Cymax Stores USA Reviews

A person from VP of Operations ultimately contacted me and raised the offered discount to 15% if I would accept delivery. Meanwhile, I called FedEx and was relieved to discover that my local FedEx would hold the item for five days. Between that reassurance and the 15% discount, I had the time and money to get someone to go with me to FedEx. They were kind enough to allow us to open the two boxes and remove the items piece by piece and carry them to my car using their hand truck. Otherwise, it would have been too heavy.

I needed a nightstand for a guest room in a house I recently purchased. This nightstand fits the bill. Given the "under $100" price, I am happy with the quality and it wasn't too difficult for me to put together by myself. The shipping from Cymax was very quick. It took only a few days.

I have ordered two headboard for my kids. I didn't receive them yet. So, I can't comment on the quality, but your purchasing process was very easy and simple for anyone to follow. Thank you.

When I went to submit it said my email address was wrong when in fact it was right. So the company went ahead and sent it anyway. I do want the product but would have been nice to know they were going to this.

I found you with a google search for the kitchen island in white. The quality is good, fast delivery. I have not put it together yet, I have to have the old one removed.

Great experience with online shopping.

Component stand was a great buy. Black 3 tier glass.

Delivered in great shape! Friendly customer service.

Ordered a white coffee table to go along with the white TV stand I bought previously and love it.

I recently bought a bed. Very happy with my purchase. Great deal, saved close to 50 percent over the store price. And to top it all received it in 3 days. I highly recommend. Will shop here again.

I will definitely shop Cymax for future furniture needs.

Fast shipping, great company to do business with.

Maddox Collection by South Shore - Extremely fast shipping from Cymax. You definitely get what you pay for. I thought it would be bigger but it's fine for a kid's room or college student. I wish I would have researched it more. The box was small but heavy. I couldn't lift it on my own. Easy assembly if you read the directions instead of trying to guess your way through it. It is sturdy enough to hold a 42 inch flat screen TV. All in all for the price it's decent.

Very pleased with the whole experience. Customer service was helpful and courteous. Shipping was fast. The product came with clear instructions and materials needed to assemble. All that was needed was a hammer and a screw driver. Would order again.

Past orders from Cymax were wonderful, so this is hard for me. Others beware. Worst product ever! Too many issues to list, but a most regrettable purchase. Overlooked minor issues, but never able to fit top on properly. Don't buy this!

2 cases of Gel fuel - The website was very easy to navigate. Shipping was quick... received my items in under 4 days! Received exactly what I ordered and would definitely reorder from you again!

Trestle desk - This was the 1st time I have used Cymax. Very timely delivery. Will arrive tomorrow. Looking forward to its arrival.

I am very satisfied - service and price.

Rating Updated.

Although the bedside table needs assembling, however, it was easy to assemble as long as you have a screwdriver. My bedside table is really nice and I like it!

Purchased a full size metal headboard with wooden legs. Was very happy with the price and the prompt service. It was easy to track the status of my order. It arrived as promised and was in good condition. Would definitely consider Cymax on future purchases.

This is my first and only review. Placed order for media chest yesterday. I verbally confirmed there were no additional charges. When order confirmation was received, a $85 "Beyond Fee" was added which was never discussed. I recontacted Cymax in under an hour from order placement. The original order taker confirmed when she entered my order no such charge was reflected and to contact Customer Service today, 9-28-25 for a credit.

I purchased a Lifestyle Solutions Signature Rudolpho Convertible Fabric Sofa from Cymax Stores after seeing the item on Houzz.com. The 5-7 day shipping promise on the website turned out to be a complete fabrication. After a full week, they hadn't even fulfilled the order with the manufacturer. After I complained, they sped up the shipping, but when the couches arrived, we couldn't get the arms on because the attachment holes were drilled incorrectly and they didn't fit. Customer service was non-existent and unhelpful. Do not buy from Cymax. I never will again.

