
Miracle-Ear Hearing Aids Reviews
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About Miracle-Ear Hearing Aids
A trusted resource for hearing solutions for over 70 years, Miracle-Ear uses state-of-the-art technology to remove the barriers of hearing loss. Miracle-Ear specializes in customizable hearing solutions that feature discreet, comfortable products designed to meet each individual's hearing loss needs. Contact us today to schedule your free hearing checkup at any all of the company's over 1,500 franchised locations across the U.S. At Miracle-Ear, we believe there’s no need to live without all the important sounds in your life.
- 30-day trial
- 3-year limited warranty
- Serves mild to profound hearing loss
- Pricing could be more transparent
Miracle-Ear Hearing Aids Reviews
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Reviewed Dec. 22, 2015
We've been wearing Miracle-Ear hearing aids for 20 years and we originally got them at Sears. Our interactions with their sales and customer service team have been fine. We get our hearing aids checked and we get our ears cleaned out and we can hear better. I have in-the-ear, and my husband has behind-the-ear; we like them. Furthermore, we've chosen them over other hearing aid providers because we live in Carson, California and they were five minutes from our home. They closed after one year, and now we have to take a taxi and drive further away from home. We want to know why their Carson office will not be open, but we would recommend them.
Reviewed Dec. 22, 2015
I’ve had a wonderful experience with Miracle-Ear. I have a lot of hearing loss on my left ear and a bit on the right. I went with one of the cheaper models because I am on social security and don’t have that much money to put on one of the high-end ones, but I haven’t had any problem with it at all. Their customer service team is wonderful. I could call them up anytime or go over there if I want and get help right away. The girl that fitted me with the hearing aids, Liza, was patient of her time. She asked me questions which I answered, and then told my daughter that I definitely needed those hearing aids because my left ear is pretty bad. Also, all I have to do is call the girl at the front desk and tell her I needed to talk to someone or wanted an appointment. They are the ones who helped me through.
Reviewed Dec. 21, 2015
We'd recommend Miracle-Ear Hearing Aids. We decided to go with them because we had a hearing test with Vic, and we liked him. Vic and the customer service team were very cooperative, easy to work with, and helpful. My wife and I have the hearing aids, and they help a lot. My wife has a long hearing aid on the right side, it is behind the ear and I have two that are in the ear. We asked Vic about these models, tried them on and liked them. Miracle-Ear has done better than anybody I've ever heard of. I have stayed with what I got because I like it. The service is fantastic, and we need an office in Ellijay.
Reviewed Dec. 21, 2015
I've been hearing impaired all of my life. So once I got married, my wife was tired of me being hearing-impaired. I went with Miracle-Ear because of their level of service and the confidence I had in both the people and the hearing aid. I didn't get it until I was in my 30's. The guy that runs the Miracle-Ear franchise asked me why I didn't do it earlier and I replied, "You go through life looking at black and white pictures, and all of a sudden someone shows you color."
I've been wearing hearing aids for about 10 years. When I went and saw the guy that was my usual person, I said the one on the left side seems to be working really well, but the one on the right side had to be adjusted every time I come in. I thought there's something wrong with the hearing aid. He checked it out and said there's nothing wrong with the hearing aid. He recommended that I see an ear, nose, throat guy. I did and they gave me an MRI. They found a brain tumor and that's what was causing my hearing loss. Because of the hearing aid person, I found a brain tumor growing in my head. He knew what he was doing and that something else was wrong. I have recommended Miracle-Ear to friends who have actually bought them.
Reviewed Dec. 20, 2015
I first heard about Miracle-Ear on a TV ad and it sure was informative. Miracle-Ear helped because I work with kids in a detention home and I can hear when they were whispering and what it was about. Also, TV doesn't need to be as loud as it used to. I chose the one that's over the ear and can be programmed to your scalp because it was top of the line. Their customer service team was very good and professional. When I needed something replaced or adjusted, I just walk into their office or call them and they took care of it. Everybody who's had a hearing problem or any type of hearing loss that can be corrected can't go wrong with Miracle-Ear. I'm very happy with it. If I'm spending money on my health or my welfare, I want the best and that's Miracle-Ear.
Reviewed Dec. 20, 2015
Miracle Ear Hearing Aid has helped me and their team has always been good, professional and helpful.
Reviewed Dec. 20, 2015
The hearing aid I had was not performing well and I wanted to get a new one so I went to Miracle-Ear. The person that runs the business there tested my ears. We talked about several different kinds of hearing aids and the behind the ear style which has a piece that goes down in my ear was the middle of the road price. He said I’ll get a good experience with it and everything’s been working fine. I go over there every three or four months to get checked out. They do a good job checking me out so I’m very pleased with the service. They are very nice to me.
Reviewed Dec. 19, 2015
My experience with Miracle Ear has been all good. I had a problem with one of my hearing aids once so I took it in. Their representative checked it out but it wasn't something she could fix so she sent it off to be fixed. I got a new one and it’s working great now.
Reviewed Dec. 19, 2015
I was impressed with the excellent hearing aids of Miracle-Ear when I went down there for their free exam. The customer service representatives were excellent as well. I followed up with them four times within the first few months. And now, I'm on a three-month routine of going back for free cleanings and free check-ups. They've been able to help me immediately with any problems so I've been quite impressed with their service and their technician.
Reviewed Dec. 19, 2015
I got the Behind-the-ear, Receiver-in-the-Canal hearing aid from Miracle-Ear. I know nothing about hearing aids so I went with the model that was recommended to me. It has been an adjustment. It's not like natural hearing but I'm fine as long as it's just one or two people in conversation. But if you get in a crowd and other people are talking, it's still difficult to hear. Still, with Miracle-Ear, so far so good. I've already recommended them to a friend and she just bought them.
Reviewed Dec. 18, 2015
Had the Receiver-in-the-Canal style hearing aid from Miracle-Ear. It was the one shown to me by the reps. Their guys know what they're doing and care about what's going on. They’re friendly too. I'd recommend Miracle-Ear to my friends.
Reviewed Dec. 18, 2015
We're just happy with Miracle-ear. If we've had problems, we just go down and see Brittany and she takes care of them.
Reviewed Dec. 17, 2015
I first found out about Miracle-Ear a long time ago, and they were probably the best known at the time. The last couple of hearing aids I've had from them has been behind the ear. It was suggested by my supplier, so I thought that would be a good way to go. Their customer service and sales reps have all been good and I'm well pleased with them. They do a pretty good job. Thanks to my hearing aid, I can hear better for a good bit of time like when I go to church. Before, I could hear people's voices but I couldn't understand them and the last hearing aids I've got have cleared that up pretty well.
Reviewed Dec. 17, 2015
Miracle-Ear was advertised to government retirees, and they had some free hearing aids. While I am a government retiree, I didn’t have the right package. Nonetheless, I had a good experience with them when I got one. Their sales and customer reps were very good. And since I am hard of hearing, anything is an improvement. Miracle-Ear didn't make it perfect, but it did help.
Reviewed Dec. 16, 2015
The people who work in Miracle-Ear are nice, and I've had a good experience with all of them. I would recommend it.
Reviewed Dec. 16, 2015
Miracle-Ear has always been good and I don't have any problem with them. They're always friendly and on time. I've been going to them a long time.
Reviewed Dec. 15, 2015
I’m very satisfied with Miracle-Ear Hearing Aids. I had Beltone and it was giving me problems, and Miracle-Ear was right in town where I live so I went there. Their sales and customer service team were very accommodating. The hearing aid is behind my ear; this is the one they suggested. It has impacted my life very well because I am able to hear with it. It was a great experience, and I'd recommend them.
Reviewed Dec. 15, 2015
I have no problems with Miracle Ear. I would recommend them.
Reviewed Dec. 15, 2015
Miracle-Ear hearing aids made my life a lot easier. Their customer service team have been very nice and helpful. It's easy to get in to see them and that's important to me cause I'm in a wheelchair. I would definitely recommend them.
Reviewed Dec. 14, 2015
Everything has been fine with Miracle-Ear Hearing Aids. I had tried another hearing aid and it didn't satisfy me. With this one, I don't get any feedback noise when I’m talking on the telephone which was the main problem with the other hearing aid. And service-wise, my hearing has gotten better with Miracle-Ear. The people there were also very thorough during the test. Everything that they did was perfect. The agent who initially did the work on me has moved over to another office and the person who took over is as professional as the previous one. I’m very satisfied.
Reviewed Dec. 14, 2015
We went to three different providers and Miracle-Ear had the best product and price. With this hearing aid, I can hear better. Scott was a cool and trusting person too. As I didn't have the cash for it then, he told me, "Okay, don't worry about it. Take them home, wear them, and pay me when you get the money". None of the other hearing aid people would even start to consider that as they wanted the cash right there and then. I have recommended them to friends.
Reviewed Dec. 13, 2015
I chose the behind-the-ear hearing aid as it looks better than the other styles. The Miracle-Ear guys I dealt with were also very good. I'm happy with Miracle-Ear, and I would recommend them.
Reviewed Dec. 12, 2015
I had another set of hearing aids before, but I ended up not being happy with them. Miracle-Ear is much better, and I'm very pleased with their reps. Their hearing aid is an improvement in my life.
Reviewed Dec. 12, 2015
The hearing aids I have from Miracle-Ear are just wonderful. I enjoy my hearing aids very much and I wear them all the time. I couldn’t recommend the people that service them for me more highly. They are the nicest people, and I love to go to their office. They are excellent and I’m very pleased with them.
Reviewed Dec. 11, 2015
My husband had his hearing aids through Miracle-Ear. I went in for a free hearing test, and lo and behold, I needed them too. I got their Genius model because I liked it, I can control them with my phone, and for the fact that I could get them wet without worrying about them in case I forget to take them out in the shower. Originally, I bought mine on a 12-month no interest, but the paperwork somehow got messed up and I'm being charged interest every month. I checked on that and the customer service rep immediately got it straight. He's been very helpful anytime we've had problems, which have been rare. Also, Shanon, from our local Miracle-Ear, does an amazing job. She's very friendly and professional.
Reviewed Dec. 11, 2015
I first found out about Miracle-Ear hearing aid back in the early '90s when we went by a Miracle-Ear store in a Sears mall in Massachusetts and my wife said something about getting my ears tested since it was free. So we went in and soon I realized I had a problem and proceeded to get hearing aids from Miracle-Ear. Then I was sent overseas for 7 years and I was very happy with getting them.
I have a problem because my hearing loss is almost complete. I was in manufacturing and I didn't realize that the manufacturing environment was actually hurting my ears. Now, I can't hear anything even if somebody stands next to me and hollers at me. So my hearing aids are really changing my life at this point. And, I've had quite a few of them through the years and what I have right now is the newest style but they're behind the ear rather that in the ear canal and I'm getting used to it.
The reason why I'm still with Miracle-Ear for twelve years is because I have a good technician in this area who takes care of me. I have a digital hearing aid now. But the product doesn't sell itself. It takes a good technician to test it, to fit you, to take the information that he has from his testing and put it to you. So it's a computer program that fits the final product to the ear and my technician does it very well. And when I had a problem with one hearing aid, I sent it out but it went back to Minnesota and it came back too late for me to pick it up for Thanksgiving so Chris, the technician, brought the hearing aid to my house which was very nice of him. And, I have had opportunities to look at other hearing aid people and they more or less sell products but not the service.
Reviewed Dec. 10, 2015
I decided I wanted hearing aids so I went to 3 or 4 different places. I chose Miracle-Ear over other providers because I just like the lady who's in charge, who I have been working with. I think it's been about 10 years that I have been interacting with the store representative. She and I get along fine and she's very pleasant and gives me what I want. I'm very satisfied and I have recommended her to a number of friends.
Reviewed Dec. 10, 2015
I'm 95 years old and needed a hearing aid, called my insurance Anthem Blue Cross and they recommended Miracle-Ear. They said it was good. I would go to Church and couldn't hear it. But when I finally got my hearing aids, I said to the minister, "I got hearing aids, now I can hear you." It's been wonderful. The sales and customer service representatives were wonderful. They take good time and talk with me. I'm perfectly satisfied with my hearing aid.
Reviewed Dec. 10, 2015
I went some place else and it was quite pricey so I went with Miracle-Ear Hearing Aids. I have the little ones that goes behind the ear as I didn't want the one that goes in the ear because I was afraid it would come out and I'd lose it. Their representative was very helpful and explained everything so that I understood everything.
Reviewed Dec. 9, 2015
The customer service reps at Miracle-Ear were all really good. They're knowledgeable and they were able to explain the products and warranties. I went with their hearing aid that went over the ear because I like the way it looked.
Reviewed Dec. 9, 2015
The staff at Miracle-Ear were very friendly and efficient. The hearing aid was very easy to wear. It wasn't a miracle that I could hear again but it has helped my hearing loss which was in the upper register and helped me understand people on TV. I had been missing the end of words on shows.
Reviewed Dec. 8, 2015
It's been very good with Miracle-Ear. Their representatives are always friendly and helpful, and I am happy with them. I've had some uncomfortable times with the hearing aid, but they're very comfortable now.
