Taco Bell Reviews

The server ** was also patient and made sure each student had their correct order and was very thoughtful of my student's needs. I will encourage all my family and friends to visit this Taco Bell. A big shout out to people who serve the customers happily and with respect.

Said you get a free taco when app is downloaded! Not true! Tried twice! There is nothing free! Don't download apps that flat out lie! And I suggest another fast food place to eat at also! No more lying companies! It's time to fight back by not buying from them!

I ordered Taco Bell through an app to be delivered, Ordered tacos with 2 drinks and a pack of Cinnabons to share, Once it got to the house the drinks were missing, 1 taco was missing and 4 of the Cinnabons were gone. I understand that taco bells are busy and they rush to get food out but this experience is the worst yet.

I can't believe you ran all the ads for the Mexican Pizza and every place has sold out since you start. Why would you lie about having it if you can't even order it!!! You have great food but you want so.

I went to store at 3704 Fm 1960 Houston Texas at around 715 am and they were not open yet. I waited for around 1 hour and still not not open. I seen several cars try to order in drive thru but was unable. I called the 800 phone number and filed a complaint. No one called me back. When I called the 800 number again and I am told some person called me back which they never called me back so I called again and told they called me back again which they never called me in the first place.... They the customer complaint are very important to Taco Bell but I do not think that Taco Bell does not want to listen to the customers.

Bro wtf. I woke up after eating Taco Bell and I couldn't move anywhere and my rump felt like it had an acorn stuffed up there ready to burst, I ** all over my bed and afterwards I laid in it for hours not even being able to get up. The cheesy bean burrito is still in my hair at this very moment.

We went to Taco Bell on the Parkway. Couldn't order online, so went inside. 6 people standing, waiting, looking frustrated. Told the lady we wanted to order. Instead she shuffling UberEATS bags, yelling the names, no one standing there were the people, so she goes in the back where 20 others are "making" food. 2nd time we say, "Can we Order??" She ignores us, til my husband flipped out, and left. The parking lot is as messy as the stupid people inside. Why are they making $18 an hour? They're doing less than nothing.

Mexican pizza is back. I got so excited for nothing. It sucks and it’s not the same. All the hype for nothing. It was nasty and overpriced. Taco Bell needs to step their game up. Bring back the Taco Bell from the 90’s

We was at Taco Bell in Rogersville, we was seated and eating, one customer older guy order and got ice water, then he put a pack of red drink mix in water, then a ** female came by and looked at his red drink, she said, "Don't you get coke in a water cup," real smart, we felt so sorry for the older man, why does taco bell hire people that don't like other races, she looked at us like you got a problem, why would taco bell hire this monster ** woman, she was hateful to other ** people, if she don't want the job < they should fire her racist **, it was around 1130 am.

I ordered quesadilla because of course they don't have mexican pizza The cheese is not melted and the tortilla was cold like just out of the fridge because I asked about a mexican pizza? Haven't been there in years. Never get the orders right and I won't go back just because Dolly made the commercial. WTF.

I am trying to locate the information for whomever is in charge of the Riverside store in Clarksville TN. I ordered through Door Dash (order #**) and it was terrible. The side of sour cream I ordered was missing. There was no sour cream on the items that were suppose to have it. My Fiesta potatoes had no cheese. My quesarito was not grilled in not even sure the item they gave me was suppose to be that. The soft taco had lettuce even after requesting none and the shell was hard. The beans were dry.... need I go on. I ordered the side of sour cream because no one that works at any Taco Bell knows how to put it over the entire item. It's usually in a clump and that's every visit. Oh yeah and I had to unwrap every item because they were not wrapped to where you could tell what was what. So please for the love of God get me in contact with someone who actually cares.

I sat in the drive thru at the garden of the Gods location in Colorado Springs Co. for about 15 minute in order to place an order, at the speaker the guy inside sounded like Eeyore from Winnie the Pooh took my order, told me to pull forward, I sit in drive thru for literally 30 more minute waiting to get to the window, I pull up and the guy says, "You the one with the two party packs?" I said yes. He says, "I'm so sorry I have really bad news. We don't have any soft taco tortillas." I asked why they couldn't have told when placing the order. He said, "I don't know," handed me two free taco coupons and I had no choice drove off, now I haven't been to a Taco Bell store in about 5 yrs because of terrible service, I see it has gotten worse and frankly I have been reminded WHY I don't go to taco bell.

I was INFURIATED and practically IRATE with the service I received. When I ordered a simple chicken taco, I instead was met with a 3 year old human toddler that went by the name "Miranda". She was wrapped in a tortilla and handed to me through the window when I practically SPECIFIED I wanted a taco. Then I came back the next day to return the wailing child and when I asked for a Coca-Cola, I ended up getting a dead pigeon with a poop dressing. I demanded better service, and when they declined, I chucked a tree through the drive-in window and now I'm in prison and wouldn't have been here if stupid Miranda and the pigeon incident hadn't happened!! I DEMAND A BETTER SOCIETY for my hopeful city of Watchatoon!

I hate knowing others get specials when they tie their crerewardsdit or debit card to the Taco Bell app. It's irritating that I pay cash but don't get any bennies. I don't give McDonalds or Arbys access to my bank accounts but get rewards.

I went through the drive through at the Taco Bell in Emory Texas tonight about 9pm. The vehicle in front of me had to wait on a cinnabun (so I found out after pulling up to the window) which caused myself and two other vehicles to have to wait 10 minutes in line instead of the associate asking the customer to pull back around to keep the line flowing. Then as I get up to the window and get my items, I check my bag and they have messed up my order. Mind you the girl was hanging out the window just having a good old time with the people in the vehicle in front of me. I will not be going back to this location... Poor Poor customer service at its finest!

