Wendy's Reviews

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About Wendy's

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Wendy's is a fast-food restaurant chain founded in 1969. It offers chicken sandwiches, salads and Frosty desserts. Wendy's frequently updates its menu while maintaining core items like the Baconator and Spicy Chicken Sandwich. Founded by Dave Thomas in Columbus, Ohio, the chain is known for its square hamburger patties and emphasis on fresh, "never frozen" beef.

Pros
  • Consistently good food quality
  • Clean and well-maintained environment
Cons
  • Inconsistent order accuracy
  • Some staff lack professionalism

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Wendy's Reviews

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    Page 1 Reviews 0 - 10
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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed May 17, 2026

    I visited the Wendy's on Teal Rd in Lafayette Indiana. Staff was rude as can be. My order was wrong as I didn't complain however, the cashier was rude when I asked for my cup to get my drink. I ordered the new jalapeno ranch chicken, but I wanted jalapenos on the side, not on the sandwich and I realized later that I was up charged for the jalapenos which I shouldn't have been charged at all. I will NOT be returning to that Wendy's and if Wendy's don't get their people under control with their customer skills, I won't eat at Wendy's ever again. This situation rubbed me the wrong way and changed my whole perception of Wendy's.

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    PriceRates

    Reviewed May 17, 2026

    Generative AI SLOP. I have never been more disgusted in my life. I tried to go through the drive-thru and got greeted with GENERATIVE AI. I am disgusted, I am OFFENDED, and I will NEVER support this company ever again! It gets orders wrong, it tries to UPSELL EVERYTHING. And this isn't even starting with how horrific the food prices have become on top of the quality of the food, making it look like sludge! I am NEVER going to Wendy's again. This company isn't even a shadow of its former self, it's a resurrected corpse.

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      Reviewed May 15, 2026

      I’ve always loved Wendy’s, but the fries have been horrible! They taste old and have no flavor!!! Time to make a change!!!

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      Honesty & Transparency

      Reviewed April 19, 2026

      The new spicy chicken is not great at all... have always gotten spicy chicken for 20 years, and this new recipe is too crispy and bland, tastes like old chicken to be honest.

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      Customer ServiceRefunds & PayoutsStaff

      Reviewed April 17, 2026

      All I was trying to do was place an order and I had to ask like three times what they said. I only speak English and I could not understand the woman. Plus two other times I did not get items I paid for but I just got over cancer and am too sick to be bothered. I went the same night to one in Succasunna NJ and no problem. The woman actually spoke English.

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      Reviewed April 16, 2026

      I’m so sick of Wendy's putting salt salt salt salt on their DAMN burgers. It sad there are a billion of people that can't eat salt. They put tooooooooo much salt on their burgers my grand kids could eat the food because of the salt. The baconator already has bacon on it. Why the freak would you put salt on it?

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      PriceRates

      Reviewed April 14, 2026

      Although Wendy’s is my favorite what totally completely turns me off is the fact that they charge $.50 for barbecue sauce, they give you one with your chicken nuggets. Anything after that is $.50 and I believe they’re a little bit high priced in the first place and to charge somebody for a condiment is pretty sickening. Anywhere else you go they give you whatever you want. Not Wendy’s. So yeah I don’t go there often because it’s big turn off.

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      Punctuality & Speed

      Reviewed April 7, 2026

      We ate at Wendy's at 6th st in Lawrence, KS. We personally hated it. Spend $20 we don't have and it it took forever to get our food then it was all wrong and cold. I'm never coming back. I like Wendy's food but not this location.

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      Reviewed April 1, 2026

      Wendy's on St Rose & Spencer is literally the best in the area! Any request as long as it's in their power, will be met! Food is fresh and on time regularly.

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      Contract & TermsPriceRefunds & Payouts

      Reviewed March 17, 2026

      I ordered the chicken tenders meal. The chicken tasted a week old. The tenders were small. It cost me $13.00 times two. I want my money back. This was not worth $26.00 plus tax. Please send me a refund. Erin ** San Antonio, TX 78254.

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      Wendy's Company Information

      Company Name:
      Wendy's
      Website:
      www.wendys.com