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Beltone Hearing Aids Reviews

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About Beltone Hearing Aids

For over 77 years, Beltone has provided personalized hearing care solutions for individuals with hearing loss. Our award-winning, technologically-advanced products are backed by BelCare protection, and are available in over 1,500 locations across the United States.

Visit www.beltone.com/en-us
Pros
  • Covers every hearing level
  • Compatible apps are easy to use
  • Many hearing aid styles available
Cons
  • Prices not available on website

Beltone Hearing Aids Reviews

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    Page 5 Reviews 375 - 525
    Verified purchase
    Staff

    Reviewed May 5, 2017

    My husband dealt with a Beltone hearing aid specialist for years and years, and I like him. I also like the availability of no matter where we are, there is a Beltone. The hearing aid care professional said that I could come back, anytime I needed to, so I had them adjust it a couple of times. I also had to have something adjusted when I was in Florida, and it went beautifully.

    I wear the hearing aids to meetings because there are a couple of people that are very, very soft spoken. So, I like to make sure I have them in when I'm talking with them. But ordinarily, for everyday things, I don't wear the hearing aids all the time. To which, I was admonished for by the hearing aid specialist in Florida. We've been really happy with the service, and I highly approve of everything they did.

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    Staff

    Reviewed May 4, 2017

    Gary of Beltone out of Great Falls made an easy sale. He didn't adjust anything. I don't think he did anything to the hearing aids and I was wondering when he was coming around again. I can't tell the difference when I got them in and when I don't. My Beltone hearing aids need to be stronger than they are. I can do without them.

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    Beltone Hearing Aids
    Response from Beltone Hearing Aids

    Hi Marie,

    We are so sorry that you had a negative experience with Beltone. We have contacted the Beltone location you visited, and they will be in touch to try to resolve this issue for you. Please let us know if we can do anything else in the meantime.

    Verified purchase
    Staff

    Reviewed May 3, 2017

    I needed a hearing aid and found out where Beltone's office was in Des Moines. I went and I liked it. The reps there were very nice and helpful. I got the one that goes in and around the back of my ear which was what the doctor thought would be the one for me. I work at Walmart as a cashier and the hearing aid has helped a lot. I enjoy it and I’m glad I picked Beltone. I’d recommend them to anybody.

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    Staff

    Reviewed May 2, 2017

    I thought Beltone would be good for me, so I went to the store. The hearing care professional showed me the hearing aids and worked with me. He was really good to me. I purchased an adjustable, beige-looking device that goes in my ear. I’ve had it for about four or five months now and I love it. I can hear well and it's nice to hear people's voices. I'd recommend my friends to go to Beltone so they can hear well. Hopefully, they'll go soon. Beltone can help and they give batteries.

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    Verified purchase
    Customer ServiceInstallation & SetupPriceStaff

    Reviewed May 1, 2017

    Years ago when my father-in-law lived with us, he was so deaf and I couldn’t make him hear anything. Beltone was the only name I knew and he was so pleased with them. He didn’t like the price, but the hearing aids helped him hear. He told me that he could hear the birds walk with them.

    When I had their rep Mike, everything was fine. My husband was in an assisted living place and the people there who had dementia or one kind or another just kind of picked up things and walked away with them. And I had to keep buying more and more, and Mike was so good about it. Or the hearing aids would get damaged and he would fix them for me.

    But I don’t like Gary, the new guy that Beltone has got. He’s the one who sold me the ones that are just the little bud that I stick in my ear. I had a slight stroke about five months before, and my left hand would not manipulate that thing to get it in my ear. He did not let me try it myself. And I was very upset with him because he not only sold me those, he grabbed my old ones off the table before I could even pick them up and put them in my pocket. He took them so I had nothing that I could hear with. He was too much of a hustler. I’m 92 years old and I wanted something so I could hear. And he just pushed it. I was not satisfied with it and I couldn’t use it.

    He also charged me too much because when I got my bill from my explanation of benefits from my insurance company, he had billed about $4,000. And he had told me he was giving me a really great deal because he was taking $2,000 off here and $2,000 off there. And so, I called them and explained what my problem was, and the rep connected me with the main office. So, they finally made me some new ones with the embedded bud in soft plastic and they look like the old ones I had.

    And another thing that really irritated me was that I had an appointment for 9:30 in the morning when I got the buds. They had called me about 9 o’clock as soon as they opened up and told me that they couldn’t take me till 11:30. I figured it’ll only be an hour or so and I can do it. Before I got out of that building and was able to go home, it was about 3:30 and I was starving. I told that to the one who I talked to in the main office. I noticed when I went in for a checkup that they had some cookies sitting there. But this time I didn’t have to wait because I asked specifically for Mike. And they did their best considering my hand. I do hear with the new hearing aids, but I cannot hear distinctly. People talk and I get the gist of what they’re saying usually, but I can't hear the specific sounds that they’re saying. Also, the batteries don’t last long enough and I hope Beltone's gonna give me a bonus of a pack of them. Nevertheless, I would recommend Mike any day of the week. He is great.

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    Staff

    Reviewed April 29, 2017

    The 30-day trial of the Beltone hearing aids was not enough. I do a lot of sweating when I exercise and every time I exercise, I got static wearing the hearing aids. It was recommended that I don't use them when I exercise and it wasn’t summertime when I tried them so I was concerned that I would have issues come summertime. So I thought I didn’t want to go with that and didn't purchase the hearing aids. But other than that, the sales, product, technician and the guy I’ve worked with were very helpful and good.

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    Customer ServicePriceStaff

    Reviewed April 28, 2017

    My first visit to Beltone after I got diagnosed by a doctor and referred by my Insurance Company was in November 2016. I went there, they did a second test and I went out of there with a pink copy of a bill of sale for $2,500 dollars. They submitted a claim to my Insurance Co. for $3,500. After several months of waiting because they never received a check, or the Insurance Company sent the check to another Beltone in another city several times according to the lady in the front called Gloria or they finally filed up their w9 with the correct address with the Insurance Company, they called me and asked me to go because they received the check. I got there and Mr. ** ask me which kind of hearing aid I preferred. After I told them that I wanted the one inside the ear he said that for that I will need to pay almost $1,900 dollars.

    I was surprised as same as my husband and we asked why that amount? And he explained that was the difference of the price of the hearing aids I choose and the check they received. I told him that I choose the one for 2,500 and he said that wasn't true, that I signed a paper choosing the more expensive one, and I ask to see the paper that they said I sign. He showed it to me and I realized that they have altered the number 2 for 3 and my husband got upset because I have a copy of the bill of sale they had given me back in November and I showed it to him. My husband told him that he was dishonest and we left. I called my Insurance company and told them what happen and they told me that Beltone has submitted several claims in my name. First for 3,500 then for 7,000, and then again for 3,500.

    Of all of the checks they sent only the last one was cashed and that I should have my pair of hearing aids. That I should go back and ask them to call the Insurance with me in there and the lady Gloria in the front desk said that at that point they will not give me any more service because they didn't think I will be happy with their service, and they will return the money to the Insurance Company. At this point I am very disappointed after 5 months of waiting I ended up with nothing. They don't care about the clients, they are dishonest and the hearing aids are overpriced and I ask myself how many altered claims do they submit to the Insurance Companies? I hope somebody do something about this!

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    Beltone Hearing Aids
    Response from Beltone Hearing Aids

    Hi Silvia,

    We are so sorry that you had a negative experience with Beltone. We have contacted the Beltone location you visited, and they will be in touch to try to resolve this issue for you. Please let us know if we can do anything else in the meantime.

    Verified purchase
    Staff

    Reviewed April 27, 2017

    I've heard good things about Beltone from friends. The hearing care professional who fitted the hearing aids with me was very thorough and wasn't pushy. I enjoyed the interaction with him. His helper would also call and say, "It's time" and would give me an appointment date. Usually, I get a card before I leave the office. So, I got a heads up and I can call them if I cannot make it to my appointment especially if I have another doctor's appointment. I've never had a problem at all with Beltone and they've been very polite. My hearing aids work well.

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    Staff

    Reviewed April 26, 2017

    Beltone worked better than the competitor's product. I went to the service person in Ormond Beach, Florida, and he was extremely helpful and got my aids fitted. I happen to be a pilot. And with the aids I had before, I couldn't wear my headsets in the airplane. I couldn't hear the controllers talking to me. I got very good service in Florida, and then I lived in Bloomington, Indiana where Tyler, the local person here, serviced the hearing aids a number of times for free when they weren't working correctly. I've had my hearing aids serviced twice. One made money off of me. The other didn't. They've both been extremely helpful, and I have nothing but good things to say about Beltone.

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    Verified purchase
    Staff

    Reviewed April 25, 2017

    I wasn't getting the service from my previous hearing aids so I got Beltone. Their reps are very good. When I hook my Beltone hearing aids in, I'm able to hear things up. It was going along pretty good until a week ago. Now, I can't hear but they are being fixed.

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    Verified purchase
    Staff

    Reviewed April 24, 2017

    I knew that Beltone had a quality product so I went with them. They take care of me very well. The hearing care professional did the hearing aid test and told me where my hearing loss was and had my wife come in and we discussed it so she would know. I told them what I was looking for. He showed me the in-the-ear hearing aids and that's what we ended up purchasing. I like that people can't see that I have them in.

    They helped me at first with the hearing aids when the guy put them in and things were different but then you've got to figure out exactly how you want them so you can hear better. So, he has adjusted them a few times for me and it all worked out well. He scheduled for me to come in every month and have them cleaned and checked to make sure that I'm getting a quality that I want out of them. He's very good at that. Now, I can hear a lot better. I didn't realize how bad it was until I got the Beltone hearing aids.

    I really appreciate them taking the time and the care that they provide for us and they continue to do that after the purchase. They're more interested in helping me here than they are selling their product. I'm real pleased with Beltone and the gentleman that's helping me out. We've had to send back both of my hearing aids. But, they replaced them and it didn't take them that long to do it so it's not a big deal. I've had a great experience with Beltone.

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    Verified purchase
    Staff

    Reviewed April 23, 2017

    I'm very up-to-date on my Beltone hearing aids. It's been two years since I got them. I had this little thing that fits over and then in the ear, but I had a quick check in Choteau and have them changed to the Beltone Legend which placed in the one ear that has very poor hearing. The previous one I had is the easiest to use because the Legend is larger and a little harder to get in, though it enhances the hearing. Now I'm going to have a thorough check-up with Gary, the Beltone manager in Great Falls, to check where my hearing is. Dealing with their hearing care professional has been very successful and easy to work with. It's been a while since he's totally tested and he said he wants to do that. Having the hearing aids empowers me to be able to be more with people and listen to TV. It's not perfect but having hearing aids that work is certainly something to have when having a hearing loss.

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    Reviewed April 22, 2017

    I had a coupon for Beltone and I purchased a Beltone product that was $4,800, which was the middle of the road, but it's a good one. I had a good experience with their technician whom I dealt with three or four times. It was a follow-up and then I lost one and they had them for me. But I had to go down to Kansas so I had to wait until I get back, but I lost another one too after I got them. They said the other one is not replaceable. I went in twice afterward and they did a tune-up on one. I didn't actually like the sound of it so they changed it and it worked. Beltone has impacted my quality of life tenfold and helped me talk better. Prior, I couldn't speak because it made the ringing in my ears so I couldn't hear right and I was problematic.

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    Customer Service

    Reviewed April 21, 2017

    I saw the Beltone Hearing Aids sign while I was sitting in the car with my sister. Since I needed new aids, I said I'm going to try them and I've had a very good experience with them. I couldn't hear without the hearing aids. One ear is almost deaf but one is pretty good and they have adjusted them to what I need. Also, I really like their office. I have a hard time cleaning the aids because I've got arthritic hands. I like that every month or so, I go in and have the hearing aids serviced. They've always called me about my appointments. I've been very happy with Beltone.

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    Verified purchase
    Staff

    Reviewed April 20, 2017

    I liked Beltone's rep, Ruben, really well. He’s over here at Dodge City a couple of times a week. He’s a very nice gentleman. I would recommend Beltone to anybody. They're professional. I usually walk in every couple of months and they give me some batteries. They take that point in time and take care of me. I’ve enjoyed them.

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    Verified purchase
    Staff

    Reviewed April 17, 2017

    I have the behind the ear hearing aids from Beltone. It's so small and I hardly notice it's there. Also, since I used it, I can hear things I haven't heard for years like birds singing and waterfalls. Also, Beltone's reps have been great and I couldn't ask for any better care than they've given me.

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    Verified purchase
    Staff

    Reviewed April 16, 2017

    A friend told me that they’ve had a good experience with Beltone. I went to their office and I've had excellent help. They have checked my hearing aids out whenever I needed to have it checked and I've just been very pleased.

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    Verified purchase
    Staff

    Reviewed April 14, 2017

    My parents had Beltones way back in the 40s. They were the first hearing aid made. So when I saw that there was a new place in Dodge City and Garden City that was selling them, that’s where I went. Also, one of the main reasons I bought Beltone was because of the man that’s selling them. Ruben’s an excellent man and he knows what he’s doing.

    The hearing aid has made quite a lot of difference, but there are some places where it doesn’t work too well. If I am in a group where there’s a lot of talking and stuff going on, there’s too much background noise. I’ve taken them in and Ruben has made quite a few changes on it. Now, it’s working pretty good. I’ve also got it hooked to my telephone and that Bluetooth works all right. I’m satisfied with Beltone and I’d certainly recommend it to other people.

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    Verified purchase
    Staff

    Reviewed April 13, 2017

    I’ve had two hearing aids for 40 to 50 years. And Beltone fit all my needs more than anybody else had because I got some that didn’t have aural adjustments. I went almost totally deaf and I can hear with Beltone. I’ve got some echo in the right ear, and my hearing improved. They’ve got a digital device which they used to check both of my ears once. That’s the first experience I’ve had with that. They’ve been righting the wrong and have done an excellent job. We’ve got a new company and man that I've dealt with. And he’s mighty pleasant to talk to. The new company is real good and friendly so far. The people before them were nice as well. This is the first hearing aids that I’ve got from this company. I could’ve gotten both of them paid for but I went with the top of the line and only paid a part of it. But I’m satisfied with it. They give good service and I will recommend Beltone.

