Starbucks

I came to the Starbucks on Mountain and Foothill in Upland. The store is usually clean, this time both the bathrooms needed cleaning and stocking of supplies (one had urine all over the floor). The trash bins also were overflowing. I told the barista and said he would let his supervisor know... Ok? Well 20 minutes later, still waiting for someone to go in and clean them.

I'm not sure what's up with the distribution center for the Starbucks in North Carolina specifically from Concord, Salisbury, all the way up to Winston-Salem, but if you want any of your favorite sandwiches or flavors or even water you will be told they are out because the distribution doesn't Supply the stores! I'm told that since the Christmas specials starting back in November, most people couldn't get the holiday favorites because the stores didn't received supplies in all the local stores. I don't understand how you run a business when your Distribution Center can't Supply the local stores with items that people want to buy. Like pay cash and enjoy the products oh, isn't that what business is about? Serving the customer and receiving the money?

Went to redeem a gift certificate at the store and imagine my surprise when they said they had no decaf coffee. A coffee shop that has no decaf??? On top of it the barista was extremely rude. Never again.

Starbucks Phipps Plaza, Atlanta store demonstrates consistent poor customer service and product knowledge. Associates are mismanaged, poorly trained and exceptionally impolite. On my last visit I ordered my usual ’doppio macchiato’, instead, I received a plain doppio. The associate had no idea that expresso temperature is expected to exceed 160 degrees F. It was difficult to receive the refund on my payment, and no one offered to rectify the mistake in a manner that would alleviate the tension. NOT THE FIRST TIME! An extraordinary display of the systemic mismanagement.

My sweetheart and I went into our neighborhood Starbucks to get a coffee. We were standing waiting to be served looked at the food on display and noticed there was flies landing on the food and flying around. We pulled an employee aside and gestured towards the food and he said, "Yes we are aware and it’s just a display we are not serving any of that to the public." We were satisfied with that response and not more than 30 seconds go by and we witness a barista taking food out of the fly infested case put in oven to warm up for the public.

The manager said I stole some chocolate. I said, "No I did not, miss." She said, "Yes you did." So I say, "Write a letter of apology then I will let you search my pocket." She signs the letter. Then I let her search my pockets. She is not supposed to touch me. But she checks my pockets... nothing. So she calls me names including a ** and hands me the letter. I now have proof of employee misconduct. Manager at Starbucks Jersey City behind Newport Mall by the water. And all I wanted was a cup of coffee... My day was the worst day ever!!!

After being given a stale bagel to eat I called customer service to be told they won’t give me my money back because I already was given a credit the other day for a incident at a different location. Be careful they don’t care if your food is old and stale. Now I have to wait for someone to call me to go thru this entire thing again to get my money back. What a joke.

I get severe HEARTBURN and INDIGESTION with 1 cup of coffee. I changed brands, no more heartburn and indigestion. Yeah. SO IF YOU GET HEARTBURN AND INDIGESTION IT COULD BE FROM THEIR COFFEE. I had to change brands.

I downloaded the Starbucks App for the first time earlier today, and I did not realize that they automatically had me choose to purchase a Starbucks Card service, and they automatically uploaded $25.00 from my debit card into the Starbucks Card account. I bought one tall size cold brew today which it cost $3.40 which leave me a total of $21.60 in remaining balance. I called later today to cancel this scam Starbucks Card service, and they will only refund me $20.00 back to my debit card.

PREJUDICED AND HARASSMENT BY CONSUMERS... AND STAFF - Today in the 10:00 a.m hour meeting with my best friend, Christine **, an incident occurred that should warrant me to file a police report of a sexual assault nature. This occurred at STARBUCKS on 10th/MARKET St. A young Asian kid licked his tongue at me as if I'm some kind of woman after I questioned him staring at me. Gut-sicken by this. They also had panhandlers and an "exciting crowd" causing confusion and chaos as if it was I being betted on at a race track! They also had panhandlers and an "exciting crowd" causing confusion and chaos as if it was I being betted AND WAGERED on at a race track!

HALF THE TIME I DON'T GET BONUS STARS LIKE I SHOULD...And have to call Starbucks customer service. After wasting about 35 minutes each time, I might get the stars I earned. Starbucks is expensive, and purchasing the drinks required to earn rewards will quickly mount up. I've decided to blow off their stupid bonus star challenges and only go to Starbucks if and when I desperately need an espresso.

Now for the third time money loaded on Starbucks App has been used by people in other states to my unknowing until I’m ready to use my preloaded card on App and find there is NO MONEY! Each time I have to wait for Starbucks to do investigation. Sometimes it never gets done... I just have to remind Starbucks that I’m waiting for card to be reloaded!! I was told this time that new policy is to send out a new card. Ok... now I got to wait even after 3-5 days for a card to be mailed to me! Each time the incident has happened I have been told a different story. Not only do I have to call Starbucks to remind them that they don’t give me my bonus points... I have to call them to see where my money disappears!! App sucks. Starbucks sucks.

