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Taco Bell Reviews

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About Taco Bell

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Taco Bell serves Mexican-inspired fast food, including tacos, burritos and specialty items like the Crunchwrap Supreme. Founded in 1962, the chain also offers a variety of customizable meal options, value menus and limited-time offerings, appealing to a wide customer base.

Visit www.tacobell.com
Pros
  • Affordable menu options
  • Friendly staff
  • Freshly prepared food
Cons
  • Inconsistent food quality
  • Long wait times at drive-thru
  • Frequent order inaccuracies

Taco Bell Reviews

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    Page 2 Reviews 40 - 70
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    Price

    Reviewed Sept. 28, 2025

    Ordered a Steak Supreme Burrito, and basically got a bean burrito, in less than 1/4 of the burrito were 3 small pieces of steak for which they charged 4.50 more than a bean burrito, will not be ordering this in the future. Also I liked their Crunchwraps for which they have now removed from the menu, May not go there in the future.

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    PriceRates

    Reviewed Sept. 26, 2025

    I write to complain about Taco Bell corporation and our local stores overcharging for a soda because they have reduced the size significantly of the medium and large drinks. At least McDonald’s initially charging only a dollar plus tax and now increasing it to $1.60 somewhat charges a fair price for their soda and the price does not vary by size as Taco Bell does.

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    Customer ServiceRefunds & PayoutsMaintenance

    Reviewed Sept. 21, 2025

    I went to the Taco Bell in Maynardville TN. I ordered two cheesy double beef burritos, no chips and a large Pepsi. What I received was a Diet Pepsi and two burritos with chips. I tried calling several times with no one picking up the phone. I went back to the restaurant and was told I would have to talk to the general manager for my money back or any replacement of anything. I also did not get a receipt at time of purchase. This is a broken system and makes me very angry to jump through all this red tape for their mistakes. If this is how Taco Bell does business, I can take myself and my money elsewhere. I can be reached at **.

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    TechPunctuality & SpeedStaff

    Reviewed Sept. 17, 2025

    I had been to 3 other Taco Bells and the Taco Bell in Columbia Illinois was the best. Eric was very friendly and welcoming. He always had a smile on his face. The food came out fast and correct. I will be back.

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    PriceStaffBilling

    Reviewed Sept. 15, 2025

    I stopped going to Taco Bell years ago because they discontinued some of my favorite foods. I just saw a commercial that they brought back the seven layer burrito, which was one of my favorites. So I went there today, to the Taco Bell on 33rd South and Main Street in Salt Lake City. I was so looking forward to having that taste again. However, it was immediately evident that they had no desire to have anyone over 30 years old patronize their business. You could not order anything without using one of their kiosks. Now, I have a degree in Computer Science, and I can use anything related to computers, or repair them. That wasn't the problem. The problem was it felt so sterile, no humanity whatsoever. There was no one there to greet you, and when I left feeling horrible, there was no one there to say have a nice day or any such interaction.

    I will never, EVER patronize Taco Bell again. I have been a customer of theirs since the '60s when I first tried it out when I lived in Boise Idaho. And then many, many other times when I moved back home to Salt Lake City, and also in San Diego when I was in the Navy in the 70s. But no longer. I'm 70 years old and I can understand why they're doing this. They're too cheap to pay a living wage to their employees, so they remove them and just have kiosks. If they were selling $10 bills for a dollar I wouldn't go back.

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    Punctuality & SpeedStaff

    Reviewed Sept. 9, 2025

    South Milwaukee WI TB is disgusting. The floors are filthy and sticky. My feet were sticking to the floor. The doors/windows are littered w/ greasy fingerprints. A male worker was wearing Nike slides without any socks on. He was on the line making food. Gross, I thought employees need to wear closed-toe shoes?? The soda machine is sitting on a rusty tray with water or soda sitting in it. If the lobby is this dirty, I’m wondering if the kitchen is actually clean?? This store needs to shut down or they need to hire proper managers. They listen to rap music loud & act like they are at a club, not at a job where they are supposed to be providing a service. I’m mostly concerned about the cleanliness of the restaurant. I will Not be eating at this TB again. Very disappointed that a corporate fast food restaurant is this inadequate.

