ALIGNERCO Reviews

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About ALIGNERCO

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ALIGNERCO offers solutions for straighter teeth without the requirement of expensive orthodontist visits. It provides customized invisible teeth aligners for both daytime and nighttime use and complete treatment plans that are completely remote and managed by professional orthodontists.

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ALIGNERCO Reviews

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    Customer ServiceContract & TermsPriceStaffRatesValue

    Reviewed May 31, 2024

    I had a great experience with the night-only teeth aligners with Alignerco. The process of getting the information about my teeth condition, sending back molds, etc. was all very straightforward. Since I did not have major issues with my teeth, my main motivation was to reduce the gaps in the top and bottom front teeth and reduce the slight forward protrusion of my top front teeth. I felt that the process and prices that my dentist/orthodontist provided me were too cumbersome and expensive. The Alignerco program was much more user-friendly since I could use the "night-time only" aligners which meant that during the day, I did not have to wear the aligners. Also, sending our the molds from home and getting all the future aligners in one-shot was a big plus compared to the frequent visits needed to the orthodontist when they change braces or aligners.

    There were approximately 25 steps (aligners) that were sent to me and I had to change them every two weeks as the teeth were progressively moved into the final position. Every two weeks, I had to send photographs of my teeth for the Alignerco team to verify the movement of teeth completed in the previous two weeks. So I finished my teeth realignment in about 7 months for about one fifth the price of what the orthodontist was charging me for either the traditional braces or aligners.

    Communication with the AlignerCo team was very easy and reliable. Sending photos every two weeks was straightforward. When I compared my "before" and "after" photos over the six month period, it was clear that the aligners had done their job and removed the gaps, moved in the front top teeth so that they were now flat and this created a clean front appearance of the teeth. Overall, worth every penny and about 20% of the cost of the traditional orthodontist procedure.

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    Customer ServicePriceBillingTransparency

    Reviewed May 30, 2024

    I placed an order and paid in full on April 10th. It is now May 29th and I never received anything. Not even the impression kit. I've reached out at least 4 times to them and have not gotten any solution. I sent them screenshots of the FedEx tracking number showing that it hasn't moved, so after chatting with them online they sent me a new tracking number through email. My most recent chat with them I explained how I was quite dissatisfied considering how I reached out to them numerous times with no actual updates. I asked for someone who is in charge that I could directly contact and they ignored that.

    They seem to just copy and paste standard responses and not get anything done. I called FedEx to see if there was something I could do, but they said to reach out to the seller, and the seller has to file a claim so an investigation could happen. I told this to them through chat. They promised that I would receive an email within 24 hours after they put my order in their "priority list." I never received that email. I asked them for a name I could reference if any further issues occurred and they said their name was "Ele" and that they are a real person. You're telling me that one person handles ALL the company's chats, emails, and customer service? Absolute waste of time and energy. I have no idea if they've claimed my payment since it was through a HSA. Find a different company.

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    PriceRates

    Reviewed May 27, 2024

    I did a lot of research before choosing Alignerco. I read reviews on many sites, compared prices and even went to an orthodontist close to me for an evaluation. Of course the orthodontist price was triple of Alignerco’s! Many companies online were close to Alignerco, but still higher priced. I realize they were rather new a few years ago when I started, but everyone starts out that way!

    The first thing to be sent will be your mounding compound. It’s very easy to do. Then you send them back in the prepaid box. In a few weeks you get all of your individually wrapped aligners. There will be instructions for when to move on to the next set. I continue to be very pleased with my choice and the results even after a few years! I now only wear my retainers about 2-3 times a week. I also had a personal consultant every time I had a question, who would also reach out to me often. PICTURES-1-My finished teeth with me holding aligners, 2- I’m wearing the aligners, 3-4-5-My teeth before aligners, 6-the blue molds, the clear piece to keep your mouth open to make the molds!

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    PriceStaffRates

    Reviewed May 26, 2024

    Knocked it out of the park! I was skeptical at first but Alignerco knocked it out of the park every step of the way. Ele helped me through the entire process. They were timely, accurate, and very patient with my questions. The product did exactly as it was intended in the projected amount of time. I couldn't be more pleased and the price is so reasonable.

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    Maintenance

    Reviewed May 23, 2024

    I can’t say enough about my experience with Alignerco! I was so nervous that my teeth would shift when my 15 year old retainers from high school finally broke. But Alignerco saved me! It was such an easy, seamless process and I’m more than satisfied with my results. My teeth have never been straighter, and it didn’t have to break the bank either, which was a major relief! Thanks Alignerco.

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    Customer ServiceSales & MarketingPunctuality & SpeedRefunds & Payouts

    Reviewed May 22, 2024

    This is the most frustrating process with absolutely no instructions about the steps, poor customer service. I paid on February 25th 2024 and now May 22nd and I still don't have the aligners to begin the treatment. I asked for my money back but they won't do it. # months later and still waiting because they always have an excuse for delays and never clear about a delivery date and no clear instructions. I am beginning to believe that this is just a scam.

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    Customer ServicePricePunctuality & SpeedStaffTransparencyValue

    Reviewed May 21, 2024

    I recently completed my treatment with AlignerCo, and I couldn't be more pleased with the entire experience. From start to finish, the process was seamless and hassle-free. The mold fittings were incredibly easy to do at home, with clear instructions and everything I needed included in the kit. The customer service at AlignerCo was outstanding. They were always available to answer my questions and provided regular updates on my progress. Any concerns I had were promptly addressed, making me feel supported throughout my treatment. But the best part? The amazing transformation in my smile! The results are stunning, and I can't stop smiling. The fact that I achieved such fantastic results at a fraction of the cost of other aligner options is truly remarkable. AlignerCo offers exceptional value for money, and I highly recommend them to anyone looking to improve their smile affordably and conveniently.

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    Customer ServiceRefunds & Payouts

    Reviewed May 15, 2024

    I chose ALIGNERCO after a permanent bottom retainer I had popped off and my teeth started to move, as I didn't want to re-pay for braces. The process was pretty seamless, and the customer support and response time was great, especially about checking in for each set of aligners.

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    Punctuality & Speed

    Reviewed May 12, 2024

    I’ve been using ALIGNERCO aligners, and I’m thrilled with how well they fit! They’re comfortable, and I can’t wait to finish my treatment to see the final results. So far, it’s been a great experience!

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    Customer ServiceStaff

    Reviewed May 11, 2024

    Alignerco process was very simple and convenient for me. This brand provided precise steps, affordability, and great support in regards through communication. The productive communication allowed me to have confidence in the process and keep up with each treatment. I saw results and those spaces I had in between my teeth disappeared. Alignerco also help prevent my annoying teeth grinding. I’m so happy I chose this Alignerco because I’m truly satisfied with my results, and I love the compliments I receive from others regarding with teeth. Thanks, Alignerco for my new smile!

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    Staff

    Reviewed May 10, 2024

    It was an easy process. ALIGNERCO made it convenient and seamless to straighten my teeth. All I had to do was send in my teeth impressions, and they did the rest. There was nothing else to it. Ele, my customer support specialist, answered all of my questions. I was very delighted with the outcome.

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    PricePunctuality & SpeedMaintenance

    Reviewed May 9, 2024

    After having braces for two years I thought I had finally had the smile of my dreams. A broken retainer and limited income resulted in my teeth shifting again. Although it wasn’t as bad I was no longer proud of my smile and wanted to do something about it. I searched and researched daily for an inexpensive option and I stumbled upon AlignerCo which was heaven sent. I paid in full, got my impression kit and was happy they sent 3 because I completely ruined the first one (so be careful and follow the directions), but I managed to get the remaining two correct then sent them in and in a week or two later I received my aligners.

    I was skeptical initially, wondering how the process would work if I had questions or needed to see someone, but I didn’t and the process was quick and easy. My only advice is to make sure you wear your aligners for the full hours. Otherwise it may take longer, which was the case with me instead of four months it took me about 5 1/2 because I wasn’t wearing my aligners for the full 24 hours as I should have been. Nonetheless, I finally got the smile I wanted back, thanks to AlignerCo. so I would recommend them to anyone and I have recommended them to all of my friends and family who are looking for an inexpensive option which is convenient and actually works!

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    Customer ServiceSales & MarketingStaff

    Reviewed May 9, 2024

    The customer service is terrible. They don't seem to care at all if you have an issue. I had already started paying off the purchase and they hadn't sent me anything yet. Every time I tried to reach someone to ask about it, I got the same AI bot response. I actually started to think it was a scam and they weren't going to send me anything so I disputed the purchase through my bank. Only then did a real person reach out to me. The first shipment I got didn't even include a case, so for months I had to keep my aligners on a paper towel on my desk. I notified them of this and they eventually sent me one but didn't even apologize or acknowledge their mistake. They sent me 15 sets of aligners, by about step 7, I noticed they were fitting really poorly, but kept wearing them. It got worse with each step so I let them know, hoping I could get better fitting aligners made. They are currently ignoring all of my requests for help. I would not recommend this company to anyone.

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    Customer ServicePrice

    Reviewed May 8, 2024

    I purchased these aligners because it was a great deal for getting my teeth straight again. Communication was okay but you have to use email. It was affordable except for having to purchase additional retainers, you have to buy the 8 pack for $499 which makes it comparable to other companies for overall cost but cheaper than the orthodontist.

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    PricePunctuality & SpeedValue

    Reviewed May 7, 2024

    Their retainers are also very good quality. I went to my normal military dental office since my AlignerCo retainers were being worn down between my teeth over the last few years (I clench in my sleep) and needed a quick replacement. My dentist said AlignerCo were really nice quality retainers. They were way better than the ones I received from my dental office which were thinner and more flimsy. They weren’t as solid which seemed like there might be room for error if my teeth shift which isn’t good. All in all, worth every penny.

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    Customer ServicePriceStaff

    Reviewed May 7, 2024

    I am on the seventh Aligner. They send all of the Aligners to you at the beginning. They have not fit properly from the beginning. I have tried to get help, but they are not responding. Aligners #8 and 9 are completely missing, so trying to go from #7 to # 10 doesn’t work at all. I would not recommend. They charge additional money for retainers, so I am going to lose close to $1500.

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    Customer ServicePriceRates

    Reviewed May 6, 2024

    I am extremely satisfied with Alignerco! The process was very easy, customer service was great and my results were better than expected. I originally chose Alignerco for their reasonable pricing and I would definitely recommend this company to others!

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    Staff

    Reviewed May 1, 2024

    AlignerCo helped me improve the straightening and create space between my teeth. I appreciated the affordability and remote access to the treatment, far more accessible to me than traditional braces. My teeth are now easier to clean and do not cause me stress or discomfort.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed May 1, 2024

    I recently had the pleasure of using ALIGNERCO's services, and I couldn't be more impressed with the experience. From start to finish, ALIGNERCO exceeded my expectations in every aspect. First and foremost, their customer service is outstanding. Throughout the entire process, their team was responsive, helpful, and genuinely committed to ensuring my satisfaction. Any questions or concerns I had were addressed promptly, and they made me feel valued as a customer.

    The quality of the aligners themselves is top-notch. I was amazed at how comfortable and discreet they were compared to traditional braces. Plus, the results speak for themselves – my smile has never looked better! What truly sets ALIGNERCO apart, though, is their affordability and convenience. Their pricing is competitive, making orthodontic treatment accessible to more people. Additionally, the convenience of being able to complete the entire process from the comfort of my own home was a game-changer. Overall, I can't recommend ALIGNERCO highly enough. Whether you're looking to straighten your teeth or improve your smile, ALIGNERCO delivers exceptional results with unparalleled customer service. They have truly transformed the orthodontic experience, and I am grateful to have found them.

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    TechPriceStaffRates

    Reviewed April 30, 2024

    I loved my experience with Aligner Co. I was so nervous about the putty molding not being correct but they offered me a video session with a live person and made me feel so comfortable and it was just one shot and everything came out perfect all thanks to having real-person interaction on video. My smile is great. The retainers are amazing and such an easy process, didn't hurt like I thought it would and you can't go wrong with their prices as well.

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    Customer Service

    Reviewed April 30, 2024

    "AlignerCo surpassed my expectations with their dental aligners! From start to finish, their process was seamless. The aligners fit well and are highly effective. Plus, their customer service was exceptional, making the entire experience truly enjoyable. Highly recommend! Begin your treatment with AlignerCo knowing that your smile will be looking great, and in just a few short months, you'll be showing off that beautiful smile with confidence!"

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    Customer ServiceStaff

    Reviewed April 29, 2024

    Alignerco has truly transformed my smile journey! From the very beginning, their customer service team was incredibly supportive and informative, guiding me through every step of the process with patience and expertise. Overall, I couldn't be happier with my experience with Alignerco. They've given me the confidence to smile brighter, and I'm grateful for their exceptional service every step of the way. I highly recommend them to anyone considering aligner treatment!

