Craftmatic® Adjustable Beds Reviews
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About Craftmatic Adjustable Beds
Craftmatic sells adjustable beds and mattresses in twin, full, queen and king sizes. It offers three models with various features like wave massage, child safety locks, anti-snore positions and built-in lights. Each model comes with a remote control. Customers must order an adjustable bed over the phone and can return any product within 30 days.
Visit www.craftmatic.com- Wireless remote controllers
- Safety lights and locks
- Programmable positions
- Can’t order online
- Must pay shipping for returns
Craftmatic Adjustable Beds Reviews
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Reviewed Nov. 8, 2013
Watching Craftmatic on TV, I’ve always wanted one. So I finally got an opportunity to get one. They were excellent and very polite. They were just very nice. I just wish it came with heat - that’s how they advertise it. Because I thought I had ordered it with the heat and then the lady told me that they didn’t do the heat because of fires and stuff. Something to check into then.
I would recommend the bed to other people. I like the adjustability, the different ways I can lay.
Reviewed Nov. 8, 2013
A friend of ours told us that he had gotten Craftmatic. We had decided it was something that we could probably use because we’re getting along in years and a regular bed wasn’t doing it for us so we bought one. And my wife had a hiatal hernia and tried those wedge pillows and they didn’t work very well. I got online and got the phone number. I called and right there and then when I spoke to the salesman on the phone, he transferred me over to the manager who gave me some good incentives and stuff and we ordered it.
Using it is easy with the remote control. You can raise the head and then raise the lower part where you want it. The least favorite feature was attaching it to the headboard. It came with the hardware and the men who installed it put it on but it just didn’t do the job. I think the hardware that came was for a split mattress and we have a king-sized headboard and it wouldn’t fit our queen sized. I had to take the brackets off a couple of days later and worked on them. I had to cut pieces off and add pieces but finally got it attached to the headboard the way it should be. There was a problem with that… And I’m not sure if they can do anything about it but it’s not easy to attach that assembly to a headboard. That’s something that they should look into and have a universal bracket or something that they can use. Anyway, the bed is helping us very much. We’re very pleased with it. It was everything we expected and more.
Reviewed Nov. 8, 2013
We’ve had a good experience with Craftmatic. The Craftmatic we had before was real good. It’s just that it didn’t have the battery pack in case the electricity went off. I had to buy my wife that. She was afraid of getting stuck in the bed at night and it will get down.
The guys that put this thing together were great. I tried to give them a tip but they wouldn’t take it. They were trustworthy enough. My wife has her engagement ring and wedding ring back there and we didn’t have to worry about it. My wife is not using the bed because she can’t get back to the bedroom yet. She’s still having trouble walking and I had to buy her a power lift chair out here in the living room. But I would recommend Craftmatic.
Reviewed Nov. 8, 2013
I’ve known of Craftmatic for a long time. I’m 82 so I’ve heard a lot. I have to elevate my head so I bought one. The delivery team was wonderful and the sales guy was a little thick for a while but we got it straightened out. Nothing drastic. Just coming in agreement on a price, delivery time, and what the bed would do for me.
The bed helps my condition. I don’t use the vibrator or the heat part of it, just the elevation for my upper torso and I really find that comfortable. Plus, the firm mattress is very comfortable for me and my arthritic back. I would recommend it, and I’ve already done recommendations.
Reviewed Nov. 7, 2013
I have a couple of neighbors that had Craftmatic and that’s how I heard about the company. I have a back problem and this bed is helping me. I’m getting a good night’s sleep now. I would recommend them. Their sales rep and delivery team were fine.
Reviewed Nov. 7, 2013
I first heard of Craftmatic in California when I was still living over there. I had had two back surgeries and these friends of ours said that this would probably work well for me so I bought the first one in California. It certainly did help me. When I have a lower back problem, I can raise the head. If I have a problem with my knees, I can raise the feet. It’s better than being in a hospital bed. And the people were very professional.
Reviewed Nov. 7, 2013
We’ve had a Craftmatic for over 20 years. We needed a bed that you can raise your feet and your head, and they were the only ones in town at the time. Ordering and delivery went pretty good. I wasn’t home. But they were very efficient. They took out the old bed because it was time to change it. The reason we did it was because the mattresses were getting lumpy after that many years. And unfortunately, my wife is bedridden so she’s in hers quite a few hours a day. The only thing I needed to do in there was how to program the Craftmatic’s control - that’s the only thing I’m having a problem with.
Reviewed Nov. 7, 2013
I had seen the Craftmatic commercials for many years and had wanted one for many years. As I got older, I wanted a Craftmatic more and more and finally just decided to get one and I did. They were great! I did the last commercial with them. I’ve enjoyed it very much!
The bed helps me up and down. I have trouble getting out of bed and so I should raise the head and be almost sitting straight up before I have to get out. But it also helps with my legs. It’s very comfortable. A rating of 5 is not enough!
Reviewed Nov. 7, 2013
I was having so much problems with my back and so forth, I couldn’t sleep in a conventional bed. I even tried foam mattress and it didn’t work for my back. I heard about Craftmatic on TV and they offered a 30-day trial. I thought, “Well, I don’t have anything to lose.” They came, brought the bed out here and set it up and I kept it. They didn’t take my old bed because I wasn’t sure I was going to keep this one. The bed has helped my back a lot. I’ve already recommended it to friends.
Reviewed Nov. 6, 2013
My mom had a Craftmatic for over 20 years. And when I moved her into an independent living facility rather than drive to the old one a hundred miles, we let someone else have it and ordered a new one. She was at my house the last four days and when I brought her back last night, she said she looked forward to getting back in her bed. The experience was excellent. We only ordered via phone. They delivered it by truck and that went fine. So no complaints.
Reviewed Nov. 6, 2013
I had a friend who had a Craftmatic. I needed a hospital bed and my god, that’s torture. I purchased Craftmatic and it was all great. The bed is helping. I love the fact that it raises and lowers the feet and head. But I would like if it had been a little taller. It doesn’t make any difference that it’s not high but that is if anybody has to take care of me in bed. I think I have a set of risers that I can put under it but we never have done it.
Reviewed Nov. 6, 2013
My mother had a bed for my brother, a Craftmatic bed, a long time ago back in the 90s. He was handicapped. He loved it and it gave him many great years of sleep. He needed another one and it was that time where you’ve had your bed for almost 15 years and it’s time to get another mattress. I went to get another mattress and sure enough, I ended up just buying another bed - something more updated and more comfortable for him. He’s loving it!
I would recommend Craftmatic to a friend. Actually, I recommended them to a couple of people. It’s a little expensive but you’re getting the name and their quality. They do stand behind it. The nice thing I have to say with them is they try to accommodate me when it came to delivery… It gets delivered to my brother who’s at a different house. So they really did work with me and were even going to take the old bed away for nothing. That helps because if you can’t get rid of it, it’s a hassle. It’s not just like a regular bed. I did get lucky that someone grabbed it for me. They were very friendly and definitely professional. I had no problems with them. That’s for sure.
Reviewed Nov. 5, 2013
I had back problems and was in a motorcycle accident. My right leg gets pretty well straight. I bought it because it’s more comfortable laying with my feet up a little bit and the back up a little bit. They came here, moved the furniture around for me and put it together. They were great! And this bed helps me. It’s great sleeping on it. I put the massage on once in a while but I don’t use it.
Reviewed Nov. 5, 2013
I have back problems and saw Craftmatic on TV. I purchased it and it was an outstanding experience! The bed helps me, is very comfortable and you can adjust it to your needs. I would recommend it to family and friends.
Reviewed Nov. 5, 2013
Our friends have Craftmatic. I've been extremely, extremely ill and needed help. My wife knew she needed to deal with handicapped issues so that I would be able to get in and out of the bed more easily and be able to have my head elevated when it was needed and that type of thing as opposed to an actual hospital bed. We needed something that would help. The sales representative was excellent. He was very, very helpful. We spoke with him several times and he answered all of our questions. My wife specifically told the delivery team when to come because I was in the hospital. She had an appointment with the rehab people and our grandchildren were here. She left the children and thought it was a short amount of time. They came and were knocking on the door way early than she had told them to come. We didn’t appreciate that. But they did answer any questions we have. They’re not affiliated with the company at all; it’s just a contractor.
We will recommend Craftmatic. The bed is helping me and I like its adjustability. Their people were very helpful, compassionate, and professional. They were great!
Reviewed Nov. 5, 2013
When my husband passed away, my daughter, her husband and I sold our homes and bought another one. We’re all together and she felt that this Craftmatic bed would be the thing for me. When I get older, it would be a help to her as well as me. Both the sales rep and delivery were very good. The bed is very comfortable. I like that it moves up and down.
Reviewed Nov. 5, 2013
This is my second Craftmatic bed. I already had an old Craftmatic when it was advertised on TV back in the 50s. I wanted to get a new mattress. They said that would cost $1000 and the whole bed would cost $2000. So I figured, “Well, let’s take the whole thing.” I like that I can adjust it so I can sit up and do things like watch TV and do craft. I’m a senior so I do knitting, crocheting, and so forth. Who the hell knows how long I got, I might as well have a good bed. I was happy with the old one and I’m happy with the new one. I would recommend it to a friend if they asked me about it.
Reviewed Nov. 5, 2013
My wife got on the internet and searched for the type of bed we needed. I have a bad back. We chose Craftmatic based on the price and construction. Sales to delivery were great. They did real well. It was an excellent experience and the bed does help me.
Reviewed Nov. 4, 2013
I’m 92 and figured if some time in the future if I had a bed that performed the acrobatics that a normal hospital bed does, I might find it convenient so I purchased this. It’s a comfortable bed. It’s the acrobatics that you can have it perform by simply pressing the right part of the remote that I like the most. My wife died on the 15th of September so I have given away the large, king-sized in favor of a single Craftmatic bed just for myself. I would recommend it. A very prompt, very courteous treatment on the part of the gentleman with whom I talked two or three times, and the performance of the bed itself.
Reviewed Nov. 3, 2013
It was a wonderful experience. The saleslady was great. She knew a lot about the bed. She told me about the sale. She let me know the different sizes and what it would do for my mom, how it would be more comfortable for her (my mother had a back operation and they took part of her flexibility so she can’t lay flat). She turned me on to the heat and the message so then I added that to the bed. And I was having a little trouble. I thought the bed has stopped working but it was hooked up to a light socket. So when I called, they were very quick and were going to have someone out here. So that was nice. I would rate them the highest mark. And I would recommend the bed, too, to some of my friends whose parents are getting elderly or their grandparents. I told them I got my mom that bed and it really is good.
Reviewed Nov. 3, 2013
We needed a new bed and saw an advertisement for Craftmatic so we got one. The people were all good. The bed is all right. I like it. It’s comfortable and I sleep good on it.
Reviewed Nov. 3, 2013
The Craftmatic bed was for me and we just purchased it. It’s the second one that I’ve had. I purchased it because of the need to have my head and feet elevated. And I’m quite comfortable this way.
Reviewed Nov. 2, 2013
I’ve had a Craftmatic bed since the late ‘70s or early ‘80s. My husband had health issues and it did help with it. He had a hard time laying flat. He loved the bed’s adjustability.
It was a great experience all the way around from the person I first contacted to everybody involved. The man that delivered was fabulous. He took his time. I asked questions and he was very patient with me and answered all of my questions. He was really nice.
