ALIGNERCO Reviews

Customer service is great and the process is easy! Used Alignerco a few years ago to straighten my teeth after not wearing my retainers. Now I’m back to get a new set of retainers! Still great service and the process is still easy.

I ordered and received the smileflex kit; I am awaiting video consult and instruction in creating impressions wherewith will be approved; The company may ask for a review before alignment, deceptive.

I just started treatment with ALIGNERCO, and my experience has been great. Customer service has been especially helpful and I can't wait to see how the rest of my treatment goes! Highly recommend for those looking for aligners.

I have not received my aligners yet or anything. I’m just reviewing after the video session for getting the impression made. The Video session was very helpful in getting the impression.

Great customer service and support, quick and easy help with fitting for aligners. Wear while you sleep and maintain with retainers and whitening kit after treatment. My teeth look beautiful thanks to Aligner Co. Very Happy with the results.

Fairly painless experience. The chat was useful and the directions were clear. I was a Byte customer and they made the transition easy.

Amazing customer service! Have answered pretty much immediately with any questions and concerns I’ve had, as well an amazing impression guide.

Alan ** did an excellent job with my impression session. He was very helpful throughout the process.

They delay the process so that you can't get your refund once you realize that they're a scam. They first said my impressions were damaged and that I had to redo them. That took some time waiting to get the kit and sending it back to them. They take a while to respond to emails and when I finally receive the full tray set, it's too late. You won't be able to get a refund once you realize what they're doing. The trays I received did not match up to the smile projection and I told them it didn't seem completed. The trays they sent me looked to be about 50% of the smile projection. Instead of acknowledging this they offered a "refinement". These people are scammers and they don't give you the complete treatment.

I haven’t received my trays just yet but the process from ordering, to making impressions and sending them back has been super easy and punctual!

Alan was very helpful in meeting with us via video to help create our impression!

Fast delivery, kind staff and easy to follow directions to do impressions.

Brian gave me excellent customer service for taking impressions. His directions were so clear I got a perfect impression the first time! He is a master of patience! Personal customer service is what sets ALIGNERCO apart. I had great success with the ALIGNERCO program and achieved the straight teeth I hoped for. Plus the ALIGNERCO method is so affordable.

I'm submitting a new review to retract my previous one. The company basically forces you to write a review while on the video meeting to do impressions. Since then I have had no updates from them and not able to get ahold of them. The customer service is terrible.

Great prices. Great customer service. They are very responsive and helpful.

Alan was very patient in the process and made sure I understood the directions as what to expect with my impression

I had a great experience with ALIGNERCO. The price was very affordable compared to other options, and the whole process was simple and convenient. The aligners were comfortable, barely noticeable, and I started seeing results pretty quickly. Overall, a solid choice for anyone looking to straighten their teeth without spending a fortune.

Excellent products and costumer service. The aligners always fit right, and the guides they give are easy to follow, if lever had a question they are always there to help me out.

Great customer service! Very helpful and quick responses

I was worried about completing the teeth impressions to get started and feeling alone through this process, but Alignerco has really good customer service. They provide a free 1-on-1 video consultation to help you get your impressions done correctly and easily. Plus, they answer their phone quickly and have an online chat to answer any questions. So I feel more confident knowing I can get answers to my questions. I'm excited to get my aligners and get rolling!

I felt a little confused when I first received the box. I made an appointment to get better directions on how to prepare the samples. My representative was Alan **. He was extremely patient and helpful. He walk me through the entire process. I would highly recommend going through the appointment to make sure the samples are completed correctly.

Harry ** was helpful and patient with me as I took my impressions. Thanks!

Just got my impression kit and had a video chat with Alan. Thumbs up to him, he was very kind and thorough with how to do them right. Would recommend you doing a video chat?

This company is very thorough. They have had several video conferences with us to coach us through the process. (Thanks Harry **!!)

The customer service is very on point, and they’re even available on weekends. Super professional and the company is great, the impressions are easy.

My experience has been smooth, easy, and positive so far. I chose AlignerCo because it was affordable, convenient, and had good reviews. What has made my experience good is how clear and simple the process is, and how well-organized everything feels. The company makes it easy to follow each step, which makes the whole treatment feel stress-free and reliable.