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    PriceStaff

    Reviewed April 26, 2024

    Alignerco was the most affordable company and I got great results. They were very helpful. I always got my trays on time and it was a really great experience. I was a single mom and couldn’t afford some of the other companies so I was really happy to find one I could afford and still get good results

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    PriceRates

    Reviewed April 25, 2024

    AlignerCo's retainers works so well to strengthen my teeth. After wearing the retainers for one year, I finally get back my confidence when I smile. Their products are in good price. I also like that fact that they provide a teach whitening tool as well.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 24, 2024

    The customer service was really good. They helped me out so much. Every time I reach out they responded quickly every time. I can't wait to try them, I have been hearing a lot of good things about them. Thanks Mark for helping me out.

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    Customer Service

    Reviewed April 24, 2024

    I am very pleased with my AlignerCo experience. The process was easy and I like that everything can be done from your own home. You receive a box with the materials to make impressions of your teeth and that was easy to do. You send the impressions back and then they email you your plan which shows how many trays you’ll need to move your teeth. After you approve they send the trays which are clearly marked for the order which they should be used. You send pictures of your mouth, teeth, and bite by email about every other week so that they can confirm the trays are working. Overall I highly recommend.

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    PriceMaintenanceRates

    Reviewed April 22, 2024

    Alignerco definitely fixed the gaps in my teeth which were my main area of concern. The aligners did create an overjet with my upper teeth, however. The price was fair and was cheaper than the other competitors I found while shopping around.

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    Staff

    Reviewed April 22, 2024

    I really enjoyed my experience with AlignerCo. I got my retainers a few years ago and they've lasted me until now, and my dentist is impressed with the work they've done. I would recommend it to friends as a budget-friendly way to straighten teeth.

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    PricePunctuality & Speed

    Reviewed April 22, 2024

    I had a great experience with AlignerCo. I learned quickly that one needs to follow the directions on each step. The longer you leave them in throughout the day, the quicker and better it will work. These were extremely less expensive than their competitors and available if I ever needed assistance. After a year of using them I love my smile and still use the retainer. Before using AlignerCo my front tooth was twisted and getting worse. AlignerCo stopped the progression. I love my teeth now!

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    Customer ServicePricePunctuality & SpeedRefunds & PayoutsMaintenanceStaffRates

    Reviewed April 20, 2024

    I have had a great overall experience with Alignerco. Initially, I received 2 sets of putty to make impressions. I was careful to follow the instructions and video. After doing the first impression, I missed my molars. I contacted the company and they gave me suggestions on how to correct it for the next set. I emailed them pictures of every impression that I did and they responded with feedback. This did take a while, as there needed to be some back and fourth, but Alice did a great job with responding in a timely manner.

    I started my first set of impressions in January 2022. They sent me 14 sets of retainers plus a nightguard (for the end). I had to wear each set for about 10 days for 8-10 hours a day (so I wore them at night). When moving onto the next set, I felt discomfort as I needed to fit into the new set. The chewies (white squishy tubes) I got in the kit helped with the fit of a new set. Each new set I had to email Alice back with pictures to make sure that new retainer was able to fit on my teeth. I think in one instance, it did not correctly fit and I had to drop down to a previous retainer to align my teeth well enough before returning to that new one. I know that this is an annoyance for a lot of people, but this happens sometimes, just be patient! All 14 retainers held up well in durability, I did not have any of them break.

    I definitely had some drawbacks, I did not wear the retainer sometimes, sometimes I had to drop to an old one to make it fit, and sometimes I remained on the same retainer for over 10 days. After committing to straighten my teeth, I needed to be sure not to give up, as I already have all 14 retainers, and could see that one day I will have straight teeth if I just stick with it. I realized that it needed to just become a normal habit from then on.

    I finished my 14 steps of retainers in October 2022. I was then told to use the nighttime retainers for a minimum of 1 year. I know some people are disappointed that they have to continue to maintain wearing a nightguard, but this is no different than having braces. Teeth shift, the amount of movement over a few months is drastic enough to cause further shifting. To make sure they don't shift anymore, the nighttime retainer needs to be left in place. The nighttime retainer is thicker, but remains very low profile. It does not bother me to sleep with them in, and I can even talk normally with them in. They are very easy to clean and do not collect bacteria. It was very easy to continue to wear them for a year.

    This said, I did this whole process in 2022. Most of this process is probably changed, so I would ask them how the process is done now and what ends up being different. I did not want to pay for Invisalign ($4000 approx estimated for me) or smile direct club ($2500 approx estimated for me). Considering most of my teeth are already straight, I just need to align my top tooth. Alignerco is much more reasonably priced for this reason.

    My teeth are relatively straight as it is, the change I needed is not as intense as other people. This said, expect to probably have more steps, a longer wait for results, and possibly more difficulty with transitioning between retainers. My advice is to keep in contact with your representative as much as possible. I was informing Alice of any and all issues throughout the process. And be patient. The success is based on your determination, consistency, and patience. It will take time and discomfort unfortunately. But know that the results are worth it!

    ***PROTIP: Get a teeth cleaning before taking impressions. Maybe like a month or so prior? (I'm not the expert on this!! I would ask the representative you are in contact with!!!). I did not have a teeth cleaning since covid and got one halfway through my process, I noticed minor gapping with the future impressions I wore. It did not change the results, but having it prior might help with retainer fitting.***

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    Staff

    Reviewed April 12, 2024

    I had worn braces as a kid, but after not wearing my retainer for the past 15 years my teeth has started to shift and crowd a bit. After looking into many options for invisible aligners I decided to go with the budget option since my misalignment was relatively minor. I’m very happy with the entire process from AlignerCo and the results! The company was very responsive with any questions I had, and after the 1st week of getting used to wearing them I barely noticed them. It took about 8 months, and my teeth are very straight now, no more crowding! I would highly recommend AlignerCo, it’s definitely not necessary to go with one of the spendier options.

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    PriceRatesTransparency

    Reviewed April 8, 2024

    I have used Alignerco for both teeth realignment and retainers and have great experiences with both! Taking the initial teeth impressions was an easy process, and I always received my updated bi-weekly aligners on time. I saw great results with my teeth realignment and continue to use my retainers every night to keep my teeth straight. I would highly recommend Alignerco for the quality and price!

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    Customer ServicePriceStaff

    Reviewed April 5, 2024

    Alignerco made my clear aligner experience very seamless and convenient! Their customer service team is very responsive and helped with any issues along the way. I had a lot of crowding, especially on my bottom row, which had started turning several teeth. I am very pleased with my results and the treatment length was very reasonable. The only concern I encountered is that the aligners are made fairly thin (probably part of how they keep their cost down), so I did have an issue with an aligner or two cracking. It usually happened when I was almost ready to move on to my next set, so my treatment was never delayed because of it. I have been in my retainers for a little over a year now and they are lasting nicely. I wear them overnight once to twice a week, just to keep my teeth from shifting. Overall, I am very happy with my results and experience with Alignerco and would definitely recommend giving them a try!

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    Customer ServicePriceRates

    Reviewed April 4, 2024

    ALIGNERCO saved my smile. I had very crowded and overlapping teeth. Since I was kid I was afraid to smile and show my teeth in any photo. The overcrowding caused gum issues and pain. Then I found Aligner Co. and did my 15 steps which was a breeze and now my smile has finally returned! Best price, great customer service, and results! Very happy!

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    PriceRates

    Reviewed April 3, 2024

    Everything from start to finish was extremely easy with AlignerCo. Would definitely recommend!! You can’t beat the price either…. Was far cheaper than any other company I was looking at doing my aligners through.

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    Customer ServiceStaff

    Reviewed April 2, 2024

    I have always been self-conscious about the gaps between my teeth. Especially the one in the center of my top row. I have always wanted to straighten them and hopefully pull them together, but felt it was not within my budget. When I saved enough money to consider shopping for clear aligners, I came across this company and I felt they best met my needs. I am completely satisfied with the results. Their instructions and customer service was excellent. Now I am not so self-conscious to smile.

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    Customer ServiceStaff

    Reviewed April 1, 2024

    I had a wonderful experience, and I would recommend this company to anyone! Their customer service was top-notch, and my representative, Ele, was very polite, courteous, and timely. Thank you ALIGNERCO for giving me a more confident smile!

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    Customer ServicePricePunctuality & SpeedRates

    Reviewed April 1, 2024

    Didn't know if a 65 year old was too late, it was not. It took a little process to get started and communications were a little confusing but, the end result was good. The price was right and my teeth were straightened, that is what I wanted.

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    Customer ServicePunctuality & SpeedHonesty & Transparency

    Reviewed March 31, 2024

    I am 39 years old and never had a single issue with my teeth. No cavities, no braces, nothing. I have noticed though over the last few years a slight shift in my upper teeth. They seemed to recess in and it started to really bother me. I shopped everywhere and read countless reviews and was so close to using another company but ultimately I just felt like they all do the same thing so I went with the cheapest option. I’m glad I did! Everything was delivered exactly within the timeframe they said. I had a few questions along the way and I got a response very quickly each time. I’ve read some people talk bad about their communication but honestly I don’t get it. I thought it was great. I followed the directions exactly and literally never missed a single day of wearing my night time trays. I believe it was about 10 months. They worked perfectly for me.

    Again, my teeth weren’t too bad and honestly no one else would have ever noticed but I can without a doubt say these trays worked 100%. I make sure I wear my retainer almost every night. I may miss once during a week but for the most part I don’t. I clench my teeth badly at night and you can see that in my retainer but I’ve been wearing it well over a year and it’s still held up. I will advise anyone who grinds or clinches at night to go ahead and order additional retainers up front like I wish I had done. All in all I had a great experience!

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    Reviewed March 29, 2024

    After trying out Alignerco, I'm pleasantly surprised by the results. The process was straightforward, and I am satisfied with the outcome, I would indeed recommend it to a friend. It is a good alternative to the competitor.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed March 28, 2024

    After not wearing my retainer for the last 20 years at the age of 37yo my teeth were starting to move. A small gap had appeared between my front teeth resulting in crowding and overlap of the following teeth. It bothered me to the point that I would avoid smiling in photos and I regretted letting it get to this point. I decided to try Aligner Co. in hopes that I would love my smile again. After paying I was sent the materials to do my impressions. They sent a guide on how to do it and had me submit photos of the impressions before mailing to make sure they were usable and not waste shipping time if they were incorrect. I emailed the photos in and was quickly given the approval to mail them in. They also had me sign a consent form with my dental history and any details they needed to be aware of.

    All communication was smooth and they got back to me quickly with any questions I asked. The first week was a little rough but I quickly adjusted. I worked my way through 13 aligners and am thrilled with my smile over a year later now. I’m glad I gave Aligner Co a try. I love my smile again and avoided the hassle and cost of appointment at an orthodontist.

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    Price

    Reviewed March 27, 2024

    Alignerco Corp. by far was the most affordable and easiest to work with for my clear aligner needs. I had shopped around for a while before choosing Alignerco Corp. Alignerco had the best model of change for my bite needs, at the easiest delivery system, and financially the best cost for the product. My treatment went well, my expectations were met, my teeth look great, and I still wear the retainers and I've ordered more to keep these teeth looking good! I definitely recommend this company to others looking for affordable clear aligners.

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    Price

    Reviewed March 27, 2024

    Alignerco is affordable and actually works. If you’re skeptical because of the cost, don’t be. My smile has been saved and I couldn’t be happier. The time flew by too, less than a year! I highly recommend.

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    Sales & MarketingOnline & App

    Reviewed March 25, 2024

    I am a Registered Dental Hygienist and I recommend Alignerco to anyone that is needing slight realignments or occlusal adjustments. I did a ton of research prior to ordering aligners. I studied Invisalign, Byte, Smile Direct, and AlignerCo. I went with alignerco because of the affordability and night time only usage. The whole process went seamlessly. From taking impressions/photos, to having the app show me tray by tray what the results would be, to the retainers, it was easy. Ele was the dedicated point of contact and answered any and all questions that I may of had. I just needed slight realignment to close some of the spacing I had from never wearing a retainer after traditional braces as a kid, and from being a tongue thruster. If small changes are all you need, AlignerCo is the best.

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    Customer ServicePriceStaffEase of UseValue

    Reviewed March 25, 2024

    AlignerCo is amazing!! I’m the type of person that does a lot of due diligence before I make any sort of large purchase, and this one of them. I found that AlignerCo is the best bang for your buck when it comes to online teeth alignment. I first started with them in Feb 2021 and the whole process of aligning my teeth took about 1 year. And I’ve been using the retainers since then for more than 2 years. The alignment process was simple and efficient. It definitely hurts your teeth when you get new Aligners but that’s the expectation if you want results. Overall for the cost and ease of use for being completely online and at home, it was 100% worth the cost. Customer service was also fantastic. I would highly recommend using AlingerCo to anyone.