Reviewed Nov. 1, 2013
My husband and I have acid reflux and back problems. We checked Tempur-Pedic and Sleep Number. We went to the store and tried the bed. We were going to buy Sleep Number but then checked the reviews online and the reviews weren’t very good on Sleep Number or Tempur-Pedic. My husband was just browsing on the internet and found Craftmatic and the reviews were great. So we checked into it and it had about the same as the Sleep Number. The mattress stays the same. It still lifts up on top. It’s very comfortable. We like it. We don’t really use the massage aspect because it’s so loud. But we do like where you can adjust the top of the bed. I’d definitely recommend them. I wasn’t home at the time the bed was delivered but my husband said they were great. They came and set it up and just got everything rolling.
Reviewed Nov. 1, 2013
We were in the market for a new mattress. I heard about Craftmatic through some TV ads, magazine articles, etc. I was looking that up and then saw one of the comments from a consumer that mentioned the Craftmatic. Then I started comparing various comments made by people who purchased the bed and looked at the price… the Craftmatic certainly was the more attractive to me at that point. That’s how we got interested in the Craftmatic.
Experience with their people wasn’t quite as positive. The two gentlemen that came out certainly knew about the bed. But neither one spoke English so I couldn’t really communicate very well. And then it comes with two different size risers, the part that reaches to the floor. One guy was working on one, the other guy was working on the other. When they were done and left, I found that one used the 4-inch and the other used the 6-inch. So the bed was a little uneven. So I got to learn a little bit about the bed - I fixed it up. They were very nice and all that. They did their job but the communication would have been better.
I’ve got some chronic back issues and the bed seems to work out better, plus the fact that I like having my head elevated a little bit because of some reading issues. And we got the king sized so what I’m doing doesn’t affect my wife. It was a good choice.
Reviewed Nov. 1, 2013
I heard about Craftmatic on TV at one time. We were both having back problems and stuff. We figured it might help us out so that’s why we basically got them. The sales representative was all right. The delivery team could have cleaned that up a little bit better. They weren’t neat and were kind of sloppy.
I’m happy to a certain point with the experience and to another point, I’m not happy with it. We use the massage and elevate the bed. It feels good at times yet other times, it doesn’t. It does help us to an extent but we still have problems with our backs.
Reviewed Oct. 31, 2013
The reason I got in contact with Craftmatic was my wife and I were in a car accident and basically alive, probably a bunch of folks trying to recoup in a recliner since we couldn’t lay flat. I saw the commercial on TV and I thought, “Oh heck, yeah.” And I looked it up and I thought, “Oh heck, no” with the price. I figured, this really sucks because we’re sleeping out in the living room, and it just got to the point where after three weeks of doing this in a recliner, since both of us were hurt, we decided “Let’s fight the bullet and get it.” There is a return policy so if nothing else, we can always turn it back in if it’s not helping us. I was in the back here when the delivery team got here. If I remember correctly, I wasn’t having a good day that day so I was asleep when they got here and when I woke up, the bed was up, they were gone. Everything was ready.
My wife was upset a little bit that I spent some money to do it but after a week of sleeping on the bed, she was really pissed at me that we didn’t get it as soon as we got out of the hospital. Like the other rep and I were talking about, it’s normally for elderly folks and when you get older and your back starts to go or whatever the case might be. I never really thought about a 44-year-old that was in a car wreck and can’t sleep flat needed that little bit of incline just to help you out. I would recommend it.
Reviewed Oct. 31, 2013
A woman I used to work with bought it a couple of years ago and liked it. I needed to lift my head up because I have acid reflux. I stack pillows and keep sliding down. So I say, “Now, I’m going to have to get this.” I had to change it to get a different mattress. I was going to have Tempur-Pedic. I used to sweat like hell and couldn’t take it. I checked around and checked around, and so I purchased it from Craftmatic. I’m very happy with it. They were prompt. They took care of my needs when something had to be fixed.
Reviewed Oct. 30, 2013
My wife said it was recommended by her rheumatologist that she get a hospital-type bed because of some of her medical problems. Basically, we just did some research online, some shopping around, and the Craftmatic came very highly recommended. They’ve had a good reputation for many years so we decided to give them a call to see what they had to offer. The sales representative actually, believe it or not, talked me out of some of the more expensive features that I wanted that we just really didn’t need in the long run. And I very much appreciated that because some of them cost way up and he just explained to me, “Hey, most people don’t take these because...” etc. And he also gave me alternatives which is very unusual. It’s like if he’s working on commission, he just lost some money but he did us a great favor. And the delivery team, we had no problems with them. They were in and out. They cleaned up all their mess. They explained all the basics of how the bed worked. Just working with them was a great experience.
My favorite feature is I don’t have to stack pillows up behind myself anymore to watch TV. Hers is just the fact that she gets a more comfortable night’s sleep. It’s an overall good experience.
Reviewed Oct. 29, 2013
Unbelievable… I can sleep. I’ve gotten the best sleep I’ve gotten in years. I would definitely recommend Craftmatic to my friends and family.
Reviewed Oct. 29, 2013
My wife has had back problems and problem sleeping for quite some time. We had talked about needing to get a bed that would accommodate different positions to help her out. The publication from AARP that they advertised in had come in and I was looking. They had two different beds and I went online and checked out both. I decided I’d go ahead and contact Craftmatic and we were able to work that out. It’s been a real good deal for us. Very smooth, no problem. And the bed definitely has helped me some. It’s very comfortable but it’s helped my wife tremendously.
Reviewed Oct. 29, 2013
The representative that my husband had called was very delighted that he was so thorough with him. He could ask any question he wanted and was quick to respond.
I have so many favorites on the bed. The mattress feels just like you’re sleeping on air. And we ordered an extra soft pad to go on both of them. My husband needs an additional one which he’s going to order pretty shortly. I had an embolism and they found out that I have many, many problems. So I feel like I can put my mattress up in a sitting position with the way you can change it so it doesn’t make me feel like I’m in bed all the time. I can sit up and have my own things around me. I’m on patches and have ** that I can take. I like the vibrating ability. It relaxes me so much. I have to sometimes elevate my legs.
We got the king size because there are two separate mattresses but they’re so close together that my husband and I can still cuddle. It’s not like you’ve got two beds. So that’s the feature I like. And it’s a big, heavy bed. We wouldn’t dare try to move it. We bought a beautiful bedstead. Our bed is very pretty and they were able to put the headboard and the footboard exactly. They put the bedspread over the top and it still looks like it’s one big king-sized bed all made up.
I’d recommend it to anyone, family included. And my kids know how much I love this bed. One of my daughters (she’s the only one that’s not married) has to climb in with me and watch movies so she can come and cuddle in the Craftmatic bed. She just loves it. The other nice thing is that at the time that we needed the bed financial things had come up. And we had another thing come up at the very same time. So when we got the bed, they were able to set us up so we had so many months to pay for it with no interest. So we got to pay for the bed without having the cash upfront with no interest. We were very excited that we could make those payments and they got it down to something that we could afford. I don’t remember how much we paid. But it’s great, everything they did. They were fantastic!! They had the bed here the day they said they were going to have it. They had everything. They didn’t have to come back and do adjustments. I’ve had a great experience with them. They’re a really fine company.
Reviewed Oct. 29, 2013
I heard about Craftmatic for years. The experience with the sales rep and delivery was excellent. The saleslady was just beautiful. And the sales guys that came out here were great. They came and you couldn’t ask or even expect better professionalism than what we experienced.
I’m sleeping fine now. And I like all of the bed’s feature. Now, I can lay down flat. There was a period of time that I had to use it to sit up.
Reviewed Oct. 29, 2013
A girlfriend of mine bought a bed. The bed was beneficial for her. I was a designer so I would have to stand all day at work in my high heels. And so to come home and be able to put your feet up and have a little bit of rest, I was able to go out and live a little longer and do things. So I got one when she got one. And that was 20 years ago now. I like that I can sit up a little bit. That it’s better. Then I bought another one but I like the first one. I’m not standing in my heels now so the bottom part is not so important. I ordered one that was a little more soft, a little more comfortable because I’m getting older and have to think of my joints now.
It went a little hard because I think I ordered it around Christmastime last year. I didn’t know when it was coming. I’m not angry with my experience. I just would like the delivery to come sooner. Everything else was fine. They were always nice when you call and someone always to talk to. If we had to check in the delivery, I could be always answered.
Reviewed Oct. 28, 2013
My husband and I both have a bad back, and I have a bad neck. So we talked to our doctor about it, and he thought that the Craftmatic bed would be something good to try to help alleviate the pain we were in. That’s how we first heard about it. The bed is helping and we’ve had one now for 12 or 13 years. Interaction with the sales rep and delivery team was good. We didn’t have any problems with either. As for favorite features, on my first Craftmatic that I had, I like the heat. Our mattress pad was heated and that was great. And then there’s the fact that you can adjust it to alleviate the problems you’re having. About a year ago, we traded the other one in and bought a new one. We recommended it to several people.
Reviewed Oct. 27, 2013
I decided it was time for me to get a bed that I really wanted to have. I got tired of just the mattress and the box-spring, and the fact that I have rheumatoid arthritis and hard to get out of bed. That became very important to me - to be able to sit in bed and read a book. I did look around. And then I met a woman who said that this was the best bed. I could never think of anything else. And so I go with people’s opinions. I really love the Craftmatic bed! I love getting into bed at night so I can watch my television. It does everything I want it to do including the massage. It lifts my legs as it’s supposed to be. And it’s just a wonderful bed. Very, very comfortable. Their people were most accommodating and nice. I found them to be wonderful. I did recommend them to friends, and my friend did buy it.
Reviewed Oct. 26, 2013
I saw a Craftmatic ad on TV and unfortunately, my husband had become ill. Not that he uses every device on it, but I needed something in that line. Excellent experience. The delivery team came in, set up, went through every aspect of it. They took the old mattress out and placed it in my garage which was quite a walk. And they were just very good, very polite, and friendly.
The bed is good. My husband has a problem it was suggested that he has an elevated bed to the head which I keep elevated. He’s not much for using the massage in it and so forth, but it’s comfortable for him. It’s just the right height that he can get in and out of bed to his walker. I have recommended Craftmatic.
Reviewed Oct. 26, 2013
The first bed I had, Sleep Number, died. Someone got this Craftmatic bed for me for Christmas. The experience with the delivery team went well. But they left the stuff that I had no need for. They left those in there and they were just in there for a long time. Two weeks ago, I finally put it out to recycle. But I do like my bed. Overall, it’s a wonderful experience.
Reviewed Oct. 26, 2013
We had purchased the Craftmatic bed over 30 years ago. We thought that perhaps we were in need of a new mattress and so that’s why we contacted them. We had a very difficult time because the bed that was delivered wasn’t quite up to the standards that we expected from the experience we had in the past, because it wasn’t as firm as the bed that we originally purchased and we were looking to replace. So we had to return those originally delivered mattresses and ask for something firmer. And here, as we found out, they weren’t really manufacturing or they weren’t using the same manufacturer for the firm, orthopedic-type mattresses that we had originally had. So by the third time, we got a somewhat firmer mattress, still not quite up to par with what we wanted but it’s close to suitable. I wasn’t angry with the experience but I was a little bit disappointed with the way the product came out. It did come out cheaper though than our very original purchase some 30 years ago.
Reviewed Oct. 25, 2013
We already had one, not Craftmatic but a bed just like that, so we decided that I needed one also for the comfort of my back. My husband ordered it just to surprise me and he saw it from the TV. Everything has been very fine. We like it very much. I haven’t really used it all that much because it isn’t in the bedroom where I sleep most of the time. We got it in case. But it’s very good. I would recommend it to a friend.
Reviewed Oct. 25, 2013
My husband got in contact with Craftmatic. I had seen ads before and I hadn’t thought too much about it, but he got it mainly for me. The lifting of the bed up, the head part and foot, was very, very helpful. I’m very pleased with it. Everything was perfect. I’d definitely recommend them.
