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Beltone Hearing Aids
Beltone Hearing Aids
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Overall Satisfaction Rating
3.74/5
  • 5 stars
    41
  • 4 stars
    7
  • 3 stars
    7
  • 2 stars
    5
  • 1 stars
    9
Based on 69 ratings submitted in the last year
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Beltone Hearing Aids

ConsumerAffairs Accredited Brand

For over 77 years, Beltone has provided personalized hearing care solutions for individuals with hearing loss. Our award-winning, technologically-advanced products are backed by BelCare protection, and are available in over 1,500 locations across the United States.

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619 Beltone Hearing Aids Consumer Reviews and Complaints

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 20, 2019

I have a friend the in the town where I live that has done business with John from Beltone. I talked to John and I liked him. He’s a heck of a nice guy. He was very good to me and treated me like gold. The service couldn't have been any better. I decided right then and there to go with Beltone and get a hearing aid from them. Years ago, I got hurt in a mine accident and my workers’ comp sent me to a regular hearing doctor in Evansville, Indiana. So, I had to go down there and do my hearing test. They printed out all my results for me and then I took them to John at Beltone. He worked with me really well and the help he gave me was wonderful. I got a top-of-the line model that costs $8,350 and it has got a good warranty on it. It goes behind the ear and it has a little thing on it that is plugged into the ear.

John has done me a great favor and I appreciate what he did. My daughter is an assistant at Toledo University Basketball. We were going up there for a big deal over the weekend and I asked John about the hearing aid because I wanted to really hear what was going on. My workers' comp was paying for my hearing aid and I was not supposed to get it until it was paid for. But John let me take it with me and he said that he was not worried about me. He had talked to the workers’ comp people and they had said that his check would be with his business within 10 days, and it was.

Since I put my hearing aid in, it sure made a world of difference. When I sat out in our big family room at home to watch the news on TV, I had the volume on 26 before and my wife sat in the living room and watched television there because the TV in the family room was too loud for her. But now I've got the TV volume on 6.

So far, my experience with Beltone has been really well and I couldn’t have been treated any better. The girl that works for John, Katy, helped me too when I had a little problem one time. John had shown me how to clean the hearing aid and I thought I had cleaned it, but I still had a little earwax in it. Katy cleaned out my hering aid and put a new rubber thing on the end, and I was on my way in two minutes. I've told a guy who was gonna get a hearing aid to go down there to Beltone and see John. My hearing aid has helped me tremendously and I should have had it a long time ago. Now, I've even got John's cellphone number and he told me to call if I have any problems.

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Rated with 5 stars
Verified Reviewer
Original review: Dec. 8, 2018

This is a real game changer. I had one to try out for a week, and I must say that I was quite pleased with the MyPAL Pro. Set in front of the television, and it streams the audio directly to the hearing aid eliminating that clarity loss for lack of a better term we users of hearing aids experience. Don't get me wrong, I love my Beltone hearing aid, it was real eye opener for me when I first tried one. I thought my previous hearing aid was OK, it did the trick, but when I tried a Beltone hearing aid, it felt like I went from using a toy you get out of one of those bubble gum machines at your local grocery store to a real professionally engineered, professional quality hearing aid. A Ford Pinto to a Lamborghini. Hot dog to a steak. It was, and still is great. Throw in the easy access to Beltone hearing specialists, and a lifetime of care, and it was perhaps the smartest purchase I've ever made.

Peter at the Howell outlet has been the best, and does not hesitate when I ask to try a device. I've tried the TV Link, and now I've tried the MyPAL Pro, and they were both impressive. When using the MyPAL Pro, I feel that my “understanding” of the television went from about 75% to close to 100%. What a difference having the audio stream directly to the hearing aid made! I used it with it being connected to the television, and in front of the television in microphone mode, and it was amazing how they both improved my understanding, and the clarity of what was being said on the television. Game changer! I can't say enough good things about it, I can't wait to get my hands on my own. I was bummed when I had to return it to Peter at the Howell, MI outlet. As far as the television is concerned it worked just as well as the TV Link, but is more flexible being mobile.