Reviewed Dec. 8, 2015
Miracle-Ear really helps. I got the one that goes behind the ear and it was the top of the line. Any hearing aid has its own characteristics and naturally, it is not the same as our own hearing but now I hear fine.
Reviewed Dec. 8, 2015
I've had hearing problems and hearing aids but I still couldn't hear. I saw a Miracle Ear ad in the paper, called and made an appointment. I got the one behind the ear as per the suggestion of the Miracle-Ear rep. Their sales and customer service team have been very wonderful. I'm very happy with Miracle-Ear. I've had them for 2 years and it has immensely impacted my life. It's nice to go out and hear the birds sing.
Reviewed Dec. 7, 2015
I have the behind-the-ear hearing aid from Miracle Ear. It's not the ones that I stick in my ear and then I can't pull out. I'm a little afraid of that. The man I see from Miracle-Ear explained to me that my warranty is due in November 2016. I've had good interactions with him. So far, I'm doing real good. I can hear and understand what people are saying if they're not talking too fast. But if they are, I have a little problem so I tell them to slow down. Overall, I'd recommend Miracle-Ear.
Reviewed Dec. 7, 2015
My Miracle-Ear experience was excellent. Everyone was very down to earth and nice, and they made me feel comfortable. I have to go back one more time though.
Reviewed Dec. 7, 2015
It said in one of the ads of Miracle-Ear that they would do a free hearing test. That was the initial reason that I went to them. Having their hearing aids has made the quality of my life wonderful. I've had three pairs from them. I just got a new set a few months ago. I had a model with the receivers in the ear canals and the new one with the microphone that goes in the ear. That was a recommendation of the Miracle-Ear rep. She's been awesome. She sets me up on a regular basis to check the hearing aids. She does a full audio test on me at least once a year. With the new hearing aids, I was in weekly and then bi-weekly. I'm due again for a final check.
Reviewed Dec. 6, 2015
My experience with Miracle-Ear has been relatively good. The guy that I worked with was real good, and I wouldn't go to anybody else.
Reviewed Dec. 6, 2015
My husband loves his hearing aids from Miracle-Ear, and loves the guy from he's working with, Guy. He's worked with him to get through it all and now my husband can hear so much better than before. My husband is very satisfied and has recommended it to friends.
Reviewed Dec. 6, 2015
My Miracle-Ear hearing aid has opened up my ears and given me better hearing. I went with the hearing aid behind the ear because it was pretty comfortable. The sales and customer service teams were great. They were comfortable people to work with. I believe that anybody who needs a pair of hearing aids should inquire about Miracle-Ear. It changed my life, and that's the best thing I can say about it.
Rick: So glad to hear of your experience with Miracle-Ear and thank you for taking the time to share your good experience with others.
All my best,
Janine V.Miracle-Ear Customer Care Manager
Reviewed Dec. 5, 2015
The hearing aid that I have from Miracle-Ear now is the one that hangs on the outside of my ear. It’s an upgrade from the one that I had before, and it’s excellent. I have no complaints. The customer service representatives were really good, very caring, responsive and knowledgeable on the product. Everything they said came out the way it was supposed to.
Reviewed Dec. 5, 2015
My Miracle-Ear hearing aid makes a difference in that I don't make quite so many foolish replies. It's real good. Overall, it's been pleasant.
Reviewed Dec. 5, 2015
The lady at Miracle-Ear did a tremendous job in testing me and, explaining things. The service was great. In the end, I went with the behind-the-ear model. I did have one in the canal that I liked but was told that I'd be able to hear better with the behind-the-ear model as it picks up better. So far, I'm doing good with it and I hear better. Overall, my experience with them has been very good and I'm glad that I went there. I went some place else before, but I got a better service understanding with what was going on at Miracle-Ear. It seemed like they were more concerned with my problem.
Reviewed Dec. 4, 2015
Miracle-Ear Hearing improved my life considerably because I can hear a lot of things clearer, and I can also now hear things that I couldn't before. I can't remember which style I got exactly, but it's the high-tech one. I'm really satisfied with their customer service. They're very cooperative and they're very explanatory on the usage and handling of the device--very satisfactory.
Reviewed Dec. 4, 2015
My friends are happy that I have Miracle-Ear. I don't have to repeat what they say. I don't think I had really a great hearing loss but it was enough to be a bother and it has made life easier. I had a chance to wear another hearing aid style though I had a real good feel for each one but I chose the behind the ear because it was more comfortable and I really hear better with it. Also, the rep was a great guy as each time I see him, he schedules the next visit. So I go in about every 6 months and if I have any problems or anything I feel I need adjusted, he takes care of it. He's a good salesman and very good with follow through. I'm very pleased with the service.
Reviewed Dec. 3, 2015
I've been wearing Miracle-Ear for a long time and I'm extremely happy with their hearing aid. There's no criticism I'd make since they've never been back to the factory. The man who takes care of me knows his business and I have never seen a man so dedicated to what he's doing. If there's anything that I would like to particularly highlight, it would be the service I've received from their personnel more than anything else. I've had no problems with their service. I went from Miracle-Ear to AccuQuest, then back to Miracle-Ear, and I'm not going to any place else. AccuQuest serves as my backup. The day before yesterday, my son, who's in his early 50's, was reading my lips when I asked him questions. He said, "I've got a loaner hearing aid in my ear." So I ordered a new Miracle-Ear for him. I'm on Miracle-Ear's side. Put me on the payroll and I'll sell them.
Reviewed Dec. 3, 2015
My wife and I both have Miracle-Ears. We saw an ad about it on TV and it said free examination. So we ran over to Roseville, had the examination, and learned that we both have almost the same hearing loss. We like the service they gave us, and Eric, the man in charge there, has been really good. The hearing aids, however, are not perfect but I'm okay with them. My wife, on the other hand, is having a hard time with them. The problem is we still don't catch all the words when people are talking, but they are a help and overall, we're happy with Miracle-Ear.
Reviewed Dec. 3, 2015
My mother recommended Miracle-Ear. She was a Beltone customer and was so dissatisfied. She said she saw an ad in the newspaper that might be worth checking out. I have the behind the ear style. It seemed to fit what I needed to have done. I have one in each ear and they talk to each other. If I adjust one or the other, it adjusts the opposite one.
It has impacted my life very positively. When I went in, the technician asked me what the bigger problems were and I said that my ears are ringing. I needed to fix this. I like to hunt deer and rabbit. I still can hear deer walking in the leaves in the woods, but I can’t hear the rabbits run unless they’re very close. By then they’re too close for me to take a shot at because they’re already gone. Also, my wife was fussing about the television volume. Now it is halved.
The sales and customer service team are fantastic, knowledgeable, friendly and kind people. We started going through the weekly, monthly adjustment period. Learning some things, question and answer and "let me tweak this and that for you". The specialist had a stroke and that was a major loss for me. We had a substitute for a couple of visits and now we’ve got another full-time person there. She is an absolute cracker-jack, sharp as a tack. She is up on everything that comes along.
I needed some help reducing the ringing in my ears--tune up the hearing aid so it emits a little noise that counteracts the ringing. It was mentioned before but didn’t know much about the noise suppression like a backfire or a gunfire. She got that in there. She brought me up to speed on that and that really works. I’ve had a chance to bag three different deer this year and I did that successfully. I use a muzzleloader, which is especially loud, and a shotgun. I didn’t notice it the first time with the shotgun; but with the muzzleloader four days later, I noticed there was a momentary silence after the blast and then I was back on track again. I’m making an assumption that the noise limiting thing in the hearing aid actually detected the sudden change, blanked it out for me to protect me, and then it came back. I was impressed.
It doesn’t mean that the ringing in the ears have stopped. It’s loud sometimes; my sinuses were so choked up. It's fantastic. I have recommended it to others. My mom is a converted Beltone user to Miracle-Ear. She finally got off the dime. She’s 85 and real hard of hearing. I told her that she's dissatisfied with Beltone and that she's going to get the same result again if she kept doing the same thing. She had to make a change to get a different result. She finally got it and I was so pleased.
Reviewed Dec. 2, 2015
We've been Miracle-Ear customers for years, and we’re on our third set already. We got the model that was recommended by Sylvia, the gal we go to all the time. She is very knowledgeable, down to earth, friendly, and is great with seniors. We like her, as well as the receptionist, Kim -- we had good luck with them. I would definitely recommend Miracle-Ear.
Reviewed Dec. 2, 2015
I was waiting to hear something from my other hearing aid and he was going to tell me when he got back from a convention if he had anything new. But I haven't heard from him and I needed a new hearing aid, so I decided to try Miracle-Ear. I got the one behind the ear but so far, I'm not very happy with it. It's so awkward to use. I have trouble getting it in my ear. Then with the thing behind my ear, when I get it all in and brush my hair, I knock it out again. Or if I put my glasses on, it falls off. So, it's frustrating to me. However, Kyle from their customer service is wonderful. He's very thorough and knowledgeable. I feel like he's doing the best he can to help me. So overall, I'm very satisfied with Miracle-Ear.
Reviewed Dec. 2, 2015
I heard about Miracle-Ear from my brother-in-law, and I'm very satisfied with it. I wanted something I'll wear and I chose what my man offered would be good for me. He molded my earpiece and put the hearing aids on. Then I had the charger and the remote, and they work very well for me. I have had them for about nine years now and I wear them every day.
Reviewed Dec. 1, 2015
There have been some companies going in and out of business but Miracle-Ear seemed to be one that was hanging around there the most. When I went to go see the people in their clinic, Betty, the head of the clinic, seemed very personable and so caring. Her concern was a big motivating factor that she went out of her way to make sure that the system that I had really worked. If I had a problem, I would be able to go to her. She showed me what she was doing with her controls and I can convey information back to her in such a way that she would understand what I was doing, and we were able to have a nice, good, personable conversation.
I'm a musician and a performer, and I needed something that had some decent battery life and exceptional range limitations. So based on my own particular needs, I went with the behind-the-ear style. The price was too expensive but the features were good and Betty and I worked it out pretty well. When I got my last set of hearing aids, she said she would upgrade the equipment that I have if I’d be able to work with her in providing feedback. I did and it has been a good experience for me. It's been terrific.
Reviewed Dec. 1, 2015
I recommended Miracle Ear to several people. I don't have a problem with them or the hearing aid at all. I feel very confident with it and like it a lot. I got the model that has this little thing that is behind my ear and then it has a little wire that goes down into my ear. I got it for the type of hearing loss that I had and some functionality that I wanted. The only thing that I find disappointing is the lack comprehensive care done by the person down in Burnsville, Minnesota. I'm assuming that they have a regional manager who oversees multiple locations but I really think they got to find out why there seems to be such a drop off in service down in Burnsville. The thing is I would not have known that unless I have made the switch to a different office.
When I went to the store in Burnsville I went through the hearing test in the soundproof booth and then we discussed the results and went in to see the factory representative. That was a very good conversation. I eventually switched to the Hudson, Wisconsin store, where I live, because I had my account with Burnsville, Minnesota for over a year and I got tired of the driving (45 minutes every time). I just went there to simply clean up the earwax anyway and it was more convenient for me to go to Hudson.
I went to see the guy in the Hudson office and we talked for a while, then I signed all the paper works for the transfer of the information. He then started as if we were in square one. He said "Okay, let me just see what happened in the last year" and put me through diagnostics that I have not seen before. He had a great big screen and he showed me the exact performance level of my hearing aid as it currently stands in relationship to the hearing loss. I sat in amazement. He went on to another series of diagnostics for me - all kinds of things that were just all completely new to me and no one has shown me before. At some point he said my settings were not at the correct level so he changed them, then showed it on the screen again to see how much closer his settings were to where the loss was. I thought it was really something. I put them in my ears and it was great.
I realized when I'm in a car and I put on the seat belt, there is a dong sound (that was always a one tone of "dong") but after he changed my settings it's now a chime. It has three or four different sounds wrapped into a chime! I was surprised because it was the first time that came out. I never heard that one before.
So the difference in the quality of the customer service between the guy in Hudson versus the woman in Burnsville was a difference of day and night! I was appalled at what the woman left out. The guy in Hudson was that much further advanced in his knowledge and his technology and came out with a far more superior outcome than what happened in Burnsville.
In Hudson had a couple of monitors upon the wall in front of me, which I never saw on Burnsville. The only thing that she showed me was a piece of paper. This is where one's hearing starts going down and down and down, which I've seen done probably fifty times over the last twenty years. So the difference in whether or not she had this technology but just chose not to use it, or if she simply doesn't have that technology then obviously all of their offices are not equipped the same way. I'm grateful that I made that switch. The performance of the hearing aids is much better than before.
Reviewed Dec. 1, 2015
Miracle-Ear gave me a hearing test for free and at that time I did need one. The price was acceptable so we bought them and stayed with them since. I have the behind-the-ear style as it felt better to me and I certainly like it. Now I hear everything that's going on around me. I've been truly happy with their service and coverage. Also, both the sales and customer service teams were knowledgeable, courteous and explained the products. It's been a very enjoyable experience.
