Starbucks

Between July 31, 2018 & Aug. 3, 2018, ordering MANY tall lattes for the current Starbucks Dash promotion. Out of 7 tall no foam lattes ordered in the drive-thru, received 4 with foam & had to send 3 back. Got home & saw 4th one had foam and the coffee was 1" from the top of the cup. Have repeatedly sent email complaints to SB about this happening at this store for months prior, and occasionally get a free latte or a couple of dollars credit. Offending SB store: West Bakerview Avenue, Bellingham, WA. The last 4 wrong latte orders were fixed by the same blond, pony-tailed late 20's girl. Irritating - ripped off - cups not full, holds up the rest of customers in the drive-thru while remaking to my right order. Irritating waste of my time - DISRESPECTFUL TO ALL CUSTOMERS. Store manager needs to be replaced with a manager who will provide good customer service and drinks customers request/pay for.

Your mocha tastes like someone defecated in my cup and didn't even bother to warm it up. Before the racist incident I couldn't stand you all and the pretentious fools who think drinking dirty water is "hip" because it has a logo on it. I'm sticking with Caribou Coffee.

Just wasted hours today trying to unsubscribe from Starbucks, which I would NEVER subscribe to, as I HATE coffee. First my "online unsubscribe" failed "due to an error on their site." Next, I sat in their online CHAT queue several hours, and when I was FINALLY number 1, they logged me out! This situation can be avoided by sending a simple confirmation email, BEFORE putting any email in their subscription list. NO excuse for this; I think they did this on purpose = SPAMMER.

Hi. I had a very bad experience at the Starbucks on 200 East Pratt Street Baltimore MD at 9 pm on 6/16/2018. I asked for a cup of water and the young man behind the counter went off on me. He said they were closed and that he had a long day and doesn’t have time for this. The manager told him to give it to me. While he made it he continued to be hostile and belligerent. I’m still in shock.

I visit various Starbucks stores in my neighborhood of Del Mar, CA virtually every afternoon for an ice tea and a moment of relaxation to read and research. I am a well-known international businessman with an excellent reputation. Yesterday, while siting on the patio of the Del Mar Heights store (3485 Del Mar Heights Rd Ste A3, San Diego, CA 92130-2125) I was verbally accosted by both the store manager (**) and a man that I understood was an employee of Starbucks. The manager was in the midst of filing a report with a security guard at the shopping center when I walked up and asked if they were aware of an incident that I just experienced outside. The manager then said that I was “a ** old ** man, a ** and that I go there every afternoon hoping to get “lucky.”

Increase on cup of coffee June 2018 - Spoiled my daily intake (habit) of purchasing the tall (small) cup of Java for 1.95. 2.15 is too much already and I was a Gold Carder. Goodnight to the SBucks because it's just not really worth it. There's other coffee-places & get adventuresome and brew thy own at home before leaving every morning as alternative. I wondered why I was forking up the increase to the card more frequent during the past couple of weeks. Duhh, I never thought there was an increase and that's all I get there or that was what I always looked forward to and in this case, making my own's more like it anyway. (Just my own 20 cents noting on the increase to farewell-it).

Starbucks on the Ave in the U-District is a big A+ for our community. Their service, food and beverages are top of the line. I love going in there to have some coffee and sometimes food and visit with friends.

I know many gift cards are not refundable. But when there is a statement on the back of Starbucks gift card package as "Refunds only provided for unused cards with the original receipt" printed, I would expect there was a system in place to handle that. But I found that was not the case. I accidentally grabbed a gift card with wrong amount at Safeway. I tried to return it right away but Safeway said they did not give refunds for gift cards. I called Starbucks and was told Safeway should and I needed to talk to the store manager. Back at Safeway, I was told I needed to talk to Starbucks' customer service manager. Starbucks should change its policy to "Gift cards are NOT refundable."

Spent almost $1,500 at Starbucks and didn’t gave me my rewards. Been a gold member on or before year 2011 but representative said there’s nothing they can do. I emailed the corporate 2 to 3 times but got nothing. What a poor communicator.