White Hall, AR Taco Bell has to be the most RUDEST IMMATURE RESTAURANT that I've went to in a long long time. The employees are playing at the drive thru. When given our order, which we placed online, driver of car asks employee who brings food to the window, "Is this everything?? Employee responds yes. We knew it wasn't from the looks of the bag. We sort out/separate our food because we don't know what's what. Minutes later, another guy comes to window and lets us know we have 2 burritos missing. If we wouldn't have stayed in the line to check the bag, we would have drove off without all of our food. The guy who handed us our bag should have let us know, we had other items they were waiting to be finished. Asked to speak with a manager or just someone in charge, and out of the 4 standing around nobody could answer or explain the reason for such horrible service and lack of communication. What is going on Taco Bell?

I ordered food from this restaurant at Somerville NJ. It was for myself and my son who practices basketball at nearby gym. We live in Edison. We are pure vegetarians. I ordered Black bean crunchwrap supreme for my son. He usually eats it while we drive back home, with the lights off. And today while eating he noticed some taste difference and it was actually Cruchwrap Supreme which had seasoned beef in it. They made my son eat beef. If they cannot hire someone who is good at preparing orders, then better close their shutters. This is such a ridiculous mistake. I JUST HATE YOU GUYS FOR WHAT YOU DID.

Our 11 pm trip for the dreaded fast food place, it was a busy day. It was refreshing to see someone happy while at work and pass along a smile along and a laugh. Frank was such a pleasure. Dublin, OH Tuttle crossing location.

I loved Taco Bell, I mean loved it. So much that back in my teens years I even got a job at a taco bell. There was only one thing that I loved on the menu and I always got it. The gordita, and when they got rid of it I had no reason to eat nothing else on the menu. Nowadays my wife goes there and asks if I have anything else that I would like to eat there. I tell her no, they got rid of the one thing I loved about that place, so all I get is a drink. Thanks taco bell, there is just nothing else else I want from there. Even the other versions with a taco shell in it. They would refuse to take it out for me. I didn't care what I had to pay for, I just didn't want to eat a shell in one. I can't see myself eating anything else there.

Placed a merch order early December. After emailing twice for order updates, status, etc, my order was canceled because it was out of stock- almost a month after ordering. This was a Christmas present. I was given a refund. I placed a new order Jan. 15th. Order has not even begun processing. I manage an e-commerce company. No one manages this company. It's a joke. I paid $55 for a sweatshirt I will apparently never receive. Don't order merch - cause you may never get it.

I will never order from Taco Bell on 22nd street in West Des Moines… The manager hung up on me twice after trying to verify my order.. I could of had a allergy to beans after she hung up and was laughing at this office at 9pm 1/5/22… Bad service and I will not ever spend money with taco bell again… Us hard workers work so hard a reply on a good place to help with lifestyle… Never again, they should be not in charge.. Short staff or not… You will never have business.

The Taco Bell on Ford Road in Westland Michigan, I will never go to another Taco Bell again in my life. This guy, he said he the manager was so so mean and rude. All I did was order my food on Google and they didn't have the food that I order ok so I had to go to the app and cancel my order. How do I do that, he said, "Ma'am you need to do this." "I don't know, I never dealt with the app." "You need to get out of line, it takes about 10 minutes then reorder and get back in line." "I'm not finding how to cancel it. Help me."

Originally I went to one on I-29, they weren't even open at 8:00, so I went to the one off of Dale Earnhardt on Spider Drive, I ordered five Fiesta Potato Burritos, and they added sausage to that crap and charged me for it. I didn't want to go back because at that point they'll spit in your food.

Ordered the nachos and quesadilla both in a meal. The Nachos and the chips were that salty we could not get through the meal + was that soggy it looked like it had been soaked in water. Very Disappointing.

No mild sauce. 1 of 2 tacos was like someone dropped it in water and it fell apart in the bag, Beef Burrito Supreme had no beef in it and receipt verified it was a beef burrito, 3 packs of sauce for the above plus a Taco bowel when I made sure I asked to get enough. Only reason for going because the wife wanted a Taco salad which they no longer have. I've had some bad fast food experiences but this was ridiculous, it was like they were saying, "Don't come back, ever."

I placed an online order to pick up in the drive thru only to be told they closed early. In order for me to get a refund I had to contact customer service. It's been over a week and still no refund. No more Tacohell for me!

My wife and I went for a ride to the Taco Bell in Ridge New York. We had 4 hard tacos, some chipotle burrito, 2 chicken burritos and 2 supreme sandwich looking things, they were round cost about seven bucks each and were as light as a feather. I had these things before and they were filled but not this time. The chicken burritos had no chicken, it must have walked thru the burrito. The taste was so far off and to think we drove out to Ridge just to avoid the Taco Bell in our hometown and were rewarded with another awful Taco Bell experience. Taco Bell I'm done, you obviously don't care what your customers get for their money.

No problem ordering. The tacos tasted terrible. Small portions of meat. No Diablo sauce. Employee said, "Don't blame me, our supplier won't give us any." Overpriced for top grade taco. Heavy on salads light on the beef.

I purchased a 3 Taco Supreme Meal and Nacho Bellgrande. The taco shells were stale, bendable and inedible. The nacho chips were the same. Please check food before you leave. This Taco Bell is located on Sibley Blvd. Dolton, Illinois.

I thought I would give Taco Bell's new chicken taco sandwich a try. Other than tasting good it has to be the absolute smallest, most miniature, most pitifully small fast food item I've ever had my life. For almost a $1.50 is an absolute joke. The woman from the '80s that used to say where's the beef will look at this ridiculously small food item and be rolling around in her grave, Taco Bell must have all of a sudden invented the world's smallest chicken strip to put in their pita bread. I had a cup of them where they were so small. The chicken was not a strip. It was the size of a chicken nugget. It definitely is not a meal. It's more an older or a very small snack in the '80s.

It was 70 dollars for 24 supreme tocos. $18.00 for sour cream and $12.00 for tomatoes and that was not extra. Last time for me. Should have ordered the plain ones. Just meat and lettuce. I know I will not be going back.

The girl working drive thru was very nice but Taco Bell's corporation apparently don't know what they are doing. The few good things they had they took and then they bring a few things back for a month here and there and then take it back off. Super annoying as you never know what you are able to get. We definitely won't be returning for that reason and for the fact the lady at the window was horrible! If I could give negative stars I would.

