
Miracle-Ear Hearing Aids Reviews
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About Miracle-Ear Hearing Aids
A trusted resource for hearing solutions for over 70 years, Miracle-Ear uses state-of-the-art technology to remove the barriers of hearing loss. Miracle-Ear specializes in customizable hearing solutions that feature discreet, comfortable products designed to meet each individual's hearing loss needs. Contact us today to schedule your free hearing checkup at any all of the company's over 1,500 franchised locations across the U.S. At Miracle-Ear, we believe there’s no need to live without all the important sounds in your life.
Visit www.miracle-ear.com- 30-day trial
- 3-year limited warranty
- Serves mild to profound hearing loss
- Pricing could be more transparent
Miracle-Ear Hearing Aids Reviews
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Reviewed May 25, 2020
My hearing loss was bad. I was constantly asking people to repeat what they said and when I was tested me, I was told my left ear, especially, was bad and I was not hearing much of anything at all. That’s the ear I usually use to talk on the phone. I also had a lot of earaches when I was a kid, so it didn’t surprise me that I had hearing problems. I was just sitting at work one day and I thought, “I am so tired of this.” And everybody keeps telling me to get hearing aids. I knew there was a Miracle-Ear in Norfolk. I didn’t ask anybody’s advice, I just grabbed the phonebook and called down and made an appointment.
I have the top-of-the-line hearing aid. However, it was way too expensive. $8,000 for a pair of hearing aids is a lot of money, but I like the idea of not having to deal with batteries and just charging the hearing aids every night. The doctor I saw was great and listened to everything. She was pretty convincing that I'd be a lot happier with this type of hearing aids, which was why I went with it. I'm completely happy with them. I don’t even realize I have them on. Sometimes, I get ready to go to bed and I think if I took them out. I have to feel to see if I have them on. I love Miracle-Ear. It's working out perfectly with them. They listen to what I say and I have not had any problems at all since I got them.
Reviewed May 24, 2020
We’ve put so much money into hearing aids. Any time something new comes out, we think it would do the trick and unfortunately, it’s not completely true for us. My husband's hearing has gone progressively worse and the hearing aid is not handling it as well as I would like it to. From his other health problems that he’s experiencing, it’s causing some hearing loss. He has a brain tumor. Still, customer service has been good. Any time we have a problem, I call and they’d usually take us right in and try to remedy the problem.
Reviewed May 23, 2020
I knew Miracle-Ear’s reputation from many years back and it’s still maintained. It was an Integrity company when I was growing up in Minnesota and being a Minnesota native and it being a Minnesota company, although now it’s headquartered in New Jersey, it had a good reputation. People who used it are well-pleased. Also, I have friends who don’t have Miracle-Ear but they have hearing aids and they can’t hear.
Miracle-Ear's reps are helpful and very friendly. The hearing aids are very good. I had about 80% in my left ear and about 70% in my right ear. I only wear the hearing aids in four different situations. One, when we’re out in company with friends having dinner where there’s a lot of background noise. Two, when I’m singing in a choir. Three, when I’m at Church and I want to definitely hear the homily. And then four, the symphony. Big difference in hearing a symphony with it and without.
Reviewed May 22, 2020
I’ve been dealing with Miracle-Ear for the past 8 years and the people there are great. I see them every so often just to say hi. They’re nice people. I love my hearing aids. They do work. I’ve got one hearing aid that I’ve got a problem with though. I have the left one done and the right one seems to be going out but I don’t know if there’s anything that could be done with it because it’s old 5 or 6 years old. There are gonna be a lot more improvements and a lot of things to change. The hearing aids look very promising but I can’t afford them right now. We’ve been looking at different hearing aids too, but they are expensive.
Reviewed May 21, 2020
One of my friends back in Jersey had Miracle-Ear Hearing Aids. Also, my friends said it was pretty good, so I wanted to try it out. Navigating the website was pretty easy. I made the appointment online. Also, the rep was really good. I just didn’t get the device itself because my insurance doesn’t cover it, but other than that, working with Miracle-Ear was good.
Reviewed May 20, 2020
My mother didn’t hear anything. She would have the TV on 54. We went in the fall to get her Miracle-Ear Hearing Aids. The people that assisted us were absolutely wonderful. It was her first set of hearing aids ever. She wears them every day. They’re easy to put in, easy to use, and she can hear everything. People can talk to her now. They can actually have conversations with her. It makes it very much easier for people like me so I don’t have to repeat myself a hundred times and end up yelling all the whatever to have a conversation. We can have a normal conversation and that’s a godsend.
Reviewed May 19, 2020
The Miracle-Ear rep saw that my hearing was bad so he recommendation my hearing aids. The model I got goes over and in the ear, and they work for me. People should go to the location I’ve been going because my rep has been really good with me. He takes time. However, my hearing aids stick out and someone can see my wire. But the rep said that’s because they put molds on mine, so I had to change my hairstyle. I’m also having a problem right now keeping the left one in my ear though. It keeps slipping out. The cost is pretty high too, but I paid about the same price as I did at my other place. But my hearing is doing better. I can tell a difference.
Reviewed May 19, 2020
We liked what we saw on the ad and we checked out the hearing aids. We got Evelyn the one that goes in the ear. However, the aids have been off and on. I thought the cost was very high. But if it would help her hearing, it would be worth it. She’s enjoyed it for some, and some, she didn’t. She has a terrible time of hearing and that ain’t helping her so that’s where we’re at. But the customer service was nice and very professional.
Reviewed May 18, 2020
I saw a Miracle-Ear commercial and called to get some information. Then I decided to go with them. My hearing aids are doing good. I’m very happy with its quality. I had full hearing loss, but I wasn’t aware of how much until I got Miracle-Ear. But it’s considerably better now. I can hear things I didn’t know were making noise.
Reviewed May 17, 2020
Miracle-Ear is the best-known, and I knew they would do a good quality job. They're well-known over the years. I got the most expensive hearing aid they had because it did all the things I wanted it to do. Customer service was absolutely phenomenal, and that was part of the reason that we chose Miracle-Ear because you get such good customer service. The lady that always is the receptionist there is so thorough and so compassionate. There’s an older man that’s extremely knowledgeable, knows what he’s doing, and we felt very good and confident when we purchased our Miracle-Ear from him. He’s phenomenal and a wonderful person. My Miracle-Ear has enriched my life. I wasn’t deaf. But I sing at church, and a lot of my activity is at church with a lot of people around me, and I need to hear the conversations. Before, unless they were directly at me, I couldn’t quite make out everything they were saying, and it’s cleared it up.
Reviewed May 17, 2020
I would recommend Miracle-Ear to anybody. They did excellent with us. Best hearing aid test I've ever had. Keith's skills, the way he handled and took care of us, and made sure we understood what was going on, were awesome. We can hear what I'm talking about and hear everybody else and that's always a difference. We don't need the TV so loud anymore, too.
Reviewed May 16, 2020
I've had Miracle-Ear for about 15 years, which is a long time. My interactions with anyone from there have been very good. My hearing aids work really well and the best thing I like is the Bluetooth connectivity.
Reviewed May 16, 2020
I had a different type of hearing aid for about seven years. I realized I needed to be re-examined and see if I needed another strength of hearing aid. Miracle-Ear was very good. I like the people and they were very friendly and informative. They had everything I would expect from a good service. The plastic cover that goes over the microphone when I insert it in my ear was too fragile, but the hearing aid was excellent.
Reviewed May 15, 2020
I have partial hearing loss. It's not one with volume but there are certain tones I don't hear. I don't like hearing aids in general, but Miracle Ear is okay. I can hear fine now but they cost extremely high. Ever since I've got mine, I've seen a lot of these a lot cheaper. I'm satisfied with it, though.
Reviewed May 15, 2020
I had 70% hearing loss and I bought a hearing aid from Miracle-Ear. They're a nationwide company. Also, when I was down in Florida this past winter, I had trouble and I went into the local Miracle-Ear facility. They took care of my hearing aid and they fixed it with no charge. They're great people and I love them. I got the behind the ear style which kinda worked for me. It's very comfortable, too. Once I got used to them, I don't even know I have them in. The price is also decent for the quality. All in all, I am very happy with it and now I can hear better. And it's gonna sound strange, but the other night, there were frogs chirping and without my hearing aid, I didn't even hear them.
Reviewed May 14, 2020
Great product, fair price, Good long term follow up care, easy to schedule appointments. Specialist Gerald ** and Madison are so easy to work with. Very caring. I never leave without my questions answered.
Reviewed May 14, 2020
My hearing was down to the point where working with my customer sometimes, I did not always totally understand what they were saying and had to interpolate by what I thought they might be saying to get directions through or wait until a complete conversation was going on. And then, “Oh, that’s what we’re talking about,” and then figure it out. So, I have better hearing at this point, but every once in a while, I still have to try to separate the background noise from what the conversation is. I can tell at different times, like just not being able to hear a complete conversation or listening on something, getting my age, and I can understand it better.
A number of years ago, I went with Southwest Hearing. And at the time, they said, “Your hearing is not that far gone.” But the aids I got were not picking up the additional losses I was hearing to the point that I lost the hearing aids and didn't realize I lost them until later on. I have done the same thing with the Miracle-Ear. I’ve paid for an additional hearing aid because I lost the left twice, because it came out of my ear. And I do moving around with pianos and stuff, and so I’d have my head up against them, and the little bulb on the end that you use to pull it out of your ear would catch on something. And I wouldn’t realize it right away because I was right up close to people and didn't realize it. And second time, I got another $1,000 into hearing aids that I was not happy with.
If one or both of my ears are not picking up everything, I have a harder time understanding a conversation. If the aids are not paired, then I only hear out of one or the other, and it makes it harder to understand. Also, the hearing-aids are designed so that they block out identical noise backgrounds. But sometimes they're not talking to one another and that would give a lot of extra white noise, but I haven't had that happen recently. Quality is good, and I don’t know that it could be any better. The one thing I miss is that I was using a Bluetooth with my cell phone prior to getting the hearing aids, and I could answer my phone by either saying, “Answer” or “Don’t.” But now I can’t do that. I have to actually hit my phone to answer it and then have it handy to talk, but with Bluetooth, I can hear it in my ears.
When I was talking to my counselor about things they were thinking about doing, and one of them was a software that was not designed by Miracle-Ear, and I tried using that at one time and I was not successful. It was just giving me more pain. And so, the counselor recommended just staying with the Miracle-Ear software. And with that, it has been regularly satisfactory. As I’m getting more acclimated to the hearing aids, it’s working better.
Reviewed May 13, 2020
I'm very pleased with Miracle-Ear. Their place here in North Olmsted was very good. Both the doctor and the receptionist were very friendly, cordial, and eager to help. I went to Florida in early December and had to contact the Miracle-Ear down there just to get cleaning and dusting. I found their place there to be equally friendly and cordial. There have been no issues with the hearing aids. I just have to keep them clean, and I do that every day when I put them in.