Reviewed Nov. 30, 2015
I waited about three years and my family had been getting on me about getting a hearing aid. I went to a Miracle-Ear store one day and talked to Marie, who was very nice. We got along very well so I said I'd use them but we had a hard time fitting my right ear. The service was great and Marie has done a terrific job of taking care of me all these years, but I don't think the product is that good. I've had some problems with it, like a piece has broken off, but they've always been corrected.
Reviewed Nov. 30, 2015
I enjoy going to Miracle-Ear because I get top-shelf service. The guy who takes care of me is very concerned about me and takes care of me where I feel very comfortable. They’re tremendous! They do a great job and I’m very well satisfied!
Reviewed Nov. 30, 2015
I've had Miracle-Ear since 1995 and has greatly impacted my life. Their sales and customer service representatives are great. Jennifer is knowledgeable and have been courteous.
Reviewed Nov. 29, 2015
I had lost hearing in my right ear and for so long, there was a buzz in my ear that drives me crazy. Although I'm still dealing with it, my Miracle-Ear has finally helped me through. They set it up where I can feel like I’m not having as much problem as I have. I also like the way they stay on me to be sure that I wear them and I do what I need to do.
I’ve really been very pleased from beginning to end with all parts of my visits with them. I have already recommended them to friends. The OJT that’s there is a wonderful little person and she takes me so personally in dealing with my problem. I have the one with the batteries behind the ear but the little probe’s inside the ear. I had them for about three years before anybody in my family knew I had them. They said, “We see you all the time. We don’t see them in there.” I said, “No. You don’t see them there. I put them in there but there’s a little tiny wire that you can see.” They never noticed it.
Reviewed Nov. 29, 2015
I saw Miracle-Ear Hearing Aids' advertisement in De Louis Town Center a couple of years ago. I called their 800 number, and heard that its place is out in Burnham. So, I went there and Mark got me fixed up with a hearing aid that is very comfortable, I don't hurt in my head when I have it in. The girls at their store are very knowledgeable and they call me when I have an appointment. And when I go there, Mark is very thorough and I am well taken care of. I won't hesitate to bet to pass a good word on, so I'd recommend them.
Reviewed Nov. 29, 2015
Miracle-Ear hearing aid impacted my life a lot. The behind the ear style suited me better. Also, the staff has been great - they did a good job.
Reviewed Nov. 28, 2015
I've had a good experience with Miracle-Ear. I chose the hearing aid that goes over the ear since it seems to be the best style for me and because of its cost. I can hear now and it made my life much better. I also love the people that work there. They're great and able to answer any questions I had. I actually recommended them to a friend and they went there.
Reviewed Nov. 28, 2015
I got the behind-the-ear hearing aid from Miracle-Ear. It's wired and goes inside the ear. Since I'm deaf in my right ear, I also have a hearing aid set for both the right and left ear where the right ear is connected to the one in the left ear. The Mayo Clinic in Scottsdale was trying to figure out what caused me to go deaf on my right ear and they're doing some tests. They said that Miracle-Ear has some hearing aids that I might be interested in. The Miracle-Ear hearing aid certainly helps. If I'm driving down the road and my wife is talking to me, as she's on my right side, I can hear her because the sound transfers to the left ear. I've been a good scout for Miracle-Ear. I referred about three of my friends to Annie, my favorite girl at Miracle Ear, and they ended up buying the hearing aids. It's been a great experience with them. I wouldn't have recommended them to all my friends if I wasn't completely satisfied.
Reviewed Nov. 28, 2015
I currently have Miracle-Ear's device that slips inside my ear. My previous one was their behind-the-ear model, but it kept getting knocked off by tree limbs when I hike out in the woods so I replaced it. I got my device through Cathy and she's very good about explaining how it works. Miracle-Ear's representatives have been friendly, cheerful and helpful. I see them twice a year for them to clean my hearing aid and I'm good to go.
Reviewed Nov. 27, 2015
The gentleman that helped me was very friendly and concerned, and I appreciated that. Everybody in the office was very polite. They took their time with me and I didn’t feel rushed. They also addressed any concerns I had. Overall, it's a very positive experience with Miracle-Ear.
Reviewed Nov. 27, 2015
I'm on my second set of hearing aids from Miracle-Ear. I don't hear very well, but now I can hear better with it. Also, my interactions with their sales and customer service representatives have all been positive. I'm very satisfied and I recommended them.
Reviewed Nov. 27, 2015
Everything about Miracle-Ear including service is very good. I'm happy with my hearing aids.
Reviewed Nov. 26, 2015
I’m 82 years old and I’ve had Miracle-Ear through the years. My husband told me I needed hearing aids because I couldn’t hear him. And I said, “So do you.” We went back and forth like that for about a year. Finally, we both decided to go and we went in Miracle-Ear and Jason tested us. We both needed them but we couldn’t afford to get four hearing aids. So we said, “We’ll take two because we’re going on vacation for a month and we’ll let you know when we get back.” He said, “You know what? I’m going to give you each one and you wear them that month you’re down there. And then when you come back, you decide whether you want one or two or none at all.” He said, “It’s up to you.” We went into weeks wearing them and we realized we needed both of them. So we got one a piece and then it was about six months later that we afforded to have the other ones.
My husband passed away four years ago. I’m alone now. But I’m very satisfied with Miracle-Ear and I highly recommend them to anybody. I’ve got a friend that I’m taking down tomorrow and she’s going to get tested. And I’ve had quite a few people over to Miracle-Ear because when they go in there, Jason is just so helpful and the little things he does, he never charges for them. It seems like wherever they go, it’s 20, 30, 40 bucks right away. With him, he takes care of them and I just feel so dependent on him. And Amanda’s good there, too, but I started with Jason so I just stick with him. He’s always been fair with me.
Reviewed Nov. 26, 2015
I have a very positive experience with Miracle-Ear and I would recommend them. I only wish that the hearing aid is attached to glasses because I’m afraid I’m going to lose them.
Reviewed Nov. 26, 2015
Miracle-Ear has helped my life a lot. I'm able to hear everything. I own the hearing aid which I can take the little tube off and clean it and I have a remote with it. Their representatives were wonderful, always able to explain products and warranties. Miracle-Ear is excellent!
Reviewed Nov. 25, 2015
I had a hearing device before but Miracle-Ear offers new features with improvements so I bought the behind-the-ear type which is not too visible. It helps me when I talk to people but there's always room for improvement. Their people have been very knowledgeable and when there was any problem or service needed, they were always willing to open the door and help. It's also very nice that they are always available.
Reviewed Nov. 25, 2015
My life has been 100% better since I got Miracle-Ear hearing aid. I can hear now. I got the most expensive one that cost me $7,000. That's what was recommended by Rebecca, the hearing instrument specialist. She was wonderful and an excellent lady. She took good care of me, explaining everything that I need to know. I'm very happy with the service that I got. I'm always recommending them to anybody that needs hearing aids because I think Miracle-Ear has been wonderful for me. It's been excellent. I'm very happy with everything so I have no complaints.
Reviewed Nov. 24, 2015
I recommend Miracle-Ear. They’re wonderful, friendly, and caring and I’m very happy with them.
Reviewed Nov. 23, 2015
I found out that there was a Miracle-Ear not too far from me. Additionally, my children live out of state and I thought if I was ever going to visit them and something happens to my hearing aid, there’s going to be a Miracle-Ear close by more likely. My first pair started whistling and I didn’t even wear them most of the time. I would take them in every so often to have them serviced. The whistling would stop but it would start up again. Then I got information about a promotion Miracle-Ear was having. I bought a new pair and wow, what a difference! They were even less expensive and they’re so natural, too. In fact, I got in the shower three times and I quickly got out because I realized I had my hearing aids in.
Before I got my hearing aids, my father who was in assisted living went ahead and purchased hearing aids through Beltone, but he hardly wore them. Beltone would come to the assisted living and service people’s hearing aids. When I took my him to Beltone's office to have his hearing aids serviced, I thought he would get better service. However, it was horrible and could not compare to the service that I got with Miracle-Ear.
I gave his hearing aids to a neighbor who couldn’t afford them. I called and told him to go to Miracle-Ear and see what they can do. They could only do so much testing because they were Beltone hearing aids. But they helped as much as they could and didn’t charge him anything to look at them. I called the Beltone office here where I had taken my dad to and they were very nasty. He had to travel for about an hour to one of their franchises that would service and take care of him, and he was very pleased with them. He had to pay a bit to get the aids fixed.
I know if Miracle-Ear would have been able to service him, they would have even if he would have to pay a bit. The people that do the servicing at my Miracle-Ear in Mechanicsburg are outstanding. If ever I have a problem, all I do is call them and they get me right in. They’re friendly and knowledgeable. I’m very pleased. I wouldn’t go any other place. I would go back to them when I need new ones. There are private agencies and businesses that sell hearing aids but my thought is, what if they ever go out of business? Are they going to be able to take care of me as well?
Reviewed Nov. 23, 2015
I had a very good experience with Miracle-Ear and would definitely recommend the product to my friends.
Reviewed Nov. 22, 2015
My experience with Miracle-Ear has been good so far. I would recommend them to friends.
Reviewed Nov. 21, 2015
Miracle-Ear has been fantastic, it really has. I can hear. I had to get a little different kind because I had lost one and they suggested a different type, and the man, Dean, was so helpful in doing this, and now I can actually hear nuances when I'm at a big meeting, which is unbelievable. The product has been wonderful and the appointments are terrific. The only complaint that I probably have is that they're only here once a week, but then again, I don't need them very often. They have the most excellent service and quality.
Reviewed Nov. 21, 2015
I've had Miracle-Ear for a couple of years now and it's not exactly what I was looking for. The hearing aids are expensive. They have enhanced the hearing a little bit but I was looking more for clarity. When I put them in, things are a little bit louder but they're not necessarily clearer. I worked around heavy machinery most of my career so I have a little bit of hearing loss. However, I've been pleased with the person I've been dealing with. One time she wasn't available, she got right back to me and answered my questions. I get in regularly and she checks and cleans the hearing aids up a little bit. We chat about changes and sometimes she'll change things on me.
Lynn: Thank you for your comments. I am sorry that you are having some frustrations with your current hearing aids, but I am pleased that you have confidence in your Miracle-Ear Hearing Care Professional you are working with. I will have a Miracle-Ear Customer Care team member connect with you and see how we might help.
Thank you,Janine V.
Miracle-Ear Customer Care Manager
Reviewed Nov. 21, 2015
Miracle-Ear Hearing Aids made a big difference to my and my husband's life. He's now using the Behind-The-Ear hearing aids. Their customer service teams were knowledgeable and when we call, we can get an appointment and they service us right away. My husband goes to them every six months and they clean his hearing aids without costing us a thing. I'd recommend them.
Reviewed Nov. 20, 2015
We've had a very positive experience with Miracle-Ear. It's wonderful that because of it, I'm able to hear and understand now. It isn't perfect and I know it can't be because it isn't my natural hearing. But without it, I would be lost. And the people that sold the hearing aids to us were very good about instructing us and they were helpful with any questions that we had. They've resolved the problems that we had.
Reviewed Nov. 20, 2015
I chose the Miracle-Ear's hearing aid that has three different levels because that's what I could afford and it has helped me a lot. Their service has been good and the agent who has taken care of me has been superb, most interested and sensitive. Overall, they've been excellent.
Reviewed Nov. 19, 2015
With Miracle-Ear, life's been much better. I got the one behind the ear, because it looked comfortable. However, I had to return them on vacation this year because they broke. I went to the place where we were back east. They sent them in, they sent them back to Las Vegas, then shipped them to me back in Maine, and it was fantastic. I'd highly recommend Miracle-Ear, they're terrific!
Reviewed Nov. 19, 2015
Miracle-Ear was close by so I got a hearing aid (behind the ear) from them. Having it made a difference in conversations. I work in the restaurant industry and it's difficult to use it because there's so much loud noise. But in conversation with friends, not having to say "What'd you say?" was the biggest impact. The sales and customer reps have been absolutely fabulous, very friendly and caring. It's a joy. They make me feel like I'm visiting family or best friends. They make sure I feel there's no embarrassment to not hearing. I've recommended them to a couple of friends.
Reviewed Nov. 18, 2015
Miracle-Ear offered a free hearing test and I took them up on it. Carla **, the lady that helped me fit my hearing aid, shared the information about hearing and hearing loss. She was knowledgeable and courteous. I got the Behind-The-Ear hearing aid style. It has improved my hearing in terms of listening to young women’s voices as I would usually miss the high frequencies. I would hear the noise line but it’s unintelligible. It also helps a lot for listening to TV. The only thing I wish I knew about was their waterproof hearing aid. Sometimes I forget that I’m wearing my hearing aid and I get caught in the rainstorm or I forget while in the shower. So far I’ve been lucky enough to be able to dry it out and get it to work again. All in all, Miracle-Ear Hearing Aid is convenient.
Reviewed Nov. 18, 2015
I'm pleased with the interactions I had the Sioux City office. I couldn’t ask for better. I purchased the Miracle-Ear hearing aid style that sits on top of your ear and there's a wire that sits underneath that holds it in place. I am very satisfied and have the best experience. I don’t have any complaints at all. I have advertised and won another customer for them.