I placed an order with Cymax. The very same day I tried to cancel one of the items. I could not get customer service. Everything is automated and you cannot get a person to talk to. I am very angry and will not order from them again.

Pretty much right away I received an email from Cymax. In particular a gentleman by the name of Travis **, handled everything very professionally and was always very respectful. The issue has been handled to my satisfaction and I appreciate everything Travis did regarding this matter!

Ordering was easy and it was exactly what we wanted.

I absolutely loved my purchase from Cymax! The product arrived before it was supposed to and was more than I could have imagined. Great price, great product and the whole process was seamless. I can't wait to redecorate the rest of the house! So impressed!

Cymax worked well with me and I was thrilled with the customer service and speed of delivery. Although I did read some negative reviews online, my experience was very different. I feel that you receive a decent product for the price and top notch customer service. With that said, you must read the directions for assembly carefully and have patience because it is a lengthy process. They are quick to fix any issues to ensure your satisfaction and I am 100% certain that I will use them again.

The price was right, there are agents available to assist, I was able to zoom the picture and look at the article from different angles. No rush, push, or intimidating e-mails.

Cherry desk: Very pleased with finish on product and how well all pieces fit together. Sturdy and solid.

I ordered a DHP Full Metal Loft Bed in Silver from them through the Wal-Mart website on July 4th, and it was supposed to be delivered by July 20th. It has yet to arrive, and it's now September. I emailed them twice and am still waiting on a reply. At this rate, I'll be complaining to the BBB and my credit card company to get my money back.

As I was searching for a new corner table for my AV equipment I came across this website, Cymax. I had never heard of this company but I was having difficulties finding the exact table I needed. I needed it to be taller than most TV stands (taller than 30 inches), as we had just mounted our TV on the wall and it did not need to hold the TV. It just needed to hold our DVR, Xbox, Accessories, etc. The table was the color I needed and was priced right, so I ordered it, figuring I could always return it if I needed to. I was truly surprised when I received the table. It showed up rather quickly and although it needed to be put together, which I expected, each piece was clearly marked according to the directions and took my husband maybe an hour from start to finish. The table is VERY sturdy and the pieces are rather heavy (no flimsy sides, etc.) I was really surprised and pleased with my purchase. I would certainly not hesitate to shop at Cymax again!

I ordered a pine night stand. It arrived on time. Just had my son-in-law put it together last Sunday. It seems very well built for the price. It was a little darker than it looked online but will work in my bedroom. Over all I am happy with the service I received and the product. I would order from Cymax again.

Had no problem except had to run out to get bolts to use to attach the headboard to the bed frame. Remind you this headboard is over 129 lbs. It would have been nice to know we needed this ahead of time.

I am very pleased with this purchase. It was very reasonably priced. Great deal.

The desk was well packaged and super easy to put together. Nice color finish and colored mirror is a nice accent.

I ordered a king size bedroom set and paid extra for next day shipping. Customer service rep guaranteed me my order would be at my home on 9/4 so I had my old bedroom set removed to make room for the new one. My credit card was charged instantly. On 9/4 I contacted Cymax to see what time I should expect my shipment and they told me it should arrive at my home between 9/11 and 9/14. I told them that was not acceptable and to refund my money and cancel the order. I was told that the order had already been processed and shipped out and I had to wait until it returns before they could process a refund.

A nice young man called and he asked me to call PayPal. My refund had been sitting there in limbo in a locked closed PayPal account. PayPal was not very helpful throughout this whole process.

Was looking for a work station for my kitchen. Searching on internet, looked at several sites, nothing peaked my interest then saw Cymax and I figured I would have a look. Their site had many options and colors to choose from and the prices were reasonable and found one to my liking. The big plus - site was easy to navigate.

I recently purchased a bookcase through Cymax. The whole experience was great, starting with the detailed description on the website, the free shipping and no sales tax. The item itself is very sturdy, easy to assemble and very nice quality. I definitely will be ordering again.