Reviewed May 13, 2020
I had a hearing loss and I had an audiogram a couple years ago. Then, my hearing loss had gotten quite a bit worse. I could also tell I was losing some hearing and stuff in high ranges. I live in a community where there's a lot of older people and a lot of them have hearing aids. I chatted them up and tried to pick out a couple that were reliable. And Miracle-Ear was one of them. So, I made an appointment, had the audiogram, and the guy did an examination. He was very professional.
But the price kinda got to me. I knew they're expensive, but for the pair that I ended up getting cost $4,500 which is more or less average for a decent hearing aid. And I had no experience with hearing aids before, except I got that first audiogram a couple years ago. The examiner at the time didn't push it, but she mentioned the fact that I should have a hearing aid back then. And the type she recommended would be $5,200 for the pair. So, the price that Miracle-Ear's rep gave me was outrageous, but not out of the ballpark.
My wife and I talked about it before purchasing. We’re not wealthy, but we’re not poor. And I was missing a lot of stuff and watching TV was tough. So, we decided to go ahead and get the hearing aids. It took three weeks to get them in and the first time, I noticed that there was an improvement in my hearing. Even the way my own voice sounded was very different to me, but it’s not all roses.
Other than that, when I came in and picked up the hearing aids, the rep had it tuned up a little bit for whatever reason because they needed a little bit of adjustment. And I was impressed with the technology there. It was computerized and he could tell exactly where my weak or strong areas were. The guy had a really good knowledge of what he was doing. Then, he gave me some instructions on how to put them on. I’m 76 and not as bright as I used to be. And I had a little bit of trouble getting them on for the first week or so. But after that, it became just a matter of routine. Also, I wear eyeglasses and it’s extremely hard to keep the hearing aids back behind my ears. They keep popping out if I move the glasses around a little bit, so I find that to be annoying. I take them off if I don’t really need to use them but I'd end up wearing them five to eight hours a day altogether.
One time, I’ve had to call up the secretary there at the local office because one of the hearing aids went dead a week after I got them. She helped me out and it was just a matter of cleaning it, so that was easy to fix. Besides that, the audiologist is only at the Miracle-Ear office in Aiken, where I live, two days a week because he has another office in Augusta, Georgia. He goes back and forth. So, if I have a problem any particular day, I may not be able to get hold of him until three days later. But it’s not a big deal because it’s not life and death.
Reviewed May 12, 2020
When my wife talked to me, I didn’t hear what she was saying. Consultation with Miracle-Ear went very well. They were all professional. I got the behind the ear model then it fits into my ear and they feel comfortable. The cost is a little bit expensive, but the quality is good. I also go back for check-ups every now and I feel very comfortable with the Miracle-Ear reps.
Reviewed May 11, 2020
I have partial hearing and the higher tones is where I had issues. With hearing aids, I can hear better, especially when females speak to me because their voices are higher. I don’t have to repeat that much anymore, so my daughters are a lot happier. I like the fact that I don’t have to have the volume on the TV up as much as well. It’s really cool that it’s paired to my phone so I can use them for that and use them as headphones. The only thing I had difficulty with is I can’t pair two Apple devices to the headphones. I tried to pair my iPod and when I did that, I only got sound out of one ear then with my phone, I got the sound out of the other ear. It’s bizarre, but I can live with that.
Miracle Ear also offered $150 in free restaurant thing and they use that Restaurant.com card, but they don’t have a lot of choices. So far, I haven’t been able to use it. My hearing aids stopped a couple of times as well. I didn’t hear anything, but I cleaned them and that worked. The gentleman that I was seeing was excellent too. Unfortunately, I won’t be seeing him anymore because I moved. Everything has been great with them so I’ve been really happy.
Reviewed May 11, 2020
We got advertisement in the mail. We checked it out, and the person who took my evaluation was very good so we went with Miracle-Ear. My wife thought I had a problem with my hearing. So, we went and there were some issues. We meet up every three months or as required. And the rep is there, she cleans up the hearing aids, checks it, and sends me on my way. Very polite and very friendly. She does an excellent job.
I already went through the basic hearing aids and had a newer one. So, now, I don't have any batteries with it. I just charge it up once a day. I saw on the internet or maybe in a magazine which seemed like the same thing that I got, and they're charging $400. So, cost-wise, mine seems very significant. I paid about 2000 minus the 3000 that insurance took over. But it seemed kind of excessive. If there’s more technology, what they described in their advertisement seemed to be the same. So, the only thing I can figure out is I do meet with a representative three times or four times a year, or more so whenever I need it. And maybe that’s why the product is a little more expensive.
I can hear better and I have control over it with the app. I can increase or decrease it. I can deal with the background noise and with other areas too using my app. So, that’s good. I’ve tried to recommend it to other people but they were more like, “No, too expensive, can’t afford it,” and stuff like that, even though I tell them, “You go there for free and they'll just check you out,” and they're very good technicians, they know what they're doing and they're very friendly. But other than that, I’m satisfied with the technician, and the service, and the product.
Reviewed May 10, 2020
I didn't know that I had hearing loss before I contacted Miracle-Ear. I saw them at a show and got my hearing checked there just for fun. I had it double-checked again and got hearing aids. I got the behind-the-ear model and it's not really very comfortable. If they could improve it, it would be great and it can be improved. I didn't have anything in my ear. Customer service has been great, though.
Reviewed May 9, 2020
The Miracle Ear reps were very professional and I'm very well pleased with them. The first person that I worked with was new at it a few years ago and later, I worked with a person by the name of David. He seems to answer nearly all of my questions and if I have an issue, he has been able to fix it, correct it or adjust it. My first set was battery operated where the probe was inserted into the ear canal. This is my third set and they are self-charging, so I've had no problem. The quality is top-notch too. My hearing loss is severe, especially on the different tones, the higher and softer tones. I don't have them in my ears sometimes, but when I wear them, I'm able to hear things that I haven't been able to hear before. The biggest thing is my grandchildren and my daughter. They all have soft voices and it was difficult to hear what they were saying.
Reviewed May 9, 2020
The consultant that I worked with was very good. We tried different ones and the Miracle-Ear Hearing Aids felt the most comfortable at the time. However, it doesn't feel good in my ear. The only time I really need it is when I'm watching TV. Sometimes I have a hard time understanding what they're saying. If only I could get something smaller to put in my ear. We're gonna be making an appointment to see them probably the next week or two. It's just that I've been self-quarantined here.
Reviewed May 8, 2020
Our primary care doctor, Dave, recommended Miracle-Ear for Lawrence. Their reps are super nice, and if you have a problem, they’re right on it. The hearing aid has a tiny globe that goes inside the ear, and the part that controls the TV or talking to me is on the outside, on top of the ear. They're one of the most expensive ones. They’ve been great. I can talk to Lawrence without shouting. Also, he can watch TV and I could have the mute on, and he could still hear it, and I would not have to deal with the TV. I’m very happy with Miracle-Ear.
Reviewed May 7, 2020
Harry lost one of his Miracle-Ear hearing aids and we had to get another one. It wasn’t covered under the warranty because it was refurbished, and then they gave him a different size of hearing aids from the one he already has. So, I’m not very pleased with them at all. I guess they didn’t have another one. It doesn’t work that well anyway. Harry doesn’t hear very well at all. It’s a total waste of money in my opinion. I wish I hadn’t spent the money. I still owe them over $2,000.
Thank you for reaching out to us Nancy. We are sorry for the experience Harry has had. Please reach out to your Customer Care Team to discuss further. You can reach us at 800-241-1372.
Reviewed May 6, 2020
I was wearing hearing aids before but didn’t like the company I got them from. I got a Miracle-Ear coupon in the mail and thought I’ll call them and see about it. I’ve been wearing the behind-the-ear model for three years before and chose that model again. It took some time to get adjusted to the Miracle-Ear's volume ‘cause it seemed to cut out when I was in a large room with people. But customer service kept working with me and letting me come back until we got it to where I was satisfied with it. I would recommend Miracle-Ear to anyone. Without them I couldn’t hear or I wouldn’t be able to hear most of the conversation and what’s going on around me. They’re always friendly and act like you’re a long-time friend. They’re accommodating and willing to work with you until you’re satisfied with your hearing aids.
Reviewed May 5, 2020
I'm almost deaf. I did my research. I went to a couple of other companies. I had a company that my insurance would have paid for. But the Miracle-Ear was the only one that went through the step where I could hear. I wanted a level of hearing that I used to have. We tried different hearing aids and the one that goes on the outside of the ear was the only one that gave me what I wanted. I had to spend extra money but it's well worth it. I would have loved to spend less but I gotta hear. I produce trade shows for a living. And with the functionality of this one where I can knock out the background noise, it's the only one that did it.
I've had issues with mine because it got wet because I was out in the rain. And even during this shutdown, the reps saw that my hearing aids got fixed and I got them back. I deal with people all the time. I'm out in the public constantly. And the customer service or the rep I dealt with is the best I've ever had anywhere, with any experience, bar none. Beyond excellent service.
Reviewed March 22, 2020
My audiologists, Justin, was very knowledgeable and took the time to explain all aspects of what to expect through the whole process. I would recommend him, his office and the ME Energy R XL 5 hearing aids to anyone with moderate to profound hearing loss. Changing my life everyday in many ways. Fully customizable with your iPhone. C.
Reviewed March 20, 2020
I've had Miracle-Ear for a year and a half now. Spent over three thousand for one aid. All I get is noise from it even though they adjust it. I hope this review will warn buyers to buy another company.
Thank you for your feedback. We are very sorry to hear of your experience with Miracle Ear. We encourage you to reach out to our Customer Care Team at 1-800-241-1372 to discuss further.
Reviewed March 14, 2020
My opinion only, my husband has had his hearing aids for about 2 years and every visit he tells them he can’t hear with them. I don’t want to continue to pay for something that isn’t going to help him. By the time they are paid off the cost will be a little over than $4,000.00. When he puts in new batteries that are new from the package they don’t work either. We would like to return them. They are already refurbished hearing aids. I’ve talked to the finance company and after he goes to his next appointment I’m to let them know if the company will take them back.
We are sorry for the experience your husband is having. We encourage you to reach out to our Customer Care Team at 800-241-1372 to discuss in further detail.
Reviewed March 3, 2020
First of all, the men hearing aid specialists I've seen never explained anything about how the brain does the hearing not your ears. Never explained about low frequencies for consonants and high frequencies for vowels, etc. B. Matthews said my hearing aids were set wrong. She did such a good job of fixing my hearing aids, I can hear everything now like normal. She is a real asset to Miracle Ear. She was so kind and I could tell she really cared about me as a client and person. I think she is absolutely awesome!
Reviewed Feb. 29, 2020
Purchase these hearing aids 3 and a half years ago. I had to have them returned 3 times for replacements. I had to go 2 weeks while the facto They were recovered under warranty. Now one of the tubes was broken and they wanted $100 to send them off to replace this one tube. I tried to get on their website to complain but they won't even provide a place for feedback. The product is worthless.
Thank you for providing your feedback. We are sorry for your experience and encourage you to contact our Customer Care Team at 1-800-241-1372 to discuss this matter further.
