Wendy's Reviews

I use to use Wendy's app everyday. I told friends and actively promoted the Wendy's app. Now it's became a space waster in my phone. The deals have gone away. How disappointing. Went from eating at Wendy's several times a week to rarely eating there at Wendy's. Sad I miss it.

I wish I could give this place a ZERO negative!!!! Went through the drive through and the order was wrong. Ordered two triple cheese, one double and one biggie bag at the Merchant's location in Knoxville. They shorted me a triple. When we called, they repeatedly hung up. FINALLY someone picked up and I nicely asked to speak to the manager and the woman who answered nastily SAID NO and hung up. My husband called from his phone also repeatedly and when someone picked up, they cursed at him!!!!

Food was fine. Price is fine. Service is poor. Not customer service oriented. The young man taking orders seems to have an attitude of he is doing the customer a favor. Didn't ask if I wanted a receipt. Didn't say a word when I pulled up to pay. Didn't confirm my order. The boy at the pick up window seemed disinterested with his job. Also didn't seem too concerned about customer service.

My boyfriend had Wendy's DoorDashed to me and the order was completely wrong, he called to get it fixed and they refused to do anything about it because it “wasn’t their fault”. They extremely were rude and unhelpful. I would have given them a zero if that were an option.

Wendy’s on Jefferson Davis highway 23234. Food's great, but the people have such attitude & got upset because we asked to buy extra sauce. Customer service is Not orderly here. I don’t know her name but it was an older lady with braids..

I was at Wendy's in East Rochester commercial and Washington. It was horrible dirty. Took almost 40 minutes to get food. Messed up my order then another 20 minutes to get my cold brew ice coffee Caramel that was terrible. Tad to throw out. Their excuse was they were short staffed. I wouldn't eat there again if you paid me.

Wendy’s over the years has lost more and more of my respect from being a #1 fast food joint, to around a 6 - 7. The service of employees has gotten worse and worse (at least in my area). They also discontinue popular items that people like or have certain locations offering specific things. Not sure why this would be but as of recent. I have been very disappointed. Please bring back 444 and Ghost Pepper Ranch. Only reason I bother to go.

I went to Wendy's after a long day at the airport with my flight being cancelled and being on 3 different planes. I eventually got back at 11pm after not eating the whole entire day. I went to my Wendys right by my house and we ordered food, we got back to my house the food was ice cold and they forgot almost half the order and still charged us for the whole thing. I ate nothing and went to sleep never going back to stupid Wendy's again.

I ordered the new brownie frosty. It was absolutely terrible. The chocolate was so tasteless and it was like eating sand. Never will order that again. My husband got the Caramel frosty and he said it was tasteless as well. There should be people tasting these before you put them on menu to sell ...

Just spoke with the manager at this location and ordered unsweetened tea… It was horrible!!!! Wendy’s has always had great tea!!! But now I understand they are changing over to instant tea! This is a huge mistake for the company as I can tell you know, I for one will not ever walk into another Wendy’s if this is the tea that will be served. It is not worth what you will make on taking short cuts when making the tea! Suck it up corporate and make better decisions. This will not create a brighter future for anyone! And you’ll also lose customers. Old school is the best school! Concerned patron

Saturday I went to Wendy’s for lunch. Only a few people inside the restaurant, few minutes before the lunch rush. The cashier took my order. Single classic with cheese meal with a large chili added to the meal. When I received my meal I started with my French fries then I opened my burger and took a bite. I took the top bun off and seen two burgers and bacon as well. I looked at my receipt and it said what I received but not what I ordered. I told the manager and they said nothing. I waited a few minutes the I put everything back on the tray and gave it back to the cashier and walked out. This is not the first time this same person messed up my order. I will not return to the Wendy’s near the UE high school. The receipt was on the tray. It was approximately 11:00am.

The Wendy's in Rock Springs Wyo website is never working and no one cares so I go to McDonald's or Sonic or Burger King. No one in town likes wendy's website. They go somewhere else like me so don't even waste your time trying

I will never eat at these ridiculous overpriced fast food restaurants. 3 people almost $37. They will never see me again. I would rather see these rip off companies go out of business and companies with common sense take their place that's not trying to make every penny they can. See you suck ass fast food restaurants.

I went to this place today because it hasn't been open for long. My coworkers and I used online ordering which was easy. The service was slow. I used up all of my 30 minutes of lunch in the drive thru line. We ordered 2 double big bacon classic meals, one single big bacon classic meal, and a chicken sandwich. They almost forgot one of our burgers that we caught. Then when we go to work we noticed they were all singles and maybe even the junior size. Do not order here!