Nice and Simple. Easy system where they mail you everything you need.

Great customer service and great staff, I had a promotional and it help a lot.

So far, my experience with Alignerco has been positive. Brian helped me with my impressions and was extremely knowledgeable and patient. Looking forward to the final results!

I have had no complaints so far. The price is much more reasonable than other competitors. I loved the ability to take my dental impressions from my home with the help of a free video consultation. My consultant, Alan, was very helpful and patient with all of my questions!

The instructions and personal live video support helped ensure that the steps to getting the right fit for my aligners were done correctly and would help avoid any delays of my custom aligners.

So far it's been good. Having to do the impressions yourself is a little annoying especially if you have not done it before. Sending out my impressions today so we will update review once I get going!

The cost was reasonable. Aligners fit well. Customer support is decent. Only complaint was a delay between Step 1 and Step 2. Everything else has been good. No regrets at this point. I am looking forward to seeing the final results.

8 months into the process and still haven't gotten aligners. Have done impressions several times and they were all rejected. Tried to get even a partial refund a couple months earlier but was refused because it had been too long. But they still try and get you to buy more retainers before you even have workable impressions. Highly don't recommend.

I was very pleased that Harry was able to help me to make the initial impressions. He walks you through the process with little steps and helpful tips that really do make a difference. If you've tried to make them on your own, it's not easy. He was reassuring, and they came out great. This company will be easy to work with.

My consultant, Brian ** was very professional, patient and showed empathy while helping me get my impressions correct and approved. Brian did a great job guiding me through the entire process in terms of what to expect and timelines. Really glad I utilized this free service!

Good experience and step-by-step instructions on how to do the impressions.

Aligner co is very simple and quick way to get your aligners. So far my experience was great. Brian helped me to get my teeth impressions and did a good job.

Aaron was amazing. He was informative and helpful.

Harry ** was my representative. He answered all of my questions and walked me through every step.

Super fast and very helpful and great experience. I’d very much recommend!

The company resolved my issue.

I’m really excited to get my aligners. Can’t wait to smile when all done!

Good options on payment plans. They should be more upfront about the retainers and their extra fees.

Amazing customer service. I have been working with them for several months now during my aligner treatment and it is going great.

So far the customer service has been good and the process for making the molds for my teeth was a lot easier. Thanks to the video call they provided so I appreciate that.

I didn’t use it yet, but nice customer service so far.

Thanks you for you times. Answer every questions. Very nice & gentle.

Easy to use with great customer service. Allows you to get approval for impression at any time.

Very responsive staff! I’ve texted, chatted, and called and they have been very helpful. I got my impression kit in under 48 hours from the time I placed my order.

Absolutely the easiest experience of taking my own impressions with the help of the app and chat feature! Highly recommend!

Alan ** was very helpful and did a wonderful job walking me through the process of making my impressions. He provided excellent, clear instructions. I strongly suggest working with him!

I just received the impression kit. Ele was very helpful on creating a usable sample. I will follow up when I receive the aligner trays.

Aaron was super helpful and nice 👍🏼 explaining how this process works

Quick service on chat. The impressions were easy to do and questions were answered quickly.

I love how accessible and easy it is to do my trays at home without waiting in line at the dentist. Customer service is great and informative!

Great experience! He did an amazing job walking me through making my impressions, and was super personable. Really glad I chose this company! 10 out of 10

So far my experience has been good. I just started with the first step waiting for others to ship. I recommend trying.

Brian ** was very kind, patient and helpful. Pleasant experience overall!

The live chat is helpful. Person was helpful. They were knowledgeable and answered all of my questions.

Great experience with the video chat. Great customer service.

I’m just coming to say I’m very excited to see results with this company. Unbeatable pricing, great customer, free consultation and same day consultation. Can’t beat that!

Amazing company. Always answer any questions. Smooth processes.

I decided to go with your product. My sister recommended after getting hers. They have very good customer service. You get everything you need plus extra videos to help you get them right.

I went with Alignerco for replacement retainers. Alan ** with customer service at Alignerco really helped me take the best impressions!

Best experience with Alignerco. Thank you a lot with affordable prices.