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    Customer ServicePriceTimeliness

    Reviewed March 19, 2024

    I had braces as a kid and I even wore my retainers, so I don't know what happened but as an adult my teeth were crooked again. I looked into Invisalign and Bite and finally Alignerco. Alignerco promised the same results for a lot less so I went with this company. I had a dedicated contact name Ele who was with me the whole step of the way. I got answers to all my questions within hours via email, I got all my aligners and instructions at once after sending photos and impressions. It was all very easy and cost a lot less than I had feared. 10/10 would recommend.

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    Customer ServicePriceStaffRates

    Reviewed March 16, 2024

    I was hesitant at first, but after shopping around I decided to give ALIGNERCO a try and was pleasantly surprised. Not only did I get a great price, but I was happy with the end result. It was a smooth and easy process. Customer service and the whole crew were extremely helpful.

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    Reviewed March 15, 2024

    I had braces in high school but once in college I forgot to bring my retainer on vacation, and by the time I got back my teeth had moved enough for my retainer to not fit back in. Within a few years, my teeth were pretty crooked again. It was a big insecurity of mine, but I couldn't afford the big brands like Invisalign. I'm so glad I found AlignerCo! My teeth are back to being straight and I can smile with pride again :D

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    Customer ServicePriceStaff

    Reviewed March 14, 2024

    Love AlignerCo. Amazing customer service and I was able to finally correct my teeth at an affordable cost! Couldn't recommend more. I have told all of my friends and family about this company and am looking forward to seeing their results as well.

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    PriceRefunds & PayoutsStaffRates

    Reviewed March 14, 2024

    Finally obtaining a good looking smile was always too costly and out of reach for me for the longest time but this company made it happen for me. In my 30s and never looked better and a big part of it is getting these invisible braces. Some big perks:

    1. The price point is significantly cheaper than more known brands. Mine was less than half than brands like Invisalign where you’re really paying for the name anyways. I never felt like the price point meant I had lesser quality products or results. Best of both worlds; great price without sacrificing quality.
    2. Whole process was all done at home which was a huge perk, including the molds.
    3. The support team is responsive. I had questions and inquiries before I pulled the trigger and the support team answered every one of them.

    4. The actual step-by-step products are comprehensive (I appreciate that even though I don’t have severe alignment problems, there are 15 gradual steps so the whole process is more comfortable).

    The only complaints I have are negligible. The actual braces are very rigid and they’re definitely noticeable in terms of comfort, especially the first days of putting on the next new pair. They’re also not completely invisible, a little thicker than I expected and there is a slight speech difference when you have them on. But again, these aren’t deal breakers. I knew they weren’t going to be completely invisible (no Invisalign are) and of course they’re uncomfortable, you’re realigning your teeth! So nothing negative happened that I didn’t expect in the first place. And the net gain far outweighs them! Bottom line, highly recommend! I’ve done the research beforehand and I did the whole process and couldn’t be happier with the results!

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    Customer ServicePriceStaffRates

    Reviewed March 9, 2024

    I previously had braces but after I was pregnant with my daughter my teeth have shifted significantly and were crooked. I researched all my options and I couldn’t justify the price tag for some of Alignerco’s competitors, especially since I didn’t feel like the correction I need was too extreme. Alignerco is very budget friendly and service was excellent, responses are usually within 24 hours or less. They send bi-weekly emails to request photos and check on your progress. Overall, I am happy with my new smile!

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    PriceRates

    Reviewed March 7, 2024

    Great price, great results, the entire treatment process was smooth and was easy to interact with support during the whole treatment process. Would recommend to anyone looking to re align their teeth.

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    Price

    Reviewed March 5, 2024

    I recently started using Alignerco to straighten my teeth and I couldn't be happier with the results so far. The process has been relatively painless and easy to follow, and I can already see a noticeable improvement in the alignment of my teeth. My main concern was my front gap which has closed substantially and I love that the aligners are virtually invisible, making it easy to wear them throughout the day without feeling self-conscious. I'm excited to continue on this journey and achieve the smile of my dreams. I highly recommend alignerco to anyone looking to improve the appearance of their teeth in a convenient and affordable way.

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    CoveragePriceMaintenance

    Reviewed March 4, 2024

    I've wanted to fix my smile my entire life. AlignerCo made the process faster and more affordable than I thought possible. Whenever I had questions, someone was always there to give me answers. If I could do it over again, I would choose AlignerCo every time!

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    Customer ServiceCoverageTechMaintenance

    Reviewed March 1, 2024

    My experience getting aligners was smooth - I did the at home impressions, received information over email about what would happen, and got all the aligners by mail. My upper teeth were not too crooked (they had a bit of weird gaps), and they came out super great. My lower teeth, on the other hand, were super crowded, and one tooth was fully behind two other teeth. Going through the aligner process fully straightened these teeth, but I had a complication. My lip attaches to the teeth at a really high location, and ended up pulling at the gums quite a lot near the tooth that had been behind the others. I ultimately ended up having to get a gum graft to fix it.

    Apparently this complication happens reasonably often regardless of aligner company (which I didn't know when I purchased), so I don't blame the company for it, but I wish I'd known that before deciding to do it. Also, I didn't realize that basically I'd need to wear retainers forever. It's been 3 years and now my teeth are still straight, but I need to wear the retainer every night to keep them that way.

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    Punctuality & SpeedStaff

    Reviewed Feb. 29, 2024

    I've always been proud of my smile and I wore my retainer from high school for longer than most. But for the past couple of years, I let the habit slip and then my retainer didn't fit anymore. Alignerco was professional and speedy with the training, sizing, fitting, and delivery of my aligners. Once I received the virtual rendition of how my teeth would be repositioned I made some simple inquiries that resulted in them changing part of my treatment plan. I really appreciated the professionalism and individual care I got from Alignerco. I've had my trays for 2 years now and they still work perfectly.

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    TechPrice

    Reviewed Feb. 28, 2024

    I had braces when I was younger but always felt self-conscious about the gap in my front teeth. I tried Smile Direct Club only to lose the retainer and the gap came back. AlignerCo provided a more affordable option and I've made sure to not lose my retainer! So the gap is gone. They weren't too painful during the process and most people can't even notice that you're wearing them. 10/10 would recommend.

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    Customer ServiceSales & MarketingPrice

    Reviewed Feb. 24, 2024

    I literally saved thousands of dollars by using Alignerco. As I aged I didn't like the way my teeth were starting to shift positions. I researched numerous solutions and read the reviews for Alignerco and figured it was worth a shot. I followed the directions and although I had to make my molds a few times, it was easy to get through the process. Customer service was accomplished via an email and was always timely. I used the nightly retainers and they worked perfectly. Alignerco even gave me a veteran's discount. I'm extremely satisfied.

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    PriceMaintenance

    Reviewed Feb. 24, 2024

    I would highly recommend Alignerco to anyone looking to fix their teeth on a budget. My smile is my everything. My bottom teeth due to my wisdom teeth were shifting and becoming over crowded making some teeth over lap. My two front top teeth were pushing forward and my bite was off. I had about 13 trays so it didn't take long for correction. I wanted a solution without having to pay thousands of dollars. I came across them and it was affordable and the process was smooth. Now I love my smile and my teeth have stayed put. Remember to wear your retainers!

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    Customer ServiceCoveragePricePunctuality & SpeedMaintenanceStaff

    Reviewed Feb. 23, 2024

    I love, Love, LOVE my new smile thanks to Alignerco! It was so easy to straighten my teeth and improve my smile using the Alignerco system. They sent me everything with easy instructions. If I sent questions to Alignerco by email they were promptly answered. It’s also the most cost efficient system to fix my smile I found after a thorough internet search. I tell everyone I meet how easy and inexpensive it was to straighten my teeth, improve my smile and increase my self esteem. You won’t regret using the Alignerco system.

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    Customer ServicePricePunctuality & Speed

    Reviewed Feb. 23, 2024

    I was very pleased with the experience of straightening my teeth with Alignerco aligners. The process was well explained and easy to follow. After 50+ years of being embarrassed to have my picture taken, I no longer worry about smiling for the camera. I saw results almost immediately after beginning to wear the aligners and the entire process took less than 9 months for me. Alignerco is very affordable compared to similar companies. The company responded promptly to any questions I had. I happily recommend Alignerco.

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    Price

    Reviewed Feb. 20, 2024

    I have had braces 3 times in my life. This is my 2nd time with clear aligners, but my first time with AlignerCo. Their kit to make impressions was very easy to do and the quality is great. I ordered a spare set of retainers because I lost my retainer with a previous company and then my teeth shifted. These aligners were so affordable. I can't say enough praises for AlignerCo!

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    PricePunctuality & Speed

    Reviewed Feb. 17, 2024

    For years I’ve had crooked teeth and braces were too expensive. I came across Alignerco and made an appointment for a consultation. They took me in and gave me my first fitting of aligners. After that I waited a week or so for all of my aligners to come in the mail! I would wear a new set of aligners for about 2 weeks. After the two weeks I would put the next set on. Slowly but surely I started to see results! It has been 4 years since I’ve completed my Alignerco journey. However, I still wear my retainer each night to keep my teeth straight! This journey is 100% recommended for those who struggle with crooked teeth and want a new smile. I have straight teeth for life now!

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    Reviewed Feb. 14, 2024

    I had very bad front teeth space. But with Alignerco I got my front teeth space vanished both top and the bottom. I can now smile more happily as my teeth are quietly straightened compared to earlier one. Almost it took me around 5 months in this process of following steps of aligners. Satisfying journey with Alignerco. And also recommend my friend who were in need. Thank you.

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    PriceRates

    Reviewed Feb. 14, 2024

    This was the simplest process ever, and at the price point, it was also the most affordable deal. It's not often that you make a good decision on both price and performance, but with Alignerco, I feel like I scored! I'm so happy with my teeth, and for only about 4-5 months, 22 hours a day. It was such a simple process. Once you get the trays, you just wear them, and maintain the trays! After the requisite amount of time, change trays to the next set. Repeat. So happy I did this, and so happy with the price I was able to pay getting straight teeth from Alignerco.

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    CoverageStaff

    Reviewed Feb. 13, 2024

    My dad bought me the clear retainers from this company and I can say they helped build my confidence and changed my face a bit for the better. They are super sturdy if you take care of them right and wear them for the recommended amount of time. It fixed my jawline a bit because I have an over bite so it helped push my bottom teeth forward a little. One thing though is that I wish there was an option for rubber bands on top if that's even possible but my retainers are great already!

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    PriceEase of Use

    Reviewed Feb. 12, 2024

    It gives good results if you follow the instructions. It is affordable. It is easy to use. Also there are different plan which give you the flexibility to choose according to your need and how much time you want to get results in.

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    Punctuality & SpeedStaff

    Reviewed Feb. 11, 2024

    I loved my experience with AlignerCo! I did my treatment during the pandemic while we were all at home and wearing masks, however this would have been an amazing option for straightening teeth anytime because of the clean aligners. They were always sent on time and I could see progress quickly and loved the final product. I am so happy with my results. The only reason I gave 4 stars is my last retainers that you put on at the end of treatment, my top retainers was so tight it didn’t fit. Unfortunately, I could only wear the bottom retainer, but I did end up going to my dentist and getting a night guard for the top teeth so I just use that now as my retainer and wear my bottom with it so they don’t shift. They look great still 3 years later.

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    PricePunctuality & SpeedStaffRates

    Reviewed Feb. 8, 2024

    I looked into all the different teeth alignment companies when I wanted to do invisible braces and found Alignerco as the cheapest one. While I was initially a bit skeptical, it was definitely worth it! I will say that my alignment was pretty straightforward (as someone who had braces as a kid but has since lost her original retainer and whose teeth became slightly crooked again), so I would recommend you use if the fixes you need are not overly complicated. The company was responsive, answered my questions quickly, and kept me on schedule for the 9 months that I wore the invisible aligners. Overall using Alignerco was a good, easy experience that was definitely worth the price.

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    Customer ServicePriceRates

    Reviewed Feb. 6, 2024

    Overall, it was a good alternative to Invisalign. The prices were great and the customer service was okay. I wish they would have been a bit more involved, but all in all, it was a good experience, and worth it if you have a small issue you need corrected.

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    Reviewed Feb. 5, 2024

    Aligner.co has been a game-changer for my smile transformation, offering a convenient and effective solution to straighten my teeth. The clear aligners were discreet and comfortable, allowing me to achieve noticeable improvements in my smile without the visibility of traditional braces. Beyond the physical changes, the enhanced alignment significantly boosted my confidence, providing a positive impact on my overall self-esteem and well-being.