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    Verified purchase
    PriceStaff

    Reviewed April 12, 2017

    My Beltone hearing aid goes behind the ear and then the little tube down into my ear. I'm so deaf without it. When I put them in, I could hear and that’s the best part. I noticed how much louder my sons talk now. You think that it’s not helping you very much but once you take them out, then you find that they do. But they’re also expensive. It took us quite a while to pay for what I have.

    I use my hearing aid a lot. But I’ve had trouble with the filter on the plugs. I haven't worn them for three days. There's a little knob on that tube that is supposed to go in there but I've stuck it in several times and it just keeps coming back out. I called yesterday and they're going to work on it Wednesday. The girl that works out front is nice and the guy that sells them and works on them is friendly. But he's only there a couple of days a week, which makes it unhandy but that isn’t too bad.

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    Verified purchase
    Staff

    Reviewed April 5, 2017

    My hearing aid goes in the ear canal and it's good. I don't have a great hearing and only got 40% but it's okay instead of without hearing aid. Also, I go to a guy at Beltone for service and he's very good.

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    Verified purchase
    PriceStaff

    Reviewed April 3, 2017

    My husband's hearing has been better since he got Beltone hearing aids. He was in to see Paul, his hearing care professional, on Wednesday because one was really bothering the inside of his ear where it's at. Paul said he removed some dried wax and my husband seemed to feel better after that. But now, one of them is cutting off which he never experienced that before. The other evening, the left one all of a sudden just goes off and then maybe 30 minutes later, it's back on. So it's kind of weird. And they just put new batteries on Wednesday, so that's not the issue. The hearing aids are definitely expensive compared to some places, as told by other people we've talked to. But still, we're satisfied with Beltone if we can get all the quirks worked out.

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    Staff

    Reviewed March 22, 2017

    My husband really goes well with his Beltone and he has the one where part of it is in the ear and part of it is over the ear. He goes to Josh in Wichita if he needs anything with regard to his hearing aid. He can hear other people better and we can understand each other better. It's easier all the way around and it’s a lot easier to talk to him most of the time. We'd recommend Beltone to other people.

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    Beltone Hearing Aids
    Response from Beltone Hearing Aids

    Hi Marti,

    Thank you for sharing your experience. We are happy to hear that your husband's hearing aid is working well for him and that you are getting great service from your Beltone location.

    Maribeth

    Verified purchase
    Customer ServiceStaff

    Reviewed March 20, 2017

    A couple of years ago after years of diminished hearing, my 83-year-old father finally decided it was time to improve his life and get hearing aids. There was an immediate improvement to his quality of life and he couldn't have been happier with the service he received at Beltone, on Columbia Pike in Alex, VA. Recently the casing of one of his units came apart, so he took it to be repaired. That was two weeks ago. He has called regularly to find out about the status of the hearing aids' repair and can't seem to get a straight answer from anyone working at that location... every time he speaks to someone there it's another befuddled excuse.

    Today he actually drove over to the location and was told it would take a little longer to get them repaired and that buy into a new model and they'd give him $300.00 off. After such a good initial experience with Beltone (I guess everyone's nice when you're about to spend money with them) this most recent experience is very disappointing.

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    Beltone Hearing Aids
    Response from Beltone Hearing Aids

    Richard,

    We are so sorry that you had a negative experience with Beltone. We have contacted the Beltone location where you purchased your father's hearing aids, and they will be in touch to try to resolve this issue for you. Please let us know if we can do anything else in the meantime.

    Thanks,

    Maribeth

    Staff

    Reviewed March 18, 2017

    After struggling with a terrible hearing aid product, I visited with the doctor at Beltone. He listened to me, looked at my old product, shook his head, gave me a hearing test and showed me 3 hearing aids that would work for me. I ended up purchasing one, the Legend 9, and have been very happy with it. I can actually hear again! Because of my job, my hearing aids get rather dirty. I get free cleanings of the hearing aids. I also get free batteries and none of them have been dead. I also get a free hearing exam. This doctor is on top of his game. He listens to you, he makes sure your hearing aids fit, you can hear out of them, and he works with you for the best possible results.

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    Beltone Hearing Aids
    Response from Beltone Hearing Aids

    Hi Larry,

    Thank you for sharing your positive experience. We work hard to provide the best customer service and state-of-the-art products at all of our locations. It is great to hear that you had a good experience

    It can be overwhelming and even a little scary when you first go get a hearing test and speak with an audiologist. Hopefully, your story will encourage others who are noticing hearing loss schedule an appointment at their nearest Beltone location.

    Verified purchase
    Staff

    Reviewed March 9, 2017

    My husband and I have been married for 64 years and sometimes I get so disgusted at him 'cause everything I say, he'd say, "What?" "Huh?" so we needed him to get hearing aids. He's had a lot of damage with his ears as he worked around a lot of noise. He then went with Beltone about a year before I did. I liked the service that my husband got from them. Everything goes good, he goes for his check up and now I do too. For a little while I've had some trouble with everything sounded like kind of teeny but we got that adjusted now. It works fine and everything's great.

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    Verified purchase
    Staff

    Reviewed March 7, 2017

    I like my Beltone hearing aids. My rep's name is Paul and I like him very much. He's kind, good, always neatly dressed and I find no fault with him whatsoever. He showed me different things I could punch on the top that if I was in a crowd and there was too much noise in the background but I don't want to learn because I'm too old. I just leave it the way the rep sets them and I don't ever try to touch the top of them or anything. I would recommend to a friend.

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    Staff

    Reviewed March 5, 2017

    I got the inner ear Beltone hearing aid. It was my dad who told me about them. My dad liked the comfort of the inner ear aids and I didn't have an inner ear one so I got them. The hearing care professionals at Beltone have been great. I've had several follow up appointments and haven't had any problems getting a schedule for an appointment or even getting a hold of them. I can hear better now but every now and then, after wearing the aid for an extended period of time, it starts to bother my ear. It's a little bit of a comfort issue but I've talked to the technician and he's tried everything he can think of to make it a little more comfortable for me.

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    Staff

    Reviewed March 4, 2017

    I had my ears checked by Josh in town, and I do business with him. He's very friendly and he gave me a free checkup. He found my problems and we purchased the hearing aids from him. I have the next to the best set that they had at the time, and it provided what I needed. At this time, I don't use Bluetooth, but I may eventually get the unit that helps me--if I put it in the middle of the table, it will pick up everything that we talk about and it's a lot clearer. Every time I go to have my hearing aids cleaned and it's never a problem. My life has been much better with my Beltone hearing aids.

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    PriceStaff

    Reviewed March 3, 2017

    My Beltone hearing aids are pretty expensive, but I got a coupon for $1000 off. The team at Beltone was very good. They're very nice people and are always there when I need them. I like my hearing aids, too. They've helped a great deal. I'm more reactive now, being able to hear more, which is nice. I'd recommend them.

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    Staff

    Reviewed March 2, 2017

    My wife insisted on getting a hearing aid from Beltone. The representatives at Beltone were okay. I hardly ever wear my hearing aid, though. When I do, it's a pain in the butt.

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    Beltone Hearing Aids
    Response from Beltone Hearing Aids

    Hi Dan,

    Sorry you are unhappy with your hearing aid. We would love the opportunity to make it right. We have asked the Beltone Hearing Center where you bought your hearing aid to reach out to you to see how they can help. Please let us know if we can do anything else to improve your experience.

    Verified purchase
    Staff

    Reviewed Feb. 28, 2017

    I knew Beltone was just down the road from me and I trusted the name. So, I went there and their rep put me in the sound booth. I was almost deaf so he recommended and adjusted, and got me what I needed. He was terrific. I got the over-the-ear type. I'm well-satisfied with my Beltone Hearing Aid right now. However, they need adjusting because they're squealing a little bit but they've improved my hearing by about as much as I'd lost.

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    Verified purchase
    PriceStaff

    Reviewed Feb. 22, 2017

    I needed hearing aids back in 2011. I got tired of saying, "Huh," at everybody and started filling a word so they'd start laughing at me because I'd say the wrong word. I told my wife that I'd get some hearing aids but my dad also needed them. I'd talked to a few people, especially my dad and one of my other brothers-in-law said he was interested in dad's hearing aid, too. They ended up buying a bunch of cheap pieces but it didn't work as it should so I thought I wouldn't go down that road and I'd get a Beltone. I got my first pair of Beltone hearing aids for $5000 in North Wichita and they cost a chunk of change.

    I wore them until I had my first surgery on my knee and then found out I had to take my hearing aids off prior to the surgery. I gave them to my wife and after I got out of the hospital, I couldn't find the other one. I went back to Beltone and ordered another pair which costs $5550. I like both my first and second sets of hearing aids but I like the second better. It's the 312 which is nicer, a little bit bigger and they last me about five days every time I put a pair in. I've been happy with them ever since.

    The reps at Betone are absolutely top-notch but I don't like the batteries that they're peddling because they are no good. The little tabs that are stuck on the batteries are so stinking short. When people get older, and their fingernails are no good and they don't have good dexterity in their hands or fingers, those are terrible. I picked up a package of batteries at the doctor's office the other day. They weren't Beltone batteries but they were the same size and the same kind that Beltone has. I could hardly pull the little tabs to put them in and I almost needed a pair of tweezers to pick them off. So my only suggestion is to make the tabs longer on the battery. I've recommended Beltone to my friends and my brother-in-law.

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    Staff

    Reviewed Feb. 19, 2017

    My Beltone hearing aids have been fine. I don't use them very often. I only wear them when I absolutely have to like when I watch TV but I don't find that it really helps that much. Also, something isn't right because after I've worn them for three or four hours, I hear a clicking sound in both mandible areas on my face and one side is real sore. Every time I wear them, the clicking sound gets worse in my jaw and when I bend my head down, if I'm chewing on something, my jaw clicks into place and locks. My daughter and her friend are also having these problems. I've mentioned it to Beltone and I don't know if it's the magnetism in the batteries but I'm gonna have to go see an ENT and find out.

    Also, I know I'm supposed to wear them all the time and it's supposed to do something with the brain chemistry and how the brain works. But after I take them out, everything sounds hollow like I'm in a tunnel. So I'm not real pleased with the way they are at this point. But other than that, the people are very nice and very helpful and I don't think there's anything out there that is any better.

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    Beltone Hearing Aids
    Response from Beltone Hearing Aids

    Hello Carol,

    We are sorry to hear that you are experiencing problems with your hearing aids. That's very frustrating

    We have reached out to the store where you purchased your hearing aids, and they should be contacting you directly to see how we can get these issues resolved and ensure that your hearing aids are properly configured for you and the way that you use them. Sometimes all it takes is an adjustment by one of the experts at Beltone to get them working better.

    Resolved outside ConsumerAffairs
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    Staff

    Reviewed Feb. 18, 2017

    My husband and I went up to Beltone where they tested and fitted me. Their rep was excellent. I was calm the whole time and even my husband was calm while he waited on me. He had appreciated what the rep was telling him. Their staff has been very helpful and I cannot complain in any way. I got the hearing aid that fits in the ear where I can adjust the hearing. I even asked them if I could have an extra little tote bag and I keep it in the car.

    I had another hearing aid provider before. My dog got a hold of one and chewed it up and I had to replace it myself. One of the things that I was told by Beltone is that if I accidentally break mine that I can have it replaced, and it's a great feature. I have no problem now and I'm taking good care of my hearing aids. Overall my experience was wonderful and the hearing aid makes a difference when I can hear people. I would recommend them to a friend easily and knowledgeably.

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    Staff

    Reviewed Feb. 11, 2017

    I kept losing my hearing aids and have problems with them and I thought Beltone will solve those problems and they did. In terms of care giving by the company, they were much better than any other company I've dealt with. Their rep was very professional. He gave me a good hearing test and made sure that I was satisfied before I left. He was happy to do what I wanted and I've been real happy with them.

    I like that my Beltone hearing aids don't show very much and that I can hear very well with it. Plus if I lose my hearing aids I can get a free one. They also give a lot of free batteries. They're open so often that you can go stop by there anytime and you don't have a problem with reaching somebody. Anytime I go in, they clean my hearing aids and they remind me that I should have my aids checked occasionally. It's so nice to be able to hear and to look at people and know what they're saying rather than seeing lips move and filling it with whatever you think you were lip-reading. Overall I would recommend Beltone to others. Some have purchased from them and they've been just as happy.

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    Customer ServiceStaff

    Reviewed Feb. 10, 2017

    I got a Beltone over-the-ear hearing aid that worked very well with the telephone. The rep that fit it for me was super. Now, I can hear the kids and my grandkids on the telephone.

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    Customer ServiceStaffDelivery & Shipping

    Reviewed Feb. 9, 2017

    I purchased a set of Beltone Legend 17 devices in Winchester, Virginia, and I have to say that I found the staff there to be very helpful and professional. Everything was explained to me, particularly on the technical end, including the ability to use a smartphone (Samsung or Apple) with my devices. I left very happy with my newfound ability to hear more clearly. I'm not very advanced in years, only 44 when I purchased the devices and was only 35 when my hearing began to degrade from a progressive condition. For the first several months I had the devices I was quite pleased, and I still am overall happy with the results.

    My issue is more on the support side of things, but not the support from the point of sale. I reside abroad and specifically purchased hearing aids from Beltone because of the availability of local support. I had one device fail and the local office examined the device, found no evidence of misuse, but determined that it was not functioning. Instead of sending it for repair themselves, they told me I had to return it to the store where it was purchased. When I called them to make arrangements, the person on the other end was quite surprised and told me that the local service should have been able to take care of it. Needless to say, I'm not happy to have spent a fair chunk on shipping. I've reached out to Beltone about the matter and am awaiting a response.