I'm only giving this 4 stars at the moment since I have not yet received the shipment, however, I currently have several other Sauder items and am totally pleased with them. Actually, this order is replacing one that is over 25 years old and finally one of the parts broke off (computer desk). I'm hoping this new one lasts that long.

I initially purchased the coordinating table thinking I would use my old chairs. I liked the table so much that I purchased the chairs! The set is casual yet sophisticated. I love this set! It looks fabulous on my patio. The chairs are slender but comfortable and quite contemporary.

Sauder Via 3 Drawer Pedestal Mobile Cabinet in Classic Cherry - Placing the order was very easy. The merchandise has not been received yet but it has been shipped on time.

So far so good. I have not yet received my merchandise. It is due to arrive 9/9/15. I can say that Cymax is very professional when it comes to sending out tracking numbers and keeping you updated on how much longer the wait is for it to arrive.

Am pleased with price and free shipping.

First I was looking for a comparatively inexpensive 2 drawer wooden lateral filing cabinet for my home office. I have a commercial "Steelcase" one which my wife has been urging me to keep in the attic. Available wooden cabinets are approximately $1000, which was more than I wished to pay. Then I saw this Saudet product, online. I was tempted, but am not very handy. I was encouraged by some of the reviews, and AA's. It was on sale for $219, with free shipping - I bought it. Much to my surprise the instructions were understandable, and although it was slow going, I managed to assemble it, with no parts left over (other than one extra backing and one extra nail - over the list of parts needed).

This item serves as a bedside table. It is perfect for a lamp and a few smaller items and looks very nice. The package arrived promptly and the table was relatively simple to put together. I did have to provide my own wood glue to place the wooden plugs covering screw heads but I already had that on hand. The finished product is not super refined, but good enough with small imperfections going unnoticed with nicer furnishing all around. I would buy this product again and I recommend the Cymax company for good delivery and fair service.

Flash Furniture Medical Ergonomic Stool Black and Chrome. Outstanding service, fast delivery, high-quality packing. Will make purchases again.

Quick Delivery & an Excellent Product. Couldn't have been smoother. Will use again.

Super quick delivery. Very professionally packaged and easy to put together. I would recommend this product and company to anyone.

First I was hesitant to buy furniture online. I always went to brick and mortar stores and then having to pay for delivery because they don't keep in stock. I was frustrated. After looking online at several places, I found Cymax. Comparing prices and getting my daughter's approval, I had to give it a try. Delivery was faster than expected with UPS. When arrived boxes were in rather rough condition but everything inside was packed really well. There were a few hard to understand directions at first, but reading and looking through all pages it started to make sense. Overall I am pleased with the process and quality of product for price. I would buy from again when need arises.

I was e-mailed incorrect information for tracking package. Only given one tracking number, with FedEx, and the pieces shipped with FedEx AND UPS. Had FedEx looking for the other package and you don't have a customer service line to help so I had to punch in the line to speak to someone about ordering in order to speak with a human about my issue. I will NEVER order from you again.

I ordered this table set for my daycare kids aged 2-4. It's the perfect size and I love that it folds flat so I can take it down at the end of the day. The only complaint I would have is that a couple of the chairs are hard to fold closed. The button is very difficult to push down on. Other than that I am happy with this purchase for the price.

Lateral file cabinet - A little hard to put together. Should give customers option of paying to have it shipped already assembled.

The stools are great. They were very easy to assemble and are exactly as described in the online store. The person I ordered through was very helpful and patient. I use cymax in the future.

Nice website, easy to use, good looking products.

The quality of the product is good and I'm satisfied with the workmanship. However, was totally taken back when the Palladia Credenza in Cherry arrived and discovered that I was responsible for assembling the sixty or so pieces into a finished product. Nowhere In any of the ordering process did you mention that extensive assembly was required. This is deceptive advertising to say the least.

