Beltone Hearing Aids
About Beltone Hearing Aids
For over 77 years, Beltone has provided personalized hearing care solutions for individuals with hearing loss. Our award-winning, technologically-advanced products are backed by BelCare protection, and are available in over 1,500 locations across the United States.
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Overall Satisfaction Rating
- 5 stars
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- Covers every hearing level
- Compatible apps are easy to use
- Many hearing aid styles available
- Prices not available on website
Beltone has five hearing aids with technology dedicated to reducing background noise and focusing on speech and relevant sounds. Their apps and user-friendly tech make up for vague pricing only found on third-party sites.
Beltone Hearing Aids Reviews
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My appointment was at 2 pm at the Beltone Pharr TX center and I arrived 15 minutes early. I was not seen till 2:31 pm. I was the only client waiting in the lobby. Staff seemed to be taking a break because there was too much talking giggling and laughing in the department.
I was so very delighted to go to Beltone on Oct 6. only to be told by the guy that the insurance I had was a scam. The hearing aids the insurance would pay for would do be no good at all and he could personally sell me used hearing aids. I called my ex. He said no. It sounded like a scam. I wrote a review then the manager called and wanted a meeting on Oct 27. I had gave a bad review and she wanted me to give her a good rating which I did until I met her. She did same thing. Pushed high price hearing aids. Said she could order the insurance ones until I could get the big priced ones.
I was distraught. Here I have insurance and I still can't afford to hear. I called insurance company. They sent me to another place on Oct 28. There they understood I did not have money just the insurance. They knew my hearing was bad but still found hearing aids for me that would work that I could adjust. They ordered them it would take 45 days. I went home, called beltone, told them, "Cancel my order. I won't need your service. I found another place I ordered from." Beltone knew they had not ordered yet but they went and cancelled my order from Hearing Life. Now I have been waiting over 45 days just to find out beltone cancelled the order. How could they do that knowing how I needed to hear. Knowing they had not ordered it was not their order. To me that is not good business.
I’ve been wearing hearing aids since 1995. My experience with David ** goes back at least 10 years. He recommended Beltone Amaze. My hearing loss is profound. He suggested I try the new aids. The moment he put them in my ears it was amazing. I’m so grateful to him for talking me into trying this new technology. He truly is the best, caring, professional, knowledgeable and sincere. I would highly recommend him to anyone who wants results.
They cleaned my hearing aids and checked everything. Checked my ear canal for problems and I am good! Fast and professional! Friendly staff and they make you feel very comfortable with these Beltone people.
Dr. ** was very helpful in picking the right hearing aid for me and was very professional, knowledgeable, comforting. I highly recommend this office. Dr. ** also took care of my Father-in-Law who highly recommended him to me.
Was sold the most expensive hearing aid on the basis that it would be upgraded ($6500) and was not notified that the company Beltone bought the hearing aid from went out of business so I suffered a $6500 loss. Had I been notified maybe they could have gotten me a supply of rechargeable batteries from existing stock. I was called in for my annual check up, not told that my hearing aid was useless, asked to bring my wife with me for the 120 mile round trip and when I got there received a sales pitch on the latest and greatest hearing aid Beltone offers, no discount. I was told hearing aids only last 4-5 years anyway. I was lied to to make a sale in the beginning, mislead on the "checkup" and suffered a $6500 loss. Beltone is not to be trusted.
Front desk receptionist was friendly. Audiologist was knowledgeable and friendly throughout visit. Thoroughly explained the whole process. Gave plenty of options for hearing devices. Test was easy. No complaints!
I believe that my Beltone Aids are the best buy dollar for dollar. My aids are virtually "bullet proof." Their battery life is phenomenal and comfortable. Very easy to wear because they are very light. Exterior interference is minimal and service is very convenient and timely. All employees are very courteous and helpful. I am advised by my technician that further improvements are on the way. My next purchase will be rechargeable.
Have worn hearing aids 50 years plus and since I went back to Beltone, I am now hearing sounds that I was missing out on. Trashed my old Resound aids. They were sent back to manufacturer more than in my ears. Never again with that brand!!
Received advertisement for free hearing test. Called made an appointment and when I arrived the first thing they asked for was insurance papers. I then spoke with the doctor who said they could not provide results that it would cost $250.
Beltone Hearing in Puyallup provided testing at no charge to determine if my hearing loss was job related. They also sent me for State provided hearing exams. The company's personal caring service and follow through was and remains excellent, as well as providing the very best in Hearing Aids.
I was a patient of Dr Peter **, received my hearing aids, he was very patient. Explain things in details, he listen to our questions. Didn't rush. He also made sure how to insert the hearing aid before we left his office.
Always someone to take my calls. Like the 'reminder' 24 hours in advance. Friendly, professional, addresses my concerns, and doesn't try to up charge what I don't need nor could I afford. Like the continued service with same company and usually same doctor.
