McDonald's Reviews

Being on a budget I figured I'd stop into one of the local McD's. Ordered a double cheeseburger with bacon, small fries and large coke. The coke was just that coke and I was happy with it. But never have I ever been so dissatisfied with that nasty tasting burger... yuck! Tried a couple bites and tossed it in the garbage along with half of my fries. Now I never have tossed a McD's burger in the trash and it has turned me off on McD's for a spell and I will surely never order a yucky double cheeseburger with bacon.

I did not have a good experience. While I was sitting in the drive thru it took 5 mins for me to order then another 10 mins to receive my food. When I got home my grits was not fully cooked. The grits was watered down and hard. I would have went back for a refund but I don't stay in the area. The service there is terrible. They have you just sitting there. I don't know if they are short on staff but that doesn't make any sense to run a FAST food business like that.

This was one of the absolute WORST McDonalds experiences I’ve ever had. My friend and I went to the McDonalds on Division St & I ordered a large drink, 1 small fry and chipotle snack wrap, while my friend ordered a McChicken meal. When I received my order, the snack wrap was loaded with sauce, making it soggy by the time I opened it, my fries were stone cold, and I received 2 small fries instead of the 1 small fry I ordered, probably to make up for the fact that it was so cold, but both fries were so cold to the point where I couldn’t eat either one. This whole meal was a disappointment!!??? Absolutely disgusting!! Worst $11.28 spent ??? We will not be returning to this location as we are very displeased with our experience.

I rarely go to McDonald's, but for ME it was a once in a blue moon treat and so I went with my new friend Mark ** to the location at: 1231 South La Brea Avenue, Los Angeles, California 90019. We both had Big Macs with cheese and french fries and I had a chocolate shake to go on top of it! The food was okay, but it was the overall experience of just being there which is what I enjoyed; not just the food! I want to personally Thank Mark ** for taking ME there back on Tuesday, May 22, 2018.

La Cañada 91011. SENIORS ON FIXED INCOME. DO NOT PATRONIZE THIS ONE ON FOOTHILL BLVD OFF THE 210 FREEWAY. Completed the Survey for the Coffee then received BOGO quarter-pound hamburger. By the picture expected more for $5.00 than a cold and tasteless bun and patty disguised as ‘meat’ needing a microscope to find the pickle. The second one about 40-minutes later was a little better but not by much. All I heard was 'sorry'. Nothing to make the experience right like Starbucks would. Completed a second survey with comments on the worst overpriced rubbish. Anywhere!

The new 1/4 pounder looks very good on TV with the nice thick fresh beef and the cheese dripping out, fact is though it's still just the old one made to look better for TV but when you open it it looks nothing like it does in the commercial. The flavor has not changed and the price they charge is a joke. Wendy's is less and has more flavor and In-N-Out put it to shame. I had to try it at least once but I won't be trying it a second time. It was very disappointing to say the least.

2 can Dine for $11.48 - The CSR who took my order (in which I advised upon ordering that I had a coupon) would not Honor my coupon at check out. He stated and I quote "I do not have to accept your coupon", "and I do not have to, and I will not adjust your total". I was completely shocked. Still, I am not even sure if he was joking... But he was not. This review will not change the fact that McDonalds is a multi millionaire company... And more than likely, will never this.

I went to the counter and asked the girl to make fresh coffee. It was May 8, 2018 approximately 8:30 pm. They did not provide a receipt. The girl agreed. (She was a manager/at least she wore a manager shirt) The owner's granddaughter served me out of the other pot. When the girl explained I was waiting, the granddaughter got confrontational with the employee and then with me saying if I had a problem then don't come back to her store claiming I complained multiple times. Last year or maybe two years ago I called because they gave me rotten expired apples with my oatmeal.

McDonald's in East Palatka Florida - I have had to wait over 5 min. numerous times before someone even comes over the intercom to take my order. The last time I waited just to find out the ice cream machine was down, so I was unable to get the item I wanted anyway. This store consistently has issues with timely manner in the Drive-Thru.

Oh. And Toss me the bag. Excluding syrup and butter that is a part of meal. I wait till she comes back. And she Toss bag in mine. Grumpy look. Then I left. Notice still missing items. I came in told them what happened. They refuse to heat up my food and give what is on order. Then refused refund. Manager extremely rude to me and said she don't care I not get refund. And continued serving her Hispanic customers over me in this predicament.