Reviewed Oct. 24, 2013
When I was in the hospital, I thought, “I want a bed like this” that moves your legs up and stuff. And then my sister had a Tempur-Pedic and when I found out you could get a Craftmatic with a memory foam mattress, I said, “I am getting one.” So I did. The sales guy was really good. The delivery people were kind of weird but it was okay. I love the bed and that it sits me up. It is just worth it. Whatever you go through to get it, it’s worth it.
Reviewed Oct. 24, 2013
I was trying to find a comfortable bed. I was in a hospital bed and it wasn’t that comfortable, so I got a Craftmatic bed. They were courteous and very nice. I didn’t have any trouble at all with them. The bed helps me because I have arthritis and can’t move too much. I can’t lay on anything. I enjoy it.
Reviewed Oct. 24, 2013
I would say that Craftmatic were very polite on the phone. They gave me everything that I wanted. And when I needed to have an adjustment on the bed to lower it, they came out right away and did it. So I’ve been very satisfied.
Reviewed Oct. 24, 2013
My sister was taken terribly ill last November. She spent 30 days in the ICU and then 2 months in rehab. She just got home in March. She can’t sleep laying down flat and on oxygen 24/7. She was so terribly unstable from being incapacitated for 2 months that she could not stand up without something to hold on to. This bed’s adjustable so it served everything we needed. It’s perfect. It does everything it promised. We will recommend Craftmatic. Their people were here a matter of minutes installing it, showed me how to use it, and out the door they went and I’ve not had one problem.
Reviewed Oct. 24, 2013
I saw Craftmatic on TV a long time ago and we were needing a bed. I am disabled. I have severe back problems so I needed a bed where I can raise it up to ease the pressure on my back. And I like the fact that I can raise my legs up. We went online, found Craftmatic and ordered the bed. Simple. It was back in January that it was delivered. They did a good job and cleaned up after themselves. It was fine. The bed is wonderful. I think it’s well worth the money that was spent. It’s just great.
Reviewed Oct. 24, 2013
The people who came here were very kind, very nice, cleaned up after themselves, took all their trash. Actually, they did knock a piece off of our divider kind of thing, but they repaired that before they left. It was nothing serious, of course. They took care of that and they were just very polite.
I do like to read in bed and it’s great for having breakfast in bed. And I do that a lot. I’m very happy with Craftmatic the bed. As a matter of fact, we have recommended it to my daughter’s mother-in-law and she bought one a few years back. But she is deceased now. We would recommend it highly.
Reviewed Oct. 24, 2013
I’d seen Craftmatic advertised for years. Well, I needed to have my legs raised so I purchased it. It was an excellent experience. The people arrived on time. I guess I was in the workforce so long, I expect good service and I recognize it when I see it. I would recommend Craftmatic.
Reviewed Oct. 23, 2013
Over the years, I’ve seen Craftmatic’s commercials in the magazines and on TV. I’ve been sleeping in my chair for 2 years and I was really desperate for some good sleep. So I just looked at the phonebook. I ordered it over the phone. The delivery men were very nice. And one guy showed me how to work things and they set it all up real good. It was the best decision I ever made.
Reviewed Oct. 23, 2013
I had a bad back and the bed I had was just a straight bed. One of Craftmatic’s representatives years ago came by with not a real bed but it was something that acts like it. He tried it with me and I ordered it right then. The salesman left the foot of the bed and this bed didn’t take feet. It just sits on the floor. So when they called, they found out. They thought they had lost it. They were actually very courteous. I didn’t have any problem with them. That’s been over 30 some years ago.
I have to sleep with my leg up. So I can let my leg up and my head up. It’s an excellent bed! Just what you need. I did a commercial for Craftmatic, but it’s on a station that I can’t get. I’ve never seen it. But people are saying that they saw me and I haven’t seen it myself.
Reviewed Oct. 23, 2013
My mother had a Craftmatic bed because she had problems and it has absolutely helped her - the way you can move it, so it’s comfortable. It was great. The people were just friendly. They knew their beds and stuff. Very informative, very nice. No problems at all. It was a great experience. We recommend Craftmatic.
Reviewed Oct. 23, 2013
We’ve gone through several beds in the recent years. My husband, with his problems, needs to have his head elevated. I had surgery on my leg and I need to have my legs elevated. While we’re in Tucson, we were with Tempur-Pedic. I love the bed and so we were actually looking for an adjustable bed. We didn’t know that Sleep Number had one. So just from a TV commercial, I just gave Craftmatic a call and investigated, and we ended up buying it sort of by accident. It wasn’t anything I planned. The sales rep was extremely helpful. He’s obviously a born salesman. He did a great job and I was a little reluctant mainly because of the price. But we ended up going ahead with it and we’re very happy that we did. He did a good job. The delivery people, we were less than pleased with. That was okay. It was a different company.
The bed is worth it. We like the quiet raising and lowering. It’s incredibly quiet. It’s difficult to imagine because we had had one before, the Tempur-Pedic. It was not quiet. You had to really wait until everybody was out of the room to adjust it back.
Reviewed Oct. 23, 2013
I had two beds in Colorado Springs when I lived there. The first Craftmatic, my husband passed away in 1988 and I bought it right after that. I had that one for 5 years. Then they came out with a new type and so I ordered the other one. So they took this one out and gave me another one. I had that one since I left Colorado Springs about four years ago. And then I spent a year in Germany and then I came back to New Mexico. It was a little bit different and they cost more at that time, too. At that time, they offer you a free TV with that. And I said, “I don’t need a TV. I already have one.” Then also the two ladies came to the house. I had the number and I called and got in contact with them and I got my bed. They brought it and set it all up for me and everything. They were very nice. I think they’re excellent.
I like it because you can raise the foot end and the head end. And once in a while, I need that for my back. The mattresses are a little bit different this time than on the previous one I had. But I love mine. I mean, it’s a wonderful bed.
Reviewed Oct. 22, 2013
I’ve been with Craftmatic since ’75. I had the first one for about 20 to 25 years. It finally went out and now I got another one. The main reason I got it is because I’m up in age and I don’t want to stay in a hospital. I have this bed standing by. I use it now and then to lay on but I don’t use it that much right now. It’s a great bed. They’re really fine except the financing - that’s the only problem. If you’re late with a payment, they charge you about $35. And I’ve been paying double, triple, and everything but they say that don’t count. Otherwise, everything’s great. I don’t have any problem with them. I loved it ever since I had it.
Reviewed Oct. 22, 2013
My sister had a Craftmatic bed. We slept in it at her house and it was very comfortable. Then my husband was having to start sleeping elevated. He had reflux. So that’s when we got the bed. They were wonderful. The salesman gave me all kinds of information and answered all of my questions that I had about it. I wasn’t here when the bed first was delivered but my husband was and he said they were courteous and stuff. No problems. It’s been a lifesaver for us because it’s helped him sleep and it’s just been a really good thing. I love to watch TV in it.
Reviewed Oct. 22, 2013
I wasn’t even looking for a bed at that time. I didn’t have the problems that brought me to Craftmatic, but I heard their advertisements on TV. And also, when I started looking for an adjustable bed, I started comparing prices locally and got the whole picture. Craftmatic was the best, the most reasonable. I got the most for the least amount of money. I have two hip replacements and I have severe problems with my back. What brought me to the Craftmatic was that I was sleeping on the couch. I can’t sleep flat in a bed. I decided that I needed to do something and that was going to an adjustable bed. And that’s where I started.
I didn’t want to be rushed into anything and told the salesman that I wanted to take my time and that I wasn’t in a big rush to get the bed because it was around Christmas time. It was around December of last year that I was looking. So they were very patient with me and very considerate. They told me everything I needed to know. They answered all of my questions. I really like the way they handled the business on the phone. They were very thorough in telling me all about it.
The bed is really wonderful because my back has cleared up. The problem I was having made me also lose a lot of weight. So of course, that helped. But the Craftmatic bed has really helped because I can sleep sitting up and not experience any pain. It’s the best!
Reviewed Oct. 21, 2013
I’ve seen a Craftmatic advertisement on TV and then I looked it up on the internet. I’m having problems. I decided to purchase one. The delivery people had some problems with like a piece or bolt or something. They left and were gone about an hour and they came back and had whatever they needed. Anyway, they put it up. The bed has been great. Getting a better sleep is a different story. Sleep-wise, about four hours is all I get at one time. And since elevating at night, I feel better. I got it in January and about 3 months after that with my feet elevated, it really helps.
Reviewed Oct. 21, 2013
I’ve got two artificial hips, I’ve got arthritis, knee and shoulder, and I figured the adjustable portion would be good. Plus, my wife has some back problems so having twin adjustable seemed like a good idea. The Craftmatic salesperson was very good. We went over the difference between the mattress types and what we might want and what it’s worth. And the people that came out and put it together were able to do that, set our new bed that we purchased, bed frame around it and everything. No problems. They were professional, courteous, and meet the customer needs.
It works for me to have the remote control and be able to move it during the night. I have to move around a lot when I sleep - get my head up and my knees up, go back flat, do all that.
Reviewed Oct. 21, 2013
I wanted a bed that went up and down. I could have gotten one free from the hospital on Medicare but I heard about Craftmatic and I heard it was very good. Everything was wonderful and fine during sales and delivery. I wish I would have gotten it earlier. I’ve got a bad back so I go to bed about an hour earlier and just sit up and watch TV or something and it relaxes my back. I can just get in the right position. It’s better than having pillows or anything like that. My advice to anybody is don’t put it off. I love it!
Reviewed Oct. 21, 2013
I took Craftmatic’s telephone number off of the TV and called them, talked to a very nice gentleman, and made the arrangements. The delivery team came in out of Albuquerque - two nice, young men - and did their work, and left. I appreciate it. No problems. The bed has definitely helped me sleep. I am a chauffeur and I can sleep better sitting upright rather than laying straight down. I’d recommend them to a friend, very much so.
Reviewed Oct. 21, 2013
I saw Craftmatic in the back of our church bulletin. But I had a rented one from my daughter before I came home from the hospital. She took that one and it was horrible. It was all worn down where somebody got in and out. I called up and I said, “Did you give me a used one?” And they said, “Well, all of them are used.” And I said, “Well, I didn’t want it.” So I told them to take it away and I got Craftmatic. The sales rep and delivery came in real nice and they put it up. Everything was beautiful. My daughter brought a big TV set in the front room and she brought a big TV set in the bedroom. So I just laid there at night and watched the TV. And at night, you can press the button and the head goes up. And then you press it and then it vibrates and stuff. My daughter, Tessa, said, “Make sure you turn it off. It might burn itself out.” And I said, “No.” I said, “It goes off like in a half hour or something.” So it goes off automatically. She said, “Oh that’s great.” She didn’t know that. I’m so happy with it and I couldn’t use a regular bed.
Reviewed Oct. 20, 2013
I had bought a Craftmatic that somebody was selling us in an older person’s home. Well basically, I have trouble sleeping at night. I did sleep on a waterbed for a long time. I couldn’t sleep on a waterbed anymore and I always get tired sleeping on a recliner, but this Craftmatic bed is helping me get a better sleep. It’s a good experience. I will recommend them.
Reviewed Oct. 19, 2013
I had Craftmatic 5 years or more that I used to use, and I quit using it. I started using a king-sized bed. My husband and I got to where he couldn’t sleep good so we decided we’re going to go to two beds. So I just called Craftmatic and had them bring me another bed out. I called in and they sent it to me. The delivery and set up was fine. I put them side by side and make a king-sized bed out of it. Both of us enjoy the bed. I raise my head so that I can watch TV.
Reviewed Oct. 19, 2013
My wife and I sleep differently so we needed the individual adjustments. I saw Craftmatic on TV and it was time to update our mattress. That’s how I ended up purchasing it. Everything went fine. No problems. Just very smooth. My favorite feature of the bed would be the vibration. It does what it’s advertised to do.