I recently started my process with ALIGNERCO, and so far, my experience has been very positive. Even though I haven’t received my aligners yet, their customer support team has been extremely helpful. They have answered all my questions and concerns in a clear and patient way, especially considering that English is my second language. Since this is an international shipping process, there have been a few challenges, but they have been very supportive and responsive throughout. They’ve made the whole experience feel smooth and reassuring despite the distance. Overall, I feel confident and well taken care of.

This was Definitely more affordable and less stressful.

Seems to be going well and is a nice team especially the gentleman helping me with the impressions Harry **.

I received my impression kit very fast and earlier than expected. The chat service with Ele was super easy and confirmed my impressions looked great. I hope the remainder of my treatment goes great!

Alan was very helpful!! This made everything quick and convenient!

I recently completed their impression kit, and the experience was smooth from start to finish. The instructions were clear, the materials felt high quality, and everything was easy to follow. It gave me confidence in the process, and I’m excited to continue treatment. Overall, a really solid first step.

Website is very easy to navigate. Customer service is great and easy to get a hold of. Retainer is also in a very good condition, sturdy and comfortable to wear.

Just started, and so far it’s been positive and uploading the photos was easy. Chat was great.

So far so good… customer service has been great to deal with. I was having some difficulty with the app photo image drop, but was quickly helped within their site chat function, and able to load the photos there. Will update my review as treatment plan evolves.

Went with Alignerco because of the competitive pricing, was afraid at first with not receiving the attention, but was immediately impressed with the excellent customer service they have. I made the purchase, and the team has been so helpful throughout the process so far.

Very happy with the Customer Service and what it is easy to navigate.

Very helpful video chat, recommend doing this first!

10/10 Would recommend. Great customer service, prices, experience.

I had a great experience so far with Alignerco, Sophia gave me a nice discount on my services. And Arron helped me with my impressions! I received my kit within a few days of ordering it and can't wait to start my journey. -Natalie

So far, I have been impressed with accuracy of this company and hope to get the best results - Ele was assigned to me and is very helpful!

Communication was perfect! They helped me so effortlessly with my impressions.

My experience has been nothing but great with Alignerco. They sent the kit promptly and have been helpful every step of the way with getting my impressions fitted correctly. I appreciate their great customer service and feel like they really want you to have a good experience.

Alan ** helped a lot. His directions were clear and accurate and let me get my impressions done on the first try. Overall great customer service and quality.

Alan was very helpful and kind, was very happy to have his help!

They are great to work with. Excited to get my retainers.

Fast service, great price, and super convenient since I didn’t have to see a doctor. Overall really happy and excited to see the results!

Had a great time with Jennifer. She was very helpful and patient. Guiding me through the process of creating my impression.

This brand is super helpful! I cannot wait to have the smile I have always wished for!

Staff is responsive and alignment steps are easy to follow.

Was not sure about this given some reviews online. In the end decided to go for it, glad I did. Got my impression kit in less than a week, and got responsive support online. So far so good!

Amazing customer service, very helpful! Pleasure to deal with! Definitely worth checking out!

Very quick and easy process. Alan was very helpful.

ALIGNERCO is the absolute best. I bought these aligners in October 2025 and now it’s March 2026 and hopefully will be getting my aligners soon. Please do the virtual call for retainer fitting; it will save you so much time. Thank aligner for helping me get where I am today. Wouldn’t have been able to do it without Aaron and this mandatory review. :)

Thank you, was super helpful. I tried the impressions on my own and couldn’t seem to get it right. After booking a session everything with very smooth with no problems. I will continue to work with Alignerco.

Very convenient and affordable, love the support given and the process from beginning to end was very smooth, I had spacing issues and Aligner Co was able to get my impressions and help to fix it. Definitely recommend

Aaron was on time and very polite and helpful. He was able to answer all my questions and gave detailed instructions, which made the process go quickly and without issues. The supplies arrived shortly after my order was placed, and I'm very happy to be able to do this from my own home. Thank you!

Good customer service and quick answers. The team was friendly, helpful and patient representatives ensure every question is answered thoroughly, making customers feel valued and supported. I would recommend this company to other people. Delivery was also fast as well.

