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Miracle-Ear Hearing Aids Reviews

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About Miracle-Ear Hearing Aids

A trusted resource for hearing solutions for over 70 years, Miracle-Ear uses state-of-the-art technology to remove the barriers of hearing loss. Miracle-Ear specializes in customizable hearing solutions that feature discreet, comfortable products designed to meet each individual's hearing loss needs. Contact us today to schedule your free hearing checkup at any all of the company's over 1,500 franchised locations across the U.S. At Miracle-Ear, we believe there’s no need to live without all the important sounds in your life.

Visit www.miracle-ear.com
Pros
  • 30-day trial
  • 3-year limited warranty
  • Serves mild to profound hearing loss
Cons
  • Pricing could be more transparent

Miracle-Ear Hearing Aids Reviews

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    Page 6 Reviews 530 - 680
    Verified purchase
    Staff

    Reviewed March 1, 2021

    My ears itch a lot and the hearing aid makes my ears itch. I got some cream at the Miracle-Ear, but it didn't help. Also, when I watch TV, the sound is not real clear.

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    Customer Service

    Reviewed Feb. 28, 2021

    The customer service is fabulous. Pat is a very good customer service person. I like the personalized service and the fact that I can hear much better. I have two above-the-ear hearing aids now and I had one inner-ear one before. I'm noticing a big difference in comfort.

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    Customer ServicePriceMaintenanceStaff

    Reviewed Feb. 28, 2021

    The team at Miracle Ear is excellent. Every time I call, they are always there to answer my questions. My hearing aids weren't cheap though. They were like $5,000 and I'm still getting used to them even though it's been a year. But I'm not working anymore so I just wear them more or less when I go out.

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    Customer ServiceSales & MarketingPricePunctuality & SpeedOnline & AppStaff

    Reviewed Feb. 28, 2021

    I went through the Miracle-Ear Foundation. When I set the third appointment, they called me to verify. I told them I couldn't afford the hearing aids and the fellow on the phone asked if I knew about the Miracle-Ear Foundation. For people that have a low income at a certain level, they can get the hearing aids. I got the application and I filled it out, and I qualified. All I had to pay was 150. They call that the application fee. That's steep but that money goes back into the foundation so they can keep giving people hearing aids. The hearing aids that I have aren't cheap. They don't give you just the cheapo. They're about $7,000 for the pair.

    Everything's been good. If I call them up and tell them something’s not right, they'll get me in. I've gone in for whatever I need and I get it. They’re very cheerful. I also have the app on my phone. They downloaded it for me. If I don't want to mess with the buttons, I just have my app and I could do all kinds of things with the bass and treble. I can also turn the volume up or down.

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    Customer ServiceStaff

    Reviewed Feb. 27, 2021

    Miracle-Ear has really good service. We called them when we had an issue and they did a deep cleaning on the hearing aids and fixed them up right away. Their reps have always been really polite and accommodating. We'll be glad when they're at their new location because it's going to be closer to us.

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    Reviewed Feb. 27, 2021

    My hearing aid was comfortable to wear. It's a small unit that fits inside the ear then hooked over the backside. It was okay until I got into certain situations like when I went into a local grocery store into the deli department. All of a sudden, everybody around me sounded like they were in The Wizard of Oz in the lollipop gang.

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    Customer ServiceCoverageTechPriceStaff

    Reviewed Feb. 27, 2021

    Miracle Ear has been wonderful for me. I have the one that's in the ear and the cost is fair. The reps are very nice as well. They've been good when I needed them. I had to send my unit off last week, and they repaired it. They just called me that it was back. I'm almost 93 years old and I'm very happy with Miracle Ear so I stayed with them.

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    Reviewed Feb. 26, 2021

    My Miracle-Ear fits good. It goes behind the ear and sits in my ear. I can hear better. I’m very satisfied with Miracle-Ear because of the persons working in the office.

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    PriceStaff

    Reviewed Feb. 26, 2021

    I've had Miracle Ear for six years. This is my second set and though it's a little expensive, it's still working pretty well. I've had it for 3 years now and it's helpful. Their reps are excellent too. They clean my hearing aids, check my ears and ask me if I got any problems.

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    Customer ServicePrice

    Reviewed Feb. 26, 2021

    I love the performance of my hearing aid and I love the ways I can use them. The thing I like about them is I can now use them to talk through my phone. And very few people even notice I have them even though they're behind the ear. Also, Miracle-Ear's service was good. When I went over there, they treated me okay. The cost could be a bit cheaper, though.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 25, 2021

    Getting a hearing aid device and adjusting to it raises a lot of questions and concerns. The devices are set to overcome hearing loss at various frequencies with testing AND follow up appointments. The process with Miracle Ear was made easy with patient and friendly customer customer service. After only 35 days, I am comfortable with the experience. And I get three years of follow up service at any Miracle Ear location. Thanks to Jennifer at the St. Petersburg office.

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    Staff

    Reviewed Feb. 25, 2021

    Before contacting Miracle-Ear, my hearing was very bad. I couldn't hardly hear at all. I did not like the first hearing aids that I got. They didn't last long. They were the type you had to carry a little container in your pocket to control the volume. But the ones I got now are fine. They have batteries and all I do is change batteries when they go down. These are very good. I've had a little problem with them, but the specialist was gonna send them back and get them repaired. Anytime I had a problem and I went to the specialist right away, if she couldn't correct it, she would send them off and get them repaired.

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    CoverageTechPriceStaffValue

    Reviewed Feb. 25, 2021

    I tried other providers first but none of them could offer the quality of sound I was getting with Miracle Ear. It's very good. The original batteries worked well then I got the new ones from Amazon. They didn't work as well as the ones from Costco. My biggest gripe has been music. It's hard to get the music to sound the way it's supposed to sound. I went back several times trying to get that corrected. The one guy that I deal with, Doug, has been very patient with me coming back repeated times to get it to where it is. It's still not perfect but it's better. The hearing aids are not perfect replacement for sound, but it's probably as good as I can get. I can distinguish individual speeches better. It's a little pricey and it's not fully covered by insurance which bothered me but it's a good value for money.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 25, 2021

    Miracle-Ear is a very good company. The reps are friendly, efficient, very professional and helpful. Every time my appointment was made, it was on time. The follow-up has always been good. The hearing aids are very good too.

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    PriceRates

    Reviewed Feb. 24, 2021

    I liked Miracle-Ear's price and location. I went with the least expensive style. I'm satisfied with the overall value performance and cost.

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    Customer ServicePriceStaff

    Reviewed Feb. 24, 2021

    The customer service representatives are good. The hearing aids are very expensive, but they're worth it.

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    Staff

    Reviewed Feb. 24, 2021

    The first two gentlemen I had were pretty good. But this lady I go and see now is not as helpful. The fit of the hearing aid is fine. Sometimes, I can hear fine. Other times, it sounds muffled. Sometimes, it's way too loud. There are days I don't mind it, and it seems very good. But there are days that I think it's a total piece of crap.

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    Customer Service

    Reviewed Feb. 23, 2021

    I had a couple of friends that told me I should go in and see about Miracle-Ear and that they were happy with what they did. I got the behind the ear hearing aids, and I'm happy with it. I can hear my wife when she tells me to do something. The customer service team is very easy to talk to. I'm very satisfied. When I call in there, I get results right away. I did already talk to a couple of friends, and I told them they had to at least go in and try it and see what they think.

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    Customer ServicePriceOnline & AppStaff

    Reviewed Feb. 23, 2021

    I like Miracle-Ear. It's made a difference. They're expensive, but they're worth it. I got the ones with the Bluetooth. I like being able to control the sound that when I go to a meeting, I can aim the sound towards the front where I don't have all the people around me, hearing too much. Especially the Bluetooth part, I use it a lot, like when I'm driving and I have directions on my phone, everybody else doesn't have to listen to them. I just hear them on my hearing aids. The representatives are nice as well. I go to New Albany, Indiana and any little thing that I've had, they've taken good care of me.

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    Customer ServiceCoverageOnline & AppStaffEase of Use

    Reviewed Feb. 23, 2021

    A friend mentioned Miracle-Ear. They had used their product and were happy with it. There's a Miracle-Ear in Katy, Texas. We were interviewed and we tested the hearing aids at that shop. And the insurance I had at the time covered them. The reps handled the questions. And if I've had an issue with the hearing aids, they've been happy to fit me in. Except with the COVID, there was a bit of a delay with this last testing. But that was understandable under the circumstances. The hearing aid is very simple to use. I have an app on my phone to adjust things if I needed it at the time, whether I'm eating dinner, or at a restaurant, at a movie, or out bike riding, and it's very simple to do.

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    Reviewed Feb. 22, 2021

    My mom has used Miracle-Ear so we just went there. We have very good service with our place in Bismarck. We have our hearing-aids so that they run through the TV. Our TV-watching has improved greatly.

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    Customer ServiceCoverage

    Reviewed Feb. 22, 2021

    I've been wearing hearing aids for 12 to 15 years. I prefer Miracle-Ear to the other ones I had before. These hearing aids are in my ear and half the time, I forget that they are there. They don't bother me and they work just fine. The only problem I have with them now is because of these masks we have to wear. When I take the mask off, half the time, I pull the hearing aid out. Other than that, I like them very much. They do what they're supposed to do and they're very comfortable.

    So far, the performance of my hearing aids has been fine. My wife doesn't yell at me for going “What” all the time so it gets me around home a lot better. I wish I had gotten the hearing aids where I can Bluetooth to my phone and to the television. With my health insurance, I can upgrade my hearing aids every four years. Shortly, I will be able to get a new pair of hearing aids. I'm thinking about getting the ones with the Bluetooth feature. I recommended Miracle-Ear to other people and they purchased them.

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    CoveragePriceStaff

    Reviewed Feb. 22, 2021

    I find Miracle-Ear hearing aids to be expensive. But I'm pleased with their service person. He’s very good. I especially like that he has this little machine that can get the wax out of the ears. He can see it on a screen. That's very helpful to me. Also, my hearing aids have good functions. The only problem we've had is my husband has lost three hearing aids. He does construction. Now, he has to go to another place that’s less money. That's not a problem at Miracle-Ear and it's not Jim's fault either. He was the fellow that fit my husband's ears and he did that correctly. But an insurance policy would be good.

