Taco Bell Reviews

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About Taco Bell

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Taco Bell serves Mexican-inspired fast food, including tacos, burritos and specialty items like the Crunchwrap Supreme. Founded in 1962, the chain also offers a variety of customizable meal options, value menus and limited-time offerings, appealing to a wide customer base.

Pros
  • Affordable menu options
  • Friendly staff
  • Freshly prepared food
Cons
  • Inconsistent food quality
  • Long wait times at drive-thru
  • Frequent order inaccuracies

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Taco Bell Reviews

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    Page 1 Reviews 0 - 10
    Punctuality & Speed

    Reviewed June 2, 2026

    Taco Bell dine in experience was not what it used to be. Just making an order is challenging and our entire order for three people timed out like a gas pump does when you are too slow. Not a great idea for fast food service. Taco bell is not a Walmart.

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    Punctuality & Speed

    Reviewed May 29, 2026

    Waited 20 minutes before I complained because people were being serviced long after I had placed my order. This was at the Sedalia, Missouri, Taco Bell.

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      Reviewed May 25, 2026

      With the new ‘no menu’ shown in the stores and the fact that you MUST use the computerized kiosks, my family will no longer eat at Taco Bell. Some people are the older generation and want menus and want a person to hep take the order. If everything is computerized then we will not be back. A super stupid management decision from some idiot in the corporation.

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      Staff

      Reviewed May 5, 2026

      For the second time in 3 weeks my Wife and I stopped by Taco Bell in Wentzville, mo and I ordered two orders of #2 which was three taco supremes and a drink. The orders we got were not the supreme tacos, but the regular tacos without the sour cream. We paid more for our order than what we got for the second time. They need management to re-educated their employees.

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      Verified purchase

      Reviewed May 5, 2026

      Ordered Mexican pizza with sour cream. Got just a plain Mexican pizza. Didn’t know until I got to work 15 miles away. Restaurant # 041760 order # **. I paid .70 cents extra for nothing!

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      Punctuality & Speed

      Reviewed April 24, 2026

      I know it's fast food & I love it. Took my 88 yr old mom and 4 Tacos, Nacho, Chicken Burrito, 1 drink. $27. I also paid $1 for guacamole. Tiny cup had drops in it, cup so small it should be filled. Tacos were just made bad, hardly nothing in them. Chicken Burrito had nothing in it. Only little chicken for $7.

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      Verified purchase
      Customer ServiceStaffBilling

      Reviewed April 18, 2026

      Taco Bell on Del Range in Cheyenne WY needs to instruct their employees how to be courteous and polite. Was there on 04/18 at 9 am when Enola M took the order, took our payment and delivered the items without ONCE saying THANK YOU. Her demeanor was SOOO RUDE that I wonder why she was even there - if you don't want to be there then DON'T - find another job. Also, you need to clean your dive-thru window!!

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      Staff

      Reviewed April 6, 2026

      Very friendly young man. Johnny very patient and professional.

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      Customer ServiceCoveragePriceRefunds & PayoutsMaintenanceRates

      Reviewed March 28, 2026

      The highlight of my day was going to Taco Bell and paying for food that contained absolutely no meat. The "best" experience I’ve had was at the Sebring location—near Burlington—where the manager pulled the exact same stunt with another item he gave me: the meat portion didn't even amount to one inch by two and a half inches; it was nothing but lettuce and cheese. On top of that, the manager had a terrible attitude. This isn't the first time I've ordered this item; at the Okeechobee location, they serve it with plenty of meat, and I’ve never had any complaints about that store. You need to replace the manager if he isn't willing to satisfy the customer—that is precisely why businesses go under: charging high prices while delivering very little value for the money.

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      Reviewed March 26, 2026

      Drive thru guy named Louis wouldn't give us time to finish our order. So we had to go to the window to order. Tacos were rubbery and greasy. Tortillas were too thick. Had to take off one half in order to get to the inside. Not happy with you today. Yuma AZ on Fourth Ave

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      Taco Bell Company Information

      Company Name:
      Taco Bell
      Website:
      www.tacobell.com