Taco Bell Reviews

Visited in the past week. In our order was a Mexican Pizza. Upon opening it when we got home, found a used Pen or Marker stuck to the cheese. Returned to the store and Shaquira the 'manager', laughed as this must have happened many times before. She offered to remake and gave us a coupon for a free taco. What a classy joint... If you need pictures I have it.

Like to go to Taco Bell because they offer “veggie options” but I regularly (about 1 in 10 orders) get meat versions. The employee’s ignorance of vegetarian food is truly stunning considering it’s 2025. On this order, I asked for a bean burrito, and the employee asked what kind of meat I wanted in my bean burrito. Because of this I specifically looked at my receipt & inspected the actual burrito before I left the drive-thru. It was bean so I thought the order was ok. But I also ordered a veggie Mexican pizza. I specifically said “veggie Mexican pizza.” However, when I got home, it was a beef pizza. They are either incompetent or are unaware that there are people who don’t eat meat. When I became a vegetarian in the 1980’s, I can understand the confusion. But this is 2025… & people who work at a restaurant with a large “vegetarian” menu don’t know what vegetarian food is.

It must be easy working at Taco Bell or similar places like Del Taco. No matter what burrito you ask for, they just throw open a tortilla and fill it with beans. If you want something different like a chicken guacamole, it's required that you have some imagination while you're eating. Geniuses!

Well decided to try these new Chicken nuggets they have been advertising. WOW what a total disappointment. Disgusting menu item. There is a reason I stopped going there a long time ago. This company keeps getting worse and worse.

Last minute decision to drive to this location last night as we were trying to figure out what to eat. We went through the drive thru and the girl that took our money at the window only spoke to us to tell us the total (which that was hard to understand). She was definitely talkative with her coworkers behind her. She would hand us the food and drinks out the window with it just dangling. Wouldn't say anything. My Husband even engaged and tried to have her respond as he said "thank you" to her as we were getting ready to pulling off. Nothing. It drives me crazy when your position is to provide customer service (which I do as well) but take advantage of the fact that you are filling a position someone else would love to have.

I slipped on water in a Miami location Taco Bell on 79th St and Biscayne Blvd and the manager kicked me out instead of helping me. She needs to be fired. No one deserves to be treated like a burnt burrito

The Taco Bell in Edgewater (store 040730) 1308 S. RIDGEWOOD AVE is the best in Fl. The staff is amazing every time you go there and they are so very nice!!! They deserve a pay raise! Great job guys and keep up the good work!

Poor quality and food and preparation. Looks like somebody didn’t like their job when I ordered a Mexican pizza. It was cold. It was missing ingredients. It looks like a cold mess. This isn’t the first time it happened at this location. I’m tired of wasting my hard earned money and my time to receive poor quality food that nobody takes pride in. They need to hire better people so the supervisors don’t have to babysit.

Don't go to this Taco Bell because they can't get it right. Food was cold and didn't get any condiments or napkins. The wait was long even after I paid for it... had to pull around and park. I don't understand why.

I love eating at Taco Bell, however the customer service is terrible and they can never get my order right. Honestly, like 0 out of 10 times. I never get the avocado verde sauce and extra cheese that they charge me for. Also, they don't know how to withhold the tomatoes. I hate tomatoes and they put them on there every time. Decided to order through Uber to see if it was any better. Nope! Same song and dance. Tomatoes, no avocado verde sauce, In fact, no sauce at all, just dry burrito and chalupa. The cheese dip that came with my chips and cheese had like 1 teaspoon of cheese in it, enough for about 4 - 5 chips. I requested it be delivered between 1 & 130 and it showed up at 12:39??

First time back since they got rid of Long John Silvers and remodeled on Loudon Rd, Concord NH. I ordered the Crunchwrap supreme and the ingredients were minimal to say the least. Barely saw meat, I did see some lettuce on one side, I ordered extra cheese sauce and didn’t get that either. There was about 5 cars in the line. Inside there 2 people waiting on mobile orders and me. There appeared to be sufficient workers plus a couple standing around. Not sure what happened to this location but I’ve never had a bad Crunchwrap supreme before. Basically tasted the flour tortilla, some cheese sauce and the hot sauce I added. I hope it gets better here otherwise I won’t be coming back.

Went to the Taco Bell on wolf road on 2/20/25. Went in about 12:15. Had order placed at 12:23/ Waited 20 minutes just to get our cups. The girl that was making food kept using her gloves on everything and not changing them. She touched her face with the same gloves she was making food with as well as so much dropped food on the floor. While waiting the workers were only making drive thru orders. People started to complain that they were only doing drive thru. Went to get my drink. There was no lids at all but 1 and it was a small. Asked the girl for a lid and told her there was none. The woman that brought out lids had an attitude.

Ok so 5 kiosk, 2 registers, about 6 people standing in back. Only 1 person a kiosk. I had to ask to be wrong up... I don't work here. Limited seating. Handicap table taken up by I guess worker with looked like school stuff but not there, and 2 others working on tablets maybe app for Taco Bell. Few days old. Men's room already dirty and soap almost out. I think he was the manager. No thank you. No smiles. Fine but shrink flation on cheese cups. I also asked for something something very simple but he was appearing to be so aggravated. I give it 2 months it will be dirty again and re staffed.

