Beltone Hearing Aids Reviews

The front desk staff and audiologist Ben ** out of the Morton Grove, IL office are very professional, personable, punctual and excellent at what they do! I’m very pleased this office is close to home and the service is consistent every time!

I have had hearing aids now for a few years and I and well pleased with them. From time to time I have to go by and have them cleaned as well other things done to them. The staff at Beltone are marvelous! They were, and still are, genuinely concerned about my hearing. They take great care of my hearing aids to make sure that my hearing devices work at their peak efficiency. I am so grateful that I chose Beltone to help me with my hearing deficiency and to provide me with the products that they offer. The products are wonderful. The service after the sale is outstanding. Oh, did I mention that the staff is cordial, concerned and considerate! They truly are. You will not go wrong to give Beltone a shot at winning your business! I highly recommend the Meridian, MS Beltone Store. I also highly recommend Beltone Hearing Aids! The product, the service, and the staff are excellent!

I will recommend anyone requiring hearing aids or whatever services Beltone provides. I had a great experience, Kirk is knowledgeable, caring and an excellent healthcare provider. The receptionist Helen goes above and beyond making sure everything needed is taken care of before you arrive to your appointment. Kirk and Helen are wonderful.

The specialist at Beltone in Fairmont, W. Va., gave me a hearing exam, fitted me with reconditioned hearing aids and explained some of the ins and outside of wearing them on my first trip. I return in a week so she can fine tune them more and pair them with my smartphone. It was a very positive experience.

I have been to two locations in NJ. Family owned and operated by two brothers. My experience with both locations has been great. The brothers are courteous, and eager to please. My hearing aids are checked and cleaned every three months for life, with no additional cost. Thanks Ryan and Sean.

This is the worst experience with hearing aids I have ever had. No one is ever at the shop. When I first went in, I specially stated I have Meniere's in my left ear. With the diagnosis, I have learned regular hearing aids do not work, only crossover hearing aids. They sold me a regular hearing aid knowing I have Meniere's. My diagnosis is from top neurologist, Dr ** in Honor Health. Heather the contact person for Beltone states, "Oh everyone says that." What an insult. Trying to resolve this issue and get the proper hearing aid. I am being ignored. This company is a total disappointment. How I wished I went elsewhere. I believe the audiologist thinks if he ignores me, I will go away. This is an injustice to me as I depended on my audiologist to know what is best for my condition and suit me with proper hearing aid.

Same bad acoustics as 40 dollar hearing aids. Not impressed at all. Overpriced and doesn't work in public like church. That's why I got them. No clarity for me at all.

I paid 7,000 for in the ear devices from Beltone. I have really bad hearing. These hearing aids helped. However, my bad review is because:

These guys have me in every few months to clean and adjust my hearing aids. They also make any programming changes I request. The service is friendly and professional, and they’re very good at reminding me for upcoming appointments.

Initial hearing aids were uncomfortable and had to be returned. Beltone fashioned a new set for me, no questions asked. All customer service should be as excellent as Beltone.

I wished we were given the option to have negative stars. What a complete waste of money, and time. DO NOT PURCHASE from Beltone!! As much as the Salem, NH staff is good, the product is horrible. My hearing-aids have spent more time being shipped off getting "fixed" & serviced, than actually being worn. I loved when they asked me if I thought it was "just me, and NOT the device". DO NOT BUY!!!

I lost my charger for my hearing aids. Contacted Beltone in Crossville, TN (where I got them). They gave me a loaner and ordered me a new one! Their customer support is awesome!

You make your batteries child proof and at the same time made the packaging senior citizen proof.

I have two pairs now of Beltones, one rechargeable, and a Spare pair battery operated.Over the years,I’ve had about 4 different types two different pairs of rechargeable, and two different pairs of battery operated hearing aids have come a long way. Beltone so far have been the best, both pairs are behind the ear in the canal. To be honest with you I like the battery operated ones the best, the batteries of today last 4 to 5 days, they're Bluetooth, and you can answer the phone or talk through the aids. They do everything a good hearing aid should do. I'm very happy with them. I'm 72 and I have had hearing aids since my mid 50s, without some type of aid, I’d be deaf…

Terrible, Paid $5000 for junk! Nonreturnable, Non refundable. Returned to Beltone numerous times, only to be told they were working fine, seemed to be ok when I left the store, within a day or two they were just as bad as before. Bluetooth doesn't work most of the time, cuts in and out randomly, disconnects from phone conversations, even disconnects phone calls. Volume changes randomly. Even insisted they be returned to manufacturer for repairs, when returned after 3 weeks I was told everything was replace they were all new. Seemed fine for a few days, then they started failing again. Nothing about them works as described, as said before they are trash and Beltone is a rip off Company.

