Miracle-Ear Hearing Aids Reviews

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About Miracle-Ear Hearing Aids

A trusted resource for hearing solutions for over 70 years, Miracle-Ear uses state-of-the-art technology to remove the barriers of hearing loss. Miracle-Ear specializes in customizable hearing solutions that feature discreet, comfortable products designed to meet each individual's hearing loss needs. Contact us today to schedule your free hearing checkup at any all of the company's over 1,500 franchised locations across the U.S. At Miracle-Ear, we believe there’s no need to live without all the important sounds in your life.

Pros
  • 30-day trial
  • 3-year limited warranty
  • Serves mild to profound hearing loss
Cons
  • Pricing could be more transparent

Miracle-Ear Hearing Aids Reviews

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    Page 11 Reviews 1635 - 1835
    Verified purchase
    Staff

    Reviewed Feb. 9, 2018

    Miracle-Ear was one of the renowned hearing aid providers, and I’ve heard more about them than anybody else. My interactions with the reps have been excellent, and I went with the behind-the-ear type. Miracle-Ear hearing aids do pretty well except for talking across the table, especially in a restaurant. If friends asked me about my Miracle-Ear, I would tell them that they should try it. My life has been a bit better with Miracle-Ear.

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    Staff

    Reviewed Feb. 8, 2018

    It has been a good relationship with the sales rep, Sharon, and the Miracle-Ear dealer. She was wonderful. I went with the rechargeable hearing aid that goes behind the ear since that was what she showed me. With it, I hear what's going on and I don't have to go outside of the living room when someone's watching TV.

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    PriceStaff

    Reviewed Feb. 8, 2018

    My previous hearing aids were 14 years old and they were good when they were new. They lived a long time but I had them repaired too many times and I was ready for new ones. I'm coming up to age 93 and I wanted to hear right. I didn't feel like saying "What?" all the time. When I went into Miracle-Ear for the information and the testing, I got this feeling of confidence right away. Their rep greeted me so warmly and seemed so knowledgeable. I had a good person there to help me and the service has been good. I was not rushed out. The fit was a little bit different but she assured me that I was doing the right thing by wearing it.

    I prefer the in-ear design, not something too small because my fingers are not as sensitive and dexterous. I like a good hearing aid to get my fingers on and to put in. I wear them from the time I get up until I go to bed at night. They're very comfortable and they don’t hurt or bother me. I also follow the directions and I clean them off when I take them off at night. I don’t strap them in at night in their little case so they can breathe a bit.

    The Miracle-Ear hearing aids are top of the line as far as the cost goes but they were worth it. I was doing a lot of adjusting on volume with my former hearing aids and I don't seem to have to do that with the Miracle-Ear. Their rep got them into a setting that worked for me over time. I don't pause and forward at all. I was attending a Bible fellowship and I found the right spot to sit in the auditorium but people would drop their voice at the end of a sentence and I would miss that before. With Miracle-Ear, it’s just enjoyable. I’m just pleased with my ears.

    I've told many friends about Miracle-Ear. They would tell me they don’t need one but once you take the test, you realize how poor your hearing really is. I have people lean toward me and say, “What did you say” And I tell them, “Are you sure you don’t need a hearing aid?” That’s how you can tell. My hearing aids are a miracle and I hope they last for the rest of my life.

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    Staff

    Reviewed Feb. 7, 2018

    In my experience with other hearing aids that I got through an audiologist, Miracle Ear is just as good, if not better. They're also local while my previous hearing aids were from out of town. Their store has a very congenial atmosphere and the two ladies in their office do a really good job. They took care of me and they were very friendly and informative. I got the in the canal hearing aids which is the less intrusive model and the one that fits my lifestyle.

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    PriceStaff

    Reviewed Feb. 7, 2018

    When my lady friend and I both went down for a test, we talked about my hearing and she knew that I was having a little problem with it. I knew it too but I wasn't willing to admit it. I talked about it and decided we go with Miracle-Ear. And I love the ladies down there. They were friendly and when we discussed the ear, the lady showed me the diagram and explained everything in the ear. I got a very small behind-the-ear hearing aid from Miracle-Ear. She said there were some that were cheaper but they don’t do the same work and effect, and the one I got was what she recommended.

    I wear them most of the time especially when I’m at home. I even went to bed a couple of nights forgetting that I had them on. But now, I work in carpentry and I don't wear them there because of all the sawdust. In terms of their service, I go down to their clinic and they ask me and see if I have any problems with the hearing aid. There was a time when one of the pieces of the hearing aid seemed to quit working so I took it to their clinic. The lady jumped right on it and apologized for it happening. Then in just a few minutes, she worked on it and put in some new parts. Miracle-Ear has helped me and it has improved my hearing. I’ve been very pleased with it.

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    Customer ServiceStaff

    Reviewed Feb. 6, 2018

    I purchased hearing aids in 2014 and needed some parts replaced. I am a senior 84 yrs old - I have no means of getting to Miracle-Ear's facility so I called and asked if same could be sent to me in mail. The receptionist - Jennifer said she could do this - requested credit card no which I gave to her - this was on 1-12-18. After 2 weeks went by I had not received parts so I called and was told they were not sent to me because I had not given credit card nos - which I had, this was on 1-25-18. I then put in a complaint and mgr called me and said parts were mailed to me. I never received them. She said they needed to see the aids to give proper parts - wanted me to mail aids to them. Didn't trust them because why did they need aids when they said they already sent them. I don't believe mdse was sent to me. I no longer want to deal with them since I was lied to and mgr tried to cover up same. I will try to find another spot which is more truthful to seniors.s

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    Staff

    Reviewed Feb. 6, 2018

    I wasn't happy with the results from the hearing aids that I had from my previous provider and my wife was on my back telling me to get better ones. So, we went Miracle-Ear and they were so much better. We went to the one in Kingsley, New York and their people there are great and very professional. My experience has been extraordinary and wonderful.

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    Staff

    Reviewed Feb. 6, 2018

    Around 12 years ago, we had a good man who sold my wife the Miracle-Ear hearing aids and he took good care of her. We’ve bought three different pairs from Miracle-Ear and her most recent pair has the amplifier outside the ear and a little plug-in into her ear. She is now 92 years old and her hearing is really bad. The hearing aids have been very good for her. Their guys have always been good too. We would periodically go in and they would adjust and take care of her hearing aids all the time. We’ve been very satisfied with them.

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    Staff

    Reviewed Feb. 5, 2018

    I bought the Miracle-Ear Hearing Aid that goes behind the ear and the rep whom I worked with was really proficient. It seemed like she knew what she was talking about and I was satisfied with the quality of the information that she gave me. However, I'm not satisfied with the quality of the hearing aids. They go in and out and then they quit. I have had the hearing aids for about a year and for the first six months or so, I've worn them about 13 hours a day and seven days a week. But, I have changed the batteries of the hearing aid in my left ear about three times then it quit completely. It hasn't been working for about two weeks now. I paid cash for the hearing aids and I would be mighty disappointed if Miracle-Ear cannot do anything with them.

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    Customer ServiceStaff

    Reviewed Feb. 5, 2018

    I went down to Miracle-Ear’s shop and had a hearing test and I liked the staff. He put the hearing aids in and went in the other room and said something and came back and asked if I heard it and I said yes. Their customer service people has been wonderful. If I have a question I call them and they answer it right away. They have me come in for four months check. I got the little one that fits behind my ear. They have rechargeable batteries that you plug in, which was really good.

    I can hear things a lot better now and my daughter doesn’t always say, "Turn down the TV." My experience with Miracle-Ear has been wonderful. Everybody should do it. After I got my hearing aids, I know a couple of people at church who are also wearing hearing aids of the same kind. Miracle-Ear has a friendly staff and the hearing aids are easy to wear. It's a breeze and you can't see them.

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    Staff

    Reviewed Feb. 4, 2018

    Miracle-Ear works and the people that took care of mom and dad were very good. My dad can hear when he's got the hearing aids in and he wears them all day, every day. He's got the digital one and it fits over the back of the ear. The sales reps were professional and courteous in every way. My dad is very well satisfied with Miracle-Ear and we don't have to make appointments. We can go to their store anytime we want to if there's a problem or a question. Ever since he's got the hearing aids, and he's got them for a while now, he interacts with people. Before, there'd be a group, but he'd stand on one side so, it has improved his life 100%.

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    Staff

    Reviewed Feb. 4, 2018

    I have been using Miracle-Ear for more than 10 years now. When I got my first set, I noticed that I could hear birds singing. I'm now on my second set and I have the over-the-ear model where there's a small part that has a clear line that goes into the ear. The only problem I had with it is wind noise when it's windy and I'm outside. Their sales team is very professional, though. I would recommend Miracle-Ear highly.

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    Staff

    Reviewed Feb. 3, 2018

    The Miracle-Ear sales rep was a great person and my husband loves his hearing aids. It has helped him a lot and he can hear better now with them. There are times that he can't hear others, but most of the time, he hears a lot better with it than he can without it and he's enjoyed them. He's also pretty comfortable with it.

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    Staff

    Reviewed Feb. 3, 2018

    I had a hearing aid two years ago and when I was going to replace it, I went online and looked at the website. When I started looking at the various hearing aids and visited Miracle-Ear office, I was sold on it right there and got the in-the-ear hearing aid from them. I go to their local office in Harlingen, Texas, and Jennifer, the lady at the front desk, is one of the best for salesmen for Miracle-Ear. She is so friendly and helpful. She can do the cleaning of the hearing aids and everything. When I have a lot of wax build-up, I stop at a Miracle-Ear office once every six weeks to replace the cups because of the wax. I even bought one of these wash machine things and it helps some.

    The dealing I had with their team was superior on any problem I have or adjustments. I can go to any Miracle-Ear office and they're ready to help. We travel from Texas to Minnesota then Minnesota to Texas, and I can stop along the way. I was impressed with the test they gave me because I have one ear that's really bad. I had surgery at the University of Iowa Hospital, one of the top ear doctors in the country, and the test that Miracle-Ear gave me to determine the settings on the hearing aids is every bit as good as that test at the University of Iowa Hospital. I recommended them every chance I have and told various ones that are thinking about going to Miracle-Ear.

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    Staff

    Reviewed Feb. 2, 2018

    I've been using Miracle-Ear for 20 years now. They sound the most natural and when I talk, it doesn't sound like I’m in a cave like with the other ones I’ve tried. They were craps. That was also why my dad went from ReSound to Miracle-Ear. He got the one behind the ear. Miracle-Ear’s employees have been great. They have taken good care of me and my pop. They showed me everything that was there and told me how everything works. I picked the ones I could afford and they were inside the ear. I like them. They stay in my ear even when I ride my motorcycle. Miracle-Ear has improved my life because I can hear.

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    Staff

    Reviewed Feb. 2, 2018

    When I called Miracle-Ear the first time, they were beyond my budget and I couldn't afford them. My insurance has a program where I can get some but it's all through mail order and it's at a discounted price. It's all done mail order and you don't get that personal service. And then I received a letter from Miracle-Ear because they kept my contact from the first time that I had contacted them. I called them and they were having a promo so I went in to see them. The first young lady that I had was the very first one that fitted me. She was really sweet but when I went back for a recheck, she wasn't there anymore.

    I had a couple other people interim and then, I got another really nice lady. Her name was Shiela and she set up a new office in Murrieta. The person that I'm seeing now is Chad and I saw him last week for the second time, and he’s okay. Their service is good. I got the one behind the ear with the tube because that's what I could afford. My Miracle-Ear hearing aid has helped me a lot. I would recommend them. They are willing to listen and to see me when I feel like I need some adjustment.

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    Staff

    Reviewed Feb. 1, 2018

    I just wanted to say that Rick and Amber at the Smithfield location are very good. I had my first hearing test in about 20 years last week. I was always scared to go have it tested because of the way people use to treat us over 20 years ago with hearing tests. The room was very nice and the test was easy. They were very patient with me and took very good care of me, making sure to explain my hearing loss and what it means in a way I could understand. I am very proud that I went to the Smithfield Miracle Ear to get my hearing tested. They treated me with respect and took very good care of me. I picked up my hearing aids today and so far they have been real good. I have never been able to hear this good! I will be recommending some of my family members to go here without hesitation. Now my husband wants to go so he can hear the fleas on our dog!

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    PriceStaff

    Reviewed Feb. 1, 2018

    I'm now on my fourth pair of Miracle-Ear Hearing Aids. I have the type that goes behind my ear and it has really helped me. I have the two-wave thing. When I'm out in the public with my daughter, I can turn them up and that blocks out some of the background noise, and I can hear when I'm shopping. So, I like what I have. However, they are so expensive. I'll never ever be able to get another one because these were over $6000 and when you're on a fixed income, you can't do that anymore. So far, my experience has been great. I got along with their reps, from the secretary to the technicians. They were very helpful and very knowledgeable. But when you get used to one rep and you really like that person, six months or a year later they're gone. You have somebody else. They change so much and that's my only problem with them.

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    Staff

    Reviewed Feb. 1, 2018

    My life is much better with my Miracle-Ear. I can hear things that I didn't hear before and I don't have to ask people to repeat things. The hearing aid I went with in the beginning was the kind that was all one little unit that fits right inside my ear and it had evolved since then. I have the kind that is in the ear with a little tiny plug and then the battery part sits behind my ear. At the time, they said it was what would give me the best result for the type of hearing loss I had. I didn't get the top of the line but I got the best that I could afford.

    Everyone I've dealt with at Miracle-Ear was very kind and listened to me. They helped me with what they can see as my loss and worked with me to get the best result. There were three different people I've dealt with over the years and I've had a very good relationship with all of them. Miracle-Ear is local and easy to deal with. I've had good results with it and I'm happy with what I have experienced with them.

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    Customer ServiceStaff

    Reviewed Jan. 31, 2018

    The Miracle-Ear that's only four miles from my house is a very good outlet and it's very convenient for me as well. I met the manager and his name is Jessie. He was very nice and knowledgeable. And he didn't try to talk me into something. I had stupid questions but he treated me pretty good. He reviewed and explained everything to me, and he also talked me into getting stuff for my TV and something that I needed for my Bluetooth. Everything worked out great. Another young lady that took Jessie's place knew what she was doing and she repaired my device which only took 15 minutes. Also, the receptionist was great. When I call in, she finds a way to get me in as soon as possible.

    I got the Genius 2.0 which is for the Bluetooth, and it's hooked up to my smartphone now. I've had it for about a year and everything is going great. I've had other pairs and compared to the other outlets I've been with, the one I have now is the best I've had. And I've recommended Miracle-Ear to a few other members of the fire department.

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    Customer ServicePriceStaff

    Reviewed Jan. 31, 2018

    I was a machinist-mechanic and I did race cars most of my life before I used ear protection. I lost a lot of high-pitched sound because of the squealing and pitching of machines that make loud noises as you turn to cut and make parts. It's awesome to have selective hearing with my Miracle-Ear hearing aids. The last visit, we keyed it up a little bit. I can hear it when I hit the beep of the microwave, which I never heard before. The hearing aid is behind the ear but it drops into the ear and the wire runs right up along the side of my head and people don't even know I have them on.

    Miracle-Ear also has the nicest people in the world. They have answered and taken care of any minor problem I've had with my hearing aids. Most of it is education. You want to know how to use them and how to take care of them. You get other options, like the extra insurance you can purchase with the original. They got a good selection of prices and the people themselves are everywhere. If I have a problem in between, I just call them and I go right in. All those things are important to older folks. They do what they say they'll do and their product works the way they say it will. They're also very good at working on my hearing aids. It's in the $5700 range plus the extra program that extended my warranty. For 24.95 a month, I have free batteries. Every month they also give new hints to help keep the hearing aids in good shape.

    I've had two different reps and they're both extremely knowledgeable. They've also shown human interest. Many people make you very intuitive when you walk in. I go to their store and I feel like I'm in my brother's house for a cup of coffee, to chat and talk about my hearing aids and how good it is. Miracle-Ear is the only one who can truly help without emptying your wallet. Their people are very nice, congenial, kind, and considerate of the customer.

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    Customer ServiceStaff

    Reviewed Jan. 30, 2018

    Our Miracle-Ear hearing aids have been a big help, particularly for TV viewing. Miracle-Ear was the first one we investigated and we liked the information we got. My wife and I bought their top of the line model that goes in the ear. The quality is good, they’re easy to use, and I like that they’re rechargeable. Also, we don’t have to replace batteries for about once a year, which is an advantage to us.

    We’ve always had good relations with Miracle-Ear's salespeople and the particular technician we talked to for our service calls. We’ve had a very good experience and we’ve been very happy with them. I’d recommend Miracle-Ear and I already did in the past. I’ve shown my friends my hearing aids and they were surprised how small they are.

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    Staff

    Reviewed Jan. 30, 2018

    I went to Beltone way back, then three years later when Miracle-Ear came up again, I gave them a try. With my Miracle Ear hearing aids, I can hear better. But I don't like them because they're a pain in the butt. I can tune them down a little bit but I can't tune them up. Also, I wouldn't know if the battery gets weak until all of a sudden, they let me know about it. So that's also one of the reasons why I'm not hearing well. I do fine in my business watching TV a little loud without Miracle-Ear, but I wear them because from what I understand, if I don't, my hearing would get worse. I'm a barber and I'm 79 years old. I can hear people fine in my barber chair but I don't want to go deaf when I'm 90.

    Other than that, I've always mentioned to others that the Miracle-Ear is good. At first, they gave me one for the canal, but I felt like it blocked the whole ear. So they gave me the one that goes behind the ear and with that I get a little bit of both. Their staff has been great, too. The last guy there told me that it looked like I had a lot of wax. He told me to go across the street and get it flushed out. Then the guy across the street found one of those plastic tips stuck in there and took it out. I knew I lost one but I didn't know where it went.

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    Customer ServiceStaff

    Reviewed Jan. 29, 2018

    I received a card in the mail from Miracle-Ear announcing a free hearing screening a year and a half ago so I decided to follow up with it. Their technician recommended me the behind-the-ear hearing aid based on my needs and lifestyle. I got it and it has helped greatly. Their customer service was excellent right from the beginning and answered any questions. I was there frequently when I had a concern and the rep followed up. It was a very positive experience.

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    Customer ServiceStaff

    Reviewed Jan. 29, 2018

    My mother had Beltone and there was no local distributor. Miracle-Ear was local so I chose them. The first one I had was being inserted into the ear canal. The second style I got was behind the ear and I prefer this model better. Miracle-Ear has really helped. I was totally deaf and now I can hear people. I can understand stuff a lot better. Their reps have always been very professional too. If I ever have a problem, I just call them, go into them and they take care of it. I’ve never had any trouble with Miracle-Ear and I’ll continue to stay with them. And they're nationwide. I’ve gone out of state on vacation, and had trouble one time. I went to the local one there and they took care of it right there.

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    Customer ServiceInstallation & SetupStaff

    Reviewed Jan. 28, 2018

    When my wife, Bonnie, went for her hearing test, there was a Miracle-Ear outlet near us so we went there to see how it was going to be. She got the behind-the-ear style of hearing aid from them because she felt more comfortable with it. It works well. If there has been any fallback, it has been minor, and if it was anything that really bothered, we just called Miracle-Ear and they got us an appointment right away to fix it. The service provided by the reps has been great and they've always treated her very well. She has been very comfortable going there, which to me is very important, and there has always been someone there to answer whatever question she had. Our experience with Miracle-Ear has been great and the people there have been very honest and outright about what they could and could not do.

