my family, the radiation is mostly what killed the hearing. Thankfully, the Miracle-Ear location was just around the corner from my home. Unfortunately, they had just recently moved, and I had been to the new location. It’s not terribly far, but it’s not as convenient as it was at the time.

    Their customer service is very good. Whenever I call, they’re always responsive. Everything is great. I’m happy now. I like the fact that I can go in there whenever I want to get an adjustment, or have the hearing aids or my ears looked at. Miracle-Ear is more expensive than some of the other brands out there, but I have only had good feeling about Miracle-Ear. My hearing aid fits fine. It’s over-the-ear. My father’s are inside-the-ear and I don’t think I would like that. At least with the over-the-ear, I’m more aware of it. When I happen to shower, I’d know to take it out before.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed June 14, 2019

    I went for a test a long time ago and when I wanted a hearing aid, I found Natasha, the technician from Miracle-Ear, again. She was great and very helpful. I have a hearing aid that goes behind the ear and it has been functioning very well. The cost is something else but it’s comparable. It has been a very pleasant experience every time I go to Miracle-Ear and people should try them.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 13, 2019

    I have a gradual hearing loss. I was still working as a nurse in a recovery room and I was afraid I was gonna miss something or that I was not gonna hear something that the doctors mumbled. I decided to go and get a hearing aid. At that time, I had a coupon for Miracle-Ear. It said free hearing check. I wanted to see how bad my hearing was and I would try the hearing aids out. I made up my mind. I came out of there with a $6,000 hearing aid because it sounded good, I needed it, and I had the money.

    Mark was excellent and he worked with me to get it to fit. I have very itchy ears. I initially had the outside ones, but then we decided on the inside ones. Mark was wonderful. He measured me and we went with the ones that are in the ear. I couldn't keep them in for more than several hours. He kept working with me over the years to keep the hearing aids in. He really was very good. He also tuned them up when I felt that they needed to be tuned up. He gave me all the hearing checks that I needed.

    I love putting my hearing aids in the morning and keeping them in. I drive to church and put them in in the parking lot. I try to keep them in for a couple of hours, but it just bothers me. If I don't take them out, they actually hurt. I feel the pressure. I try them for parties or something where you have to keep them in for several hours. On occasion, I could keep them in for five or six hours, but not much longer than that. Mark sent the hearing aids back a couple of times. He did everything and was wonderful.

    But Mark left and Bryan came in. He was a little more difficult. He insisted I had to keep the hearing aids in for so many hours a day. Bryan actually wrote down on the sheet that I was not wearing my hearing aids. He pushed me to sign and I said that was wrong. I wear them as much as I can. After that little episode, I said I was not gonna deal with him. We kind of didn't agree on things so I switched over. The secretary there, Erin, was wonderful and a sweetheart. I told her I was gonna give Miracle-Ear one more try then I was going to some other hearing aid. She told me about the people in Gardner. I've been there once and they were wonderful.

    I also asked Bryan to tune my hearing aids up a little bit but he said he couldn't do that without a test. I went to my ENT doctor and got a whole new hearing test. I went with that to the people in Gardner. They tuned it up and it has been much better since then. Lisa and Giselle were really great. I take my hearing aids out for the telephone. I take them out when they itch too much or they're uncomfortable. I have been with Miracle-Ear for almost five years. I hear much better with them and I'd recommend them to others. They just have to not have itchy ears. The product is good and it's not their fault that I can't keep them in that long.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed June 13, 2019

    I had friends who dealt with Miracle-Ear and were happy. I have also taken my older sister-in-law to them previously and we have an on-going relationship with the guys down there. So, it was just natural for me to go with them. The sales and customer service reps were wonderful and great. You could talk to them and they would answer any questions you have. They said that no question is stupid. The cost is expensive but I get the care and we go every four months. The service is great, and Chad and Brett are always available. If one isn’t there, the other one is. They’re almost like family now.

    My hearing loss on both ears was gradual and came with aging. I got hearing aids that go behind the ears. They help when watching TV and on one-on-one although it’s not that great in crowds and in church. I can adjust the volume but when I do that, I pick up other variant sounds that I don’t want to hear like somebody coughing in the back of the church or someone who is in the restroom and the door closing. But I’ve got the control so, it’s not a problem. I will continue using the hearing aids and I have suggested that other people go to Miracle-Ear because I've been very happy with them.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed June 12, 2019

    I have had a previous pair of hearing aids from Miracle-Ear and we were happy with our service so we got them again. There were some improvements with the hearing aids but when I went back for the test this time, they said that I had an increased hearing loss. It was another 5%. I got the behind the ear model because it was the top-of-the-line model. They gave me the most clarity. The cost is fairly comparable to what's on the market but Miracle-Ear offers additional services at no charge. Miracle-Ear has improved the quality of my hearing. I work as a healthcare professional so they're very important to me in meetings and so forth where I can discern and distinguish different people speaking. My hearing loss is in my mid-range so that encompasses that area of loss. It's been really awesome to have it. The rep is kind of a friend too because we've been seeing her on and off over the past several years.

    Thanks for your vote!
    Miracle-Ear Hearing Aids
    Response from Miracle-Ear Hearing Aids

    Thank you for your review Debora. I am happy to hear that the aids are helping you hear better, and that you have good service from the office as well. Have a great day!

    Verified purchase
    Staff

    Reviewed June 12, 2019

    My hearing loss was getting pretty bad. The wife and I were starting to fight ‘cause she thought I wasn’t listening to her. I did some research online and I talked to a fellow that’s had Miracle-Ear through our sportsman’s club. He was very happy with them so that’s where I went. This is my second pair with Miracle-Ear. The first time, I went with the top of the line. They’re behind-the-ear and they’re the hidden ones. I'm very active and they told me that the behind-the-ear model is for active people. Though they had a little trouble getting them tuned in, they’re wonderful there to squeeze me in as fast as they can. Justin and the crew over there are great. The hearing aids are a little kind of expensive out of pocket, but they’re good. And the trade-in value on my old ones shocked me. It was great. With Miracle-Ear, I'm not saying "Huh?" all the time and embarrassed when I go out to a restaurant. At the church, I can hear the songs.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 11, 2019

    Miracle-Ear's reps knew their product and the one whom I dealt with took plenty of time with me. I went with their hearing aid and thus far, I've been satisfied. I have been back a time or two with some tune-ups like for feedback noise but their reps have been great every time I take my hearing aids for repair. They jump right on it.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed June 11, 2019

    My hearing loss wasn’t tremendous, but it was enough that my family observed it. So, they pressed the issue. Since I observed that there was a free testing at Miracle-Ear and it’s not very far from our house, I went up and had my hearing tested. And the Miracle-Ear guy, Mike, showed me the diagrams, the graphs that indicated where I have hearing loss, and he said, “I think we can help you.” He showed me what he had in mind to take care of those and I liked it. And he said if I didn't like it, we can work on getting it fixed. It’s been several years since.

    I got the hearing aids in and I like what they do and my family likes what they do. They don’t make my hearing perfect and that’s okay. I hear just fine. I don’t get any more complaints from the family. I very much like the fact that I have three different programs and then I used the three different programs on my hearing aids. I have chosen not to get the update, which would be very expensive and I’m not sure if it would be worth the cost.

    I recommend many friends to go to Miracle-Ear, especially to Mike. He’s very good and I really like his manner. And he’s very thorough, and I very much appreciate that he understands where his expertise is and where it isn’t, that if something looks amiss to him in my ear or if I have some ear problem, there’s no way he intends to fix that. He sends me to an ENT. In fact, at one point he said, “I’m just not gonna put this in because it’s all growth in here that we haven’t seen before.” Apparently, it has been in there, we just haven’t looked. And he was very concerned about it, he said, “I’m just not gonna put the instrument in until I know that it’s not going to do anything, that that’s not something that’s gonna be problematic. So, I want you to go to a doctor and have that looked at.” And so, I did.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed June 10, 2019

    I was just about deaf and after I went to Miracle-Ear, I've been getting the best care and help that I can get. Their customer service has been fantastic. For the new set I got, I've been having trouble keeping the little device in my ears. I gotta keep pushing them in 'cause it keeps coming out. Though I've spoken with their reps, they say it's normal and I'm not gonna argue with them about it. Still, I've had this style of hearing aids with a little tube for years and I've haven't had this problem. At first, my Miracle-Ear hearing aids with Bluetooth weren't this way, but now they are. Also, when I'm in a crowded area, it's still hard for me to understand. Despite the issues, the hearing aids help my hearing a lot.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 10, 2019

    I had read about Miracle-Ear and I kinda tried to compare them and the quality. My hearing loss before I had their hearing aids was pretty significant, more on the right than the left. I've been going to Miracle-Ear for seven years and I'm on my third set. The hearing aids are just great. The one I have now is behind the ear. I have a better quality of hearing that way if it's actually down into the ear. It enhances my hearing. This is the newer one that I have and it has Bluetooth so I can hear through it while I'm on the telephone. That's totally a game-changer. I had the in the ear ones the first time I had Miracle-Ear, but the last two pairs I've had have been over the ear.

    Customer service is absolutely great and I've never had a problem. If I call, they always get me right in. Their rep has always been very patient and thorough. I know there are cheaper hearing aids in the market. I was surprised. I talked to people who have who pay maybe $3,000 for hearing aids and mine was close to $6,000. But given the quality, to me, it's worth it. I'm very satisfied.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed June 9, 2019

    I chose Miracle-Ear immediately because it was very close to where I live and I wanted something convenient. Also, I heard they were a good company. I've had their hearing aids for about four years. They’re terrific. In my business, I don’t have to interrupt people and say, “What did you say?” And that’s very important to me. I go to the theater and movies a lot. It’s an entirely different experience. But I wish they could do something about the cost. Miracle-Ear's products are far too expensive which is outrageous. All it is is a very small computer and you can buy a computer these days for much less money. I have no idea at all why aids are so expensive. It’s really disgusting. Miracle-Ear is probably losing an enormous amount of business because of the cost.

