Beltone Hearing Aids Reviews
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About Beltone Hearing Aids
For over 77 years, Beltone has provided personalized hearing care solutions for individuals with hearing loss. Our award-winning, technologically-advanced products are backed by BelCare protection, and are available in over 1,500 locations across the United States.
Visit www.beltone.com/en-us- Covers every hearing level
- Compatible apps are easy to use
- Many hearing aid styles available
- Prices not available on website
Beltone Hearing Aids Reviews
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Reviewed Nov. 1, 2017
The man who gave me my previous hearing aids had a drawer full of loose hearing aids. It was very apparent that my hearing aids were set up for someone else because they had absolutely no resemblance to anything at all with my hearing problems and he charged me a fortune. I paid 6,000 for my hearing aids. The company was nasty and horrendous, and they wouldn't work with me. I got his secretary to call me because they claimed the hearing aids were lovely. They were lovely to them, but not to the customer. So she sat there and listened to all these awful stuff and then she got it canceled for me. He told me that my ears would connect to the hearing aids and my own nerves would start picking up and I would start hearing. She explained to me that that was a total fabrication.
I kept waiting for mine to pick up and each time I would go in I would say I can't hear. He was having me sign that things were fine and they weren't. It was just terrible because I'm active nationally in the Republican party and I taught bible study fellowship, and while they could hear me, I couldn't hear anyone talking to me. And it just got worse and worse. He changed out my hearing aids two or three times but it never made a difference. I had to pay another 1,500 to get a replacement hearing aid.
Finally, I borrowed a friend's hearing aids and I could hear with some of theirs. I called Beltone and they have been absolutely wonderful. They have delightful doctors and their doctor started testing me. She started telling nothing matched to what he's said. She sat down and spent an entire hour explaining how my ears were and explained to me how the hearing aids work. When I walked out of her office that afternoon, I could hear the questions they asked me in the bible study. I can now hear beautifully and I have told everyone go to Beltone in Georgetown. I was really delighted to be able to hear people talk to me and have people not get mad at me and scream at me. I got the ones in the ear but they are not as comfortable as the behind the ear model which I prefer. I can also hear music better with the behind the ear type.
Reviewed Oct. 31, 2017
I have the Beltone hearing aid that is inserted in my ear. Beltone is convenient and they give good service. When we got to Las Vegas, we tried to find a Beltone service center. The service people are polite. They're also very good and clear. Unexpectedly, we messed up the Bluetooth part of the hearing aids so we went back and asked for help and they did.
Reviewed Oct. 30, 2017
Beltone was close to my house when we lived in Virginia Beach and I always remembered their name, so I went in and checked them out. Diane, the lady who ran the Beltone Virginia Beach office, was great. I liked her a lot and I got the Beltone hearing aids. But a year after, I thought that these were old lady hearing aids and I wasn't that old yet, so I went to an audiologist and tried some other ones. I was in law school at that time and while I was trying the other brand of hearing aids, my girlfriend said that I should go back to Beltone. Since then, I've been a Beltone customer and my current Beltone set is the third one that I've had.
The Beltone hearing aids that I am using now provide much clearer and crisper sounds. I can hear much better with them than I used to, even with the last Beltone product I had. I love the rechargeable feature. But I would like Beltone to improve the rechargeable battery as I need these to last, sometimes for 16 hours a day, and they don’t do that.
Originally, it was difficult for me to get the Beltone hearing aids because I wasn't told that, for people like me who are on active military duty, these are paid for. After I found out about this, though, I had to apply to have these and it took a little while to get this going. But Beltone didn't cover the leasing option. I'm still young enough that I need new technology every couple of years, so the leasing option works better for me.
There's a perception that the Beltone hearing aids are for old people. Most of the time, however, the people I saw at Beltone, such as at the offices of the audiologist or the ENT, were younger people, but there were not many people who lost their hearing as early as I did. I found the quality of the Beltone hearing aids to be really good and younger people need to understand that this is a good product. Also, I like where Beltone is going with the development of better hearing aids and more flexibility for people like me who are still out there working or doing something.
Reviewed Oct. 29, 2017
It's very important for me to hear everything, especially when I have to go to my doctor's appointment. Beltone first gave me a test to see how much I could hear and they told me about their hearing test. When I went to their office, the doctor was there and he showed me three different types of hearing aids. He told me that the small one was better for me. He told me everything about it, and then told me how to use it, how to take it off and how to put on the battery. I'm very happy with it. The first night that I was watching TV, I really enjoyed every word they were saying. I love it. At night, I turn off the unit and take it off and in the morning I wear it again. I would recommend Beltone to anyone who wants to hear what's going on.
Reviewed Oct. 28, 2017
I have two of Beltone's top of the line hearing aids. I initially had to get a hearing aid because I lost my hearing due to meningitis. It diminished my hearing to the point where I needed to use a set of hearing aids. I went through the whole process of testing and tried Beltone's hearing aids set for a month. I liked them, so I purchased them. Three years later, I bought a second set. I upgraded to a better version of the hearing aids. Three years after that, which was just back in December, I upgraded again. Now, I'm on a leasing plan for the hearing aids that I have. They function really well for me from the get-go so I stay with Beltone.
Also, as long as Gary, the personal friend, stays in business in Palm Coast, I'll continue to use him as my go-to person for this kind of stuff. I really like him. Not being able to hear and then being able to hear is a night and day thing. Beltone has treated me very well and it allows me to hear. I also like its Bluetooth feature. It allows me to connect to my cell phone and I like that I can adjust the treble and the bass through the app that I have on my phone to allow me different settings.
I also have the rechargeable batteries but they tend to run out quicker for me, especially the right ear. Gary told me that the right ear would run out quicker because of the loss of hearing that I have in that ear. It's so severe that they had to jack up the settings so it uses the energy quicker. Even though the rechargeable batteries will run out, I can also put in the regular batteries which will allow me to continue without having to stop and recharge the batteries. It's been a very good experience for me. My quality of life improved because of it, so I'm very satisfied. I will continue to use their product. When people ask about my hearing aids, I tell them that they're Beltone.
Reviewed Oct. 26, 2017
I had many people offer me hearing aids but I travel and Beltone is everywhere I go. I like its tone which I can turn up if I need to. The doctor who fitted me these hearing aids was really good at explaining. If I have any problems, he's there. Also, the receptionist was awesome. They’re friendly and they work with me very well. This is my third pair and I never have any trouble. It’s such a dream and I’m very happy.
Reviewed Oct. 25, 2017
Since Beltone has been around for many years, I bought hearing aids from them. I got the one that I can connect to the iPhone, and I like being able to control it by phone. I’ve gone down back at Beltone several times and the hearing care representative has been excellent. Beltone is doing a great job. They’ve been very supportive, and I’m very happy with them.
Reviewed Oct. 25, 2017
I’ve been using Beltone products since 2008 and I’m very satisfied with the experience. I had hearing loss and I needed some help, so I went to see them. I had already tried a couple of other ones and wasn’t satisfied. They’re the kind of hearing aids that you insert in your ear and I got this feedback that I couldn’t wear a bandana even because it would make the noise unbearable. Also, if I’m in a crowded room, I still won’t hear very well. Patty, the rep from Beltone, let me try one on. I wore it at home for 30 days and I liked it. Patty was wonderful and great too. She was never pushy and she didn’t ever try to sell me out. Every time I'd go in for an appointment, she’d fix whatever it is that was bothering me. When I went in for a regular appointment and found out that she’s retired, I was devastated. But she’s contacted me about a week ago and followed up with how I felt.
I’ve bought thrice from Beltone already. The first one I had was the over-the-ear and inside the ear type, then I got a newer one of the same kind. The other one is also the same type, only it's about three years old now. I like the last ones I have and I like that I don’t get any background noise from it. I'm very comfortable with it as well. Nobody can even tell I'm wearing hearing aids. They're surprised when I show them. Since I’ve had the hearing aids, my life has been better. If I forget to put them in and go out someplace, I'm just lost because I don’t hear half of what anybody is saying.
The only thing about Beltone Hearing Aids is that they’re very expensive. I would like to get a newer one, but I couldn’t afford it. Also, I don’t use all the features that come with the new one, but in order to get a better hearing aid, I have to take all those things that go with it. So, I’d just take care of what I have now and hope that they would work for a long time. Also, the batteries don’t last very long. It’s irritating because the most I can get out of them is 5 days and that is an expense that I still count on. Nevertheless, I would recommend Beltone to anybody. This brand is probably the best and I would do the experience again and in a heartbeat.
Reviewed Oct. 24, 2017
I'm very pleased with Beltone. I bought those little hearing aids that go behind the ear. And they are working real well. Their staff is outstanding and helpful and the doctor offers suggestions to improve the hearing because you go through an adjustment time to get used to them. I like that I can talk to someone on the phone with the hearing aids. They have paired my phone with my hearing aids. And the voice cuts through real nice and crisp and clear. When I use a regular phone, I have difficulty hearing even with the hearing aids. But with the pair on the phone, and the hearing aids, it is perfect. I'm very happy with it.
Reviewed Oct. 23, 2017
When I was looking for hearing aids, Beltone was one of the choices with my insurance. It wasn’t covered but they offered assistance. It’s very popular and they were very nice so I was satisfied when I went in there and talked with them. I like the Bluetooth and the feature that when I’m out and about like in a restaurant, I can put it in a restaurant mode and it gets rid of the background noise.
The staff was very professional and the testing went well. They explained very thoroughly what they were doing. I had to be fitted a couple of times with the tips that went on the hearing piece until it was comfortable for me and they worked with me on that. Every four months, I go back and they clean it, check it and make sure everything's going okay. Everybody in the office has been wonderful and I would recommend. It's good, I can hear and I love it.
Reviewed Oct. 23, 2017
I've been wearing hearing aids for 17 years. I first got them from Kaiser Permanente but had bad luck there. Then I heard from another customer that Ben, from Loma Linda Hearing Aid Center, did great customer service. So, I contacted him and he's been fitting me with hearing aids ever since. He is friendly, very professional and works great with my schedule. I can also walk in off the street and get my hearing aids cleaned. He switched from several other types of hearing aids but whatever he was selling, I was buying because he was so good at it.
Then Beltone bought them and I just kept buying them from him. The Beltone hearing aids I got are behind the ear ones with this little clear wire and the microphone is inside the ear. It works a lot better than the last set I got. I've had three with Bluetooth, but this one really works well. I also like the phone interface to the iPhone. I'm a singer and I'm practically deaf. These hearing aids have given me my life back. I went through a few of those garbage hearing aid providers, and finding someone you can trust, gives you good service, does what they say they're going to do and treats you with decency and respect is hard. But the way Ben runs that store and the way he takes care of his customers is beyond your wildest wants and needs as a hearing aid user. I've brought many people to him.
Reviewed Oct. 22, 2017
Beltone is good business and I've been with them for years. What I have from them is a premium hearing aid, but still goes in my ear. It's comfortable to wear and the battery lasts about five days. The people at Beltone have always done me right and treated me fair. They'd always give me a call before my appointment to let me know. They'd also give me a call every time I forgot my appointment. So, I appreciated that a whole lot. They have a rep in Reidsville and I like him pretty well. They do an excellent job. When they got you an appointment, when you walk in, your appointment is there. And if somebody don't show up, he keeps you right there. Or if he's still with somebody before that, he takes you right there.
It is worth the money because a lot of people say, "Oh, I'll do this a little cheaper." But if you look on the long run, you get what you've paid for. And I want it right. I'd recommend Beltone to a friend in a heartbeat. I don't have any trouble working with them. If I do have any kind of trouble, they fix it right away. They don't ask questions. They just ship it right off and they'll send it right back. They don't charge me anything.
Reviewed Oct. 21, 2017
I have had my Beltone hearing aids for five years already, and I went with them because they have been around for a long time. I like everything about it, and the person I dealt with was professional. I can hear better with it, and they have always been there for me. I’m satisfied.
Reviewed Oct. 20, 2017
I learned about Beltone a long time ago through word of mouth. It works well for me, I like its convenience and it's wonderful.
Reviewed Oct. 19, 2017
I've had Beltone products for quite a few years now and this is the third set of hearing aids I've got. I found Beltone at the shopping center here in Chipley so it was handy to go with them. The people that worked in the office were very nice, friendly and they were glad to help. Their hearing aids are very comfortable and the battery life lasts a long time. I wouldn't be able to hear a lot of people talking without these hearing aids. They've helped my living and made it easier. I always get along good with their customer service and they always take care of me. It's been a good experience with them and they have good products. I'm very happy with Beltone and I'd recommend them to others.
Reviewed Oct. 18, 2017
Hearing Aids are fine. Matt was wonderful. BUT, could not get the help I needed to to get the insurance work done on my behalf. Made many calls to the office and no one could give me an answer. Hearing aids work very good, have no complaint with them. I went to the Plainfield Indiana store 317-742-5460 phone number. The seller Matt license no. is **. No one should have this aggravation at 72 years old. Thank You.
Reviewed Oct. 18, 2017
I badly needed hearing aids and I was driving around and I saw Beltone. I have three different programs but I had my hearing aids for a while and I had to get them changed. I have the newest technology of the hearing aids right now. I just got a new pair three weeks ago and they work very well. Rusty was the first one I worked with, and I like him so I try to stick with him. Rusty is the best, and my experience has been very good. My wife gets along good with him, and my sister has gotten hearing aids from him, too.
He used to be in the Falls and then he got transferred over but I found out where he was. He does a very good job and his secretaries are very good, too. If I happen to need something, I can stop in and see him if he's not busy and he could just adjust something for me. If something doesn't feel right, they'll come in and fix it for me right away. We live here in the Falls and the expressway's in the back, and my wife said I couldn't hear her. I had to see Rusty the other day because I was getting too much background noise, and he's got my hearing aids all fixed up now. I recommend Beltone to everybody and I've been giving their cards to people trying to at least help them get their hearing checked. But some people are pretty stubborn. One person told me that the hearing aid makes me look old. But I'm 72 years old and most people don't even know I have them in.