I believe the Franchise leaders cannot make up their mind. Their menu changes so much and so fast it is unreal. I used to get the fiesta potatoes. They discontinued them. They started the loaded nacho box and discontinued it. Then the loaded Fritos nacho fries and discontinued them. Now the fiesta potatoes are back. Seriously, you order something one time, like it, and go back to order it and it is discontinued.

After using the TacoBell app which doesn’t actually save your favorites, and verifying our order on the drive-through screen, I arrived home to bite into my taco created to include my allergen. Never again.

I ordered two burritos with EXTRA beans, EXTRA cheese & EXTRA sour cream. When I got home, there were two burritos with extra beans, but NO cheese and NO sour cream. The people who took my order and payment were very friendly.

I have eaten at Taco Bell since they opened their first stores. I keep coming back for their menu. My experience today was good but the Crunchwrap was 3" in diameter with the same $3.29 price. The crunchwrap used to be 5" in diameter. The excuse I heard was that they use a smaller tortilla. Bad excuse because the overlap of the tortilla was still over half the size of the wrap. Very little ingredients is the result. Okay, so inflation, rising prices, etc is causing changes in product size. That has been going on for 40 years. But this is poor. I won't be buying this expensive tortilla item with very little food in it. Definitely zero value in it. This too bad because I like the restaurant. They should be more customer oriented and provide a better product. A high profit percentage is not important when you have so much volume of sales. I like the food, get back to giving value to your customers.

I had a taco at the North Babylon NY Taco Bell. Within 2 hours it made me sick. I will never eat there again. I was sick all night. Also the food is a very poor value. They give you very little for your money. I think the taco filling was spoiled.

I used to frequent Taco Bell in La Crosse, WI. It is my favorite thing to eat. Unfortunately, I won’t return. My order was wrong over half the time. With how often I went there, I contacted Taco Bell to ask them to make it right as I was a frequent customer. No response. They don’t care about their customers. Workers are all incompetent and prices are getting ridiculous due to paying those workers unrealistic wages.

We were at the Taco Bell in Roanoke Va on 1406 Hershberger Rd on today 8/14/21. The service was very slow, it took 19 minutes to get our food. The young man preparing the food dropped a wrap on the floor and was going to keep the same gloves on after picking it up until another customer said something. Also when I said something to the manager, he was laughing and smirking and going slow on purpose. It was unacceptable. I will never dine or get take out from this Taco Bell again. Very Poor!

Every time I go to Taco Bell the sour cream is always at the bottom sogging up the sell and that is not good. It taste awful and it makes my stomach hurt so back and it does not come out well. This happens every time I go there. This happens even with other things. I will never go back.

Crunchwrap Supreme is joke and should be placed in meals for $1 category. All you get is a tortilla with 4 pieces of tomato, some lettuce and sprinkles of meat if you're lucky!!! It is not worth money. You will be left hungry and angry.

Ate Taco bell chicken chalupa two days in a row and have been bed down with stomach pains, nausea and vomiting ever since (been 4 days now). Never ever eating there again, it's not worth risking my health for.

I have always loved Taco Bell. But their portions are terrible. I now go to a regular Mexican place. Their portions are over the top, and takes more time to get your food but it more worth it if you're getting more quantity for your money.

Ordered for delivery. Three taco supreme, crunchy. They were hardly like the supreme I remember. Only lettuce, no tomatoes, a small dab of sour cream but the worst part was the shell that was hardly crunchy. It was soggy and fell apart as I grabbed it with the inside falling out. Plenty of sauce, though. I ordered an extra one plus two of the cinnamon goodies. $19+ that is a lot to pay for such poor quality food. I will never again order from Taco Bell. I give it a two as the delivery by Doordash was on time. Zero stars for the food.

Every time I come to the Bloomington MN store, Leon is always so friendly. He goes out of his way to greet customers and remembers them as well. Today all the tables were dirty and he took it upon himself to clean one for me then proceeded to clean the dining room. He was stationed at the drive thru but chose to accommodate me.

I used to enjoy going to Taco Bell but all the items I used to order are gone… My family and friends stopped going for the same reason. Taco salad, Mexican pizza, pinto and cheese just to name a few. Good luck with your new menu but I won’t be eating here…

I ordered one each of food items from menu to see how much ingredients they put. My observation was half or very little amount of ingredients went into making my order. Why are the portions in the product from the menu 75 % less than advertised.

Do not order Taco Bell food using the Google application. They have no procedures to refund a order not even a help FAQ to do so. The store manager here in Glendale AZ was rude and clueless on how even said application worked. She claimed they are not even trained on how it functions. If you have a problem you are out of luck if it's after 4 pm as nobody is at the office.

I would give this no star if possible. My sister was at Taco Bell tonight, while I was on the phone with her the entire time, to pick up some food for her and her children. They had her pull up and wait for over 13 minutes until she decided to go back through the drive-thru to get her money back. She told them over the speaker that she had been waiting for 13+ minutes and wanted her money back. No apology. When she gets to the window still no apology. When she asks for the manager, there is constant slamming of the window.

Everything my family has eaten since we were young was all taken off the menu. Please bring back our favorites like the MEXICAN PIZZA, NACHO SUPREME, AND ECT.. We miss going to Taco Bell. Bring our FAVORITES BACK PLEASE. :) A lot of people I know stopped going there for this very reason.

Look I stop going to Taco Bell last year, b/c the meat in their tacos/chalupas went from 1/2 to 1/4". So lately I saw the advertisement for Quesalupa I thought another chance was fair. Big mistake, now the level of meat might be a 1/8" and the chalupas were so dry they were old and tough.(Local store issue) but still come on you expect me to moisten it with sauce?!! Corporatism has run it's full course. Home made is best. Period.

