Starbucks

I visited the Starbucks in Flowood, Mississippi on May 29, 2022, and the young man gave me the very hot tea with the top off and it went everywhere. My thigh was on fire and when I asked for napkins he just looked at me. I gave him the tea back and asked for the manager. Mr. Cody came to the window and when I told him what happened he said "really" with a smirk on his face. I was like, "Yes" then he went on to say, "Oh," but the smirk was still on his face. He was questioning the fact of if I really got burned. When I asked for my money back he got an attitude. He refuse to tell me the general manager's name or number.

I have been going to this store regularly for years. The last year has been almost daily. It is a very busy store but they move us through quickly. It seems like the employees all get along and do their jobs efficiently and curiously. One day a slight mistake was made and could have been my error due to the fact I usually have a large order, but a very nice young lady Stephanie took care of it, with a smile. If I need coffee I will wait to drive to this store. The manager Elaina is always working with a smile. Maybe that is why her employees treat us all that way. These days it is hard to find good customer service but to find exceptional service is even better. Thank you to Stephanie and the whole crew. Great job Elaina.

I stopped in at Starbucks at Coomera and they had a line of about 15 cars waiting, they served all the cars in drive through before making the coffees of any of the customers who had actually come into the store. They charge 90c to add syrup to your coffee which you don’t actually receive and is a far higher charge than similar coffee chains. The coffee was hot but tasted awful.

Starbucks is supposed to be a quality brand and we love Starbucks coffee. Recently their centres have started cutting cost by not providing paper bags when we purchase a product from Starbucks. We regularly buy coffee beans worth $20 from Starbucks and when we ask for a bag they have started providing excuses like "We have run out of bags." Their products are so expensive but they cannot provide a paper bag to even carry the purchased product. In USA, WEGMANS store provides huge strong paper bags for even the smallest purchase made. Sad to see the way cost cutting is taking a toll on customer experience.

It costs over $20 for 3 small breakfast sandwiches!! These should be $2-$3 a piece like every where else. And the greeting from the server was rude. A simple, “What do want“ is not a greeting! Too expensive and poor service!!! I won’t go back there!!

The first time after years I felt the “welcome to Starbucks” greeting at this place & I said in my heart “well Mr. first CEO returned with his principles”. I read his books, but for the many Starbucks doors I entered in the founder’s story in the book & the practice at most Starbucks were totally different. I’m very excited to experience as the book stories. Keep the warm tradition. Get going!!!

Good service, the employees are good at both English and Tagalog. Fast service and the environment are really clean and tidy. And I also appreciate the fact that they use paper straws to support the environment. 5 stars :>

I came back to Oklahoma City due to a business meeting and to visit my family. While visiting a Starbucks location in Oklahoma City, OK at 200 S Oklahoma City, OK 73104, I was threatened verbally as well as physically by an employee. I am a long-time daily customer of Starbucks. I would say I visit a location at least 335 days out of 365 per year. On the morning of April 5th, 2022, I went in to purchase my usual daily cup of coffee. I decided to purchase a protein box and a cheese and fruit box as well. While waiting in a fairly long line I arrived at the counter in which I were greeted by a young lady named **. My order was placed for a venti sized blonde roast of brewed coffee, including eight packages of agave, sugar free vanilla, cream and the two boxes discussed above.

How can people drink the awfully burnt tasting coffee from Starbucks. Overpriced poor tasting. Better to go to Dunkin. Starbucks uses cheaply source beans and roasts them to death. Not only burn the beans, also burn the essential oils.

I ordered 2 mint Frappuccino and it was not frozen. I returned to the facility and an Asian guy looked very upset. He redone my drinks and he still could not make it correct. He forgot to add the chocolate syrup and was told and he snatched it off the counter with attitude! And he added cookie crumbs not the syrup. He made me feel very uncomfortable! On top of that I tried it and it was not good. I do not recommend this location at Washington Square. If you see this guy do not let him make your drink!

Good morning, in case it happened I just bought a tea here in this new Golden place out of Toa Baja, when young Gregorio goes, to collect before saying amount to collect tells me, "Hi you are going to tip" and I comment no, he comes back and comments and I repeat, not then he tells me the total, I give him money and seeing when they give him the tea that he has to give me, I realize that all the employees approach him, they stopped to talk to everyone, two of the girls start dancing. They went to work with other orders leaving the glass that I had to deliver to the front of the window, realizing, like any adult, that these young men or Gregorio made me wait when the order was ready, normally when it is by servi car we leave the change or leave extra. All this so that you do not leave a tip IN A SERVI CARRO. I am embarrassed that a good new business has employees like these, who with their actions seem to force the client to tip. 11:40 am. Starbucks.

I went through the drive thru at the Starbucks on Capital. I ordered a Grande nonfat mocha. She gave me a Venti.. With surprise I asked, is this my coffee? I ordered a Grande and she said, "We are out of Grande cups." I said, "Oh, I understand." I paid and left. I drank my coffee, it was good as always. However, I went to throw it away, when I saw it was doubled with another cup. It was a TALL! I paid for a Grande! I just got ripped off at a good yet expensive coffee shop. This is the first time this has happened to me at a Starbucks. I have always known them to take pride in company. Oh well... Guess it happens to everyone. Warning= BE CAREFUL. Look at your drink carefully. I will from now on.

There were 6 barristers or helper at the counter at one time but the services was so poor. Not efficient, slow, not service oriented, no team work and they were not supporting each other. At the end, services to customers were affected.

