Beltone Hearing Aids Reviews

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About Beltone Hearing Aids

For over 77 years, Beltone has provided personalized hearing care solutions for individuals with hearing loss. Our award-winning, technologically-advanced products are backed by BelCare protection, and are available in over 1,500 locations across the United States.

Pros
  • Covers every hearing level
  • Compatible apps are easy to use
  • Many hearing aid styles available
Cons
  • Prices not available on website

Beltone Hearing Aids Reviews

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    How do I know I can trust these reviews about Beltone Hearing Aids?
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    Page 2 Reviews 10 - 40
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    Reviewed May 9, 2024

    Purchased hearing aid in Greenville NC office which is associated with neighboring Kinston NC Belltone office. Purchased hearingc about year and a half ago. Hearing aid needs service but both offices are closed and the parent company in Chicago does not know anything about these NC offices. Does not seem possible that the central office which supplied the hearing aids knows nothing of satellite operations using Beltone name.

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    Installation & SetupStaff

    Reviewed Jan. 27, 2024

    Alana **. My experience with Beltone Hearing Aids and Alana ** began in February of 2019 when I was diagnosed with a mild hearing loss and was fitted with the Amaze hearing aids. I also quickly learned that the actual hearing aids are only one part of a multi-faceted number of parts necessary to attain improved hearing. A good hearing aid specialist is extremely important. I have yet to have a problem that Alana was unable to fix for me. I have always been able to schedule an appointment in a timely fashion and have never waited more than a few minutes in the waiting room. I also have never felt rushed.

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    Reviewed Jan. 22, 2024

    I had to change my time and they saw me the very same day. Worked with me so I could hear better. Cleaned my hearing aids and all worked well. The technician took his time to solve the problem. Great place.

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    Reviewed Dec. 26, 2023

    We purchased Beltone Hearing Aids from an in-network office yet they billed my insurance company from an out-of-network location which causes my insurance company to pay out of network reimbursements instead of in network reimbursements… $2000 difference.

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    Staff

    Reviewed Oct. 23, 2023

    Joe ** and Diane are always professional and caring; answering my questions and servicing my hearing aids. I have been satisfied with using this office since I first needed hearing aids, four years ago.

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    Customer Service

    Reviewed Oct. 3, 2023

    I had a hearing test July 2nd, I had a feeling right away it wasn't your normal hearing test. The person giving it, left the door open to the booth. We discussed hearing aids and I was told I should get them 2-3 weeks. After waiting a month, I called to find out from the receptionist. He told them "I would think about it". I sent him an email asking about my new information. He apologized and said I should receive them 2- 3 weeks. Oct 1st I emailed him. He said My insurance company would not reply. I asked him "If this is the kind of service I am getting when there is a purchase involved, what kind of service would I get for follow ups?" I called my insurance and they said he never sent anything like they did in 2021. I am also going with a different company altogether. I have kept their emails. Just as a reminder in case I ever have a weak moment- NOT to go there.

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    Staff

    Reviewed Sept. 26, 2023

    Both Cindy and David are top-notch at their respective jobs. Always professional and willing to do whatever is necessary to get the job done. Highly recommend the Logansport, In. Beltone office staff. They always do a great job.

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    Staff

    Reviewed Sept. 22, 2023

    People at Beltone have been very professional. The follow up with the people in the reception area has been exceptionally helpful. I am not a user of a Beltone product, but they fit for and service other products. It has worked out beautifully.

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    PriceStaff

    Reviewed Sept. 21, 2023

    I have been using hearing aids for the last 10 years or so. First one was Oticon "In the canal", after using it three years or more I upgrade it to higher one. Same brand. Both are still working perfect till now. A year ago I contacted my insurance company to buy new expensive good hearing aids, they refer me to an agent who sells Beltone, he convinced me that Beltone is way much better than the ones I have.

    I bought them and paid $4500.00. Since then I had to return them for repair many times for different reasons, they just keep to stop working. Yes they have free service for three time in first year, and three years warranty, but after the three times the agent start charging me for handling the service, he did that two times so far, ten days was between the two times, don't know when they will stop working again.

    In short, they are the worst hearing aids, my old cheap ones are much better. I decided to put the Beltone aside and go back to use my old Oticon. My advise is: buying Beltone is buying a headache. They are expensive and don't worth the money. First year and had to be returned more than four times for fixing, god knows what will come in the coming two years, and how many times they will be returned for fixing. After all, it's a loss of $4500.00. Thanks to BELTONE.

