ALIGNERCO Reviews

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About ALIGNERCO

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ALIGNERCO offers solutions for straighter teeth without the requirement of expensive orthodontist visits. It provides customized invisible teeth aligners for both daytime and nighttime use and complete treatment plans that are completely remote and managed by professional orthodontists.

Visit alignerco.com

ALIGNERCO Reviews

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    Page 3 Reviews 45 - 245
    Staff

    Reviewed June 25, 2026

    Super helpful and kind. Thanks! Was able to do my impression kit and Alan ** made it super easy and helpful. Thanks ALIGNERCO!

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    Customer Service

    Reviewed June 22, 2026

    Customer service was great, it’s a very simple process.

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    Punctuality & SpeedStaff

    Reviewed June 21, 2026

    Great experience with Alignerco, they were quick to help.

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    Staff

    Reviewed June 21, 2026

    Everyone is super helpful and friendly. When you have a question they answer it straightforward!

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    CoveragePricePunctuality & SpeedStaffFollow-Through

    Reviewed June 19, 2026

    I’ve begun the process of finally fixing my crossbite and straightening my teeth after palate expander treatment for my narrow palate. I wasn’t going to bother with braces or Invisalign though because of the high cost. When I saw that the options with AlignerCo are just as promising, I had to find out more. I had my scan done (very cool tech and quick) and am awaiting trays. The people are very responsive in the chat on the AlignerCo website and have already made me feel comfortable. I’m looking forward to getting great results at a fraction of the cost of the old options. Can’t wait to post my results!

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    Punctuality & Speed

    Reviewed June 19, 2026

    Love how you can do this from the privacy of your own home. No driving to dental appointments. So excited to see my results.

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    Customer ServiceSales & MarketingStaff

    Reviewed June 18, 2026

    This seemed like a good idea. Some of the retainers were very painful. Too big of an adjustment or too large and cut into my gums. Or so sharp I cut my tongue and lips. I was also left with a gap between my front teeth that I did not have when I started. Top teeth were great and had braces as a teen. The bottom were crowded hence the aligners. When I finished treatment the bottom retainer they provided was too small. ALIGNERCO refused to provide a correct retainer. It should have been identical to my last aligner. It wasn't. It was too small and would have forced my bottom teeth into a narrower position. So I have been wearing my last aligner.

    After sending numerous photos and videos which they requested twice and delayed things by 6 weeks, they tried to sell me a "refinement" package. I agreed and then they said after reviewing my photos it looked like I had severe gum issues and should go to a dentist. I had already been. My gums are excellent. Although I had minor cavities from the aligner. After nearly 3 months and more than a dozen emails, they still want me to buy the proper retainer and take no responsibility for providing a proper bottom retainer. I will get my dentist to make a retainer as I wouldn't spend another dime with this company.

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    Customer ServicePriceStaffRates

    Reviewed June 17, 2026

    Best customer service and aligners for an affordable price. The customer service is very helpful. I had Aaron Foster helped me with the aligner impressions and he was great! Definitely an awesome experience from beginning to end.

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    Staff

    Reviewed June 17, 2026

    ALIGNERCO appealed to me for the affordability of this option. So far I’m glad I signed up with them. While it’s a remote dental aligner plan, they do have great service if you need help. Their rep, Brian **, assisted me over video with my impressions. It was very detailed, patient and ensured that every step in the process will be successful and efficient.

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    Carmya increased rating by 4 stars.
    Customer ServiceCoveragePunctuality & Speed
    After a positive interaction with ALIGNERCO, Carmya increased their star rating.

    Reviewed June 17, 2026

    I originally contacted this company to get a **replacement retainer**, but instead of simply replacing it, I was sent an **impression kit** and had to go through the process all over again. After waiting for the new retainer to arrive, I was disappointed to see that the retainer itself appeared **crooked and did not match what I expected**.

    What made the experience worse was reaching out for support and being told that **there was nothing they could do about it**. That response was frustrating, especially considering this involved a product that should be made with accuracy and quality control. Overall, the customer service and resolution process did not meet my expectations. I expected accountability and a reasonable solution, but instead I was left with a product I’m unhappy with and no meaningful support.

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    Customer ServiceStaff

    Reviewed June 16, 2026

    I had a positive overall experience with ALIGNERCO. The process was straightforward, communication was helpful, and the aligners/retainers were a convenient option compared to going through a traditional office. I appreciated the affordability and the ability to handle things from home. Overall, I’m happy with the experience and would recommend them to anyone looking for a clear aligner or retainer option.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 16, 2026

    Great customer service from Alan. Quick responses, helpful guidance, and a smooth ordering experience. Thank you for your assistance.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 13, 2026

    Excellent customer service and very convenient!! Team is responsive and helpful. Highly recommend scheduling a free video session if you are making impressions at-home.

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    Punctuality & SpeedStaff

    Reviewed June 13, 2026

    Set up process was smooth and video appointment was very helpful.

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    Staff

    Reviewed June 12, 2026

    Happy so far with my experience with Alignerco! Everyone I’ve spoken with has been super helpful!

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    CoveragePunctuality & SpeedMaintenance

    Reviewed June 12, 2026

    Wanted to try out aligners to fix my smile, Alignerco made it very simply and easy to do so and they provide all the tools and assistance you need. Can't wait to see my smile

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    Staff

    Reviewed June 11, 2026

    Brian ** was very helpful and insightful on how to make the teeth impressions correctly.

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    Customer ServiceStaff

    Reviewed June 11, 2026

    Alan ** was a huge help and really helped me understand the process. The customer service has been great and I am excited for what’s next.

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    Punctuality & SpeedStaff

    Reviewed June 11, 2026

    Patient and good explanations—easy and quick process!

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    Staff

    Reviewed June 10, 2026

    I needed help and Brian ** was super patient and clear on what I had to do with the impressions.