Reviewed Oct. 19, 2013
Being a senior and needing something better, I purchased this Craftmatic bed. It’s been so many years ago. I’ve had mine for so long, I can’t remember. But everything, from the sales rep to the delivery team, was just fine. Real good. This bed is excellent! I’ve had arthritis for years. Well, I can’t say it’s done too much for arthritis but it makes me a more comfortable bed.
Reviewed Oct. 18, 2013
We had done some shopping and they were very competitive in their price. The bed is great and their service was very good. When it was originally delivered, we had some kind of a problem. We called them up. They got somebody out here and they fixed it. The service is great. The product is good. We like the ability to be able to raise the head, raise the feet. Without going into what some of our medical problems are, it is very beneficial to us to be able to do that. Our experience with them has been just A1.
Reviewed Oct. 18, 2013
Many years ago, I had a Craftmatic bed and I had always liked it. My wife has back problems so we got an adjustable bed for her so she could adjust her position and her legs. It allows her to get into some good positions and she can get up easier in the morning. Then we moved to Georgia and we started seeing it on commercials on TV and decided that we wanted to invest in another Craftmatic bed. The sales rep took a long time with us and was very cordial. It was a good experience. I wasn’t here when they brought the Craftmatic bed in. My wife was here but all in all, that was an okay experience. I’d recommend it to a friend.
Reviewed Oct. 18, 2013
My mother and stepfather, about 25 to 30 years ago, got a Craftmatic. They were getting up in age, I’m around that now, and they really enjoyed theirs right up to the end. As a matter of fact, the Craftmatic has been passed down to my oldest daughter and her husband. I’ve got some medical conditions. I tried using a wedge in a regular bed. That didn’t work. For medical reasons I got the Craftmatic because I can get the head and foot elevation. And I could get up the way a hospital bed works, only a little more comfortable.
I had no problems with their people at all. They were very nice when they set it up. They came when they said they would. Complete satisfaction!
Reviewed Oct. 18, 2013
I get a good night’s sleep out of my Craftmatic, when I don’t have to go to the bathroom, of course. I had a hip revision last fall and it was hard for me to get into my other bed. It was so high. And this is lower and it was much easier for me to get in/out of bed. I also like the fact that the back goes up and down and the front goes up and down. It’s good for your circulation when your legs come up a little bit. I like it a lot! Their people were very efficient too.
Reviewed Oct. 18, 2013
The first I’ve heard of Craftmatic was on commercials 10 or 15 years ago. When my wife was having our babies, she commented on how nice it would be to have a hospital bed in our bedroom. After a few years when we can afford such a thing, I started researching online on adjustable beds. I was first looking at the Select Comfort but they wouldn’t service the area. They wouldn’t deliver, set up, things like that. Then we looked at Tempur-Pedic and we actually bought a memory foam cover for our box-spring bed and it did no good whatsoever. We kind of shied away from that. Plus, the cost of the adjustable Tempur-Pedic was pretty high. And then it dawned on me, “Well, why not Craftmatic?” Because I remembered the commercials. So I did some research on them. They serviced our area. They deliver and set up. And it was just an overall very good experience. It’s the last bed we’ll buy.
Reviewed Oct. 17, 2013
I had a very good experience with Craftmatic. I like the bed a lot and even my husband is enjoying it now. I first heard about it on television, a commercial, and I developed problems in my legs so I had to lay with my leg elevated above my head. And when I saw the commercial, I spoke to my husband about it and I checked around with other adjustable beds and I found that this one would be the best one. And it has helped. The sales reps and the installation team were excellent. They were mannerly and courteous and they were on time and the salespeople were extremely helpful in their manner of explaining things to me. And I can’t say enough good things about them. They are excellent!
Reviewed Oct. 17, 2013
I knew of Craftmatic since they began, I guess, many years ago, but really never thought I’d need one. But I’ve had a lot of back issues. I had a knee replacement and a hip replacement and I can sleep only on my back. When I turn on my side right or left, I have about 20 minutes to half an hour and then I start having pain. So I was trying everything. I was sleeping in a reclining chair. I’m not even sleeping in my bed anymore. And I finally said, “I just got to get an adjustable bed.” And it was not specifically at that point that I went out and started looking with that thought in mind. But I saw an advertisement on TV for Craftmatic and I said, “Oh, I know about Craftmatic beds.”
So I got online and I took down their number and then I called them up. And someone talked to me and told me all about it and it sounded like just what I needed. And I thought that the price was reasonable, fair. And so I ordered one. And I have been very, very happy with it since. My favorite is the raising of the legs because that takes the pressure off my back. The experience was very successful and I’m able to sleep very well because of Craftmatic.
Reviewed Oct. 17, 2013
We saw the bed on TV and we’ve been thinking about it as a therapeutic bed. I have some low back pain and my wife has some knee problems. And we went on the internet and found one that we really wanted. That was the Craftmatic. The bed is helping with my back problems. The sales rep and installation team did well. The bed works as advertised and the people were nice.
Reviewed Oct. 17, 2013
I’ve had a Craftmatic bed for years. I think it was just a name that I’ve heard plus it was the kind of bed that I was interested in. I have rheumatoid arthritis, and so I thought it was time to get something comfortable. It really does help a lot, just being able to get my feet up when I need them up and my knees is more comfortable. The sales representatives were awesome. The delivery team just came in, set it up, asked me if I had any questions, and they showed me how to run the up and down. Basically, it’s a very simple bed. So they were all real good. I’d recommend them to a friend.
Reviewed Oct. 17, 2013
This is the 2nd one I bought. I just bought it recently. I always did want one and I got it. I’m very comfortable with it. The delivery, they were a little rough with putting the frame and the sideboards, they really scratched them on top. It just doesn’t matter. It doesn’t show. That’s about the only thing. Outside of that, everything is running well. I have been recommending it to my friends.
Reviewed Oct. 17, 2013
It was over 25 years ago. I just needed something to raise my head and raise my feet and I’d seen the Craftmatic advertisements and I decided that’s me. So I got on the phone and made a deal and they brought me out a bed. And it was supposed to be just a regular bed. When they got here, I had my choice of the regular bed or queen sized and I picked the queen sized. And they put it in and after they left, I realized I didn’t have any receipts.
And I’ve enjoyed every night I slept in it. The Craftmatic people were fine. It was kind of embarrassing there for a minute. He put it together and he got a hold of me and led me over and we both laid on the bed and we talked. Here I am a widow and I’m lying in bed with a man. But everybody was so wonderful about it. And this new one, it had things that they can raise it up and I did not want a high bed. And so, when we were talking about it (I think the guy’s name was George) he had me measure my bed and this one’s just an inch higher but I like to sit on it and my feet hit the floor. I didn’t want a bed that my feet dangled. And so when they brought it out, we didn’t put the legs on it. They’re in a box some place.
One time, about 5 years ago, the control that was fastened to the bed (this was when the control hit the motor and you had it on a string) stopped working and they found a control that would work. And it was still connected. But this new one I like. It’s portable. I give them a 5. I don’t have a bit of complaint. All I could say is good things.
Reviewed Oct. 17, 2013
I first heard about Craftmatic from the TV commercials and there were quite a few around that time and I called and inquired about it. Because I’ve been sleeping in a recliner for about 4 or 5 years. And I can’t lie in a regular bed. It hurt my ribs and hips. And at the time, I had a Sleep Number bed but it didn’t improve my sleep at all.
The bed is helping me to sleep better. I wake up and I’m not in pain. In fact, I periodically go on and have a couple of cruises a year and I’ve gotten to where I have to take an air mattress with me because I can’t sleep on a regular bed. It’s just too uncomfortable. Interaction with them was very positive. The sales gentleman gave me lots of information and was extremely helpful in giving me good details about approximately when I could expect delivery. Everything was upfront. There wasn’t any hidden information anywhere. I even posted on Facebook about how much I like my new bed.
Reviewed Oct. 16, 2013
It was back in 1970 in the Boston area. And I don’t recall how we first knew about Craftmatic but my first husband and I ordered two of them back then and loved them and they were remarkably good. One of them sort of gave out after more than 30 years, almost 40 years. And the other had given out a little bit. So last fall, I ordered a new one for myself, not realizing that very shortly I was going to be married. And so then, we ordered a second one to match it. And that’s our history with the Craftmatic beds. They’ve been wonderful. They are very good.
The interactions with the sales rep and delivery people went very well. It’s absolutely just as they said in every way. The one thing is, they seemed to be in quite a hurry. I think it would have been better if they had given us the impression that they had a little more time to spend helping us know how to work the bed and so forth. But I think they did have a lot of deliveries to make that day and they were anxious. And there was nothing really I needed. I really knew already how to work it and so forth.
It’s absolutely wonderful! We have recommended them to friends. I’d say it’s been very pleasant. Their representative in Florida, Maria, is just such a delight to talk with on the phone and all. And she’s been very, very helpful. And as I say, when I got married last December, we wanted to get a second bed for my husband and she was very helpful about that, too.
Reviewed Oct. 16, 2013
I was impressed with the salesperson from Craftmatic. And so, I thought after hearing their sales pitch that I was leaning towards Craftmatic. But the thing is, I did not make a decision that day. I’m not one that goes for high pressure, well-this-is-the-only-day-we’ll-offer-this-special-type person. I explained that right away before he even got into it. He gave me a sales pitch and I left him basically hanging because I was not ready to make a decision. I don’t know if he realized how expensive these adjustable beds are. In the long run, I went back and forth with several phone calls and I got the type of bed I wanted, and so that’s why I went with Craftmatic.
I have back problems and I cannot sleep on a flat bed. So when I’m not in a home where I can sleep in an adjustable bed, I have to sleep in a recliner. So the bed has been very nice. It’s been a godsend to be able to sleep in my own bedroom again. And I don’t know if it would have been any different with any other type of adjustable beds but the fact is that the adjustable bed is helping me. Very satisfactory!
Reviewed Oct. 16, 2013
I first heard about Craftmatic years ago when I was younger. I think a friend of mine’s parents had that type of bed. I started wanting to sleep on my back and when I did on a flat bed, I started having back problems. So my doctor was saying, “Try pillows under your knees,” and all this kind of stuff. I wasn’t having back problems before. I just wanted to start sleeping on my back, as crazy as it is. I’m a woman in my 40s and I hear the more you sleep on your side, the more wrinkles on your face. So the pillows on my knees, I said, “This is ridiculous.” And so I remember my friend’s parents having a bed and I know that I’d seen them in the stores but I just knew that this was a company that had been around longer than any of the others.
I don’t like Tempur-Pedic. I knew I didn’t want one of those. I went online and searched Craftmatic out and then the guy called me and we worked through that, on getting the right bed for us. So I wanted a queen. I was insistent on the queen and he was taking our measurements and my husband’s a bodybuilder guy and he’s like, “Your husband’s never going to fit on his side of the bed. You guys would have to adjust and you might as well get a king and adjust together because he’s never going to fit on the bed.” That’s why I reluctantly said okay. I had to change my bed frame to a king, but he was right because my husband’s shoulders belong to the king. So it worked out. We just had to get a new bed frame for it.
I never had back problem. That’s the thing. I never really did. Now, I can sleep on my back and it doesn’t hurt. It’s very comfortable. It took a while to get used to as crazy as that is. Again, by our height and weight, they decided the mattress that they thought I would need, and I was like, “No. I really like a soft mattress.” And he’s like, “You’re light and small. You need a more firm mattress.” I let the sales guy tell me what mattress I needed and then in the end, I was right. But I called them and I said, “I hate this mattress. I need a softer mattress.” And they were fast and got me the better mattress. And once I got that mattress, it’s been great.