Reviewed Nov. 17, 2015
The first hearing aids I had apparently were not a good fit. I didn’t know what the problem was. I could not hear even when I wore them. It's very frustrating and so I just quit wearing them. I was so frustrated with the Miracle-Ear people in Asheville. I felt like every time I went in that wasn't a scheduled appointment and if I had a complaint, she took it as a criticism. I didn't even want to go in there.
When we moved to Athens, I got new hearing aids and they work 100% better. Katrina ** have always been very courteous, kind, and respectful. She worked with me with my old hearing aids. I found out they were the wrong hearing aids and not appropriate for my hearing loss. Then, I had a problem with the hearing aids when I couldn't hear. As it turned out I was putting too much of the oil up in my ear because I have dry ears. The hearing aid was scooping it up and apparently I had grounded them. I called Katrina and she took me right in but I had to do without the hearing aids for about two weeks and that was really hard. If I hadn't tried here I would have given up with the fact that I was going to spend my life not being able to hear. Overall, my experience with Miracle-Ear has been enjoyable.
Reviewed Nov. 17, 2015
I started relationship with Miracle Ear in April 2014, spending $7210 on a pair of hi-tech hearing aids. My hearing impairment is marginal, with loss at high frequencies. I was functioning professionally, but needed help. The aids were difficult and problematic. Squealing and troubles. I think the product was good, but the technician was not. She is no longer with the company. We changed models in June 2012 from an "in ear" device to over-the-ear tube device. This was much better but did not fit and would not stay in my ears. They acknowledged the poor fit and unable to make a good fit due to my large ear canals. In February 2014, we changed models again to an in-ear device, but this came at an additional cost of $5667. This was overall better, but still with problems. Not able to hear clearly, with bursts of static (they call it white noise) coming with bursts of ambient noise.
Finally, with the help of new technician who is concerned, I was recently fitted with another try at an over-the-ear model with tubed wire to in-ear speaker. This was as a "trial". They were wonderful, and although needing some final tweaking, fit well. The company had begun to offer longer tubes that fit me! I tried them for two weeks and returned. I was told they would be about $5600 more. I have spent $12,877 with this company since April 2011, and the devices have NEVER worked right. My history of visits has demonstrated continuous attempt to make this work. FINALLY, they give me something that works and fits, and now want me to take my total investment to over $18,000!!! For those that have priced hearing aids, this is robbery. The local store says there is nothing they can do; this has come from Miracle Ear. Shame on Miracle Ear!
Doug: Thank you for sharing your comments. I apologize for the frustrations regarding your experience with Miracle-Ear. I will have a member of our Miracle-Ear Customer Care team reach out to you and get more details to see how we might be able to help.
Take care,Janine V.
Miracle-Ear Customer Care Manager
Reviewed Nov. 17, 2015
I had to get hearing aids so I shopped around. I got Miracle-Ear because they're all over the place, nationwide, and it was convenient for me because I live in upstate New York, in the Adirondacks, so I have to be careful where I get things from because otherwise, I'd have to go back to where I got them from. My Miracle-Ear has actually changed my life in my being able to hear and it makes a big difference when I have to be able to run a business. This hearing aid has made my husband happy. I don't get that "Grrr" anymore.
The sales and customer service teams were wonderful. The first one I went to was at Sears in Palm Beach Gardens here and he was great. He took time and was very informative and excellent. Then he took another job in Jupiter, closer to his home. The second one I went to was very nice too, but I didn't get to know him too well. Now, this third guy that I'm going to, was good too. His father owns Miracle-Ear in upstate New York where I'm from. He said, "My uncle lives in Old Forge." I said, "Oh, my gosh, that's twelve miles from where I live." I've had very good rapport and service from them.
It's been so far, so good in my experience with Miracle-Ear. Although there's the hearing aid model that you can put in the ear, that wasn't an option for me since I don't have an eardrum. So I could only go to the over the ear kind and insert it there. I'd like to see the price go down though. But they have a wonderful product and it's helping millions of people. So whatever they're doing, they ought to keep doing it because they make a lot of people happy.
Reviewed Nov. 16, 2015
The Miracle-Ear hearing aid that I have is the one which has a tube that leads down into my ear. I chose them because they were the cheapest and it really helps a lot with my hearing. Miracle-Ear is better than the first hearing aid place I went to. Their staff were helpful and friendly, and they really worked with me to get the best that I can with the hearing aids. I'm very satisfied.
Reviewed Nov. 16, 2015
Miracle-Ear is wonderful and it's the best I've ever had. I've never had a problem with it. The staff and the hearing aid are both outstanding. I've recommended them to everyone.
Reviewed Nov. 15, 2015
I've had my hearing aid from Miracle-Ear for about 25 years. I started out with the in canal model, which I really like and I've been advancing up. The last time, my specialist put me into one behind the ear, but I have a mold insert. I've told him a couple of times that I really don't like it because to me the concept of the ear is not being used because the shape of the ear is what's supposed to draw the sound into the canal. And this being behind my ear seems like it isn't right. The hearing aids have impacted my life tremendously. Keenan has been fantastic. He works with me to all ends no matter how much time I take, and it's not a problem with him. I can go over there any time even though I don't have an appointment and he will see me so I'm very satisfied.
Reviewed Nov. 15, 2015
I've had a good experience with Miracle-Ear and their people are good and friendly. I recommend Miracle-Ear.
Reviewed Nov. 14, 2015
I first found out about Miracle-Ear Hearing through a friend. I've got two of them and they made all the difference in the world. I'm able to live a full life because of them. I've been going back once every four months and their customer service team checks it and they clean it. I like all of the people from their customer service team. Their service and the personal treatment you get cannot be overrated. It's just excellent. I recommend them to anybody. I have the most satisfactory experience with them.
Reviewed Nov. 14, 2015
I’ve been wearing Miracle-Ear since ’95 and I can hear a lot better since then. Moreover, it’s been great dealing with the customer service team and I'm always going back there when one particular rep was there. I'm very satisfied and definitely would recommend people to them.
Reviewed Nov. 13, 2015
This is my second hearing aid. The first one quit working and nobody could figure out why because I haven't worn it that much. It seemed like it wouldn't charge anymore. I was given the option of sending it back at the cost of $500 with no guarantee that it would be fixed. I think maybe their re-care policies could be a little more lenient because not everybody is able to come up with $5,000 in two years or three years for a hearing aid. I ended up having to buy another one. It just seems like it's awfully one way when things go wrong. But I'm completely happy with the lady from Miracle Ear that fitted me and checks it out. That's the best part of my experience.
I denied hearing aids for a long time but I'm finally realizing that I need it. So I'm using and wearing it more than I used to. It does make a big difference. I’m satisfied. I’m dependent on it in a lot of ways. Once I get it in, I know it’s going to help.
Reviewed Nov. 13, 2015
I've had a good experience with Miracle-Ear. I don't use the hearing aids a lot even though I know I should but when I'm power sawing and doing stuff like that, I wear earplugs because I don't want to get the hearing aids dirty.
Reviewed Nov. 12, 2015
The people at Miracle Ear are very knowledgeable and extremely nice. They try to do whatever they can. They will put up with you. However, I feel bad because their technician is genuinely trying hard and I'm just disappointed because when I accidentally stepped on my left hearing aid and crushed it, what they sent was a different model from the original one. It can't be controlled by my controller. There's lots of things that are out of whack. Despite this, I would still recommend them very highly because it's not their fault, it was mine for being careless with my hearing aid but I also was extremely upset. I can't afford to buy another set since they are very expensive.
They had just called me yesterday and said my new hearing aid was in to replace it but it's not the same. They did the model of my ear and set it in before but it's a different model now than the original, so it didn't fit in right. It just kept going out on me. I could hear then I couldn't, every time. I told the guy up at Miracle Ear that it's driving me insane. I can't wear it. He said he'll check it out so he took it, looked it all up and he found that it had problems. He was hoping they could get it right this time so he sent it back and made another mold again. They called yesterday and my appointment is tomorrow to pick it up so I'm hoping it will fit better and that I can get along better with it.
Reviewed Nov. 12, 2015
Miracle-Ear has been great for me and I'm really glad I got them. I highly recommend it and if someone is having hearing problems, they need to check them out.
Reviewed Nov. 11, 2015
I had a good experience with Miracle-Ear. People there love the Lord and I was very pleased with that. I recommended them to several other people.
Reviewed Nov. 11, 2015
This is not my first Miracle-Ear and I have a good relationship with the person I'm working with. Overall, they are fine and I'd recommend them to others.
Reviewed Nov. 10, 2015
An ad in the paper said that Miracle-Ear was providing a free hearing test so I went and had one because I figured there was something going wrong - and there was. That’s when I ordered the ear plugs. I put them on and I can hear better. The customer service team was absolutely wonderful as they were knowledgeable. They were what they're supposed to be.
Reviewed Nov. 10, 2015
One of my sons' friends owns a Miracle-Ear location. I went to see him and got hearing aids. I got the one where there's a little wire that goes in my ear and the receiver is on the top of my ear. It's not as good as I hoped, but they have improved my hearing difficulties and I've been semi-satisfied with them. The people at Miracle-Ear go out of their way to make sure everything is as good as it can be. They're more than willing to help me out whenever I needed anything. My kids often said that I don't say "what" as much anymore and that's a positive thing. I don't wear them as much as I should, but if I do decide to go with the updated hearing apparatuses, I will no doubt still go with Miracle-Ear.
Reviewed Nov. 9, 2015
Everybody seems to agree that Miracle-Ear's hearing aid is better. I bought the one that I put behind the ear because it's more concealed and I'm quite happy with it. Furthermore, I had a few problems and their customer service people were more than happy to just take me in as soon as I walked in the door and fix the problem and send me on my way. Overall, my experience with them has been outstanding.
Reviewed Nov. 9, 2015
I went to Miracle Ear's competitor and was not impressed with the people. So I decided to do some more research online and I found Miracle-Ear. The sales and customer service teams are very knowledgeable and friendly, including the gentleman here. When he answered the phone, he answered it professionally. I used to run businesses so I know how a phone should be answered. He picked it up and said "This is Miracle-Ear, may I help you?" Nothing annoys me more than when I call a place of business and they seem annoyed that I ask them their name. These people at Miracle-Ear, every single time they pick up the phone they'll say, "Thank you for calling, my name is this or that, how can I help you?" And that, to me, is everything.
I moved and sold my home in Swansea, then I moved up north of Boston. I walked in to introduce myself and right away the lady was just like a long-lost friend. She says, "Let's set up an appointment. We want to make sure everything is okay." And the technician walked in and it's the same thing. He shook my hand and welcomed me there. He said, "Look, if you have any questions, don't hesitate to stop" - which I did today and he took care of me. So I guess I just can't say nothing but good things about the people. How professional they are and how courteous they are to their customers.
I went with the one that fits behind the ear and has the little piece that goes up into your ear channel. I had read when I was studying the other ones that people had problems with an echo with the one that disappeared in your ear. That's really the one I wanted. It's because I wear glasses too, and I knew it would be a problem. It's been great right up until just the last week. Something's wrong with one of them but their technician has taken care of it. He's in the process of sending it out now. He thought at first it just needed adjustment and I told him, "No, if you listen to one of the channels it just doesn't work." Normally it beeps when it gets squeezed, but this one won't do anything. I've lost all hearing in that ear. But they're taking care of it so I have no problem. They're the best.
Reviewed Nov. 8, 2015
I got the behind-the-ear hearing aid from Miracle-Ear one and it has helped me a lot because now I can hear stuff that I didn't think I could hear. Their customer service was awesome. The one I spoke to was very knowledgeable - he knew the problems I was having immediately after the hearing test. We isolated and utilized it to figure out the best route to go with. So far, whether I speak to someone from the 800 number or the customer service, I always am received by courteous and wonderful people. I’ve already recommended Miracle-Ear to friends and it has been a great experience with them.
Reviewed Nov. 8, 2015
I have a pleasant experience with Miracle-Ear. I purchased the hearing aid style that costs about $5,000. I learned about them when I talked to a friend who got hearing aids. They're good and have an excellent follow up procedure. Their sales and customer service teams were very knowledgeable and courteous.
Reviewed Nov. 7, 2015
I have the behind-the-ear model of Miracle-Ear. I’ve upgraded once and they were good, but I get impatient with the batteries that don’t last a week. Other than that, it's fine. Also, it was a lot of fun talking to their sales and customer service staff. They’re happy to see me and I’m happy to see them. They keep the device clean and cut the hair in my ear canal. It’s been a good experience with Miracle-Ear overall.
Reviewed Nov. 7, 2015
Miracle-Ear hearing aids worked well right from day one. It's been excellent and I'd recommend them.
Reviewed Nov. 6, 2015
I heard about Miracle-Ear three years ago and I got the one that’s placed behind the ear and it’s been a very positive experience. I like the fact that they have me come in every six months or so to check the hearing aid out - it has great warranty. Even the customer service is fantastic. The young lady whom I’ve been dealing with the entire time has been more than helpful. I am absolutely satisfied.