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    Staff

    Reviewed Jan. 28, 2018

    I decided to get my hearing tested. The Miracle-Ear reps were friendly and they explained everything right down to the least thing. I got the one which sits on top of the ear and goes down into the ear because it's the top of the line model. I have noticed quite a bit of difference since getting the hearing aids. The outside noise doesn’t interfere with my hearing and I could pick things up easier. It’s also easier to understand what people are saying. Miracle-Ear made my life better.

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    Reviewed Jan. 27, 2018

    Bill had another hearing aid provider and he wasn’t happy with them. We changed to Miracle-Ear and he likes them when they work, they keep breaking on him all the time. Miracle-Ear took the hearing aids in and neither one of them work. In the meantime, the right one started working. I tried to boil his ear up with peroxide occasionally and John from Miracle-Ear told us that most of the time when we bring him in, they're full of wax and he had to blow them out. He had the top of the line that he could reset. They were little and they went all the way in his ear. So when he had to get the last one, John suggested that he get the lesser one because it was good hearing but it’s bigger and he’s good about it ever since.

    John was so nice and patient with him. Bill was good about the hearing aids ever since. They worked properly for a while but they kept breaking on him all the time. He’s been known to eat one, the dog has eaten two. He has dementia and it’s harder how to figure out what’s going on. Always at Christmas, he had something wrong with one of them. Everybody was all around and he can’t hear a blooming thing. One time, John went on vacation between Christmas and New Year and so Bill’s hearing aid didn’t get delivered so they promised him batteries for the rest of his life. I told them that Bill changes the batteries if he doesn’t have anything to do so I’m in charge of batteries.

    Right now, he only has the hearing aid for the right ear. When Miracle-Ear took them in, neither one of them worked. In the meantime, the right one started working. They have sent in the left one and we’re just waiting. It’s still under warranty so we’ll be okay. Our experience with Miracle-Ear never seem to work, but they were much better than the other company Bill had.

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    Customer ServiceStaff

    Reviewed Jan. 27, 2018

    Two years ago, we received something in the mail which made us aware that there was some special thing going on where a Miracle-Ear Hearing Aids rep was going to be at the Shelby location. They had the free hearing aid check and offered interest for the financing. My wife hadn't had an up to date hearing exam at that time so she had the exam and they talked with us about the new aids. We ended up purchasing the model that went behind the ear and it has worked out well.

    Her hearing loss is in that degree where the smaller ones, like the in-ear type, don’t put out enough power to get her the help that she needs that’s why we went with the behind the ear. She was already wearing the behind the ear type in another brand and she stayed with that because it had helped her much more than the in-ear type. With the new small size, they’re almost invisible. They’re so small that it stuck right in under her hair and you don’t see them. Not unless you went and look under her ear that she even have to moan so that was a good thing. Without them, you have to go out and almost yell at her ears so it’s a great thing for her to be able to hear well and enjoy the music and the preaching at church.

    Also, she can switch it to various programs in other situations. She has the app on her phone so if she gets into noisy situation, she can pull out her phone and click right where it needs to be for her to hear the bass. She has enjoyed that feature and it has taken a lot of pressure off her and a lot of tension about situations where you have to keep asking the person what they said. It has been very good for her and for me too. We also had a very pleasant experience with their customer service team. The team at that location is always so helpful. A while back, the microphone somehow stopped and it wouldn't let the sound in so we called in. I went in and they took care of it for us. That was typical of the kind of promptness and service that we’ve received there so we’ve been very pleased.

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    Customer ServiceStaff

    Reviewed Jan. 26, 2018

    I've known Miracle-Ear for decades and I decided to try them because they were local. I got the Genesis 2 hearing aid from them. It's an over-the-ear model with the speaker in the ear canal. I was in law enforcement for almost five decades so hearing is very important. But I have significant hearing damage. I also liked to hear more accurately because I have great difficulty with consonants and women's voices, but that has greatly improved with my Miracle-Ear hearing aid. It has also made my life a lot safer because I can now hear things like the coming and going of cars.

    This product of Miracle-Ear is the best I've ever tried and their service is the best I've ever had. I've tried different models of hearing aid for years and this was the only one that worked properly without breaking down all the time. Only once has something gone wrong and Miracle-Ear fixed the problem immediately. The sales and customer service reps see me regularly and their service is ongoing. I have recommend Miracle-Ear many times.

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    Staff

    Reviewed Jan. 26, 2018

    I went to Miracle-Ear and I liked what I saw. Their representative, Barbara, was very knowledgeable and she did a good job. I got one of their top models that goes behind my ear and it has a little part that goes in my ear. I like everything about it. I can turn it up and down and it has rechargeable batteries. They're good hearing aids.

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    Staff

    Reviewed Jan. 25, 2018

    Miracle-Ear is a good hearing aid. My biggest problem was the noise background but they are working on that. Another thing that I have a problem with is that they do work out and I realize all of a sudden, I’m not hearing what I think I should hear. I poke them into my ear and I do hear more. I don’t know if that’s anything that can ever be fixed because after you wear something or do something with your body just so long, it’s going to adjust to that. But I am satisfied as a person could be with hearing aid. I’m also perfectly satisfied with all of the people and with the service. I am due for a hearing test and if I keep my appointment, they would clean and check the hearing aids and check my hearing.

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    Reviewed Jan. 25, 2018

    My company did some hearing tests and they said I needed to go see somebody for my hearing so I decided to go to Miracle-Ear. I also heard good things about them. I got the one behind the ear with a little corn on it. The Miracle-Ear hearing aid has helped me a lot. The sales reps were also good. I haven't had any problems. They gave me good service. Miracle-Ear is just a good place. I get in and out during appointments and they'll set them to where it is convenient for me. Everything worked out pretty good. I would definitely tell others about Miracle-Ear.

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    Reviewed Jan. 24, 2018

    Frank did a professional job and made the hearing test seem like it was a personal thing. I was very impressed. I did it for my wife. Since then, my hearing has eroded even worse. I can barely hear at all without my behind-the-ear hearing aids but with them on, they help me tremendously. I can get around and I don't feel bad about talking with people now. Miracle-Ear has been one of the best experiences I could have as far as my ears are concerned.

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    Reviewed Jan. 24, 2018

    I tried Miracle-Ear to see if it was what I thought it to be. I got the hearing aid that's placed over the ear since the person who examined me said that was the only thing that could really enhance my hearing. I wanted the one that's inside the ear that can’t be seen but they said that wasn't compatible with my hearing loss. The hearing aid has improved my hearing and I'm satisfied with it. Their customer service team was very good. They were very efficient and forthcoming with the information. They also follow up.

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    Reviewed Jan. 23, 2018

    I had other hearing aids before. Then, Miracle-Ear was renting a space at an area where we went to shop for a refrigerator. I went over to their store and I was interested in getting some new hearing aids. At that time, they were in a convenient location. Later on, I thought their service was very good. They would check my hearing aids periodically and adjust it. Their people in Marlborough are helpful and they have good equipment there. Their audiologists, the ones that do the review and the testing, are very good, too. They're well-trained and they spend enough time with me. I'm not rushed and that's reassuring. I've gone once to Auburn, but I didn't like that place so well. Their audiologist there was not as well trained as the other two in Marlborough.

    I learned later that Siemens, a German company, owns Miracle Ear and they made the hearing aids up in Minnesota. The ones I bought cost $6,000 and I didn't want to spend more than that. They fit behind the ear and have a small hollow tube that fits into my ear canal. I have small canals. I could hear better with my Miracle Ear hearing aids. I couldn't hear too well before and needed to adjust the TV up high. I also had trouble hearing my wife. I could also adjust my Miracle Ear hearing aids for background noise and I could either click them one way or the other. In church, I click them to not have background noise so I could hear better and they help me a lot.

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    Reviewed Jan. 23, 2018

    I love Miracle-Ear hearing aid. I had some friends with them and my husband had it for years. He wanted me to hear it too so I took the free hearing test. We were totally satisfied with the Miracle-Ear team. We started out with one group of one girl. Then she left and we had another one. We had three people that we dealt with and every one of them had been professional and good. They treated us wonderfully. When the device wasn't working, they took care of it immediately. So, I'm very happy with them.

    It has been wonderful with the hearing device too. I got the behind the ear style since the rep though that was my best option. I was without it for two weeks and I realized how I needed it. Also, on a Friday night where there’s a table of about 9 to 11 people, I don’t join in because I can’t hear, and after I got the hearing aid, I can hear across the table. I can hear everything. Miracle-Ear made life a lot better. I've told four different friends that I would never choose another hearing aid. Some of them got them.

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    Reviewed Jan. 23, 2018

    Seven years ago, our friend and her husband both had to have hearing aids, and I heard about Miracle-Ear from her. I knew it was about time for me as well, and I've been going to Miracle-Ear ever since. The rep Cindy has given us good help and I like her. She was very forthcoming and explained everything very carefully. Moreover, if I needed to increase my sound, she was very accommodating. In addition, their staff has been very gracious. I'm on my second set of hearing aids and got the same ones as I did before, which are regular hearing aids that go behind the ear since I don't like the ones that just go into the ear. They clean and put on new little things on the ear periodically, so I see them three or four times a year. I've received very good service and I'd recommend them.

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    Reviewed Jan. 23, 2018

    Miracle-Ear could test my ears and give me something I can hear better with. My hearing loss is at certain levels, and my hearing aids have improved some of that. I got the style that fits over the ear and a wire comes down and I plug it into my ear. It's also got little wiry hooks inside my ears to keep it in place. Their team has been very good and the service has been excellent. I would highly recommend them. They've got good follow-up and constantly checks on me to make sure things are working well. They're very thorough.

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    Reviewed Jan. 23, 2018

    I have been well pleased with the way Miracle-Ear worked. I couldn't hear my grandson and certain people. In the frequencies they spoke at I couldn't hear them at all. And I can't be saying, “ha, ha” 10 times to my grandson and certain people. So I thought about getting the hearing aid just see if it does do any good for me. And I'm pleased with the way Miracle-Ear worked.

    I had one where you just plug in your ear and then you wrap it around the top part. I lost it where I worked. I'd be up a pole and put a foam to my ear. It would then come off and I didn't realize it. It fell down in the bushes. I lost two that way so I said I got to have something that wraps around my ear. I can't lose them anymore. So I went with the one that it's formed in your ear canal. So far it works really well most of the time. Another thing their customer service teams are very cooperative and helpful. I enjoyed the whole part with them. I would definitely recommend Miracle-Ear to anybody.

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    Reviewed Jan. 22, 2018

    I've worn Miracle-Ear for over 20 years. I have updated through the years but the only hearing aids I've ever worn is Miracle-Ear. When I first tried them, I was living in Wichita, Kansas and they were in the Sears building. I went there and ended up buying the model that goes into my ear. But now I have it over my ear. I know several people that have hearing aids and I think mine are more superior than theirs. Additionally, I've always had a good experience with Miracle-Ear's customer service and I've been happy with my interactions with them.

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    Reviewed Jan. 21, 2018

    I was at lunch with two of my three daughters and I was in the middle of them, one on either side and I would look at them when they were talking. I couldn’t hear them and I was missing more than half the conversation. I was tired of it and wanted to do something about it. I was a mall walker and Miracle-Ear was there. I went to their store and Mike was fantastic. He made me feel comfortable and was very caring. It was like, “It’s okay. We can fix this. There’s no problem.”

    My hearing problem was not something that I wanted to go through without the help that I could get. Miracle-Ear provides service, gives checkups and I can call at any time if I have a problem. With the hearing aids, I can hear and I can have much better conversations. I’ve recommended a couple that has gone through Miracle-Ear. If anybody wants to live and hear again and wants somebody that cares, they should go to Miracle-Ear where Mike is.

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    Reviewed Jan. 20, 2018

    When I got hearing aids from Miracle-Ear, I was given a good price on the model that I picked. I see their customer service rep every six months and he goes through everything and checks my hearing aids. When I'm talking on the phone sometimes, I hear the rattle of the phone when I put it up against my ear. Other than that, the hearing aids are excellent. Miracle-Ear is pleasant and they did a good job. I'd recommend them to anybody.

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    Reviewed Jan. 19, 2018

    I have been a proud hearing aid wearer since the age of 12. I started at that time in Ohio with Miracle-Ear. In college I ended up switching to a different brand that just was not as good. I am SO incredibly glad to be back to wearing Miracle-Ear Hearing Aids in my adult years. The office staff are helpful and the overall atmosphere is positive and environment is clean. My hearing aid specialist, Rick **, is seriously one top notch guy and is incredibly personable. I use to have the whole white coat syndrome, but that is completely out the window! I no longer have anxiety when it comes to having hearing aid appointments or annual hearing exams. They are super accommodating, also, in helping find the best avenue in terms of price of hearing aids. They have many options based on prices, but also multiple ways to look at financing/help.

    The Miracle-Ear Foundation has been immeasurably valuable as I needed additional assistance beyond traditional financing options. I appreciate the flexibility in being able to have my appointments in either Garner or Smithfield, NC. Highly recommend not just these locations, but Miracle-Ear as a whole, nationwide! Wonderfully knowledgeable staff, cutting edge technologies, and an all-around great experience. I love being able to not just hear the world around me, but being able to start identifying where sounds are coming from. Without hesitation, I recommend calling and setting up your free, no obligation hearing screening straight away. (Disclaimer: This is NOT a paid endorsement. I just love and believe in the product "THAT" much!)

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    Reviewed Jan. 19, 2018

    Miracle-Ear is close by here and I’ve had their hearing aids about three years now. Their reps are very friendly and knowledgeable and they do fine service. The hearing aids work fine and I’m happy with everything. I’m going there sometime next week and get my piece replaced. I couldn’t do without the hearing aids because if I can’t hear, I wouldn’t be enjoying life. Somebody asked me about Miracle-Ear the other day and I referred him to them.

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    Reviewed Jan. 18, 2018

    My mother had Miracle-Ear hearing aids years ago and she had a good experience with it. I got it too and it's improved my hearing. It helps me to hear the words and help me pronounce the words better. The people where I got the hearing aids at were courteous and helpful and I'm well satisfied with my experience with them.

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    Reviewed Jan. 15, 2018

    20 years ago, my husband decided that he was tired of repeating everything to me and Miracle-Ear was convenient. I had a card and he wanted to go so we did. Dealing with their representatives was always pleasant and very nice. They did their best to get the hearing aids adjusted and they did. The first that I got was a small kind that you couldn't see in your ear. Now I have this thing behind my ear and a little thing in my ear. The hearing aids have improved my life. I wouldn't be able to hear without them.

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    Reviewed Jan. 14, 2018

    I went with Miracle-Ear because they were the best and the best known. Their hearing aids have improved my hearing greatly. I'm 86 years old and I have a little trouble with background noise but I think that's part for the course. You can't even see the hearing aids because it comes in different colors, so it matches my hair and behind my ear. The little thing that goes inside your ear is tiny and the little plastic wire sits right in the curve of your ear and you can’t see that. I've always found their people very good too. When I started out we lived in North Jersey and I went to the one around the Hook, New Jersey. Then I moved over to Rockaway and the girl there was very good. I moved in with my son after my husband passed away in Kenilworth, New Jersey so now I go to the Miracle-Ear in Linden, New Jersey. The feller in Linden is the son of the lady in Rockaway and he's very good. I'm very satisfied with Miracle-Ear.

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    Reviewed Jan. 13, 2018

    We have moved twice since I got my original Miracle-Ear hearing aid. I've had two different consultants that I've worked with and both of them have been very knowledgeable and professional. I felt that I could trust both of them which was very important. After I got my hearing aid, my husband decided to get his and we have been very pleased. Thereafter, two sisters decided to get Miracle Ear and have been happy with them as well. Getting the hearing aids have made quite a difference since we didn't realize how poorly we were hearing until we could hear well. They are easy to care for and I know that I can call on the person that I got them from at any time and they'd take care of any issues I have. I'd tell my friends that Miracle Ear hearing aids work well and are easy to care for. I'm very pleased with it and now they can get them cheaper in some other places but I think they're paying for services as well as the product.

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    Reviewed Jan. 12, 2018

    I went to Miracle-Ear, they fitted me and I’ve been really happy with them. Having the hearing aids is wonderful. It’s really good to be able to hear. I have the ones that have a little thing that fits behind my ear then comes around and goes inside. Those were the hearing aids they had then. But I was told that Miracle-Ear has a lot of new improvements and I should go back in three months. They were going to check and see if I want to try the others.

    I had Beltone before and I could never wear them. They said they didn’t have anything behind the ear. But I've worn Miracle-Ear from the very beginning and they’re really good and comfortable. The only thing was I build up some wax every once in a while and that makes it kind of itchy. But I just take out my hearings aids and clean my ears out a little bit. That way, the itching stops. It’s not bad and I can live with that.

    Their customer service is top-notch too. I like their professionalism and promptness. I had an appointment and they took me in right when my appointment was and that was nice. And they did a new test this last time and not much had changed. I was really pleased with everything like the tests and the doctor who examined my ears. Also, they really try to get the aids to fit you. You just then go back very often for them to check the hearing aids and make sure everything’s okay.

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    Reviewed Jan. 11, 2018

    I had used two other brands before and now, I got Miracle-Ear and it has the same problem as they did. When you’re in a noisy environment, you can’t even talk to the person next-door to you. The main reason I got Miracle-Ear is that they had the speaker in the ear canal rather than behind the ear and with a hollow tube running down to the ear. All I have is a wire running down to the little speaker. It’s better to have the speaker than a hollow tube running down. They also clean my hearing aids. Their rep has been so good to me to try to adjust everything on it and she’s still doing it even after three years that I’ve had it. I’ll have her change some of the frequency responses of it and she’s very happy to do it. She wants me to bring it back anytime I have a problem. I’ll recommend Miracle-Ear.

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    Reviewed Jan. 10, 2018

    I purchased insurance to cover any issues I may have with my hearing aids through Miracle-Ear. Last week my dog eat one of my hearing aids. When I called to request replacement the girl said she would have to look into to it as this would be the second time I had to do this. She called back later that day to say that my insurance had expired before they got the paperwork. I called my brother who has the same insurance and he said he has always been notified. I am not getting any help from the North Attleboro MA office in getting this resolved.

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    Reviewed Jan. 10, 2018

    I've been very happy with Miracle-Ear. I got the behind-the-ear hearing aid, which was what the guy I was working with recommended. It is wonderful and I love it. My family enjoys it too because now, I can hear them. Miracle-Ear's service is fantastic. I loved the guy who worked with me from the very beginning. He was so personable and so patient, and he made me feel comfortable. Then he moved and so, I followed him over to his new place, and now I found out that he left Miracle-Ear and I wish he hadn’t.