    Thanks for your vote!
    Verified purchase
    Customer ServicePrice

    Reviewed June 9, 2019

    I'm happy with Miracle-Ear and I can't complain about anything. Customer service, they're very good. I get my ears examined every couple of months and they do a re-check on it. It's a little expensive, but it's worth it. I'm very satisfied and if I know somebody, I will recommend Miracle-Ear.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed June 8, 2019

    We’ve been working with Miracle-Ear for years. We’ve had good rapport with them. We get in when we need to. When I’m wearing the Miracle-Ear gadgets, I can hear a little better. Since I’d been wearing them though, I’ve started hearing better, and I don’t wear them now like I did. The only thing is they're expensive.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 8, 2019

    I had an old gunshot wound that I got when I was in the police department and my ear canal got torn out. I had it replaced but between target practice, my age, and the missing ear canal, I had hearing loss. Other friends told me how good Miracle-Ear is and I looked into them. I found their device to be reasonable and it was available so I got one. Thus far, I've had good service in Middletown, Shanna and in Boca, Raton. I've been hearing better as well. When I'm socializing, I'm part of the conversation because I understand what's going on.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed June 7, 2019

    My husband couldn't hear anything. He saw the advertisements for Miracle-Ear, and we had heard good things about it from other people. He got two hearing aids. They're over the ear. He had gone through several models before he got to that one, and that was what Chris, the rep, suggested that he use. The functionality and performance of my husband's hearing aid are very good. Our experience with Miracle-Ear has been fine. Their reps have all been good. We've become friends with Chris and with his son. They've been excellent helpers. They've done a very good job. My husband goes in every two months to have his hearing aids cleaned out and to check his ears because he does have a problem with wax. Miracle-Ear is expensive, but with everything health-wise, you gotta get the best you can to get the job done.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed June 7, 2019

    My hearing loss got pretty bad. I was saying "Huh?" all the time and I couldn't hear at church. My kids were saying that my hearing was poor. I had heard good things about Miracle-Ear and they were located at a convenient location for me. I went to them and purchased a behind-the-ear hearing aid. I liked its price and the fact that it doesn't echo when I talk. Since getting the hearing aids, Miracle-Ear's reps have always been very helpful. They’ve always been pleasant, friendly, welcoming and easy to talk to. Anytime I go there, they always fix me up.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed June 6, 2019

    I had a hearing test before I left work, and the only thing I didn't do was get a workman's comp deal on my Miracle-Ear hearing aids. I should've because it was damaged at work. But we went over there and I got that. The guy was trying to get me back into the $6,000 one. It's got the WiFi and all that stuff in it, but I don't think I need that. I thought I could buy one for maybe $4,000 or $5,000 or something like that. But that's not the case. But I'm happy with the choice I got. I wear my hearing aids around the house, watching TV and stuff like that. I know there's others out there that are cheaper, but I don't know what the quality is The hearing aid seems like a lot of cash for something so small. But the people at Miracle-Ear treated me good.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed June 6, 2019

    I'm very happy with Miracle-Ear. How I started was through an advertisement that I got in the mail. Miracle-Ear had a special of $1,000 discount so I called them and made an appointment. My otologist was awesome and I had a very nice experience. But the hearing aids were expensive. I'm retired and pensioned and considering the average person of my age, I probably cannot afford them. But maybe I can afford them. I got them. I've had the hearing aids for close to a year now and they're very helpful. I can hear better.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 5, 2019

    I knew I had a hearing loss and I contacted Miracle-Ear because I thought they could do a better job, and they did. The representatives were excellent. They’re well-coordinated and well-trained. The style I got goes behind-the-ear and with this, my hearing is relatively good. I don’t have any real complaints other than the fact that you can kinda see the device. But the customer support was excellent and that’s one of the reasons that I’m using Miracle-Ear. My experience with them has been good overall.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 4, 2019

    The hearing aids help. I got the behind-the-ear style which were spendy but the people at Miracle-Ear said it was one of the better models. I can hear myself better now. My hearing wasn't horrible in the first place. I just noticed my hearing wasn’t good enough, in terms of hearing other people, but I’m not wearing the hearing aids right now and I notice a difference. The Miracle-Ear team was also very good to work with. I really like the secretary they have around the office. But she isn't there anymore. She either quit or got let go. But she was always very good, very cordial and helpful.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed June 4, 2019

    My hearing loss was about 50%. I didn’t hear that well with the hearing aids from other companies. I checked with Miracle-Ear and I was able to hear. Although the price was a little high, I went ahead and got it because of that. I have the behind the ear hearing aids which is the model that I've been used to. It's working well. But I produce a lot of wax and it picks up a lot of it. When I go and get the aids cleaned out, the Miracle-Ear people are really good. But a week or two go by and the wax builds back up again and I don’t hear as well with them.

    I get to see their customer service people often. If I go on a day, I have two months of turnaround time. But sometimes, I go in before my appointment is scheduled because of the wax buildup. Their guy takes the hearing aid, cleans them and puts them back on. He checks out my hearing too. I'm well pleased with how they are doing service. The one who sees me is very knowledgeable. He had a problem himself and I'm sure that he learned quite a bit to help others. I thank him. I had complimented him in the knowledge that he has about hearing aids, the treatment of the hearing aids and what to do. He had to send my hearing aids back four weeks ago. Something happened to my right one and Miracle-Ear sent me another.

    But I'm still thinking about why the hearing aids cost so much. I paid about $6,000 for these and I think that’s a little too high. If I had to do it all over again, I don’t think I would do it. Other than that, I'm able to hear better than I did prior to the other hearing aids I had. I pick up sounds, plus I am able to use my telephone in order to draw me closer to speakers. I'm a pastor and that helps me quite a bit because some things being where I am located, I couldn’t hear. But when I zoom in to where they are, I'm able to pick up things a lot better.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 3, 2019

    I was mostly having hearing problems in group settings but it was overall. Miracle-Ear had a seminar and I went to it. They’re good people and I liked their availability and their willingness to serve and help you. The first model that I got provided a battery recharge unit but the next one I got eliminated that and required battery change. That was not a good change. The rechargeable was easier! They do provide free batteries though and that’s not a big issue. It’s convenience in my mind. Plus I could hear better with my new hearing aids. I’ve had Miracle-Ear for several years now and I’m satisfied with what they give me. In fact, this is my second or third set from them and I’d recommend them.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed June 3, 2019

    I have Meniere’s Disease which caused part of my hearing loss, so I have been losing my hearing since I was 21. That’s when they noticed I had a problem. But as I got older, it got worse. So because I kept having to ask people to repeat things, I went ahead and had my hearing tested. I have a moderate-severe hearing loss and I can hear some things but I have problems with certain pitches that I can’t hear at all. They’re just really hard to hear. For instance, my grandson talks so low that I have to crank my hearing all the way up to hear him.

    Miracle-Ear is the closest one around and as far as I know, they have one of the best hearing aids. So, I bought from them and I have my hearing aids for five years now. I have the behind-the-ear model as I don’t like anything in my ear and we had all the problem with the ear buds. They had to find the tiniest one they could to get them in my ears, because it irritated me. I also love Miracle-Ear's reps. They're right there when I need them. I lost one of the buds off one of my hearing aids and after I called them, I went in and they fixed it. They do everything super fast and I’ve never had to wait. Hearing aids, in general, are expensive. I wanted to get a set of the newer ones which are smaller than these and you can use your smart phone to do things on it. But the cost is about $8,000 and it scares me. But I can hear now because of my Miracle-Ear. I was having problems before I had them, so they have changed my life for the better.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed June 2, 2019

    My husband had Miracle-Ear hearing aids and at that time, I knew the gentleman who was the head of it. Now, I am getting offers from everywhere, like new hearing aids for $397 like my Miracle-Ear. But the young lady in Boston was a very good saleslady. I was visiting my daughter and my old hearing aid wasn’t working. I thought Miracle-Ear could do something about it. I had those for seven years. She told me there was a brand new type of hearing aid. I told her that I really need hearing aids because when I watch television or watch on my computer, I need the sound, and she did a wonderful job. She adjusted it to my ears and it really works like a miracle. It was very good. I'm also happy with the cost because it was pretty expensive but it was on sale. The people are also all very nice and helpful. I had lost one of the hearing aids and when I reported it, they understood what was happening and they gave me a paper to fill out right away.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed June 2, 2019

    I’ve been well-pleased with the service, with the reps, and with the work they’ve done on my hearing aids. Michelle, the lady we go to at the Miracle-Ear at Anderson is doing the best she can with them. She sees me every three months and cleans and services them. But the quality of the hearing aids is lacking. I’m not very happy with Miracle-Ear right now. I’m having problems with my hearing aids. The right hearing aid is getting problems now and she had to turn it all the way up. When I wear it, it just makes a buzzing sound and you can’t hear after that. The left one is also having problems clicking and carrying on, and it quit.

    This is the second set that I’ve had with the same problem and I’m outta warranty. I’m not wearing them right now and if I continue to wear them, it’s gonna cost me about $600 to fix them. I don’t have that kind of money. I paid $6,000 for the hearing aids and I've had them for maybe five years. For that kind of money, it really doesn’t sound like it's too good of a value.

    Thanks for your vote!
    Miracle-Ear Hearing Aids
    Response from Miracle-Ear Hearing Aids
    Phillip,

    I am sorry to hear you are having problems with your hearing aids. Please give us a call at Miracle Ear Consumer Affairs and we can take a closer look at what's going on.

    Verified purchase
    Staff

    Reviewed June 1, 2019

    I have partial hearing loss and Miracle-Ear has improved my hearing. Their advertisement made me use them. I've had them for eight years and I'm on my third set. Their representative helped me and I bought a behind the ear set. I liked the set. They are comfortable. Plus, their overall functionality, performance, and quality are good.

    Thanks for your vote!
    Miracle-Ear Hearing Aids
    Response from Miracle-Ear Hearing Aids
    Richard,

    Thank you for sharing your review. I am glad the aids are working for you and you are having a good experience with Miracle Ear. Have a great day!

    Verified purchase
    Customer ServiceStaff

    Reviewed June 1, 2019

    I liked Miracle-Ear's convenience. My hearing aids seem to fit my needs. Its functionality and performance are good. Miracle-Ear's sales and customer service representatives have always been good. They helped me hear better overall.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed May 31, 2019

    My hearing loss kept getting worse and the main thing was not understanding what people were saying. I had gone to three different hearing aid companies and had hearing tests. Then, I decided to do another one and I heard of Miracle-Ear, so I decided to go there. The first ones I had gone to recommended getting hearing aids but when I went to Miracle-Ear, the guy said that he couldn't recommend a hearing aid at that time. He said that my hearing was not bad enough and that it would eventually get there, but not at the time. So, he discouraged me from getting a hearing aid and it was a good year before my hearing finally got worse. That was when he thought it would be a good idea, so, I appreciated that honesty.

    So far, I’ve had three different kinds of hearing aids. I had an in-the-canal that I really did not like. It shut off too much of the ambient background noise. Then I went to one model and it was just for my left ear where I was only having a problem with. After that, I went to one model and it was better. Then my right ear finally got so bad that I got another one for that ear, too, but it was a slightly different model. Finally, just before the warranty of the hearing aid for my right ear went out, I decided to get a new set that matched and did all the things that my hearing aids now do.