I also took it to the theater to see Bohemian Rhapsody as a benchmark test, and it passed with flying colors. While I still used the CC device a few times during the movie, the performance of the MyPAL Pro was phenomenal. It provided really clear audio streamed directly through my hearing aid. I was hearing the great music of Queen, in a movie theater, and could actually understand 99% of what was being said/sung.

Of course, I also tested it in a group conversation setting, and it worked quite well in that environment too! Game changer! I know, I know, I say that a lot, but in my defense, the MyPAL Pro is a game changing device. If I had my way, I'd make this part of the package of a standard hearing aid purchase, it helps THAT MUCH. You know how we get tired of asking people to repeat themselves, it's annoying to us, and it gets annoying to those people you interact with on a daily basis. They won't say so, but trust me it's annoying. The MyPAL Pro put an end to that. I could even leave the room, and still follow along with the conversation, so it's kind of like it gave me a super power...

My review? 5 stars. You are going to want this device. It WILL improve the quality of your life. It WILL improve the quality of the lives of those you love that live with you, and interact with you on a daily basis. No longer will you deal with the frustration of “not quite” getting what is being said by those around you or on television. My best advice is to get to your local Beltone outlet, and try one out. I think you will be quite pleasantly surprised. GAME CHANGER.

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5 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 14, 2018

I have minor hearing loss. I still hear reasonably well without the hearing aid but I was having difficulty in groups, particularly in say a board meeting where a lot of people are sitting around in different places in the room. And I began to notice as I was having problems hearing some of the people in the room. Also, sitting in our kitchen with the radio on relatively low and my wife right across the table from me, I could hear the radio but I couldn't always understand her, so there was a problem there. I had a pair of basic hearing aids that I had purchased nearly five years ago and recently, I got to thinking that I really needed to go somewhere and have my hearing evaluated with the hearing aids in my ears. And that was what led me to Beltone.

I've been aware of Beltone for years. The folks there were very kind to run some tests with me with those hearing aids on and resolved it. I had had some hearing loss after the time that I was tested that led to the initial purchase. And so I decided to upgrade and bought their Amaze level brand, which I really appreciate being able to control with my cell phone or the remote and my hearing is better. I won't say it's perfect and I know that no hearing aid is gonna restore that. But I am able to handle situations now by being able to adjust back and forth with either the cell phone or the remote and function it in a way that I was having trouble doing.

I knew that I was gonna have to spend some money as I was fully aware that if I was gonna get a good set of hearing aids, I was gonna have to pay for them. So, I was prepared for that. And when I saw the features that were available, it didn't take much to convince me when I see something of quality electronically. It's not easy to back all of the features that are in these hearing aids without having to spend a lot of time in research. I got what I paid for. Also, Beltone has some very fine people. They were patient, thorough, and very careful. I'm very happy that I stopped by there.

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4 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 10, 2018

My hearing loss at first was just borderline and two years later, it was below the line. We had a Beltone store in Wabash. It was convenient and they were sending me information in the mail about their pricing. I took advantage of the free examination. The gentleman that works with me is very nice. He gave me a complete test and he knew the products and the warranties. Even his secretary is top-notch and really very knowledgeable about it all. I've taken my hearing aids there and the rep I work with was kinda thin there for a while because he was doing several offices. But his secretary was always able to clean them and readjust them. They're a really nice outfit to work with in Wabash.

When you can go and get a bunch of stuff online only at a fraction of the cost, hearing aids are too expensive. I paid over 7,000 for my first pair. Then, I went in for my yearly checkup, which they never charged me for, and I decided to upgrade. It was the same amount, except I got a trade-in allowance on them. They let the trade-in of the old ones for 2,800. I paid 1,000 on it and I’ve got a year to pay it off with no interest.