Reviewed Jan. 12, 2020
I first received my hearing aids about 8 years ago, I was having problems with them, or better yet, getting adjusted to them. Laura worked with me on how to get use to wearing & using them. Once I learned on how to adjust them they have been great. Cathy a tech in the office helped me get a new pair through OWCP. Then Lori came to work for Laura & she has been great. Very experienced in what she does, gives me the required test & makes adjustments to my hearing aids as needed. So far, Cathy & Lori have gotten me the newest aids that OWCP will allow me to have with my hearing loss-- I understand that Cathy is no longer with the company-- it's a shame, she was good. Lori, as mentioned is also great, she believes in taking care of her customers, helping in making them comfortable with their hearing aids. Since Lori has been around I know I will received professional care.
Reviewed Dec. 23, 2019
I like the Miracle-Ear rep. He is very explanatory and if you ask him a question, he’ll answer it. I had gotten behind-the-ear hearing aids. I’ve had them for about two years, and at the time, they were the top-of-the-line. I like them. I also like the fact that my iPhone works with them. They’re expensive, but from what I can recall from my youth, they recover about 90% of my normal hearing. If I’m not wearing them, I can’t understand what people say at all.
Reviewed Dec. 22, 2019
I knew the guy I dealt with at Miracle-Ear Hearing Aids. The last time I was in there, the lady who helped me was good. The Miracle-Ear hearing aids seemed to work all right. They’re a bit high-priced though. I got the one behind the ear. My ears itch all the time, but I know this happens to a lot of people who have hearing aids.
Reviewed Dec. 21, 2019
I have no hearing in my left ear at all. I knew Miracle-Ear Hearing Aids was an old company and I’ve seen their ads. The person who sold the hearing aid was very, very nice. They’re good, but they’re not the best. They need to have their hearing aids adjusted. I’ve been back once for a yearly checkup, but I go every three months for a cleaning and the experience was okay. The cost was extremely high with no insurance coverage, but I’m satisfied so far.
Reviewed Dec. 20, 2019
I got the one behind the ear and I love it. I can hear better. Plus with Miracle-Ear, you can go to the office and have it repaired. They have a place where you can go and ask them questions. I'm very satisfied.
Reviewed Dec. 18, 2019
My husband's cochlear gland on both sides is damaged so he has partial hearing loss. Miracle-Ear's advertising got us started. The rep we dealt with was extremely helpful and very informative. He explained why my husband could not wear a certain type of hearing aid and explained what was the cause of his hearing loss. My husband likes the hearing aids. He won’t be able to recover full hearing, but the hearing aids do help. He’s able to communicate well and he gets along well with them. As seniors, we would love to see the cost drop. But Miracle-Ear is very good about adjustments and any little issue that he has, they’re extremely helpful about being there for him.
Reviewed Dec. 15, 2019
I have a partial hearing loss. I went to the VA because there’s a service connected disability and they wouldn’t help me. They said no. But they did after a time. Two months into it, they fired the young fellow that they had hired there to do this job because of the way he was treating people. The head of the department up there in Winston-Salem, North Carolina got a hold of me and talked to me. And then, I reached out to Miracle-Ear. I’ve had five pairs of them, everything from $5,000 to $7,000. They were actually too much money. but I can’t do it anymore. Their hearing aids don’t work. I have trouble hearing. Now, I only got one hearing aid. One of my hearing aids doesn’t work so I need to see the guy to fix it. But every time I call them, he’s not available or he’s not gonna be in today, he’s gonna be in some place else. I got mad at them.
Reviewed Dec. 14, 2019
I got a brochure through the mail saying Miracle-Ear was 30% off. We went in and talked with them. I needed hearing aids, so we went ahead and got them that day. I’ve got tinnitus, and it was getting worse. Miracle-Ear was not able to eliminate it altogether, but it makes it a lot more tolerable. They were very good. Anthony could zero in the hearing aids to almost eliminate it. He prescribed a style after he gave me the hearing test. With my range of hearing, he recommended that would be the better style for me. He told me when I took the hearing test, he said, “I can’t bring back the hearing that you lost,” but he said he could make the hearing that I have better, and that has been what it’s done. It seems a little clearer. It’s nice to have the different volume levels.
The reps from Miracle-Ear treated me very well. A lot of other guys went through the VA and I would probably go through the VA if I ever got them again because of the price. It is for free. You can’t beat free. But what Miracle-Ear had done for me such as the adjusting and the different hearing tests, I would have to give them an A-plus. I’ve had them for five years now, and they still continue to work great. So, I’m very well-satisfied with them. Miracle-Ear has done good for me.
Reviewed Dec. 13, 2019
I could hardly hear anything out of my left ear and Miracle-Ear helped me tremendously in the left and right ear. Nothing is foolproof though. When my son talks forward and I’m behind him, I don’t hear him since he talks very softly. I have two over the ear hearing aids. I was told it would be best for me. I get them checked every three or four months and Jeff has been very fantastic.
Reviewed Dec. 10, 2019
I've had my Miracle-Ear hearing aid for five years now and it has been doing fine, so far. I got the most expensive one. I got two that goes into the canal for both ears. The quality is excellent. It did improve my hearing.
Reviewed Dec. 7, 2019
My mother's hearing can be good at some times and bad in others. It all depends on her system. She had MaxEar before and they didn’t work well at all. The Miracle-Ear work a whole lot better. We purchased it a year ago. It was already a year last April. That was when the 12-month, the 0% interest program ended. We got the one that goes inside the canal where the battery is on the outside, but the tube goes inside the ear.
When she has the hearing aid on, for the most part, she has a much better chance of hearing what we say. Before, we couldn’t always guarantee. There are times when she hears perfectly, but it has always been more of a part of her system as opposed to the hearing aid. There are times when we wish the batteries would last longer, but that’s just a function of all hearing aids. The batteries don’t always last as long as they'd like. But we do take advantage of every three to four months check-in for the hearing aids to get repaired or cleaned out.
Reviewed Dec. 6, 2019
I've been with Miracle-Ear for three years now and everything has been good with them. They seem very thorough and nice, and they have offices all over the United States. Their team is friendly and nice. I get seen and in and out. I don't have to wait around. Moreover, the hearing aid's quality is very good.
Reviewed Dec. 5, 2019
The first time I went and saw the hearing specialist she made me feel very comfortable. She has great customer service skills. When I got my hearing aids I was amazed at the things I haven’t heard in years. She did a great job adjusting all my tones. Every time I go back for a checkup she does an awesome job making sure everything is working right and that I happy and satisfied. Thanks Miracle-Ear!!!!
Reviewed Dec. 5, 2019
I like the service I get from Miracle-Ear. Any time I call and need service, they get me in as soon as possible. If I call them right now, they’ll have me in in a couple hours. That’s what I like about them. I’ve heard stories of these other places that say, “Well, maybe we can get you in next week.” It’s always been a good experience with Miracle-Ear. They do me quite well, and the hearing aids work great. The quality of the hearing aids is really good.
Reviewed Dec. 4, 2019
My Miracle-Ear hearing aid experience has been good, so far. I've had it for two years now and they seem to be fine. I bring them in every three or four months and make sure everything’s tip-top. So, I’m happy with them. I can hear better now.
Reviewed Dec. 2, 2019
Everything’s right on track with my husband's Miracle-Ear hearing aids and we’re really happy with everything. The girls at the Corning office are wonderful. We decided to go with Miracle-Ear because of the convenience of their location. With his hearing aids, my husband went up to our neighbor’s house that has a little grandson, and he came back in tears. And he said, “I heard him.” He hadn’t heard him before. Also, he likes the fact that he can control either setting one or setting two when he’s out in a crowd.
Reviewed Dec. 1, 2019
I was getting hollered at a lot. I had a couple of buddies that had gotten Miracle-Ear and they were happy with theirs so I decided to check it out. I’m in my second batch of hearing aids. The first ones were behind the ear, and then I got newer ones with the wire which goes in the ear. I don't like the part that's hanging behind my ear because sometimes, it's loose and I gotta really be careful so I don't lose it. Then the part that goes in the ear is okay. I don't have to keep pushing it in.
I was up in Fargo, North Dakota and when I went back in for checkups, the rep at Miracle-Ear was mostly in a hurry to get me in and out of there. It didn't do me much good except that I was in there at least. But the one in Alexandria, the lady down there takes her time and she's really helpful. Her name is Kate. I really don't have any big issues. But every time I got in there, it seems like there's an adjustment that's made or something to make it a little bit better. My Miracle-Ear hearing aids are way too expensive, but they helped a lot. I've been missing out on a lot of bird singing, and my wife hasn't hollered at me quite so much anymore so it's a good deal.
Reviewed Nov. 30, 2019
Miracle-Ear has excellent service and they are extremely friendly. I can call anytime and get an appointment if I need anything, and they get me in right away. They call me by name when I walk through the door. I had gotten behind-the-ear hearing aids. After all the testing was completed, they determined that that would be the best style for my needs. I just upgraded from the original ones that I got from them though. I got the one that is one step below the very top and I absolutely love it. I can hear better and it has 20 channels altogether. There are a lot more I can do with them than the old ones that I had. It has made life more positive. My wife, who has accused me before of having selective hearing, doesn’t yell at me as much. Now, I’ve got no excuse.
Reviewed Nov. 29, 2019
I was having trouble at work in meetings and different comments had been made that my hearing wasn’t so good. So I thought I better go check it out, which I did. And they provided very good service. I’ve been very happy with Miracle-Ear. Anything I’ve needed changed for the ends or anything I’ve needed here in Maplewood, they’ve taken care of it for me. I go in every twice a year and they put new ends on them for me, and are more than happy to help me if I got any questions. We go to Florida in the winter time, and I had lost the tip of one of my hearing aids. I looked up a Miracle-Ear dealer. It was down the road from where we were staying and they replaced it for me, no questions asked. They were as nice as they could possibly be, so customer service is excellent. With the hearing aids, I can hear treble voices. But I wish they were a little less expensive.
Reviewed Nov. 28, 2019
During 45-day trial, one fell out due to poor fit. I purchased hearing aids for $6200, receiving them on October 8. The purchase agreement states that if the device does not fit my needs it may be returned within the 45 days. I did go to the office for adjustments twice. On a visit October 31 the sales person suggested I might want to get locks to prevent any possibility of their falling out. I agreed. On November 18, I found he had done nothing about locks but would do so.
On November 19, I was doing an errand and lunch with a friend. Not long after my return home I realized the right one was missing. I contacted the office and was told to go in on Thursday, the 21st. I did so and the agent was not there; receptionist said he was ill and she could do nothing. This was my 44th day. She gave me an appointment for the following Monday. The agent spoke with me at 3:00 and asked if could come in earlier than scheduled, like right away. I contacted my friend who was driving me and I called the agent back and said we would be there in 20 mins. We were. He wasn’t.
We called the office and they called his personal phone. He came running down the hall. We had a most unpleasant exchange. He kept yelling: "You lost it." No, it was a bad fit and fell out and I claim a refund of my first payment and call the deal off. The corporate office in Westlake finally emailed me that they don’t accept returns but want to work with me. I’m through. I want no contact with them.