Went to the Taco Bell in Thornburg VA (although the receipt says Mudd Tavern Rd Woodford VA). No one else in line and they direct me to park in a fire lane for my order. I asked the young woman who brought me my order why? "The Manager says to". It's unsafe, cars pulling around with almost no room, not to. entire. It's ILLEGAL FOR a good reason.

I order my meal on the Taco Bell app for 'now'. After confirming my order and paying, the app told me to proceed to the location to pick up my order. When I arrived at the drive-thru, a rude individual stated that they were closed. I explained that I have already ordered my food and paid for it on the app. The same person responded, "We closed!" Another person (I am assuming a manager) told me that they had large orders and are not taking any more for a while. Again, I told this person that I have already placed the order and asked if I could wait. She responded yes and asked me the color and make of my vehicle. I waited in the parking lot, watching several other vehicles go in the drive-thru only to leave without service.

Why does the Bell keep taking french fries away? Their new dish of potato chunks suck. Mine were tough, chewy and half burnt. The cheese sauce did not seem as hot as the fries cheese. Fries sell like crazy when available, so why do corporate jerks take them away?

I just can't say enough about the bacon chicken chalupa! It is the bomb! Just wonderful! So tasty and the combo was fantastic! Please bring it back! Keep it as a regular item! I also love your chicken supreme chalupa but this one, yummy!

I ordered a QuesaLupa on the very day it dropped. I took one bite, the taste was grim. Crusty and poor, like a dirty person flesh... Revolting. despite my immediate recognition, I devoured the entire thing. BIG. MISTAKE. Oh God, I felt the fire of a thousand men in my ascending large intestines. After that, my body could not produce a single shred of debris, I could eliminate the Enemy within me. The police and paramedics arrived to observe me in an utterly disembodied state. My humiliation senses severed my dignity and integrity. This experience caused me to become severely mentally and emotionally impaired, my IQ decreased by 37% which has left me with little will to live. GOD cannot help me now, as much as I wish HE could. I am subject to the lustful caresses of the evil Lord, with a name starting with S and ending with -TAN. My life is completely, absolutely, Ruined.

This is the 2nd time in 2 weeks this has happened. They have installed ordering Kiosks and they are so horrible that I refuse to input ever again. I stood at the counter and made eye contact with 4 different people, 7 employees standing there and refused to acknowledge I was there and after 10 minutes and 30 seconds (yes, I timed it yesterday), I walked out of the Franklin Massachusetts.

I had my wife drive 20 minutes to our taco bell and order me the new nacho taco as advertised on tv and 4 regular tacos. The nacho taco came with less meat and cheese than a regular taco. But they added a ton of additional lettuce to make it look like you were actually getting something. I won't order the nacho taco again. And I plan on visiting the restaurant as soon as I can get there to complain to the manager.

I order food from Taco Bell in Vineland NJ address is 3920 s Delsea dr. I order the nacho fries bell grande (through Door Dash). I get my order and a little bit ** food in the container after spending $5.

So last night I tried to order Taco Bell from their website- a mistake, I learned, as their app is completely unreliable. Took my money and never relayed the order. Tried to contact them- no one answering phones, and their "contact us" form wouldn't accept ANYTHING you put in "time of visit". Found out who the local franchisee was, they called this morning. Even though it was TB's responsibility, HE (head of ops, Mike) called the store to have them refund us. Local Taco Bell- good. Corporate Taco Bell- scum.

I has visited the Taco Bell off the 1000 block of West Broad Street on about four cases in the past week. The manager stated to me she has no time to argue with me even though I wasn’t arguing. She is very rude. She would not give me her name. As a business owner myself this is unacceptable and I would like to know how many other managers in the Taco Bell corporation cannot purchase inventory. Not only has she told me now four different times in about two weeks maybe more that she cannot get nacho cheese fries because she is out but she has another store bringing them to her. That is a obvious. Why? Because it has going on now for at least three times in the past week at minimum.

The Taco Bell location in Fairborn Ohio at 360 N. Broad Street forgot some of my order, refused to refund my money and when my family was eating the food they did remember to put in the order they found a hair in it. They were very rude and did not want to help me out at all and I still haven’t got my money back for the stuff they forgot.

Om, I had online order through app #**. I had chalupa box, customized with beef replaced with chicken. I was supposed to pick it up with drive through at 7:15. Ok, we reached there 7:17. Till 8:00 o'clock we were there waiting for our order, my husband was outside in chilling cold talking to the person just regarding our order showing him phones. We ordered through their app .Finally we received our order after 45 minutes. The order with beef in it. What the hell! We waited there for 45 minutes in that cold just to receive wrong order? We had to go out again to get food. It completely ruined our evening. Taco Bell never again. Stated with uninstalling their app.

I was discriminated against in the fact that I don't have a credit card because I am disabled and was told that I can't get the promotional in my taco bell account and to use friends or family card which I don't have anyone who want to risk their identity to do that. I don't know why you guys want to lose business in such a poor town but I do think something needs to be done. The women I dealt with was rude to me to go find the manager that she was somewhere cleaning and then won't to help me and blew me off.

I love Taco Bell. Actually I always have. BUT you guys keep changing the menu and have removed ALL of my favorites from your menu. You took the Beefy Crunch Burrito AND even the Mexican pizza. I bought that ** every day and I now I won’t go there because there’s nothing left on the menu I want. And I know soooo many people who feel the same. Quit taking the best ** off the menu and replacing it with garbage and you’ll get your good reviews back.

My favorite fast food place. But last night I got a chalupa supreme. It was 3.69, not really much bigger than a standard taco with the same filling, kinda boring really... With a slight smear of sour cream. I'll never get that item again. It was fried and hard, not crispy and bubbly like I remember. They should discontinue that one and bring back the gordita! I loved that one! Or maybe use different ingredients for chulupa that are enjoyable.

I was very clear that all I wanted was 10 soft tacos meat and cheese only- I have a lettuce allergy. The cashier couldn't get it right, keep giving me a bigger order and when I confirmed just meat and cheese I was told, "Yes I got that." My mom called them after I arrived home. The Manager, she was rude. Basically she didn't care that her worker had made a mistake..my receipt of what the girl rang up was all that was important. And she rang it wrong. Allergy issue unimportant. !!! Horrible customer service and this isn't the 1st time. *Taco Bell 462 N. Keystones Ave. P.A. The bill total was$19.48.

