Wendy's Reviews

On May 7th my husband and I went to the DeLand Florida North Woodland Wendy's store. We ordered two number threes and they were horrible. The meat was over cooked and dried out. The tomatoes and lettuce were withered and the fries so limpy. We called in and talk to management to get the corporate number to file a complaint and (Carrie) who is the manager at the store was so combative. She stated, "you might as well talk to us because you're just going to get a free meal" and I explained that this is happening too many times now and that I believed that this was a management issue or internal with the employees. I stated that; "this is not about a free meal, it's about getting good food and good customer service from our hard-earned dollars that are being spent at this location"!!! I left my number for her general manager to call. She stated in 20 minutes. That call never happened.

Received my coupons from the paper and noticed that now Wendy's have a coupon code on them. Burger King coupons are reusable and all you need to provide is the coupon code and keep the coupon so you can use it again until the expiry date which makes a lot of sense to increase buy. So, I'm thinking that's the same thing that Wendy's is doing so I ask for my order and the person ask me for my coupon code which I provided. When I got to the window she wanted me to give her the coupon. I usually rarely go to Wendy's because of the HIGH prices. The coupons is the reason why I would go more often. I will not go back unless I have a coupon but being that they take them and ALL the coupons have the same code just doesn't make sense to me. I thought this time they was looking out for the consumer but I see Wendy's is still ALL about money. I will be going back to Burger King and use my REUSABLE coupon codes.

Went to Wendy's on hwy 85 Riverdale GA 30274. Was in the long ** line for 15 20 minutes before they closed. It's my turn at the window. I'm saying "Hello Hello" 5 times. No answer. I move forward and hear them get on the speaker so with the other four cars behind me I reverse and started saying hello again. No answer. I call the store and this nasty unprofessional ** girl answer after telling her I've been at the window calling for the longest. She tells me I'm a liar and that I wasn't there and they are closed. She needs to be fired and I hope they close this ** location down.

I went to Wendy's at 6 pm Central time on 3-29-2017 and ordered two 4 for $4 and a number 10 (10 piece nugget meal), with my nugget meal I asked for Baconator Fries. I was asked if I wanted the ranch ones I said "no", explained I just wanted the normal cheese and bacon ones and still ended up with ranch and bacon fries. I went out of my way and drove 10 minutes back to the location to get my fries fixed. As I tried explaining to the manager she was very rude and cut me off, told me to keep what I had and said she would correct it. I explained that I did not want the ranch ones as I do not like ranch. She grabs them from the counter and tosses them in the garbage. She immediately comes back with the correct ones and when I look in the bag it had fries with sprinkled cheese (not melted) and bacon. I set the bag on the counter, stated that I did not want them and walked out.

On 3/28/2017, a Wendy's employee whose name is ** (whose name on the receipt) attended me at the drive-thru window at 7363 Jonesboro Rd, Morrow, GA 30260. The cashier stole my Chase freedom credit card. To describe the situation in detail, when I gave her my card to make payment at the window, she never gave me my drink nor my receipt and credit card. She just told me to move my vehicle to the front corner of the building to wait for the food.

Went to Wendy's 3 days in a row, as I had coupons and was home alone. The first day, Apple pecan full size salad and a chili, good but I forgot coupon so it was expensive, $10. The next day got an apple pecan full size salad and a chili and a fries. $15 WITH $2 full size salad coupon! Not even a drink. The last day, I had one salad coupon left ($2 off full size) and my fiancé got home, so I ordered 2 taco full size salads and two chilis. Used a $2 coupon and it was $20! Trouble is, it was SO gross. I didn't realize they give you chili to put on a bunch of lettuce to make it 'Taco' - some yucky salsa, a sour cream and some big round chips. So we didn't even eat the extra chilis I bought. Not going back. Too expensive and not good. Their chili used to be thicker, now it's runny. Looks smaller too, even though I asked for large. Bummed.

I went to the Wendy's restaurant at 560 N. State Rd. 7 in Royal Palm Beach, Florida this week to grab something quick for lunch. I ordered a single Baconator burger and the lady rung me up for a whole meal. When she told me the total I said, "Are you sure, I only ordered a sandwich?" She then rolled her eyes at me and said "I have to get someone to take this stuff off!" The other lady come over and does the override and walks off. Then cashier then gives me a second total which again is WRONG! I explained to her that I only want a single burger, she forgot to remove the drink in which the whole sequence starts again with the other lady. Now I'm looking around and the whole place (behind the counters) is total chaos! I'm asking myself "Who is the damn manager here?"

I just had the homestyle chicken sandwich, the batter was completely different. It seemed to be a real chicken breast but no thanks, not going back. Nothing is really good there anymore and have no desire to return.

I went to the drive-thru window and gave them my gift card my daughter gave me for my birthday, it was a $20 card. I ordered a combo and went to the next window, they gave me a bacon burger, but I didn't want bacon and I didn't want onions... but they added that too. My wife checked the order before we left the window. When I questioned the manager about it (he was of Indian, Middle Eastern descent) and he wanted to see my receipt, but the first window did not give me one. He said that I didn't pay for my meal and didn't give me back my food or money.

Upon visiting my local Wendy's this evening (7th st in Altoona PA) I went to the ladies' room and found the single stall to be clogged with feces. I went to the counter and informed staff and they sent a man to clean it. When ordering our food I noticed that the woman was wearing plastic gloves, handling money and credit cards, and then proceeding to handle food in the same gloves. As I also work in food service (and have some common sense) I know this is a huge food safety violation. But that was nothing compared to what else occurred this evening. It wasn't the kitchen being absolutely disgusting...dirty counters, fryer bins that would turn anyone's stomach, food all over the floor and clearly kicked into piles under the fryer unit. It wasn't the fact that there were no clean tables. It wasn't the fact that someone finally came to clean the tables around us while we were eating...spraying a nauseating cleaner which made it difficult to eat.

There's a sign... hiring inquire within, that means inside but when I ask they said "go online" and a guy said "we only hire young people." And the other issue is the coupons given for 2017 it says from 1-1-2017 to 2-15-2017 but they won't accept it on the first of January. I'm turned back feeling betrayed.

I recall many years ago when Wendy's made a decent batch of chili. It had all the standard ingredients that a fast food chain could safely use. Since then the quality has crashed. Recently my wife hankered for some Wendy's chili. What she brought home was nothing but beans... and a good number of them were tough skinned kidney beans. As for the meat... there was none. Chili is more than just a pot full of beans and (very) mild mixture. Chili means chili meat, beef. This stuff Wendy's passes for chili doesn't has half the amount of their cheapest hamburger. No more for me... I'll make my own with a better balance of quality beef and pinto beans, not tough skinned kidney beans.

I went to Wendy's on Sherman Ave in Muskegon MI! I had 10 on a gift card and the lady ran it through. Said it was declined. I told her I just looked the amount up and that it had 10. She said sorry it was declined very rude! She wouldn't run it again! I showed her online that it was 10 and she said, "Well, it declined. Don't know what to tell you!!" So I gave her cash and later went to get a frosty and it went through. She said well it didn't last time so!! She very rude and I don't appreciate how she acted!! If she would have ran the card through again it wouldn't have been a big deal! People need to learn how to appreciate customers!!

Wendy's location at 2442 Osborn Rd in Saint Mary's Georgia is the worst Wendy's I have been to in the last two month... Both times in the last month I see an employee selling and doing drugs at work. While I was in drive thru I notice the car in front of me wasn't getting food that they were getting something else handing to them thru the window. It was small so I was unable to see what it was. The last time I was at Wendy's I went in to sit with my mother-in-law and the employee that was working both the front and back was cursing profane to the customers and other employee. The same employee that was cursing was the one I seen with my own two eyes selling the drugs. Her name is **... I did not keep my receipt for either time.

Do not order a Frosty from the Wendy's Englewood, Oh store. The frosty is not the same texture as other Wendy's stores. The frosty is almost like a bad glass of milk. Yuck! The Wendy's store in Tipp City, Ohio makes an excellent frosty. Wendy's management needs to have the Tipp City store train the Englewood store on how to make a frosty. I sincerely think this would fix the issue.

Wendy's Taco Salad - I paid over $7 for the large and looked like the small. I heard everything came separate, but when I got my order the chili was on top and I questioned and told I have to order to go. Was my first time ordering. So I got the salad and I noticed that a lot of the salad underneath was rotten. I ate most of the top and I had ordered a Jr. Bacon CB too. Well that saved me from actually going up and complaining. I was hungry. I know better next time.

Location: Whitby, Ontario, Canada. Baldwin Street location. Today I went to Wendy's after work to eat. Ordered 2 Jr cheeseburgers and was told to pull up to the window, so I did. When I got to the window, I heard a female worker in there mocking me and my way of speaking, complaining and whining that I asked for the cheeseburgers to be plain - which is not hard to do at all. She also expressed that it would be funny to put everything on it (out of spite), but fortunately that didn't happen. This is the third incident in less than 6 months, involving bad attitude from the staff, or outright disrespect at this location. I dismissed them before, but not this time. I'm never going to that location ever again. It costs too much to put up with that kind of nonsense.

What part of NO cheese do you not understand? Why do I have to reorder my food because of cheese, even the employee repeats it back to me. 3 times in one visit. Really? I've even heard the people in the back complain "she changed her mind" no I didn't. The other customers heard and knew what my order was. Rude employees. And another visit we didn't get anything we ordered. Too bad I was on the highway or I would have taken it back. Get it together!!

On Monday November 14th 2016 I visited Wendy's fast-food restaurant on Roosevelt Boulevard in Key West. Myself and my girlfriend ordered a burger each and then we went back and ordered another one. We spent about $16. We decided to go to Wendy's because we were going to watch a movie that did not start for an hour later. When we finished our meal my girlfriend said she wanted to go looking at clothes in a store close to Wendy's so I said I would just catch up on my emails and wait in Wendy's until she returned. What guy likes to go clothes shopping right?

I would just like to know why the hamburgers are always cold. This is the second I have ordered a Jr Cheeseburger Deluxe and when I receive it, it's completely cold. Cheese isn't melted, one measly tomato, one piece of onion and one pickle. I have gave it another try and this is just pathetic. They need stronger warmers or something. This is just sad.

On Oct. 12, 2016 at 8:20 PM Store #00003614 we ordered salads, baked potatoes, and Frostys. They were out of salads, baked potatoes and Frostys. We did order something not like customers behind us whom left store without buying. What's going on at this store. We've been eating here for years. Location: 1636 Seminole Trail Charlottesville, VA 22901. (434) 973-6226. Should we try eating there again??? Oh! Also, no chili.