Thank you for reaching out to Miracle-Ear. We apologize for any issues you may be experiencing. We would like to assist your further. Please call us directly at: 800-241-1372. Kindest Regards.
Reviewed Nov. 28, 2019
I was having mostly high-frequency hearing loss. With Miracle-Ear, it’s a lot easier to hear both my granddaughter and my wife and also the television and music. I’ve been very happy with the devices I have. They're expensive but it helps if you have insurance coverage which I do. We live in a rural area and there aren't a lot of hearing aid brands available, so Miracle-Ear is the best known. Their customer service is very good. I see them every six weeks or so. They clean the hearing aids and check my hearing again, if necessary. I’ve been very happy with the service and very pleased with everyone that I’ve encountered.
Reviewed Nov. 27, 2019
When my uncle was a young man in his 20s, he had to start wearing a hearing aid and he always chose Miracle-Ear. When we had to get hearing aids for my friend, I told her that my uncle always swore by them so she asked where he went and got them. They were good hearing aids when she bought them new. She passed away and she gave them to me. I've had it for about two years. It's a behind the ear hearing aid, and then a tube goes inside the ear. They're excellent. As long as I have the hearing aids, I always get free cleaning as often as I want to. I go in wherever they tell me to and get them cleaned every four months or whenever I get in there. They also give me a hearing test once a year. They're extremely nice people.
Reviewed Nov. 26, 2019
I had partial hearing loss and Miracle-Ear seemed to be a good choice. My husband uses Zounds but I wasn’t happy with that. I have Miracle-Ear's inside the canal model and I'm not too satisfied because the right one keeps falling out. The right one never fits properly and it sticks out. Miracle-Ear tried to wiggle it down but it just never works. I phoned them several times and I have an appointment next week. I am going to tell them that I really think I need a new right one. The left one is fine, though. Their customer service is very nice and the quality of the aids is fine too. I should wear them all the time, but I don’t. But I know there’s a big difference when I wear them.
Reviewed Nov. 25, 2019
I was starting to not understand people and realized my hearing was failing. I compared a lot of products and looked for somebody local in Palm Bay where I could get good service. I got the behind-the-ear from Miracle-Ear. With it, I had a very drastic improvement in my hearing. I’d like to keep the rechargeables, but they didn't have it at the time so I’m hoping to upgrade with Miracle-Ear at some point.
Reviewed Nov. 24, 2019
They're all friendly and really nice. I like them. My right ear won't even do a hearing aid now, and my left ear is slowly losing the hearing too. But the hearing aid works on the left ear, so I'm fine. And they're really good. But I still get a lot of the background noise. If I'm in a room with other people, I have trouble hearing. I've told them about it and supposedly, they have tried to fix it, but it's still there.
Reviewed Nov. 23, 2019
My husband was having trouble especially hearing anything that was high. He could hear things that were low a lot easier than high. He was having trouble in conversations and being in places with background noise. There is a Miracle-Ear office in our community, and so that is the first place he went to. His doctor had recommended that he go there rather than go outside that area. They're always wonderful on the phone when I talk to them. And my husband is very pleased. There has been quite a bit of difference since he got the hearing aids. It has helped him outside with more people. It's helped him even listening to programs on TV as well. He still really has trouble hearing things that are of a very high pitch, but it has improved.
Reviewed Nov. 22, 2019
I went for a long time denying that I needed hearing aids and then I finally decided to get one. Miracle-Ear is absolutely great. I can hear pretty well without the background noises interfering. Before, I had some cheaper model and it heard everything, but Miracle-Ear is a little bit better. My old ones too were badly screened for some reason, but they were nice and you just plug them in at night and you're good to go. They also do a marvelous job of really cleaning them. I've been in California for a while and back and I'm really behind on having it cleaned, but I'm back home now so maybe I can get myself back to my regular routine.
Reviewed Nov. 21, 2019
Linda, the customer service rep from Miracle-Ear, is absolutely precious. My biggest complaint is the price, but I’m on my second set of hearing aids now. It must have been about 10 years I’ve had them. I could do without the hearing aids, but Linda’s adjusted them really well. I used to have some problems with TV and different things, but with the volume adjustments on them now, I love them. They're good. And the service has been excellent. I would recommend them. In fact, I have recommended a couple people.
Reviewed Nov. 20, 2019
I've had very little hearing loss and it was fixed with hearing aids. They’ve treated me fairly, expense-wise, and I've got a good relationship with them. They’ve got a receptionist that impressed me, that always hand me another schedule to come in later before I left. She’s very friendly and nice. They are good people to do business with. They do a great job. Number one is their professionalism, and they have equipment that they use to further evaluate how the hearing aid is performing in my ear. I’m very satisfied.
Reviewed Nov. 18, 2019
A hearing aid was sent back for repair a week after the warranty expired on behalf of my sister. She had to pay in excess of $300 for repair. When it was returned to her, there was a crack in it. She put it off to the side thinking that she would have to pay more to get that repaired. I found out and have had no luck in discussing the problem with anyone associated with Miracle Ear. It was their fault. It was not cracked when she sent it in. They are saying they won't repair it now, as the warranty has expired. This was secondary to poor workmanship. Between her and my Mom, with interest, two sets of hearing aids cost them in excess of $6,000. They can actually hear better with a $19.95 unit from Walmart. Something needs to be done! Do not purchase a Miracle Ear hearing aid. There are better ones on the market.
Thank you for your feedback. We apologize for this experience. Please contact our Customer Care Department at: 800-241-1372 so we may further assist you.
Reviewed Nov. 16, 2019
Totally thoroughly taken care of in testing, explanations, recommendations, helpful advice, lovely program to deal with. All my concerns were addressed and I was total at ease with all the staff! Couldn’t ask for more!
Reviewed Nov. 16, 2019
I cannot recommend Miracle-Ear enough! I went in about a year ago here in Reidsville, NC. I decided after my visit and test I wanted and needed help with my hearing. I have loved not only what I decided to get, but also the follow-up visits to just check on things. There is no charge for these visits! I have always felt 100% cared for by Jack and Christina. I highly recommend them and their products!
Reviewed Nov. 16, 2019
My hearing loss was not very severe but the Miracle-Ear Hearing Aids advertisement they sent out made me go with them. My interactions with their reps have been very good. I got the one that goes high over the ear and so far, I’ve had no problem.
Reviewed Nov. 15, 2019
I was very please with the entire staff here in Yuma Az. The difference is incredible. Can’t believe what I was missing. Jennnifer was courteous and kind and Charlie was amazing! He explained everything in terms I could understand. I learned so much. The costs are a little alarming however. I have TriCare spousal insurance and hearing is not covered for costs. Being on a fixed income will make things difficult financially. However it seems hearing loss occurs over multiple years at such a slow progression that we don’t really notice the significance. I personally scored in the 3 range. 1 being great 4 being deaf???? So I am glad I went. Have you hearing checked early on folks! Don’t isolate yourself because you don’t hear well and can’t communicate or respond. Seems it pushes the onset of dementia???
Reviewed Nov. 15, 2019
I have had two decades of use with this company and each year the products perform to perfection and continue to improve. By insuring follow up regularly and quality personnel who are well trained and updated, my hearing loss is not a disability it could have been. TV watching is a pleasure for me and especially my wife. LOW volume and directly into my hearing aids, even when the TV is muted. Conversations and meetings are a pleasure.
Reviewed Nov. 15, 2019
I had a previous Miracle-Ear for about four years and this is a replacement. I went back to them after my first experience with them, which was fine. I did the behind the ear this time because aging has reduced the hearing in my other ear. So it was better to work in concert with the two ears instead of having one separate. Everything is great and as expected. I'm still in the stage of getting used to it, but things are going along fine. The quality is good and the dynamics of it are good, so I'm happy. Whatever I need, I can get. Whenever I go in, they can help me. And I get plenty of follow-ups and adjustments. Everybody's gonna hem and haw about the cost, but speaking with other people, it's comparable to anything else.
Reviewed Nov. 14, 2019
I have four-and-a-half year-old hearing aids from Miracle-Ear and they are the little ones that go into the canal. I like them the best. I also have other ones which were my deceased brother-in-law’s. They are a little higher and the kind that flips around the ear. He never wore them and he had them for about four years while he was suffering with cancer, so my sister gave them to me. Recently, I thought I was going in to have them raise the volume up on those hearing aids with the wire that goes around the ear and their rep said he couldn't do it. They have all this new stuff set up in there and I don’t know what they did with the old computer they used to use in there when I go in.
I used to work with their rep, Greg, and when I couldn't hear certain things, he gave me another test. But the first lady I went to, Ann, didn't give me a complete test like Greg did. She was there when I first bought my hearing aids and I didn't like her. She was charging me two bucks for a little bit of this and nitpicked them all the time for something. I was also told that she had a very bad personality, so they fired her.
Then Greg came in and he was a great help. He put something around my head and said that all the nerves behind my ear were dead. He was really good and I miss him. I was surprised when I went in there the other day and he wasn’t there anymore. Also, I don’t know who this new guy is in there but he said that my request to put the volume a higher wouldn’t work with the new technology computer crap they got in there. won't go back there and I'm really disgusted with them. But I’m 84 and I can’t be going out buying hearing aids all the time.
Reviewed Nov. 13, 2019
I’ve been going to see Mary ** since I got my hearing aids from her almost a year and a half ago. She has always helped me and been extremely helpful and nice. This time she really pulled off some magic or a miracle. I don’t know exactly what she did but when I went out to the waiting area while my niece was in to see her (my brother-law also sees her) I could hear every word that was said, including words off and on of the phone conversation that was also going on. I’ve never heard this well in years, no, make that decades!
I’m enjoying my newfound life of not having to say “what” even when I’m watching TV. If Mary ** were here right now I’d probably kiss her. I know you never can hear as well as what you did before you lost some of your hearing but the hearing I’m experiencing right now sure seems extremely close to me. I’ve had other hearing aids from other companies and they either didn’t fit or would not let me hear anything that didn’t sound like it wasn’t coming through a tin can and string. Thank you Mary ** for your miracle and thank you Miracle-Ear for your wonderful hearing aids. God bless you all.
Reviewed Nov. 13, 2019
Miracle-Ear was closer to where I live, so I bought a hearing aid from them. I have it for almost two years now and so far, my experience has been very good. But I have to go back sometime this week because if I put my finger in my ear and push it down, I can hear better. So, I need some adjustment on my hearing aid. Other than that, the girl who assists me there is very good. Also, the hearing aid has helped me a little bit, but hearing is very difficult. It improved my hearing in one-on-one conversations as well as with two or three people, but in a group, it's still lacking.
Reviewed Nov. 12, 2019
Mrs. ** was very thoughtful, patient, knowledgeable, friendly, she took time to listen and explain details in a way that was so gentle and assuring that was easy to understand and if for some reason you didn't she made you feel so comfortable with her that you could ask and not feel rushed or hurried out the door, this was my third visit and my father's second and every time we look forward to our visit because of her, we need more people like her working in the public offices to make the clients feel appreciated, valued and respected.
