Beltone Hearing Aids Reviews

I've had hearing aids my entire life since I was 2 years old. I've had BTE growing up, and CIC from high school up until recently was told my hearing was getting worse and needed BTE's again. I refused as they hurt my ears and very uncomfortable. Everyone has their opinions on how they feel. I love the fact hearing aids are hidden and out of the weather environment. I'm bald and exercise. Sweating is not a problem with in the ears. Fast forward to current Serene 17s. Just received them less than 6 months ago. I've already had the right aid serviced for a sound malfunction, making the aid work harder with the volume all the way up. Got the aid back, same issue. Was told it was fixed, bs.

I have been using hearing aids purchased 5 years ago. One went bad, the other was working fine. They said I should get a hearing test. I did, and lo and behold, I should have new aids as they were more updated and better. The new aids were $7499.00, guess what, they did not work. Had to make a trip back and they had to readjust so now I can hear. Why didn’t they just fix the older ones, as the left ear worked great. I feel that I was scammed by Beltone and was ripped off. Wish I could return them and get my old one back. I would be much better off and would not be in debt for $7500.00. I WOULD NOT RECOMMEND BELTONE HEARING TO ANYONE. ONE UNHAPPY CUSTOMER.

My grandmother will be 90 in November and on a fixed income and she purchased Beltone hearing aids. Well the hearing aids do not work period but the Beltone people refuse to replace the hearing aids. All they want to do is look at or service them and they are never working in proper order. This is ridiculous especially paying this type of money for a bad pair of hearing aids.

Ben ** is the Hearing Care Practitioner at the Beltone Schaumburg Office. He is supportive and attentive to my Mom’s hearing needs. He always takes the time to conduct quality hearing tests and make the proper adjustments to Mom’s hearing aids. Ben is friendly and compassionate and never makes you feel rushed.

We purchased the new Serenity hearing aids 1 year ago and it has been a nightmare for my wife. They had to replace 1 within 30 days. Since then it has been a pretty much monthly visit to their store. She changes the filters religiously but for 7000 they are terrible. They start sounding scratchy or go out for no particular reason. When the warranty runs out, they will probably go in the trash.

They cost my dad $5500 and he passed six months later. Now they are brand new paper weights. I tried to see if there was a return or a resale value and they tell me that I can donate them and take it off my taxes. You would think there would be a market for brand new hearing aids.

I’ve been very happy with my hearing aids and the service I get at Beltone, they always get me in when I have issues. The technology helps me hear what I was missing, I can’t believe how well I can hear in noisy environments now!

I purchased 2 of Belltone supposedly newest hearing aids, and they are not working! I have complained since I purchased them! I have written the company and had no response! I would get rid of them and replace them with ones from a different company that work except I have way too much money invested in them! I can’t afford to spend it all over again! I have seen 4 different of their so called specialists and they all try to fix the problem but with no luck! I have had both replaced because they didn’t work and still no solution!

I know nothing about the product. My review is about a marketing practice. I am a widow who received an envelope in the mail: address to my husband. Return address only said "Records Division" and "First Notice/Time Sensitive Document Enclosed". Honestly, it sent me into a panic attack. Imagine my relief when I finally open it up and it's a letter telling me that my dead husband hasn't visited Beltone for a hearing screening. If and when my hearing goes, I won't go to Beltone - because there is absolutely nothing wrong with my memory!

The exam was comprehensive and options were explained. Explained how to use and scheduled follow up in a few weeks. Have no information on price comparison. Employees were friendly. Having multiple offices in case of service needed is a benefit.

I love my new Beltone hearing aids! This is my 2nd pair of Beltone hearing aids. My first lasted 6 years! I probably could have gone longer, but I knew it was time. Lindsay ** at Beltone is phenomenal!!

I truly appreciate your dedication to this project. Your hard work and expertise made a huge difference. I really appreciate your time in making sure the issue is being taken care of. Thank you kindly.

My husband purchased Beltone a few years ago, and has constantly had problems. He was told lifetime warranty if they could fix it in the office. But if it had to be sent into the company and repaired it would be $100 each event. That was no problem to us. But this morning he was told that one of his hearing aids could not be repaired and he would just have to buy a new ones for $8,000. So beware. They change their policies as they go. When I asked about the $100 to send in for repair, The receptionist, when confronted lied and said she never told us that. It's a shame to try to rip off elderly people but that seems to be the way of the times. I would give them zero stars if I could.

My initial experience was horrible, honestly I said I'd never go back. My first review started that. After posting my initial review, The owner reached out to me to first apologize and ask what he could do to fix the problem and make it right. We discussed the situation and what happened. He said he would do everything in his power to resolve the issue and a few days later he called me with a resolution, we can certainly live with. Couple weeks later I got my hearing aids. I'm still getting used to them. It's an adjustment to go from not hearing well at all to hearing. Beltone in Mobile will do everything they can to meet your needs with care, dignity and professionalism. Thank You Beltone.

I had a hearing evaluation and purchased the best possible Beltone hearing aids less than 2 years ago. I have been back to the store several times complaining that they did not work right. In frustration I had my hearing and Beltone devices tested at a doctor of audiology office. The results were that my devices were not programmed for my hearing loss. I am so disgusted with Beltone that I wish not to deal with them on any level.