    Again, overall I like the devices. They do tend to use battery at a fair clip. I get about 4 days out of them. I buy in bulk to save a little money, and I'm not bothered by having to change them. The benefits far outweigh that little issue. I would definitely recommend anyone in the U.S. consider Beltone for their needs. I would suggest exercising caution when purchasing to take abroad.

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    Reviewed Feb. 9, 2017

    I called around to a whole bunch of hearing places to find out who would be making a monthly appointment in Conrad. I chose Beltone because they came every month. However, I don't think the hearing aid was designed very well for me. I’m still not able to be in a crowd and when I go outside, I just take them out because the wind is so bad. They said that they’ll keep making adjustments and see if anything works but nothing does. My Federal Blue Cross Blue Shield allowed me so much for hearing aid and I wasn’t gonna go above that in price. However, now I can visit with my husband in the vehicle.

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    Staff

    Reviewed Feb. 8, 2017

    I’ve heard of Beltone for years and as I got in the market for hearing aids, the brand recognition was significant. I wanted to see what they had to offer and I did shop the market fairly heavily. I saw audiologists and MDs, tried a number of products, and settled on the solution that seemed to work best for me. I got Beltone's Prime hearing aids and their folks have been great. The local fellow who ran the office up where I got them in Great Falls, Montana was very professional and knowledgeable.

    Since I purchased my hearing aids, I have been working around the country in various locations and have been able to walk into any Beltone office and have been met with a smile and friendly face. They would do the cleanings and no questions asked. There is a really good kind of reciprocity across the different providers. They take good care of me and I like the fact that I can get nationwide service. Beltone's impact in my life is noticeable. I always had a lot of trouble hearing my wife. She’s a very soft spoken woman and so our communication’s improved. In meetings where I struggled to listen before, I can hear now. I’d recommend my Beltone Prime. They’re outstanding.

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    Staff

    Reviewed Feb. 5, 2017

    Beltone was the first place I went to, and they were very good to deal with. The Beltone rep was very good to work with. He helped me through everything and showed me what I needed to do, and in fact, he’s still doing it. Every two months, he has me come for him to check and clean my hearing aids. My hearing aids have helped me considerably. I can hear again, and my wife doesn't get mad at me all the time anymore. Also, I like that they're lightweight and very comfortable

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    Staff

    Reviewed Feb. 4, 2017

    My husband had Beltone for about 10 years and he has their hearing aids that go into the ear. Then I also got one for my dad. He's had a couple of strokes and that was part of what's caused his hearing loss. We had a trial for it and he got the one that goes behind the ear since it wasn't bulky and he liked that better than having something within the ear.

    As far as the volume, I control my dad's hearing aids usually with my iPhone. I can see that he's doing a lot more socializing. But with his age at 92 years old, it's hard to tell whether sometimes it's a lack of concentration, it's Alzheimer's, or he's just not paying attention as far as whether he's hearing or not. If you just started talking, he doesn't even realize it. But if you sit there and rap on the table, and have him pay attention, then he hears and understands what you're saying.

    We go up to the Beltone store together, all three of us, because my husband gets his hearing aids checked and redone at the same time. We like the hearing care professional very well. He's not pushy, so we've had a very positive experience with him. His office staff are very nice and professional as well. We've been going back on a regular basis once a month, until the weather started to go bad on us in Montana. Our last visit was in November. But I'll go back again probably in March and have my dad rechecked, and then probably do this every two months so it's on a regular basis. It's been a very positive experience with Beltone and I have recommended them. We're looking to possibly see whether my husband is in need of some new hearing aids. We keep up with the newest gadgets.

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    Reviewed Feb. 3, 2017

    The agent I worked with from Beltone seemed very knowledgeable, thorough in explaining, good at following up, cleaning, and re-testing. I got the behind the ear style hearing aid, and it makes a big difference. I can really tell when I don't have them on. The only thing is it's very difficult in crowded situations when there's a lot of people talking.

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    Customer ServiceStaff

    Reviewed Feb. 2, 2017

    My experience with Beltone has all been positive. I purchased four hearing aids from them, two for the left and two for the right. The first pair I purchased didn’t quite do the job and when I purchased the second pair, their rep who was capable and knew what he was doing suggested that I have it because they have a Bluetooth. I’m 86 years old and the hearing aids do not make me hear like I did when I was 20, but I do appreciate the fact that I can most likely hear on the telephone because of that Bluetooth put in. I’m doing better with the hearing aids than I would without them. That’s best that I can expect. I meet with their rep about once every two months and for a while he adjusted the hearing a couple of times and now he cleans them and checks over everything. I haven't had any problems and I’m satisfied with Beltone.

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    Staff

    Reviewed Jan. 28, 2017

    I've known about Beltone for a long time and my neighbor was satisfied with her hearing aids so I went with them. But I didn’t go until a neighbor of mine could take me there. It was in Des Moines, which is 40 miles away. Mold was poured in my ear and the hearing aid was made from that. It has the thing that goes over the ear. I've talked with one of their professionals a little bit, and he wanted to know exactly how everything was, and I told him how it was sounding. He adjusted it to fit me, and it’s doing fine. I’m getting more used to it but last night, someone hit a high note and it wasn’t that good on my hearing aids. Also, I haven’t had the hearing aids very long, and I'll be going down to get my next batch of batteries in a few days. They have me scheduled to come down there and they'll check it again and give me more batteries.

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    Staff

    Reviewed Jan. 27, 2017

    There used to be a lady in Fairfield that did hearing aids. And so, eight years ago I went there and got hearing aids. My grandson pulled them out soI wasn’t even wearing them and I just let them lay. I was going back to her and they said she wasn’t there anymore. I had to go to Ottumwa. This guy in Ottumwa told me he knew about her. He is outstanding and very caring. Beltone has got a plus there for him. He's great for the job.

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    Staff

    Reviewed Jan. 26, 2017

    I told my mom one time that she can't hear anything and that she has to go get hearing aids. We were recommended to Beltone by some of our friends that live in Billings, Montana. My mom tried the one piece plasticky ones that go way down in the ear which didn’t work, but the other ones that have the little speaker poked down in there with the tube from the other part of the hearing aid item works really well.

    Everybody hates hearing aids, but once she made the step to go get it and paid the money she said, “I’m gonna make this work. I’m not just gonna set it on the shelf.” She got one in June but had a bad ear infection and that put the brakes on a whole bunch of stuff, but she’s over that now. It had nothing to do with the hearing aid but she goes once every three months. They really want to keep on top of it and make sure she has no problems. The one that she has now has this thing that hangs behind the ear and then the tube goes down into the ear canal. She told me the other day, “You know, I used to knock the receptor down so it wasn’t quite so loud with some applications. I don’t even do that anymore. I don’t even think about them.”

    She’s been very astute. She’s worn them faithfully and doesn’t miss as much because before, she would be in the conversation, just smiling, but I knew she wasn’t hearing one thing that was going on. Now, she can hear, at least most of the time and has been involved in some of the city politics and an ambulance board. She goes to a lot of meetings and hearings, so it’s been a very positive move. We give Beltone a plus.

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    Reviewed Jan. 13, 2017

    One year ago, after having a hearing test with a Beltone audiologist, I purchased what she recommended. A year later, she tell me that I bought Legend 6 and now I need 17. That is without a hearing test. I complained to her that I couldn't follow conversations, I didn't a year ago and I can't now. So, why didn't she sell me the legend 17 at the first place. THAT is easy to understand. When I do buy another hearing aid it will not be from Beltone and it will be when I do my own research on what I am buying.

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    Beltone Hearing Aids
    Response from Beltone Hearing Aids

    Hello Daniele,

    We are sorry to hear that you had a negative experience with Beltone. We will reach out to the Beltone location where you purchased your hearing aids and try to get this resolved for you.

    Installation & SetupPrice

    Reviewed Jan. 12, 2017

    First off let me say this, I paid almost $8,000 for Beltone hearing aids. At that price, I should have exceptional service. The Beltone Audiologist is in my area once a week. If I need emergency maintenance, I have to set up an appointment. If hearing aids need repairing, they have to be sent off for weeks at the time. If I need waxguards, I have to buy them from audiologists. They are not offered online. Beltone is a money hungry company that is taking advantage of the hearing impaired.

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    PriceStaff

    Reviewed Jan. 8, 2017

    My husband's hearing was almost gone so the rep said she would do the best she could, and the hearing aid does good. Without it, he doesn’t hear at all so it’s a help but she had told him not to expect a lot. We're very satisfied. The Beltone staff had been exceptionally helpful and we could always go back to have the hearing aid serviced without a cost. They’re always very courteous about it.

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    Reviewed Dec. 27, 2016

    My wife and I both have Beltone hearing aids and they are of very high quality. However, the batteries don't seem to last very long. I wear them during the day and turn them off at night but the batteries last up to five days at the most. I have to replace them. Other than that, we've been very well satisfied with them.

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    Staff

    Reviewed Dec. 21, 2016

    The rep at Beltone was very good, friendly, and thorough. He gave us a demonstration while he was at the hallway and I was sitting in the room with my eyes closed. I was able to hear him speak plain as day with the hearing aids. I've recommended them to a few people.

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    Reviewed Dec. 15, 2016

    Beltone is good. I like the way their hearing aids adjust to the environment. I take my hearing aids in every now and then to get them cleaned and they do a good job on that. This last time that I took it in, they sent it out for about two or three days and it came back working okay. Two days later though, the left one quit so I gotta take it back to them. Other than that, I've had good success with them. Their reps are very intelligent and knowledgeable of all the stuff that goes on.

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    Reviewed Dec. 11, 2016

    I've known Beltone for years. I come from the time when they didn't have very good hearing aids and now they got real good ones. My Beltone hearing aids work great. Also, their reps treat me great down there and I got no complaints or problems with them. They figured everything out so I could get mine on credit. I love the way they work and I'm happy as I could be. Their guy is the nicest guy. He worked out the problems with me with and he's helped me a lot. He doesn't treat me like some old man and he'd really know how to work with kids. I'd recommend Beltone 100% to anybody who needs hearing aids.

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    Reviewed Dec. 8, 2016

    The people at Beltone have been really helpful, and I can't complain about them trying to resolve my issues with my Beltone hearing aid. There are some things about it that I'm not happy with, but I'm not sure what the problem is. My left ear is worse than the right ear. When I had a lot of earwax, they changed the little bud thing that goes down inside the little bigger one so they'd keep it out of the earwax, and I get an echo in the hearing aids. At Church, we have speakers and I get the shrill in it. So, I take the hearing aids out when I'm at Church.

    I've been back at the Beltone store many times and they've adjusted my hearing aids and so on. When I bought the hearing aids, I thought I'll put them in my ears and they were good to go, but I'm going back all the time to have them fix things. For the amount of money I paid for the things, I expected a lot better results than what I'm getting.

    This is the first experience I've had with hearing aids, and before I bought them, I talked to my daughter-in-law who bought hearing aids from another store and paid about the same price. So then, I started looking around and there were hearing aids that are a lot cheaper than what I paid. I don't know if they're as good as what I got, but I talked to one man who said he had Beltones before and they wore out. So, he switched to another one that he is really happy with, and they were about a third of what I paid to Beltone. I wish I would've shopped more and asked a few more questions with different people before I bought from Beltone.

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    Reviewed Dec. 7, 2016

    I bought Beltone hearing aids because I have tinnitus. My hearing aids which cost me $6,000 had maskers and were one of the newer ones back two and a half years ago. The reps at Beltone have been treating me great and everything but it's was not what I thought it would be because it's not helping my tinnitus. My tinnitus has gotten worse rather than better.

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    PriceStaff

    Reviewed Dec. 6, 2016

    My ENT doctor told me I needed hearing aids. My problem is I'm starting to lose some of those little ear cells that goes around in the cochlea. I live near a Beltone store and I happened to be going by that way so I decided to stop and let them tell me how much the hearing aids were and see if they wanted to give me a test. The people I met over there were friendly. I especially like Peter. They're very, very nice people. They try to accommodate everybody that comes in there and give them the best price they could. They also have a video that shows the different types of hearing losses and what causes those so that gives people more idea. That enlightens their mind a little bit when they go in and get their hearing tested.

    Peter said that I needed the kind that fitted entirely inside my ear but I didn't have quite that amount of money to afford those. So I have one that I put around my ear at the top and then it fits into my ear canal. There's a little tail that comes up the other way that I have to fit inside my ear. They're basically the same flesh color as my skin so in a way, people don't realize I got them in that much. However, I had a lot of problems when I first started with Beltone. I was having trouble with getting the hearing aids adjusted. I had to go over there more times than I thought I would have to. It seems like they did something to my hearing aids and they are better right now. I can hear clearly and plainly. It would be great if it continues like this. I would recommend Beltone to people. They've been in the business for 75 years and they were up this year for the Edison Award.

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    Reviewed Nov. 27, 2016

    I've seen the ad for Beltone in the paper and the hearing aids looked great. The office girl and doctor who assisted me were real nice. I was surprised because some of them are grumpy when you meet them. And when I'm at their office, I'm happy. I like them and I recommend them. I took a bunch of the doctor's cards and passed them out in church. I know they all sit up front because they can't hear. The hearing aids are wonderful and really good. Once in a while, though, I put my hand up there to make sure they're on. It doesn't feel like they're there but they are.

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    Reviewed Nov. 25, 2016

    Beltone hearing aids stick to my ear real good. I go in about every four months and have my hearing aids cleaned. And their reps are really knowledgeable. My hearing's a lot better now. My sister doesn't have to scream at me. Also, this summer I had the door open and kept hearing this bird. It was outside and I could hear it and I couldn't hear it before.

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    Reviewed Nov. 17, 2016

    We just returned from an appointment with Jane ** in Cape Coral, Florida. My husband was having trouble with his left ear. She examined it and found a fungus infection. She took over an hour with us to find an ENT doctor to make an appointment to have it fully examined. We want you to know how EXTREMELY professional and caring she was to help us. We and you are fortunate to have Jane ** on your staff. She rates a plus 10 in our book. Thank you.

