Starbucks Reviews

Starbucks at 10002 North Dale Mabry, Tampa, FL 813-963-1603 has a very helpful and patience young lady name ** that works the register during most days. She is fantastic at suggesting the best drinks to order.

So far, so good. Very interesting and valuable information. Considering the Starbucks story. I am a big supporter of the Starbucks brand. I frequent their stores from time to time.

I generally purchase a specialty drink on a daily basis. I frequent the cafe on Avenida Pico in San Clemente, CA. Although there is a store that is more convenient, I make a special trip to the Pico location (one right off the 5 Freeway) due to the outstanding customer service. Steven, the manager, has a well-trained, courteous staff that goes out of their way to remember my name and the drink that I generally purchase. Steven is an outstanding individual that makes my experience at the cafe a wonderful experience.

First time at this location, West Nyack, NY #**. I rarely give reviews. I want to say Compliment two Staff Members. They did an excellent job. I was really impressed with the service. His name is Supervisor Abi. Very Informative friendly. But Gabe, the Starbucks Barista was exceptional skills; very kind, polite, friendly, professional. You see, I was so tired & fatigued because of work. I'd tried the Refresher, but it wasn't me. Then we went with Maca with topping, wow!! My New Fav 😍 ❤️ Well done. Love it. Gabe, you made my Day. All the Best to you, Starbucks team, my Favorite Cafe. I Will Definitely Recommend this Location to colleagues, friends, and Family. You're Simply the Best. 👌 Better than all the Rest/ Cheers, Starbucks.

I purchased the Italian roast via all the time. It's what I prefer to drink is the vias and this is the second time that I've gotten a package in my box that has hard micro ground coffee. It's not all light and fluffy like it's supposed to be.

Very inconsistent. There are times I have been there and they've taken care of me completely. They have given me my coffee, my creamer on the side, my stoppers and my stirrers in a bag. Went today through the drive-thru and she gives me a handful of sugar in my hand then I had to ask for two stirrers and then I had to ask for two stoppers. She has the stirrer in her hand with no gloves. Not sanitary. Then she doesn't thank you and turns her back from the window. I was there today about 11:30 a.m..

Ordered a bacon only Gouda sandwich which cost $6.21 and this is the amount of bacon it had; unbelievable. What a rip off!

A Disappointed Longtime Starbucks Fan. I’ve been a Starbucks fan since 1985, when I lived just south of Seattle, where Starbucks was part of the local culture. Sadly, over the years, my enthusiasm has turned into disappointment. I was recently promoted to the Gold Club. In the past, I received a Gold card with my name printed on it, which made the membership feel special. Now, my reward stars have been reduced from 2 stars per dollar to just 1.2 stars per dollar. Meanwhile, prices have increased, and so have the number of stars required to redeem rewards for free products. Yay! A promotion that gives me fewer rewards! Yes, that’s sarcasm.

Ordered from DoorDash and accidentally choose to put a venti drink in a tall cup, I had just woken up and clearly didn’t mean to try and make them fit a bigger drink in a smaller cup. The employees proceeded to write “not how this works” and “smaller in bigger cup yes but bigger in smaller cup no” on my cup as if I don’t understand how cups work, I thought it was really rude the way it was worded and I thought it was really disrespectful. Will not be ordering from them again. Yes I know it was my fault for pressing in a tall cup but I think they could’ve been more respectful in telling someone that they can’t do that. And again I had just woke up so I wasn’t even thinking when I pressed that.

I have been extremely disappointed in the taste of the new chai and honestly at the point of no longer ordering. It has zero flavor now and you can not taste the spices at all. Basically just iced milk. Don’t understand why you would change after all this time.

I know they're busy making all the ridiculous 18 ingredient cold drinks...but this is the second time my little ol' hot coffee is lukewarm at best. This time my name had showed "ready" for 12 minutes. I hate to bother them but at this point I approached the counter. Barista said, oh I see it. When I walked out it was obvious it had been there for awhile and was nowhere approaching hot. I know the workers are slammed but the system isn't great.

Every time I decide to give this place a second chance, it fails. Why at 10am in the morning is a coffee shop always out of everything for the coffee.? If you are advertising specialty coffee you should have the stuff to make it! Conway South Carolina Starbucks is the worst. They never have anything in stock.

No matter what I try, these drinks are horrible. The coffee tastes burned and the ordered drinks without sugar are made with sugar anyhow. I find the taste of the specialty drinks and coffee very displeasing and extremely overpriced. I've given Starbucks many chances with nothing good coming from the entire experience at all; from ordering, staff professionalism and the drinks themselves.

The iced coffee that I ordered was great. However the store employee did not ask for my phone number when I placed my order. So I did not receive my points for this order.

Leslie & Sheppard (Canadian Tire Gas Bar). Piss poor servers, messed up my order. After I paid second time, they forgot to fill my order. Crowd line up for payment poorly organized, staff look unaware of the order line.