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    Reviewed Jan. 9, 2018

    Miracle-Ear addressed the problem I had without a lot of confusion. And everything I’ve done with the company has been great. The Miracle-Ear team has been concerned if my hearing aid is doing what it's supposed to do. I had a couple of questions in the beginning and they answered and addressed them to my satisfaction. I got the behind-the-ear hearing aid with the plugs into the ear. It has a volume control on it, too. I wasn’t looking to spend a lot of money for a high-priced aid, and the one I got did the job for me.

    My experience has been excellent. And my wife tells me that I can hear her now. I'm much more aware of sounds around me. Without the aids, I probably miss about half the conversations that go on. But one thing that concerns me is the short life of the batteries. I'm trying to get them to last seven days, and sometimes they don’t.

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    Reviewed Jan. 8, 2018

    My husband went and got his Miracle-Ear Hearing Aids. I went and got mine as well because I found out that I was lacking hearing in my left ear. I went with the style that goes over the ear and it works for me. I had a great interaction with their rep, Georgia. She took her time and answered all the questions and was very friendly. I’m very happy with my Miracle-Ear hearing aid and I’d tell others to go down there and be tested.

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    Reviewed Jan. 8, 2018

    I went in for a hearing test and Miracle-Ear did a good sales job, so I got the hearing aid which goes behind the ear. It has worked out pretty well and has improved my life as I can hear better especially in seminars and in large groups of people, I can hear from a little farther away. I also hear what my wife is telling me to do. Their reps are excellent and friendly people. I’ve been able to get the hearing aid cleaned and adjusted to get it towards behaving the way I wanted it to because sometimes it buzzes on me, especially if I give somebody a hug and they lean against my ear. We made a significant investment, and I know there is competition out there, but we’re happy with Miracle-Ear.

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    Reviewed Jan. 8, 2018

    Miracle-Ear's technician was head and shoulders above the other people I interviewed. He seemed to know what he was doing and he appeared to be more concerned about my hearing and what was going on with me. Others that I met were more hard selling. Also, the audiologist that I worked with had all of the licenses or credentials on the wall. I'm happy with my hearing aid. I went with the one that's over the ear because it appeared to be what I needed and it fitted well. That was five years ago and my experience with them continues to be very good. Having Miracle-Ear can be life-altering and I trust them more than the others.

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    Reviewed Jan. 7, 2018

    My husband passed away two years ago and he had received in the mail a free hearing test from Miracle-Ear. I called and explained to them. I had 25% hearing loss in one ear because I had gotten a really bad ear infection up in there. I also worked around loud noises for about 15 years. So I asked Miracle-Ear if I could do the test and they agreed. I was put in a little booth with the egg crate all in there. Then they told me I definitely had hearing loss which I already knew since it’s amazing some of the things I think I hear, like when somebody says something totally different than the way I hear it and some of them were funny.

    Since having their hearing aids, I don’t hear anything unusual anymore. I’m below the poverty level and when they were showing me the hearing aid and how much it would cost, I said that I was sorry that I wasted their time since I cannot afford their products. Then they told me that they had the Miracle-Ear Foundation where people had turned their hearing aids in and got different or newer ones, and that they reworked those at the factory. The hearing aids and all my follow-ups were at no cost and that was absolutely wonderful. They went out of their way to help me out and I’m very fortunate. My best friend's husband wears hearing aids, and they happened to be the same size battery as mine, and so, he helps me out and supplies me with my batteries as I can’t afford those.

    The reps were fantastic and friendly. The receptionist at the one I go to is a lovely and wonderful person. She remembers every customer. I was supposed to have the hearing aids retested in June but I did it in November. I had allergies, so the lady who was checking my ears said they couldn't check my ears at that time. She said that the fluid build-up behind my eardrum had my eardrum swelled out to where they couldn’t get a true reading on the test. And so, she gave me another appointment for another time. I went in a week before and she said, “They’re a little built up but they’re testable.” When I went in to get the device tested, the gentleman that was there was friendly as could be.

    Their staff was informative and wonderful, and even if I’m poor, they treated me like they would anybody else. If people are having a problem with hearing, Miracle-Ear is the place to go. They test their clients extremely well. They put their clients in the booth and do different tones and words and check inside each ear. After that, they put the thing on the bone behind the ear. They’re good and extremely thorough.

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    Reviewed Jan. 7, 2018

    We saw the Miracle-Ear office when we went to Kennebunk and we went in. We got the hearing aid that goes behind and has a little tool that goes in my husband's ear. That's what was offered us and what the tech said was the best for him. They have adjusted the price the best they can but still, my husband was teary when we paid $7000 for it. The customer service was good as they were very friendly, helpful and knowledgeable. However, I feel that my husband doesn't hear any better. He still has the TV's volume high like before and has the ringing in his ear for a long time that still bothers him a lot. Last night he even took his Miracle-Ear Hearing Aid out and put it on the table because he couldn't stand it. It was ringing so much in his ear. I regret it for him to get the highest price. He would have done good with the half of that because he doesn't need the 90 something channel. Other than that, we had a good experience overall.

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    Reviewed Jan. 7, 2018

    I got the behind-the-ear style of hearing aid from Miracle-Ear. I had never heard the birds sing unless it was right close to me, and the first time that I put the hearing aid on in the morning after I got it, I went outside and I couldn’t believe everything I was missing out on. Something failed on one of my hearing aids right away. I took it in and they sent me back a brand-new hearing aid. Their customer service is really good. I go in and their rep takes care of everything for me.

    The man and his secretary that we went to at Mason City were really nice. He suggested that type because they’re not as expensive as some of the other ones. He also helped us get a loan to get what I needed. Otherwise, we couldn’t afford to get them. I took my great granddaughter with me and when the rep put me in the booth, she cried but then, he showed her stuff and looked in her ear because he also looked in my ear. And then when I take her in with me when he looks at my hearing aids, they give her candy and talk to her and they don’t act like she’s a nuisance.

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    Reviewed Jan. 6, 2018

    Miracle-Ear Hearing Aids has provided hearing aids to family and I like them very much. I went to the Riverbridge office in Florida and they've been very helpful to me. I have spoken with the head of the franchise and she was wonderful. I like her personality and she was just a joy. Her explanations were thorough and she took a lot of time getting things to the best state that they can be in for me. Their hearing aid has made my life much happier. I can hear better and it has allowed me to travel north.

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    Reviewed Jan. 6, 2018

    I'm on my third set of Miracle-Ear hearing aids. Back in the day, before they were Miracle-Ear, they were independent and offered more than one company's product. I'm currently using the Genesis 2.0 and the hearing aids are doing what I need them to do. Their reps have always been helpful, explained everything that I needed to know, told me how to use the features, and gave me options for additional features that I opted not to take. They're doing a fine job and I’ve been happy with them.

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    Reviewed Jan. 5, 2018

    Miracle-Ear was in my neighborhood and I happened to go in there for a hearing test and loved what they had to offer. I got the one that I could make adjustments on my phone. For various hearing situations, I could use my phone to change my settings versus having to try to figure out those tiny hearing aids. This is my second set because I move up after about a year and a half when something else comes out bigger and better. I might as well get the best that money can buy. My hearing loss is pretty severe but, now, everything’s good. I can hear and I’m loving it. I get my cleanings every so often I go in there and they take care of me when I have any issues. They’re awesome! My experience with Miracle-Ear has been excellent and beyond. I’ve told many friends to go there if they need something. They’re really friendly and approachable.

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    Reviewed Jan. 5, 2018

    Miracle-Ear was running a good special that I liked so I went in. I liked the place and their staff, too. So far, I am completely satisfied and happy with them and their product. The hearing aid helps me a lot. I have the one that hooks behind my ear and goes in the ear. It's on a charger and it’s little so it's not in the way and it's very comfortable.

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    Reviewed Jan. 4, 2018

    I got over-the-ear hearing aids from Miracle-Ear and I've been really happy with it. But after a certain time, I've had some problems with it and they sent it back in for it to be reconditioned. I've been happy with everyone except for one rep who didn't listen to me when I went in one time. I had to go back and have my unit redone because of that. Still, I had told a couple of people of how happy I was with them.

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    Reviewed Jan. 4, 2018

    There's a Miracle-Ear store close to us and they're offering a hearing test. The people there are wonderful and accommodating. But my husband still has difficulty hearing because he has heavy wax in his ears and so they get stuffed up a lot. Also, the hearing aids are not quite what I expected. He had difficulty hearing with them since he's had them. It was very expensive and I spent over $5000 so I expected a little bit more for the quality. I'm not as impressed with the hearing aid as I thought I was going to be and that it was going to solve the problem. Other than that, the technicians, the receptionist and the whole experience is good. They're almost like family and I would highly recommend them and that particular facility.

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    Reviewed Jan. 3, 2018

    I saw an advertisement in The News-Enterprise in Elizabethtown about Miracle-Ear. It looked like a good deal in the paper so I went to look at them. The Miracle-Ear hearing aid improved my hearing. I have the model where a part goes in my ear and another part would hook behind my ear. The person there said that that model would be best for me, and their sales rep was good and informative. He was also nice to talk to. I would have liked for their price to be different, but other than that, I would recommend Miracle-Ear if somebody asked me. I'd recommend where I got them at as well.

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    Reviewed Jan. 3, 2018

    I had a different provider and it wasn’t helping me as much as I thought it could. I wasn’t hearing good enough so I tried Miracle-Ear. I had my first Miracle-Ear several years ago and I can hear a little better with it. It goes over my ear, unlike the one I had that was just inside my ear. For many years, Mike was a great representative and I liked him very much. He left the company and when Miracle-Ear moved to a place in a shopping mall, most of the people during that time were also very good.

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    Reviewed Jan. 2, 2018

    Once a month, Tasha from Miracle-Ear in Nebraska City would go down to Auburn, where my mom lived. Tasha was doing checks with folks and then offering hearing aids, and I bought one for my mom. My mom loved the people at Miracle-Ear. We started out with Tasha, and she knows her stuff and she has done adjustments for the hearing aids. She’s very personable, prompt and courteous, and she has great customer service. My mom lost one of her hearing aids once, and Tasha helped us get it sorted out and replaced. Tasha has had a couple of assistants over the years and both of them have been wonderful. I saw Tasha a couple of weeks ago when I was back in Nebraska and went over and had mom’s hearing aids cleaned.

    Miracle-Ear impacted both my mother and me favorably because it’s easier to speak with her when she has her hearing aids in. But I wish Miracle-Ear would improve their prices as they’re very expensive. Also, it would be nice if people could get lifetime battery replacements, especially for the cost of the hearing aids. We like that the hearing aids are small, so they’re very discreet. The style my mom chose worked for her and she wouldn’t want anything bigger that would be noticeable. We’re happy with the Miracle-Ear.

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    Staff

    Reviewed Jan. 2, 2018

    I went to Miracle-Ear and got over the ear hearing aid from them. It got a little plastic and was the only style that was offered to me, but it made my hearing better. Their reps were also great, polite, knowledgeable and they took time with me. They were helpful as well if I needed anything.

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    Customer ServiceStaff

    Reviewed Jan. 1, 2018

    I had gone to another hearing aid provider and wasn't satisfied so I was waiting until I saw Miracle-Ear. I got interested with them and got a behind the ear hearing aid. Their customer service reps were very accommodating and I've always had good experiences there. I still see their reps and I go every few months. They clean the hearing aids, check to see how I'm doing and offer hearing test periodically. They're doing everything they can for me and I'm quite pleased with the way my situation is being handled. The Miracle-Ear hearing aid has improved my life and I can hear what people are saying in crowded situations and not rely so much on reading their lips. It's not perfect but in my situation, it is the best I can get.

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    Reviewed Jan. 1, 2018

    My sister had hearing aids from Miracle-Ear. I take her down there periodically and when I needed new hearing aids, I went there too. I used my CareCredit and the other company wouldn't allow me to do that, so I went to Miracle-Ear. I got hearing aids outside of the ear since it’s easier, but the other ones are less money. I get them checked periodically as well and Miracle-Ear takes care of you right away, and I don’t have any waiting time. People get mad when they have to repeat things, but the hearing aids make it easier to hear and take away all the frustration.

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    Staff

    Reviewed Dec. 31, 2017

    Everyone at the Miracle-Ear office was patient and kind. They were always helpful and on time, too. Their office manager is beyond good, and their audiologist seemed to be very knowledgeable. I got the hearing aids that fit over my ear and its little bud goes in my ear. So far, I can hear. And the first time I wore them in a restaurant, I thought I could be a spy. I can hear everything that is going on around me. It was a pretty neat experience. I have told several friends about Miracle-Ear and encouraged them to go to them for their hearing problems.

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    PriceStaff

    Reviewed Dec. 31, 2017

    The Miracle-Ear hearing aids my husband got has been a definite improvement for him. It's convenient using Miracle-Ear since they have a location close to the house. His were the ones behind the ear and it was the latest and greatest model when we got them, and the least obvious too. He can hear better with them but not like a normal person would be able to hear. I can certainly talk to someone while the TV is on but he can't. If he's watching TV and I want to talk to him, he has to turn the sound off on the TV. It's very distracting for him. Also, a lot of times when I'm talking in a normal tone of voice, he thinks I'm yelling at him. He doesn’t adjust them as efficiently as he should.

    We’ve spoken with Miracle-Ear about it many times and they adjust the hearing aids all the time. They also do any upgrade that needs to be done. The guy we work with is super great. He's very nice, patient and always willing to do whatever he can to make any sort of adjustment. Only, it's ridiculous that the hearing aids are so expensive. The last time that I went with my husband, they told us about a newer model that we can trade and get a credit for but it’s still around $4,000.

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    PriceStaff

    Reviewed Dec. 30, 2017

    I had to get hearing aids to pass my CDO test, and I had gone to another place first but they couldn't get me in. I then went down to Miracle-Ear. I only had a week to get hearing aids, and the specialist said she could do it by Friday. I bought the top of the line behind the ear ones that cost $10,000. The specialist worked with me and answered my different questions. She put me in that boost and it came up the exact same numbers. So far, so good and I passed my test this year too. I'd recommend them.

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    Customer ServicePrice

    Reviewed Dec. 30, 2017

    When I saw more advertisements and heard that Miracle-Ear was good, I chose to get two behind the ears hearing aids from them. They’re a little high in price but I couldn’t ask for any better service. Their customer service called me to schedule appointments. I went back four times and the rep went through everything slowly with me. I also had the app on my phone where I can turn it up or down. She made it clear what I had, what I was doing and what I can do with it. The hearing aid affected my life a lot and made a big difference to it. Before, I went to meetings and had conference calls and I had been missing half of them. But now, I'm back into swing. I feel good about it and I even advertise for them.

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    Customer ServicePrice

    Reviewed Dec. 29, 2017

    If I had written this review a month ago, I would have rated Miracle-Ear 4 stars. I have been dealing with the Cicero, NY store for about 18 years, before it was a Miracle Ear. Always liked the service. This last month went in to get my 3 year old hearing aids cleaned and checked and when the tech came back from the other room where he cleaned them, told me the left was not working well. Usually he checked the level while in my ear. I thought nothing of it. He pointed out that my insurance benefit expired in a month and I should get a new pair. I agreed. He apparently had the paperwork partially completed already. I signed the agreement without really reading the pages of fine print, and then noticed the $6,400.00 price tag. I asked about paying as I had previously, interest free in 18 months, and he informed me that the time limit by the credit co. was now 12 months. I went home distressed.

    A couple days later the funeral monument company called and said that a $2000.00 funeral bill for my son's death, which I thought could be paid in a year, needed to be paid in 30 days. Living on Social Security and a modest retirement pension, I realized I could not afford the $6,400.00 hearing aids, even if spread it out over 12 months. I called the credit co. who was willing to extend the time to 18 months, but said they were forced by Miracle ear to collect in 12 months, in order for Miracle ear to get a bigger commission.

    I called Cicero Miracle Ear and informed the store manager I need to return the aids. I couldn't afford them. He instructed me to bring them in for my scheduled first week adjustment. When I did, he said If I returned them, I would have to pay a $640.00 "restock" fee. He refused to waive the fee, even though I had been a long time customer, and planned to buy my next set of hearing aids there when I could catch up on my funeral bill. When he credited my return, it was minus his $640.00 fee which I now owed to the credit company... In addition, he said the $600.00 insurance benefit, billed by Miracle Ear would be returned.

    Yesterday, (12/28/17) my health insurance agent called Miracle Ear to find out what had happened to my $600 benefit paid to them 12/2/17. Corporate claimed not to know anything about it. My Cicero Miracle Ear manager told the insurance agent the insurance benefit would be returned... Feel like I have been kicked in the gut by a long time business vendor and personal friend... Probably I will never buy another pair of hearing aids from Miracle Ear.

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    PriceStaff

    Reviewed Dec. 29, 2017

    When I decided I needed to be checked out I went to Miracle-Ear and I've been happy ever since. At the time someone recommended the behind-the-ear style to me. I tried them on and it fit. Plus it's hidden and I don't see them. They've got great people. I've gone through a couple of ear doctors and they've all been good. Even the lady that's on the desk does a fantastic job. I've had three pairs so far. The first pair lasted a couple of years. The second pair went for three years. Then two years ago I got my newest ones. They just upgraded. They gave me a good price to trade the old ones in and I went along with it.

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    Staff

    Reviewed Dec. 29, 2017

    I saw Miracle-Ear’s ad in the paper for a free exam and I went with it. They've been very accommodating working with me when I've had to cancel appointments or when I just walked in one day. My hearing aid has the receiver in the canal with the thing that goes over behind my ear. It helps when I'm out with a group of people. We also have our little building studio theater with our local actors and actresses going to that, and it's much easier to understand what they're saying.

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    PriceStaff

    Reviewed Dec. 28, 2017

    I saw the ads for Miracle-Ear and I decided to try them out. The rep pointed out the different benefits of each hearing aid model. She's very professional, patient and knowledgeable. I like her a lot. I went with the top of the line model and they have improved my hearing. However, I still have trouble and have to go back for adjustments. The sound is different in one room than another, like when I’m in one with a high ceiling from when I’m in the bedroom.

    Also, I just came from playing mahjong, so there were 15 women there and loud. I try to adjust it. Depending on how I'm sitting, it locks out some of the noise. And the rep does her best to adjust them the way I want it. She’s a very caring person and she doesn't make me feel like I’m a bother. I'm welcome to go back there anytime and she's always available, during working hours, of course. I'm happy with the service. They're a little expensive though but I'm not dissatisfied and I would recommend them.

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    Customer ServiceStaff

    Reviewed Dec. 28, 2017

    Anybody that doesn’t have Miracle-Ear is stupid and ignorant. Not only will they get the best treatment, but because of them, I can hear. Before them, I went over with somebody else and I had problems with them. I had another type of hearing aid, paid for it, and it didn’t do any good. I tried Miracle Ear and really liked them. I have the one that goes behind your ear. In addition, their customer service team is fantastic. I even became friends with their receptionist. If anybody is needing a hearing aid, they better go with Miracle Ear.

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    Customer ServicePriceStaff

    Reviewed Dec. 27, 2017

    I had my ears tested at my medical facility and wanted a second opinion and a second price quote and went with Miracle-Ear. I got the piece that goes behind my ear upon a recommendation from the gentleman showing me the different types. At that point, he thought this was good for me and I didn’t want the bigger ones that made my ears feel like they were plugged all the time, so this has a really tiny earpiece. My ear holes are small, so this worked perfectly. Miracle-Ear's customer service has been fantastic. The rep is really knowledgeable and I very much approve his knowledge of what he does. He explains the test we have every once a year.