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    Staff

    Reviewed Nov. 13, 2016

    The hearing care professionals from Beltone Hearing Aids were very friendly and got the job done. I had one thing though that bothers me which was the cloak and dagger approach to taking care of issues I have with my hearing aids. They take the hearing aid off in another room then they come back and give me back my hearing aid already cut out and looking newer. I asked about what was wrong and I never get a clear understanding of what's going on with the hearing aid like they’re hiding something. They're not being upfront with me about it. Other than that, the hearing care professionals were great, very thorough when explaining my hearing damage and got me set up with a nice hearing aid, which is working right now. It was a pleasant experience overall.

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    Reviewed Nov. 5, 2016

    Like most hearing aids, wearing my hearing aids the first time was a little irritating because I'm not used to hearing so much, but I’m grateful for Beltone. The hearing care professionals were outstanding. When I've been back, working with them has been above and beyond my expectations. My experience has been fine, and I'm very pleased.

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    Reviewed Nov. 3, 2016

    I’ve had a hearing aid for years. When I moved over here, I started going to Beltone since they have a place here in town that sells hearing aids. I got new hearing aids from them, had them a couple months, and I'm happy with them. I had trouble with the one on my left ear - it was making a whistling sound. I went over to Beltone and the professionals usually get me right in or make an appointment to have it checked. They were very nice over there, accommodating, and listened to me.

    With the other place, I had to drive for about 45 minutes to get to the hearing aid doctor and since I'm getting older, it's rough on me, so I decided to go to this Beltone in town. I'm glad I did and I like both of the places. As soon as I got my hearing aid, I was comfortable with it and I can get out and feel better about it. I'm pretty well satisfied. If anybody's got a hearing problem, Beltone is the place to go.

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    Reviewed Nov. 2, 2016

    I needed a hearing check and I went to Beltone ‘cause I know they’ve got a national name. Peter is absolutely the most fantastic gentleman that I've ever met. He’s compassionate, caring, and thorough. They'd be losing a real big asset if they would get rid of this guy. However, the battery life is nonexistent. I was entitled to free ones for a certain amount of time and who knows how long they've been on the shelf. When I first got them the batteries lasted about a week and now they only last maybe two to three days. But the hearing aid is comfortable and pretty much invisible. The quality of my life is better now that I'm hearing things that I had been missing out on. It's a super fantastic experience.

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    Reviewed Oct. 22, 2016

    I needed hearing aids and Beltone was a good company. I got the in the ear and the back of the ear model of hearing aids from them. And I got the batteries free. I go and visit Beltone, and the hearing care professionals there check my hearing aids out. They're great. I wear my hearing aids everyday all day, and they're very comfortable.

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    PriceStaff

    Reviewed Oct. 20, 2016

    I was shopping for hearing aids and had been to several companies. I decided to go and see what Beltone's hearing aid was like so I paid them a visit. A week or two later I decided that I couldn't afford their hearing aid because the price was so high but they were willing to work with me and I could make payments once a month. I have enjoyed my hearing aids from them and I'm very satisfied. I go back and have the specialist adjust my hearing aids occasionally. He has told me that anytime I had any kind of a problem, to "just feel free to come back." The people at Beltone are very nice, and it's a pleasure to go visit them.They take their time and give me a good test, and make sure that they've got everything right. They're very sufficient and I can depend on them. I have been to some hearing aid companies where they tried to figure everything out on the computer but, as I told my daughter, a computer does not have a person's feelings and can't feel what they really need. At Beltone, the doctor will use a computer to find out something, especially if I have a problem that he can't quite understand, but otherwise, he's a really nice doctor and I fell in love with him and his secretary, too. They're sweet people and I couldn't be treated any better than how they treat people.

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    Reviewed Oct. 8, 2016

    I was unhappy with my previous hearing aid so I went to Beltone. I’ve never considered any other ones, but I’ve been tempted ‘cause insurance doesn’t cover these and I’m not happy with the flat hearing aid at all. I don’t know how long I’m gonna have the recent aid I bought because with the first hearing aid, my batteries would last up to 10 days, but on this, I’m lucky to get four or three days. Now batteries are free, but when I have to start buying them, it’s gonna be a lot of batteries.

    Anyway, I liked the girl from Beltone who used to run this place. She was more particular and always made sure that when she did the mold, she got it to fit. Because I had such good luck with her, I'm upset that she left. The new rep is not precise in making the mold, so sometimes the aid slips out because of the fit. Some days it bothers me; some days it doesn’t. He keeps wanting me to try it. And I can’t turn it up. When I can’t hear people across the table from me, I get really frustrated. Then he said I might need another one for my other ear, but I don’t even want to do it with him.

    I tried to overlook it ‘cause I got to have my hearing aid, but it doesn’t seem to fit well. It should fit better, and sometimes I know once I send it in, he can’t do anything about it. Then he said it should only last me about five years, and I said mine last me over 10. I can’t pay that kind of money and expect it to last only five years. His receptionist is really good, so most of the time I’m happy. But I’m dissatisfied with this last hearing aid. It ought to be turned up, but when I do I get too much noise. I would recommend Beltone but I’ve had more trouble with this last one than I had with the first one I got. It should be a little more better than that.

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    Reviewed Oct. 7, 2016

    My overall experience with Beltone has been excellent. Their reps are top-shelf people. I got the hearing aid that sits behind the ear and the cable is over in my ear. It has a volume control and it works fine. I only have one hearing aid in the right ear because I had a roadside bomb blow my left ear, and getting a hearing aid was quite an enhancement for my life. I am able to hear better.

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    Reviewed Oct. 6, 2016

    I had a cousin by marriage who used to sell Beltones years ago. He had really worked hard and given good service then, so I figured it was still carrying on. I got their new one which was the over-the-ear and it’s very comfortable. I don’t think anybody has been able to tell that I have them on. They're so small and almost invisible. The battery life is about a week and I haven’t had any problems with my Beltone.

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    Customer ServicePriceStaff

    Reviewed Oct. 5, 2016

    I have hearing loss from loud noise. I used Lyric before and I got it from Johnson Audiology. I liked them because they would fit in my ear and you can't see them. I own and drive a truck and about 85% of the time I'm in a high noise environment, and so the hearing aids adjust to the noise. Then Johnson Audiology dropped the ball on it. The batteries went down and they didn't have my size. Three months later I had to go by there and they go, "Nobody called you?" I told them that I'm going to opt out of the program so I went to Beltone. It was about $3300 a year and a lot cheaper. It works well and it's more durable than Lyric, it doesn't tear up when you pull them out. They also had a thing to put on the hearing aids so it wouldn't drop. So, I get the same quality for less money.

    I like Brian and Becky over there. They're super good people. They take me when I get in there, do the deal, clean my hearing aids, and check my ears making sure everything is up to par. They're very knowledgeable because I was looking at the bigger model that I can hook up to my phone then Brian said, "Judy, don't you remember you said you didn't want to look like you had a piece of gum sticking out in your ear?" I probably said that and forgot about it.

    Then I lost one of my hearing aids as I was trying to pull a piano on the chassis on a trailer with slide axles. It popped out of my ear in the mud and I didn't realize it at the moment. It was the same color as the mud so I couldn't find it. But then I got the little ones with the little batteries that go down in the ear. I hear way more than I want to and I guess that's a good thing. It's been a great experience so far and I'm trying to get my mother to use it as she wants to hear too but she has vertigo.

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    Reviewed Oct. 4, 2016

    I love my Beltone hearing aids, and they're the best ones I've ever had. I had two pairs of Siemens hearing aid before and I didn’t like them. I’ve had my Beltones for almost a year and I love to hear the sounds that I couldn't hear before. The only thing with them is I had trouble with the left hearing aid. It worked fine before they worked on it, but after they worked on it, it totally went out. They couldn't figure out what was going on, so I took it back. I got it back two weeks later and the representative didn’t say anything. When I put it in my ear, the button could not be turned up or down. So I'm going to take it back and let them work on it again. I think the warranty is still good on it. Other than that, the people from Beltone are very friendly, and I’m very pleased with them. I recommended them to somebody and she likes the hearing aids too.

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    Reviewed Oct. 3, 2016

    My parents loved Beltone and I got the hearing aids that go behind the ear. It's a new one that I can program with my phone, but I couldn't handle that feature and it was too much for me. The hearing aids are easy to wear, though, and I got a permanent custom ear piece to hide it because it kept sliding out. The hearing care professionals have been very good to me and I can't complain.

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    Reviewed Oct. 1, 2016

    Beltone was close to where I eat and I got from them the last one they just put out. It’s pretty good but it's off and on. Sometimes the telephone is working really well with my hearing aid but there are times that I cannot understand the people on the other end.

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    Reviewed Sept. 30, 2016

    I have the Beltone hearing aid that goes behind my ear with the little wire that goes inside. However, it was way overpriced. I only paid $2,500 for the other ones that I had and they were very close to being the same quality as what I got with Beltone. But I have this hearing aid hooked up to my phone so can hear through it when talking on my phone, and that is my favorite feature. Also, through the instructions on the map thing on my phone, I can maneuver wherever I need to go. It talks to me right in my hearing aids. I also don't have to worry about radio noise.

    The speech is fine but trying to listen to music through the hearing aid is not good. It's lacking the quality of a speaker to reproduce the music the way that it should be. I can't hear the TV any better as well. So if it's a sports show or a newscast, I can understand what they're saying. Also if it's a drama or a comedy, sometimes a lot of things get missed. I thought about purchasing the unit that hooks up to the TV and can send the sound directly to my hearing aids. But they need to perfect the reproduction of the sound a little better before that.

    The people that I dealt with at the Beltone store both seemed to do a more thorough job than the prior persons that I went to. They knew a whole lot about the hearing aids at the time that I purchased mine. They learned right along with me 'cause I did some adjustments to my hearing aid on my phone that they didn't even know could be done. The individual that I went to was thankful that I was investigating all those options. But they had to call an expert on some of the things that I was asking about to know what was available for us between the hearing aid and the software.

    I also went back a couple of times to have adjustments made. The sound coming through was somewhat tinny sounding and the staff made some adjustments there to lower that and I could hear it better. The fit's fine too. The hearing aid does help and I can hear a lot better, but it's not a cure-all. I try to explain that to everybody, that I'm still not going to be able to hear everything right off the get-go. There are quite a few adjustments on these things and sometimes that can be a distraction too. There are limitations to the product and there is room for improvement, but I will continue using this. I've been very satisfied with my experience.

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    Reviewed Sept. 29, 2016

    I am a physician and new to the experience of myself needing a hearing aid. First, I was surprised at the high cost of most of the hearing aids and especially so given that I believe the technology is still quite poor. With this proviso, I will say that I believe the crucial tipping point is the skill (or lack of) of the technician testing the patient and making adjustments based on feedback from the patient.

    After multiple visits to Costco trying their hearing aids I gave up because I just was not getting through to the tech. I was having feedback (echo) - too poor fitting that apparently is related to the lack of occlusion of the space in the external canal around the hearing aid. I went to Beltone in Central Point, Oregon and the tech of many decades immediately solved this problem. So the Costco hearing aids were returned and I am using Beltone. The iPhone app that interacts with the Beltones is very useful. I wish I could link all my audio related devices via Bluetooth to the Beltones (like my iMac).

    Now for my feedback regarding what is so pathetic about all of this technology: I do great in small groups of people but if you put me in a restaurant or with a large group of people I am very distressed - too poor comprehension of what is being said. I try the "restaurant mode" on the software app and it does help some, but not enough.

    Watching TV is a total fiasco due to the various sound levels of programs & commercials. I have a new LG TV and have tried the advertisement equalizing function. My conclusion is that the FCC, like most government agencies, is sitting on their duff and does not enforce regulations about amplitude of commercials. How absurd in our so-called age of technology. Googling this topic just now at ** supposedly confirms that there are laws that suppose to regulate sound level of commercials. The cable company in my area has a monopoly and perhaps is getting away with non-compliance.

    I think that others may have this problem too but am not sure. I find that both the Costco and the Beltone brand of hearing aid cause me to have itching in the external canals. I was given drops both at Costco and at Beltone so I am concluding that this is commonplace. The drops do not seem to help that much. I wonder if this is a reaction to some agent in the earpiece? It is annoying. Would love to get feedback from others.

    UPDATED ON 10/02/2016: This is a follow up to my previous review on Sept 29th. My father-in-law was visiting from S. Korea and having major difficulties using the Siemens hearing aid that was fitted in Korea. I called Hugh (Jack) ** at the Central Point, Oregon Beltone office and scheduled an appointment for testing on this past Friday. I sat in on the testing. It indicated significant hearing loss with right more than left, and that the Siemens aid was not giving him adequate improvement. Jack fitted him with Beltones and agreed that he could wear them over the weekend.

    On Sunday night my father-in-law and mother-in-law related to me (via my bilingual wife) how thankful they were that he could now hear and how much more communicative he was. My mother-in-law felt like she had a new husband. This was related in a family gathering sitting around the dinner table after we all had engaged in lively conversation. There was not a dry eye in that room. It was one of the most gratifying moments I could remember. I reflected how gracious, patient, and sensitive that Jack was during the exam and fitting.

    Given Beltone is an international company with offices in Korea, Jack said he would call the Korean office and obtain info on multiple items to relate to us before my in-laws returned to S. Korea. NOW WHERE DO YOU COME ACROSS SUCH AN INCREDIBLE EXPERIENCE AS THIS? I am a medical doctor of almost a half century's duration. This was not only expertise on Jack's part but pure generosity and compassion that is too often lacking in our present day society.