I have recommended them already. And I know it’s hard. I was trying to go for Craftmatic. That’s hard because my generation likes to shop online but they like to see. They shop online for the best deals. And I found them. They need to start doing fairs or something where people can actually feel the bed. And then they’ll go, “Oh, yeah, I saw that bed at the fair. I’m going to go online and buy it.” And I also told her that I thought they should have a Facebook, get people involved.
Reviewed Oct. 16, 2013
I love my Craftmatic beds. I’ve slept so good since I had them. I wasn’t sleeping very good. I’d recommend them.
Reviewed Oct. 15, 2013
I wanted to try the bed because I’ve been having a lot of trouble with my back and I have had steroid shots and this and that and they didn’t seem to be doing any good. And then I thought, “Well, let’s give this a try and see what happens. I’ve got to do something.” So we went ahead and we ordered the bed and that was it. The bed has helped. I didn’t have to have an operation or anything like that. I just had a back problem that needed to be taken care of. After I received that bed and started using that bed every night, it was absolutely wonderful to wake up in the morning and not having the back pain.
The sales rep was Paula and we had a nice talk on the phone about the bed. And the one that we bought it from, she was fantastic. She was wonderful. And I was really quite pleased with her. As a matter of fact, she was a reason why I got the bed because I told her my plight and she said, “Well, I do believe that this might be the answer to your problem.” And it was. I would definitely recommend it to other people.
Reviewed Oct. 15, 2013
Eleven years ago when my husband died, we had a king bed and then I wanted to get rid of that and that’s when I got my first Craftmatic, but I got a twin. And I had that up until last year. And that’s when I traded that in for a full sized bed. Everything with the sales rep and delivery team worked out well.
Reviewed Oct. 15, 2013
I had a terrible, terrible case of GERD. And yes, the Craftmatic bed helped. My favorite feature is I can put it up high enough. I can see my TV better than lying flat on my bed for one thing. And then I lower it down some when we’re going to sleep. It’s a comfortable bed. However the delivery team was not all that great. They nicked my wall. And I have a custom paint job in here and he didn’t even say, “Oh, I’ll get that fixed,” or anything else. He just said, “Oh, sorry,” and that was the end of that. So I had to fix it myself. I’d have to give them a 4 because of that. Overall, the experience is pretty good.
Reviewed Oct. 15, 2013
I was familiar with the name, Craftmatic. I’ve heard it for years. I guess I saw an advertisement on TV and it kind of made me think that maybe that might be something that I should get for our son. Our oldest son is 43. He has a medical condition and we thought that it would be ideal for him. We used to have to prop him up on a lot of pillows. So he can’t lay flat or anything. He has to be propped up and the bed helped. The salesperson was very helpful and answered all my questions. The delivery team was fine. They did a good job. They brought it in, set it up, gave me instructions, and gave him instructions. It was fine, good experience. I’d recommend them.
Reviewed Oct. 15, 2013
I first heard about Craftmatic from advertisements on TV. My husband had been sick in the hospital for seven months off and on and they wanted to get a hospital bed in here and I said, “No, I’ve seen enough hospital beds.” So I decided I’m going to get a Craftmatic bed. That way, he can put himself up or down or whatever he wants to do. And also, the nurses and the aides that come to see him can also put him up. The bed is helping for sure.
The sales rep and delivery team were okay. They were here and they were just carrying stuff in and moving. The gal that sold it to me talked to me last week. She called me and I was just wondering. I was telling her that I’ve noticed that the mattress is about one and a half to two inches shorter than the frame. I’ll have the bed sticking out of the top of the bed. I’ll have the frame open. There’s no mattress there and the mattress should be up against the wall. But if I do that, then the bottom part of the bed has got almost two inches without the bed. So I was just wondering if that’s the way they were supposed to be.
I’m glad I got it especially with my husband. It’s so much easier now because he still can’t walk and lost so much weight. So it’s easy for the both of us to lift him in a certain way. If his legs are up, we can pull them up to the top of the bed. He won’t slide. We’ve learned different tricks about it. So we’re satisfied with it.
Reviewed Oct. 15, 2013
I had done significant research on all electric beds that allowed a certain height and had certain features that was necessary for the condition that we have. I didn’t look at price. I looked at people’s opinions, the particular features of the bed, and the differences in height, and Craftmatic came out as the top. The sales rep was a lady. It was over a year ago. She was very, very helpful because it was a decision that needed to be made when there were so many home circumstances that were very difficult. And she led me through the process that made it as easy as possible to coordinate the delivery and also to select the right bed. They were very customer friendly during a difficult time of my life.
Reviewed Oct. 15, 2013
I worked in a hospital and my mom had broken her leg and I needed to get her some type of bed that would lift up and help her get out to be able to get more mobile when she got out of rehab. And that’s where I looked into Craftmatic. When I saw the advertisements, I liked the advertisements. The bed has helped big time with my mom. It still does. The sales rep and delivery team were excellent. They were really, really good and very helpful. No problem at all. I would highly recommend them. I thought the bed was pricey but when I got it and my mom used it, she loved it. The mattress is so comfortable, it’s so worth it. And it did exactly what I needed it to do for her, to help her at the time. And even now, because of her condition, she does elevate the head and the shoulders and that’s also very important for her with her problems.
Reviewed Oct. 15, 2013
We’ve been hearing about Craftmatic and seeing them on TV. I’ve got a bad back. I can’t lay flat and the bed has helped a little bit. My favorite feature is the one where the feet go up and the back goes up. I like the bed very much.
Reviewed Oct. 15, 2013
We needed a new bed. So we thought the adjustable bed would be good. We had been looking to get a new bed that was like the Craftmatic. We looked at several ones. We looked locally and we just decided we liked the Craftmatic the best. It is helping. Interaction with the sales rep went flawlessly. The only thing that stood out was the delivery of the bed. It did take a little bit longer than what I had anticipated for them to come up. They had to reschedule once. And that was it. My favorite feature of the bed is that both sides are adjustable. My wife absolutely loves the bed and we’ve had it for a year and we’ve had no problems whatsoever. It has met our expectations.
Reviewed Oct. 14, 2013
I’ve had a Craftmatic bed for about 13 or 14 years now. Somebody came to my house. They come around door to door. I bought the first one. I was out in Arizona and I moved back here. I had no way to move the bed. So I sold it out there and I came back here and I bought another set. We’re both old and crippled up and we need a good night’s sleep. You raise yourself up. I’ve got problems with the shoulder and back problems. I’m 88 years old and my wife’s 85. So we enjoy it quite a bit. It’s helping. I wouldn’t be without one. Interactions with the sales rep and delivery team were fine. They were great.
Reviewed Oct. 14, 2013
I got hurt and so sick to the extent that I couldn’t sleep in a bed and I slept in a chair. So I slept in a chair, I guess, for six or seven years. I finally said to the wife, “This is stupid. I’m going to be in this chair until I die.” I said, “This Craftmatic company, I’m going on the internet and look them up,” and I did. They seemed to be pretty good, so I sent for them. They came up and they weren’t exactly perfect when they got here, I mean, in the sense that I was comfortable. The situation is they send you a mattress that’s hard on one side, less hard on the other. And if you don’t like it, for shipping, you can call them up and they’ll send you a soft mattress. So we call them up and I got soft mattresses. And that was like the greatest thing in the world that ever happened to me.
When I sleep on there, I sleep all night. I get a wonderful night’s sleep. And the strangest thing has happened. When I first got them, I had to raise the foot and I would raise the head. I get maybe five hours of sleep at night and I thought, “That’s better. That’s good.” But as time wore on, I guess it was just my body acclimating to the bed, but now when I sleep, I don’t raise the foot at all and I only raise the head just the tiniest little bit. And I can practically sleep now on a regular mattress all night long with no ill effects, if it’s a soft mattress. So I’ve praised them very highly. As far as I’m concerned, it was a terrific situation for me anyway.
The experience with the sales rep and delivery team was sensational. They just brought it right to the door and did everything. They took away all the old stuff and put the new stuff in. And several months later, when I called up and told them I wanted soft mattresses, they sent them to me for just the cost of sending them to me, and people came and put them in for us. It was great. It was about as good an experience with dealing with a company that I’ve ever had. They really were first class.
Reviewed Oct. 14, 2013
My husband was to the point where he hated the bed we were in. He couldn’t sleep. He was using the recliner and I’ve told him for a number of years the kind we needed was a reclining bed. We checked out some others but I guess the reputation of Craftmatic and what we’ve heard about it was why we went with them. The bed has helped. He’s able to sleep in the bed. The sales rep and delivery team were all really good. Our favorite feature of the bed is probably the positions. It’s fantastic! If it’s not comfortable one way, you can fix it another way.
We’ve had a fellow come who was selling them before they stopped having salesmen in the area come here and demonstrate it, go through it with us. This was five or six years ago. He’s had it for a long time and he really recommended it. That’s why he started selling them. He was really fantastic and helped me out, gave me a lot of tips on different things. It was a great experience.
Reviewed Oct. 14, 2013
I was looking for a bed that could be lifted vertically as well as horizontally. I have multiple sclerosis and so I needed one not just for current needs but possible long-term needs. I couldn’t find one that suited me locally, so I just looked in the yellow pages and saw Craftmatic and called them. So far the bed is meeting all of those needs. It’s just very comfortable. I guess the main criteria that I had to meet the first time I bought it was it had to be low enough so that I could get into it. So that was the first criteria. And then the others were just more icing on the cake, you might say. I would say it’s excellent!
Reviewed Oct. 13, 2013
I got a friend who has had one for a long time and I was having trouble. And I was in the hospital four times last year. And it was so uncomfortable sleeping on four or five pillows so I decided that I would get a bed. So then I looked in the phonebook, in the yellow pages, and I found Craftmatic, and I ordered it. I can say the bed is helping me. My favorite feature is probably the massage and also that my feet go up and my head goes up. And the Craftmatic people were very good.
Reviewed Oct. 13, 2013
I decided to contact Craftmatic as I wanted to sleep in a bed. I couldn’t sleep in a bed before. I’m having lower back problems so I couldn’t sleep on my back and also have shoulder problems. I couldn’t sleep on either shoulder. I’ve got a hernia. I can’t sleep on my stomach. The good thing is I can sleep on my back now.
The people that brought it out and set it up did not connect my headboard to it. I called about six months later and he sent somebody else to connect it. They came out. He sent the part to me. The people that delivered it didn’t leave that with me. He said they should have.
I would recommend Craftmatic. The one thing I’m not real, real happy with is that I don’t have a headboard that’s really made for that Craftmatic bed. And I’m not even sure that it can be fixed any different. At the head, there is a hole. It’s a wide gap between the headboard and my bed. But when it’s made up, you’ve got that. You can actually put your pillows in between it. But the bed stays still now. Because he told me it would go on any headboard but it doesn’t look good like that. I’m not even sure they are responsible for it. It might be that I just need to buy another headboard but at this time, I’m not even sure I’m going to buy another headboard. On the other hand, the people he sent out here were very nice, my bed works good.
Reviewed Oct. 13, 2013
I just wanted an adjustable bed so I talked my husband into it and we bought one. I’m on my third one. I really like Craftmatic! I like that I can sit up in it and watch TV. I had a very nice experience with the Craftmatic sales rep and installers. They’re great!
Reviewed Oct. 13, 2013
Of course, I knew about Craftmatic for years from advertisements in newspapers or magazines and on television. But how I came about to doing it, I had been diagnosed a year ago with esophageal cancer and I had an operation where they actually removed my esophagus. The end result was I had to sleep in an inclined position. I would not be able to lay flat any longer. When I was discharged a year ago from the hospital and I came home, I slept in chairs. There was no way I could sleep in a bed. That’s how I came by to order the Craftmatic bed.