I went to the Taco Bell in Forest Park, OH, today, Saturday, 2/15/25, at 5:25 PM. The lady at the drive-thru asked me if I wanted any sauce, and I responded, “OK.” She then said that “OK” was not an answer and that she needed a yes or no. So, I said yes. Then, she asked me if I wanted any sauce. I asked her to tell me which sauces they had, and she listed them very quickly. I asked her to please repeat them, and this time, she said them very slowly, but I could hear the hate in her voice.

Absolute terrible service. 30 mins in the drive thru. There were 4 cars before me and waited 30 mins before I even got to place my order. Would not recommend. Thought this one was better than the other site but DEFINITELY NOT.

First the person taking my order over the drive thru system, I could not understand, went to window to pick up and pay. The cashier literally pissed and pounding on the register because I asked for the senior discount, then gives me an order that is not mine. I go back in, the manager helps me, and of course when I explain to her how I was treated by her employee, she tells me to go to the website and complain. . . Not to mention the food. First, I will never go back. The sour cream was disgusting as if it was mayonnaise. Taco Bell store # 037558 is garbage, just garbage.

The Taco Bell on Washington Ave. in Bay City, MI, is pretty hit or miss when it comes to taco consistency. Sometimes they’re great, but other times, you get home, open the bag, and wonder, “Where’s the rest of my taco?” I would recommend going to the Taco Bell on Center Ave. If you're feeling lucky you can try the one on Washington Ave. But, it is a roll of the dice on what you're going to get.

The specific location in West Valley City UT on 5600 W. 3500ish S. has been mostly bad. 8/10 times I get sick within 20 minutes of eating it. This has been an issue for as long as I have lived in the valley, which is almost 10 years now. Someone needs to look into that location.

Well for one thing your Lux item is advertised on TV for 7.00 and your Taco Bell in Martinsburg is 8.99. To me that's false advertisement and you don't give senior drinks anymore or even and a discount. I'd like a reply.

She’s said she was the manager and was extremely rude and drop my money in the drive thru window and wouldn’t help. Stay away from the Taco Bell in Cross Roads!! She wanted me to get back in line when I ordered 3 items. She only gave me 2 when I informed her of this she started yelling and was very rude.

No customer service at all. Not a name given all bumbling unable to perform one complete task. Their restaurant was dirty they dropped food on the floor and still served it to people. When I tried to complain I got a lot of attitude

I haven’t been to Taco Bell in some time as it seems all items are skimpier and skimpier. Plus, my favorite menu items are now gone. Double decker, Mexi-Melt, and encharido. Today I went and thought the Grilled Stuffed Steak Burrito would be the same as it was when it came out. It’s the size of a Burrito Supreme or Bean Burrito now.

I couldn't believe the very, very small number of chips I received for $2.99. Even the two employees I mentioned it to agreed, but said they couldn't do anything about it. Come on, Taco Bell. This is a rip-off. Be fair with your customers.

We ordered online! That was our first mistake! The food was horrible in taste and in presentation. Very little cheese to the cheese pizza and fries were terrible. My son took one bite of the burrito. Spit it out! For what it cost your food not worth it. Should have took it back and got my money back, Customer service wasn’t great either on top of that!

My husband and I visited the Traci Bell on Indian Trail Rd Norcross, GA, We tried to placed our order through drive thru. We ordered a number 3 extra sour cream and a number 4. The manager and employee put no sour cream on the screen. My tried to correct them. They proceed to tell my to calm down. He stated he was calm that she had his order wrong on the screen. She yelled, "Sir calm down." My stated he was calm. She said, "I refuse to serve you abs want take it order." My husband is suffering with laryngitis. He had a hard time speaking what he wanted as was only making sure his order was correct. He went inside to place order and ask them if he sounded outrage. Manager said they got to hear his voice. They continued with attitude towards him so they refused to place his order inside.

Went thru 2 Taco Bell drive thrus a little after 1am on 11-28-24. BOTH told me they were out of main ingredients for 90% of their menu in an attempt to get me not to order. I would HIGHLY recommend not visiting either of the locations (Washinton Street east/35th Street) due to the management's unwillingness to do their job. BOTH had main ingredients just didn't want to cook them because they would have to waste some of it. Taco Bell's days are numbered and I truly feel sorry for the owners because it's due to their complete lack of management they lost multiple sales tonight.

People that work in fast food just could care less a more the food they axles out is garbage. They want to have minimum wage increased. If this is an indication maybe it needs to be cut in half. Then at least the stuff they pass as food would be affordable. Southern Ave in Med Arizona store and I’ve never gotten a correct order from them.

Worst location (Wyoming and academy) I’ve been to ever, the food had no filling and was not worth even a quarter, the staff is so rude and uncaring. The food as you can see by the photos, is a disgrace!! They were asked to remake them and of course remade it worse than the first time. Then the red headed employee, in front of her manager threw the bag across the counter and I barely caught it. I’ve never been treated this poorly at any restaurant. The business has gone downhill badly. It used to be one of the best ones! Never again will I ever eat at this location!!!

I give 5 stars for the service at 2 am. Just wanted cinnabons and Misty, Mike and Izzy A went above and beyond. We had a few minute conversation and they were all very pleasant to deal with. Thank you for the kind gesture.

Most horrible Taco Bell ever! Very rude employees especially Robin supposedly the manager. First they told me they weren’t accepting cards so I said, "Ok, I’ll just order on the app…" with no one behind me they made me drive back around for no reason. Then I asked to file a complaint because of the rudeness and they refused to give me my food I paid for! So they stole from me too! They just don’t want to work and look for any reason not to work there! I have had so many problems at this Taco Bell, it isn’t the first time! This place needs to change badly!