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    Staff

    Reviewed Feb. 21, 2021

    Miracle-Ear isn't helping me at all. I bought the one that was $3,000 and I don't really notice much difference in that and without it, especially watching TV. The service was all right, but for $3,000, I haven't been happy with it at all. Another thing is I wear them, and when I take my mask off, I need to be very careful. The first time I took it off, the hearing aid went flying across the car. I found it. But I don't really have anything good to say about Miracle-Ear. I would never recommend it to a friend.

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    Customer ServicePrice

    Reviewed Feb. 21, 2021

    I had my mother at Miracle-Ear and they checked her ears. While I was there, they checked mine too. Customer service was good. With the model I have, I got hooks over my ear and sticks inside. I don't have to use batteries anymore in the pair I've got right now. This model is pretty good except that I have trouble with itchy ears. Also, the hearing aids are overpriced but that's the way everything is nowadays.

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    PricePunctuality & SpeedStaffRates

    Reviewed Feb. 21, 2021

    I heard about Miracle-Ear from a friend who has hearing aids from them. The reps were very helpful and generous with their information. This is the second set I have. The first set, I had a little problem with the adjustment on them and returned them. But they talked me into another set, which was quite expensive. That was $8,000. But the difference between the gain and the price wasn't warranted. I'm still having trouble with them. They charge themselves. It's my lifestyle that doesn't allow me to charge it at the right time all the time. Also, the self-charging battery doesn't last long enough. I always sleep late at night. They start shutting down an hour before I go to bed. Otherwise, the quality of the products is good.

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    Punctuality & SpeedStaff

    Reviewed Feb. 20, 2021

    Miracle-Ear was the first one that Roy felt comfortable with. They've been really good about helping us with whatever we need. The hearing aids are working good. He seems to be hearing pretty good. I can usually tell when he can't really hear me when his voice raises. The only problem he's having is the batteries go dead on him pretty often, but they're pretty good about helping us with those. When they go dead, he just takes out the old ones and puts the new ones in, and wait for a little while before he puts them back in his ear.

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    Customer ServiceCoverageTechPricePunctuality & SpeedMaintenanceStaff

    Reviewed Feb. 20, 2021

    I couldn’t hear anymore. My wife called it selective hearing, but it wasn’t. It was just my hearing level is way, way down. There’s a Miracle-Ear in Lafayette, Louisiana, where I live at and I saw the sign. I went in there and I saw what I wanted. I thought they were a little pricey, but I decided to buy them, and they showed them to me and I was thoroughly impressed.

    These people have been so great. Every time I go in here, it doesn't matter if I have an appointment or not, I put my name on the list, and I'm taken care of. One of the aids went out, and they actually replaced the set. Whenever something goes wrong, if they don’t work or if I need to get them cleaned, I walk in there and there’s never any charge. When they had to send a set away to get it repaired-- if it ain’t repaired, they replace it-- it took them about a week and all that. But I can understand that ‘cause they don't make them right here in Lafayette. Other than that, there's no problems at all that I find.

    My hearing loss occurs where little girls talk in a high tone. With the aids, I can hear fine. I drive a brand new 2021 GMC with one of the best radios I've ever heard. If I take those off my ear, all I hear is the bass part of boo, boo. I can't hear the voices. Miracle-Ear made me whole again. My hearing is where it's supposed to be. I’m 100% satisfied. Just be prepared to spend some money if people want to consider it.

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    Customer ServicePriceStaffRates

    Reviewed Feb. 20, 2021

    Miracle-Ear had an offer that sounded pretty good in terms of price so I took it. Customer service was good. Miracle-Ear does a fine job. I can hear ladies talk now. When women talked before, I couldn't understand them.

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    Customer Service

    Reviewed Feb. 19, 2021

    I've had Miracle-Ear for several years and they're fine. I'm able to do all the things that I want to be able to do. The quality is good. I'm very satisfied with the performance of the hearing aids and extremely satisfied with the follow-up. I'm able to go into the office and get it checked out periodically.

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    Customer ServiceCoverageStaff

    Reviewed Feb. 19, 2021

    The one that was over at Miracle-Ear here in Douglasville is a church member named Jake. His office was near. After I had an ear doctor evaluate my hearing and I showed it to Jake, he fixed me up and my insurance took over. My insurance company seemed to like Miracle-Ear so I went that way. I have the aid that goes over the ear then it comes down into the ear. That one worked for me so I just stick with it. My hearing aid is very good. Customer service is also always there when I need them. I just call and they tell me to go there. They were very knowledgeable and they did everything they could to treat me right so it was a pleasant experience.

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    Punctuality & SpeedStaff

    Reviewed Feb. 19, 2021

    The hearing aids from Miracle-Ear are fine. I enjoy having them close by here in Holland so that I can get them adjusted if I need that. The reps there are very friendly and very helpful. It just seems that I don't enjoy hearing everything, especially when I get the clanking of the dishes. Sometimes, I'll take them out when I'm cooking and put them back in later. I just had an appointment, and the rep said my hearing had decreased. There have been some weeks that I forget even to put them in. I've been really trying to be diligent to put them in every day because I know that's important. I tell everybody about Miracle-Ear.

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    Customer ServiceCoverageTechPricePunctuality & SpeedStaffBilling

    Reviewed Feb. 19, 2021

    I was watching TV and saw publicity about Miracle-Ear. They said that the visit is free, that I don't have to get any hearing aid, and that they're going to clean if I have ear wax. I called and set an appointment. I went and that day, the doctor told me the cleaning thing has not been done at that time. He could tell that with the way I was talking, I needed aids. I said I didn't have any problem hearing. He said that I talked louder than normal. Every time someone talks like that, it means he talks loudly according to what he hears.

    He set the examination with me and told me that I got a 75, 78% hearing, which was good. But I need to take care of it because if I don't, it's going to decrease gradually. He told me they have hearing aids that I could purchase. I said I was not ready at that time because my insurance would not cover the cost of it. He told me that he got a payment plan program so he put me into that. I struggled to pay, but I'm finished with it. I'm glad that I don't have to monthly payment anymore.

    I got the one where I put on the battery all the time and that helped me. When I realized I used the battery too often, I called and they told me to come in for an evaluation. One time, the lady had to send my hearing aid to the company because she said according to the way I was using the battery, something was wrong. They fixed it for me. The other day, I also had a problem with my battery because it was not every six to seven days that I was replacing it, it was every three or four days. I called and went and they also fixed it for me.

    Now with the glasses, the hearing aid, and the mask, I have to keep putting it back, and I don't want it to get contaminated. So, sometimes I don't put it when I go to places that I know I have to wear a mask because I’m afraid to lose it. But whenever I got home, I put it back on. Overall, Miracle-Ear performs nicely. The lady took care of me and told me if anything was wrong, to call, and I've been doing that. I hear better with it and it suits me. I referred it to friends.

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    Customer ServiceStaff

    Reviewed Feb. 18, 2021

    It's great to be able to hear since having Miracle-Ear. I can hear the birds when I'm outside. I just don't recommend them because a lot of my friends could not afford them. They're awfully high. But the customer service representatives do a good job.

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    Customer ServicePriceMaintenanceStaff

    Reviewed Feb. 18, 2021

    I had tried another hearing aid and I wasn't real happy with it. It was an over-the-ear type and it was so awkward with my glasses. I also like to wear a hat once in a while and I was having all kinds of problems. I went to Miracle-Ear to see what they offered and I was real happy with that. I like the hearing aid itself better and it seems like I could even hear better.

    The lady that takes care of me is very perceptive. She makes me feel really comfortable. She's as friendly as the doctor that takes care of me. They both kinda go out of their way to make sure that you're happy with the product and you're not having any problems. They’re real good about following up. I go every two or three months and they clean it up and make sure that everything's good. I wasn't real happy with what I had to pay but in the long run, I knew I would be a lot happier with the hearing aid, and I have been. It's been well worth it. Sometimes you gotta pay more money to get something good. It's a very good product and I do recommend it to anybody.

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    Customer ServiceTechStaff

    Reviewed Feb. 18, 2021

    The agents tested my ears and made a recommendation. I thought about it, came back, and talked some more, and bought the hearing aids. My original ones were just over the top of that ear and with a little plug inside the ear as I didn't want the one that’s stuck in my ear all the time. It was good. It improved my relationship with my wife. I could hear people and understand what they were saying. Now, the new ones are even nicer. I can listen to the TV and my wife doesn't have to turn it way up. I can talk on the phone and hear it through my hearing aids. I can hear music better. I can also hear birds. It’s great.

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    Staff

    Reviewed Feb. 18, 2021

    The people I dealt with at Miracle-Ear were wonderful. I had gotten to the place where I couldn't make out what people were saying, and I knew I needed some help. I mostly use the one that drowns out background noise and it works great. The only one that is not really great is the TV. I don't hear really good with the hearing aids and I use the TV Ears for television. But other than that, everything is good. I have recommended other people that have also gotten hearing aids from Miracle-Ear.

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    Reviewed Feb. 17, 2021

    Miracle-Ear had an offer and I thought, “Well, let's have a look. Let's see if we can improve on what we have.” And we improved on what we had. They did a mold of my ear, and a mold of Janice’s ear. And then, they delivered, stuck them in the ears and hung that little blob across the ear. Miracle-Ear has done me a lot of good. I can hear.

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    Sales & MarketingPriceStaff

    Reviewed Feb. 17, 2021

    The sales representatives were friendly and very helpful. I got the over-the-ear style primarily because of the cost. Also, I felt more comfortable not losing it if it’s that style. I can hear better since having it. It's helpful and less bothersome to the wife. It makes her happy.

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    Customer Service

    Reviewed Feb. 17, 2021

    Miracle-Ear is average and the customer service team was very good.

