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Stearns & Foster Bedding

Stearns & Foster Bedding
Overall Satisfaction Rating 1.47/5
  • 5 stars
    27
  • 4 stars
    6
  • 3 stars
    6
  • 2 stars
    41
  • 1 stars
    297
Based on 377 ratings

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    Stearns & Foster Bedding Reviews

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    Page 1 Reviews 0 - 10
    Rated with 5 stars
    Verified Reviewer
    Original review: Aug. 6, 2020

    The comfort & feel of our new mattress is well beyond our expectations. We took back our mattress of 3 months, as it was way too soft for a firm that we received. We exchanged it for a exceptionally real firm. Sleep is wonderful on our new Stearns & Foster mattress, Thank You to Furniture Row for the exchange.

    6 people found this review helpful
    Rated with 5 stars
    profile pic of the author
    Verified Reviewer
    Original review: Aug. 3, 2020

    We rolled around on the mattress in the store, checked the price and decided immediately that we want to take it home. The hard part was waiting to have it delivered. A Stern and Foster Mattress is a very durable comfortable mattress. You can but don’t have to flip it over occasionally for added comfort. The best money can buy! We love our mattress.

    5 people found this review helpful

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      Rated with 5 stars
      Verified Reviewer
      Original review: May 6, 2020

      Luxury mattress at a reasonable price through Macy's. The Pillowtop compresses and is smoother and firmer after a few months than it first feels in the store, for me that is a plus but don't expect the pillowtop cushiness to last forever. Overall I am happy with the quality but I see knock offs at Costco for about 2/3rds of what I paid. Hard to know if what's inside is as good as the real thing! Time will tell.

      11 people found this review helpful
      Rated with 5 stars
      Verified Reviewer
      Original review: April 27, 2020

      My mattress is a firm pillow top mattress. I love it. My only complaint is that it is very heavy. I would not be able to move it on my own. I have had this mattress for six years. I have not noticed any sign of deterioration. It is the best mattress I have ever slept on.

      6 people found this review helpful
      Rated with 5 stars
      Verified Reviewer
      Original review: April 26, 2020

      I have had this mattress for over 20 years and it is still just a comfortable as the day we bought it. Of course we were over the road truck drivers so it only got used when we were home and after we retired (9 years ago). It is a double pillow top and I have regularly turned and flipped it and it still is the same. Of course this mattress wasn't cheap but well worth the $2100 we spent for it 20 years ago.

      11 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Dec. 8, 2020

      My experience is horrible!! I bought the Hurston Luxury queen size mattress. It looked like it was sank down in the middle as soon as it delivered!! The first night

      I slept on it, My back was killing me!!!! The only place I can lay on the bed is on the edges. They claim "Stearns in the top of the line" That is not true!!!! I paid 2,000.00 and I am very disappointed!!!! They should refund my money and give me a free mattress!!!!

      5 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Nov. 6, 2020

      This company provides Stearns and Foster, Sealy, and Tempur-Pedic mattresses. This company is the most unethical, dishonest business that I have encountered. I purchased a Stearns and Foster (S&F) mattress. The mattress was defective and literally fell apart. The springs ripped through the material and were sticking out of the mattress. After much time and much back and forth with S&F S&F finally agreed to replace my defective mattress which was still under warranty. S&F told me they would replace my mattress which was no longer available with the then current model that was equivalent to my defective mattress. However, as a precondition of giving me that to which I was legally entitled (replacement of my defective under warranty), S&F blackmailed me into signing a general release.

      This release signed away all rights I would have had against S&F, including the damage to my back resulting from having to sleep on exposed mattress springs. S&F refused to replace my defective mattress unless I signed the general release. S&F told me that the replacement mattress was the then current model that was equivalent to my defective mattress. This was outright fraud. My defective mattress was a high end mattress. I learned later that the replacement mattress was a cheap model and was absolutely NOT the then current model that was equivalent to my defective mattress. I have emails from S&F confirming that the cheap replacement mattress was not the equivalent model to my defective mattress and that a higher end mattress was the the then current model that was equivalent to my defective mattress.

      When I contacted S&F about their fraud, S&F replied that there was nothing I could do because I had signed the general release, regardless of the fact that I had signed it under duress and based upon S&F's fraudulent representations. I highly recommend that you stay as far away as you can from Stearns and Foster, Sealy, and Tempur-Pedic mattresses. As far as I am concerned, the company ripped me off and committed fraud.