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    Customer ServicePunctuality & Speed

    Reviewed Feb. 3, 2024

    I loved the experience, definitely got the results I wanted and had great customer service. I do have to point out VISIT YOUR DENTIST FIRST And ask them all the questions, I ended up having a dental problem and lost a tooth during my course (due to unrelated to Alignerco dental problems), but I got all my answers about adjusting my aligners very quick.

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    PricePunctuality & SpeedStaff

    Reviewed Feb. 3, 2024

    There is truly nothing better than having a wonderful smile. I did have braces as a teen and after some years I lost my retainers. I decided to pursue ALIGNERCO to once again perfect my smile. It has been a very memorable and rewarding experience. They were very responsive with any questions I had regarding the process, and are very careful not to speed up the movement of your teeth just because you want a nice smile right this second. They are very thoughtful, methodical and safe. I look in the mirror everyday and am thankful I made this lifetime investment... Not to mention when I smile I get endless compliments from the lovely ladies lol. Also, I walk into the professional setting with complete confidence. A picture is worth a thousand words but a nice smile is invaluable! Thank you ALIGNERCO!!!

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    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed Feb. 3, 2024

    I’ve been looking for clear aligners to help fix my smile and I came across Alignerco, and I'm so glad I did!! It made my experience easy, not only did they send my box with all my aligners in it they also sent a whitening kit!! The box came with all my aligners with the steps on them so you don’t get confused and even my retainers. Also customer service was absolutely great! Whenever I had questions they’d answer them quickly! These aligners fixed my smile, which was one of my biggest insecurities, and now I’m able to smile without trying to hide it. It feels so good. THANK YOU ALIGNERCO!!!

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    Customer ServiceSales & MarketingPunctuality & SpeedRefunds & PayoutsFollow-Through

    Reviewed Feb. 3, 2024

    Before I committed to the treatment they promised the world. They sent trays that would not fit, then took the longest time to send other trays. This went back and forth for another three times, sending me different trays that would not fit, then waiting for the longest time. Had to keep on following up with them for action, it was frustrating. Afterwards the proposed treatment plan was not acceptable, all the teeth would not be straight, as promised. Not being happy with the end results I asked for a refund. Only got a partial refund, they kept $200, even though they were not able to provide a service that was acceptable. Total scam, will not recommend to anybody!!!! Stay away.

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    PriceBillingEase of Use

    Reviewed Feb. 1, 2024

    Super affordable and really easy to use overall. If your teeth are just crooked this is a great alternative to braces. They have payment plans and overall it's pretty cheap. Just take one mold of your teeth and you get the whole set in one go.

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    Customer ServicePriceRates

    Reviewed Jan. 31, 2024

    Took a chance on this company as I'd never known anybody using it before - I was drawn in by the price (astoundingly lower than competitors) and was so pleasantly surprised by the attentive customer service and easy process. The process of aligning my bite and straightening my (pretty crooked) bottom teeth took less than a year. Worth every cent in my experience!

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    PriceRefunds & PayoutsStaffBilling

    Reviewed Jan. 25, 2024

    Starting with the purchase process, I paid for the treatment in full and it took them 2 months to ship my aligners and I never received them, so I contacted them and they just didn't help, at that point I felt I lost my money so opened a credit card claim and got my money back and then they decided to contact me a help, after trying to charge me extra I ended up paying again to get aligners, I completed the treatment exactly as instructed and ended up with gaps between teeth I didn't have before and they said that was the expected result I didn't offer any solution. Save yourself a headache and choose a different company to get aligners.

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    Customer ServicePunctuality & SpeedMaintenanceStaffEase of Use

    Reviewed Jan. 24, 2024

    I used these for 9 months and saw dramatic improvement. They are easy to use. Great product and would recommend hands down. Excellent customer service and fast and reliable shipment helps to complete the process. Overall I am extremely satisfied with the results and continue to use them overnight for maintenance.

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    Customer ServicePricePunctuality & SpeedStaffRatesTransparency

    Reviewed Jan. 24, 2024

    I had always had insecurities about my teeth but didn't want to go through the pain of traditional braces or the expenses of other transparent aligner brands. Luckily, ALIGNERCO came to the rescue. I was so surprised by the effectiveness of these aligners and how quickly the entire process was considering the price. During the whole process, they have fantastic customer service and someone reviewing pictures of your teeth every couple of weeks to ensure you are on the right path. And the aftercare once you're done with your treatment is so much easier than traditional brace methods. Living with a metal retainer in my mouth sounded terrible, so wearing only a set of clear retainers every night is much preferable. If you're looking for an easier, more affordable, yet equally effective method of teeth alignment compared to other methods, I would definitely recommend ALIGNERCO.

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    Customer ServicePricePunctuality & Speed

    Reviewed Jan. 22, 2024

    Enjoyed my experience with Alignerco. The process was fast and easy. Also was very affordable compared to other aligner options on the market. The aligners corrected my overbite and I had no issues with the process.

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    PricePunctuality & SpeedStaff

    Reviewed Jan. 21, 2024

    I had an amazing experience with AlignerCo. I have always wanted to get straight teeth but the cost of regular braces was too expensive and the time required for the treatment was discouraging. With AlignerCo, I was able to get my teeth straight at an affordable cost with the flexibility of doing everything from home. In addition, they were super fast when I need a replacement for an Aligner after I completed the treatment.

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    Customer ServicePriceStaff

    Reviewed Jan. 21, 2024

    I was really insecure about my smile because of my teeth, but I didn’t want to spend money for Invisalign. Thankfully I found AlignerCo, which was way more affordable, yet top-notch quality nonetheless! I was nervous at first, especially since I completed the entire process remotely. Needless to say, I am extremely happy with how straight my teeth look now because of AlignerCo.

    Their customer service was fantastic throughout the entire process of creating my personalized clear Aligners, as every step was explained in detail to me & there was no confusion. I also received all of my products in a timely manner. They showed me a visual representation of how my teeth were going to change over time with usage of the aligners, and how they would look by the end of treatment. My teeth turned out exactly how they looked in that visual! Overall, I am pleased with every aspect of this company and I would do treatment with them again in a heartbeat. Additionally, I would highly recommend them to anyone who is looking to pursue Aligner treatment!

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    PriceStaffRates

    Reviewed Jan. 19, 2024

    I loved how well these fit my mouth and how easily it was to understand the directions for use. Plus, they were half the price of other aligners I looked at. Got results in less than six months! Highly recommend using these for sure!

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    Staff

    Reviewed Jan. 18, 2024

    Experience thus far has been great! I have had 15 sets for 10 days, today I am reaching out to obtain my free retainer set as I have utilized current one supplied for a couple months now. I’m looking forward to obtaining and carrying out my care plan. Thank you.

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    PricePunctuality & Speed

    Reviewed Jan. 17, 2024

    When I had a gap between my teeth I was looking for an affordable and quality invisible aligners that’s when I discovered ALIGNERCO. The process was quick & easy to do and now I feel confident about my smile thanks to Alignerco!!

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    Customer ServicePunctuality & Speed

    Reviewed Jan. 4, 2024

    I researched multiple companies before deciding on Alignerco for straightening my teeth. The molds were easy to make and the company was quick with responses to my questions. The aligners arrived quickly and fit comfortably. I had no problems at all and the entire process was seamless. I am pleased with my results.

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    PriceRates

    Reviewed Jan. 2, 2024

    Rated 4 out of 5 stars. Affordable under $1000. 1/3 of the price and made a huge improvement. Only reason not 5 stars as there could be some adjustments made for perfection but for most part very happy.

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    PriceStaffRates

    Reviewed Jan. 1, 2024

    ALIGNERCO was very helpful when I first reached out. They were communicative and walked me through the process with care. I had a great experience and the price was affordable. I saw a noticeable improvement in my teeth and I highly recommend!

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    Customer ServicePriceRates

    Reviewed Dec. 27, 2023

    I never needed braces as a child however, I was unhappy with how my teeth (especially the lowers) were moving through adulthood. My dentist offered to straighten them but at a cost I wasn't ready to pay. I began researching at home products. After looking at several companies, what it came down to was price for me. Alignerco had the best price and now that I completed the process I will say it was a great experience. When I didn't get my first top impressions correct, they offered a video chat to make sure I got it right. The follow-up from the customer service department is great.

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    Customer ServicePriceRates

    Reviewed Dec. 27, 2023

    I had a great experience with AlignerCo from start to finish. They were almost 1/3 of the price quoted from other invisible retainer companies. They checked in every 7 to 10 days and responded to any needs I had throughout the process. I had great results and have been very pleased.

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    Price

    Reviewed Dec. 26, 2023

    I had had a great experience using AlignerCo. After sending the molds of my teeth, they provided me all the trays including the final retainer with clear instructions. The experience was super easy. I had some crowding on my upper teeth and after about 6 months of the aligners, I've noticed a big improvement. They're also very affordable compared to the competitors so that's a plus!

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    Customer ServicePricePunctuality & SpeedStaffRatesHonesty & Transparency

    Reviewed Dec. 21, 2023

    Like many people, I had braces a long time ago. I didn't wear my retainer like I was supposed to, and of course I was one of the kids that lost it too. In the past 10 years or so, I noticed that my teeth started to move a little. Not terribly bad, but enough for me to be self conscious of certain angles when taking a picture. I know all about Invisalign, as my daughter is a current customer. That being said, I couldn't really afford the expense of both of us having them, so I decided to do some research. I compared all of the top companies and looked at reviews, pictures, prices, etc. In the end I went with Alignerco, and I couldn't be happier with the results.

    From the very first email, my customer service rep Ele was great. The kit I received was easy to understand, and I didn't experience any issues when making the molds. Anytime I had a question and emailed Ele, she would get back to me right away. The whole process was quick and easy, and it really worked! I was honestly a little skeptical at first because of how low the price was in comparison, but the pictures don't lie. I would recommend Alignerco to anyone that needs a little help regaining their beautiful smile. I get compliments all of the time on mine!

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    PricePunctuality & SpeedStaff

    Reviewed Dec. 19, 2023

    I had the pleasure of using ALIGNERCO for my teeth straightening. I couldn't be more pleased with the entire experience. As someone who was looking for an affordable alternative, AlignerCo was a good choice. The clear plastic 'braces' provided by AlignerCo are not only discreet but also significantly faster and more affordable than traditional braces. It lasted about a year in total, and this included some additional refinements. The entire process, from start to finish, was easy. Getting started with AlignerCo involved a simple and user-friendly online assessment, which helped determine if I was a suitable candidate for their treatment. Once approved, I received a customized set of clear aligners tailored to my specific needs. They threw in a free set of retainers as well. I also received a teeth whitening kit! One of the most impressive aspects of my experience with AlignerCo was the affordability. The total cost of the treatment was affordable.

    The customer support team at AlignerCo was responsive and helpful throughout the process. Any questions or concerns I had were promptly addressed within a day or two. In conclusion, my experience with AlignerCo has been nothing short of fantastic. From the affordability and efficiency of the treatment to the outstanding customer support, AlignerCo has exceeded my expectations. I wholeheartedly recommend AlignerCo to anyone seeking a reliable and cost-effective alternative for teeth straightening.

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    Customer ServicePricePunctuality & Speed

    Reviewed Dec. 18, 2023

    These are exactly like the more expensive aligners except a lot less money. The first couple days were always the worse when changing the aligners. After that the rest of the time they didn’t bother me. My teeth were straight in less than a year and I saved thousands compared to other companies. Good customer service. Fast shipping.

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    PricePunctuality & Speed

    Reviewed Dec. 14, 2023

    Fits nicely, easy to put in and out, short usage time. I like how fast they worked and straightened my teeth in such a short time. I only had to use them for six months. The low cost was a deciding factor also.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Dec. 14, 2023

    I have not smiled showing my teeth in years and now I am very happy with my smile showing my teeth thanks to Alignerco. It was a very easy and quick process and affordable. I was considering having my teeth pulled and get dentures and am very glad I decided to try this first. Thank you for the wonderful customer service and helping me have a happy smile!

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    PriceRates

    Reviewed Dec. 14, 2023

    I would recommend AlignerCo to anyone looking for straighter teeth! I have always had intense crowding on my bottom teeth, but AlignerCo straightened them out so much. I also have a very small mouth so they had limited space to work with, and I am beyond pleased with the results. They even straightened the top a little as well. I have always been self conscious about my smile, but now I think it's so beautiful. And the price was so worth it! AlignerCo was super easy to work with and has given me a lot of confidence. One of my favorite aspects of working with AlignerCo was the week-by-week animated plan that they sent to me at the beginning of the process. It has been more than a year since I finished my aligners from AlignerCo and I wouldn't change a thing. Check the before and after!!! I would have never smiled like this before. :)

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    Punctuality & Speed

    Reviewed Dec. 12, 2023

    I had 20 sets and each was ten days. It was quick and simple. The initial impressions were a little challenging but the online person was perfect assisting me. I actually wore my nighttime aligners until around noon with no problem.