I had a really great experience with AlignerCo from start to finish. Their customer service truly stands out—every question I had was answered quickly, clearly, and with genuine care. It made the whole process feel much less overwhelming. The impression process was also surprisingly easy. The instructions were simple to follow, and everything I needed was included in the kit. I was a little nervous going into it, but it ended up being straightforward and stress-free. Overall, I’m really impressed with how smooth everything has been so far and would definitely recommend AlignerCo to anyone considering at-home aligners.

I am so happy with the results I got. The staff was so easy to work with and helpful. I would recommend this company to everyone. I have shared my experience with family and now they will try it. So happy.

I did these from my home within 30 minutes, and it was so easy! If you need help they have agents on Ele that are more than willing to help/guide you through the process! A great brand, and extremely affordable!!!

Very affordable and very easy to use. They truly have great customer service, and the logics are accurately described on their website. I am happy I started my journey with AlignerCo and would recommend them to anyone.

Staring with the process, so far people is nice! Just the long waits for an appointment! But let's try! Customer service is kind and helpful, just the calendar is so busy! I'm updated this post on April because is when I think can finally get the aligners.

Starting with Alignerco took courage, but I’m so glad I did. The process was simple, the pricing was straightforward and transparent, and the team was extremely helpful and supportive. I am truly pleased with my smile and results, and would definitely recommend Alignerco.

Great customer service - excited to start this journey with them! I look forward to getting my straight teeth back again! I stopped wearing my retainers so my teeth moved as I’ve gotten older. Ready for that new smile at a decent price!

I had a great session for aligners with Alan **: everything was explained in details and very easy to understand. The videos session took around 30-40 minutes and all the instructions were so clear.

Really good company and takes time out to help you two by step for a price that is good for your pockets. It’s very easy. The app will also steer you in the right direction. Customer service is also there for you.

The ordering process and impression trays were a so much easier than I thought. I was not sure how it would go, but I am impressed with the process. Jennifer was amazing, knowledgeable and friendly.

Easy to do yourself. Good price. The customer service is very attentive and took care of any questions or needs. My teeth are finally going to be straight and without wearing metal braces or dealing with multiple dentist appts.

I'm giving it 4 stars only because I haven't started with the aligners. Just completed the impressions today. The free video session was very helpful, and the associate was very thorough. The only thing was I didn't get the link to the video till it was time, but they called before so that was helpful as well. I was also offered to upgrade and he explained by it would be beneficial to upgrade to all nighters, that was great because I hadn't taken a few things into consideration. So far, so good. excited! and can't wait.

They are so user friendly and always cater to any and all needs! I have loved my journey with them thus far. They respond quickly, and have always been so helpful as well as affordable! Definitely would recommend going to them for your impressions.

Aaron did a great job leading me through my initial impressions and I’m excited to see how things turn out, he made it comfortable and easy for me to follow along with what I needed to do!!! So good so far!!!

Their customer service is quick and informative. The instructional videos make it easy to do at home. The cost is the least expensive I've found compared to similar companies; I've tracked prices online for the past few years and consistently this company is the most affordable.

I had a virtual appointment for my impressions and the process was quick and easy. The person who helped me, Henry, was very nice, patient, and extremely helpful throughout the video call. He made everything simple and answered my questions clearly. It was a great experience, and I’m looking forward to receiving my aligners and starting the process.

Aaron was awesome. Very nice and patient. My impression set was sent very quickly and Alignerco/Aaron kept in touch with me while I waited for my appointment. Reminding me of my upcoming video session and advising me if I had any questions or concerns to contact them.

Fast service and a smooth ordering experience. The support team was helpful and responsive, and everything was explained clearly. Excited to start my Aligner journey with ALIGNERCO. Great first impression!

Very helpful explanations. The video session was conducted professionally and all my questions were answered expertly. I highly recommend ALIGNERCO: they have been responsive and helpful to date and I don't hesitate to recommend them.

Very easy to do. Alan was extremely helpful. I was expecting the impression session to be a bit more difficult but it was super easy. To say it was easy would be an understatement. I didn't even do the practice impressions, and Alan helped be brisk right through it. 10 out of 10!