I used to love their Chili. But now, it's nothing but a bowlful of beans and they're mostly old and overcooked. I barely get a teaspoon of 'meat' and there is absolutely zero gravy added to the bowl. What has happened? Does the manager of the Cedar Hill TX Wendy's dump cans of old navy beans into the chili when nobody is looking? Or does this crap come pre-mixed in gigantic plastic bags and then dumped into a pot? How cheap can you get? Their chili, as presented to customers, is no longer edible. It was bad enough they eliminated the light red kidney beans and chose navy beans instead. Now you might as well ground it up and make hummus with it and even that will taste awful. TERRIBLE CHILI.

When you are treated rudely at a restaurant, it doesn't matter if the food is good or bad. The Wendy's at 7009 Veterans Blvd in Metairie, LA has the same problem many fast food restaurants face... employees with horrid attitudes who treat customers rudely. While going through the drive-thru on Tuesday evening 10/11/2016 at approx 7 pm. I had the displeasure of being serviced by a young ** lady who refused to speak or even look at me. Her hand extended out of the window holding my bag of food with not a word or gesture acknowledging my presence. I said thank you, but she slammed the window. Many fast food restaurants have pleasant employees who appreciate the business customers give them. Chick-fil-A is always a pleasure to visit. I will spend my money elsewhere in the future.

Wendy's, Millville NJ. I have had it with this location because of the chronic shortchanging that takes place whenever I buy coffee. They often leave it at least an inch, sometimes an inch and a half, too low from the top. I could see if it was maybe a half inch, but when I went to complain, the manager gave me a lame excuse "We don't want you to burn yourself" and that they're actually instructed to do that. All that room is enough for 50 creamers!!! It's a very bad reflection on Wendy's because you don't find other places like McDonald's, Burger King, Chick-fil-A, Dunkin' Donuts, etc pulling this kind of crap!!!

Wendy's review in Makati, Philippines. This Sept. 27, 2016. Avail of their promo. Then the guy I ordered to, said, "Sir, it's FREE to upsize," so I go "Okay, I'll upsize my drink (iced tea)," when the teller tells me, "It's 190 pesos Sir." I said, "What? I thought it just 175," teller said, "You just upsize your drink." The guy confront me and said, "Sir, when I mean it's free, it means the iced tea is free to upsize," I said, "So, why charge me?" Guy said, "It's hard to explain Sir." Well, here's an advice to Wendy's at Makati, Philippines... Don't give a product which is hard to understand.

This is a new Wendy's that open in Missouri City off of Hwy 6 and their employees has the rudest attitude. I am in the drive thru lane and the greeter is not professional and doesn't greet me like they should. I placed my order and I felt like I was being rushed to place my order. By the time I get to the window, the young lady just blurts out my total. Not saying "hello ma'am, you ordered a blah blah blah, your total is blah blah." I am handed my order and the window closes. No "thank you or have a nice evening." This has happen on multiple occasion. I think they need to train their employees the true meaning of great customer service.

So I come to the Wendy's in Washington and the cashier was rude by not listening to what I said. Had to repeat myself. And then I asked for a large drink. She gave me a small. Once she corrected herself she only gave me one large cup. I ordered 2 large. Food was **, fries were nasty, no flare, tasted stale. I came here a week ago and my burger wasn't even done. It was mostly pink and they still sold it to me.

The Wendy's located at 3630 Riverside Dr. Macon, Ga. 30120 is a very bad place to enjoy a good, hot fast food meal. I have visited this location every week for the last 3 weeks and everything I ordered was not freshly cooked, hot or tasted good, from the burgers, fries, loaded baked potatoes. Each and every time I visited. I had to wait in line 10-15 mins. for my orders and still received cold, unfresh foods. I have spent about $60.00 on cold, half cooked, bad tasting food!

Waited almost 20 minutes in drive thru line, no one was interacting with customers. When I finally did get waited on, the person I spoke with told me they wouldn't have baked potatoes for an hour. Then she asked me to hold on, when she finally came back to me she said they had potatoes. I gave my order, then she asked me to hold on again. Eventually someone else came on and asked for my order, I stated that I did order, she found it and repeated it to me, then gave me the total cost. She asked me to hold on again. I waited.

The new fresh salad from Wendy's is not fresh. Next time I will go McDonald - is for sure fresh and less expense. SW 120 st and 131 Ave Miami, Florida.

My daughter applied online. Somehow was told the wrong location and that manager ask our hometown Wendy's if they would like to interview her so one young man did but was not management but would pass it them and come back for a 2nd interview which she did. Regina called her a week ahead. She went in and was so rude and nasty, said she had no prior work experience so can't ask about that! No application so can't ask about that either so nothing to say all this time. She could of simply ask questions from a app or have her fill one out prior or there!!! She has no common sense questions?!? She knew all this prior. Why even ask her to come back?! Who does that? I am disgusted and will never come here again.

I was giving my order based in the menu listed. In the list there were 2 columns in the value menu. I ordered Crispy Chicken Sandwich. I did not get it right. When I asked the cashier, her name is Francesca, if she can still change it. She got upset and went to the Manager and they all laugh like the I was so stupid to get the wrong order. I told the cashier named Francesca to just leave it because she got upset. The people in the kitchen once again laughed at me. I was so embarrassed. There are people behind me in the line. I wish for a good customer service in this location.

You missed the buck by taking the BBQ pulled pork sandwich off the menu. It was definitely a crowd pleasure. July 4th... Come on. Now is the season. It's not too late... BRING IT BACK!!! Thanks WENDY'S.

If it isn't the cold food slung at you from the window, it is exceptionally bad service. As if "There you go" is somewhat similar to "Thank you". I try to get over my preconceived notions but honestly every time I go is just as bad as the last and then I wait another year to try it.

My husband and I were waiting to order and a previous customer came to area to show that his burger was single and not double as he ordered. The person at register threw it away and ordered another for the person. The manager was angry that he threw it away. "Should have just put another burger on it." I stated to the customer "did you bite into it." He hadn't. So I said to the register person "of course you did the right thing. Anything taken away from that counter can not be fixed with that same food. It's contaminated whether he bit into it or not. You should challenge your manager on this" and secondly he should not have disciplined him in front of other customers.

I recently went to Wendy's near our office to have dinner. As I entered the store, the crew opened the door and greeted me. I appreciated that a lot. Not all food chains are like that. Some show no concerns for their customers. I have been to this food chain where I sat on a table where the plates and leftover food of the previous customer were still on the table. It took me at least 15 minutes for the crew to even notice me and clean my table. It was so irritating. But with Wendy's I have never experienced that. Their crew is polite, friendly, always smiling, helpful, attentive, and fast. They make sure that their customers are satisfied. And I was satisfied with the service they have given me. Kudos to all of them. I will never think twice going back. My experience has been good.

The burgers at Wendy's are INSANELY OVERPRICED. Look, I get that their burgers are really really good, but the expensive prices are too high for me to enjoy eating there. All I can think of as I chew on their burgers is the fact that I just spent a lot of money on something that probably won't even satisfy me. Yeah it's delicious, but I'll still feel hungry afterwards and I won't have enough money to buy anything else there or anywhere. It's just not worth it. I'd rather eat at a moderately priced burger joint and eat a mildly satisfying burger/s to my heart's content than to settle for something delicious but so expensive. You're a fast food joint Wendy's, not a gourmet restaurant! Lower your prices a bit so that more people will appreciate what you have to offer.

The chili is the new ripoff. A large one is just a tad over the original and quite higher in price. So, now they fill the large chili halfway (supposedly there is an imaginary line) and get you for more money. Geez, it would be terrible for Wendy's if they fill the chili up to the top. It may cause them to go bankrupt... lol. The food is cold the burgers are tasteless and the fries are greasy.

I am very disappointed in that Wendy's stopped making the Taco Salad. The best thing on the menu. I BEG YOU TO PLEASE BRING BACK THE TACO SALAD. We miss it.

We frequent the Wendy's on North Oak Rd. in Plymouth Indiana. My husband always orders a burger without cheese due to severe anaphylaxis to dairy and dairy proteins. He is not simply lactose intolerant; his throat swells closed if he ingests cheese. On this night, we ordered his food as usual with no cheese via drive-thru. Due to severe nature of his allergy, I always pull out of the drive-thru and park to check the food. It was late evening and getting dark, so from what I could tell, the order was correct. I drove home, which is about 10 minutes from the restaurant. Upon his first bite, his mouth started to itch. He said, "Something is wrong." so I grabbed his food and looked it over. There was cheese residue all over the burger patty, as though they had slapped on the cheese and then peeled it off.

Just 30min ago me and my mom went out to Wendy's to order. We went through the drive-thru. We order but the person probably can't hear me. Ok but I say this 3 time a little bit louder so she can hear me and my mom say the same thing. The order was the 4 for 4 deal - the cheeseburger, 2 bacon cheeseburgers and 1 jr cheeseburger. The lady don't get one of them so they send those to the manager that say to those that we were rude and yelled which we were not and she walk away from those not let we say are those side. I park the car, walk in, ask she to listen. She we don't leave she calling 911 on those so we got the phone # of the corporation of Wendy's toll are say of the story. And all we want a sorry from the manager b/c she made my mom cry.

I asked for a baconator - no mayo large and a junior bacon cheeseburger with medium fries. The sandwiches were not wrapped correctly as to identify which sandwich was which and the medium fries were in the bag with the baconator - not the large fries. I gave my friend the baconator thinking it was the junior (not my fault). Went back in the store and told the lady what happened and all she could do was ask what the problem was. I paid 15 dollars for my food and didn't get to even take a bite - that is what the problem is. I would not go to the Wendy's by Walmart in Telshore ever again and I would suggest that if anybody that reads this goes to Wendy's make sure your food is correct because apparently they don't know how to bag orders correctly.

Ate at Wendy's 3 times per month for many years. Got food poisoning from Wendy's food. Received food cold and had sent it back. Took a long time to get replacement. Suspiciously long time. I should have thrown food out in hindsight. Wendy's at one time was my preferred fast food restaurant. I realize now that Wendy's has steadily has deteriorated and competitors have improved. Also sold my Wendy's stock.. Expect the stock to follow the quality to the dumpster.

I had to wait 10 minutes while the manager (Maria) was talking to her friend who happened to be the person in front of me. She gave her friend free food then when it was my turn the manager gave me to worst service she could, making me feel horrible. I am a customer of Wendy's and I believe I deserve at least friendly service. This manager should not be working as management. West Palmdale, California Wendy's.

The Wendy's located in Westerville Ohio on Maxtown road use to be good. They took your order and would have your change ready at the first window and your order ready at the second window. I had surgery and my stomach was removed and I ate a lot of Chili. It got to where the food was not consistent. The chili was not stirred most of the time. You either got all juice or all beans and very little meat. Then they remodeled and put in 2 lines and service went downhill from there.