Reviewed Nov. 12, 2019
My husband has had hearing aids for years and he upgraded to Miracle-Ear. We figured no matter where we were we could always get to a Miracle-Ear. At times, he still has trouble making out words and he tells me to look at him when I talk. However, he changes things and does different things. This last time, for some reason, moisture stays on his hearing aids. He had this little jar that he would put them in, but it wasn’t drying them. He also said that his skin is very oily. I don’t know if that has anything to do with it, but he bought a metal thing that you plug in to put his hearing aids in at night. The customer service is very nice. Brad does a very good job with us. He explains things and shows us so that we see.
Reviewed Nov. 11, 2019
I talked with Miracle-Ear and asked them about the insurance, and they said they'd take that 100%. But with the other people, it was $500 or $600 that I had to lay into. So I went to Miracle-Ear and the people there were nice and they talked to you. They were great. One of them showed me how to put an app on my phone where you turn them down or up if I had to. And as far as wearing the hearing aids, you can hardly see them. They're good quality. When I don't have them in, all the background noise comes together. But now that I have it, I could concentrate when somebody is talking and the background noise doesn't bother me.
Reviewed Nov. 10, 2019
I had my hearing test where I go to my doctor, and they said that I needed hearing aids. I saw Miracle-Ear on a magazine and there was one real close. I went, and I was pleased with what I heard and how they explained everything. Greg in particular was very impressive. The quality of the hearing aids is great. I’ve got a second pair now, and I have the Bluetooth that connects to my iPhone and my iPad, which I really like. Now I hear on the telephone better. Also, if I’m watching something on my iPad and it has sound, it won’t affect anyone close to me.
Reviewed Nov. 9, 2019
Miracle-Ear had a special thing then and the price was good so I purchased hearing aids from them. The cost was good. But if you pay for something and it doesn't work that well, the price is not as good, it doesn't matter. Also, their customer service is not as good as it used to be. It was much better when there was a lady there. I'm not that comfortable with them anymore.
Reviewed Nov. 8, 2019
The customer service was great. The receptionist was very congenial. I can hear when I'm wearing the hearing aids. But I can't hear word when I'm in the big room of the brewery. So they're trying to adjust them to take that out. But the hearing aids are pretty good in other crowded situations.
Reviewed Nov. 7, 2019
I was having a lot of trouble hearing everything in people’s conversations, so I was just standing around going, “Mm-hmm, whatever”. And I couldn’t hear my pastor talk and some parts of music. I saw a Miracle-Ear Hearing Aids ad in the paper, that they had two for the price of one, and since I’m on a very small Social Security income, that was perfect for me. So, I bought them and I love them. Their customer service team is wonderful. The receptionist Cynthia is a darling and she has such a wonderful attitude. I see her with other people too, and she’s terrific. The other rep is excellent. He takes really good care of what I need. And he’s personable and he seems very knowledgeable.
Miracle-Ear hearing aid feels fine, most of the time. But sometimes, I don’t think it’s all the way in. When you take the mold of the ear, it doesn't go as far into the ear canal as it could because that would make it so they won’t fall out and I think that they would sit better. Nonetheless, I can hear people talk, and I can hear my kids, and I can hear music. They’re wonderful. One time I lost one of them outside and then we had a torrential rain for a few days. And I finally found it a long time later, and just figured to let it sit on the counter and let it dry out and see if it works. And it worked just great. And then another time last year, when I was shoveling snow outside, I lost one. And yes, they do tend to fall out. We had to wait for it to melt. And then I found it again and that didn’t work after I tried. But I sent it in and it came back even better than it was before.
Reviewed Nov. 6, 2019
I’m pushing on to 90 years old, so I'm limited on a lot of things, and I have inside of the ear hearing aids. All I have to do is change my little thing there, and I can hear better, although I just don’t change it early enough sometimes. We've got to Miracle-Ear a couple times a year and have had the hearing aids checked.
Reviewed Nov. 5, 2019
I've had Miracle-Ear for about a year and a half and I really like them. The hearing aid goes in, but then it has a wire that goes behind. Plus I love their customer service.
Reviewed Nov. 4, 2019
I had hearing loss in both ears and they were bad. I got the behind-the-ear type of hearing aid from Miracle-Ear. That was the one that was recommended and they charge, which was way better than those with little batteries. I just throw them on the charger and I like them, so far. They are a lifesaver for me. My hearing is way better now, like night and day.
Reviewed Nov. 3, 2019
I got behind-the-ear hearing aids from Miracle-Ear and I was able to et a discount through the Alabama Retired Employees Association as a member. The hearing-aids have been great. They've made all the difference in my quality of life and being able to hear. I was starting to have to read lips and now I don't have to do that anymore. Every time I visit Miracle-Ear, their reps do everything and things go smoothly.
Reviewed Nov. 2, 2019
I had gone with another company who shut down, and Miracle-Ear got their customers. Their customer service keeps us with them and encourages us to have others check them out because we’re confident that the office we’ve been going to is exceptionally responsive to our needs. Technology goes forward and Miracle-Ear is part of that. As Miracle-Ear upgrades to stay pace with technology, I usually take advantage of that because I’m profoundly deaf without them. With the automatic features they have, I don’t have any trouble with crowds, though I do have trouble with the direction that the sound comes from. But I’d like to see a better price since $8,000 for the ability to hear for a few years is a little high.
Reviewed Nov. 1, 2019
I’m 80 years old on a fixed income. I can’t afford the hearing aids that I really needed and my insurance doesn’t cover it. They got a payment, but I can’t afford the monthly payment. I’m deaf in my left ear and Miracle-Ear has this new transmitter. I got it in both ears so I would be hearing out at both. But it’s really expensive. The one I got in my ear now is 4,000 and I've had it for six years. My hearing aids are okay. Just a lot of times, I can’t hear people talking to me. I have to have my speaker phone on to hear. But even if I put it up to my ear with my hearing aid in, I still can’t hear it. I can hear just about the same without it as with it. Nonetheless, I've had great experience with Miracle-Ear. Their reps work with me all the time. Every time I go in, it’s somebody different. But they had one guy I just liked and he was super nice.
Reviewed Oct. 31, 2019
My mother purchased a hearing aid from the Florence KY store a while back and has received the run around as the device wasn't sized properly and as a result she lost the unit. Since then we have received the run around as Miracle provided her poor service in not sizing it properly and not standing behind their product. They had originally talked about working with her in providing a replacement at a reduced cost but basically told us to get lost as they were not going to do anything to stand behind their product. As a result, I recommend no one ever buy a product from Miracle-Ear.
Thanks. Kurt
Reviewed Oct. 31, 2019
I've got them since 1999, and I've had good luck with them, and that's why I had stayed with Miracle-Ear. My hearing in the left ear is almost completely gone, and I was told that all the nerve endings were gone. But I can hear a lot better with the right ear, so I'm more than satisfied with their hearing aids. But they were quite expensive. Other than that, I'm very pleased with the service that I get from there. I get my hearing checked every year with Tess. She cleans them every three or four months. I get an appointment when I leave and I have particular days that I can't come down there and we just work around them. I'm very satisfied with it.
Reviewed Oct. 29, 2019
I couldn’t hear lower sounds and conversations and got a behind-the-ear hearing aid with a little wire running into the little thing in my ears. I got it about two years ago and there was not too much other stuff available. Now, they even have no battery ones, while mine’s still a battery one. I got the best package deal and paid 7000 for my Miracle-Ear hearing aid. Now, I see all these advertisements for $400 to $1000 hearing aids. But overall, I like my hearing aid.
Reviewed Oct. 28, 2019
I'm very happy with Miracle-Ear. The lady running the office in Warwick in Rhode Island is very nice. They are terrific people. They check my hearing aids every couple of months, and they clean those at no cost. I have the type that goes inside my canal, and so far, its quality has been good.
Reviewed Oct. 26, 2019
Before I contacted Miracle-Ear, my hearing loss was very bad. The functionality and performance of the hearing aid suggested to me were very good. I could control it with Bluetooth. And when it comes to customer service, the office I deal with is excellent.
Reviewed Oct. 24, 2019
I had some hearing devices before and they didn't work for me anymore. I went to Miracle-Ear, and their reps were great. They have even accommodated me when I couldn't get to the local office because it's too one way, and they have accommodated me on a Saturday before. I had a hearing test, and the gentleman told me what he thought I needed. I had a very thorough exam. I got the behind the ear hearing aids and it's great. I never believed I would ever hear this clearly. The other hearing aids I had before, they didn't even begin to compare what these devices offer me.
Reviewed Oct. 23, 2019
I have total hearing loss in one ear and partial loss in the other. A friend of mine had Miracle-Ear, so I went with it, and they recommended a behind the ear model. However, I have Meniere’s disease in one ear, and the hearing aid didn't help it at all. Sometimes, I wear it in the other side for the partial hearing loss and it works much better. I’m happy with it there.
Reviewed Oct. 21, 2019
One time, I was watching TV and then I turned over and there was a totally different sound. That was when I came to be aware that I had a hearing problem. I got started with Miracle-Ear and it works great. There is definitely a difference since I've had them and I’ve had a couple over the years. They’re expensive though, but which ones aren’t? I’ve enjoyed working with this one fella that I worked with most of the time. He was very cordial and seemed to know what he was doing, and we've had a good relationship. So far, everything has been going fine with my Miracle-Ear.
Reviewed Oct. 20, 2019
Everyone was noticing that my wife was having trouble. When she finally admitted that she needed hearing aid, I went with her to Miracle-Ear and she was the first to get one. She always would have the TV loud and when she got her hearing aid, I couldn't hear the TV anymore. I also got my hearing tested and I was losing some of my hearing ability too. I never was bothered by that and other people that were around me never thought I had that much of a hearing loss. But when I got tested, I was having a bit of hearing loss in one ear. I read a lot of information that having good hearing can help postpone Alzheimer's and senility when you get older. So, I said I'll take the chance. Miracle-Ear Hearing Aids seems like a cheap insurance to get something like that, so I got the hearing aids too.
My wife and I are both in our 70s and we've been fortunate financially to be able to buy a lot of things because of our income level. Usually companies who have been around a long time have a good reputation and people are usually satisfied with them. So, Miracle-Ear may not be the cheapest, but you get what you pay for. I have a relative that paid considerably less for their hearing aids from another vendor than we did, but they don't have the quality and they're not as good. Miracle-Ear has a lot better quality sound to them and it adjusts all the time when you go in and out of different environments. The customer service has been good too. We live in a rural area, so most of the time, people are friendly. If you're not friendly in a rural area, you're not gonna be in business too long. So far, I'm happy with Miracle-Ear. When there's an issue, they take care of it right away.
As people get older, people don't realize that one person might have a hearing loss, but the other person might be getting some too. And it's a good idea for both of them to be tested when they get to at a certain age. It should even be a requirement when you get to be at a certain age. Everybody should have a hearing test because I would've never known it.
Reviewed Oct. 19, 2019
I’m very happy with Miracle-Ear. Bill and Jennifer have been helpful and they treat me really well. I can walk in and they take care of me. I’m not in a position where I could pay for the hearing aids 100%, so even when I upgraded to better hearing aids, Bill helped me find the financing that I needed to find. They’re great people.
