Taco Bell Reviews

There’s no better Taco Bell than the one in Kimball, MI, for great food & excellent service. We drive extra miles for a fantastic lunch as often as we can. The chicken taco with jalapenos is my first choice & my husband’s is bean burritos without any ingredients that contain xanthan gum or carrageenan, but he substitutes tomatoes & jalapenos for them bec he’s extremely allergic to them. The crew at this Taco Bell does a great job of putting the order together & often serves it with a smile, deserving a raise every time! 👏😄👍

The last time I looked at Taco Bell’s menu, I saw Cinnamon Twist. Where’s the Cinnamon? Just want what I pay for.

The worst customer service I've ever experienced! After waiting 20 minutes, we checked on our order, and we were told that we had to pay before they would begin the order, even though there was no way to get anybody's attention to pay. After hunting someone down and paying, we waited another 15 minutes. The manager was extremely rude and said it was just policy to have to pay first, even though this was never communicated when ordering on the kiosk. This happened at the Ottumwa, Iowa Taco Bell, and we didn't receive a receipt.

New location opened. I expected eye to detail for presentation and quality, but I was disappointed.

We love Taco Bell. Overall, it is our most visited fast food chain. However, why do you consistently market the chalupa? I have never liked the chalupa. No one I know likes the chalupa, so WHY do you consistently push it on is? Why can't we customize to a soft or crunchy tortilla option? Also, lately, TacoBell, everywhere, consistently sells an item, charges for said item, but doesnt deliver the item? I have paid for so many different specialized burritos that I never received. Secondly, historically, you have great deals, great options, but only for a limited time. After the limited time, your selections are garbage and the prices go up! You'll make more on $5 boxes rather than those new $9 boxes. Business 101. And, Please get rid of your chalupa, OR let us customize the order so it isn't a chalupa!! Thank you! From a loyal customer.

Placed a order for Taco Bell on Erie Blvd in Syracuse NY. They said they have no order for me, so now I am stuck in the drive thru. So I placed a second order so I can eat food on my lunch break, I have sent two messages to their contact us page, no answer, no refund for my hard worked money, I don't like being ignored and basically have my money stolen from me, I have spent a ton a money with them throughout the years, I don't like being played

Order wrong, as always. I ordered Taco Supreme, but got 2 regular tacos. Mini Taco was nasty. Tried to call, but not accepting calls.

I waited 30 minutes in store for a to go order of 3 burritos and an order of Cinnabon bites. I ordered extra meat on 2 of my burritos, only getting single serving amounts and no Cinnabon bites in bag. Employee was rude about another customer stating he didn’t have any jalapeño sauce on his meal and he ordered extra. Employee was throwing food on floor.

On 0/7/08/2026 Billings Mt store 038931 I went through the drive up and picked up my order. #**. No problems until I tried to eat my beefy 5-layer burrito. The BEANS were burnt! What a Yuck!!!!

At first, I thought, “Impossible to complete this order.” If you were me, you would understand. But fortunately, this store specifically has a wonderful manager that helped me through everything and even gave me a gift card for freebies the next time because she understood immediately about how forgetful I was. So I just wanted to thank her. Other than that, the store is Clean, Quiet, and it seems like everyone works well together. As well, food still tastes great; I mean, hey ”it’s TACO BELL.” I am Kristy **.

Taco Bell dine in experience was not what it used to be. Just making an order is challenging and our entire order for three people timed out like a gas pump does when you are too slow. Not a great idea for fast food service. Taco bell is not a Walmart.

Waited 20 minutes before I complained because people were being serviced long after I had placed my order. This was at the Sedalia, Missouri, Taco Bell.

With the new ‘no menu’ shown in the stores and the fact that you MUST use the computerized kiosks, my family will no longer eat at Taco Bell. Some people are the older generation and want menus and want a person to hep take the order. If everything is computerized then we will not be back. A super stupid management decision from some idiot in the corporation.

For the second time in 3 weeks my Wife and I stopped by Taco Bell in Wentzville, mo and I ordered two orders of #2 which was three taco supremes and a drink. The orders we got were not the supreme tacos, but the regular tacos without the sour cream. We paid more for our order than what we got for the second time. They need management to re-educated their employees.

Ordered Mexican pizza with sour cream. Got just a plain Mexican pizza. Didn’t know until I got to work 15 miles away. Restaurant # 041760 order # **. I paid .70 cents extra for nothing!

