Taco Bell Reviews

Very, very disappointed. Ordered online and was going to pick up in the lobby but the doors were locked. Had to go through the drive through. I ordered at 12:35 and didn’t get my order through the drive through until 1:45 PM. The Dorito taco shell was completely mush by the time we ate it. Never had such terrible service before. It was the Taco Bell on Dabney Drive in Henderson NC.

Worst Taco Bell experience ever! My Crunchwrap Supreme was practically empty. The cashier was rude when I placed my order and upon obtaining it She quickly shut the window and snickered with a grin on her face. My Crunch Wrap Supreme did not have any meat inside, with barely a drop of nacho cheese in a corner edge, a dime-sized drop of sour cream, soggy lettuce, about 4 pieces of tomato, and the crunchy tortilla inside the soft tortilla. Therefore, I called the store to inform them. It should have contained all ingredients at the price of $5.98.

Corporate plays games with addressing consumer complaints. They put you on long hold times, don't answer your emails and avoid avoid. The system will even hang up on you while waiting. You should do the same and avoid buying at Taco Bell. My food was expired and cold and it's all a show. They won't address your concerns.

We had to use the Kiosk as the manager said they were busy, which was not the issue. We waited 15 minutes for our meal for dine in, as they said Drive Thru is the priority. Then the food was not even hot. This service and quality is totally unacceptable. We could hear the workers complain in the back, so they had time to stand around and complain I guess. The store 026755 in Franfort IL.

I paid for supreme but was given regular. I got ripped off again, why can I never get what I order from this place? They always find some way to screw it up. The Franklin, MA. location is impossibly terrible. I don't think that I have ever had an order filled correctly there or had some other negative customer service experience.

The screen service make everything slow. We were waiting for 3 tacos and 1 soda more than half an hour. Service is terrible and slow and they were not too many people with some slow. Never coming back to this place.

I ordered a Burrito Supreme with beef. There was hardly any beef in it and the vegetables made it sloppy. It was flavorless to boot. Taco Bell used to be so good back in the 70’s. Now it has no spice or flavor and the ingredients don’t taste fresh. I also wanted a tostada but they replaced it with a Cheez’it tostada. I don’t want my Mexican food served on a crummy, cheesy American cracker. TB also discontinued the Beef Mexi-melt years ago and that was all my family wanted (so good). Prices have gone up and their quality has gone down. I gave it two stars because we were served pretty quickly. That was my last trip to Taco Bell.

**This specifically for the location at 155 Northshore Blvd, Slidell, La 70460** DO NOT EAT FROM HERE! This location gave me food with hair in it and just just a piece but a long strand of hair with the bulb attached and refused to give me a refund. They also called the police after they told me they would give me a refund when I called and informed them of the hair issue and when I went there to collect my money, changed the story and had me "banned" from this location. The management here is inadequate and the service is horrible.

Taco Bell store on 23920 104th se Kent Wa 98042 is a very bad customer service, always mess up my order and when you ask them to fix it they are very rude. Not a good place to go, my whole family love Taco Bell food, hope Taco Bell corporation will do something about it.

I ordered a breakfast burrito. It was oozing with that whiz cheese, deep fired potato strips and very little egg. Oh, I saw something red...maybe a piece of red bell pepper. The "old" Taco Bell used shredded cheddar. This was the most gross burrito. I had to throw it away. On a previous, but recent purchase, I ordered a soft chicken taco. They asked if I wanted extra chicken. I said no. There was hardly any chicken in my taco. Taco Bell is NOT what it used to be!

Worst experience!!! I ordered & paid online then the employee shut the window & never gave me my order & IT'S IMPOSSIBLE TO GET TACO BELL TO ANSWER CALLS OR RESPOND TO EMAILS!! I AM OWED A REFUND. I NEVER RECEIVED FOOD!!!

I just visited the Taco Bell in Carmel, IN. They no longer take orders in person. Require a difficult to use Kiosk. No way to print a receipt without an email or phone number. There wasn't any English speaking employees. I had to speak into a phone to ask for a receipt.

I order online 20 minutes prior to getting to the store so I wouldn't have to wait in line. When I got there, everyone was just standing around and doing absolutely nothing, and my order wasn't even made! I sat at their window for an additional 20 minutes before I even got my food! And to top things off, my chicken in my tacos were stone cold! I'm rather disappointed in this place, it's gone severely downhill.

I had stopped at Taco Bell on Thursday. When I went to give my order, I was told that they will do door dash. If I was in line, I do not understand why they would not take my order. I asked if I could order DoorDash to their address, and they would not let me.

I specified at least 4 times that I only wanted meat and cheese on my tacos and of course when I get home all of them have everything on them. I would go back and get a refund, but I live almost 30 minutes away.

Waited at the window for ten minutes, just have someone come back and ask what my order was, then was forced to wait almost another ten minutes. They also never seem to have people employed there and it shows.

This was at Taco Bell on 16950 E. Lincoln Ave Parker. I ordered 3 bean burritos ($1.89 x3) and 1 burrito supreme ($5.49), totaling $12.05 with tax, but they all came in identical colored wrapping and were the same size. I couldn't tell the difference between the burrito supreme and a bean burrito; all four looked identical in terms of size, weight, and visually with the identical color wrapping they came in. Considering the price of $5.49 for the burrito supreme, it should look different from the $1.89 bean burrito. I was very disappointed, but I was too lazy to drive back to the restaurant to complain.