My rep Jennifer was especially kind and patient with me! Getting the mold were really easy and she explained it well enough so when I made an error I knew what to fix the next time! I am so excited to start my journey!

The whole process was painless and easy. I received my tray molds and putty in a package with easy instructions. I made the molds, sent it back and I received my virtual teeth impressions with a plan of how many trays I need to correct my smile. I approved it and they sent the trays in a few days. It was as easy as that! I'm happy with my progress and I have already referred this company to friends and family.

This is a great option for my family. We currently don’t have dental insurance and have to pay all out of pocket. So the price is a great plus! We were able to quickly schedule a virtual appointment to see if my daughter was a good candidate. The gentleman was very patient and explained the process very clearly. The whole process so far has been easy and for a quarter of the cost of other options. Can’t wait to see how they work out for my daughter!

I have received excellent customer service, and I would recommend this service to anyone needing to correct alignment issues with their teeth. They have been so friendly and helpful even though I made a mistake with my initial impression.

I love my experience at Alignerco. They have great customer service. The agents are patient, kind and very respectful. If you have any issue they are always ready to vélo fine a solution. I recommend them 100%.

Amazing to have this option to align your smile at home with no in office visits! Overall cost compared to an orthodontist was a huge incentive too. Process was clear and easy. Great communication and reminders. The staff I worked directly with were all helpful, friendly, and knowledgeable! Great experience. Very happy I chose ALIGNERCO.

The staff and customer service is absolutely amazing! I got a lot of help while doing my impressions too. I am very satisfied with how I have been treated so far.

I love Alignerco. I had some dental work done and had to delay my impressions and process and they willingly held it till I was ready! Amazing customer service!

Overall, I’m very happy so far with my experience with AlignerCo. Purchase was easy, and help has always been available when I’ve had questions, and Aaron was very helpful with making my impressions. I’m excited for my journey with AlignerCo!

Great experience so far… Chat team is highly responsive and knowledgeable… The time to process is a bit longer than anticipated yet overall great experience so far!!!

It was fast and easy to communicate with someone when needed. The impression kit was easy to do and they made it easier having someone help you along the way

The consultation and fitting went smoothly. I used the straightening system already and it works. This time just for retainer but went smoothly like first time.

ALIGNERCO so far has been such a great experience! I'm super excited to get my aligners. :) They’ve been so amazing and affordable compared to other brands for clear aligners/retainers.

AlignerCo continues to surprise me. Their customer service is so nice, they respond extremely fast, and they sit with you until the problem is TAKEN CARE OF. I’m loving working with them to get my teeth straightened. Go AlignerCo!!

Very happy with the service so far. They’ve been very helpful and reassuring throughout the process. Quick communication and response to questions I have.

I was nervous to order an aligner online, but AlignerCo has made the process super easy! From my initial research, to meeting with a customer service rep (Thanks Aaron!), AlignerCo has stood out as a company that believes in their product, and cares about the reputation of their brand. I appreciate their training materials, and the (free!) product expert video call to help guide customers through the process. Turns out, it was an easy process, but I was happy to have Aaron guiding me! I'll receive my aligners in a couple weeks, but so far, this company lives up to their 'highly rated and recommended' reviews!

I had my video session with Harry **, he was super helpful and very patient with me. He left me with a good impression of Aligner co. I’m very satisfied with the customer service and kindness. Thanks Harry!

I have been making payments to AlignerCo since August 2025 and officially placed my aligner order on January 5th. It has now been over a month, and I still do not have my aligners. Each time I reach out, I receive the same response: that my aligners are “almost fabricated” and that the department has been notified to expedite the process. However, no one is able to provide a confirmed shipment date or clear timeline. There is also no direct supervisor or case manager assigned to my account despite requesting escalation.

I waited several weeks for a video appointment to make my dental impressions and then no one was available for the video from Alignerco. I had to figure it out with just the website chat which got the job done but took 2 hours. Frustrating.

The aligners worked well, teeth are straight. They match what was in the smile projection. The process takes awhile, communication through email takes awhile. But overall, happy with the experience and now doing a new treatment set for my son.