I am a 71-year-old single woman. I made an online purchase of a small table and chair. Both arrived safely and in a timely manner. I got the chair put together and like it a lot. I had a few problems because I am not the brightest star in the sky when it comes to putting things together, but received very capable assistance from your Cymax representative. The table came today. Everything was in order. Problem is that I am not strong enough to back out the screws anchoring the protective corner wood pieces. I'll need to get help from a neighbor to do that, I should be able to assemble it without further problems. I think both pieces are sturdy and very pretty. Good job, Cymax!

It is hard to find a low table for a platform bed. We ordered one of these tables for our college daughter to see if it would work. It did, so we ordered the second. She said assembly was very easy and likes the way the tables fit in and have that extra bit of storage. We've have had several orders with Cymax and it has been without incident. Items shipped/arrived when promised (even earlier in some cases). I will definitely be ordering from Cymax for future needs.

Birmingham Executive Lateral File and Hutch Cherry - This is my first purchase from Cymax and I couldn't be more pleased. My order was shipped promptly and in PERFECT condition. My only complaint that there were no directions in the box on how to assemble. I will contact Cymax and I am sure that they will sent me assembly directions. I will not hesitate to purchase from them again.

Sauder 6 Drawer Dresser - I ordered and received this product in record time! It took some time to put together but it was a very pleasant experience. I was short 8 screws for the drawers but luckily knew someone who had the same product so I could finish the job. Excellent quality and a beautiful addition.

We have now ordered over a dozen Armoires and have been happy with them all. Cymax offers a big bang for the buck.

I didn't really have a problem with my order. Everything went smoothly. What I did have a question concerning how much would I have to put together in building the cabinet. It would be more helpful in the description if this was explained. The viewing of the different sides was also limited. I don't want to have to put the entire cabinet together from scratch and that's what I'm fearing.

I was super excited, it arrived way before schedule.

I thought the prices of the products were great. The quality of the product looks good as well. I loved that it was confident for me to track my package and it arrived on the day it said it would. I would recommended this business and I would also shop here again.

This table is just what I was looking for. I had recently replaced my computer with an IMAC and have an open space where the tower used to be. I needed a small table to allow me to move my printer and some other items to be closer to my computer desk.. I looked all over to find just the right one and this is it.. Fit will be perfect.

My inquiry about the shipment to the customer service was very positive. They were able to answer my question in details. The quality of the merchandise was better than my expectation.

I originally orders 3 of these bar stools... liked them so much, I ordered a 4th one. They are exactly as pictured and delivered without a hitch. Very happy with this purchase and this store.

I placed my order with Cymax almost a year ago for a bunk bed for my son. I was promised a delivery date early on, which was subsequently missed. When the order finally arrived, almost 2 weeks late, I know now I should have refused delivery and demanded that a new bunk bed be sent, as the bed and packaging was severely damaged. I contacted Cymax right away to let them know about the damage... Roughly half of all of the parts had suffered some degree of damage. I spent the next 10 months emailing and calling Cymax to try to rectify the situation.

Love the beautiful piece of furniture at a reasonable price. However, one of my shelves came with a nice chip... And I don't enjoy putting such big items together.

I purchased a kitchen cart with a concrete top and the item is exactly as represented and even better than described. I groaned when I saw all the parts and pieces to be assembled BUT, they were all very well marked with letters that corresponded to the instruction sheet. The hardware was well labeled and assembly actually turned out to be easy. The most remarkable part of the purchase was that I ordered it on the weekend and received it the next Wednesday. Totally happy with the quality of the cart, the speed of the delivery and the overall experience with this vendor. I would Highly recommend this vendor.

Travis with Cymax really helped me out. I am happy with the resolution.

I am very pleased with the service I received. This is not the first order that I am ordering now. Every order I placed with this company previously I was very satisfied. I definitely would recommend my friends to do business with this company.

We looked at a lot of bookcases, and hopefully the oak one we purchased from you will be just right. Can tell you more when we receive it!