    At six months, we have visits to recheck things and if I ever have trouble with something, the rep cleans the piece quickly, looks them over and makes sure they're in good condition. I readily recommend Miracle-Ear to someone who is looking to get hearing aids and I'd highly recommend the person I worked with there in a heartbeat. One of my co-workers' husband was losing his hearing too because he works on loud equipment. I recommended him to check on that and he got his piece at Miracle-Ear.

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    Customer ServiceStaff

    Reviewed Dec. 27, 2017

    I received Miracle-Ear's card that asked to have my ears checked. Although I had some hearing aids, I was having a little trouble with them. My daughter suggested I go check it out. Having Miracle-Ear made a great deal of difference in my life. They’re smaller and much more convenient and I’m able to hear much better. I have the one that goes behind the ear with the little speaker inside the ear. When I tried it, it worked so well that I just wanted it. I also purchased the recharger where you put them in overnight.

    Their team was really wonderful and helpful. The lady that started us out was there for just two weeks. Then we had a young man down here to California from Washington. He’s new at it, but he’s doing an excellent job. He’s very capable and willing to check things out. He taught me a great deal about the internet which they use as an instrument and I can program the Miracle-Ear so that they can serve me better. They’re very concerned about how well I'm doing. They don't want me to sit and figure it all out by myself. Moreover, the receptionist calls all the time to remind me of my appointments. I'm very happy with Miracle-Ear.

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    Customer ServiceStaff

    Reviewed Dec. 26, 2017

    I've been going to Miracle-Ear for quite a while now. They have their office in Chandler and I go there every six months. I definitely hear better with their hearing aid. It goes behind my ear and the other part that makes me hear pushes into my ear with a little curve on it so it will stay inside. Also their people are really nice and they do everything they can. Every time I go for a checkup if I have a question about anything they can answer. I've always had very nice meetings with them. I'd recommend them.

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    Customer ServiceStaff

    Reviewed Dec. 26, 2017

    In my left ear, I've had very severe loss of hearing low and high tones. I went to a complete audiology screening and Miracle-Ear was very professional. They put me through all the tests possible to determine what they had in stock to offer to me. And after going through all of that, they sat and explained everything to me and showed me the types of hearing aids that they had available. And upon doing so, they crafted a plan for me and I've been happily going ever since.

    Their customer service team has been friendly, helpful, and knowledgeable. And going to them is like meeting an old friend of mine. From the office staff to the audiologist who is taking care of me in the back, it has been a wonderful atmosphere. I like the hearing aid model I chose because it's all inclusive and it does what I need it to do. I can go in any environment, and I can hear which is something I couldn't do before. So, I'm very happy. I would recommend that my friends go to Miracle-Ear and I would send them to the same service provider that I went to. I'd tell them that they would be in good hands and will be well taken care of.

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    Reviewed Dec. 25, 2017

    I love Miracle-Ear's service and the facility that I attend. My friend went there and so I went there, too. I had the test for my hearing then I went back for an appointment to have the analysis explained to me. At that appointment time, I decided to go ahead and purchase the devices. I was recommended the one behind the ear with the little cord that goes down into my ear and I'm very happy with it.

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    Staff

    Reviewed Dec. 25, 2017

    I had a good meeting with the people at Miracle-Ear at first and I was pleased with what they suggested. My life is a bit better with my Miracle-Ear hearing aid and I can hear pretty well. I was especially pleased with the gal that worked with me. She was great and I enjoy meeting her. I got the Behind-the-Ear with a speaker inside on a little wire. It works well. The earbuds don't fit as tightly as they would but it's adequate. I would suggest others to give Miracle-Ear a try.

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    Customer ServiceStaff

    Reviewed Dec. 24, 2017

    Miracle-Ear was the only hearing aid provider located in my city. Their customer service team has been great. I had my hearing test and they answered any questions I had. I go see them once every three or four months and their rep cleans the hearing aid for me. They have been very pleasant to work with. I got their behind the ear hearing aid and it is four years old now. My experience with it has been trouble-free, so far. It made me hear better but if I'm in a crowd, I still have a problem. Otherwise, if I am in a small group or one-on-one, it works great. Before this one, I had the in the ear model but it wore out so I got a new one.

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    Staff

    Reviewed Dec. 24, 2017

    I got a card in the mail about 4 years ago for a free check-up with Miracle-Ear. Their reps were good and answered all my questions. I went with a Behind-the-Ear hearing aid since I got a used pair. I can now hear a little bit better but it's still not as good as I want. Yet my experience has been good and I would send friends over to Miracle-Ear.

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    Staff

    Reviewed Dec. 23, 2017

    I needed hearing aids for a long time and I finally decided we better do this. I called and made an appointment with Miracle-Ear and my husband and I got one at the same time. We live in Barkhamsted, which is in Torrington and the Miracle-Ear store is in Torrington. Tammy, their rep, was wonderful. Every time we go to their store, she cleans the hearing aids, puts in new batteries, and talks to us. She asks if we have any questions and if we want any adjustments made on our hearing aids. She's very thoughtful and very good. My husband had some problems in the beginning with his hearing aid and Tammy took the time to fit it right. She went and fixed it for him four times till he was satisfied. With the Miracle-Ear hearing aid, I can hear much better. I'm very satisfied with Miracle-Ear.

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    Staff

    Reviewed Dec. 22, 2017

    Today I took my dad to Miracle-Ear clinic @ 4102 Avenue U Brooklyn New York clinic. My appointment was schedule 12 pm. I got there exact time. After filling out the paperwork I was sitting there for hour and a half till 1:30. They didn't check my dad and was only one doctor who was taking people in. Wow. Worst experience. Very frustrated. Finally leave the clinic without seeing doctor. Unprofessional service. Time is no matter for them. I had to go work so I leave. Just wasted 2 hour.

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    Customer ServicePriceStaff

    Reviewed Dec. 22, 2017

    30 years ago, I got some hearing aids while I was still working, but I was not happy with any of them. And a year ago, in October, I saw an ad in the paper and I knew that Miracle-Ear is a reputable company. I went for the cheapest thing I could buy the first time, however, this time, I bought the most expensive. And the technician told me that I got the crème de la crème. They were normally $8,500 for two, but I got it for $6,600 as they were running a special. I got the ones where the biggest part sits behind the ear and a small plastic tube goes into the ear canal.

    I was getting so bad that I couldn’t hear anything, however, with my Miracle-Ear hearing aids, phone calls are now perfectly clear. There's neither feedback nor static. I can also hear the television and my wife. And I can hear people speak to me without having to continually say, “I’m sorry, I didn’t hear you.” Miracle-Ear's team was excellent and very professional. I’ve been dealing with Francesca and she’s been absolutely wonderful. I make an appointment with her every two months. However, if I need to go in, then I just go in and tell her that something isn’t working right. There hasn't been anything mechanically wrong, but I haven’t cleaned the wax off the inner part that goes in the ear. I used a toothbrush and she showed me how to do it. I love my hearing aids and my experience has been marvelous.

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    Price

    Reviewed Dec. 22, 2017

    I tried the Kaiser once they were offered, but they didn't give me the range that I needed so I went and got tested at Miracle-Ear. I got the ones that go in the canal since it was less noticeable. I've been able to hear while wearing it. The price could be better though.

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    Customer ServiceStaff

    Reviewed Dec. 21, 2017

    I liked the advertising of Miracle-Ear 10 years ago. At that time, it didn’t seem like there were a lot of options, other than a little mom and pop type of store that had them and was little businesses that had hearing aids available. And Miracle-Ear seemed like it was a larger company to me that might be a better move. Their customer service reps were fine and wonderful, and they still are. The gal that I would go to every now and then for a checkup to look at them was great and very helpful. This is my second set. The first set went five years so it was seven or eight years ago that I got them. Their hearing aids are good and I haven’t had any problem with them. I upgraded to a newer technology when I changed them and I probably still would have had the first set. My relatives had them and they did well with them, and we were able to go different places and get them checked at any town they're in. I even had them looked up going into it.

    There are issues with them that I don’t care for as far as hearing aids go. It’s not particularly their hearing aids or my provider’s hearing aids. Ambient noise is a real issue with them. If you’re in any kind of a situation where you have a lot of background noise, then you got to start deciphering but it picks it up pretty good so it makes it a little harder to decipher. I’ve recommended them to many people and most of them tend to go to Costco because of the level of care or the hearing aids are better. Most of them have gone through more hearing aids than I have. I do recommend Miracle-Ear.

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    Staff

    Reviewed Dec. 20, 2017

    I have been a Miracle-Ear customer for about three years now. The sales rep when I bought my behind-the-ear hearing device was very knowledgeable. He was very upfront, good and professional. I can hear a lot better and everything was fine.

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    Customer ServicePriceStaff

    Reviewed Dec. 20, 2017

    I got the hearing aid that goes over my ear from Miracle-Ear. The person that sold me the hearing aid said that is a better choice because if you have a lot of wax, it's a hindrance when you have an in-ear type of hearing aid. Dealing with Miracle-Ear’s sales and customer service teams has always been positive. The rep explains things although I'm not a hundred percent convinced that I can hear as well as I should be able to. I can hear better sometimes. Sometimes, I can't. The person that comes to evaluate each month usually turns them up louder but sometimes that doesn’t really make that much difference. I don't comprehend words sometimes or it might be my age. They tried increasing the loudness but I don't really hear what the preacher or the priest is saying most of the time in church.

    And sometimes in crowds, I don't hear that well. Every time I go over to Miracle-Ear, the rep says they're clear. And so, I don't clean them that much but I try to clean them if I noticed they're causing a problem. Other than that, I don't know if that's the problem or not or just the fact that at my age, I don't comprehend words that aren't being spoken that well. They're also outrageously expensive. My salesperson suggested a second pair because it has more channels or whatever that might help my hearing better. It didn’t make that much difference. Hearing aids should be a lot less expensive. The more they improve, the more expensive they get. And most things electronically, the more they're used or sold, the less expensive they get. So, Miracle-Ear goes against what usually is true with electronics.

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    Customer ServiceStaff

    Reviewed Dec. 19, 2017

    Miracle-Ear definitely helps. I have a high-pitch hearing loss real severe and I can hear low tone fine. I can definitely tell the difference when I’ve got them in and when I don’t or been able to hear people and all. I still have a very hard time understanding children of any kind, and that’s the biggest thing, and I have a hard time hearing TV. If it’s getting music in the background, I have trouble hearing. I have tried a couple other places and they did not help me any. There was a set to try over the weekend and I didn’t see where it did me any good and mainly because the pitch was only 8,000, and my pitch is way up over 10,000. That’s a way up loss I have. I still had hard time hearing and understanding ladies that had a high-pitched, soft voice. Miracle-Ear had hearing aids that they said could help me so I tried them and they’re the best I’ve ever tried. I got the behind-the-ear and it’s helped me be able to understand conversations a little better.

    Their customer service is excellent. I go every so often and have my hearing aids checked, cleaned and adjusted and Caleb that’s in Savannah, Georgia is very good. He’s been very diligent in trying to help me and trying to get them adjusted to make it right and he’d spent hours trying do the work with it and change the tones, trying to get me the best I can get out of them. My case is quite different from a lot of the other ones. They worked on many different things. I use the GENIUSlink and it has been a big help so I’ve been able to get whack and watch most of the TV programs. There are still things I don’t understand because I can’t hear it properly but it’s a lot better so the GENIUSlink definitely had been a help. I recommend Miracle-Ear because it can help a lot better than with what my condition is.

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    Reviewed Dec. 18, 2017

    I went to Miracle-Ear, had a hearing test and got the over-the-ear hearing aids since that was all they offered. However, I don't like it. When I put my glasses, it gets pushed off since there's nothing holding them to my ear other than my ear. I've already lost one of them as a result of that. I still owe Miracle-Ear $4000 for the original thing and they would not accept my $795 to replace the lost hearing aid. It would be great if there was some kind of replacement policy rather than the $795 since it costs a lot of money to buy hearing aids. Also, I had tinnitus and they told me that they could reprogram the hearing aid to compensate for that, but it never happened. I would not recommend Miracle-Ear to anybody who needs hearing aids.

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    Reviewed Dec. 17, 2017

    Everything has been good with Miracle-Ear. I love the follow-up program. It wonderfully keeps going and they keep cleaning and checking your hearing aid. You go in after you initially get your hearing aids. They give you more instructions, check out to see how things are going and test your ears. It’s just fabulous and it couldn’t be better. If you buy them online or you buy them from an advertisement, there’s no follow-up. I would hate to be in that condition with all of the TLC that you get from Miracle-Ear. They're really great.

    The Miracle-Ear hearing aid helps me when I go places. I don’t have to cup my ear. I don’t have to say and speak louder. It’s very helpful. The thing is behind and goes in the ear. Nobody knows that you’re wearing a hearing aid. Also, the reps were wonderful. They were very helpful. They wanted to make sure that everything is functioning well and that I’m hearing well and that the aids are working well. They’re great. In fact, the guy that was my customer care person wasn’t there when I had my appointment. So I saw somebody else and then they made my appointment with that other guy for the follow-up and when I went in for my next appointment, he told the guy that I was his customer. I really felt well taken care of.

    Even the receptionist was super nice, helpful and just wonderful to talk with. She calls me to remind me if I've ever booked an appointment. It’s just a fantastic thing. Everything that they did was really outstanding and they really had it down. They knew what they’re doing and I really felt like they want me to be able to hear well. They really care about how it’s working for me and so I just love it. I couldn’t speak more highly of it. I would recommend Miracle-Ear to anybody who’s had to get a hearing aid.

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    Reviewed Dec. 16, 2017

    I chose Miracle-Ear because of this area where I live in, the access to it, and talking with other people that were there at that time. I have the one that goes over the ear and it has a lot of advancements in it. I'm very satisfied with them so I would recommend them and I have recommended them.

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    Customer ServiceStaff

    Reviewed Dec. 15, 2017

    We were going to a hearing aid provider and my friend wanted the best. We have two Miracle-Ear places we go to, one in Sarasota and we go to another one up in Illinois and everybody who works at either place is fantastic. The CS reps sat down with us and explained the different types of hearing aid and the hearing problem that he has. They pointed out which one was good and we bought it. They’re very courteous and they call you by name when you walk in. They offer you coffee and they do a fantastic job. My friend can hear a little better now and when it gets clogged up, all we do is call and they take it the same day and that’s fantastic. Miracle-Ear is excellent overall.

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    Reviewed Dec. 15, 2017

    I've dealt with Miracle-Ear for 20-some years and my first ones were in Idaho. I've had several and now I have the behind the ear and they are rechargeable, and I can hear good with them. The reps I’ve dealt with have been okay. Over the years, I've dealt with about four different people there, and they do what they're supposed to do and that's what all I'm concerned.

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    Staff

    Reviewed Dec. 14, 2017

    I had hearing aids sooner than I needed them, but I had a mother who was hard of hearing and it used to annoy me that I had to say everything twice so I was very cautious of it. It changed my life at that time but it's for the better because I can hear. I had my first set of hearing aids for eight years but I’ve had the Miracle-Ear ones for a couple of years now. I got behind-the-ear hearing aids and shopped at Sears where Miracle-Ear was located. Their reps have been excellent and helpful. I’ve had good experiences both with the sales people and the people that I see every time I go in. They also make sure that I come in for regular visits and that’s important to me.

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    Customer ServiceInstallation & SetupStaff

    Reviewed Dec. 14, 2017

    Have had hearing aids for over 4 years. At first was great, Salisbury Md had Sandra ** who passed away, customer service was number one. She told me several times she could program any Miracle-Ear Hearing Aids. Since her passing the new people have no concern, or customer service. First appointment they adjusted my hearing aids very fast which I didn’t even have them in my ears completely. Set up appointment again explained I had also bought second pairs of Miracle-Ear Hearing Aids and want to also get them programmed. One person says okay, called to verify appointment and adjustments to be told no they won’t program the other hearing aids. This company is all about money not customer service. Canceled appointment will not deal with service like this. They say hearing is important not the Salisbury Md, it’s all about the money they can make.

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    Reviewed Dec. 14, 2017

    I got the behind-the-ear Miracle-Ear hearing aid and it’s been wonderful. It’s helped a lot. I wear it all the time and I like it. The teams at Miracle-Ear have been good to me. I’m happy with them. Because I didn’t know anything about hearing aids, they were the ones who suggested what I use. They take good care of me and I couldn’t ask for anybody better.

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    Reviewed Dec. 13, 2017

    My second husband, who died of cancer three years ago, had hearing aids from Miracle-Ear Hearing. We got it from the store in Jackson, Tennessee and they were helpful about the product. So, when I wanted to get this husband hearing aids, that’s where we went. After they did the testing, they said he had so much of a special type of damage that was done with loud noises, and so they got him a specific model that would be the most beneficial.

    The hearing aids were wonderful. For the first time in 40 years, he could hear birds and he’d say, “What’s that noise?” It might be crickets or a particular type of bird and he’d say, “I’ve never heard that before or I don’t remember if I ever did.” There were so many things he could hear. Nobody had to holler around him, and I didn’t have to wave my hands to get his attention. They were great.

    We went still to the same technician at Miracle-Ear, Richard, even if we were divorced. We could mail them his hearing aids, too. Also, if Richard was going to be around, he would bring them to the house and drop them off. We weren’t the only ones around here he did that way, too. I’d tell friends that Miracle-Ear is where to go and go to the one in Jackson, Tennessee.

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    Staff

    Reviewed Dec. 12, 2017

    I had a hearing device many years ago and there was no follow up so I was very annoyed with it. It was also an older kind and I thought Miracle-Ear would be a better system. I got a hearing device that's behind the ear and the small piece is in the ear, which seemed to be the most comfortable and practical to me. The Miracle-Ear team has been outstanding too. : Neil is extremely competent and he wants to work with you. I went to have an adjustment done and one ear, which I didn't realize was clogged. They said he didn't want to do it-- which he could have done but he said, "Until that's clear."

    And I went back and got my ear cleared and he made the adjustments. I said, "It's pretty good." He says, "I can tell in your face it's not good." And he did a little more adjustment. Somebody else would have said okay but he wanted me well-satisfied. And in my numerous visits he wants me to be comfortable with these-- because it's quite an adjustment. I could remember going back to first time wearing glasses and I think the hearing aid devices are even more so. He's a nice person and I've seen him even with the other customers and there's a very comfortable feeling in the way he deals with us. Others I know of are getting free ones from the VA and I would too but if I've got to pay I would not hesitate to go to these people. I would recommend them without even blinking an eye.

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    Reviewed Dec. 11, 2017

    I used to have hearing aids and didn't wear them for a while so my hearing got worse. I went to get hearing aids at Miracle-Ear since I've dealt with them before and they were good. Their hearing aid helped me hear everything better. The one they gave me has telephone noise level, wherein the hearing aid can put the noise level down. They said it was supposed to do it by itself. It is a better hearing aid than the one I had before. I can hear my TV on eight, which I used to have to turn up to 12 so it's very different. The last time I blew one up, it was three weeks before I got my hearing aid back, so I put one of my old ones in and tried to use it as a backup. But Miracle-Ear helped me replace my new hearing aid.