This happened at the Lakewood NY store the other day. We stopped for drinks and they were fine at first but when we got home I noticed there was red liquid everywhere!! I started inspecting the kids and the animals trying to find out who was bleeding. After searching my house high and low, my 10 year old pointed out that it was the cup. I thought maybe the Lakewood store maybe got a bad batch of cups. Today we went to the Fredonia NY store and once again, red dye EVERYWHERE!!! I suppose there are worse things to complain about but I am pretty miffed that the white Easter dress I bought my 4-year-old is now ruined. I guess it is partly my fault for forgetting about the red dye incident a few days ago but come on, really? Is it that important to have red cups? If it is that important do you think you could use something that isn't going to rub off when it gets damp. Thank you!

Fries bought at drive through were cold.

I went to a Wendy's in Worthington Ohio. I ordered (regular) chicken nuggets as I used to love them. Used to. I bit into the first one and it tasted so off! Not in a spoiled way but like a they changed their menu way. It tastes horrible! The breading is different too. Now I haven't been to a Wendy's in a little over a year but I will not order nuggets again. This makes me sad! I also was not given a receipt!

We stopped in the Peru, IL Wendy's. Boyfriend had double cheeseburger and I the spicy chicken. Both sandwiches had a tomato which was the only common ingredient. Within 24 hrs we both were sick. Diarrhea, vomiting. I ended up so dehydrated, I passed out. This Wendy's needs investigated by health department.

I've been visiting Wendy's for over 20 years. The last few years have been getting more horrible and I have found myself frequenting the Indiana stores less and less. Haven't been to one in about 8 months. Ordered Spicy chicken sandwich today. Got home only to find a piece of chicken about the size of (3) McDonald's chicken nuggets. The bun is twice the size of the piece of chicken. Soggy, grease soaked french fries were my other complaint. The store just seemed ran down and dirty. No wonder the McDonald's across the street has a line wrapped around the building and absolutely NO-ONE was at this store.

It's sad to say, but not surprising at all, but it seems as Wendy's has changed their burger patties to a much smaller patty. They either are using the Jr. burger patty for all burgers to save money, or they changed it to a smaller patty. Wendy's has always been my favorite ff burger place. I was hoping I was wrong, but being in a job that travels a lot, I've visited their restaurants in many states, and they all seem to be doing the same thing. The latest a few days ago, I ordered the limited time gouda bacon cheeseburger, with double patty. They were ridiculously small and wasn't worth the money paid for it. The patties used to hang over the edge and were nice and big. It's too bad, cause if this is what they're going to do from now on they have lost a regular customer for sure!!

I am 43 years old. And I have eaten at this restaurant since I was a child. It was a very good place to eat until recent years after Dave Thomas passed away. Now it is a dive. The food is disgusting. The service is non-existent. We live in the Cumberland area of KY and have eaten at many different chains in this region all the way up through central KY. The Danville Wendy's is by far the worst, serving the most disgusting bread imaginable. The Somerset Wendy's had it beat a few days ago when my family decided to give it another try. My wife's fries were almost uncooked. Mine were burnt all the way through. The "single" cheeseburgers were nothing more than Jr Cheeseburgers dressed as Singles – very small. The drinks were all flat.

The hungriest I have ever been, we went to the drive-thru at the Wendy's on Metropolitan Ave in Atlanta, GA. I was rushing back to work and eating along the way and when I got to my office I had a very disgusting scene on my baked potato. Not one but 2 looking bugs. Outraged I put all my food in the bag and I even though I didn't get off from work until late, I went there with the food I bought during lunch. They were closed inside and the manager was polite and helpful but one young man in particular was a cook and he jumped in the conversation and thought it was funny. That made me even more upset. Initially when the manager opened the potato lid, the he jumped and said "Whoa!" but when he realized the issues and protocol I was taking, he proceeded professionally to de-escalate the matter.

The store cashier who took the order was excellent. The food quality was poor. Potato was like cooked early morning with a deformed aspect like dried. The cheese was not creamy; it had too much water. The broccoli was all like hard stems, huge ones difficult to chew. The chili was also with lots water which affect its delicious taste. I love Wendy's chili and it's nutritious too. The music extremely loud which did not allow having a slight conversation. The ladies room had no toilet paper. The floors of the store were impregnated with slippery soap which is very risky due to a person or a child might fall. I tried to describe each item as objective as possible.

Purchase 2 order me and my wife (drive thru). I drive 45 minutes for work. I drove 20 minutes back because we're stuff missing Sugar 1 Breakfast bar manager told me to leave the store if I don't like it. I was upset & he's not professional. Has no training.

The Wendy's here in Paris has always been good until tonight. I needed to grab something quick in a limited time frame. I ordered a baconator combo large size. Paid for it, got it quick and returned to work. When I got to my office I found that instead of a baconator I had received a grilled chicken sandwich. Not quite what you're expecting when you order beef and get chicken. I called the store, was put on hold for about 10 minutes until they could find a manager. The manager didn't give her name, just asked what she could do. I explained what happened. She told me if I brought the receipt and food in they would exchange it. I let her know that wasn't possible as I was already back at work and couldn't leave again. She got slightly irate & said, "Fine, bring it when you get off work." I also explained that I wasn't given a receipt.

103rd in Jacksonville FL - I went through the drive-thru. It took me 15 minutes from ordering to get my food, then the order was wrong, and the rep seemed as if it was my fault. She had an attitude with correcting my order, no apology for messing up my order. I was already upset for the time I waited, no apologizes on their part. Then when I asked for condiments, she yelled... "it is in the bag". She never asked what I wanted, so how is it in the bag? Then, I had to honk the horn and knock on the window in the drive-thru to get the condiments I actually wanted.

I had to wait about 20 minutes before I arrived at the drive thru window. Then they told me to pull over where I waited another ten minutes. No crackers with the salad and I wasn't given the sauce I ordered for the nuggets. This was on Saturday at the Wendy's in Northport, Alabama.

At Wendy's on 2928 Woodridge Dr Houston TX 77087 I had a bad experience. The manager at that location name ** she was calling one of the hispanic employee. Went back in front of me. That was not nice from her. Wendy's is a great restaurant to be having bad and discriminating managers like that on any of the Wendy's stores. She looked at me. She just told me "what do you want." I was so mad I turn back and didn't make my order. She was having a bad day.

Order item by mistake, not paid for yet. Was very rude and insulting because I requested a different item and was angry when I asked for my receipt because I knew the change was incorrect, very impolite.

Dead beetle in lemonade. Black with yellow spots. I was given money back and staff acted like it was an OK occurrence. In fact they continued serving it. It was NOT refrigerated and disgusting.

Not normally a consumer of fast food I decided to give Wendy's (West Rd Houston loc) and was very pleasantly surprised by the quality of the burgers and became a monthly customer. However, on a Sunday, two weeks ago I picked up a burger combo to go. The meat was grey, in color and tasted like chalk. The fries were soggy and cold. There's no telling when the burger was actually made but it had to be hours old or left over from the last evening. Just remembering the taste turns my stomach and has turned me against Wendy's forever.

I have always considered Wendy's to be one of my favorite fast food restaurants until I tried the new pork barbecue sandwich. Wendy's please stick with the hamburgers - the BBQ is not your thing. I purchased 5 barbecue pork sandwiches that were supposed to be with smoke sauce. First of all the sauce was hot as hell - that's about the only thing you can taste besides the thick bread. That has really turn me against Wendy's - I don't think I can eat there again. That was the worst $25 I have spent on meals. I really don't think it is meat they are using. If I had wanted barbecue sauce sandwiches I could have bought the barbecue sauce and the buns myself. Not very happy at this time!!

I ordered 2 pull pork sandwiches with 2 pulled pork French fries because we fell in love with them the 1st time you had the limited time offer. I was completely unhappy there wasn't much pulled pork on the sandwiches mostly bbq sauce. It was very sloppy and seemed to be bbq sauce sandwich. The French fries were cold and there was noo pulled pork on either of them. If it wasn't for us living 20 minutes away from that Wendy's.. I would have went back but I was already on highway. Soo disappointing... For that Wendy's in Mohegan Lake... I still love the pulled pork just not from this Wendy's. Shaking my head.

I visited the Wendy's in Daphne, AL and I was displeased. I ordered a four piece spicy nugget and a value fry. You could tell that both my nuggets and fries were refried and two of my nuggets wasn't even edible. I did not turn around because I had just got off and I was already tired, not to mention in love in Mobile.

We asked for sour cream with our baked potatoes, nor did we get that or butter. When we did get out items. Chili was spilled all over the side of the bag. It was also in the bag also. When we went to open the bag the lid was not on the potato properly. It had fallen off and chili and cheese and everything was everywhere. Worst service ever.

I had to wait for my order for 45 minutes then when I got it it was wrong. The girl acted like she didn't know what to do. There were customers there asking for their money back. This one guy said, "I want my money back," so she got the manager. She came up and he said, "What's going on?" I don't get a "I am sorry." She said, "Here's your money, now leave." And this a manager saying this. Then they tried to charge me again for my order. A lot of people were walking out. I think I will go to Burger King next time. These manager and employees were the rudest people I have ever seen. They need to get a new crew and train people how to be nice to the public. This happened on August 20. Will never go back there again.

Hear employee telling friend who was ordering drive thru say, "Don't order anything big. I'm closing in 20 min." Then have to wait while friend all fist bump in drive thru. Angry because this was pretty time consuming. Then my salad was rushed and quite smaller than normal. I have been ordering the same salad about 4 times a week for the last 4 months. NOT HAPPY. Will not go back.

I have been a fan of Wendy's my entire life. I absolutely love the spicy chicken caesar salad. However, last night I went to this Wendy's, 5900 Camp Bowie Blvd., Fort Worth, Texas 76107. After this experience I will no longer be eating at any Wendy's. I ordered the spicy chicken sandwich and my boyfriend ordered the number two. After about 45 mins of eating I felt gross. I spend the rest of my night and my Saturday vomiting and with diarrhea. I am very upset by this. No food at any chain establishment should subject its customers to food poisoning. Also I do not have my receipt, mostly because when I go somewhere to eat I do not expect my food to be contaminated.

I really wish Wendy's would give out some new toys. Real toys. My son's loves Wendy's but these smart links toys are all he ever gets. He doesn't even play with them anymore and I just end up throwing them away. Please come out with something new for the kids. Cars, action figures, coloring books, something other than smart links.

Chili sizes are down. The old soft, potato-y fries they had for years were better than the cardboard fries everyone has nowadays, and they need a mirror on their new drink machines so people can realize that they have people waiting - BUT they still are my favorite for Jr bacon cheeseburgers and chili!