AlignerCo has great costumer service and great pricing! You won’t find anything cheaper and it’s very convenient especially for the price. I have had them for three years now and will continue to use!

Harry was very helpful. He was very patient and kind and made the process very smooth. His call was prompt and he answered all my questions. He made sure I was satisfied with the call.

Has been awesome so far! It hasn’t been long, but the ordering experience was great, good deals were offered (especially compared to Invisalign) and other brands. Came quick and I can’t wait to get started!

I haven’t received my aligners yet but they’ve made the process super easy! They answer any questions I have! I have been getting a little impatient waiting with excitement now that they have been approved but I know it’ll be worth it!

Haven’t received my retainers yet but the process of ordering and taking my own impressions was very simple. Customer service was extremely helpful, I’m sure the rest of the process will be great. Definitely will use to replace the retainers in the future.

This company was a problem from the beginning. We started this process the beginning of June. They were very slow to respond to any correspondence. We met with a specialist online twice to do the impressions and then they rejected them both times, but did not give us adequate reasons why they were rejected. I was promised a $100 refund because of how slow they were to send respond and to send out new putty and was promised that the aligners would be expedited. We did finally receive the aligners (they were not expedited and I never received the $100 refund) in OCTOBER!!! Keep in mind, I started this process in October.

They made this entire process easy. Will be using for my teens as well as they do not want to go the traditional route for braces. Not that I could blame them.

Great service so far! I've had a lot of assistance getting the help for my retainer impressions and it is appreciated. The tools for the impressions came in as promised and they also gave a consultation that was very helpful. Very glad to have a cheaper alternative for my retainer.

Great experience! Good customer service. I just joined a week ago and I’ve had a great experience so far. They are very communicative.. I’m looking forward to continue to work with them. They have continuously followed up with me to make sure I have everything I need.

Customer service is very friendly and helpful. They were very prompt to enter the chat when I needed assistance. Also the kit came very quickly from when I ordered it. The steps are simple and understandable.

Alignerco is an amazing way to straighten your teeth at an affordable price. The people are so helpful and kind! I have had an amazing experience with them so far! Can’t wait to see my smile transformed!

I heard great things about ALIGNERCO from friends and colleagues, and my experience has lived up to those recommendations. The customer support team is extremely helpful, patient, and friendly. They took the time to answer all my questions and carefully considered every small detail and concern to ensure the best aligner impression.

Excellent service! The app makes uploading impressions so easy. The support team is incredibly helpful and responsive. I’m very happy with the professional guidance and smooth process. Highly recommend!

I had a great experience with the customer service team. They were friendly, professional, and very helpful in addressing my concerns. Everything was handled quickly and smoothly, and I felt valued as a customer. I truly appreciate the excellent service and would definitely recommend them to others.

Jennifer ** was very professional and helped me through the impressions process and made it very simple and seamless! She had great customer service and expertise in the products that I will be using.

I had a video call with Aaron **. He was extremely patient, kind and professional. He explained everything and followed with an offer for continuing care, but was not at all pushy. He made me feel very confident about going with AlignerCo.

Very responsive team and provides you with all the items and instructions to make the initial impressions needed for the aligners. The instructions are clear. They even provide scheduled, live support to fit my schedule.

Today I had a session with Jennifer to complete my impressions. She was very helpful and patient helping me through the steps of doing the impressions. I am very excited to continue my journey with ALIGNERCO and start my treatments!

I had an amazing experience with ALIGNERCO, and I’m truly happy with my decision to start my aligner journey with them. From the beginning, their team was very helpful, professional, and supportive. They took the time to explain everything clearly and gave me great advice, which made me feel confident and comfortable about the process. Whenever I had questions or concerns, they were quick to respond and always patient in guiding me.

I love it! They have the best smiles, are always very attentive and patient with their customers, and answer all questions and concerns. I went through the process with them and they supported me from beginning to end. I would recommend them to my closest friends and family, as it was a very easy and personalized process.

I’ve been using AlignerCo for a little while now, and honestly, it’s been a really great experience! Customer service is super responsive, which I really appreciate—they don’t leave you waiting for weeks to get a reply. My bottom teeth are already nicely aligned, and while my top teeth might need a little refinement, it’s clear progress is being made. Overall, I’m very happy with my results so far!

