McDonald's Reviews

I ordered a double quarter pounder and large fries. I paid at the first window. When I got to the second window for pick up. The female was nasty with me when I asked why I had to park for just a sandwich? She stated "I don't make the food and you need to move over to the number 1 parking spot." First the McDonald's at State Rd. And Lansdowne Ave. was not busy even when I pulled in at 5 pm. There were no lights on outside the business. This location is a big hangout for juveniles and I feel that I should not have been treated that way. The female that brought my food out to me which was about a minute threw the bag at me and walked away when I wanted her name. I will not go there again and will also tell others not to go there. Bad experience with bad employees. I cannot even read the receipt because the printer cartridge has to be replaced. I do have my receipt.

My wife and I visited the McDonalds Restaurant number 17075 at 3 N Wilbur Shaw PLZ, in Rolling Prairie, Indiana, 46371 on 12/03/2016. This store is on the Indiana Toll Rd. I80 West Bound. I would just like to congratulate them on being the worst McDonalds that I have ever stepped foot in. I have been to Africa, the Middle East and Europe and never before have I never been served such garbage. I am keeping the receipt as a reminder to never step foot in another McDonalds.

WE QUIT BUYING AT MCDONALD'S. The fries are soggy, white... not golden brown and never crisp. They are of poor quality compared to BURGER KING, WENDY'S and mom and pop restaurants. No crunch. The fries shown on the Today show today are as far from reality as I am from Mars. Cook them longer or just make thicker, better fries!

McDonald's has a great looking app, but in the Columbia S.C. area looks don't matter. The app works perfectly while I am in my home or not connected to McDonald's WiFi. But as soon as I enter any McDonald's in Columbia I get an SSL error. I even tried writing down the code to one of the offers before entering the restaurant and gave it to the cashier when ordering, but it was turned down by management because I did not have the coupon on my cell phone. I have tried to use the app at multiple restaurants with similar results. Only one Manager gave me the offer without the coupon.

I love pickles on my hamburger so whenever I go to McDonald's I always ask for extra pickle but they only gave me like a few pickles. Sometimes they gave me more pickles but one time I got no pickles at all. So please McDonald's if you're reading this please give me extra pickle because I love pickles on my hamburger.

I am a disabled 57 year old guy. I was treated not good. I was shoved a coffee and sugar nearly in my face from a employee. His name is Adam and the manager at the time had words with him. The few times after that didn't see him. Then when I did I said "I don't want you serving me." He said "well go somewhere else." I asked to speak to the manager and was told to go somewhere else and I was banned. The head office said no one gets banned for life. Well I am. I think it's appalling. I am disgusted as I have been treated as because I am disabled. I have not been to McDonald's since they will not let me speak to the CEO. Appalling.

Around about 9:09 pm, I went to McDonalds on North Slappey In Albany, GA near Fun Park. I ordered a Fish-Filet Meal in the drive thru. The girl gave me the order and told me that they were out of Fish-Filet boxes so they had to place my order in the spicy chicken box. So I left. When I got home, it was spicy chicken in the box. I called to speak to the Manager. That was the one that answered the phone. She sounded as if she was still in high school. I proceeded to tell her what happened and when I was done, there was this long silent on the phone. So I asked how she was going to correct this. She said, "Bring it back and you can get your fish sandwich." I said, "I am all the way on the Eastside of town." She said "Bring it tomorrow if you want your fish sandwich."

Since McDonalds did away with their Clubhouse Burger what is left are basically burgers with pickle relish or salad dressing! WHY?? What are they thinking?? I'm off to Burger King. They lost a customer!

Every time you go in the McDonalds in RIDGELAND SOUTH CAROLINA they never take time and say hello or hey it always what ya want and if they mess up on something they start cussing and you always have to wait 20 minutes or longer for your food and the manager kenneth ** is so rude and no repeat for me cuss people and I have call a few times about all of this but I guess it wont change.

I went to the drive-through at McDonald's on West St in Waukesha, Wi. Sat at the terminal for a minute then said is anyone there 3 times. When the worker did answer the response was, "Can I take your order?" in a rude way. So I gave the rudeness back and then was told to move to first window to place order, then ask to speak to manager and I went inside to speak with the manager. The worker came out and started talking in a loud voice and cut me off when speaking. I then stated I was leaving and going to file a complaint. Then I yelled back and said the customer is always right, and the worker then proceeded to yell and I then left with not being able to talk to a manager or being able to order either. I don't know what training they do for the manager because that worker was out of control verbally. I will not go to a McDonald's ever again. It is sad that these places the customer service has went right out the window.

Went to McDonald's in Little River, SC with my wife, she ordered the all American burger with fries and I ordered a cheese burger with fries. The meat somehow does not taste like the old delicious flavoring it had years ago. The bun was tough to chew and so was the french fries which were cold. My wife fell ill after eating her meal. Don't think I'll be going back to any McDonald's again.

A few weeks ago I bought food during lunch time and we I got to work I notice half of my food was missing. At that point it wasn't worth me going back. Tonight I bought dinner at the same place... I'm all about 2nd chances. Well, my coffee and all of my food was cold... I was so MAD and I didn't Definitely wouldn't recommend it to anyone. If you're traveling and pass North Carolina by this one don't stop. It's not worth it. Here is the address - Crossroads Shopping Center, 975 Glenway Dr, Statesville, NC 28625. Phone:(704) 871-8545.

I was at the McDonald's on 670 Eglinton Avenue W in Mississauga, Ontario, Canada. I used a coupon for "any hot drink" to order a coffee with my food. Both cashiers refused and said I couldn't order a coffee with it. An employee had to come over and explain coffee is a valid hot drink to her. And McCafes, lattes were all listed on the coupon. After paying, I got my food quickly but waited over 10 minutes for the drink when the restaurant was empty. Both cashiers would not make my coffee. Another employee had to tell them to serve everyone their drinks and do their job. They ignored, so I waited a long time before someone else came to do it. In the end I was given the wrong items too. I have never seen cashiers so rude. Never going to that location again and I do not recommend it to anyone. YOU WON'T GET SERVICE.

I've noticed a trend at a local McDonald's at 5516 N Lamar, Austin TX. They will periodically cut off power to the receptacles in the seating area of the restaurant. The power can remain off for weeks. It's obvious who they are targeting with this strategy, disadvantaged individuals. I would be interested if this is a strategy repeated at other McDonald's restaurants.

After getting off work I stopped at McDonald's for some French fries. When I got them the bag felt cold so I tried a fry and it was cold and mushy. I told the guy at the window. He took the bag, closed the window and then came back and said he would take care of it. Well I pulled over to the side to let the other customers buy. Someone came out with a bag of fries. It felt warm. I thanked him and drove off. I stuck my hand in the bag and grabbed a fry to eat and it was warm, not fresh out of the oil, more like a microwave. They are soft and mushy. I filed a complaint with McDonald's and got an email back stating they were sorry that they couldn't meet my high quality standards. I didn't know cold, mushy French fries was their standard.

On September 23, 2016, on this evening at 9:50 p.m. I went to the Columbia, SC McDonald's on Elmwood for dinner on my thirty minute break. I drove through their drive-through and I order two cheeseburger meals with a double cheeseburger and a side of fries, and she didn't even give me any receipt. The food order came up to $14.85 and I ask her for it, and she walk away. As I waited for my food the women at the second window, who was not sure about what I had order, look very clueless. As I reminded her about what the order is, she proceed to give me the wrong order, and I mentioned it to her again that the order was wrong. SHE WALK WAY FROM THE WINDOW. AND THEN ANOTHER CREW MEMBER CAME BACK, and the same thing happens again -- they gave me order that wasn't mine. And the food was very cold and bread was hard. And I did even noticed it until I got back to work.

Went to McDonald's in Maple Grove, MN (twin cities area). I was the only customer in the store, perhaps 3 cars in the drive through on a Sunday at 11am. There were two girls behind the counter one leaning on some equipment another sweeping a very dirty floor. I was not acknowledged for at least two minutes. Finally one of them walked over with broom in hand and asked me what I wanted in a snarky way. I was told the egg white muffin was not available at 11:10. She typed in the corrected order while holding the broom in the other hand. She accepted my twenty into the till one handed and threw my change in a pile in front of me and walked away. Terrible customer service. I should have yelled.