    The overall functionality of the ones I got now is pretty good. The one thing that it was supposed to do was to help me hear on cellphones and we put magnets on the back of the cellphone case. But I found that I had a very difficult time positioning the phone to the point where the hearing aids would turn that feature on and I could hear out of both ears. It never worked right, so I would like to see that technology improved to the point where that would work. Other than that, the Miracle-Ear dealer that handled everything has been wonderful and he gives me great customer service. He listens to what I say and can understand what I’m trying to describe to him. He is also very capable of adjusting everything to the point where I hear and understand the words better.

    Hearing aids are asininely expensive but I hear better because of them, so my life is improved. On the other hand, my wife has a different brand of hearing aids and she does not hear well with them. She misses when I’m talking and what I’m saying a lot. But it’s too expensive to go in and get Miracle-Ear hearing aids. She’s been tested because I took her in to my dealer and he did the hearing test. He told us what it would take to get her hearing up to where it should be and it’s too expensive, so we’re dealing with her old, not nearly as good, set of hearing aids because of that.

    Miracle-Ear's hearing aids would be a whole lot easier to take and they would sell a lot more hearing aids if their prices were more reasonable. Still, I participate in conversations better with my Miracle-Ear because I’m understanding the words that people are saying and I don’t respond inappropriately because I misunderstood what was being said. I like being able to control the volume and the direction of the microphones which I have on the hearing aids. But I can also hear better in restaurants and in auditorium kind of settings.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 31, 2019

    I figured that any place that has been around for as long as I can remember is probably a pretty good quality place. Miracle-Ear had been around for a long period of time and there was one right in town that I was living in at the time. In Rotterdam, New York, I worked with Christina and she was wonderful. The style I got goes behind my ear and mainly, I was trying to understand my grandkids. Anybody talking softly would become a little bit more difficult to understand as well.

    I definitely hear much better with the grandkids now. In most everyday experiences, it was actually good with everything in the house as well. The number one complaint anybody who's wearing hearing aids has is that in certain situations, like in a bar scene, the background noise tends to overwhelm the conversation. Depending on where I'm at, it still can. Miracle-Ear tweaked my hearing aids and that has probably helped. But you know you're not gonna be 100% no matter what and that's the reality of the situation. Still, when I compare what I have gained to not having any at all, it speaks lines. For 95% of the situations, it's quite normal hearing and I'm very satisfied with Miracle-Ear.

    Thanks for your vote!
    Miracle-Ear Hearing Aids
    Response from Miracle-Ear Hearing Aids
    David,
    Thank you for your review. I am glad to hear that your Miracle Ear Hearing Aids are working well for you.

    Have a great day!

    Verified purchase
    Staff

    Reviewed May 30, 2019

    I was involved in a motorcycle accident and it impaired my hearing. I have partial hearing loss, more in one ear than the other, but it's enough to be annoying to the people that I'm talking to. I know Heather Hellberg personally as she does business with our radio station. I own a group of radio stations in the town where I live. So, I supported her because she's supporting us and I went and got hearing aids from Miracle-Ear. I have the one that has the Bluetooth with my phone which was the reason why I got it. I can talk to the people while I'm driving down the road and it's great. Aside from that, Miracle-Ear's reps were excellent.

    But if I happen to be sweating or I'm out doing something then I sweat and it kinda runs down behind my ears and gets on the hearing aids, they would short out. And if they even get a little bit wet, they'll short out. Then, I have to take the battery out, dry them out, cool down and put them back in. So, they're very sensitive to moisture and it's a problem. They need to be a little bit more water resistant than they are and if they can fix that, I'll buy a new pair. Other than that, I would recommend Miracle-Ear to others. As a matter of fact, I'm doing a testimony for them on the radio.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 30, 2019

    My husband’s hearing loss was really bad, so everything in our house was loud. When he got his hearing aids and turned everything down, I couldn’t hear a lot of stuff. I have a hard time hearing when there’s a crowd, and there’s a lot of different talking going on. I decided maybe I needed hearing aids too, but I didn’t want to get as bad as my husband. He was so bad that he's withdrawn from talking to people, and I didn’t wanna get to that point before I got hearing aids. Six months after my husband got hearing aids from Miracle-Ear, I got mine. It goes behind the ear and it helps me pick out different people talking.

    The reps have been good and I have recommended Miracle-Ear to people. I also like the way that we just go back in every four months, and they check them and see if there is anything. I don’t have to wait ’til I have a problem. If you have been having a problem, you can tell them, and you don’t have to wait ’til it gets bad enough to make an appointment, and then go in and do it. We live away from the city, so someone comes once every other week, so you have to be available then. It’s not that big a deal, but sometimes it is. I’m just glad he comes to our community, and we don’t have to go the 50 or 100 miles to see him, so that’s nice.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 30, 2019

    The people at Miracle-Ear are a great bunch of people. I’ve been going with them for years and I’ve struck a great relationship with a guy by the name of Red who ran the place I've been going to. He was very, very conscious and made darn sure my hearing aids was what I needed. And the customer service, even today, is excellent. Since Red retired his replacement is very conscious saying, “Can you do this and do that?” and then took variations of tests to make sure that’s what they were.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 29, 2019

    I have partial hearing loss. I heard some good things about Miracle-Ear and I had seen the advertising on TV. They offered a free evaluation. My brother has hearing aids and he isn't particularly happy with the company, so I thought I’d give Miracle-Ear a try. I started out with the in-the-ear hearing aid but right now, I have their behind-the-ear one. That was suggested when I needed to change hearing aids. I gave them a try and liked them. It’s more convenient. I didn't have to get a mold made for the hearing aid to fit the ear and they are comfortable.

    The hearing aid is pretty good. I still have a little bit of difficulty hearing like when I listen to the weather, I have trouble with whether the weather guy is saying 50 or 60. I’ve confused that quite a few times. But as far as being able to hear better, there has definitely been a huge improvement. Miracle-Ear has definitely has made a difference. Instead of standing there and just agreeing with everything people are saying, I’m able to hear what they're talking about and am able to contribute to the conversation. A lot of times before I had my hearing aids, rather than come back with an answer that’s totally not even related to what they're talking about, I would just agree with what they were saying. Now, I actually understand.

    Customer service has also been pretty good to get along with. Any time I have a problem, it's never been a problem to just drop in. They’ve always taken time to see what was going on. I have my appointments every six months and everything’s going good that way. But I'm a little bit concerned about the turnover of employees servicing our area. From the time that I first got hearing aids up until now, I had gone through eight or nine different guys that did the fitting. I don’t know why that is.

    Thanks for your vote!
    Verified purchase

    Reviewed May 29, 2019

    My Miracle-Ear hearing aid helps somewhat, but it takes some getting used to. It’s a little bit uncomfortable and my ears itch. They help somewhat, but it doesn't make everything perfect. Still, I like Miracle-Ear.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceOnline & AppStaff

    Reviewed May 28, 2019

    This is the 3rd or 4th set of Miracle-Ear hearing aids that I have been involved with. They cost me thousands of dollars, but these are the best of any that I’ve ever had. I love them. They schedule every few months to come in and clean the hearing aids to be sure there are no problems. This is good deal. I also have had wonderful service with Julie, the guru at the Miracle-Ear in Albany. She is the best technician that I’ve ever been associated with. She’s very knowledgeable. She knows what she’s doing. She’s got me hooked up with my iPhone and that’s the reason I can hear people when they call on my cellphone. Connecting with an iPhone is a wonderful feature that they have. It was not available with the others that I know of. It’s just become available within the last six months or so I’ve had them. It makes communication clear. I can hear every word and the phone is about 18 inches away from me.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 28, 2019

    Miracle-Ear had a local office here so I got hearing aids from them. However, they didn't do what I wanted them to do. Everything's louder, but I still can't understand people's conversations. The speech pattern is off as much as anything else. Young people or children or women don't talk like they did 50 years ago. Everything's fast, fast, fast, and I just don't pick it up. Even when I watch TV, I could understand some people just fine but I got absolutely no idea what the others are saying. The main reason I got it is so I can understand my grandchildren, and I still can't understand half of what they say. Everything was fine with the reps but we've had it adjusted a couple of times and it just doesn't really do it.

    Thanks for your vote!
    Verified purchase

    Reviewed May 28, 2019

    I decided to go with Miracle-Ear because they're good. Anytime I have a problem, I call them. I go there, and they fix it. They never refuse to do anything for me, and they are always willing to perform whatever I need to be performed. The only problem I've got is sometimes, they're not sticking exactly in my ear and they're falling out. I've got the one where the top is over the ear then the other part goes in the ear. I have an appointment for Wednesday so I can probably ask them if they could change to another model so that when I put it in, it wouldn't be coming out all the time.

    Thanks for your vote!
    Verified purchase

    Reviewed May 27, 2019

    I got a Miracle-Ear hearing aid, and I’ve had it for many years now. I use it every day, and it’s working. I haven’t been over to get it seen and adjusted recently because of some other health issues. But they’ve looked at it every year or so to check it out and check my hearing out. It’s been a good program, and I appreciate it very much.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 27, 2019

    My Miracle-Ear hearing aid bugs me. I have to force myself to wear it and I don’t wear it as much as I should. Part of it is behind-the-ear and part of it is in-the-ear, and it's uncomfortable. My hair rubs on it and the friction makes a scratchy sound. I was wondering if I should use one that’s behind-the-ear or find something that would be less annoying. If I wear it, it mostly works but sometimes, I still can’t hear. I hear some much better but my husband is not wearing hearing aids and he can still hear better than I do, like if we’re watching the same movie. The people are very nice and they try to be the most helpful they can. It’s just I've had higher hopes of it helping me to hear a lot better.

    Thanks for your vote!
    Miracle-Ear Hearing Aids
    Response from Miracle-Ear Hearing Aids
    Kathy,

    Thank you for telling us about your experience. We recommend that you stop back into a Miracle Ear store and talk with them about what is going on. Perhaps they can make an adjustment that will help, or they can talk to you about a different style.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed May 26, 2019

    The Miracle-Ear hearing aids were superior when I got them. Nicole, my hearing aid specialist, was extremely good. They had free parking directly across the street in Lynnwood, Washington too. My hearing aids often got plugged up with earwax, so I would see Nicole about every four months or so to clean it out. After about three years, they had a newer model of the models I use. I switched to the new ones which is what I currently have now.

    About a month ago, I lost my backup hearing aids so I appealed to the VA to get new ones even though I wasn’t under a five-year replacement for it, and they provided new ones. They were superior to the current ones that I have from Miracle-Ear. They are rechargeable and I like the rechargeable feature. The batteries of the new Miracle-Ear hearing aids that I got had to be replaced every week. Previous to that, they would last me about two weeks. Also, VA price is free to me while the Miracle-Ear price is very expensive. It's over $6,000 or more for the pair. The very similar hearing aids from Costco are roughly half their price. The price of the Miracle-Ear is extremely high, but the service is extremely high too and they keep up with what’s going on with the hearing problem if any. If new ones come out, they recommend them.

