Starbucks Reviews

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Overall Rating2.1 out of 5
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Starbucks Reviews

ConsumerAffairs has collected 854 reviews and 2,638 ratings.

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Page 1 Reviews 0 - 5

Reviewed Sept. 23, 2023

The Starbucks location at Brentwood Mall staff are ALL polite, friendly, helpful and professional. Staff like Talulah, Heejo, Lee, Kellie, Gabby and Jerome are great examples to giving all their customers top notch care and service as well always with a happy smile and positive energy! I believe they are the blueprint for all the other Starbucks to follow by their example and experience. Thank you team!

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Reviewed July 16, 2023

** at the Starbucks by the fire station on 436 in Altamonte Springs, FL made my day and finally helped me figure out the way to make my drink so I’d love it. She took time out to talk to me for 2 minutes to make my experience better than what I’m used to. It was much appreciated! I’ve had bad experiences one after another at the Starbucks that’s closest to me in my work building with my drinks not being great along with not great customer service from specific baristas. Niko was refreshing to speak to and pleasant. The drink was perfect! Store 11956

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    Reviewed July 5, 2023

    I just wanted to go out of my way to recognize a Starbucks employee Billy at the Franklin Park location! I was running late to work & placed an order at the wrong location and not only did he make my order with a smile he made it within 60 seconds! Thank you SOO much I was having a bad morning and people like you just make this world a better place.

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    Reviewed May 26, 2023

    Me and my friend were at Starbucks and my card didn’t work. Thankful the worker there, paid for our drinks. And was very nice about it, it didn’t seem to bother him that he paid for our drinks. This made my day, but made me look like a fool because my card didn’t work. All thanks to Dillon. At Shoreline WA in Safeway. Thank you so much Dillon for the help, support and, kindness. I rate this 1000/10 if I could but, other than that, 10/10.

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    Reviewed Jan. 22, 2023

    I’m on this kick of drinking 5 cups of warm water. I work for Instacart right now and every location of Starbucks I was given free hot water because I asked for it without being charged. I really appreciate Starbucks for giving me the opportunity to do such thing. That’s why I give them five stars. They fully have my support. They’re super nice and professional and the coffee is great. Go to Starbucks.

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    Reviewed Sept. 27, 2023

    I went to Starbucks in Conestoga Mall and ordered the apple crisp oat macchiato and it was delicious, today I went to a different location and ordered the same beverage only to be told the fall menu is over and can’t make my order, they have lost my interest in coming back.

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    Reviewed Sept. 15, 2023

    I worked at Starbucks during college and thought it was a great experience. This was in the early 2000’s but consistently over the past couple of years the service has been uncomfortable. The staff have been incredibly rude, the wait times are outrageous and the product is nothing new or outstanding. I don’t need to go into specifics with each experience I have had recently but it is unfortunate that a company that started off so great has turned out so disappointing. The coffee, staff, and environment of local or specialty coffee shops has consistently created a place I would much rather spend my time and money. It’s unlikely anyone able to make a sweeping change at Starbucks a will read this and implement changes but I do hope so and maybe someday I’ll try Starbucks again but for now I’ll save myself a frustrating and disappointing situation and avoid this business.

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    Reviewed Sept. 14, 2023

    We had to correct them on our order 3 times. They never got it right then the manager came over to us and said we made her employee uncomfortable because we were trying to correct our order. The manager tried was racist against my stepmom (Chinese) taking over her but when I (**) would talk she would stop talking and listen to me.

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    Reviewed Sept. 13, 2023

    Amber and LaDonna at the Starbucks on Southwest Parkway are always so warm and welcoming. There is always a smile in their voice when they greet you at the drive-thru. And their customer service is always spot-on, they always get my order right and with a smile. I would actually give them more than 5 stars if they were available.

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    Reviewed Sept. 8, 2023

    I have tried Starbucks several different times in different locations just in case it was just the one store. But it's not. If you like coffee that taste like dirt scooped off the ground at a garbage dump, then this is the place for you.

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