I upgraded my hearing aids and I really like them. They're so comfortable I actually got in the shower with them the other night. These are a little bit bigger than the ones I previously had because the batteries are a little bit bigger. Their rep said the other ones' batteries would go out about every three to four days if I wore them every day and these last seven to ten days. Also, when I turn the hearing aids down, I can hear it click in both ears, which the other one didn’t do. And I can turn them down or I can hold them down and they would down background noise that my other ones never did. So, the technology is a lot better and, for some reason, they fit in my ear better.

When I take my hearing aids out now, it’s like I’ve got mufflers on me. They’re a big difference in the hearing. And I can wear them to the movies now and if it's a movie where there’s a lot of action, I can turn them down a lot easier. I recommended Beltone to my brother-in-law four years ago and he went with them in Huntington and got his.

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3 people found this review helpful
Rated with 5 stars
Verified Reviewer
Original review: July 10, 2018

To say I am extremely satisfied with my products and service with Beltone, is really not doing them enough justice. I’m 31 and have been wearing hearing aids for about 10 years now. I usually just went to whatever audiologist my PCP recommended, with less than satisfying results and usually exorbitant fees and medical bills. I’ve had about 5 different audiologist work with me through this last decade, and NONE of them came close to the magnificent service and products I’ve received through Beltone. Beltone truly cares for their customers and it shows through their commitment to their customers. I recently moved from a different state. I was incredibly sad to leave my office I got the hearing aids in. It was truly the first time I felt like I was being taken care of and NOT taken advantage of.

My world was changed at the office in Woodstock, VA when I was given Bluetooth technology through my hearing aids! It was an amazing struggle to use the telephone before this, and in an instant, everything became so much easier for me. I will always be grateful for the service and respect I received there! I was told to follow up with a different Beltone office in the current city I live in. Due to my history with audiologist, to say I was nervous is an understatement, but I was not disappointed! Even though I did not purchase my aids at my current office, the staff was/is incredibly kind and understanding of my personal situation. They gladly took over the care and cleaning of my product, and welcomed me with open arms and amazing hospitality!

I am continually awed and inspired by the treatment and care I receive through Beltone. As long as I need hearing aids I will never go anywhere else for them. I am extremely satisfied with my product and service and I HIGHLY recommend this wonderful company to anyone who needs hearing aids. They are truly remarkable in every aspect that I’ve experienced with them. Thank you for everything you have done for me!

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Beltone Hearing Aids response

Thank you for the kind words Gabrielle. We are so pleased to hear of your positive experience! Quality service and care is incredibly important to Beltone, we are thrilled to hear our customers are receiving the best service possible.

4 people found this review helpful
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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 21, 2019

My hearing loss is minimal but I have a job where I have to hear everything. My mother and sister have both been with Beltone and they’ve had success with the company. I've dealt with a doctor and her receptionist and it's been excellent. I have a Bluetooth rechargeable hearing aids and I like its ease. It's just an adjustment getting used to having it and the maintenance and taking it in, taking it out, and forgetting that they're in. The aids are extremely expensive. I'm also losing a charge on one of it. It's quitting at about eight hours through the day. But I'm going to see them about it. I've been happy and have highly recommended Beltone. They're great.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 14, 2019

My hearing wasn’t that great before and everybody told me I need hearing aids. I went to Beltone because they were pretty easy to get to from my home. I can just zip in down the back road and they're right there. They gave me the hearing aid test when I was in their office and the doctor was pretty good. He explained everything. He's gonna give me a hearing test without my aids on this month. Also, I have an appointment with them next month for a checkup on how things are going.