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    Punctuality & SpeedStaff

    Reviewed Feb. 17, 2021

    Miracle-Ear has been wonderful. They’re 100% on the money. I went somewhere else first but I didn't get the kind of service that I got from Miracle-Ear. When I went in for my check-up, we were in the middle of the coronavirus pandemic. They were immaculately clean in there. They were very careful about wearing masks, the kinds of masks that you're supposed to wear and about distancing. You had to wait in your car until it was your turn to go in. I felt very secure in doing that.

    I like the folks that I'm dealing with. They're pleasant and helpful. I love my hearing aids too. They're great. I didn't want it in my ear but since we've been wearing the masks, I've thought maybe I should have done that. But I like the behind-the-ear type. Sometimes I don't wear it but I can't watch any television without it. I put them in and it clarifies everything. I've referred everyone that I can think of that needs a hearing aid to Miracle-Ear. I had a friend go in last week and had her ears tested.

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    CoverageTechStaff

    Reviewed Feb. 16, 2021

    They did very well. They were very gracious and explained everything to me. I knew what I was doing and what they were doing as well. My hearing aids help. The first time I put on a mask, my hearing aids fell out and I lost them. Luckily, I had insurance and they replaced them.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Feb. 16, 2021

    The customer service team has been very nice. When I've had to go for any reason, I've never had any problems. I just go mostly for my checkup and they're very polite and quick to get my needs taken care of. It was just that the aids were very expensive, no matter what the quality was. But then I could hear my TV with it. I also have members of my family who are very soft spoken so it helped. I'm happy and very satisfied with it.

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    Staff

    Reviewed Feb. 16, 2021

    Miracle-Ear's reps are always good when I go in there. The only problem I have is I wear glasses so I have to take my glasses on and off all the time to read. Every time I do that, it pulled the earpieces out. Other than that, the hearing aids are good.

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    Reviewed Feb. 16, 2021

    I got in the ear style hearing aids from Miracle-Ear and they're working very well. My life is much better.

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    PricePunctuality & SpeedStaff

    Reviewed Feb. 15, 2021

    Miracle-Ear is excellent. I like them a lot. They're all happy to see you and willing to accommodate you for your times, making appointments, and even try to squeeze you in if you have something going on with your hearing aids. The Miracle-Ear hearing aids is a good product but there are so many other products out there that compete against the Miracle-Ear, and the Miracle-Ear is quite expensive. I had to pay $8,000 for my hearing aids but I went with them because they were the best. They have all the things that you need for it. In the car, you can hook it up to your speaker and it comes to your hearing aids. They have Bluetooth and very few other ones have Bluetooth capabilities.

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    CoverageStaff

    Reviewed Feb. 15, 2021

    Doug, the guy that owned the shop, made it very simple. He was wonderful, friendly, professional, had the expertise, and answered all my questions. I got the aids that go in the canal and then a little wire where the battery goes, that goes behind my ear. It seemed to be the most practical selection for the amount of money that I was paying, and at the time, my insurance didn't cover them. It's not only impacted my life, but everybody around me. I would recommend Miracle-Ear to anybody.

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    Reviewed Feb. 15, 2021

    I got a behind-the-ear model and it works okay. However, $7,000 for a pair of hearing aids is a lot of money for a pair of hearing aids when you can get something comparable for much less. A friend of mine has to only give $500 for his, and they're comparable. Back when I got mine, they didn't have that. But now, they do. Other than that, Miracle-Ear has been good to work with me. The lady's son took over and he does a good job.

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    PriceStaff

    Reviewed Feb. 15, 2021

    My hearing aids are expensive, but you have to hear. Also, the virus put a dent around some of the services but the reps are very nice and helpful.

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    Customer ServiceTechStaff

    Reviewed Feb. 14, 2021

    A cousin of mine had first got the Miracle-Ear hearing aids and she referred it to me. I went and checked it out then I sat and spoke with them. It came out to be so wonderful to know that I could get one so I thank God for them. I've had hearing aids for a long time and there were other companies that I went with. I had a little issue with them and I started to doubt hearing aids. But thank God that Miracle-Ear had changed my thinking, doubt and emotions about hearing aids. I appreciate them. I still have the same hearing aids and if I have any issues, they take care of it. Their customer service is always wonderful. They are kind. Their service is complete and any questions I ask, they always give me satisfying answers. I try to get some of my family members with them. Maybe one day they might make a decision to go to Miracle-Ear.

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    Staff

    Reviewed Feb. 14, 2021

    I got a postcard from Miracle-Ear that said, “We'll give you 25 bucks toward the mail if you come in and check us out.” So, I did. And they’re just right here in town where we live. They’re seven miles away and one of the closer places. I talked with Tim. He's a guy that's a technician there. He comes out a couple of times a week. He tested my ears and told me I wasn't hearing real well in my upper areas. And one thing led to the other, and I bought a pair of Miracle-Ears. I hear the TV and people a little better. It’s what I expected for it to do, to help me hear better, and I do.

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    Coverage

    Reviewed Feb. 14, 2021

    Miracle-Ear has been great. The location is convenient for me. The person that I only go to is Victoria, and she's wonderful. I get free checkups, and with insurance, I have free repairs. I lost one years ago and I was able to replace it for free.

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    PriceRefunds & PayoutsStaffRates

    Reviewed Feb. 14, 2021

    I received a card in the mail offering me a $100 free restaurant ticket and 50% off the hearing aids. At that time, I was on my second round of hearing aids. I had them for a year and they were working poorly. I thought I would just go and see what it was like with another type. My interactions with the reps have been excellent when I got the original evaluation, and when I then decided to purchase them and had them set up and adjust the hearing aids. And then, the subsequent individuals whom I worked with were both highly knowledgeable about hearing, not just in the technical aspect of the hearing aid function, but how it's necessary to work, interacting with the physiology of sound between the ear and the brain and how the brain perceives and deals with it.

    The initial offer I got as a card in the mail was a 50% offer. The list price on the hearing aids that I got was $10,000. I got them for $5,000. And $5,000 was what I paid for both of my previous hearing aids, which were from supposedly top companies and recommended by university hearing establishment hearing aid service. I am curious as to why I was offered a 50% reduction in the price of them because I would not have bought them for $10,000. But I did for $5,000 even though I bought a pair for $5,000 one year before. At $10,000, I'm concerned about it being too much for most people to be willing to pay. Other than that, Miracle-Ear far exceeds any of my two previous hearing aids in every way. It has made it easier for me to understand and hear the versatility of the hearing aid, including the TV streaming, and some of the different programs enable me to hear much better.

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    Sales & MarketingPricePunctuality & Speed

    Reviewed Feb. 13, 2021

    Back in the 70s, because of the safety feature, we weren’t allowed to wear hearing protection when we were around vibrators. Over a period of years of using heavy equipment and working around very loud vibrators and Caterpillars, my hearing loss was slowly getting worse. We did some checking around, and my wife saw an ad for Miracle Ear in one of the papers. We read through it, discussed it, and set up an appointment with them. Within a short time, they did a hearing exam, and I got my first set of hearing aids. When it came time to replace them, I went back to Miracle Ear because I got such good service. I’ve continued working with them, and I've always been very pleased with the service I've got with the Idaho Falls and the Rexburg office.

    I’m very satisfied with the Miracle Ear product. In fact, in less than six months, I’ll be buying a new set. I’m a firm believer in using their product. If you buy your hearing aids from Miracle Ear, they're going to cost you a little more than from other people that sell similar products. There are also a lot of people out there that tell you that what they're selling will enhance your hearing, and it does to a point. What you have to realize is when you buy those inexpensive ones, they’re more like if you went to Sportsman's Warehouse and bought the ones for hunting that just amplify sound. They make it louder and it's fine if you're out hunting, and you want to hear geese coming in from afar.

    If you're trying to hear conversation, then you go to Miracle Ear and get quality hearing aids. I've had people that I know quite well buy those inexpensive ones. My daughter has been hearing impaired since she was very small. She’s always bought the less expensive ones because that's what they could afford. Last week, she bought her first Miracle Ear and she’s loving it.

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    Reviewed Feb. 13, 2021

    Ear piece attracts too much noise and not enough sound. Don't want an over the ear yet. Maybe when I'm 70. Hoping for a clearer style insert ear piece that has quality sound.

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    CoveragePriceStaff

    Reviewed Feb. 13, 2021

    I'm 150% satisfied with Miracle-Ear. I went with them for their service and knowledge of hearing loss and I appreciate the service. I tried several other in-the-ears and my Miracle-ear hearing aids are far better. The defining factor was I could hear my turn signals clicking. I put the Miracle-Ears on, got up the car, headed up the road, turned my turn signal on and heard them. The first set I got was behind-the-ear. I lost one then I replaced it with the latest behind-the-ear model. They were very helpful working with me to get it replaced but it was a shot.

    I'm hearing better and the hearing aids have made me much more comfortable. Yesterday I had some surgery and I didn't have my hearing aids in. I didn't miss a whole lot because I didn't have a dramatic loss of hearing. It definitely is improved. Some days I don't wear them because it's very tough with masks. I don't want to lose another set of hearing aids and have to spend another $6,600.

    I am very pleased. Gary was excellent and the gal who took over has been equally as good. She's been really professional. She makes you very comfortable and feeling well. I sent a friend of mine to Miracle-Ear recently. She is a bear when it comes to this and I don't think you can ever totally satisfy her but she’s satisfied. I tell those cheap friends of mine, “Go ahead. Go to Costco. Go to Walmart, I don't care where you go. Fool around for another few years and let your hearing decline. By the time you get that Miracle-Ear, you may not be able to be saved, pal. You can lose it.” This happened two days ago when I said, “You say you like your hearing aids? Why do you have to look at me in the face and read my lips instead of just hear me? I don't think your hearing aids are working the way they should be."

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    PriceStaff

    Reviewed Feb. 13, 2021

    I already had hearing aids from somebody in Baytown but they weren't serving me good. A person that we know had gotten hearing aids from Miracle-Ear, and was all set up, and bragging how well it worked. So my sons and my husband insisted that I go. I did that and now I have the hearing aids. I charge them every night while I’m sleeping, and they work just fine. I am so pleased with Miracle-Ear. They are so good about keeping them up, and they're much better than the first company that I had hearing aids with. Miracle-Ear checks the hearing aids often and I don’t have to pay more for it. I like having the charger to put them on at night, because I was having to buy so many batteries, and then it going off in my ear all the time. But as long as I keep these on the charger at night, I have no issues.