Reviewed Nov. 6, 2015
Miracle-Ear has been awesome. I have no complaints. I got the latest style hearing aid that I could get. The customer service are very courteous and helpful, and I've been pleased with them. I figure that was a good investment. I'm 83 years old and I don’t really go anywhere except to get groceries and pick up my grandchildren from school. I can hear now when I'm in a group and it's much easier because I can keep up with the conversation way better and won’t miss half of it. It's hard to know what people are talking about if you only hear half of what's going on. Also, I had the volume on my TV then kept at 22. Now, I use it at 12. It's making a difference in my life.
Reviewed Nov. 5, 2015
A friend told me about Miracle-Ear so I got the hearing aid for one ear about four years ago and the other ear was just a few months ago. It has made my life better in some ways, but in other ways it's not. They keep trying to adjust them but I cannot hear a thing in restaurants and I cannot hear my wife, but the specialists said that that's her voice. It is good for TV though - I could it hear it better way down because my wife goes to bed early. In addition, Miracle-Ear's sales and customer service teams were also very friendly and excellent people.
Reviewed Nov. 5, 2015
I've always been deaf in one ear, so I have an up step from a lot of people that have hearing aids because I don't have the problem they have where they can't tell where noises are coming from. I’m used to hearing aids, but Miracle Ear hearing aid itself is a new experience for me. The customer service is the most important department in any company and the service that I get through Miracle-Ear is fabulous. They are always there to help me if I need it. I go to them every three or four months and they adjust it. That to me is wonderful because usually you get a hearing aid, stick it in your ear, and live with it until you think you can't hear anymore. Miracle Ear is great, and the guys in Burlington are really, really good.
Reviewed Nov. 4, 2015
I had a very positive experience with Miracle-Ear, and I can hear better since I used it. Overall, it was very good -- even the customer service teams. I would recommend them.
Reviewed Nov. 3, 2015
Miracle-Ear impacted my wife’s life very positively and she appreciates the unit and very satisfied. She didn't like it at first, but more than a year later she tells me that she really needs them and she’s grateful for them. It’s more than just hearing, it also improves the quality of life in other ways because it’s one big continuum of being connected. Further, their customer service was very positive and knowledgeable. It’s a two-person team, the girl out front is extremely friendly and helpful then the technician has done it for a long time. My wife’s not from this area, so for us it was important that if she had a problem in her hometown, she’d be able to find the representative of Miracle-Ear and not just a local company that doesn’t have reps.
Reviewed Nov. 3, 2015
It's been a very satisfactory experience with Miracle-Ear. The staff is very accommodating and nice. They seem to be interested in the hearing aid being satisfactory. I’ll recommend them to a friend.
Reviewed Oct. 27, 2015
My husband is a teacher so he needs to be able to hear his students and that's what drove him to get a hearing aid. Most of the time he can hear and doesn't wear his hearing aid unless he absolutely has to. He got new hearing aids after he got another ear test. He wanted something that was inconspicuous and the guy from Miracle-Ear told us that the one with the receiver in the canal would be the best because it's not seen, so he got that. Also, Miracle-Ear has 48 channels which is more than what he had before. The guy who does the ear exams is also the sales guy. He's very personable and patient. We really like him a lot. Their team is good. They would call periodically to check on my husband. Miracle-Ear is very professional and we felt as though we were cared for and got the product that we needed.
Reviewed Oct. 25, 2015
I had heard about Miracle-Ear Hearing years ago, and then I saw they had a place here in Johnstown where I live and I thought I had have a couple other hearing tests at different places so I thought, "Oh, I'll try this." I was very impressed with the girl who did the test. Her presentation played a big part on my choice of Miracle-Ear Hearing Aids. The other ones I went to basically give a hearing test, tones. Beep when you hear this. Beep when you hear that. Where she did above and beyond what they did.
Because I was very hesitant about getting hearing aids, I knew I needed them and I just kept prolonging it because I'm very active. But I adjusted immediately. She was amazed. You wear them a couple of hours, take them out. I put them in and never took them back out. I adjust to everything very easily, so I wasn't shocked that that wasn't going to be the case. I don't miss too much now. It's very good like in church and auditoriums and stuff like that. The only problem I have is occasionally if somebody is speaking to me on a one-on-one if they're not speaking loud and distinct, sometimes I'll have to say, Excuse me. What did you say? But that's about the only real problem I think I've ever come across so far.
The customer service team were all excellent. I have the kind that just the little wire that goes inside your ear. I have very, very small ear canals. At first, I got those brown things. They remind more the old fashion kind. I don't know what you call them. I was afraid to lose them because my ear canals are very, very tiny. So then I went to the kind that goes right into the ear drum and that little like a plastic over the ears.
I'm pleased with Miracle-Ear Hearing and I have a little bit of muscular degeneration and at first my daughter was putting in the batteries and I thought, "This is crazy." Now, I'm going to put this battery in. So I tried it and now she said, "Go on, mom. You put it in quicker than me." And I'm very active and independent. I enjoy them. I knew what I was missing after I got them in there. I have recommended it. I was very pleased with everything from the time I went to get the hearing test, explanation of everything, and I was very satisfied. No complaints really.
Reviewed Oct. 24, 2015
I got an outside the ear model from Miracle-Ear. My life has been somewhat better since I started using it. I deal with the woman named Ramona in Hyannis and she's excellent. Couldn't be better.
Reviewed Oct. 23, 2015
I love my Miracle-Ear hearing aid. I have the behind the ear model (the new ones that came out in February). They have the navigation on them. I bought the most expensive one but it's the one that has the GENIUS control, and I went with it because I wanted to be able to hear a lot of different sounds and to be able to control their volume. I just didn't want to be able to hear louder, I wanted to be able to hear better. Some of the other ones just didn't sit because I have such a hard time hearing low tones that it was better to go with the GENIUS technology that they have now that gives you more ability to have the different tone ranges changed.
I've had hearing issues since I was born. I've had surgery on both ears 20 years ago, so it's always been an issue for me. But then when I went to the last hearing checkup and they told me that I would need them and we still need to tweak them just a little bit, but I'm hearing a lot better than I was before. I can now hear a lot of sounds that I didn't even hear before.
I have nothing but good things to say about Michelle and Lisa, members of their customer service team. Michelle is the one who usually answers the phone. From the first time I called, she made me feel like I was the only person that they were waiting on. Michelle is just very personable and very friendly. She's very quick to get me any help that I need as far as scheduling appointments, the times that I need, or if I need to get Lisa on the phone.
From the first time that I met Lisa, I felt she loves doing her job - that she's not just doing it to sell a product. She cares about her patients. I've seen that even from if I get to my appointment ahead of time and they're finishing up and they're just chitchatting, I pick that up just from each one that I've seen her around and with me, that she cares about the job that she does and she enjoys helping people. I would and I have recommended Miracle-Ear to others.
Reviewed Oct. 22, 2015
We were having a gathering for someone right down the street from the Miracle-Ear store, and a friend of mine had a hearing aid. I knew I was going to need one, so when I spoke with him about it, he said he had researched a great number of them and found the best was the Miracle-Ear, so it was on his recommendation that I visited the store. The hearing aid helps me hear a little bit better. My hearing was not terribly bad, but I was having a little trouble distinguishing certain letters and I'm always asking my husband to repeat himself. So certain tones and timbres were hard for me to hear. It has made a big difference in the sense of being able to hear better.
The Miracle-Ear sales and customer service teams were friendly and courteous, so my interactions with them were wonderful. The family in charge of the store is very professional and accommodating, and they always make an appointment that's convenient for me. I went with the hearing aid behind the ear because it was the one that was recommended based on my hearing test. The other type was the one that my friend had, and it is very deep in the ear. But my friend had to bring it in every once in a while for a battery change, so mine was very convenient. It sits behind the ear and has the clear thread that goes down and attaches inside of my ear.
However, I find myself pushing it in on the one ear and I don't know why it's pushing it in a little further all the time. I'm always testing to make sure that it's seated properly, but I'm due to go back shortly and have them clean and check them out. Overall, my experience was very satisfactory and I would recommend them highly if I knew of anyone else that needed a hearing aid.
Reviewed Oct. 20, 2015
I hear considerably better since using Miracle-Ear Hearing Aids. But I need to get back with them because I noticed that on my left-hand side, when I'm talking, the battery tends to run out a lot quicker so I was curious about it. There's something with that charger on the left side that's not quite right. Other than that, when it's working, it's working great. Once they get that issue spirited away, it's going to be great.
Reviewed Oct. 18, 2015
There was a card sent by Miracle-Ear for a free testing. I have nerve deafness in my right ear and I've been told during my other tests in New Jersey that nothing could be done for me. When I saw the ad from Miracle-Ear, I took the opportunity with them. I went and the man there said, "Well, things have changed now. Things are different, and we probably can help you." And they have. He offered me the hearing aid that goes around the ear and goes into the ear canal. I got that one. Now, I can hear with Miracle-Ear. I don't put it in if I'm not going out because I can hear without it. I use it when I go out and when I listen to somebody preach. But, sometimes, I have a problem in large places and when there are a lot of people.
So I go back there and the guy from Miracle-Ear always makes the adjustments needed and there's not any problem. I'm encouraged by that. I also like the guy - he's very good and always there to help. His girl, Linda, is very gracious too. She's always very hospitable when I go there. I'm very satisfied with my Miracle-Ear and I'd recommend them. I've also convinced my sister to go. She has nerve deafness like me, but I don't think she's too happy with them.
Reviewed Oct. 15, 2015
I already had a hearing aid that I purchased at Costco but it was time for a change since I was maxed out at what it could do. I was looking for something different and gave Miracle-Ear a try. My experience with them has been very positive overall and my Miracle-Ear hearing aid has made my hearing much better. I got the style that goes behind the ear with the receiver in the canal because this model offered the best quality. The only negative that I have is the batteries. Whenever they run out, within the 15 minutes from the first notification that they send out, the hearing aid is dead. What I experienced before with the hearing aid that I got from Costco was that it usually had about two hours, so 15 minutes is too short. If I'm out doing something and can't break away from it to put in a new battery, I'd have to go without the hearing aid.
Reviewed Oct. 15, 2015
Miracle-Ear has made it a lot easier for me to hear and understand conversations and individual people. I got the behind-the-ear style since it blends in with my hair color and suits my needs. Their sales and customer service were top-notch. They continue to work with me on fine-tuning the hearing aid so it fits my lifestyle. It wasn’t just sold and then that was done. It was continuous work. My entire experience was wonderful from start to finish.
Reviewed Oct. 15, 2015
I've known about Miracle-Ear and when I discovered they were in Fayetteville, Alabama, I went there. My interactions with their staff were all positive. I got their behind-the-ear style because it had better performance than some of the others. It was also smaller and less noticeable. Miracle-Ear helped me hear better and overall, it's been a satisfactory experience. At least If I go out, I can hear everything, which is great. I'd absolutely recommend them.
Reviewed Oct. 14, 2015
My Miracle-Ear helps me to hear better. I have a little bit of hearing loss in the upper register and the higher voices and the hearing aid picks up sound a little bit better. Some things are not as clear as I would like them to be, but overall it's a positive experience. The customer service reps were fine, good, knowledgeable, helpful, and do the callbacks. I've got the small one that goes behind the ear with the little thing that goes inside. They have one I've seen advertised on TV that inserts into the ear, which I didn't know about, and that would have been a better choice for me.
Reviewed Oct. 14, 2015
Miracle-Ear Hearing Aids is just excellent. When I got the CICs, a couple of weeks later, one of them started messing up. They quickly took it, returned it and had it fixed. They were absolutely incredible. They're really nice, friendly, and patient to deal with. They've been excellent.
Reviewed Oct. 14, 2015
I am very satisfied with my Miracle-Ear hearing aids. I’ve had three of them so far - one with the whole thing that goes in the ear and I’ve had two where it hooks over the top of the ear and I just plug the little piece inside - and they’ve improved my hearing. The customer service is good. Whenever I needed help or whenever I used to go in about every three or four months, I get serviced and I’ve been happy with the service that I get.
Reviewed Oct. 13, 2015
I've had hearing aids for the last 20 years. I've heard good things about Miracle-Ear so I went with them. I got the style that's behind the ear since it was the best for my type of hearing loss. The people I talked to were very good and their office was nice - it was great. On the whole, they were very informative, they explained to me what was going on and what I should expect.
Reviewed Oct. 13, 2015
I can hear everything now with my Miracle-Ear hearing aid. I got the style that goes behind the ear because it's very well hidden. The sales and customer service reps were great. I was on vacation in Florida and they got me an appointment right away. They were helpful and nice, and I would definitely go back to them. Since having my hearing aid, I don't say, "What?" anymore.
Reviewed Oct. 13, 2015
My husband couldn’t really hear, comprehend or understand the words people were saying. So we went to Scott, the person who worked with my mother before for hearing aids, and got the behind the ear with a little wire in the ear from Miracle-Ear because it was the best for my husband. Scott was very patient and did many follow-ups to make sure that everything is attuned to my husband's hearing although we have not gone to him in a little while because my husband needed to do doctor visits for heart problems and had a pacemaker. Once he's done we will start going back. The hearing aid has been like a miracle as it made a tremendous difference with family and friends. He is able to understand what people are saying and he is not looking at me to say, “What did they say?” or “I don’t understand.” It has given him a new perspective on life. It's been great and he had a wonderful experience.