Excited to give these a try! Customer service has been very helpful so far! They hooked me up with special discounts for holidays, and addressed finance issues without any problems. Great service so far.

Great experience so far. Received the impression kit but wasn’t able to start the process until my virtual appointment 2 weeks later. They could explain that the virtual consult is needed for the impression. Instructions could be clearer in the order things could be done. But the char is super helpful with communication.

Just beginning the process and so far has been fairly straightforward, they have lots of tips and tools to help get the initial impressions. Their instructions with the impressions could use a bit of work, some places it says to upload pictures to the app, other is provides and email and doesn’t mention the app. I ended up using the app option and had a hard time getting a reply as to if my impressions were approved. Other than that small detail I am looking forward to starting treatment.

Good Customer service: each time I have a question they answer me directly and I am really satisfied about their customer service especially the chat option on their website. I recommend you to use it.

I struggled with my impressions the first time on my own. The video chat was very helpful! Great customer service. The live chat was very friendly, easy to follow, and I was able to get the right impressions.

Great customer service, the chat section was very helpful and quick to respond. I got my impression done in less than 20 minutes. The customer service chat made it very easy, the instructions were very clear and concise.

We contacted AlignerCo customer service to see about getting an in person video call sooner than the 12 days that the website had informed us we could book it for. They immediately got an expert on the phone and we had a video call with Harry ** who guided us through the impression process. He was excellent to work with and informative.

They have been very easy to work with and contact. I like that they make the starting process fit our schedule. They explain the process well and work to make sure you have a painless experience. I would recommend them to others.

My experience with Aligner Co has been pretty good so far! The customer service has been very friendly, and I’m very excited to start my impressions and see where the progress takes me in the next few months.

Good customer service. They answered all my questions and provided the information I needed. I lost my shipping bag and they sent me instructions and a pdf of the shipping label. I was able to send in my impressions.

Perfect easy to work with. Can’t beat the cost. They make everything easy to understand. I used another company and I was not happy with them at all. Chat are quick and easy with reps. I can’t wait to start the process.

Recently, I have had a very good customer service experience with Alignerco. Ele has been very communicative and shipping has been fast. Initially, the communication was very slow, but in the last couple of months, the company has really stepped up their game, and I am very happy with my results so far.

Very helpful when taking the impressions to have someone to talk through the steps and help time the process. Great customer service and very fast replies with easy ways to communicate to representatives. Will definitely recommend to family and friends.

I had an amazing experience with AlignerCo and couldn’t be happier with my results. I originally started treatment because I had overcrowding on my bottom teeth, which always made me feel self-conscious about my smile. From start to finish, the process was easy, affordable, and well explained. The aligners were comfortable and simple to use, and I could see progress along the way. Now my teeth are straight and my smile looks perfect, better than I ever expected. I’m so glad I chose AlignerCo and would absolutely recommend it to anyone looking for an effective and convenient way to straighten their teeth.

I am just starting the process but so far everything is great. When I have questions they are answered quickly, my impression kit arrived right away, and I have a phone appointment to help with the impressions.

So far I have to say website is very good and easy to use. Prices are good. I have received my package and have set first meeting. Customer service is great. I have not started to use the Aligners yet and I will update my comment at the end too.

Had a great experience purchasing my retainer! I was looking to replace my retainer that I had for a long time and Aaron helped me out with this! I would highly recommend AlignerCo. It came in fast and was extremely affordable.

Treatment was less than a year. My bottom teeth were so crowded it was hard to brush behind one of them. Now they are straight and easy to clean. Wear them as often as you can and follow the treatment schedule. Customer service is very responsive and always a help when needed.

Affordable and helpful option to straighten teeth after braces relapse! They are always very communicative if I fall off treatment too, and offer alteration options after I had dental work. Would recommend!

I just finished my call with Aaron who walked me through taking the impressions myself, then he let me know what steps to expect next. Super easy! Can't wait to get my aligners and see the finished results!!

Great experience! Great explanation on everything! Very happy with the outcome of this sessions. Very patient and helpful with me. Harry was amazing! Very nice and friendly! Took the time to explain everything very well.