    The customer service team was nice, polite and gave me an idea of what was going on. They always test my hearing to make sure it didn't get worse before they give me the next hearing aid. Most recently, they didn't bother to check anything since I haven't had the hearing aid that long. I thought it was the battery so I changed it but that didn't help. They took care of the problem and I had a hearing aid within a week, which I respect since it usually takes three weeks.

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    Customer ServicePriceStaff

    Reviewed Dec. 11, 2017

    It's been a couple of years since I started with Miracle-Ear and it has been a fine experience. Using my hearing aids has been fine and frustrating at times. My hearing is getting worse, but they’ve made adjustments each time, and I’m hoping there’s still room to make adjustments. I chose the model that's in the canal, but the mechanism is behind the ear for convenience, neatness and price. Their sales and customer service teams are always anxious to help and considerate. The only thing I can suggest is to find a way to lower the price for those of us who can’t afford it. Senior citizens who lose their hearing have enough problems. With all the things that life throws at them, they need help for the hearing aids.

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    Reviewed Dec. 10, 2017

    I have had hearing for 35 years. I have not had a problem with any company until I purchased my hearing aids from Miracle Ear. I was lied to by the salesman and setup to be scammed by StayWell/Allegro Credit. Miracle Ear in Defiance, Ohio is a scam.

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    Reviewed Dec. 10, 2017

    Miracle-Ear hearing aids are cheaper and I can hear better. Everybody at the store is fantastic. They’re very friendly and nice. They told me what I needed and recommended certain styles. Customer service is great and they follow up. We go in and ask for batteries and they hand them to me.

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    Staff

    Reviewed Dec. 9, 2017

    My sister and I got a coupon in the mail and I wasn’t hearing as well as I should. We decided to check out the coupon and we liked Miracle-Ear very much. The folks in that particular office are so friendly and caring and it’s welcoming. The representative was wonderful and explained everything very well. We liked him immensely and we’ve been there ever since. There were different styles and because of the fit, the rep recommended the one that's on the outside of the ear and then it’s inside and it’s got the computer thing. We’ve been very happy with them. I can hear and I don’t have to guess what anyone is saying, so it’s been fantastic and I like the device a lot.

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    Staff

    Reviewed Dec. 9, 2017

    I've had my Miracle-Ear a long time and I started out with their cheapest hearing aids. I'm well-satisfied with Miracle-Ear and their sales team. They were good.

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    Customer ServiceStaff

    Reviewed Dec. 8, 2017

    My hearing aids go over the ear, then behind the ear, and then down with the little cording to the ear. It was what Miracle-Ear recommended to me. Now, I can hear people talking and what they’re saying, and I can also hear my granddaughters. It is easy to go to Miracle-Ear from where I am, and their sales and customer service representatives were fantastic. They helped me out when I needed help. My hearing aids do wonders and Miracle-Ear is a great place to get hearing aids.

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    Staff

    Reviewed Dec. 7, 2017

    They send you a postcard to come in a try out the NEWEST item only to find out after you return them that they were purchased USED. Also, salesman Thomas D.B.A Superior hearing put his hand on my Knee during the encounter. They have a restocking fee which they don't tell you about and hide from you while signing of 15% per hearing aids. I was a loyal customer for 5 years but not anymore. They hire perverts and liars to represent them. Don't do business with Miracle Ears. They lie and are perverts.

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    Staff

    Reviewed Dec. 7, 2017

    Miracle-Ear was close by, which was convenient, so I was to go there but after finding out about it and looking more, I thought it was a very good choice on my part as well. My hearing aids are behind the ear and fairly new but it must be getting to about a year now. The devices are very nice but the quality of the interactions with individuals I was dealing with was a big selling point. The people in the office that I go to are fantastic and I really like the service. They answered questions, and were very friendly and informative as well.

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    Staff

    Reviewed Dec. 7, 2017

    I've been using Miracle-Ear for 10 years now and while there’s no perfect hearing aid, these do as good a job as possible, or as good as any other so I’m satisfied with them. I have in-the-canal ones and they help me hear. The people are wonderful too.

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    Staff

    Reviewed Dec. 6, 2017

    Miracle-Ear was covered by my insurance. The hearing aids don't show as much. It just has a cord that goes into the ear. Donald and I got the ones that go in the ear canal. I hear better with it, and he's aware when you’re talking. He’s also more into conversations with groups.

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    Reviewed Dec. 5, 2017

    My mother and I took advantage of a Miracle Ear promotion at the new Miracle Ear location in Ithaca, NY. For an afternoon Samantha provided superb customer service as she gave both of us hearing tests, interpreted them for us, gave us homework assignments to improve our hearing, cleaned our hearing aids, and let me try out Miracle Ear Hearing Aids. She was fabulous and has continued to follow up with us, two weeks later.

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    Customer ServiceStaff

    Reviewed Dec. 5, 2017

    I've heard of Miracle-Ear thru advertisements on TV and then I found out that it was really close to where I work so I decided to go there. The reps were wonderful, and they were flexible about getting in when I can. I'm in and out of there in 10 minutes. I have Meniere's, so there's ringing in my ear all the time. I'm able to control the volume of the voice's white noise on my phone and it helps me cope as it blocks out some of the ringings. It has also helped me hear, which is funny since I was told that hearing aids don't work for people with Meniere's.

    The hearing aids go behind my ears, which is the style that they chose for me based on what I wanted it for. I told them exactly why I wanted a hearing aid and why I wanted to try it, which is to see if it would make a difference. They gave me the model that was the best one for ringing in the ears. The hearing aid can't be seen while my hair is down, but even with my hair up, people don't even notice it. Having the Miracle-Ear has been wonderful and I highly recommend them. I'm very happy with the hearing aids and with the whole company.

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    Staff

    Reviewed Dec. 5, 2017

    Ed is 92 years old and he's had hearing aids for a long time. He has the behind-the-ear ones from Miracle-Ear and we're satisfied. The people at Miracle-Ear are great, too.

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    Staff

    Reviewed Dec. 4, 2017

    My wife's mother wears hearing aids and my Miracle-Ear is far superior than what she has. I have the one that rests on top of my ear and it drops in in the ear canal. Miracle-Ear has a location 10 blocks from my office in West Monroe and any time I need anything, I walk in and they always help me out. Overall, I'm very satisfied.

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    Staff

    Reviewed Dec. 3, 2017

    When I was still in West Palm Beach, I had bought hearing aids and they needed to be replaced. I knew that Miracle-Ear was in the Sears store and I went in and visited them. I had bought two different sets of hearing aids and upgraded. Then they moved out to their current location which is a bit East of the Sears store on Broward Boulevard where they’re located now. I went in there and got my updates whether it is every three months or six months. They clean and check them out to make sure everything is okay and make any adjustments that need to be done. Weirdly enough, the first time I went there, it was just a receptionist, and the person that does the actual adjustment wasn’t there. I felt like, “This is what it is? I’m going to walk in and I’m going to hand my hearing aids to somebody that will clean them then give them back to me and I’m going to walk out?”

    But since then, the little lady that’s in charge of it has gone out of her way to make sure that I’m happy because she apologized to me that my second time in there she was not there for whatever reason. But I’m thoroughly happy with that location with the people there now, both the young lady who works at the front as well as the person who takes care of the actual hearing aids. I can’t hear and I’m 75 years old so it’s a problem of better adjustments and better hearing. I went from a total in-ear on my first set to when I first started over at the Broward Mall or the Plantation store and I went with one outside over the ear and they couldn’t get it to adjust any better for me. It maxed out so they gave me one step up so it was strictly a need to change. I would recommend them to a friend. What’s interesting right now is they’re coming up.

    Where they’re going with hearing aids again is a better adjustment and smaller unit I’ve seen. I would tell them what I currently wear and where they’re located. I’d give them the phone number and the address. I would recommend to two or three other people that I see advertising with a little different technology and very candidly I paid a lot of money for the technology that I currently have. And depending upon who my friend is would determine the price range, determine what they want, what they need, whether they’re embarrassed to see a tube running around the outside of your ear or whether they want it completely hidden. Those are the things that need to be done but they need to research three places. Also, I would recommend Miracle-Ear as the number one place to look.

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    Staff

    Reviewed Dec. 2, 2017

    My hearing aids fit and feel good but one of my ears broke on me. Right down at the part that I plug into my ear, the wired thing pulled out. I might have pulled on the wrong wire and the shielding around the wire itself pulled out at the end of the plug. The wire is still there but the shielding pulled out, so it bubbles around. So, I went over to Miracle-Ear and they fixed it. It has got a tiny bit shorter wire on it from the earpiece to the plugin but the doctor told me that he is going to order some and that next time I’m over he'll change it and put the right size on. He's a very good ear doctor. I had a good job done and I really appreciate the time that Miracle-Ear has given me. Also, I love going and talking to the Miracle-Ear people. They are so nice and they care about me.

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    Customer ServiceStaff

    Reviewed Dec. 1, 2017

    My sister researched and found out Miracle-Ear was the better company to go with. My brother and his wife took my father while they were living in Connecticut to a Miracle-Ear there and they purchased the hearing aid. He has a significant hearing impairment and he lives with me, so he was driving me nuts. But now he's hearing much better. He still has issues but he's definitely improved dramatically. I take him every six weeks to have the hearing aids cleaned and maintained, and everybody is always very professional, very helpful, very friendly, and courteous. They take care of every need.

    However, every time I go and I take him, I get these emails or text messages about doing a survey and it's annoying because I take him every six weeks. So, it’s a little excessive. Maybe once a year or every six months is fine, but not every visit. Sometimes I have to take him in earlier because he has an issue with the hearing aid and I feel like it's annoying but I always give them high scores. Other than that, I'd definitely recommend Miracle-Ear.

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    Staff

    Reviewed Dec. 1, 2017

    I have Miracle-Ear behind-the-ear hearing aid, and without it, my hearing is bad. I like the service I get when I go into Miracle-Ear. They take good care of me, and I would recommend them.

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    Reviewed Nov. 30, 2017

    I've had the hearing aid that goes behind the ear for almost three years now and they're very good hearing aids. And I like the Miracle-Ear reps. They got me the right hearing aid that I needed.

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    PriceStaff

    Reviewed Nov. 29, 2017

    I was having problems understanding words. Miracle-Ear sounded like a better option for me and I got the behind the ear model from them. It's very comfortable and it's in the middle price range. Their team was very good to work with. They were all very friendly, helpful, and they went through and checked the hearing aids. Everything fell into place really well. I'm very happy with my hearing aids. Now, I can understand what people are saying. My sister is having hearing problems and I recommended her to go to Miracle-Ear.

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    Staff

    Reviewed Nov. 29, 2017

    I've been using my behind-the-ear hearing aids from Miracle-Ear for seven years and it has made things better for me. Miracle-Ear's salesperson was great and I liked her.

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    PriceStaff

    Reviewed Nov. 28, 2017

    I wanted a rechargeable hearing aid that I can put in at night. Everybody who I dealt with at Miracle-Ear was very fantastic. They’re really nice and acted like they knew what they’re talking about. With my hearing aid, I can hear better and they’re comfortable, too. I don’t even know they’re in my ear. They’re expensive but in the long run, I could get that on a little plan and not worry about it. But right now, Miracle-Ear has trouble with one hearing aid and they changed the part that goes into my ear and that’s not it. It’s clear when I put your hand over it. I’d go ahead and send it away. All they have to do is change the end and have one they can loan out. They can be gone up to two weeks. I'd definitely tell my friends what my experience with Miracle-Ear was and would recommend it.

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    Reviewed Nov. 27, 2017

    My husband had trouble hearing at his job before. He worked in the mines and he did construction so there were lots of noise and his hearing would go down. He figured that he needed something done. He initially got hearing aids from Miracle-Ear that went in his ear, but those didn't work out well at all. He liked them when they worked, but most of the time it didn't. They were in the shop more than they were in his ears. He went to those appointments twice a month, and sometimes, they would have to send the hearing aids away and it would be two weeks before we'd get them back. The closest Miracle-Ear is 20 miles away so it wasn't a quick trip to take them back. Then, he got the Miracle-Ear hearing aid that is over the ear and it's been comfortable for him.

    Since he got the second pair, things have been a lot better. We just have to change the battery and he only goes in for his appointments whenever they need to be checked. Their sales and customer service teams have been great too. We haven't had any problem with the people in the office and they have been really good to us. They always make sure that we could get in there as soon as possible. Most of the time, the same day. Now my husband hears what I'm saying and I can watch TV and have it at seven or eight in volume. Before he would have it on at 26, and it was so loud that it's deafening to me.

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    Staff

    Reviewed Nov. 18, 2017

    We have been seeing Peter at the Marietta branch of Miracle-Ear for several years now. We have always received the best, friendly and knowledgeable service! My mother is 95 years old and we have had great results with her hearing aids. One of the things that have impressed us the most is that every four months we go in for a cleaning and adjustment and have a yearly hearing test... and it is all part of the original fee when we purchased the hearing aids! No additional charge for all the follow up visits for all these years! It was a great investment to keep my mother involved in life. Hearing is so important in interacting with others. Thank you, Peter in the Marietta office! We love our Miracle-Ears.

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    Reviewed Nov. 13, 2017

    I am an old client of Miracle Ear and over the years have dealt with several professionals of that organization. Recently I was served by Anna ** for the first time when I went there for my annual check-up... The experience was phenomenal; the service was exceptional. I could write volumes. However, because of space and time constraints, I will simply state that Anna she possesses three powerful qualities, or to put it succinctly, the three C's: care, consideration, and critical motivation to do the best for her client. I have enthusiastically assigned her a five star rating. If further information is needed, I can be reached at ** (no phone call please).

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    Price

    Reviewed Nov. 10, 2017

    I Purchased a Miracle-Ear Hearing Aid about one year ago. It works fine. However I was going to pay for it at the time of purchase but the sales rep said I could have interest free payments for one year. Since I set up the payment with my bank I never looked at the statements. AT the end of the year I had a small Balance and when I looked at the statement from Health plan it showed I had a $900 interest payment due. I Spoke to both Miracle-Ear and the bank and did not get any satisfaction. I feel that I was scammed and that the salesman did not tell me to pay off the act within the years time, which would not have been a problem or I would be charge interest for the year. If you buy from them LOOK OUT for the SCAM.

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    Staff

    Reviewed Nov. 2, 2017

    We went to the Baton Rouge store after receiving a mailer about Miracle-Ear. The staff was super with me about my hearing problem. Went back several time and each time their patient was very sweet. Couldn't ask for more professional staff. I would like to ask Miracle-Ear to do a program to help those customer that hunt. I know I am not the only one with this situation. I love to hunt but it compresses it to some extent but not enough that I still have to use earmuffs. In normal shooting as a bystander it is okay the way it is in one of the programs I use. But would like to be able to keep my hearing aids in and not use muffs when I shoot. There is multiple programs in my set of Genius and I use them religiously. I give the staff at Baton Rouge a five star.

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    Customer ServiceStaff

    Reviewed Oct. 26, 2017

    I purchased hearing aid from Miracle-ear on San Antonio, Texas area, Nov. 11, 2015. Since 1st day I receive the hearing aid I have yet to have it work a whole 8 hours, 1st week I return it to get adjustment and I still taking back October 2017 to continue those adjustment that don't fix my needed. I lose the period of 30 days to return it, because they hold on for adjustment for more the 1 week and the period pass. I still continue with this nightmare a lot of money involve and I still having issue, conversation and environment sounds become difficult to hear. It's stressful because either disconnect receiving feedback, turn off after incoming or ended a call. I ask Mr. John ** to refund my money back and he still denied. I want my money to get another hearing aid that can make my life better.

    I been using hearing aid for years and Miracle-aid is not what they promise in service and product. Mr. ** don't know how to adjust it for my needed or I used the dome that give me pain in my ear or I has to used the small dome that do feedback when I talk or someone is talking to me. He don't know how to satisfied customer to feel comfortable to wear a hearing aid. Mr. ** need to keep in his mind clear and don't forget customer with experience in hearing aid know what can expected and remember all the function of the hearing aid do. Mr. ** mention "No, the hearing aid don't do that alert sound; when I 1st try I did hearing the alert sound". Also manufacturer denied about the alert sound when hearing aid contact each other.

    Not even the manufacturer know what alert sound hearing aid do when they connect. Mr. ** plead that Miracle-aid and manufacturer don't refund my money when I have had yet able to used it in one day without a disconnect, feedback when I talking nor someone taking to me and unable to understand conversation. Link don't connect and when I can make one connection it get disconnect as soon call end or incoming call and I can't do another call until I has to waiting 10 minute or more to connect to the link to the cell. I hope this help me to get justice and I can get my money back. It's fraud to sell hearing aid that don't meet the customer needed.

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    Staff

    Reviewed Oct. 24, 2017

    3 Reasons Why I Would Recommend Miracle-Ear. Reason #1: Jennifer, the office manager, is genuinely invested in providing the best service to her customers. Every time I walk in there for my hearing aids to get checked out, she makes sure I am completely satisfied before I leave. Reason #2: Follow up appointments and walk-in services make it easy for me to reach out to their team with any concerns I may have. Reason #3: Snacks! Who doesn't enjoy the cookies and coffee while you wait? Very hospitable environment! Thank you!

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    Reviewed Oct. 22, 2017

    After purchasing hearing aids from Miracle-Ear, I realize it was a huge mistake. The total cost was $7000. It was very high pressure. It was submitted to my insurance. They paid $3000. After receiving my explanation of benefits it stated that due to being in network I owed $2670, not $4000. I contacted Miracle-Ear and they are saying that doesn't matter. I signed a contract and I owe $4000. Today I sent all the information to my attorney general. We will see how it goes. They are thieves. It won't be long before they are totally out of business due to the fact we will be able to buy hearing aids at the drugstore soon. Can't wait for that day!

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    Miracle-Ear Hearing Aids
    Response from Miracle-Ear Hearing Aids

    Hello Earl,

    Thank you for contacting us again in regards to the Miracle-Ear Center located in your area. I appreciate the comments and concerns that have been shared, and I apologize for any issues you may have experienced.

    Miracle-Ear centers are independently owned and operated franchises. Please contact 800-241-1372 and file a complaint. We will then send it over to the franchise owner or manager to review and have them reach out to you.

    Once again we apologize for your experience. Have a wonderful day!

    Rob Roy
    Consumer Affairs Lead

    Miracle-Ear

    Staff

    Reviewed Oct. 21, 2017

    Mark and his front line help me, and made my visit very comfortable. He also went a step further. While leaving my appt, I had locked my keys in the car. They went the extra mile to help and did. Thanks. For having employees that is so helpful.

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    Price

    Reviewed Oct. 19, 2017

    Miracle-Ear has changed my life. I have had hearing loss for many years, even wore a hearing aid in my left ear about 25 years ago. My hearing has continued to deteriorate and now affects both ears. The cost of hearing aids made it impossible for me to afford. Eventually, frustration for me and my husband lead us to Miracle-Ear. They tested my ears for free and programmed hearing aids for me to try. It was amazing! They were able to arrange payments that were affordable. Now I enjoy hearing my grandchildren and many sounds in nature that I hadn't heard in years. They also make adjustments and give you check ups for the life of your hearing aids.

