Starbucks

Great coffee, great employees, great experience! I used to hate coffee, but now I'm hooked. Thanks to the coffee gods at Starbucks. Whenever there's a problem with my order, they always refund me, and I'm so thankful for that.

I have been a loyal customer of Starbucks for over 15yrs. Lately I have noticed my venti blond has a blah taste. More like cheap gas station coffee. It wasn't just me, I asked several family members what they thought. They verified it was gross coffee! What happened!? I even tried several other Starbucks. Same problem. Really Starbucks! Do you think we won't notice when you hike the price of your coffee and cheapened your product? I guess another good thing has bit the dust. I can make my own gross coffee at home????

I purchased 2 slices of cake and 1 had plastic in the middle. I called Starbucks customer service and was told I could be helped because I ain’t have a Starbucks account. Ask for the rep name. Told her to give me district manager name and give him my information and she told me I’ll be better off taking back to the store and hung up on me. I have pictures. How can I upload them? I always love Starbucks cakes but now my brain not going to allow me to eat their cakes anymore. Starbucks customers service rep sucks. Treated me like I was not a paying customer.

I have been a Starbucks customer for years. The steadfastness of their quality service and coffee is second to none. The proof of their standards is the years and years of proven service and "customer-first" attitude. They get my money because they deserve it. Period.

This was a drink I was really looking forward to trying. It's the new fad so of course I had to try it. I only was able to stomach 1/4 of it and threw the rest away. I felt sick to my stomach. I took tums and they didn't help. I thought I was going to throw up and ended up sitting my whole evening out because I was so sick and felt so horrible. I would not recommend this drink. Not only is it not worth the price, it isn't worth the stomach ache and pain. Never going to drink this again. Very disappointed.

I have been a consistent customer of Starbucks for well over 10+ years, and have had some minor issues. Some I addressed others I simply let slide, mostly due to my rapport with the management managerial staff AND Baristas but however, my rapport is of little consequence after my recent experience at the hands of Starbucks. Apparently, they felt the need to take it upon themselves following a day's regular purchase of my caramel macchiato with 4 espresso shots no foam at 200 degrees. They then took an additional 150 stars from my rewards 3 consecutive times on the same day.

I went in to the new Starbucks in Lakewood on Detroit Ave. People bringing their dogs in to a good service area. I can see if it was a service dog that's different and Ali no mirrors in the bathroom. They should give free refills on coffee with the price they charge for coffee. Panera bread gives free refills. They should have a senior discount for people that can't afford Starbucks prices. Customer service was okay. Kathy.

They charge ~5$ for a chai tea Latte and does not train the employees how to make them, each store make it their own way. Horrific experience today at a Starbucks in Riverside, CA. They literally give me boiling Milk. I asked them to add more tea, then the lady in the store asked me, “You want more syrup?” How the hell a customer know you are using a secret syrup to make Chai tea latte. I repeatedly asked I need more tea.. Of course she got angry.. I have to walk away with the boiling milk. First of all you make the worst chai tea latte, still I am drinking it and you make it worst. Don't exploit customers like this. Hopefully somebody sees this and take necessary action.

Bought the cocoa cloud in a couple of locations and man what a waste of money. The last drink I got was 80-85% foam. This has been the trend. Pathetic especially since we are paying full price for the drink which is over after a couple of sips.

I was a regular customer, ended up hating Starbucks due to their poor customer service and unkept promises. Let me write down what I have gone through: 1. Collected stickers (18 beverages) to collect 2019 Planner/Organizer. (Completed 4 Sets). 2. I have redeemed 2 of them. By February, their stocks were low, and choices were limited. The barista told me to wait for "restocking" for more choices. 3. By March, there were ZERO stocks and I was not able to collect 2 Planners. Baristas told me two choices: a) Wait until May; or b) Get 1,500 Php = 29.33 USD for each set. I decided to wait knowing that I have collected these stickers for the planner/organizer. I have spent more than 3,000Php per set and it does not compensate me with 1,500Php.