Have 5 small kids, I ordered a big meal and one drink, I forgot to order more drinks so when I went to pay I asked if I could add more drinks and they said they could not let me add another drink. Really?! That is the stupidest laziest thing I've ever heard at a drive through. Taco Bell Dayton, TN.... sucks.

Prices went up twice. Ordered cheese quesadillas, got home and nothing but a tortilla and sprinkle of cheese, just went spent $35 on food. Forgot three items, had to take back. Chalupas were so awful. No more.

For a fast-food chain that makes millions of dollars, I'd expect Taco Bell to at least fill their tacos even halfway with substance. However, every time I decide to give Taco Bell another chance and order tacos, specifically supreme tacos, I receive extremely thin, stale tacos that are not even 1/5 of the way filled with ingredients. I can literally pinch the tacos completely closed with barely any pressure.

Had an issue with an order that was incorrect. I called and they stated for me to keep the current order and they welcomed me with a new free order that I would've had the first time, PLUS, they gave me a free item, PLUS because my order should've been lesser, they gave me credit of the difference for my next order. I cannot tell you how astonished I was with them! SUPER PLEASED WITH CUSTOMER SERVICE!!!

My local Taco Bell 2104 West Roosevelt Boulevard Monroe North Carolina has gone downhill in the last year with customer service and quality of food. Employees are rude, disrespectful and show little respect for their jobs, managers are just as bad they throw the food together and you can never get an order right but then you get all pissed off when somebody calls what comes back through the line to complain and you showing attitude. Evidently the district manager would rather ignore you been trying to fix the problem. I have spoke with corporate on four different occasions and was told the district manager would be back in touch with me within 3 business days. That's a joke.

We received an order of nachos $5.00 box. Called manager and told her that the chips are stale and that they look like they are from the bottom of the box. She was very defensive and said, "We don't serve stale chips but you can bring those stale chips right up here and we will exchange/refund." We informed her we do not want money back and we don't want an exchange. "We are informing you about your product is not fit to eat." She said she did not care if we called corporate and hung up. Maybe if you could be an adult and have some customer service training you would know how to respond to this issue. Everyone at the location from taking order and giving order was pleasant and great to deal with...except "Manager" on phone.

I have no other complaints against Taco Bell... Well maybe the fact that they got rid of the Diet Bahama Blast drink, which I loved. Oh well. But, then some brilliant twit at the chain decided to get rid of Green Sauce. So basically, I stopped eating Taco Bell. My wife likes the tostadas. So, today I went to Taco Bell to get some tostadas for my wife only to be told that they no longer sell Tostadas. "Mexican Pizza is the closest item we have to that," said the young girl behind the counter. I was dumbfounded. I left with a taco. Probably the same corporate green sauce hating twit decided that tostadas should no longer be on the menu. I spoke with my wife about this new development. We decided that our fast food dollars will no longer go to Taco Bell. There are so many newer, fresher, and more authentic fast food restaurants to choose from... Even in small town America.... Even with Covid-19. Adiós Taco Bell.

We like Taco Bell food and today we chose the Cravings Pack which was priced nicely. Sadly found 1 small hair in 1 burrito and another hair in the taco. Will not return. We were surprised employee handing our order and $ did not wear mask.

I came in at 10:38 am to get power bowl. The manager lady made me wait until she was done helping other staff. When she finally came to me, she didn't ask, "How can I help you." She just said "we only have breakfast". I said "lunch starts at 10:00." She said, "It's not ready, I have to temp it." I said, "Well this is really inconvenient, I'm on my way to work." She didn't apologise not once but said again "it's not ready, have a nice day" and walked away, turning her back on me.

Kirsten w was the nicest worker I've experienced in a long time. She was friendly and she was amazing. I have nothing but compliments for her. If she's not already manager I highly recommend you make her one with how nice and friendly she was.

Let me start off by saying I NEVER make reviews but I felt this particular experience was horrific. I go to this Taco Bell on Canton Rd once maybe twice a week for lunch. 2 years ago it was the WORST service ever. Always had to check my bag before leaving and it was guaranteed to be wrong. I love Taco Bell. It’s close to my job so I’ll deal with it. Over the past 2 years this Taco Bell has dramatically done a 180 to the point that I don’t worry too much about checking my bag anymore. Well today put an end to me going to this Taco Bell.

When we got our food we checked the bag to see if we had gotten everything we paid for. The container of rice and the beans were not even halfway full. The manager and the employees told us that is the regular amount, except when we went to other Taco Bells the amount was much greater. They eventually gave us more. We will definitely not be going to the Taco Bell on 75th and Rickert in Naperville.

Store #005569 9990 Roosevelt Blvd Philadelphia, PA 19114 at 7/10/20 around 2:15 P.M. I was trying to place very simple order: 2 seven layers burritos and 1 large Mountain Dew. Had to repeat it about 10 times loudly and person still did not get it, placed 2 drinks instead of 1, been making other errors. She called for supervisor, and supervisor lady were either under influence or just low life attitude, she told me that I can go. I barely was able to get my Visa card from them, then placed this order in another local Taco Bell restaurant without problem.

Just had a drive through employee named Joe at Taco Bell in Hunter's Creek location ** curse me out for making a change to my order. Unbelievable and unacceptable behavior. You need to hire better people Taco Bell. At least manager Rosie ** was nice but I won't be going to Taco Bell again.

Taco Bell used to be a good place to eat...40 years ago. Once you find a menu item you like they get rid of it and replace it with crap. I used to love the Bell Beefer until it got the ax. Now there are no more Gorditas, XXL Burritos or Taco Salads. What they do sell is overpriced and not that good. They just heat up prepackaged ingredients and put it on a different shell. Also, they still have the dining rooms closed but the speed of service is no better. When picking up the food in the drive-thru it is cold by the time you get home. In fact, it is worse! I have tried to give them a chance every now and then but they seem to strive to hit the lowest mark in service and quality of food. We are lucky we have great options instead of Taco Bell like Del Taco. It is a further drive, but worth it!