Reviewed Oct. 15, 2019
My father had quite a huge hearing loss. We did a test and we saw where he was. There were some areas that my father was actually below being able to see any kind of an effect from a hearing aid but we still elected to go with an aid and got a really good quality one. Miracle-Ear was a referral to us when we looked at our options. The hearing aid fits behind the ear. There's a piece that's in the ear then a little rope goes up and around the ear. I spent a lot of money on the Miracle-Ear and I believe my father is getting some benefit from them. The problem is my father's hearing loss can't be reversed or improved with the aids. It's only at certain frequencies so he still has substantial hearing loss. That's not the fault of the device, though. Other than that, the person who administered the test and helped us was really great about constantly giving us adjustments and sees my father about once every three months to resolve whatever issues he has.
Reviewed Oct. 14, 2019
My hearing loss is at 80% and I've had hearing aids for a long time. First I started, they were really good and better than nothing. Then, the ones that fit in the ear got so expensive, so I got something that fit behind my ear. Those weren't as good and then I had trouble. It seemed like I wore glasses and it seemed like I was getting sores. Then I ran into a gentleman and Miracle-Ear came along. He was in Missoula and I'm in Hamilton. He came down and we got to talking, then I went ahead and bought up there, then I've been really happy ever since. The overall functionality and performance of the hearing aids is 100%.
The worst I had was just the other day when the hearing aids went completely out on me and there was a little spring in there. Of course, the gentleman told me he'd come down and I said, "Well, maybe I can wait until you come down." But if you had hearing aids and then you don't hear, you could imagine how much problem it was. You would be reading lips or trying to. So, it didn't take me long to drive to Missoula and he fixed them right in front of me. He had some of his tools and they're technical tools that aren’t something bought at the store. He handpacks them with him on the road every day and I understood this. He was very nice. So, I've had a really good relationship with customer service, and they've been very friendly and accommodating.
Reviewed Oct. 13, 2019
My hearing loss was horrible and it was a lot of, “Excuse me. Pardon me.” I didn’t realize how bad it was and my daughter kept telling me that I needed to get a hearing aid. I have heard the reputation of Miracle Ear for a long time, and I liked what I heard. My husband and I go there. Scott has taken such good care of both of us and we had never met him before. He's very attentive and he tries to meet our every need that he can. He is absolutely wonderful.
I got a small device that sits behind the ears. It was his recommendation, and it worked well. It’s not like my normal, natural hearing, but I liked the fit. He's had to change the piece in the ear canal several times because I had a hard time getting that to fit, but now, everything is working and I’m perfectly happy. We were there yesterday and some little tweaking on it was done. All in all, Miracle Ear has made a big difference.
Reviewed Oct. 12, 2019
My wife was disgusted with my lack of hearing and she checked out Miracle-Ear, and we’ve been there for three years. I got the behind the ear type. It’s way too expensive and they make a lot of noise like you’re in a bucket. Improving the clarity of the words that I’m hearing would be the best thing because I’m not really sure I’m getting the message when people are talking to me. Also, I have to go get the little inserts that go into the ears cleaned out regularly because of wax. So far, I haven’t solved that problem and it’s a pain.
Reviewed Oct. 11, 2019
I have been using Miracle-Ear hearing aids for about three years and it goes behind my ears. I love its quality. I hear paper crinkling when I couldn't hear it before and a lot of little sounds. I like being able to hear things that I usually couldn't hear. The interaction with the customer service team has been very good and they kinda guide me. They’re friendly and nice.
Reviewed Oct. 10, 2019
Elaine has partial hearing loss and she got hearing aids from Miracle-Ear that goes over the ear, and there’s a little wire that comes down and sticks in the ear. She goes in for checkups but we haven’t had any problem with the performance and the quality has been good so far.
Reviewed Oct. 9, 2019
The receptionist were very pleasant and nice. My wait to see the Audiologist was short. Alex, my Audiologist was very nice and explained the function of the ear canal to me before testing my ears. After being tested he explained my results. I had a very good experience and will have my ears tested at this office again.
Reviewed Oct. 9, 2019
I wasn't hearing right, and I had to say, "Huh?" a whole lot and ask what people said. I had gone to Beltone for a free hearing test and I left. Then, just about almost a year later, I got a card from Miracle-Ear, inviting me to come in for a free test, and I was very impressed with the test that was given. It was a whole lot better than what Beltone had done. Plus, Cheryl, the lady who works in Princeton was very informative, which was why I ended up with Miracle-Ear. She recommended for me the style that goes in the ear, over the ear. I had to work with the price because they're expensive but the performance of the hearing aids has been great. I like the people that work at Miracle-Ear. They are very friendly and if I have an appointment and I can't make it, they're very nice to change it for me.
Reviewed Oct. 8, 2019
My experience with Miracle-Ear has been awesome. I liked their product, and I've been with them for a couple of years. Their sales person was awesome. She ran me right through all the how-they-worked and everything else. Me and my wife were both impressed.
Reviewed Oct. 5, 2019
Juliana has been using the Miracle-Ear Hearing Aids for four years and she's overall satisfied. It's in the ear which she preferred, and the cost was high. There have been some marginal differences in her hearing, but not what she anticipated.
Thank you for your comments Bob. We are glad that Juliana is overall satisfied with her hearing aids. We encourage you to reach out to Customer Care if you would like to share any other aspects of the experience with Miracle Ear. You can reach us at 1-800-241-1372.
Reviewed Oct. 3, 2019
I could hear but I couldn't hear various tones. More so in the right ear than the left. I saw Miracle-Ear's advertisements and I gave it a shot. Their reps gave me full of information. They were professional, courteous and friendly. They talked to me in line which I can understand. It's a bit pricey, but you get what you're paying for. My wife's happy with me using it because I don't have to really crank up the TV. In the beginning, I used to wear them going to a movie or any loud environment. I found out that I can't do that because it's just too loud. Other than that, my experience has all been positive. I do recommend them.
Reviewed Oct. 2, 2019
My sister-in-law had gotten hearing aids off this particular office of Miracle-Ear and she was very satisfied. She’s kinda picky, so I went there too and bought the same thing that she got from them. It's the one that has the little bitty thing that goes in your ear with a piece of plastic wire that comes out to a thing that goes on top of your ear. I wanted that style because I didn’t wanna have the hearing aids to be any more visible than they have to be and so far, they seem fine. But what I like most is that I can go practically in a moment’s notice to Miracle Ear's office, tell them what's bothering me, and it would be taken care of right away. I can go back as many times as I want and they are still the same gorgeous people. Also, with the Miracle Ear hearing aids, I can hear better. Before, I couldn't hear and things were considerably foggier. And in general, I am comfortable. I’ve had a great deal of sickness, I’m in and out of hospitals all the time, and it has helped me.
Reviewed Oct. 1, 2019
I couldn't hear the TV, and Miracle-Ear was referred by a friend. The sales team was excellent. My hearing aid has the thing on top of my ear with a wire that goes down into my ear, and it seemed to work best. Now I can hear better.
Reviewed Sept. 30, 2019
I’ve had great success with my experience with Miracle-Ear. It’s been good. I have no complaints whatsoever. Miracle-Ear was really close to me here, and I had friends that had been there that had good service. They do a good job and their knowledge of the product impressed me. They make you feel welcome and all that good stuff. I had both the behind-the-ear and receiver-in-canal. The last ones I got were inside. I wish I had gotten the behind-the-ear ones though, like the first ones I had. The receiver-in-canal is a lot harder to get out and maintain than the behind-the-ear. But having the hearing aids just makes me hear better when I go to meetings and be able to talk with family. The hearing aids are good. I couldn’t do without them.
Reviewed Sept. 29, 2019
I've had my Miracle-Ear hearing aid for a little over a year now. I have the little thing up on top of my ear, and then the wire with the thing that you put in the ear. I’m 87 years old and I just thought that would be easy for me. The cost was good and so far, it has worked out well for me. The reps I've talked to were very outgoing and personable. They were interested in me.
Reviewed Sept. 28, 2019
Miracle-Ear has a program for low income. It’s a discount thing. I went with the behind-the-ear style and my experience with the reps was very good. I had some issues with the hearing aids though. I was not getting them fine-tuned enough, and there were communication issues between myself and the person doing them as well.
Reviewed Sept. 27, 2019
Miracle-Ear has been a miracle ‘cause we can hear really well and they were located in the Sears Store so, it was a convenient thing. We go in there once in a while, we get another hearing check or just to have the hearing aids cleaned. Their reps are wonderful and they take good care of us, and that’s the important thing, it’s just making sure they’re working and they’re doing their job. There were a couple of situations where the hearing aids didn’t work as good as they should though. We went to a play recently and there were a lot of female actresses and I couldn’t hear them. I know they were talking. Other people apparently in the theater could hear it real well ‘cause they were laughing and enjoying it. And so, I’m not sure why, but both my wife and I were having a hard time.
Reviewed Sept. 25, 2019
With my prior hearing aids, the other company that I worked with did not have an update to their software. On the other hand, my mother-in-law has her pair of hearing aids and she recommended Miracle-Ear. It also had a lot to do with how many Miracle-Ears there were in the country and when I went in to look, I really liked the personal service of Jason, their rep. He was excellent. He was very patient, very knowledgeable, and he didn’t make me feel inadequate in a lot of areas. He said a lot of times, “Don’t worry, the people that normally hear can’t hear either.”
Aside from that, I got a little bit of a discount because of my hearing policy at work. Plus, the fact that I can steam with my ears is awesome. I had to purchase an iPhone, though, because I had a Samsung and the Samsung didn’t support those hearing aids that I wanted to purchase. Since I got my Miracle-Ear hearing aids, I’m not reading lips as much anymore. I wasn’t completely deaf and my left ear is more impacted than my right ear, but getting these hearing aids had an impact with my husband and I because he was getting frustrated that I couldn’t hear, and there wasn’t a lot of friction there anymore.
Reviewed Sept. 24, 2019
I've had Miracle-Ear for quite a year. I had a free hearing test, and I knew my hearing was gone, but I didn't know how bad it was. And fortunately, when I got done, I found out that I was qualified for hearing aids. Fortunately, the hearing aids itself, you can put a battery in one day, and more or less leave it set for three days and you have to replace the battery. The batteries are very expensive, even though I did get extra batteries with it. And when they construct the battery, the power is not actually all the way in. It’s maybe 65% charged. I’m not going to keep on putting in batteries.
I got the one behind the ear. I would like to switch 100%. I am supposed to have a test sometime in October. The Miracle-Ear team helped me a lot. They surprised the living heck out of me, saying that I qualified for hearing aids. And also, to have the $3,000 loan. To go through. But hopefully I could exchange my hearing aids. For the price of it, it is kinda expensive. For the quality, it isn’t there. More or less I don't wear them because they're getting to be a pain in my ears. They're uncomfortable, and very easy to move and lose.