This store (Fremont & Wilson Starbucks in Cali) is my favorite and they always have things right. The customer service is great and so are my drinks. I drive past 3 Starbucks that are closer to me to get to this location thanks to the amazing customer service.

With all the talk in the news about torture I decided to google a video on waterboarding. Sadly the first thing I see is an ad for Starbucks. It's very disturbing to see these images affiliated with Starbucks. Please be more selective about where you spam people.

I am VERY upset with my experience today. I ordered a Americana at the drive through at a very slow time. I paid lady with app and then she disappeared, I waited extra long and then a man came and handed me my drink after someone else was behind me on the drive through. When I picked up my drink for first time while driving the lid popped off and the coffee spilled on my hand burning it, my lap, my envelope I was mailing with a check, my car and car seat. I am lucky I did not get into an accident. I called store and spoke with manager to tell her what happened. I am very offended by her response, she said sorry and explained how it could not possibly be their fault because they triple check the lid. OBVIOUSLY they did not and I should not have had to argue with her.

I was in the drive thru at the Barranca Ave. West Covina Starbucks yesterday at 3:40pm. I was picking up 3 grande ice tea for coaches at a nearby high school baseball game. I asked to have each ring up separately. I was told that there is a limit of 2 transactions at the drive thru??? Funny, a week earlier I ordered 4 separate orders at the same drive thru without any trouble? The car in front of me had 4 separate transactions as I watched the customer have her phone scanned 4 separate times?

First of all I used to go to Starbucks everyday, but they just been too expensive and every time I go there was a mistake with my drink. To top it all they don’t give Military Discount! Now watching the news seeing 2 ** men arrested just definitely took my motivation to ever buy a drink from there.

Teach your employees "moly" that maybe they should learn the values of actually reducing. This is not the first time for me, but will be the last... of being disappointed over and over again from a GIANT corporation like Starbucks to so frequently produce so much waste. Me, enter Starbucks with own cup... order drink. Employee- uses Plastic Starbuck cup... mixes drink and pours it into my reusable mug...

The flat whites provided at most Starbucks stores are delicious. They are creamy and dense and if made correctly, they will leave a nice layer of foam surrounding the cup. They are also great to make latte art with.

I have been visiting the Starbucks at Albertson's store on Lake Hazel Road now for over a year. I could not be more pleased with the wonderful customer service from all their staff. They are friendly, fast, accurate and always have the answers to any questions I may have regarding their products. A great experience each visit!

Why do we continue to take the nonsense offered us by Starbucks??? Each establishment makes your drinks differently than the other. What is the problem with the training??? I tried to get online and request points be credited to my account and the site kept responding a no to access. So, I changed the password and once again "no" to access. Of course after 3X locked out for 24 hours. Really... it is a coffee company reward card... not a bank!

After seeing reloads on my account and then a $55 transfer, I called Starbucks customer service at 800-782-7282 and Debra advised that it will take 7-10 business days to reverse the charge off my credit account. Also, she couldn't tell me where the $55 transfer went to. Therefore, I escalated it to Shalene, supervisor, as I needed someone to resolve this charge in a more timely manner. She reiterated that since it was an online charge, it will take 7-10 business days to resolve it with my bank.

On Friday March 16th around 3:30 pm I went to Starbucks drive-through on 800 Oakdale Rd., Modesto. I ordered a drink that was supposed to nonfat milk, but they gave me a drink that contained Almond milk. I am highly allergic to almond milk and I had to take emergency actions after taking one drink. The cup was not labeled or written on as their usual procedure. When I went back inside they said “oh sorry we gave you the car's drink that was behind. Here’s yours.” I informed them of the seriousness of their mistake. My hives have finally cleared up. I reported it to Starbucks and I have a case number. They need a policy to ensure they give customers the right order which could be simply restating the order before they hand it to the customer outside the drive-through window.