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    Reviewed Sept. 7, 2025

    Let's talk about packaging, Taco Bell's is one of the worst. If you get a beef taco crunchy or a soft beef taco or anything wrapped like a burrito, be prepared to have it stick to the wrapper if it's fifteen minutes or more before you open it to eat. The wrapping paper seems to be the lowest grade of waxed paper and not designed for traveling. Heck, you might as well get a Nachos Bellgrande, at least it won't stick to the package. Order the other stuff just when eating it in store.

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    Coverage

    Reviewed Sept. 6, 2025

    Taco shell was old, soggy with no crunch. No offer for taco sauce. Taco wrapped in paper didn't cover the taco and all the contents fell apart in the bag. NO BUENO 👿. Very disappointed. Besides, didn't have nacho cheese fries!!!

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    Punctuality & Speed

    Reviewed Sept. 1, 2025

    Location at 725 E Taft Ave in Sapulpa OK. Wait times have been getting longer, very simple orders are messed up or completely forgotten. I know it's good practice to check before you drive away, but that shouldn't have to be a requirement. Imagine my surprise when I get 6 miles away and half the order isn't there.

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    PriceStaff

    Reviewed Aug. 29, 2025

    I have not patronized Taco Bell for many years. We decided to stop in on our way home. They are often very skimpy on the steak so we ordered extra. They asked about sauce, I asked for 2 Avocado and 2 green. They never told me that would be an extra charge. I kinda understand the Avocado sauce, but the green sauce has usually been available in the packets. We are not fans of red sauce. They didn't tell me it would cost extra for either sauce. And the burritos we received were definitely NOT EXTRA STEAK, like I ordered

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    Staff

    Reviewed Aug. 27, 2025

    I don’t understand how people with a brain can screw up every order that comes into their place of employment. Order is always wrong and when you pick up your online order you have to holler at somebody to come and get it for you because they are always talking and never pay attention to you standing at the counter. I’m speaking about the Jacksboro/ LaFollette Tennessee one in particular. These people need some serious training. Hire me for a couple of months and I’ll straighten them out for you or they will be job hunting in a very short time.

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    Price

    Reviewed Aug. 20, 2025

    Taco Bell used to be reasonable. Got a large Frozen drink $4.04 for a drink that was basically a small anywhere else. Sometimes I go there because the lines aren't long. I wonder why I'm done. Small Frozen Kool-Aid is not worth that much money.

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    Customer ServiceStaff

    Reviewed Aug. 20, 2025

    My local Taco Bell will only let you order through the drive thru or at a kiosk. You can stand at the counter and be ignored by multiple employees. Kiosk wants your email to complete transaction and will not issue a receipt. Brought this up to the manager and was told that it is just the way it is now. No, the way it is, will no longer get food from them.

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    Reviewed Aug. 17, 2025

    This is probably last time I will visit the new location on Anderson Rd and Gunn. Ordered the Discovery Box for $9 plus extra for extra steak meat on the chalupas. Well, each chalupe had - literally - 4 small pieces of meat. We could not believe it when we opened it. I even have pictures.

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    Customer ServiceStaff

    Reviewed Aug. 17, 2025

    Great customer service, very outstanding 👏 Seminole, Oklahoma location is a fantastic place to be. They help fix orders when needed. They're always busy at this location. The window people are amazing, always smiling.

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    Reviewed Aug. 16, 2025

    Ordered a rice and bean burrito and added seasoned ground beef (to go). Got all the way home and took two bits and then opened it up and not a single bit of ground beef. Pisses me off to high heaven because I had to go all the way back there for their mistake. Isn’t the first time have added an extra ingredient to an order and didn’t get it. Stanton, Mi. I won’t be going back and I’m passing the word on social media. TRAIN YOUR POEPLE!!

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    Verified purchase

    Reviewed Aug. 5, 2025

    I ordered two nacho tacos. There was just a little tiny bit of cheese, lettuce and even tinier bit of meat in the tacos. Over $6 with. Now I remember why I haven't been there in several years. I got ripped off big time.