    I wish I could get the hearing aids that just went down in the hole in my ear, and I didn't have to put that thing over my ear. Because by the time you do that, and you wear glasses and then you have to wear a mask, it’s very irritating. But I really like using Miracle-Ear because of the care that they give. When something went wrong with one of them, they sent it back, and it got fixed. I didn’t have to pay more money.

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    Reviewed Feb. 12, 2021

    My hearing aids are comfortable and they're doing really well. I change my batteries once a week, sometimes a bit less. When I go to the office, the lady that does my fitting is super good.

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    Punctuality & SpeedStaff

    Reviewed Feb. 12, 2021

    The entire staff is very helpful and caring, always checking how my hearing aids are working. Hearing tests are provided on a regular schedule and the results are explained. They are very good providing followups.

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    Reviewed Feb. 12, 2021

    I had the in-ear and they weren't great. So I went with the behind-the-ear. It's better than I've had before.

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    PriceStaff

    Reviewed Feb. 12, 2021

    I've had very good service in Oregon, although, the new location is rather inconvenient for me. But otherwise, everything's okay. I've got the hearing aid that is over-the-ear. I had to pay 6000 bucks for my pair. But as soon as you get that paid off, they come up with something that's half the cost and that's kind of disconcerting. But that's life. I understand. I'm very satisfied with them overall.

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    Price

    Reviewed Feb. 12, 2021

    I couldn't afford my hearing aids at that time, but I didn't know I could get financed. I had gone to private doctors and they wanted cash upfront. I went several years where I really needed my hearing aids. When I went to Miracle-Ear, the woman, Mary, was in charge. She told me to see if I could get financed. She put in my application, and I did. It was like a miracle when I got my hearing aids and I was able to work another 15 years.

    When I first got them and put them in your ears, I heard everything. I wear it every single day from morning until night. Its overall performance is good. It just has some drawbacks. If I'm in a crowded room and everybody's talking, it's not easy for me to follow all the conversations. I had them upgraded about five years ago and that got better. There was a time when I couldn't get what the cashiers were saying to me. Now, that's clear. As technology gets better, I've been told that the aids are much more sensitive. But right now, I’m finishing up paying about $1,200 more for the ones that I have, so I'm keeping it and I’m grateful. I'm very satisfied. I have recommended Miracle-Ear and my hearing aids to many people, some are just are resistant to try them.

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    Reviewed Feb. 11, 2021

    I was walking through Sears. Miracle-Ear had a place in Sears where they work. I stopped there and asked questions. I was satisfied with the answers that they gave me. I dealt with Helen. Beautiful person. I love her personality. Every time I went, they always treated me that I was somebody special, so I love their service.

    The hearing aids are very comfortable. I wear them all day long, every day. I put them on in the morning after showering or washing up. And I keep them on until at night and it's time to go to bed. I have a brother that has Miracle-Ear. When we talked, sometimes, he would go up and he has to adjust the hearing aids. Once I put them in, I'm done. Sometimes I'm in an area and I have a feedback, I just click it and it’s done.

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    Reviewed Feb. 11, 2021

    My husband had Miracle-Ear and it was good so I went with them too. I have the one that goes over my ear and inside. So far, everything has been good. Miracle-Ear has impacted my life quite a bit as far as talking to people. I can hear much better.

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    Staff

    Reviewed Feb. 11, 2021

    They were very understanding and genuine. Close to home. They were helpful in lots of ways especially explaining my profound hearing loss. The hearing test was so much nicer than sitting in booth long old days ago.

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    Customer Service

    Reviewed Feb. 11, 2021

    I was told I’ve got the best hearing aids that you can buy. They don't make them any better. I’m happy with them. I can hear better with the hearing aids. Because without them, I can hardly hear anything. Miracle-Ear is a good outfit.

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    Punctuality & SpeedStaff

    Reviewed Feb. 10, 2021

    One of my friends mentioned Miracle-Ear and then, I found that they were open not too far from where I live. So I went in and there were two lovely ladies waiting on me. It went great. I feel very comfortable when I go in, and they treat me really well. They treat all their patients really well. It's been a while but I still go to them. It's a very good office. They work hard. My hearing has been very clear. I don't have static. I'm very happy with Miracle-Ear. I really like them. They're so nice, and they're there to help you. It isn't like somebody waiting on you and you should leave already. I find it wonderful.

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    Customer ServicePriceStaff

    Reviewed Feb. 10, 2021

    Gage was the gentleman that took care of me on the hearing aid. He's one awesome guy. Above and beyond the call of duty with this gentleman. He spent more time with me going over everything. It was well worth it. I got two hearing aids from Miracle-Ear, one for each ear and they're awesome. I don't even know they're there. I'm blown away. The company is fantastic. They exceeded my expectations.

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    Staff

    Reviewed Feb. 10, 2021

    My life has improved with Miracle-Ear. I knew I had problems when I couldn't understand my granddaughter when she was small-talking. Once I got the hearing aids, I was able to understand what she was trying to tell me. I have hearing aids that go over the back of my ear then the wire comes around and goes into my ear. They fit fine. The performance is fine too and I like it. Vance was the gentleman that I first met and he was with me up until this past year. He's was very nice.

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    Customer ServiceStaff

    Reviewed Feb. 10, 2021

    When I had hearing problems, one of my friends recommended to check with Miracle-Ear. So I phoned the nearest Miracle-Ear center. I went in, and then I took the audiology test and tried a couple of hearing aids. I felt better so I bought it. I was able to hear better. The team that I worked with was excellent in their customer service. They followed up if I have any other additional questions, and they did an awesome job. The unit that I have has an option to customize the hearing aids where it just focuses on the front or on the side. This option helped me listen better in a noisy situation like restaurants.

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    Reviewed Feb. 9, 2021

    I had been to four different companies and audiologists and no one was able to fit me. My left ear canal is only 25% of the size of an adult ear canal. I met a gentleman, Ron, at Miracle-Ear who was wonderful. When he passed away, Kelly took over for him and she is phenomenal. She should be recognized. I've never seen anybody work so hard to make things perfect. My hearing aids are wonderful and I love them. I have recommended Miracle-Ear over and over especially the two locations that I used, the one in Maryland and the one in Port Charlotte.

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    PriceStaff

    Reviewed Feb. 9, 2021

    The hearing aids are doing well. My husband, John, has seen the same people and done Miracle-Ear for 5,000 years or so. He's most happy when he can see Todd. He's been seeing him for a long time and he's sympathetic towards my husband. Todd works with him real well. Lisa is a lady there and she's very friendly. They treat John like family and I love them.

    Whenever he first got them which must have been 22 years ago or so, we were up in our lake home and went for a walk in the woods. I asked, "Do you hear the birds and the leaves rustling? Tell me what you hear." He said all he heard was my thighs rubbing back and forth with my jeans. But we've had a good time with the hearing aids. Sometimes, I'll just move my lips and say, "Maybe you better check your batteries." He's 86 years old and fragile now and I'm very thankful for his hearing aids. We have a little issue where something broke off and they fell down but the quality of the hearing aids is fine. We've upgraded every so often through the years and it's been costly but it's going well for us.

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    Staff

    Reviewed Feb. 9, 2021

    I liked Miracle-Ear's reputation. I went with the hearing aid that goes behind the ear, and then the tube with the thing fits in the ear. It's very good and it has made my life better. I'm able to understand more conversations.

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    Staff

    Reviewed Feb. 9, 2021

    I have the small hearing aid that goes just behind the ear. It's not as large as the old traditional ones and it's very slick. It's very savvy and go along with today's fashion as well. The quality is amazing to me. I did not anticipate it to be the way it actually turned out to be. So the quality definitely has improved, and I'm appreciative of that. The reps were very professional. The best staff that I've encountered, and they very well represented the company and the products at its highest level. They did a wonderful job.

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    Staff

    Reviewed Feb. 8, 2021

    I've had the second set of hearing aids from Miracle-Ear, so I’ve been satisfied with them. I've worked with two of their reps because I live down in Florida in the winter and then up north in the summer. I’ve had good luck with both of them. They’re efficient and accommodating. When I first got this second set, I had to give them back in a heartbeat. But the guy worked at it and worked at it, and we finally got them squared away. The only thing that I'm not satisfied with so far is the TV adapters that you can hook up to the TV. When I've got that on, I cannot hear my wife or anybody else in the room. So I very seldom ever use it because of the fact that if I've got that on, I can't hear the other people in the room talking. It was explained originally that if somebody else talked, that would override the TV, but it doesn’t.

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    Reviewed Feb. 8, 2021

    I always have a good experience with Miracle-Ear. My hearing is much better now.

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    TechSales & MarketingStaff

    Reviewed Feb. 8, 2021

    We saw an advertisement that Miracle-Ear was running. My wife and my daughters all said that they would excommunicate me if I did not get my ears checked out and get some hearing aids. My dad never got any hearing aids. He served on a battleship during World War II on a gun turret where the big bombs were being sent out. He lost a lot of his hearing at that point. There was total frustration to have to say something to my dad, and he would just look at you and just grin and shake his head but he could not hear us. Finally, my wife and my kids said, “Do you want to be just like he was?” So I went. What Miracle-Ear had advertised was not what I needed but the person who did my testing and everything was so thorough and so good.

    Rodney has been great. I'm so glad that I went with it. I told him a couple times about a couple of problems that I was having with them. He said, “Well, let's try this. Let's try this." I'm a preacher and a lot of times, when I preach, I sweat quite heavy, and one of the hearing aids was going out. The battery was getting wet and it just quit working until I could take it out, dry it off, put it back in, and it will work again. But he's tried different filters. He’s tried different things to try to keep it from getting moisture in it. He has bent over backwards to be accommodating to me and to my needs.