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    Customer ServiceStaff

    Reviewed Oct. 14, 2017

    Have always been treated rudely by representative each time I go. Now have been ban from there due to me talking back to her!! VERY RUDE, always blames me for everything that happens to my hearing aids and when I talk back she gets upset and tells me I can't come back anymore!! Miracle-Ear in Paducah, KY is VERY RUDE.

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    Reviewed Oct. 13, 2017

    I purchased aids cost near 10,000.00. Our insurance allowed 2,500. I have called the company numerous times requesting they send us our 2,500. I get the runaround all sorts of reasons. We dont have payment as of today 10/13/17. When I called again today I got voice mail. Now they aren't answering my calls. We had good experience in Ocala Fl and thought it would be the same here WHICH IT IS NOT! I left word this afternoon I expected a return call. No word. Told them in message I was going public. This is my first message other than to them directly. $2,500.00 is a lot of money to us. We are retired and living on fixed income. I will advise BCBS how they are treating me. I will never use them again even if I have to get an ear trumpet. Thanks for any information you can give me as to what to do next.

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    Miracle-Ear Hearing Aids
    Response from Miracle-Ear Hearing Aids

    Hello Anne,

    Thank you for contacting us again in regards to the Miracle-Ear Center located in your area. I appreciate the comments and concerns that have been shared, and I apologize for any issues you may have experienced.

    Miracle-Ear centers are independently owned and operated franchises. Please contact 800-241-1372 and file a complaint. We will then send it over to the franchise owner or manager to review and have them reach out to you.

    Once again we apologize for your experience. Have a wonderful day!

    Rob Roy
    Consumer Affairs Lead

    Miracle-Ear

    Reviewed Oct. 9, 2017

    Miracle-Ear Ocean Springs MS and New Windsor NY – I purchased the hearing aids May of 2017. They have been nothing but trouble. The right ear has shut down three times. The technician say it was caused from wax build up. This time, there was no wax. Additionally they can't get either ear to hear clearly and without static. Static that my wife can hear. Imagine the damage it is future causing. Technician says it's because she doesn't have my original hearing test since I bought them from another state. Also weeks have to go by to get an appointment. I WANT MY MONEY BACK $6000.00 DOLLARS PLUS.

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    Miracle-Ear Hearing Aids
    Response from Miracle-Ear Hearing Aids

    Hello Mike,

    Thank you for contacting us again in regards to the Miracle-Ear Center located in your area. I appreciate the comments and concerns that have been shared, and I apologize for any issues you may have experienced.

    I believe we worked this out with our Consumer Affairs team. If you continue to have issues please call 800-241-1372.

    Good luck!

    Rob Roy
    Consumer Affairs Lead

    Miracle-Ear

    Verified purchase
    Staff

    Reviewed Sept. 10, 2017

    I got my hearing aids in 2014. They helped but could not get them adjusted right. I’m retired and could not afford to drive 80 miles round trip every mo. to adjust. Provider was good first yr. he started then had an intern, then wife, then daughter then someone then granddaughter. I question how well they were trained. I went to a hearing MD and got a test and they said I had nerve damage. I gave it to my tech and she seems offended and then they were worse the next 2 yrs. then I think now center changed hands. I went for adjustment and she made adjustments and said next time I would go in booth for an adjustment.

    I did not think it worked before because I’d not been in it for 3 years. I did not like adjustment but did not have time to go back before my grandson’s graduation. At graduation party I could not stand noise in hall and removed hearing aids, went outside and put them back in and still could not hear kids’ low voice. I removed hearing aids, next day I found out I lost hearing aids. I will not pay $4000 for hearing aids again because of poor service. I think I can do better with cheaper ones I can adjust myself with my computer.

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    PriceStaff

    Reviewed Sept. 1, 2017

    Went to the Miracle Ear store in Hicksville, New York on August the 8th, 2017. Met with the "hearing aid specialist". During our discussion I told him the price range that I was able to afford. After testing my hearing came the big sell, I was quite dismayed that he pitched a pair of hearing aids that cost $6700. Out of my price range. I left after the hard sell not buying anything from them. Fast forward 2 weeks later I get a letter in the mail from the bank. Miracle Aid deals with in financing hearing aids. Without my knowledge, authorization or consent they opened up a credit line in my name. It took me some time to get this unauthorized account closed. Beware if you deal with Miracle Ear.

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    Staff

    Reviewed Aug. 30, 2017

    Approximately 20 months ago I bought two Miracle-Ear hearing aids from a site located on Dixie Highway, Louisville, KY. My cost was $6000.00 plus. I had to keep going back to get them adjusted but they never worked to my satisfaction. That is a large sum to pay and have them not work. I got tired of people telling me to turn down the sound on the TV as I was playing it too loud. I moved my office to Pennsylvania and was on the verge of seeing if I could turn them in and get my money back. So I found an office located on Campbells Run Road in Robinson Township, PA. I met the audiologist Sara ** and explained my problems. She retested my hearing for sound levels and sound quality. Tests I had never received before. The hearing chart was very similar to the one I had from Kentucky. She explained that I had profound hearing loss in one ear and serious hearing loss in the other.

    She also explained that the receiver I was given was not the proper one for my hearing loss. She ordered me two new receivers and installed them on to my hearing aids. She adjusted the sound levels and immediately my hearing improved. She then adjusted my hearing aids to improve the sound quality and word recognition. While, since my hearing is very bad, some of my word recognition is bad it has been greatly improved. She had me come back for two follow up testings and I hear much better now and am not getting yelled at for playing the TV too loud. Sara knows what she is doing and I am very happy I found her. I feel like I was cheated out of 1 1/2 years of hearing only because of the wrong equipment and improper settings. Perhaps Sara should give lessons. One star above would have been 5 if I had found Sara first.

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    Customer Service

    Reviewed Aug. 28, 2017

    I went to Miracle Ear in Norwalk CA, I was told from the technician that I will need to purchase a $4,000 hearing aids otherwise the ones that Medi-Cal cover wouldn't do the job because I have severe hearing problems. So I went ahead and purchase them and they told me I should still get the ones from Medi-Cal since they would at no charge. Medi-Cal will pay for them. My children were very disappointed in me buying $4,000 devices so I returned them 2 weeks later. They were very disappointed and it's been four long months since I ordered the ones from Medi-Cal and they keep giving me the runaround. Either they are defective and had to be returned them or I need to wait 45 more days.

    I had to call Medi-Cal and put a complaint as well as calling Health Net. When they called Miracle-Ear in August 16th, 2017 they said they will be ready within an hour but to give them a whole day and I did. I called a week later and they told me they had just submitted my application to Medi-cal on August 18th, 2017 two days after Health net spoke to them. This is so ridiculous. I will not recommend this place whatsoever. Very unprofessional, and careless.

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    Miracle-Ear Hearing Aids
    Response from Miracle-Ear Hearing Aids

    Hello,

    Thank you for contacting us in regard to the Norwalk, CA office. I appreciate the comments and concerns that were shared, and I apologize for any issues you may have experienced.

    I see you have been fit the hearing aids. I will pass the review over to the Franchise owner.

    Thank you for allowing me the opportunity to look in to this for you. We are always striving to improve our service, and greatly appreciate your feedback.

    Rob Roy

    Consumer Affairs Lead

    Reviewed Aug. 27, 2017

    Shortly after purchasing my first Miracle-Ear hearing aid I was told to return to the business to update my hearing aid. After a while with the new hearing aid, I noticed that music of any kind is distorted and singers off key. Has anyone else experienced this?

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    Reviewed Aug. 27, 2017

    I requested a refund on my hearing aids around 7/4/17. I was told that it would be 2-3 weeks to receive my refund in the mail. It has been 5 weeks and still no refund. I stopped by the office last week, but was given the runaround. Where is my money? It is over $6500.00.

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    Miracle-Ear Hearing Aids
    Response from Miracle-Ear Hearing Aids

    Hello,

    Thank you for contacting us in regard to the Owensboro, KY office. I appreciate the comments and concerns that were shared, and I apologize for any issues you may have experienced.

    I do see the refund was processed. I apologize for the delay. I will pass this review over to the Franchise Manager just so they are aware of the situation.

    Thank you for allowing me the opportunity to look in to this for you. We are always striving to improve our service, and greatly appreciate your feedback.

    Rob Roy
    Consumer Affairs Lead

    Miracle-Ear

    Verified purchase
    Installation & SetupStaff

    Reviewed Aug. 3, 2017

    Just had an appointment which included hearing aid cleaning, and a hearing test. The appointment was on time and very efficient. They answered all my questions with clear and precise answers. They have always given me great service. Plus my hearing aids have made a big difference in my life. Especially my social life. Couldn't ask for a better product or service.

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    Staff

    Reviewed July 27, 2017

    I was very dissatisfied with the Paramus location. I think the methods of sales were more like they were selling time shares. I felt no medical professionalism. It was more of a sell sell sell and when I was told I was not approved no one even said goodbye. There is a doctor with credentials who said nothing then a multi-level marketing salesman who did all the talking. I would re-think going to this office. I think corporate should have a look.

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    Customer ServiceStaff

    Reviewed July 21, 2017

    I am a Vietnam Vet and suffered major hearing loss during my tour, I was in Artillery and in 1978 the Marine Corps was not concerned with hearing loss. Miracle Ear on Grant Line Rd. New Albany was the answer. Great service with professional and knowledgeable staff provided me with a great set of hearing aids. I strongly recommend.

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    Installation & SetupPrice

    Reviewed July 15, 2017

    My wife's hearing aids cost close to $7,000. The first week she went back and complained that one hearing aid she could not hear out of. They readjusted it and said good bye. They continually kept shutting off by themselves and he sent them back to the company as defective. The batteries would not last for even one week, even the "special ones" built in USA. My wife was not given any replacement ones and it has been a week since she had them. In fact Miracle Ear had them longer than her. She cannot hear and it is causing a lot of problems since she cannot hear and I researched the companies and they seemed to be rated the best. They were Demo hearing aids sold as new. We got no discount and nothing but problems. When I call to find out if the new ones are ready they tell me, "We will call you when they come in." They never do! If I knew this from the beginning, I would never have used them.

    Last time she bought hearing aids, the $3000 the insurance company gave was enough and they supplied batteries and service at the ENT office in a timely manner. They want to charge us 10% for something that did not even work for a week. How can this be? Is this not outright fraud? I do not even know if I was given copies to the purchase but I have the serial numbers of the hearing aids returned. They are 21QR65900 AND 21QR65890. We were not given the paper work for that day as it took hours to get through the appointment. We were felt overly pressured and I as the husband was meant to feel that I would be an uncaring husband if I did not spend the extra money that normally was covered by the insurance company. They reimburse $3,000.00 every 4 years. I was told you do not take that as part of the payment and I had to pay the whole bill. P.S. My wife still can not hear!!!

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 12, 2017

    Husband, Chester, after years of LOUD NOISE exposure as a Tool & Die Maker, relented to getting hearing tested & finally wearing Hearing Aids. Casey ** at Miracle Ear is a Life-Saver for helping him hear even the softest purring of our cat. She has adjusted his hearing aids, taught him to use Blue Tooth Technology with Miracle Ear Aids, and always been available to answer his questions while offering support & standing by their guarantee of acute hearing. Casey is patient, kind, professional in dress & demeanor, and very personable. Without Casey's dedication to clients, Chet would still be repeating "WHAT did you say?".

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    Staff

    Reviewed July 7, 2017

    The Geniuslink device is garbage! What makes this even more so of an issue is that Miracle-Ear has changed their people to commission sales only pay therefore pushing this device with upgraded hearing aids of course. My rep left Miracle Ear for he has a family and cannot be 100% commission. The very nice receptionist left also for the new person was sales driven and not personable whatsoever. I'm on my 3rd Geniuslink device and it's just as bad if not worse than the first.

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    Customer Service

    Reviewed June 14, 2017

    I went in April 5th 2017, paid $250.00 deposit, went thru four appointments. Did not work for me, so signed Customer refund form on April 25th. It is now June 14th, I am 92-1/2 years old, and after 7 phone calls, still no refund??? Who is running this place???

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    Staff

    Reviewed June 9, 2017

    My husband, who is mentally impaired from chemotherapy, was tricked into signing a contract for a new loan with "Comenity Bank" to pay for hearing aids that he thought he was getting on a free trial, and the agent did not contact his wife, who didn't know he went there to get a "turkey coupon" and a free test. Don't go to Miracle-Ear without family members to protect you from people who prey on old people! He cannot pay almost $4,000 with his Social Security income, and the bank has already paid the Miracle-Ear store in our town, and are now trying to collect from him. I tried to return the product, but they said they cannot take them back after a few more than 30 days, even though he never wore them, and even after his oncologist's letter to both them and the bank, about what chemotherapy does to the brain. No compassion; they said he signed a contract, but he doesn't even remember that.

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    Customer ServiceStaff

    Reviewed June 7, 2017

    I have read some negative reviews about Miracle Ear and am sorry for your experience. I noticed a hearing loss and stopped into a Miracle Ear location. Rick checked my ears and found that I had ear wax build up and needed to have it removed. I was impressed with his honesty as I expected that he would just try to sell me hearing aids. Later I was suffering from genuine hearing loss, and remembered my experience with Rick and immediately went back to him. No high pressure and I did buy one hearing aid, that was in 2012. Is Miracle Ear the best hearing aid out there? I don't know. I did have some problems with mine but Rick was always available and solved any issues that I had. I have since bought a new pair and still have my original as a backup. Here in Northwest Tampa, Rick and Roxanna have provided excellent customer service, and have always been there when I needed them.

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    Online & App

    Reviewed June 2, 2017

    I cannot hear with my left ear. My right ear is good. The Hearing Aid Specialist told me to use 2 hearing aids for balance so I purchased them. After 6 months use, I took them out. Nothing but continuous whistling in both ears. Then I tried with 1 hearing aid only but the whistling is present all the time. Is it me, the HAS or the hearing aid? I don't know but I have the impression that the title HAS stands for Hearing Aid Salesperson. Also the app with Android does not work well and the HAS could not explain it to me. So there, $4500 down the drain.

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    Staff

    Reviewed May 18, 2017

    On April 20, 2016 I purchased my hearing aids from Miracle-Ear and paid over $5000 for them. They have worked very well for me. The agent who sold me the hearing aids told me that a friend referral resulting in a hearing aid purchase would result in a $100 check for me. Following up on my recommendation, a friend (Robert **) also purchased hearing aids from Miracle Ear. This qualified me for the $100 referral bonus.

    Yesterday, I met with your agent. She told me that my friend & given my name as a referral, and after had contacted an insurance company. The agent told me that I was disqualified from the $100 she had initially promised me. There are multiple hearing aid companies in this area. If I had not told my friend about Miracle-Ear, my friend would most likely have ended up on one of your competitor doorsteps. I believe that I, in good faith, referred my friend to Miracle Ear and had, therefore, rightfully earned the $100 I had originally been promised.

    I do not have an "Order number" However,7 I do have the purchase agreement and the Credit Account Sales Receipt which depict the following information: Model number: BTE ME3300 RIC BG-ME-3-S, Serial numbers: 21BN83805 and 21BN83787, Purchased at: MIRACLE-EAR CENTER 1001 S 10TH STE H MCALLEN, TX 78501. Thank you for your time in addressing this matter.

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    Staff

    Reviewed May 15, 2017

    Earlier in the year my 87-yr. old father, who has had trouble with his hearing for years now, finally broke down and went to the Miracle Ear Springfield, PA store. My mother was with him, she is 84 years old. They were not planning on purchasing a hearing aid that day, just wanted to obtain some information. He found the sales technique employed to very pressuring and by the time he left felt overwhelmed, as most elderly people would feel with pressure sales techniques that were employed on him. He wound up going through the required hearing tests, left his credit card information for the deposits and had ordered a hearing aid, for approximately $4,000, after being told the lesser and cheaper one that was being advertised would not work for him because his hearing was the worst they have seen. THE OLD BAIT AND SWITCH.

    After leaving and waiting a few weeks for the hearing aid to come in, he went out to pick it up and have it adjusted. After a few days he wasn't comfortable with what he was hearing through it and went and had it adjusted again. This happened over and over again until when approaching the 30-day money back guaranteed period, he finally said he did not want this hearing aid and asked for his money to be refunded.

    This is when everything went from bad to horrible. The woman that had spent the time adjusting his hearing aid the many times he had to go back, was really aggravated, started telling my parents that they wasted hours of her time and that she could have been spending it with paying customers not complainers. The man who was the manager went further and told my parents that when they go into a nursing home and are in a wheelchair and slobbering on themselves that they will at least wish they could hear and will regret not having the hearing aid that they were trying to sell them.

    My father has had medical issues in the past that thank God we have them under control, but stressful and confrontational meetings could bring these issues back. I do not appreciate him or anyone for that matter being 1). Taken advantage of by what seems like overly aggressive commissioned salespeople. And 2). Being talked to in such a way that is demeaning and derogatory. My parents as well as myself live in over 55 communities, over 750 potential customers, and if my parents were treated with courtesy and respect, even though it didn't work out for him, we could have said we recommend Miracle Ear in Springfield to our neighbors and friends, because they are very helpful and caring. But unfortunately this did not happen and no such recommendation will be made.

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    Verified purchase
    Staff

    Reviewed May 9, 2017

    Unfortunately my experience with Miracle Ear is most disappointing. I can conclude that staff is trained to sell rather than service. My hearing aid did not fit, was not tuned effectively and 3 years later, I only wasted $3000. Please be aware and go elsewhere, where the intent is the customer satisfaction and not the corporate wallet.

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    Verified purchase
    Customer Service

    Reviewed May 8, 2017

    Testing was done on my wife at Miracle-Ear in Teaneck, New Jersey. They informed us my wife needed hearing aids. Set the hearing aid for anywhere between $5000 and $8,000. We mentioned to them that we were both on a fixed income and they said it would work with us. Hearing aid that they said should be good for my wife for $7,000. We mentioned that that was too much. So the salesman slash doctor knocked off $1,000. The next morning which was Saturday we called up and told him to not for the hearing aid until I hear from us. They said that the hearing aids for already ordered the night before when we had the hearing test. The hearing test for her over and we were out of the office by about 7 p.m., no more than maybe about several minutes after we were in a parking lot both of the doctors exited the building and then entered their vehicles.

    When they called me back Saturday morning after I called their answering service and left a message they told me that they could not cancel the order because it was already placed. The doctor received an email from their answering service. Call me back Saturday morning and told me that the hearing aids cannot be canceled because the order was already placed. He was very quick to tell me that he can cancel that order and order another set of hearing aid where one would cost $3,000 and the other hearing aid would be free. It sounded good so I said go ahead.

    Today is Monday I made an appointment with another hearing aid company and mention to them the experience I had with Miracle-Ear. They mention that it wasn't possible to have the order filled in such a short amount of time and that it can be cancelled. He then called Miracle-Ear and spoke to the office and they told me is a 30% charge for cancelling an order. This I believe is not true. They're trying to push the hearing aid on us and scaring us into paying the $300 for cancelling the order when the product was not even made or in our possession.