Ordered through the drive thru a steak power bowl. Got home- NO STEAK or meat of any kind! The place looked clean, the clerk's friendly, nothing amiss. Looked like white guys running the grill and counter. Going to chat with the manager asap. Corner of 2283/Hero Way and Busn 183/Bell.

We have stopped at the Trinidad, Colorado TB/KFC 2 times in the past month. The first time we were in line in our car for over 35 minutes and there were only 5 cars in front of us? We decided that was a fluke and since choices are limited in Trinidad we decided to give them another try today. Over 40 minutes in our car in line and no way to escape. It took them a minimum of 5 minutes per car and when we finally got to the window we waited over 2 minutes for someone to come to the window? When she finally came to take our money I asked her if our food was still warm. Since we had waited over 30 minutes after ordering and there were 7 bags of food sitting by the window waiting to be given to the people behind me. She shrugged her shoulders and said something to the effect that she was really tired? Of course the food was cold and dry and should have been returned, but I was so mad at that point that it could not have been a good conversation...

When getting to window she rudely told me she was out of drink and when I asked her which other kind of freeze they had she looked at us with disgust. And when asked her again she did the same exact thing and she finally answers after the 3rd time of asking and her response was very rude then as well. When paying she barely stuck card reader out window and I had to shove my card in while basically having to reaching into window. Along with no sauce which we asked for twice and the drink was suppose to be LG Dr.Pepper and we got a Coke. (Along with no receipt)

I have been to Taco Bell 3 different times. Simply AWFUL. You'd think I would not go back after the first time! But NO had to go 2 more times! Ordered 3 Taco Supreme, got home, had something curls with cinnamon! 2nd time ordered burritos. Got home, had tacos, 3rd time was ordering for 3 people - 3 tacos, 3 burritos with beef, got home, had 3 tacos with nothing but cheese on it, burritos had no beef just cheese! Cost over $25 for crap. Worst meal I ever purchased. Don't let me get into the drinks! 2 sweet teas, 1 coke, unsweet tea & still not sure what the coke was!

Wanted to order a taco salad. Was informed that they are no longer available. Unbelievable for a Hispanic fast food restaurant to not have a taco salad anymore!!! Will definitely take my business to Taco John's from now on, who do offer a taco salad.

We (my family and I) have gone multiple occasions to Taco Bell and have gotten our order wrong multiple times. This was the last straw as they left out several items we ordered and I am very displeased at the service we have. They also have given multiple attitudes and have even said so to our faces.

I have loved Taco Bell for many years. However I picked up an order @ TacoBell (**) Elmwood Park NJ yesterday. I was totally dissapointed with my order. The chicken quesadillas had less chicken in them - was like eating cheese and quesadilla. I asked for salsa - no longer have salsa - they have something with few chopped tomato, lots of onion and cilantro - did not like this at all. I also got a taco salad and asked for a side of chili - they stopped selling chili (a Mexican food place with NO CHILI!!). The meat (BEEF?) in the taco salad didn't look like beef nor taste like it. It looked like mashed DOG FOOD - and the taste was horrilble. This experience totally turned me off for going to Taco Bell. Arlene. (survey code - ** ) 3/5/20 order # **.

Went there to order some food, they were very smart and ignorant about it and we always have a lot of money going into this restaurant. Looks like I won’t be returning. Need to learn better customer service skills.

They were out of taco meat and other stuff and when I got home after I had to go up there twice my order was wrong again. Then when I called to inform about the order being wrong all the manager could say was, "Oh sorry," and the first time I asked to speak with the manager I was asked to call back in 30 minutes.

The food is sometimes variable. Although good, there are times when things are not prepared as requested. Overall, I like this chain and it offers good value for the money. The restaurant and bathrooms are clean. The staff is friendly and attentive.

No mature MGMT, just a bunch of teens giving away free food to their friends and no sense of urgency to paying customers. Orders looked like it would be a good order of nachos rather than what we ordered.

I love Taco Bell for the reason that I can get a more healthy Meal that has lower sodium salad or chicken taco. When I order a taco salad without meat it lowers the sodium and avoid red meat. Sometimes I'll get extra beans for the protein.

My last 2 visits to T.B. at an Evansville In. location on St. Joe Ave. was very disappointing. 1 night there was a man sitting & talking to an employee asking me for money, another time there was a crew of scruffy looking young people working the restaurant. Whatever happened to a dress code.

Taco Bell is ALWAYS coming up with fresh, new menu items, which are very tasty and affordable. They seemingly are able to place items, each and every time, in an order which you can always rely on taste, freshness, and a smile from staff! And, what's great about this chain is you can expect the very same taste and quality in just about every Taco Bell you travel to! In a word, delicious!

I really like Taco Bell and am grateful we have one locally but it’s not always clean in the dining area. Also there is only one restroom stall per gender and employees use the same as customers which is sometimes a wait. Also, coffee should be in the menu. I dined there tonight.

Good food at decent price except ground beef is very greasy. Most of the time the amount of ingredients on my tostadas are very skimpy. I usually purchase two and they aren’t even fixed the same. The Service at most Taco Bell’s is very slow.

I enjoy Taco Bell because unlike any other fast food chain I get my food fast, fresh, and right. The distinct taste of taco bell's signature taco meat makes every bite warm and delightful. Also the wide variety of Mountain Dew especially the signature Baja Blast makes a big difference when I go to eat. I'll be honest, since you added the baja blast I go to taco bell at least twice as much as i used to. I will say, you should take some of Rhett and Link's advice from Good Mythical Morning and make some of the things they have created on their YouTube channel.

Food smells and tastes fantastic, however it traverses through my intestines like a runaway freight train. I wish I know what they put in it to make it affect me like that! I used to like the Chalupas, then the shells were cold and no longer made to order. The basic soft shell tacos used to be great.