I bought a quarter pounder, fries and a drink. Ate half the burger. I found a growth that look like something out of a sci-fi book. I just couldn't eat anymore. It turned my stomach.

This morning at 10:50 I went to the Waynesboro Georgia McDonald's for breakfast. Signs all over saying breakfast all day. The mgr was very rude and said they don't serve breakfast all day. When I said that "the signs say you do," she got snotty and said, "Well we don't." People behind me ordered breakfast and she served them. I refuse to go there again. She had no name tag on so I couldn't get her name. But, they lost a customer for life! She definitely needs some customer service training.

My friend and I went to McDonalds at 5526 Mahoning ave Youngstown, OH 44515 today 9/8/2016. This store is dirt. The floor was sticky they had fly strips hanging in the eating area loaded with flies. The pop machine was dirty with pop spilled and empty straw wrappers. There were very few people in there when we were there and five employees standing at the counter talking and joking. All the trash containers outside were stuffed full of trash, you couldn't get one more napkin in them if you had to. The bathroom, the ladies' bathroom was dirty and had no toilet paper at all.

Went to McD's this evening to try the two artisan chicken sandwiches.... Save your money and go to Chick-fil-a - you will save about 1.50 for the meal and there is no comparison. Won't ever eat McD's chicken again. The buttermilk crunchy chicken was overcooked and dried out. The grilled chicken tasted as if it had been marinated for days.... both disappointing.

I visited a McDonald’s in Two Harbors, MN and was short-changed $15.00. Of course, I didn't realize this until I had driven to my destination. The young kid at the register didn't give me a receipt or the change. :( He also messed up our other order and gave us "coffee with whipped cream" instead of our simple order of "coffee with cream". I contacted the Two Harbors McDonald’s via their website over a month ago and heard nothing back. I also contacted McDonald’s corporate office via their website and have heard nothing. I really don't think they even read the emails. McDonald’s has the worst customer service of any fast food chain out there!

After seeing McD TV advertisement for "2 for $5" sandwiches, planned a road trip to Toccoa, Georgia, (30 miles away from where I live), to eat there during the trip. CSR over drive-thru intercom said they don't honor it and suggested an alternative at a much higher price. Drove off immediately. Wish there was a site where local franchises that benefit from corporate advertising, then shaft the customer by not offering it, could be listed, so that you'd know who exactly offers what and save time and money by going to an alternative. Didn't know McD allowed this. In future, will note which FF restaurants are hyper greedy and go straight to the competition. Wish it was a law that you are legally obligated to honor specials if your corporate advertised them. Don't give me that "only at participating locations" excuse, either. Without the website I suggested above, HOW ELSE WILL YOU KNOW?

9-1-2016, a person was spraying toxic chemicals (i.e. weed killer) in the drive-thru area. This is black top and he was spraying very heavy in the crack next to the building a large amount of chemicals. Exposure to things like Round-up causes Parkinson's! Customers breathe that air right by the drive thru window! The weeds can't be that bad. Someone could bend over and pluck the 1 weed or 2 that may or may not be there. I won't be using the drive thru this week for sure. I'm a frequent customer (at least 2-3 times per week) and I'm very upset. They need to stop spraying chemicals and just pull the weeds.

I went to McDonalds recently and I had on a order 2 Apple pies. They did not included them in the order. There was 2 other times, they did the same thing. You know if the employees wouldn't play on their smartphones so much maybe they wouldn't forget on a order.

On August 20, 2016 at 3:18 pm I used the drive thru at 5004 STHY 121, Plano, TX 75024. Waited for a very long time for the line to move. Once I received my purchase and drove away, I realized there wasn't a single napkin in my bag. Since I planned to eat in my car, I was quite disappointed.

On Wednesday August 17, 2016, I visited the McDonald franchise at 159-01 Jamaica Avenue (located near the SS office) and prior to making my purchase, I requested the use of the bathroom and was told that I had to submit a ticket as proof of purchase to be allowed inside the restroom. I explained that not only did I have an emergency, but I did not wish to take my food inside the restroom and would therefore make the purchase afterwards. The cashier, supervisor and custodian all insisted that I could not use the restroom without presenting a ticket.

I have been a customer at this McDonalds for years and have always been impressed by their service. Recently the service of this location has sharply declined. Today I waited in the drive through for over 20 minutes just to get a beverage. When I finally got to the window I was given the wrong drink. I had to pull into a parking spot, unbuckle a baby from a car seat, (and I am a senior) to go in to get the correct drink. When I complained, the manager was quite rude and unapologetic. I am wondering if this restaurant is under new management.

Regarding the McDonalds at 7281 sw 8th st Miami, FL. I'm a senior and I ordered 2 senior coffees. The woman at the drive thru gave me the stink eye and said "no, only one senior coffee per person". Most McDonalds charge .69 but this location charges .79. The owner of this store is penny wise and pound foolish as I will never go back again. They have a Yelp review score of 2 out of 5 with most reviews being 1 star with horror story complaints. This store needs to be reviewed and investigated by the corporate office. The Health Dept should also investigate as one complaint on Yelp said there was human feces on the floor under the table. Gross!

This happened twice at the Mcdonald's in Jersey City N.J. Communipaw Ave. After purchasing #2 meal instead of giving me two cheeseburgers they gave me 2 McDouble. When I complained the manager said they had no more but then replaced them also. The discount is not really a discount if you get a $1 off. They then get it back by charging you the tax afterward & when I paid the girl at the window she purposely dropped my change & didn't even apologize. I will never return to that location ever.

Got everyone breakfast this morning. Chicken biscuits were burnt and not eatable. Whole order sucked. Will not go back to that location.

While attending class at UB, I decided to take in a late lunch and proceed to McDonald's (NF Blvd & Maple Road location in Amherst, NY.) The store appeared to be clean so when I went up to the counter to place my order, I was surprised to see two (2) employees passing a partial brick of cheese back and forth as if it were a football game. The cheese hit the floor and the employee who dropped it simply put it back on the table and continued to use it while preparing food! Disgusting!!! I then turned my attention to the cashier and requested to speak with the manager on duty. She informed me that he was back in the office on break and if I needed further assistance, I was to call (716) 833-2159. Never ever again will I visit any McDonald's.

I stopped at the McDonald's on 61st street in Merrillville, Indiana. First, the young man cleaning the tables and booths needs to be complemented, polite young man!! The counter staff is another story. I walked up to the counter and there a blond woman (possibly a manager) was having a hot discussion with one of the employees. (Maybe we could do this is the back room???) The blond who I assume was supposed to take orders was watching them with her side to me. Two other employees were standing there behind the counter, one of which was sucking down a McDonald's drink. I asked if there was someone taking orders, and they acted shocked, one young man shrugged his shoulders. I told them I would go somewhere else!

The one on 17th Street and Union Square has the world's worst customer service. Few of the staff and managers on polite. Majority of them speak Spanish and talk about the customer in their language. The manager didn't realize I understood Spanish and proceeded to say terrible things about me. My problem was not receiving a salad dressing with my order. I asked the cashier first. She told the young lady to make me paid for their mistake in Spanish. I had to paid for the salad dressing.

I purchased breakfast from the Donaldsonville, La location and received a counterfeit $5.00 Bill. I didn't know at the time. Later, that same day, I went to another location-O'Neal Lane in Baton Rouge, and paid with one of the bills I received in change from the other location. The manager rudely approached the window to inform me that one of the bills was counterfeit. I paid with another bill and got my order. I called the first location and spoke with a manager, there, explaining I received fake money from his location. He said bring in the bill and they'd give me my money back. I went in to speak with the manager and she was still rude and threatened to call the police.