My hearing exam at Beltone Audiology and Hearing Center on Cass Street in Omaha last Friday went very well. The audiologist was thorough and helpful, explaining options and answering my questions. He also told my my insurance would cover part of the cost. I wouldn't go anywhere else for help with solving hearing problems.Scott and the other staff there were friendly and professional. I really appreciated their service.

I recently visited the Beltone Center in Nashua, NH. I felt confident with their troubleshooting of any hearing aid issues that have arisen though seldom have I experienced many. Also, their skill and competency in administering hearing tests meets high standards. I would recommend their hearing instrument specialist, Luis ** highly.

Well I can't speak for all of Beltone but the experience I have with them in Corbin, Kentucky has not been very well. Audiologist told me my hearing was bad or gee I knew that or I wouldn't be here. Show me a $6,000 pair of hearing aids that was supposed to solve all my problems and I've had nothing but issues with them. Every time I take them back in he won't see me. He always lets his receptionist take care of me and she cleans them, reprograms them and gives them back to me and says they were dirty but still they do not work.

My wife and I went to Lakeside, Arizona to White Mountain Hearing Services. Both of us got new BELTONE hearing aids. The front desk lady (Susan) was very helpful and kind. She treated us like we were lifelong friends. Doctor Pete ** was very helpful and knowledgeable. He explained everything in layman's terms that was so easy for us to understand. He was a lot like Susan in the front, kind and very friendly. Awesome experience! Our new Beltone hearing aids are so much better than my old hearing aids. The sound, clarity, and background noise is just like when I was a lot younger. It’s perfect, even made my tinnitus go away. We are so pleased! Thank you.

This visit occurred on JANUARY 21 at 2:15 PM IN Watseka IL. The tech that I visited was a 1st time occurrence. I spoke to him of my previous visits with Beltone techs and reported to him of the continuous poor results. Seemingly they would made adjustments and it seemed the aids were adjusted properly. However the adjustments were short lived, within a day or two the aids were unwearable, tremendous feedback, etc. I was ready to forget Beltone and return to Costco.

Love their service and they’re personal. The ladies are so friendly and so helpful. Couldn’t ask for any better!!!! I have been with this company for over 2 1/2 years and haven’t had but one problem which was fixed in no time!! I love my hearing aids!!!

Took fine care of me. I went in not sure if or what was wrong they looked at the hearing aid, knew what to do with it and did it. I was taken right on time care of right on time and in a couple of minutes I was out.

I've had hearing aids my entire life since I was 2 years old. I've had BTE growing up, and CIC from high school up until recently was told my hearing was getting worse and needed BTE's again. I refused as they hurt my ears and very uncomfortable. Everyone has their opinions on how they feel. I love the fact hearing aids are hidden and out of the weather environment. I'm bald and exercise. Sweating is not a problem with in the ears. Fast forward to current Serene 17s. Just received them less than 6 months ago. I've already had the right aid serviced for a sound malfunction, making the aid work harder with the volume all the way up. Got the aid back, same issue. Was told it was fixed, bs.

I have been using hearing aids purchased 5 years ago. One went bad, the other was working fine. They said I should get a hearing test. I did, and lo and behold, I should have new aids as they were more updated and better. The new aids were $7499.00, guess what, they did not work. Had to make a trip back and they had to readjust so now I can hear. Why didn’t they just fix the older ones, as the left ear worked great. I feel that I was scammed by Beltone and was ripped off. Wish I could return them and get my old one back. I would be much better off and would not be in debt for $7500.00. I WOULD NOT RECOMMEND BELTONE HEARING TO ANYONE. ONE UNHAPPY CUSTOMER.

My grandmother will be 90 in November and on a fixed income and she purchased Beltone hearing aids. Well the hearing aids do not work period but the Beltone people refuse to replace the hearing aids. All they want to do is look at or service them and they are never working in proper order. This is ridiculous especially paying this type of money for a bad pair of hearing aids.

Ben ** is the Hearing Care Practitioner at the Beltone Schaumburg Office. He is supportive and attentive to my Mom’s hearing needs. He always takes the time to conduct quality hearing tests and make the proper adjustments to Mom’s hearing aids. Ben is friendly and compassionate and never makes you feel rushed.

We purchased the new Serenity hearing aids 1 year ago and it has been a nightmare for my wife. They had to replace 1 within 30 days. Since then it has been a pretty much monthly visit to their store. She changes the filters religiously but for 7000 they are terrible. They start sounding scratchy or go out for no particular reason. When the warranty runs out, they will probably go in the trash.