Toasted Butterscotch Frapp is delicious!! Wish I could say the same about the sandwiches we bought this morning! Really VERY disgusting both to look at then spit out! Neither smelled good to begin with, and the buns on both were stale. Sausage was old on the chicken sausage biscuit, with no sign of chicken, unless you count a blob of goop! Bacon was not cooked properly on either that sandwich, nor the bacon egg cheese sandwich. Visibly inedible, we would not have risked the uncooked bacon and whatever other strange things were on there! Obviously, we DO want refund for this poor Starbucks ‘offering’. Unfortunately, did not have my Starbucks card with me, so had to charge Visa. Then the girl at the drive-thru window neglected to offer my receipt!

The Starbucks in Sudbury Ontario is a disgrace to Starbucks everywhere. It is old, outdated and dirty. The floor is worn out in places and doesn't ever seem to be cleaned. The countertop where the cash registers are is peeling - it looks just awful. The tables are small and wobbly. The fireplace is almost never on. The light fixtures and ceiling are full of greasy dust. It is horrible. The poor baristas who have to work there have my sympathy. Why doesn't this store have to clean up their act - and their store...

I am suffering from a health condition where I cannot have cheese in my sandwich. As Starbucks has no "no cheese sandwich" option I usually ask the serving barista to remove the cheese from the sandwich before heating it up. This Starbucks is located in University Blvd W. (32207) at Jacksonville FL. The Barista did not want to remove the cheese and when I asked her nicely to do so she started mocking me like a 6 year old kid (except in a psychotic way). Then to top it all she literally "destroyed" my chicken sandwich just because I asked her (nicely) to take the cheese off.

I personally love Starbucks! I don’t usually get it that often but when I do I always get the same thing. I get a caramel frappe. Now here is the thing when you go to certain Starbucks locations. I usually go to the same one every time so they know my order, but when I go to a more convenient one for a quick drink they always mess up my order. That is not really a big deal but when they start getting angry with me I get upset. I can understand where they are coming from. But I always want to try something new but I am not sure if I will like it. And it would be a waste of money to buy something and not like it. I wish there was a way that you could sample a drink for free or little charge.

This store has problems Manhattan Beach... Rosecrans and Douglas - From lukewarm coffee and soggy whipped cream to asking for a refill and upon showing gold card inadvertently charged on screen 1.99 purchase price by the male manager...to being told by Jenn barista to, "Go away. We'll call you regarding winning a raffle..." and as of today... briefly plugging in my travel blender to brief spurts of ten second noise so I can have a morning breakfast drink. Was again told by Jenn I was disruptive and could not plug it in at the table while noise from blenders in their kitchen blasted everyone's ears... contradictory. Coffee sucks along with the air conditioning and stupid request of a homeless kid to leave if he wasn't buying anything while homeless guy with dirty filthy backpack\surplus sack parks himself every morning at same table.

Double Charged - No Refund - No Accountability. Last Friday, January 12th, 2018, around 630 AM (PST) I bought my wife a Starbucks E-Giftcard. The amount was for $15.00. I have done this a few times prior and every purchase was without fault. Had my wife not called me and told me thanks for the gift card(s) I would have been none the wiser. I checked my emails and sure enough she was right. For some reason it duplicated my order. That means it charged me twice. I checked my bank account and it confirmed a double charge. I get it, mistakes happen. Obviously a system error. I called the phone # on the email and went through their horrible automated system that takes like 5 minutes to navigate. After locating the right department I was on hold for about 5 minutes just to hear the representative say I reached the wrong department.

Starbucks, 19127 Biscayne Blvd (Aventura), Florida - This place is located in the one of the beautiful locations at Aventura Florida but it is so dirty and nasty. The are never empty the trash outside during the day or clean the place. Complained many times, send to Starbucks letters with pictures attached, asking for action. Nothing been done.

The Texas City Starbucks has the best people working. They are always friendly and helpful. But the morning staff goes above and beyond even at their busiest times! Food is excellent.

Service and quality of foods were good in Starbucks. Clean place to eat and drink. We didn't have to wait too long to get helped. Many items were available.

The staff was very helpful in my selection of the ice coffee, never order one prior to this visit. Great experience. Very friendly and professional plus the drink was great.