    My wife has a very soft voice and there are still times that we’ll be in the car riding and she'll say something and if she's not turned towards me, I still don't hear her really good. But when we're sitting around the house and we're talking, I'm hearing her, whereas before, I would have to keep saying, “What did you say? What was that again?” I'm not doing that near as much as what I used to. Even some coworkers said, “You're more in tune with what we're saying now than what you had been before.” Some of them didn't even know I had got the hearing aids, so it's been good in that way. I don't feel left out. I don't feel like I've been shut out on what's going on. I've recommended Miracle-Ear to several other people. I am sold on the company and sold on the product. Rodney is the person that I see all the time and if all the rest of their employees are like he is, Miracle-Ear is doing great business.

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    Punctuality & SpeedMaintenanceStaff

    Reviewed Feb. 7, 2021

    I went to several places for hearing aids and at the time, I went to my location in Pearland. Elizabeth, the rep, was personable and friendly. I liked her and I had a good rapport with her that I decided to go with Miracle-Ear. The person that's there now is terrific and nice. He explains everything well and spends time with you. The hearing aids are behind the ear and they’re with a charger. One of my hearing aids had to be sent into the factory 10 days ago and I was with only one hearing aid all that time while I waited on the repair. I missed it. So, I know I need them and I can't do without them. I’m completely satisfied with Miracle-Ear. I enjoy my life a lot more with it.

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    Sales & MarketingStaff

    Reviewed Feb. 7, 2021

    I couldn't hear high-pitched sounds and some of the stuff. Also, it sounded like people were mumbling. I've seen Miracle-Ear advertised and I came up to see what they had, and it seemed to satisfy me. I got the one behind the ear and it was very good. It helped me hear better. Now I can go someplace and I don't have to strain and ask my wife what everybody else is saying.

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    Staff

    Reviewed Feb. 7, 2021

    My mom is 91 and a half and Miracle-Ear has been working with her for a while. She absolutely could not hear. Even though her hearing loss has gotten worse, she has done so much better with the hearing aids. My experience with Miracle-Ear has always been wonderful. Their team is amazing, from the gal that works at the front desk to the two women that do testing. They're always available and always make time. My hearing aids have been very helpful. I have recommended Miracle-Ear to anybody I run across that needs something.

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    Sales & MarketingPricePunctuality & SpeedStaff

    Reviewed Feb. 6, 2021

    Miracle-Ear had a promotion. I went and we scheduled an appointment for me to have my ears checked and stuff. I bought the smaller one that fits inside the ear and they seemed to be durable. I just had a little trouble at the beginning to get them tuned to my ears. But I was satisfied with them. At first, I thought the aids were kind of expensive. But because of the ones that I have on now, I'll probably have them in four or five years, and they seem to be working pretty good. Now, I can watch TV and not have the TV blaring. Also, my wife and I can still have a conversation and not having one of us screaming. Then before, I couldn’t even hear the birds singing outside. Now, I hear those. I can also hear rustling of paper when moving the paper or stuff around. Before, I couldn’t even hear that.

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    Reviewed Feb. 6, 2021

    My Miracle-Ear hearing aids are of good quality. I hear a lot better since having them. The volume of my TV is not nearly as loud. I don't go anywhere without my hearing aids. I'm very satisfied with them and I'm happy with Miracle-Ear.

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    Customer ServiceCoverageSales & MarketingPunctuality & SpeedStaffTransparency

    Reviewed Feb. 6, 2021

    I found a coupon in the paper for Miracle-Ear and the hearing aids were two for 895. It's probably the cheapest one that you could get. I'm going to have my new hearing aids. I had some two years ago but after a year, they both quit working. I had the appointment in summer to get them done but my hearing guy submitted the claim wrong. So, it took a couple months for him and my insurance to figure it out. My insurance company paid the claim so, I'm now waiting for a call from Miracle-Ear telling me I can go pick it up. I may have to contact customer service to inquire on the status. This is just a two-man operation down there and normally, when I call Todd, he's the only ear doctor. He is usually on the phone and I get transferred to a helper and they can't tell me any kind of update on what's going on with my hearing aids. They’ll tell me to send him a message and he’ll get back to me as soon as he can. Todd gets back with me within one or two days.

    I'm very happy with my Miracle-Ear guy, Todd, and his receptionist, Vicki. They're very personable and professional. I have no problems with them and I enjoy going with my appointment and seeing them both. I don't think I'm hearing 100% but it is a little bit better with the hearing aids. I don't have to keep asking people to repeat themselves all the time, which makes me feel bad and they get annoyed.

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    Customer Service

    Reviewed Feb. 5, 2021

    I’ve been using my Miracle-Ear hearing aids for two and a half years but I’m trading them in for new ones on Tuesday. I have the behind-the-ear style and the quality has been okay so far. What made it difficult is wearing masks. But the person at Miracle-Ear has given me a little black strip with punch outs in it and I can hook it behind my head. It has been great dealing with customer service.

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    Customer Service

    Reviewed Feb. 5, 2021

    Miracle-Ear's customer service team is great. When I had to cancel, they were really good about rescheduling me. With my hearing aids, I hear stuff so much better. Everything's clearer even when I'm watching TV. They've been a blessing to me.

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    CoveragePricePunctuality & SpeedMaintenanceStaffRates

    Reviewed Feb. 5, 2021

    I liked Miracle-Ear's pricing. I was also able to get it serviced locally. I have regular-schedule checkups where I go in, and they see if there's anything wrong. They clean them out and replace the buds. They also do an annual hearing test. I had a minor amount of water in there one time. I forgot to take them out during a shower. They had me come in right away and they cleaned them out and it worked fine. The aids help somewhat in hearing things. Sometimes, I get background noise. But other than that, it works better in a group setting without ambient noise around.

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    PriceStaff

    Reviewed Feb. 4, 2021

    Miracle-Ear helped me to hear more clearly. I got the good, costly hearing aids. The reps are very professional and courteous. The coffee is great too.

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    Refunds & PayoutsStaff

    Reviewed Feb. 4, 2021

    I’m a little bit frustrated with the fit. The hearing aids seem to not want to stay in the ear. The little piece that fits inside the ear seem to kind of work their way out and I'm pushing them back in quite a bit. They seemed to have a little bit of difficulty with trying to figure out how to take care of that. It’s not terrible, but I would like that to be checked. Otherwise, it’s been fine. I’ve been very, very pleased with the people that I dealt with and felt like they paid attention and have tried to work with things. They were very helpful. I appreciate what they’ve been doing.

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    Customer ServicePriceStaffRates

    Reviewed Feb. 4, 2021

    Marleen was really thorough. She laid out the pictures and gave me information as I needed, and that's the same way with the follow-up. Also, the aids were the right price for the time. They are really comfortable. I don't even know they're on. Sometimes, I go to bed with them in. I have to get up and go through the process. However, they're rechargeable and they only last about eight to nine hours. I get up at 8:30 in the morning then by the time I get around 4:30 and 6 o'clock in the afternoon, they're already done, and I still have a couple of hours to go before I go to bed. So usually, I watch the TV in the evening with them not being in. But I don't have to turn the TV up. I'm getting along all right that way. I just thought they'd last longer but maybe that's to be expected and probably because I'm using them more.

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    Sales & MarketingStaff

    Reviewed Feb. 3, 2021

    I found an ad in the paper for Miracle-Ear and there was one right here in my town. So, I went and had a hearing test. I got the behind-the-ear style hearing aid and it’s good. I’m very pleased. I'd recommend people to go there because they’d get excellent care and they’ll get the hearing aids that they need.

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    PriceStaffTransparency

    Reviewed Feb. 3, 2021

    The people at the Miracle-Ear Office have been very hospitable and friendly. I'm always pleased with my visit there. The hearing aids I have currently are more updated. I make a few trips to the office now and then to get them adjusted and I've gotten better service. They're expensive but I'm happy.

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    Tech

    Reviewed Feb. 3, 2021

    I had tried another product in the past and it didn't work very well. I went to a local provider of Miracle-Ear and talked with Doug. He seemed to be pretty good and he knew what he was doing. I wound up getting them from him. I was going back there for three months and have them checked. I've got a high frequency hearing loss, and a lot of times, I don't wear them because it's only half frequencies that I don't hear. I wear those, I can hear noises. Not wear them, that I haven't been hearing before. So, it’s something with the high frequency. But they seem to work a little better than the previous ones did.

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    Customer ServicePrice

    Reviewed Feb. 3, 2021

    I have tried a few different brands but Miracle-Ear has out performed all others. They cost more but are well worth it. Their hearing aid technology includes GENIUS noise reduction and speech recognition and blue tooth technology. The only hearing aids that I can hear from behind. Miracle-Ear also provides lifetime service for its hearing aids, including free programming, free quarterly check-ups and cleanings, free annual hearing tests to determine if your hearing aid needs to be adjusted, and free cleaning and adjustments when needed. That's why they are worth the extra money.

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    Staff

    Reviewed Feb. 2, 2021

    I have the hearing aids that go behind the ear and the overall functionality and performance is excellent. It's been a positive experience with Miracle Ear. I can hear conversations now that I couldn't hear before. I can understand my grandchildren and I can understand when people talk to me rather than, in many cases in the past, making out like I was hearing them.

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    Customer ServiceCoverageStaff

    Reviewed Feb. 2, 2021

    I've received wonderful customer service so far from Miracle-Ear. Even though the office where I go to has had a turnover of receptionists lately, the rep whom I work with now sees that I'm taken care of. Miracle-Ear keeps on top of things and they've gone out of their way whenever there was a problem. There was a time when I had trouble. I have their insurance where I can get free batteries and for some reason, wherever they have the battery sent from couldn't get them to me like they should. So, Miracle-Ear took care of getting me my batteries. Getting my Miracle-Ear was like opening a new world. I can hear tones that I would have had a hard time hearing.

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    Staff

    Reviewed Feb. 2, 2021

    I’ve had great experience visiting Miracle-Ear and the only drawback to wearing those hearing aids is wearing a mask at the same time. As soon as I take a mask off, the hearing aid pops out but I'm aware of that. Other than that, I’m super happy. They're so comfortable that I forget I'm even wearing them. Joanne, the rep, is terrific and Dorothy is the one who checks the hearing aids and looks in my ears. They are wonderful people. I would recommend Miracle-Ear.