    I always recommended that one look around for some prices but I’m recommending the Miracle-Ear hearing aids. They're excellent and has excellent fitting. They're also highly rated. In fact, I recommended them to a friend of mine in Sequim, Washington. He had very similar hearing problem. He has called me about three times to thank me for referring him to Miracle-Ear. He’s in a very tiny town and it turned out they had a Miracle-Ear office within 10 minutes walk of his house. That's amazing.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 26, 2019

    When I had the test done, my family decided I needed a Miracle-Ear hearing aid. I got the one that goes behind and plugs into the ear. Some days I like them and some days I don’t. I can hear better sometimes, but sometimes I can hear better without them. Sometimes, they’re very annoying when I’m out in crowds, but you can only do so much for loud crowds. The team at Miracle-Ear is awesome though. I am impressed by the way they treat me, the way they do their business and explaining everything in detail. If I ever have a problem, I can call them and they’ll take me right in.

    Thanks for your vote!
    Staff

    Reviewed May 25, 2019

    3rd tier hearing aids. I found that the entire experience from hearing test to final adjustments was pleasant & comfortable. Personnel were genuinely concerned for me. The devices themselves work very well. Easy to adjust with smartphone.

    Thanks for your vote!
    Miracle-Ear Hearing Aids
    Response from Miracle-Ear Hearing Aids
    Hello Martin,

    Thank you for your review. We are happy to hear that you had a pleasant experience with Miracle Ear. Have a great day!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed May 25, 2019

    My husband knew the man who was in charge of Miracle-Ear in Ontario. And so, when he needed really good hearing aids because of his huge hearing loss, that’s where we went. We both have Miracle-Ear hearing aids. My husband's hearing loss is very bad because he worked around very loud equipment as a building engineer at Cal Poly. I got mine because people kept telling me, “You can’t hear what I said.” So, I would miss a lot of the conversation. I got the behind-the-ear hearing aid, and that was recommended. And it never did bother me to wear them. I put them on in the morning and forget to take them off at night.

    Even with a lot of changes, my interaction with the Miracle-Ear sales representative and customer service has always been fine. They were really good and very caring. They’re very professional and very helpful. I lost both of my hearing aids one time, and I didn’t have insurance then. And so, it was a real concern. But my hearing aids specialist, Diane, went out of her way to get hearing aids for me that wouldn’t cost too much and that would be part of the replacement thing. They were still partially insured when I bought them. I’ve already recommended Miracle-Ear to friends. We’re very happy with it. And as I read, Miracle-Ear seems to be very competitive in their prices.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed May 24, 2019

    I went to a wonderful ear doctor here in Waterloo and he recommended Miracle-Ear to me. I wear it all the time and now I hear fine. When I have a conversation, I know there’s a difference because I’m not saying "Excuse me" every two minutes.

    Thanks for your vote!
    Verified purchase

    Reviewed May 24, 2019

    I’d seen the advertisements and I went down and talked to the people locally here. I liked what they offered that’s why I went with Miracle-Ear. I'm on my second deal so I've had them for about 10 years now. I started out with the in-ear and the one that I've got now is a behind-the-ear type. I like it because it’s more comfortable. I only bought one for one ear and that ear finally just went out on me completely, so I had that one converted for the good ear. One of these days, I'm gonna upgrade to where I could get the same type for both ears. The biggest problem is I don’t wear them most of the time. I forget them. Then, when I put them in, the one behind-the-ear is so comfortable that I forget I have it on. I’ve gotten in the shower with it and realized before I turned the water on that I got a hearing aid on.

    Thanks for your vote!
    Verified purchase

    Reviewed May 23, 2019

    Miracle-Ear was convenient, and they accepted our health insurance. I had issues where I couldn’t hear people when we were in a room, and the hearing aids have helped quite a bit. They’re doing what they’re supposed to do. We go back to have them checked from time to time, and the guy we go to is awesome and takes care of us.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed May 23, 2019

    I needed to hear a little bit better at work so I looked around and we found Miracle-Ear. I heard some interesting things about Beltone from my mom and dad so I didn’t even bother them. Miracle-Ear seemed to be fairly good as far as what I could find out. I first went for the all-in-ear type as that was all they had to offer at that time. Now, I have the type where I wear around the ear and it goes down inside. It works very well.

    I've never had any problems with the team at Miracle-Ear. I’ve had one of my hearing aids chewed up by the dog and they replaced it promptly. They would get here every once in a while and they do service on them and make sure that they’re tuned up. However, the hearing aids lack complete clarity. I don’t think any of the hearing aids will ever get there unless you get an implant. Also, $4,000 to $5,000 or maybe more per hearing aid is beyond me as to why they cost that much.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed May 22, 2019

    My experience with Miracle-Ear is always good. They're very gracious and very helpful here in New Hartford, and they do a fine job. I've had my hearing aids from them for over two years now. I have two behind the ear ones. They're too expensive but performance-wise, they're very good. I can hear people. We just bought two in the ears for my wife but she hasn't received them yet.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 21, 2019

    I wasn’t happy with the company I bought my first set of hearing aids from. I was getting the runaround, so I when it got to five years old, I got rid of them. I went to Miracle-Ear and I’ve been satisfied ever since. Every time I’ve had an issue, they’ve been very polite and they take good care of me.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed May 21, 2019

    I had heard good things about Miracle-Ear and I thought I would try them. It worked out, and it was perfectly good. It fits inside the ear, and the piece itself sits on the outside of my ear. It was difficult understanding people and it was hard with the television. Miracle-Ear gave me better hearing and this is my third pair in about 12 years.

    The cost is like anything else. If you want something good, it’s going to cost you. I haven’t begrudged myself for the fact that I needed something good, and I got it. I got the service that went with it. I’m very pleased. The customer service team is very accommodating. You don’t have to wait forever for an appointment. It’s a comfortable feeling to be there. You don’t feel like you’re a poor patient somewhere looking for somebody to help you out. I have heard the experiences people have had with other hearing aid places, and I’m glad I went to Miracle-Ear. I have told friends about them and they have gone to them.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed May 20, 2019

    I was a sous chef in the navy and we had to work with the steam jacketed kettles which let off a bunch of steam and noise. Plus, I was out of the armed security guard and having to shoot all the time. I have a progressive hearing loss and I wasn’t satisfied with the VA’s hearing aids. They weren’t Miracle-Ear. I bought my mom a Miracle-Ear hearing aid and she recommended me to Dr. ** because she’s had good experience with her hearing aids.

    I got the BTE with the rechargeable battery because I don’t have good control over my fingers and stuff with batteries. They’re too small and I drop stuff all the time. The overall performance of my Miracle-Ear hearing aids is outstanding. I can hear better. Also, Dr. ** is very helpful. She’s willing to try to find a different day if my appointment is in conflict with the schedule. She explained things. She showed me how to use that little remote control thing on the key chain, and it’s working very good. It’s accustomed to my ear and to my needs. If I’m driving with the window down, I can click the button and it cuts out the left hearing aid so I don’t have all that noise. It’s very clear. I also got everything on the computer with it. The cost is very reasonable too.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed May 19, 2019

    I've been with Miracle-Ear for three years and I've had a good experience. Everybody has been real nice and considerate about things. We got along real good with them. If I need the hearing aids cleaned, I take them down and they’ll clean it for me. I think I am getting my money's worth out of the hearing aids. It has better qualities and it's working for me. I like the way they fit. They're behind-the-ear and they don’t fall out. They both feel good with my glasses too.

    Thanks for your vote!
    Miracle-Ear Hearing Aids
    Response from Miracle-Ear Hearing Aids

    Roland,

    Thank you for your review of Miracle Ear. I am glad you are having a great experience and that the hearing aids are working good for you.

    Have a great day!

    Verified purchase
    Customer ServiceStaff

    Reviewed May 19, 2019

    I have Miracle-Ear hearing aids that go over the back of my ear. My wife talks really low and since using the hearing aids, I feel I can hear her. I would still like to be tested with these hearing aids in to see if my hearing is any better because sometimes, I turn them as loud as it’ll go, and I’m still not any better. I can hear shuffling of my feet. I can hear sounds like that that I wasn’t hearing. But I’m not so sure that I've helped myself as far as hearing. I'm still having the TV up loud, and I have them adjust it by my phone, and I adjust them on the push button behind the ear and I don’t feel that I'm having any great benefit from them. I don’t have to hear crumpling of paper and shuffling of feet. But that’s all it seems like it’s helped me. And I got a brother who rides with me a lot. He has hearing aids too, and I still can't hear him.

    Other than that, the representatives from Miracle-Ear are great. Amanda and Langdon are great. I had a little wire broke off of the hearing aids the other day, and Amanda replaced it. I just went in, called her, and she said, “Yes, come in. Stop by.” They’re really good people. I like them. Also, according to Langdon, the hearing aids could help you keep from getting Alzheimer’s. I like that part of it. That aspect is great because I had an aunt, my mother, and a bunch of them went through that. Maybe that would help not to have that.

    Thanks for your vote!
    Miracle-Ear Hearing Aids
    Response from Miracle-Ear Hearing Aids
    Hello Dicky,
    Thank you for sharing your review. I'm sorry to hear that you are having some trouble hearing with your aids. We recommend that you go back into the store to have a Hearing Care Professional check them out for you. Perhaps they need an adjustment. Give your local store a call and they will set up an appointment to get you in and check things out.

    Have a great day!

    Reviewed May 18, 2019

    I received a lot of information about my hearing and also how hearing aids can be important in avoiding future hearing problems. There was no pressure to make a purchase or commitment, which I appreciated.

    Thanks for your vote!
    Miracle-Ear Hearing Aids
    Response from Miracle-Ear Hearing Aids
    Hello Melanie,
    Thank you for your review. We are glad to hear you had a good experience with Miracle Ear.

    Have a great day!

    Sincerely,

    Miracle Ear Feedback Team

    Verified purchase
    Customer ServicePriceStaff

    Reviewed May 18, 2019

    I got the behind the ear style of hearing aids from Miracle-Ear and it is comfortable. It seems to work for me, and it’s hidden pretty well. I like the quality. They are expensive but that’s the way hearing aids go these days. The performance is very good. I can hear better. Things are louder especially certain noises like birds or pots and pans. You notice noises like that more, but you get used to it. The customer service team is very friendly. In my four months, they’re very professional and explained things very thoroughly. Any questions I have, they answer. I’m very pleased with Miracle-Ear and when I’m pleased with someone, I’ll stick to them. It’s been a pleasure working with Miracle-Ear.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed May 17, 2019

    My hearing loss was very severe at high frequency sound and I chose Miracle-Ear due to their location. The one I got is in-the-ear and goes behind the ear, and overall, it's good. They’re expensive but they’re pretty good quality. The Miracle-Ear people are very good too. They do a tune-up every six months or so and the rep handled all the paperwork and scheduled appointments.