They cost my dad $5500 and he passed six months later. Now they are brand new paper weights. I tried to see if there was a return or a resale value and they tell me that I can donate them and take it off my taxes. You would think there would be a market for brand new hearing aids.

I’ve been very happy with my hearing aids and the service I get at Beltone in Escanaba. I have not encountered any problems with my hearing aid but I know that if I do, I can count on them getting me in or talking thru the problem over the phone. I find the hearing app very helpful and Rick was very patient in helping me get it set up and learning how to use it. So much easier than using the buttons on the hearing aid.

I’ve been very happy with my hearing aids and the service I get at Beltone, they always get me in when I have issues. The technology helps me hear what I was missing, I can’t believe how well I can hear in noisy environments now!

I purchased 2 of Belltone supposedly newest hearing aids, and they are not working! I have complained since I purchased them! I have written the company and had no response! I would get rid of them and replace them with ones from a different company that work except I have way too much money invested in them! I can’t afford to spend it all over again! I have seen 4 different of their so called specialists and they all try to fix the problem but with no luck! I have had both replaced because they didn’t work and still no solution!

I know nothing about the product. My review is about a marketing practice. I am a widow who received an envelope in the mail: address to my husband. Return address only said "Records Division" and "First Notice/Time Sensitive Document Enclosed". Honestly, it sent me into a panic attack. Imagine my relief when I finally open it up and it's a letter telling me that my dead husband hasn't visited Beltone for a hearing screening. If and when my hearing goes, I won't go to Beltone - because there is absolutely nothing wrong with my memory!

The exam was comprehensive and options were explained. Explained how to use and scheduled follow up in a few weeks. Have no information on price comparison. Employees were friendly. Having multiple offices in case of service needed is a benefit.

I love my new Beltone hearing aids! This is my 2nd pair of Beltone hearing aids. My first lasted 6 years! I probably could have gone longer, but I knew it was time. Lindsay ** at Beltone is phenomenal!!

I truly appreciate your dedication to this project. Your hard work and expertise made a huge difference. I really appreciate your time in making sure the issue is being taken care of. Thank you kindly.

My husband purchased Beltone a few years ago, and has constantly had problems. He was told lifetime warranty if they could fix it in the office. But if it had to be sent into the company and repaired it would be $100 each event. That was no problem to us. But this morning he was told that one of his hearing aids could not be repaired and he would just have to buy a new ones for $8,000. So beware. They change their policies as they go. When I asked about the $100 to send in for repair, The receptionist, when confronted lied and said she never told us that. It's a shame to try to rip off elderly people but that seems to be the way of the times. I would give them zero stars if I could.

My initial experience was horrible, honestly I said I'd never go back. My first review started that. After posting my initial review, The owner reached out to me to first apologize and ask what he could do to fix the problem and make it right. We discussed the situation and what happened. He said he would do everything in his power to resolve the issue and a few days later he called me with a resolution, we can certainly live with. Couple weeks later I got my hearing aids. I'm still getting used to them. It's an adjustment to go from not hearing well at all to hearing. Beltone in Mobile will do everything they can to meet your needs with care, dignity and professionalism. Thank You Beltone.

I had a hearing evaluation and purchased the best possible Beltone hearing aids less than 2 years ago. I have been back to the store several times complaining that they did not work right. In frustration I had my hearing and Beltone devices tested at a doctor of audiology office. The results were that my devices were not programmed for my hearing loss. I am so disgusted with Beltone that I wish not to deal with them on any level.

Lead time for devices was long (1+ month), and the time for appointments is also very long. The local office only has a tech one day per week. I have waited nearly three weeks to have moulded aids, but they can’t fit them for another two weeks. They did extend my period to decide whether or not to keep them. I have been using them for over two months now and overall I am not at all satisfied with the performance of the devices. I will probably return them and absorb the $500 “fitting fee”.

My father-in-law (Larry) is a 90-year-old disabled veteran who served his time in the Korean war. Back in February of 2023, he walked into the Beltone store on 435D Stated Road in Dartmouth, MA hopeful to find hearing aid's that might work for him. Sadly, on that day, the Beltone representative successfully persuaded him into a 4-year lease agreement costing him a total of $8,700 (throughout the course of the lease) with a $700 down payment. My father-in-law, when weighing the cost of the hearing aids, asked the rep if the VA would be a better option rather than paying so much money, as he is on a fixed income. Larry shared with his daughter months later that the rep discouraged the idea and said the VA would not be able to help him.