The Starbucks on Newman, Lasalle, Quebec has the best customer service anywhere. I go by there every other day before noon to get a coffee or a sandwich and the person at the window is such a delight to deal with along with all other employees. They are friendly, helpful and always have a great attitude. Hats off to them.

I would like to give a huge shoutout to the Starbucks employees at the Kroger location in Plano, Tx. at Coit and Hwy 121. All of their employees are super friendly, efficient and always remember my drink combo. Me and my husband have been going to that Starbucks for six years now and we love our Baristas. Most days, there is only one Barista tending to the store but they are always efficient and seem to do an amazing job single handedly. I would like to give a special shoutout to Michelle, she always greets me with a smile and a funny story, which makes my day amazing. Thank you Michelle for always being my ray of sunshine first thing in the morning.

When employees along with management are having side bars about a customer and the customer knows that they are talking about them because it was very obvious, it is very rude and very unprofessional.

The location where I go the employees are great and they always seems to make my drink right so no complaints there. The complaint is just the price increase, at this time it is unnecessary since you can not distribute the products and keep single locations in stock ever. It is a toss up if what you want will be available that day or not. You can get product off line and make it for way cheaper at home. With the break down you can make a Frappuccino that taste similar for $3.60 with top ingredients from home where when you go to Starbucks the same thing would cost around $7 to $7.25. Starbucks was an everyday thing for me and my family now I am making my own at home and I order from Starbucks maybe 1 time a week and even that will be slowing down.

This Starbucks at the Festus location has terribly slow service… Also, the location is terrible. To get in and out of the drive-through you have to navigate through traffic in their small parking lot. Just for your information, there is a Dunkin Donuts across the highway that you may want to try.

Had a wonderful Christmas. Such an amazing experience this time at Starbucks. Mesmerizing taste and hospitality at its core. Delicious caramel frappe, turkey and cheese pretzel sandwich yet chasing my taste buds. The Starbucks downstreet had a really tranquil environment and great for having a hot coffee on a cold winter day. I love the sparkling bottled water and the painting on the walls which give me a feel of satisfaction. A relaxed and comforting environment to provide on a happy day. It's a great place to spend some time with friends, family and converse. Thanks for the experience Team Starbucks. It was 100% hostile and welcoming. Wish to see you soon.

6 pm January 6, 2022. Pulled my mask down to sip my coffee while waiting on another order. Tone and ferocity in which I was told to pull up my mask was uncalled for. When I complied and protested the tone, employee burst out laughing.

This Starbucks store ID is 57243, Student union 2nd floor, UCF. The staff are extremely rude. They won't fulfill the order properly. If we ask why they didn't fulfill them properly then they tell that this is a way of telling a customer to not to come to their store. They show extreme discrimination and rude behavior.

I'm not even sure what the point of loading my Starbucks card was. They are never open anymore. I have 4 stores that are my usual and they are complete crap, never open! I want a refund and switching to a different company that actually is open for business. Crappy service when they are open too. Just a waste of time and energy. Get it together!!!

In January, 2021, I ordered the Egg White Egg Bites, and bit down on two toenails in my food. I immediately contacted the Provo Starbucks, where I bought them, and they apologized and gave me my money back, which was nice, but not enough. I was sick for two days afterward, which makes me wonder what other surprise ingredients were in it, and completely disgusted with Starbucks ever since. I'm really sad. I LOVED the egg white egg bites, and Starbucks has been my go-to cafe for years.

I got a Starbucks gift card and ordered a coffee which was 6 dollars. One of the same size at Dunkin is 3.50. I expected with the expensive price tag to have top of the line coffee. What I got was watery coffee that tasted stale. Waited a bit to give it a second chance. Big mistake. Tasted just as bad as it did the first time. Nope! I’m gonna stay a Dunkin girl and nothing else.

Incredible experience every time. Thankful for water and sorry for inconvenience. This is truly a great customer service staff. I am more than grateful. I will be trying to do better in regards to recycling. Thank you Starbucks team 100%.

Despite customer traffic being slow, I had to wait a prolonged period of time to order a fast food Starbucks cookie bar. As I waiting to order a fast food Starbucks snack, the cashier was harassing me and purposely making me wait for a prolonged period of time when it wasn't busy. I have been to this location on a variety of locations and have never experienced such immature service. I ordered a gingerbread biscotti. It occurred on the date of 11/30/2021 at 9:28 am.

Corporate here in Denver Colorado HONESTLY DO NOT care about their loyal patrons. On November 25, 2021 I went to the Hampden and Locust location did a mobile order. When I got there, the store didn’t open until 5am. I requested for a refund, and I was advised only the customer service can credit my account. I sent snapshots of my order. The Starbucks Rewards claimed that wasn’t a valid receipt (snapshots came from their mobile app). If it wasn’t a valid receipt, why didn’t they check it out since they are able to go and look at our previous orders. They have looked at my previous orders many times where I did get my rewards/stars. Of course they could BE LAZY, or DON’T GIVE A CARE, or both.

Starbucks is taking advantage of their devoted customers and great employees. Prices roll out higher and higher every couple of months. Starbucks keeps taking customers money but will not pay their employees well. No more Starbucks for me. Price went up three times within a year and that was for an iced coffee with light cream only.

On Saturday November 20th at 3:14pm, my wife and I visited your establishment located at 3607 Aloma Ave. When we arrived there was no one in line waiting for service, although the drive-thru was busy. We placed our order:

Asked staff question. Was very rude and snappy. Same with other customers...acted like they were doing us a favor being there...puts a very poor image of your company. Last time I will go to this location.