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    Staff

    Reviewed Dec. 7, 2023

    AlignerCo has helped to straighten my daughter's teeth and the process was easy. They saved me a lot of money compared to regular braces. We saved thousands! We are truly happy with her beautiful smile. We saved.

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    Staff

    Reviewed Dec. 5, 2023

    I'm thrilled with how well these clear aligners helped straighten my teeth! They work really well and are very comfortable to wear. I'm very satisfied with the results! My teeth have retained their straight appearance after completing the treatment plan.

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    CoveragePricePunctuality & SpeedStaff

    Reviewed Dec. 4, 2023

    I recently had the pleasure of using AlignerCo for my teeth straightening journey, and I couldn't be more pleased with the entire experience. As someone who was looking for an affordable alternative to traditional braces, AlignerCo was a good choice. The clear plastic 'braces' provided by AlignerCo are not only discreet but also significantly faster and more affordable than traditional braces. It lasted about a year in total, and this included some additional refinements.

    The entire process, from start to finish, was easy. Getting started with AlignerCo involved a simple and user-friendly online assessment, which helped determine if I was a suitable candidate for their treatment. Once approved, I received a customized set of clear aligners tailored to my specific needs. They threw in a free set of retainers as well. One of the most impressive aspects of my experience with AlignerCo was the affordability. The total cost of the treatment was surprisingly lower than my insurance deductible for traditional braces.

    The customer support team at AlignerCo was responsive and helpful throughout the process. Any questions or concerns I had were promptly addressed within a day or two. In conclusion, my experience with AlignerCo has been nothing short of fantastic. From the affordability and efficiency of the treatment to the outstanding customer support, AlignerCo has exceeded my expectations. I wholeheartedly recommend AlignerCo to anyone seeking a reliable and cost-effective alternative for teeth straightening.

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    Reviewed Dec. 2, 2023

    These aligners worked great! The process was simple, impressions easy to make, and aligners arrived in a timely manner. The only issue I had was that on some of them the plastic dug into my gums, but luckily I had a diamond dog nail trimmer that I used to trim the excess off so they fit more comfortably! :P Overall a good experience!

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    Customer ServiceCoverageTechStaffValue

    Reviewed Dec. 2, 2023

    My experience with Alignerco was great. Customer service was responsive and helpful. Their trays work as intended (they fixed my jacked up teeth) and are a great value in comparison to other companies with similar products.

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    PricePunctuality & SpeedStaff

    Reviewed Dec. 2, 2023

    My top teeth had shifted since having braces as a teen so I decided to look into aligners. After quite a bit of research I chose Alignerco and couldn’t be happier! They were super affordable and the process was very efficient! Customer support was always very prompt as well which is of huge benefit! The results were amazing and I now have a smile I can be proud of!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 2, 2023

    My experience with this company was great. The process was easy and simple and the staff is quick to respond and great with answering questions. The outcome was exactly what I had hoped for and my teeth have never felt or looked better!

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    Customer ServicePriceStaff

    Reviewed Dec. 1, 2023

    Much more cost-efficient option compared to Invisalign, and I got wonderful results! Customer service was responsive as well, which is great because back and forth communication was necessary at times.

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    PricePunctuality & Speed

    Reviewed Nov. 30, 2023

    This process was insanely easy. My teeth had only shifted slightly since I had braces as a child but it was bothering me and I wanted it fixed. This was a cheap easy option for me to adjust them at home. I got everything all in one box clearly labeled and the schedule all mapped out. The aligners were obviously super tight every time I put a new one on (the key is to leave the new set on as long as you can before you take them off to eat/brush so I did it before bed at night) and within a day or two they already fit better. The changes were noticeable and I highly recommend this. It was great for me!

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    Staff

    Reviewed Nov. 29, 2023

    I was very pleased with my results using aligner retainers. The process was easy and efficient and the results were amazing. It saved me thousands of $$$. I was very happy to have this online option. I am 100% satisfied.

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    Jaime increased rating by 2 stars.
    Customer ServiceRefunds & Payouts
    After a positive interaction with ALIGNERCO, Jaime increased their star rating on Dec. 18, 2023.

    Updated review: Dec. 18, 2023

    Received refund.

    Original Review: Nov. 29, 2023

    I was researching products and accidentally hit but now, called company within 10 seconds to cancel. They couldn’t but said they would issue a refund. It’s been 20 days and still they have my $900. Will file a fraud claim

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    PriceStaffRates

    Reviewed Nov. 27, 2023

    I chose Alignerco to straighten my teeth. They were very competitively priced. They were very helpful in getting good impressions. I received my set of retainers on time and completed the process without any issues. Very satisfied.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 25, 2023

    Upon receiving the impression kit, I scheduled support to assist with get a good impression because of my unique needs. The customer service was responsive and professional. I chose night time aligners and received them in a couple of weeks. The process was easy to follow. Now I have straight teeth and a nice smile.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 24, 2023

    Alignerco was recommended to me by family members who had good results with their invisible aligners. The Alignerco crew members were readily available (phone, email, video) to help with process from the beginning to determine if I was a candidate with impressions to follow up and monitoring my progress. Once the trays were decided upon, they were received quickly. I am impressed the progress and how my teeth look and feel! The aligners fit very well. The uncomfortableness was only noted on the first and second day with each new tray change. I’m happy with the choice I made to work with Alignerco. They did the job!

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    Staff

    Reviewed Nov. 20, 2023

    Amazing company from start to finish. They are very responsive and helpful. The process was mostly painless and I am happy with my smile now. I just had an issue of overcrowding and crooked teeth. It took about 4 months to correct with weekly aligners.

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    Customer ServicePriceEase of UseRates

    Reviewed Nov. 17, 2023

    Thanks to Alignerco I can smile again! Over the years my teeth had moved leaving big gaps and me feeling too self conscious to smile. I chose Alignerco for its affordability and overnight option. In only 6 months, I was able to tighten my smile with Alignerco’s easy to use system and now I can smile again! Alignerco delivered what they promised, with good customer service at a competitive price point. I just wish that I had signed up sooner!

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    PriceStaff

    Reviewed Nov. 15, 2023

    Thus far I’m really enjoying the night aligners program and the process was flawless. Each step last two weeks and I truly feel like the company is always there to support me with all my questions. Ele has been my personal advisor and he’s amazing. I look forward to ending the program soon and would advise anyone to invest in any of their programs if they are looking for an affordable alternative. I do not regret taking the leap to start this program.

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    CoveragePriceRates

    Reviewed Nov. 13, 2023

    I had braces years ago but 2 of my front teeth moved after like 10 years and was looking for an affordable company that fix it but without paying again an expensive treatment. After a full year of finishing my treatment with Alignerco and using every night the retainers I am more than happy to see my front teeth are much more even. I would recommend alignerco to people that do not need a huge movement and want to find an affordable price.

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    Customer ServicePriceStaff

    Reviewed Nov. 10, 2023

    I highly recommend AlignerCo clear Aligners. I had an excellent experience with them throughout the whole process. It was more affordable than all the other companies that I researched. They had wonderful words of kindness and I had great communication with them the whole time. I can’t say enough good things about them. Before, I used to be embarrassed of smiling because of my crooked teeth but now I am very happy with my smile. I also enjoyed that they support the military. Thank you AlignerCo for your great service.

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    Sales & MarketingPriceOnline & AppRefunds & PayoutsRates

    Reviewed Nov. 9, 2023

    I ordered the impression kit, within 12 hours I requested a refund. I was met with manipulation and they sent it anyways. I was then offered a Black Friday deal of $1120 instead of $1360 or something close to that.. But the original price on the website was $1143… I feel like this is a huge scam and I wish they didn’t deny my refund.

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    Price

    Reviewed Nov. 8, 2023

    It’s cheaper than getting braces. I was hoping for a little better results but my teeth look good enough to smile in pictures which is what I was going for. If you need to pull teeth down or up you might want to opt for braces. These have their limitations on what they can accomplish.

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    Verified purchase
    Staff

    Reviewed Nov. 7, 2023

    I had a great experience. I chose the Smile Advantage Plan. The impression kit came with a practice set, which was very helpful to get it perfect on the second try. The aligners fit nicely. It was hard to speak at first but it wasn’t long before I got used to it.

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    Customer ServicePriceStaffRates

    Reviewed Nov. 5, 2023

    I had a great experience. I chose night retainers. I had some difficulty getting good impressions but I was able to have a video call with a staff member who walked me through the process. I got 20 retainers for 10 days each. The whole process took about 10 months and was competitively priced. I'm very happy with my smile!

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    Customer ServicePriceStaffRates

    Reviewed Nov. 4, 2023

    When I decided to get at home aligners, I did a lot of research on different popular companies. I decided to go with ALIGNERCO and am so happy I did. The process was easy, the results are amazing, and the customer service is excellent. It was a fraction of the price, with above par results. I've wanted straighter teeth since I was a child and ALIGNERCO made it possible!

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    Price

    Reviewed Nov. 2, 2023

    I had braces when I was younger but my teeth continually moved even as I got older and were really crowded and crooked up front. I was very insecure so wanted an affordable fix. I found ALIGNERCO online and gave it a go and am happy with my results. My front teeth are much more even, I would have liked a little more movement but am happy with what I have gotten. I would recommend to people that do not have a huge movement that they want and want to find an affordable fix.

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    Customer Service

    Reviewed Oct. 30, 2023

    My experience was great with AlignerCo. The process was easy. My teeth were completely straightened in about 4 months. This was my second alignment. The first was 10 years ago. My only gripe is there is no follow up. After you receive your aligner, you’re on your own.

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    PricePunctuality & SpeedStaffRates

    Reviewed Oct. 28, 2023

    I needed a second go round with braces because I lost my retainer and my teeth shifted. My dentist wanted to charge a price that was way too expensive. This kit is affordable and I wear it at night. I already see my teeth looking much more aligned. The procedure is easy and the service is friendly. They answer quickly if I have any questions.

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    Sales & MarketingPunctuality & SpeedStaffFollow-Through

    Reviewed Oct. 27, 2023

    I have been wearing my Alignerco For months now and the difference is amazing. I have always wanted straight teeth but never had the time for all the appointments needed with an Orthodontist and the money also. This has been a seamless process and the outcome is as advertised.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 26, 2023

    I am satisfied with the positioning of my teeth and it was all done relatively easily. Customer service is prompt and helpful. I deducted a star because I expected the retainers to last a bit longer. But keep in mind I do have the tendency to clench my jaw when I sleep which causes cracks. To be more specific, a set lasts me about 6 months. Overall, I am happy with Alignerco's services when considering the affordability :).

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    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed Oct. 20, 2023

    ALIGNERCO was very responsive throughout the process of fixing my smile. Emails were always answered quickly. I am very happy with my results and would recommend this company to anyone! Customer service 10/10.

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    CoveragePriceMaintenanceStaffValue

    Reviewed Oct. 20, 2023

    I searched around for a way to fix my teeth. I have gaps in them that really bothered me. But Alignerco was the cheapest option so I went with them. Great choice. Great experience with the staff from my impressions to my kit. I am taking a little longer for my teeth to align but I am not very disciplined in wearing my retainers because you can not eat or drink with them.. But that is my fault. But the aligners are great and I could see a difference from the very first set. Definitely worth every penny.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 19, 2023

    I had a great experience with Alignerco. I had a hard time getting good impressions with the provided putty at first, but I was offered a quick consultation with one of their team members to help me figure it out. Even if it was a bit awkward to be on video call while taking impressions and drooling everywhere, the guy was really helpful and made me feel comfortable!

    I completed my 15th and last step a couple weeks ago and am very happy with the results! Zero regrets :)

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    Price

    Reviewed Oct. 19, 2023

    I had a great experience from the beginning to today. You mostly do the process yourself but for 1/4 of the cost of most in person quotes I had no issue. The aligners were sent on time and fit and my teeth are so much better.

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    Customer ServiceSales & MarketingOnline & App

    Reviewed Oct. 19, 2023

    The process is super easy, no need to move from your place. And the treatment provided is working perfectly! Great follow-up of the treatment thanks to the app. Results are great too. And the braces are comfortable to wear.

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    Customer ServicePriceStaff

    Reviewed Oct. 18, 2023

    What brought me here is the unbelievable results I've seen after using AlignerCo provided retainers. They've help with my underbite, as I was on the brink of needing jaw surgery. Not only do I feel refreshed starting each day due to the consistent level of straightness, but my teeth have been much easier to maintain after implementing AlignerCo in my daily routine.

    Post covid, it became impossible to find a retainer brand that was both affordable and trustworthy. I gave AlignerCo a try after doing the impression kit and they made my life much easier, providing me with a radiant smile that is kept on file for years to come. Don't even think about trying another aligner brand as their customer service will meet your demand before you think of using another brand. Great service, great product, and a great smile is all I remember.