      It is my individual, personal, subjective belief that I was ripped off by this company and that this company committed fraud. Therefore, it is my individual, personal, subjective opinion and belief, that the company is incompetent, dishonest, and/or unethical. The foregoing review solely provides my individual, personal, subjective opinions, beliefs, and interpretations. Any individuals who may view this review, or any part thereof, should examine the facts and issues for themselves and form their own individual, personal opinions, beliefs, and interpretations.

      4 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Oct. 27, 2020

      We bought our Stearns & Foster pillow top about 2 years ago. The sagging is horrible and so are the back aches. Bought it through Raymour and Flanigan furniture store. They sent a Stearns and Foster inspector to our home. Said the indentation was only 1 inch and we needed another 1/2 inch to qualify for a new mattress.

      3500 for this piece of junk! So now until it gets worse, we are sleeping in separate rooms so ONE of us can sleep on the "better" half. Imagine that? Also the mattress weighs prob 300 lbs (estimate). Heavier than you can even imagine. Had a very hard time getting it up into our room and turning it is not easy. They had to use huge ties and fold the mattress totally in half (the 2nd crew the 2nd day) to get it up the stairs. A bad choice from day one. We do not want to EAT 3500! So we are hoping the indentation will get worse sooner than later and have the inspector come back. Hope this helps ONE person! Do not buy this mattress! We are open for suggestions, possibly a Casper mattress next.?

      6 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Oct. 25, 2020

      Unfortunately, my experience is terrible. I paid good money for faulty product and the WORST thing about it is that they won’t do anything to rectify the situation. The mattress has either broken springs and/or faulty foam top application but it has been bad since two weeks after I bought it. I sleep alone on it and cannot sleep as you can feel the lumps!!! No other way to say it!!! I have called, emailed and no response. Why can I pay full price and they not stand behind their product? That is poor service to say the least. I want this fixed!! Who will help me?

      5 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Sept. 16, 2020

      It's hard to believe that the first expensive mattress that we now CAN afford is the worst one we've ever owned! This seemingly well built, plush mattress is nothing but a fake. It sags in each area with my husband and I, we are not heavy. And the sag stays. What's worse is the aching in our backs that never goes away throughout the day. We dreaded going to bed!! It's as if every pressure point that is supposed to be supported does exactly the opposite. THAT is how bad this bed is.

      It also looks like after less than 2 years, we lost our money. The warranty program seems hopeless based on others' reviews. I'm so frustrated because this thing weighs a ton, and my husband is very strong. It's impossible to move around. I tried to flip it hoping we could get relief. Mistake.. I looked up how to remove the pillow top but what a pain in the **. $2700 down the drain... It's not like mattresses sell great secondhand to recover some of our investment. My husband got this at Macy's. Save your money and go elsewhere!

      6 people found this review helpful
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      Stearns and Foster author review by Michael J. Breus, Ph.D.

      Stearns & Foster specializes in luxury beds made by certified craftsmen with the highest-quality materials. All mattresses are CPSIA-compliant and made in the United States. Customers can visit one of the many retail stores around the country to test the mattresses before purchasing.

      • Mattress pricing: Queen-size mattress pricing starts at around $1,500.

      • Types of mattresses: Select from HD Memory Foam, IntelliCoil HD and Precision Edge. It also offers a king-size bed made of two twin mattresses, allowing you to share your bed without compromising individual sleeping preferences.

      • Trial period: Stearns & Foster does not provide a trial period.

      • Warranty: Most, but not all, mattresses include a 10-year limited warranty.

      • Additional products: Stearns & Foster specializes exclusively in mattresses. No additional products are available.

      by Michael J. Breus, Ph.D. Mattress Contributing Editor

      Michael J. Breus, Ph.D., known as The Sleep Doctor, is a Clinical Psychologist and both a Diplomate of the American Board of Sleep Medicine and a Fellow of The American Academy of Sleep Medicine. He is on the clinical advisory board of The Dr. Oz Show and is a regular contributor on the show. He is also the author of several books, including The Sleep Doctor’s Diet Plan: Lose Weight Through Better Sleep (Rodale Books; 2011) and Good Night: The Sleep Doctor’s 4-Week Program to Better Sleep and Better Health (Dutton/Penguin; 2006). Dr. Breus has been featured on several national media outlets, including The Today Show, The CBS Early Show and Psychology Today.

      Stearns & Foster Bedding Company Information

      Company Name:
      Stearns and Foster
      Year Founded:
      1846
      Address:
      One Office Parkway
      City:
      Sealy Dr. Trinity
      State/Province:
      NC
      Postal Code:
      27370
      Phone:
      (800) 697-3259
      Website:
      www.stearnsandfoster.com