I got the behind the ear model and sometimes they irritate my ears so I take them out, put them in a little box, and put them away for a while or for a couple of days. But normally, they have been there and I find them useful. I put them in if family is around and I can understand what my family has to say and everything else. Also, they're all electric so I don't have to worry about batteries. I was given a little box where I put the hearing aids in at night and it charges them up and keeps them charged up. I've had a pretty good experience with Beltone and I'm well-satisfied.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: May 11, 2019

I have partial hearing loss. The customer service rep helped in various ways to use the Beltone hearing aids and how to get the most out of its batteries. All hearing aids are very expensive and I chose one that was a moderate price. I got the over the ear style and I thought it’d be more effective. I had an in-ear one and it wasn’t as effective as I thought it could be. Since having the hearing aids, I can now sing along in church. I could also hear the television. I didn’t have to have it up as high. And sometimes, I could hear the dinger on the oven that I wasn’t able to hear before, and I can hear an awful lot of residual noise too.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 24, 2019

I have minimal hearing loss and I went through Medicaid. They signed me up and I went with Beltone Hearing Aids. The Beltone representative was very pleasant and it was good dealing with her. She recommended the hearing aid model where the receiver is behind the ear so I went with that. Although it was the most expensive model and it's too expensive, its quality is good and it is working well. I like that I can hear better with it and it has improved my life.

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 22, 2019

I had 50% hearing loss before contacting Beltone. I chose them over other hearing aid companies since they're well known and because of insurance. The Yuma station had excellent service. I had nothing but excellent interactions with the representatives. Everything was perfect from the time I first went in, to having the hearing test, getting my ear pieces, and going back twice for adjustments. I went with the receiver-in-the-canal style of hearing aid. I had to get used to it, but now it feels comfortable and I couldn't be without it. My hearing aid works very well and I'm also very satisfied with its cost. I told other people about it and they went and received hearing aids and treatments from the same company and the same office. My Beltone hearing has made my life a lot better. It has improved my life 100%.

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 19, 2019

My hearing wasn’t what it should be before I got Beltone Hearing Aids. I could hear the sound, but couldn’t make out the words and thought everybody was mumbling. I saw Beltone's ad and thought it was the one. I took a free hearing test from them in the store, and have had my hearing aids for 15 years. Their rep gave me another hearing test and I just got new hearing aids. I got the inside the ear hearing aid model and had the insurance to cover it. My hearing is a little bit better with the new hearing aid. The people at the store are so good. Rick and Mary are both excellent. The helper fixes up a gift bag and there were little items in it that I use in general all the time. It was really amazing.

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Rated with 2 stars
Verified Reviewer
Original review: April 17, 2019

I have had Beltone Hearing Aids for about 3 years. I am not unhappy with the hearing aids themselves, but I am very unhappy with the company itself. Hearing aids need regular cleaning and to be checked regularly to avoid problems. I have experience twice having an office close with no notice. In fact twice, I have gone to an appointment only to find that Beltone closed the office and did not have the decency to call and cancel upcoming appointments. That happened for the second time today when I traveled 35 minutes across a bay to get to an appointment only to find the office closed and another business in the same location. When I called Beltone I was told that the office was closed 2 months prior and yet I and I assume other customers were never notified.

3 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: April 13, 2019

Biggest piece of junk I ever bought. I got these hearing aids about three years ago. Just as the warranty was running out I started having problems of them cutting on and off at odd times. The sales rep seemed to try his best to resolve the problems. He sent them off to the lab were I was told they were rebuilt. Worked fine for a few months then the problems returned.

Again went back to the sales rep who again sent them off to the lab. Again was told they totaly rebuilt them so the working parts were like new, now again I'm having the same problem of them cutting on and off and the warrant has long sense ran out. I'm still paying on these things and have discovered they are the biggest piece of junk I ever bought. I am very disappointed. Thought more of Beltone but I see I'm wrong. If I could stop payments and give them back I would and go buy a set somewhere else. Instead I'm paying for something that only works now and then as it chooses not as I need.