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    Reviewed Sept. 29, 2016

    The hearing aid I was using before was with the battery, didn't fit in my ear well and wasn't comfortable. Then, there was a gentleman at my church who recommended Beltone to me. I got a free exam letter in the mail so I called and made an appointment. The company has fantastic people. They work with the customer, are very attentive and wanna make sure everything is okay. I can call them if I need to and they do whatever I needed done. It's good to be able to hear. The one I have is the electronic model that goes behind the ear. It's comfortable and one can't see them by the way my hair hangs at the ear. I'm really happy with the hearing aid and I would definitely recommend Beltone.

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    Reviewed Sept. 28, 2016

    Beltone has been around for centuries and all their hearing care professionals have been exceptionally good, pleasant and helpful. I had some trouble when I first got the hearing aids, and they brought me right in and took care of it right away. I like my hearing aids and they make a big difference since I'm a musician and I play music on the road. However, its batteries don't last long enough. I replace them after only four to five days of usage and they are not cheap. But besides that, it's all been good.

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    Reviewed Sept. 25, 2016

    I was able to secure a fairly significant discount from Distinct Benefit Solutions and that's why I bought from Beltone. I got the one that connects to the iPhone and behind my ear. I've had some issues with it and the Beltone store here has been very helpful in taking care of that. Their rep was on time, and in our area, that's really important. I wear the hearing aids all day because I work and by the end of the day, I'd have to put the volume and the treble up high and it would eat up the batteries. One was sent back to the factory, and that seemed to be repaired and that's fine. Then the same thing was starting to happen with the left ear and so that's with the factory right now.

    Before Beltone finally decided that they were going to send my hearing aids back, they tried to adjust it which was fine. I didn't want to have it sent back because I needed to have it so I could hear. They would adjust it and it would be good for a couple of days and then I would come back again. I gave them the hearing aid a week ago Thursday. They said they were going to send it out with a rush and it would be back on Tuesday, but it wasn't. Then they said it would be back on Thursday, but it wasn't either. That’s been really annoying.

    Beltone improved my life on the fact that I don't have to strain, which I didn't realize I was doing. I didn't realize that I had an issue even though my husband, for the last three years, has been telling me that I needed hearing aids. However, it's a double-edged sword. Once I've gotten the hearing aids and I've been able to hear and communicate better, it especially made having my business easier. Then when I don't have them anymore and have issues, it really bothers me. Overall, the people that are in the store here in Fort Lauderdale are terrific and Terry really bent over backwards to try to help me, though there was just so much she could do. It's disappointing that I've had quite a few problems with the set of hearing aids that I happen to have.

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    Reviewed Sept. 24, 2016

    My experience with Beltone has been very good. I have a long standing relationship with them. When I bought my first pair of hearing aids from them, it was a husband and wife location. I had a test done back in the 70s because I had what I considered a hearing loss and she was exceptionally professional. I got to know the two over the years and bought hearing aids from them. I'm on my second or third pair, and I went with their top of the line products, whatever Jim recommended based on what's good for me as a patient. Beltone has come through with very professional people. I always get their cards and they want me to come in and have a hearing test. Also, Beltone is everywhere and that's a real plus.

    Jim and Jennifer are great people. They try their best to help everybody, because their customers are in the lobby waiting and most people are apprehensive when it comes to talking about hearing aids because even though they can’t hear, they’re embarrassed to say that they have to have hearing aids and they’re in the right place. I’ve referred some business to Jim because he's a fine guy. He looks at the individual and he doesn’t argue with him. If people need hearing aids, he's the guy that they would want to see. The way they handle the conversations are exceptionally good and they're helpful. For most people, they’ll either go on the net or have a brochure and try to educate themselves, but they really need to go in and they need to talk to somebody like Jim and Jennifer.

    It's very important to have good caliber people rather than somebody trying to sell something, like when I took my mother-in-law to another place which she eventually left because they were taking her down the hill. As time went on, she could not hear well and when I figured it was time for a test, my mother-in-law said her previous hearing aid place didn't ask her. That was the least that they could do for her. She decided that since I've been through so much with Beltone, we would have the same hearing aids for her. There was a test whether she could pick up a guy-girl conversation which comes out of a speaker a bit behind Jim, and when she was asked questions about the conversation she did better than I did. She was able to rephrase it and explain it to Jim. She was 86 and she was really sharp.

    My mother-in-law was impressed in the fact that nobody tried to sell her anything. It was the fact that it was a proven technique that people realized it themselves. It’s rare. The proof is in the pudding. Also, it's good that Jim goes in for training once every one or two years and he said that some of the fellas that design and work on the hearing aids wear them. I compliment Beltone for doing that rather than buying it from China and going from there. The hearing aids have dramatically impacted the quality of my life because I deal with banks and I have to know what they’re saying. I deal with Board of Directors and officers of corporations and we get into technical and legal things, and I have to be able to hear team.

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    Reviewed Sept. 22, 2016

    I went to Beltone, talked to the sales guy, and was impressed by his knowledge and his explanation of what was going on with my hearing. I got the most advanced hearing aid. I like being able to use the app to adjust the settings on the hearing aid and I like the button on the back of it that I can switch between presets on the go. I use that a lot. The hearing aids help me a bit in being able to hear conversations better especially with my family so it has a significant impact.

    Beltone's staff was very friendly and knowledgeable and that’s really important to me. That really helped out a lot with going back periodically to improve the settings. I've had two or three appointments with their guy and he was able to tweak the hearing aids to work better each time I work with the sound settings button that eliminates things like the effects and noise. It has been a very good experience and I have recommended Beltone to a couple of people.

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    Reviewed Sept. 19, 2016

    The app that comes with my Beltone hearing aids is awesome. It allows fine-tuning of the hearing aids' volume, and if I misplace them, the app also has a locator. The rep I dealt with was great and knowledgeable. She had a good understanding of my situation and made me feel very comfortable. They give excellent customer service. They have free cleaning, and they keep an eye on the ears, checking for any wax buildup. They also do frequent hearing tests to make sure that the product is still adjusted to what I need. My hearing aids have been great. My husband doesn't yell at me anymore, and they're helpful at work, too. It's been a great experience, and I'd recommend them to anyone.

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    Customer ServicePriceStaff

    Reviewed Sept. 17, 2016

    I have had a high pitch deficit since age five due to meningitis and I only needed my high tones adjusted. It took many years for the technology to catch up. I had a pair of hearing aids but was looking for something that would allow me more flexibility, and that was actually Bluetooth. I did research online and went to a couple of local audiologists and researched Beltone’s options. I was quite pleased with the ability to have the Bluetooth without wearing a separate receiver. Even though technology has come a long way, when I wear something, I advertise that I've got a disability which I didn't want.

    I trusted the audiologist that I was working with here in Evansville because I went in with a lot of questions and he was very capable in answering them.. His name is Drew and he allowed me to try the Beltone hearing aids for a week because of the expense, which was huge. I didn't want to jump into something and then regret. He was very knowledgeable and he gave me pricing options. I have since gone in for adjustments. He works with me through email. I tell him what's going on and prepare him for the adjustments as we go in. He'd normally have them almost pre-programmed before I sit down.

    The ones that I have are Bluetooth to my iPhone. I'm able to adjust my surroundings in a noisy restaurant. I have the receiver to my TV so I can listen to programs with much greater clarity. It's a lot more control of any environment that I have. I truly appreciate the Beltone hearing aids' ability to allow me to engage in more conversations. They're lightweight and I had been used to the open-fit due to the previous brand that was not adjustable. With these, I adjust on the fly. I can quietly open my phone, adjust the bass and treble and change my surroundings. I can remove the nuisance noise of a restaurant and focus on the conversation of the friends I'm with, and that's a huge feature.

    The ability to take a phone call using my Beltone hearing aids and have them in both ears so I can understand the person from my iPhone is also really helpful. I find that extremely helpful to understand when I can't see a person, because I lip-read a lot. By taking a phone call and being able to hear it in both ears helps my brain understand what they are saying.

    The other brands were cheaper, but a lot of it has to do with the audiologist's knowledge and ability to adjust it to what I need. I wasn't that impressed with the other audiologists. However, the cost would have been better. I understand there's a similar brand at Costco's. I watched a gentleman adjust his hearing aid and asked him where he got them and he said he got them at Costco for half the price of what I got from Beltone, so that's a little concerning.

    I've had hearing aids for a number of years so I know what comfort is like. I'm also a competitive cyclist, so when I'm outside, I needed to understand if I could reduce the wind noise. That was such a nuisance on regular hearing aids. In concerts, it’s a whole different environment with the echoing and general conversation, and then the ability to have clarity of TV. With Beltone I’m a lot more comfortable in many environments. Before, I would have to sit back and not really understand conversations, even with the devices then, because they weren't adjustable. I'm much more engaging and I understand quickly, even accent conversations which was a huge problem before. Leading technology has allowed me to be much more engaging in not only life but in conversations. It provides me to be more inclusive.

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    Reviewed Sept. 16, 2016

    I've had hearing issues for years and I was looking around at the different alternatives, and the price range was right for Beltone versus everybody else so I thought I'd give them a try. The hearing care professional was more than helpful, takes time to explain everything and was right on the spot. When he made the molds for my hearing aids, he made them right because they fit me perfectly. So he's all around very good. The follow-ups with him were going good and I've got to go back to him again in about a month to touch bases with him. There are still some issues that I would like him to address but it's getting much better.

    I got the hearing aid that's put inside of the ear and since having the hearing aid, it made an impact in my life. I'm starting to recondition my brain to hear what's being said versus trying to fill in the gaps, but at least now I'm not asking my wife to repeat herself anywhere near as much. Also, it's a very noisy environment where I work but I'm able to hear and understand the people there better.

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    Reviewed Sept. 15, 2016

    I heard about Beltone Hearing Aids at work and so I went to their store. It worked, and I was happy with it unlike the ones I had before which didn't work well and I wasn't happy with them. Their staff was excellent. He seemed well-versed with what was going on and did a good job selling me the hearing aids that's why I bought them. I got the one that goes behind the ear with the tube and I can hear well with them. In follow-up appointments, there were a couple of little issues where one wasn't working and one hearing aid wouldn't connect to the Bluetooth on my wife's phone. He fine-tuned them a little bit and got that working. However, I'm disappointed that it doesn't connect with my Samsung Note. It only works with Apple and a couple of Samsung phones. But other than that, I had a good experience with them so far and I'm satisfied with it.

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    Reviewed Sept. 14, 2016

    I had a hearing aide that rarely used, because the sound quality was not good. I decided to try a different brand. I tried 3 different hearing aids. All were the top and latest by the manufacturers. I found the Beltone sound was the best. But the most important factor on my decision were the people at the Beltone. I found Karen ** and Brook very caring. They were more interested in helping their customers than selling their product. I highly recommend them and their hearing aid and the service afterward.

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    Reviewed Sept. 14, 2016

    I was looking around for hearing aids and I went to a couple of different places. I liked the audiologist I had at Beltone the best and I got the Legend hearing aids. The one who did the fitting took a lot more time than he did with most patients. He was really trying to hone in on where my issues were and pretty much tailored the initial visit and the initial programming with the actual hearing loss that he identified. I have 55% hearing loss and most of that is the high pitch tones. They mapped these hearing aids so that I can hear a lot of those high pitch tones.

    I like the ability to use my hearing aids. They connect to the cell phone pretty easily so I can hear better on phone calls. I was having a lot of problems with cell phone calls and particularly conference calls with more than one person. But I can hear much better now. I go back to the same store every three months for a checkup, any adjustments, and any equipment needs. I usually have the same audiologist, but not always. All of the ones that I meet with are very personable, though. They care about making sure I’m completely satisfied before I leave the store. If there’s any adjustments or issues that I’m having between visits, they’re very accessible and I’m able to come in at any time. All I have to do is call and make an appointment. Beltone is the best choice I ever made.

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    Reviewed Sept. 9, 2016

    Beltone is very good and stands behind their product. I've been with them for a number of years and my hearing aid is the second set with them. I've recommended them to others as well. Susan, their representative, was outstanding. She cared when she tested me because she was dealing with a 75-year-old man, my hearing was severe, and she corrected all the problems that I had in such a manner that is very pleasurable. When Susan is with another customer and I pop, the associates take care of me also. If I have concerns, I could just walk in and get serviced. They make you feel that they're really concerned about you as an individual. With Beltone, I am hearing pretty well. When I’m driving a car and there is a noise, my hearing aid really helps to cut that out.

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    Reviewed Sept. 7, 2016

    I'm really pleased with Beltone products. I got the kind that sits on top of my ear and there's the hearing aid’s cord that goes in my ear. It goes behind my ear so people can't see it. This is my third set from Beltone and I really like 'em. The last set I got now has a hearing aid adjustment on it. I can adjust it louder or softer. I get used to 'em after a while. Since it's habit-forming, I have to have 'em. Soon as I get up, I usually put 'em in. Their rep's name is Pete and he's a pretty good audiologist. He checks my ears out real well. I'm really satisfied and I plan to stay with them till death do us part.

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    Reviewed Sept. 6, 2016

    There was an advertisement in a paper that Beltone Hearing Aids was having free hearing tests. So, I called and got in. I got a hearing aid and then just recently, I became a BeltoneBlue. The one that I purchased was supposed to be much, much stronger than the first one that I purchased. We're going through getting that to work for me. My hearing problem came about by blowing out my inner ear while I was flying. So, it's a little bit different than hard of hearing because you're getting old. This is a little bit more in-depth problem than what usually happens when they go into the office and want a hearing aid. The rep has been working with me for three years now and we're getting it to the point where I can hear again.

    I've known the Beltone name for years and I'm positive somebody in my extended family has had one because they've been around for quite a while. I've been in retail for a really long time and as far as I'm concerned, the only way that you can be in business for a length of time is to give good service and have a good product. Their rep has done everything I've asked him and more. He constantly says to me that if I have any trouble, to just call him and he'll get me in. He's very accommodating. I go in every three months and he checks out my hearing aids, cleans it out and checks if I have any problem. Although he treats everybody the same that comes in, I think that this is a little bit more of a challenge to him because of the way my hearing, or lack thereof, has happened. I don't think I've worked with anybody in the medical field that really cares about his customers. He just gets on top of everything.