Reviewed Oct. 17, 2017
Beltone was cheaper and I like the friendliness of the operator in answering our questions so I went with them and got two rebuilt hearing aids. Sometimes I'm really hard of hearing and other times I can hear the things that my wife can't hear. But generally, Beltone has made my life a little easier. Their rep has gone out of his way to help us and make things work for us. So, I'm very pleased and very well satisfied with them.
Reviewed Oct. 16, 2017
I was looking through my insurance book and Beltone was listed. So, I had heard different people say that they were good and this is my third set of hearing aids. This is also the only one that I would class a hearing aid because I can hear things I haven’t heard for 25 years. They’re hardly visible and they are easy to put in. I have always had my TV sound at 38 and 40, but I now have it at eight! Their people were very friendly, very helpful and explained a lot about the hearing aid, which when I got them before nobody explained to me anything. I just can’t say enough good about the place and about the people that are there.
Reviewed Oct. 16, 2017
I've been wearing Beltone hearing aids for over 40 years. I got the small one that goes in the ear and I've been satisfied with them. I love the person I go to. He's really nice and I don't think I could find anybody better.
Reviewed Oct. 15, 2017
My father has Alzheimer's and I knew he was getting hard of hearing but I was debating whether to even get him hearing aids. I thought we were going to spend $3,000 for hearing aids and he was going to break them or lose them. I was going back and forth. It turned out a good friend of mine had gotten her father hearing aids from Beltone. Her father wasn't even that old, had Alzheimer's too but he passed away. My friend told me that her father took to the hearing aids really well right away and that I should just take them. They were top of the line and the most expensive new hearing aids that were sitting in a container doing nothing and she gave them to me.
My father was refitted for the hearing aids and I explained to the audiologist that about his Alzheimer's and that he could be difficult. She was so patient and took her time with him. She was trying to get my father the tones and all of a sudden he started reading a poster and went off. But the audiologist was understanding. She really figured it out, got all the reading she needed and reset the hearing aids. I paid for redoing them. I love working with Beltone, it's such a pleasure. The products have worked well and when my father has them in, he doesn't get as frustrated and he's so much better. The hearing aids that we have for my father, he bought two of them and were very happy with them too.
When my mother needed to get new hearing aids, I took her to Beltone too. She had a bigger one where the whole piece stuck in her ear but she wasn't hearing well with it. We decided to try something different and the new one has been better for her hearing. Like my father, she has the hearing aids that are behind the ear. The staff there made us feel very comfortable and I loved them. The first time, there was a male audiologist and he was very good and really paid attention. The new audiologist that's there now is wonderful too. I've recommended Beltone.
Reviewed Oct. 14, 2017
The hearing care professional at Beltone was really nice and did a great job. We set the hearing aids at the right level and she had me come back to make sure the hearing was properly set. She also went over everything with me about how my hearing can deteriorate by not wearing hearing aids. I ordered two hearing aids, and I paid for one and the insurance paid for the other. It’s a lot better to be able to hear people. I have a 13-year old daughter and she talks loud, and I’m getting her adjusted so she doesn't need to talk as loud now. The only bad thing is when I had an appointment and their phones went out. I went to their place and didn't get any service. The power was still off after she rescheduled my appointment.
Reviewed Oct. 14, 2017
I learned about Beltone hearing aids from John, the gentleman who took care of my mother for many years. The hearing aids my mom had were boom boxes in her ears. John even made house calls to her a couple of times. When my hearing started to fade, even though I live in the middle of the state of North Carolina and he's in Burlington, I decided that's who I wanted to take care of my hearing as well. I've been through multiple sets of hearing aids since working with him. I’m certainly not John Rockefeller, Jr., but I'm not dirt poor either. And when new technology comes out, he always makes me aware of it and explains to me all about it. I got the behind-the-ear model which ought to be the latest technology for what it costs. They’re as comfortable as they're gonna be when I put it in my ear all day long.
I also have a sister who has severe hearing impairment herself. She is not as financially secure as I am and basically lives on Social Security. She lives all the way to the coast here in North Carolina. She made a special trip just to see John to get hearing aids which says an awful lot about him. He's such a blessing to so many people and he feels like family to me.
My wife and I also have the Beltone Direct Line My Pal Pro Personal Audio Link. It’s just a small thing that she could clip right on to her blouse and whenever she's within the house, I could hear her in my hearing aid. I like it and would recommend it to anybody because I found another use for it. My wife and I are both active even though I'm 78 years old. When we’re watching TV, if I have it loud enough for me to hear it, it’s just too loud for her. So I take this little thing, turn it on and put it right next to the TV. She can put it in a level that suits her and I can put it at a level that suits me with this device. And when I go to a meeting, I can do the same thing and I can get most of what they’re saying. And when I go to church on Sunday morning, sometimes I can’t hear the preacher too good. So I clip it to my shirt, turn it on and I can hear the preacher a whole lot better.
It’s indeed life-changing and definitely worth the price that I bought two of them since my wife and I each own a house that's one county away. We're back and forth a lot since we live in both of them so we got one of these My Pals in her home and one in mine and I discovered I could program each one of them to my hearing aids. I would have the highest recommendation possible for Beltone.
Reviewed Oct. 13, 2017
I felt I needed hearing aids and I saw a Beltone store, so I just went in and made a purchase and it has tremendously impacted my life. The hearing care professional was excellent and it has been an efficient experience.
Reviewed Oct. 12, 2017
My hearing had gone bad so I went to Beltone. I enjoyed talking with their staff. They were very nice and friendly people. They answered all my questions, showed me around and fitted what they thought would be good. But I didn't like the one that goes over the ear and I told them. So they ordered the hearing aids that fit in the ear which was much better for me. They fixed me right up and I am proud of it. I am enjoying wearing the hearing aids and everything's perfect with them with me. I can hear better and that makes a lot of difference in my life. I would send anybody to Beltone.
Reviewed Oct. 12, 2017
My husband had Beltone years ago because he’s a letter carrier in Chicago, where they originated. I had used another hearing aid brand before going to Beltone. I saw this brand and I thought it would be good. They treated me very well at the dealership where I got the hearing aids. However, the first pair I got did not work out good and somehow, we clashed with the person who sold it to us. They took it back and we replaced that. And then, I also upgraded to the larger one with the T-13 battery unit, which seemed to be better then. I didn't feel them in my ears and I can go to sleep with them. However, this third pair got clogged up and I had an awful lot of wax in my ears all the time.
Their rep, Mary Ann, was very nice, polite, and always does her best. She’s a big improvement over the previous guys at Beltone. She told us that I build up a lot of dry skin, but we didn’t have this problem with the previous products I had. She also said that we couldn't clean them and they needed deep cleaning every three months which should be done at the office. Because I’m legally blind, my husband had to make the appointment to go to the office. He also didn’t want to clean the hearing aids himself because he didn’t want to mess up the product.
Sometimes, when the hearing aids didn't work, my husband and I had to take them in their office which is discouraging to me. And the bad thing about Beltone’s service was that we’ve had to wait twice. The last time, we waited almost two hours after we made the appointment. Mary Ann said that the hearing aid professional was in her office but she needed help. The lady was professional though.
Reviewed Oct. 11, 2017
My mother got a hearing aid and I got two hearing aids from Beltone. It has improved my husband's life better than mine because I can hear him more now, but it has impacted my mother's life tremendously. She's 89 years old and has not been able to hear for several years. We could not talk her into getting a hearing aid but we finally did, and now she can't imagine life without it. The girl who worked at the front desk was absolutely awesome. The rep was so kind to my mother, explained everything, and helped her with her hearing aid. We like their products and they've also helped me when I couldn't figure out how to change the wax thing in one of them.
Reviewed Oct. 10, 2017
I bought hearing aids from Beltone. The hearing aid professionals were fine. They were nice and courteous. I also got my hearing aids checked out for follow-up and got some batteries. These hearing aids made me better and I can also hear better. Beltone has really been great.
Reviewed Oct. 10, 2017
Before, when I went places, I couldn’t hear that well and if there were several people talking, I had a hard time hearing what they were saying. It got to where they’d had to talk so loud to me for me to hear. I wanted to get my hearing checked and my husband encouraged me to do it so I did. I had some hearing aids from another company before which made my ears sore so I just could not wear them.
Then, I was driving across town and saw Beltone was there. I’ve always heard they were good hearing aids and I only go to a place that was reputable so I went with them. I’ve always felt welcome there. The girl that works in the office and the guy that fitted me with my hearing aids were really good. I got two hearing aids that go in my ear. I've had them for a few years already and they're comfortable and I've enjoyed them. They notified me that I needed to come in and have them checked not long ago so I went and everything's fine. Now, I can hear better. Beltone is a good company to get hearing aids and I would recommend them to anyone.
Reviewed Oct. 9, 2017
I remember Beltone from a long time ago when we still lived in Detroit. It was an unknown name at that time. I'm 77 years old and when I was losing some hearing in my ears, we’ve realized to get hearing aids. There is another company that’s really big down here and I've heard its advertisement all the time on the radio. But I was afraid if I'd gone over there and I checked out Beltone that I might run into a problem. Beltone’s office was in an area that I was familiar with and since I already knew Beltone's name, I felt comfortable going to them. When I went in their office, the young lady there was a nice person. She greeted me like she's happy to see me and they have coffee there if you want a cup of coffee.
I also got to know David who was easy to work with. He told me what their products were, from the most expensive down to the least expensive, and whatever would fit in our budget. He knew that we had Humana and he said that Humana would cover part of the price. He told me everything I needed to know right away but we didn't get the hearing aids immediately as I tried to decide which one I would want and what would fit our budget the best. David did everything that he could to help us to understand then he gave me the test for my ears and we discovered that one ear was worse than the other one. My husband, Jim, was there too with me because sometimes I forget things. David also treated Jim very well. He's very friendly and he got to know us.
I like that the Beltone hearing aids are easy to get in and out of my ears. They also gave me this cute little thing that holds the batteries and there's a little tool that makes it easy to grab the Beltone. I don't have to struggle with my fingers to try to get a hold of those tiny things. Their hearing aids are appropriate for me because I have noticed a difference. I had problems with people that mumble or speak in a lower voice and sometimes when I watched TV, I couldn't understand what they're saying. Now I can hear a whole lot better so the hearing aids have been very beneficial to me.
David told me how important it was to use my hearing aids as much as I could so that my ears got used to them and got better somewhat. He’d take them and clean them often, making sure that everything is working. Also, I’d go in there every three months and he’d look in my ears then give me another hearing test. He’d go through words that I would have to repeat to make sure that I'm hearing good. He also makes sure that I'm happy with the hearing aids and that I'm using them. Then he would refresh the batteries so I have more to get me through to the next time. I'm happy to go and be with David and have him help me. The whole experience has been very pleasant and I've recommended Beltone to others.
Reviewed Oct. 8, 2017
I was having trouble with the hearing aids by other companies because they didn't work well. The ones from Beltone are twice as good as them because I can hear better and they’re so easy to use. The rep that fit me with my hearing aids was very nice and he was really good. He showed them to us and he let me try them on. The price was a little high but my interactions with the reps have been great all the time. I tell anybody who wants to have good hearing aids to go there.
Reviewed Oct. 8, 2017
My husband has an inside the ear device - the best one from Beltone.The ones that he had immediately before this were the over the ear and although he never mentioned it to me, he felt that having that over his ear interfered. He doesn’t wear glasses, but when he wears sunglasses, that was annoying to him and he made that comment right after he got this. He goes, “Oh, this is so much better. I don’t have to worry about that over the thing”. He also likes the fact that he can control it from his cellphone, which really makes it nice when you are traveling. Furthermore, he likes the ability to change the range.
Everything has been going well with his hearing aid except that in the last couple of days he noticed that if you are calling the cellphone, it is supposed to go directly into his hearing aids and it has not been doing that. I'm starting to wonder if it has got anything to do with some recent updates on the iPhones. He has an appointment with the Beltone specialist tomorrow, but he's been very pleased. The whole office, they're very nice. The secretary and the audiologist are just exceptional. Julia, especially, is fabulous - she is very thorough, making sure that it's right. They are very credible and you can tell that they really understand your issues and do whatever they can to resolve them. I would recommend them!
Reviewed Oct. 7, 2017
I had been thinking about hearing aids for quite some time and went to Beltone and ask them. Their technician seems to be pretty upfront. I bought two hearing aids and the rep did a very nice job. He didn’t have all the answers but he knew where to get them. He made a couple of telephone calls, had the answers and was quite helpful. Beltone helped my hearing a whole bunch. It kept me from saying “what”. I had a very nice experience with them.
Reviewed Oct. 6, 2017
I'm poor about wearing my hearing aids because I have itchy ears. And I've had some problems. But with my Beltone hearing aids I hear better. I also love their hearing care professional, Vicki. They're good.
Reviewed Oct. 6, 2017
I got the over the ear hearing aid from Beltone and it's comfortable to use. I had a pair that was in the ear and it felt like my ears were clogged all the time and like I just never could get the right tone out of them. With these it's just like there's nothing there. At the open I can hear. They amplified the sound really good. They’ve been really good hearing aids and I hear well with them. My wife even says that she can't talk behind my back anymore.
I can also use them on phone. There's an app that I can go to, bluetooth with those and people look at me. The funny is I'm walking down the street and I'm talking on my phone but I'm not talking to anybody, I'm just talking because I can get the amplification to my ear. Those are some of the things that I really like. Also the audiologist that sold them to me worked with me. She's easy to talk with. She jokes with everybody when they come in and she knows what she's doing. She gets on the computer and says, “Okay, let's set it up and we'll check them real quick.” She’ll take my hearing aids back, clean them, putt in the new earpieces on, bring them out, set them up, ask me what's wrong, and she gets going and say, “Okay, let's just do this little adjustment.”
Two minutes and she's done. I make an appointment every three months and I walk in and she's just, “Craig, come on in, sit down, relax. What's been going on?” And we chat for 10, 15 minutes before she ever gets going. Also the insurance worked really well with Beltone. They helped pay for part of the hearing aids and the cost was really good. I'm really happy with it.