    I will fight this to the end. The other audiologist who went to do the hearing test told my wife she needs hearing aids. What can be a reasonable price that we could afford that would work, we gave him a price and he said okay not a problem and he said tomorrow afternoon the hearing aid will be in. My opinion stay far, far, far away from Miracle-Ear, from the experience my wife and I had personal at this office was a salesman slash doctor.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed April 22, 2017

    Said my father's hearing aid couldn't be fixed. Not true. After we wrote them a check for the new ones they were amazingly able to get the old one fixed and working again. Said only the expensive ones would work for him. Not true. Said they would come to his home if there was a problem. Never came - ignored phone calls. Receptionist seems to play a game to get people past the warranty/money back time. I told them repeatedly that the charger wasn't working but they said they never had one go bad and told me it was just the batteries -- which they gave me. That didn't solve the problem. They said they would have to order another charger - but they didn't have one in stock -- and then she told me it was on backorder? When I tried to return them the receptionist threatened me and told me she was going to call the police and have me arrested. Gave me phony/wrong phone calls to contact the owner.

    Used a bait and switch sales method to convince my father to buy the more expensive hearing aids. Never helped me get them working correctly. My father paid $3,500 for hearing aids that he was not able to use and they refused to let him return them. Sad that you have people selling your product that don't tell the truth - make promises they don't keep and take advantage of the elderly.

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    Customer ServicePrice

    Reviewed April 9, 2017

    I am very highly upset with the hearing aids that I have, I've ordered hearing aids from them before and I had no complaints at all. Now they say the new ones are bluetooth tech which is fine. Ever since the first day I've had them I have been going into their office for them to fix that problem and they've been sending the left one out and if not the right one out or the left hearing aid would come back and then the right one mess up and that one needs to get sent out.

    I'm extremely mad and I called and I've told them I want new ones or my money back, and you know what they told me "oh the left one we sent out." They put something on it. Well I honestly don't care and would like brand new ones. I'm really not happy. That's a shame. I paid $4000 and change for them cash and don't think they even worth that. I feel like they worth 200 a piece. I feel like taking them to court for this still and or calling Help Me Howard with this problem cause this is very unacceptable.

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    Miracle-Ear Hearing Aids
    Response from Miracle-Ear Hearing Aids

    Hello Michael,

    My apologies for your recent experience at Miracle-Ear and thank you for the feedback. Please call 800-241-1372 if this issue has not been resolved. Thank you!

    Verified purchase
    Staff

    Reviewed April 4, 2017

    My Miracle-Ear helped me with my hearing by being a good quality hearing aid. The staff is also very nice and very friendly. It's been an excellent experience.

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    Customer ServiceStaffDelivery & Shipping

    Reviewed April 3, 2017

    BEWARE: DO NOT do business with Miracle-Ear out of the Springfield Ohio satellite office. After trying a pair of hearing aids from another manufacturer, we discovered a coupon on Miracle-Ear's website for "buy one hearing aid for $995.00 and get the second one free". We promptly returned the nearly $5000 pair we had purchased from the other manufacturer and received a FULL refund with no questions ask and headed off to Miracle-Ear. When presented with the coupon the technician there (Jessica) told us there was only one pair she could sell us using that coupon. No problem. We began asking all the right questions about warranties and such. Jessica told us that we could return the hearing aids within 30 days for a refund, but they would not refund the shipping, or within 90 days we could upgrade to a better pair and receive credit for the pair we were buying.

    Mind you Jessica was extremely pleasant, professional, and seemed very customer satisfaction oriented and was willing to answer all our questions. We ended up paying just over $1000 to get the new hearing aids. Within the 30 day return period it became obvious to us that hearing aids were not going to be of any help for my husband who has almost continual sinus problems and tinnitus. We returned the hearing aids fully expecting to just have our credit card refunded the entire $995.00. NOOO. They had to email somebody or another to get the refund "approved". After waiting at least a week and making many phone calls we were finally told that whoever the powers that be are were going to refund us just over $200 bucks and keep the rest for shipping and handling. WHAT? Were they shipped to China and handled by God himself? TOTALLY UNACCEPTABLE.

    Jessica NEVER mentioned anything about having to get a refund "approved", or "handling" charges, or fitting fees or ANYTHING else. She said if returned in 30 days we would get a refund but they would not refund our shipping. Our shipping according to our invoice was around 20 bucks... Certainly nowhere near the $700 they said they were keeping. We are still fighting with corporate, customer service, and of course the Springfield satellite office. We just keep getting told that somebody is going to email somebody. We called the Cincinnati corporate office, but they refuse to answer the phone or return the call after leaving a voice message. We have fought with them now for 2 weeks and still no resolution.

    We will continue to fight the good fight because they now have our product AND our money and we have NOTHING but somebody supposedly emailing somebody. STAY AWAY FROM MIRACLE-EAR... far far away. The "30 day customer satisfaction guarantee" evidently comes with many limitations and little satisfaction.

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    Miracle-Ear Hearing Aids
    Response from Miracle-Ear Hearing Aids

    Hello Sherri,

    My apologies for your recent experience at Miracle-Ear and thank you for the feedback. I will pass this along to that office. I believe this issue has been settled. If not, please call 800-241-1372. Thank you!

    Miracle-Ear Consumer Affairs Team

    Verified purchase
    Installation & SetupPriceStaff

    Reviewed April 1, 2017

    I have a hemifacial spasm and a couple of brain surgeries which affected my hearing. I went into the Miracle-Ear store and received a hearing screen and started out with one ear. I got the off the ear and in the ear at that time, and I wore that for about 12 years. I upgraded to the Genius 1.0, and I have been wearing two of those for the past 3 years now. I really like it because of the wind, especially when I have to report in on a base or walk on a flight line. Where I live in Virginia Beach, lots of wind are coming off the ocean. That feature has been really been awesome.

    I also tried the Bluetooth and I still have the little dongle that I can press. That was okay. But it would be much more convenient if Miracle-Ear had the Bluetooth feature in the Genius 1.0. The specialist took me off the dongle during my last check up because I work in an area where I can't bring my cellphone because of security reasons. It would be much more convenient if I could attach the dongle to the iPhone and just tap the side of it and pick up a phone call through the Bluetooth from the device itself, or change a program on the left, like we do with the volume on the right. It would also be better if it can connect thru WiFi. I would like to see more of that technology built into the hearing aid. I'm not with my cellphone a hundred percent of the day. I can't adjust a dongle, because I can't bring the dongle into a secured area, but I can wear the hearing aids because they don't broadcast.

    I have seen some advertisements about the Genius 2.0 and it may do the Bluetooth feature. The rechargeable battery is going to be awesome, too. The batteries of the Genius 1.0 are only good for 10 to 14 days. We've got a whole year supply free when I purchased the hearing aids, but as the batteries get old, they don't hold the charge. When you start out with fresh batteries, 6-8 months into it, you're gonna put in batteries that are only gonna give you 8 - 10 days, instead of 14. I was at a conference in West Virginia once and the batteries on my Genius 1.0 ran out. I had to drive about 40 miles to find a Rite Aid store where I could get them. However, I'm not ready to upgrade to the 2.0 yet. I paid over 10 grand for the Genius 1.0, so it's pretty doubtful that I'll be upgrading for another five years. Also, the hearing aids are not covered by insurance. I wish they would have them on the health care plans.

    But I have had no major issues with Miracle-Ear at all. The product is very good. It's wonderful. The company also had a good reputation to me and I was treated very well. They have friendly and great staff, and the receptionist was just wonderful. They were more like family. They were even to the point where I could just stop by when the little piece that holds the hearing aid into my ear is broken. I've seen Siemens and other companies that came along within the past 5 years. And they have had the rechargeable battery. I thought long and hard and looked at them. They're probably 20% less expensive but I thought at least Miracle-Ear had all the service. But not so much now.

    The store had moved a couple of miles and we have gone through about 3 different specialists in the past year. So, it's troubling. I have been a Miracle-Ear customer for about 15 years, and they are like the Rolls Royce of hearing aids. And I really want that and I have purchased that. But I would like to see a shop here that's a little more stable. I got full service when Jack, my old specialist, was there. And I don't get that now. I must make an appointment. The appointment must be stacked, too, and there's nobody in the shop. And they don't know who I am and don't even try to upsell me on anything.

    In my old hearing aids, we used to have a clicker for the volume control and a program setting. And that one went out on me. I stopped at the store and they gave me another one immediately. They had everything then, but not so much now because they don't know their customers. And I don't think they care to market to their customers. It really takes the personality of someone who is really patient and understands the importance of communicating one on one.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed March 31, 2017

    I've been using Miracle-Ear for eight years now. Their staff is very friendly and very knowledgeable. The technician and the receptionist are very cordial. If there’s any issue, they call me. I have a checkup every four months and they call me to remind me of my appointment. They clean the hearing aids and they ask me if there are any problems with it because they can be adjusted on a computer. If I tell them I'm having a problem hearing on the phone, they’ll put the hearing aid on a computer, call me right in the office and see whether there's any improvement. That’s the advantage of knowing how to resolve the issues and that's what keeps me with them. I don’t think any of the other hearing aids are any better or they’re any cheaper.

    My hearing got worse as I got older so I upgraded a few years back. The pair I'm using now is contoured to fit inside my ear and it's not seen that much. I don't like the ones that go on the back of the ear. Also, I'm using the digital ones which make a big difference. It also beeps and tells me when the battery gets low. I have a battery tester that I use to test the batteries prior to installing it and I mark down when I install it. I keep track whether I get seven, eight, or nine days.

    The issue I have with the Miracle-Ear batteries is they are inferior to some of the other batteries available and they don't last long. The batteries I bought online which are made in Germany last 12, 13 days but the ones from Miracle-Ear, if I get 9 days out of them, I'm doing good. When a battery only lasts 7, 8 days versus 10 and 12 days, I can use up a pack of eight batteries real quick which could become expensive because the batteries are not cheap. I mentioned that to the people at Miracle-Ear because the place where I deal with, they have nothing to do with the manufacturer of the hearing aid batteries. Other than that, the unit itself is a fine quality unit and as good as other units. Miracle-Ear keeps on improving them and the ones I have now will last me for another two to three years.

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    Miracle-Ear Hearing Aids
    Response from Miracle-Ear Hearing Aids

    Thank you for taking the time to share your good experience with Miracle-Ear. We are so glad we can help. Have a great day!

    Miracle-Ear Consumer Affairs Team

    Reviewed March 29, 2017

    Spent $ 6700.00 bucks on these things about 5 years ago. What a waste of money - They turn off with every little noise or for no reason at all. They shut off when you clank dishes together or open a candy wrapper, walk on crunchy snow, brush up against a tree with dead leaves on it, Or if I cough - the list goes on & on & on & on & on. Spent about the same amount traveling back & forth trying to fix them, I'm so sick & tired of it. I just want to puke!!! What a disappointment.

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    Miracle-Ear Hearing Aids
    Response from Miracle-Ear Hearing Aids

    Hello Charles,

    Thank you for your feedback and I apologize for the issues this has caused. I am familiar with the situation and I believe we are already working on a resolution for you. The office you visited should be reaching out to you shortly.

    Rob Roy
    Consumer Affairs Lead

    Miracle Ear

    Verified purchase
    Staff

    Reviewed March 29, 2017

    I go to Miracle Ear every year to pay for checkups, and they provide good service. But the last time I was there, the guy who came was trying to sell me something else and I really didn't like him. I bought my hearing aids a few years ago. I got the ones that could not be seen that it goes in my ear because I just do not have the working sound. It definitely helps my hearing and generally, I would recommend Miracle Ear.

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    Miracle-Ear Hearing Aids
    Response from Miracle-Ear Hearing Aids

    Thank you for taking the time to share your comments about your experience. We truly appreciate all feedback.. Have a great day!

    Miracle-Ear Consumer Affairs Team

    Verified purchase
    Customer ServicePriceStaff

    Reviewed March 28, 2017

    My hearing isn't that bad but when I play duplicate bridge, I couldn't understand what anybody sitting at my table said. So I had it checked and the hearing aid does help. The Miracle-Ear was located about a mile or so from where I live. The girl there tried me with the one that goes behind the ear and it's handy and worked well, so I decided to stay with that. Their customer service team has been very nice to me. Every time I've gone for a check-up, they clean my hearing aid and they're there if I need anything. Though the cost is very high, it's something that was really needed. So I'm very happy with them and I'm happy to have the hearing aids.

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    Response from Miracle-Ear Hearing Aids

    Thank you for taking the time to share your comments about your experience. We truly appreciate all feedback. Have a great day!

    Miracle-Ear Consumer Affairs Team

    Reviewed March 26, 2017

    Poor hearing aids. Aids are 6 mo old had my right aid die. Had to replace it. My wife aid just died. Her left is in repair now. Today my left one died. Going to take it in tomorrow. 3 aids died within less than 6 mo. Not good quality.

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    Staff

    Reviewed March 26, 2017

    I had hearing aids before with another company when Miracle-Ear sent a free hearing test. I liked what I saw and so I went with them. Their team stayed on top of things. Moreover, they recommended in-canal hearing aids with something that goes behind the ear. Since getting the hearing aids, I've been hearing better.

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    Response from Miracle-Ear Hearing Aids

    Thank you for sharing your experience with Miracle-Ear! It is always great to hear about the positive affects better hearing can bring to a person's life.

    Have a great day!

    Miracle-Ear Consumer Affairs Team

    Verified purchase
    Customer ServiceStaff

    Reviewed March 25, 2017

    The very first time I heard about Miracle-Ear was when I was teaching at school and one of the teachers there was talking about how much she liked it. Then I got a thing in the mail and I thought of going over to Miracle-Ear, too. But when I decided I might want to have a hearing aid, I went to several different places before I settled on Miracle Ear. The guy at another place was more interested in his sales presentation. It was the kind of a very forceful hard sell they do on those places where they sell a timeshare. But the lady that I talked to at Miracle-Ear didn’t have a rehearsed sales pitch. We just had a conversation. She was also very considerate and caring.

    Before I got my hearing aids, I was having such a hard time understanding what was being said because I was missing the first couple of letters of a lot of words. There was one time when I heard people talking about ducks and I didn’t hear a duck. I heard the "F" word. When I went into the Miracle-Ear store, they fixed my hearing then things started making more sense. And I like the fact that they took me slowly up. They didn’t just tell me what I needed and put it on me. They said that would be too brain-scrambling to be that strong that fast. I love the sales reps there. They are just wonderful. I can go over there and ask them for help, and they will offer solutions. They’ll clean my hearing aid up for me and readjust it if I'm having some trouble with it. I have never called for any reason that they couldn’t fix.

    Having my Miracle-Ear, I can hear the people around me and if there’s too much background noise, I can turn my hearing aid off. And I had noticed I was picking up a conversation from a table that was two people over away when we went out to dinner. And I thought that’s pretty cool. It's also easier to watch television or whatever I’m wanting to do. I haven’t used them very much in the last six months though. I've been in bed and it’s just on and off occasionally all weekend. But one of the things I was interested in is the fact that it tends to slow down Alzheimer’s which my parents had. I didn’t realize that until I went into the Miracle-Ear office and there were all these articles about hearing and Alzheimer’s. I had also directed my ex-husband to Miracle-Ear because he thinks he has a buzz in his ear.

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    Response from Miracle-Ear Hearing Aids

    Thank you for taking the time to share your good experience with Miracle-Ear. We are so glad we can help. Have a great day!

    Miracle-Ear Consumer Affairs Team

    Verified purchase
    Staff

    Reviewed March 23, 2017

    I've been with Miracle-Ear for so long. Back then, I went into the store and thought I've never been into a place like that so I went ahead and got hearing aids from them. I've had three pairs and this last pair is the one that goes behind the ear. The other styles I got didn't do me any good. I couldn't understand anything with those. So I went with the behind the ear three years ago and I could hear very well now even if it's not the most expensive one. The sales rep I had before was fine and the last one has been great. My interactions with their team members and the service they provided were all wonderful. I’d recommend Miracle-Ear to anyone.

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    Response from Miracle-Ear Hearing Aids

    Thank you for taking the time to share your good experience with Miracle-Ear. We are so glad we can help. Have a great day!

    Miracle-Ear Consumer Affairs Team

    Staff

    Reviewed March 22, 2017

    I purchased the rechargeable model. The battery dies in approx 12 hours. NO person told me that at time of purchase. When I complained I was told change the battery. My day is not 12 hours. I could have purchased another brand for less money had I wanted to change batteries weekly. Store was co-operative but said they could do NOTHING! I feel ripped off. DON'T BUY THIS PRODUCT.

    UPDATED ON 04/14/2017: Purchased aids approx. 3 months ago. Rechargeable ones. They die in 12 hours. Told that was normal day. That is NOT written on any product info sheets. Two months later I was told drop them off & they would be replaced with aid that last 24 hours (info with new aids say 16 hours). A week later I picked up new ones 3 hours after they informed me to come in. Was told they are dead, take home & charge before use. 18 hours later tried them for first time. Almost no change in sound as I assume you cannot program a dead aid. Went to Port Richey, FL store at 4 pm today Friday. Only office girl there. Boss gone. Told to come back Monday, 3 days later! Miracle-Ear does not appear to give a toot. Aids have been disappointing. If store is only open 5 days a week 9-5, WHY can't someone be there to fix the problem? Do not use this product! I want my money refunded for these less than good products!

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    Response from Miracle-Ear Hearing Aids

    Hello John,

    Thank you for your feedback. I believe we are already working on a resolution for you. The office you visited should be reaching out to you shortly.

    Rob Roy
    Consumer Affairs Lead

    Miracle Ear

    Verified purchase
    PriceStaff

    Reviewed March 22, 2017

    I got a postcard in the mail that Miracle-Ear said they’d do a free hearing check. When I came in for the test, they have a little booth that they put me in. And they hook my ears up. I hear the little tones and I'm supposed to push the button. Their rep went through that and then she set up the hearing aid to those frequencies. It sounded too good once they fitted me with the hearing aid that I bought it. My left ear is in pretty good shape but my right ear was bad. With my hearing aid, I don’t have to blare the TV as much. My wife used to complain about how loud I have the TV. Now, she doesn’t when I have my hearing aid in.

    The main body of the Miracle-Ear hearing aid sits behind my ear. Then there’s a small tube that runs down the part that sticks into the ear, and there’s another little plastic piece that loops into the ear to keep if from falling out. It’s almost unnoticeable. Plus it had a three-year warranty and it seemed to work really well. It is a little expensive, but once you own it, you can go back anytime you want to have it checked. They schedule me every four months to come back, and they’ll talk to me if I’m having any troubles. Most of the little parts aren’t much, and the rep replaces those once in awhile at no cost. I’ve never had any trouble with mine and they appreciate that too that they’re not constantly replacing it.

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    Response from Miracle-Ear Hearing Aids

    Thank you for taking the time to share your comments about your experience. We truly appreciate all feedback. Have a great day!