Easy to get started. Enjoyable process. I decided to try AlignerCo after seeing how affordable their clear aligners were compared to other brands, and I’m so glad I did! The entire process was super convenient—no office visits required. I ordered the impression kit (which arrived quickly), took my molds at home following the easy instructions, and sent them back with the prepaid label.

Friendly & thorough video session with Aaron! Very easy video link instructions, and very comfortable personal session. Easy to use materials and multiple trays for different mouth sizes! Looking forward to my new smile!!

Excellent product and service. I was able to get my teeth straightened and I now have a better smile. I couldn't have asked for anything more, I got exactly what I paid for. Hopefully this is helpful for others.

Extremely good customer service. Highly recommend using this company. They worked with me to find the right alliner for me. Everything was delivered quickly and efficiently. With easy to understand instructions.

I am happy with the company I chose for my aligners! I can’t wait to see my results. Great customer service! Check them out if you are looking for the perfect smile. They go above and beyond to make sure your impressions are good before finalizing.

Overall, I am very happy with the outcomes of the experience I had. I went through one nighttime aligners, and then one refinement, and both outcomes turned out very well. They give you options to pick the smile that you want. Today I had a video call session to go over the impressions, where they walk you through the entire experience from mixing the base and catalyst to putting the impressions into your teeth. That session went really well and I would recommend that you go have a video session through the links that they provide in the instructions. The session I had today was for purchasing additional retainers as I am happy with the outcome and now I am looking to retain the smile I made for years to come through Alignerco's product.

I just placed my order for my aligners, and they’re scheduled to arrive in about three weeks. I’m genuinely excited to begin the process. So far, the communication has been clear, timely, and very reassuring, which has made the entire experience feel smooth and well supported.

What a great service, and at 1/4 the price of other options - great pricing. I am so excited to finally be able to straighten my teeth w/o paying an arm and a leg. I am ready to have that beautiful smile all straight and pretty.

Great experience. Very helpful and easy to do. I was a bit skeptical at first. But after dealing with them that went away. Would definitely recommend to a friend. This is my first time trying this. With me luck.

This company is genuinely awful from start to finish. Communication is nonexistent unless they want your money, and once they have it, good luck getting a response. Promises are made confidently and then ignored entirely, as if following through is optional. Customer service feels untrained, dismissive, and uninterested in resolving even basic issues. When problems arise, which they absolutely will, the responsibility is somehow always pushed back onto the customer.

Great customer service. Always very responsive to inquiries. Doesn't take a long time to get a response. Was able to get quick feedback on my impressions in real time through their chat, even though video appointments were booked further out.

Awesome customer support and quick shipping times! I would recommend to anyone looking! My journey has just begun but I am excited to finish it out. If you’re In the market for retainers this is definitely a stop!

The cost was reasonable. Aligners fit well. Customer support is decent. Only complaint was a delay between Step 1 and Step 2. Everything else has been good. No regrets at this point. I am looking forward to seeing the final results.

Hi, I'm Liam. I used this treatment and in 5 months, this plan worked amazing. There was a little pain on the first day of every aligner, but it went away quickly. The aligners were a little tight, but they were fine. These worked great.

I purchased ALIGNERCO a week or so ago, and I received my impression kit super quick in the mail. It was at a great discount too for the overnight aligners. They also provide a free video session to get perfect impressions!

The aligners did a good job at correcting my smile. Initially, I didn't think things would work out. It took a few months before I started to notice any significant changes, but ultimately, the teeth started shifting.

The impression kit is loaded to make sure I’ll give the best impressions possible, and customer service is great, I hope my retainer goes as planned and comes on time, but so far so good, I’ll update if anything goes wrong.

I ordered this product and got a good discount on it. Packaging arrived and the product looks like high-quality. Great customer service and support. They offer an online coach! Looking forward to receiving my aligners soon.

Customer service has been great thus far. I just got my impression kit and scheduled the video session with ease. The impression kit came within a week. I always respect timeliness. Ele has been very helpful.

I haven’t gotten my aligners yet, but so far the customer service has been great. The online video call to help me with the impressions was very helpful. I look forward to seeing the results after I get the nighttime aligners.