    This hearing aid has helped me a lot. As far as I'm concerned, I had no hearing in my left ear and it was frustrating for me and frustrating for everybody else for me to say, "I'm sorry, I missed that. What did you say?" I’m a people person and being able to hear better helps me with that. It's an awesome thing. You'll never know how much you’ll miss anything until you don’t have it.

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    Reviewed Aug. 27, 2016

    I have had hearing aids before and Beltone's was so much better. It was a much better experience and they're working wonderfully. Everybody was so cordial. They couldn't have treated me better. In fact, when a little piece broke off, they were so happy to take care of it for me. I needed it desperately, and it's all done and back in my ear now. I'm very satisfied and I like them so much that I have sent them another customer and I'm gonna take another one on Monday.

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    Reviewed Aug. 26, 2016

    I grew up in Florida and I was a lifeguard. I swam on teams, played sports, and I have one swimmer's ear, the bad ear that puts out an abundance of wax. The other ear has a slight loss in hearing. People were saying things to me and I didn't hear it. They'd get embarrassed because I wasn't answering. I've been losing my hearing and it got worse. Beltone had an ad that was talking about the new electronics so I went to find out as I wanted one that I could rely on and I hate to spend money on something that's not going to do.

    Their price was reasonable. I've talked to their sales representatives and they told me that I'll never be able to hear in the bad ear, and I’ll only hear a sound if I put a hearing aid on it. I won't be able to find any difference. They were negative about trying a hearing aid but I went ahead and I was amazed at what I could hear. I've talked to a lot of people that had it and they were all satisfied and happy with Beltone that's why I went with them. I got the one where they made a mold for the inner part that went in the ear then the other one has the tip on the end of the ear.

    I like the idea that I can go in at any time to talk to them and have it adjusted. And when I first got the hearing aids, they did a super job on trying to get the two ears as balanced as much as I could. It was great because I’d go in and then put up one and turn the other one down. They have it on record and they can pull mine up and what they did the last time to check it over, I think it's a terrific system that way. I'm really happy since I got these hearing aids. It is very good. I really enjoy going in there and sitting down and talking to him and explaining. My wife is getting evaluated and I think she's the next one to try to get the hearing aids as she's starting to lose it.

    Now, I do a lot of woodworking and I take the hearing aids out because I don't want to wear those while I’m using the saw or some equipment. I also took the other one out and it got down to where I was very comfortable with the hearing. And then I got the sound to let me know my battery's going down. I really got the drop in hearing and realized that the ear was affected a lot more than I thought it was.

    My only complaint was that the model has the 312 battery now and I have to replace those pretty frequently. The battery was 13, which they used to be. Now it's a 312 and a 13 is the same size. Looks just like it, except it's about half as thick as the old one. So, I assume it lasts a little longer. But I highly recommend it. I’m pretty much satisfied with the treatment I'm getting at Beltone.

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    Reviewed Aug. 24, 2016

    Beltone's best hearing aids worked good because I can hardly hear without them - I don't have to say “what” all the time anymore. Except now, they're taken back to be rebuilt. I was having a problem with one and I decided to go back there and get it redone and they found something wrong with it, so we sent them both back. I haven't had any problem with the people and they do whatever needs to be done. I went on vacation in June and I had the problem in Tennessee and called them and they took me right in and fixed them down there.

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    Reviewed Aug. 21, 2016

    I’ve been with Beltone for quite a while. I go to the one in Sylvania, Ohio and they have been great to me and any concerns I’ve ever had, they’ve immediately taken care of them. I had a little mishap and they had fixed it, no questions asked. So when I needed a stronger set, I went back to them. This second set is great because it uses bluetooth from my phone into my ears so I can hear people on the phone. I highly recommend Beltone. Absolutely fabulous and first class service and product.

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    Reviewed Aug. 20, 2016

    I had a good experience with Beltone. They checked my ears and said that my nerve is starting to be damaged by my sugar levels as I’m a diabetic. They told me that I needed a hearing aid, so that’s why I decided to get one from them right away. I had no problem with the professionals who assisted me as they’re very nice people. The purchase is expensive but I try to manage because I need the hearing aid.

    The last time I went to them, I was told me that with the situation of my hearing now, I need another kind of hearing aid. The rep said it’s a little smaller than what I have now but it’s expensive. I said I wish I could purchase that, but not right now because the first one is expensive already. It’s a very big problem financially but l have to purchase it whether I like it or not because I need it. If it were only $500, I could afford to change right away, but it’s more than $3,000. I’ve never been to another place and a lot of people say that hearing aids are expensive, so I don’t know if their price is recommendable to anyone.

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    Reviewed Aug. 18, 2016

    Beltone is a good place to go and it's a brand name, which meant a lot to me. The woman at Beltone explained things every step of the way; what she did, she explain it. And I like that. My daughter was with me and she liked it too. She and the doctor were very thorough with their job. I like the hearing aids. The device is comfortable and I can hear with it. It has made my life better. The kids don't have to yell at me now. I am also able to hear the television even if it's not loud. The device also have buttons I push for different settings - home, noise, company, television. Plus the batteries last for about 5 days, just like what they told me.

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    Reviewed Aug. 14, 2016

    I went for a check-up and the people at the Beltone office were telling me that they wanted to know what was going on because I couldn't hear them to even acknowledge a hello. I gave them an attitude and told them I was not buying another hearing aid. But by the time I walked out, I had two new hearing aids. They worked with my insurance and it was the same with all of my past financial things.

    My experiences with their staff have always been very good. Both Eric and Peter are great people with a lot of knowledge and they are very empathetic towards any issues that I have. If I had problems, they would take care of me immediately. They told me too that if I needed anything at all, then all I have to do is call. I've been fitted many times and they've always taken their time and worked with me each time until we had it right.

    I've lost a lot of hearing and it's progressively gotten worse each year. But everyone around me has said that I'm hearing better with my new hearing aids. With the Beltone Legend, I like being able to talk on the phone. I also like the Bluetooth capability, the controls and being able to turn it up and down. I'm still working on finding out some of the options I have such as the bass and the treble. There's a lot for me to learn. So far, it's been good and I'm very satisfied.

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    Reviewed Aug. 12, 2016

    I got pretty good quality hearing aids from Beltone. It helps me hear better and I like that I can put it in my ear and others can hardly see it. The hearing aid specialist and her receptionist that I talked to were two excellent people. They took real good care of us and every time we have something come up, all we had to do is call and run over there and they’d take care of it. Recently, we sent one of the hearing aids back ‘cause it kept raising and lowering volume and she knew exactly what was wrong with it. We sent it in and in a week, I had it back and it's working great. Such a very fantastic experience.

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    Reviewed Aug. 9, 2016

    Beltone is a good company and I have good results with them and thought we would give them a try. My husband said he would like to go to Beltone too, so we both went to Beltone at the same time. At first, it seemed like I was having a lot of trouble hearing with it. I would have them in and my husband would talk to me. And he would check them and turn them up a little more. When he did that, I'm just hearing a little bit better. Then, I finally made an appointment with the doctor and he did some adjusting on them. And since then, I've been able to hear better. The owner there was also very friendly. One time, my two daughters went with me and we enjoyed him very much. I'm really satisfied with Beltone and would recommend them.

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    Reviewed Aug. 3, 2016

    My hearing is really limited and I hear better because of Beltone. I would be lost without them. I wear them all day and take them out at night. I feel very comfortable when I wear it and it's the best I've ever had. Also, they have really nice care and the people there are really attentive. I go back for my checkups and they always clean my hearing aids and ask me questions. I feel that it's where I should be. I've been to other places and I really like Beltone's caring ways. They also get me in whenever I call. I like their service and I'm satisfied.

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    Reviewed July 28, 2016

    My husband got his hearing aid from a different company and we weren't satisfied with the way they sit with any adjustment he got when it went in. I haven't heard anything bad about Beltone and they were reasonably priced so we went with Beltone for my hearing aid. In the beginning, I didn't put them in and leave them in because the background noise was overwhelming. In January, the hearing care professional said to leave them in and that all of it will go away. He said that if I didn't, it would affect my ability to hear and understand words. He's always very polite and not condescending at all. Whenever I mentioned anything to him that I have a problem with or question, he's always got an answer that makes a difference.

    I really like him and I'm comfortable with him. I'm 75 and those things mean quite a bit for somebody to look into you and hear you out. I've been a faithful Beltone user since. At first, it was not comfortable to use, but there's a drop that I can put on which relieves my ears and are very comfortable. The care professional wanted to see me three months after the trip in January to see how I was getting along and he was of course impressed that I was wearing them all the time. And I got a little more information than what I never had before. I can watch television with other people. I remember how hard it was to watch TV with my husband when he didn’t have hearing aids. And just being able to carry on a conversation in a group with people. It's nice being normal.

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    Reviewed July 27, 2016

    Updated on 10/24/2018: Sept. 23, 2018, broken apart AGAIN, sent in for repair. October 3, 2018 received back ok. October 24, 2018 broken again while inserting, gave to the local office AGAIN for repair. VERY UNACCEPTABLE WORKMANSHIP AND DEFECTIVE PRODUCT. I will be DEMANDING to receive another completely new, with new serial number to prove it!

    Updated on 09/24/2018: Out of 3 years owning Beltone hearing aids, they are not reliable, from batteries only lasting 2-4 days to hearing aid breaking in half. I will not recommend Beltone to anyone, Bad product! DO NOT BUY FROM BELTONE.

    Original Review: Batteries last anywhere from 1 day to 3 days. Had the hearing aid back to Beltone 3 times now. Last time they said it was a complete new hearing aid with new serial number. Still same 1-43 days battery life, I have been using Beltone batteries and Panasonic, no difference. Ready to go somewhere else. With price of $1.25 per battery that is $10-15 per month just in batteries, NOT GOOD. Going to Beltone one more time then out.

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    Reviewed July 26, 2016

    I've been using Beltone hearing aids for years and they're very comfortable. I also bought batteries from them. Their hearing professional was great. My follow-ups usually go fine. Right now I’m having a little trouble hearing so I have to go in again.

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    Reviewed July 25, 2016

    We didn't have a problem finding the place and we like the idea of it being so close with the different locations here in Des Moines, Iowa. My father has been there a couple times. He had his hearing aids readjusted because he complained about them either being too soft or too loud and he can't find the medium between it. So he's working with them trying to figure on that a little bit more.

    The guy named Eric was really good, nice and prompt. My father's ear holes are real big and the hearing aids he had wasn’t sitting tight so they would squeal all the time. So he was real happy that Eric made molds for his ears. My father still has a hard time putting his Beltone hearing aids in but once they're in everything's fine. My father loves watching the Democratic and the Republicans argue. Now he can watch it and understand it.

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    Reviewed July 23, 2016

    When I went for hearing aids four years ago, I went to Beltone and they gave me money off my insurance. When I have my Beltone hearing aids in, I hear really well and I like that it doesn't show. Three weeks ago, I had the aids cleaned and checked how they were working, and it was a wonderful experience. They told me to come back in November, which I will do.

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    Reviewed July 22, 2016

    There was a Beltone near where we moved. I got hearing aids from them that wrap over the back of my ear. I didn't have much of a hearing loss to begin with, but I got it for clarification. I am a sign language interpreter and I wanted my hearing to be at its optimum. My Beltone hearing aids do what they need to do. The staff has been very nice and helpful too. At first, I went for check-ups every month but I've had the hearing aids for a couple of years now so I don't go that often anymore.

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    Reviewed July 14, 2016

    I had hearing aids before, which I was not happy with. Beltone was an improvement over what I had before. It is quite a bit higher in cost but I think the performance is better. Eric, the hearing care professional, did a nice job. He’s very courteous, helpful, and considers whatever I need. He’s very good about it, so I’m happy with his service. I have another appointment early next week for a routine check-up. I got the Inside-of-the-Ear model. It's okay but my problem is that I have to take it out when I try talking on the telephone. With it in my ear, I can’t hear the telephone.

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    Reviewed July 13, 2016

    I had known about Beltone for a long time, and when I started to lose my hearing, that’s where I chose to go because I felt like they were established and will stand behind their product. I compared them with Costco and they have better hearing aids. And the one that I have seems to be exclusive to Beltone and it’s very small, which was exactly what I wanted. My husband has his from Costco and I didn’t like the way they stood behind their merchandise so I went to Beltone. I paid a little bit more but it was worth it.

    My hearing aid is a little tiny one that goes into your ear, and you can’t see it at all. I like the smallness and the way they fit. I also like that you can go back and they can be computerized to fit your needs. The Beltone rep was very nice and caring. They called and had me go in every now and then, just to check and see how everything was going. One time, he reprogrammed a little bit and re-tested my hearing just to make sure everything’s going okay. The only complaint that I have about them – and this is for any hearing aid – is the batteries don’t last very long. Overall, I’m extremely pleased that it’s where I went and I have referred to several other people to go there.

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    Reviewed July 12, 2016

    There's a Beltone Hearing Aids close to where I live which I noticed when I drove past it a few times. I used to have hearing aids from another company and they were same cost-wise but quality-wise, Beltone is very good. I've had my in-the-ear hearing aids for a few years now and I like it because I can forget about it after I put it in my ear, although I'd like to get the at-the-back-of-the-ear the next time I go get hearing aids. I got a lot of fun with my hearing aids and life wouldn’t be very good if I didn’t have them.

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    Reviewed July 6, 2016

    Great Falls Beltone staff are just incredible. Always friendly and very professional. The Beltone product is second to none. I have had two other brands and the quality of Beltone is far superior. They have my highest recommendation.