I have never had any bad experience at this restaurant in any way, foodwise, servicewise, or any other way. I've had many of them at other restaurants!! But Taco Bell is reliable and I love their food. I will continue to go to them whenever I have a taco craving or a nacho craving!!!! Or any other Mexican food craving!!!!

This restaurant never fails to meet my food needs. Every time I go here I have great meals and I love the menu selection. My favorite item is the Doritos Locos Taco and will continue to be as I eat there.

I Love Taco Bell!! I can eat there even if I am dieting. The food is always fresh and can easily be made to order. The restaurant is clean and fully stocked with extras you may need, and the staff is great!!

They have changed up their menu a bit, which is good. After a while it gets boring. A few things that I would like back is the dollar menu, and some of the old soft tacos fresh chicken and steak tacos. They were the best of all.

Customer service is terrible, food quality is poor lacking flavor and amount is not a good value. The customer service is awful, food is bad quality, the amount charged for the amount received is poor, the flavor is horrible.

I love grabbing a taco on a busy day. While not always the best quality of meats,, Taco Bell always has the freshest lettuce, tomato, and other fillers. Spices are always great. Always something for every taste, and mostly very healthy foods! I can always get my family on board with a grab-n-go Taco Bell meal!

I like Taco Bell quite a lot and like that it's very economical with small portion sizes, so if I just want a quick snack, I can buy something small. There might have been a couple of new items that were not that great and not really what I was expecting, but the classics are always good.

A Taco Bell in Penn Valley CA is awful after remodel. They don't check nothing. I had 2 orders missing on different nights and slow hell Dolan Foster Enterprises should buy franchise and fix it as dolan is awesome taco bell.

I enjoy being able to go into a Taco Bell and getting served fairly quickly with good food people that are servicing me are generally very friendly. Yeah I feel as if they are very competitive to the Mexican food stores that are also in my market.

I like the different choices they come up with every few months. It always taste great. They are conveniently located throughout any town but of course, I have my favorite. They always have a great selection and fresh produce.

Taco Bell in a survey in my area is one of the most talked about of all when it comes to a need in my area its price and food quality stands out way above others. The taste is great and the food is healthy.

Restaurant was not very clean. Tables dirty. Soda machine area messy. Food was mostly warm except the Chalupa tacos. The Chalupa tacos shells are always cold and hard. Cashiers are hit and miss. Some nice some really grumpy.

Prices are reasonable and food is tasty. I like the customer service at the Taco Bell, they are very responsive and kind. They have huge options of foods such as vegan, vegetarian etc. Best thing of all is it’s not at all crowed.

I live an hour from any fast food chains, & so when we do our shopping (Sam's) we always plan where to have for lunch, it's a big deal. Taco Bell is perfect, we can eat there, & bring home soft tacos & burritos.

This restaurant chain has STEADILY slid downhill since the early 90's!! They have TOTALLY replaced food quality and employee hiring & training. With imaginary invented "Mexican food" & gimmicks! On to one of my FAVORITE Taco Bell topics... "Grilled" burritos and wraps! WHATEVER CHEMICAL preservatives or colorings are in the "Flour" tortilla. When you put them in the panini press & "Grill" them. IT SMELLS LIKE A HOT PILE OF **. Nothing gets your mouth watering like disgusting scents!! I've walked out because an entire restaurant smelled like that!!

The Taco Bell on Shaw and Armstrong will take years off of your life waiting in the drive-through. Because of the location of our home it is the closest fast food option. My average and I stress wait time is 18-19 minutes.

The food is good, they change menu selection often but why is the food so salty, think of all the business, all fast food chains miss out on because dietary non-variety lower sodium not healthy for anyone.

I don't go to fast food restaurant chains as a rule, but my husband and I do love Taco Bell. Taco Bell consistently has good food and we love their tacos. Taco Bell is generally always clean and their staff is friendly.

Our local Taco Bells usually have friendly service. Usually the food is fresh and has great flavor. However, they are very skimpy on the ingredients. Especially meat. Very disappointing. The shredded chicken burrito is a more expensive item, but, you wouldn't know it from the portion size of the ingredients. Not much chicken or rice. One time they showed me a serving of each because I brought it to them and showed them how skimpy it was. They put about a tablespoon of chicken in a tiny sauce type cup and same with the rice, about a tablespoon. I can't believe that's a portion size. Absolutely ridiculous!

They have always had great food, service and value, been going for over thirty years without any major problems, just product having something on or in it or not on or in, mostly from having picky wife and kids I would guess. Love the Doritos tacos and hope they never discontinue, for years have loved the beef MexiMelt but just found out the other day that they discontinued it. Really hope they bring it back, was one of my favorite items.

Taco Bell! An addiction of mine. The food while using South of the border ingredients is not quite the "Real Deal" in authenticity. The Taco meat has great flavor. Sauces are tasty enough. But where I see the commercials showing a larger proportioned product than what you get, well, let's get real. Honestly now, you take the product home, such as a mexi pizza and they skimp on things like chopped tomatoes. And they skimp on shredded cheese. Taco Bell is lucky that regional chains like Del Taco in California have taco meat that's not as tasty as the "Bells" is. Or as authentic as Taco Cabana in New Mexico. So come on Taco Bell! Time up the presentation and present an admirable product!

The staff are always friendly and helpful. The counter/register person always has a smile and greeting and I have never had a wrong order. The food is fresh and hot, even the taco shells are fresh, not stale. The sit in dining area is clean and for a quick serve restaurant it is very good.

Taco Bell is an "OK" fast food place when wanting something cheap and fast. We normally use the drive thru and more times than not, the employees working the window you can tell don't really care to be there. It's just a j-o-b. No smiles, no passion, quickly hands the bag thru the window and shut the window and 'NEXT!' type approach. Again, it's an OK place for fast and cheap but you'll never go there because of the customer service.