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    Customer ServiceSales & MarketingOnline & AppStaff

    Reviewed Oct. 16, 2023

    So happy with my results!! The instructions to mold my teeth were easy to follow and I really appreciate that there was a dentist on call to help me out. The process was easy to track with the app, my only takeback was that the number of aligners I had did not match the app; so I had to end up tracking it on my own for the last few months. Other than that I am super happy with my new smile and I am pleased to finally start my modeling career!

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    Verified purchase
    TechPricePunctuality & SpeedStaff

    Reviewed Oct. 14, 2023

    My experience with AlignerCo has been nothing but positive. From beginning to end, the company was in personal contact. I had to get a smaller impression kit which they sent out quickly. If folks have a problem with the outcome, one needs to remember you have to ok the proposed alignment of your teeth. An AI, 3-D map of the outcome is given to you to understand the final "product". The entire cost was $1000.00. Compare that to the nearly $3400.00 I was quoted by 2 orthodontists for Invisalign!

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    Customer ServiceCoverageSales & MarketingRefunds & PayoutsStaffHonesty & Transparency

    Reviewed Oct. 13, 2023

    I don’t even want to waste my time and write here about these scammers. Just thought it would be helpful to make others aware of how bad this company is. They will first scam you by convincing you to buy one of their packages and they will confirm to process a full refund if you change your mind or if not happy with the result (this was by the way the reply of customer service with regards their refund policy). They will skip mentioning the return window of 48hrs just to make you feel safe to order and cancel at any time. Well when I changed my mind after receiving the impression kit (very poor quality kit and unclear instructions booklet), they refused to refund me the amount I paid upfront to cover the whole package (more than 1000$).

    Now I am dealing with the company and my bank with the hope to get my money back. I have filed a bank claim and still trying to negotiate with Alignerco (someone named Ja..s). Dealing with this company is simply a waste of time and money. They are scammers and not honest. Please just go to someone that you trust (a well known orthodontist) and not a company with unknown background. I don’t even think they have a dental team on board.

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    Customer Service

    Reviewed Oct. 10, 2023

    THIS COMPANY CANNOT BE TRUSTED. I purchased a package from them that was supposed to come with one of their toothbrushes. They sent the kit but no toothbrush. I asked about the toothbrush and initially did not get a response. Then after two months they told me they sent it because they sent me an email saying they did and their shipping department said that they sent it. I don't have any tracking number to try to locate the package and there was no way it would fit in the box with the kit that I received. I cannot file a claim for the package that they claim they sent. They have to do this since they were the shipper. They likely won't file one either since they never sent the toothbrush. They cheated me and refused to make this right.

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    PriceRates

    Reviewed Oct. 5, 2023

    Getting my aligners from ALIGNERCO was a smooth process. I had to do my impressions twice. My aligners came soon after. The price was great. I compared to other brands. I only have to wear them at night. A whitening system was included, but I haven’t been consistently using it. If you’re thinking about it…Go for it!

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    Reviewed Oct. 4, 2023

    I am beyond happy and grateful I did Alignerco!! I am not embarrassed to smile with showing my teeth anymore. Made a huge difference! I recommend Alignerco 100%!! They are there with you every step of the way!

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    Customer ServiceRefunds & PayoutsMaintenanceStaff

    Reviewed Oct. 1, 2023

    I had a good experience. The team was helpful throughout the whole process though there were a few communication glitches. They sent a treatment plan with a nice progression of what my teeth would do. It was true to experience. I had 20 sets of clear aligners. Treatment took about 7 months. The aligners are completely clear, and stayed completely clear. Pain when switching to a new aligner was minimal. The aligners did not tear up the inside of my mouth. They keep your retainer on file so if you break one it's easy to get a new one. Would highly recommend. Bonus is that I was able to use my flex spending account to pay for it!

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    Staff

    Reviewed Sept. 30, 2023

    I was impressed by the responsive customer focus and the fine results I acquired with Alignerco. I was very satisfied with the product and service. Thank you for a wonderful smile. The impact of Alignerco's treatment has had enormous impact on my well being and general feeling good and dental health.

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    Refunds & PayoutsFollow-Through

    Reviewed Sept. 29, 2023

    This company is not as good as it seems. I got the projected outcome and approved it but then the results were not as promised. When I contacted the company I was told I needed to do a $200 revision to get those results. It’s a classic story of “you get what you pay for”. I’d go for a better company next time.

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    Customer ServicePrice

    Reviewed Sept. 28, 2023

    I finished using AlignerCo more than 1 year ago. using the aligners I saw the positive changes. This product is also more affordable than the competition. Customer service is also great, always responding to concerns in a timely manner!

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    CoveragePriceMaintenance

    Reviewed Sept. 27, 2023

    ALIGNERCO has been super easy to work with and much more affordable than what my dentist offered me. I had a 15-week program that I used to fix a gap between my front two teeth before my wedding and it worked great! Definitely recommend!

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    PriceStaffRates

    Reviewed Sept. 26, 2023

    I have to admit that I was skeptical about these aligners, particularly given the price point. But I have to say that they worked amazing. I was initially slightly concerned because my teeth appeared worse before becoming better, but that's because the process is designed to move certain teeth over time. All I can say is to trust the process and you will end up with incredible results.

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    Staff

    Reviewed Sept. 24, 2023

    It's been a real pleasure to have chosen Alignerco to get my daughters teeth straight. I strongly recommend other people to contact them and start the process of straightening and improving the looks of a smile. She's very happy with the results and I encourage everybody to get in contact with their representatives. We had Ele always answering every concern we had and available for consulting. Thank you guys for giving my daughter a natural look and for giving her the confidence to show a beautiful and good looking happy expression!

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    Price

    Reviewed Sept. 23, 2023

    When the Aligners didn’t work the company was defensive and they blamed me and said I wasn’t wearing them and that was why. They charged me $200 more to do a “refinement.” When that didn’t work they tried to charge me again. Also the Aligners are cheap and don’t hold shape. I’m in a legal dispute with them now.

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    Punctuality & SpeedStaff

    Reviewed Sept. 23, 2023

    Alignerco has been FANTASTIC to work with!! From the initial inquiry they have been extremely responsive and supportive. My first attempt at making the teeth molds didn't go so well, but they were on it! Scheduled a one-on-one video tutorial and walked me through making each mold. The representative was very thorough and made sure all the molds were done correctly and acceptable. The aligners came quickly and Alignerco checked in with me periodically to see how everything was going. Overall - I would highly recommend using Alignerco!

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    Customer ServicePricePunctuality & SpeedRates

    Reviewed Sept. 20, 2023

    Great results, VERY reasonable prices and Without trips to the orthodontist. Fast…Easy..Effective! I would recommend this company over the other aligner companies. I have had no problems with mine at all. This is a great company with good customer service and attention to detail.

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    Punctuality & Speed

    Reviewed Sept. 19, 2023

    Good service. Was easy to start up. Braces arrived promptly and were changed out every 10 days. The teeth whitening appliance and gel worked very well. I would definitely recommend this product to anyone wanting to improve their smile.

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    Punctuality & SpeedStaff

    Reviewed Sept. 13, 2023

    It was easy to make my impressions and I received good guidance from the assistants. My aligners came fast and were comfortable and easy to wear. I got great results fast and am very pleased! I would highly recommend AlignerCo!

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    Reviewed Sept. 12, 2023

    You can do it from home, without needing to go anywhere. You get sets that you are to switch to every so many days in order to make the desired changes. My work is not done yet, but I am happy with the progress.

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    Staff

    Reviewed Sept. 11, 2023

    I’ve been with Alignerco for a year now and it straighten my teeth out like I wanted them to be. I love this product because they actually take care of you and any problems that you have about your teeth.

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    Customer ServicePricePunctuality & Speed

    Reviewed Sept. 11, 2023

    I had traditional braces for seven years and after not wearing my retainer my teeth shifted. I had my wedding coming up and wanted to have the best smile I could so started researching aligners. This company was the most affordable and they had great customer service. Using Alignerco was affordable, fast and easy.

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    Customer ServicePricePunctuality & SpeedMaintenance

    Reviewed Sept. 10, 2023

    Had a great experience using Alignerco to fix some crowding and overbite issues I had. The process was easy and they provide a lot of detail with their instructions. They offer video consults for the impressions, and reply very quickly when you reach out with questions. The quality of the aligners are very good, my boyfriend couldn’t tell I was wearing them the first time I tried them on! Overall, I would highly recommend Alignerco. They are affordable and the process and quality are just as good as the other, more expensive, brands.

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    Customer ServiceStaff

    Reviewed Sept. 9, 2023

    I had bad problems with my dental alignment with my tooth in the front being quite crooked. I found Alignerco online and was skeptical at first but thought I’d give it a try. Surprisingly my teeth are all aligned now and I have a great smile that I can be confident about. Great company, good customer service and amazing value for the money.

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    Reviewed Sept. 9, 2023

    I was looking for an economical way to make some minor improvements to my tooth alignment and this was the best deal. The support people did a good job of answering questions and fixing minor issues like a misdirected shipment. Overall good experience.

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    TechBilling

    Reviewed Sept. 9, 2023

    I was so grateful that they were able to provide me with multiple sets at one time. It was only 10 days for each set and I got used to the sensation at around the 2-day mark. They also provided me with an adviser to keep in contact with if I had any concerns. They were the cheapest company which I was super grateful for because I was in college at the time. I used payment plans from Affirm, which was my best option at the time. My smile came out great so I would DEFINITELY recommend this company to anyone.

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    Verified purchase

    Reviewed Sept. 7, 2023

    Many years after wearing braces, my teeth had begun to shift badly. I ordered AlignerCo's clear aligner treatment set and within 8 months saw dramatic improvement in my smile. I feel confident again to smile with my teeth and not just lip smile. Highly recommend!

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Sept. 7, 2023

    I had an incredible experience with Alignerco! From the very beginning, their customer service was exceptional. They guided me through the entire process of getting clear aligners, making it easy and convenient. The aligners themselves were comfortable to wear and hardly noticeable. I was amazed at how quickly I started seeing results. Plus, the cost was much more affordable than other options I considered. I highly recommend Alignerco to anyone looking to straighten their teeth – they truly exceeded my expectations!

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    Customer ServicePriceStaffRates

    Reviewed Sept. 7, 2023

    I got my treatment plan back in 2021 and I still wear my retainers today. For the price I love the way my teeth turned out, and I would absolutely recommend going with Alignerco for if you have minor issues like crowding. The reason I’m giving it a four and not a five really has to do with communication and quality of retainers. Unfortunately, you don’t communicate directly with the dentist who creates your treatment plan, you speak to someone named ELe through email. She’s pretty responsive but it’s just not personable communication. Regarding the retainers and the quality I do notice when wearing my retainers pressure can create tiny cracks, so be careful and diligently wear your retainers every day. Overall, yes I would recommend going with this company for a great smile.

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    PricePunctuality & SpeedStaffRates

    Reviewed Sept. 2, 2023

    I recommend this company!! My teeth were crooked and it looked terrible, I ordered a set from this company and am very satisfied! Treatment for 6 months, no pain and fast, very responsive specialists always answer questions when they are, I really liked the result! Excellent price and quality! Thank you.

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    Reviewed Aug. 30, 2023

    I had a great experience with ALIGNERCO. I've had gaps in my teeth all my life. Thanks to ALIGNERCO, I can finally smile with confidence. Everything went perfectly according to their treatment plan. I couldn't be happier with their product.

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    Staff

    Reviewed Aug. 28, 2023

    I had an amazing experience with AlignerCo! I would not complain at all. From step one to the final step everything went smooth and was super easy to communicate with the support team they have. Thank you for everything!

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    PriceMaintenanceRates

    Reviewed Aug. 27, 2023

    The process from start to finish is smooth and procedural. They always listened to my feedback and even made some personal offers to me when I had issues like broken retainers. I highly recommend AlignerCo for both quality and price.

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    PriceEase of UseRates

    Reviewed Aug. 25, 2023

    Easy to use, convenient, and affordable. It took for a while to receive the set but after that everything is very easy and comfortable. I love the price and the convenience from this service. Thank you very much for the great service.

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    Customer ServicePricePunctuality & SpeedBillingValue

    Reviewed Aug. 25, 2023

    I went through the complete program and was highly impressed with the quality of the product, speed of delivery, and quality of customer service. I had braces in the past and that was a painful hassle that cost much more but then I stopped wearing my retainer and noticed my teeth shifting again. I was glad to be able to correct this and prevent worsening with very little hassle or cost. The whole system including the impressions kit costs $870 and comes with a high-quality whitening kit and retainer for free.

    All said and done I had my whole set of retainers within 2-3 weeks and had my whole program complete in 6 months from when I first ordered them. No payment plans, no visits to the orthodontist, or hassle. My brother-in-law used Invisalign and he couldn't believe how cheap and hassle the whole process was. He said he spent thousands of dollars, had many visits in person, and had a longer treatment program. If you are a candidate for the program this is the best value aligners you can get!