    Thanks for your vote!
    Miracle-Ear Hearing Aids
    Response from Miracle-Ear Hearing Aids

    Thank you for your review Phillip. I am glad that you have had a good experience with Miracle Ear, have a great day!

    Verified purchase
    Staff

    Reviewed May 17, 2019

    Miracle-Ear was at the point of convenience. I bought a hearing aid that goes behind the ear. It works fine for me, and I got choices to eliminate existing noise with it. Also, the battery is good for about 24 hours if I never need it. It makes it convenient. The person I deal with is outstanding. If I have about any type of a problem, I get to call, and she tells me, “Good morning.” She takes care of it right there. My Miracle-Ear made a difference. My wife doesn’t have to yell at me now.

    Thanks for your vote!

    Reviewed May 7, 2019

    My experience with Miracle-Ear is outstanding. The service is impeccable. When adjustments are needed or the device needs cleaning, Joe ** is always there to meet whatever problem I have. Lisa, the receptionist is always pleasant and welcoming. Oh, and the Miracle-Ear is practically invisible which I like too.

    Thanks for your vote!
    Staff

    Reviewed April 27, 2019

    The specialist I had was great. So much info. Learned so much. Had hearing aids for 5 years and never heard so well. So happy with results. Would recommend these to anyone with a hearing loss. Don’t put it off. Great experience for us and wife is very happy.

    Thanks for your vote!
    Miracle-Ear Hearing Aids
    Response from Miracle-Ear Hearing Aids

    Thank you so much for your feedback! We are happy to hear that you love your new hearing aids!

    Reviewed April 8, 2019

    Went to a Miracle-Ear store in Austin, TX. They will not give out any specifications of their products. Specifically the ME3. How can I compare this to the Oticon OPN S? You can't! I tried contacting corporate and other stores but, no data on their products. I will not be purchasing through them for this reason.

    Thanks for your vote!
    Miracle-Ear Hearing Aids
    Response from Miracle-Ear Hearing Aids

    Thank you for your feedback. We apologize you could not find the information you were looking for. We encourage you to visit our website at https://www.miracle-ear.com/hearing-aids to view the product models and technologies that we offer.

    Customer Service

    Reviewed April 5, 2019

    This is my first hand experience dealing with Health Services Bay Area, LLC (d.b.a., Miracle-Ear) - Gregg **, Mike ** and Amplifon (“Parent Company”) ***I highly encourage anyone reading this review to NOT DO BUSINESS WITH Health Services Bay Area, LLC (d.b.a., Miracle-Ear)*** The evidence in this matter reveals the original Purchase Agreement lacks at a minimum, and in pertinent part - the required signature(s) of the customer, required dates, required accept/decline of Supplemental Warranty, and the required signature(s) of Health Services Bay Area, LLC (d.b.a., Miracle-Ear) consultant(s)/employee(s). This is not a valid contract.

    A refund for the defective hearing aids was requested within the 45 day required timeframe (by law), and Health Services Bay Area, LLC (d.b.a., Miracle-Ear) refused the return, as well as the refund request. Health Services Bay Area, LLC (d.b.a., Miracle-Ear) refused the return within the 45 days and stated that we must keep them for 6 months or more and until such time that the device(s) would likely work properly.

    We have made every reasonable attempt (in writing and by phone) to resolve this matter directly with Health Services Bay Area, LLC (d.b.a., Miracle-Ear), and they simply offered for us to keep the defective hearing aids, sell them on the open market, or "...wait until the health insurance resets and purchase new hearing aids..." from them Health Services Bay Area, LLC (d.b.a., Miracle-Ear). Health Services Bay Area, LLC (d.b.a., Miracle-Ear) has acted illegally, unethically, and immorally in this case.

    Thanks for your vote!
    Verified purchase

    Reviewed March 24, 2019

    I take great exception to mailers which look like threats from lenders or creditors. Sending mailers with "Second Notice" on them is entirely bogus, and intended to alarm the recipient. You folks should be ashamed. No way I'm doing business with your company.

    Thanks for your vote!

    Reviewed March 19, 2019

    I had one of my hear aid come apart. The end stay in my ear. Had to go to ER. The bill was 1200 dollars. No help from anyone. Just a runaround. I paid over 7000 dollars for them. I talk with some consumers group. Their will to help my problem. And now the other aid is not working.

    Thanks for your vote!

    Reviewed March 15, 2019

    Miracle Ear Company, has a "misleading advertisement" on TV and the mail; advertising a Hearing aid for $595.00+ second one free!! When in reality their "Hearing instruments " are priced between $1000.00 and 4000.00 dollars! But they don't say that on the ad. Only when you are physically in their office, they come out with the "Surprise". The $595.00 is actually like a "toy" as they said "For people with very low hearing loss:" (there are thousands of similar ones in the market for less than $30.00 dollars!).Shame!!

    Thanks for your vote!
    Staff

    Reviewed March 8, 2019

    I went in because I am having some difficulty with the crispness of voices, and also to see if it was possible to put a hearing aid in only one ear. The Dr. David ** was very friendly and very professional. We talked about my hearing issue, and the fact that I have Meniere’s Syndrome in one ear and it has damaged the hearing in that ear enough that I am almost deaf in that ear, but also have very loud Tinnitus in it. He was very honest and was very knowledgeable about Meniere’s (which is definitely more than I can say about another ear company that argued with me that I didn’t have Meniere’s and mine is very classic) and was very honest and upfront that he didn’t feel that I was a good candidate for hearing aids at this point.

    He put me in the sound box for a hearing test, explained in detail, what the markings on the chart meant, and why he felt that hearing aids could be worse for me. He was honest, was there to help and diagnose, NOT to just SELL Hearing Aids! I will definitely go back when the time comes, and would recommend Dr. ** to anyone.

    Thanks for your vote!
    Staff

    Reviewed March 7, 2019

    While the women who work at Miracle Ear in Auburn, WA are kind and helpful, the franchise owner is not concerned with the patients the business serves. I purchased my mother the top of the line hearing aids just before the Christmas holiday. I also purchased the protection plan for a year in advance and we were told there was a 30 day trial period. My mother fell and broke her hip and leg two weeks later. The Miracle Ear branch was aware of this as she was unable to make her follow up appointments. She was in the hospital for two weeks followed by an inpatient nursing facility, where she died. She died two and half weeks after the 30-day trial period. Instead of doing the human thing and allowing us to return the hearing aids, they apologized and said they could do nothing.

    We now own a pair of $10,000 hearing aids that have only been worn a handful of times because my mom was in the hospital. They wouldn't even consider taking them with a restocking fee or other penalty fee. Coping with the death of a parent and funeral costs is stressful enough without being sucker-punched by a company that claims to provide patient care.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed March 2, 2019

    I was very impressed about some of the features of my Miracle-Ear hearing aids. I have the behind the ear style, and with my hearing loss almost full on one ear, having it really helped. I just wish I could be able to get more use out of them. When I stream music, I don't hear any bass. I think it's a bit overpriced but I also think that it's because the insurance is the one that pays. Other than that, the Miracle-Ear rep, Tammy, was really friendly and very knowledgeable.

    Thanks for your vote!
    Staff

    Reviewed March 1, 2019

    I went to Bartlesville OK. Had an appt. Got hearing aids. They helped a lot. Made life easier not just for me but my family, work and everything. They were a blessing. Thank you all so much. You have changed my life.

    Thanks for your vote!
    Staff

    Reviewed March 1, 2019

    Heather is amazing. She takes the time to get to know her patients and what they need and want. I have recommended her to other people. Heather will not rush through an exam. She knows what she is doing and makes you feel at ease.

    Thanks for your vote!
    Verified purchase

    Reviewed March 1, 2019

    I bought a franchise from Miracle-Ear in 1992 and sold it in 2013. So, I know a lot about Miracle-Ear and the fact that they use Siemens products. I know that Siemens is one of the top four, five hearing aid manufacturers in the world. I personally like them ‘cause I know their software. Most recently, I went with the open-fit, small BTE hearing aids and the coolest thing about them is that they're Bluetooth. They check up on my TV and streams it right to my ears. It's really cool and I understand a lot better.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Feb. 27, 2019

    I was having trouble hearing which was why I went to have my ears checked. My husband also had hearing difficulties and had some bad experiences with another hearing aid place in the town. So, I went to Miracle-Ear and I was very happy with the service I received. Interacting with their team was excellent. I went with the hearing aids that are in the ear and then, it fits over the ear. It functions fine but all newer hearing aids seem to be getting more efficient and smaller. I am an older person. I have arthritic fingers as do many older people and to use those small hearing aids is very difficult.

    I didn’t have any insurance that would cover the hearing aids and talking to many people who want to get or have gotten hearing aids, they are extremely expensive. I was able to pay for it but I didn’t like paying that much money. It was a little bit of a sacrifice. They’re overpriced for people who cannot afford them and many people can't. With the changes in the technology, they should be getting a lot cheaper. Nevertheless, I have recommended Miracle-Ear to other people. Since having the hearing aids, I can hear better.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Feb. 26, 2019

    Miracle-Ear was local and they had a coupon at the time and although I didn't end up using it, they did. Plus, they offered a free hearing exam. Their rep Eric has been awesome. He's always a big help and he goes out of his way. I purchased the top of the line model from them. The hearing aids is small and it hooks over the ear and then it fits inside. It also has features like directional hearing. Plus, I can set it and when I go to a restaurant or somewhere noisy, I can turn it down. The hearing aids worked out the best and I'm very pleased with them. At first, I thought it was expensive but it has worked out. I can hear and I can't put a price on that. It has immensely impacted my life. My wife says the same thing because it was tough with someone that was always asking me to repeat things and turn on the TV up loud prior to getting the hearing aids. They’re a convenience for the others around me. I'm satisfied with my Miracle-Ear.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 25, 2019

    My wife said that I didn’t hear too well, and then I found myself laughing when other people laughed without really knowing what they were laughing about. So we purchased a hearing aid from Miracle-Ear, which is closest to us, and we purchased a behind-the-ear thing with the transmitter being inside the ear. It has a little wire that goes in and a little thing you push into your ear. Growing up, all I saw was someone with a thing in their pocket with a cord sticking outta one ear. This has got to be leaps and bounds above that, so it’s nice.