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    Reviewed July 6, 2016

    I’ve been needing hearing aids for a while and ignored it. I saw an ad about Beltone and it was a bit misleading, but I called them and set up a time for an interview. I went over and talked to a rep and the next thing I knew, he had me convinced that he could help me, and he did. I bought the hearing aids and have been wearing them ever since. I only take them out at night. They’re comfortable and they work well. Having the hearing aids has made it a bit easier in the household for everyone to talk to me. We also don’t have to have the TV up so high.

    However, the battery life is only about five days. I would like to see the battery life to be considerably longer. I know other places sell batteries but I haven’t bought from them. I’ve stayed with the rep who sold me the hearing aids and I go back to him to get the batteries; therefore, I’m obligating him to make sure that I’m getting good service. On the other hand, if I keep batteries in the house, it’s all right. Overall, my experience with Beltone has been satisfying and I'm happy with it.

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    Reviewed July 5, 2016

    A Beltone rep has his office out on Shiloh. He had just opened it and I went out there that day and he did a test on me. He seemed to be so knowledgeable that I wanted the hearing aids that first day. Other hearing aids were cumbersome-looking, while mine is small in design but powerful in bringing in the sounds and is not intrusive at all. He told me what they can and can’t do. There was no pressure at all and that’s what made the difference. He has a good product in Beltone and he knows how to market it. He didn’t push things for his advantage. A very big issue here is when he sold me the hearing aid, he didn't go away. Anything that needs to be corrected is done immediately. If I get some adjustments like I’m not supposed to, he’s right there to take care of it. He believes in his product, keeps up with his customers and puts them ahead of anything else. I’ve been so satisfied with how he takes care of us.

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    Reviewed July 4, 2016

    I'm an outdoorsman here in Montana and my wolf-dog ate my previous hearing aid. Then I got a mailer in my mailbox from Beltone, and it was free to go in. I checked and tried out. Then I purchased the In-the-Ear hearing aids from them. I've had other hearing aids before but the ones from them and the service I got from Rodney were better. It was also half the price. I got mine for between $900 and $1,200. The follow-ups have been fantastic, and I have the card that they gave me. When I first got the hearing aids and I put it way in, it hit something that bothered me and Rodney took care of that. I had it fall out a couple of times also and he exchanged it for one that he worked on.

    Rodney has a guy that makes appointments but also he gave me his personal phone number if I needed to get a hold of him. I don't have any trouble getting in. He immediately makes an appointment and follows through on everything that I've asked him to do. He even forwent his lunch hour one time to take care of me. He was very personal and I have recommended him to several friends. I sent a cowgirl over to him, and sometimes these redneck cow people don't relate well to any professional. However, she bought a full set of hearing aids and was very happy with them.

    There's some disadvantage because I didn't buy the most expensive model he had. It's a little loud for me when on the phone but better loud than not being able to hear. But overall, it's been really good. I'm a canoeist, and if I wound up in the water, Rodney will take care of it. I used to take my previous hearing aid out and put it in something waterproof, and just be ultra careful. Now, I don't have to worry as much if I lose it or drowned it. Maybe the place that I used to get hearing aids has advanced to the point to where they could be cleaned up if they get wet. But in the old days, it wasn't that way.

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    Reviewed July 3, 2016

    I purchased a Beltone In-the ear Hearing Aid. When I first got them, I sat on my back porch and listened to the rustling leaves for the first time in 60 years. I’ve had a few times where I had trouble hearing out of them, but the service was always great. Their hearing care professional was excellent. He bent over backwards to help me. I normally get checked up every three months. I had to send in my hearing aid once because it drew moisture inside and they had to replace everything inside of the hearing aid so I was without them for three weeks. So far, it’s been good. People can hear me and I can hear them. I’m very satisfied.

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    PriceStaff

    Reviewed June 24, 2016

    I went there because my husband said I wasn't hearing him. I thought I'd go in just to have my hearing checked. Should have gone back to our specialist doctor. After 3 hours of this man pushing hearing aids on me I bought some just to get out of there. Worst experience of my life. Wrote to the company and complained. Am stuck with the hearing aids. They do not make a difference in my hearing ability. They would not take them back. Stuck with a $7900.00 pair of hearing aids. I did wear them thinking I should after paying so much for them. Batteries need replacing every 4 days. Got very costly for me to wear them. Anyone want to purchase these??

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    Response from Beltone Hearing Aids

    Nancy, thank you for letting us know. We will have the owner of the location contact you as soon as possible.

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    Reviewed June 17, 2016

    I got the behind-the-ear style Beltone hearing aid and it's working good. It's comfortable that sometimes I forget it's on. I can hear a little better with it, and it helps a lot. The hearing care professionals were very good people as well. When I have a problem, I go in and they tend right to it.

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    Reviewed June 15, 2016

    I’m very happy with my Beltone hearing aids because when I take them out, I don't even hear myself talk. My hearing is getting worse, and Joe, the man that runs the Beltone office on South Kings Drive in Charlotte, is doing everything he can. I'm 82 and I have Beltone in my ears for more than 15 years. I’ve worked around construction sites all my life. Sometimes in a crowded room, I don’t hear what everybody's saying. I still have to ask people to repeat, and since I’m getting older, I really can't complain about the hearing aids.

    I paid over $7,000 for the hearing aids that I got, and I find that during the afternoon, they get less receptive, so I disconnect the batteries totally and leave them for ten minutes then put them back in and they seem to come up. I went down there last week and I told Joe, and he put them on a machine and checked them, and he readjusted them to my ears.

    Sometimes I get bad batteries, and I told the man at the Beltone office, so he asked me to save some of the old batteries and put the dates when I got them and when they went dead, and he wants to have them tested. The hearing aids that I had before only got six days out of the batteries. This new hearing aid I got has better batteries and I like that I get twelve days out of them.

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    Reviewed June 14, 2016

    I’ve known about Beltone all my life. They have a very professional office and very caring people. They've given my mother personal care. Their sales reps were also very nice and I highly recommend them. When my mom wears the hearing aid, it works beautifully.

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    Reviewed June 13, 2016

    I go to live shows that we have here in town and it's been more pleasant since I’ve had the Beltone hearing aids. I wouldn't want to be without it when I go somewhere. The only thing I don't like about it is it squeals sometimes when I get close to something. But other than that, I'm happy with it. The hearing care professional had been very nice and I'm on real good terms with him. I go there for appointments very often so he can check the hearing aid on the computer. I've been with Beltone for several years now.

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    Reviewed June 9, 2016

    My significant other has a pair of hearing aids from Beltone. When I got mine, I liked them on the first day. They're comfy, handy and I can hear better with them. The lady who assisted me with the fitting was also very friendly and helpful. I recommend them.

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    Reviewed June 7, 2016

    I’ve had nothing but wonderful experiences with Beltone. My dad bought Beltone hearing aids and he had them for six months then he passed away. So I called Beltone to see what to do with them, and they said a family member might be able to wear them. I've had some hearing loss from my employment, so I tried them. One of them fit perfect. The other one, they made an adjustment on. Since then, I’ve replaced the original ones with ones that fit my ear perfectly. The first one had buttons I push. I never could tell the difference in any of the settings so I just put them in. I just liked the way they fit down in my ear. Very seldom do people see them, even though I have hearing aids.

    Drew, the one who helped me fit the hearing aids, was super nice, and the receptionist, Dave. They've done a wonderful job. I go back every three months and they clean them and make sure they fit right. I had one made and it didn't fit quite right, so they went and done some adjustments on it. They sent it back to the company and had them replace it with a different model on my ear. They sent back a new hearing aid and it fits perfect. I can hear now. It made a big difference because if someone's not looking at me and talking, I can hear the conversation. Before, a lot of times, I could read the lips and knew what they were saying.

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    Reviewed May 31, 2016

    I'm glad I went and got the Beltone hearing aids because it has really made my life better. I like how I can make it low or high. I'm very satisfied. Their rep took care of me and I'm well pleased. I had a follow up one time because one didn’t fit, and they were able to get it to fit.

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    Reviewed May 28, 2016

    I've been very happy with my Beltone hearing aids. I didn’t even consider anything else. My friend was happy and I had heard of Beltone before, and it was convenient for me so I went with them. Their rep is very professional, thorough, kind and patient. I don’t dread going to them like you would some people who are physically in contact with you, and it's a very nice office. The people in the front office are very nice and sincere in trying to help.

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    Reviewed May 22, 2016

    I was talking loud so I thought I should go and had my hearing checked. I felt that Beltone was a little more "go" on the hearing test, so I decided to purchase from them. The rep was pleasant and did everything good in checking my hearing. And I've gone for updates to have the hearing aid adjusted so I could hear better. Since having Beltone, I can hear a lot better and I'd recommend them.

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    Reviewed May 20, 2016

    I'm very pleased with Beltone. I first purchased two hearing aids, and based on the good service I received, I’ve continued going back for my checkups and have bought additional products over the years from them. I can now hear my wife. I like the Beltone professionals. They have been very considerate, and when they call me to tell me it's time for a checkup, they're very nice and call me by name. It's a pleasant experience when I go there.

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    Reviewed May 13, 2016

    My dad's Beltone Hearing Aid has been very good. He purchased it himself. He got the one behind the ear in which the earpiece goes inside the ear. He likes that he can push the little button and change the hearing. I myself like that it’s quick, that whenever he puts the hearing aid in, I can hear it ding-ding-ding and it sits. My dad has tried two other companies before and he went with Beltone this time and it has been better for him. Their reps were wonderful. They took their time with him and made sure they went over how to use the product and what each sound is for, and they also supplied him with the free batteries for the first year. Also, they called often to see how he’s doing with them. In fact, he goes back in another month for checkup with them. His life has been much better after having it.

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    Reviewed May 11, 2016

    I got the Legend 963DRW from Beltone hearing aids. It's the expensive one with Bluetooth. I like that I can go and use the application on my phone to adjust them. When I was fitting the hearing aid, the hearing care professionals were very awesome and very willing to reach out to you anytime and extend themselves in any manner whatsoever. Another time or two, I had problems with its adjustment. When I called, they would bring me right in as quick as possible. One time, I shoved the item down in my ear too far. I didn’t know it at the time but it would hurt all night, so the next day I called them and they said, “Come right in and let me look.” They had to pull it out and then he proceeded to put the unit back where it wouldn’t come off again in my ears. They’re always willing to help me no matter when I call or what it is.

    With my Beltone hearing aid, I can definitely understand better. And people that I know very well know that. It’s still not easy and it’s not perfect, but it’s far better than it was. I do have to turn them down a lot because I still am adjusting to how much noise one can really hear. It takes several months to adjust because if you’ve gone without good hearing for so long, you don’t realize how much you haven’t heard.

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    Reviewed May 9, 2016

    I purchased two Beltone hearing aids that go behind my ear. I like the fact that the biggest part of it goes behind the ear, which I think works best. I wear it mostly when I'm watching TV in the evenings because then I can understand what is being said better. However, the thing that bothers me is the fact that I have to change batteries about every four days, which is pretty bad. I'm going to get in touch with a Beltone company close to me here to get more batteries.

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    Reviewed May 9, 2016

    From the first time I walked into the facility I felt that all the personnel were highly concerned with my satisfaction of their product. Additionally, the support didn't end after I signed the check. Any time I need batteries, they are provided at no extra cost. Today I asked for extra batteries and that the battery contacts in my hearing aids be cleaned, as I was going out of town tomorrow. The technician came back and informed me that the battery doors were not locking properly. She then told me they were expecting the parts in a few days. She then proceeded to take the parts from a set she had in stock in order to make the repairs before I left town and will replace the parts when the stock arrives. You can't ask for better service than that. I would recommend Beltone to anyone interested in hearing aids.

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    Reviewed May 8, 2016

    I was in terrible shape so my cousin recommended Beltone Hearing Aids to me, and they had really been magnificent to me. I was going different places and I was told I had to have $6,000. Everywhere I went, I was in bad shape. I was being worst and worst. I went to Beltone and they got me to the point where I am hearing good and I am so thankful. I had adjustment problems because my hearing just left but I was doing marvelous and so better. When I went to their office, the people were kind. I fell in love with the receptionist. She greeted me and was so kind and sweet to me. Then when they were to give me the testing, it was amazing. The young man took care of me - play-by-play discussing what could happen, what would happen and the different things about it. I had no idea how to look at and see the inside of my ear, but they went so far as even to teach me how to clean it because I didn’t know.

    So, I had gone back for cleaning my hearing aid to adjusting. If I had any problems, I just call and get an appointment and they adjust it. It was a wonderful experience. With all the insurance that I have, nobody would pay for hearing. My hearing is just as important or even more important than the heart condition or the cancer I had, so I cannot understand why the insurance companies do not pay for hearing aids. I am flabbergasted about that because I could not believe they’ll pay for a fruit thing but not hearing aids. They really need to go back to the table – the whole system about that. I was a miserable woman and a happy-go person. I loved my work and I raised all my seven children. A wife, grandmother, great grandmother – enjoying my life and then, boom! I can’t hear. So, I am very satisfied with Beltone, because I’ve gone from a terrified, miserable 82-year-old woman to a very happy woman again. I had lost my life and I’ve gotten it back.

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    Reviewed May 7, 2016

    My Beltone hearing aid cuts out a lot of the background noise and since I got it, my life has been a whole lot nicer with being able to hear what's going on around me. Their rep was very nice and took his time in adjusting the hearing aid until I felt like it was the best that I could hear.

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    Reviewed May 5, 2016

    I chose Beltone hearing aids, being Bluetooth enabled as I do a lot of conference calls where I am sometimes travelling, and being able to pipe those conversations directly to my ears as opposed to having it on a speaker phone is very valuable. I used Oticon before for at least four years which wasn't Bluetooth enabled yet. They were starting to age on me a bit so I said it was time to upgrade.

    The Beltone hearing aids that I purchased are behind the ear with a little plastic thing that goes in the ear and Bluetooth enabled. I also like the functionality that allows me to adjust for different locations with my phone where if I’m in a noisy location, I could pull out my phone, hit one button and it curbs out all the background noise so it doesn’t drive me crazy. When I’m in a meeting where there are a lot of soft speakers, I could inconspicuously change the volumes very easily, which is very, very powerful.