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    PriceStaff

    Reviewed Feb. 2, 2021

    I've had a very good experience with Miracle-Ear. I got around-the-ear hearing aids from them. They're very expensive but they have helped my hearing a lot.

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    Reviewed Feb. 2, 2021

    The person that did the hearing aid test for my mother was wonderful. My mother has hearing aids where if you're in a wheelchair, you can hear the person that's behind you. These hearing aids have made a big difference in my mother's life. She's had them for a few years now. But she's been having trouble with them so the aids just got mailed in to have them repaired. This is the second time they've out for repair. My husband went and got hearing aids from a different place and he was not very pleased. He said that when he needs to change his hearing aids, he is going to go to Miracle-Ear because my mom's experience was so much better.

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    PriceStaff

    Reviewed Feb. 2, 2021

    I moved and Miracle-Ear was fairly close to where I was living at the time. The only reason why I got new hearing aids was because at the time, I was driving for a foreigner and I needed new hearing aids. The ones I had weren’t very good. I got a behind-the-ear hearing aid. They're expensive but I understand why. So, at the same time, I’m horribly broke. But now, I can hear things a whole lot better with them than without them.

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    Customer ServiceTechMaintenanceStaff

    Reviewed Feb. 2, 2021

    I'm not really happy with my Miracle-Ear hearing aids, especially in the age of masks behind the ears and glasses. I should have gotten the ones that just poke inside the ear and don't put anything behind the ear. I do wish now that I had gone somewhere else. I moved back to the Midwest to be with my mom and dad to help them. They both passed on now. Dad had Beltone and mom had Miracle-Ear. I live closer to where Miracle-Ear was located, and so, that was the main reason I went with Miracle-Ear. I didn't realize there were other options in the town where they are until after I had purchased.

    The young gal before the one who's in that office now was totally oblivious. She replaced Nicole. Nicole was fantastic and I wish Nicole is still there because she was so good. She had answers for everything and she took care of anything you needed or wanted. This young girl that came in to take her place didn't do anything more than put on the new little cap things and clean them. She had no answers for any of my questions. I was not happy with her at all.

    As far as the hearing aids, these new ones that are hooked through the Bluetooth into my phone and all that kind of stuff are great when they're working but when there's some bug with them and they're not working, they're frustrating. I'm 75 and I have a difficult time dealing with things that don't work the way they're supposed to work. I'm sure that with a lot of us older people, it's annoying and we need to be more flexible.

    Having had my Miracle-Ear now during this whole last year, I would definitely say don't get the ones that go behind your ear. Get the ones that fit in the canal because I may be wearing these masks for the rest of my life. If you wear glasses also, it's still a problem although not as much, until you put the mask behind your ear as well, then you take the mask off, and the hearing aid things come off. I've dropped one in the street before because of them. So, if you have extra money, get that one instead of the one behind the ear. Also, find someplace that has a really good technician like Nicole that knows all the answers and takes the time to answer your questions, and ask questions. Don't go home and then grumble at your wife or husband, ask the question.

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    PriceStaff

    Reviewed Feb. 1, 2021

    My Miracle-Ear rep was very accommodating in answering my questions and supplying details. I got the hearing aid that sits in the ear. The inner ear hearing aid seems to be more efficient and manageable than the one that hangs over there. It seems to pick up most sounds relatively undistorted. The cost is one of the hurdles but I just went ahead and did it.

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    CoverageStaff

    Reviewed Feb. 1, 2021

    I'm not really happy with my Miracle-Ear hearing aids. I have a wonderful person who tries to help me and he fixes as much as he can fix. But come night time, all I hear is buzzing. I have so much ringing and I lose the sound a lot. The hearing aids have definitely helped me but as the day goes, they almost pop out of my ear. I would still recommend Miracle-Ear as they have been very nice but I probably would never buy this middle bracket model of hearing aid again that I was getting a deal on.

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    Customer ServicePriceStaff

    Reviewed Feb. 1, 2021

    I have trouble hearing I started looking into hearing aids. The quality of Miracle-Ear aids is acceptable. But the accumulation of wax in them causes problems. I go back to the person who I went to initially and he takes care of it. That's the biggest issue. Customer service is very good. The local person I went through was very good. The product is expensive and it doesn't resolve the issue, but it helps a little.

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    Reviewed Feb. 1, 2021

    My brother likes his Miracle-Ear hearing aids a whole lot. He hears a whole lot better. He goes down there about once a year and they redo his hearing thing and adjust them. He goes every so often because I take him there a lot. He hasn't cleaned and they clean them for him. So, he has no complaints at all.

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    Price

    Reviewed Feb. 1, 2021

    The hearing aid I got is expensive. I should go for a hearing aid check but I can't afford it. Plus, I have trouble hearing the guys that I golf with. At least I can hear my kids now.

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    Customer ServicePriceStaff

    Reviewed Feb. 1, 2021

    The reps at Miracle-Ear are very caring and they always wanna do the follow-ups. It’s excellent dealing with them and the service is good. John’s hearing kept going down. He had 60% and it was down lower than that when a test was done. So, the hearing aid made a significant difference in him being able to hear. He uses the behind the ear style which was the one that Miracle-Ear recommended. He wanted the top of the line when he got them and it wasn’t cheap. It doesn't completely make him able to hear and there are certain sounds he still doesn't pick up but that's because his loss is much more severe. He picks up certain sounds differently. If you are looking away from him, he doesn't pick up the sounds as well as if you're looking at him. There are times I wish he had the other kind because when he puts on these masks, it gets pulled off all the time. It also keeps getting knocked off when he tries to take it off or put it on.

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    Staff

    Reviewed Feb. 1, 2021

    The people at the office of Miracle-Ear have been really good. They're very professional. I went with the one that's inside the canal because I had talked with several people that told me that they had had the ones that are over-the-ear and they said that whenever they would brush their hair or do something, sometimes, the over-the-ear one would get caught and pulled out of their ear. Having Miracle-Ear makes it easier to communicate if I can hear people that are on the left side of me talking.

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    Contract & TermsCoverageSales & MarketingPriceRefunds & PayoutsStaff

    Reviewed Jan. 31, 2021

    My Miracle-Ear hearing aids are of outstanding quality and they are very cost-effective. Their technicians are great and their exam was very thorough and supported by my insurance. I liked that they provide free batteries when many of the other companies want to charge me for those. But two years ago, I was sent a notification that if I went and got my hearing checked, I would be given a $25 gift certificate. I went to the place in Memorial Road to get my hearing checked and the technician there did a great job. He also informed me that I had extra wax in my left ear that had to be evaluated and I got that treated. They never gave the gift certificate to me this day. The Miracle-Ear people where I went to said that they would tell the company to send the gift certificate but that didn't happen. It was false advertising.

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    PriceStaff

    Reviewed Jan. 31, 2021

    I had tried other hearing aid companies and the hearing aids that I got were not effective. Miracle-Ear hearing aids are excellent. I got the behind-the-ear style. The rep in Port Richey advised me to get them and they’re wonderful. I can hear my television without even raising the volume. I just have to hit a button on the ear. The hearing aids are very expensive but they’re worth it. They're much better than any that I've had.

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    CoveragePrice

    Reviewed Jan. 31, 2021

    I was riverboat captain and the Coast Guard said my hearing did not make Coast Guard standards. So I spent $6,000 and bought these little bitty hearing aids and everything else. They work fine but my biggest problem with the device and everything else is the astronomical cost. If mine quits working, I will not replace it on account of the cost. Then I come to find out the Coast Guard didn't have any standards, and I didn't really need the hearing aids. So, I've wasted $6,000. They're sitting in the drawer. I haven't put one on in six months.

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    Customer ServicePriceMaintenance

    Reviewed Jan. 31, 2021

    Miracle-Ear aids are pretty expensive but they're worth it. I have the silver behind-the-ear hearing aids that plug in. These were recommended for me after my ears were tested. The customer service people are really nice and I enjoy seeing them. Their guy does all the maintenance of my hearing aids and cleans them. They’re tip-top.

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    Staff

    Reviewed Jan. 31, 2021

    The reps at Miracle-Ear were terrific and very good people. A behind the ear hearing aid was the one that I could afford and it was great. With all these things coming out now over the counter, I have to wonder what the difference is. But I'm very pleased with Miracle-Ear's product and the service.

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    Sales & MarketingPriceStaff

    Reviewed Jan. 31, 2021

    A good friend got a Miracle-Ear hearing aid and she was extremely satisfied. I liked the fact that with Miracle Ear, I didn't have to worry about anything for quite some time. I was also very impressed with the sale and the person representing them. He was very personable and knowledgeable. He gave me several options if I didn't want to go with the one I bought. I really enjoyed my time with him. The hearing aid I got is extremely comfortable. But, the pandemic has created a bit of a problem. Masks, sunglasses, hearing aids and earrings do not all go well. The other option would be to fit my ear with a battery and I don't want that.

    It was a little shocking what the Miracle-Ear would cost but it is everything that was advertised. I have a little less ringing in my ears. I will renew the program because I really like it. I'm very happy with my relationship with my salesman and what's going on now. I recommend it to everybody that says anything about a hearing aid.

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    Customer ServiceCoverageStaff

    Reviewed Jan. 31, 2021

    I loved my Miracle-Ear. I no longer have it. I wanted to see if I could get another one. One was stolen on a cruise ship. Then I had to replace one. When I replaced it, I got it for like half off. COVID hit and I didn’t do it properly. I wasn’t leaving the house. I wasn't putting on makeup. So, I wasn't putting it in all the time. Then, they started bringing us back into work, so I started wearing it. My brain is getting used to it all over again.

    Then my husband was watching a movie. It was so loud. So, I took my hearing aid out and put it on the window sill. After dinner, I washed my hands. My husband had scooped it up and put it in the garbage disposal. I went a few months without one not knowing what to do. I called Miracle-Ear again, and there was not another offer once you lose the second one even though the first was not my fault. I went back and forth. Then I knew somebody who had a better deal at another place. I ended up getting a different device that’s inside the ear, and I can't stand it. It's a Starkey. I loved my little in-ear Miracle-Ear one. It fits better. It gets more weighted properly in my ear. The Starkey's weight seems to be on the bottom and the way the door opens is not convenient. With Miracle-Ear's door, your finger would hit the top and the door would come down. That’s easier when it’s in your ear to reset your battery.