No comment really needed, what is this? I'm very disappointed. Wendy's should be ASHAMED.

My order was correct but the quality of the food from this location is the worst. McDonald's had them beat on all fronts but after this visit I will starve before I spend a penny at the Rossville Blvd store. I'll drive across town to get food as you sometimes hear there goes the neighborhood. No more neighborhood fast food restaurants for my family just Pizza Hut. Can not get information of recipe due to only half prints out.

On July 4th 2015 at around 12:10 am I went through the drive-thru because it was still open but then when I ordered 2 Baconator meals and a Kid's meal with a burger for $20, it was smelling like poop and the burgers was stale and fries even the kid's meal. Why did Wendy's give us bad food? If they wasn't cooking then why couldn't they just say they had no fresh food not give us nasty food that could give us food poisoning? It ruined our day and a waste of $20. We should get our money back. It was at the Hunting Park Shopping area next to Little Caesars Pizza.

I went through the Wendy's drive through in Easley, SC. I ordered a large chili with a 6 piece spicy chicken nugget. When I opened my chili, it was basically all water. I had to scrape the bottom to get any meat/vegetables. This made me angry, but I decided to let it go. When I went to eat my nuggets, I saw there were only 5. Not only that, 2 WERE REGULAR NUGGETS! I saw red. I went inside to make them rectify the problem, and the girl in the back gave me attitude and said "I poured that chili, it ain't watered down." When the manager got involved, she brought me a small chili from the back and said "You had the small chili?" I corrected her and told her I had a large chili. She went to the back and handed me my order. I was so mad I just took it and left. Only when I got back to the car did I realize she gave me the exact same cup she tried to pass off on me the first time. I've never been treated so disrespectfully in my life.

I reported about this store not having certain foods when ordered. They also don't listen to the customer. I told them no lettuce on a burger and when I got home and was ready to eat, there it was - lettuce. It was also on the receipt. I'm boycotting Wendy's for sure and I'm going to inform the rest of my family about the service of this store.

Wendy's HAD the best chili in the world!!! I was eating Wendy's chili, at least 3 to 4 times a week. But lately the beans are so hard it tastes horrible! And I have tried 2 different Wendy's. I tried 3 times this week and will never try again.

To be as accurate as possible and 100% honest, I am a victim, you are a victim, and we asked Wendy's three times to protect our food. Protect our kids from getting sick from this Wendy's. But they failed to do anything yet and the first complaint about same issue went in a yr ago and they still have same manager there today June 22. We as in a whole car of people filmed a woman manager eating off a prep tray or dish and going back several times, fingers in mouth like a crane, and stuffing with her head back handfuls of either shredded cheese or something into her mouth wide open, and then prepping the food as if it wasn't touched and ready to start fixing your food! And we witnessed this and we all took the video with our own cameras.

Dining at Wendy's I Pontiac Il - This was by far the filthiest restaurant I have been in. The glass on the doors were disgusting. The floor was covered in a slime. How no one has fallen is beyond me. People were walking on it like they were walking on ice, including the employees. The tables and chairs had the same slimy feel. We will never, ever stop there again. I just pray we do not get sick!! My husband's drink cup had liquid on the top and the girl pulled out a dirty rag, wiped the counter off, then the lid of his drink!!!

So I have been going to Wendy's for a while now. I would say at least once a month. I have to say my favorite item so far is the apple pecan salad. It taste pretty good. I'm sure I can make it myself, but the dressing has to be the best part. I'm not so much a fan of the burgers and the chili. The fries are a five on a scale of one to ten. But I am pleased to say that salad will keep me coming back. With the strawberry lemonade. I can say I'm satisfied. <3

I felt very insulted when I received attitude from your employee ** for "taking too long to make up my mind." When I asked a question about one of the meals, she was very rude and I was extremely taken back by the way I was spoke to. She proceeded to give me and my daughter an attitude when we simply asked how many chicken nuggets were sold in a pack, and if that wasn't enough, she started eating French fries directly in front of my daughter and I out of the fryer. If that's how you allow your employees to talk to guests, you are going to lose business.

Their sea salt on their fries is consistently very bitter... not sure why that is, but it ruins the taste. I finally am quitting to eat at what was once my favorite fast food burger place.

Yesterday, May 26, 2015, I had a friend purchase a large chili from the Jonestown Road location here in Winston Salem, NC. It was nothing but a lot of beans with very little meat. This was my second try as last week, the same thing happened. I have loved Wendy's and been a faithful customer for the last 12 years. The chili I am used to eating has pieces of meat you see in the chili (your chunks of burgers broken in small pieces in it) but in these 2 instances, you had to really look for the meat. The beans in it took over the product. Due to recent hospitalization and illness, I cannot drive so my food is dependent on my friends getting it for me. I realize expenses have risen in all eatable products but I really like the old recipe with more meat in it as before. This was a disappointing meal. Since my friend bought the chili both times, I do not have any receipt. Just thought I would share this with you.

I had went to Wendy's drive through and placed my order, after I received my order I saw that there were no spoons, napkins or condiments in my bag. Instead of going through the drive through I parked across the window and honked and asked for what was missing in my bag, so they brought it out, and I went on my way. When I went to eat my fries I noticed that they were old hard and cold. So I went to the door which was locked and asked for a refund. An employee opened the front door and let me in so I could get a refund but started saying things to me about how rude I was. I asked to speak to the manager who was talking to me and the other employee kept on arguing with me and harassing me. I told her she had a big mouth for a little girl and what she should do was get to work. The manager asked her to "please be quiet" and asked her to "please leave" to the back of the kitchen which she did.

Ordered three combination meals, $26.00 and a Potato. They said they were did not have any. What? No place should run out of this item, not at 5 PM. This a dinner item. Poor management on Wendy’s part. Why has no one from Wendy’s contacted me like they said they would in my first review? I guess Wendy’s owners do not care.

I had order an number single with cheese I was not happy with fries.. It was in Greensboro, Ga. I ask for some more fresh fries but instead they was cold too.. Wendy's got to do better.. And the employee was so mean..

Early last night, I went with my husband to Wendy's at Sterling Rd. in Cooper City. It was only one customer ahead of us and had already finished ordering. He left, we stood at the register waiting for help. I counted six employees at the other side of the counter, but not even one glanced at us, told us to wait a moment or anything. We were completely ignored. In the meantime, we could see that gloves and hygiene were not a priority here. I have read in other posts that if employees are black and the customers are white they won't get good service. I don't know if that is why we got such a bad service. I commented that we were being ignored, still nobody even looked at us. So, we left.

Wow. I recently started eating Wendy's about a year ago. I grew up thinking it was an illegitimate place to eat because of its poor advertising and distasteful icon (the scary freckled girl). One day I decided to give it a try and I was actually impressed. The quality seemed decent for what they were charging. Tonight however I decided to eat it after a few months and I have to admit it definitely reminded me why I want to quit eating fast food in general. I got two chicken crispy jrs and when I got home I was seriously disgusted that I paid 1.39 for a small burger with literally a single, SMALL piece of lettuce. Are you kidding me? I should have invested those $3 in a legit burger at Red Robin or BJs. What a disappoint. I will never eat there again. I guess the portions match the buildings and reputation. Great job Wendy's!

This is the second time that I bought chili from Wendy's and my daughter started vomiting about 5 hours later. The place I bought the chili from it's on NORTH BROAD ST IN ELIZABETH NJ. Now I don't know if the chili is contaminated but I would like to hear if there is anyone else who has had the same experience.

What did Wendy's do to their spicy chicken sandwich? The texture of the chicken is very strange and off-putting. When biting into it the texture almost like biting into raw meat, but it is cooked. The other issue that is annoying is ordering a burger. The menu indicates that cheese is extra, yet when I order I always ask for pickle, ketchup, mustard only, how is it that cheese is added? I am done with Wendy's.

I really like Wendy's chili. A lot. It's not as good as my wife's, but I can get it any time I want. The problem is consistency. You would think it would be the same at every location. Right? Wrong. Some stores like to water it down. I have complained to Wendy's, but they don't even care to reply to me. It would be like a frosty that has been kept at room temperature for a few hours. Since I am a road warrior, I am actually going to have to start a log so that I know which Wendy's to avoid. If they water down the chili, what else do they do?

4/16/2015 - Ordered a #1 (Single w/cheese, coke and substituted the fries with chili). This was at the Longwood, FL location off N 17/92. Got home, ate the burger, then opened the chili and was greeted with soup. An important component of chili was absent - BEANS!!! So my comment - "Where's the Beans?" NO Receipt was provided. Info from my credit card payment - POS, Pending. PreAuthorization WENDY'S ** (Pending) 04/16/2015 - $7.16.

The Burger was barely heated. Requested a fresh one and it was the same. So disappointed in Ocala Wendy's with the exception of the one in Bellevue. Leaving site 00001915. Food was not served at 150 degrees: not even the remake. Product (Sonofabaconater) seemed old. Bread was not soft or warm. This type of service is becoming the brand experience and will hurt more in the long run. Just lost a loyal customer!

Ordered Asian cashew chicken. NO cashews, very chicken and a lot of iceberg lettuce. Disappointed!

I've ordered from Wendy's countless times and haven't had bad experiences in the past, but for the last 2 years and up to now, things have only gone downhill. I always order the same thing. Spicy Chicken Sandwich with lettuce and cheese only. I don't find that to be such a difficult order to accomplish is it? Well perhaps it is because every time I order it I end up with tomato, lettuce, mayo and no cheese. Also, the quality of the chicken is most certainly not as crispy as it entails, nor is it very spicy but I can't complain too much on that aspect I suppose. So because of the amount of times your workers have failed to properly put together my order, I will no longer be dining at your restaurant any longer. I do not want a coupon or anything of the likes as a token of an apology either. I write this to inform you so you can hang on to the customers you still have and for future ones. Good day.

Went to Wendy's Drive Thru in Delray Beach Florida. Ordered a Half pound double with cheese, medium frosty, medium fry, bacon cheeseburger and was charged 17.85. Was in a hurry so it really didn't phase me until I got home. Plus the half pound double with cheese had no cheese. Come on guys it's not rocket science!

I purchased a chicken sandwich through the drive thru at Wendy's. When I got home I noticed a bloody band-aid in the middle of my sandwich. I went directly back to the restaurant and told the manager and asked if he would like to see it. He said no and then offered to make another one. I asked for my money back, which I received without even a I'm sorry. I called customer service who got me in touch with the district manager. This manager was unbelievable rude and actually accused me of lying and then hung up the phone on me. I contacted customer service again, who in return got me in contact with the regional manager. This manager was just as rude. I will never eat at another Wendy's for as long as I live. Not only am I completely grossed out, but the lack of care behind this situation is ridiculous!! This is how people get sick and catch things like hepatitis.