Honestly I think this was the last time I go to McDonald's Deception Bay, Queensland. I just ordered a large cheeseburger meal extra mustard & a sausage muffin with extra cheese. First off. I go through the drive thru when there are a lot of cars because I figure I will get fresh food... NOT!!! There was 10 cars in front of me. My whole entire order was cold to the point where I don't even want to call up and complain because I am sickened! Muffin was so cold and the sausage just looked that old and tasted chewy.:S Next was the cheeseburger meal. I ask for extra mustard every damn time & they give me extra tomato sauce again! To the point where it was inedible the sauce was everywhere!! Bun was wet from sauce, patty was so cold & tasted so overcooked & the chips... far out... thought I would at least get nice hot chips. They were so cold and hard and weird tasting I literally just threw out around $10 worth of food!!!

The manger female that's work evening is very rude and disrespectable. She throws people out when it hot outside. She won't let you use the bathroom. And she don't like kids. And I know this because of my grandbaby. She tried to put us out of McDonald's after we order our food because we was done. She need to get fired or she need more training. She cuts the wifi off which that's not what the McDonald's code is. Something need to be done with her. She's on 24th St. and Van Buren in Phoenix, AZ. Lose her or give her more training or you will have a lawsuit on your hands because of her.

7/12/16 10:30 AM store in Palmdale, CA on Avenue N. McDonalds advertises all the upgrades they've added yet it still takes 10 min to get through the drive-thru line. 2 cars in line (mine being 1) and front person ordered coffee drinks which takes a hella time to make. Meanwhile my breakfast sandwich was burned and cold. Also the pricing at this site is ridiculous. $4.50 for the individual sandwich ($8.00+ for the combo). Lastly when I got my food the workers (females) did not have hair coverings and their hair was loose over the food. Kinda made me nauseous. I didn't get a receipt with my order.

Stopped at McDonald's as was in a hurry. I like their fast service. I also was hungry. So the Filet-O-Fish which I like sounded great. I always order extra tartar sauce. NEVER have been charged 30 cents. I order the 2 for $5. So was charged 60 cents. It's a condiment. I wouldn't have to order extra if they have enough on it like the picture on the TV commercial. Not even close as you don't see any tartar sauce unless you remove the bun to see it. So the extra tartar sauce I paid extra for pissed me off as it's a condiment. One fish had a good amount like you would expect in the first place. The second fish they only put a small amount extra. I will not pay extra again. So I will not be ordering fish again. I paid cash and had to ask for my receipt. They printed a duplicate when they handed me my food.

Mcdonalds. Red Bluff Ca. While eating lunch with my mom I returned my messed up daily double. A few minutes had passed and I'm like "My food is getting cold." Next thing I know the manager or whatever she is hands me 2 bags - one with my burger the other one empty. She says "You have to leave or I'll call police." I'm like "Why?" She says I was being rude to her employees. I'm like "What? I have never cursed, yelled, screamed at anyone at this McDonalds." She humiliating me in front of other customers. NEVER GO TO THIS MCDONALDS. Employees are very rude.

Store number 36140. Manager was very disrespectful and unprofessional. Ordered 4 burritos. They were hard as a rock. Paper wrapping was stuck to the food. When I called the manager was very immature and disrespectful. He did not apologize at all for the issue at hand. I want to warn everyone to stay away from this McDonald's because of this person's attitude.

Just got a quarter pounder with cheese and medium fries. The bill was 6 60 something. The food was inedible. The burger was burned beyond recognition. They tried to disguise it by burying in ketchup and onion. No good. The bu was actually hard!!! Can't even figure that one out. Best guess the burger had sat through 3 or 4 cycles and should have been destroyed but wasn't. Fr fries cold and wilted. 3 strikes and you're out. Serves me right for eating that crap. It was the store at Overland and Venice in LA.

Overdosed Iced Tea. Also, the non-minority (surprise) woman didn't once smile, or say thank you. About to drop me off at Bob Hope regional my Mom, craving an iced tea, took the first nasty half sip into an actually undrinkable whatever, concoction. It was even too sweet for me, and I usually have a sweet lurch. I ordered 3 choc. chip cookies, because I know airport food is an Everest, dollar wise. The large drink was wasted, off the bat. Cookies? Mmm - standard. I try to circumvent McD's because of the slovenly energy and attitude of management to base level workers, and 'pink slime' paranoia. I still do go on unplanned occasion for a fudge sundae, one of the last offering to not be overly tainted with negative detractors and vibes. Moral of this one McDonald's exposure: limit yours but getting unsweetened well drinks.

As McDonald's is one of the 4 fast food chains we have near our office, we always go there to get our breakfast. When I need a quick caffeine fix at an affordable price, I go there. However, this particular branch takes away "fast" in fast food. Almost everyday, I have to wait more 15 minutes at most to get to order and another 10 minutes to get iced coffee. Mind you that I frequently go there outside the break hours of the rest of the workforce and yet I get to wait that long for 1 iced coffee while I see 3 crews just walking about behind the counter and greeting people coming in and out. Such situations are very frustrating. I wish they would put that thingy back where they time the speed of customers being served.

Not happy with the burger given to me when I had dinner in their DLSU branch one night. The patty and the buns are smaller than the usual already-small-burgers. I didn't mind because it packs more flavor, well supposedly, than the plainest cheeseburger available. Lo and behold. It wasnt. The bbq sauce covers only the center of the burger, about a quarter, so I barely tasted the smoky promises that Mcdo had. The onions weren't crunchy as well. It was a disappointment overall.

I'm a McDonald's baby. I grew up going to this place for I-don't-really-know-what. I just remember going there for a lot of times with my family as I was growing up. As a child, I didn't have a choice...but there's nothing really bad going there, I guess. Perhaps we go there for what we call "Filipino service." People are cheerful. They greet you with a smile and help out with what you need. It's a fast food restaurant, we can't really expect much with their food.

I went to the location on 87th street in Chicago. The food was cold, terribly prepared and the customer service was even worse. However, the employees are a reflection of their management/owner. After calling corporate to explain my situation a young lady named ** called me back. She is the most unprofessional and disrespectful person I have ever met. Her concern is not to provide customers with quality service, but she believes in insulting customers. When I spoke to her the first time she seemed unconcerned about the issue and the second time was not any better. As a matter of fact, she hung up on me. I am shocked that a company that has been in business this long has allowed someone like her to represent their company.

I was at the airport Chicago O'Hare. I looked at the menu and chose breakfast meal 4.75 and asked for a egg biscuit which usually is 99 cents. I was asked to pay 11 dollars. When I asked why they said steak egg biscuit was 6.70 and the rest was egg. I then asked why the menu price was 4.75 and you charge 6.70. The cashier said that the price menu was wrong. Then I told her to delete the egg sandwich and replace with another meal from menu. This time my total was 14.70ish. I was upset because again they charged almost 7 dollars for something that on the display was 4.70. Then I asked to remove it and just give me the first meal and pancake.

I was so excited to try the McDonald's Smokey Cheeseburger when it came out. Imagine my disappointment when I bit into it and got a pretentious barbecue burger instead. It's not a barbecue burger that you'd expect. First off, the burger patty is not even grilled as they claim it to be. It's their usual off the fry pan dry patty that they seem to use on all their other burgers. The barbecue flavor comes from some mayo concoction with some barbecue-flavored powder. It was just nasty. I still go to McDonald's but never am I ordering their Smokey Barbecue Cheeseburger.

I cannot get by a week without having a McDonald's coke float. I've tried the one by Jollibee, but it just doesn't quite taste as good. The one by McDonald's has better sundae, I suppose. Consuming the coke float is one of the best experiences you can have. As soon as I receive it on the counter, I grab a straw, punch it down the layer of chocolate syrup, vanilla ice cream and iced soda, then start stirring until they somewhat are mixed with each other, though not fully yet. And then, I pull the straw back up and let it run across my lips, enjoying the taste of such newly mixed goodness. And here comes the best part. When I reach the straw's end, I sip out the tiny bits of chocolate syrup that were somewhat trapped in there. I guarantee you, it is the most satisfying thing ever.

I've never really liked McDonald's classic burgers. Their buns are dry and the burger patty is not tasty. It seems like the burger patty has been made from the cheapest kind of meat and is usually just salty. The dressing is always not enough. I love the fries though. They are crispy and crunchy. But be sure to eat them while their warm else they turn hard and will feel like eating sticks when already cold.