Death is difficult under any circumstances. My mother died, March 16, 2015, today is August 19, 2020. I have for the last 5 years, received mailings and emails from Beltone, asking if my dead mother would like to purchase a hearing aid. I have a grocery sack full of these mailings and have called repeatedly to be taken off the mailing list. OVER AND OVER, I was promised that it would be taken care of. After I called more times than I can count, I gave up. Today, I received yet another letter from Beltone, addressed to my mother. Enough, is ENOUGH!! THIS IS HARASSMENT AND DISRESPECTFUL.
All was quick and good, very pleased with the Dr and staff. Office is nearby. I would recommend anyone to Beltone. I would definitely buy from them again. Like the new office, clean and spacious. Very professional.
Excellent hearing aid and easy quick service when needed. I have had these hearing aids for 3 years and the cleaning and batteries have been a great savings for the hearing well and comfortably. The people who run the office and the service centers are very kind and efficient and are always glad to help in getting things shipshape!
Just had a free hearing test and cleaning of my devices. The device was adjusted and I can now hear better than when I went in. The staff at the Weslaco office is friendly and helpful. I recommend this product and office. You will be happy with everything. Carol **
I was hard of hearing and I needed something. Beltone was close to where I live. They were very nice and handled everything the right way. With the hearing aids, I can hear better. But, right now, I keep having to turn the TV up more and more even with the hearing aids in. And then, in a crowd, I can’t hear what the person says sitting next to me. Customer service has cleaned the device, worked with them, and tried to set them. It seemed like it helped for a while, but then it got back the same way. I have an appointment with them this month.
I called this location in October 2019 because they aggressively advertise that they do home visits anywhere on Vancouver Island serviced by paved roads. This seemed a good option for my 95 year old stepmother who is confined to a wheelchair and is in a demential care facility. Her hearing aids need replacing. I was told I would receive a call back when "the home visit schedule is finalized".
Five weeks later, on November 29 (Friday) I called back to see what was going on. After a lot of humming and hawing the receptionist admitted she had forgotten my request. I requested an urgent call back for Monday (since no one else was there). Received the call back from the technician/manager/whatever on Monday and was informed by him that home visits were no longer being done since he was only on site three days a week when he drove up from Victoria. When I asked why the visits were still being advertised and no one had bothered to communicate the discontinuation to me his response was I didn't have to do business with Beltone. Yup, got that right.
I strongly believe this organization advertises their home visits as a ploy to get potential customers to call (which I think is not in compliance with the competition regulations, but I could be wrong). At best, the advertising is wildly inaccurate. Furthermore, and probably even more troubling, there was no expressed remorse or apology around keeping a 95 year old dementia patient waiting for more than five weeks. These are supposed to be health professionals and I am sure they are fully aware that elderly patients in general are terribly isolated when they cannot hear. Dementia patients in particular have already lost so much - it seems taking the audio sense away as well is unnecessarily cruel.
I am beyond angry that she was treated this way. Shame on you Beltone for allowing this kind of substandard and uncaring service. It certainly makes one wonder what else in their advertising is "inaccurate" and what else falls into the category of buyer beware. My advice is to do what I am doing and run, not walk, to another provider.
Lots my hearing aid after 7 years. Insurance company pushed me to Beltone. Right out of the box, the top-end hearing aid sold/fitted to me by Beltone has ongoing issues. Harmonics - A resonant can be hit at multiple frequencies - causing a matching "tone" to be added. It started off with the email alert on my phone, then I noticed it during songs on the radio, then during conversations with women. In a restaurant setting it is almost unusable. Another unit is on the way. But the first sign of another resonant frequency - I'm asking for a full refund.
Kelly ** went above and beyond with her knowledge and expertise. Never have my wife and myself ever experienced anyone that had such knowledge about hearing aids, everything about her service was positively amazing. A very talented individual and I highly recommend her as talented “hearing aid specialist”. They are located at; 202 West Highland Dr. Lakeland Fl. 33813, 863-619-9900. Don & Patricia ** Lakeland, Fl.
I have known about Beltone for a long time, and my hearing had gotten bad. And I’ve decided to go up and talk to them. I had nothing but a good experience with them. Their customer service has been good. They were very helpful, and I couldn’t have asked for any better service. When I go to church, I couldn’t hear the preacher or when I'm in any kind of meeting, I couldn’t keep up with it. But I can hear better since using my Beltone. I’m well satisfied with it. And I noticed I can hear the television, I don’t have to have it as loud for me to understand what they’re saying on TV.
I have tinnitus and I can't understand a lot of what's being said, especially by higher pitch. I saw an ad for Beltone and I decided to go through them. Their customer service handled my situation very well. Since using Beltone, I can understand people a lot better when they're talking, especially when it's a higher pitch sound that is coming through.