I know it's fast food & I love it. Took my 88 yr old mom and 4 Tacos, Nacho, Chicken Burrito, 1 drink. $27. I also paid $1 for guacamole. Tiny cup had drops in it, cup so small it should be filled. Tacos were just made bad, hardly nothing in them. Chicken Burrito had nothing in it. Only little chicken for $7.

Taco Bell on Del Range in Cheyenne WY needs to instruct their employees how to be courteous and polite. Was there on 04/18 at 9 am when Enola M took the order, took our payment and delivered the items without ONCE saying THANK YOU. Her demeanor was SOOO RUDE that I wonder why she was even there - if you don't want to be there then DON'T - find another job. Also, you need to clean your dive-thru window!!

Very friendly young man. Johnny very patient and professional.

The highlight of my day was going to Taco Bell and paying for food that contained absolutely no meat. The "best" experience I’ve had was at the Sebring location—near Burlington—where the manager pulled the exact same stunt with another item he gave me: the meat portion didn't even amount to one inch by two and a half inches; it was nothing but lettuce and cheese. On top of that, the manager had a terrible attitude. This isn't the first time I've ordered this item; at the Okeechobee location, they serve it with plenty of meat, and I’ve never had any complaints about that store. You need to replace the manager if he isn't willing to satisfy the customer—that is precisely why businesses go under: charging high prices while delivering very little value for the money.

Drive thru guy named Louis wouldn't give us time to finish our order. So we had to go to the window to order. Tacos were rubbery and greasy. Tortillas were too thick. Had to take off one half in order to get to the inside. Not happy with you today. Yuma AZ on Fourth Ave

The people that works there are friendly and always have a smile on their face especially the big guy that works there. I don't know his name, he just started working there, good job whoever you are, keep it up. Greenwood Taco Bell

WORST TACO BELL EVER!!!! I went to this place with my 3 kids after their soccer practice, they were all Hungry so we got 3 hard shells tacos and what we got back was unacceptable! Moldy food and the kids had diarrhea for a whole week straight, never again.

I wanted to write a review and compliment the service at the Ramona Taco Bell. We frequent the place often my two sons and I. I'm a single dad and we often go there at night late and the service is always spot on. The prices are garbage at all fast food places so I'm not compliment. It's the same food as it was 25 years ago. Just 78 times as much so please work on that. It's ridiculous. That price is 30 bucks for two people when 25 years ago it was five dollars per person, but the gentleman in dark haired gentleman, ** great guy. Great service. Positive can do attitude. Thank you for the good service. At least it makes paying the astronomical price is a little easier to deal with when the Services there. We'll be back. Thank you. You guys highly recommend.

I went to purchase a hard shell taco deluxe extra meat as well as a soft taco supreme with extra meat. When I received my order from the restaurant they claim it was extra meat. When I brought my food back because of the meat portion assistant manager as well as manager was rude. I know the difference between extra meat and the portion sizes that are given out!

Pauly(sp) at the 16th & Glenarm location was super courteous, friendly, informative, and helpful during my order…He knows customer service and how business works….Keep him within the company… He’s a great example of what type of people are needed in the business…

Order ahead at the Taco Bell in Dunkirk, Md. The food was awful. Ordered 1 chalupa, 1 Mexican pizza and 1 crunch wrap supreme. The chalupa shell just fell apart when I bit into it, messy as hell. The Mexican pizza tortillas in small pieces just fell apart. Also messy. Overall disgusting and won’t be ordering food from Taco Bell.

I pick up a cantina chicken bowl almost every Saturday. We've been eating there for a very long time. There have been some hiccups. But...that has not stopped us from eating there. A week ago was the worst. The salad was lacking quite a bit...only a little lettuce, no cheese, no guacamole, very little chicken, no tomatoes and very little chicken. I picked up another bow yesterday 3/7. I spoke with Robin District Mgr.? She was very understanding, helpful and genuinely concerned. She assured me of their efforts in improving the quality of their service.

I ordered 2 chicken and cheese quesadillas. There was zero chicken. There are 4 slices in each order. Only 1 slice had 1/3 cheese. The other slices had nothing but the outer layer!!!!! How can you forget to put the cheese and chicken in my basic order?