I tried propping the bed up and whatever. It was an expensive bed. It went seamlessly. We had no problems. I called, it was delivered, they set it up, and I started using it right away. We still do, and I’ve had it for over a year now. And it’s been great! It certainly answered my problem! Overall it was an excellent transition right from calling them on the phone to having the white glove delivery and setting it up into the house.
Reviewed Oct. 13, 2013
I had been hearing about Craftmatic for a while. That was my main thing. It wasn’t a fly by night type of company. But what made me decide to go with them is I got neck and back injury and I have problem sleeping because it’s hard to lay flat, lay in one position. So I was looking for an alternative. And so I decided to check them out. My sleep is better than it was. It’s not a cure all but it’s better. The only part I don’t like about it is the split bed. I wish they could figure out a way to make that not as intrusive. So far so good.
Reviewed Oct. 12, 2013
I had bought a brand-new mattress I paid $1700 for and I couldn’t sleep in it. I saw the ad and I was having problem sleeping and I was having head problems at the time and it was just terrible. So I talked to my daughter who’s a nurse and decided to go ahead and check it out. So she did and ordered it. Sometimes the Craftmatic is helping me get a better night’s sleep. I think I like the leg adjustment best. The interactions with the sales rep and installers were very nice. No problems. They’re very cooperative. It was fine.
Reviewed Oct. 12, 2013
I had a heart attack, and I was having problem sleeping, but I couldn’t prop up my bed. My pillows and all that didn’t do it. I went online and did some looking around to see what type of beds we could have and I decided to go with a Craftmatic. It’s helping me get a better night’s sleep, because I finally got to where I could actually sleep laying down. It’s ideal because now I can go to bed early, watch some television, and so on. I’m 87 years old. So it’s kind of a relief.
The Craftmatic people were fine. The crew just came in and delivered it and they set up the basic bed. And then from then on out, you better take care of it yourself and we did. As far as dealing with the people that I dealt with, the only people I saw were delivery people. But we’re contented. We’re happy.
Reviewed Oct. 12, 2013
I saw Craftmatic on a magazine then we saw it advertised on TV, I think. And I called my son and said, “This is what I need.” And he bought it for me. I’ve had some bad back problems and I’ve had both my knees replaced so getting up and down was beginning to be a problem for me. The Craftmatic bed has helped with that. I’d say it’s lifesaving because when I got my bed, I was sitting in my chair to sleep because I couldn’t lay down flat. And the sales team and delivery were wonderful. They were here right when they were supposed to be. They just got in, got it together, and got out. They were very nice.
Reviewed Oct. 12, 2013
I was just looking on the internet and looked through it and I just picked Craftmatic. I wanted to get something I could sit up with. And the vibrating and stuff like that, I like that. I do sit up in bed and watch TV, so it’s comfortable.
The delivery was fine. There was a little tear in one of the coverings on there and they just came over a couple of days and fixed it. No problem. I haven’t really had to deal with them since then.
Reviewed Oct. 12, 2013
I was having problems so by lifting up the head of the Craftmatic bed, I was able to sleep a lot better at night. I saw it on the television. So I called one of the salesmen and he came out and talked to us about it, and we decided to buy one. The experience with the sales rep and delivery team was very satisfactory. They told me how long it would take to get the bed, then they came and they set it up and everything. I’ve never had any problem with them on it.
Reviewed Oct. 12, 2013
This is the second set of bed we’ve had. My wife is handicapped. She’s got to have a hospital-bed-type bed that you can raise the back and foot. The Craftmatic is helping her with all of that. The crew was good and they were here when they said they’d be here. They got it in and got it all set up pretty quickly. It was positive. The Craftmatic bed makes our life easier!
Reviewed Oct. 11, 2013
It’s probably in 1978 when I first got our Craftmatic bed. We tried it and we really liked it. Things change where I didn’t need the double twins, king size, I ended up getting the regular size so I enjoy it. It helps my legs as far as swelling and also for the back and just the comfort of it. I have recommended it to people as far as what they have. I always said, “Craftmatic is what I’ve got and enjoy.” My daughter has another kind that goes like that but she got it before I got the Craftmatic.
Reviewed Oct. 11, 2013
My twin sister has Craftmatic. She tried them for almost 20 years. She recommended those over the Tempurpedic ones that are advertised. She said she and her husband have never had a problem with them. My husband was having a problem so we decided to go with them. And the bed’s helping with the problem. We like being able to put it in different positions. Best product we’ve ever bought! Not to mention, the delivery team was good. They were like 2 days late, but they deducted some of the price off the Craftmatic for our inconvenience because we had no bed to sleep in. They gave us a discount on it because of that problem.
Reviewed Oct. 11, 2013
Originally I saw Craftmatic on TV. I took a chance. My husband’s disabled and needed help with things. It’s really a blessing for us. The bed has helped. I like the fact that you can raise the head up a little bit and sit in different heights. I’ve been extremely satisfied.
Reviewed Oct. 11, 2013
We heard about Craftmatic between 35-40 years ago when we got our first Craftmatic bed. Very honestly we were young and lazy, so we wanted a bed where we could sit up and watch TV. Recently 2 years ago, we called up and we saw it on TV and said, “Hey, let’s get some new Craftmatic bed,” which we did. Because the old one we have has the cable that went to the motor, and the new one is remote control, so we thought we’d modernize.
The people at Craftmatic were very good. We had a problem - when they delivered them, they had caster on the bed that would not work. I said, “We have to get some different casters." They said, “I’ll tell you what we’ll do. Do you know where they are?” I said, “Yes. I had to pick them up.” They said, “Fine. Pick them up, we’ll give you $100 off the bed.” They tried in every way to satisfy us. Pleasant, cooperative, just a pleasure to do business with.
Reviewed Oct. 11, 2013
We’ve had this bed for almost over a year now. We purchased one because of my husband’s problems, and it’s very much so helping him. He can sleep elevated. For me I like the part where I can raise my legs up and it kinda help circulation, my tired feet or something.
My husband was actually the one who’s on the phone with them. The delivery people were pretty good. They arrived on time and went right to work and everything. They’re very friendly. I know my husband complimented some lady - she was very helpful, very friendly. Overall it’s very good customer service. It’s probably one of the best decisions that we’ve made!
Reviewed Oct. 11, 2013
I’ve heard about Craftmatic for years. I saw the new commercial that they had. Actually I was in a hospital when I had my surgery. And they’ve had the adjustable beds in the hospital and I would sit comfortable. When I got out of the hospital, I decided to check into it and see if I could get one so I called Craftmatic. I found them up on the computer. They gave me financing and I wouldn’t have gotten one. It’s nice and it’s what I needed.
We had a little glitch with the delivery. Other than that, everybody was real nice and courteous. After they delivered the other parts, they put the new bed together and everything. It was real nice.
Reviewed Oct. 11, 2013
My husband talked to a salesman very long extent and it was a very good conversation. It was very informative. Then we decided that maybe we would get a Craftmatic. They were great and outstanding. They were very friendly. They did their job as a team. They worked real good together. They did everything just right.
I had trouble sleeping. I needed to sleep like in an upright position a little bit and that’s really great because we were using pillows before. We’ve already told friends about it. They all get on the bed and say, “Oh, I wish I had one!”
Reviewed Oct. 10, 2013
My husband was very ill and he had to more or less sit up to sleep. And so we had heard of Craftmatic beds. With Medicare’s help back in those days, we got a Craftmatic and I got a twin one - one for him and one for me. I put the two of them together. We made them up separately but put a spread over the top so it looked like a king sized bed. And so I had that until last year. Then I had been very ill and the mattress was beginning to show some wear. After 30 years, you would think it might. So consequently, I just went back to Craftmatic and I was going to get a mattress but ended up with two beds. The delivery team was very, very nice and they set it up and then showed me the new setting and everything. They showed me how to use it. They were very, very nice. And as far as the team from Craftmatic, they’ve been really great.
I really love the bed! They’re very, very comfortable. I put it in one setting and that’s where I leave it. It stays pretty much in one location or one setting. I just love it. I’ve always been very, very satisfied with them.
Reviewed Oct. 10, 2013
I have severe sleep apnea and I had the CPAP machine and everything. When I moved from Georgia back home here to Santa Barbara, one of the things I wanted to do was get an adjustable bed. I had been researching Craftmatic for quite some time. I just found that based on their design, the fact that they have spring, and that they have been in business for so long. I checked out some of the other beds like the Sleep Number and some of those other beds, but it seemed like too much hype. You can adjust a number kind of thing. And people that I had talked to that had different beds, but of course, they’re older, they’re seniors. I’m in my late 50s. I like the fact that it was the only one that I found on the market that actually has a safety feature underneath like my mom has one - and hers is a different company. The way they have the motor underneath is not very child and pet friendly. In other words, they’ve had incidents of children and pets getting trapped and injured. But the Craftmatic has a safety feature in there that that doesn’t happen. I like that feature.
Sales and delivery went terrific. In fact, when I told them I was moving into a new place and I wasn’t sure it had carpet and I wasn’t sure if I was going to get to replace the carpet with hardwood floors, they actually said, “Oh okay, no problem. We’ll send you both setups.” So they sent me both so that if I ever needed to change because I guess there are different legs. They also sent me something because I’m taller. They made that accommodation. So instead of the standard 20 some inches, I think it’s like 30 inches. And the installation was just an absolute breeze.
The salespeople, somebody was asking me something about this foam. Everybody was coming out with the foam mattresses and everything. And I said, “I’m trying to explain to my friend why the standard with all the cushioning and the spring and all that stuff. The regular, old-fashioned type, solid mattress is better than the foam.” And I said, “I can’t remember why but on my research, I thought it had to do with something that it eventually doesn’t break down.” And he says, “You’re absolutely right. The mattress you have will last a lot longer because it has the springs and stuff in there, and you get more support out of that than you do with the foam.” The Sleep Number ones that have the foam. They’ve always been exceptionally helpful. I like the mattress. The mattress that I got was like a premium mattress which is firm on one side and then if I want to switch to a medium firm, I can just turn the mattress over.
They asked if I wanted to do a commercial but I said, “I’m still trying to unpack my house.” I’m a very selective consumer and that I want quality and I want the best bang for my buck. So much is made in China. We’re so used to quantity over quality, and I am for quality. Money is no object when I want to get quality. But I really thought their price overall was surprisingly reasonable compared to the other beds that I was looking at. In fact, I even talked to my cousin and she has the Sleep Number. And they have the king with the dual and she has sleep apnea, too. I guess they had a Beauty Rest or whatever and then they got this Sleep Number. She says, “It’s a bunch of hooey. It’s not that comfortable. I just can’t get comfortable.” And I told her about the Craftmatic. She goes, “Maybe we’re going to move this one into our guest bedroom and get the Craftmatic.” I think it’s a very good product!
Reviewed Oct. 10, 2013
We bought a Craftmatic for my husband. He was in rehab and he was tired of the hospital bed. So we just started looking. We had a little trouble at the beginning because of the height. It was supposed to be a certain height but they came and changed it and made it to the height it was supposed to be. We took all these measurements. But everything went well. I’d say they were courteous and very helpful. They came and done it and we just had to wait a little while before they could get back to do it. It was especially made so he could get in and out of bed. So this one was lower.
He didn’t get to use it very long because he had a stroke. He passed away on August 7, 2012. But I kept it and I’m sleeping on it, but I haven’t been raising the head or the foot or raising it up and down. The bed is fine.