My daughter and I went to McDonald's in Chicago IL on Tuesday April 24, 2018. We both had the steak, egg, and cheese bagels. I was eating and thought I had swallowed something. I was perplexed and thought that maybe it was the edge of the bagel or something. Literally minutes later, my daughter was shocked and pulled something out of her mouth. It was a bone. Not only that, she has several little pieces in her mouth. She went to the bathroom and spit it out. I went to the manager and showed the piece to her. I told her I wanted an incident report. She filled out one for my daughter and I. I saved the receipts for the original sale and the refund. I took pictures as well. We were so grossed out that I threw it all out.

My name is Rev. Joey **, I Pastor a Church here in Raleigh North Carolina, I go to McDonalds here on Louisburgh/ Spring Forest Road. I eat breakfast there every morning, but on the morning of April 20, 2018, at around 10 AM, I bought a biscuit, I consumed half of it until I bit down on an object that was pretty large in size. It scraped my gum and I removed it from my mouth and so happens that an Employee was just passing by and got the Regional Manager who was on duty at that time. His name was Charles **, we both took pictures of the object and he took my Information and retrieved the foreign object to send off and be Investigated.

Raw chicken McNuggets - We ordered from McDonalds Northgate Cyberzone Alabang, Muntinlupa delivery April 19, at 4:30 PM. They delivered it fried outside but raw inside (bloody and cold). 2 children who ate some had stomach pain. I called hotline and wrote customer care in the Philippines. I got a response 3 hours after. I know McDonald's has a good image and reputation but tainted by a branch with poor quality and very bad customer service.

McDonald's US Hwy 1 South Saint Augustine, Florida - I have many time waited in line at the drive-thru and inside for as long as 15 minutes for an ice cream cone or shake to find out the ice cream machine doesn’t work. It would be nice to have a sign outside stating the machine is out of order so we don’t have to go through this.

Monday night around 8 pm went thru the drive-thru, ordered 1/4 pounder, double 1/4 pounder & happy meal (for granddaughter), when the rude employee gave us our food our 1/4 pounders were basically thrown together & tasted horrible & my granddaughter's fries were cold as well!! 9 times out of 10 they never get my order right & the food is almost always cold & almost not worth eating & the fries always taste like they’ve been sitting around all day!! Service in the drive-thru is ALWAYS slow even if there’s no other customers in the line! McDonald’s South Highland is the absolute WORST fast food restaurant I’ve been to!!

Monday April 9, 2018 at around 2:20 pm I was with my mom and decided I wanted to stop and get something to eat because I haven't ate all day. I asked my mom if she can make a quick stop at the McDonalds at Port Union in Scarborough so I can get food. I ordered just a double cheese burger sandwich and that's all. I just needed something to hold my hunger for the moment, since I haven't ate.

McDonald's has updated most of their stores in our area to a double window. It's been a miserable experience since. Average wait time of 20-40min per visit. They simply do not have the manpower to adequately operate two windows. I feel like they're getting more business because people are expecting them to be able to handle it when in reality people are just getting frustrated.

I had the WORST experience tonight at the McDonalds off Sterling and 40 highway in Independence, MO tonight. I got there and parked to pull up my app, I was going to do a mobile order but after fighting with the app for 10 min I decided just to have them scan the coupon at the window because I noticed it wasn't a mobile order only coupon, but when I got to the window the code for them to scan wouldn't load. I fiddled with the app more trying to get it to work. The manager came over and asked if there was a problem and I said, "The ** app won't load the coupon and I'm trying to get it to pull up". She immediately took offense and acted like I shot her dog or something cause I said the f word. It wasn't even directed at her. I was frustrated with the app.

Breakfast vs Lunch Time - I drove thru the McDonalds at 89th and Penn in Oklahoma City at approximately 1020 (I was not aware it was before 1030 to be honest) on 4 Apr 18 and ordered a small fries and some children's milk (for my grand daughter who was in the car with me) - the person taking my order asked me to repeat what my second item was so again I said a children's milk with the small fries. She then told me to get my total at the window. There was a long line of cars in the drive thru's so I had to wait a while. When I finally got to the window the young man at the window said they were not serving fries yet. I said the girl did not tell me that when I ordered. He said nothing - So I said I was taking my business elsewhere.