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    Staff

    Reviewed June 10, 2026

    My experience with representative Alan was beyond amazing! He was patient very understanding and knowledgeable. He answered all my questions and wished me the best of luck on my first time experience. I felt as if all of concerns were addressed and he made me feel confident in my investment.

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    Staff

    Reviewed June 10, 2026

    I tried to make impressions on my own, but having Alan walk me through the impressions made a world of difference! Super patient and helpful.

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    Staff

    Reviewed June 9, 2026

    Alan was informative and helpful. They made sure I was able to take the impressions correctly.

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    Punctuality & SpeedStaff

    Reviewed June 9, 2026

    So far, the process has been amazing & fast! I finished my free consultation to help with my impressions, and the staff has been great about any questions so far.

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    Staff

    Reviewed June 9, 2026

    Helpful process done at home supervised by helpful staff.

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    Staff

    Reviewed June 9, 2026

    I had my meeting with Alan ** and he was very helpful in explaining what to do and how to make the impressions. Due to his guidance I was able to get them done in one shot.!!

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    Staff

    Reviewed June 8, 2026

    Alan was very helpful and informative. He made the whole process very easy.

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    Customer ServicePriceBilling

    Reviewed June 8, 2026

    From the start, this was a difficult process. The aligners did an okay job but did not straighten my teeth perfectly. After this, the provided retainer broke within a year. I attempted to order new retainers at a very high cost ($300). They refused to send them after receiving the payment for them stating I had to go through the refitting process. They required more money to "re-evaluate" my case. They sent me email that they shipped my retainers but they did not. They are a Pyramid Scheme trying to get more money out of you.

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    Punctuality & SpeedStaff

    Reviewed June 6, 2026

    I gave 4 stars cause before Harry ** I had 2 appointments with another staff and she didn’t know how fixed up the issues. I postponed my appointment several times because I thought we wouldn't be able to make it. Harry ** was very helpful and informative. He helped to solve my issue. Thank you!

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    Customer ServiceStaff

    Reviewed June 6, 2026

    Brian ** did great on our video call. He was thorough and very friendly. This step should be closer to getting aligners.

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    Punctuality & SpeedStaff

    Reviewed June 6, 2026

    All correspondence with this company has been pleasant, prompt and helpful!!! The process was smooth effortlessly and effective!! Some slight discomfort first few days of new aligner then smooth sailing!!!! I highly recommend for everyone!!

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    Customer ServiceStaff

    Reviewed June 5, 2026

    I’m just starting my journey with Alignerco, but so far it’s been great. Ele the chat bot agent was super helpful when I was placing the order. Ray guided me so well through the impressions call. I’m looking forward to receiving my retainers and excited about the final results a couple of months down the line. Definitely recommend this smooth process and company to all.

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    Price

    Reviewed June 5, 2026

    Surprise extra cost. l appreciate being able to order online, do consult for impression via video, and have everything mailed to me. However, I was under the impression that my purchase would include retainers for life. On my consult video I was informed they become loose and you’ll need more. $500+ for 8 and $295 for 4. Wasn’t thrilled about the extra expense and could’ve gone with my orthodontist who quoted me lower.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 5, 2026

    Great customer service, very helpful with quick response.

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    Price

    Reviewed June 5, 2026

    I’ve been very happy with Alignerco so far! They’re very affordable.

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    Customer ServiceStaff

    Reviewed June 5, 2026

    Great customer service. Very helpful with my impressions.

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    Reviewed June 4, 2026

    Been 4 months. Always an excuse. Apparently these are made in Pakistan. When you have you mandatory, useless video chat... Good luck w that.

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    Staff

    Reviewed June 4, 2026

    Very good service helpful! Harry was very good at instruction.

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    Staff

    Reviewed June 3, 2026

    Brian ** was great, very understanding and very helpful.

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    Customer ServiceStaff

    Reviewed June 3, 2026

    Excellent help from start to finish. But the only problem is that then, responding to emails is a hassle. But when you call in, they help you right away.

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    Punctuality & Speed

    Reviewed June 2, 2026

    I had a great experience with Harry at Alignerco. The process was simple and straightforward. My impression kit came quickly and it was easy to schedule a video chat with Harry to complete my impressions correctly. I'd recommend! Looking forward to receiving my aligners and getting started.

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    Staff

    Reviewed June 2, 2026

    Very nice and professional. Good experience. Highly recommended!

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    Customer ServiceStaff

    Reviewed June 1, 2026

    Harry was very helpful with a video call to get my impressions done correctly. If I had not called in, I would have wasted my time and putty with improper impressions. Thank you Harry!

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    Staff

    Reviewed June 1, 2026

    Alan was very friendly and helpful with getting my impressions done right. Very good service!

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    Customer ServiceStaff

    Reviewed June 1, 2026

    My experience with Alignerco has been amazing! Ele at customer service answered all of my questions and it was a simple and easy process!

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    Customer Service

    Reviewed June 1, 2026

    Great customer service! Product seems to be of good quality!

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    Customer ServiceSales & MarketingPricePunctuality & SpeedRefunds & PayoutsStaffRates

    Reviewed May 30, 2026

    Don't be fooled by the 4.6 star rating.
    Product purchased: All Day Aligners 5/10/26
    Cancellation & Refund Requested: 5/10/26 (later that night after more research)
    Cancellation & Refund Approved: 5/16/26
    Refund Received: 5/26/26

    Total Cost: $700 (Fully Refunded)

    I was repeatedly harassed by to remove my previous review of AlignerCo. I was called continuously for over 3 days after leaving my review, and once I finally answered, I was met with a very very scared employee (of which I named in said review) begging and pleading in the most professional manner he could muster. We talked on the phone for a full 30min of me trying to sympathize with him and hopefully come to an understanding.

