Starbucks

This Tuesday I had the most horrible experience with renting a car at the Orlando airport through Orbitz and Alamo. When I stopped at the Starbucks to get something to drink and rethink what I was going to do in my situation I was on the phone with the Orbitz manager who was completely useless and the cashier at the Starbucks in the airport overheard the conversation and decided to be helpful, thoughtful and she saved my faith in humanity!! I was on the phone arguing with the manager at Orbitz and ordered my drink, I went to put my credit card in the machine and she said, "You’re all good." I was already upset with everybody else I had ran into so I almost bit her head off thinking she was incompetent for not charging my card.

Aside from great drinks and good food the service has to be the best I've ever had at any Starbucks store. I've been using Starbucks since 1974, all over this country and this store has the best service of any other store. I have and will always recommend visiting that store.

I was pregnant when the violet drink Came out. I got this drink nearly every single day when I was pregnant and now I crave this drink. I’m not a coffee drinker so this drink keeps me coming back time after time!

This company has earned its popularity by maintaining a great quality business. Starbucks holds a welcoming environment, is widely available, and serves a variety of menu options. Starbucks has a unique, modern style. Starbucks creates a place fitting to the environment, giving them a truly natural and positive vibe. Locals are most likely to feel at home at their surrounding locations. The employees at every location always fit in perfectly as well. The alternative styles and quirky personalities of Starbucks employees make for authentic coffeehouse vibes.

I was a regular customer, ended up hating Starbucks due to their poor customer service and unkept promises. Let me write down what I have gone through: 1. Collected stickers (18 beverages) to collect 2019 Planner/Organizer. (Completed 4 Sets). 2. I have redeemed 2 of them. By February, their stocks were low, and choices were limited. The barista told me to wait for "restocking" for more choices. 3. By March, there were ZERO stocks and I was not able to collect 2 Planners. Baristas told me two choices: a) Wait until May; or b) Get 1,500 Php = 29.33 USD for each set. I decided to wait knowing that I have collected these stickers for the planner/organizer. I have spent more than 3,000Php per set and it does not compensate me with 1,500Php.

I reached out to Starbucks customer service centre on 2 to 3 occasion and they will reward me with $10 card or free coffee but not solving the issue on the ground. Issue - when you ask for Tall and pay for Tall but you end up receiving one half or less. This isn’t about one location. This at multiple locations within Charlotte, NC and Richardson, TX. Learning - it’s top down message to reduce the quantity without letting customer know. Else why is it same across multiple locations. Option: 1) every time you buy request server to fill the cup up; but doesn’t work every time. Or 2) shift to other coffee brands. Question - is there anyone also feeling the same with reference to quantity or not? Personally - Seems I am done with Starbucks as I don’t believe money is the solution. It’s more about experience, quality and quantity (promised).

Treats customers rudely and insensitive to common moral fabric values. I cannot believe the company can treat people so rudely just because of the way they were dressed because they didn't agree with their ideas and image? Give me a break.. I thought Starbucks was supposed to be a welcoming place. The coffee is served too hot, and tastes burned. It is overpriced.

My daughter and I came in here two separate times. I specifically asked for them to add extra sugar for her passion fruit lemonade. They said they would. Both times they didn't. We won't be going back. I'm not into wasting money.

I won a gift card at a company party at our corporate headquarters in another state. I tried to use the gift card and the location said I needed to activate the card.

I then called and tried to activate and I was told that I needed to go to the location it was purchased to use??? First of all it's in a different state and I don't know what location. It sounds like a dumb business practice. Normally you get a gift card and you go to their location and use what money is on it. It was prob only $20.00 to $100.00 but who knows, the card is now TRASH. Very poor policy for such a large corp.

I have exhausted my efforts to get my Chase Starbucks' rewards from my new Starbucks' credit card. Per the original promotion, I was to get 4500 Starbucks rewards after I spend $500. I, of course, complied and Chase says I got my 4500 rewards but NOTHING In my Starbucks account. I called, emailed in April and again yesterday. BOTH TIMES A COMPLETE RUN AROUND. Chase blames Starbucks, and Starbucks blames Chase. I'M SICK AND TIRED of this runaround. Chase rep even told me to call STarbucks' Rewards "Elevation team" and even HE SAID it was Chase's fault and there is nothing he can do. WHAT THE **. I'm tired. Sick of this runaround. I want all my interest on this stupid credit card refunded, my annual fee refunded, immediately.