    The gentleman I currently work with is a really nice guy. They do the cleaning and the inspections on a regular basis. When I had a defective unit, they replaced it under warranty. I was very, very pleased with that. With the Beltone, I’m able to listen directly into my hearing aids and talk on the phone at the same time. I could literally multi-task.

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    Reviewed May 4, 2016

    Being able to hear a lot better has made it easier for me and for everyone else involved. I've heard about Beltone from people who had them over the years and they were satisfied. When they started to send me information about Beltone, I bought a set six years ago but then they weren't doing me as much good so I bought more advanced ones last October. I've been to the store four times since and I had different problems. At first I was a little disgusted with them because I would take them off the battery charger in the morning and go to change the program and it would only do it for one ear and not the other. They changed the batteries, then they sent the right one back to the company and replaced everything. They then started with the left one. We take it off the battery charger in the morning, it was dinging and it wouldn't stop until I pressed one of the programs which stopped it from dinging.

    During my most recent visit, Beltone said that if changing the program and what they have done didn't take care of it, they would order me a new set. They then took everything apart and did all that they could. I did have a three-year warranty so if I have any more problems I will insist that they send me new ones. It's expensive but it's like an buying an automobile - one buys thinking that everything was gonna be okay and sometimes one gets a lemon.

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    Reviewed May 2, 2016

    My insurance recommended Beltone Hearing Aids so I went with them over other hearing aid providers. The insurance did not pay anything but it got us a discount for that. I got the CIC Legend. They're better and smaller. The ones that I had before were older style and doesn’t have any features. But with Beltone I am able to change the different settings. Also, the cost and quality is better because my previous ones were out of bells and they were not of very good quality. They were shown in TV ads as good quality but they were not. The hearing care professional that fit me for my hearing aid was very nice and professional. I’ve gone back a couple of times to get them adjusted and I get a free battery set up with them. So every month I got to have new batteries. I'm satisfied with them and would recommend them.

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    Staff

    Reviewed May 1, 2016

    Beltone was right across the street going to the post office. I went in and felt sorry I did - I was having bad luck ever since. I got them because I needed hearing aids and they were there and they were handy, and I’ve heard before that they were pretty good. However, I don’t like the service I got. It’s really terrible. They ran me around like “Come out here tomorrow,” “Try this out for tomorrow,” “Try this until the next day,” “Wear them for a week,” or this and that.

    Also, I only use the hearing aids in the evening when I have to because they’re very uncomfortable. I just don’t like them. Beltone just couldn’t seem to figure out a decent way to make the hearing aids to where they would fit and stay in the ear. They’ve come up with all kinds of different little pieces. What they got now are great big ol’ hunks of plastic hanging on the end that cover my whole ear. I’m not satisfied with them and I will not recommend Beltone to anybody. I want to go check someplace else and maybe find something that I like.

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    Staff

    Reviewed April 30, 2016

    I volunteer at a hospital and Beltone Hearing Aids opened an office there. I had hearing problems before I retired and my hearing aids which I had gotten through the state broke. So, I went up to Beltone. I got their hearing aids in August along with a small gift. They were great. When there’s too much loud noise, I can lower it. The guy who did the fitting on me was excellent. My life's improved and I can hear. But now that I’m coming up to a year with them, I’m having more hearing problems, like one’s not working so I’m going to get an appointment, go back to see their guy, and discuss it with him.

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    Staff

    Reviewed April 27, 2016

    I got a Beltone over the ear hearing aid and I have this thing that keeps the hearing aid more securely in my ear which I find the most important thing that I've got. Their rep was excellent. I go back to them for normal routine stuff. Overall, my experience has been absolutely positive.

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    Staff

    Reviewed April 24, 2016

    My husband has been using Beltone for at least 10 years, and he recently purchased new hearing aids from them. I think they're comfortable for him, and with it, the TV's volume is down. We've got a new guy in Yuma, Arizona and he seems to be wonderful and able to help us with the screeching. He and the gal that he works with in the front office are both very knowledgeable.

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    PriceStaff

    Reviewed April 22, 2016

    My husband has had hearing loss since he was four and all of his past hearing aids were from Beltone. He had switched to another company for some other digital hearing aids that he was not happy with and we decided to come back to Beltone where the cost and quality are much better than other brands. He purchased a super-small digital, one of the newer models, that's very powerful and has a little Bluetooth microphone that goes with it.

    The personnel who fitted my husband with his hearing aids was wonderful, very knowledgeable and patient. I'm a speech pathologist so I loved how she was able to explain everything and in a way dumbed it down for him. The way she spoke was very articulate and slow-paced so that my husband could pretty much understand everything that she was saying. Since the purchase, we've gone back a couple of times to get some other readjustments and batteries. We've established a good relationship. The hearing aid has its quirks, but my husband can hear a lot better now. He's also a drummer, so he's able to hear more frequencies and this helps him a lot better. He loves being able to adjust his hearing aid using an application and I love the microphone because I don't have to be yelling.

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    Staff

    Reviewed April 20, 2016

    The folks that I've dealt with at Beltone at Carolina Place Mall in Pineville, are super people. Bob, the guy that fitted me, was really good and went out of his way to explain everything to me. My wife and I were very impressed with his professional attitude. And Betty, the receptionist was the sweetest she could be. The whole experience with Beltone has been wonderful. It's opened my eyes to what I had been missing for several years. And in fact, I'll go in to see Bob today for an adjustment on some of the tones that he was trying to cut down on - whenever I would listen to some people, I was getting a whistling noise and then if I try to ride down the road with the window down on one of my trucks, I was getting a bad roar. Also, I've referred Beltone to two of my friends.

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    Staff

    Reviewed April 17, 2016

    Beltone has bought out the office that I had my old hearing aids with in Augusta. I gave them a call and we engaged in another set of hearing aids. I got the one that goes over the ear which was recommended to me at that time, but I'm not happy with it and they haven't been able to take care of the problem for me. I called Beltone and told them what the story was and they said we'd have to deal with it when we get back to Waterville.

    I'm dealing with somebody new now and I had trouble with him for quite some time. I liked the girl that I originally talked to, but she's no longer there. The original lady and the new people are very nice, but I'd been very unhappy with them because we haven't been able to resolve a problem or two and I've thought about sending the hearing aids back to them and getting a different kind. My old one is doing a good job for me and somewhat better that the new ones. I had them reconditioned and have been using them for the last four or five months now because I'm in Florida and there's nobody to deal with here. The problem could be resolved if we have a technician work them over a little bit. Overall, there's a little bit of dissatisfaction with my experience, but their intentions are good.

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    Staff

    Reviewed April 15, 2016

    Beltone was in our local town and I decided to go on my own. I checked out another well-known provider but I had my mind made up that I was going to get the Beltone hearing aids. The person I dealt with was very comfortable to talk to and she explained things clearly. She was very soft-spoken and seems to know the product really well. I can hear distinctly since I started using the hearing aids and I still get my batteries. I really like the adjustment that I can make with the three different positions to push it into. If I’m in my own home and there are just two people talking, I don’t need it up loud. If I’m in a room where there are a lot of people, I can reduce the background noise so it won’t interfere me from hearing somebody that I’m close to. Overall, I’m very satisfied.

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    Staff

    Reviewed April 13, 2016

    I've had my Beltone hearing aid for six years and it's the best I could get. I can hear better with it and my children know this very well. Their rep was very personable and helpful. They're also very cooperative. I moved one of my pads and they were very helpful in getting another one and getting it going for me.

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    Staff

    Reviewed April 11, 2016

    My wife loves Beltone, and maybe I love them more than she does. Their salesman, together with other people, told us about them, and so we bought the one that sits on the back of her ear and has this little thing that goes inside of her ear. We also went back and got this Bluetooth device that she wears that can answer her phone, and she likes it. Most of the time, it works good. My wife knows what's going on now. I don't have to holler at her all the time. My little grandson was over here one day and wondering why I was hollering his granny. And I told him that's the only way I can get his granny to hear and he got a little upset about that. But, now, we communicate. Beltone is effective, and it probably saved the marriage. The hearing care professional was also a great guy, and we're supposed to go back for a checkup but we've been tied up here lately.

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    Staff

    Reviewed April 9, 2016

    A Beltone store happened to be where I shop and the first thing I thought of when I needed hearing aids was to go and visit the gentleman that runs the place. I knew I could get service there and they're so good I can get it right away at any time of the day on any day of the week that I have a problem. I can walk in. The receptionist is fantastic and the service is excellent. I have their top of the line product, the Legend 17. I don’t have to listen to people yell at me anymore. They have different settings that I can use. I like the fact that I can set them for different situations like going to church or to a restaurant.

    This is an ongoing type of a hearing aid. There are other things that it can do for me. For instance, I could even answer cell phones with them. They're Bluetooth. The other thing is that over a period of time I don’t have to keep buying new hearing aids. They can put new components in them and bring them right up to date. I've attended a couple of Beltone's functions because I learn something every time I go. They're exceedingly helpful.

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    Beltone Hearing Aids
    Response from Beltone Hearing Aids

    Hi Marie,

    Thanks so much for sharing your positive experience! We strive for excellent customer service and state-of-the-art products at all of our locations, so we are happy to hear that you had such a good experience!

    We know it can be overwhelming and even a little scary when you first go get a hearing test and speak with an audiologist. Hopefully, your story will encourage others who are noticing hearing loss schedule an appointment at their nearest Beltone location.

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    Customer ServiceStaff

    Reviewed April 5, 2016

    We went to Governor’s Restaurant for a dinner Beltone put on and subsequently got an appointment with them and bought two hearing aids--one is in the canal and the other is something they had to have a mold for because my canal was too small. Since they had to do the mold, I wore the one that didn’t fit for quite a while and then thought I lost it. I found it on the bathroom floor and had combed it out so I had to call the rep quite a few times and I liked her very much. Beltone gave me back my hearing and it really enhanced my quality of life completely. I would advise everyone to use them.

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    Staff

    Reviewed April 1, 2016

    I'm a retired pilot from the Air Force whose ears got messed up with aircraft engine noise and things of that nature. My wife felt I needed a hearing aid, and the evaluation did show places that I was weak in hearing, so I bought a unit from Beltone. It has the earpiece going down into the canal and sits behind the ear. My wife and I were well satisfied with what our representative said. Bob, the hearing care professional was a great guy. I had to lose him and now have a new representative. I haven't had the chance to get to know him yet but they say he's very good.

    This purchase put a hole in my bank account. I felt like falling off a chair when they quoted $6,000 to me. They offered a discount but I still had to close out a 401K because we paid cash for the hearing aid since at my age, I don't do financing anymore. I like being able to control the volume to a comfortable level. We have community concerts in Morganton and I can easily adjust the level of sound of the hearing aid in both ears by touching one earpiece. I am well taken care of by Beltone.

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    Staff

    Reviewed March 25, 2016

    I bought my Beltone hearing aid in Kissimmee, Florida - it's the one where it's over the ear and I stopped in the one in Waxahachie, Texas when I was down there a couple of weeks ago. They got me some batteries since I need some, cleaned my hearing aid and took care of me down there. They were equally professional as the ones that I originally went to. I'm very happy that I bought my Beltone hearing aid and so far so good.

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    Installation & SetupPriceStaff

    Reviewed March 23, 2016

    I purchased a Beltone Hearing Aid and it was a combination of the one in the back of the ear and in the ear with the short wire. It was slightly less expensive compared to others. Their rep has been with them for 6-7 years and he seemed quite competent. I've had off and on interactions with their staff and he made some adjustment and follow-ups. I'm still not used to doing it everyday. I'd even go weeks without installing it and I only put it on when I really need to hear better. So I haven't developed the discipline to wear them on a daily basis. But so far, it's very good.

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    Staff

    Reviewed March 21, 2016

    Because of Beltone's reputation for so many years and the fact that I used to work for them when I was going through college in Chicago and have repaired some of their units way back in the early '50s made us decide to choose them over other hearing aid providers. My wife has one that goes around the ear and then we bought a transmitter, which we haven't used yet, that could increase or decrease the volume.

    The guy who sold us the hearing aids told us that they will provide us with a lifetime guarantee. Now I needed one of them looked at and possibly replaced. Beltone took care of us since it was within the year period that we purchased it, but they told us that they never heard of a lifetime guarantee. I had spoken to a supervisor after that and she told me that the guy was fired and they will take care of us. They will give us a three-year warranty instead. I told her that the guy who sold it to us said that it was a lifetime, and she said that they will honor it since he told us that.

    The guy also said that they will give us lifetime batteries, but when I told it to the lady in Matthews months later, she denied it vehemently. After three or four minutes, she threw some batteries at me and I had to pick it up from the floor. There was a nice guy from downtown at Carolina Place Mall in Charlotte and gave us some batteries when we needed it. But any new employee or even other Beltone employee would deny anything like that. The lifetime batteries was one of the reasons we purchased the Beltone, but the guy no longer works for the company so it was a short lifetime.

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    PriceStaff

    Reviewed March 17, 2016

    I had a very good experience with Beltone Hearing Aids. I've known about them for a long time and I'm glad to have them this close. I walked in and an hour later I walked out with the hearing aids. They are convenient and easy to get to, but they are a lot more expensive than my first pair of hearing aids, and for the difference in cost, the improvement over my old ones is minimal. But they're smaller and take more batteries for that reason. The rep was very kind and good, and recommended the kind of hearing aid that fills the ear, but I had the ones that have a plastic line with the hearing that doesn't take up so much space in the ear. And when I lost one of my hearing aids, I had insurance so I was happy to be able to replace it as they are terribly expensive at $350.

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    Beltone Hearing Aids Company Information

    Company Name:
    Beltone Hearing Aids
    Address:
    2601 Patriot Blvd.
    City:
    Glenview
    State/Province:
    IL
    Postal Code:
    60026
    Country:
    United States
    Website:
    www.beltone.com