    I figure the guy would be greatly punished for naming him outright in my first rating. After it all, I gave him the benefit of the doubt, gave him the truth about the company he's employed by and how very soon they will fall the same way SmileDirectClub did. I removed my review and urged him to seek better opportunities if possible and to not go down with this dumpster fire of a company.

    The customer service is awful, the cancellation & refund process is incredibly redundant and felt like pulling teeth to just get approved. I had the call, wait two days for an email, get three days of consistent delays in response time and persistent pleading in way of offering discounts and deals to get me to reconsider having already stated clearly and directly that I was cancelling. This company has a bad rep for a reason and my experience is proof of just that.

    I literally didn't even get to start my treatment, but if the product is anything like the quality of customer service, good luck. AlignerCo is a scam as all remote Invisalign Companies are. Careless is the word I'd use to describe this industry, in every facet. I know the convenience and prices seem like no brainers but something as important as orthodontics can't be done Cheap, Fast, & High Quality all at the same time. Unfortunately, AlignerCo chose the first two. If you want convenience, I suggest one of the hybrid options but always do your own research. As for AlignerCo, don't waste your time and/or money.

    P.S: They have a 5 day refund policy which is why they draw out the process so long.

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    Staff

    Reviewed May 28, 2026

    The impression process was made so easy with the video session. Thank you Alan for all your help.

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    TechPunctuality & SpeedStaff

    Reviewed May 28, 2026

    Brian Johnson helped me get my impression kit fitted and sent out correctly and quickly the first time with calm, helpful instructions!! Thank you!!

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    Price

    Reviewed May 27, 2026

    Affordable and easy to get started at home. Would recommend the night aligners.

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    Jennie increased rating by 2 stars.
    Customer ServicePunctuality & SpeedStaff
    After a positive interaction with ALIGNERCO, Jennie increased their star rating.

    Reviewed May 27, 2026

    The communication speed and timeline with AlignerCo has been a pain point. I purchased my aligners in January 2026 and returned my first set of impressions within 3 weeks. I was initially told they were good, but then later were told they were not good and was asked to do another impression. When I asked what needed improvement, they told me the impressions were actually okay and send me my first aligners. I sent a fit check upon receiving these aligners and was told they were not a good fit and needed to be redone. It is now almost June (almost 6 months later) and I just sent in my second set of impressions. I have not started treatment yet.

    Email was the first mode of communication I received so I thought that was the best mode of contact. Unfortunately it takes almost exactly 2-3 days for a response. This easily turned a shipping address confirmation into a week long wait. I now know they can offer quick support over the phone, but this can be challenging to me as I have a baby at home.

    A second pain point is that I think the instructions when I received my impression kit could have been more clear. The instructions themselves gave the option for an in person guided session or to follow the video instructions, which I chose the latter. I continued to correspond with support via email (as described earlier) which made the whole process long and frustrating. For my second impressions, I did an in-person video call with support. Harry Smith was very professional and helpful in guiding me through this. I hope that the rest of the process goes smoother, but I still have a bad taste in my mouth from the whole thing.

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    Reviewed May 27, 2026

    I’m happy I chose ALIGNERCO for my straightening needs!

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    Staff

    Reviewed May 26, 2026

    Such an easy process and friendly and knowledgeable staff.

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    PriceStaff

    Reviewed May 25, 2026

    Super helpful and very Patient! Affordable as well. Thank you.

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    Staff

    Reviewed May 25, 2026

    Harry ** helped me very kindly to get an impression for my night guard.

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    Reviewed May 25, 2026

    So far my experience with ALIGNERCO has been great! I received the impressions within 3 business days.

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    Reviewed May 25, 2026

    They dealt with me very patiently and diligently, although it took a long time for me to get the right impressions to them.

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    Punctuality & SpeedStaff

    Reviewed May 23, 2026

    Harry was very helpful in helping me get my impressions ready and thoroughly explained the process. I cannot wait to get my aligners in.

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    Staff

    Reviewed May 23, 2026

    The associate was very helpful in helping follow the instructions. Alan was very friendly and helped pass the time quicker.

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    Customer ServiceStaff

    Reviewed May 23, 2026

    I am writing about my mold making experience with Alan. As I haven’t received my aligners can’t speak to that part of the experience, but so far so great. Alan worked with me over Memorial Day weekend as I was having difficulty making quality molds. He was helpful, kind and patient - exactly what I look for in customer service. ALIGNERCO has been very responsive and I appreciate that as a consumer.

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    Staff

    Reviewed May 21, 2026

    I ordered retainers after doing aligners with another company, and am very happy with them! The impressions were fairly easy to take and they were very thorough in making sure they were right.

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    Staff

    Reviewed May 20, 2026

    They are very helpful to interact when asking for service or information.

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    PriceStaff

    Reviewed May 20, 2026

    I’ve had a really positive experience with AlignerCo so far. Their team has been responsive, kind, and helpful throughout the process, especially during my video session. I chose AlignerCo because I wanted a more affordable way to improve my smile and straighten some crowding. I’m excited to start treatment and finally feel more confident about my teeth!

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    Staff

    Reviewed May 19, 2026

    Alan was so patient and helpful! The ease of the process with this company is great and I’m excited to start the journey.

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    Customer ServicePriceStaff

    Reviewed May 19, 2026

    This is the second company I have tried. I tried to competitor first it actually cost more money and I really didn't care for them. Their communication was terrible and they didn't guide me through the process of creating my impressions. As a result my impressions didn't work out. This time with this company who doesn't cost as much I had a great interaction with the representative and she was very helpful in making my impressions. I only had to try one time with her guidance. She's very kind and patient. Hopefully my teeth will come out a great success!