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5 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 13, 2019

This is my second set of Beltones and I just upgraded them. My other hearing aids were old, and I had been inquiring about battery life since the upgraded ones are rechargeable. I jumped on the upgraded one right away because I wear them full time and I’m almost deaf if I don’t wear them. Also, I don’t have to spend money on the batteries.

I didn’t care for the gentleman that worked at Beltone three years ago. But Melissa, who works there now, is excellent. I can’t say enough nice things about her. The woman is amazing and she really knows her stuff. All I have to do is call her up, and she’ll walk me through it. She can go online or on a computer and talk to me, and I don’t even have to go in there. So, that is awesome.

I’ve only had the new hearing aids for six weeks now, and we’re still tweaking them. Melissa showed me a few tricks that I can try at home. My problem is when I get into my big office or into conference rooms or I get in an airplane or I go into noisy environments, all of these are changes that my hearing aids go wacky. I can get on the app and fix that right away, instead of having to take them out and worry about it later.

Melissa showed me the app and there is a lot of good information on the app if you just take the time to read it. And it does help you. When I get in my car and my grandchildren are in the backseat, I have to adjust because their tone is different than what my normal settings are, and all I have to do is go on my app. So, it is pretty awesome. It truly was worth the money for me to spend to be able to do this. Otherwise, my other hearing aids just had two adjustments, and I had to click the thing on the ear, and if it didn’t work, then I had to go in the office, and then the Beltone rep would have to plug them in and readjust them.

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3 people found this review helpful
Rated with 1 star
Verified Reviewer Verified Buyer
Original review: April 12, 2019

I have one ear where my hearing was almost completely gone and the other one was going, but I still got pretty much of it. The hearing aids at Beltone were almost $8,000, but this other brand I went to was a lot cheaper. I wasn’t that happy ‘cause I only had the Beltone hearing aids for four years, for almost $8,000. That’s pretty tacky. But the new ones that I just got from them were $3,500. It’s a streamline style and and you can turn it up and down.

4 people found this review helpful
Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: April 11, 2019

I took the hearing test and the doctor said that I needed hearing aids. I got the Beltone hearing aids but I hardly wear it. I’m disappointed because I’m paying over $3,000, and I’m a retired person. I wish I hadn’t bought it because I forget to put it in half the time.

2 people found this review helpful
Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: April 10, 2019

I’ve had moderate hearing, especially in my left ear, for quite some time. I got a hearing aid five years ago from Beltone, then it quit working, so I went back and bought a pair of refurbished hearing aids from them. I wasn’t planning on going with them again because I was disappointed in the first hearing aid which quit functioning, so I checked a little bit. The newer models of Beltone were more expensive than that of some of the other companies that I was looking at and I couldn’t afford the latest models either at Beltone or the other suppliers. But I could get the refurbished hearing aid from Beltone cheaper than I could with a different supplier that didn’t have refurbished ones.

I had a new hearing test done and Beltone checked that against what I had on record from my hearing test before. The dealings that I had with the reps this time were okay. They were friendly and pretty thorough with what they were doing. The hearing aid that I got was the 17s model. The battery for this model runs down quicker. I’m keeping track of that now, but the battery lasted longer in the previous model that I had. Other than that, it seems to be functioning okay.

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2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 8, 2019

I had total hearing loss with my right ear and I had very little hearing now and then with my left ear. I looked up hearing aid providers on my phone and Beltone was the closest. That was where I stopped and I came into the store. The lady reps helped me very well and taught me a lot of things. They did a test on the phone and talked to me as I was wearing the hearing aid, and this made things better for me. They did a good job. I liked that experience with the hearing test and I learned a lot. The Beltone hearing aid model that I got costs $10,000. Since getting my hearing aid, I can tell that there's a lot of difference now in my hearing. This truck is very loud and I like my hearing aid because I can turn that down so I can hear my radio when I jump into the truck. It isn't hard for me. I’m really impressed with my hearing aid and I like it a lot better than the one that they gave me the first time. My experience with Beltone has been good and I really like them.