    Starkey is at the bottom. So, you need to poke your finger in the bottom of your ear and try to flip it from the bottom up, which is very difficult. It's not really functional. So I learned a lot by going from one to another. I know which one I prefer and it's not the one I currently have. I'm sad I don't have Miracle-Ear anymore. The product itself was great. I really liked the way it worked with my phone. I like the way that it was light. The fit was better. Marissa, the lady who set it one time, was perfect. The staff at the office there in Henderson is incredible. I love the girl at the front desk. I love her helper. I love the main girl running it.

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    Staff

    Reviewed Jan. 30, 2021

    I got behind-the-ear hearing aids and they're great. It has the Bluetooth effect on it, and that's great for TV. The Miracle-Ear reps have all been great and really knowledgeable. The service is good, and the aids have been reliable, and have worked fine for me.

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    Customer ServiceStaff

    Reviewed Jan. 30, 2021

    I've been with Miracle-Ear for 25 years and my experience has been good. I like them and I will continue to use them. Customer service has been very friendly and they take care of my needs. I’m very satisfied with them.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 30, 2021

    The reps at Miracle-Ear have been great. They're my friends and I don't ever need to schedule an appointment. Every now and then, they call me and tell me it's time to come for a checkup and I go. I really like my hearing aid and I've never had any trouble with it. I've sent two of my friends to Miracle-Ear.

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    Staff

    Reviewed Jan. 30, 2021

    I've been with Miracle-Ear for a few years. It was what I was looking for a hearing aid company. Whenever I requested anything, the reps took care of it. Since I moved up to the GENIUS, it's very good. I can hear again. Miracle-Ear was a very good product. It worked fine. There were no quality problems.

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    Staff

    Reviewed Jan. 30, 2021

    Miracle-Ear does a good job taking care of my equipment. I've dealt with three different people there and all of them are terrific. I got the behind-the-ear hearing aids. With the virus now, every time you take your glasses off or take the strap of your mask, that piece falls out of place. So they could make something smaller that would stay in the ear without flipping over. Other than that, the sound is good and I've been hearing a little better.

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    Customer Service

    Reviewed Jan. 30, 2021

    Miracle-Ear was recommended to me by a friend and she raved about the service. The customer service was very good. The new aids I just received are very good. There is a huge difference from the other ones which were three years old.

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    Customer ServicePriceStaff

    Reviewed Jan. 30, 2021

    Miracle-Ear was the only reputable source to go to. I have tried other kinds of hearing assistance and they are not reliable or comfortable at all. Every time I have a problem, Miracle-Ear's customer service team is willing to look into it and deal with it. They find out the source of how to solve the difficulties. They were a little high in cost but I can understand as I was a special case and they specially designed a hearing aid just for me. I got really professional service.

    At first, I had an over-the-ear hearing aid but because of advanced neuropathy, I couldn't get it on. So, they went to a type of fitting that would fit inside my ear by using an adaption by bulletin board thumbtacks. They had those embedded into the hearing aid so I could hold on to them while I inserted it in my ear. The hearing aid is beneficial and it works. I can hear a lot better than I used to. I can tell the real advance in hearing capabilities that I've gained every night when I turn my hearing aids off and store them for the evening.

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    Sales & MarketingPriceRates

    Reviewed Jan. 29, 2021

    Before I moved to Florida with my wife, Miracle-Ear was advertised in the area in New Jersey and I got my first pair there. I've had them for 20 years now and the aids are quality products. I couldn't get on without it. It's just a little overpriced. I could afford to buy it at the time, but with the competition today, Miracle-Ear needs to rethink their pricing setup. The last pair that I have, I lost one, so I'm using one of my older pair with one of the newer pair, and it's working fine.

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    PriceStaff

    Reviewed Jan. 29, 2021

    I heard Miracle-Ear was a good company and they had a good service program. But due to the COVID thing, they don't do where they clean your ears anymore. I just really care for that having to go to different locations to get my ears clean. They should get to a more personal mode. They should start cleaning the ears again because that lack of contact to the consumer is gonna be a negative one. Also, the hearing aids that are behind the ears are very expensive.

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    Customer ServicePriceRefunds & PayoutsStaff

    Reviewed Jan. 29, 2021

    I tried a hearing aid company and it took eight minutes for them to give me a hearing test so I walked out. They were pushing me like crazy so I went to Miracle-Ear. Their customer service was superb. I got the behind the ear model which was what their rep recommended. The cost is good and so are the hearing aids. I got my money's worth. We come in the shop every six months and they test them as well as my ears. I lost more hearing from my left ear so they had made the adjustments.

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    Customer ServicePriceStaff

    Reviewed Jan. 29, 2021

    I had hearing aids with a rechargeable battery. The battery would last about a year then it had to be changed. The company charged me $60 every time I went in to see the people. I was looking for something better and ended up with Miracle-Ear. Their aids have been very good. In the last year and a half, customer service has been excellent.

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    Contract & TermsPriceStaffRates

    Reviewed Jan. 29, 2021

    My Miracle-Ear hearing aid goes over and in. I had a set of hearing aids before this set. I gave about $7,000 for that set and I had them for about three years. All of a sudden, I needed a new set after I got tested. The new set cost me $12,000 and Miracle-Ear kept my old set. I felt like I had been taken advantage of. $12,000 for a set of hearing aids is pretty astronomical. But the service has been good so perhaps that is what offsets the cost.

    Miracle-Ear Hearing Aids are pretty good but they're way overpriced. Miracle-Ear is more interested in selling their product than they are interested in my hearing. My hearing being better is just a bonus for them. There's a lot more that can be done through new technology and I've even inquired and suggested, but the subject always gets changed. It's all about getting you back in the office, telling you that you're more adept than you used to be, and selling you some more hearing aids. Miracle-Ear should be associated with a professional audiologist that are doctors that actually do surgery, rather than it just being a money hustle.

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    Miracle-Ear Hearing Aids
    Response from Miracle-Ear Hearing Aids

    Thank you for sharing your concerns. We invite you to contact our Customer Care Team at 1-800-241-1372 if you would like to discuss further.

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    PriceStaffValue

    Reviewed Jan. 29, 2021

    I'm a cheapskate and the cost of Miracle-Ear is hallatious. But I figured if anybody needed help with hearing, it was gonna be me. I've been pleased with the sense that they do everything they can to make your situation better. The people I've worked with here in Baker have been really good. I told my friends, “I've been back to these guys a lot of times and they've never charged me a nickel.” Most of them were impressed with that.

    I've had to take care of my wife the last year ‘cause she's had a couple of operations and chemo treatment. But she's doing very well and doing most of the housework now, which I'm very grateful for. I listen to her quite a bit ‘cause she's gotta put up with me, and she said these new hearing aids are really worth the money. These stupid masks though hook on the hearing aids. I went fishing in the wintertime. I wear glasses, and then I put sunglasses on and a cap and a stocking cap and a hood, and that was a nightmare with hearing aids. The other thing that happens a little bit is that when I put a Gore-Tex hood on, I get an echo.

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    Reviewed Jan. 29, 2021

    It was a miracle that I can hear due to Miracle-Ear. I was told by other hearing places that there was nothing that could be done. But when I walked into Miracle-Ear, they told and showed me different. I never heard the second hand on a clock but when I was standing there, I was like, “What is that noise? It’s ticking.” It was the second hand on the clock. The hearing aid goes in the canal and up over my ear, behind my ear. They were $8,900 and I got a special at that time for $7,100. I knew I couldn't hear but I didn't realize it was that bad until I got these hearing aids to realize exactly what I was missing out on life. I can hear my grandchildren and I don't have to ask them to repeat their self. My family is so much happier because now I don't have anyone getting aggravated because they have to repeat their self two or three times. I would highly recommend Miracle-Ear above any other hearing place that there is, and I have been to some.

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    Staff

    Reviewed Jan. 28, 2021

    Took the time to explain what he was going to do and then explained the results and even after I could not get financed he is still trying to help me get some hearing aids going above and beyond to help.

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    Staff

    Reviewed Jan. 28, 2021

    I like the idea of how things with the company are set up where I invested in the Ambassador Program, which gives me a lot of different information concerning eating, exercising, cooking recipes. I did my research before I even went to be tested for the hearing aid, so I knew what questions I needed to ask and what I wanted to know. The hearing tech answered all of them for me, and then some. He was very knowledgeable, patient, and took the time to listen to what I had to say, considering I had a little background in the medical industry. He was very easy to talk to. I couldn't ask for a better person who works for Miracle-Ear to service me that day. I hope he never leaves. I bought the product and I was satisfied. I've told other people about it.

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    Punctuality & SpeedStaff

    Reviewed Jan. 28, 2021

    I have good experience with them, and I’ve been thinking about coming back for a few months. If we’d ever get back to normal operations, I may not have to wait that long because I’ve lost a little more hearing. I have the hearing aids that go behind the ear, and then into the ear. I got this thing hanging on my ear. It works all right for me. I live in this big retirement complex with 120 people and we have activities, card games, exercises, group exercise, and it helps my hearing. It helps my activities and relationship with people when I'm around them.

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    Customer Service

    Reviewed Jan. 28, 2021

    I have partial hearing loss. My Miracle-Ear unit is in the ear and goes up on top of my ear. The quality is about as good as you can get. Miracle-Ear has been so good to me. My daughter now takes the aids in when they need something cleaned or dried out. I used to do it before the pandemic started. Customer service was very good.

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    Reviewed Jan. 28, 2021

    I just had my annual checkup at Miracle-Ear and it was perfect.

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    Customer ServiceStaffTransparency

    Reviewed Jan. 28, 2021

    I have behind-ear hearing aids from Miracle-Ear. The quality is there. Three years ago, my hearing went south so I needed to update my aids to my second one. Customer service is very good. They are understanding, they listen, and they explain to me whatever has to be explained. I never leave confused. On the whole, I'm very happy with my Miracle-Ear. I enjoyed my time with them and everything works fine for me. I would tell my friends or family to give them a try.