    Since having the hearing aid, I've noticed that other people don’t put their hands over their ears when I’m trying to hear the TV anymore. It's great. I can hear people, conversations and parts of music that I didn’t hear before. It’s nice to be able to hear. My wife said it's excellent. She didn’t have to scream. Also, the people at Miracle-Ear make me feel like family. They never seem to look at their watches or clocks when I’m in there. It’s like “Okay, we need to take care of you, and then we’ll take care of whatever else happens.” That feels good. The receptionist is friendly and nice and calls me up the day before that I’m supposed to go. I’ve never had a bad experience there. We’re really satisfied with them.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Feb. 24, 2019

    I've had Miracle-Ear for several years now and my experience has been really good. My hearing loss was really bad and I had been procrastinating for a long time about getting my hearing checked. I kept seeing this little office close to my home, so I decided I needed to go ahead and get it done, and it was a convenient place. The audiologist there, Landon, is a really nice guy. He's friendly and very helpful. They took immediate care of any issues I’ve had with my hearing devices or my other devices like my GENIUSlink. The hearing aids are very expensive, but I got a good quality hearing device. Also, they keep advancing their technology. The last time I was there for my checkup, Landon was telling me that I don’t have to have the GENIUSlink and that I can hook my Bluetooth directly to my hearing devices, which is good. They are continuing to improve the hearing devices themselves as far as being able to work with distortion and background noise.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Feb. 23, 2019

    I had a partial hearing loss. I've known Miracle-Ear's name, and as the rep suggested, I went with the piece that goes in my ear and the main thing goes behind my ear. The reps are very thorough, but the hearing aids are very expensive. I only wear them if I'm going out and I need them for solid conversations if I'm out in a crowd. I wear glasses plus a headband, and those three things behind my ear get annoying sometimes, especially on one side. For normal daily activities, however, I'm fine unless you're talking behind me, which is where I have an issue as I need to be face-to-face. Nevertheless, the lady that I deal with is very patient even though she knows that I don't wear them like I'm supposed to. She was very good at explaining everything to me when I first went to their office. Overall, I'm satisfied with Miracle-Ear.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Feb. 22, 2019

    I have partial hearing loss, and I was walking by Miracle-Ear's office. I wanted the over-the-ear hearing aids, and I bought them in Florida three years ago. I went there a couple of times for follow up, and the last time we went there, the guy was busy trying to sell hearing aids to somebody else at the time of our appointment. Then after an hour, the clerical person there cleaned our hearing aids. That was a year ago. We left and we’ve been going to their office in Champaign, Illinois ever since. Still, the overall functionality of the Miracle-Ear hearing aids has been fine. The cost and the quality have been okay as well.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Feb. 21, 2019

    Miracle-Ear invited me for a free test. I got to try one out and I liked it. The people were friendly, knowledgeable and they were not pushy. It was also because of their reputation that I chose them. My hearing loss is moderate and is not a big deal but when I noticed the difference that Miracle-Ear Hearing Aids made, especially in hearing music, I decided to go ahead and make the purchase.

    The hearing aid I got goes behind the ear and the price was better than the in-ear model. It has good quality but the cost has become problematic and is the main downside. I still got another year and a half to pay on them. I’m retired, we got a fixed income, and that $200 a month payment is really stressful. That’s the reason I don’t wear them very often. I usually wear them just for when I’m having musical performances. If I had to do it over again, I would not. Despite that, Miracle-Ear is a good product. I enjoy them especially in the springtime when I could hear the birds so much better. My hearing loss is in the higher frequencies and being able to hear the birds and hear the nuances of music is cool.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Feb. 20, 2019

    I have hearing loss on both ears and I couldn’t hear certain people. My son-in-law went in Miracle-Ear and he told me to come in and get a checkup. The employees have always been nice to me. I got the hearing aid where the plastic goes in the canal and the battery compartment goes on top of my ear. This model is terrible, but I couldn’t afford the next price. But it's better than not having it and it’s helped me with watching TV.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Feb. 18, 2019

    My hearing was bad and I was having trouble with the hearing aids that I had purchased. Then, I went to Miracle-Ear Hearing Aids and got the one that goes behind the ear. I’ve been with Miracle-Ear for around five years now and my experience with the company has been good. Their customer service is very good.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Feb. 17, 2019

    I went down to see Miracle-Ear and I really liked the woman that was in the office that was testing me. The woman who did my test was great. She was really personable and she knows what she was doing. I was very happy with them and I felt comfortable, so I went with them. I have partial hearing loss and I got the behind-the-ear style hearing aid. I had tried the one that goes completely in the ear, but I didn't like it at all. The behind-the-ear style was the best one. I would like to be able to hear real low voices, though. My husband has a very soft voice and I'd like to be able to hear his voice without having to turn it up so loud that everything else is loud. The cost of the hearing aid is a little overpriced too but its quality is good.

    Thanks for your vote!
    PriceStaff

    Reviewed Feb. 11, 2019

    Went to M E in early Jan 2019, I have known for many years that I have had severe hearing loss since being in the military in the 1960s. I have over the years tried many different online "amplifying" products that I now feel that "I wasted my time and money." My experience and diagnosis at M E was as expected and have had 4 in-office visits and could not be more pleased with the results I have experienced. I know I could have shopped and found instruments at a little lower cost, but am very pleased with the results from Julie and the staff at the St. Anthony, MN location.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Feb. 11, 2019

    My hearing loss was marginal because I spent many years around airplanes when I was in the Air Force. A friend of mine had a pair of Miracle-Ear hearing aids and she said it helped her. I got the behind the ear style with the mode in the ear. My hearing is very poor, especially with the low decibels, but it has been much better since wearing the Miracle-Ear hearing aids. The hearing aids are helpful, but they are not worth the money. They have some things that are not perfectly good. I can understand a lot of things, but when I got it demonstrated by the gentleman, he did it on Bluetooth and it made it a lot clearer than it actually is, so it was kinda deceiving. They put it on Bluetooth but they didn't tell me they put it on Bluetooth. But the representative at the hearing aid store that I go to now is very good. I like her.

    I had two other hearing aids, one from Costco and one from Sam's, and Miracle-Ear is better than both of those, although the two were a lot cheaper. Nonetheless, the Miracle-Ear made it easier to converse. I have trouble hearing things in restaurants and things of that nature and the Miracle-Ear has helped. I wear them everyday.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Feb. 10, 2019

    My hearing loss is bad before contacting Miracle-Ear. When I got there, I had great interactions with their customer service team. They were interested in pleasing me and they always have. The secretary there and the doctor were both outstanding. The hearing aid I got fits behind my ear and the other part goes into my ear. The performance is outstanding but the cost is high, and I found that out after I got it. I was talking to my pastor, and he got a hearing aid at Sam’s for $3,000. I checked his and it looks about the same. And if I had to get another one, I would go look at the $3,000 ones at Sam’s. Other than that, the Miracle-Ear hearing aids work great for me and I’m satisfied with them.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Feb. 10, 2019

    Prior to contacting Miracle-Ear, my wife said I kept asking her what she said, and I knew that I had some hearing loss in my right ear. I’m a shooter and I had shot, unprotected hearing, my .45 a couple of times. I also worked in the printing industry and was around printing presses. I went and had a hearing test done with Miracle-Ear. I have a friend that went to Sam’s and got his hearing aids. He had nothing but trouble with them. We eat together every Tuesday night, and he’d sit there and complain to me. And I told him that I didn’t have that problem at all with Miracle-Ear.

    When speaking with their reps, they'd take me right in anytime I call and I never have to wait more than five minutes for my appointments. I’m happy with the service and Rodney, the audiologist, stood out for me. I got an over the ear hearing aid and it got the earpiece that goes in my ear. I’ve tried three different earpieces and I like the one I’ve got now. It’s a semi-clear layered plug that goes in your ear. The hearing aids' functionality and performance are great. When I first got them, they were too loud to me and I had Rodney to turn them down. I have to go in their office to put the hearing aids on the laptop to make any adjustments on them. I like that because I can’t fumble around and hit the wrong button taking them in and out. I’m really satisfied with them. Miracle-Ear hearing aids are expensive, but their service makes up for it.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Feb. 9, 2019

    I couldn’t hear too good and I got a thing in the mail from Miracle-Ear. I decided to work with them and the experience has been excellent as well as the quality of the devices. I liked both the TV feature and the conversation feature. The hearing aids were expensive and I wish they were a little cheaper but I could hear now. My wife has the Miracle-Ear hearing aids too. Also, the reps were very informative and professional. People should check into Miracle-Ear and see what they think.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Feb. 8, 2019

    My hearing was getting worse and a lot of it had to do with where I worked. I've worked for the sheriff's office. There were constant telephones ringing plus I was on the radio all the time. My hearing deteriorated from there. But bad hearing also seems to run in my family anyway. I had also tried another company before Miracle-Ear but It didn’t work out. Then I happened to remember that I took my mother to Miracle-Ear before. But then they weren’t at Sears anymore so I looked them up on the computer and went down there. And my experience has really been great.

    They're very thorough and caring. If I need to go in other than at my three-month check-in, I give them a call and they let me just drop by. They also scold me for not wearing them as much as I should. It's like visiting good friends. The hearing aids were very expensive but I didn’t think they were too out of line with anything else that I've ever seen. And you get what you pay for. I'm very pleased with them. I love being able to control the hearing aids from my cellphone, especially in a restaurant where you don’t wanna be messing with your ears and you wanna adjust them.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 8, 2019

    My hearing loss is pretty bad and my wife brought me to Miracle-Ear. I purchased a hearing aid from them that goes right in the canal. It has a wire that goes from the hearing aid to the receiver that goes in your ear. The functionality and performance have been pretty good except that the wire goes and every time that goes, I gotta pay $50 to replace it. Other than that, their reps take good care of me and their attitude is good and everything. They’ve got a good bedside manner, so to speak, and they’re very friendly.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 7, 2019

    I didn't think I had lost a lot of hearing but the test showed otherwise. I had fair to moderate hearing loss and I was able to quite easily compensate for it. Miracle-Ear was the company that was closest to me. Plus I know the guy who runs the store. I like him so it was very favorable. My hearing aid is hidden in the canal of the ear and it's not noticeable. It had to be adjusted a number of times though. I also have to go back all the time and have the wax taken out of it. But I can walk right in there and the staff in Brockton was very good. Overall, the experience was very good. The technology is changing rapidly so I'm sure this will be outdated in another year. But I thought Miracle-Ear stood behind their products and what I have is pretty good. I can hear the TV better now. I never realized I had hearing loss but I can pick up all the sounds from the TV now. This was the top of the line hearing aid. So you pay for what you get.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 7, 2019

    Even though I could hear what people were saying, I couldn’t understand it. I went to several other places and I felt very confident in the gentleman that was at Miracle-Ear at the time, so I decided on them. I was very impressed with him. He explained everything to me plainly and very clearly. He was also very patient. Everything was great when interacting with the staff and they were very helpful. I still have difficulty understanding certain people but other than that, Miracle-Ear is okay.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Feb. 6, 2019

    I had Siemens for seven years and they weren’t working properly anymore. So, I looked around in the Vero Beach, Florida area and I found a Miracle-Ear dealer in the next town over in Sebastian, Florida and they treated me very well. They gave me a hearing test. I tried the product. It was better than the old hearing aids that I had from Siemens, so I purchased them. They were expensive, but up to this point, I’m pretty satisfied with it. I have some options that I use on my hearing aid. I can use the device that hangs around my neck and I can use it to hear my music while I’m taking my walk or I can answer the phone with it. I ordered the TV option where I could plug in and hear the TV through my hearing aids. They're a very flexible product. You gotta spend that kind of money, you might as well go with somebody who’s gonna take real good care of you.