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: April 3, 2019

I was totally deaf in my left ear, and only about 80% hearing in my right ear. I was close to a Beltone place, so I went there, and I've been there ever since. They’re friendly and efficient, and their service is perfect. Everything about them is wonderful. I’ve had four Beltone hearing aids in the last 30 years and I’m very happy with them. I hear very well, and I’ve recommended Beltone to a number of friends. I get things in the mail all the time with specials on it, but I wouldn’t switch from Beltone for anything because it does me really well.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 29, 2019

One of the things I do is I start track meets and I did a lot of damage to my hearing over the years shooting the pistol. I'm really hard of hearing in my right ear. I've had hearing aids now for around seven years. I had Beltone to begin to with and I got a new one to replace the one I had in my right ear recently. I've had excellent service with them and excellent results with the hearing aid. The quality of the hearing aids is very good. I go down for my quarterly checkups and the guy at Beltone that works me there is great. He does an excellent job and the hearing aid product itself does a great job as well. I try and recommend my friends to go there.

2 people found this review helpful
Rated with 2 stars
Verified Reviewer
Original review: March 24, 2019

I am currently trying a pair of Amaze hearing aids before buying. It is totally great that I get to try them out for 3 weeks before deciding if I want to purchase but so far I am not impressed. I can hear better with my 5 year old Oticons. Beltone is scheduling me to come back into the office every 5 days to tweak the settings while trying out the Amaze, but after almost a week I am not amazed. The connectivity to the phone app is great but the aids themselves are not. I can't hear as well with the new Amaze technology as I can with my old aids. The Amaze has sudden volume drops, when watching TV the TV suddenly gets lower in volume, when I turn on the kitchen faucet I hear the water running for about 3 seconds and then the volume of the water drops. It's as if the aids decide what they think is worth hearing and what is not.

I want to hear as close to natural hearing as possible. I don't want aids that think for themselves and the aids decide what to concentrate on and what to block out. If there is sound then I want to hear it. I've tried turning off the noise blocker and it doesn't help. Again, the phone app and connectivity are great, but the aids are not amazing. I'm not impressed at all. The sudden volume drops are very annoying. If I was listening to water running in the kitchen sink the sound should stay at the volume level I first hear it at and not lower the volume after a few seconds. Things sound like I'm hearing thru a mechanical device and not natural at all.

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Beltone Hearing Aids response

Hello Rick,

Thank you for bringing this to our attention. We are working with the team right now to help you get this resolved. We will be in touch soon!

4 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 20, 2019

There was a minimal aggravation in my hearing and I went through a hearing test with Beltone. My experience with them has been fine and their customer service rep, Tiffany, is wonderful. Since working with Beltone, my hearing has been dramatically better. The TV does not have to be at such a high volume anymore.

2 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: March 17, 2019

I bought my aids in 2017, paid $9000.00 for the rechargeable model. I have had nothing but problems since. I have been back many times for new batteries. At first they tried to tell me it was my fault, hearing too bad, wore them too long each day, about 16-18 hours daily. They wanted me to get rid of my charger and go to plain batteries, when I said no they soon found out that they had gotten a bad shipment of batteries from their supplier. They gave me yet another set of batteries, everything went fine for 6 months {longest time since I bought them]. A short time ago both were replaced again, and last week my left was replaced again, but now they want me to pay $60.00 per battery to replace them, this is an ongoing problem that has never been fixed and should be covered by warranty until it is. I paid a lot of money for your TOP OF THE LINE aids, but got junk.

Beltone Hearing Aids response

Hello Steven,

Thank you for bringing this to our attention. We are working with the team right now to help you get this resolved. We will be in touch soon!