Reviewed Sept. 23, 2019
I've been dealing with hearing loss for about 7 years. Some of our family was here one morning and we were having coffee and donuts, and everybody’s sitting around the dining room table, having a nice conversation. And when they left, I looked at my husband and I said, “Boy, y’all had a nice conversation. What the hell did you talk about?” ‘Cause I heard nothing. So, I thought, “I gotta go.” I had seen Miracle-Ear ads and they were close. I also passed their place many times and I thought, “Why not?” They are wonderful to deal with and I have been extremely pleased. The customer service team could not be better. They are A1. They are knowledgeable, pleasant, and cordial. I would advise anyone who has a hearing problem to go there.
Now, I thoroughly enjoy hearing and there’s nothing better than that. When they put the hearing aids in and I came out and we got in the car to go home, I asked my husband, “What is that noise?” He said, “The turn signals are on.” I had never ever heard the turn signals, and it was delightful to pick up all the little sounds that I had missed for so long just like the turn signals. I was impressed. I love being able to hear, however, the hearing aids make my ears sore. But I know it’s my body and it has nothing to do with the hearing aids. I have extremely sensitive skin, and if I don’t take something for it all the time, I’m in big trouble. So, every now and then, when I’m just home by myself, I’ll take the hearing aids out and I’ll put some cream in there and then clean my ears out good and put them back in. All in all, Miracle-Ear hearing aids are top-notch.
Reviewed Sept. 22, 2019
My father used Miracle-Ear and he was very pleased with them. I've had bad hearing loss and now, I've had Miracle-Ear for about 4 years already. My hearing aid has a part that's behind my ear and then a little clear thing comes down and into my ear. It has impacted my hearing very positively. I don't have to keep saying, "What?" or pretend that I'm hearing someone and I just nod as if they don't know. Also, the Miracle-Ear people have been wonderful and are always super polite. Every time I have a question or need to pop in, it's always no problem. I'm happy with its cost as well. I'm very happy with Miracle-Ear and I have recommended them to a friend.
Reviewed Sept. 21, 2019
The customer service team at Miracle Ear has been really good. When I go in there, they seem to know what they're doing. I got behind the ear hearing aids, and with them, I can hear better. I don't have to have the TV so loud.
Reviewed Sept. 20, 2019
My hearing was quite deficient. I had quite often asked people to resay things. I saw Miracle-Ear and I went there. I’ve been very happy and satisfied with their team. Anytime I’ve had any issue, the rep sorts the whole problem, and also, he calls just to check how things are going. I got the hearing aids with that little loop that fits up at the side of your head. I was surprised at how expensive they were, but no I have complaints about the way they work. I’m very ancient and I don’t go out very much, but it does help very much. I’m quite content with what they do.
Reviewed Sept. 19, 2019
Before contacting Miracle-Ear, my hearing was already pretty bad. I had lost half of my hearing in one hear. I purchased a behind-the-ear hearing aid from them and the reps who spoke to me were very professional. While the cost was a little high, it was worth the money and things have been better for me thus far.
Reviewed Sept. 18, 2019
My husband was pleased with the sales rep and the very good customer service at Miracle-Ear. We got a hearing aid for him that sticks in his ear and with a wire that goes over it. Thus far, he likes that style very much. While the cost was high, my sister’s had hearing aids from different company and hers was just as expensive.
Reviewed Sept. 17, 2019
I couldn't hear women's voices on TV very well. I heard of Miracle-Ear Hearing Aids and that's where I went. The sales team was great up there. My hearing aids go behind the ear and I like that they are rechargeable. I've been happy with them. I can hear anything I wanna hear now including the airplane that's just flying. The only thing I don't like is that they're visible behind my ear, but that's the way it goes.
Reviewed Sept. 16, 2019
I have mild hearing loss and after seeing Miracle-Ear's ad in the newspaper, I got a hearing aid that goes behind the ear from them. THe cost is reasonable and what has been interesting for me is that I have kept going back every three months and there's no charge for it. I think that's really an insurance figured into the original purchase price. Thus far, their sales team has been excellent. While the guy that initially got the hearing aid for me left the company. There's somebody else doing it now, but just as good. I'm very happy with my Miracle-Ear. Originally, I wasn't using the hearing aid all the time, but now, I'm using it every day.
Reviewed Sept. 16, 2019
I’ve started in the Miracle-Ear at Manhattan Beach, California and then I moved to Phoenix and used the Phoenix one. Now I go back and forth between Pinetop, Arizona and Phoenix. I also used one in Show Low, and it’s been a very, very good experience. I've had Miracle-Ear for 10 years. Being a former CEO of a service company, I’m very impressed with the lack of continuous expense that I do not have to pay, and the enthusiasm of the people that are there that say, “Here, let me see your hearing aids. No, they need to be cleaned. I’ll take this for you, no charge.” When I try to offer them money, they don’t accept it. So, I make donations to their charity to help young kids to be able to hear. It’s all positive.
I have recommended Miracle-Ear to everyone that has a hearing issue. Their customer service is very good and I continue to go back in every six months for a hearing test with no charge. They are wonderful about that. But the cost seems to be a little high. The continuous rumors within all of my friends that you can get the same product with half the price at Costco. Miracle-Ear needs to look competitively at that to see if in fact that’s the case.
Reviewed Sept. 15, 2019
My wife noticed my hearing loss and it was slight, mostly in the high range. Miracle-Ear set me up with a top-notch hearing aid. I got it to minimize any future hearing loss. I was borderline, convinced I needed the hearing aid. But I thought if I’m gonna get one, I’m gonna get the best one they were making so I could utilize it for all the capabilities that it’s made for. I can use it to stream music while I’m skiing or riding a bike. I can use it as a Bluetooth, I can talk on the phone with it like any earpieces. So, the top-of-the-line hearing aids help me in my daily activities. I’ve been going in for regular check-ups and it has been performing well.
Reviewed Sept. 14, 2019
I love Miracle-Ear Hearing Aids. I still have some problems in groups when too many people are talking at once, but I certainly can hear a lot better and clearer. They're expensive, but I'm satisfied. I've had other brands, but Miracle-Ear is so much plainer, clearer and comfortable than anything I've had before. I always see Ana and she’s wonderful. She listens. She always cleans my hearing aids and makes sure they're perfect. She also asks if I have any problems and she’s always right there for me. I’ve recommended Miracle-Ear.
Reviewed Sept. 13, 2019
I liked Miracle-Ear. They’re very courteous, always friendly and prepared. And you don’t wait. They call you right away. They’re just nice people. I like to deal with them. I tried the behind the ear hearing aids. And because I wear oxygen 24 hours and glasses, that made too much behind my ear. They kept sliding off so I had to go with the in-the ear one. They’re good. I’m satisfied with them. When it wasn’t performing right the rep sent one off and they fixed it. That was the first time. When you can’t hear and you have to ask someone what they said, and after about the second time, it’s embarrassing. I’ve heard of people who put the hearing aids in the drawer. But I won’t mind in the ear. I want to be able to hear what someone says to me.
Reviewed Sept. 12, 2019
Got a TV hookup to my hearing aids and I can hear the tv inside and outside. I can understand what they are saying clearly! It is great!!! I can enjoy TV inside and outside and the hearing aids work very well with the other features I have and need!
Reviewed Sept. 12, 2019
I heard a lot about Miracle-Ear so I thought that was good. I got a behind the ear model and the only problem with that is when you wear glasses. Also, it's a little expensive but it does what it needs to do.
Reviewed Sept. 11, 2019
I had an injury and so I was having an echo with my hearing. A friend of mine had gone to Miracle-Ear and was very happy, so I went with them. They were also close. The hearing aid has a little wire that goes in the ear. I don’t wear them as often as I should because of noise level in eating places. Also, they were expensive. I could’ve gotten them cheaper elsewhere, but I’m very happy with my experience with Miracle-Ear. Their team has been wonderful. They're very positive, friendly and they always have time for me. I always learn something from them, too.
Reviewed Sept. 10, 2019
Miracle-Ear reached out to me and it was convenient. I didn’t have to go far. They demonstrated the hearing aids, measured it and everything worked like they said it would. And they showed me, they didn’t just tell me, “This is what you need.” They placed me in a room and took tests and they did this and tried this, and I was hearing well. It works.
I like the service. I go back about every three months and they tune the hearing aids up, and there is definitely a difference every time I go. Once or twice I’ve had to go back before my three-month appointment for a basic tune up. Basically the hearing aids get clogged with dirt, and even when I put them on, it looks okay, but they ain’t working right. So I take them back and the guy basically finds dirt in them. He cleans them up and they’re like new. I can tell the difference. So, that service is really handy to have. I can never get them as clean as they do. Plus they got special stuff and they know what they’re doing, and they have a few more tricks. That backup service has been very good.
When I first looked at hearing aids they had a 90-day warranty. Now, I did have to buy insurance on these, which is around $250 a year range, but they’re basically warrantied forever. And when I first started shopping, I knew I needed them a lot. They guy said they will last in a year. And I said, “What?” And they were much money or more than these. And I do know that you can get them more cheaper today than I paid at Miracle-Ear, but I don’t believe the others have the service, and/or they have to travel or it’s mail order and all those stuff. So, I’m very happy with Miracle-Ear.
Reviewed Sept. 9, 2019
I've had a Miracle-Ear for about six years and I get better service cleaning and taking care of the hearing aids with them than I did with other companies. They also put new parts and do the things that’s necessary to keep them up to speed. But I’m having trouble with the hearing aids changing their channels by themselves rather than me doing it.
The Miracle-Ear Hearing Aid is $12,000 worth of product and it's way too expensive and they don’t seem to wanna negotiate it. You can negotiate the price on a $15,000 or $20,000 car, but not on $12,000 for the hearing aids. Hopefully, with all these other new hearing aids coming out, Miracle-Ear will see it fit to reduce their cost because not everybody can go out and pay $6,000 for a pair of hearing aids. That’s ridiculous.
Reviewed Sept. 6, 2019
My 81-year-old mother went to the Miracle-Ear office at 2668 N Susquehanna Trail, Shamokin Dam, PA 17876 and was pushed into signing a contract that allowed them to keep three hundred dollars of her money if she returned the hearing aids because they were not effective. She saw an ad in the local paper that claims they will be able to hear better for $895. When she arrived they immediately told her she needed to spend $7,000 to hear better. ** at this particular office said, "I guarantee you will hear better". He had her sign a form that stated that she wasn't entitled to receive all of her money back if they didn't work. He convinced her they would change her life. They did not. They were only as effective as her current hearing aids, so she returned the Miracle-Ear hearing aids after several adjustments in an attempt to improve clarity.
** in this office was the one to handle the return and she made it clear that my mother would not receive a total refund. After one month without any refund at all, I called them to ask why my mother hadn't received any of the $7000 she paid and they didn't have an explanation. Maybe they were hoping that she would just forget. I had to call them several times before they decided to send her $6,700. I will say the lab coats were a nice touch. Even the receptionist wears one. Why? What a joke. Save yourself money and aggravation and don't go to Miracle-Ear.
Thank you for your review Eric, we are sorry to hear about the experience your mother had with this office. Please give us a call at Customer Care to discuss further. You can reach us at 1-800-241-1372.