I really liked the hutch and it's price, however when it arrived the outside of the box was wet and muddy which made me assume it had gotten wet. When I opened the package the bottom shelving pieces had taken on some water and the finish is 'ruffled'. As well there are many gouges and marks on several of the wood pieces. I got the impression that this piece had been sitting in the warehouse a long time. I decided to keep the product because I was anxious to get my desk set up and will have to try some touch-up stain or something to get the scratches and gouges less noticeable.

The bed frame was well-protected by the packaging and easy to manage (comes in two boxes). Assembly was less than 10 minutes and it matches our existing oak bedroom furniture. Thank you for shipping quickly. I ordered through Amazon and received free shipping. This was a great bargain!

My order arrived early, in great shape, all pieces and parts were present. The ordering process was easy. I will be ordering again and recommending it to family and friends. Thanks for a great product and experience.

Cymax was the only firm where I could find just the right DVD storage cabinet in the perfect finish and size for a space I had to fill with a functional piece of furniture that matched what I have in the room. Your service was perfect in both the description of the item and the ease of purchase. You can count me in as a frequent customer.

This was a lot of help and I love the fact that I was able to get a good 3 piece bed set for such a reasonable price.

I am extremely pleased with this purchase. The coffee table is exactly as described and it arrived very quickly. It was fairly easy to put together -- it took about 1 1/2 hours. All of the parts were in the box and in perfect condition. I will definitely order from this company again.

Not only is Cymax's quality of their products great but so is their customer service. A week or two prior to this order, I had ordered the exact same cocktail tables at a lower price. I called them & was taken care of right away!

We had a little problem putting it together but the end result was worth it. It is exactly as pictured and looks great in the tv room. It was delivered earlier than expected too.

This pretty Jenny Lind style crib is the most beautiful color! I absolutely was impressed by it. Looks like it should have cost much, much more. Could be used for a boy or a girl, depending on what color sheets and nursery decor you have.

The stools are lovely and fit with our decor. We have used them for a couple of weeks now and they are very sturdy. We found the assembly directions to be very easy. Our only concern is that the metal part of the stool was suppose to be silver, not the brass color (about the color of the wood) we received. We opened the box for the 2nd stool before assembling the 1st to make sure they were at least the same, which they were. If we decide to add another stool, this could become a problem.

Corner reversible desk is awesome. Colors are great (the top is actually brown) but love the drawer pulls and the style. Shipping took a little longer than I anticipated - that's the only reason for 4 stars instead of 5.

I can't nor will I rate an order not fulfilled. I placed this order for 1 Three piece flash furniture pub set @ $99 AND 1 Two piece Monarch Nesting Tables Tile top @ $147 and was sent a confirmation that my order was processed, my credit card WAS charged for BOTH pieces and BOTH items were shipped. I was given ONE tracking number on BOTH itemS #**, which of course meant that when the Pub set was scanned and delivered WITHOUT the nesting tables, BOTH items were listed as delivered. When I called FedEx, they assured me it was a two piece one tracking number and the second piece would arrive today. IT DIDN'T.

South Shore Bed - Fast shipping. Great bed. Took some time to assemble but my college student loves it. It was exactly what she wanted.

I placed an order for two night stands that I needed shipped to my son in another city. My error in not changing the shipping address to his address. I immediately noticed my mistake so I called Cymax customer service to have the shipping address corrected. Robert immediately told me how to get him the correct address. My son can't wait to receive his new night stands tomorrow! Thanks for such satisfying customer service!

This is one of the most serious companies that have purchased items, delivery is super fast and customer service is A+. Thanks.

Ordering was easy and fast. I always buy my stuff at Cymax. Plus they always have great deals.

I found the website by chance and it was very easy and the prices were great. Free shipping was the best part as well. I have not received my items but I should be receiving them in the next week. I would definitely recommend this site.

Complaint issue completely resolved quickly to my full satisfaction. Will use this site again.