Nasty spoiled hamburger. Order took about 10 minutes. The Double 1/2 lb burger was served with no lettuce, 2 pieces of tomato (diced) not sliced. About 20 pieces of onion and no pickle. The patties after getting the onions off tasted like they were spoiled. I have paid the price for eating here. I had to miss work today, due to the diarrhea from food poisoning. This happened yesterday evening at the Wendy’s on W. Evans St. In Florence, SC. 8:30 pm on 3/5/2015. I will not eat at a Wendy’s ever again. Now I know why many of these franchises are failing and cannot be the number 1 burger place. Thank you Wendy’s... Fast food workers want $15 an hour. Can't even make a hamburger. Good luck dining here, you are going to need it. Still Sick on Sunday.

I don't understand how your management can have a worker working for 12 hours with only a 30 minute lunch and no breaks in between.

Tonight 2/18/2015 at 10:25 I went to the Wendy's on Mount Moriah in Memphis Ten, I pulled up to the intercom and the lady says yea- right away I knew that was a red flag but I was just thinking well maybe she had a bad day, so I say "yes I have 2 separate orders." She said "what you need mam?" I start to order 1 jr bacon cheeseburger and 3 nuggets. She gives me the total so I went ahead with the second order she yells!!! "Mam if you gone make 2 orders you have to let me know ahead of time." I told her without thinking "that's what I was trying to tell you while you were brushing me off..." She goes "mam I don't have time for this." I say "look that's ok, I don't want."

First, I pull up to the drive thru and the voice that spoke with me was very abrupt and couldn't wait a minute for me to choose what I needed. She sounded very agitated when I asked her a question about the steak salad she just was so insulted it seemed. Anyway, I ordered a small frosty and a half steak salad. Completely forgetting about a drink. I paid 5.49 for a salad that had 3 very small strips of steak on it. It was the size of a side salad for sure and no meat on it hardly at all. Good taste but greatly over priced.

I work at the Fair City Mall (Fairfax) Wendy's. I'm very nice to every customer on who comes. If someone takes too long get the money I don't say "you wanna hurry." I just patiently wait. For the managers I work with are complete jerks they would start to say Kevin (nickname) hurry and get the customers payment. They then would come over and say in such a negative way saying WHAT TOOK YOU SO LONG!! They would then start to criticize me "you wanna work here or not."

I may not sue them but I found a wire on my salad that looked like a hair!!!! I thought it was a hair and thank God I did check it!! Never going back again!!! If I didn't check it, it could of been really bad!!

Just ordered a to go lunch at Wendy's in Temple. They asked me SM, MED or LG - and I said LG. She gave me a MED drink and I asked for a large and she could give me a LG. I told her I paid for a large, I want a large. I got back and was eating my sandwich and found a hair in it. I didn't go back to complain because I know it would be useless.

I went to Wendy's for lunch yesterday. I have an allergy to wheat, so I asked for no bun. I got what I asked for. The burger had cheese, meat and bacon but nothing else, and no one asked if I wanted condiments. I was charged over $10. I wondered at the amount charged after I got home and saw the debit on my bank account, so I decided to come back today to check. I got the same thing as yesterday. The price was consistent, but the burger was not. This time, there was no cheese but there was pickles. I had asked for mayo 4 times and after I left, I noticed there was no mayo packet in the bag, so I returned for it. The meat literally crumbled to the point that trying to put mayo on it was impossible.

No milk option at Wendy's near Miami airport. This store does not carry milk on its menu. Would like this option when ordering for children.

I think you need to bring back the old soda machine. The new touch screen ones that you have in a few of your restaurants spread germs. I wouldn't mind so much but I have never seen an employee wipe one down to get the germs off. I think the machines that only touch the cups are better and more sanitary.

Today I told a manager how nice of her to send an employee to clean the snow off of my car while I sat down and enjoy my value menu dinner. It is so nice to be treated like a king after spending $3.15 on my lunch! Thank you Wendy's! You are the best!!!

I buy an ice coffee everyday at Wendy's in Lowell, MA. They are great staff. I went to a different one on my way home from work in Tewksbury, MA on Andover St. My bill was 1.06 so I gave them 20.06. The cashier took my money then gave me my coffee. By accident I drove away without my change. When I realized it I called and they said it wasn't in the draw. I was pretty mad so I hung up and decided there was nothing I could do. I will never go back to that one again. Of course it's not in the draw, it's in his pocket. I know it was my mistake but they should give your change back first and not try to distract you. Life is hectic.

The visit we had was very poor customer service. Waited and waited in line, one associate told all the customers she was very tired. Just because we're waiting we don't want to hear what's going on behind the counter. Then I made a complaint and the Manager wrote the standard version. Although fast food we're still want good customer service. But we're never going back...

On 12/19/2014 I went to the friend's house to pick up $1,000, the money for the materials I bought to help her replace her kitchen cabinets and remodel the kitchen. On the way home, I stopped with my family at Wendy's to eat. This was around 8:00 PM. I realized the next morning that I forgot my purse at the restaurant. I drove back to ask if anyone has turned in the purse. I was relieved when the female manager said they found it . She gave me the purse and the list of the things they wrote that were in the purse. She said they had to do it in case something was missing. Listed on the list were some (not all the credit/debit, shopping cards and just the two of IDs in my wallet, there were 4 IDs) and $76 in cash. They even opened the envelope in my purse and wrote the contents! It was a big envelope with my son's action figure I bought online. But most of the things in the wallet were not listed.

This Wendy's is known for their bad service along with every other fast food place in Poquoson. My family and I ordered 3 orders of the 10 pc chicken nuggets in the drive thru. After paying we were directed to wait in a parking spot along with other customers waiting for their food as well (aka not fast food). After waiting for 25 minutes we drove through the drive thru again, of course we got no help or response from any employee. We FINALLY got our food but of course they forgot our drinks. Our simple order became a chaotic event that ruined our night.

On 11/01/2014 around 10:45m I pulled up to the drive thru, ordered and then pulled up to the first window and as I paid I dropped my debit card, picked it up then proceeded to the second window. The young lady leaned out the window and said "Please don't throw trash in our parking lot. We have to pay someone to clean it up." I asked what she was talking about she replied "The employee at the first window told her I threw my receipt out the window. So I showed her the receipt he gave me since I still had it and she didn't back down. She was rude and hatefully while smiling this big I am in charge grin. And insisted that I had thrown my receipt out my window. I have emailed twice and called 3 times only one was not ignored and I received an email from the manager saying she was sorry and she would take care of it internally. I took that to mean sorry you contacted us.

I went to Wendy's here in Odessa Tx on jbs parkway. I was with a friend who liked going to Wendy's until the way I was treated. We stood in line and he made a order and next was me, I made my order. We both paid separate. His order number was called, got his food and started to eat as I waited on mine, he was almost done eating and I still had no food. I walked up and asked where my order was and was told no ticket so I must be lying I placed a order. I never got my food or my money. I called to say what happen on the 800 or 888 number and was treated as I was a liar. I was told to send a copy of my receipt, I said you don't get a receipt at Wendy's until you get your food and receipt is on the tray or bag. I was told more less I was a liar by the person on the phone also. After the way I was treated I will never take myself or my family to another Wendy's as long as I live and because the way I was treated my friend who was with me that day heard it all and has not been back for his self or with his family. I hope no one else is taken advantage of by Wendy's as I was or treated with so little respect as I was upon my visit to Wendy's.

Last week visit @ Midnapore Wendy's for food. After paid the employee told us just wait @ parking lot stall for food. Finally after 20 minute girl showed up with food. Long story short missing food, wrong order, cold food, etc. Just contact back to store, no good response from general manager. Yesterday received mail from district manager Shirly **. She wanna meeting with us because she think we have lots of free time like as a Wendy's staff. And I called her 3 times, no answer on phone and even I don't receive any call from her. This type the service provide from Midnapore Wendy's.

Went to Wendy's today to bring food back to our office personnel (several large chili's & some burgers). I hurried back to our office because I knew they were hungry & could not get away from the office. After searching through the paper bags, the burgers were left out. (I had my receipt.) So my wife called Wendy's. They sincerely apologized, and they found the burgers that were forgotten. Wendy's is mailing us a coupon to more than take care of it -- going above & beyond to make things right. I am proud of the Wendy's (50313) because they admitted their mistake. This Wendy's location will continue to be our favorite location. Always great food, and fast & friendly. FIVE STARS in my book.

On Sunday, November 9, 2014 I purchased food at Wendy's on S. Main Street by the NRG stadium for my boyfriend and I. He had the spicy chicken CAESER salad and less than an hour later he was ill with Nausea, diarrhea and body aches. He had food poisoning from the salad. It's 4 days later and he is still ill. We called the Wendy's to speak with the manager and that was even worse! US: Hello, is the manager in? WENDY'S: Yeah. US: May I speak with them? WENDY'S: Yeah. US: Are you going to get them? WENDY'S: Yeah. US: Are YOU the manager??? WENDY'S: Yeah.

Purchased a Wendy's hamburger with cheese through the drive thru on Nov 1st. First bite tasted odd - second bite was worse. Took a look and burger was red, raw and watery! Called -888 number on bag and all they could say was "sorry it happened". Will never eat here again!!! Unfortunately I was not given a receipt at the drive thru and my complaint was not taken seriously!

I agree with the comments about Wendy's management staff, they are worthless. Wendy's need to hire a more professional management staff. They treat their customers any kind of way and they are very unprofessional. The restaurant on Harford Road in Baltimore, Maryland is the worst! They condone their store manager to assault her baby's father in the store parking lot, then return to work after he was taken to the hospital. I guess it was ok with Wendy's because it was a women doing the domestic violence act so that made it ok.

Wendys in carrollton GA. time 2:30 p.m. - Yes my husband and I went into the store today. We had been getting teeth worked on all day. So we were wanting some of your Chili with baked potato. We came up to counter. We were the only ones at the counter until a girl walks up to her and she started taking her order and talking with her. I didn't say anything but it upset my husband. The worker looked at me and ask how I was doing. I said ok. Then another girl walks up and the worker ask if she could help her. Leaving myself and my husband waiting again. So we left. You see we are white people. The worker and the two other girls were black. To me that should not have made a difference. But it did to the worker. We want be going back to that store. We just thought you needed to know how this store is being run. Thank you for your time.

At about 10pm on Sunday October 26, 2014 We ordered food at Wendy's drive thru. I had already eaten half the jr cheese burger. Then I had taken another bite along with chewing. I felt something plastic in my mouth. I immediately spit it out in a napkin and found a used band aid. I was sickened and vomit a little. Very disgusted, went back to drive thru, told employee who got manager. She never apologized as if she didn't believe me. I gave her the band aid and she walked to the back with it and must of thrown it away. She then returned but refunded most of the bill due to my request. My concern is my health and others but also their unsafe health practices while handling food. They should be wearing plastic food gloves while handling food.