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    TechPrice

    Reviewed Aug. 25, 2023

    I was looking for a good Invisalign alternative and came across AlignerCo. I was skeptical at first but the reviews were great so I thought I would go for it. I got the clay things to take models of my teeth and it was pretty easy to get done. After that, I started my journey with the set of invisible braces I got in the mail. It was very easy to get used to. Over the course 2 years, I was slowly getting a smile I was happy with.

    After that, the retainers they give you to sleep with were working great, but I was missing some nights so I brought them out and about with me and that was a mistake, but they replaced them after I sent a couple of pictures of the state of my teeth and now I'm going to be more carful where I put my retainers. After everything, this was definitely worth it. I thought after 4 years of real braces and bareley any progress on getting the smiled that I wanted, I thought there was no hope for me. Luckily, AlignerCo was there to give me the smile that I wanted. Thanks AlignerCo.

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    Sales & MarketingPriceOnline & AppRates

    Reviewed Aug. 23, 2023

    I had braces when I was younger but began getting a little gap on my upper teeth. I wanted something easy to wear at night to correct the problem without being charged a ridiculous price. The app has been pretty straightforward with moving along through the process along with the customer support. So far so good.

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    Customer ServicePricePunctuality & SpeedRefunds & PayoutsStaffRates

    Reviewed Aug. 21, 2023

    I had braces when I was a teenager and never wore my retainer. 30 years later, my two front teeth were overlapping and one of my eye teeth was twisted. I needed braces but I had just paid for my son's and it was $5,000. Alignerco allowed me to get my smile back with a fraction of the price and it was easy. The customer service was outstanding! They responded promptly to my emails and I am so happy with my smile. I would highly recommend Alignerco!

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    CoverageTechPriceOnline & AppMaintenanceEase of UseRates

    Reviewed Aug. 21, 2023

    I had braces in my teens and one of my teeth moved a bit. It wasn’t super noticeable but it bothered me so I wanted something easy and economical that would fix it. I knew there wouldn’t be any major ortho problems since I had braces in the past so I was just looking by price and ease of use. I picked Alignerco on a Black Friday deal. Everything was pretty easy, I made my molds and sent them in. Got the smile projection which looked good. My package with the aligners ended up getting lost twice because it required a signature by usps, who are not reliable. So I had to go to the post office and pick it up.

    After that I used them as directed and my teeth came out straight. My first retainer broke after a short time and I hadn’t been mishandling it, so I asked to order another one. On their website the price is $250 for a retainer, which is way too much so they had a deal where if I reviewed the company, they would send a replacement. Hopefully this one doesn’t break. Overall received the result I was looking for with alignerco and would recommend them to someone in a similar situation.

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    PriceRates

    Reviewed Aug. 13, 2023

    I'm in my mid 50s and had braces in my teenage years. Things shifted in a couple of places and it always bothered me. This company was offering a package that was reasonably priced. Overall I had a good experience and satisfied with the results.

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    Punctuality & SpeedEase of Use

    Reviewed Aug. 11, 2023

    I am on the 3rd set of aligners and so far I love it. Easy to use. I wear them at night and I can already tell a slight difference. It was easy to get started and the aligners came quickly after the impressions and smile projection was approved.

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    CoveragePriceMaintenanceRates

    Reviewed Aug. 10, 2023

    After completing a year of trays my teeth are great. I was able to fix my front tooth that stuck out about a 1/4" past all my other front teeth. It fixed some other issues but did what I really wanted from them. The price on these cannot be beat.

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    Punctuality & Speed

    Reviewed Aug. 5, 2023

    On Aligner 3 with my Aligner process. I am one month into my Aligner process. I am on Aligner 3. I haven't progressed far enough to declare if the Aligners are working for me yet, but the experience has been easy. My complaint would be the poor edges around each aligner have been less than comfortable. Luckily you only use them, in my case, for 10 days and then you get to change to another. So far customer has answered questions and concerns promptly. Excited to see where I will be in 17 more weeks.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 1, 2023

    This company has been great to work with. They always respond quickly to answer any questions or help with anything. Will recommend to all my friends and family. I am so pleased with my results and how quickly it was done.

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    Price

    Reviewed Aug. 1, 2023

    These are great! They are very affordable compared to braces or invisalign, and work so much faster which I loved. They aren’t super painful, and made my smile look so much better! I totally recommend for those who don’t want to spend a fortune on other brands.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 28, 2023

    Alignerco got the job done! In a few short months I like my smile again! Now I see pictures of me and I’m not embarrassed to smile anymore. They always got back to me quickly and were professional. I also like the awesome teeth whitening kit that came with it.

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    Customer ServicePrice

    Reviewed July 26, 2023

    I'm beyond happy with my new, beautiful smile. The Alignerco customer service were great to work with and were with me every step of the way. If you're looking for affordable aligners with great results, this is the company to go with!

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    Price

    Reviewed July 25, 2023

    Halfway through my Alignerco aligners and I can smile again! I had a pretty bad overbite and misalignment. I still have some chips from bad habits but I plan to get composite veneers for that. Even if I stopped today, I would say it was WELL WORTH IT.

    1. These aligners are very durable: I have even EATEN WITH THEM IN multiple times, (cold, warm food) with no issues.

    2. They are invisible: I had to take them out to prove to a friend that I had braces on.

    3. They are affordable: No need to pinch pennies or save for months just so you can smile again.

    4. They work: Slight pain the first few days until my teeth move into place, but nothing major.

    I'm satisfied.

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    Sales & MarketingPriceRates

    Reviewed July 25, 2023

    I’m losing 4 of my teeth when I was child and after 30 I start getting much more space between teeth so I try Alignerco.. Reason 1 it was price..and when I finish treatment I got great result and glad to see my smile each day. Cons for me. It’s what they gave. Only 1 set of retainers on the end and you should buy them every 3 months..but they have discounts for sets so.. And to get result I put 3 bridges and one crown so to do the job you need more than only aligner in most cases.

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    Customer ServiceStaffBilling

    Reviewed July 23, 2023

    Extremely poor customer service, doesn’t provide the name of the “specialists”, the outcome was a lot different from the 3D image preview provided before payment was sent. Do yourself a favour, pay a bit more and get a doctor to follow up your concern in a professional way.

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    Customer ServicePunctuality & SpeedRefunds & Payouts

    Reviewed July 21, 2023

    Aligners were poor quality and had excess material around the edges. I wasn't able to wear them at work because the fit was so bad that I wasn't able to speak clearly while wearing them. I brought up concerns about the poor fit but every email I sent was met with a generic response telling me to continue treatment and that "...we promise the highest level of satisfaction." About halfway through the treatment, it started causing problems with my bite and my dentist advised me to stop. At this point, I asked for a refund but was told I was not eligible. My teeth are still re-adjusting back to normal many months later.

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    Punctuality & SpeedTimeliness

    Reviewed July 14, 2023

    Started my aligner journey 2 and a half yrs ago. I started my process of aligners with AlignerCo over 2 and a half yrs ago. After 37 aligners, people don't believe I had them. After each set after the 1st I went through 3 sets I told them what I wanted different and yes, I hoped for perfect but I wanted the most important issue fixed which was my front tooth that was crooked and my bottom teeth were pretty bad and are better for sure. I asked that they not protrude outwards yet they still do and the one tooth I had the most issue with is looks worse.

    I went to Smile Direct who did a computer model and they do your aligner preview the same day and in person. No trays, no waiting 3 mos for your trays and their preview was exactly what I hope aligner co could do. Went here to save a few hundred dollars- my bad. If I had it to do over again, I'd pay the extra few hundred dollars and save myself almost 3 yrs of ** and still being unhappy and trying to figure out what to do as I can't afford or want to go through a 4th set. They sent me new aligners to make me happy but asked me to take down my truthful review. Do it right the first time so u don't deal with this. Sad you can't post pics. My journey started in Oct of 2020 and sadly I need to probably see an orthodontist now or pay somewhere else because my bottom protruding teeth are hitting my top teeth and bothering me. Date of experience: April 26, 2023

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    Reviewed July 8, 2023

    I had a good experience with AlignerCo. I had some minor crowning and shifting of my upper and bottom teeth and after completing my treatment it was greatly improved. I received all aligners at once and everything was clearly labeled so I knew which step was next.

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    Reviewed June 23, 2023

    I had a very good experience with AlignerCo overall. I had braces as a kid and needed some relatively minor improvements after some teeth had started to turn and overlap. They straightened out as expected. I am planning to keep wearing the retainers at night and recommend buying a few pairs as the plastic will naturally lose integrity over time.

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    Customer ServicePriceRates

    Reviewed June 18, 2023

    I’m about halfway through my treatment plan, and so far customer service has been really good. I’d recommend speaking up if you have issues with the projection plan, as they adjusted certain things based on my questions before the aligners were fabricated. For the price, I’d say this is the best deal around, and worth it completely.

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    PricePunctuality & SpeedRates

    Reviewed June 15, 2023

    I needed some minor changes to straighten both my top and bottom teeth. I had braces when I was a teenager, but didn’t wear the retainers for long. My teeth didn’t stay straight. I’ve been wanting to get the clear trays for a long time. I finally decided to check into my options. The orthodontist’s price was way out of my budget. I decided to give AlignerCo a try. The process went smoothly. I wore the trays all the time and changed them on the schedule. When I was done, I loved the results. My teeth on the top and bottoms are straight and exactly what I expected. Very satisfied!

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    Refunds & PayoutsMaintenanceStaff

    Reviewed May 27, 2023

    I had a really good experience. The team was helpful throughout the whole process and would even zoom in with me to walk through how to do impressions. They sent a treatment plan with a nice progression of what my teeth would do. It was true to experience. I had about fifteen sets of clear aligners. Treatment took about six months. The aligners are completely clear, and stayed completely clear. Pain when switching to a new aligner was minimal. The aligners did not tear up the inside of my mouth. After my treatment was done they did send a heavier duty retainer for sleeping in to keep the progress. They keep your retainer on file so if you break one it's easy to get a new one. Would highly recommend. Bonus is that I was able to use my flex spending account to pay for it!

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    Customer ServicePriceRates

    Reviewed May 18, 2023

    Really awesome, took long to get, but half the price of competitors. And customer service was very good. I had a couple questions and always had an easy time reaching someone and they always had answers for me which I was worried about.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 17, 2023

    In February 2023, I did major online research for the most economical and highly recommended invisible aligner options available. My search led me to ALIGNERCO. I am currently on Step 5 of 15 in my ALIGNERCO journey, and at this juncture, I can highly recommend ALIGNERCO as being economical, easy to begin, easy to proceed with directions all along the way, as well as a very friendly staff with quick response time.

    I was given a personal staff member to oversee my journey. She did a one-on-one Zoom video session with me at the onset to ensure my initial molds from the Starter Kit were the absolute best they could be for my very best end result. I was able to approve the end result via 3D progress visuals on my ALIGNERCO app before beginning my journey. I absolutely love using the ALIGNERCO app to keep track of both my daily wearing hours as well as my aligner weekly/monthly progress. I highly recommend ALIGNERCO and am truly excited about having my absolute best smile in just a few more months. Thank you ALIGNERCO!

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    Customer ServiceTechSales & MarketingPricePunctuality & SpeedRefunds & PayoutsMaintenanceStaffRates

    Reviewed May 13, 2023

    This is a classic you get what you pay for lesson. Alignerco seems much more reasonably priced than its competitors and and there's a reason why. This company is cheap! They nickel and dime you for everything. They make you pay upfront before you even get an impression and promise they will help you. This should be a warning sign. First problem started when I paid up front and the plan they sent me wouldn't solve half the issues they said it would (for reference Smile Direct Club was way faster, do a free consultation and kept going 'til I found one that worked). They refused to refund despite the fact that they would not provide the service promised. I was angry but couldn't get by money back and moved ahead with it.

    Got the kit and some of them were painful but it worked out fairly well. Didn't fix all the issues I had but they said that "it'd be future dental work cheaper". Gee thanks guys. Then came time to use the retainers. They are deliberately made more fragile than the aligners so they need to be constantly replaced. This is another huge red flag. They are paper thin and stopped working after about a week. So I switched by to my aligner and told them about it, and they apologized and knocked it down from $99 to $80. Still massively overpriced for the fragile retainers they sent but in for a penny in for a pound.

    Several weeks pass and they eventually ship to me (I'm convinced they wait so long to make your teeth ship back so they can charge you $200 for realignment) and the package is lost and eventually (absolutely no thanks to these guys, they were extremely unhelpful) and I got them. Broken. In a paper thin envelope. I can only assume something heavy was placed on top of them. I emailed Alignerco and told them the situation and send them pictures of the aligners as proof. Their response was "that sucks, pay $70 and we'll replace them." They could not be bothered to put these things in a box to keep them safe while shipping and they want me to pay for another pair and wait a whole month again to hope they come intact this time.