With my insurance the set that I've had now for just about two years cost me $55 out of pocket. They’ve got some new ones out and my audiologist from my check up said, “I'm not even going to let you try this until we check with the insurance.” And the insurance has changed a little bit. I've got to go another year before I can be eligible to buy some more. She said, “I won't put this in because you'd want them as soon as you put them in.” She said that they’ve improved that much in the last two years. But she said, “I don’t want you to pay $6,600 for them out of pocket.” She thinks of the client as well on what they have to pay.
She says, “If you got insurance, we'll let the insurance pay as much as possible and then we'll work on what you have to pay.” And they’ve got a payment plan that they can set up to work with it which has never been a problem. I just paid cash for the difference. So I think the first ones that I got through Beltone has a $900 difference but that wasn’t bad at all.
I had one problem with this new set about six months ago but it was the computer that they used to set everything up on them. It had literally destroyed my hearing aids. I sent them back in and about two and a half weeks they sent them back and said, “We couldn’t figure out what was wrong. We just sent you new hearing aids.” So I was happy with that.
They're really good to work with. They kept me up-to-date on my hearing aids and they were good about replacing batteries. They’ve got a battery program that cost $20 a year. Any time you'd need batteries you'd go in and say, “I need some batteries,” and you get two or three packages and you're good to go. The thing is that the hearing aids that I have now I can get 12 to 14 days out of the batteries before they go dead. The ones that I had before I got about six days. And the ones before that about three days so they vastly improved in the battery consumption. I've recommended them to at least eight people that I know that have gone in and bought hearing aids from them.
Reviewed Oct. 5, 2017
Beltone Hearing Aids are comfortable and the battery life lasts long. The rep was very nice and helpful and I told her what was going on with me. I was at a training session for my job and I could barely hear the words the speaker was saying because she had a very soft spoken voice. The rep tested my hearing aid and said, “I don’t know how you did it.” She really showed her sincerity to me. The appointment I had afterward was good. She pointed at me because I don’t wear them every day and she explained that it would help improve the hearing. Beltone is awesome and I’m very happy with it.
Reviewed Oct. 4, 2017
My experience with Beltone has been very satisfying. I've been deaf my whole life and I didn't even know it. I got a set of Beltone hearing aids and it opened up a whole different world for me. I really enjoyed the people that are in there. Their price was a bit cheaper than others and the doctor helped me out a lot. He's knowledgeable and told me exactly what's going on and where I’m at. And, every time I go in to have my hearing aids cleaned, it's always free. The hearing exam was more thorough than any hearing exam I've ever been through. Everything was straight and upfront with me. I'm 75% deaf and he took the time to walk me through everything and make it so that I could hear.
My hearing aid is small, compact and convenient. I really love them because they are hard to see. If a person doesn’t know I'm wearing hearing aids, they’d never see them. They're easily cleaned. I take them in once a month and have them cleaned. But I can also keep them clean at the house which makes them last a little longer. Also, they don't eat batteries, it’s usually a battery a week which is really good. It has improved the quality of my life a lot. I can hear my wife now when she talks, I don't have to have the TV way up loud. It's at an acceptable level for her and I both. I really love music such as Rock and Roll, Country, Jazz and Blues. By having these hearing aids, I hear a lot more of the music and that's a wonderful thing for me.
Reviewed Oct. 3, 2017
Beltone worked with me in the financing. I had insurance but they were very helpful there. I also loved their technician. She was wonderful. Their hearing aids appeared to be of very good quality in comparison with others and they have a good value considering the extended coverage that I got. They also make it a lot easier for me when I'm with other people so that I can understand everything that's being said. I am very impressed with the service that I've been receiving. I have also recommended Beltone to a friend and she has gone there to get hearing aids too.
Reviewed Sept. 30, 2017
If people need hearing aids, they should try Beltone. They can fit people and it only takes a minute. The testing is not that long and it's very efficient. I had other hearing aids and I never liked them because they had a wire that went behind my ear and I wear glasses. I wouldn't wear them because they hurt my ear. I saw Beltone when I was looking in the telephone book, and I called them.
I went into the office and there was the nicest receptionist. And then, I met a man that examined me and he was very good. He found out that I was almost totally deaf and he fit me with a hearing aid. Then I went back a couple of times and they readjusted the hearing aids for me. They're so comfortable that I sometimes fall asleep in bed with them. Also, I have taken a shower with them, but I haven't had trouble with them. I have a couple of friends who couldn't even tell I have them in now that I could hear them, and I felt proud about that. I'm very satisfied overall.
Reviewed Sept. 29, 2017
I went to Beltone and liked their product and their service. I've had my hearing aids for five years now but at that time, they were top-of-the-line. I go to the office once every three months and get my hearing checked. The person I'm working with now is the third professional who's been there and I have enjoyed going there every time. My experiences have been very good all the way through. I’m having a little bit of problem now but I may need my hearing retested. Otherwise, I can hear most of the time and the hearing aids have made it easier for me to participate in life. Beltone has been excellent.
Reviewed Sept. 28, 2017
I love Beltone. I can’t hear and I’ve got ringing in my ears all the time, so I thought I’d go up there and see what’s happening. They gave me a set, no charge. I’ve been up there a couple of times and they’ve been adjusting and cleaning the hearing aids. They handle you really nice and the rep’s got a really nice attitude. I’m still trying to get used to playing around with the volume, but it seems to be working.
Reviewed Sept. 27, 2017
The Beltone store is a few miles away from me so I pass by it quite a bit. Once, I stopped then said I needed some help and they did a more detailed hearing test. I found out that I was almost deaf and I had never heard that before. Mike, their rep who assisted me, was very good. I've also had interactions with them after the purchase and they've all been very good too. The hearing aids have made my life a lot better and so far they have been the best I've ever had. I have recommended them to friends.
Reviewed Sept. 26, 2017
I went in the store and looked, and the Beltone hearing aids seemed to work out. So, I've been using them ever since. However, I was having a problem with the pair that I had where I would feel like there was an electrical jolt right through my head - from one hearing aid, right through my head and out the other one. I took them back and the lady turned them in. And they sent another pair. That sensation of jolting through my ear is gone, but there are times when it seems like the left one just totally shuts down. And then, I'll have to play with the volume buttons on the right one. It will be all right for however long and then sometimes it will shut down again. It's inconvenient and I'm not happy with it. But I hear a lot better than I did so I can't really complain.
Reviewed Sept. 25, 2017
I get hearing aids every three years. My insurance pays for them. I went with Miracle-Ear the last time and I wasn't happy with them. There are no hearing aids that work like one's own hearing. But we tried to get the ones that are two of the best. The guy from Beltone who sold my hearing aids to me was a nice guy. He tried the kind that bends over my ears first. But I didn't go for that because I wear glasses and I was afraid I would be losing them. And what I have now, I put in my ears and I won't lose them. So far, I'm satisfied. I think they're going to work out okay, but it's going to take me a little bit more time to wear them. Also, I'd probably be going in again in a few days. I'm going to call and see if they can turn them up just a little bit more.
Reviewed Sept. 24, 2017
I have the in-the-ear hearing aids from Beltone and I hear a little better than I used to. Their reps are also businesslike and professional.
Reviewed Sept. 20, 2017
My father used to have Beltone Hearing Aids all the time. Then, I went to a meeting with my husband who has a Cochlear where the speaker was telling us all about the BAHA. He also told us that has an office where he sells Beltone and when he said it was Beltone, I thought that it was a good idea. I waited until I could check a new hearing aid and I could get it in the last month. Instead of going to see the person who was the top two in Detroit, I went to Brighton and thought that I could find a Beltone store closer to home. I was over Linden, Michigan and they had one in Fenton which is only 10 miles from me. So, I called them up and got an appointment.
The person that fitted my hearing aids was very nice and so was his receptionist. They were the top of the line. When the tech did my hearing test, I was so thrilled that I could get two hearing aids instead of one. I've had to wait every three years and take turns with my previous hearing aids but now I could get two of them, one for both ears. My new Beltone hearing aids also have a wire instead of a tube and I was so thrilled on that too because before, I had to go about every four months and have my tubes changed because the tubes would get old. Now the tech at Beltone has me come back every two weeks and he checks it to make sure everything is going ok.
So far I'm happy with my Beltone hearing aids and my experience with them has been great. When I put them on, I hear out of them and they're wonderful. They also fit good and are comfortable. Before I got my Beltone hearing aids, I've never been happy with the ones I had for the last six years. Three years ago I got a Siemens hearing aid and they had so many problems with it. They sent it back about three times just to get it right for me. Beltone also told me that my old hearing aids didn't correspond back and forth with each other and that the other place I used to go to should have adjusted them. But that place never did that and they never said anything to me.
Reviewed Sept. 19, 2017
On May 10, 2017 I purchased the Legend 17 64DW hearing aids from my local Beltone office. I could not tolerate the large size of these aids, returned them and replaced them with the Legend 1763DW. I received my new hearing aids on June 19, 2017. On Aug. 12, 2017 I received a letter from my local Beltone representative stating he was closing the 2 local offices that he operated. His instructions were that any service necessary would have to be done by shipping UPS or FedEx to his office over 250 miles away. There are no other Beltone dealers within a 100 mile radius.
I have already needed to send in my hearing aids for a new ear tip and it cost me $9.50 UPS without insurance. To insure the hearing aid for the $2000 value would have cost me $55! My complaint is that I should never have been sold these hearing aids without being told there would be no service available during the warranty period. I feel that it is unethical and unacceptable to be notified less than 2 months after the receipt of my new hearing aids of this fact. How am I to proceed from here?
Hi Cheryl,
I'm sorry to hear about the issues you're having with your hearing aids. I have forwarded your inquiry over to our Customer Service team. A Beltone Customer Service representative will be reaching out to you shortly.
Thank you
Reviewed Sept. 19, 2017
The phone and my Beltone hearing aids are connected together. I got the phone app where I can talk on the phone and I can hear the sounds coming in my ear. I've had hearing aids now through the years and most of them are comparable. Also, the people who I've dealt with have been very good.
Reviewed Sept. 17, 2017
My wife went to Beltone because they were offering a hearing test. She purchased a good hearing aid that goes over the ear. The technician was very good and he adjusted it nicely and they took care of all of her needs at that time. They were able to do all the adjustments on the computer and she got a remote adjusting tool. Overall it was a nice experience. Everything has been working out very well. She tried out the latest one and it was much better, but it was too much of an expense. And the original one could be adjusted, so it's okay. She hears everything with it. She heard really well before but there were certain tones that she missed. It depended on how it was given to her.
Reviewed Sept. 13, 2017
When I first got my hearing aids, I got them in with Michigan Life. I had to go to Grand Rapids all the time and then I had a shoulder replacement. I had an appointment and I said "I won't be in for a while. I had my shoulder replacement and I will call you so I can come back." They called me probably about six times all while I was having my problems with my shoulder and I got so sick of it.
Melissa was the one who fit my hearing aid and she's just a sweetheart. She used to work up in Grand Rapids at the same place I went. That's the first time I went but then they changed over and she was there. She was just so nice no matter what you did or if you had a problem, she could fix it. Then I called Beltone and made an appointment. I walked in there and the girl at the desk she said "Oh, she's just going to be just a few minutes." And I said oh, that's fine. So I sat down when the door opened and this gentleman came out that she had already talked to and was talking to him. He left and then she came over and I said, "Oh, my god, Melissa!" I was really pleased to see her there.
Reviewed Sept. 12, 2017
I got your hearing aids about three months ago and trouble with them all time. They cut in and out all the time. Send them back and still did not work. Got new ones and they do the same thing as before. Not built very good to me. I don't like them at all.
Hi Richard,
I'm sorry you're having issues with your Beltone hearing aids. Let me forward this over to your office to see if we can find some resolution for you.
Thank you
Reviewed Sept. 12, 2017
I purchased a Beltone hearing aid and I like that I can hear clearly with it. Beltone's hearing care professional was understanding and very helpful in picking out the right hearing aids that I needed to get. And she was very knowledgeable on how things went and she was also very pleasant and informative. All in all, Beltone has impacted my life tremendously.
Reviewed Sept. 11, 2017
Me and my girlfriend were driving through town and we noticed the Beltone sign. They said "Free hearing test" and that took me, so we stopped in and I had a reading test and I read it just above pass. It was unreal so I didn't even hesitate. I got them right then and it felt a lot better when I had them in. I also like the fact that I wear my back from my ears and nobody can actually see them unless they look really really close. That was a good feature for me too but it doesn't bother me. If I had to have one that showed, it wouldn't bothered me too since I'm not that vain. However, I cannot understand why it cost that much but I'd say that everyday I still get my prescription.
My hearing care professional, Melissa, was a sweetheart. I like her and she's very nice and she's just right there whenever you need her. She's good and also has a very good knowledge of their products. I went back a couple of times. First time was because I've taken the hearing aids out the first night and then put them on my bed stand and when I got up in the morning, I couldn't get it in my ear and I was trying to put the big part in my ear first. She laughed at me when I took them down there and she showed me what to do and everything was fine after that. Also, I had to take them back because the right ear wasn't working. It was a matter of some ear wax that got into the little piece there. But she fixed that right away and everything was fine so I had no problems. However though, one thing I have noticed when I'm watching television, if they have violin music, my hearing aids screech like crazy.
Reviewed Sept. 10, 2017
I know Beltone has been around for a long time. I have a granddaughter who works for their office, too. The rep was very confident and friendly. She answered questions and took care of what’s going on. I got the hearing aids for both ears and I can hear plainer, so I don’t have to keep saying "what" too often. Every 90 days, Beltone does a check on the hearing aids and clean them. If anything needs to be replaced, it’s replaced. Overall, they’ve been accommodating, friendly and available to answer questions if needed. I’d recommend them.
Reviewed Sept. 9, 2017
My husband has had hearing aids from a different place, which was overpriced, and we were not especially happy with them. I never considered another company after his until I read about Beltone in the paper or a magazine. The reps seemed to know exactly what they were talking about and they answered my questions. I’m very happy with the service and their attitude. There’s a different rep there now and he’s just as well. I have hearing aids that go behind, over and in to my ears and it has helped a great deal. Overall, I’m very satisfied with the service, with the equipment and the follow up service is good.