Your large lids for the Styrofoam tea cups have not fit for the longest time. I know I am not the only person to complain. The lids constantly pop off causing spills every single time. I have ruined clothes and important papers because of this not to mention my car now has tea and soda stains on the seats and carpets.

I went to McDonald’s to get the Parfaits at 9:06 pm 3/24/18. It was 3 cars in front of me and it took 14 minutes to get my order. I get home and check the shelf life label: It read Enjoy by 8:20 PM 3/24/18. This is the 7th time this has happened to me within less than a month's time. (I enjoy these as a late night snack and buy almost every night) and it’s the only thing to me that taste good from McDonald’s. But after my 6th incident on getting “old parfaits" they would always check them but it looks like it’s starting back. What happened to quality control in this restaurant. But that’s my last visit to McDonald’s.

There is a McDonald's store that I used to go to but it was so bad that I stopped going and even patronizing McDonald's altogether. This dirty, poor imitation of a fast food place is in Queens on Long Island City at 31-46 21 Street. Store is simply put gross, food if you can even call it that is among the worst food ever created. McDonald's has these constant advertisements making appear as though their food is so delicious and you should go there to be filled.

My 7 yr old loves to go to McDonalds, it's sort of a Sunday afternoon ritual he looks forward to every week...going to McDonalds with his dad, it's almost like one of their commercials! Unfortunately the experience gets worse every weekend. First of all the restaurant was absolutely filthy. He likes the locations with the play area. I mean dried mustard/ketchup on the tables, onions and pickles that had fallen off someone's hamburger. It was really awful, I cleaned our table myself with wipes. If there had been another McDonalds anywhere close by I would have left. Then I had to wait to place our order until the young girl at the register finished her conversation with a friend of hers who standing there chit chatting. Saying things like "may I help you," " thank you," will that be all," etc., are not required but at least eye contact or an acknowledgment that I was heard and understood.

A few months ago I was in McDonalds with a few friends of mine. We were there for lunch but had to get back to school, we ordered food and had to wait 25 minutes!!! We were late for school... I thought McDonalds always said "KIDS COME FIRST!" Well I guess not because all we ordered that day was: 1 wrap, 2 fries, 2 fountain pop and because of their new updates we had to wait 25 minutes for our food which I didn't like. Another time which happened recently my mom was at McDonalds in Dartmouth crossing and she was ordering a coffee for my dad. She had to wait 15 minutes for one ** coffee!! I don't like the service here. I think it should be a lot better maybe back to the days it used to be. Thanks. Hope to hear from you soon.

The McDonald's on the 31st and memorial are very disrespectful! Very! They literally argued with my grandma about scanning to redeem her frappe points on the buy 5 get 1 free. She wouldn't listen to us. She kept trying to tell us, "You can't use 2 coupons at same time." But it wasn't a coupon, it was to just redeem that I bought a frappe so eventually we could get the free 1. We asked to speak with manager and then the manager asked what was going on and finally scanned it for us. I find it very rude to that the Mexican lady at the drive through window was literally in a screaming fight with my granny! Not only do they not know how to do job correctly they don't respect anyone. I mean at least have the respect their elders. It was a terrible experience!

I picked up McDonalds in Hillside IL on Roosevelt Rd. on my way home from work. I went through the drive-thru to order my food and pay for it. When I got home I noticed the fries had a strange aroma. Upon closer sniff examination, I determine the fries smelled like strong cologne. I don't know if the fries were sprayed directly with cologne or if someone stood over the fries while applying cologne to themselves. Either scenario is unacceptable! I added a complaint on McDonalds' website and requested that the cameras be reviewed. How very disgusting and unsanitary! This complaint will be forwarded to the Board of Health, as well.

The gentleman asked her "Do I have to?" Cashier pause then says "Yeah" not yes sir. Blank stare. Totally uncomfortable.

I am very dissatisfied that I had to pay extra for ketchup that is in the cost of the food at other places. I went to McDonalds on Versailles Rd. I got my order to go. I asked for more ketchup. They wanted me to pay extra for it. I could just went about a mile down the road to Burger King. They do not charge for extra ketchup. The only way that I am going back to that McDonalds on Versailles Rd is to get my free sandwich for where I filled out their survey. They owe it to me for paying more for extra ketchup. The other McDonalds on Harrodsburg Rd do not charge for extra ketchup.