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    Tech

    Reviewed Jan. 28, 2021

    The man that was there at Miracle-Ear in the very beginning treated me quite well. I went there again and there was a different man. He took my hearing aids and went to the backroom somewhere for maybe 20 minutes. He came back out, and handed them to me, and said, “There you are. Goodbye.” I was a little bit disappointed at the time. He didn't check my hearing or anything. He just had them set for a certain pitch and that was it. The next time I went back, there was a different man there again and he adjusted them a little bit better for me. My hearing aids are the cheapest hearing aids that they have. They can be a little bit better than what they are, but I don't have the money to invest in the $4,000 and $5,000 ones. But Miracle-Ear did the best they could with what I bought.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Jan. 28, 2021

    I went with Miracle-Ear on a referral from my cousin. I like Miracle-Ear. I like their service, their quality and their hearing aids. The customer service is good. I can call and get an appointment right away. If I have an issue, they help me. I really have enjoyed working with all of them. However, the cost is ridiculous. Especially for older people, I don't know how they could afford it. I was able to buy it with the little bonus that I had. It was almost $7,000 and I got the ones that have the Bluetooth and the streaming. But I love it.

    Having a Miracle-Ear hearing aid has improved my life a great deal. However, with the mask, it's really hard right now. They don't realize how much we look at people's mouths when they're talking and now we can't do that. But it's not because of the hearing aid. I have to use a rubber band to cut it around my neck, around my head, because I have hearing aids and glasses. Every time I pull my mask down, my hearing aid pops out and it’s a pain in the butt.

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    Customer ServicePriceStaffRates

    Reviewed Jan. 27, 2021

    The quality of Miracle-Ear's hearing aids is good but the price is outrageous. It is, however, the best you could get. I have their behind-the-ear model. One piece goes inside your ear then it goes over your ear. Also, customer service is outstanding.

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    Staff

    Reviewed Jan. 27, 2021

    Other people said they liked Miracle-Ear. They liked the service and so forth. I said, “Well, I’d go there.” And I know exactly where they’re at. It’s easier to get to them. The reps are always very helpful. I like the hearing aids very much. I take them out at night, boy do I notice a difference. When I put them back in the morning, I’m like, “Wow.” It was hard for me to hear before. Because I don't want to be turning up the TV and everybody was like, “What did you turn it up for? Why did you turn it?” “I can hardly hear it.” So my wife finally said, “Hey, you got to get hearing aids." Now, it’s down to a decent level. I have recommended Miracle-Ear to a friend of mine. He likes them.

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    Punctuality & Speed

    Reviewed Jan. 27, 2021

    I had a hard time hearing and a friend of mine recommended Miracle-Ear. I got the model with the rechargeable battery for convenience. I'm very pleased with the quality, comfort, and wearing them. They're not very large so you're not running around with anything big hanging from your ears. People can hardly tell that I have hearing aids on. Miracle-Ear corrected everything about my hearing. The receptionist and my doctor were awesome. The same can be said about making appointments.

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    Price

    Reviewed Jan. 27, 2021

    It has been great dealing with Miracle-Ear. They were close by so I chose to work with them. Every time I've been there, they've been very nice. I'm very satisfied with them. I went with the behind the ear hearing aids. The piece that goes in the ear with the little wire on it is not always convenient but it's good. It worked very well. I can hear better. It's a little expensive, but I've had them for a while and I haven't had any problems with them.

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    Customer ServiceTechPriceStaffRates

    Reviewed Jan. 27, 2021

    A relative of mine had a husband who had Miracle-Ear and was pleased with it, so I went and tried that. I had tried another one prior to that and it didn't seem to do the job for me. Miracle-Ear seemed to be more specific as to what I could hear and cut out some of the sounds that the other one didn't cut out. It’s very comfortable, except when I put on a mask during this time and I kick out my hearing aids on occasion and that’s not good.

    Their customer service has been good so far. They had sent my hearing aids back for battery replacement. I talked to the man who has been handling it about some problems I was having with getting sounds from the TV itself in addition to what was transmitted to my ear. He said, “Let's try another type of plug.” When they came back, that's how they were fitted and it’s amazing how much better I can hear with those. For the quality, they seem to be priced low compared with others that weren't so good. I've had a very good experience with Miracle-Ear so far.

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    TechStaff

    Reviewed Jan. 26, 2021

    I checked other providers when I was looking for hearing aids. But Miracle-Ear seemed to be the most professional and knowledgeable. They’re very courteous. They would spend time with you, explain everything to you so you know what's going on. I was very happy with them. I have the behind ear and it fits me great. I now hear everything that I was meant to before. My wife doesn't have to yell at me.

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    Customer ServicePriceOnline & AppStaff

    Reviewed Jan. 26, 2021

    I had a hearing evaluation with a different hearing aid company and did not like the way I was treated at all. I stumbled upon Miracle-Ear and gave them a try. Their customer service is exceptional, very caring and compassionate. They wanted me to be able to hear and it was not about selling me the top-of-the-line. I’m very pleased with the cost in relation to its quality. I got an over-the-ear hearing aid. It has a little tube that goes in and then, I can adjust the volume on my phone. I hear so much better and clearer. The hearing aid has made a complete turnaround with my life.

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    Customer ServicePriceStaff

    Reviewed Jan. 26, 2021

    The customer service of Miracle-Ear has been very pleasant and easy to work with. I have had not too much trouble with the hearing aids. The only issue I have had, occasionally, was getting some whistling around my left ear. Came to find out they needed to just put a little bigger plug on the earpiece so that it didn't have a little gap there. That pretty well took care of that.

    Until COVID and the masks came along, I thought it was the simplest for me. I prefer the KN95 mask with an ear loop rather than the two bands behind the head. So, when I remove it, I have to be very cautious to make sure I grab the little band at the top and move it around the hearing aid, or else I could fling the hearing aid across the room while I take it off.

    Occasionally I'll have it fall off when I bend over from behind my ear. I found there was an advantage to having longer hair. It helps hold it in place. When my wife trimmed my hair every month and it gets shorter, then it's more likely when I bend over to slip around from behind the ear. But that's not a real frequent occurrence. With the quality of the sound, I have no problem. I've always had the general, then the directed. They added a third one that was supposed to be picking up the most prominent sound and just magnifying it. However, the hearing aids were awfully expensive.

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    Staff

    Reviewed Jan. 26, 2021

    I like the fact that I can get service any time I need it. Sandy is the rep's name. She is terrific. I'm satisfied with Miracle-Ear.

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    Customer ServicePriceMaintenanceStaffLoan Process

    Reviewed Jan. 26, 2021

    I have profound hearing loss and I did not know this because my hearing loss started when I was a young child. By the time I came for the hearing test, I did not hear out of the left ear at all and very minimal out of the right ear. When they put the hearing aids in, it opened up the whole world for me. Because I had not heard well for so many years, it was like I had to learn the sound of words and certain sounds all over again. I tell myself, “That’s the fountain by the front door running.” It was a good experience for me because I needed it so badly. I have the one that goes behind the ear and it's very good. These are my first hearing aids and I'm just happy to hear. I encouraged a lot of friends I knew that had hearing problems afterwards to get their hearing tests and find out how bad their hearing really is.

    As we get older, our hearing gradually gets worse. I didn't realize that my hearing was that bad. The reps were all wonderful to me as well. Any questions I had when I called back, there was always an answer. I can always come in right now if I have a problem. I have not bumped into anyone yet up there at the office that did not treat me in a very kind and concerned way. In fact, the person that gave me the hearing test did not work at that store. He was a vice president somewhere in charge in this area. Because someone just quit, he was there because they needed someone that day. I happened to get him for the hearing test and it was the best. It was the first hearing test I ever had, but I brought my sister along. She had been with her husband and it was considered a free test.

    My sister said, “Oh my gosh, I never saw such a good free test.” They spent so much time with me and I was happy with the whole experience. I thought, "Well, nobody's gonna loan an old woman this age that much money, that lives on a fixed income." Miracle-Ear also helped me with the financing. Right now, I have nothing bad to say for Miracle-Ear. Their company is on the top of what's going on with hearing right now and the best electronical things. The technology gets smaller and smaller all the time. I wear my hair very short and when I go to my doctor's office, the nurse always goes to put the temperature thing in my ear. I go, “Just a minute, I have hearing aids.” She goes, “No, you don't. I can't see any.” She's done it twice now, forgetting I have hearing aids.

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    Customer ServiceSales & MarketingPrice

    Reviewed Jan. 26, 2021

    I got Miracle-Ear for their reputation and it has been positive dealing with their sales and customer service team. I have the conventional hearing aid over the ear with that little plastic loop that goes into the ear. It is outrageously expensive but the impact in having them is not too noticeable. It’s mostly with my wife.

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    PriceStaff

    Reviewed Jan. 25, 2021

    Someone said, “You might want to check them out.” And then, shortly after I heard that, a Miracle-Ear distributor opened up in our neighborhood. The location in Washington Township is excellent. The staff is perfect. We just walked in one day and was very pleasantly surprised at how well the facility was run, the evaluation of my mom, and everything. I was very pleased with it. I knew upfront that it would be more expensive than other hearing aids, but having someone locally very close that could answer any questions or problems that arose made it a very easy decision to make for the long term. My mom's hearing is much better with the hearing aids so we're very satisfied with it.

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    Customer ServiceCoveragePriceStaff

    Reviewed Jan. 25, 2021

    I had a very good experience with Miracle-Ear's rep and customer service team. I was looking to upgrade my hearing aid but the cost is too much, so I didn't do it. Other than that, Miracle-Ear and their service are good. They always fix my hearing aids when I have a problem.

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    Customer Service

    Reviewed Jan. 25, 2021

    Miracle-Ear is a really good company and they have good customer service. Also, their hearing aids are great.

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    Miracle-Ear Hearing Aids Company Information

    Company Name:
    Miracle-Ear
    Address:
    5000 Cheshire Parkway North
    City:
    Minneapolis
    State/Province:
    MN
    Postal Code:
    55446
    Country:
    United States
    Website:
    www.miracle-ear.com