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    Customer ServicePunctuality & Speed

    Reviewed May 18, 2026

    I am a new customer waiting on my final dental work next week, and then my dentist will be submitting my STL file of my teeth. I was advised I should have my trays in about 5 weeks after that's done. I'm very excited to begin, as I have been waiting my entire life to straighten my teeth. I have high hopes, and it's been a great start so far with their customer service. Let's go! Let's get this smile like I've always wanted it to be. ❤️

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    Reviewed May 18, 2026

    Great impression experience. Harry ** gave very clear instructions.

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    Staff

    Reviewed May 18, 2026

    I had a great experience with their team. They were very professional, patient, and attentive throughout the entire process. They took the time to answer all my questions and made sure everything was clear and comfortable for me. I truly appreciated their kindness and professionalism. Highly recommended!

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    Staff

    Reviewed May 18, 2026

    Aaron was very helpful, informative and knowledgeable.

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    Staff

    Reviewed May 17, 2026

    Harry ** was very helpful. He made sure I did every step in order to make my aligner impressions acceptable for delivery. Great job!

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    Punctuality & SpeedStaff

    Reviewed May 16, 2026

    Harry ** was great. I actually missed my video appointment by 15 minutes and he was still able to help me very well. The guy was awesome. He also got me shipping labels fast. Should be able to knock these retainers out soon.

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    Customer ServiceStaffTransparency

    Reviewed May 16, 2026

    I’ve just started, but my experience has been good so far. Great customer service, and everyone has been super helpful. I’ll update once I begin.

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    Reviewed May 15, 2026

    Takes a bit of time to get everything handled but when no one else would approve me for my aligners they did and I'm excited to begin my treatment.

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    Staff

    Reviewed May 14, 2026

    Alignerco has been amazing to work with! Jay helped answer all my questions for intake, and Ele was amazing with helping with impressions! Would absolutely recommend!

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed May 14, 2026

    I had a great experience with ALIGNERCO! Their customer service team was always helpful and quick to respond, the whole process was easy to follow, and the pricing was much more affordable than other options I looked at. Definitely a convenient and budget-friendly way to improve your smile.

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    Staff

    Reviewed May 14, 2026

    Service was good, just wish they had an actual representative to speak with

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    Customer ServicePunctuality & Speed

    Reviewed May 14, 2026

    Good experience. Great customer service. Fast responding.

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    Customer Service

    Reviewed May 13, 2026

    Customer service is great and the process is easy! Used Alignerco a few years ago to straighten my teeth after not wearing my retainers. Now I’m back to get a new set of retainers! Still great service and the process is still easy.

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    Reviewed May 13, 2026

    I ordered and received the smileflex kit; I am awaiting video consult and instruction in creating impressions wherewith will be approved; The company may ask for a review before alignment, deceptive.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 13, 2026

    I just started treatment with ALIGNERCO, and my experience has been great. Customer service has been especially helpful and I can't wait to see how the rest of my treatment goes! Highly recommend for those looking for aligners.

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    Staff

    Reviewed May 13, 2026

    I have not received my aligners yet or anything. I’m just reviewing after the video session for getting the impression made. The Video session was very helpful in getting the impression.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 12, 2026

    Great customer service and support, quick and easy help with fitting for aligners. Wear while you sleep and maintain with retainers and whitening kit after treatment. My teeth look beautiful thanks to Aligner Co. Very Happy with the results.

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    Reviewed May 12, 2026

    Fairly painless experience. The chat was useful and the directions were clear. I was a Byte customer and they made the transition easy.

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    Customer ServiceStaff

    Reviewed May 12, 2026

    Amazing customer service! Have answered pretty much immediately with any questions and concerns I’ve had, as well an amazing impression guide.

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    Staff

    Reviewed May 11, 2026

    Alan ** did an excellent job with my impression session. He was very helpful throughout the process.

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    Customer ServiceSales & MarketingPunctuality & SpeedRefunds & Payouts

    Reviewed May 11, 2026

    They delay the process so that you can't get your refund once you realize that they're a scam. They first said my impressions were damaged and that I had to redo them. That took some time waiting to get the kit and sending it back to them. They take a while to respond to emails and when I finally receive the full tray set, it's too late. You won't be able to get a refund once you realize what they're doing. The trays I received did not match up to the smile projection and I told them it didn't seem completed. The trays they sent me looked to be about 50% of the smile projection. Instead of acknowledging this they offered a "refinement". These people are scammers and they don't give you the complete treatment.

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    Punctuality & Speed

    Reviewed May 9, 2026

    I haven’t received my trays just yet but the process from ordering, to making impressions and sending them back has been super easy and punctual!

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    Staff

    Reviewed May 9, 2026

    Alan was very helpful in meeting with us via video to help create our impression!

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    Punctuality & SpeedStaff

    Reviewed May 8, 2026

    Fast delivery, kind staff and easy to follow directions to do impressions.

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    Customer ServicePriceStaff

    Reviewed May 8, 2026

    Brian gave me excellent customer service for taking impressions. His directions were so clear I got a perfect impression the first time! He is a master of patience! Personal customer service is what sets ALIGNERCO apart. I had great success with the ALIGNERCO program and achieved the straight teeth I hoped for. Plus the ALIGNERCO method is so affordable.

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    Customer ServiceTransparency

    Reviewed May 7, 2026

    I'm submitting a new review to retract my previous one. The company basically forces you to write a review while on the video meeting to do impressions. Since then I have had no updates from them and not able to get ahold of them. The customer service is terrible.

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    Customer ServicePriceStaffRates

    Reviewed May 7, 2026

    Great prices. Great customer service. They are very responsive and helpful.

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    Staff

    Reviewed May 6, 2026

    Alan was very patient in the process and made sure I understood the directions as what to expect with my impression

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    PricePunctuality & SpeedRates

    Reviewed May 5, 2026

    I had a great experience with ALIGNERCO. The price was very affordable compared to other options, and the whole process was simple and convenient. The aligners were comfortable, barely noticeable, and I started seeing results pretty quickly. Overall, a solid choice for anyone looking to straighten their teeth without spending a fortune.