Reviewed Sept. 8, 2017
I purchased Beltone Hearing Aids. Beltone guarantees to take care of their customers better and they had an office set-up rather than some mall set-up that's only been around for a year or two. The hearing aids work pretty good and they're pretty clear. Their reps are very good which is seen in their professionalism in the office and the way they conduct their business activity. They know what they were doing. I had a couple issues with chargers and batteries. I don't know if they're all under the same ownership or their franchise store or how they've done it. But John, the guy that I've done business with has done a fine job keeping up on whatever else I had to follow up with. These issues were resolved. I can hear a lot better with Beltone Hearing Aids. The experience overall was pleasurable and not confrontational.
Reviewed Sept. 7, 2017
I’ve been thinking about getting hearing aids for quite a while. I saw an ad of Beltone Hearing Aids in a local paper and I thought I’d give them a chance. I had also heard before that they were a very reputable company. I had a very good experience with their hearing care professional. He portrayed a lot of confidence and knowledge about what we are doing and convinced me that I needed hearing aids. He and the receptionist were both very nice people, so I wouldn’t hesitate to go over there again. However, Beltone hearing aids were a little more expensive than I had anticipated. But I realized that if you want to get anything that works well for a long time, you have to be willing to pay the price.
The hearing aids have good quality. Since I’ve had them, I’ve noticed a difference in my life but the biggest difference is noticed by my wife. She would confirm that the hearing aids are doing a good job. Beltone and the people that represent them were very reputable, knowledgeable, and helpful. The service was good and I enjoy working with them.
Reviewed Sept. 7, 2017
I went to Myers and there was a lady that came there and she had Beltone for a long, long time. And so I decided to try them. I got my hearing aids for a year now and the gentleman that takes care of me is very good. I'm always happy to go back there to see him every three months. He's a very nice person and very easy to talk to. I've been very satisfied with everything.
Beltone has four different settings on it that I really like having. If I go on the shows that are too loud, instead of taking them out of my ear I can just go to number four and then when I go back out to do my ushering job I put it back to one or two. Before when I went to a meeting at church or the senior center, I would make sure when I sat I would sit so that whoever was the speaker was to my right because I hear better on my right ear than on my left. So having hearing aids made it much better. I don't have to worry about where to sit. I can go there and sit anywhere. I recommend Beltone Hearing Aids. In fact, I got a friend that went and got them.
Reviewed Sept. 6, 2017
I had a real bad experience with the hearing doctor that I went to before. I had two hearing doctors that wanted to put me in cochlear implants and they totally hurt me financially. But Beltone has always been good. My lady of 35 years saw Beltone hearing aid on the paper and she said it’s worth a try because the ones that I had were junk. I only got a hearing aid in one ear because the other one’s totally gone. It’s a free checkup so I did and sure enough Humana paid for it and they set me up with a Beltone hearing aid. I had it for about three years with no problems.
The first rep who helped me was John. He had hearing aids in his ear too. He’s a lot younger than I and he was great. He did the test and pointed out the one I should have so I got a refurbished hearing aid the first time. Dave took over last year and helped me get a brand new hearing aid. He’s been great too and helped me out with everything.
I hear well with one hearing aid but I got to keep everybody on my left side. Some of the road and restaurant noise are a pain but I got to put up with that. They set me up an appointment every three months and I follow up on it too. I get my ears checked and they check for waxes too. I’m totally satisfied and happy with Beltone. I tell everybody to go and just switch to Beltone and get better taken care of. They did me right and they will do the others right too. They got me hooked. They get you in and out on time. And I feel comfortable with them.
Reviewed Sept. 5, 2017
I live in a neighborhood where there’s a Beltone store. I used two different companies before. The second one was okay but it was near Central Road and I live on the west side of Grand. The hearing care professional at Beltone was wonderful. I just love him. He's like my big boy and I can share stuff with him about my four great-grandsons, as well as about their mommy and daddy. His knowledge of Beltone products is top notch compared to my other experiences.
The hearing aids aren’t noticeable. I didn't even know I wear them and I have little bitty ears so that's good. Overall, the only thing I didn't like is the way I had it financed. I should have gone ahead and paid for them. I should be able to choose to go through whoever it is that is their finance person. And they charged too much interest so when I paid in cash, I had to pay a fine for not going through it.
Reviewed Sept. 5, 2017
I had a pair of Beltone hearing aids given to me from a relative that passed away and only had them for a few years. Then I found they had better technology, so I bought a new pair. It costs more than the AT&T though. I have someone else that has a different hearing aid and it connects to his Apple phone. He can turn it up and down that way, which I didn’t know that there would be a better system. But besides that, my experience with Beltone was very pleasant. It's really nice to be able to hear a lot of what you've been missing. Plus, their hearing professional was very knowledgeable. He taught me a lot about the hearing aid. That's what made me decide to go ahead and buy another pair. I met with him almost every month for the first few months. Now, I don’t have to see him but once every six months.
Reviewed Sept. 4, 2017
I got hearing aids that go over the ear and then in the canal two months ago but I’m still getting used to them. I’ve had other issues so I couldn’t wear them all the time. But so far, it has helped me. Mike was very helpful, friendly and he explained everything. I have another appointment for October so he could see where I was at and how I was adjusting to them. I know I can go back to him if I have any issues, so I'm comfortable with it. It was a wonderful experience. I’m satisfied with Beltone.
Reviewed Sept. 3, 2017
The Beltone hearing care professional did a great job. I purchased the one that goes over your ear and into the canal. And I've called Beltone many times trying to get the hearing aids to work the way it is supposed to. I’ve run into a lot of difficulties replacing the speaker. But the secret was shown to me and that helped a lot. So consequently, the problem has been alleviated.
Reviewed Sept. 2, 2017
My Beltone hearing aids have a little button that I can push and get four different listening options. I like that a lot because it helps when I go into a restaurant or if I’m in a loud crowd. I like that I can just turn down the volume down by doing that as oppose to the volume itself. There’s different mechanism to push the volume up or down. I can just switch to that four channel in it. That’s how it’s set up. It’s like a 17-channel hearing aids. One of them is now not working after just a year though.
The one I knew from Beltone who fitted my hearing aids was excellent. I was very pleased with his service and his commitment to service and adjusting my hearing aids as I needed them. But I was not pleased with the people at Texas at all. I went there in the winter and wanted to have the volume turned up just a little bit. The two different places I went to don’t have skill to work with the computer to adjust it. They were friendly and helpful but they weren’t knowledgeable.
At the first place I went which was in Corpus Christi, I saw two different people. They couldn't adjust my hearings aids right. They were so messed up I didn’t wear them at all. Then I was up in the Fredericksburg, Texas, this guy was very proud of himself, that he could do other things. But he didn’t get them adjusted right too. Beltone has to increase their value of service. Instead of going in to get your hearing aids fixed, they try to sell you a new pair. If you’re there to take care of people, you’re there to take care of people, not take their money. Still, my Beltone hearing aids have improved my life and I also like it very much that it can be adjusted and reprogrammed. My hearing loss is mild enough that I just wear them as I needed to at this point.
Reviewed Sept. 1, 2017
I like that I can hear with my Beltone hearing aids. Their salesperson was honest and the cost was reasonable. Their product's got good quality, too. The hearing care professional did a thorough examination, called me up afterward to get the follow-up and stayed in contact with me. He was very knowledgeable of Beltone's products. My life couldn't be any better since I've had my Beltone hearing aids.
Reviewed Sept. 1, 2017
We decided on Beltone Hearing Aids because we would randomly be near a Beltone outlet when we go south in the winter. Also, my husband had Beltone and he liked it. I got hearing aids which go over the ear. Their hearing care professional has done a very good job. He's very knowledgeable and worked with me to get it tuned in correctly. I had maintenance for the hearing aids to be cleaned and then he had me go back in last Wednesday so he can check how I was doing. So, I've been very satisfied with him. And now, I can hear better in conversational activities.
Reviewed Aug. 31, 2017
My husband and I had been to another company that we weren't happy with the people so we went with Beltone. The cost was better and my husband is very happy with the people where he goes now. They're very friendly, answered all of our questions and helped us with something that we could afford. We go regularly in their location. My husband does a lot of sweating because he's working on some car and he gets some trouble with the hearing aids. When we take them in, the Beltone staff was always able to fix them and get them on his way again. He's near deaf but now his hearing is much better.
Reviewed Aug. 30, 2017
Beltone is reliable and they are all over the place. When I fit the hearing aids, the employees sat down to talk to me. The wife was along and she could go in the room and hear what I wasn’t hearing and what I can. Their staff set the hearing aids at three levels: regular, reduced, and quiet. Both the guy and the gal at the counter were friendly. However, the right ear shut down when the batteries were only two days old. I switched the batteries around and put them back in and they were both working again. But everything’s okay now. I’ve had normal follow-ups where he asks how things were going and added a new level each time.
Reviewed Aug. 29, 2017
I was contacted by Beltone when they bought out a hearing provider that I had seen for over 30 years. They told me they were getting acquainted with all the new patients and offered me a free evaluation/cleaning of my hearing aids. I was in the market for new hearing aids and the call came at a perfect time. Upon seeing the salesperson, I fell into their smooth talking operation and they talked me into new hearing aids telling me the ones I wanted looked at weren't good enough for my hearing problems. They asked permission to contact my insurance to verify coverage. I agreed. After several weeks of no contact or follow up, I called several times and was told they were still waiting on insurance.
I finally told them that I did not wish to pursue hearing aids with them. Suddenly their tone changed. They said I entered into a contract with them and couldn't just cancel. I had to go back to the office and sign something. I went back, requested a copy of my medical file (in alignment with state laws) and asked to sign whatever was needed to let them know I didn't want hearing aids from them. Suddenly they were telling me my insurance already paid for them and I couldn't cancel unless I wrote a check for $250 on the spot.
They also refused to give me a copy of my medical records because they had to "check with higher ups to see if they were even allowed". As a person with a severe hearing impairment, I felt like they cared only about selling me a product and nothing about making sure I could hear better. I politely asked to cancel any order they had placed and they still refuse until I pay another $250 as a cancellation fee. I urge anyone considering doing business with this company to read all the fine print and not make decisions on the spot, despite their harsh sales tactics. I am without hearing aids and now cannot get them anywhere else because they are holding the insurance funds and my medical records. It has been a frustrating experience to say the least.
Reviewed Aug. 29, 2017
I was having hearing loss for a good many years. Then I'd seen the ad on the paper and Beltone was starting their office in Hastings. So I went there and had the free hearing test, and purchased from them. The hearing care professional was easy to work with and was able to answer all of my questions. Also, I go back there at least once a year for periodic adjustments. Some of my friends who have hearing aids went for a cheaper product at a big brick and mortar store but when they have problems, they go back to where they got them but there's nobody there to really give them good service. They don't get the service that I get from Beltone and my life has been better since having the Beltone Hearing aids. Good experience overall.
Reviewed Aug. 28, 2017
We're in Michigan and we have a house in South Carolina, and my husband got his hearing aids from Beltone when we were down there. He's had a very good experience with Beltone and everybody there has been wonderful with him. The first hearing aid that he had was the one that went over the back of his ear and then a little plastic thing went into his ear. The second one that he had completely went into his ear. He likes the new one he better because it doesn’t have that thing that goes over the back of his ear which gets pulled down when he wears his glasses.
The people that we worked at Beltone kept us coming back to them. They were amazing and worked so well with my husband. If he had any issues, he'd come back and they'd fix the problem for him right away. The first time, he broke something off. The second time, they asked him to come back so they could check and see how everything was going. The hearing aids have absolutely made a big impact on him. It's a lot different how he can now react to everything and know everything that’s going on, whereas before he didn’t hear half of what was happening. Overall, Beltone has been very easy to work with and we have recommended them to people.
Reviewed Aug. 28, 2017
I've been with Beltone for almost 20 years. I spend time in Ohio and in Florida and with Beltone, I could get service on both ends. I've been very happy with their representatives. And I just received new hearing aids with the latest technology and although I'm still having a problem trying to understand, I'm quite happy with them.
Reviewed Aug. 27, 2017
I bought hearing aids from Beltone. I shopped around and it's one of those things where they basically told me, "If you're going to get hearing aids, you're going to want to get them." So I went to Miracle Ear and I've checked a couple of different places and I happen to like the Beltone stuff best and the service I got from their local store in Hastings. In terms of the features of my hearing aids, I like the one where I got the four settings that make it easier for adjustment for different areas that I'm in. Their reps were very good at taking care of me. I go down there once every three months and they clean them and see if I need to make any adjustments. Since my purchase, the conversations we have are a lot clearer now.
Reviewed Aug. 26, 2017
Beltone is wonderful. I’ve gone to Beltone and I’ve not had one problem. And if I do they're right over there. This is my second pair of hearing aids. With my first Beltone pair I never had a problem. But these are new ones that I have and they wax in the little tube and won't work. John gave me some little extra tube set because I can release the old one and put the new little tube in. So now I know what the problem is and how I can take care of it.
They’re very good and very helpful people and I definitely would recommend them. The rep gets at their office very early. He said he's normally there at 7:30. So I can go over there at 8:30 and the door’s open while some other place don’t open till 10. If there’s any problem he’s right there and fixes it. I don’t have to worry about taking off work or get over there and wait in line for something.
The conversations are so much better. The older ones, a couple of times, I had to repeat but I haven’t had to do that with these newer ones. I’m really picking up all the sounds and so I’m very happy with these latest ones that I have. I also have a charger so I don’t have to worry about the batteries. I just put them in my little battery charger in the morning and then I’m ready to go. Overall I find people at Beltone very accommodating and their product very well-made. I would definitely recommend the hearing aids to anyone that has a hearing problem.
Reviewed Aug. 25, 2017
Beltone worked well with the insurance. They also have professional people and provides good service so far. Since using the hearing aids, my wife has a better conversation. She also likes that the hearing aids are small.
Reviewed Aug. 24, 2017
I got a letter in the mail and it said that Beltone was offering me a free exam for hearing, so I called them. I purchased their in-ear hearing aids and I like the fact that as a woman, I can wear them and they aren't noticeable. They’re discreet and I've had people say, "Where are they?" When I tell them I have hearing aids, they don't even realize that I have them. It's also very comfortable because I don't notice that I have them in there, but every once in a while I cup my ear to see if it's okay.