Having a McDonalds opposite my place is cool. Although you are tempted to eat their food as it's just a walk away. They display a Halal logo, since this is a Muslim country, and their sets/meals are quite different compared to the Philippines. Their McChicken burger set's the cheapest and they don't have the simple burger McDo meal. They only have double cheeseburger instead of a cheeseburger. Their smallest drink is a medium sized cup, instead of a smallest one. Their crew doesn't speak English much which I find difficult to communicate with. But it's McDo... They have free WiFi and their food's great. I'm loving it!

I love their cheeseburger so much. I wish I could make a bday cake made of stacked cheeseburgers!!!

For me, the McDonald's Cheeseburger is a classic. It's my comfort food when I go home late at night after a stressful day.

I don't like McDonald's as much as I love another local food chain. Their burgers are dry and almost tasteless, and they're expensive for a flat burger with very minimal garnish. Their fries easily gets soggy and their nacho cheese sauce did not smell good! The first time I had it, I instantly disliked it because it had a weird smell. I'm not sure if it was normal but at the time, it didn't really help boost my appetite. Their recent release, the Matcha Oreo McFlurry is the only thing I like at McDonald's. I hope they retain it and make it a regular on their menu. Service is also so-so and they run out of something from their menu every time. I hope they replenish their menu so you don't get disappointed when you want to eat something, only to find out it's not available. Serving size is too small for its price.

I have always loved McDonald's as a kid. I would always ask my parents to take me there as a treat since they have huge serving of that chicken meal and I have always loved their chocolate sundae. Through the years they have managed to stay affordable. As a student on a budget I could always dine there to my heart's content however, to stay affordable their servings, specifically their chicken meal, became a lot smaller. Gone are the good old days, I must say. To add to that, sometimes their spag sauce is enough. There was even a time they ran out of cheese. Uh, la la... But anyway, their choco sundae will always bring me back to its doors. I am not a fan of ice cream but their – that choco sundae of theirs will forever be one of my favorite comfort food.

Let me be clear: the only thing I like from McDonald's recently is their double cheeseburger. That's it. Everything else is not worth buying. Their burgers are generally dry and don't taste fresh. Their fries are almost always stale. Their sodas taste watered down and lacking in flavor. And don't even get me started on their rice meals. Their Chicken a la King tastes like instant a la king that you can buy in supermarkets. Their chicken is always either under or overcooked. Their spaghetti is getting smaller and smaller that I wouldn't be surprised if it comes down to only one fork-full per serving. Their new nacho cheese sauce for their fries is pretty good, but the serving size is so small that it runs out after a few fries.

I ordered a McGovern plain with cheese and mayonnaise. Whoever was working gave me a McDouble with mayonnaise on it. And it was in a McChicken wrapper. Worst service and nastiest sandwich.

On May 13th 2016 I went to McDonald's drive-thru around 5:36 a.m. to order breakfast before heading to work. I ordered coffee and oatmeal for about $4. I asked for specifics on my order. Once arriving to work I sat down at my desk and realized that my oatmeal was incorrect. I could not leave work so I went without breakfast for the next 3 hours. I returned to the McDonald's drive-thru to order another breakfast because my oatmeal had been ruined. On this particular order I ordered a big breakfast with hotcakes, two extra scrambled eggs, and an extra hash brown for about $10. I was extremely hungry from missing my first breakfast. I paid for my breakfast and asked for the manager to explain what happened with my first order. I showed her the oatmeal and she apologized and promised to make it right.

Large tea: last 2 months went by McDonald's to buy tea. It went from $1.38 to $1.48. Went on mothers day. She told me it went up to $1.80. That's ridiculous. Told them to keep it. Also I was so excited about you coming up with chicken sandwich, so I ordered one. ALL THEY GAVE ME WAS TWO PIECES OF BREAD AND A VERY HARD, PIECE OF CHICKEN. THREW IT AWAY. TERRIBLE FOOD. I no longer like MC.

The hamburger was dry. It tasted like it had been there all day. They advertise Mic Pick 2 and when I order the guy who took my order said it wasn't available and I told him it was on their sign and he said, "Just a min" and came back and said, "Ok, go ahead. I think they fixed it last night." April 30th, 2016 the fries tasted fresh but that was all. Store #19333.

For a very long time my husband and I have visited McDonald's for Hazelnut ice coffee. A few weeks ago we were informed McDonald's would no longer offer Hazelnut in any coffees. This is very disappointing as we purchased at least 2 Hazelnut ice coffees (sometimes 3) every day for at least 2 years. I have found out that Hazelnut is not offered anywhere in central Ohio. Why is this? Sorry, since we found this out we have not returned and won't unless Hazelnut coffees return.

Sorry forgot to say, Sandy was a new employee at this location, she thought this survey has been used already, perhaps we both got off to a misunderstanding, these things do happen!

The price was great especially with the BFF bundles, it really saves money when we go out with friends. Moreover, the choices of foods are awesome. I would recommend McDo BFF bundles if you go out with friends of at least 3.

The site at 600 St. Andrews Rd. in Columbia, SC has operational problems. Not only incorrect orders and rude, indifferent staff, but upon ordering cones or shakes, the machine is usually "down". I have gone on several sites and corporate standards require the ice cream machines be flushed nightly, a fairly rudimentary procedure. I suspect the shift workers are simply too lazy to perform this. And where is the management to look into this and acknowledge the ensuing loss of sales' profits, and naturally, the increase in customer dissatisfaction? Simply put, this location is pathetic.

I won $100.00 on an instant win in Oct 2015. Got the online confirmation that I had won $100.00 and that it would take up to 6 weeks to process. We are still waiting April 20th.

Since the McDonalds advertised all day breakfast, I have more trips to restaurant and spent more. Wasted so much money thinking that it will get better next visit and tried again and again. Always gets dry stale biscuits, hard as rock. We thrown way so many straight to trash can every time. McDonalds needs stop advertise breakfast. Just trick to get people in their business. They do not care about the food. They serves breakfast menu all day with leftover from morning food. No more McDonalds for us. Not as Advertised, Poor Food Quality all day breakfast.

I purchased breakfast in Lake Charles, LA on the corner of Broad and Hwy 14. Sales tax in Lake Charles is 9.75%. This McDonald's charged 10.82%!!! They are really getting over. Confirm your sales tax being charged by any McDonald's in Lake Charles.

McDonald restaurant at the corner of Sherwood Forest Blvd. and N Harrells Ferry Rd, Baton Rouge LA 70816. Pulled up at around 11:55 pm to 12 am in the morning at the drive through, placed my order of 10 chicken nuggets and fries then proceeded to the pick up window. The employee was in a confrontation with one of the manager, about all he does is walk around with a clipboard and do anything at the same time preparing an order of hot cakes and sausage and proceed to give it to me. I told her that's not my order. So I repeat my order which is ten chicken nuggets and fries. BAMM. That woman went off on me using the most outrageous profanities which I don't want to mention because of the traffic description.

All incidents at location: 2700 Woodville RD, Northwood, OH. Store #11488: Feb 12 2014 - broke tooth on mcmuffin. Overly hard. March 25 2015 - order of 1 large fries missing. June 3 2015 - we all ordered from work. We all had to share food. Didn't have time to correct issue as time was limited. October 26, 2015 - order of 1 big mac and 2 large fries and I was given 2 fish sandwiches and a small fry. I don't eat fish so I only ate a small fry for work as time didn't allow me to come to McDonald's again. I just got a tooth extracted from breaking it in a hard mcmuffin same day so I wanted a soft breakfast burrito. Saturday. Jan 18 2015 - shorted order of small fries; gave me no receipt. April 2 2016 - 10:06 am - got someone else's receipt and paid for someone else's meal in which my meal was cheaper. The breakfast burritos were so hard that I only ate the inside. Paid with card - amount $5.48. They messed up a bunch of people orders too that day.

