Wendy's Reviews

One particular store on W 90 Lake City Florida.. the bottom of menu was hard to read from the position at the drive thru speaker. Had to pull up and wait for order even though there was very few customers that I could see. They finally brought out order with no straw, napkins or utensils and never asked if I wanted condiments. (Ketchup, sauce for nuggets). My $6 bag had only 3 nuggets.. The burger bun didn't taste fresh. And they did not provide a receipt!!..so I could not share my experience on a survey. This was a disappointing lunch experience. Usually I love Wendy's.. but not this time.

As has always been, the food is fantastic. However, in the new Wendy's in the Carolina Forest area in South Carolina, the personnel in both locations seem to be inept at servicing the customers. Perhaps a manager needs to train better these folks, and maybe have a skilled manager present to ensure a new store is proficient at serving the customers.

When you run a promotion along with a popular movie you should surely know you will be needing extra supplies for the entire promotion. Why are you out of boxes for medium fries, chicken nuggets and chocolate Frosty mix. That's the reason to be attached to a movie promotion. To sell products.

I went to the Wendys location at 2133 E Livingston Ave, Columbus, Ohio. After sitting in the drive-through line for about 15 minutes behind maybe 4 other cars, I notice people talking and laughing behind me by the Wendy's door after indoor hours. I get out of my car and I ask if they (the employees) were going to take orders. The female employee was polite and said the driver in the front was supposed to tell the other customers it was going to be about a 10 minute wait.

I visited the Wendy's on Teal Rd in Lafayette Indiana. Staff was rude as can be. My order was wrong as I didn't complain however, the cashier was rude when I asked for my cup to get my drink. I ordered the new jalapeno ranch chicken, but I wanted jalapenos on the side, not on the sandwich and I realized later that I was up charged for the jalapenos which I shouldn't have been charged at all. I will NOT be returning to that Wendy's and if Wendy's don't get their people under control with their customer skills, I won't eat at Wendy's ever again. This situation rubbed me the wrong way and changed my whole perception of Wendy's.

Generative AI SLOP. I have never been more disgusted in my life. I tried to go through the drive-thru and got greeted with GENERATIVE AI. I am disgusted, I am OFFENDED, and I will NEVER support this company ever again! It gets orders wrong, it tries to UPSELL EVERYTHING. And this isn't even starting with how horrific the food prices have become on top of the quality of the food, making it look like sludge! I am NEVER going to Wendy's again. This company isn't even a shadow of its former self, it's a resurrected corpse.

I’ve always loved Wendy’s, but the fries have been horrible! They taste old and have no flavor!!! Time to make a change!!!

The new spicy chicken is not great at all... have always gotten spicy chicken for 20 years, and this new recipe is too crispy and bland, tastes like old chicken to be honest.

All I was trying to do was place an order and I had to ask like three times what they said. I only speak English and I could not understand the woman. Plus two other times I did not get items I paid for but I just got over cancer and am too sick to be bothered. I went the same night to one in Succasunna NJ and no problem. The woman actually spoke English.

I’m so sick of Wendy's putting salt salt salt salt on their DAMN burgers. It sad there are a billion of people that can't eat salt. They put tooooooooo much salt on their burgers my grand kids could eat the food because of the salt. The baconator already has bacon on it. Why the freak would you put salt on it?

Although Wendy’s is my favorite what totally completely turns me off is the fact that they charge $.50 for barbecue sauce, they give you one with your chicken nuggets. Anything after that is $.50 and I believe they’re a little bit high priced in the first place and to charge somebody for a condiment is pretty sickening. Anywhere else you go they give you whatever you want. Not Wendy’s. So yeah I don’t go there often because it’s big turn off.

We ate at Wendy's at 6th st in Lawrence, KS. We personally hated it. Spend $20 we don't have and it it took forever to get our food then it was all wrong and cold. I'm never coming back. I like Wendy's food but not this location.

Wendy's on St Rose & Spencer is literally the best in the area! Any request as long as it's in their power, will be met! Food is fresh and on time regularly.

I ordered the chicken tenders meal. The chicken tasted a week old. The tenders were small. It cost me $13.00 times two. I want my money back. This was not worth $26.00 plus tax. Please send me a refund. Erin ** San Antonio, TX 78254.

I’ll never go to Wendy’s again. Staff is rude and abrupt when greeting customers. Not like a natural greeting when greeting someone. I found 2 hairs in my chicken tenders. Staff does not have hairnets on or using gloves. So now I know why I found hairs. Yuck.