Reviewed Sept. 6, 2019
My experience with Miracle Ear has been very good. Their rep was cordial, polite and efficient. I got a model that goes inside the ear. If I press it and hear two beeps, it sounds better. Now, I can hear much better and my husband can hear me as well. Before, he didn’t.
Reviewed Sept. 5, 2019
I am on Social Security. When the audiologist told me the price for the hearing aids I needed, I told him that I could not afford them! They are $6000.00!! He ran my info for financing, but I was turned down, due to my credit score, which was 540!! I asked if I could set up auto payments out of my checking account and I was told that they do not do 3rd party payments! How is this a third party payment?? I e-mailed the store, TWICE, asking for them to send me a copy of my audiogram so I could check into the Miracle-Ear Foundation, which I was never told about!!!! I have not had any reply!!
All I was told was maybe in a couple of weeks they would get in touch with me to set up payments out of my checking account if I could afford the payments!! Mind you now that my check does not last the whole month and he never said a single word about the Foundation. They have to help me get my hearing aids, and the $150.00 is hard for me to pay to begin with! I feel like I am getting the runaround, because of my Social Security, and not being able to pay! The audio exam was no charge due to a flier that I received in the mail! I have barely any hearing in my right ear and my left ear is not that much better! Maybe it would be better if I was completely deaf and learn to read lips!! If anyone can help me I would greatly appreciate any help!!
Thank you for your review Pamela. Please reach out to Customer Care at 1-800-241-1372 if you still have not received a copy of your audiogram. We can help you!
Reviewed Sept. 4, 2019
I had a 50% partial hearing loss and I went through a bunch of testing with Miracle-Ear and my hearing immediately increased immensely. I see their team every three months. I got the hearing aids that are behind the ear and goes in the ear canal. I had hearing aids before that, but they upgraded it. And with the upgrade, the price went up. It’s very expensive, but the hearing part is more important than the price. I have no trouble recommending Miracle-Ear Hearing Aids, but I'd let others know that it’s gonna cost some money.
Reviewed Aug. 31, 2019
Lori is a very professional hearing specialist. She took the time to explain everything she did, including the results of my hearing test. When the hearing aides arrived, in just a few days, she took the time to set them for my needed range, she made sure I knew how to put the in/on correctly, how to clean them, etc. She answered all of my questions, and she truly made me feel better about this new diagnosis. I have several follow up appointments with Lori, and I highly recommend her at the Brentwood, PA office.
Reviewed Aug. 31, 2019
I had lost some of my hearing and picked Miracle-Ear Hearing Aids out. I bought the behind-the-ear hearing aids which were a little expensive. Still, I've owned it for four years and I'm satisfied with it so far.
Reviewed Aug. 30, 2019
I got a Beltone years back and I didn't have too much of a problem. But then, Miracle-Ear is local and another friend of mine has had problems too, so we made an appointment to go together. They also had a big sale and the hearing aids were discounted. It was $3600 for the two of them. I'm on a very low income and the Miracle-Ear is unaffordable under normal circumstances and would be right now. It had to be paid for over many years. We both got Miracle-Ear and we both still have them. The follow-up was phenomenal and better than any other that I've ever heard of. They are wonderful people to deal with and Tammy in Torrington is outstanding in every way, like courtesy. Any questions I might have are answered and any problems are taken care of immediately. Plus, after I lost one, insurance took care of it.
I go for a check-up every three to four months and we’re going into four years with Miracle-Ear. At the present time, I have the insurance for it, but next year, I probably won't be able to get it. It's $14 a month right now for the insurance, but I get $1,100 or so a month, which has to be stretched out for rent and everything else that I need.
The Miracle-Ear is an excellent product. It has really helped me and it improved my hearing. It can be adjusted for crowds, independent or television. I'm able to watch television in an adequate way. Although there are many that are of better quality than Miracle-Ear, I could never afford anything like that. In the future, if something happens outside of having the insurance, then I'd probably go to some rinky-dink. I'm very fortunate to have Miracle-Ear. It has improved my life. I've had a lot of bad things happen, but having Miracle-Ear has been one of the pleasures that I'm grateful for. I'm extremely satisfied and very blessed that I even walk through the doors because I was much more hard of hearing than I realized.
Reviewed Aug. 29, 2019
I purchased hearing aids on 03-23-19 and requested a refund on 04-15-19. Problem after problem. I was told they were an in network provider - not true - as a result my primary insurance provider didn't pay at in network price and secondary provider paid out $2,725.00 instead of $4,000.00. I would have never used them had I been told the truth. I paid 2,000.00 down on a $7,990.00 pair of hearing aids - balance was supposed to put on credit card with 0% percent financing - this was not done - 5,000.00 was put on card for 5 years with 12% interest.
I made call after call - email after email. Darryl ** - manager of the Pleasanton Store who does not reside in CA called me and stated he would call me back - that never happened until I went to Corporate and called 3 days in a row! When he called me back he was extremely rude and accused me of not paying $2,000.00 which I had and when he looked it up (in other words - did his job and checked) he realized I had paid the 2,000.00 down. I am bringing up his name because after going back and forth with Corporate - they advised me to call: Gregg ** Email: ** - I emailed him yesterday with no response and called back the number today to be told by "Kay" at that number that Darryl ** should be helping me. What a nightmare! I have emails and call logs to back up what I am saying. I requested a refund during the time frame required in their contract.
PLEASE!! Stay away from Pleasanton Miracle Ear and kindly support me by calling and emailing the owner Gregg ** and Email: ** about taking responsibility and honoring their contracts. There are other service providers out there "why" utilize a company that is dishonest and does not abide by their contracts. Can you imagine what seniors that are not fully capable of speaking up go thru?
Reviewed Aug. 29, 2019
I have partial hearing loss and not being able to hear properly and has a very devastating impact on my life. Previously, I had another hearing aid company but they disappeared and I was no longer able to get service from them. I knew that Miracle-Ear Hearing Aids has been in existence for a long time and they were just down the street from me. Their people are very kind and good and they are trying as hard as they can to help me. But I expected a little bit more and the product doesn't seem to be delivering as well as I thought it would. I'm always in the office trying to get something done and right now, one of my hearing aids is out. It's not making a good connection. I'm very dissatisfied with Miracle-Ear.
Reviewed Aug. 28, 2019
I wore hearing aids before which did a good job. However, those were inside the ear and I got a lot of rocks buildup with them. I had those for years. One time, Miracle-Ear sent an advertisement and I had a hearing examination. I went with them and with the model I got, there's not much inside the ear. The hearing aid and battery cells are on top of my ear and there's a wire as well as something plugged in my ear. With those, more air gets in and I don't get so much buildup. Thus far, customer service at Miracle-Ear has been very nice. Whenever I have a problem, I can go right away, and their tech will fix it. My hearing aids are expensive and I bought them for a little more than what I used to pay for the ones in the ear. Even so, without them, I'm in bad shape. I really need them.
Reviewed Aug. 27, 2019
I had a hard time hearing sometime, but it was not so bad that I couldn’t hear and with the new hearing aids from Miracle Ear, my life is a whole lot easier. I saw the advertisements and I liked their program. I wasn’t happy about the cost though. It's high but the quality is there and I've been extremely satisfied with them. I lost a lot of the cilia in my ear and the audiologist said that the behind the ear ones would be the best thing for me. I got that with the rechargeable batteries and it has been excellent. I take them out at night, put them on a charger and they're all ready to go the next morning. They’ve been a big help to me.
Reviewed Aug. 26, 2019
The reps at Miracle Ear were very knowledgeable about their product. I got the little hearing aid that’s inside the ear because I didn’t like the other model. The quality is good and I'm satisfied with it so far.
Reviewed Aug. 25, 2019
I have partial hearing loss and I went with Miracle-Ear because of its availability. I have the rechargeable behind the ear hearing aid. Their team was courteous and they seemed to know what they were doing. However, compared to what I’ve seen now on various companies, its cost was excessive. Other companies have maybe $500 instead of $4-5000. We are 35 miles from someone that can help me with problems that I have, but there are just certain days of the week that they are in the office where they would service my hearing aids.
Reviewed Aug. 24, 2019
With the Miracle Ear I can hear better. I bought the one that goes into the canal because it was the little one that went down in and you can't see it. It was expensive, but when I go out there, the Miracle Ear reps are good. I tell them whatever needs to be fixed and they do it. All in all, I'm very satisfied and happy enough with them.
Reviewed Aug. 21, 2019
We went to Miracle Ear because of an ad that came in our mail. My husband and I both went for the test and my husband had no problem, but I did. The hearing specialist told me that I had hearing loss due to a nerve problem and I also have severe tinnitus. I bought the rechargeable hearing aid and the charger which was over $7000. It had lifetime adjustments which was important to me. I started having problems immediately with the length of cord that goes from the receiver that should help keep hearing aid better secured in the ear. I went to have it changed several times and after third or fourth time it still would not stay in good and I was constantly pushing it back in. I lost one while shopping one day and looked everywhere, even going back to stores and checking there.
I called the local Miracle Ear and spoke with them about it, but it was too late since I had had them over 30 days. I was told I would have to pay 25% to replace it! They called the owner and he said they couldn’t help me. So here I am stuck with one hearing aid, a $700 charger and a huge loan to pay back! Although the specialist at this office was fantastic and was very sorry it happened, I can’t say the same for the owner. I would not recommend Miracle Ear to anyone!
We are very sorry to hear about your experience. We invite you to call our Customer Care Team at 1-800-241-1372 if you would like to discuss further.
Thank you.
Reviewed Aug. 17, 2019
John has almost full hearing loss. He went to a different company before but he took the hearing aid back. He didn’t like the way he had to push it way down in his ear with a little antenna. He had a pair of Miracle-Ear before and got a second pair. This time he went with a hearing aid that goes in and behind his ear. It’s digital on his smartphone and he’s happy with it. He really likes Jason from Miracle-Ear. He said that Jason is the best and using Miracle-Ear has been a good experience.
Reviewed Aug. 16, 2019
I love to visit Miracle Ear in Camden,SC. Laurie and Laura are wonderful! I really enjoy going to my appointments. They are very friendly, kind and caring. Laurie goes above and beyond to help you. I am so thankful for these ladies and Miracle-Ear.
Reviewed Aug. 16, 2019
I had hearing aids before which died and I needed more. I moved to Miracle-Ear and thus far, I've had a really good experience with them. Two people who have helped me from there were supportive. I purchased a behind-the-ear hearing aid from them and they have worked well thus far. Additionally, their front-desk staff members at the location where I go on Lexington are very friendly and I feel like they know me and care about me there. Customer service has been wonderful whenever I need anything. They work me in and I get in and out of there quickly. I recommend Miracle-Ear
Miracle-Ear Hearing Aids Company Information
- Company Name:
- Miracle-Ear
- Address:
- 5000 Cheshire Parkway North
- City:
- Minneapolis
- State/Province:
- MN
- Postal Code:
- 55446
- Country:
- United States
- Website:
- www.miracle-ear.com