Plus, I liked the professionalism that I experienced there. Melissa, the person from Hastings who examined me and tested hearings for me was very thorough and knowledgeable. I really liked her. She took me all the way through and I really appreciate that I wasn't handed off to some office girl. Also, their product cost and quality were comparable to other companies too. If I got a discount from Beltone and I have insurance for hearing aids, it was just about what I expected. The battery life is sufficient too and it's less than a week as a general rule and it's no problem replacing them. Overall, I have recommended them to a friend and I’m completely satisfied.
Reviewed Aug. 23, 2017
I've been using Beltone Hearing Aids since the year 2000. Our family doctor said Beltone is the best and he referred me to the Owosso office. My old set was fine. They fit my ear better and were smaller. I would put them in and they were comfortable. I had no problems with them. I only had to go every six months to their office for a cleaning and once a year for a hearing test. But the left side of my old set does not work anymore so they said I need a whole new set. My past experience has been very good except last month when I got my new set of hearing aids. I purchased it the first week of August and one kept falling out of my ear. They weren’t the right size. I only had them a week and I went back to Beltone in Flint telling them I can’t wear it. I still don't have them and I’m supposed to go into their office on Thursday to see if they’re going to fit this time.
I have been very satisfied with their hearing professional Mike. He was in the Owosso office before so I’ve had him for quite a while. He’s knowledgeable, professional, and courteous. His service was topnotch and I really enjoyed it. But he moved to the Flint office so now I have to drive there in order to get any service. He's now taking on too much because he's got the Flint office, the Fenton office, and the Davidson office. He just doesn’t have the time to spend with his patients as he has too much work at different offices.
The cost of this new hearing aid is way out of range. I’m not very happy with them because I can’t afford it and I am just on social security. I was going to pay them on a monthly plan but my family to not do it because it’s going to cost me way too much, so we just paid for them upfront. Now, I am just waiting to see my new hearing aids and if I will be satisfied with them. If I’m not, I’m going to try a different company and I want to have my money refunded because I’ve already paid for them.
Reviewed Aug. 20, 2017
I was driving cars on the fast track and we listen for noises and Chrysler gave us a hearing test and I couldn’t pass it. That’s what led me to the Beltone experience. The health care person that fitted me my hearing aids was really good and their people were really professional. I got the top of the line and I like that they work. I chose Beltone for its durability. One time, I went to a restaurant and the crowd was loud. I got up and left because the people’s voices were so annoying and the guy there was obnoxious so that had a lot to do with me leaving. My hearing aids work good as far as I’m concerned.
There was a time when I had to go back over at Beltone because I get a lot of wind noise sometimes if I had the window down, and they’d adjusted it to compensate that. I’d recommend Beltone to others. I’m moving from Michigan to Tennessee and they gave me addresses down there with the Beltone people. They also gave me a year’s supply of batteries until I can get set up down there and they’re just wonderful over here in Toledo. So far, everything’s been going well and I can hear better.
Reviewed Aug. 19, 2017
My husband went to Beltone and he was happy with the hearing aids that he got from them. Then the man there said that I could probably use hearing aids too. I went to another Beltone store and the woman there said that it's not a big deal and I don't need hearing aids yet. That was nice that they weren’t just pushing the hearing aids on us and I felt like they were being honest. Some time after that though, I needed hearing aids, so I went back to them. We also went to a place in Battle Creek and we have respect for what the man there has to say.
My husband and I both started out with behind-the-ear hearing aids and I still have mine, but my husband’s a farmer and he recently ended up with the style that goes in the ear because the person at Beltone felt that my husband would be less likely to get his hearing aids caught on something that way. Since then, the TV is not as loud as it was before for him and I’m not yelling at him to turn the TV down, so his hearing aids might be a little better for sound, but then I don’t have any problem with mine either. Our hearing aids are both good and we hear much better now.
Reviewed Aug. 17, 2017
I can remember Beltone since I was in my 40’s and I'm now in my 80’s. I've known for a long time that I couldn’t hear because I kept asking my kids to repeat themselves. The hearing aid I bought from Sonus went over my ear and it simply did not work that well. Even when putting in batteries, they still didn’t work and I gave it up. I finally decided to try something else and two years ago was when I got in touch with Beltone and had the ones that go in my ear. The batteries last really good. Even though the batteries are not cheap, I would rather buy them so I can hear. The one I'm using at this point are Energizer 13. When I had Sonus, I paid for whatever it cost me and when I bought the ones from Beltone and the Energizer battery, it worked just fine and that’s the main thing. I want a hearing aid battery that will work and last for a fair amount of time. I have three kids who are in their 60’s now, I need to be able to hear.
I have gone to Beltone a couple of times. I also have an appointment to see someone on the 18th of this month because they have that little hole that has to be cleaned out occasionally. At my age, I don’t have a good grip as I did when I was 40 or 50. So I need somebody to take care of that to be sure that they're working. I also don’t have any problem getting Beltone because my daughter-in-law will take me to get whatever I need from the store. I usually try to go to Walmart because that’s where I can get them the most reasonable.
Reviewed Aug. 14, 2017
I bought aids 6 months ago at Beltone in Paso Robles, CA because they were close to my house. The aids are fine but now they are closing business. I am going on 93 yrs old and they expect me to get to Hesperia, CA if I have a problem. I'm supposed to send my aids FedEx to get fixed. What am I supposed to do, not hear? I paid a lot of money that I didn't really have for the service and now they retire!!!
Hi Doris,
We completely understand your frustration with the closing of your local Beltone office. I have reached out to our Customer Service team to find out if there is an easier remedy for you rather than sending your hearing aids via FedEx. I will respond once we have an answer from Customer Service.
Thank you.
Reviewed Aug. 12, 2017
To my husband, Beltone is all right and he wears them mostly to church where he enjoys them 'cause he can hear better. However, they're too loud when he goes out, like in the restaurant, and he doesn't like to wear them. He's gone in for check-ups several times, and the professionals have called. The doctor seemed nice and my husband puts Beltone at the top of the list due to the experience he's had with the agent on Heatherdowns just beyond Reynolds.
Reviewed Aug. 10, 2017
My husband’s sister-in-law had gone to Beltone and she got a pair of hearing aids. But my husband didn’t want hearing aids because it makes you old so I said, “Why don’t we have them adjusted to you? You try them out and see what you think.” And so he did and he couldn’t believe what he could hear. And when we went in finally to have his testing taken care of and to see what they thought I told the gentleman, “You know, people have such a phobia about wearing hearing aids because they think it makes them old so they wait until it’s almost too late." And he said, “Yeah.That happens a lot." And the thing is with the new technology through a remote and through the phone if we're at an auction or something like that my husband can just turn the hearing aid down.
My husband didn’t want people to know that he had hearing aids in so we got the real small ones, the latest technology ones that go behind the ears with a little clear tube that comes down to the ear. Before when he was walking away he’d be talking and I’d say, “I could hear you.” And he say, “No, you can’t.” I go, “Yes, I can.” And now he understands because he said, “I never knew a newspaper sounded like that or a chip bag opening would be so loud.” "Like the dogs," he said, “I never knew when they walk across the tile flooring.” He said that they actually made noise. It was a proof that he definitely needed them.
We went to one office at Monroe and then when they opened up the office up in Perrysburg we started going to them. We still go there periodically. Both of them were absolutely wonderful. They keep checking on him all the time if he has any problems with them. He has a tendency to build up a lot of wax and so they showed him how to clean them. But if he runs into any problems they always tell him to come. Anything that we need they’re more than happy to provide and even make suggestions. We’ve always had a good experience with Beltone and we’ve referred people to them.
Reviewed Aug. 9, 2017
My companion had a hearing issue with one ear and went to Beltone for an ear examination. She told me to go with her and have my hearing checked too. The rep has really taken a personal interest in not just me, but everybody that I've seen come in for their hearing. He definitely wants everybody to hear better, and he's a good man. He told me to try these hearing aids, and what a world of difference they made. I could hear so much better. There were some things I didn't really want to hear. My next-door neighbor had three small children all under the age of six, and their very high-pitched voices were quite annoying, but I could hear them really good.
I really like my Beltone hearing aids. They go around the ear and there are three settings on it. One for everyday use and another for if you go to a restaurant. The third setting, which I really like, was set up by the rep so it's best used for me at church. It's awesome and I'm so comfortable with them. Where I used to work, ear protection was mandatory and I would always wear ear muffs. For a while, not very often, I was asked by my supervisor to go out and work production. And when I work production, it got too warm out on the line to wear the ear muffs, so I would wear ear plugs. I was always used to having something either in my ear or over my ear, so wearing hearing aids felt natural.
One major problem I had was one hearing aid went first, and then the other one went too. I went to see the rep at Beltone, but he couldn't do anything, and I had to send them out. I was without hearing aids for about a week, and I really missed them. But other than that, the hearing aids are unbelievable. Also, the people at the Allen Park Facility as well as the rep I worked with, really treated me and my companion with a lot of respect and care. They really wanted us to hear and hear well. It was a treat, not a treatment. And I have recommended Beltone to other people.
Reviewed Aug. 5, 2017
I needed hearing aids and I always see Beltone advertised on the paper. I got my hearing aids from them and I've been fairly pleased. I was also very pleased when I first visited them. I go in for a follow-up every four months. I had a hard time hearing and now, it's helped in conversations. I also have my TV down lower now that I have my hearing aids. I still have trouble with a lot of background noise. I've been trying to get a sound absorbing situation in the dining room here. And they are researching if that could help in the dining room. Overall, my experience with Beltone was very good. I'd recommend it.
Reviewed Aug. 4, 2017
My husband was the first one to have hearing aids because he has hearing loss. Then I started to have ringing in my ears. It's a nuisance and I don’t want to have hearing loss yet so I went to get a hearing aid ahead of time. I thought Beltone hearing aids would have better quality than others so I went with them. They're glad I came early. I've been using the hearing aid on my left ear and it is balanced. Since I had it, I haven't had a ringing sound in my ears. But I started getting vertigo and dizziness and the reps at Beltone noticed that it was my right ear that was causing the vertigo. It’s a little off balance. So they had to change the hearing aid to my right ear. They also said I can get the hearing aid for my other ear to keep them even. I got to wait for my insurance papers so they can give me the hearing aid for my left ear and I can get both of them even.
So far, the hearing aid sounds very clear and I'm adjusting to it already. I got it three days ago and it’s helping me. I'm under medication for vertigo, too and it's going away slowly. But I have to go back to Beltone on my eighth day and see how I'm doing. I'll let them know that the little wiring kind of pops out and there are times that the hearing aid doesn't fit into the ear right. It's probably too big.
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Reviewed Aug. 3, 2017
I got the big ones from Beltone Hearing Aids and they're expensive. I go to their store to have them looked at every 2 months or so and I never had any problems with their reps. But right now, when I listen to music or TV, they crackle in my ear and I don't know if that's due to moisture. Other than that, they've been great.
Reviewed Aug. 2, 2017
I liked the salesman at Beltone so I purchased hearing aids from them. I have little bitty ears and they fit behind my ears. They were comfortable and they’re almost invisible. And most people don’t even know I have them. Aaron, Beltone's hearing care rep, is a very personable guy and he talked to me like he knew me for a long time. I moved and I followed him over to the other location that’s closer to where I’m at now. I went to see him a week or two ago for a tune up. He did a minor hearing test because I’ve been having trouble. And so, he readjusted the hearing aids and made them louder. Also, he checked my ears to see which was good and what was a bit worse. I like him and I would recommend him to anybody.
Aaron told me that I am certainly okay for three-year-old hearing aids. They certainly are fitting the bill. But if they wanted to lower the price or give a deal the next time I go, it would be a good thing. The hearing aids cost a lot. They're $6,000 and insurance covers $1,000 in my case. So that’s $5,000 coming out of my pocket. But I've had good experience with Beltone and I’d go to them again.
Reviewed July 26, 2017
Beltone has four operations here in the Toledo area and they've got a long-standing, well-recognized name. The biggest problem I had was remembering to put the hearing aids on. I’m in the situation where I’m not really hearing deficient but my wife reminds me to put them on and it’s improved my life. Actually, they're so light that I don't even know I have them on. One of them even fell off the other day and I thought I’d lost it in the toilet but it turned out it was just behind the toilet. The hearing aid care professional Aaron was really good as well. He was professional and he handled himself well. Follow-up action is the key here and he calls me in for a visit every four months. I would do it again with Beltone.
Reviewed July 25, 2017
On 4/6/17 I purchased 2 Beltone hearing aids at a price of $5250 each (coupon for $750 off and financed $9000 through Allegra). It is now July and am just totally frustrated with the purchase. I've actually had a friend say "Take those darn things out of your ears so we can talk." I was told they have three settings and I do hear better in church but otherwise it is just frustration with TV, normal conversations and actually a crowded place with many speaking is a nightmare. People being loud across the room interferes with normal conversation. Face to face conversations have almost the same sound as a Rudy Vallee recording on a Victrola with a bad needle.
I've been back a few times for service and do NOT want to be running back on a regular basis when I can actually hear more naturally by cupping my ears than by donning my hearing aids. I've never had hearing aids and have had hearing problems since elementary school. Possibly I am expecting too much but others who have aids swear by them while I seem to swear at them. I have no complaint about the service, which has been pleasant, only about the product. The overall value just isn't there. I would advise others to shop around and make your own decision. There should be fantastic hearing aids out there for well under $10,000.00 a pair.
Hi Vince,
I'm sorry to hear about your experience with your local Beltone office. I have forwarded your message over to our Customer Service team to see if we can find some sort of resolution for you. I will let you know once we have an answer from them.
Thank you.
Reviewed July 25, 2017
I got mail from Beltone for a free ear check. I already had hearing aids. I went over, had them checked and they hadn’t been working for a year. So I got new hearing aids from Beltone which was a step below the most expensive one. I like the Bluetooth in my ear. I hear in my left ear so I don't have to worry about it. It’s easy and convenient. But I went over to get a box of batteries from the Beltone offices and villages for the month of April because I had free batteries for the first year. And they said they don’t do that. I had my Beltone Blue Gold Benefits card with my ID number. The lady wouldn't give me any but she sold me a box of batteries. I didn't have to borrow any money from the bank to buy the batteries. But Aaron at the Beltone office takes good care of me. Since I’ve bought the hearing aids, I can hear better sometimes. I also got a military discount from Beltone and I was treated right.