    Also, customer service is beyond excellent when I go in. From the first time, Cindy took her time with me. I went back a couple times to tweak some of the frequencies that I was having problems with. I have the worst time with female voices and especially when they’re low in tone. So, she took the time to retest and tweak the hearing aids to better enhance some of those frequencies and did her best to solve my problem. I would go there every three months and they would clean the earpieces and replace the ends and it was covered under warranty. I would do highly recommend them to anybody.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Feb. 6, 2019

    I was in an airplane when my right eardrum blew. I had three holes in it and I had extreme trouble hearing in my right ear after that. Also, my left ear had been overused. At the time, I was going with a man who had the Miracle-Ear hearing aids and he loved them. So, I decided to get hearing aids from Miracle-Ear as well. When I went into the West Fargo store, their rep, Corey, told me that I'd better get hearing aids for both ears, so I did. I have them for about three years now and I love them.

    For the first couple of years, the hearing aids worked great. But lately, when I put them on one adjustment, they don’t wait for me to change it to another adjustment. For instance, if I was in a crowd and I put my hearing aids in a noisy atmosphere mode, they'd jump into one of the other modes. So I have been constantly adjusting them, which is really a nuisance. I am also experiencing a few problems with my hearing and it seems that I have to go into Miracle-Ear to ask them what’s going on with my hearing aids. They might need some cleaning or my hearing has gotten worse. Since I live on social security and I can’t afford to get new ones, I’m stuck with what I have.

    The rep at Miracle Ear told me that if something goes wrong, they’d cover it, so I’m gonna make him keep up his end of the bargain. But if I lost one of my hearing aids, that might be a different story altogether, though the rep didn’t go over that. But I keep up on my check-ups. Usually, when they give me the notice to come in, I do.

    Other than that, the interactions I've had with the customer service reps at Miracle-Ear has been great. But there was this one girl I never liked. I would come in and she would have no time for anybody but her book and she wouldn’t look up or talk. I could tell she was only doing the job to make a few dollars. But they either fired her or she quit and the people at Miracle-Ear were glad because I talked to one of the guys there and he said that it wasn’t a loss when she left. And I could understand that because I’ve had businesses and customer service is hugely important. Now they got a new girl there, Anne, and she’s nice. I liked the rest of the team a lot.

    I’ve also turned a lot of people over to Miracle-Ear. My daughter could have gone anywhere, but she went to Miracle-Ear because I recommended them. But she wasn’t happy about her experience at the West Fargo store because she was told something other than what they told her in Palm Springs when she was having trouble with her hearing aids. She bought the most expensive you could buy and the guy that worked with me didn’t quite tell her the truth on them. And when she was at Palm Springs, they said that she shouldn't have been charged the price she paid because what she got were not the top grade that she bought. So, she went back to the West Fargo store and straightened it out.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 5, 2019

    I worked at the Connecticut Junior Republic 20 years ago and was watching 24 young men at night. Sometimes, I could smell smoke, but I couldn’t hear things going on so maybe I have a little trouble hearing. And then they would do nasty things like come up and lip sync to me. But then when I say, “I’m sorry, I didn’t hear you,” and lean towards with one ear, they would absolutely scream at the top of their lungs, which is kind of a dirty trick.

    I had several different choices but Miracle-Ear happened to be very close to where I live, it’s less than a mile away, I went in there and met Tammy and I was very impressed with her. Her attitude and professionalism were by far equal if not superior to the product. She made me very comfortable and relaxed. She answered any of my questions. If I had a problem with my hearing aid, the model where the big part of it goes behind my ear and then a little hearing thing goes right up into my ear, she explained what I was doing incorrectly.

    Then eventually, after three years, she’s got a receptionist, a young woman by the name of Lindsey. She too is a perfect right-hand lady for Tammy because should I go in the Torrington Miracle-Ear store in need of a little brush or a battery, I'm totally satisfied when I walked outta that door. So far, I've had hearing aids from Miracle-Ear for five years now and have no problem with them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 5, 2019

    I have a total hearing loss due to head surgery that I had when I was sent to a hospital in Boston. I saw a big ad in the newspaper about a free hearing test and it mentioned Miracle-Ear so, I did the walk-in. The people I’ve been in contact there have been excellent and they’re always on time. There was only once when I had to wait for quite a while and no explanation was ever given to me. But the other times that I’ve been there, they’re very pleasant when I enter the place and they're friendly. The secretary calls me by my first name and there’s always coffee available and literature around.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 4, 2019

    I’m deaf in one ear, and my other ear is 90% deaf. Miracle-Ear sent me something in the mail and my wife said we should give them a try. We were gonna go someplace else, but Miracle-Ear was closer-- it is right around the corner. I went to Miracle-Ear and Jesse was there at the time in Vails Gate. He did a very good job and I’m very happy. He calls and checks up. And any time I needed to get in, he would get me in right away. He’s working now close to where my job is, so if I have a problem, I always shoot up to Nanuet and see him. But the girl there now at Vails Gate is also very good.

    I had never worn hearing aids before and it took a little while to get used in wearing them. It’s on the outside of the ear and it is a little comfortable. I’m used to it now, so it’s not a big deal. It’s fun to hear things that I never heard before. I went back to Miracle-Ear a couple of times and Jesse took away the background noise. But other than that, it has been very good. Except for one time when I lost it in the lake fishing. It was under warranty back then, so Jesse quickly got me a brand-new one. The quality of my hearing aids is fine. Jesse said that by now I should be thinking about an upgrade. I’m just gonna wait a little while to go up and see him again. He said he wants to talk to my wife and I, go over the new technology and let me try one out to see how it fits my ear.

    After being deaf in one ear, and not hearing too well in the other ear, the sound of birds and everything else was unreal. I live in the country, and I was missing out on a lot of stuff by going right out the front door. The first week I had the Miracle-Ear, I was totally amazed. I would stand outside on the deck and just listened to the birds singing. My experience with Miracle-Ear was very good. I’m very satisfied with Miracle-Ear and I would recommend them. If there was a way to let other people try the Miracle-Ear hearing aids for a day or two, they would be totally amazed at the difference.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 4, 2019

    I was losing more hearing in my right ear than my left. I was in the printing trade for more than 40 years and I had had hearing aids earlier. They were more like earplugs and I didn't like them at all, so I didn't use them. And then, someone told me about Miracle-Ear and the type of hearing aid that would go into the ear and wrap around it. That's what I went for and that's what I'm using. They're very comfortable. I don't even know I have them on. It's very lightweight. I wear them all the time except in the gym.

    There's two settings on the hearing aids. When I go into an area where it's loud, I can adjust it so that I can cut down on that loudness. And in my right ear where I have less hearing, it's equal with my left. I don't notice any difference. I hear well with both ears. I'm enjoying wearing the hearing aids. I have them more than a year now, and I've been paying them off, and it's not a hardship to do that. I should have done it before. I hear much better with them.

    I go to a Miracle-Ear on 46 in Fairfield, New Jersey. It's very convenient for me to do that. They see me every few months. But in the beginning, they were seeing me every two weeks. I had one evaluation after the first year to see if anything had changed and they were very thorough. Whenever I go in to have them checked out, the staff sit me down. They're very courteous and make sure everything is working properly before I walk back out again. I would recommend them.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Feb. 3, 2019

    I've been with Miracle-Ear for years and they've always worked to my needs. I have a very good office that I attend to in Arnold and their customer service is great. It was close to my home and their price was better-fitted for my budget. The quality of the products was very good. But there were two times where I had a problem and when I went in, it was immediately taken care of. I have the new hearing aid that is rechargeable. It goes through my phone and I hear my phone calls a whole lot better with it. However, the batteries wear out faster than I do and I have to get used to putting them on the charger during the day when I don’t need them. Other than that, the hearing aid seems to be working pretty well.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 3, 2019

    My mother’s hearing is terrible. She is not completely deaf but she was always saying that she couldn’t understand. I decided to call Miracle-Ear and it just worked out wonderfully. The receptionist, Marcia, is exceptional. She has been with them for quite some time and she’s very efficient. Another rep, Eric, has won some commendations and I can understand why. He is very good. He even went out to the nursing home to clean my mother’s hearing aids recently because there was no way she could get out. One thing bad that I noticed though was that my mother hears herself differently now. They said she was gonna have to learn to hear differently because she was gonna sound different to herself. So, she speaks softer and it’s hard to understand her sometimes. I told Eric this and he said that this could happen. Other than that issue, Miracle-Ear as a company has been very good and I would recommend them.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Feb. 2, 2019

    I have tinnitus, and I got a notice in the mail from Miracle-Ear that they had a hearing aid I might be interested in. The price was considerably less than what I had been seeing at other places. So I tried it out and it really worked out good for me. I've worked with Ross, and he’s been really good. Any time I needed anything and went in there, he would take whatever problem I have. But I wound up going to a competitor to buy my hearing aid batteries because Miracle-Ear’s batteries is much more expensive. Since I’ve had the hearing aids, I thoroughly enjoy them because my hearing has greatly improved. However, I’m not always able to form all the words if someone speaks to me.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 2, 2019

    I had a mild to medium hearing loss and I went to Miracle-Ear since I had been there with my husband. He had the hearing aids from them but he is now treated by the VA so he no longer goes there. I got the over the ear style with a small tube down the front of the ear. It helped me to hear much better. Their customer service was excellent and Tracy, the rep, was very friendly and willing to talk to you, not only about hearing aids.

    I always went to my EMT and I know Miracle-Ear wouldn’t approve of that but I always double-check what my hearing loss was because I wanted to have a second opinion. I had a very good experience with Miracle-Ear Hearing Aids but when the new technology came out and I went to my EMT to have a checkup, I found out I could get the same technology for $2,000 less. So, I changed over to my EMT. Miracle-Ear’s service was fine and I have never had an issue with them. However, I would not recommend them. I would recommend a person to go to the doctor.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 1, 2019

    My husband's hearing loss was horrible. He drove a truck all his life and had the windows down with the air blowing in on it. He just had a tough time hearing anything. We had a friend that told us about Miracle-Ear. Their customer service has been 100% wonderful. They are the nicest people and they bend over backwards to make you comfortable and to make sure that you're hearing right. Michelle and her little helper, in particular, are nice as they could possibly be. They take into consideration my husband's hearing. Michelle wants to make sure that every time he has a visit there, his hearing is what it should be. They try to get as much background noise out as possible. That's really great.