Reviewed Oct. 10, 2013
I believe that we saw Craftmatic on TV, but we knew about it. My husband’s got Lou Gehrig’s disease. He didn’t want a hospital bed and he wanted me to be able to sleep with him in bed. That’s the reason why we purchased it. I have acid reflux and it helped me with that. Then I had some surgeries to my face and I had to be at a 45-degree angle. So that helped. And then being able to raise the legs also kind of balanced that position out. That’s how my husband slept the whole time. I think it’s a great product for anybody that needs to adjust their bed for their illness or whatever.
Reviewed Oct. 10, 2013
I’ve heard about Craftmatic beds for years. And then I was looking on the computer and I really needed it for health reasons. I really liked this lady, Virginia, that I talked to. She really was very helpful to me. I had so many questions and she was so informative. What I didn’t like, when the bed did come, it was missing a bottom bar and they had to take the bed back because it was damaged. It seems like somebody may have sent that back or they picked up the wrong bed. That shouldn’t have come out. So I was held up for a while waiting for another bed to come. I couldn’t use it when it was set up. I wasn’t happy with that part but stuff happens.
I like the bed. I have no complaints. I like the fact that one side of the mattress was firm and the other side was less firm. So you had a choice. I like the fact that they work independently and they have everything. You got the heating blanket underneath there, the bed and the mattress there. It’s got a lot of different positions and it’s got the massage. I thought I would like the firm mattress but then when I turned it over and slept on the other side, I realized I really like the softer much better. So I was lucky to have that option. But there is one leg that seems like it’s bent underneath the bed. To me, that’s not a very good thing. So I’ll have somebody come out and look at that. But as far as the bed itself and everything, I’m very happy with it. I’ve recommended that bed to a lot of my friends.
Reviewed Oct. 9, 2013
I have had two sets of them. I got my Craftmatic several years ago and then when they started getting older, I wanted to replace the mattress so I just bought another set. Craftmatic has been around probably the longest. I’ve heard a lot about them. And then buying the first set and having such luck with them, it just made me purchase that again instead of any other brand. I knew there were a lot of other brands out but I knew that I also liked the Craftmatic so I just purchased it again. I enjoy them because mostly I can watch the TV bette. That also helps with that.
I like the different positions you can put it in. And basically, the vibrator. I use the vibrator a lot. It’s been excellent.
Reviewed Oct. 9, 2013
My wife and I both have medical problems. That’s the reason we wanted one. And we knew about Craftmatic for a long time because a friend of ours had one. We didn’t know about any other adjustable beds at the time. We only looked at Craftmatic.
It’s very good except the vibrator on my bed. They are two twin beds and the vibrator on my bed wasn’t working. But they did come back and fix it. My wife really likes the vibrator. I like the idea that it’s adjustable. I’d say it was excellent.
Reviewed Oct. 9, 2013
My daughter found Craftmatic on the internet, on her computer. She was the one that went through to get it because at that time, I was very sick and I needed a special bed so I could get in and out of it good. So she went ahead and made the purchase for me. Everything went through and my doctor agreed and so forth. Then just one thing followed right through another, and then I finally got it. The delivery people did well. They put it up for me and there was no problem. I never did get a headboard, but I still got the tools and everything. About two years ago, I started paying on it and I finally got it paid for. Then I’m expecting my insurance to reimburse me but they haven’t done it yet.
I like my bed because it helps me get in and out without having any problem. I didn’t have to have a contraption that I would have to put under my head and under my feet. I’ve already got it made in the bed. I don’t have to have one of those head lifts and feet lifts that I would have to take off from time to time. I can raise my head up and my feet up, and I can use the massager if I want to or whatever.
Reviewed Oct. 9, 2013
Years ago, I wanted to get a Craftmatic but I could never afford it. I have known about Craftmatic beds and I’ve heard about them. I just wanted to try a Craftmatic bed so I got one. I like that it raises up, puts the head up in an angle. It’s helped me with acid reflux. I also like the massage. It helps my back. And it’s easy to change your sheets. It’s very nice. I have had a problem with my massage thing and they came right out and repaired it. They’re pretty good.
Reviewed Oct. 8, 2013
Two and a half years ago, I was involved in a serious car accident that quite frankly I should not have lived through. Almost every joint from wrist on down through ankles was damaged or broken in the accident. So I have a lot of arthritis and they’re still working on trying to control my pain. So having a bed that you can elevate and take pressure off of certain points in the body is very helpful.
I heard Craftmatic’s ads over the years on TV and radio. I ordered and they set it up for us without too much difficulty. Ours is a king sized but we got the two twins put together. So my wife and I both have independent control. Because she has problems with her knees, so being able to change the position of her legs in bed helps with the pressure on her knees. I like being able to elevate the different parts of the body, either lifting the legs up or raising your head up. It delivers on what is advertised.
Reviewed Oct. 8, 2013
I love my ex-husband. He was overweight and he was having lower back issues, so he couldn’t sleep flat. Our older daughter who lives with him was saying, “Mommy, he sleeps in a recliner every night because he can’t sleep flat on a bed.” And then every time he came out to visit, he would sleep in a recliner and I just said, “This is ridiculous.” So I started looking up bed companies and everybody that had an adjustable bed didn’t have the 30-day trial period. So I was very hesitant to buy him the Craftmatic because I didn’t know the hardness or what thickness of the mattress to get him or whatever. So I took a shot because they said there was a 30-day in-home free trial. I bought him the bed. The salesperson was very nice. The delivery went well. I had it shipped to him in Brooklyn.
He loves the bed. He loves the adjustability. It’s kind of just sleeping on a recliner but he has a lot more room because I think I got him the queen sized. He has been sleeping through the night. He’s been doing better at work. He is just so thrilled. It was the best thing I could have gotten for him. He’s the type of guy that will never do anything for himself so it was nice that he accepted the bed. And he’s so happy. I wish I would have gotten it when he first hurt his back because there was no reason for him to suffer for two years before I got him the bed. But we’re thrilled with it. He’s a new man. Everything was just perfect on the whole bed. Perfectly satisfied.
Reviewed Oct. 8, 2013
I heard about Craftmatic in 1988. Back in 1988, they had Craftmatic and they had another brand. We tested them both out and decided the Craftmatic was the way to go. My mother, sister and I bought one that same year. I got it just for basically a good night’s sleep. I didn’t have any health problems. Back then, I was in my 30s. I moved to Florida from Ohio last year and I had the bed for approximately 30 years. I sold it because it was too heavy to take along.
I bought a new one last year here in Florida. Well, it’s improved greatly from the first one. It’s much quieter. I like the remote control, the massage. The new remote doesn’t have a wire. The old one did. And the mattress, it’s hard on one side and softer on the other. And they’re better mattresses. I can adjust it up. As I get older, the feet hurt more and the legs hurt more. So I can put the feet up and I can put the head up. Very comfortable and good for you. There are quite a few things that I like about it.
Reviewed Oct. 8, 2013
I had both hips replaced and I was having trouble sleeping laying flat on my back. I had been sleeping before that in a recliner chair because I had to sit up in order to sleep. So then my sister came up with the idea of getting one of those Craftmatics. She was the one that found it and I think she saw it advertised on TV or something like that or maybe in a magazine. I had heard of them before myself though on TV. We didn’t really check into any other brand. My sister suggested that I get one. I said, “Fine.”
I’d say I’m very pleased with the bed and all that. I have no qualms about it. I enjoy it. It works fine. I just like the fact that it cranks up like that and I can adjust it, like the foot comes up and the back does and everything. I just like everything about it. It’s helped me sleep. I sleep good on it and I’m happy with it.
Reviewed Oct. 8, 2013
My back was broken. I had vertebrae replaced and I have to sleep. I can’t lay flat. If I go to a hotel on a trip or something, I just ask for five pillows and I just make my own little adjustable bed with pillows under my legs and my back. We were thinking of buying an adjustable bed. I thought a friend of mine had had a Craftmatic because I heard the name and then I called her and then she said, “No, we got something else.” So I just looked into it on the internet and called.
I’ve been sleeping in a recliner for 11 years. I now sleep on the Craftmatic. It’s really comfortable and wonderful. It has helped me a lot. I really appreciate to be able to sleep in the same room with my husband. It’s really good. I don’t use the vibrator ever. I find it to be quite loud. It bothers me. I like to put up the legs and the head. It’s just that it makes that reclining position that I like. I can have my head up and I can have my knees up. That’s the best thing. Comfortable and wonderful. I love it!
Reviewed Oct. 7, 2013
We’ve had a Craftmatic bed for probably 12 years. I just got a replacement bed. We got it because my husband had a back operation with a steel rod in his back. I like that the bed lifts up and down on both ends. The nice man came out and showed it to both of us. Of course my husband couldn't go to a store to look at any bed. I checked prices of others and it was affordable so we bought it. It’s excellent! And it's so easy to make the bed because all you do is lift the head up and you take the sheets off. Then you wash them and then you put them back on with the head up. Put the head down then you lift the foot up and you put the bottoms on them and you let head down and it will pull it straight. It is a wonderful bed.
Reviewed Oct. 7, 2013
At that time there was only one that was advertised on television - the Craftmatic bed. It helps me with my back problem. I like to raise the head and the foot, and the vibrating (but I forget to use it). The delivery team set it up and showed us how to use it, all taken care of. It's excellent. I’m very pleased with it.
Reviewed Oct. 7, 2013
I have a brother-in-law that got one. He had had it for about 10-15 years and it's still working good. I fell down the steps, and my feet was swelling. I can’t get the swelling down. It was like that for a year. The doctor said, “Get your feet raised.” I have a lift chair, but the lift chair is just no good. I decided to go with the Craftmatic because it had a good service with my brother-in-law. He’s a big fellow too and he seemed to like it. I offered to buy his because he said he had a lifetime warranty. I wanted to see if he would sell it; he wouldn’t sell it so I knew it was a good bed.
The bed took the swelling down. I think it's all good. Everything works pretty good except they set the bed up but they never put them together. We wanted them to put some things to keep them together because it’s 2 beds but it’s one. We ordered the full size one and a little bit longer because I’m tall, especially if you’re gonna raise the bed. On the other hand, I expected a lot from the people I talked to. It's a little bit different when you don't have a salesman come out. It's a little bit different when you don't have brochures. I took everything over the phone what I was gonna get. For example I had to call back and said there's no feet on this. They were good about it. They sent it out and charged me nothing.
It’s a really good bed. It’s strong and holds up. I’ve had it a year or two now. It’s really doing good, other than it needs to be locked in with the other bed.
Reviewed Oct. 7, 2013
I have a medical problem. I have to sleep with my head elevated. Therefore, my husband had taken blocks under our bed and finally he decided that I may be more than that. He decided to get Craftmatic to help me with my problem. My husband saw it in yellow pages I think. It's good because at night, I can raise the bed to where I’m sitting up straight. My husband says the bed is satisfactory, but the mechanism was misrepresented to him. They told him that mechanism couldn’t be found anywhere else. They told him that the bed is US made and that factory is the only one that made it, but the factories are in NC - it’s sold other beds. He could’ve gotten the same bed locally for $1700 cheaper. But overall my experience has been very positive. Can’t get enough. I’m satisfied with the bed.
Reviewed Oct. 6, 2013
Well my sister bought a Craftmatic some years back and that’s how I heard about it. She had multiple sclerosis. She had it down through the years and had to get a new one. The Craftmatic bed is better than a hospital bed. It's larger and it’s more comfortable. It's wonderful and convenient.
Reviewed Oct. 6, 2013
It is very good from the start. The gentleman I talked to was very helpful. He explained the bed to me, what was available, what the procedure was as far as shipping. The delivery team was good. We had a little problem with the leg. We called for help there and we got help. It’s been a very pleasant experience.
Craftmatic has been around a while for one thing. I listen to testimonies of people and it’s just the name that I've heard of probably most of my life. So, I thought I should be able to trust it. I know the bed really helps my husband, and he can adjust the bed, raise it up. It’s a very comfortable bed.