Reviewed July 24, 2017
When we went to Beltone, it was just for my husband at that time. The guy there asked me if I would be willing to take a test. I told him I don't like things in my ears and I've always been scared of even putting an ear plug in there because I always had trouble with my ears when I was little. I knew my left ear was bad because I had an operation on that. I gave it a try and the doctor said there's still hearing in my left ear but it's not that good. My right ear is a little better than my left ear. We liked our doctor and after I had the test, they gave me these hearing aids. At first, I wasn't sure about them but they're doing okay and I hear better now. I have no trouble putting them in or putting my batteries in. The doctor also said there's a kit we can use to clean our ears and I have cleaned my husband's already.
My husband has lost one hearing aid though. We were on a trip and there was really loud music. It didn't bother me but he took his out and put them in his pocket. When we got back to our motel, he took them out and he only had one. We couldn't find the other one and we didn't know where to look. Then we went back to Beltone and Greg got him another one.
We're really happy with Beltone. My friends don't have to speak so loud anymore. In my left ear, I still sometimes have to turn towards a person. Then, I can hear them because I'm reading their lips but there are times that they would smile and I just smile back but I guess I didn't hear something they told me. We got an appointment at the end of this month to go back and have our ears checked. I can't believe two little things like these can help somebody hear better. I would recommend Beltone to somebody else if they need hearing aids.
Reviewed July 23, 2017
I like that I put my Beltone Hearing Aids in and I don't have to manipulate it. Very seldom do I get where they have to squeal or some way they get feedback. It helped me immensely and I love it. I had a roaring in my ears and that felt gone for me. Then my husband got his a couple of years after mine. He has more problems with his hearing aids. Mine has a couple of options that I can switch but his has only three.
The hearing aid professional did a good job and he's real personable. We see him every three months and he helps maintain the hearing aids. It's a pretty big investment to not have someone help me maintain them. I'm losing my sight and I couldn't read lips anymore so my hearing was really important. I've been very pleased and it's been beyond my expectations. They're my treasures. I have recommended them to friends.
Reviewed July 22, 2017
My husband and I travel quite frequently so I wanted to have hearing aids that I could go anywhere and get it serviced if needed. I went to one hearing aid provider and was extremely disappointed. They fitted me with some hearing aids that the tube hit my eardrum. I went home with this 30-day guarantee, after one day, it hurt so bad, I took them back and I did not want to talk to those people again. I went to Beltone and their people treated me wonderfully and gave me all kinds of information. They were also wonderful and awesome. At the time, I got the highest-level hearing aid. Since having them, my husband doesn't tell me that everything is too loud anymore. I also noticed that when I don't hear well, I speak louder but now I'm good.
I go in every couple of months to get my hearing aids checked and it's always positive from the staff right up to my audiologist. I really like the people that I deal with in the Kalamazoo area. However, I get people sending me information from Battle Creek, Hastings, and I don't know why they keep soliciting me but I'm going to the people that sold them to me. Other than that, it was an excellent experience and I've already gotten my $100 gift card for recommending people.
Reviewed July 21, 2017
My wife was the first to go to Beltone but I was with her the whole time and when she finally decided to buy the hearing aid, the Beltone rep fit me in too. I knew that I was going to need a hearing aid so I bought the same thing. I go back every three months and their rep checks my hearing aid. She made a few adjustments for the first two or three weeks but it’s really good. She knew what she was doing. I already recommended Beltone to a friend and he went and got them too.
Reviewed July 20, 2017
I can hardly hear without hearing aids and a couple of people I know have Beltone. They said it worked for them and when they updated theirs, I got one pair as well. Greg's our Beltone guy and he's top-notch. He knows what he’s doing and he knows all there is to know. You can’t see he’s a doctor but he has good bedside manner. He laughs at my jokes too. When we get a problem with our hearing aids, we go in and he takes care of business. We also go every four months for follow-up. The hearing aids work and that’s just what I needed. Now, I can hear.
Reviewed July 17, 2017
Beltone was referred by a friend of ours. My husband stopped by Beltone and the hearing aid care professional was very good, professional and respectful. He gave my husband a little test and told him that he needed hearing aids. He got them a little while later when we went back. Then we did a follow up for my husband when his hearing aid didn't want to work and now, he does a follow-up every three months.
My husband had a little problem with his hearing aids. We called them and they took care of it. The hearing aid care professional was very attentive. When my husband was having problems with his hearing aids in Las Vegas my daughter and son called Beltone and the hearing aid care professional immediately told my son exactly what the problem was and how to fix the problem. I also wear Beltone. We have nothing but good things to say. It's been a fantastic experience overall.
Reviewed July 16, 2017
The hearing care professional was outstanding and explained everything. I see him quarterly with comments, follow-ups, some minor cleaning, adjustments and tune ups. I'm pleased and wear my Beltone hearing aids all the time. It doesn't mean I'm going to hear 100% but I'm more confident and I also have recommended it to a friend. I drove him there, he had the cash, purchased a set and wears them. Unfortunately, I didn't get rewarded with the bonus for it and it was about a year ago.
Reviewed July 15, 2017
I’ve had a very good experience with Beltone. I'm just getting used to the hearing aids but I'm getting better at it. Now, I'm hearing things I didn't hear before. I'm pretty well-satisfied all in all.
Reviewed July 14, 2017
My sister got an ad in the mail about Beltone Hearing Aids and we went together. It was fun. We asked a lot of questions and were impressed with the owner of Beltone in Montana and Iowa where he was originally from. He seemed to really have a lot of information and know what he was talking about. We asked him some questions specifically about Beltone and in regard to other companies and he was forthcoming. In addition, we asked him some specific questions about other things we'd heard about other types of hearings aids and he seemed to be very straightforward in his answers. He didn’t try to sell us and we didn’t feel pressured plus he didn’t badmouth any of the other providers in town.
I got one of their top-of-the-line hearing aids and they're comfortable that I forget I even have them on. We could have gotten something cheaper at Costco but they didn’t have some of the same features and weren’t as up-to-date plus he was able to get some from our insurance so it helped balance it out. We go back regularly for rechecks where he looks at the hearings aids, replaces anything needed or adjusts it and it’s all included in the price we paid for them. The batteries are included so we don’t have to buy batteries and we’ve gotten good treatment from him. It made me hear better and understand what's going on. My sister particularly was missing a lot of words or couldn’t distinguish one word from another and I noticed that she's not missing as many she used to.
I can definitely hear better and I can realize if I forget to put them in one morning especially if I had them in then taken them out in the shower and forget to put them back in, I start feeling as though I'm not hearing as well as I should. We've been very happy with the product and service. The manager always seemed pleased to see us and takes plenty of time to go over everything and answer any questions we have. We also had him come talk to a women’s group we belong to because we realized how important good hearing is and to treat it early on although most of us don’t realize how much hearing we've lost.
Reviewed July 14, 2017
I went to your New Port Richey location on Little Road. I knew my dad dealt with Beltone before he passed. I know I do not have a significant loss but wanted checked with my new insurance. After the test, the man expressed very little hearing loss but started pushing $6500 hearing aids. I decided to go to another service for verification after the county deaf services office said I should wait with the little info I had. Thankfully, the second company had similar results but pushed that there is no need at that time for any assistive technology. They suggested yearly monitoring. I plan to go back to them.
Reviewed July 13, 2017
My sister had gotten hearing aids at Beltone but then she got sick and had passed away. By then my ears had started acting up and her husband gave me her hearing aids but they didn’t wanna try to fit them for me. I turned hers in and they gave me some credits for that, and then I bought the hearing aids. The hearing care professionals are both very pleasant and helpful. Eric used to be there too and he was very nice as well. They're all lovely people and they run a nice ship there.
They've told me to bring it in for them to look over if I have any issues and I've kept on thinking something wasn't right for a while so I went over there the other day. The girl said it was the earwax that was giving me trouble. She cleaned it up and it made a complete difference. Then she suggested I use a little hydrogen peroxide with a bit of water and keep it in my ear. After waiting three seconds, I bend it out and flush it. That was a good hint and it really made a difference for me.
However, I don't care for the hearing aids. I have to hang them over my ear and push those little things in my ear, but I'm stuck with them. I didn’t realize how bad my left ear had become. But they have definitely helped with the hearing. That was the purpose and they did make a difference. They've made it nicer for me to hear stuff and I can't fault them at all. I would definitely recommend Beltone.
Reviewed July 12, 2017
I take care of my mother on a daily basis and I'm here eight to nine hours a day with her. She hears better with Beltone and we talk to her better. We don’t have to repeat ourselves a thousand times. I'm an old nurse and when I work with the elderly, Beltone is basically what most of them wore. The guy that does her hearing aids is the one who suggested the model for her. My mom is 93 years old and Nathan is absolutely wonderful with her. He has all the patience in the job. It wasn’t the most expensive and it wasn’t the cheapest and she's got one for each ear. Her ear canal is kind of odd and if she has trouble, I just put it in for her. Also, the battery life is good and the girl in Cedar Rapids is always good about getting the batteries to her when we order. I have recommended Beltone to other people. They're very polite and nice to us.
Reviewed July 11, 2017
The quality of the Beltone Hearing Aid product that I bought is very good. I have the over-the-ear model and I hear very well with it. Dealing with their hearing care professionals worked out very well, too. It was easy to get appointments and they were professional. I'm satisfied with my experience with them.
Reviewed July 10, 2017
Beltone hearing aids were the only ones I knew about and I got the regular ones. They do the job and I can hear better with them. They guy who fit my hearing aids was easy to work with and I go to them for cleaning. I do my follow-ups and make sure that everything is working right. The service was excellent overall.
Reviewed July 9, 2017
I got the in-the-ear Beltone hearing aids and they’re what I was looking for. When I got used to them, I don't even know they're there. Their cost was a little bit higher, but the company is good and it's local. Every three months, I go back to Beltone and have my hearing aids checked to make sure they're functioning correctly and everything is where I wanted. Matt, a hearing care staff there was very professional. He spends a lot of time and does a super job of making sure I've got what I want and need.
Reviewed July 8, 2017
I had a previous provider but it didn't work and I decided to purchase a Beltone hearing aid that goes around the ear. The other company had a little remote control box to carry with and that's the reason why I didn't like it. But with Beltone, when I was having trouble getting the tip in my ear, they have made a mold of the ear and that is now in my ear. So, we're trying that out to see if that works. I just got to remember to put the hearing aids in, which is my problem. I can hear good, but I have to make sure I have them in for people that talk softly or TV. Furthermore, anytime I'd call when I've had trouble or my husband has had trouble, they give us an appointment, either the same day or within a day. And, I love their free batteries for now because their batteries don't last very long.
Reviewed July 6, 2017
I trusted Beltone and got from them hearing aids that go in my ear. Some of the other companies are cheaper than Beltone, but I try to get the best. Their staff was very good about helping me as well. I always have a follow-up with them, especially that sometimes the hearing aids need cleaning. So I take the hearing aids to them and they clean them for me. With the Beltone hearing aids, I hear people much better. I will recommend Beltone to other people.
Reviewed July 5, 2017
I'm a pharmacist and Beltone had the best reputation with my clients. I got the $6,000 over-the-ear and in-the-ear products. However, the first year with the hearing aids was a nightmare. I can't get used to them but 50% of it is my fault because I won't wear them. I couldn't get accustomed to them and I kept getting this echo but the lady that does the adjusting is lovely. They finally got that straightened out recently and she redoes me every two months. The people with Beltone have been very good.
Reviewed July 4, 2017
The people at Beltone are nice and they don't beat around the bush. They told me anything I wanted to know and they're good. I got the hearing aid that goes over the ears from them. I went to another place and they wanted to put something inside my ears. The people there said a hearing aid would never help me and I proved them wrong. I've got a cuckoo clock and before the cuckoo does its job, there's a little bird that sings. All I heard was the cuckoos, but when I got the hearing aids from Beltone, I can hear the bird singing. Overall, I was very satisfied.
Reviewed July 3, 2017
Beltone is a good company compared to some of the others out there. I got over-the-ear hearing aids from them and the hearing aids do what they're supposed to do. I can pretty well control them too. Plus, the quality is fine. However, they're overpriced, but that's all right. The lady that used to fit my hearing aids was very good. Unfortunately, she retired and since then, I have not had good service. Before I would go see her, I would set up an appointment four months. Now, if I want to go over there, I gotta call that 800 number and they never give me a date. And I can't figure out who's working over there. The deal was okay, I come back four months automatically. Now, I still gotta keep calling in to Beltone. I need service right now and it's been eight months probably since I've been there.
Reviewed July 2, 2017
I bought the in the ear hearing aid from Beltone. The little thin part goes in your ear and then the larger part goes over your ear. I would prefer not to wear any hearing aid. It's all a pain in the neck. But I hear better and that was my aim. All the staff was great from the receptionist to the one that did the exam. Everyone's been very helpful and nice. My overall experience was as pain-free as possible.
Reviewed July 1, 2017
I'm living in the north and there's a Beltone right in town. So I walked in to see what they had and the guy there was awesome. He showed me everything to make sure I knew exactly what I was doing and when I first stepped off the door in the Beltone shop, I heard a robber. He already was on top of the building and he landed on top of my sedan. So having the hearing aids made a world of difference. I was deaf for five years before I got them and when I did, no one was complaining so I kept using them. I also knew I couldn't live on my own terms, so I've always worn them. The hearing aids fit perfectly and I never take them off except at night. It's been wonderful.
Reviewed June 30, 2017
I had Beltone for three years and I love them. They were fantastic. It was over-the-ear and I can increase or decrease the volume by pushing the buttons and I could tell when I'm doing it. I could also tell when the battery is going dead because it played Beethoven every time so I knew I had to change the batteries. It's just a very good brand and I had no complaints about it but I switched when I found out that the VA gives them for free but with the VA ones I can’t tell how to reduce or increase the volume and they just go dead.