    Miracle-Ear Consumer Affairs Team

    Verified purchase
    PriceStaff

    Reviewed March 21, 2017

    I’m totally deaf in my right ear, and if I don’t have my hearing aid in, I couldn’t hear anything. So, I have to let it in the left ear all the time. I’ve had my Miracle-Ear hearing aid for 15 years and I got the one that goes in then around the ear. I thought it was too expensive at first and the sales reps tried to talk me into two but I said no. And besides I can hear out of the other ear, so I didn't bother putting a hearing aid in it. Every time it goes out, I’d have it cleaned and the customer service reps would give me batteries to put in and I use it. I talk to the people when I go there, and if I have any problems, I just call up. Everything’s okay and I’m satisfied with Miracle-Ear.

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    Response from Miracle-Ear Hearing Aids

    Thank you for taking the time to share your comments about your experience. We truly appreciate all feedback. Have a great day!

    Miracle-Ear Consumer Affairs Team

    Verified purchase
    Staff

    Reviewed March 20, 2017

    I have the Miracle-Ear hearing aid model that sits behind the ear and the amplifier gets in the ear. It is the company's recommendation. The specialists who sold the device to me were very informative. They explained the pricing to me and what I could expect from the hearing aids and I went ahead and ordered them. I had experience with Miracle-Ear before in another state and the service, knowledge and professionalism, which prompted me to buy from them the first time, were the same as in the more recent one. I’d definitely recommend them.

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    Response from Miracle-Ear Hearing Aids

    Thank you for taking the time to share your comments about your experience. We truly appreciate all feedback. Have a great day!

    Miracle-Ear Consumer Affairs Team

    Verified purchase
    Staff

    Reviewed March 19, 2017

    I nagged my husband into getting a hearing aid and Miracle-Ear was local at the time. It was convenient. We got the one that goes all the way in because he said that with the other style, there's too much noise that gets in around the edges. The doctor's great. Now, it's a bit of a trip to drive from Cincinnati down to Cold Spring, Kentucky to get to him. My husband loves him and he's a good guy. He takes care of everything and he's super. Also, the hearing aid is good when he puts them in. He doesn't wear them sometimes. He gets up, walks out and puts them in his pocket to take with him. But if he's interested in hearing what people have to say, he'll get them out and put them on. Miracle-Ear has taken very good care of him.

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    Response from Miracle-Ear Hearing Aids

    Thank you for taking the time to share your comments about your experience. We truly appreciate all feedback. Have a great day!

    Miracle-Ear Consumer Affairs Team

    Verified purchase
    PriceStaff

    Reviewed March 18, 2017

    Miracle-Ear's reviews were fairly good. They have different prices, ranges, etc, and we got the middle of the road ones. They're the behind the ear model and they work very well. They don't bother me at all. The other one fits in the ear but doesn't completely close the ear off. My wife was harder in hearing than me, but my big problem was pulling the voices out in the background noise like the conversation on TVs when we have music playing in the background. Miracle- Ear did help quite a bit with that. Also, the reps at Miracle-Ear are great and they treat us very well. Everything was on time and very professional. I feel that they are looking out for us to make sure that all our needs are met. However, the prices seem a little exorbitant. $3000 an ear is pricey. Other than that, everything was great. Our experience with Miracle-Ear has been so fabulous and they've been awesome to us.

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    Response from Miracle-Ear Hearing Aids

    Thank you for taking the time to share your good experience with Miracle-Ear. We are so glad we can help. Have a great day!

    Miracle-Ear Consumer Affairs Team

    Verified purchase
    PriceStaff

    Reviewed March 17, 2017

    I happened to go to Miracle-Ear and I was happy with it. They're expensive but the hearing aid works good. I've had them for 15 years. This is the second one that I got. I went for the style that I can't see which goes behind my ear. Rick from Miracle-Ear is fine and so does Gail that works in their office. They provide me with good service.

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    Response from Miracle-Ear Hearing Aids

    Thank you for taking the time to share your good experience with Miracle-Ear. We are so glad we can help. Have a great day!

    Miracle-Ear Consumer Affairs Team

    Verified purchase
    Customer ServicePriceStaff

    Reviewed March 16, 2017

    I decided that since Miracle-Ear was closer, I’d go to it instead of going to the hospital or the other one that’s on the other side of town from me. I talked to the rep and it seemed like he knew what he was talking about. He was good about helping me decide and make a final decision of which hearing aid I wanted to get. I had one before that went inside the ear and I was always complaining about them. Every time we picked the phone up and tried to talk to somebody on the phone, it made a whistling and ringing noise so I decided to go with my current hearing aids. I tried these and they don’t do those noise.

    The unit is on top of the back of my ear with a little microphone inside. It’s got a piece that goes inside and it’s got a little wire coming off of it and it sits up behind my ear. I can hear a lot better with it and it's worth the $6,000 I spent on them. I go back every three months and Miracle-Ear checks everything out. I’ve had one of my hearing aids quit working because of the sweat in my ear. I sent it over and within a couple of weeks, I got a new one back. Anytime I need anything done to my hearing aids, I take them up there and the staff help me out.

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    Response from Miracle-Ear Hearing Aids

    Thank you for taking the time to share your comments about your experience. We truly appreciate all feedback. Have a great day!

    Miracle-Ear Consumer Affairs Team

    Verified purchase
    Customer ServicePriceStaff

    Reviewed March 15, 2017

    My daughters are my guardians and they take care of me. I have to have hearing aids and we heard that Miracle-Ear was good so we decided to get one but I'm having problems with it right now. It bothers me a little bit when I'm on the phone with people. Another thing is that the hearing aids do not stick in my ear just right and I need to make sure that I get those inside my ear tight. I don't like that little thing hanging out. In addition, one of them is broken so I'll I have it checked out. I'll also be checking out their new ones but they're expensive - they cost about $4,000, $5,000. Nevertheless, I'm satisfied with Miracle-Ear and I would recommend them.

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    Response from Miracle-Ear Hearing Aids

    Thank you for taking the time to share your comments about your experience. We truly appreciate all feedback. Have a great day!

    Miracle-Ear Consumer Affairs Team

    Verified purchase
    Staff

    Reviewed March 14, 2017

    My experience with Miracle-Ear has been very pleasant and the hearing aid has helped me in many ways. I'm using the behind the ear style and I find it convenient to use. I go to their facility in Torrington every three months and the lady there is very helpful, congenial and informative, so I decided to stay with them.

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    Response from Miracle-Ear Hearing Aids

    Thank you for taking the time to share your comments about your experience. We truly appreciate all feedback. Have a great day!

    Miracle-Ear Consumer Affairs Team

    Verified purchase
    Staff

    Reviewed March 12, 2017

    Miracle-Ear had so much money off with free hearing test and I heard nice reviews from people that I know who have been there. So I went there too and I felt comfortable going in. I was very impressed with the husband and wife who came. They seemed like family and it seemed like I've always known them. They're very personable. When I first went in there, I was not hearing very well. And when I walked out, it was like day and night. It was wonderful. I got a digital one which goes in the ear with a little bud and a little plastic that goes on the outside of the ear. It's very small that people wouldn't even notice it and it's very comfortable. Their staff is very accommodating and their service was excellent. They're an A plus. I would highly recommend them to everyone that I know of that would need that kind of assistance.

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    Response from Miracle-Ear Hearing Aids

    Thank you for taking the time to share your good experience with Miracle-Ear. We are so glad we can help. Have a great day!

    Miracle-Ear Consumer Affairs Team

    Verified purchase
    Customer ServiceStaff

    Reviewed March 12, 2017

    I've had hearing aids for a long time since I was in my 40s. I can hear without them around here in the house, but I don't hear the phone ring if I am too far away from it. I can also hear conversations without them, but I need them to be fully participating in conversations. I don't hear everything, and I don't think they can bring my hearing back the way it should be a hundred percent.

    I've had my hearing aids, like my first one, from some place else before Miracle-Ear. Then I starting having trouble with it. The volume couldn't be turned up anymore without me getting feedback. So, I went to Sears in the mall near where we live, and I saw the Miracle-Ear hearing aid there, and that's what I needed. I just got my new hearing aid from them, and I couldn't do without it. Several years ago before that, I went with the behind-the-ear style because I kept having fluid buildup if the hearing aid is in my ear. Even then, I wore tips that had air in it, to get through. These new one has the receiver in my ear, which makes the hearing better, and I'm not having trouble with it so far.

    This new hearing aid has been really good and I like it. It has different settings on it, and I can use my phone to control and change the settings, like for the movies or in a noisy restaurant. I use the setting where it strolls around while I'm at church and the setting that will pick up voices all around me when I'm in a discussion group. In the last hearing test I had, the rep told me that I have improved from hearing 88 percent up to 96 percent of the words. She said that I was just getting trained to hear sounds that I hadn't heard in a while. I had taught reading in schools, so I am into phonics and sounds, and that also helps.

    Katie, the customer service rep at the Southpark office where I go, is as nice and friendly as she can be, and she has helped me with problems. I love her. Since I've been going there, Katie and the receptionist have both been really nice. It's been great, too, with the team at Miracle-Ear. If I have a question or need an appointment, I call and they get me in as soon as they can, and they're always willing to help. I have not have a bad experience with Miracle-Ear, so I would recommend them.

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    Miracle-Ear Hearing Aids
    Response from Miracle-Ear Hearing Aids

    Thank you for sharing your experience with Miracle-Ear! It is always great to hear about the positive affects better hearing can bring to a person's life.

    Have a great day!

    Miracle-Ear Consumer Affairs Team

    Verified purchase
    Customer ServicePriceStaff

    Reviewed March 11, 2017

    I did not realize how much I was missing until I got my Miracle-Ear hearing aid. I'm a singer who plays the piano. Miracle-Ear hearing aids have really made a positive impact in my life both socially and with my music. Being a singer, I was very particular about my ability to articulate. I did not realize that I was losing my articulation until I got the hearing aids and worked with the program. The program that they use on the computer helps you re-learn to articulate quickly. It is very helpful and I would recommend anyone who gets hearing aids to utilize it to the fullest degree.

    I got the model with the main part of the hearing aid behind the ear and a little piece going into the ear. I forget that I have them on most of the time. Also, this model's versatility is really good for me. It has the ability to be programmed for different functions such as noisy environments, conversations, music or TV. Additionally, I can't afford the one that goes in the ear canal so between versatility and the cost, this is the ideal model for me.

    Moreover, Miracle-Ear's sales and customer service team have been wonderful. Paula at the front desk is one of the sweetest persons I've ever met. Also, Kevin has worked very hard to make sure that my hearing aids are balanced. After I had one repair, the frequency was not the same on both hearing aids and I could hear two different sounds. I've always had pitch perfect hearing and it was very irritating. Kevin worked with me to make sure that the frequency on both aids was exactly the same. Both Kevin and Paula are professional and personable. They make me feel comfortable.

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    Miracle-Ear Hearing Aids
    Response from Miracle-Ear Hearing Aids

    Thank you for taking the time to share your good experience with Miracle-Ear. We are so glad we can help. Have a great day!

    Miracle-Ear Consumer Affairs Team

    Verified purchase

    Reviewed March 11, 2017

    I needed some hearing aids. I went to Miracle-Ear store and told them what I needed so they brought out what they offer. I tried it, it worked and they’ve been just dandy. They’re also very comfortable, work beautifully and I don’t mind having them in my ear all day. I can hear better with my Miracle-Ear.

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    Miracle-Ear Hearing Aids
    Response from Miracle-Ear Hearing Aids

    Thank you for sharing your experience with Miracle-Ear! It is always great to hear about the positive affects better hearing can bring to a person's life.

    Have a great day!

    Miracle-Ear Consumer Affairs Team

    Verified purchase
    Staff

    Reviewed March 11, 2017

    My wife and I used to go down the mall and Miracle-Ear was there. It's nice and handy there so I went to them. It's a good service and I like the people there. They're very pleasant and nice to work with. I've had them for over 10 years and I can hear better than I could and that was what helped. Plus I can communicate better with people.

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    Miracle-Ear Hearing Aids
    Response from Miracle-Ear Hearing Aids

    Thank you for sharing your experience with Miracle-Ear! It is always great to hear about the positive affects better hearing can bring to a person's life.

    Have a great day!

    Miracle-Ear Consumer Affairs Team

    Customer ServicePrice

    Reviewed March 10, 2017

    I had my hearing aids that cost about $12,000 for almost 2 years. Right before the warranty expired, the left aid stopped talking to the Bluetooth completely, and to the other hearing aid. So I had volume on one and the situation button on the other but each could only affect one hearing aid. They took them back and fixed them for free. After I got them back (right on the warranty date) they lasted for about a month or two and the exact same thing happened but they refuse to fix what they didn't fix right the first time. Meanwhile, hounding me with propaganda about the "newest technology" like a used car salesman.

    So I stopped dealing with them. Asked them to leave me out of the propaganda and I will find a new provider. You'd think they'd stop calling, but NO. Bugging me at work. Today, I finally called their corporate HQ and pretty much promised legal action if they don't stop calling me. While the aids worked, they were life changing but, but right now, they are 12,000 plastic pieces of garbage to me, as they have little or no use.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 10, 2017

    Miracle-Ear has been excellent. I initially got a promotional offer in the mail for the free hearing exam. I ended up getting their behind-the-ear model and it has improved my hearing very much. Their customer service is beyond excellent, too. I call if I have a need and they tell me to come right over. When I get there, they take me right away and they’re always very helpful. They couldn’t be any better.

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    Miracle-Ear Hearing Aids
    Response from Miracle-Ear Hearing Aids

    Thank you for taking the time to share your good experience with Miracle-Ear. We are so glad we can help. Have a great day!

    Miracle-Ear Consumer Affairs Team

    Verified purchase
    Staff

    Reviewed March 10, 2017

    I had a different hearing device before and the particular office where I would have it checked was taken over by Miracle-Ear at the Memorial City location. My hearing aids were less than satisfactory and during a course of one of my check-ups where they would go in and clean them out, they asked if I would be interested or consider getting a new and improved device. I said I would, then they set up an appointment for me and I got the Miracle-Ear hearing devices.

    Because of my hearing loss, I have to go with the over-the-ear or behind-the-ear model. It looks like a tiny ear when you put it there and it works. I’ve been very pleased with the hearing aids. I really bought it so that I could hear my sweet little grandchildren’s voices. Also, their people are very congenial and accommodating if I have an issue with something or about letting me come in. They’re like family. Even though some of them have moved on to other locations, they’re absolutely wonderful. The technicians know what they're doing and even the receptionist is very friendly. The place is always clean, too.

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    Miracle-Ear Hearing Aids
    Response from Miracle-Ear Hearing Aids

    Thank you for taking the time to share your good experience with Miracle-Ear. We are so glad we can help. Have a great day!

    Miracle-Ear Consumer Affairs Team

    Verified purchase
    Staff

    Reviewed March 9, 2017

    The Miracle-Ear hearing aid that goes in and around my ear was recommended to me and so I got it. Since using it, there has been a little improvement with my hearing. Also, Miracle Ear's representatives are amazing, wonderful people. I felt that they took care of me and listened to what I needed.

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    Miracle-Ear Hearing Aids
    Response from Miracle-Ear Hearing Aids

    Thank you for taking the time to share your good experience with Miracle-Ear. We are so glad we can help. Have a great day!

    Miracle-Ear Consumer Affairs Team

    Verified purchase
    Staff

    Reviewed March 9, 2017

    I got a Behind-the-ear model from Miracle-Ear. This is the second set I've had. I had the other set years ago. Having the hearing aids has definitely improved my life. I can hear a lot better with them on than I could before. The hearing isn't perfect but it's much better. Also, I've had a very satisfactory association with them. The guy in North Platte has been very helpful. It's been a wonderful experience and I'm very satisfied.

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    Miracle-Ear Hearing Aids
    Response from Miracle-Ear Hearing Aids

    Thank you for sharing your experience with Miracle-Ear! It is always great to hear about the positive affects better hearing can bring to a person's life.

    Have a great day!

    Miracle-Ear Consumer Affairs Team

    Verified purchase
    Staff

    Reviewed March 9, 2017

    Miracle-Ear has been around a long time and they have more experience at hearing loss. I went to their store and the sales reps were very nice and very experienced. I felt like they had my concerns in mind and I was very satisfied with the service. I got the one that's small and goes behind the ear, and it's hidden that no one can see. Miracle-Ear has improved my hearing very much.

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    Miracle-Ear Hearing Aids
    Response from Miracle-Ear Hearing Aids

    Thank you for taking the time to share your good experience with Miracle-Ear. We are so glad we can help. Have a great day!

    Miracle-Ear Consumer Affairs Team

    Verified purchase
    Staff

    Reviewed March 8, 2017

    I needed hearing aids and I had a Sears credit card, so I bought a Miracle-Ear from there. It’s been good and I haven’t had any problems with it at all. I am now able to understand people better. Their team is also great. They call me to check periodically to see how I’m doing. They’re also very friendly. Everything’s fine and I wouldn’t do anything differently. It's been a fantastic experience with Miracle-Ear.

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    Miracle-Ear Hearing Aids
    Response from Miracle-Ear Hearing Aids

    Thank you for taking the time to share your fantasic experience with Miracle-Ear. We are so glad we can help. Have a great day!

    Miracle-Ear Consumer Affairs Team

    Verified purchase
    Customer ServiceStaff

    Reviewed March 8, 2017

    Miracle-Ear was the first one I went to to get tested. Their sales and customer service teams did very good. I got the behind the ear type because I didn’t want anything inside the ear. Overall, they're satisfactory although we had to do quite a few adjustments. I would definitely recommend them to a friend.

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    Miracle-Ear Hearing Aids
    Response from Miracle-Ear Hearing Aids

    Thank you for taking the time to share your good experience with Miracle-Ear. We are so glad we can help. Have a great day!

    Miracle-Ear Consumer Affairs Team

    Verified purchase
    Staff

    Reviewed March 7, 2017

    The Miracle-Ear store that I go to is an excellent place. They treat me very well. In fact, it was right next to my bank, so I went there out of convenience. Additionally, my wife told me that every time she starts speaking to me, I keep saying, "What?" So, it was because of her that I went to the hearing aid place, and when I did, the guy that I spoke to was very good. He went through everything with me. Then he looked inside of my ear and told me that I definitely need hearing aids. I'm so happy with the hearing aids that I have now. They're very small and goes around my ear. People can't even really see them. With my Miracle-Ear hearing aids, I hear everything, sometimes, too much. It depends on where I am. I'm so glad I went to the Miracle-Ear store. Anytime I went in there, their representatives helped me right out and they do everything I ask them to do. They're very good people.

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    Miracle-Ear Hearing Aids
    Response from Miracle-Ear Hearing Aids

    Thank you for sharing your experience with Miracle-Ear! It is always great to hear about the positive affects better hearing can bring to a person's life.

    Have a great day!

    Miracle-Ear Consumer Affairs Team

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    Miracle-Ear Hearing Aids Company Information

    Company Name:
    Miracle-Ear
    Address:
    5000 Cheshire Parkway North
    City:
    Minneapolis
    State/Province:
    MN
    Postal Code:
    55446
    Country:
    United States
    Website:
    www.miracle-ear.com