Reviewed Oct. 12, 2015
I first found out about Miracle-Ear Hearing Aids through an announcement at a dinner. A lot of people there were having hearing problems like me. I chose the hearing aid style that fits over my ear because they felt that that would be best for me, so I decided to try it. I’m getting used to wearing them now. Now that I have Miracle-Ear, I think I am hearing a lot of things that I didn’t before. I’m hearing better but I’m still having some problems at times. I’m still not hearing everybody as well as I think I can. Their sales and customer service teams have been very good with me. They’ve always made an appointment when I could come and things work well. I didn’t have to wait long. I recommend Miracle-Ear to others.
Reviewed Oct. 11, 2015
My friend seemed to be doing pretty good with his Miracle-Ear hearing aids and was satisfied with them so I went with them too. I had the hearing aid that is behind the ear and I like it. Although I need to go back and get some adjustment and Wayne, my husband is having some problems and he needs to go get some things checked out. But everything’s been great with the customer service. The technician has been good. They’re very helpful in trying to correct any problems and very easy to talk to. I teach a Sunday school class and he adjusted a mode on the hearing aid that would help me hear what goes on within the class more and shuffles out the exterior noise, concentrates on the voices. We were satisfied and would recommend them.
Reviewed Oct. 11, 2015
I'm very happy with Miracle-Ear Hearing Aids. I'm hearing better than I've ever heard before. I'm at the 3-month checkups now, so I don't need to go back again until November. They've done everything for me that they possibly could. They're really excellent and if I have any questions, they answer them completely. They take care of me 100% and I'd definitely recommend them.
Reviewed Oct. 10, 2015
We decided to get Miracle-Ear because our fellow member at church who has it was very happy with the hearing aid. And now, it has changed our lives for the better. We got the behind-the-ear, open-fit style and it costs almost $6,000, but it seemed to work better for my husband. Their team answered all our questions and demonstrated how to use it completely so our experience with them has been very easy.
Reviewed Oct. 10, 2015
There's a lot of hearing aid companies, you have to be extremely careful and confident. Miracle-Ear was a brand name for me, so that's one of the reasons I picked it out. I like the people at their store who took care of me, and gave me the hearing test. That all worked good, and I had several appointments since then. Miracle-Ear's hearing aid has improved the quality of my life, I can hear much more clearer. It's improved my marriage because in the morning, I can hear my wife speaking. I can also hear movies and the television better. Furthermore, I like their technician, and the simplicity of the store. I make an appointment, I show up, they take care of me. No waiting. Overall, it's a great product, and Miracle-Ear has great service. It was a very good experience.
Reviewed Oct. 10, 2015
The style I got was the one wrapped around the top of the ear. I'm more interested in having something that I can just grab quickly without having it buried in my ear. I can hear my wife's instructions more but the Miracle-Ear hearing aid didn't completely solve my problem. In church, I can't hear most of the stuff that was said. Some speakers I hear very clear, and others I don't hear a word from them. So depending on the nature of the sound, where they're facing or the level they're talking at, they're all big variables. But my experience with Miracle-Ear has been completely satisfactory. I was surprised at how often they provide service and not only that, but they call to remind me. They've all been good.
Reviewed Oct. 9, 2015
I received an advertisement from Miracle-Ear with the usual come-on - $600 for a hearing aid. I knew it wasn't true, but I said, "Well, I got to have a hearing aid." So I got it - $7,000. Their salesman was like all the others. He tried to sell up and always tried to sell me something I probably didn't need in the first place. So I went over there and I said, "I'll come back in two weeks." When I went back, there was a different man there and he told me I didn't need something the first man told me I did. So if I had to do it all over again, I wouldn't.
Miracle-Ear is not much better than the ones I had. I can't listen to the television because the TV's all garbled. On the telephone, I can't understand anything on it if I don't have an amplifier. But it's still better than nothing. In general, it's been a fairly good experience with Miracle-Ear for me. I got the behind-the-ear style hearing aid. The right one hurt my ear despite the customer service doing their best, so I took it back. I had to wait 10 days to get it and it took the pain.
Reviewed Oct. 9, 2015
We've chosen Miracle-Ear because they were local, closer to us than anybody else. Hearing so much about it, we figured it's a product we can trust. Being able to hear and participate in conversations is a blessing. We went with the behind-the-ear style because it was neutral ground. Ashley is fabulous, absolutely loved her. Everybody that we've spoken to was fabulous. The service they provided was great. If there were any adjustments needed, it was done. Everything was fantastic. They are caring, friendly, and compassionate. They really care about what you need. We would recommend them to whoever needed a better hearing.
Reviewed Oct. 8, 2015
I had hearing aids before and it was a big thing in each ear, I hated it and never wear it half of the time. When tried Miracle-Ear on I liked them, so I went with the style that goes over the ear that is digital and tiny. My son went with me for the initial meeting and I told that I wasn't going to spend a lot of money and then he said, "Do it. It's going to help your quality of life." Though it was expensive, I don't regret buying it. The customer service team explained the products and warranties, they made sure I was happy with it. Well, I can hear better as Miracle-Ear's more natural. People don't even notice I have it which doesn't matter as long as it helps me. It's wonderful, fantastic and I have no regrets nor complaints. It was a good experience and I love my hearing aids.
Reviewed Oct. 8, 2015
My Miracle-Ear hearing aid has helped me very much. I'm able to hear conversations now. I got myself the one that's behind the ear which you can't see the hearing aid itself but it's over the ear. I like the way it sounded, the tone of it and everything. It's been awesome and it's a joy being able to hear again. I recommend it.
Reviewed Oct. 8, 2015
I was having a lot of trouble with same sounding words and trying to decide what they were. But because of MiracleEar, I stopped saying, “Huh?” a lot. I got their digital model with the tiny piece that goes in my ear and the rest goes behind my ear. When I first got them, I was going in weekly to have adjustments and they explained everything so well. They were really nice and informative, and overall, it was a good experience.
Reviewed Oct. 7, 2015
I love Miracle-Ear! I can't hear anything without it. I've been with them for quite some time and this is the third set of Miracle-Ears that I have worn. I'm 81, and I had ear surgery and Miracle-Ear has helped. I currently have the one that sits behind the ear with the little tube that runs up. You could hardly see it but I can hear so much better. I take them out and I can hear a little bit but not enough to carry on a conversation or answer the telephone or watch TV. The customer service team is also great and answered all my questions. They were very informative. I have a schedule that I go when I'm supposed to and they clean my hearing aids.
The only thing I don't like about these is when I'm watching TV, I have the earphones and I have to put my old hearing aids in before I can really understand the words on TV. These hearing aids don't work that good with the earphones. But I would still recommend it to anyone. In fact, a friend that called me yesterday and she was going to have a hearing test and I told her I have Miracle-Ear. My Miracle-Ear is very good and I'm fully satisfied with the service that I get.
Reviewed Oct. 7, 2015
I've had two really bad experiences with hearing aids in the past and I'm very pleased that Miracle-Ear is what I've been looking for. During one of their open houses, they recommended the behind the ear style and it has worked out really well and I'm happy with it. All the people in the store are superb to work with - they're great. I've had some problems with the Genius link and they've been working and very patient with it.
Reviewed Oct. 7, 2015
My daughter has been teasing me for years "Miracle-Ear, Miracle-Ear." They were a name I recognized. I figured if I'm going to spend $5,000, I want to know who they are. Tanya and the receptionist at the office has been wonderful. People at Miracle Ear are amazing, and solved any problem I've had. I chose the model with a wire that goes directly into the ear because the other one kept falling out. When I take the hearing aids out at night, I realize how much they work. If I take it off when watching television, suddenly it's not as clear so I am hearing better. When I put it on the third, it picks up the person who's doing the main part of talking so that's how it is, the 1 and the 2. The third one is what allows me to hear my daughter when she mumbles or the TV. I'm very, very satisfied with Miracle-Ear.
Reviewed Oct. 6, 2015
Miracle-Ear Hearing Aids had a promotion and it looked pretty good so I took their hearing tests and it proved that I needed a hearing aid. I got their behind-the-ear style which is better than the others. I know I'm struggling through a little bit. It takes a while to get used to and I'm still having problems in fitting and removing the hearing aids in and out of my ear. But I've been wearing them and they help out a lot. I'm able to hear better now.
Reviewed Oct. 6, 2015
We chose Miracle-Ear because we thought that wherever we went, we would find one and so far they have been very good. We got the behind the ear model because it was cheaper than the others, and I have appointments with their customer service teams every so often and have my hearing aids adjusted. I recommend Miracle-Ear.
Reviewed Oct. 6, 2015
The company which I have gotten my hearing aids from started handling Miracle-Ear. They recommended it and I figured they knew more than I about the product so I switched. I got the unit which is behind the ear because it stays in my ear and the part that goes into my ear fits better. Miracle-Ear improves my quality of life. I had a problem hearing what people were saying especially in church or at a public forum. Miracle-Ear has cleared that and now I understand what's being said a lot better. Customer service has handled all my problems. I had one that was broken and they replaced it. It was still guaranteed, so I didn't get charged.
Reviewed Oct. 5, 2015
I found out about Miracle-Ear from my brother-in-law. He had Miracle-Ear hearing aids and liked them. I chose Miracle-Ear because he was satisfied with them. I'm using the Behind-The-Ear model which has a little wire in there and the inserts in the inner ear. I chose that model because it's the best one they had. With the hearing aid, I can hear a little better. The people at customer service work well. Every 3 months, I have an appointment with them to check and make sure they're working right. Then once a year, we readjust the ears and it's been good. I've had a very good experience with Miracle-Ear and I've recommended them.
Reviewed Oct. 5, 2015
I got the Miracle-Ear hearing aid because of its price. The sales and customer service teams have been very helpful, and it has been a fine experience. I would recommend Miracle Ear.
Reviewed Oct. 5, 2015
I had a pleasant experience with Miracle- Ear's people. They answered all of my questions and they sounded reasonable so I got the one Behind-The-Ear. It fits fine and worked good but my wife is always complaining that I'm not hearing her.
Reviewed Oct. 4, 2015
My friend kept telling me that I was out of hearing which I didn't believe. It's a mild cause, but she kept nagging me. When I got the mailing about Miracle Ear, I responded and tried different ones first. Others made the same claims with Miracle-Ear that it would suppress noise in the restaurant. But I eventually got the GENIUS from Miracle Ear. Using it I have a little better ability to hear my friend in a restaurant which was kind of difficult. I was sitting in some distance, and I could hardly hear her. I put the hearing aid and I was able to hear better. The hearing aid has improved my ability to hear quite better. I went with the behind-the-ear style because it's the only thing I like. I don't like things sticking into my ear canal - I like something that doesn't get in there too much.
Jeff from Miracle Ear was very good at what he does. He always talks to me when I go and ask him questions or when I call him. I had him make some changes on the hearing aid originally, too soon. Then after a few weeks, I decided I want it back to the original - with three channels on it: home channel, TV watch channel, and the noisy area channel. My experience has been very good and Jeff has been very helpful.
Reviewed Oct. 4, 2015
I'm using the behind-the-ear style Miracle-Ear. Sometimes it's good to have them and sometimes I get upset. I have trouble with the TV with them. I really have to turn it up. I had a really hard time hearing some people in the family because they have such a soft voice, but I can hear them better with the hearing aids. The representative who assisted me was very knowledgeable and nice. The follow up was very nice too.
Reviewed Oct. 4, 2015
A friend had good luck with Miracle Ear Hearing aids and she seemed to hear okay so I went with it. They're not like our own ears but I'm doing fine and getting used to them. I initially got the one that went behind the ear but then I was taking oxygen and kept losing my hearing aid. So I changed and got the ones in my ears. Now, I can hear television better than I have had which used to be so loud everyone had to leave the room. The sales person did great. I enjoy him very much. He's very business-like and takes care of problems. I'm happy with them.
Reviewed Oct. 3, 2015
I was visiting family in Ohio 1,000 miles from home and my hearing aid did not work for 2 weeks. I eventually felt that I'd make a brighter social appearance if they worked, and so I looked up Miracle-Ear in the phone book and it led me to their place in the Dayton area. The person was able to determine the fact that my hearing aid wasn't working because it was clogged so they checked my ears and fixed that.
If I ever get hearing aids again, I'm gonna make sure that the company is national and have skilled representatives that recognize my needs and give me service when I'm travelling. So when I got new hearing aids, I wanted to get them at Miracle-Ear. Their Palm Bay office, where I go now, is clean and attractive. It's a lot more attractive and nicer looking than Professional Hearing Aids where I got my first hearing aids. I like John and Liz very much, their manner of serving me and their professionalism. It's a pleasant experience doing business with them. I've had really good experiences with Miracle-Ear and am completely satisfied.