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    Staff

    Reviewed May 5, 2026

    Excellent products and costumer service. The aligners always fit right, and the guides they give are easy to follow, if lever had a question they are always there to help me out.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 5, 2026

    Great customer service! Very helpful and quick responses

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 5, 2026

    I was worried about completing the teeth impressions to get started and feeling alone through this process, but Alignerco has really good customer service. They provide a free 1-on-1 video consultation to help you get your impressions done correctly and easily. Plus, they answer their phone quickly and have an online chat to answer any questions. So I feel more confident knowing I can get answers to my questions. I'm excited to get my aligners and get rolling!

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    Punctuality & SpeedStaff

    Reviewed May 5, 2026

    I felt a little confused when I first received the box. I made an appointment to get better directions on how to prepare the samples. My representative was Alan **. He was extremely patient and helpful. He walk me through the entire process. I would highly recommend going through the appointment to make sure the samples are completed correctly.

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    Staff

    Reviewed May 4, 2026

    Harry ** was helpful and patient with me as I took my impressions. Thanks!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 4, 2026

    One thing I appreciate about the company is support for doing dental impressions at home. It would be easy to put off, but scheduling an appointment online to do it with a pro helps with accountability. Harry ** was very patient and thorough in my impressions video call. I'm glad I did the video call instead of doing the tooth impressions on my own, since now I have more confidence in the end result. I haven't gone through the aligner process yet, which is why my review isn't 100% yet since I can't evaluate it. But it does seem like the company so far, is very accessible at all times to help you get your care.

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    Staff

    Reviewed May 4, 2026

    Just got my impression kit and had a video chat with Alan. Thumbs up to him, he was very kind and thorough with how to do them right. Would recommend you doing a video chat?

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    Staff

    Reviewed May 3, 2026

    This company is very thorough. They have had several video conferences with us to coach us through the process. (Thanks Harry **!!)

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    Customer ServiceStaff

    Reviewed May 2, 2026

    The customer service is very on point, and they’re even available on weekends. Super professional and the company is great, the impressions are easy.

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    Price

    Reviewed May 2, 2026

    My experience has been smooth, easy, and positive so far. I chose AlignerCo because it was affordable, convenient, and had good reviews. What has made my experience good is how clear and simple the process is, and how well-organized everything feels. The company makes it easy to follow each step, which makes the whole treatment feel stress-free and reliable.

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    Reviewed May 2, 2026

    Nice and Simple. Easy system where they mail you everything you need.

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    Customer ServiceSales & MarketingStaff

    Reviewed May 2, 2026

    Great customer service and great staff, I had a promotional and it help a lot.

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    Staff

    Reviewed May 1, 2026

    So far, my experience with Alignerco has been positive. Brian helped me with my impressions and was extremely knowledgeable and patient. Looking forward to the final results!

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    PriceStaffRates

    Reviewed May 1, 2026

    I have had no complaints so far. The price is much more reasonable than other competitors. I loved the ability to take my dental impressions from my home with the help of a free video consultation. My consultant, Alan, was very helpful and patient with all of my questions!

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    Staff

    Reviewed April 30, 2026

    The instructions and personal live video support helped ensure that the steps to getting the right fit for my aligners were done correctly and would help avoid any delays of my custom aligners.

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    Transparency

    Reviewed April 30, 2026

    So far it's been good. Having to do the impressions yourself is a little annoying especially if you have not done it before. Sending out my impressions today so we will update review once I get going!

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    Price

    Reviewed April 30, 2026

    The cost was reasonable. Aligners fit well. Customer support is decent. Only complaint was a delay between Step 1 and Step 2. Everything else has been good. No regrets at this point. I am looking forward to seeing the final results.

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    Refunds & Payouts

    Reviewed April 30, 2026

    8 months into the process and still haven't gotten aligners. Have done impressions several times and they were all rejected. Tried to get even a partial refund a couple months earlier but was refused because it had been too long. But they still try and get you to buy more retainers before you even have workable impressions. Highly don't recommend.

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    TechStaff

    Reviewed April 30, 2026

    I was very pleased that Harry was able to help me to make the initial impressions. He walks you through the process with little steps and helpful tips that really do make a difference. If you've tried to make them on your own, it's not easy. He was reassuring, and they came out great. This company will be easy to work with.

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    Staff

    Reviewed April 29, 2026

    My consultant, Brian ** was very professional, patient and showed empathy while helping me get my impressions correct and approved. Brian did a great job guiding me through the entire process in terms of what to expect and timelines. Really glad I utilized this free service!

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    Reviewed April 28, 2026

    Good experience and step-by-step instructions on how to do the impressions.

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    Punctuality & SpeedStaff

    Reviewed April 28, 2026

    Aligner co is very simple and quick way to get your aligners. So far my experience was great. Brian helped me to get my teeth impressions and did a good job.

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    Staff

    Reviewed April 28, 2026

    Aaron was amazing. He was informative and helpful.

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    Staff

    Reviewed April 28, 2026

    Harry ** was my representative. He answered all of my questions and walked me through every step.

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    Punctuality & SpeedStaff

    Reviewed April 25, 2026

    Super fast and very helpful and great experience. I’d very much recommend!

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    Punctuality & Speed

    Reviewed April 23, 2026

    I’m really excited to get my aligners. Can’t wait to smile when all done!

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    Billing

    Reviewed April 23, 2026

    Good options on payment plans. They should be more upfront about the retainers and their extra fees.

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    Customer ServiceStaff

    Reviewed April 22, 2026

    Amazing customer service. I have been working with them for several months now during my aligner treatment and it is going great.

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    Customer Service

    Reviewed April 21, 2026

    So far the customer service has been good and the process for making the molds for my teeth was a lot easier. Thanks to the video call they provided so I appreciate that.