9 people found this review helpful
Rated with 2 stars
Verified Reviewer Verified Buyer
Original review: March 17, 2019

I don’t use Beltone’s services any longer. My only complaint about them is they're very cold. They're not friendly people. When I go to visit, the guy arranges things so that every time someone leaves, he has someone waiting. Because of that atmosphere, I never felt comfortable. You could just get the feeling that you're there to get your hearing aid fixed and that’s it, goodbye.

Beltone Hearing Aids response

Hello Alberta,

Thank you for bringing this to our attention. We are working with the team right now to help you get this resolved. We will be in touch soon!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: March 8, 2019

My wife told me that there were several things she was saying clearly that I wasn’t picking up on so I decided to have my hearing checked out. I went to Audibel and I wasn’t really too impressed about them. The cost of their hearing aids was something about $16,000, which is high. I decided I would look at another place so I checked out Beltone. The sales and customer service people were all very friendly. I purchased the hearing aid that is on top in the back so it flips over the top if I put it in here. It's also less conspicuous.

I wish, though, that Beltone would get their act together. I have a Samsung J7 Prime for my phone and it’s one of the more updated ones but it won’t work with the Beltone hearing aid. At first, I had a Samsung S5 and that one worked. I’ve asked for why the app is not compatible with my phone several times and it’s in one ear and out the other. Maybe it costs too much for them. They got their own reasons for doing it but if there’s any dissatisfaction for me, then it's that. Still, the Beltone hearing aid works and I am happy about it.

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2 people found this review helpful
Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: March 7, 2019

Since having my hearing aid, everything is a little bit louder and I can adjust it to where it's comfortable and I just get along a lot better with it. I don’t wear them a lot when I'm around heavy equipment because of a lot of noise. I have had good luck with Beltone and I’m satisfied with it.

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Rated with 1 star
Verified Reviewer
Original review: Feb. 28, 2019

I am not complaining about the hearing aids as they are good, well for $5000 they should be. But since purchasing them they have closed their office and there is nowhere close to get them serviced. The little tip on the end has to be replaced fairly often and since the closest office is miles away I couldn't get them replaced and it resulted in the tip coming off in my ear and I had to go to my Dr. to get a referral to an ear Dr. resulting in out of pocket charges of $200. So I am not a very happy consumer, in fact, I am pretty disgusted. I want to know what they are going to do about this situation, if they can't afford an office at least have someone come to town once a month as surely I am not the only customer here.

Beltone Hearing Aids response

Hello Audrey,

Thank you for bringing this to our attention. We are working with the team right now to help you get this resolved. We will be in touch soon!

5 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: Feb. 14, 2019

I was given was a free hearing screening at your Old Harrodsburg Road location in Lexington, KY yesterday. I was highly disappointed at the quality of the test and the provider. First, he didn't introduce himself or give his title. I assume he is just a salesman. The test was not given in a hearing booth, but in an office where there was a lot of noise on the floor above, making it difficult to concentrate on the tones. Yes, my hearing may be declining, but the salesman acted like my health was at risk if I did not buy a hearing aid right then. After telling me that I needed one, he started pricing them and telling me the monthly payment without even showing me the actual hearing aid!! Then he proceeded to tell me about a cheaper model, and urged me to put a down payment on one and try it for 30 days.

I felt like I was dealing with a car salesman. I told him I would never buy one based on one test, and he seemed offended. I told him I would speak to my medical doctor next week during my appointment, and he stated that doctors didn't know anything about hearing aids. I am not stupid. I am a retired RN. I would most certainly get another opinion from a specialist before making a decision. I would never buy from the company that did the testing. I feel that people are getting taken advantage of. The salesman even told me that the Nan that left before me scored lower than me! How did he know I didn't know the man? HIPAA violation and unprofessional. Don't bother to call and apologize. I will seek a professional hearing specialist to perform a test. Lastly, I completed 3 different online brief hearing tests last night. One was from Beltone. All 3 said I didn't seem to have a hearing problem. You need to re-evaluate your process.