Although it is not MEXICAN as we know it, it more than fits the bill for American taste buds. We have it at least once a week. Their BIG Breakfast Burritos are great and the price more than fits many pockets and better than a lot of well known Large chain burritos..Rolled Chicken Tacos are very good and tasty. Nacho Grande? ANYTIME. Refried beans just as good as some Mexican Restaurants.

Food quality depends on restaurant and employees. Customer service is really lacking at certain locations. Taste of food is mediocre at best. Burritos always ooze through the tortillas so they should use two tortillas.

The only problem is like any other fast food eatery, if they have drive thru it comes first before the counter customers. I feel the walk ins should come first but as a rule they don't. I was in business and if I spent more time on the phone instead of face to face we would not have been in business for 35 good years.

I see they have good vegetarian options and they have good taste where it gives you filling. Also, they separate menu by all the vegetarian options they have and sometimes you can even customize your own order. Who don’t want tacos!

Good deal and efforts for their menu and pretty fresh ingredients, unpretentious. Simple at least the shop I visit from Time to time... good concept, clean. Good variety, friendly and pleasant. Enjoy all. That is it. Thanks.

My grandson really likes the beefy nacho griller while I like the chalupa supreme. Appreciate how they change out the specials frequently. The location is good for us. Have never had an issue with the service or the staff.

I like Taco Bell for its affordability and great taste and the food is always fresh. It is always open late so is available most of the time. Their fritz burritos are a great value and are delicious. Theye are my favorite thing on the menu.

I've never had a bad experience with agents in the local Taco Bell. If I did, I would never visit Taco Bell in the future. Okay, there have been times when one of my items were wrong, like any other fast food establishment. But resolving some of the issues was quick and favorable. Other times I found out after reaching home and didn't bother to report it. Customer service has been favorable.

Taco Bell is my "go to" for comfort food. My favorite item is the Taco Supreme. This restaurant doesn't assume everyone likes cilantro and they don't put it on everything. Good food consistently and at a reasonable price.

Will admit that what I like most about Taco Bell is that if I'm in town and hungry, I know I can get a bean burro or taco quickly for a reasonable price--and it doesn't have all the sugar in foods so many fast food places carry.

I love Taco Bell. I've been eating it for 20 years but would love more on the menu and better drinks. Love this chain and would love more like mini tacos and more nacho variety and better drive through. I love Taco Bell for life.

Great food, great menu and typically pretty good service. Obviously some locations are better than others. Taco Bell is definitely the best fast food chain around. I do miss the Fire Dorito Taco, but the menu is still pretty good overall! Compared to other fast food chains I'd give Taco Bell a 8.5/10, again better than any other fast food place.

I think that it's a bunch of unprofessional kids that work there. The food is always soggy. I dont think tacos are meant for fast food. The salads are okay and the tortilla with cheese yes but tacos no and like I said it's not a good setting. Not even the Cantina one in New Haven Connecticut. I don't see it be around long and the dont practice cleanliness at like gloves, hairnets, cross contamination clearly need Osha classes or something.

The food seems to have gone down in portion size, while the cost has gone up considerably. The restaurant itself was clean and neat despite being the lunch hour. Condiments were readily available. Bathrooms were clean and the staff was customer friendly.

Taco Bell has always provided quality food at an affordable price. Each and every item tastes great and never disappoints anyone I know. The customer service at Taco Bell always provides quick and responsive answers to our inquiries as well.

The meat didnt taste like beef. Shells were cold, was enough cheese or lettuce on sandwich. I counted 6 shreds of cheese 8 shreds of lettuce. The workers at the windows took forever to get order 15 min I sit no one but me. The Taco bowls were broken. Tasted burnt. Will not be visiting another Taco Bell.

Taco was pretty good several years ago. But the food has become worse in the past 5-8 years (guessing). And the remodeling done 3-4 years ago terrible. The seats so uncomfortable I suspect they want customers to move on. The Atascadero store staffed by unfriendly people. I eat fast food often, but not there anymore. Many better choices available. I'm actually not a negative person. I love In-N-Out. Sorry.

I believe the way it was said could have been different so as not to give off some negative feelings. There is a male there that is very personable and friendly. He has great customer interaction. He also has a very comfortable personality.

Lots of locations so one is never very far from one. Great value--you can get a decent meal for under $5. Food is OK but best aspect is that most items are not high fat content. Customer service is also OK--usually take one's order w/in a minute or so.

Super friendly and very clean. Prices are very reasonable and food is served promptly, not too much waiting. Tables are clean. I eat there at the 57 Ave and 160 Street about two or three times a week. The menu is very good too.

Everything about Taco Bell is better than anything than the other restaurants identified for surveying. The various meals I've had were phenomenal. The staff at the various restaurants I've visited are very courteous and cordial. They look very clean. They also handle the food so healthfully. The restaurants consistently appear clean.

I really like Taco Bell. What disappoints me is when they have a special item in the menu it does last long. Taco Bell is a go to restaurant for my family on busy nights. I wish the staff was a bit more friendly.

Taco Bell is a great place to go for a quick bite, the menu is reasonably priced and you know what to expect when you get your food. It is consistent and tastes good. They need to bring spicy fritos back!

Taco Bell associates always go above and beyond for the customer. They are always very busy but resolve problems promptly and with a smile. Also their numbers are better than most fast food. They just introduced new and delicious $1. menu items and that really matters to us working people.

We go to Taco Bell quite often. The food is good and the prices are very reasonable. I actually prefer Taco Bell over Taco Time. We go at least every 10 days or so. Would recommend them for an inexpensive meal that tastes good. It doesn't have quite the variety of things like Taco Times does but Taco Bell does have quite a few things on their menu that are very good and they don't cost you an arm and a leg. The people that work there are always very friendly.

The employees are nice and the tacos are good and you can pick out drinks what you like or not and one I got the cool ranch tacos are pretty good because there are sauces that you will like. One times me and to.

I am grateful that Taco Bell has a good variety of items to satisfy kids and adults and is a great value everywhere we go on our travels. We always enjoy happier hour $1 freezes from 2-5pm during the summer too!