Reviewed Oct. 3, 2015
I'm happy with my Miracle-Ear hearing aids. I got the ones that's put inside the ears because I didn't want it sticking out and showing. It's helped a lot. I wear it when I'm going someplace where I need to be able to hear good. And everybody from Miracle-Ear has been very helpful, no problem at all. I would highly recommend them.
Reviewed Oct. 3, 2015
The people from Miracle Ear Gulfport were wonderful, they've been very helpful and very friendly especially David and Aida. Aida is very friendly, bubbly and has answered a lot of my questions, while David, who did the actual testing and fixing and recommending, did a fantastic job. He recommended me the one that has a little bitty prong that goes in the ear but has the hearing aid itself loop behind the ear so I got that. It works and I'm comfortable with it. It can barely be seen, even with my extremely short hair.
Years ago, I probably would have wanted the one that was inside the ear. But I don't think they would work for me now and I trust that they're good enough to know that. I have gone back to Miracle Ear several times with little things. Once, I went back because it needed cleaning and I didn't really know how to do it. It’s not their responsibility, but they were very happy to do it. They were wonderful. I would give them an A+ and I would definitely recommend them.
Reviewed Oct. 2, 2015
Miracle-Ear helped a lot my hearing. I had no problem at all with their sales rep. He was very nice and did what he was supposed to do. They have a good product, it's been working well and I'm very satisfied.
Reviewed Oct. 2, 2015
The Miracle Ear advertisement I looked at said I'd get a good discount being a retired federal employee. I got the Behind-The-Ear style with a part that goes in the ear because it was recommended by the technician that I visited. My interaction with them was fine and still continues to be fine. The hearing aid I got is very good and has improved my life.
Reviewed Oct. 2, 2015
I've been wearing Miracle-Ear for years. I have the one that's not the tiny kind but were comfortable. It's what I've been wearing ever since I started wearing hearing aids. It allows me to hear people talking to me. The staff has been very helpful, friendly and knowledgeable if I need them. They know what they're doing and have been absolutely wonderful. I have been very happy with Miracle-Ear.
Reviewed Oct. 1, 2015
I had a past experience with another provider, one that I didn't like. I found out about Miracle Ear through my brother and his worked good so I tried it. It definitely helped tremendously. I used the In-The-Ear hearing aid style. Their customer service team have been wonderful. Overall, I'm very pleased and happy I chose Miracle Ear Hearing Aids.
Reviewed Oct. 1, 2015
I'm extremely satisfied with Miracle-Ear. It was recommended by a friend and I can hear better with it. I went for the behind the ear style because my friend was very satisfied with his. It was a good service in the organization as I did not have any trouble with their sales and customer service teams. A very sharp young woman that runs the place here in Las Vegas is quite good. I've also recommended Miracle-Ear to a friend.
Reviewed Oct. 1, 2015
The Miracle-Ear hearing aid is a well-known product that I've heard about so much so I got it. It has affected my life well enough, but I don't wear it that much since I use it mainly so I can hear TV. Before, I could not hear people talking on TV. I got the style that goes behind the ear because it would be easy to wear and it's very comfortable. I've had a very nice and informative interaction with the sales and customer service reps and I appreciated them. I've had a good experience with them and I'd recommend them.
Reviewed Sept. 30, 2015
I went with Miracle-Ear because of the free hearing exam. Chris, the doctor there, and Gaby were great. I chose the largest hearing aid they had there. It has the volume and program controls on it and I can select from them. When I told Chris about a few things about the hearing aid, that it was not doing what it's supposed to, he bent over backwards and called Miracle-Ear's main office. They don't understand either, but they're working on it. However, I'm not putting my hearing aid on like I would my glasses these days because I'm working on different things or the house is quiet and I don't even think about it. Overall, I'd describe the experience I've had with Miracle-Ear to be unexpected and great. I have recommended Miracle-Ear to others, but they haven't gone there yet.
Reviewed Sept. 30, 2015
My hearing was going south and Miracle-Ear has made things better. They've improved things, not like it used to. My last pair of hearing aid was Widex and I got them from Miracle Ear. My son says I have surround sound because I have profound hearing loss in my right ear, but the behind-the-ear hearing aid transmits everything to the left. I have to use a stethoscope as I hear better with it than with the hearing aid. The stethoscope picks up ambient noise and it's easier to take out off of my ear as well. The company also has a new team at Tucson and I think they're great. All in all, I've had no problems with Miracle-Ear.
Reviewed Sept. 30, 2015
I first found out about Miracle-Ear from my wife. I'm using the behind the ear model which my wife chose. I don't like to wear them when I don't feel I should be wearing them. My ears get sore when I wear it. I used it because my wife said I needed them. That's why when my wife is out of sight, the ears come off. So to keep her satisfied, I wore them. The people at sales and customer service are great, friendly and courteous.
Reviewed Sept. 29, 2015
It's been a good experience with the representative of Miracle-Ear Hearing Aids and she's very pleasant and knowledgeable and has done excellent. I had free hearing aid test and I went to my primary care and she said to give it a try because she heard other people had good luck with Miracle-Ear. I had the completely in-the-air hearing aid style. It was smaller and I wear glasses and I did not want anything behind my ear because it seemed like it would interfere. I'm doing good with the hearing aid. I'm still adjusting to it, and mainly getting used to something in my ear, but it does help hearing some, but it's never going to do away with as much damage as I had. I'm very happy that I went to Miracle-Ear and I told other people that they needed to check it out and had given their name.
Reviewed Sept. 29, 2015
Miracle-Ear was recommended by a friend. I have the behind-the-ear style because it was recommended by the professional at the clinic that this one would have the best performance for the situations that I felt that was needed. I can now definitely hear better. Their rep was very good and thorough. So far, so good. I'm very satisfied.
Reviewed Sept. 28, 2015
Miracle-Ear is great. I had hearing problems and when we went in a store and talked to Bill and he was wonderful. I got the one where the unit is behind the ear and a wire goes in the ear. I didn't want one that that was a plug in the ear because I didn’t feel I could stand that feeling. The hearing aid itself is comfortable, I'm getting used to it and I think my hearing has improved with it. The only thing that’s a little challenging is sometimes things are too loud. Once in awhile, some things are too loud and echoey. Sometimes my own voice is a little echoey. But most of the time, I do fine. I wear them all day and they seem to have helped me a lot. So I recommend it. I’ll just go back in November and they might fine-tune something in it.
Reviewed Sept. 27, 2015
I've had hearing aids for quite a while. I had Beltone before but they are too far away so I went to Miracle Ear and I'm liking it. The customer service at the store was fantastic.
Reviewed Sept. 27, 2015
I had hearing screens at different audiology offices and then I went to Miracle-Ear. I thought it was good quality and a more reasonable price. They have excellent staff too. He asked me what my lifestyle was like and my working conditions. I'm a nurse and I listen to the stethoscope so he gave me options but the behind-the-ear style seemed to fit my lifestyle and my needs the best and they're extremely helpful. The first month or so, I went in several times just to get it fine-tuned. They always made me feel welcome and that it was no problem for them to adjust it. Very friendly, very supportive, good service and I feel they're extremely knowledgeable in what they do. I have recommended them to a couple of people.
My husband says hearing aids in general are way expensive. But Miracle-Ear was a lot less than the other brand. He was meeting with another older couple the other day and he had noticed that they both had hearing aids in. He asked them where they had gotten their hearing aids and how much they paid and it was substantially lower than what I paid. They told us to go to Costco next time. We have no idea what they're like but we paid $4500 for these and they paid under $3000 for theirs and they're very happy with them. They claim they're very happy with their hearing aids and that they have no problems with them. But are they really getting a good hearing aid? It's a cost thing. The competition out there seems to be Costco.
Reviewed Sept. 26, 2015
Miracle-Ear has been very good. I found them very helpful and always responsive. If I wanted something, they'd try something else. Their customer service has been very good and always willing to see me anytime I wanted to come in and talk about something, like when I had a little bit of trouble with the hearing aid falling out of my ear. They fixed it and no problem at all. It's definitely easier to hear. I started out with a Kaiser place and they were not very helpful. They do not give you any information, just "Here's the pamphlet. Read about this stuff." So when I went to Miracle-Ear, they were entirely different and better than Kaiser. They explained everything that I needed. I have recommended them to several friends.
Reviewed Sept. 26, 2015
My neighbor has had Miracle-Ear hearing aid for a while and he says it's good so we felt better going in there too. Their sales and customer service team have been very good. The first person who interviewed me couldn't have been more helpful. I enjoy using the device when I go to church services. I'm able to hear the readings. But there are times when the sound surrounds me and I have a hard time deciphering which person I'm talking with. I keep the radio on quite a bit and the sound in the radio is very tinny. My counselor said that I should always keep it in, and that sound would go away. But it hasn't, so I take my hearing aids out often and the music and voices sound better. Other than that, the hearing aid has improved me in some ways. I had hearing aids about 2 or 4 years earlier and it was the same model that Miracle-Ear provided me – the one that is placed behind the ear. I am pleased with Miracle-Ear and I would recommend it to a friend.
Reviewed Sept. 25, 2015
We answered an ad for Miracle Ear hearing aids we found in a newspaper. It was for a lesser model but when we got there, Kay ** suggested that we get a little better model. So I got a better one and my wife got an even better one because her hearing loss was a little greater than mine. Customer service was super. We've been going back weekly until they got our hearing aids all set. We've only had the hearing aids for a couple of months, but we really like them.
Reviewed Sept. 25, 2015
I called Miracle-Ear and they got me in within the same day. Their product and service is awesome. I bought the ones that are placed behind my ear. I can't have my ear closed off because I get ear infections all the time so they figured this style would be a lot better because my ear will be able to breathe more. I wouldn't go a day without it unless I forget it. I was also able to get the newer model without having to pay more. Then whenever I need to get it adjusted or cleaned, Beth, as staff there always gets me in. She will try to fix it and if she can't, I have to schedule an appointment with Steve, another staff there. I love them. They're very professional and all around good including their phone etiquette. Miracle-Ear are the best because they have more of a rapport with their customers rather than just a business. In summary, they're fantastic and amazing.
Reviewed Sept. 24, 2015
Miracle Ear provides a very good service. The guy that ran the store was very knowledgeable and was more than generous in his service. He told me that their behind-the-ear model was the best style for me so I chose it, and I can hear better now than I did before. I've had a good experience with Miracle Ear and I've recommended them to a friend.
Reviewed Sept. 24, 2015
I like Miracle-Ear's hearing aid product. It's simple and easy to use. I can hear most of the time now, and when I don't want to, I just shut it off. I would recommend it to a friend.
Reviewed Sept. 23, 2015
Every time I go to Miracle-Ear, it's just a pleasure dealing with them. Every one of them has been great. They're right on time and I have never have to wait. I got the aid that's behind the ear but the receiver is in the ear canal. I had other styles before that didn't work for me. With the Miracle-Ear, I can actually hear things now. They're terrific.
Reviewed Sept. 23, 2015
We've had nothing but very good experiences with Miracle-Ear Hearing Aids. My husband had Puretone hearing aids before, but that company went out of business here. So they referred us to Miracle-Ear, which we've always heard good things about. We bought the one the behind-the-ear model and it seemed to work better. With my husband using his hearing aid, I don't have to holler all the time now. We were at Miracle-Ear the other day because they had to put a new wire on it since it was plugged. The service they provided has been very good.
Reviewed Sept. 23, 2015
The person I went to see at Miracle-Ear was great, and I’ve been back three times. The receptionist was really nice as well. I purchased the hearing aid that’s outside my ear and has a little wire that goes inside. It's awfully expensive, but the device worked good for me. However, things happen with them that I don’t know if it could be fixed or not. Last night we were at Anthony’s having dinner, and it was noisy due to the background noise. I also get a buzzing sound once in a while if I sit in my chair and turn my head towards the back rest. I wear my hearing aids every day, and sometimes when I put my devices in, it buzzes a lot but then disappears. Other than that, I’m still happy with my experience.
Reviewed Sept. 22, 2015
The article in the paper about Miracle-Ear seemed promising and I heard a lot about them with the commercials on TV, so we thought it wouldn’t hurt for us to go in and check it out. My husband had a hearing test before, but when he went to Miracle-Ear, they put him through an extensive test and I was very impressed. We then proceeded to purchase the hearing aid which goes on top of the ear, and has a tiny tube that goes into the ear as well, and a lot of people can’t even tell that he’s wearing them. They even get surprised when he tells them that he got his hearing aid on. I also don’t have to yell as much since he got the hearing aids, and it’s been a very comfortable, understanding, and reassuring experience with Miracle-Ear. Nothing complicated about it at all.
Reviewed Sept. 21, 2015
My son that lives here in Evansville has been after me to get hearing aids for a while. He mentioned Miracle-Ear. And then I have a friend who has hearing aids from Miracle-Ear, too. In the paper they had a special ad with a good discount so I decided to try them and see. I was pleased when I got there. Miracle-Ear has a great staff to work with. I'm very happy with them and they are so pleasant. Jeff is a great guy to get along with. He explained everything to me. I’ve gone back several times and he’s checked it and made sure everything was all right. I went just the other day. He changed one of those little buds that was coming apart and he’s put in batteries a time or two however I have batteries at home. He tells me to call in anytime if I have any kind of a problem. His wife is his secretary and she is just wonderful, too. They also get the business done very quickly.