I have been ordering Starbucks’ soy lattes’ for 15 yrs., but the last several years the baristas do not know what “shake well” means which is what their soy milk products instructs. I get milky soy lattes’ all the time even after asking for the milk to be shaken well. Starbucks train these young people better.

It’s ridiculous that they do merchandise drops and allow the staff to get first pick. They buy it all up and resell it for insane prices.

I usually like Starbucks coffee. I hate all the rumors that we are hearing about them putting chemicals in it. Is this true?

The people were polite, but I tried their Pumpkin Spice and it tasted like a very weak coffee with whipped cream. Absolutely no Pumpkin spice flavor. I hate spending this kind of money on coffee and it come out poorly.

The staff behind the counter were extremely rude and orders coming out randomly. I got one of my drinks and food and had to wait 10 minutes for the second drink to come out. When I asked about the second drink he told me "he was by himself." That's it. Other workers came in and about 20 minutes later I asked a different employee about the second drink and the other kid told her someone must have taken it. She got an attitude and slammed the steamer cup into the sink and spilled my drink all down the sides.

It's a little expensive for a cup of joe nowadays but the quality is always the same. I appreciate the consistency although I wish a hot cup of coffee didn't cost me 6 dollars. I guess that's just the world we are living in nowadays. I'll be a customer for life. Thanks mr Starbucks.

I dropped by my local Starbucks today to say goodbye to the baristas, some of whom I have known for 15 years. I said goodbye not because I was leaving, nor were they. It's because of the interior redesign. It is no longer functional for anything other than short visits with friends. Given the number of locations this has happened to, it is clearly a well-thought-out decision to change the ambiance and make stores unwelcoming to people that want to stay and work for a while. I believe they swung the pendulum too far and it doesn't appear that they joined the interior design with any consumer/operations research to find a happy medium. I believe this will be an expensive mistake. As a businessman, I get it. As a customer, I'm disappointed and unfortunately for both of us, Starbucks will lose much of my business.

I live in Columbus, Ohio and every time I go to Your Georgesville Rd., Starbucks it’s the worst experience. These people do not know how to make a coffee. The one I have right now is so disgusting. I can’t even drink it. I’m to the point where I miss about to start going across the street to Seven Brew and start ordering coffee from them.

This review is about store number 8581 about an Bastia name Wyatt and him taunting me on today in the drive up window when ordering a Venti Pike coffee, his manager Amber was using excuse about his behavior, in 28 years of being a faithful customer I have not experience this terrible.

Starbucks routinely and consistently discriminates against the disabled and in particular veterans, with Service Dogs. We have had numerous issues, and filed ADA complaints, noting lawsuits have been waged against Starbucks all across this country and NYS DHR lets them skate away with a puny fine. We literally had a Starbucks lawyer claim that filing a complaint was an attempt at extortion in order to vilify a PTSD Veterans who was harassed by a manager to the point of a PTSD episode. Starbucks is disgraceful and anyone who gives a damn about veterans should boycott them.

I’m not happy with how they made the muffins smaller than they were last year. Disappointing.

At least once a week I have to contact CS regarding stars not being added to my account. This is always related to using a personal cup or a offer for gold members. I always get someone who I can't understand. They always tell me that the offer never existed, even though I have a screen shot and ref # for the offer, they either refuse to acknowledge the offer or claim you did not activate the offer. I have to send in screenshots, dates, a long # I'm given by CS that identifies the complaint which in the end is meaningless. I call back and am told Starbucks does not have any correspondence from me to Starbucks. By the way, I am a Gold member since 2014.

My kids and I have Starbucks accounts. They have their own phone with their own apps but sometimes while I’m at Starbucks, I’ll order from their apps to get their drinks for them and I used my apps as well. We always put money into our apps to get points. Over the years we accumulated a lot of stars but since it doesn’t expire, I never redeem my stars and my kids never redeem it too. We are Gold Stars and Reserved Stars members. We spend thousands of dollars at Starbucks for them to close my accounts and my kids accounts and kept our money & all those stars then close out accounts. I never thought Starbucks could be so cruel to do this to us and without any warnings. Besides sending an email to each of us, they couldn’t specify which terms and conditions we violated. Why would they steal our money and keep our stars earned over the years? They couldn’t tell me why.

I will never go to STARBUCKS again!!! You people are a stone-cold RIP-OFF!! Your coffee isn't even the BEST - lacks real flavor, you have to add loads of sugar to make it taste decent and that is why people keep coming- the sugar addiction!!! I purchase two items - a croissant, and a Danish...$9.71 - ridiculous!!! And the worst part is the croissant was little and HARD!!!! I just picked up four fresh croissants made today for $4.99!!!! You guys suck and I have already told everyone I know you suck and I will keep telling people too!!! I could care less you're monopolizing the country with your sugary drinks... You're almost as bad as Dutch brothers - another JOKE!!!! I will drive miles out of my way not to step foot in another nasty tasting starbucks and that goes for ALL of them!!!!

