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Charlottesville glass and vinyl wicker patio table - My husband came home from work to find out glass tabletop (from our Martha Stewart Charlottetown Collection) shattered on the back deck. Did not know how it happened, but after reading the other reviews, I can see that this problem has occurred before. I have checked with area businesses to get another glass tabletop cut and inserted, but it will be several hundred dollars. Several business owners have suggested that I contact the Martha Stewart company to see if they have replacement glass... but it looks like, from the other reviews, that it will just shatter again. Is there any recourse? Has anyone had luck with getting Martha Stewart company to fix this design error - and dangerous situation? I have grandchildren who I cannot let go barefoot outside the house now due to the company's inferior product.
Two days ago on the 4th of July my Martha Stewart glass top table exploded on my deck without warning. It was caught on my security camera. I have no idea why this happened but I feel it is the company's responsibility to inform its customers that there is a potential danger in buying these tables. They should also be giving money back to all of the people who purchased these tables since they are faulty. I am so grateful we were not home at the time or had people over for a BBQ or this could have been very, very bad.
We bought the Charlottetown Outdoor Furniture set. Our furniture set's under a roof overhang so protected from rain. We still put the cushions in a deck box if it is going to be raining and windy so the cushions do not get wet. They are keep in a deck box all winter under the roof overhang. The original set of cushions were a light sage type green which faded terribly. I could handle that but then the second year the cushion material begin to shred. We flipped the cushions to get through the summer.
The next summer we had to purchase new cushions. In spite of trying to get a different brand of cushions, because of the size, we had to replace with Martha Stewart cushions. We were happy at first because the material seemed different so we thought the material had been improved. We chose a light blue color. They still faded. The whole cushion does not fade just sort of streaks. I again can handle that but this is the only the third year and again the material is shredding. We were only able to get two years out of the replacement cushions that cost us over us over $360. Besides the original set of furniture.
We have not had any problems with the frames of the furniture. Maybe because they do not get rained on. We are happy with the frames but just can not find other cushions to fit so I guess we will need to get rid of these frames and buy a quality set of outdoor furniture. I bought this set because I thought that Martha Stewart would only have her name on quality merchandise. I was really disappointed in that fact.
Purchased my set from Home Depot in 2014 and today June of 2017 I heard a splintering sound and there was the table top glass in a heap under the table. The clean up was intense since I have dogs and cat who could hurt their paws walking around out there and I have stepping stones. Bad vendor, poor workmanship etc... Will never buy another one of her products again despite the look or style which is usually well executed. Also waiting to receive a part for chairs from the set that the company says might collapse and needs a stronger post. It has collapsed for some evidently and that is why they are doing this. Terrible experience all around.
We purchased the Martha Stewart Living Cascade Valley 7-Piece Patio Dining Set three years ago. After being stored from one Winter, the table and chairs exhibited minor rust. What was worse, the after the first rainfall, rainwater that had gotten into the furniture came out the drain holes in the bottom of the pieces as a nasty black liquid. This material stained our deck and could not be washed off.
Year two, after Winter storage, rust is now significant on several chairs and especially on the table. Once again, when it rained, pure crystal clear rainwater getting into the furniture (somehow) was oozing from the weep holes at the bottom as nasty black, deck staining liquid. This happens every time it rains! Year three, after Winter storage, there is so much rust on the table it is to the point I must either sand it all down and repaint this "Durable "Powder Coated Finish" or scrap the whole thing and buy a new set. We are not happy. This was not an inexpensive purchase.
Final note, there are holes all over this furniture in hidden locations. They not only let rain water in, they also let hornets, wasps and other stinging creatures into nest within the furniture frames. This is one of the most annoying issues I have with this product. I am allergic to these little ** and every year, I have to spray the pieces down with bug killer several times throughout the season. Martha Stewart, you should be ashamed to put your name on such a product. Moreover, you should buy back this fabulous exhibit of poor craftsmanship.
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We purchased a Martha Stewart set of patio furniture - 6 swivel chairs and rectangular glass top table about 4 years ago for a large amount of money as we felt it looked like a quality set. All of the joints started rusting after a year or so and the plastic clips became brittle & broken and to make matters worse the glass top exploded this spring!!
I purchased this beautiful set at my local Home Depot as I thought it would make a great patio table (Octagon patio set) for my large family which consists of 6 children. Well, after only having the patio set for about 6 months I arrived home to see the table shattered into a million tiny pieces all over my deck. At first I thought one of the older kids must have accidentally cause it to shattered when play outside but as they all have me their word that they didn't do it. I thought from some fluke of nature a rock must have fell on it and caused it to break... (Did not find any rocks) or someone had vandalized my home... (But nothing else was damaged).
Anyway, I decided to look into replacing my $500 table and while entering the info for this specific table saw other purchasers experienced this same thing. Just Horrible! I'm so happy I was not sitting out there with none of my little ones!!! Does anyone know if there's been any type of reimbursement for this? I can really use another patio set which I do not have the funds for at the time. Any help will be great.
Outdoor table set purchased May 2011 from Home Depot was a good purchase until yesterday when it automatically exploded. Fortunately, I was just inside from it when it happened. Wish I had read reviews prior to making the purchase.
I had the patio set less than three months and had just gotten up from the table leaving my cellphone and drink there. I turned and walked a few steps away and heard an explosion and looked and the glass had exploded in a million pieces straight down on the outdoor rug. One minute earlier and it would have landed in my lap. The patio set had been in the shade the entire morning. The set presents a huge liability factor for Martha Stewart and given the reviews regarding this issue I am very surprised it is still on the market!
Bought these chairs about 3 yrs ago. Was initially pleasantly surprised. However, within a year the cushions were molding (on covered patio) and seams were giving way. Replacement covers were only available in a few colours. I eventually had them covered by an upholsterer friend of mine at a cost of $300 labor. I unfortunately bought the not-so-expensive outdoor fabric (7 yds) and they molded too. Don't despair! You can buy wide thick cushions without the wings and they still look great. Many online sites have these approx 23 x 21 x 4" cushions.
We also found that within a year my chair had seriously bent to the right (I tend to lean that way) because the metal downrods on the base are weak. I went online and finally found the manufacturer of the chairs, sent photos, and got 2 new bases because I was in the warranty period. No fight and no surprise on their part! Wish I could find details of them but can't. Google and be patient!
Martha Stewart Outdoor Furniture Company Information
- Company Name:
- Martha Stewart Living