The Beltone hearing care professional we dealt with was very competent and concerned about my hearing. He made sure that it was exactly what I needed. I knew I needed them because I couldn’t hear anything. He was interested in you and not just selling you something. They were expensive at $6,000 a pair but were very good. I could go in about every week or two weeks and they actually told me to reclean them, and if I needed anything or if a piece broke I could go in and have it replaced. I would go back every year and have a retest and changes were made because there were times that I was having hard-hearing. They are always customer service wise.
Reviewed June 29, 2017
My sister thought I needed to take a hearing test, and then she said, "I'll go if you go." Not long after that, I got mail from Beltone and it said "free exam", which I only then realized that most people do have a free exam. Most of the women I know go to Costco but I just wasn’t totally sold on Costco. So, I thought I would check Beltone out and see what happens and then probably check out Costco also. I went to Beltone with my sister and we were so impressed with Rodney, the Beltone guy here in Billings, and what he had to say, that we didn’t even bother going to Costco. It turns out that we both had quite a significant hearing loss. We were both surprised and I didn’t even realize that I needed hearing aids.
I purchased the $5000 kind and there's a piece that goes over the ear and then in. It also has Bluetooth so it syncs with my phone and I can hear my phone through my hearing aids. Just the fact that I can hear better is the wow factor and I also appreciate that they’re so simple to use. Then, we had Rodney come and speak to a group we belong to, Newcomers of Billings. We told him that he can't really push his product and that it was more informative about hearing loss and he did just that. He did a marvelous job and everybody enjoyed hearing what he had to say. I'm just really tickled with them. We had a great time with Beltone and the experience was actually fun. I have an appointment this afternoon and they usually call and remind us about the appointments.
Rodney also sees my sister and me at the same time, which is fun. It's nice to have somebody else, especially in getting used to them. We could help each other out, compare, and ask each other questions. Then we save up our questions for Rodney. Every time we’d go in, we’re laughing most of the time. He's just personable, knowledgeable and helpful. One time, the piece that fits into my ear fell off and I couldn’t get it back in, and I just went in and he did it in two seconds and that was it. I know I can stop in there anytime with any question.
Reviewed June 28, 2017
I liked the presentation of Brad who went over the thing and told me about all the problems. I got the Beltone hearing aids to where I could hear him by being outside the room. Everything seemed to be on the up and up and that's why I bought them. I've lost 80% of my hearing and my hearing has been considerably better with them. The only complaint I have about them is the cost of the batteries. It's $6 a pack and I can only buy them at certain places. Also at West Bay Hearing Center I had those at $3,000, but I paid $5,000 for this. They're a little bit on the expensive side. In some of the areas, they charge a lot more than what they should. But any more life in this country is nothing but expensive.
Also, I couldn't ask for a better professional. He was great and easy to work with. My problem, however, is I got through a surgery for a triple bypass. Before that, I was forgetting a lot of stuff. This is when I had my first heart attack. I got to a point where they'd make an appointment and I'd forget for the next day. I don't think they appreciated it but I can't help it. If I can't hear it, I can't hear it. I've been back twice. I had to pay $35 because they had to send them back in to get something fixed. It could have been my own fault and the guy had it corrected and got it back in operation.
I get the hearing aids off when I clean them because it gets wax and all those dirt goes in. It blocks up the metal thing that carries the voice and the sounds. I'm about ready to take my hearing aids in and have them cleaned up with their ear machines and stuff because they can clean them better than I can. All I got is that little brush and that metal thing that they gave me and that doesn't do that much of cleaning. But whenever they clean them, they do a good job on it and had lasted for quite a while.
Reviewed June 27, 2017
I purchased the hearing aid from Beltone that goes in the ear. The rep that fit my hearing aid didn't know what he was doing, as well as the next two people. They had professionals but they wouldn't use them. I went back dozens of times and all they did was amplify everything. They didn't take care of my hearing problem. When they sold them to me, they said that they would make me hear. But as soon as I paid for them, they said my hearing was the kind that they had a hard time taking care of. So, they lied to me upfront. Beltone hearing aids are completely worthless. They're the worst and I quit using them. I have a different brand now and I'm a lot more satisfied with them.
Hi Bob,
I'm sorry to hear of your experience with your local Beltone office. We have forwarded your concerns over to the office. We hope you try out Beltone again in the future.
Thank you,Amy
Reviewed June 26, 2017
I called Beltone and I was lucky enough to get in. I was satisfied with the check-ups that they provided. Also, their salesman was very congenial and I felt he was honest. And so, I stayed with them. The first hearing aids I bought were the regular ones but they couldn't be turned up. This time they cost $4,000 and my favorite is being able to turn them down and turn them up. My overall experience has been very good. I have referred my husband and he's having hearing aids from them too.
Reviewed June 23, 2017
When we were in Missouri, we sent my husband to an audiologist and got into Beltone from there. The hearing aids cost us almost $9,000 but without them, he can hear hardly anything. It enhances the voice so he can hear what people are saying. However, we didn't care for one rep there because he was pushing for a different kind of hearing aid saying it was so much better. But my husband was perfectly happy with his Beltone. So, we went to a different Beltone place and got along greatly with the reps there. When we moved up here in Iowa, we looked to the nearest Beltone store. We visit every three months and Nathan is absolutely super. He is very professional and very patient with my husband. His personality fits his job. We really like him and we would recommend him to anybody. It's been a great experience with Beltone.
Reviewed June 22, 2017
I'm retired and the money is not that plentiful, but I get by and I can hear with Beltone. I've been with them since before 2000 and my husband had one as well. I got the one that goes over the ear and I like that I can control the volume on it. The other ones that I had, if I tip it over, the battery falls out of it on the left side, but these do not and that's a big improvement to me. If I have any problems, I can go over there and they fix them. They're very nice people. I praise them every place I go and I've seen a lot of people wear them too. They take care of me and they're very friendly.
Reviewed June 20, 2017
My daughter-in-law's mother had a pair of Beltone hearing aids and she passed away. They were at the nursing home and we took them to Beltone here in Des Moines and the guy said he was glad we gave it back because you're not supposed to use somebody else's. Then he gave me a hearing test and that's how I got started. Also, I have some hearing loss in my right ear due to shingles. However, the salesperson screwed up and he knew it. I looked at the $3,000 one and I said that I really favored the in-the-ear type because I wear glasses sometimes and I don't want that thing over my ear. Then he took it upon himself to check my credit rating. But I had just bought a new car so they denied it and that's on my record. I was so mad at him that I almost didn't buy the doggone hearing aids. He didn't know I was going to pay cash and he really jumped the gun on that one.
Sometimes I wear the hearing aids, but sometimes I don't. I wish I didn't have to wear them but the quality is good. I can hear and there is a difference. Plus, I like that it has two buttons on it. One is for sitting across the table with somebody and another one is for across an auditorium. I would recommend it to anyone that feels that they need one and I have.
Reviewed June 19, 2017
When Mr. ** was working with Beltone in Fredericksburg VA he cared about his clients. But know that he isn't there anymore the guy there and new staff sucks and don't care. I'm about to find a new dealer cause of them or else drive an hour away to another Beltone.
Hi Brenda,
We're sorry to hear you were unhappy with the service at your local Beltone office. We have reached out to this office so they can be in touch with you to rectify the situation.
Thank you.
Reviewed June 17, 2017
Beltone offered Bluetooth and that's the biggest reason I bought hearing aids from them. I could Bluetooth it into my phone so I can do the different settings for volume and different things through my phone. I got the one that wraps behind my ear as that’s what they offered. They'd give me a card telling me when my appointment would be. Then the hearing care professional has been very helpful as well. He’s been there to clean the hearing aids and do whatever I needed. It’s been all positive. However, it's expensive, but the quality is okay. I’ve had an excellent experience.
Reviewed June 16, 2017
Normally, people that need hearing aids don’t admit and so one has got to convince them. My wife finally told me that I gotta do something and I realized it. I had gone to others and they had done a test procedure on me. When I went to Beltone, they did quite a job in explaining things. They took into consideration my overall health conditions which no one else had. I have cancer and they explained to me how that affects hearing and that was very well done.
The first hearing aids that I bought was the top-of-the-line four years ago and I've upgraded since then. It's behind the ear and it has the cord that goes down in the hearing piece and into the ear. It was the newest, had some enhancements to it, and was probably the most expensive. I'm still working and I have multiple situations. I may be listening in a church to someone upfront speaking or I may be in a restaurant with clients. I also need to have that particular issue compensated for. Then I may be alone with someone and I have to be able to understand them.
I can control the different places that I am on my phone if I'm in a restaurant or a high or little noise type of thing. It looked like it would be pretty good. The guy that tested me said that I really need a higher tech so I took his word for it. The first gentleman I spoke with was Peter and he’s in charge of a region. And I'm now dealing with Eric who is just as good on the technical side. They are all so personable and interested in my personal well-being.
Since I've had it I don’t have trouble hearing most frequencies now. I can understand people from a distance and a speaker from a group. I can hear the television where I don’t have to turn up the volume. Then for my wife, well-being. I also use the hearing aids on my cellphone. I have the thing that I wear around my neck and speak over that when I answer the phone without holding up to my ear. That helps out a lot especially if I'm driving. I've recommended it to several people.
Reviewed June 13, 2017
We love the quality of the Beltone hearing aids, but if it hadn't have been for our General Motors insurance, we could not have afforded almost $14000 a pair. They're expensive but it was certainly worth it. My mom got a set at HCare for $6000 that works perfectly well. I have one ear now that's much smaller than my other one and everything works out wonderfully. The quality is wonderful and the services are great. The technician went out of his way to explain everything and made everything seems easy to use. He's been exceptional and he has brought us in for check ups.
My life has been much better since I got the hearing aids. When we watch television, my husband always had the TV on 20 and when he goes to bed I'd put it on 7. My hearing was bad in a different way and having the hearing aids makes a big difference, especially in crowds. When I'm at home, I can have my hearing aids set on 1. And when we go out to dinner and it's a little louder and a lot of people are talking, I can put it on two. When I'm with my mom, whose in a nursing home, and it's very noisy, I can put it on three and I know what she's saying then so I love the fact that we can adjust the setting. The batteries are also easy to put in and out if it needed to be changed. I've recommended Beltone to my brother-in-law and sister-in-law who are getting them from Gary. And then my brother is getting them out in Vegas. He drove almost a 100 miles to get a Beltone person because of the features that we like so well.
Reviewed June 11, 2017
Every time I had the TV on, somebody would come in and grab the remote to turn it down and think, "Uh-oh, I don't have it on that loud." I got a coupon from Beltone in the mail, so I went for them. The doctor was a good guy, and I didn’t have any problems with their sales professionals. I got the model that goes behind the ear, and when I got them in, they were okay. However, it seems like the one is working okay but the other one isn't.
Reviewed June 10, 2017
We're happy with my mom's hearing aid. It's the thing that goes two bits, there's something that goes inside of the ear and then a little skinny tube goes behind the ear. I am the one that puts them on her because she's got dementia. I liked Mike, the salesman that runs the Beltone office. I could have gone with somewhere else if it wasn't for him. He was nice, caring, knows his business and helped us out decide on what kind of hearing aid to get. The first one didn't work out very good and he had to do some tweaking with the part that goes into her ear because her canal was made different than her other ear. He had been really patient and it's good now. She had lost half hearing in both ears and now she can hear so it made a big impact in her hearing.
Reviewed June 9, 2017
I have two kinds of Beltone hearing aids. I've got one that went over the ear but that didn’t work too well for me. I wear wigs and the over-the-ear hearing aid would interfere with getting my wigs on. Had I known that beforehand, I wouldn’t have gotten them. But I still have them and I can wear them when I don’t have my wigs on. So now I have the kind that goes right in the ear and I like that. I forget they’re even on and I’m always afraid I will lose them. So far, I've misplaced them a couple of times but I found them. I’ve gotten used to them and if I get them in right, they stay good.
The hearing aids help me with my balance and I’m very happy with them. They’re better for me when I watch TV, especially if I want to watch a movie. I can hear the news okay without them but if I want to listen to a movie, they help me a lot. But I don’t wear them all the time. I’m good in the morning but by afternoon, I need to wear them.
Overall, I'm satisfied with Beltone. I went with them and they’re expensive but I can afford them if they help me. And then the rep from Beltone was very nice. He taught me how to clean the hearing aids better so that they don’t get clogged up so soon. I never knew much about them before then I got right into it and I like them as long as I don’t lose them. It’s quite new to me and so I’m learning to be better at it.
Reviewed June 8, 2017
My daughter checked into hearing aids for me and she came up with Beltone. The hearing aids I got are the small ones that go inside the ear. And then I got bigger ones this year that also go inside the ear and had programs with them. I like the way they work but I don't like the way they feel in my ears. But I've noticed a difference since using it when I'm talking to people or listening to the television. Overall, it's been a very good experience.
Reviewed June 7, 2017
This is my second set of Beltone hearing aids and I bought this set because I thought the technology had improved, but no. I think their product sucks and I did constant feedback. I get noises and squeals. I just can't stand these devices and I really cannot stand Beltone. They do help my hearing sometimes but I get so many strange noises and distorted sounds that I cannot continuously wear them. I have the device out more than I have them in.
The office manager hearing aid salesman, Matt, doesn't know much about hearing but I've told him about it time and time and he ignores me. I go in there constantly and I tell him about my hearing issues and he makes me feel that I'm crazy. Although Matt is a nice guy, I don't think he knows enough about hearing itself to be in the business. Admittedly, he is a marketing major, he knows how to sell stuff. But I wish I had never gone to a hearing aid salesman. I wish I had started with somebody who knows about hearing that being an audiologist and not a hearing aid salesman. For what it's worth, he tears them apart and puts it back together. That's about all he does. They give me free batteries which are nice. I should have never bought the second pair but he assured me the technology was better.
Hi Tom,
We're sorry to hear of your experience at your local Beltone office. We have reached out to this office so they can be in touch with you to help resolve any issues you're currently experiencing.
Thank you.