I participated in a Starbucks bonus points challenge after receiving the promotion and completed all of the required steps. However, I never received the promised bonus points. I contacted Starbucks Customer Care to resolve the issue, but my experience was very disappointing. The representative repeatedly talked over me instead of listening to my concerns. I was then asked to provide screenshots and the promotional email, which I promptly submitted. Despite providing all of the requested documentation, I never received a follow-up from the supervisor or any resolution to my case. As a loyal customer, this lack of communication and accountability is frustrating. It feels misleading when a promotional offer is not honored and there is no response after customers comply with the requested verification.

My name is Carl **, my wife and I share a Starbucks app. Terrible customer service. I am a nurse and was working at Desert Parkway Hospital. We used my phone to make an order with the app. The order was 40 dollars and change. When we realized there was no delivery option and called the store. The order was canceled before they started making it. The person at the store told my peer that the store could not refund the charge. He gave me a number to call. I called it and was repeatedly told, even after saying this, that I had to call and wake up my wife before they would speak to me.

Got terrible service at Starbucks Galleria Edina MN. I received the wrong drink and the barista was rude and grumpy. Said the drink only come this way. I know it does not. He would not remake it and pushed it at me. Do they know we have other choices to spend our money?

Starbucks Akron OH, Howe Ave location failed a basic standard of customer care. While stranded on Howe Ave on July 11th, 2026 with a broken-down car in extreme heat, I went in for a cup of water — something I’ve received here many times. I was told water is not available unless I purchase an item. This forced me to walk across a busy street in dangerous heat to get water elsewhere. This policy is unacceptable and unsafe. I hope management addresses this immediately!!!!

I just visited the location and Rancho Mirage, California Bob Hope and 111. I have never been so ignored in my whole life coming to my location. There was one man working with another girl. They were talking back-and-forth. Someone came in after me. They asked how can they help them and his drink was ready. They called them up. I’m sitting there. It doesn’t even look like they’re even trying to even start my drink. He paused in between making my drink to talk to the girl and then proceeded to put it in the waiting area and didn’t say I’m the only person in the store. I thought that was the most ridiculous thing ever and I probably will not come back to this location, I have a place I go all the time, but I was close to this one will lead me. I will never come here. this happened on July 8, 2026 at 6:15 PM. I am a gold card. Member and I am. I’m not happy.

Coffee taste like motor oil or burnt. Staff was rude.

Starbucks is by far the best option for coffee because it offers an abundance of low-calorie drinks and nutritious items that are not detrimental to human health, whereas Dunkin coffees could be. Dunkin is good, don’t get me wrong, but I will always choose Starbucks. Starbuck’s coffee wakes me up and doesn’t ever pull me down with all that sugar Dunkin coffees have. Before a long day at clinical, I find myself getting a coffee at Starbucks to get me through. I highly encourage everyone else to do the same before a long day. Starbucks has high-quality drinks, a better study environment, a higher caffeine content, a cuter appearance, and a lower calorie content. Try Our New Specials Today!!

I'm only giving 1 star because I can't give zero... RUDE, AGGRESSIVE, INCONSIDERATE, ENTITLED, BORDERLINE ABUSIVE behaviour from the management. I understand that it's a big franchise, but you survive on having customers. So if customers are not happy, then you'll lose your sales. I'd rather pay more in a small, local coffee shop and be treated with respect than go cheap with Starbucks and be abused and shouted at by your incompetent staff doing their job wrong. Hire better staff or just close down altogether. I'm never going to ANY Starbucks shop, even if it were the only coffee place in town. I'd rather drink a puddle water, which would probably taste better than anything that Starbucks sells anyway.

This location is the BEST location in Oceanside! The employees are always friendly! They know my name, what food and beverages I like and where I work. They take the time to get to know something about their regular customers. Even listen to me vent about my job! All customers are treated equally and with respect which is rare. Thank you to the outstanding crew at the Oceanside and College location for bringing a little joy to my day!!

My pros: I enjoy the drinks. My cons: I wish they had a bigger selection of breakfast. I wish the stores were more consistent with their products. You can go to one store and they are exceptional but the next place they will taste watered down or too strong or burnt. My biggest con is the rewards program. I am disabled so most of my orders are delivered. When ordered for delivery you cannot use your Starbucks card balance or your reward points. You also do not get credit for your purchases. Because of these reasons I have recently quit buying from Starbucks and switched to Caribou.

HOSTILE, AGGRESSIVE, OBNOXIOUS, UNCONSTITUTIONAL CONDUCT by employee ** at this Starbucks location. If placing an order here, please know that this location almost never picks up the phone, as they did not answer calls for 5 days until a store manager picked up the phone today. Link to the original video starting at 2:01 mark: **. The female manager who answered the phone on June 2, 2026 at 12:43 PM MST was extremely unhelpful, dismissive of the conduct below, and hung up the phone without identifying themselves. It is unknown if this manager is **, the employee in question who appeared to violate the rights of a citizen on a public sidewalk. The phone number for Starbucks Corporate is 1-800-782-7282.