This was my mistake I believe. I'm not very proficient on the computer and even less patient. Anyway, the treatment and response I received from CYMAX was spot-on outstanding. The product was very satisfactory. I would buy from them again.

I was so excited to order a new desk chair and finally found some bookcases that I could afford. These do not come assembled which is totally fine with me. I have not opened them yet and put them together, but the delivery was great. Took less than a week to receive my order. So excited.

I'm overall satisfied, but probably won't place future orders without double-checking Amazon first. I found the same bookcase there as what I ordered here. It was $20 less and had 2-day delivery with my Amazon Prime membership. Cymax's website says, "ships in 2-3 days." That's misleading. It means it's leaving wherever it's coming from in 2-3 days, not delivered to me. It actually took a week. I need some dining room chairs for our lake house and, although Cymax has several that will work, their prices are higher than T.J.Maxx, HomeGoods, or similar ones on Amazon.

Still waiting for complete delivery of order placed a month ago. First delivery occurred days later than sales rep promised. When product arrived it was damaged. Cymax was contacted immediately at time of delivery. We made the sales rep aware of time sensitive nature of the product for start of the school year. We were assured a timely replacement. A week passed before Cymax processed the replacement order. Two weeks have passed and we still do not have a delivery date much less the product we ordered. I will not use them again.

I was contacted by the Cymax representative and the issue was resolved to my satisfaction.

I was very pleased with the bed I ordered. It came within a few days so I didn't have to wait long. And the instructions were easy and simple to follow to put the bed together. 10\10 would recommend.

The company did finally resolve my problem through their mediator Travis and I am relieved to say they had UPS pick it up from my yard and return it. So their prices are good. And since they resolved my problem I would recommend them now.

I appreciate how quickly you send the order out. The quality of the product is great! I would order from Cymax again!

I received my order of four items in TWO days. The items were of good quality for the money. I plan to order more pieces at a later date.

Literally they came at a decent hour and the guys delivered it and I didn't even have to lift a finger. Instead of placing on my porch they put it inside my house for me which is amazing.

Found a beautiful bathroom vanity and ordered it from Cymax.com with supposed free shipping. Estimated shipping date was within the next 2 days to the transporter, and actual delivery date to my home was within the next 2 weeks. I checked my email 3 times a day after the first week and was never notified of anything by email. The last date of estimated delivery (Friday, Aug 7, 2015) passed and I waited till Monday trying to be patient but my contractors were not. I called after several unsuccessful attempts at email contact, and was told the shipping company had attempted to call me several times with no success and had left me numerous messages!

I was very happy with my purchase with Cymax. Delivery was quick and nicer as I could put it on my Amazon account which is one click ordering. THAT is really nice. Delivery was fast and I was able to put it together myself. For a girl like me, was actually a challenge because I am terrible with building stuff and tools, not really my thing. The directions on this unit were actually kind of confusing, but I was able to do it. They forgot to drill one hole though so that kind of left the top not on as sturdy as it should be. For the most part though all is good and I am very happy with my purchase.

This indoor/outdoor folding table 29"h x 18"w x 72"d, is perfect to put against one wall to hold my crafts and vases. The table doesn't take up much room since it's only 18" wide, but the length offers great storage. Can use as a buffet table, and the area under the table is open for more storage.

Awesome experience. Looks beautiful, easy assembly, just as expected.

I received this chair in good order. It was boxed well and no major shipping marks. It was easy to assemble and is a lot more comfortable than my last chair from HON. I think in total it took 20 minutes from to put it all together. It's light and easy to move as well!

First I will say that customer service has been extremely helpful. I just wish I never had to contact them. The Manufacture or shipping of the Techni Mobili desk sent the desk in two boxes. I bought the "Mahogany" colored desk. The boxes were a disaster when they arrived (punctured and tons of tape as if it had been opened and re-taped). The big box with the top and drawer pieces was labeled Mahogany but what was sent was actually the pieces for the "Chocolate" colored desk. They put the wrong top of the shipping box when they packaged it which says "Mahogany". Furthermore, after inspecting of the desktop you can clearly see that it was damaged and the finish was buckled. So, I'm assuming this piece was sent back by another consumer unsatisfied... and I can see why.