We were rushing and needed our coffee so we headed to their Drive Thru. The line was a bit long, but never complained about it. Although that might already reflect on the speed of their services and turnarounds. When they handed our coffee, we nearly jumped off our seats as it was so hot! Did they just serve us really boiling brew?! Coffee should be served warm, yes, but not too hot that one cannot drink from it or else the tongue's gonna get burned. So, yeah, our tongue and lips got burned - not sure if they can be sued for that! And so we waited for some 20 more minutes to cool it down -- that's how long it took so you can just imagine! We also found out that they didn't give us enough sugar and cream. This was brekky time!

My Children were just served raw chicken nuggets from the Brunswick, Ohio store on Pearl Road. Hoping the nuggets were fully cooked before they arrived at the store, I called to ask about it and the manager told me that they were in fact raw before being fried. He apologized for the incident and said someone must have removed them before the timer went off. I don't think that is good enough. My children ate most of the nuggets. My son is 1 year old and could die from salmonella food poisoning. I reported the incident to the corporate office, the health department, and poison control center.

I went to McDonald's at 11700 Blanco Rd San Antonio Tx. I ordered the 2 Big Macs for five with a small drink and fries, ate half the sandwich and a fad fries and pulled a hair out of my mouth a very long hair. Took a picture of it and returned the food and the lady ask me did I want another order and I told her "Give my money back" and afterwards I call corporate and like always "Give me your information and someone will get in contact with you." So today is March 17, 2016 I'm waiting to see how long it will take. No more McDonald's for me.

This has to be the worst McDonald's in the US, if not on the entire planet. Very rude employees, very poor customer service, I'm not even sure any of these people have been trained. Every time I go there, they get my order wrong and argue with me when I try to just get what I ordered. Last week I tried them again and used the drive thru, got all the way home, and sure enough, the order was wrong. Drove back, told them what happened, they said, "Sorry, we will make a fresh chicken sandwich for you, oh it will take 7 min." I said, "Ok, I will wait."

McDonald's location - 10785 OLIVE AVE, PEORIA, AZ 85345 (623)977-1720. I was in the drive-thru around 12:15. I was greeted by **, I ordered 10 piece nugget meal and sprite and asked if I could have a dipped cone. She confidently stated the ice cream machine is up and no issues handling this order. When I pulled up she stated the machine has shut down and is cleaning itself. I asked "why did you offer and say everything was a-ok?" This is when her attitude changed. She stated the machine just shuts down and she has no control over this and it happens every day. So they never know when the ice cream machine will shut down?

The door says lobby opens at 5:30, it is now 5:51 and they are still not open. Finally go to the drive-thru and waited for 5 minutes before the guy even came on the intercom, then it took another 5 minutes to order because he kept saying hold on. And to top it all off they got the orders wrong! Worst McDonalds I've been to.

Lunch at McDonalds Quakers Hill was a very bad experience. First I ordered a double quarter pounder with no sauce but when I received my order it had no buns just double meat and cheese. When I returned it I showed them and they gave me another one but still not what I ordered. It had sauce so I took it back a second time. I finally got the right order but when I gave the other one back they did not throw it out but instead gave to another customer after I was handling it. The manager was the one who gave it to another customer.

I've always known Mcdo to be the worst junk food place to eat. Fake chicken, gmo fries and gmo chicken. They pretty much serve their customers the lowest grade quality foods for buck. Well... I've always known that you get what you paid for... but tonight my husband went to McD's (because it was late) and brought me back two cheese burgers... the nasties ever. I tasted nothing but bread, the meat was so thin and small in diameter that I might as well just had bread and ketchup, just nasty. I hate mcD's because they don't give a darn about what their customers digest.

I was recently let go at McDonald's as a Shift Manager after working for 5 years because I had an issue with my schedule. I told the manager that I refuse to do 3 days overnight. Also there was favoritism in the morning crew and managers because they got 12 hours while the afternoon got 6 hours the least which wasn't fair because there were 10 managers working and only 4 managers taking turns.

I purchased a Oreo Frappe at McDonalds in Woodmere, Ohio (Pepper Pike) to go. On my drive home I ended up swallowing something that should not of been in the Frappe. It ended up scratching my throat. I stopped swallowing before I swallowed the other pieces that were in my mouth. It looked like nasty finger nails. Every time I think of what I swallowed I want to throw up. I was closer to home than the McDonalds so I called Corporate to talk to someone when I got home. Told them what happened and was told someone would get back to me. No one did. I called back again to talk to someone. Someone from Corporate returned my call a week later after the second call.

Please do not eat the big spicy paneer wrap. It is very spicy after effects - stomach, intestine, etc. The internal system gets **... it's the 3rd day still we are facing issues. This has taken place at Sahakar Nagar, Bangalore.

Tried to get a breakfast item at drive thru, but was told we were ordering a breakfast item after the time they serve breakfast. It was around 11 am in December 2015. This Greensburg, IN franchise isn't operating in sync with how the company advertises.

We had a coupon from a previous mess up and we went in to use our coupon. We got a quarter pounder meal with no onions and a double quarter pounder with only mustard and cheese only. They gave us two quarter pounders. We called them and they said that we had to return the food to get our right order. We tossed the food because we didn't want to eat it when it was the wrong order and it was cold and the bread was hard. We told them that we tossed the food and we were out of town so we couldn't bring it back. Some guy named Bear said that was fine, that we can just bring the receipt in and they will replace it.

My kids always have the McChicken sandwich but this time it upset their stomach immediately. In about an hour or so after consuming it, they started vomiting and having diarrhea for the next 2 days. They even had to skip school for one day. The sandwich was bought on Saturday January 16th at around 6:30pm from McDonald's at 1660 Richmond Ave, Staten Island, NY 10314.

My husband and I went to the McDonald's in Suwanee, Ga on old peachtree industrial yesterday 1/15/2016 at 3:53am. My husband works up the road from them. He had to be at work by 4 am and ended being 20 mins late cause the staff is horrible there. We pulled up to the drive thru and the guy was so rude taking our order. I order 2 egg Mcmuffins and other things. We were the only ones there. He came to the window and took my debit card, gave it back and shut the window and we sat there for for about 5 mins. When he finally gave me my drink and then says "we're just waiting on the muffins." Never was told there was a wait on the muffins when I order them. He tells after taking my money 15 mins later. We finally got our order 20 min wait altogether making my husband late for work.

Today 11/01/16 at approx 3pm, I was queuing to be served. The lady to my left had received her order on a tray containing a Large Coke, This so happened to drop to the floor and bounce all over me. I shouted for assistance as to this point I was soaked in coke. I was wearing a duck down white coat, Ugg boots, a Rolex and carrying my Michael Kors bag which was all soaked in this Coke. A member of staff came after 60 seconds and told me to queue for the toilet and to wash myself there. To this I was surprised and begged for a towel which never came. In the meantime the customer was given a free coke and staff paid more attention to the floor than myself. A customer who was in front of me handed me over a couple of wet wipes from her bag. By this time the coke had soaked in and damage done.

Thanks for not responding to the issue I have had with finding an item in my daughter's food. Are you just glad she didn't swallow it and you move on? Terrible, Terrible company... no cares, no apologies. NO RESPONSE.

It was New Year's Eve and my girlfriend and I decided to go to Mickie Ds in Akron and when we got there we waited nearly 20 minutes and there were four other cars waiting at the drive thru. Rather than go in the next day and complain to the manager I filled out a survey and it's been five days nothing. So I sent them an email w/ an ultimatum. The lesson for me personally is never go to Mickie Ds on New Year's and never go to a drive thru. The consequences for them is that they're going to lose eight customers which equals close to forty bucks and on Thursday night I will go back to Mickie Ds and tell them that I won't do business w/ them again.

I wanted to enjoy a nice hot coffee on a cold night so I decided to go to McDonald's. I had to first stand in line for over 10 minutes to get my coffee which would not usually bother me under normal circumstances. However I decided to sit down and read a paper while I drank my coffee. I lost track of time and when I noticed I had to go, when I got to my car I found a parking ticket for $74.00. When I talked to the supervisor I was told there is a max 1 hour parking and McDonald's can not do anything about it because it is a private company. He said that "I would be pissed off too but rules are rules." I guess McDonald's does not want you to have an enjoyable time at their restaurants. They would rather get you to buy and get lost or pay a fine. So much for caring for the paying customers. I will now make Tim Horton's my place for a coffee. At least they enjoy having you enjoy a newspaper and a cup of coffee in their restaurant.