I had gone with the VA and I got a hearing aid that wasn’t worth a darn. It was a very cheap one and it wasn’t very good quality. I couldn't hear with it. Most of the men talk loud enough that everything comes through good but with women, I could not pick up what they were saying. With Beltone, I also have a lot of problems but it’s better than what I had. Plus, the young man who takes care of me is very customer-friendly and he appears to try to do everything he possibly can for me. I’m very satisfied with his work.
Lately, I’ve noticed a couple times that my battery does not last as long as it should. About eight hours of the day, it would start beeping and giving me a tone, and then it would stop. Then maybe a few minutes later, the other would do the same thing. The rep told me that there was a button on the back, which is the reset button. He told me to push that and I did. He thought that would take care of my problems and it hasn’t. It has never needed resetting on the charger.
My family told me that I wasn’t hearing very good, and I was having to ask everybody to repeat things. I had received a thing from Beltone and I thought, “Well, why not?” So I went up and talked to them, which was more convenient than having to drive all the way into Memphis. Their customer service rep was very nice. Since I started using their hearing aid, I hear better, more like one on one. But not that great of a difference. I knew it was gonna cost a lot because I had already checked into everything. I was expecting to be able to hear better than I do, but I’m pleased with what I have.
I have a minor hearing loss. My wife and other people have begun to detect it and we've talked about it off and on over the past six months. Then we received a $1,000 discount in the mail and so I decided to go ahead and see what Beltone was about and moved forward with it. A number of different tests dealing with ranges from the bass up to alto or tenor were done and detected a problem with hearing at the high pitch level.
Then for word clarity, they ran a series of 60 sounds or words that have various types of sounds like CH and SH sounds. Through that analysis, they determined that it wasn't a question of clarity and understanding because I only missed 1 out of 60. They also did a distance test with the test on the hearing aid system itself. The rep walked out of the room and talked at a normal voice to see if I could hear it through the hearing aids, which I did. He explained all the testing within both from the bass to the middle range to the high range, the differences, and the functions.
My hearing aids have been good. I have various settings because they are for different purposes, restaurants, at home or in a car. But initially, I had a problem with the way I was setting it back into the charger in the evening. I can rub the hearing aid attachment and I can hear the sound of the rubbing and everything with it right there. There were many times when it wasn't linking on the cellphone. If it wasn't linking, I couldn't reset it for the different environments that I was in. But that seems to have been corrected because I was told to lightly set the hearing device into the charger. I had been pushing it down and I don't know if that had any impact on it or not. I've started doing it with the way I was told and there has been no problem with the link at all. That problem was not with the hearing aid though. It was about the Wifi linkage connection. At this point, I'm satisfied that my hearing aids are working.
Beltone's reps tested my ears and sold me some hearing aids. They were local and the guy whom I spoke with put a good bit of pressure on me to buy them. The ones they sold me were too expensive though. Still, Beltone has been fine to work with.
Beltone's rep was helpful with setting my hearing aids up and making sure everything was okay. Since getting them, the hearing aids have been helping me hear better. Sometimes, while watching TV, the different sounds have a tinny sound to them. But other than that, the hearing aids work fine.
I had hearing loss from my childhood and it progressively got worse over the years. Then, I had a job in an office space where I had to be super quiet and I can’t hear when they talk. I was really loud and I didn’t even know it. And I’ve learned to lip read. My supervisor did not know I was almost deaf until we had the conversations because I would cheat and see what she was saying and piece it together. I had no choice and was forced to get hearing aids. I did research and purchased Beltone for their reputation.
When I got my first set, I truly heard my husband’s voice for the first time and we’ve been married almost 30 years. I cried the time I heard it. The lady that set me up with it was amazing, she sat there and cried right along with me. I could hear her and even the people in the hallway. I could understand what they were saying. When I go to their office, they know me by name. They genuinely care and it’s not about the money. They try to do everything they can to save me what they can. And they make the aids last as long as possible.
In general, I can have a full-blown conversation with somebody and not have to struggle as much. But with these hearing aids I have now, I’m struggling because my hearing is getting progressively worse and by the end of the year, it’ll be gone on the right side all completely. I’m getting ready to get my third set because my second set is just about the end of their road. What I have now is the one that goes in the canal, and then it’s over the ear, and behind the ear, and that’s probably what I’ll get again. The lady said what might work better for me is the one that’s molded to my ear and it goes inside but we’ll discuss those options when it's time.
It is what it is. I had to pay to get what I have to have, but it’s expensive. The next ones are gonna be $6,000, $7,000 so it’s sad. But they’re well-built hearing aids. My husband wouldn’t listen to me and went to some hearing aid place and he had nothing but trouble with his. I kept trying to say that mine had never broken and my batteries last a good week. I take them out at night and open the battery case so it's not running 24/7.
Beltone Hearing Aids Company Information
- Company Name:
- Beltone Hearing Aids
- 2601 Patriot Blvd.
- Postal Code:
- United States
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