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    Customer ServiceStaffBillingHonesty & Transparency

    Reviewed Aug. 4, 2025

    I've been going to this Taco Bell for over 12 years. I started complaining and back in October when the staff got absolutely livid mild and argumentative over my dog eating a bean burrito off of a plastic tray. I have since repeatedly been ignored insulted and disrespected. Lied to and I have filed to complain. Each time I have been told by the complaint supervisor, "Oh I know those people. What's your problem." The truth is the Taco Bell on Oltorf is notoriously one of the worst ones in Austin Texas. I understand that they have a lot of difficulties being in an area where there's a lot of homeless and drug addicts. But my hands are clean and my teeth are intact and all I've asked is to be treated like a human being. Lying to me and tell me bathrooms were out of order instead of letting me use them. Insulting me and refusing to even smile or acknowledge that I'm saying words to them.

    This place is not only manage by rude and subpar Taco Bell employees. They are given the freedom to continue to act disrespectfully to a disabled American veteran and his service dog. Even after all the complaints and moves from management. The very person involved in my first complaint treats me with the most indignant disrespect I've ever seen in a professional environment. Someone somewhere needs to remind these people who's paying the bills.

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    Reviewed Aug. 4, 2025

    This occurred approximately at 06:13pm on 8/3/20205. First, the ** guy at the window tried to hand me five drinks separately without a carrier. I asked him for a drink carrier, then he asked if I wanted all five drinks in the carrier. I told him to put four drinks in the carrier and hand me the other one. Second, he then proceeded to hand me all five craving boxes that I ordered separately. I asked him if he had a bag for them, he said Yes. He then put four of them in the bag and turned the fifth one sideways in the bag. Keep in mind, I'm in my vehicle by myself. I would recommend additional training. We deserve better service.

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    Customer ServicePunctuality & Speed

    Reviewed Aug. 1, 2025

    Your store in Etna 033089.... overcharged me $10.20 for Supremes I didn't get. I called the mgr who was rude and said, "I knew you were going to call." and why did she know that if it wasn't done on purpose. I asked for two pizzas without tomatoes and they put tomatoes on it. She also called me a **. They were all ** and knew they were waiting on ** people. Racist much?? My worry is what else did they do to our food?

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    Price

    Reviewed July 29, 2025

    Went to Taco Bell in Frederick by the Francis Scott Key Mall, added a picture of the Quesadilla. I asked for extra sour cream. When I got back to the office I realized I did not have any extra sour cream, at other restaurants when you order extra of anything you usually get a small container. When I went back to Taco Bell, I asked for the extra sour cream I had asked for. She said they added it to the taco. Look at the picture, there is no extra sour cream, there is 2 pieces of chicken and little of anything else. When I asked to buy extra sour cream they charged me 65 cents for each container. Pic of the sour cream. REALLY. I will not go back

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    Customer ServiceRefunds & Payouts

    Reviewed July 29, 2025

    I went to the drive up at the Taco Bell in Provo restaurant #025390 and the girl that was talking and giving orders through the drive up was very rude. Didn’t give us mild sauce or sauces requested. Very disappointed. All I wanted to do have a rough day was get food that I ordered and paid for and go home and relax. She was the girl working between 730pm-8pm.

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    Customer ServiceCoveragePunctuality & SpeedMaintenanceStaff

    Reviewed July 29, 2025

    Have tried to give this location a try multiple times and each time is worse than the last. This last time was the final straw, half of our order was wrong, some items were missing and what we did get was ice cold (as usual). I can't eat avocado AT ALL, so I put no avocado ranch on my chicken tacos, even called and told them I had an allergy (we ordered DoorDash), my tacos arrived loaded with Avocado Ranch. Ordered pintos with cheese, said no red sauce, plus paid extra for black beans to be added, not only was there no black beans but it was drowning in red sauce.