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    Customer Service

    Reviewed April 21, 2026

    I didn’t use it yet, but nice customer service so far.

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    Reviewed April 21, 2026

    Thanks you for you times. Answer every questions. Very nice & gentle.

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    Customer ServiceEase of Use

    Reviewed April 20, 2026

    Easy to use with great customer service. Allows you to get approval for impression at any time.

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    Customer ServiceStaff

    Reviewed April 20, 2026

    Very responsive staff! I’ve texted, chatted, and called and they have been very helpful. I got my impression kit in under 48 hours from the time I placed my order.

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    Customer ServiceSales & MarketingOnline & AppStaff

    Reviewed April 20, 2026

    Absolutely the easiest experience of taking my own impressions with the help of the app and chat feature! Highly recommend!

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    Staff

    Reviewed April 18, 2026

    Alan ** was very helpful and did a wonderful job walking me through the process of making my impressions. He provided excellent, clear instructions. I strongly suggest working with him!

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    Customer ServiceStaff

    Reviewed April 18, 2026

    I just received the impression kit. Ele was very helpful on creating a usable sample. I will follow up when I receive the aligner trays.

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    Staff

    Reviewed April 17, 2026

    Aaron was super helpful and nice 👍🏼 explaining how this process works

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    Punctuality & Speed

    Reviewed April 17, 2026

    Quick service on chat. The impressions were easy to do and questions were answered quickly.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 17, 2026

    I love how accessible and easy it is to do my trays at home without waiting in line at the dentist. Customer service is great and informative!

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    Staff

    Reviewed April 16, 2026

    Great experience! He did an amazing job walking me through making my impressions, and was super personable. Really glad I chose this company! 10 out of 10

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    Punctuality & Speed

    Reviewed April 16, 2026

    So far my experience has been good. I just started with the first step waiting for others to ship. I recommend trying.

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    Staff

    Reviewed April 15, 2026

    Brian ** was very kind, patient and helpful. Pleasant experience overall!

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    Customer ServiceStaff

    Reviewed April 15, 2026

    The live chat is helpful. Person was helpful. They were knowledgeable and answered all of my questions.

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    Customer Service

    Reviewed April 15, 2026

    Great experience with the video chat. Great customer service.

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    PriceRatesTimeliness

    Reviewed April 13, 2026

    I’m just coming to say I’m very excited to see results with this company. Unbeatable pricing, great customer, free consultation and same day consultation. Can’t beat that!

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    Staff

    Reviewed April 13, 2026

    Amazing company. Always answer any questions. Smooth processes.

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    Customer ServiceStaff

    Reviewed April 13, 2026

    I decided to go with your product. My sister recommended after getting hers. They have very good customer service. You get everything you need plus extra videos to help you get them right.

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    Customer ServiceStaff

    Reviewed April 11, 2026

    I went with Alignerco for replacement retainers. Alan ** with customer service at Alignerco really helped me take the best impressions!

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    PriceRates

    Reviewed April 10, 2026

    Best experience with Alignerco. Thank you a lot with affordable prices.

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    Staff

    Reviewed April 10, 2026

    I recently started my process with ALIGNERCO, and so far, my experience has been very positive. Even though I haven’t received my aligners yet, their customer support team has been extremely helpful. They have answered all my questions and concerns in a clear and patient way, especially considering that English is my second language. Since this is an international shipping process, there have been a few challenges, but they have been very supportive and responsive throughout. They’ve made the whole experience feel smooth and reassuring despite the distance. Overall, I feel confident and well taken care of.

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    Price

    Reviewed April 9, 2026

    This was Definitely more affordable and less stressful.

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    Staff

    Reviewed April 9, 2026

    Seems to be going well and is a nice team especially the gentleman helping me with the impressions Harry **.

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    Punctuality & Speed

    Reviewed April 9, 2026

    I received my impression kit very fast and earlier than expected. The chat service with Ele was super easy and confirmed my impressions looked great. I hope the remainder of my treatment goes great!

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    Punctuality & SpeedStaff

    Reviewed April 9, 2026

    Alan was very helpful!! This made everything quick and convenient!

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    Reviewed April 8, 2026

    I recently completed their impression kit, and the experience was smooth from start to finish. The instructions were clear, the materials felt high quality, and everything was easy to follow. It gave me confidence in the process, and I’m excited to continue treatment. Overall, a really solid first step.

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    Customer ServiceOnline & AppEase of Use

    Reviewed April 8, 2026

    Website is very easy to navigate. Customer service is great and easy to get a hold of. Retainer is also in a very good condition, sturdy and comfortable to wear.

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    Reviewed April 8, 2026

    Just started, and so far it’s been positive and uploading the photos was easy. Chat was great.

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    Customer ServiceSales & MarketingPunctuality & SpeedOnline & AppStaffTransparency

    Reviewed April 7, 2026

    So far so good… customer service has been great to deal with. I was having some difficulty with the app photo image drop, but was quickly helped within their site chat function, and able to load the photos there. Will update my review as treatment plan evolves.

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    Customer ServicePriceStaffRates

    Reviewed April 7, 2026

    Went with Alignerco because of the competitive pricing, was afraid at first with not receiving the attention, but was immediately impressed with the excellent customer service they have. I made the purchase, and the team has been so helpful throughout the process so far.

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    Customer ServiceEase of Use

    Reviewed April 7, 2026

    Very happy with the Customer Service and what it is easy to navigate.

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    Staff

    Reviewed April 6, 2026

    Very helpful video chat, recommend doing this first!

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    Customer ServicePriceRates

    Reviewed April 6, 2026

    10/10 Would recommend. Great customer service, prices, experience.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed April 6, 2026

    I had a great experience so far with Alignerco, Sophia gave me a nice discount on my services. And Arron helped me with my impressions! I received my kit within a few days of ordering it and can't wait to start my journey. -Natalie

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    Staff

    Reviewed April 4, 2026

    So far, I have been impressed with accuracy of this company and hope to get the best results - Ele was assigned to me and is very helpful!