    My husband has the behind the ear hearing aid. He still has a little bit of trouble with the background noise and he still tells me I mumble. But overall, the hearing aid works well and he can understand other people much better. Miracle-Ear has been absolutely wonderful to him and I would highly recommend them to anybody.

    Thanks for your vote!
    Staff

    Reviewed Feb. 1, 2019

    After living in almost silence in my left ear, and struggling with my right ear, Shane ** at the Miracle-Ear in Monroe Township, NJ, saw a man who needed help. I would like to thank him and staff member Helen for awakening my hearing. My gratitude always. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 1, 2019

    I had partial hearing loss and got hearing aids, but they didn't work out too good. I happen to run across this lady that has Miracle-Ear aid, and I've been with her ever since. I got the hearing aid over my ear, which is the latest one and is computerized build. The overall functionality of these aids is great. Also, Miracle-Ear's personnel are very helpful. They're always ready to go when I call them. When the battery of my aids went dead I called up and they said, "Come up here and we'll put it right back in." So, I run up there and they were standing there waiting for me. They put the battery in the hearing aids and they told me that they would see me when my appointment time comes. They've been very punctual and personal.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 1, 2019

    I got the Miracle-Ear hearing aid that goes over the ear as it was the one that was suggested. It’s great and with it, my hearing is clear. The rep Justin knows what he’s doing, and he likes to talk.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 31, 2019

    I went to visit the Rockford, MI office because I had noticed I wasn't hearing as well as I thought I should. Jane was warm and welcoming and truly caring. She brought in her colleague when she realized that my ears were completely impacted with ear wax. Because she recognized this problem, a half-hour later I was wax-free and could hear very well. When she gave me the hearing test, my hearing rated above normal! Something so simple, yet so important. I would recommend the Rockford office and Jane ** to anyone.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 31, 2019

    I have partial hearing loss and I’ve been with Miracle-Ear for six years. I used to go to the Cranston store and they were great. They closed and so I went to the North Providence store. They were excellent. Now, I’m at the West Warwick store in Rhode Island and they are excellent also. Three years ago, I bought the latest model, an over-the-ear. I can hear a lot better, except when going into noisy conditions like in a restaurant -- it drives me crazy because I can’t hear anybody. The Miracle-Ear reps are excellent. If I call, they go in and they take care of me. They adjust and clean the hearing aids and they give me a hearing test.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Jan. 31, 2019

    My hearing loss was increasingly getting worse and I wasn’t recognizing how bad it was. I knew Miracle-Ear by name and I talked to my personal physician. He recommended an audiologist but he thought Miracle-Ear would be fine. The person I worked with in the office was exceptional. She was very professional and I can call at any time if I’m having any issues. She gets me in to either change the speakers or fix the wires. So, it’s been very good and I have no complaints.

    The hearing aids that I got from Miracle-Ear were a little more expensive than the norm but it was very helpful and it has been good for me. Since having them, I could hear TV better, I could sit in a large group and distinguish voices and sit in church and hear the homily. The difference was noticeable from the get-go and my hearing improved overall. It’s a good product and they certainly do their homework. I’m happy with it and I would recommend somebody look at it to make their own decision.

    Thanks for your vote!
    Price

    Reviewed Jan. 30, 2019

    I went in for a free evaluation and lucky for me everything is fine. I have gone to other places and was told my hearing was off and they tried to sell me expensive aid. It was so nice not to be given the runaround or lied to. I will be sure to go to Miracle Ears once a year. Sooner if needed. Their evaluation is always free.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 30, 2019

    I wear my Miracle-Ear hearing aids every day and they're wonderful. I can hear much better, my concentration is better, and everything is a plus. Also, everybody at Miracle-Ear has been great and my experience has been exceptional. The first doctor that I saw was wonderful and the reps were very considerate and helpful. I like their friendliness and the easy ability to make appointments.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 30, 2019

    I was losing background noise and I wasn’t picking up everybody’s conversation. A friend of my wife went to Miracle-Ear, so I tried them. I went there one day, got assessed, then the woman rep showed me what was wrong. Ever since, I’ve had them and it has been fine. So far, everything has been great with the people that I've dealt with. Originally, I went to the office in Algonquin, Illinois because I lived in that area. Then I moved further to the suburb called Hoffman Estates in the city of Chicago and there was a Miracle-Ear office five minutes from here, so I had everything transferred over.

    The hearing aid style that I got has the main body behind the ear and there's a long, skinny tube that goes into my ear canal. Since having my hearing aid, I can hear everything. The TV doesn’t have to be on volume level 20 and I can hear it fine on 10. I can hear people talking. If I’m in a room with half a dozen people, I can hear everybody talking. It has been great and I would recommend Miracle-Ear to a friend. As a matter of fact, I told my brother-in-law to try them because he told me that he had a hard time hearing. I told him that I got a Miracle-Ear hearing aid and I love it.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 29, 2019

    I went with Miracle-Ear for a couple years and then I went to somebody else. The last person I had was the one I had been seeing for the last two hearing aids. He took over it at some point when my time was up, and he rubbed me the wrong way. Prior to that though, I was happy with the experience.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Jan. 29, 2019

    I have partial hearing loss and I got a hearing aid from Miracle Ear. I selected the behind the ear model because it was the cheaper one. The reps were very helpful. The overall performance of my hearing aid has been good. Since I've had it, I don’t have to turn the TV up as loud as before and I am able to pick up on the lower-toned sounds. But the cost in relation to the quality of the hearing aid that I got was out of line from what I see lately with the hearing aids that are being advertised.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Jan. 28, 2019

    My choosing Miracle-Ear over another hearing aid company was really a luck of the draw since their outlet was convenient and their rep was very pleasant and knowledgeable. Their customer service is excellent. When I need the service, it’s immediately available and pleasant. I can function with my Miracle-Ear hearing aids. With it, I can watch TV without blaring the neighborhood out. Its quality is good and its cost is comparable to other hearing aids of the same quality. Miracle-Ear works for me and I’m very satisfied with them. I would tell people to give them a whirl.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 28, 2019

    I had partial hearing loss over four years ago and I had another hearing aid provider that time. I stopped in and I talked to the manager of the store at my place at that time, and I signed up for Miracle-Ear and got the over the ear style with the tube design because I kept breaking the wires on the previous ones I had. The manager and another rep, Carrie were both good. I went for the testing and I had John do the hearing test. The hearing test went well, but the experience went downhill after that.

    When he was doing the hearing test, his sole purpose was to try and sell me new hearing aids. I know that there are new innovations and he had the latest model sitting on the desk. I liked it. It was fantastic, but I wasn’t ready to put out the $6000 at that point. I told him I don't make decisions on the spot like that and that I’d have to think about it, but he didn't like that too much. My experience with Miracle-Ear was great until he went into the hard sell.

    I’m still using the hearing aids I got four years ago, They are very good and they do what they are supposed to do. They allow me to hear normal sounds and I haven’t broken one of them. They are well-made and sturdy, but I had to replace one because I lost it in a hospital and Miracle-Ear was very generous and they offered to replace the one I lost. With the hearing aids, it has allowed me to continue living a normal life, but without them, I don’t get along with people and I constantly ask people to repeat things. It sounds stupid saying, “Huh? Huh?” all the time. It has been a plus having Miracle-Ear hearing aids and I never regretted it.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Jan. 27, 2019

    We moved from a larger city to a smaller town and I had my ear tested by a medical doctor, so I knew what my hearing aid issue was. Then, Miracle-Ear happened to be periodically in our area where I live now. It was a well-known product so, I went with them. The rep has been great. I make my appointments and she comes to a local area here so, it’s very convenient.

    I have problems understanding speech. I hear sound but I can’t always understand a word. I got the in-the-ear style which was supposedly one that could be adjusted easily for my hearing deficiencies and it also wasn’t quite so obvious. So far, the functionality and performance are both very good. Miracle-Ear has helped me in conversation situations. Otherwise, I would probably be sitting there and nodding my head, not knowing what the other person is saying. I wish the Miracle-Ear Hearing Aids weren’t so expensive but we’re paying for the service and me not having to drive 80 miles to get them checked on a regular basis.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 27, 2019

    Before contacting Miracle-Ear, my wife was saying that I didn’t hear a lot, but after I got my hearing aids, everything was fine. Frank, from Miracle-Ear, checks my ears out and he makes sure everything is okay. There are no problems with the hearing aids, but he adjusts them if I need to. So go to Miracle-Ear. It's very nice.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Jan. 26, 2019

    I had a high pitch sound deafness. I could understand speech close to me, but in a distance, I have some hearing loss. Miracle-Ear sent me an advertisement and they were coming to Pensacola, which was near where I live. They wanted to know if I want an appointment so I did and went in just for a test to see what they found. I saw and liked what they offered. The hearing aid I got from them fits behind the ear with a little plug that goes inside. I liked it better than the others that were offered at the time. In terms of its cost in relation to its quality, it's comparable. My hearing aids have been working with me slowly correcting the hearing loss. If I need an adjustment to my aids, all I do is call and they set me an appointment. I go in and they take care of it. They're very professional and friendly. It's just like visiting a friend. I'm happy with the service that I've gotten from them.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Jan. 26, 2019

    The service and the plan Miracle-Ear had was really good. My interactions with their staff are very good, too. Their knowledge is very good. If I called and have a problem, they’d schedule me that day. I have hearing aids that are out around the ear. My hearing is too far gone for just the inner ear, which I had for a while. I had partial hearing loss and Miracle-Ear has had a very good impact on my life. But now, one ear has full hearing loss and since I have more hearing loss, the hearing aids are not helping me very much. The cost is high, but for what they do, it’s good. I’d recommend them.

    Thanks for your vote!
    Verified purchase
    Mike increased rating by 3 stars.
    PriceStaff
    After a positive interaction with Miracle-Ear Hearing Aids, Mike increased their star rating.

    Reviewed Jan. 25, 2019

    I suggest you move cautiously with Miracle-Ear. They make the sell very quick, then you're vulnerable. Our purchase was in Sept 2018. Ownership has been problematic. Issues with charger - 2 times, issues with syncing several times. Read the replacement policy and you'll avoid the problems we are having. The pricing is hidden and appears based on ability to pay (insurance gouging). Try to reach corporate... impossible. The $7,500 aids were billed to my insurance for over $16,000. That price settled on over $9,400 with my insurance - no one will explain. Everyone I talk to is not the right person. They might work on a wear-down theory and it works. We will be throwing away these and purchase somewhere else.

    Thanks for your vote!
    Loading more reviews...

    Miracle-Ear Hearing Aids Company Information

    Company Name:
    Miracle-Ear
    Address:
    5000 Cheshire Parkway North
    City:
    Minneapolis
    State/Province:
    MN
    Postal Code:
    55446
    Country:
    United States
    Website:
    www.miracle-ear.com