Last night (12/26/15) after flying into La Guardia from NY my bf & I decided to grab a bite at the Mcdonalds located on Lexington & 12th street. Upon entering the restaurant we noticed that it was in a deplorable condition. There was fries on the floor, workers stepping all over them, the trash needed to be taken out, the workers were not paying any attention to customers. This is what you call lack of cleanliness, no sort of any order.

One day during the summer of 2015, I went to a McDonalds in Wichita Falls, TX. I ordered a Double Hamburger with ketchup & mustard. I went home and opened the package to find Cheese on my Hamburger. I was lactose intolerant so I threw it away. Can you tell the McDonalds at that location to get the order right?

The best fries in the world... when it is still hot. After 5 minutes, it doesn't taste good. It's like you're eating something that you're not supposed to eat.....

On Thursday December 3rd 2015 at about 11:00 am my family and I went through the drive thru at McDonalds at 461 S Vincent Ave West Covina Ca 91790. Once we ate our food and drunk our drinks we noticed the cup had ants inside. I am pissed. After going back to the restaurant a few hours later we noticed the McDonalds was infested with ants and I have pictures that will show several many trails. I spoke to a manager and she refunded the drinks. That's not enough to satisfy me and my family. We are devastated.

So today I ordered two buffalo chickens and a large fry with a chocolate shake. And I got half a container of french fries. Really people, that is sad when Mcdonalds gyps you of fries.

My boyfriend wanted to use the free coupon at McDonalds so he walked about a mile from the house and they said that they don't accept the offer but he explained that it was from the app and the manager said if he doesn't leave he would be arrested for the coupon.

My name is Mark **. I just left McDonald that's on Pacific St. across from Walmart in Tacoma WA. One I asked for a smoothie and the cashier said they don't sell it, so I ordered 2 mac muffin then I waited. While I waited I saw a picture for a smoothie so I went back to the counter and showed the cashier the picture. She said "Oh we must just started selling them." When I got my food the grease was from the bottom to halfway up the bag and when I got my smoothie they had no banana or strawberry. My visit was not good and will not go there again.

I was trying to order my food when I was being yelled at by the cashier. I'm from Pennsylvania so I didn't know what she was saying. The food was okay but nothing spectacular. I was kind of offended. I didn't know what I did wrong. Never going to another McDonald's down south again.

You know how you ask a question, and the answer seems to have nothing to do with the question? This new contest instead of Monopoly, which was canceled this year, is not near as good. I typed in 304 entries which come as helmets for different teams. What you get is one day to get a small French fries called the Lucky team. Now if you go to another McDonald you can get more than one. Your odds of winning are not what they say. Mostly food prizes. It is not worth putting in the codes, because you are so very unlikely to win. If you ask a question you get a non-related answer.

Check you lettuce. Just realized that no one contacted me about this. Paid money for my Burger, had slimy taste, opened up my Burger. This is what I got. Please see the picture. When you get your Burger, make sure to open up before you eat.

I asked to make sure my sandwiches were hot as well as my fries. Got home, both were cold. Bought at the Prasada Walmart in Surprise AZ.2.

The manager at store 30549 in Beaverdam, OH is not only rude to her employees but to the customers as well. I ordered num is ** on Nov 27,2015. I asked for my burger to be cut in half and her response was "I'll give him a knife to cut it himself" in a nasty way and also degrading her employee that took my order.

At my McDonald's I'm not happy with the bacon, egg and cheese bagel meal. With a medium hot tea, this now comes to a little under $6. The problem is they do not nuke the sandwich long enough. I almost always have a fair amount of the creamy egg on the surface of the sandwich. If they would cook it another 10 seconds, that would probably be enough. I'm sure the bagel is more dense than a biscuit, and the employees probably keep the bagel in the same amount of time as the biscuit, hence the problem. I have tried talking to the manager about this, for what good it does. I can see why McDonald's has been having problems with declining sales for a while.

then my girlfriend and I headed to the cinema after that. It was around 3pm.. then when we got into the theater. I ate the junior chicken and had the McCafe during and til the end of the movie. Then after that I felt my tummy rumbling so bad. I went to the the washroom couple of times after the movie and at home. I used to get my tummy upset from McCafe twice already.. I used to buy that coffee in any McDonalds but I was fine on those but this 2nd incident happened to me is from the same Mcdonald branch and same McCafe Mocha. What can I do?

Bad drive thru service. I told the young man at the window to make sure my order was right and he told me "I am not the bagger," so when I got home my order was short. I had to drive 3 miles back. When I got there and I explain what happen no one care and they handed the missing items and they laugh at me. McDonald's on Holland rd in Virginia beach.

This has been going on a while and I finally got my fill of it. It is not the money, it is the principle. I have noticed lately that McDonald's (and other fast food franchise with drive-thru) are making a habit of not giving back the change when it is less than .05. Monday I went through a McDonald drive-thru in Austin, TX. My total was 3.17. I handed the lady 3 ones and 2 dimes. She took the money, handed me the receipt and shut the window. Not even as much as a thank you. This one was the final straw for me. I just sat there until she turned back around and opened the window back up. I told her I did not get my change. She took my receipt and then rolled her eyes at me and muttered something under her breath I could not hear. She opened the register and handed me the 3 pennies and then slammed the window again.

This is regarding the McDonald's on corner of Whittier Blvd and Colima Rd. I'm normally an easy going person but because it happened multiple times I feel it deserves attention. I drove thru drive thru after work around 9 pm and they told me, "We are out of fries and the hot chocolate machine is being cleaned". Last time around same time they also said out of Artisan chicken, out of fries, and coffee machine broken. This has happened a total of 3 times. Normally I give benefit of doubt but it's been a pattern. What's the point of a 24-hour service if half the items on menu are out? I hope this gets resolved soon or will lose a customer.

Was in the drive thru and saw rats under dumpster. Ordered Cheeseburger meal, with NO CHEESE and NO KETCHUP, med fries and an unsweet tea. Got to work, I have 2 burgers covered in cheese & ketchup and a sweet tea. Not returning messages.

First of all, the drive thru took forever. Nobody answered for about 5 mins. We couldn't understand what the lady was saying. When we went to pay, this woman had an attitude, looked liked she hated it there. We asked for our FREE dessert. Chocolate ice cream. We got vanilla. That woman didn't know how to take orders. FIRE HER, we saw she kept doing it to other people. If you're not happy at where you work then why sign up for it? @ Central Ave., by John young park way. I don't recommend it, honestly.

Well as a long haul truck driver I see the McDonalds everywhere. Always great locations for large units. This said I tried your new restaurant in settler. Looks nice hot food across from Tim Hortons. Nope. Guess I was late to enter at 1155 pm. OK drive through. Why not on foot can't fit a highway unit in there right? So I start in behind a half ton pickup. He laughs as he sees a man in -5 trying to get his fix of mc D's. As they drive away from speaker I call out just hearing a lady no response. Being a Canadian who drinks beer not first time on foot. So now I now jump up and down always works right...? Wrong. Damn new store high tech.

Using the drive-up or going inside to order, at least 50% of the time what I order is not correct or it is presented in a bag where an order with light mayo is all over the inside of the wrapper or the inside of the bag. It doesn't do any good to complain to the management. They look at you like you are a fool for expecting the food to be presented in a reasonably manner so you can eat it without having to come back and explain to them the order is not correct or it has been packaged in a less than satisfactory manner.

As a student I felt discriminated against when a McDonald's employee said to a middle-aged man "you don't have to wait in line behind these kids" and proceeded to take him to the front of the line. It doesn't matter if I am wearing a school uniform or not, I am a paying customer who should be treated equally. I am extremely offended and will go elsewhere to spend my lunch periods. McDonald's can improve this ageism issue by telling their employees to treat all their customers with the same respect.