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    Customer ServiceInstallation & Setup

    Reviewed Sept. 18, 2023

    I had an appointment with them today but no one could let me know that they would be out of the office today. So I make the drive there, which by the way takes me a little more than an hour to get to, only to find a sign on the door stating they'd be out of the office today. If you're going to have a business please take the time to call your patients and let them know that you are not going to be in the office the day of their appointment and have them reschedule rather than them having to drive all the way there and waste gas and not be seen.

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    Staff

    Reviewed Aug. 16, 2023

    Went there for periodic hearing aid cleaning & Maintenance service, which was done very efficiently. In addition got free coaching on how to get multiple other benefits out of my gadget by minor adjustments, I could do myself. Now have confidence in its usage, thanks to her dedication to service she provided.

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    Reviewed May 27, 2023

    I purchased two pairs of Beltone Hearing aids and had problems with each pair. First, the right one stopped working and they had to send it back. Then, the left one quit and the same results. The second upgraded pair was no better. The right one quit working and had to be replaced again. Soon it fell apart and the left one stopped working altogether. Had to go back to my old pair until the right one quit again. I will never buy Beltone again. Poor quality products.

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    PriceStaff

    Reviewed May 15, 2023

    Our family wanted Faye to have quality hearing aids, after not much success with cheaper aids. Now she has died & it seems to be no way to get even a partial rebate / refund of the $5000+ cost. Beltone reps keep telling me to give them to someone who needs them. I realize the outer shell is custom for her ear; however I would like even a partial refund of the receiver which works fine.

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    Staff

    Reviewed April 13, 2023

    I took my mother to the office in Sycamore, Illinois. The Hearing Care Practitioner was very thorough. She did a fantastic job explaining the results to my mom. No question left unanswered. More importantly her aids she purchased are now 3 years old and doing great. When they do stop working it is because they are clogged with wax and mom forgot to clean them. We couldn't be happier and hope you will give them a try. Couldn't be more pleased.

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    Customer ServiceStaff

    Reviewed Jan. 16, 2023

    According to online Belton ads: "schedule a Free appointment... free comprehensive eval." Then in person Diane said, Free exams ONLY if you agree to buy our aids, OR, free but we'll give you no results or audiogram (if you go elsewhere). From ads, I expected new audiograms I would send to my hearing aid provider thru my health insurance, and I said so right from the start. This Beltone provider, Diane, had very poor customer service skill, as well as generally unfriendly attitude. I was shocked. I only researched their ads AFTER I returned home from this upsetting experience. (Also, the receptionist did NOT know WHY she required to copy my driver's license. "Just policy" is not a sufficient reason.)

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    Price

    Reviewed Dec. 10, 2022

    I made an inconvenient trip to the Beltone store to check out what was apparently $998 hearing aids. I have 2 degrees and a certificate in graphic arts and I couldn’t tell the flyer price was for one aid. What would an elder person with comprehension problems do? I doubt many people need one hearing aid. I’m very disappointed in Beltone intentions or unintentional bait and switch.

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    Staff

    Reviewed Sept. 13, 2022

    Mr. Kevin **, as always, provided excellent and informative service while repairing a malfunctioning hearing aid. In addition, he downloaded the Beltone application and synchronized my smartphone with the hearing aids while clearly explaining the various features and functions to enable a better performance of the two hearing aids. His personal and professional interactions enhanced the overall repair experience.

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    Customer ServicePrice

    Reviewed Sept. 10, 2022

    I received my hearing aids sent by my insurance company to Beltone. So far I have been back three times for adjustments. One time my hearing aid stopped working while I was out. So far I can hear a little better but can't hear on the phone very well. I can't hear in crowded environments and I have trouble hearing at work. If it's quiet I can hear. These were very expensive $3100 after my insurance co paid $700. So I am contacting Aetna Monday to discuss this. Not worth $4500.

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    Reviewed Aug. 16, 2022

    I was on time for my appointment. Someone came in after me with no appointment and he was seen first. There was no apology for my extra wait time. I would expect more consideration for scheduled customers.

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    Staff

    Reviewed July 14, 2022

    I purchased a pair of your hearing aids from your office Evansville, in, on Burkhardt Rd. about a year ago. For a couple months, they have not worked to where I could actually hear well. Your first 2 managers told me if I wanted to trade up, I had a one time offer to do so, without any additional charge. I phoned Jen, your only receptionist here, a month ago, told her of my problem, and she firmly told me your current manager would do absolutely nothing. I paid $5000.00 for something I am not able to use. Anywhere. Yesterday, I went to Best Buy, purchased a pair from them for $249.00 and I can hear perfectly with them.