The Montgomeryville, PA store is terrible. I tried to buy a sausage breakfast sandwich today at 11:00 AM. They were out of sausage! Sounds like poor management to me. I canceled my order and will not do business again with them.

I've been going to Starbucks for about 10 years. I don't know what's going on with these Utah stores but none of the stores make the coffees the same. I go to Clinton, Clearfield, Layton, Layton Smith's, Clinton Smith's, Riverdale, Ogden, and Farmington, I order the same thing throughout the year and the same Christmas flavor every year until they run out. More often than not the past 6 mos, my coffee tastes gross. I am paying premium price for crap. The beans are burnt with a horrible aftertaste, they don't add flavor. It tastes like milk with water, or it's not at the kid temp I order it at. Only one store has gotten the Christmas flavors right. This morning, I went to the ONLY store, 2100 South and State, SLC, that has made my Christmas flavor right and my "go to" right.

I have enjoyed Starbucks for years as well as the free wifi. Currently I am homeless and utilize the free internet Starbucks on Foothill Blvd, in Pomona California provides. Until now. Starbucks has called the police on myself and my boyfriend several times. I assumed for being in the parking lot a little too long or because our van is a bit of an eyesore with all of our things piled on top.

This STARBUCKS Location has the worst customer service out of all the locations in Palm and Beyer San Diego Ca 92154. I been Starbucks for years and now is time to say Good Bye! I noticed that employees are overwhelmed and they take it against customers. I noticed that they are unhappy stressed and I don’t want that negative experiences anymore. I’m tired of been getting wrong items and if I placed a mobile order that has been taken away by another customer or by a homeless. Starbucks needs to come up with a better plan to keep business running, customers but the most important thing is to keep employees happy and motivated in order to provide customer service and focus on their duties. I’m deleting my Starbucks app because I rather buy my espresso machine and make my own coffee from now on. I want to enjoy my coffee happier! Thank you.

Won't be back. Never again. Have always got a baby Chino for my grandson. Asked for one this morning to be given a miniature cup with about a spoonful of milk. The rest was foam. Asked if I could get the cup topped up to then be charged £1.80 for a wee drop milk. Staff very unfriendly. Asked if I could get fruit toast for my grandson and if the pieces could not be end pieces as they are too hard for him to chew. What did we get? End pieces. So the toast didn't get eaten because it was too hard for him to chew. Back to Costa for me.

I went to our new Starbucks the other day. My first time as I usually go to Dutch Brothers. A friend asked me to meet her there her first time too. I wonder why you still ask people's names when you can't get it right. Why don't you just give us a number? Well they called the wrong name. Then let them sit on the counter untill we got impatient. When I went to investigate I found two cups sitting there. I want to also say there was only three people in the restaurant. And we sat directly in front of the cashier, so she could see that we were sitting there DRINKLESS for an unusually long time.

DO NOT drink at STARBUCKS St. Leonards, Ringwood, I was fined £100 for parking there for 105 mins because they were slow serving drinks and lunch. My friend and I met there for coffee and lunch, as we often used to do, BUT NO MORE. We were encouraged to stay longer and have another drink only to be fined for overstaying the car parking by 15 mins. YOU ARE ONLY ALLOWED TO STAY FOR more than 90mins and that is out of the car park within 90 mins. I visited the store and they said appeal the fine, I did this, the parking company refused the appeal as they only care about getting money and just threatened me with charging more and taking me to court. DO NOT go to Starbucks. You are ONLY ALLOWED to stay in the cafe for less than 90 min or they FINE YOU £100.

Our 15 years old daughter had a green matcha drink at the Starbucks in Planet Hollywood Resort and Casino in Las Vegas and got sick after drinking it. She asked for her drink to be made with coconut milk since she is highly lactose intolerance. After finishing her drink she starts complaining from a terrible stomach ache, she threw up almost 17 times and went to the bathroom numerous times within 45 minutes. That drink was the only and 1st thing she had consumed that day. After the intensive episodes of throwing up she turned pale, her lips were blue and she was freezing cold shaking screaming from her abdominal pain. She said that it feels like a food poisoning episode or maybe they have put milk in her drink instead of the coconut milk. The music was so loud in the hotel that there's no way probably the and please will hear the order correctly. For something was wrong with the drink that she had food poisoning.