I got the little one that is behind the ear because I wanted something that was least visible and this doesn’t show because my hair comes down over the top of my ear there. Now, when I sit across the room and watch television, I can hear the conversations clearly where I couldn’t before. I had to strain to understand especially if they were talking very fast. But with a normal conversation, I don’t have a lot of struggle with that. My hearing is not severe but I really appreciate now being able to enjoy the television better and I work part-time so I do wear them, too. I would definitely recommend Miracle-Ear.
Reviewed Sept. 21, 2015
I knew about Miracle-Ear for a number of years because I've been in the medical profession. They're a reliable company and have been around a long time. We got something in the mail about them so I told my husband to look at them because of their very good reputation. Their sales representatives and customer service team were great. We were there two hours during the first visit and they were wonderful. We were sold from day one. My husband loves his Miracle-Ear. It fits his ears greatly and he has the Genius with it which he likes. He wears the Genius around his neck and it becomes a Bluetooth. It wipes out background noises. It's connected to his iPhone so he can raise/lower the volume anytime he wants and nobody notices. It's unique and unbelievable. We couldn't be more pleased with Miracle-Ear and have already recommended them.
Reviewed Sept. 20, 2015
It has been a positive experience with Miracle-Ear for my mother. She went with them because they had the one she wanted. She’s 86 years old so she can’t get the small ones in her ears and outer ear. She has the one that is in the ear but she can get it out easily. My mother is very comfortable with it. She’s legally blind too so it's very helpful. The people were also very nice. We'd recommend Miracle-Ear but we wish that the hearing aids were less expensive.
Reviewed Sept. 19, 2015
I saw an advertisement of Miracle-Ear on the window and I went in. I liked the young lady that was handling the case. I was told I had to have a member of my family with me so I did that. Went in and they stuck me in a little room. Brought me out of the little room, and they tried an something on me. They stuck me back in the room again and I listened and I repeat the words she said. They gave me ten thousand pieces of paper to sign. I broke out my credit card, I gave them the some thousand dollars. I went back a week later to pick up the device and they plugged it in. I’m due back mid-December for the four months check.
I got the model that has a button that goes in the ear canal and I got a box behind my ear. I have a lot of wax so I have an awful time cleaning these things every morning a little bit, scraping them out with that little U-hook that they have. The brush seems to brush more wax across the black tips than I can pull out with the little U-hook. I also thought that It worked best when I first got it. It may be the fact that I’m getting very used to it and now I’m having trouble understanding. It helps me listen a little but it’s not what I really expected. I expected to hear things clearly and I don’t. I still have to pay attention to what somebody’s saying to me but I’m 92 years old so I probably will never hear real good and because of it I hear enough to get along. I'm happy with it and I'd recommend Miracle-Ears to others.
Reviewed Sept. 19, 2015
I’ve seen Miracle-Ear on the commercial and I've heard good things about it. I went with the tube thing and it has a really good impact on me because it's been three to four years since I haven't been able to hear that good. Their customer service was good, too. When I need help, like when I can’t hear or if I need it tuned up I go into the office and they help me and adjust it. I would recommend this company because it’s an excellent company.
Reviewed Sept. 18, 2015
When I went in to Miracle Ear and had the test, I couldn't believe I had lost 40% of my hearing on my left ear - I was mixing words and couldn't understand what it started with. I asked the lady to repeat it and then she fixed up a hearing aid for me and put it in. After that I could hear every word already. When I got the hearing aid, I had to go back the following week and have it adjusted. Then I had to go a week after that again to have it adjusted once more. The lady doctor said, "I want to make sure it's right for you", and she changed the little microphone to a different one, so it's been better. I have to go back in 3 months' time. The hearing aid is very comfortable. I tell people I have a hearing aid and they can't even see it, so I'm very pleased with it.
Reviewed Sept. 18, 2015
I had gotten a hearing aid from a different company but then when I got an ad from another company, I went to check what they had to offer. I ended up taking a test and found out that my hearing aids were not really good and for the price that I paid for them, they should have been a lot better. So I got the new hearing aids for about the same price that I paid eight years earlier. Three years ago, Miracle-Ear bought this other company. I had another test done and they found that my hearing aid deteriorated a bit so I got some new ones and they seem to be doing a lot better than either set of my old ones.
My only problem is that once in a while, nothing happens to it when I'm putting a battery in. Other than that, I'm extremely happy with its performance as well as with my experience with the customer representative. Sharon is one of these caring people. She's very professional and concerned. If anything is the least bit different from what it should be, she makes a series of adjustments. I really like her.
Reviewed Sept. 17, 2015
The name Miracle-Ear has been around for years and I've been hearing them all the time. So far, I can now hear my wife talking, the birds chirping outside and voices in front of me in a restaurant are recognizable and understandable.
Reviewed Sept. 16, 2015
I'm satisfied with Miracle-Ear. Their agent in Watertown has been very helpful. I'd recommend them.
Reviewed Sept. 16, 2015
The two women who work in the Miracle-Ear shop in Bricktown ShopRite -- I've dealt mostly with Casey and there's another girl there -- are both excellent. They are great girls, very helpful, caring, and pleasant. They're well-trained and patient, and they listen to my concerns. It's a positive experience with the girls and I'm very satisfied with them. But it's the hearing aid that I'm having a little problem with. It's not doing so well for me. For $7,000, I expected it to work. I've been back to them a number of times and they've worked and tried very hard. They've changed the hearing aid for my right ear to all kinds of volumes, and I still don't hear any differently with it turned on than I do with it turned off.
I did not want any large encumbrance thing hanging over my ear. I'm too vain for that, although I'm sure that would have helped. So I got a small one in the ear. I have an appointment with them this week again and I'll ask them to amp up the volume. We're going to continue working on the hearing aid to hopefully get it to function the way I want it to.
Reviewed Sept. 16, 2015
I'm satisfied with my Miracle-Ear hearing aids but I've had to go back and have it rechecked because sometimes I don’t hear anything out of the one ear and they had to change something about it.
James: Thank you so much for your feedback. We are pleased to know you are satisfied with Miracle-Ear. If there is more we can do to improve, please call our Miracle-Ear Consumer Affairs Team at 1-800-241-1372.
Thanks and have a great day!
Reviewed Sept. 15, 2015
We've had a wonderful experience with Miracle-Ear. They've been lovely to us and very helpful when we were there the other day.
Reviewed Sept. 15, 2015
Miracle-Ear did a wonderful job and I'm very pleased with it. I can hear better, which is annoying at times because I found that there's a lot of things I don't want to hear. The sales team has been very good. They did not pressure me into anything and explained everything. Same with the doctor and the assistants. They were excellent - very knowledgeable and did a great job explaining what everything was and how it was going to all work. Miracle-Ear is a great place. I would certainly recommend it to anyone.
Reviewed Sept. 15, 2015
I had Miracle-Ear before and decided to go back. This time, I got their top of the line hearing aid - the one that goes behind the ear with all the bells and whistles. From the ones I've had in the past, I was buying according to what I could afford and they never lasted. So far, it's been good and I can hear better. Their people over in Douglasville have also been very nice to me.
Reviewed Sept. 14, 2015
I had my hearing tested at Miracle-Ear and was found to have a hearing loss. No surprise there, I already knew my hearing wasn't as good as it used to be. I was offered a "this week only" pricing of about $2,000 to $7,000 for a pair of hearing aids with the price varying according to the features in each model. It was a lot of money so I decided to mull it over for a while. Besides, I didn't have that much money available at the moment and I don't like time payments for anything. I usually pay cash for all my purchases.
About two weeks later I received a letter from the local Miracle-Ear dealer/audiologist saying, "If the investment is a concern, I invite you to take advantage of the enclosed special discount." The discount was about $1,600 off the original price for two of the cheapest hearing aids! If I had been gullible enough to purchase the hearing aids at the time of my first visit, they would have cost me an extra $1,600! My advice to anyone thinking of visiting a Miracle-Ear office: don't buy anything on your initial visit. Go home and wait for a better offer to arrive in the mail. I was planning to buy the Miracle-Ear hearing aids when I got a bit more money in my checkbook. The "bait-and-switch offer" left me with such a bad taste in my mouth that I have decided to NOT purchase anything from Miracle-Ear.
Richard: Thank you for your comments. I am very sorry to read of your experience at your local Miracle-Ear office. I will have one of our team members contact you directly to discuss this in more detail. Additionally, you can reach our Consumer Affairs Team at 1-800-241-1372 at your earliest convenience, as we would like to see how we can help.
Thank you,Miracle-Ear Consumer Affairs.
Reviewed Sept. 14, 2015
I was never happy with the results of other hearing aids I've had in the past. Then I got a card in the mail with free hearing-test from Miracle-Ear. The hearing aid costs me money but I notice I could hear myself and recognize words better during the test. I hear birds chirping now that I didn't hear before and when I'm in a crowd I'm able to understand people I'm talking to better. I have a piece that goes in my ear and it's hooked to something on my ear and have only had them a month and seldom adjust them. I don't seem to have to do that.
The biggest difference with the Miracle Ear is that they have a very professional and helpful salesman compared to that of other brands. I'm an engineer so I appreciated how he discussed the technical aspects with me in details like why I didn't hear certain things. It all made sense the way he explained the testing and the frequencies. Other people wouldn't really tell me why while that gentleman explained how the hearing aid helps and how it eliminates background noise. The testing was impressive. It's got my wife involved which was helpful because I could understand her words when I couldn't before I had the aid.
Reviewed Sept. 14, 2015
Miracle-Ear was the first group other than the Veterans Administration that I talked to about hearing aids and the repeat customer should speak for itself because I’ve already had three different sets of hearing aids over the last 12 years and getting ready to purchase another one. I’ve never seen Cynthia, their greeter or secretary, without a smile. I’ve been in their office when there was one of the other old people. Majority of their clientele are old and cranky people. Somebody was giving her a rough time and she still handled it with a smile. She was absolutely courteous and as kind as could be to that individual.
I talked to her about it later and she said that you have to understand that when people are in there, each person has their own problems and they may have had problems before they got there so she doesn’t want to upset them. She wants to help, get them settled down and make them feel good so she’s tremendous. The technician, Robert, is very, very professional and wants to make sure that when somebody leaves there their hearing aids that they have are exactly what they need with the right settings. I ran into Lisa, the lady that owns this whole particular operation, a few times and she knows who past customers are and who’s new so I can’t say enough wonderful things about them.
Reviewed Sept. 14, 2015
Miracle-Ear had helped me in some way. I don't think I can hear as good as I probably think that they would make me hear but I can hear better than I did before I got it. However, I think it's not performing like it should. My left side is working way better but not my right side. Or it might just be me. I'm going to talk to their representative when I go back. I get along with him and he does a good job. I'll have him tune them up a bit to make them work better.
Reviewed Sept. 13, 2015
I had Phonak for about three years. I responded to a Miracle-Ear ad and got a complete check and fitting. I tested it for 30 days and decided they were good. I got the top of the line hearing aid. It had all the programmable features that I was interested in. It even connects with my iPhone which I like for adjustment volume and stuff but it’s still easier to just push the button on my ear. They’ve been doing a good job and they're definitely better than anything I've had. The customer service team is terrific. The sales team and office staff who I see on a regular basis are all very professional and knowledgeable. They're doing their best and their follow-up process is great. They don’t just let you go out the door. They make sure that you keep coming back and they keep evaluating your usage and so is the result. I've recommended Miracle-Ear a couple of times. They have exceeded expectations.
Reviewed Sept. 13, 2015
My youngest son was instrumental in me getting a Miracle-Ear. I have the small thing right in the ear canal - I have small hands, so it's one that's easy to handle. So far, it's been good and I do fine when I'm wearing them. Although I had a sinus cold in the ears and throat the last month and didn't wear them during that time because they stuck up the drainage, and so I've kind of been up and down on wearing them. But they do fine when I'm wearing them. And since using the Miracle-Ear, I don't say "What?" or "Huh?" as much as I did according to my youngest son. That was a positive change, although he's much more patient with me and I haven't been around the other kids enough for them to notice any changes in my hearing.
Tomorrow, I'm going back to Miracle-Ear for the month's exam. I haven't seen their staff in a while, but I've had positive experiences with them. They're friendly and easy to talk to. My only question with my Miracle-Ear is how the charger works. When I don't use the hearing aid for a day, I don't know if I'm supposed to recharge them again or if I wait until I wear them again. It sounded like you put the hearing aid in, wear them for 12 hours and put them in the charger to be used the next day. They don't ever say what happens if you don't wear them for a day or two. Other than that, I'd recommend Miracle-Ear. In fact, I recommended them to one of my friends today and she asked me about the price and everything about them.
Miracle-Ear Hearing Aids Company Information
- Company Name:
- Miracle-Ear
- Address:
- 5000 Cheshire Parkway North
- City:
- Minneapolis
- State/Province:
- MN
- Postal Code:
- 55446
- Country:
- United States
- Website:
- www.miracle-ear.com