I ordered, southwest salad and a large sweet tea at Beltline McDonalds in Decatur, AL. The cost was $6.75. I gave the cashier a $5, $1 and 75 cents. While waiting for her to take my money, I smoothed out the bills, and made sure the heads were facing in the same direction. She first tried to give me back some change, I told her I gave her the correct change. Then she said I gave her 2 $1 bills and 75 cents. I told her I gave her a $5. She said she only had 1 $5 in the register. To make this shorter, I then gave her another $5, but after thinking about it I asked for the manager. He said she was correct, but they could count the register. I said please do.

This is the 8th time in a month and a half that this McDonald don't have sundaes/milkshake because they don't fix the machine yet, this store is close to the hospital. Store number 11705, 2020 S Sunshine Strip, Harlingen, TX. Please can you do something to help to fix the machine.

The McDonalds at South Ocean in Myrtle Beach advertises it opens at 0530. But after 6 this morning only the drive thru was open. A guy in a jade floral shirt came to see me at the door, but didn't offer to open or apologize.

It was odd that at a McDonald's food store on 23 Ave., Edmonton everyone in the kitchen / food prep area was wearing a hat (I guess in lieu of a hairnet) except the manager that was just as involved in the food prep as the rest of the staff and in fact more than most that he didn't have to wear any hair food protection, his hair flying around as it was quite long. I asked him, "Where is your hat?" To which he replied, "Managers don't have to wear one." Is that safe?

Your increase in costs for menu items at 8030 Bandera Rd./San Antonio (In-store McDonalds) have gone up which does not coincide with the quality of the food there or the service provided by their "management" on duty. I could maybe understand the increase if I absolutely saw a change made in management or the lack of services not provided.

Went to get spicy chicken and fries. Most gross the bun had mold on it, tasted so gross. My fries were so cold tasted like they been sitting for hours. This has happen so many times. Then went in again the service was so bad. Always always forget stuff on my order and customer service so bad. Why do I waste my money on something I can't eat!! I was leaving on trip early morning, needed pick sandwich for on the way. I order muffin sausage and cheese hash browns. The muffin tasted so old and my hash browns were so cold. Ask for coke flat soda all ice. Could not go back on highway heading out of town. STOP GOING TO THIS LOCATION. I decided go to other one location thinking it was just that one, wrong, same. So sick of the most lazy disrespectful people for customer service.

I ordered happy meal for my son and honey mustard sauce and of course go gurt for him. They gave me apple instead and no sauce. When I saw it I throw the apple to the counter. There was nobody there and when the crew turn around she told me that if I want their service don't threw it. First the counter was far and nobody there and she was not even the one who serve me - it's not meant for her. Anyway, I said I need the sauce and the go gurt and also I need some water and she said I have to pull over and wait to complete my order. I know that she did that only to give me a hard time and just wait there so I just left. They didn't even give me my receipt. The same branch also I ordered some hamburgers and extra fish sandwich. When I got home I only have bun nothing inside for my fish sandwich. Hate service like that at 75th St and Janes Ave. Woodridge IL.

Half a dozen times, they gave me oatmeal soup, where I had to carefully pour out a few oz of water. I did complain on the hotline twice. I suggested also, that they switch to the cup white castle uses, which is half the size and fool proof. I mean employee proof as far as overfilling. Do it mcds, cause I have no choice sometimes on where I'm going for breakfast!

Look, you advertise an egg McMuffin, not available at College Rd, Greensboro NC. Really???

Today I was at the McDonald's in Aloha, Oregon. My son wanted a ice cream cone. So I gave him a dollar and watched from a distance. After five minutes of him waiting I went up to the counter and realized that they deleted his order without giving him what he had paid for. I complained to the people and they quickly made his cone and didn't even apologize. This is what you call horrible service. It doesn't take 6 minutes to make a ice cream cone! You see a little boy waiting patiently, do your job right.

Occasionally I visit McDonald's because I do like the burgers and fries. I noticed on several visits and different locations that when getting the sleeve of fries that there is no standard when filling fry sleeves. I have ordered med and large and noticed that there is little difference in the amount and sometimes they are equal. I know potatoes are fairly cheap so there must be another reason. I think it's time to have a fry filler that is size regulated to the sleeve being filled. That would be much more accurate and easier to do, just grab the proper fry scoop for the sleeve being filled. Another alternative is to weigh each sleeve to regulate the amount of fries in each sized sleeve. Please let me know your feedback on my idea to make McDonald's better serve the customer and enjoy the fries.

Are you ** kidding me? My sister of 16 works at McDonalds, and they all of a sudden decide that she has to do a 11pm to 7am shift on a school night. What? With school and stuff, she even applied a new availability, and then they give her this **. And, in order to reject these type of shifts, she needs a doctor's approval to skip! Get it together McDonalds! I'm fed up with your stupid attitude towards your employees! This is not the first time something like this has happened. FIX IT!!!

Me and my family was in McDonald's in mid Craigie today about dinner time on 13/10/15. I saw a women handing out balloon to all the kids and my daughter has special need. She was wanting a balloon so I ask my other daughter to go over to the women and ask for balloon. The women's word was I have to hand out the balloons to the younger ones but the way she said it was in a cheeky way.

I went to McDonalds. Excited for the new menu. They are serving egg mcmuffin, pancakes and oatmeal. They have also taken off menu items. My fav. chicken bacon wrap is gone. Staff say it is permit. This sucks. Bring back the old menu!

MCDONALD'S WORKERS GET A RAISE AND WE GET WORSE SERVICE. 10/8/15. 10:30 pm. Hornell, N.Y. I just finished a long day of work. I stopped for a burger before heading home. I hadn't eaten since noon. I ordered a quarter pounder deluxe at the drive through. I get and take a bite and noticed something was missing. THE BEEF!!! Seriously!! They forgot the burger on a burger. The worst part is that they were not at all busy. There was no one in the drive thru line other than myself and one two customers inside at a table. NO EXCUSE!!! There is NO way they deserve more than minimum wage. I have never been so upset about a wrong order in my life.

I went to the drive thru, ask for the fillets combo on the Mcdonald on Lankershim Blvd between victory and Erwin st in North Hollywood CA at 3:00 pm. I asked the lady who was there nicely if I could have a ranch. She said "We charge .20 cents for each ranch" with attitude!! It's the first time they charge for a ** ranch!!

The cashier was not very friendly this morning. Maybe, the person was not feeling up to par in terms of their health. Anyhow, I took the liberties to order hotcakes and they were exceptional. My only complaint with McDonald's Corporation is their lack of including sugar free syrup and/or sugar free preserves. There exist an abundance of individuals who suffer with various type of diabetes. Please consider including this food group into the menu. It would control spikes of sugar levels.

It is 4 am and decide to go to McDonalds to get some breakfast. As I pulled up to place my order, the lady didn't even say good morning, she just asked what she could make for me. I ordered the Big Breakfast. She tells me to pull up and there is one car in front of me. So I think to myself, "Ok this is great! I won't have to wait long, my food will be right out." I was wrong. I waited 10 to 15 minutes to get my food. I pulled up and the lady told me the total. I said good morning and she said nothing back. She had an attitude and it was probably because she was the only one taking orders, running a register, and making the food. I ordered a drink as well and the lid wasn't fully closed. I had to stop and close it myself.

WORST MCDONALDS I have EVER been in!! The service was horrible. My burrito that I purchased was cold. I had to wait 15 minutes for my food. Because they forgot my order. The crew were on the phone the whole time. The managers were talking and laughing instead of working correctly. Worst McDonalds ever will be tramways McDonalds in Sanford North Carolina. My first and last time there!!!!

This is not the first time by any means where I have had a bad experience at McDonald's. However, my most recent visit to McDonald's left me shaking my head and asking myself, "Why do I keep coming back when there are so many really good places to go get food?" It was breakfast time, I ordered 4 breakfast sandwiches, two pumpkin pies and a side salad w/ ranch dressing (of course they were out of the vinaigrette). Mind you it is breakfast time, but I was asked to pull over into the adjacent parking lot because they were making my order. So, already disappointed that they could not handle a breakfast order, I pulled into the parking lot. I checked my side salad while I was waiting. I think if I had ate that I would have had an upset stomach. The side salad was old, brown, wilted lettuce that they were trying to pass off to an unsuspecting customer.