Reviewed June 6, 2017
I purchased over-the-ear hearing aids from Beltone that has three settings in it which I like. The hearing care professional who fit me with my hearing aids was really easy to work with. He was knowledgeable and made me feel comfortable. The only thing I don't like about the hearing aids is that they keep clogging up because I have a lot of earwax. One time, we had to see a Beltone rep because one of the hearing aids wouldn't work because it was clogged up. The rep cleaned them for me, but it's a pain to keep them cleaned up. Another time, the hearing aids were popping out of my ears so I had to go back to Beltone to get the molds done. Nevertheless, I like the hearing aids and they've been good. I get about four days of battery life. Furthermore, I'm able to understand speech better and I'm not as mean anymore. Overall I'm satisfied with my hearing aids.
Reviewed June 5, 2017
Beltone is a top notch company. I've always had a positive experience with them and I have absolutely no complaints. I knew the owner of the dealership before I went to him for hearing aids, and he and my husband played in a band together. I also know the rest of his staff, I've dealt with some of his other people who do the testing, and everybody is always very congenial. I’ve had two hearing aids and I have the over the ear now. I like that I have four different programs in them and I also have a remote to change the volume or the programs. I got my mother’s bad hearing so without hearing aids, I would miss so much. The hearing aids impacted my life a lot, it's really high quality, and I've been pleased with them. They have some new ones out just recently and I may eventually move up to the next level. I have recommended Beltone to a friend.
Reviewed June 3, 2017
I wanted a company who is dependable and I could trust. Beltone has been in business for a long time and I figured that it was it. I went along with the recommendation. Erin ** was our hearing aid specialist and he is very efficient and very good. He ran the tests and then he chose a hearing aid that he thought would do the job and that's what I have. I purchased two hearing aids, one for each ear, and I was able to get a big discount through my insurance. My experience has been very, very good. My hearing aids have helped a lot. I'm able to go to church now and hear the sermon. I was not hearing it before so that's a plus. I'm very satisfied with the Beltone service. The follow-up is good and I got help with getting new batteries. It's a successful set of hearing aids. They work well and everything seems to be going on okay.
Reviewed June 2, 2017
I'm the son & P.O.A. of Dorothy **. She can't hear, reason for hearing aids, or see from macular degeneration (MD). The contract phone number Beltone called to make the appointment is mine and made an appt 6/2/17 at 10:30am. Upon arriving at 10:30am & waiting in the waiting room, Mr. J. ** was loudly talking to the previous client about how to check the batteries in her aids. He was like scolding her to check the batteries before coming in. Now I was called to make this appt due to "It was time to check & clean her hearing aids". But Mr. J ** didn't even know why we were in front of him. So I explained that we were there to get them fix.
Mr J ** took what I said As A Threat. He first ask me if I wanted to talk to his supervisor Mr. Shawn **. I said YES. Then I was told to wait outside of the building for him to help my mother who is 95. Now if a 70 year old man, Me, can threaten a Larger Stronger ** Man that is Mr. J **, well that's ludicrous. I went outside to appease Mr. J ** to fix my mother's aids & on completion of the appt I was told the SAME FIX as the previous CUSTOMER. MR. J ** will be the reason my Mother & I go somewhere else. This Guy is a TRUE JERK... Beltone you'll be losing money from this Rude, Lying & Conniving Jerk. He's there for the paycheck. Beware Shawn. Had to give 1 star... but Mr. ** doesn't warrants any stars, dishes, or dots. This person is a Loser!
Reviewed June 2, 2017
I got from Beltone a third generation right behind the ear hearing aid for myself. My wife said we're going to get the best so that's all we've done but it was expensive. Our man, Aaron down in Maumee, Toledo area takes care of mine and he's done a good job. He takes good care of us. They're always available and they call to remind us of our appointments. Having the hearing aid has changed a whole lot of my quality of life because it was getting ugly not being able to hear. I used to sit on the balcony when I went to stage plays but now, I have sat down on the main floor and I haven't sat down there before I got the hearing aid so I just continued but I still miss quite a bit. I can hear the television better, though. We're well-satisfied.
Reviewed June 1, 2017
I've read advertisements about Beltone and I've had friends that have their service. I like everything about it, which is the reason I purchased a second set. If I wouldn't have been satisfied, I would have went to somebody else and spent a lot of money for hearing aids. I've always had Beltone. I've had my second set for about a year and a half now. It increased my quality of life greatly because I can hear what's going on now and it's always been good. I've been satisfied with the service, with their people that do the diagnosis of what I need and with what my local rep does for me. I like him. He's very professional and he takes good care of me.
Reviewed May 31, 2017
My kids were telling me that I ought to check my hearing. I decided that I wanted to go to Beltone. I'm very well pleased with them and I would recommend them. The doctor was very good and the receptionist was excellent. I talked to the doctor and he said, "You need hearing aids." I purchased the little ones that just fit inside the ear. I didn't want people to know that I had a hearing aid. My kids say, "Mom, it won't make any difference." I said, "Well, it makes a lot of difference." But I'm well satisfied with my hearing aids. They help me a lot.
Reviewed May 26, 2017
Beltone is close by and their hearing care professionals who fit me with my hearing aids were very good, confident and understanding. I've been hearing better since and it has increased the quality of my life. Overall, my experience with them has been very satisfying.
Reviewed May 25, 2017
The Beltone hearing aids I purchased were small, which I like. With the hearing aids, I can hear better. The hearing care professional was excellent as well. The only thing is the battery of the hearing aids. There's a company who said they have free batteries while with Beltone, I have to pay for it. It would be better if I wouldn’t have to considering the cost of continuously buying batteries. Except for that, it was a very pleasant experience and I’m satisfied with Beltone’s service, which was in the first place why I went with them.
Reviewed May 20, 2017
03/24 - When being fitted for new devices I was assured that I would not be billed until trial period was over and that I would receive a call when they found best plan for my budget. 04/06 - The whole process was rushed and here I am holding a bunch of paperwork, a bag, and new devices. Happy customer I should be right? The bill came in less than 30 days and the devices were defective less than that. 04/14 - (1) device stopped working and doctor office contacted. 04/18 - Dr. changed filter and battery. Received mailing packaging to return current working devices to be reprogrammed and trade-in device. Meanwhile new device stopped working in (1) day. 04/23 - The device was sent back along with my spare devices to be reprogrammed, and another device to be used as a credit towards new purchase via FEDEX.
I called Dr. office & confirmed with Dr. that devices were received 04/26 in good status and they will be contacting me soon. As of 05/20/2017 NO RESPONSE from provider, no credit received, & no insurance claims filed yet. However, second installment made to finance company who are very persistent with their phone calls. Based on the timeline recorded anyone can see how NOW once $$$ has been transacted the customer service follow up part gets lost. So, ranting over my dissatisfaction with Beltone over the past year makes me wonder why I have stayed a "loyal" customer to them since 2010; some serious reevaluating needs to be done on my part. People with hearing loss and any other disability tend to be looked upon as "secondary" when it comes to companies providing HONEST customer service. What's even sadder is that the companies tend to forget that if it was not for us they would not be in business.
Hi Angela,
Sorry that you had a negative experience. We have reached out to this Beltone location and asked that they follow up with you directly to resolve your issues. Please let us know if there is anything we can do in the meantime.
Reviewed May 16, 2017
My husband and I have Beltone hearing aids. We trust their rep whom my husband has been going to for years. I was satisfied with my first pair, so I decided to go with them again for my second pair. I like that the hearing aids are adjustable and it makes a big difference because I can hear more, so I’m not like in a fog. I’ve been happy with Beltone and they’ve sold several sets of hearing aids because I’ve recommended them.
Reviewed May 15, 2017
I had hearing aids from the VA and a friend I worked with came over one day and showed me his own hearing aids and told me about Beltone. He also said that our insurance paid for it. So, I got Beltone hearing aids and they have only one feature which cuts out background noise and I like it. My experience with the staff who fit my hearing aids could not have been better. It was Steve and he was in Findlay, Ohio. He’s well-versed, easy to get along with and knows what he’s doing. I liked him. I've also had very, very good interactions in all ways with the Beltone professionals since my purchase. I’ve only ever had one problem where the gate wouldn’t snap close, so I called and came in almost immediately. They fixed it, and I was on my way. Now, everybody here doesn’t have to keep repeating themselves, so Beltone has probably increased their quality of life even more than mine.
Reviewed May 14, 2017
I’ve had hearing aids for 25 years and Beltone for around 7. I got the one that goes behind the ear as those are the strongest that are available. Beltone has made a difference and my hearing has been better, but not good enough. I still have some problems and it doesn’t have any possibility of an improvement. I've investigated surgery and that doesn’t seem to be a viable option. It’s very difficult with certain conditions such as certain female voices and some meetings. But it’s the nature of my hearing which is continually deteriorating. That's not anything one way or the other with Beltone. As far as it goes, I have no problems. We’re not at an impasse. What I've got is the top of the line Beltone hearing aids and the best thing about these is that I do have them hooked up to my cellphone.
Reviewed May 13, 2017
Beltone is reputable and has been around for a while. I got the hearing aids that go behind the ear and then has a little plastic tube that goes inside my ear. The new guy at Beltone has been helpful. I had to take the hearing aids back a week or so ago as it was too high-pitched and he was able to fix it for me. But now, I can't hear as well so I need it to be adjusted again a little bit better. Nonetheless, Beltone's good and I would recommend them.
Reviewed May 12, 2017
My husband, Brent, was planning to get his hearing checked after the first of the year and we thought that Beltone was the place to go. The nice thing about their product is that it's not that visible. The person that helped us fit them was great and so was the experience of it all. The hearing aid has really helped my husband. For me, I really didn't know how much I needed it because my hearing loss wasn't as bad as his, but if I didn't get hearing aids, we would yell to each other all the time. Now we don't yell anymore and we are a lot better this way.
Reviewed May 11, 2017
My stepdad bought his Beltone hearing aids about 5-6 yrs ago. He can't hear out of them. They have fallen apart. He paid $5,000.00 for them and every time he goes to Beltone office in Gallipolis, Ohio they keep telling him, "Oh they just need cleaned." So they clean them and he still can't hear out of them and they keep falling apart!!! He's very dissatisfied with Beltone. He said your guarantee isn't worth a crap because he's had nothing but trouble with them ever since he's gotten them and the only thing the Beltone office in Gallipolis, Ohio wants to do is blow him off by cleaning them when that's not the problem!!!
Hello Cindy,
We are so sorry that you had a negative experience with Beltone. We have contacted the Beltone location you visited, and they will be in touch to try to resolve this issue for you. Please let us know if we can do anything else in the meantime.
Reviewed May 11, 2017
I had hearing aids from Beltone before. I had good communication and service from Warsaw Beltone and Mr. Mike. He's been taking care of me and has done a good job. They've been very professional so far. I've been pretty happy with it. However, I have to come in and have the hearing aids I'm wearing now adjusted and turned up a little bit. I've had it for 7 months and haven't been able to hear like I should. We haven't been in contact with them for the past couple of months because I had a surgery and I'm on chemo and possible radiation so I couldn't go back to the Beltone office for now.
Reviewed May 8, 2017
I got my Beltone hearing aids in November but I've always had Beltone for the past 29 years. Their hearing care professionals were fine and very professional. For the first appointment, I had Bill and then John when I scheduled another appointment. I also went in at the end of this winter and had my hearing aids fixed and cleaned. I was in a couple of weeks ago and I have another one scheduled in a month or so. The product's cost and quality are pretty fine. Also, my life has been a lot better than they used to be because without hearing aids, I couldn't hear anything. I've recommended them to a friend.
Reviewed May 7, 2017
I've had my hearing aid from Beltone for about nine months. I had another hearing aid set from HearingLife before, but I lost one of the pair and had no chance of finding it. But the HearingLife representative in this town where I come that's close to where I do my business was off and on didn't have anybody in the office. It was kind of hit-and-miss, and I needed to find something that was steady. So, I got the hearing aid from Beltone, and so far, it has been performing very well. The hearing aids from these two companies are reasonably close, but they're a little different. The one from Beltone has a couple of features that I like better. I had Bluetooth attached to both hearing aids, but the previous one had a separate connector through the phone. With Beltone, I like the plan where I can change the mode through my smart phone as well, for outdoors and all around.
I don't recommend anybody getting hearing aids, but if you've got to, get everything that you can get on them because it doesn't cost any more to have that done. I would have just had the regular one, but this is the mid-range one. There are some hearing aids that are more expensive and there are less expensive ones, but this one hits the bell for me.
I have to go to the hearing care professionals to have them check my hearing aid every two to three months. I've got an appointment to go in, and I just drop in. If I notice that the hearing aid is not working quite right, I go in and they clean the receptacles. I have a job where I have to go to a lot of meetings and my hearing aid definitely makes it better for me that I don't have to strain so much to hear. The only thing I have an issue with is that my wife needs a hearing aid, too, but she won't admit it and she thinks she's okay. But she has the TV turned up so loud, and I have to take my hearing aid out so I don't get blasted out of the room. I would recommend to a friend and someone else to go to Beltone. They were very competent. I had no issues there and the service after my purchase has been very satisfactory.
Reviewed May 6, 2017
I was trying to prove my children and grandchildren wrong, that I didn't have a hearing problem, but I was wrong and they were right. My friend, Peggy, recommended Beltone as she'd gone there. I got their hearing aids that go behind the ear and come down into the ear. My hearing care rep was John on Miller Road and he was very nice and very thorough during the different times I had questions. He was right on top of everything.
Having Beltone has helped me immensely and my hearing is better. It's surprising. There are times that people can't hear and I do. I pick up on things that other people don't. We also bought the battery charger and I think that is a lifesaver instead of the batteries. I take them off at night, put them on the battery charger and it charges right up. I don't have to change batteries every six days. It's just automatically done. I take the battery charger with me if we go on a trip and just plug it in. Overall, it's been very good and I'm glad I did Beltone. I have mentioned Beltone to a friend of ours and Beltone sent me a gift certificate worth $100 for using them. But my friend, Peggy, never got one.
Beltone Hearing Aids Company Information
- Company Name:
- Beltone Hearing Aids
- Address:
- 2601 Patriot Blvd.
- City:
- Glenview
- State/Province:
- IL
- Postal Code:
- 60026
- Country:
- United States
- Website:
- www.beltone.com