Recently, I have noticed that there are new Blueberry Muffins at Starbucks stores. These muffins are gross... Sorry to be so blunt but I really enjoyed the old ones with the delicious crumble top. The new ones honestly taste cheap and the tops have big pieces of sugar on them, which taste awful. My favorite part of these muffins were the tops and these new ones just don't work. Thought Starbucks was company that valued high quality products and they've really dropped the ball on this.

My daughter and I went to our local Starbucks #9626, at 3202 Governor Drive, San Diego, CA, at 12:20 noon today. There was no one in line. Several people were sitting at the tables. The employee at the cash register was a woman who repeated over and over that she is in her fifties (years old). She was extremely loud and rude to us in front of all the many other customers. I asked her for two cold matcha lattes, no ice. She said our drinks would be this far from the top of the cup and she held her fingers up to show about a couple inches. I asked her why. She said in a very loud annoyed tone, “because the ice makes up part of the drink and if you have no ice, then that’s how much less drink you get.” Then she said, in a very annoyed loud tone again, “otherwise you have to get more milk and I have to charge you more for that.”

I very rarely drink coffee so I'm very particular. I only order two things from Starbucks, hot chocolate when it's cold or a double chocolate chip frappuccino. I have been ordering this same thing for years but the last 3 times my frappuccino has been wrong and each time they have told me something different. First time I politely went inside and told them that I didn't like my drink...guy apologized said he accidentally made a Java chip frappuccino and made me the right drink (my drink is actually a lighter color than the wrong one). Second time, same store, again I don't like my drink I'm polite but this time I'm told they accidentally used roasted coffee making the drink stronger... He remakes it again it's a lighter color and everything is fine.

Between July 31, 2018 & Aug. 3, 2018, ordering MANY tall lattes for the current Starbucks Dash promotion. Out of 7 tall no foam lattes ordered in the drive-thru, received 4 with foam & had to send 3 back. Got home & saw 4th one had foam and the coffee was 1" from the top of the cup. Have repeatedly sent email complaints to SB about this happening at this store for months prior, and occasionally get a free latte or a couple of dollars credit. Offending SB store: West Bakerview Avenue, Bellingham, WA. The last 4 wrong latte orders were fixed by the same blond, pony-tailed late 20's girl. Irritating - ripped off - cups not full, holds up the rest of customers in the drive-thru while remaking to my right order. Irritating waste of my time - DISRESPECTFUL TO ALL CUSTOMERS. Store manager needs to be replaced with a manager who will provide good customer service and drinks customers request/pay for.

Your mocha tastes like someone defecated in my cup and didn't even bother to warm it up. Before the racist incident I couldn't stand you all and the pretentious fools who think drinking dirty water is "hip" because it has a logo on it. I'm sticking with Caribou Coffee.

Just wasted hours today trying to unsubscribe from Starbucks, which I would NEVER subscribe to, as I HATE coffee. First my "online unsubscribe" failed "due to an error on their site." Next, I sat in their online CHAT queue several hours, and when I was FINALLY number 1, they logged me out! This situation can be avoided by sending a simple confirmation email, BEFORE putting any email in their subscription list. NO excuse for this; I think they did this on purpose = SPAMMER.

Hi. I had a very bad experience at the Starbucks on 200 East Pratt Street Baltimore MD at 9 pm on 6/16/2018. I asked for a cup of water and the young man behind the counter went off on me. He said they were closed and that he had a long day and doesn’t have time for this. The manager told him to give it to me. While he made it he continued to be hostile and belligerent. I’m still in shock.

I visit various Starbucks stores in my neighborhood of Del Mar, CA virtually every afternoon for an ice tea and a moment of relaxation to read and research. I am a well-known international businessman with an excellent reputation. Yesterday, while siting on the patio of the Del Mar Heights store (3485 Del Mar Heights Rd Ste A3, San Diego, CA 92130-2125) I was verbally accosted by both the store manager (**) and a man that I understood was an employee of Starbucks. The manager was in the midst of filing a report with a security guard at the shopping center when I walked up and asked if they were aware of an incident that I just experienced outside. The manager then said that I was “a ** old ** man, a ** and that I go there every afternoon hoping to get “lucky.”

Increase on cup of coffee June 2018 - Spoiled my daily intake (habit) of purchasing the tall (small) cup of Java for 1.95. 2.15 is too much already and I was a Gold Carder. Goodnight to the SBucks because it's just not really worth it. There's other coffee-places & get adventuresome and brew thy own at home before leaving every morning as alternative. I wondered why I was forking up the increase to the card more frequent during the past couple of weeks. Duhh, I never thought there was an increase and that's all I get there or that was what I always looked forward to and in this case, making my own's more like it anyway. (Just my own 20 cents noting on the increase to farewell-it).

Starbucks on the Ave in the U-District is a big A+ for our community. Their service, food and beverages are top of the line. I love going in there to have some coffee and sometimes food and visit with friends.