Lead time for devices was long (1+ month), and the time for appointments is also very long. The local office only has a tech one day per week. I have waited nearly three weeks to have moulded aids, but they can’t fit them for another two weeks. They did extend my period to decide whether or not to keep them. I have been using them for over two months now and overall I am not at all satisfied with the performance of the devices. I will probably return them and absorb the $500 “fitting fee”.

My father-in-law (Larry) is a 90-year-old disabled veteran who served his time in the Korean war. Back in February of 2023, he walked into the Beltone store on 435D Stated Road in Dartmouth, MA hopeful to find hearing aid's that might work for him. Sadly, on that day, the Beltone representative successfully persuaded him into a 4-year lease agreement costing him a total of $8,700 (throughout the course of the lease) with a $700 down payment. My father-in-law, when weighing the cost of the hearing aids, asked the rep if the VA would be a better option rather than paying so much money, as he is on a fixed income. Larry shared with his daughter months later that the rep discouraged the idea and said the VA would not be able to help him.

Updated on 01/08/2025: I wrote a one star review a few days ago. I got a call today from Beltone customer service. I discussed my experience and soon after got a call from a fellow who I think was the franchisee. He was not pleasant and did not care what I had to say. He hung up on me. In my earlier comments I forgot to say that the guy who did the exam seemed to have no professional credentials. At least he left the white coat on its hook. I am **.

Bought new aids 3 years ago. Had nothing but problems with connectivity with my phone. They finally gave me 2 reconditioned aids that were supposedly better. Never had a problem again for 3 years. Went last week and got my new aids and nothing but problems after the person at the store said I wouldn’t have any problems. Well guess what these aids are just like 3 years ago keep disconnecting or not connecting to phone. I been keeping records of every time it happens.

Salesperson was very polite informative at first but tried to sell most expensive Beltone hearing aids at $10,000. After 2 weeks, tried to get money back; they were resistant but finally agreed. Allowed me to try cheaper Beltone ($5000) on loan, which I appreciated. When I found comparable hearing aids for under 2000, tried to return them… Finally did but not a good experience. Pressure sales tactics not appreciated…

This hearing center at 14441 Memorial Dr. Houston, TX is listed as a National Hearing network provider by Aetna Medicare Advantage program. I went there to shop for a pair of hearing aids. Mr. Paden ** did my hearing test, and has done a good job, but when it comes to the price, he started with MSRP $11,744, then group discount..., final price $5,574, without mentioning Aetna $2000 allowance. With that price, I can buy a decent hearing aids without using Aetna allowance. Also, there is no free trial period from this store. I was told that I had to pay the full price, If I was not satisfied and wanted to return within 30 days, there was a restocking fee of $400. $400 for 30 days trial, do I have choices? NO thank.

I made an appointment months ago for your store in Clarksville, In. for 06/12/2024. I received a text asking if I was going to make the appointment. I replied yes to the text and then I received a reply saying thanks and that you would see me at the appointment. I drove to the office to find it closed. The sign on the door says the office is open on Wed, Thurs, and Friday. This is not the case.

Purchased hearing aid in Greenville NC office which is associated with neighboring Kinston NC Belltone office. Purchased hearingc about year and a half ago. Hearing aid needs service but both offices are closed and the parent company in Chicago does not know anything about these NC offices. Does not seem possible that the central office which supplied the hearing aids knows nothing of satellite operations using Beltone name.

Alana **. My experience with Beltone Hearing Aids and Alana ** began in February of 2019 when I was diagnosed with a mild hearing loss and was fitted with the Amaze hearing aids. I also quickly learned that the actual hearing aids are only one part of a multi-faceted number of parts necessary to attain improved hearing. A good hearing aid specialist is extremely important. I have yet to have a problem that Alana was unable to fix for me. I have always been able to schedule an appointment in a timely fashion and have never waited more than a few minutes in the waiting room. I also have never felt rushed.

I had to change my time and they saw me the very same day. Worked with me so I could hear better. Cleaned my hearing aids and all worked well. The technician took his time to solve the problem. Great place.

We purchased Beltone Hearing Aids from an in-network office yet they billed my insurance company from an out-of-network location which causes my insurance company to pay out of network reimbursements instead of in network reimbursements… $2000 difference.

Joe ** and Diane are always professional and caring; answering my questions and servicing my hearing aids. I have been satisfied with using this office since I first needed hearing aids, four years ago.

I had a hearing test July 2nd, I had a feeling right away it wasn't your normal hearing test. The person giving it, left the door open to the booth. We discussed hearing aids and I was told I should get them 2-3 weeks. After waiting a month, I called to find out from the receptionist. He told them "I would think about it". I sent him an email asking about my new information. He apologized and said I should receive them 2- 3 weeks. Oct 1st I emailed him. He said My insurance company would not reply. I asked him "If this is the kind of service I am getting when there is a purchase involved, what kind of service would I get for follow ups?" I called my insurance and they said he never sent anything like they did in 2021. I am also going with a different company altogether. I have kept their emails. Just as a reminder in case I ever have a weak moment- NOT to go there.

Both Cindy and David are top-notch at their respective jobs. Always professional and willing to do whatever is necessary to get the job done. Highly recommend the Logansport, In. Beltone office staff. They always do a great job.

People at Beltone have been very professional. The follow up with the people in the reception area has been exceptionally helpful. I am not a user of a Beltone product, but they fit for and service other products. It has worked out beautifully.