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    Customer ServiceStaff

    Reviewed April 4, 2026

    Communication was perfect! They helped me so effortlessly with my impressions.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 4, 2026

    My experience has been nothing but great with Alignerco. They sent the kit promptly and have been helpful every step of the way with getting my impressions fitted correctly. I appreciate their great customer service and feel like they really want you to have a good experience.

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    Customer ServiceStaff

    Reviewed April 3, 2026

    Alan ** helped a lot. His directions were clear and accurate and let me get my impressions done on the first try. Overall great customer service and quality.

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    Staff

    Reviewed March 31, 2026

    Alan was very helpful and kind, was very happy to have his help!

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    Reviewed March 30, 2026

    They are great to work with. Excited to get my retainers.

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    PricePunctuality & SpeedRates

    Reviewed March 29, 2026

    Fast service, great price, and super convenient since I didn’t have to see a doctor. Overall really happy and excited to see the results!

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    Staff

    Reviewed March 28, 2026

    Had a great time with Jennifer. She was very helpful and patient. Guiding me through the process of creating my impression.

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    Punctuality & SpeedStaff

    Reviewed March 28, 2026

    This brand is super helpful! I cannot wait to have the smile I have always wished for!

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    Staff

    Reviewed March 28, 2026

    Staff is responsive and alignment steps are easy to follow.

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    Staff

    Reviewed March 27, 2026

    Was not sure about this given some reviews online. In the end decided to go for it, glad I did. Got my impression kit in less than a week, and got responsive support online. So far so good!

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    Customer ServicePriceStaff

    Reviewed March 27, 2026

    Amazing customer service, very helpful! Pleasure to deal with! Definitely worth checking out!

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    Punctuality & SpeedStaff

    Reviewed March 27, 2026

    Very quick and easy process. Alan was very helpful.

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    Customer ServiceStaff

    Reviewed March 26, 2026

    ALIGNERCO is the absolute best. I bought these aligners in October 2025 and now it’s March 2026 and hopefully will be getting my aligners soon. Please do the virtual call for retainer fitting; it will save you so much time. Thank aligner for helping me get where I am today. Wouldn’t have been able to do it without Aaron and this mandatory review. :)

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    Staff

    Reviewed March 25, 2026

    Thank you, was super helpful. I tried the impressions on my own and couldn’t seem to get it right. After booking a session everything with very smooth with no problems. I will continue to work with Alignerco.

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    Staff

    Reviewed March 25, 2026

    I highly recommend this treatment for anyone looking for an effective and discreet way to improve their dental alignment. The initial scanning and setup were professional and clear. Transitioning between trays was manageable, with only minor tightness during the first day of a new set. Integrating the aligners into my daily routine was simpler than expected. While it requires discipline regarding cleaning and wear time, the convenience of removing them for meals is a significant advantage. Final Results: I am very satisfied with the progress of my smile. The treatment stayed on track with the original timeline, and the aesthetic improvement is exactly what I was hoping for.

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    CoveragePriceMaintenanceStaff

    Reviewed March 24, 2026

    Very convenient and affordable, love the support given and the process from beginning to end was very smooth, I had spacing issues and Aligner Co was able to get my impressions and help to fix it. Definitely recommend

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    Punctuality & SpeedStaff

    Reviewed March 24, 2026

    Aaron was on time and very polite and helpful. He was able to answer all my questions and gave detailed instructions, which made the process go quickly and without issues. The supplies arrived shortly after my order was placed, and I'm very happy to be able to do this from my own home. Thank you!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 23, 2026

    Good customer service and quick answers. The team was friendly, helpful and patient representatives ensure every question is answered thoroughly, making customers feel valued and supported. I would recommend this company to other people. Delivery was also fast as well.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 22, 2026

    I had a really great experience with AlignerCo from start to finish. Their customer service truly stands out—every question I had was answered quickly, clearly, and with genuine care. It made the whole process feel much less overwhelming. The impression process was also surprisingly easy. The instructions were simple to follow, and everything I needed was included in the kit. I was a little nervous going into it, but it ended up being straightforward and stress-free. Overall, I’m really impressed with how smooth everything has been so far and would definitely recommend AlignerCo to anyone considering at-home aligners.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed March 21, 2026

    I recently purchased your aligner system, and I just wanted to take a moment to share my experience so far. Overall, I’m really impressed with both the product and the customer service your company provides. From the beginning, the process felt smooth, organized, and easy to follow, which made starting my treatment much less stressful than I expected.

    One of the things I appreciate most is how clear and comfortable the aligners are. They fit well and are much easier to wear throughout the day than I originally thought. I’ve also noticed that they are easy to clean and maintain, which helps me stay consistent with my routine. That consistency has made me feel more confident that I’ll see good results over time.

    I also want to highlight your customer service team. Anytime I had a question or needed clarification, the responses were quick, helpful, and professional. It made a big difference knowing that support was available and that my concerns were taken seriously. That level of care really builds trust and makes the overall experience more positive.

    Another thing I value is how well everything was explained, from how long to wear the aligners each day to what to expect during the process. Having that guidance upfront helped me stay on track and avoid confusion. Overall, I’m very satisfied with my experience so far and would definitely recommend your aligner system to others. Thank you for providing a product that is not only effective but also supported by excellent customer care. I’m looking forward to continuing my treatment and seeing the final results.

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    Staff

    Reviewed March 20, 2026

    I am so happy with the results I got. The staff was so easy to work with and helpful. I would recommend this company to everyone. I have shared my experience with family and now they will try it. So happy.

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    PriceStaff

    Reviewed March 19, 2026

    I did these from my home within 30 minutes, and it was so easy! If you need help they have agents on Ele that are more than willing to help/guide you through the process! A great brand, and extremely affordable!!!