If you have a furniture delivery requiring a signature...BUYER BEWARE! Delivery company gives a one week window. For example, my delivery is scheduled for the week of August 17th. The delivery company will call the day before with a 4 hour window. Scheduling a delivery date for a specific day is NOT possible. Who has an entire week to wait for furniture? Customer service at Cymax just says we gave you a window delivery date with your order. This is the way the delivery company does it and if you cancel there is a restocking fee.

Sauder Beginnings 5 shelf Bookcase - The book case was delivered on time by FedEx. Ordering was a breeze with Cymax. The pricing was great. I will buy again from Cymax in the future. Cymax has a lot of variety of products at reasonable prices. The bookcase arrived in good condition.

I love my new 2 Piece Vinyl Ottoman in orange! Great Quality and good finish. It looks even better than in the picture. I bought it for my bedroom as an accent and it is perfect!!!!! This was my first experience with Cymax and it was a great one!

Excellent product and delivery to my front door. I have purchased Sauder products in the past. It is great and works great in my office. My only challenge and it was small was that it did not include ID letters on some pieces. But was able to figure out what parts they were after laying everything out by process of elimination. I would do business with your organization again in the future. Thanks!

I was afraid after reading all the negative reviews. My experience with this company has been great. I have been so pleased from the time I placed my order to the time receiving it. The young lady at the call center was very polite. I received my order within a week of placing my order. The product is great.

I was impressed with the various styles available. Thanks!! I've been looking for some time and like the price and how it would fit in the area of the house.

I researched buying four bar stools for my new home and the prices were so expensive. I bought four from Cymax for what one would have cost me in a catalog. The stools were delivered in about four days and though it was a little cumbersome to put together, I couldn't be happier! They are great quality and perfect for my space.

It took me about 10 min to go thru Cymax to buy. Easy and clear to follow!! Amazon link to connect saves tons of time. Product description and pictures right on hand. Definitely a friendly store to buy online.

Very smooth process.

We had an accidental order on Amazon for Prepac Headboard and Cymax. Took nearly 50% of the money and we never received the item. We tried so many times to call customer service and they wouldn't work with us. I would stay away from this company as they are not honest and customer service is very shady.

I found on the website and ordered 26" counter stools. After assembling one chair I found that what I received were 30" bar stools. Upon my immediate call, Cymax corrected the website, but I still have the incorrect product. I've been advised that I must wait (having the assembled chair and 3 packaged lying in my foyer) for 3 to 5 days while there is some communication with the manufacturer. I purchased, in good faith, a product from CYMAX (not some other manufacturer) that was deficient to the advertising and order. While my charge stays on my Credit Card, I have to wait longer than it took to order, purchase AND have delivered the ORIGINAL incorrect chairs; and that's just the time for Cymax to tell me what to do next!!!

Since placing my review, Cymax has contacted me and apologized for the experience. They have offered me a resolution that I am satisfied with. My Case Manager who contacted me on behalf of Cymax was courteous and helped me with a resolution.

Cymax was able to resolve the issue despite a bit of a hiccup on the part of the distributor. I appreciate the help I received once the matter was escalated. Not five stars because I wish the issue had been escalated sooner. But, once escalated, Cymax was very responsive and helped me resolve this issue.

The company (Cymax.com) issued a full refound

We ordered four metal dining chairs and were very pleased with the process. We received exactly what we ordered. The chairs are very nice. In fact, we plan to order four more.

Being looking around for a new kitchen pantry. Came across Cymax with the pantry I wanted. Not only was the process of buying it online simple, it was shipped on a weekend! Never had that before. Not only that, it was the best price I could find!

This dresser is totally awesome in our bedroom. With this price and this quality you can't find anywhere else. I recommend this item to whoever need a dresser, and will refer my friends and family to shop at Cymax. Thanks for a good build product.