I went to Wendy’s Restaurant #** and tried placing an order with Fabiana, but staff was very unprofessional, rude, keep on laughing while we tried ordering, very poor and bad customer service. Did not know the menu.

Never again will we eat here for a medium combo triple cheese and fries and drink $ 12.89. And a baconator fries and drink $13.19 = $27.51. Every thing was cold and the fries looked like they were made 2 hrs before. Not to say the place had flies all over the place. Even talked to manager. You just lost a customer. This was in Green Bay Wisconsin on Webster St.

Wish I could give the Wendy's at 5639 W Cortaro Farms Road, Tucson, zero stars. Stopped by there on 9/5/2025 and ordered three biggie bags. The hamburgers in two of the bags were burnt to a crisp. When I called to speak to the manager about the incompetence of her workers and tell her that they wrapped up the hamburgers even though they were charcoal, she offered for me to come back in and have them remade. It is a twenty-five minute drive from my house back to Wendy's. Is she going to reimburse me for my gas? The only way that these hamburgers should have left Wendy's was in the trash!! She needs to accept responsibility for her worker's poor employee training and her lack of managerial skills.

I ordered kids meal with spicy chicken combo. When I got home the kids meal was cheese under with bacon and my spicy chicken combo was hamburger and fries were cold and it looked like it was heated. I called the location on Keele and Hwy 7, she was more concern looking for excuses than apologizing and she put me on hold for 5 minutes and after she said she is looking for my order they did not give me a receipt when I was there. Service was horrible and both orders were completely wrong and no help to exchange it. I had to hang up the phone before I lose it

I watch every penny I spend since the loss of my husband and hadn't ordered a BACONATOR in a while. We'd gotten some coupons in the mail and thought why not. I added lettuce and tomatoes at home and that's how I saw to my shock the bacon that barely fit on the meat. Even with the coupons feel so cheated and scammed. You be the judge. Does what I bought look anywhere near what Wendy's claims to be a baconator, or is it the BACON-notthere.

Wife and I decided to grab a quick bite to eat and decided to go to Wendy's, I can’t believe I just paid almost 20.00 for a Dave’s single with no cheese, a Baconator and a small coke 🤔. Think I’ll be eating at home till some of these prices come down a bit.

Charged 17.00 for two singles and 2 small cokes. Poop all over bathroom floors inside and outside of stalls toilet paper all over the place. Very disgusting. Avoid this one at all cost. Hall and Groesbeck.

Long line, cold Jr Bacon Cheeseburger with really creepy "meat" patty, revolting ketchup. Was really disappointed. Not rush hour. McDonald's quality much better. Nice young man at the window, however.

So freaking slow. Dirty as shit - drink station was covered with soda rings, and gnats were everywhere only 1 fly this time just a ton of gnats. Someone said it's hard to get rid of them so they have problems with them. Rude ** employees. Where are the negative stars?? You owe me stars Wendy's on Mud Lane!!!

I love eating at Wendy's but I was given a chicken BLT but the chicken patty was burned so I went in without it and told the manager and she told me to bring it back in. I bought it back in and she looked through it and tossed it in the trash. Why would I waste my time lying about a chicken sandwich all in while my french fries are in the car getting cold? After getting my food, I like to go straight home but as usual it was a manager with unruly eyelashes and an attitude. The employee that remade my chicken sandwich weren't any better, she put too much mayo on my sandwich and I had to wipe it off when I got home. That was being nice/nasty. I will NOT go to 1524 Sams Circle Chesapeake, Va 23320 again.

We had a great breakfast today. We ate inside the restaurant. But I had a hard time not to laugh out loud at the 'Help Wanted' poster. Apparently, it had been on the entrance doors for quite a while. We were at the Wendy's location in Oak Ridge, NC.

Went to the drive through last Friday morning around 7 am and sat for nearly 15 minutes and 3 cars behind me left so I left and one employee waving at us as we was leaving. Been a solid customer for nearly 5 years. This was the last straw as services went downhill, manager donating come in till about 8:00 or 9:00. Might as well shut it down in my opinion as no one even responded. Ivan was blowing the horn. Nobody responded.

I have been getting the Apple Pecan Salad for as long as I remember. I moved from WV to SC a couple months ago. My husband has gone through the Wendy’s drive-thru in Spartanburg, SC at least 6 times now. They have been consistently been unfriendly displaying a non-caring attitude. The employees are rude and obviously do not care about their jobs. At least 3 times they didn’t put Blue Cheese crumbles, dressing, pecans, napkins or utensils in with the order. One time they failed to put the French Fries in his order. Today he comes home with an Apple Pecan Salad that was literally half the size than it usually is. Since Wendy’s has obviously downsized the salad I will no longer be a loyal customer. On top of that the price didn’t change. What a rip off! They just lost 2 customers. A receipt was not given.