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    Customer ServicePriceOnline & AppEase of Use

    Reviewed March 19, 2026

    Very affordable and very easy to use. They truly have great customer service, and the logics are accurately described on their website. I am happy I started my journey with AlignerCo and would recommend them to anyone.

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed March 19, 2026

    Staring with the process, so far people is nice! Just the long waits for an appointment! But let's try! Customer service is kind and helpful, just the calendar is so busy! I'm updated this post on April because is when I think can finally get the aligners.

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    PriceStaffRatesTransparency

    Reviewed March 19, 2026

    Starting with Alignerco took courage, but I’m so glad I did. The process was simple, the pricing was straightforward and transparent, and the team was extremely helpful and supportive. I am truly pleased with my smile and results, and would definitely recommend Alignerco.

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    Customer ServicePriceRates

    Reviewed March 18, 2026

    Great customer service - excited to start this journey with them! I look forward to getting my straight teeth back again! I stopped wearing my retainers so my teeth moved as I’ve gotten older. Ready for that new smile at a decent price!

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    Staff

    Reviewed March 18, 2026

    I had a great session for aligners with Alan **: everything was explained in details and very easy to understand. The videos session took around 30-40 minutes and all the instructions were so clear.

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    Customer ServiceSales & MarketingPriceOnline & AppStaffRates

    Reviewed March 18, 2026

    Really good company and takes time out to help you two by step for a price that is good for your pockets. It’s very easy. The app will also steer you in the right direction. Customer service is also there for you.

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    Staff

    Reviewed March 17, 2026

    The ordering process and impression trays were a so much easier than I thought. I was not sure how it would go, but I am impressed with the process. Jennifer was amazing, knowledgeable and friendly.

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    Customer ServicePriceStaffRates

    Reviewed March 16, 2026

    Easy to do yourself. Good price. The customer service is very attentive and took care of any questions or needs. My teeth are finally going to be straight and without wearing metal braces or dealing with multiple dentist appts.

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    Customer ServicePunctuality & SpeedStaffHonesty & Transparency

    Reviewed March 16, 2026

    Just finished my Invisalign impressions kit at home — with live video support — and it was so much easier than I expected! Honestly, I was a little nervous about doing it myself, but what really made the difference was having a live video session with a specialist guiding me through the whole thing in real time. No guessing, no rewatching tutorial videos on loop — just a real person walking me through every single step.

    The kit came with everything I needed, and with my specialist on the call, I felt totally confident. You bite down, hold still, and let the material set — and if you're unsure about anything, you just ask. Having that live support made it feel less like a DIY project and more like an actual appointment, just from the comfort of my own home.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed March 14, 2026

    I'm giving it 4 stars only because I haven't started with the aligners. Just completed the impressions today. The free video session was very helpful, and the associate was very thorough. The only thing was I didn't get the link to the video till it was time, but they called before so that was helpful as well. I was also offered to upgrade and he explained by it would be beneficial to upgrade to all nighters, that was great because I hadn't taken a few things into consideration. So far, so good. excited! and can't wait.

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    Customer ServicePricePunctuality & SpeedStaffEase of Use

    Reviewed March 14, 2026

    They are so user friendly and always cater to any and all needs! I have loved my journey with them thus far. They respond quickly, and have always been so helpful as well as affordable! Definitely would recommend going to them for your impressions.

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    Reviewed March 13, 2026

    Aaron did a great job leading me through my initial impressions and I’m excited to see how things turn out, he made it comfortable and easy for me to follow along with what I needed to do!!! So good so far!!!

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed March 12, 2026

    Their customer service is quick and informative. The instructional videos make it easy to do at home. The cost is the least expensive I've found compared to similar companies; I've tracked prices online for the past few years and consistently this company is the most affordable.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 12, 2026

    I had a virtual appointment for my impressions and the process was quick and easy. The person who helped me, Henry, was very nice, patient, and extremely helpful throughout the video call. He made everything simple and answered my questions clearly. It was a great experience, and I’m looking forward to receiving my aligners and starting the process.

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    Punctuality & SpeedStaff

    Reviewed March 11, 2026

    Aaron was awesome. Very nice and patient. My impression set was sent very quickly and Alignerco/Aaron kept in touch with me while I waited for my appointment. Reminding me of my upcoming video session and advising me if I had any questions or concerns to contact them.

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    Punctuality & SpeedStaff

    Reviewed March 10, 2026

    Fast service and a smooth ordering experience. The support team was helpful and responsive, and everything was explained clearly. Excited to start my Aligner journey with ALIGNERCO. Great first impression!

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    StaffTransparency

    Reviewed March 10, 2026

    Very helpful explanations. The video session was conducted professionally and all my questions were answered expertly. I highly recommend ALIGNERCO: they have been responsive and helpful to date and I don't hesitate to recommend them.

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    Staff

    Reviewed March 9, 2026

    Very easy to do. Alan was extremely helpful. I was expecting the impression session to be a bit more difficult but it was super easy. To say it was easy would be an understatement. I didn't even do the practice impressions, and Alan helped be brisk right through it. 10 out of 10!

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    MaintenanceStaff

    Reviewed March 9, 2026

    My rep Jennifer was especially kind and patient with me! Getting the mold were really easy and she explained it well enough so when I made an error I knew what to fix the next time! I am so excited to start my journey!

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    Reviewed March 6, 2026

    The whole process was painless and easy. I received my tray molds and putty in a package with easy instructions. I made the molds, sent it back and I received my virtual teeth impressions with a plan of how many trays I need to correct my smile. I approved it and they sent the trays in a few days. It was as easy as that! I'm happy with my progress and I have already referred this company to friends and family.

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    ALIGNERCO Company Information

    Company Name:
    ALIGNERCO
    Website:
    alignerco.com