One box had slight visible damage to contents. Refused. Fedex returned shipment with no problems. We look forward to getting a new, undamaged delivery. Color and grain are just what we hoped. Delivery was on time and everything else has gone well in the process.

Three Tiered Shelving: The shipping was very fast, and putting together all three shelves was pretty painless. Good quality!

Baseball office chair - Love the look, exactly as described. A tiny bit difficult to put together with no instructions, only number of labeled parts on a diagram. Maybe parts' bag could have numbers on them too.

The directions were very easy to follow and parts laid out nicely. Heavy duty bar should bring years of enjoyment. Looks and fits great in the room.

I purchased a Saucer Computer Armoire. The package was very well protected. Shipping was very fast. The entire shopping experience was excellent.

I absolutely love my new bookshelf, although I really purchased it to organize projects in my office. It was fairly easy to put together. Looks beautiful... and expensive! Everyone has complimented it so far. As for service... Cymax did a great job! Shipped right away... and received quickly. Thanks for a great experience.

I'm very happy with the crib. I received the crib before the estimate date of delivery.

I ordered the Harvest Mill Collection Computer Armoire by Sauder from Cymax and have been very pleased with the purchase. I ordered on a Friday and it was delivered on the next Tuesday! I have never experienced shipping that fast before. Great service!

I ordered the South Shore Axess 2 Piece Office Set with Narrow Bookcase in Royal Cherry. The price was very reasonable and the order shipped quickly. The desk and the bookcase both exceeded my expectations. They are both beautiful, high-quality items and I love them.

The ordering was easy and delivery was within time frame stated. I ordered a small chest and was pleased with the quality. Although it was time-consuming to put together, it was not too complicated.

Bar stools - Found them to be a great buy and we are very happy with them.

The headboards arrived on time and in great condition. They are easy to assemble and look good in the bedrooms. Thank you for your quick response and assistance.

It was a very simple process. I ordered online. The communication via email was accurate and shipped on time, which is good for online shopping as most of the time a company will wait on its shipping of the order. The Customer Service reps were extremely friendly!

Relatively good product for the price. Assembly directions more than adequate - 2 hours, 1 person for assembly. Meets online description.

Very satisfied with my two purchase I made with Cymax.

1st occasion ordering from Cymax. Items arrived on schedule and am very pleased. Thank you!

My order is due to be delivered June 2, 2015. So far the process has been fine.

I have the computer desk in time and I like the product.

I recently purchased this nightstand for my granddaughter, and she loves it. The size is perfect and the piece is attractive for a child's room. It had to be put together, but my husband did it in no time with no problem at all. The nightstand arrived quickly and in excellent condition.

Headboard was exactly what we were looking for. Price was right and free shipping.

I was surprised how fast delivery was! Yes...putting it together is never really fun but the directions were clear and easy to understand. The hardest part was removing the old headboard! Honestly, it's a good piece for the price and am sure we will get years of use. I recommend buying. BTW... one thing.. the instruction book showed an even bottom on page 8, 9, and 10. However, the rest of the book illustrates that the bottom is approx 2 1/2 inches difference. The pics on page 11 to the end of instruction book is correct.

I have purchased in the past from your company and was fully satisfied. Recently, I purchased 2 leather parson chairs and couldn't be happier. High quality for a reasonable price. Only wish the chairs came in more colors!

The cabinet arrived yesterday 5/29. First of all, had a problem with shipping address as noted in file. Evidently PayPal only uses billing address as shipping address. This I did not know until it was too late. Called Cymax and after a few calls, able to notify Fedex of address change. I ordered in evening after your offices closed, so had to wait till next day to communicate with someone. In meantime I received notification from Cymax my order had been received and was shipping.

My bar stools were exactly what I had hoped for and how they appeared on your website. I am very happy with the construction and look of the stools.

Great experience, shipped quickly and exactly what we ordered.