My wife and I went to the Wendy's on Hwy 27 in Lake Wales, Florida to eat dinner this evening. My wife is handicapped so I helped her to a table first, then went to the counter to place our order. There were two employees working registers, one talking and flirting with a black man at the counter, the other taking an order from a woman who could not speak English and working another lost order issue. A white lady who seemed to be in charge told them two times, "You have customers to wait on" and they just blew her off. When the lady waiting on people in front of me got done she just walked off.

I am a FURIOUS EMPLOYEEE!! I work for store#1834 in Melbourne Fl. Name is DeArana **. I have been at Wendy's for a year and seen the in and outs of that place. The atmosphere is terrible and discouraging! This why Wendy's lose good employees because y'all are giving people manager positions who DO NOT KNOW how to talk to people. Wendy's can't even keep new employees because your so call managers are rude and disrespectful and they run new people away! People aren't being trained because your MANAGERS are too lazy to get up off their BUTTS and train people!!!!

Purchase a baked potatoes, started eating, saw what look like a string, then I started to dig - more strings. I am sick at thought of what I might have ate.

I love Wendy's. Would eat it more often if I wouldn't get sick. I eat out fast food daily and don't get sick. I have eaten at other Wendy's and haven't got sick once in a blue but the one on 41 St. and 106 Ave in Doral kills me. I got my order at 1005 am to after an hour. OMG it seems I ate 20 burgers. The cramps are unbearable. It's as if I took an ex-lax. I don't know what to do or who to call. They are supposed to be more natural and fresh.

to park, guess you do not want our business. Interior of the new store looks great but the new walls require a lot of walking to get to the exit doors. Apparently whoever designed the remodeled store does not have a walking problem.

My grandmother visited a Wendy's to pick up a simple small chili, when she was severely burned in the process. As she was being handed her chili, the bag ripped open and severely burned her. She was in the hospital a while and suffered from a long time of injuries. She did not press charges against it, and received no benefits for the injury. I'm very upset for this happening and will never again visit a Wendy's.

I've worked with this company for about 12 years now and they are by far the best people to work for. The vice president is the more compassionate strong intelligent woman I've ever worked for. She will be there for you 100%. I support this brand but most of all, I support her. I hope one day I can be half the woman you are in and out of work. You always have bad apples just got to look for the good reasons to stay and it is a good company.

I was purchasing food at a store in Cooper City, Florida and a white male with a bald head, I'm thinking a manager of some sort, was criticizing the manager on duty. I overheard employees in the dining room area saying that his name was Paul and they wish they could find another job. I'm thinking this is a horrible place to work. I'm sure this guy visits repeatedly making a disturbance because no one looked happy.

Since Wendy's has changed to bread and butter pickles, I order my burgers with no pickles as I can't stand the things. Well it seems this is usually the hardest thing for.

I went through the drive-thru on Fri June 13 at around 2pm at the Orangeville, Ontario location off of highway #10. Ordered my food which was the breaded chicken combo via drive-thru since I was on my way to work. When I got to work I sat down and took one bite of the chicken sandwich. When I took bite there some silver shiny thing in the chicken sandwich. It was the size of the tip of a ballpoint pen. We have magnets at work and the piece stuck the magnet which told me it was metal! I did not eat the breaded chicken sandwich. I called the Orangeville location on the rec numerous times until someone finally picked up. Told the manager on the phone what I found. She said that I can come by with my rec & I will get a full refund. So after work I went back to that location with a rec & my piece of metal. The manager gave me a refund & that was it!! I am never going to another Wendy’s again!!

I'm writing about the Wendy's on 1825 Suburban Ave, Saint Paul, MN - 55119 - 5512 near Suburban Ave, White Bear Ave. I go here sometimes for lunch and I have run into their terrible receiver in drive-thru several times. Most of these times, it sounds like 2-3 people are talking to me. The receiver is full of static and very low, so I'm not sure how new or updated it is. Also during each time, someone has raised their voice to get through which comes off VERY rude. The last time, it was actually the store manager, **. He said, "We waiting on you..." in a loud, impatient voice after they realized I couldn't hear them. I told them myself I couldn't hear them and I waited for the static to phase out.

I have seen several Wendy's television commercials, but the first one I've seen with an African American person in the commercial had their back to the camera and his face was never seen at all, not even one time. This type of behavior gives other African Americans the impression that the Wendy's corporation is racist.

I had a single with cheese sandwich only no fries or drink and was violently sick within one hour.

Got a hamburger hot juicy and it look like it was the worst hamburger I ate in my life. It was one piece lettuce and and no onion. Looks like it was just thrown together no care not like we show on TV.

Wendy's at Pilot in Dunnigan, CA, where I ordered #2 'hot n' juicy' with an advertisement 'take a bite' amongst a 'Born to be Bold' sign, therefore thinking it would have some type of spicy to it - wrong... After I went up to ask about it, the manager explained it's not the case, it's just a double cheeseburger, nothing else to it. He even attempted to exchange the sandwich for something spicy... So it's not the facility but rather Wendy's 'PR' it advertisement being deceiving to just turn a fast buck, which they did, all $8.99 worth.

I have worked for your company for three years. Never late, great customer service. Never given Wendy's any problems. Can't say the same for your management team. They steal and lie about it. Some of your employees shouldn't have a job. Because of favoritism, most of these people get to keep their jobs. This company has made me depressed. I have never worked for a company that was this stressful. I understand how a company doesn't appreciate your work ethics. How can someone be allowed to change your hours because they feel like it?

The employees and manager are all so very nice and polite every time that I go to Wendy's. They don't try to rush me to order and they will specially make something when I ask. The manager there is always very nice and makes certain that I have everything that I need, i.e., napkin, straw, ketchup, etc. The food is a great value and I feel like a valued customer when I go there. Keep up the great customer service Hillsboro, TX Wendy's!

Every time I go to Wendy's in general whether it be on Peoria and 83rd Ave or any location, I get sick from the chicken. At first it was a chicken sandwich and now the nuggets. I know it's not a mayonnaise or other ingredients because I never order a chicken sandwich with mayo or lettuce or tomatoes. I usually order it with mustard and pickles. I am very concerned about the chicken products there. I am tired of getting instantly sick after eating it. At first I thought it was an egg issue because I am intolerant to eggs. Maybe the batter has eggs? Now, it's an hour later and my family are nauseous and other stomach issues. They don't have food allergies. They ordered chicken as well. The staff are friendly and kind. The women's restroom is nasty smelling as well. It did not help by be queasy from eating chicken and then getting more queasier just by opening the door and entering the bathroom. Please find out what's wrong! I will not be able to eat at Wendy's again.

The person taking my order had difficulty using the register. She left her station to get help and went to where all the staff were in a circle talking. Someone came back to her station and helped her. I did not get a receipt. When my order came, it was missing the sour cream. I went back and no one seemed to know where to it was, though I did get it after they conducted a search. Later, I ordered a 10-piece chicken nugget. I waited and waited for it to show up. People behind me were picking up their orders. After a while, an employee asked me if I was waiting for a 10-piece chicken order. I told her yes. Then she went to the cooking area and got it for me. She apologized and gave me some fries. The place was pretty empty. I don't think that I'm ever going back.

My son went through the drive thru window at Hwy 138 in Stockbridge, GA at approximately 1:00 am and drove home after eating a few bites. He said something wasn't right. I went to see why he didn't eat - the burgers were blood red. I just got off the phone with a woman that said she is the manager and that her name is Shameka (not sure of the spelling). She said that we can bring them back. I guess we could, but now, with it being closing time, don't you think the grill will be even colder? I told her I wasn't having him come back down there, but would be calling corporate. This is a major no-no to give out raw burgers. I have a picture if you think I'm kidding.

My boyfriend and I purchased 2 chicken sandwiches and one of them was raw and pink on the inside. My boyfriend got sick and vomited. We have photos of it.

I was in Ormond Beach this past weekend for a bird expo. Due to the long drive and noisy birds, I had a really bad migraine. I stopped at a few restaurants looking for Coca Cola since it has a tendency to relieve my migraines (Pepsi does not although I drink Pepsi as well). It seemed everyone carried Pepsi. Then I got to the Wendy's. I walked in and almost didn't hear the lady greet me because I was too busy seeing if they had Coca Cola; they did. It's what happened next that prompted me to write this review. I asked her if the coke was good because some places don't have a very good balance of syrup & water. Instead of just saying yes, she took it upon herself to dispense about 2 ounces in a cup for me to taste. The mix was absolutely perfect. I ordered a large so in case the first half didn't work, I'd have more later. Within 20 minutes of leaving, my migraine was gone and it did not return. I will definitely stop in whenever I have my expos. Thank you very much. Please keep up the high quality.

They secured order and checked that all was received and when 24 miles away, we found out that the sandwiches were not the ones we ordered. Attitude of the server was very poor. If I were leaving a tip, I would have left her a penny face down. This will be the last time we patronize this rest. We have complained to the manager in the past of wrong order and attitude of employees. It is apparent that this store has a poor training program for new employees.

We are frequent buyers at Wendy's. On Sunday, 5/26/13, in Silverdale, WA, we stopped in for a Frosty. I ordered a medium and my wife ordered a small. What we got was a child's size in a paper cup, and a small in a plastic cup. I asked the teller about the sizes. They said that's what we ordered. The frosty that we got wasn't even frozen. It was like a runny chocolate Malt. I was on my way home and said I would give them one more chance, but every time I think about it, I need to say something. If Wendy's is going to follow the trend of packaging things smaller and with less quality just to make profit, you just lost a customer.

I have had problems at this location before (3/15-ish/13) and had another problem at the 10729 Park Rd, Charlotte NC location. It was a simple order (3 things - Baconator combo, spicy chicken nuggets and a drink; and all they got right was the drink). I tried to tell the DM and he blew me off. I wrote a letter to the BBB and the franchise ignored it. After calling for 3 weeks, I finally got a call from the DM, and he started off with an attitude. He yelled at me and even told me to shut the hell up. He also said that he refused to refund my money (a whopping $8.53) and that I can call who ever I want because he knows everyone; and they love him, and his job is secure, and so on. I was blown away with the way he talked to me. He even said that I can take my business to Chick-fil-A. Well that is what I am going to do! I have never been treated so badly by a company ever! I don't even know what to do anymore.

Store #8444 on 873 Vann Drive, Jackson, TN 38305 told me my coupon received in the local newspaper was not valid. The coupon had a code #42 (for $2 off salads). She said she needed 4 digits or something like that. She would not budge or ask any other employee for help. This was at 12:46 pm on Apr. 9, 2013 at the store named above. This is my second complaint to that store.

