Papa John's

Papa John’s pizza is our favorite pizza. Perfect seasoning in the sauce, just enough crust and we can always count on their delivery time. Papa John’s is the best pizza in town. We have been ordering pizza every month for over four years. Sensei Scott from Golden Tiger Karate. We love Papa John’s pizza!

My experiences with Papa Johns has always been exceptional. Rather ordering in the store in person are over the phone and online as well. I'm just a little uncomfortable with dining in so to even have the option of delivery is good. The team most have outstanding training never rude or unorganized. If a mistake is made with your order they are quick to correct the mistakes. My food is always the perfect temperature and the time is usually extremely quick to receive your order and if you join the rewards program you can receive free food. This has kept me from not having food to eat on many occasions. I am a satisfied customer. The staff is well trained and courteous and the food is good.

The manager of Papa John's on Colony Road who worked tonight was wonderful. He provided excellent service. He recommended pizza and pricing options to us while simultaneously offering friendship and financial advice. He helped my friends and I remain calm in a stressful moment and was very respectful when speaking with us. 11/10 a great experience. We will order again in coming events!

Danielle is wonderful GM in Knightdale NC. I had made an order and waited over 2 hours for my pizza. I called to find out the young lady who place my order logged in a incorrect phone number and could not find my apartment. I was livid. No apology or sincerity in the young lady’s voice so I asked to speak to the manager. The GM Danielle listened to me and calmly rectified the situation by going above and beyond and I will continue to order at this location because of her.

05/22/2020 early afternoon My Papa John's order when it finally delivered was disappointing at best. The extra large pizza I received was not what I had ordered. Not just some but ALL of the products I ordered was barley warm, very disappointing. I called the store here in Crawfordsville IN to find our what was going on. Because when I placed my $50:00 order the delivery time was posted on the website as being between “30-41 minutes" so that is what I was expecting. But the managers said it would be hour! It took at least an hour or more before the delivery driver pulled into my driveway! And to my surprise the driver was not wearing a face mask or protective gloves.

I tried to order a pizza on the website but it wasn't working. I called the Papa John's on Curry Ford and Goldenrod rd. and tried to order by phone. The guy taking my order didn't know how to get my rewards added to my account so he didn't take my order and hung up. I called back and asked to speak to a supervisor. The supervisor was the franchise owner. He was so rude from the beginning. I told him that the guy hung up on me and he actually said "so". Then he said he could take my order. I decided to go ahead and order.

Lenoir City, Tennessee beach- What a horrific store and store manager. Order was placed at 5:45 and we were told to expect the delivery by 6:30. At 7:00 we called the store (my husband was hung up on 3 times) to check the status and was told they didn't have any orders from us. However, my credit card was charged 29.67. Yes , I have the proof. Now, I had to drive to this location to try to get my money back which they refused. They asked me to pay for more pizza. I ended up calling corporate offices to try to get my money back. So 2 hours later, no money and no pizza.

I was home and had a taste for wings. I looked up Papa John's and ordered 20 or so via the website. All was well. It eventually came and as I'm putting a wing to my mouth, there's a hair in my food. I quickly call the restaurant. I spoke to whoever answered first then the manager. Both assured me that the hair could not have come from their store. I tried to explain how there was no other way for it to get on my food. The manager offered to make more wings which I declined because really who would want to eat there after that. He then offers a meager 30% off my meal and 50% of my next meal. I told them I would never eat there again for many reasons. I thought the customer was always right? Not here.

Went to Papa John's to pick up my order. 2 out of 3 workers were not wearing mask. The one packing the orders did not wear a mask and was rapping while packing the food. EVERYONE in the area is wearing mask and gloves (I'm from Elmhurst, Queens), why are the people handling our food not?! Was so worried about my food I threw the order out. I called corporate to raise my concern. No one has gotten back to me. Papa john's use to be my favorite pizza spot but I will not be ordering from them anymore.

Ordered a Pizza at 7:36 PM on a Mon. for a friend who had surgery. They stated delivery time was 37-47 min. When the app (wh/ gives delivery update times) said the pizza "Was 7 min to delivery time" I updated my friend (who has 3 kids). To make a long story short, it was still well over 30 minutes out & the pizza was delivered over 1 1/2 hrs. after I ordered it. When I placed the ordered I left a 20% tip on it (wanting to support everyone during this pandemic time). I called the manager at the store #310, 6600 E INDEPENDENCE BLVD CHARLOTTE, NC 28212-7256. He was EXTREMELY RUDE & refused 3 times to give me his name. I then went online to file a complaint which took over 2 hrs. to do b/c you have to have the # on the pizza box to file the complaint & I wasn't going to involve my friend in this debacle.