So Wendy’s just raised the price of the Biggie Bag from $5 to 6$. Ok I get it but I just ordered a Biggie Bag, the burger is smaller, the nuggets are smaller and the order of fries is smaller, I was ok with the 20% price increase but the smaller portions make this more like a 40% increase. I don’t think tariffs have anything to do with the price of their food.

Ashland Oregon location... The manager should be fired for having an overall disgusting location. The floors had food everywhere crusted in booth corners, tables not cleaned, Walls, floors dirty, and the staff argues, and swears at each other.. Tossed bag of food on the counter, no thank you. Health board needs to be contacted

I went there a couple days ago me and my girlfriends. We all got biggie bags. We didn't know you could upsize your orders so we were able to get a large. They understood everything and got my order correct!!! We will be back.

Today I went to Wendy's restaurant #00007635 in clemmons nc 27012. We order 2 for 7 dollar spicy sandwich and free medium fries with 10 pc spicy nuggets. I am very disappointed first time this type of food they sold sandwich half cook and raw sandwich both not only one sandwich and fries is too cold. Even I told them I can wait just give me hot food but it was cold. When I call them manager first hang up on me. I called again they said I'm busy. I told them ok let me call health department. They act they don't care. I rate this 1 star. I'm not satisfied.

Wendy’s in Bolingbrook on Weber just sold me four double stacks, two chicken sandwiches. The best cheeseburgers double stacks I ever had. So juicy and fresh buns and everything and the two chicken sandwiches went to my son. It’s 25 years old. He’s a trucker. He said the first bite he said awesome and when he finished it, he said they’re on fire so they’re putting out some good products there. It was a ** lady on the window. I don’t know her name, but whatever they’re doing there it looks like they’re doing it the way they’re supposed to cause it tastes really good. No joke. I’ll be getting more from them.

I tried the sausage egg cheese biscuit for the first time today. It was like a home-cooked sandwich. The biscuit was soft and buttery with a real fried egg. You can't beat this for a buck. You guys go try one. Oh, my son, 17, had the bacon egg and cheese. He got a second one. Delicious! 🤤🍔🍳🥓 #Breakfast #Sandwich #Biscuit #Food #Sausage #Egg #Cheese #Bacon.

I am very disappointed in y'all. I have ordered food on 3 different occasions with y'all and it was garbage everytime. So I have decided to not order from your restaurant again. Smh. I could see one mistake but 3. Wow...

My experience at Wendy's was terrible. They forgot to cook my patty for my hamburger. It was raw. Do not recommend Wendy's! I had a terrible experience so for those people out there who are new to Wendy's do not try it! You will probably get a raw something! And Wendy's don't forget to cook your customer's patties

I just visit a Wendy's branch store here in scenic drive thru this evening at 6:30. It's busy and long vehicles line up. I was expecting expecting it will take me long wait to have my order but luckily I just took 5 minutes to reach the speaker box and got my order fast and when I've checked it, it's complete. Thanks for this wonderful experience. Hoping to come back again.

My daughter and I placed an online order at the Spring Cypress location in Spring, TX. The fries were not fresh and the burgers were warm not hot. We requested that we receive freshly cooked fries before we left. The female at the drive-thru window seemed annoyed at our request. We waited for them to come out with our order. When we got home, the food was still "just warm" and the fries were still a little warmer than the original time we were given our order. Very disappointed to say the least.

I stopped for just a quick lunch thru the drive thru in Waynesboro Ga. on June 1, 2025. I told the clerk on the drive thru speaker I wanted the 5.00 meal with a Coke and she asked me what type of sauce I wanted for the nuggets, and I responded, "Ranch dressing". Once I got to the pay window the clerk said the total was over 7.00. I reminded her I ordered the 5.00 meal and she became immediately angry and said, "I can’t fix it because you got a med. drink," and she then yelled out to another clerk, "Hey this lady doesn’t want to pay for her meal 'cause it's over 7.00." I said, "I will gladly pay for the meal but that’s not what I ordered."

On July 2nd, at about 9:40, I went through the drive-through in Rockland and the guy working taking the money. It was 20 cents and I had a $20 bill. So I was giving him the exact change so we can get me just build back well.

No napkins (‘I’ll put them on the counter and people can get them’). Messy bathroom and condiment area. Receipts wouldn’t print. No one would figure it out. Person running counter and orders said, ‘I’m not going to stress’. Clearly they need more people. Big line never went away. People complaining in line. Saw a man working pull up his pants with his gloves on. Are they still clean? No. Earned a family of 7 not to eat here because the back end can’t communicate & get orders out and keep the restaurant functioning in front.