I love Wendy’s, but eating there is such a gamble. I learned my lesson this time around. This is the second time in the past 8 months that I got food poisoning from this place. And to top it off, I told my mom about it, and she also had food poisoning from this place not too long ago.

Terrible food. Hamburger was dry and they served a burnt baked potato. I sent my comments to Wendy's and they should get back to me in a couple of days. I am waiting but this has to be addressed. My husband never got the receipt as he went through the drive through and this was off regular menu as he said it was around $5.00. He should have ordered off the value menu. I am very upset as to why they even let food go out that way. I should state this was around 10:30 pm on Friday night on March 15, 2013. We don't live close to this Wendy"s; otherwise, I would have returned it. Please tell me what is the next step of action. Thank you.

I'm a truck driver. I stopped in at Wendy's that is adjourned; a pilot wanted breakfast so I said okay. We go here. Well, at 9:30, I was told that breakfast was no longer being served so I settled for a burger. Well, it was a bad idea as it must have been leftover from last night; it was terrible. But here's the kicker. 4 people after me went up and asked for breakfast so she asked the manager. She said several people asked for lunch at 9:00. The manager was rude. We'll never stop in VA again. In fact, we will never stop at Wendy's again. I guess you have to be a rocket scientist to work there.

First clerk Lauren was rude. I then ordered $22.00 worth of food to go. They got the order ready, supposedly, and fries were put on a tray. When Lauren picked them up to bag them, Lauren lost a good many on the tray. I was then informed that home-style chicken was gonna take a few min. I asked them to keep the rest hot while waiting. It took about 6 or 7 mins. I ordered the fish with no tartar but with mayo, lettuce and tomatoes. I ordered the chicken with no mayo. I can't have mayo. I got the fish with nothing - just plain. I got the chicken with lettuce and tomato and mayo. Totally ridiculous. I tried calling but no answer. I tried again - the same. I think this location needs dramatic training on orders so someone doesn't get sick.

I stopped at the local Wendy's in Augusta, ME and ordered the cheeseburger basket (fries/drink). The burger was barely lukewarm and the cheese was not even melted. I was disappointed and I understood then why only 6 people were there at noon time. I also went to the Wendy's complaint site (last week) and never received a response. What has happened to Wendy's?

My wife picked up food from Wendy's yesterday, for the very first time! After we ate the food, we all took a nap because we were up late the night before. An hour after waking up from the nap, my 2-year-old son and I threw up all night. Thinking it was the flu, we went to the hospital. The doctor told us that my son and I had food poisoning. Now to remind you, I never said anything to the doctor about what we ate that day. Wendy's was the first and only meal I ate that day, and look at the outcome. I ended up going to the hospital for food poisoning. It was unbelievable. I have had some bad service from fast food restaurants and have the time. I can't stand McDonald's, but I will never go back to Wendy's. I am going to post this comment on every website I possibly can to get the word out about this food. This business should be shut down for good. But hey, what do I know? I only spent a night in the hospital with my son because of this.

I love Wendy's but hate poor service and that's just what we got at exit 34 off Highway 69 S. in Indiana! Call it poor management or the "I don't want to be here" syndrome because they were running that counter like a drill sergeant at boot camp. The female counter person yelled "Next" instead of "May I help you!?" She also would leave the counter for long periods of time to collect orders and flat just let the customers pile up and wait! Very poor service! When I ordered a Baconator, I was given a smaller version (Son of Baconator). When I returned the mistaken sandwich to the counter, I was given the correct sandwich after some hassle conversation with whoever was in charge. I wish Dave Thomas was alive. He was formally from Fort Wayne, IN where I live and by all accounts a great guy! I don't think Dave or Wendy, for that matter, would stand for poor service and employees from this location! I still love Wendy's but wish I could have had the power to fire a few bad employees at this location!

My family and I recently stopped at a Wendy's in Ottawa, Ontario for lunch. We were excited because we have all enjoyed Wendy's for many years. Our order for the 3 of us came to about $30 Canadian dollars. I asked for a Son of Baconator. When we got to our table, we first discovered that the fries were dry and almost cold. Then when I bit into my SOB with a napkin and paper wrapped around the bottom (force of habit), something started dripping down my chin. I looked and there was a steady drip of pure grease dripping onto my new shirt and on the tray! I ruined a new shirt!

My daughter, who is 17, went to Wendy's for a summer job. Orlando, who is the manager there, said she was hired. She filled out all the forms, got working papers, and brought them back. Then we heard nothing from them. She asked about the start date, and he said he would let her know. She called several times to find out and was always told the same thing: "I will call you to let you know." I told her to go there on July 17 to find out what is going on, and they gave her the W2 and said to have me (her mother) review it. Because this is her first job, she was extremely excited but misunderstood or they didn't tell her correctly. But she said I needed to go there to fill out a form. I didn't understand why but went there and spoke with Orlando.

I was at the drive-thru at Wendy's when it was my turn to pay. The manager and the cashier could not find the order that was placed minutes ago. I got berated by the manager of the Wendy's. I felt humiliated in front of my two children, who I was buying dinner for at the time. I asked for a receipt and he snatched it and walked away. I asked for the manager, he said he was the manager. I asked for his name and he said, “You don't need my name.” The man was very abusive in front of his employees at me. He kept yelling, “Your order is not in here, stop cutting the drive-thru line for about 3 minutes,” before he entered the order again. All the time stating that I should wait my turn instead of cutting the line. In the meantime there were 4 cars behind me waiting for their food, while this man was too busy berating me in front of my kids.

Morning panini - I went there this morning for a breakfast to go through the window. Hands down the worst breakfast experience ever. The egg was so old it looked and felt like plastic, the bacon was incredibly raw and the potatoes, stone cold. The most upsetting part was I was their only customer. No one else at the window or inside. I should have taken that for an omen. How anyone could have served that mess is a mystery to me. I had just started going back there as I had three black bugs in my salad a couple of months ago. I find it ridiculous that you're not even busy and serve slop like that. I usually pick up lunch for about a dozen of us at work. I can assure you that Wendy's is off the list. All you people talk about is quality. Where is it?

Meal #2 Double Burger - On my way to my cabin, I stopped by Wendy's for a quick bite. Standing at the counter, I noticed laundry on the floor - a complete Wendy's uniform. About 7 minutes later, an apparently night worker came to retrieve the laundry. In the meantime, an order of fries was placed in front of me and my wife. As time went by waiting for the rest of the order, we ate some fries but something was not right. These aren't our fries. These fries and a burger belonged to someone else, maybe a drive-thru order. Okay, our order arrived. We were ready to eat. I eagerly bitten my double burger and got grossed out. My burger had gobs of butter on it. I brought it to the counter, explained there was butter on my burger. I was given a new burger, which in turn, has butter. I brought it back, was assured the bun will be microwaved and not toasted and buttered. I got my burger, not toasted, but it was buttered. I walked out never to return again.

My family and I eat at your restaurants two to three times a week. We have not been eating there for a while because you guys have changed your recipes. My kids like pickles on their hamburgers, and you guys use sweet pickles now which do not taste good on a hamburger. My wife loves onions, but not purple onions. We now go to McDonald’s because my kids don’t want the sweet pickles. I really don’t like McDonald’s. I wish you would go back to the old recipes. I just thought you should know. We are a family of five and we used to spend $40.00 to $60.00 a week there. Now we are spending it on garbage at McDonald’s. We’ll probably start cooking at home every day now.

I spent nineteen dollars on a meal that the burgers were black and overcooked or had been sitting too long. Also, you can never go to the Franklin location and get the baked potatoes if it’s lunch or whenever. Just take them off the menu. I have not been able to get any at any time I stop. We are out or it will be an hour. I’m so sick of hearing this. I would have taken burgers back, but I live seven miles out. I just decided to vent, thank you.

I was at Wendy's on 4-25-12. I ordered a salad, I bit into a pecan and half my tooth fell out. The pecan felt like a rock. I missed work today, the 26th, and went to the dentist in the morning. He said he was very busy and have to go back this afternoon, he gave me an estimate of a crown and said I needed one and a big filling. The crown costs 650 dollars and I paid 149 dollars for filling and x-rays. I feel Wendy's is responsible for this, plus my lost wages. I am in very much pain.

Poor management/racial act - There was an argument between me and a person outside and the person was yelling at the cars in the drive thru at Wendy's at 2510 Broadway where ** and ** were the managers. The lady was yelling into the customer's car, for them to get their guns and shoot me because I'm black. I went over to the lady as I was telling her she had to move away from the drive thru window, that they had a business to run and both managers came out of the Wendy's store and jumped up in my face and were both pushing me, telling me to get off the property. They never said anything to the other person who was making death threats towards me to their customers. I was waiting for police to show up for the lady already and I did let them know that, but they kept on pushing me. I would like to know what it is I can do to report them.

Today at Wendy's in Macclenny, FL, I bought my friend and I dinner on the go. I got a couple miles down the road and everything was ice cold. Okay, no problem. We went back to Wendy's and I spoke with the manager just as nice as can be. He refilled our order and even gave us a larger fries, great. Well, as we drove off again, everything was ice cold. This has happened 2 prior occasions but we didn't go back. I love Wendy's hamburgers but can't stand to eat cold food so we are very, very disappointed and feel we should be reimbursed!

I went to get 2 cheeseburgers, double cheeseburger, 4-piece chicken tenders and a large fries. The cashier said, "That will be $26.00." My husband said, "No, not for what I ordered." Then, a manager came over and asked what the problem was. The cashier told him the issue, but the manager walked away without helping him! Then, the cashier said, "Oh, it's $16.00," which was still not right. But my husband paid and went home. However, when we opened the bag, there was a double cheeseburger, chicken tender and 2 chicken sandwich, not 2 cheeseburgers. This is so not fair! We should not be paying for something we didn't want! I will never go to another Wendy's again and I will tell everyone about our experience. I hope you do something about that store in South Yarmouth. They were so rude and didn't want to help.

First, when using the drive-thru the girl dropped my change and expected me to pay the additional money. She should have said, "I will get that after you drive off." Never a thank you or any thing. She was a real ***. Then, when I get back to work, my hamburger is pink and hasn't even been cooked and fries were cold as ice. This isn't the first time but I can tell you I won't be back. $6.50 down the drain today. When I called back, I was told I would have to call back in the morning. Guess like take two aspirins and call me in the morning. I would probably need those in the morning due to the meat not being cooked. Not good service!