    I also ordered chips and cheese, never got them, ordered Cinnabon bites and nope, not there either. If this was the first time it happened, I could be understanding (to an extent) but this is constant. To make it worse, their staff are a bunch of kids who are rude, the store is usually a mess and the one and only time we ate inside they had messed up our food (shocker right?) and when I went up to ask them to fix it the girl took the food, opened the wrapper to look at it and walked towards the back. I got the order "right" but somehow still cold, it was handed to me by someone else and that's when I noticed the original worker off to the side eating my food. Forget about asking for a manager there, they are either not there or look like they're still in high school as well. I don't care if they're the only place open late nearby, but we won't be going back. EVER.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 26, 2025

    On Saturday July 26 around 1ish my daughter and I drove up to the drive thru at the Santee location. My daughter was almost finished ordering 2 chips with cheese online but hadn’t pushed the complete your order button. She commented to the cashier I’m not quite done ordering online yet. The cashier told my daughter, "You’ll have to drive around." So we had to wait for 2 cars in front of us to finish. We attempted to get the cashier to hand us our small order but she wouldn’t. We had to drive around, wait for 2 more cars ahead of us, then when we finally got to the window, the cashier had her manager answer the window not having the appropriate customer service to wait on us.

    Once we explained the situation to the manager, the cashier stood to the side smiling and laughing. Teens these days don’t know how to respect their elders. Taco Bell needs to train their staff better. This experience was very frustrating with the cashier laughing at us. I’m sure they couldn’t care less, I will never go to this Taco Bell location again and I will tell everyone in Santee I meet about this situation. Something that could have ended in 2 minutes lasted us well over 15 minutes to get 2 chip and cheese. Ridiculous.

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    Reviewed July 26, 2025

    I ordered the avocado ranch crispy chicken burrito. I loved the burrito. It was delicious. And I also ordered the churros. We loved them. I think I could use a little bit more cinnamon but that's just me.

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    Sales & MarketingPriceValueFollow-Through

    Reviewed July 20, 2025

    I used to enjoy Taco Bell. I grew up going to them. Now however, it is very disappointing. Today I tried them again. I purchased their Discovery Luxe box. The chicken burrito had no ranch on it as advertised, the taco's had three shreds of lettuce a teaspoon of meat, the Cinnamon twists did not have any cinnamon on them. I feel that the value is absolutely not there anymore. The food trucks that visit our downtown far exceed the value and quality of KFC/Taco Bell. If you are looking for a good value with quality food select another restaurant.

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    Customer ServiceStaff

    Reviewed July 20, 2025

    I just want to say that the store number 039600 is by far outstanding with their customers service. There was a slight issue with my food and the lady at the register who stated her name was Laporicha handled my complaint with extreme kindness and understanding. I live not far from his location in Ocoee FL and I will definitely be making more stops to this location. Amazing. Just amazing. Highly recommend.

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    Customer ServiceSales & MarketingPunctuality & SpeedOnline & AppRefunds & PayoutsStaffTimeliness

    Reviewed July 18, 2025

    Taco Bell outlet - 3398 Norwalk Blvd, Long Beach. On the 13th of July 2025 around 7.30 pm I ate a Crunchwrap Supreme with Steak. I bought it over the counter. When I got home I threw up and was dizzy for over 2 hours. I took a sleeping tablet at 10.30 pm coz I was still dizzy and couldn't sleep. Next day around lunch time I called Taco Bell and spoke to a young man called ** who offered a refund. He asked me to drop by anytime and mention his name. Unfortunately when I visited the outlet he wasn't there. I faced another person called '**' who screamed and shouted at me like an animal and told me never to come there.

    I have used this outlet many times to help people in need. It was not about cash. I was very upset and asked her name but she refused to tell me and she forbade other crew members to tell me. Later on, I tipped a crew member to find out the name of this vicious woman! When I wrote to Taco Bell about it they sent me a $5 digital coupon and thanked for the review. After facing such cussard behavior from one of their staff, I expected a better reaction from Taco Bell!

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    Reviewed July 16, 2025

    The Box Combo was good but the Crunch Tacos were quite soggy, then the Crunch Wrap Supreme had no meat whatsoever. All I see is veggies. I remember getting Taco Bell at this location. It was better than this.

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    Reviewed July 11, 2025

    Taco Bell on Dayton Yellow Springs Rd, Fairborn OH. Cantina chicken bowl was very small in size, bowl not even filled. Very little chicken. Tiny bit of beans. Well, very little of anything. Completely inadequate for a meal, especially for my husband. Quality was mediocre at best. Very disappointing. Thank goodness we got the avocado Verde salsa to put on it for some flavor.

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    Taco Bell Company Information

    Company Name:
    Taco Bell
    Website:
    www.tacobell.com