Reviewed Oct. 5, 2013
I had some knee replacement done and I also had hiatal hernia where I had to have my head elevated at night. I was using one of those wedge pillows and I would fall off it. It just wasn’t comfortable. And I thought, “Oh this bed would be perfect for that because it would raise my head and I won't have to bend the mattress up or whatever.” So it worked real good for that. It was great for my recovery from the knee replacement when I needed to have my legs elevated and stuff like that, and it still helps with both of those issues... because I still have some knee issue. And I love the massage. When I'm really tired or if I’ve done some strenuous work and my body is just aching, I put on that massage and it really helps.
I chose Craftmatic because of their reputation and they've been around for a long time. And I needed to replace the mattress on my old one. I’ve had it for 27 years. The actual foundation was sort of several plastic things and they had popped out, they were like stapled on. And I had tried pushing them back in and they were still falling off, and it just was looking pretty bad. I thought I probably need a new foundation too but it looks like it was attached. And I asked about that. They didn’t have that at the stores, the mattress.
When I first called at Craftmatic, they really didn't talk about just getting a mattress so much. So I thought well let me just check the stores around here and see. When I went and looked at the stores, they gave me a price for buying a new adjustable bed. As I said, you can't just buy the foundation - you got to buy the whole mechanism and I'm like, “Oh”... So I was looking to do that and I’ve got a price and so then -- “Let me call Craftmatic and get this explained again.” So I talked to somebody that knew what I was talking about and they were very helpful. When they found out how long I’ve had the bed and everything, they said, “Let me make you an offer you can't refuse.” Well, they gave me the price of what just a mattress would have cost in a regular store. And I said, “Yeah I will definitely get a new bed.” So I got a whole new Craftmatic bed.
My friend took my old bed (he and his son just love it). He’s in high school and he's on a football team and when he tried out my new one, he said, "Oh bad, I gotta have this in my bedroom because I need this after football practice!" And my friend’s son is 45 years old and he was like, "Oh, this is wonderful!” So I can say a lot of other people when they try it, they find it was really good. It's a very comfortable, versatile bed that takes care of the many problems that you might have.
Reviewed Oct. 5, 2013
When we first purchased the Craftmatic, it was the only brand in town as far as I know as far as adjustable bed. It was in the late 90's I think or early 2000. There weren’t a lot of other options but I liked it. My husband has back problems. That's the main reason I purchased it. It did help with the problem. He likes that he can lift it at top and bottom and it can take the pressure off his lower back. He still has the back problem but it gives him relief. First I got a regular size bed but the adjustment goes on both sides and I don't need that adjustable. I still have my first bed but we also have the king with the dual control. And I never had any trouble with my first one.
I recommended this bed. My brother had back issues and I recommended it to them and several people, anybody who asks. I know it costs a lot of money but I know it will last for years and years and it has the soft side and the hard side. It just has so many nice features. I’m so pleased with the first one that I got a second one. I wouldn't have any other bed. I might’ve had the Sleep Comfort (that's what we started out with and then the Craftmatic). When somebody is sick, they can actually sit in bed and eat. It's really convenient! I just love it!
Reviewed Oct. 5, 2013
I have Parkinsons. So, it's a little bit difficult for me to get in and out of bed that's why I got it because you can bring the top and bottom up. I called them, and it seems like it was a good deal, it was a good price and everything. So I thought, “Let me give it a shot.” And I bought a bed about 3 months before that. But it was a platform, then I wanted to try the Craftmatic. I had never had one of those and I thought maybe they would help. There was 2 gentlemen. They did great. They explained to me about the top of the mattress, it’s only one side, if you turn it one way it’s softer than the other and one side is more firm. And they put the headboard on and everything for me.
I’ve had the bed a little over a year, and I’ve enjoyed it. I use the top more than anything. Because as I get out, I can bring the top up, and it will hold myself and pull them back down. But I think I need to add a bar or something to the side something for me to grab on to when I have to get out of bed. I know companies do that… It's just something I need to add on it. When things get a little worse, you need to add something to make it better. Overall, the bed does everything that it promises. It has helped me.
Reviewed Oct. 4, 2013
The bed’s helped me very much… it’s been wonderful! The features are all used for different purposes but I guess the one I use the most is the head coming up. That’s my favorite I guess. I always heard they were the best so I went with them. They were great! The people were very nice. It was installed quickly and done properly so it was a very pleasant experience.
Reviewed Oct. 4, 2013
I think I looked it up on the Internet because my husband needed to have the head of the bed elevated. All other things that we tried did not work adequately so I believe I looked up adjustable beds on the internet. I had a very good experience. We’re enjoying the bed and I recommended to a number of people and my grandchildren have already asked me if I would put it in my will that they got the bed. The bed has helped. My husband likes the heating and the adjustable feature, and me, I sleep well on it. It’s excellent!
Reviewed Oct. 4, 2013
I was searching on the internet. I was looking for a new bed because I had back surgery. The reason I chose the Craftmatic bed is because of the adjustability. I didn’t think a flat bed would do anything for me. It’s been tremendous! I mean I’ve been sleeping all night. I’d recommend it 110%. What I like the most is that I can adjust it - everyday it’s a different thing for me; sometimes I need my legs up, sometimes I need my back up. So I can always find a way that I could get comfortable. Definitely the best bed ever made!
Reviewed Oct. 4, 2013
We had a relative who had a Craftmatic bed and they had a bad back and my husband was experiencing the same kind of thing so we decided we need a new bed. We purchased one after we invited someone to come down and talk to us about it. We got Craftmatic because we knew somebody who had it and who enjoyed it and somebody actually had used the bed was good enough for us.
It was fine for my husband. He has now passed on. This was a long time ago. I mean I was just 90 and I think at the time I was in my 50s. I’ve changed it. I’ve had a new bed since Craftmatic. Also, I got a new mattress when I moved into my new house and that’s been about 8 years ago or something like that.
I just fell about a week ago and hurt my side and it was tough getting out of bed at night, but my Craftmatic had little ones that I had put on and it lifted the top up so that I can get up easily and get out of bed. So that was very, very nice. I like it. I wouldn’t have any other bed.
Reviewed Oct. 4, 2013
We never needed one until we got it. We didn’t really know of any other beds. The Craftmatic bed has been good. It’s been helpful. What we use most is the head raising. I will just say that we’re really satisfied because when we got it, it felt good.
Reviewed Oct. 4, 2013
The sales rep was able to answer all my questions. And I like the vibration and the way it raises up while I go to sleep with my back. The Craftmatic bed did everything that I wanted. It helps me fall asleep at night on my back. The only trouble I have is the cost is pretty high.
Reviewed Oct. 4, 2013
They came to the front door of my house and the salesman sold me and I bought. That was like 40 years ago when Craftmatic started. There was no other brand out at the time I was shopping. I've just had bad backs and we used the first bed until I think last year. We finally decided the mattresses were getting a little soft. The bed worked fine. We went in to just get mattresses and wound up buying a brand new bed.
I can sleep. For me it is the most important thing and if I've got a bad back through the day, I can raise the bed or lower it whatever. It’s a gift. I wouldn’t buy anything else. Way good!
Reviewed Oct. 3, 2013
We were talking about it and some of the beds were like a blow up bed of course that I could pop at any time. We figured that Craftmatic was the best bed we get because it has a regular mattress and yes it’s been great. The sales rep was able to explain the product and professional. We love it! The bed has helped me. I like that I can bring it up and down when I need to. It’s been good, except when I read the thing supposedly it came with heat and when I got it here it didn’t have heat. I already recommended it. Two people have bought this.
Reviewed Oct. 3, 2013
It was through mailings, postal mailings back in the early 90’s when I first heard about this bed. I read the advertisement and it kinda struck me as what I might need. I have a severe back problem. If I lay flat my back spasms and this had been an ongoing condition. I’d slept in a big recliner instead of trying to go to bed because I couldn’t sleep. I wasn’t really familiar with any other brands at the time and because I was in a position where I could afford it, I went ahead and talked to them and ordered one and I’ve been very pleased with it, enjoyed it very much especially the fact that I don’t have to lay flat. With the vibrators and the fact that I can elevate it, I get comfort and a night’s sleep without any problem that I didn’t get otherwise. I’m on my second Craftmatic bed, which is actually my third electric bed. I did buy one locally but it didn’t hold up so I went back to Craftmatic. I’m happy with them.
Reviewed Oct. 3, 2013
I chose Craftmatic because they've been in business for a long time and everything - all the research I get on the internet, most of the stuff I saw people had better things to say about Craftmatic than the other people or should I say the other companies. The sales rep that I had took a lot of time explaining stuff and helping me decide and suggesting things and giving me more details than some of the other companies I talked to. She was fantastic!
Actually I bought the bed for my mom. She needed the regular pillow elevator things. They weren't working so her doctor told her to try a hospital bed. I didn't like the way they looked so we looked into the Craftmatic and since she's gotten it, she's been sleeping better than she's slept in the last 10 years.
Her favorite feature is that she can raise the back part of the bed up and down so she gets comfortable. Sometimes she puts it up higher and other times she needs it lower depending on how she is feeling on that day. We’re extremely satisfied!
Reviewed Oct. 3, 2013
Well I've known about it for many many years but actually I got the number from the TV ad. I didn't order the bed because of any medical injuries. I just ordered it for comfort. I have a good night’s sleep. Craftmatic had the features that I was looking for and wanted basically so I purchased it.
My favorite feature is that I can raise the foot and the head and lower it, that sort of thing. It's very comfortable and I think it's very well made. Constructed very well and I had the memory foam mattress. I like that. From time to time I use the massage or vibrator, not frequently but I do use it at times and I like that.
Reviewed Oct. 3, 2013
My neighbor had a Craftmatic bed. I really like being able to elevate the legs on this bed. And mainly for that reason, because I needed my legs elevated, I chose to buy one. The sales rep was very professional and this bed has most definitely helped me get a good night’s sleep. I really like my Craftmatic bed a lot. Very comfortable.
Reviewed Oct. 2, 2013
We saw the bed on television, 24 years ago, and we called them right away and got one and we’ve only had it about a year. The bed has helped us get a good night’s sleep. Besides being comfortable, we love that we can put the back up and go to bed and watch TV. I don’t know why we bought one the first time but we ordered the second one because we think it’s the best one. Very comfortable and it just has all the features we want in a bed.
Reviewed Oct. 2, 2013
I’ve known about Craftmatic for several years. I think I had somebody come and demonstrate one for me years ago but I couldn’t afford and it got to when I could afford it, I bought it. I’ve never looked at another bed. Never even thought about another. We had just a regular bed and I couldn’t sleep because I wanted to lie on my left so we just made the decision to go and get one. I think my wife talked to the sales rep. I can’t hear so good and she’d done the actual talking to the rep and I just think it was what I wanted and that was what she got.
The bed gives me a lot of sleep so I can raise my head up, it sure is a godsend to me. It helps me to sleep better. I raise my feet up and my head and I like the vibrator. I couldn’t sleep on a flat bed and now I’m comfortable. I sleep all night long now and I just love it! I just like everything about it. I would recommend this bed.
Reviewed Oct. 2, 2013
This is our 2nd Craftmatic bed. I have medical problems, and yes the bed has helped me. I like that it’s like a hospital bed - the head and the feet move up and down, the reason I bought it. The sales rep was very professional. They were real good. They explained everything. They came out and put the bed. I had no problems.
Craftmatic® Adjustable Beds Company Information
- Company Name:
- Craftmatic Internet Sales/Craftmatic Mattress
- Year Founded:
- 1978
- Website:
- www.craftmatic.com