My order was wrong. I clearly stated I did not want cheese on my sandwich, but got it anyway. Also, the girl working up front had no idea where the condiments were (honey mustard, ranch dressing, etc.) and this was not the first time my order has been messed up at the Wendy's on Rodi Road in Penn Hills (Pittsburgh, PA). I bet if I placed my order in Ebonics, they may have actually gotten it right. I hate to say that! If that makes me sound racist, so be it. But honestly, the people working there, white or black or Hispanic, are completely incompetent. Did any of these people actually complete high school or take an English comprehension class? I doubt it! I will never go there again.

I had lunch today at Wendy's located on South 291 in Independence, Missouri. I was enjoying my meal, the food was good until I went to the ladies restroom and it smelled like a sewer. It made you gag it was so strong. Another lady and I both left and said we would never come back.

i visit the Wendy's on 1305 US HWY 264 E yesterday around 2 pm, and I'm just trying to figure out like what's the point my food was cold. I was going to say something to a manager, but in past incident, I've got rude attitudes from employees, and the same manager on duty yesterday makes it no better with a "I'm really not concern about your food" approach.

I was eating chili and I thought there was black hair in it, but it was a bug. I saved it and I have it in a cup. I tried to call Wendy's all day and no answer. I need somebody to look into this. It is the Wendy's in San Lorenzo. I am just hoping I am not going to get sick from this.

We just dropped our son off at the airport and we’re on our way back home. Around 12:15 pm on Airline Highway in Kenner, LA, we pulled into Wendy's. My wife ordered a junior hamburger and I ordered a double cheeseburger. Later that afternoon, around 5 pm my wife started to feel nauseated and had the chills which lead her to start vomiting throughout the night. About an hour later, I started to become nauseated which turned into stomach cramps which turned into diarrhea and high fever. After 48 hours, I started to feel a little better however my wife is still sick with fever, nausea and bladder pain.

My husband and I had been running some errands and decided we wanted a hamburger. It was 10am on 12/6/11. The place had just opened. In fact, my husband had to tap on the drive thru window to get them to open it. The drive thru ordering device did not work. We ordered 3 cheeseburger deluxes and a Monterey chicken sandwich. The chicken sandwich was fine, however, the hamburgers were cold. The lettuce was limp and had the translucence that lettuce gets when it has been heated up.

I was just on MSN reading an article about the Biggest Business Blunders of all time. Wendy's decision to alter the sandwich wrapper with this crappy slid-in box and a half wrap sandwich has definitely put Wendy's in the conversation. Not only is the sandwich halfway falling apart but if you're going more than 25 feet, your sandwich is cold.

My chicken sandwich was completely raw! I took a bite. This just happened. Hopefully, I will be okay. But I am just waiting now, ugh!

On 08 Sept 11, I went to my local Wendy's and ordered a Baja half salad paired with an extra chili at 12:23. I had gone through the drive through and decided to eat in the parking lot in my car as the weather was really nice. I mixed my salad together and started to eat. I had about five bites when I got a hold of what I thought was a long piece of lettuce until I began chewing. I felt something rubbing my tongue. I realized that something was not right and I grabbed a hold of what I thought was lettuce. I pulled it out of my mouth only to find out that it was a 10-inch piece of grass! Yes, grass! I was sick. I couldn't believe what I was looking at. I stopped eating. I went back to the drive-through window. I asked for the manager and he came to the window where I had the two blades laid out on the napkin. He said that it was the spring mix. I told him that I was sure grass was not part of the mix!

Last night, I went to Wendy’s Drive-Thru after work with two other people. When I arrived at the speaker, I asked if we could place three separate orders. An employee replied, "Um, what? " in a sarcastic manner. So I repeated my request.

I went to Wendy's to get lunch for my wife and son. I went to the drive thru and got my order. I then brought the food home and started to divide the food among everyone. As my son was eating his cheese burger, my wife opened hers. They got her order wrong so she opened it up and started to pull off the things she didn't want on the burger and began to put it back together. As she gets ready to take her first bite she notice something on the bottom of her burger. She turns it over and saw that something stuck to her burger, a used Band-aide! Now if it wasn't for her order being wrong she would have eaten someone else used bloody Band aide. I called and couldn't get anyone to answer the phone.

Okay so, me and a good friend always go to this Wendy’s late at night. The lobby is usually open until 11:00 PM. It even says so, still to this day, on the door. We went around 9:40 PM and the doors were locked. The janitorial lady was cleaning the lobby and said the manager said it was closed!

I ordered #5 combo and asked for no salt on fries and large regular chocolate Frosty at about 5:00PM or so. Worker put Frosty and drink on the counter. I watched the worker put frozen fries in deep fryer. I waited for a long time, saying maybe less than 10 minutes, and Frosty began to soften like melting. They moved me to the side of the counter and served other people first. I was there first before them. Why? I am deaf. They need to treat everyone equal. I watched workers' performance. They talked too much although they would tell you that they were waiting for fries to be cooked. Why I got my fries and hamburger cold instead of hot. So I asked for my money back, but the manager won't let me and gave me the cold hamburger, fries and melted Frosty.

Friday, July 27, 2011, me and three other family members stopped to eat at Wendy's at Main St. at 610 So Loop. As we were finishing our meal, a friend discovered a fried roach in her french fries. We were shocked! We didn't eat another bite.

I frequent this Wendy's several times a month, usually at lunch hour with good service. On March 11, 2011, I visited the restaurant at a later time, around 3 pm. Business was relatively slow with 4 people including me in line. Two young girls at the front of the line appeared to be placing complicated orders as they stood conversing with the cashier for an extended period. After a while, I determined the two girls were friends of the cashier, and they were having a personal conversation.

On August 18th, 2010, my mother brought home Wendy's from the store at 104 N. Center Street in Joliet. I popped chicken nugget into my mouth, chewed it, and swallowed. Something got caught in my throat. My mother, being a retired CNA, told me to induce vomiting. The guilty party was a poultry bone. My throat was raw for 3 days. I went through the usual channels at Wendy's, and their district manager handed me over to Tyson Foods.

I live less than 1 mile from this particular location and being single, I eat out quite often. Over the last several months, I have gone through the drive thru about 6 times but usually walk-in because my order is usually perfect when I do so. I don’t always have time to walk in so on occasion I use the drive thru. I have never had even one order right when I use the drive thru.

I gave Wendy's drive-through cashier $20.20. My total was $10.16. I didn't get the change. When I asked for my $10.04 of change, he told me I only gave him $10. I told the manager and she said she would count his register. She came out to my car and said his drawer was $4.00 short, so she could not give me my change. So I went in to see if there was another person I could talk to concerning my transaction. When I went in the store, the cashier yelled at me in front of the whole restaurant, saying that I was calling him thief (which I hadn't said). At first, I had thought he genuinely made a mistake by not giving me my change. But when I asked for it, he denied that I gave him a 20.

I went into Wendy's No one ever greeted me the staff was very rude and the manager had a bad attitude the place had a sewage problem one of the rude employees said that out loud the manager told the employee to be quiet for the customers hear you and the manager just laughed about it and said that’s why you never see me eat here i go get my food elsewhere and bring it back here. To top that off I ordered a #5 Med it cost me $7.12 in which money isn't the issue but when I pay that much for fast food at a low level place the food should be good for that price well it wasn’t!

My husband and I went to Wendy's on 10/30/2010. When we got there, no one greeted us and the cashier rang up the wrong order. The manager came over and told us they already made the meal, like she was trying to make us buy it. When the cashier finally got the right order, the manager shoved the food in my hands. I don't appreciate spending my hard earned money in a place where you can't even get good service from the manager.

They overcharged for meal. The sandwich was not made right (no tomato or lettuce). The nuggets were stale. I got no receipt. They were not busy.

Employee was chewing on a necklace she was wearing and rubbing her fingers over the part she chewed on. Then, she would handle food without washing her hands. That’s disgusting.

So, I'm standing in line for about 10 minutes, alone (meaning I wasn't there with any lunch companions) and realized that in the 10 minutes that I had been standing there. 1st off the line hadn't moved but 1 person, 2nd the girl who was standing at the station putting the burgers together had made 3 burgers, changed 2 napkin dispensers, made 2 more burgers, opened an oven of sorts-pushed various buttons on the oven, wiped her forehead with the top of her hand, and proceeded to make more burgers. All whilst wearing a pair of rubber gloves that looked like she had been wearing them all day long. Needless to say, I was completely grossed out and left and went to subway where I enjoyed a lovely lunch.

My girlfriend and I purchased food through the drive-thru at Wendy’s on 02-18-10 at 4:44 p.m. As I took a bite out of my crispy chicken sandwich, I noticed a weird taste in my mouth. I immediately spit the remainder of the food out of my mouth and told my girlfriend that I thought something was wrong with my sandwich. As soon I made that statement, my girlfriend stated that my breath smelled like I consumed bleach. I immediately checked the sandwich and discovered that the whole bun smelled as if it were dipped in some kind of cleaning solution. I began to experience a slight burning sensation so I rushed to the bathroom and flushed my mouth with water. My girlfriend and I immediately went to the emergency room where we were both examined by a nurse. We both experienced nausea and my mouth had a burning sensation.

Wendy's has a Crispy Chicken sandwich for $.99. The sandwich comes with lettuce and mayonnaise. Every Wendy's I go to, I order the sandwich with cheese, tomatoes, pickles and onions. I am charged accordingly. The Wendy's in Green Acres Mall wanted to charge me an additional $1.49 to add only pickles and onions. If I wanted cheese, it would be an additional cost ($.40 I believe she said). Now, they have just changed a $.99 sandwich into a $3.00 sandwich. If I am going to pay this price, I may as well get one of their specialty chicken sandwiches, which is what they want you to do. This is a ripoff to consumers. If you advertise a smaller sandwich for $.99, and try and force consumers to pay the price for a specialty sandwich, then you have falsely advertised your product.

I went to the drive through at Wendy's in Leonardtown, Maryland today at 4:21pm. The lady came over the speaker and asked if I wanted a combo. I told her no, that I wanted a Double Stack Value Meal with ketchup and onions only with a Coke. The lady asked what size and I told her small. I pulled around to the window and gave the lady my money and she handed me my change, a soda, and a bag. When I looked in the bag, I saw there were no fries. I counted my change and there was too much. I waited for the lady to open the window and told her that my order was wrong. She told me that it was not wrong. I told her that I ordered a Double Stack Value Meal. She told me that I did not say value meal. I told her again yes I did. She raised her voice and told me again that I did not say that and she does not need this and slams the window.

I ordered two Meals #1 (one burger with cheese, one without), one regular cola and one diet cola. Upon arriving home, family members complained the cola was too sweet - indicating this was not diet. I walked up to the counter as it was hard to tell which label was correct, as it was not punched in the area that could tell which soda was cola. Also, my soda cup was not filled as recommended once.