McDonald food has lost its taste. The french fries use to be so darn good but now even if you over salt it, the fries suck. The cheeseburger was another favorite, but now it's a salt burger without having added salt to it. So I tried the buttermilk crispy chicken sandwich they claim is so good. Well, the bun was as dry as the chicken. Not a tasty morsel to it.

Time and time again I took my family to this McDonalds on Archer Rd., Sheffield. It was disgusting. The burgers unappealing and fries cold and seem to have been cooked twice. Don't ever give the correct sauces to go with say mozzarella sticks. Asked for straws and tissues, told " they're in the bag," only to get to the local park to find none. Terrible on so many levels.

I went thru the drive-thru, ordered a #10 (Chicken Nugget Meal). Got to the second window, was handed the wrong order. Proceeded to tell the girl at the window it was the wrong order. Was then screamed at and told they switched the Chicken Nugget Meal and it was no longer a #10 (when the drive-thru board clearly stated that it was). I said that they needed to correct the board. She then THREW my corrected order at my (fries going all over the inside of my BRAND NEW 2015 car, picked up three days prior!!) car. Then she said, "Have a nice day **!" and slammed the window in my face. Never have I been treated that way in my life!!!

McDonald's Restaurant #6594 - Order a pull pork and the supervisor told us that it would be 6 mins to get the sandwich. Time - 17:07. We didn't get the food for 20 mins. The pull sandwich was not hot. This should not have told that long. This is fast food and then we ordered two sundae. They have no nut for that. There were people in line leaving because the worker were too slow. I do come to McDonald's at least 2 time a week but the way things are going we will find some other place to eat. We come in and get 2 10-piece Mcnuggets meals and a pull pork meal. We spend about 20-25.00 each time. My phone number **.

McDonald's at Walmart. They listen in there! My order of a hamburger with no onions and a diet drink with lots of shaved ice - He and the girl did it that way. It was Sooo Good that day, it might have been from AppleBees!

Time after time we get disrespectful TERRIBLE customer service and this also means the MANAGERS!!! I've never dealt with such a dysfunctional establishment!!!

I'd be angrier if this wasn't so hilarious. Tried to order an Egg McMuffin with a biscuit instead of the English muffin. The young girl told me she couldn't do that. I said why not. Said she wasn't allowed. I asked for the manager, told him it was a simple switch. I'll never forget his words, probably quoting verbatim from their manual, "I'm sorry sir, we cannot compromise the integrity of the sandwich." My mouth agape, I asked rhetorically, "What about your integrity?", then walked out. Done with McDonalds! Sorry, did not keep my receipt.

I bought two fish fillet burger meal, one for myself and the other for my 10 yr old daughter. As I was driving on the a13 heading home my daughter from the backseat started making noises with her throat saying something sharp is stuck and she scared to swallow. I panicked as she was holding her throat. I had to stop in the middle of the carriage way with my hazards on and go to the back seat, encourage her to vomit or spit out everything. After awhile she got out the food and in it I found a fairly large fish bone!!! I was quite surprised and angry at the same time. I called the store straight away and spoke to manager. Lucky my daughters ok but it could have been worse if someone younger was having it.

The order was messed up. When I got home... try calling them back and phone lines was busy all night. If I had my choice I wouldn't have went there. But usually love the food. Lately been too much salt, onions, or wrong order...

286 Plum Borough - I went through the drive-through which took a while and there was only one person in front of me. Bring our good home at 8:30 at night. Start to eat my salad and I thought I had a piece of fat from the chicken in my mouth. I look down to see that my chicken is raw. I was totally disgusted! This is uncalled for! Plus my husband McRib had no sauce on it. He had to use my son's BBQ from his nuggets.

I live very close to the McDonald's on War Memorial and Scenic across from the mall in Peoria, Illinois. There is 2 out of 3 chance the food is old, not fresh, or flat out inedible. If you don't ask for your bagel sandwich to be made fresh, you will definitely not be able to bite into it at all. Even if they make it fresh, there is a 50% chance it will not have breakfast sauce on it. The fries are almost always old and the fillet of fish is hard, cold, and missing the cheese or the tartar sauce. The drinks always have soda dripping down the sides or the lid isn't securely on so the chance of getting it all over yourself before putting it in the drink holder is huge. There are a few nice drive-thru employees there however, the turnover must be huge because they're never there long.

Worse sandwich ever - dried up and hard piece of chicken. Store was nasty. People were nasty, had bad attitude. Tea too sweet, fries cold and hard. I told them when I got there it was my first buttermilk chicken sandwich and don't give me a bad one but that didn't work.

Soda syrup stuck to dispenser. Every table dirty. Floor grimy. Cup of cherries on the ice cream counter opened with flies crawling on them. Manager just stood around and watched the world go by. I would never go back there. You need to pull surprise inspection at the store in Ironton, Missouri. You need new manager. Looked like somebody puked in dispenser drainage. Come on. Managers should have a little get up and go. Everything I ordered was "we are out of that". OK it was a salad. Then I asked for extra sauce but they out of that too. I asked for the salad but they didn't have everything they need to put on the salad but it was the same price. There was no "I'm so sorry". There was a shrug of shoulders like they don't really give a rip about customer service. You need to do something.

I purchase #8 and a 10 piece nugget and a frozen lemonade. When I get to the second window employee hands me everything except my lemonade. She said "all I need is your strawberry lemonade". I said "No it's a frozen lemonade", turns around and gets me the strawberry lemonade. I said, "No it's frozen lemonade." She put her ugly attitude in her face by rolling her eyes and twisted her mouth. That's her fault, my receipt was right.

My family and I have had various bad experiences at the Mcdonalds on route 30 in North Huntingdon, PA. It is to my knowledge the only Big mac museum. So it attracts a lot of people traveling on turnpike. Waited in drive thru for 10 minutes with no one working it. By now a line of angry people getting off work are lining up. Pulled forward and parked. I have 4 boys and youngest is new born, so drive thru was convenient... so I thought. Went in to a display of high school kids doing everything but their job. Every customer had messed up orders, or no food. I ordered a few cheeseburgers, nuggets and fries.... not rocket science. Grabbed bag and ran to car to screaming kids and angry wife. Got home and found in bag 2 smashed cheeseburgers barely in wrappers, 2 large fries filled only half way and enough salt to melt all route 30 and no bbq sauce. Had enough.

Between 12:20 and 12:40 tonight, I went to McDonalds that's on Jefferson and Jefferson City Missouri. I ordered of 4-piece Chicken McNugget, a medium milkshake and apple pie. Did not notice that the apple pie was in a bag and take it down the road, turn back around, went back to the window and told her that the apple pie wasn't there. I can hear her say she put the apple pie in the bag. It was not apple pie in the bag. I go to McDonalds all the time. I did not want nothing from nothing. I pay for what I want. She was nasty and rude. I ask for the manager. She said that she was the manager. It was not an apple pie in a bag. She made a mistake. I will be calling in the morning. It hurt my feeling so bad that I needed to tell someone tonight. Didn't receive a receipt but it's all on camera.

Buttermilk Chicken Sandwich - The chicken in this sandwich had a spot in the center that was dark grey and it was so hard it would have chipped a tooth if bitten into. Nasty food with god know what that was in it.

At the McDonald's store in Hugoton, KS I got the wrong order on 2 consecutive days. First day I ordered a bacon clubhouse with beef and when I checked the order at home there was no beef inside, only some veggies. I ordered the same thing next day but got a chicken patty instead of beef this time.

On 9/2/15 I ordered thru the drive-thru like I have done a million other times! I ask for a number 4 and the girl says #8. I said, "No," and she said, "Ok!" I get to the first window. She never confirmed my order and she is very rude and dismissive! At the 2nd window same thing - the girl is rude and when I tell her, "That's not my order," she sucks her teeth! I will never ever go there again!