    At this point I've had it and I tell them I'm not paying to fix their mistakes. They refuse either a refund or to send replacements. They tried to negotiate on that said they'll ship them for free if I pay $40 shipping. Where in the world are these being made that UPS standard shipping is $40 for an envelope??? Obviously another attempt to con their customers. Now my teeth have begun to shift back making all the money spent on them wasted. Probably their goal to get me to purchase realignment. So here I am 6 months later back where I started and trying to get all the money I poured into this scam back. Don't buy from these guys.

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    Customer ServiceCoverageSales & MarketingPriceRefunds & PayoutsStaffRates

    Reviewed May 11, 2023

    This is a scam of a company that you should avoid at all costs. They will likely not actually straighten your teeth or issue refunds, despite their policies. I ordered from Aligner Co, had no issues doing the impressions and everyone at the company seemed friendly at first. The real problems started when I got my smile projection back. There was almost no difference to what my teeth already looked like, with there still being a lot of crowding and a couple teeth twisted sideways. When I asked for a modified projection I was told that this was the best they could do and urged me to accept it. No problem, I’m not a candidate so I’ll take the refund promised.

    Well asking for a refund gets you sent to the “resolution specialist” who will argue you in circles in hopes that you eventually give up. After explaining more about how they could not offer a better projection and that anything more would pose significant medical risks but also being unwilling to refund my money, they suddenly were able to offer a new smile projection. Not once has anyone been able to explain how they were insistent that the first was the best they could do but suddenly (when pressed for a refund) they were able to offer a better projection. Never once in this process did I speak to an actual dentist or orthodontist. Just their customer service rep and the resolution specialist.

    Well at this point I had lost all confidence in this company and did not trust a thing they were doing. The new projection looked impossible to actually accomplish (which based on their previous correspondence it would have been), still had crowding, and had gaps that didn't exist before. They essentially filled in gums that were not there in order to push the teeth out further and make more room. I am not a trained dentist but I know that is not how gums work.

    Aligner Co is still insistent that they can fix my teeth (despite telling me on more than one occasion that they could not and failing to provide an adequate smile projection) and would not issue a refund. At this point, I have already opened disputes with Affirm and the BBB. BBB could not mediate as Aligner Co continued to talk in circles, but their rating has now gone from Not Rated to F, so hopefully that will help others avoid my fate. Affirm was able to get me a partial refund, minus the cost of the impression kit. I am still fighting for the remainder of the money.

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    Customer ServicePunctuality & SpeedOnline & AppRefunds & PayoutsMaintenanceTimeliness

    Reviewed March 3, 2023

    Purchased nighttime aligners on 10/14/2022. Communication with company was incredibly difficult throughout the process. I have asked to speak to someone and have only been given the options to email with customer service. The language, descriptions, and, in general, email communications errors were constant prolonging each stage of the process. The impressions I mailed into the company were received on 12/13/2022 after poor instructions and therefore a 6 week loss of the impressions. I was told in an email that they had arrived and a "smile projection will be with [me] in about 2 weeks" which I did receive on 12/23/2022 and then approve on 1/8/2023. I was told that the aligners would be mailed in three weeks via email on 1/9/2023.

    On 2/9/23, 4.5 weeks later, I had to inquire if I missed an email notifying me of shipment. I was emailed on 2/10/2023 that the aligners are under fabrication and they will "expedite" the process. On 2/26/2023, I emailed again inquiring about the aligners' arrival, no response to that email. I received my aligners on 2/28/2023 at my place of business which was never given to Alignerco but was in my signature line on emails (example of the poor customer service communication). Upon arrival, the lower aligners have an obvious defect in the fabrication that creates an over-hang of the plastic which rubbed and caused a sore on my tongue.

    I shared why I felt they were ill fitting and now they are asking that I pay for the shipping for a new set of impressions. I had to repeatedly explain this to the customer serviceperson; it felt like they were just replying with pre-formatted replies and sometimes that they were asking information that was on the email they were replying to. The original timeline AlignerCo estimates on their website is 5 weeks from the date they receive the impressions. I did take longer to approve the impressions because of the holidays and vacation, but it still took 8 weeks from that date. Their communication and instructions are terrible.

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    Customer ServicePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Jan. 26, 2023

    The process wasn't terrible until I got close to the end. I paid for a package deal, which was supposed to include a retainer. The retainer was not in the package I received. I contacted customer support and they sent me a grainy photo of my aligners and the retainer scattered out on a table, but the retainer was not in the package when I received it. Customer service did not help at all with my issue, and their replies were very slow. I spent all this money for nothing because I don't have a retainer now that I've almost finished treatment.

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    Zach increased rating by 2 stars.
    Customer ServiceSales & MarketingPricePunctuality & SpeedRefunds & PayoutsStaffTransparency
    After a positive interaction with ALIGNERCO, Zach increased their star rating on Jan. 16, 2023.

    Updated review: Jan. 16, 2023

    Refund issued after some tedious negotiation.

    Original Review: Dec. 24, 2022

    Do not trust this company! This is an outright scam. I purchased clear aligners for $895 on June 28th, 2022 and have still not received a single functional aligner. To date I was sent one set of test aligners, months after I originally placed my order, which did not fit correctly. When I repeatedly reached out to "Ele" (which is their anonymous customer service account which only sends automated responses on Zendesk) regarding my concerns, I was only told to "use chewies". I never received these chewies with the aligners, nor had any idea what that meant. I was not provided with proper instructions. I had to purchase chewies off Amazon and wait for them to arrive in the mail.

    Afterwards, when it became apparent that the issue with the ill-fitting aligner was not going to be rectified by chewies, I was made to pay for additional materials to redo the entire impression process while still not being provided better guidance on making impressions. I had to request additional guidance. Their responses led me to believe that I was capable of making the impressions on my own, which was obviously not the case. The instructional material that I did receive the second time around was vague and unhelpful. I was told that scheduling a video call was possible, and I quote, "if I was not convenient".

    When I called in to customer service line to try to speak with someone, I perceived that the blame was somehow being placed on me for the fabrication errors. Additionally, when they finally sent the second impression kit, they forgot to send trays with the impression materials, further delaying the process! They failed to provide me a return shipping label and I had to repeatedly ask for it before I was finally given a PDF of a shipping label to print out on my own.

    Then, after being told that my impressions were in their lab being evaluated, I patiently waited six weeks. When I finally reached out for an update, I was immediately informed that the impressions were unusable, and I would need to be sent a third impression kit and go through this entire process for a third time. Is it just me, or does that seem highly suspect?

    How would it take six weeks for them to even perform the initial evaluation of my impressions? Why was I not notified sooner that the impressions they approved for me to send in were unusable? Was there not a modicum of urgency placed on this matter? And does this mean they are in fact unable to accurately assess the quality of impressions beforehand, even with detailed sets of photos showing each individual impression from multiple camera angles?

    I have never once experienced a company that outright refuses to disclose the names of any of its employees. This is not an acceptable business practice, in my opinion. For all I know, I have not spoken to a licensed dental/orthodontic professional at any point during this process, and I am seriously questioning why there is such a lack of transparency and whether there are even any licensed medical professionals employed by this company... Their resolution specialist had the nerve to state that they were doing me a favor by sending ill-fitting test aligners, and made a point to express that the company was actually losing money by doing so, as if that somehow had something to do with me.

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    Customer ServicePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Nov. 8, 2022

    I first paid for teeth alignment in May 2020. Treatment should've been complete in May 2021, but now more than a year and a half later I'm still contending with new issues introduced by ALIGNERCO's treatment. Most notably, there are open contacts (teeth that don't touch) pointed out by my dental hygienist. Secondarily, the alignment overall of my lower teeth is still a bit off. I have reached out repeatedly to customer service, often with replies that are irrelevant to my concerns, often with delays of weeks or even months, and sometimes even being flat-out ignored.

    For a time, a very helpful employee was assigned to my case and got a new set of aligners to complete the job - but soon after their receipt I noticed in the motion chart that my two teeth with the biggest gap between them were not being moved at all, despite the before/after preview clearly showing that gap being closed, with the two teeth in question back in contact upon projected completion. I brought this to the helpful employee's attention, who acknowledged the problem; a new preview was created and the "before view" did not accurately resemble my teeth - which would seem impossible since there was a digital scan done! From that point, no progress has been made on my case for several months.

    ALIGNERCO would prefer that I take a partial refund and walk away; in principle I cannot accept this as my teeth have problems created by their treatment (monitored at every step of the way, and for which I was very compliant) never present before I began. One agent even told me something to the effect of "If I were you, I'd accept that preview" - referring to the one where the "before view" did not accurately represent the position of my teeth. I want resolution so that my teeth are properly aligned/spaced with proper bite. I have been all too patient already. I cannot more wholeheartedly advise avoidance of this company. I never had to fight this hard or this long as a consumer for basic fulfillment of reasonable expectations.

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    Sales & MarketingPricePunctuality & Speed

    Reviewed Nov. 5, 2022

    ALIGNERCO is a complete Scam. They take your money and simply waste your valuable time. This company should be looked into and should no longer be in existence. Long story short; they took my money, sent impressions, which was timely sent back and only sent me 1 set of aligner, which took almost 2 months to be Fabricated. Wait time was about 3 months. They reached out to charge me more, Stating I needed to get new impressions done, starting the whole process from scratch. Please go with other companies that charge more but offer quality services.

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    Customer ServiceTechPricePunctuality & SpeedRefunds & PayoutsBillingRatesTimelinessHonesty & Transparency

    Reviewed Oct. 20, 2022

    Let me start by saying that I went through the ALIGNERCO process (21 aligners) and was reasonably happy with the results—I achieved maybe 80% alignment (which is all they “guarantee” anyways). So I’ve rated Alignerco two stars for (only) the effectiveness of their product. However, the process was needlessly frustrating and upsetting, and much more expensive than the initial financial outlay would have suggested (I’ll explain their business tactics to extract as much money as they can later in this review). The worst of it is that I paid an additional $360 for final retainers that I have not received in over two months (although some of that time was spent working with Alignerco to provide additional aligners to first tweak my teeth further into place, but that attempt failed because they claimed that every mold I sent in was not good enough).

    After a subsequent week of reaching out to Alignerco to receive a refund (or the paid-for retainers), with no response, I have filed a BBB complaint (they have an F rating) and filed a dispute with my credit card company. I am now working on letters to the FTC, the attorney general’s office, local news agencies, and consumer fraud bureaus, and, if need be, I will file a claim in the NY small claims court to recover the monies paid. I am also fortunate that both of my brothers-in-law are attorneys as I will be reaching out to them as well.

    Alignerco Business Practices:

    1. After paying for an initial teeth impression kit, Alignerco claimed that every mold I made was not perfect enough and asked that I pay an additional amount each time for several more impression kits. This went on for three cycles. I refused to pay for the additional kits so AlignerCo sent them for free. I recommend that you not pay for any additional kits.

    2. The aligners seemed to have been (purposefully) designed to only achieve 80% alignment, just as their “contract” states. This forces a client to spend an additional amount ($250 in my case, which I refused to pay so they sent them for free) for supplemental aligners. However, they require that the client make new impressions and, not surprisingly, none of them seemed to be perfect enough for them to work with so they request an additional $25 for each additional kit.

    3. After initially leaving an honest but obviously scathing online review of Alignerco, they contacted me and asked that I remove that review in return for them providing the additional aligners at no charge. That’s when they sent the impression kit (they wanted to charge me $25 but I refused so they sent it for free), but then they once again claimed none were able to be used and requested that I pay $25 for still another impression kit. This one time, in good faith, I paid the $25. They sent a new kit, and, unsurprisingly, they claimed that none of them were good enough. That’s when I requested a refund for the already paid-for retainers—and skip trying to further realign my teeth (or to just send me the retainers).

    4. Since their “guarantee” is that you’ll achieve 80% or so alignment, my first round of 21 aligners left me with my top and bottom teeth hitting each other, thereby forcing me to purchase supplemental aligners or just put up with it, which is what I ultimately chose to do.

    5. My bottom front teeth became very loose during the alignment process—one became so loose I had to pay my dentist to install a splint after completing the 21 aligners. Beware that Alignerco, being an online company, doesn’t concern themselves with the amount of prior or during-the-alignment-process bone loss by examining X-rays. This is a vital element that is missing from the Alignerco process and had I known its importance beforehand I would have spent the extra money for a dentist-based aligner system like Invisalign. There were several other negative aspects of dealing with Alignerco but since they pale in comparison I’m leaving them out of this review. In summary, I would strongly recommend that you consider almost any other company for aligners.

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    ALIGNERCO Company Information

    Company Name:
    ALIGNERCO
    Website:
    alignerco.com