I just bought dinner at the Taco Bell at the arboretum in Charlotte NC. I used to eat there at least twice a week but stopped because of awful service. Thought maybe time fixed that. I was wrong. My order number was **, the order was wrong, I ordered 2 Burrito Supremes and only received one and I spent 30 minutes in the drive through. This is the worst store I have ever seen.

The chicken nuggets were horrible. Very tiny chicken pieces .. all crust and cooked until hard as a rock. Tasted awful. They shouldn't be going chicken!!!

My wife and I are frome Minnesota. The Taco Bell we have in St. Cloud has messed up our order 6 of the last 7 time we have been there (drive through). Resulting in a second trip across town to have corrections made.. Tonight 1 31 26 while on a trip in Pella Iowa,, once again we only received 1/2 our order. Once again making a second trip to sort things out instead of eating and being warm. It is +13 degrees out there. I know losing our buisness Will not affect the company's bottom line. However, you have lost it... You would think these people could give it a second look and make sure the orders are correct. Maybe at corporate level you think this way but that thinking needs to be transmitted to the stores... On a positive note the girl that interacted with my wife when returning was super nice and helpful. Thank you for this moment of your time..... Rick

I work a busy job and wanted to order Taco Bell since I have no had it in a while so I ordered online for 1803 West Street Annapolis MD 21401. Put name of person picking up my order, charged me and supplied two screenshots, a charge and my order, once my co worker got there, no order, no help. Said they had no order and didn't have a manager and when showing the screenshots they were no help. Still charged and no food, completely terrible.

Ridiculous!!! Tonight I told the restaurant I needed to wash my hands and use the restroom to eat my food and when they wouldn't let me they lost my business. There's room to eat inside but no bathroom use. Wow! Very pissed.

Husband picked up dinner at Taco Bell in Leesburg VA. A bowl ordered with no guacamole had guacamole (grandchild refused to eat it so in the trash it went (pic). Item (I believe it was called a stacker with chicken substituted for beef) ordered with extra three cheese blend as well as more added cheese and some rice from under add ons had very very very little cheese (pic), the Cinnabon delights appeared to have been soaked in so much grease that the grease soaked through the bag and literally running down the bag (pic) let along just touching them coated my fingers in grease.(pic). Remainder of order was ok No receipt was given but he was there around 7:20 pm on November 19th. I do not mind paying extra for extra cheese etc but I expect them to be on the food I receive. This happens almost everytime (at least 2x a week) we go to this Taco Bell on Edwards Ferry Rd in Leesburg Virginia - but this will be the last time. Too many other restaurants will make our food the way we want it. It doesn’t seem to matter if we use the app or order in person the same results with any special requests. This was the first time I experienced to excessive grease with the Cinnabon Delights.

The person at the window was really nice and polite but my food was disgusting. I got a Mexican pizza and it was cold and tasted like metal. I had just got off work and was hungry. I spent $30 on the food I got from there.

This afternoon, I visited Taco Bell, 45 E. Harding Way Stockton CA. 95203 this afternoon about 4:00pm. I visited Taco Bell as is one of favorite restaurants. I was at the drive with the best attitude. Politely I asked for a meal for three people since nothing larger is in the board. They're started playing around with me giving me different prices for the party meal. They said 28.00 dollars, then 30 dollars, then 33 dollars. I keep asking which is the price I need to know. They end up not selling me the order. I went to a different restaurant so you lost. I'm apologize for the incident, I'm against the violence and I believe we all the same to God eyes, and I don't let nobody mistreat one for not reason. I'm not giving any stars since the Taco Bell staff, is trying to damage my good reputation. Sincerely

Went to the drive thru window. A young man took care of me. He was kind & helpful at ordering since I wasn't familiar with the menu. I also forgot to order sour cream & he took care of it no problem. We need more care like this in other places! Great service!

Cynthia and staff were very rude. Very nasty attitudes. I waiting for 20 minutes in line and never got acknowledged. They didn't have gloves on and was talking horrible about customers to each other. I will never go back to Moultrie GA Taco Bell. They need better staff in there or they are going to lose a lot of customers.

If you go inside there are no staff there to help you order. The kiosk is very generalized and there is no menu!!! We did the drive through instead and the person didn't put what we ordered correctly. We had to go through twice to get our order completed.

Waited 20 mins for an order I placed at the kiosk. Horrible service. Would not recommend going here again and other people were waiting for their orders as well and people were getting their orders placed after mine which made no sense