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13 people found this review helpful
Rated with 5 stars
Verified Reviewer
Original review: Feb. 13, 2019

For several years now, I’ve noticed my hearing declining. Whether at home speaking with my wife, or at small social functions, or watching tv having to increase the volume. A family member had recently gotten a pair of hearing aids from the Beltone store in Trumbull, CT. He raved about them and the helpfulness he experienced from the folks at this Beltone location. My wife suggested I go for their hearing test. I agreed, and she accompanied me. I have to concur with that family member: the professionalism, understanding, care, consideration, and reassurance exhibited by Peter **, the hearing professional, were nothing short of outstanding.

In addition, once you purchase the hearing aids designed for your personal needs, Beltone does not leave you on your own to adjust to them. I meet with Peter once a week to go over any concerns or questions I might have for the first month or so, then every few months after that. In addition, Barbara, the office manager, was instrumental in setting up a payment plan for me, as well as securing a check from my supplemental insurance to help pay for a portion of the cost. If all Beltone locations employ people like Peter and Barbara at the Trumbull, CT office, then Beltone is definitely the leader in the field of hearing aids.

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Be the first one to find this review helpful
Rated with 2 stars
Verified Reviewer
Original review: Jan. 22, 2019

I have in canal aids and rely on a pigtail to pull them out when necessary. Both pigtails have pulled out. One within warranty period and one without. These aids aren’t more than a few years old. My audiologist tells me without a major expense of sending them back for repair I need to buy new hearing aids. This is ridiculous. The product is defective period. I’m going to switch brands. I never had this issue with Widex.

Beltone Hearing Aids response

Hello Ron,

Thank you for bringing this to our attention. We are working with the team right now to help you get this resolved. We will be in touch soon!

6 people found this review helpful
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Beltone Hearing Aids expert review by Shelley Webb

Founded in 1940, Beltone is one of America’s oldest hearing aid companies. The Chicago-based company manufactures its own hearing aids and sells them in over 50 countries worldwide. Its target market is patients 50 years old and above.

  • Product selection: Beltone has many hearing aid styles available, including in-the-canal, in-the-ear and over-the-ear models. You can work with an experienced Beltone practitioner to choose the hearing aid that works best for you depending on your degree of hearing loss, lifestyle, preferences and budget.

  • Accessibility: Because Beltone is an international company, it’s easy to find a Beltone location near you whether you’re at home or traveling. There are over 1,500 independent hearing care centers throughout the United States, where you can receive a hearing screening, hearing aid fitting and more.

  • Apps for mobile devices: Beltone makes it easy to control your hearing aids through several apps available for smartphones and mobile devices. The HearPlus app is compatible with the Legend, First and Boost hearing aid models and allows you to quickly adjust volume, change your program, check battery status and even locate a lost hearing aid via GPS. Other apps, like the Tinnitus Calmer and SmartRemote, can do even more.

  • BelCare protection program: Beltone promises to support its customers for the life of their hearing aids. You will receive a free annual hearing evaluation, 30-day satisfaction guarantee, a one-year Limited Manufacturer’s Warranty, two-year protection for change in hearing status and many more benefits.

  • Helpful website: Beltone is known for personalized customer service, and you can connect with a representative through their website and social media presence. You can also try a free hearing screening on the website and even schedule your appointments online.

  • Best for: aging listeners and people with acquired or progressive hearing loss.

Profile picture of Shelley Webb
Shelley Webb Senior Products Contributing Editor

Shelley Webb is a registered nurse, geriatric care manager and freelance writer who concentrates on the subjects of eldercare and health.

Beltone Hearing Aids Company Information

Social media:
Company Name:
Beltone Hearing Aids
Address:
2601 Patriot Blvd.
City:
Glenview
State/Province:
IL
Postal Code:
60026
Country:
United States
Phone:
1-800-235-8663
Website:
www.beltone.com
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