This was a 1:35 am on 3/26/24 visit to the Taco Bell at 4430 South 48th st. in Phoenix, Az. A simple order that the crew was too lazy to get right. I ordered a chicken quesadilla with guacamole-when I got to cashier she told me "they forgot to put the guac in, do you mind if it is on the side?" I told her that I was driving alone, I would like it as I ordered it. She went around the corner for a minute or two-I assumed to have my order made correctly, NOPE! I ate it with no guac, and found the side under the 8 packets of sauce I said I did not want, and the 1 napkin I was allowed. It gets better (no, not at all). I called to speak with a manager. The employee that answered the phone said "I am she" when I asked. In a calm non-confrontational way started to explain why I was calling. She HUNG UP ON ME! I called back immediately-not assuming I was deliberately disconnected, and all I got was the tones of a fax machine. Again called and got a busy signal.

I began buying Taco Bell Cheesy Roll-Up a couple of years ago for considerably less money. At the time, what I got was a small tortilla with creamy, tasty cheese filling. Since then, the price has inched up and the cheese filling has inched down. The menu picture shows cheese visible at the open end and a reasonalbe amount, too. Now, what I am getting is barely enough cheese to stick to the tortilla and the ends folded in. I also used to get a "Senior" drink which is now also not available. A $1 candy bar is bigger and FILLED with good stuff and the wimpy Rollup is $1.59!!

Check your bag before leaving. Asked for 2 five layer burritos with extra sour cream. Got 1 burrito with no sour cream. Nacho Bell Grande no tomatoes. Came with tomatoes. The Frank Lloyd Wright location in Scottsdale needs to close if they can’t fill a simple order!!!!

I spent 30 dollars on the multiple food items mentioned above. All of the food was disgusting. It had no seasoning. It was flavorless and cold. The cheese that should have been melted was crumbs falling off into the bag. I hope Taco Bell goes out of business soon. The food is a crime.

The beef nachos had guacamole on them and I don’t remember if they showed that in the menu. They discontinued the item I liked, so I was disappointed! The nachos were disgusting, didn’t taste like real beef. I was so hungry but I threw them away, they were that gross!

Taco Bell does not intend to receive customer feedback. Their web portal accepts all information and then blocks the submit button so customer cannot send them the information. There is nothing more annoying and frustrating for any company to behave so irresponsibly. Shame of them.

I see why they should have close the store Rome NY. It's joke to pay $27.00 for 12 thrown together tacos and a kid size soda that was so tart it wasn't even worth the $2.59 they charge for it. What a disgrace

The concern about my issue is astonishing.. I've sent 4 separate emails re; this issue which would have been forgotten had I not been ignored by the complaint dept. It is now about the principle and the unending lack of concern for the bad experience I had at Taco Bell. The auto response says "we're on it.".. Ha... What an incorrect statement that truly is. My complaint is lost in the abyss and obviously of no importance to taco bell. That's fine though. 4 emails with nothing back is enough. I will now move up the chain of command and go directly to the corporate office. Maybe someone there will value my being a loyal customer and having this type of blatant inconsiderate slap in the face of nothingness that I've gotten from this department.. Thanks for doing not one single thing or even acknowledging my existence.. And for making me so utterly irritated and disgusted that Taco bell is the last place I'll ever go.. Taco Cabana it is!!

Wednesday January 3, I came in at 6:10 to pick up an order I ordered for on the app. I went into the store, went to where the ready orders were and I had asked a question and a lady with glasses came from the back trying tell me about what I had asked and that wasn’t even what I was talking about. The receipt paper you can barely even read the print honestly and I just had a question and the order and what the print was saying since I couldn’t read it. She proceeds to talking to the associate I was talking to talking to him rudely.. I’m not understanding how you talk to people and you expect people to respond nicely. I kept it casual after waiting 20 minutes for my order and left. I just know I wouldn’t be coming back to this store at all.

I was very very disappointed to leave that the new cinnamon donut bits are ONLY available during Breakfast! I work the Graveyard shift and now my favorite snack is no longer available to me. I work across the street. Who decides these policies. Need to rethink about all their customers.

I have not been to Taco Bell in over 3 years. I was out doing errands in MARION, IN this week and passed TB, and said lets give it a try. The Drive thru was backed up (first red flag) so, I parked and walked in. Group of 3 or 4 waiting at the counter for their food (Second red flag). Nobody at counter to take orders. The young lady assembling food stated she would be with me, but had lots of food to make.

This is the worst thing for your body that you will hurt yourself. There’s nothing natural Valley anything in this product. Please do not order this because you will end up killing yourself. Taco Bell is terrific and their product is nowhere near what you need for your daily natural balance. Everything comes frozen and it’s all set to hell. Please do not eat it.

So I went to Taco Bell for 12 Doritos locos tacos. I was charged 18.99 plus another 14.99 for the tacos. When I asked about the price the guy at the window told me that those tacos are more expensive. I told him 33.98? For 12 tacos no thank you!!!!