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    Staff

    Reviewed July 6, 2022

    Joe is an excellent tech and always pleasant. I have had a lot of trial and error and he has worked well with me. Beltone has made many improvements as these are the clearest Beltones I have ever used. If I was to have any kind of improvement it’s just that the availability sometimes is hard when a wire or something breaks. But other than that these have been my best hearing aids ever I think.

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    Installation & SetupStaff

    Reviewed March 31, 2022

    Appointment on time. Review of test results were much the same as a previous test taken several years ago. Professional testing agent and very good explanation of high frequency deficit. Will schedule another test in a year or so.

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    Reviewed Feb. 17, 2022

    Always enjoy the visit and support with my semi-annual checkup. Not only great service and consultation during the visit, but also receiving text message reminders prior to the appointment to remind me and confirm that I will be there.

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    Staff

    Reviewed Jan. 25, 2022

    I purchased my Beltone hearing aids from Englewood Florida and found them difficult to wear. Dr. Jeff was awesome and changed the little buds that go in your ears and they are now very comfortable and I can wear them all the time. Really made a difference. Since I work in Venice I changed to the Venice office. Dr. Jeff is at that office as well so it made it easy. Also Lisa, his receptionist, was always ready to accommodate. Since I care for a sweet 95 year old blind lady, and her hearing aids were no longer working, I suggested she try Beltone. I took her in to meet Lisa and Dr. Jeff. They did a full evaluation and we’re able to fit her with Beltone hearing aids that were far superior to what she did have. Both of us could not be happier! I highly recommend if you need new hearing aids or an evaluation, please go see Lisa and Dr. Jeff! Just tell them that Cheryl told you to go in as they are the “Best”.

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    Staff

    Reviewed Jan. 21, 2022

    My appointment was at 2 pm at the Beltone Pharr TX center and I arrived 15 minutes early. I was not seen till 2:31 pm. I was the only client waiting in the lobby. Staff seemed to be taking a break because there was too much talking giggling and laughing in the department.

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    Customer ServicePriceStaff

    Reviewed Jan. 5, 2022

    I was so very delighted to go to Beltone on Oct 6. only to be told by the guy that the insurance I had was a scam. The hearing aids the insurance would pay for would do be no good at all and he could personally sell me used hearing aids. I called my ex. He said no. It sounded like a scam. I wrote a review then the manager called and wanted a meeting on Oct 27. I had gave a bad review and she wanted me to give her a good rating which I did until I met her. She did same thing. Pushed high price hearing aids. Said she could order the insurance ones until I could get the big priced ones.

    I was distraught. Here I have insurance and I still can't afford to hear. I called insurance company. They sent me to another place on Oct 28. There they understood I did not have money just the insurance. They knew my hearing was bad but still found hearing aids for me that would work that I could adjust. They ordered them it would take 45 days. I went home, called beltone, told them, "Cancel my order. I won't need your service. I found another place I ordered from." Beltone knew they had not ordered yet but they went and cancelled my order from Hearing Life. Now I have been waiting over 45 days just to find out beltone cancelled the order. How could they do that knowing how I needed to hear. Knowing they had not ordered it was not their order. To me that is not good business.

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    Staff

    Reviewed Dec. 22, 2021

    I’ve been wearing hearing aids since 1995. My experience with David ** goes back at least 10 years. He recommended Beltone Amaze. My hearing loss is profound. He suggested I try the new aids. The moment he put them in my ears it was amazing. I’m so grateful to him for talking me into trying this new technology. He truly is the best, caring, professional, knowledgeable and sincere. I would highly recommend him to anyone who wants results.

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    Staff

    Reviewed Oct. 25, 2021

    They cleaned my hearing aids and checked everything. Checked my ear canal for problems and I am good! Fast and professional! Friendly staff and they make you feel very comfortable with these Beltone people.

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    Reviewed Oct. 15, 2021

    I gave Beltone a 5-star rating because I’ve always had great service here. People are friendly, helpful, and they’ve taken care of my hearing aids for the duration of 10 years that I’ve had them. And I’ve said to a friend that the product is quality products, and if you service them and take care of them, they last for a long time. Thank you.
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    Staff

    Reviewed Sept. 16, 2021

    Dr. ** was very helpful in picking the right hearing aid for me and was very professional, knowledgeable, comforting. I highly recommend this office. Dr. ** also took care of my Father-in-Law who highly recommended him to me.

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    Beltone Hearing Aids Company Information

    Company Name:
    Beltone Hearing Aids
    Address:
    2601 Patriot Blvd.
    City:
    Glenview
    State/Province:
    IL
    Postal Code:
    60026
    Country:
    United States
    Website:
    www.beltone.com