Bought a sharebox at the restaurant using their app on the 5 February 2018. At around about 14:30 my delivery was at my place, I took one of the burgers and gave it to my son as he was hungry after school and took mine put aside as I was going to eat it later and when I was about to eat it later I saw a dead worm in the burger then I tried to send an email to McDonalds as I couldn't call them cause I didn't know which restaurant it was that delivered my food as I didn't have the slip cause the driver that brought the food left my place with it, same night my son fell ill. He started to complain about his tummy is painful then few minutes later he started vomiting. It was around about 12 midnight when he started feeling ill then around 2 he started to go to the toilet. Now he was vomiting on the other side. He was busy sitting in the toilet, then he started to feel weak as he was losing too much water due to that vomiting.

Took my wife to doctor appointment, we were a little early, she said, "Do we have time to get something to eat." She wanted a fish sandwich, found a McDonald's close by. Went through drive and ordered two Filet-O-Fish. Got up to the window after about 10 min as the line was very slow, they did not have our order in the system, had to go to parking space and wait 10 more minutes for someone to bring out the food!

15th Cicero, Oak Lawn, IL had the Grand Mac. Bad. The bun was bigger and stale. The burgers seemed the same size as the regular Big Mac, the extra slice of cheese was hanging off the bun. Onion? Very little sauce? Not good.

I went to the McDonalds in Anderson, CA, because I hadn't eaten all day. I work retail, and spent almost what I make in one hour on food. In return, I got a greasy bun, burnt on the inside, three dots of mayonnaise on a rubbery tough chicken breast. Not to mention the long line of angry guests in the drive thru, which I pulled out of because the line wasn't moving. I went inside where it was not busy at all, and I STILL had to wait. While I waited, an angry drive thru guest returned twice due to McDonald's repeated errors on her order.

I visited again McDonalds here in Plumstead SA, Cape Town and outlet was closed, only drive through was open for service this at 07:30 in morning. I was there from 06:58 till 07:39 and several clients just walked off, even the outside benches were broken, several seats were missing. Isn't there complaints to be addressed here and service, gosh they losing money and this have a bad reflection on McDonalds SA, I'm disgusted, seems this happens also on regular basis even on some Mondays.

McDonald's app overcharges and auto deducts a high amount from your credit card without giving a bill at pickup. MCD assumes you will not notice so it is a scam to overcharge and get more sales and hope the customers to not find out. On 1/27/18 ordered on the app deal-Free sandwich with any $1 purchase. App showed $1.11 total but took 7.08 from my credit card, so I cancelled the order and got the refund. Store manager was not there and did not call back next day so I went back 1/28/18 and tried the order again and again it was wrong. They attempted to fix it and so I had 2 wrong charges of $7.08. I then realised that even if I bought the items individually without the deal the total was $1.11 and $5.64 which is $6.75 which is less than the app charge for the same items.

I have been visiting McDonald's since early 90's when McDonald's was still a decent business but these days McDonald's is not the only worst place to visit but it's uncomfortable to visit. Personnel that work there barely speak English and even worst the attitude is even worst. I miss the old McDonalds where I can actually understand the personnel working behind the counter. Therefore I am done sadly with McDonald's.

Today I visited my local McDonald's in park slope Brooklyn. I have been visiting this location for 25 years but will never go back. The self service kiosks are a disaster. They make the customer do all the work and don't save time or money. The kiosk make the customer input the order but doesn't give change. You still have to see a cashier anyway just to get your change unless your transaction is Visa. I was also shocked at the lack of workers at my favorite McDonald's. It seems the owner is using the kiosks as an excuse not to hire workers and trust me customer service is horrible now.

The McDonald's location at 32-55 31st Long Island City, NY 11106 is absolutely the worst McDonald's I have ever had the displeasure of going to. The tables are kept dirty and unkempt. The area is flooded with random High School kids who use the place as an after school hangout spot. The store Manager ** does not know how to operate the store and is also racist. As he was caught being racist to a customer at the store while I was there. In addition, the food is terrible, the employees can barely speak English and the overall upkeep is extremely poor. I will never set foot into this dump ever again!

I went to McDonalds at Berryessa Road in San Jose, CA and received very poor customer service. My order was done but was not handed to me and other orders that came after me were given to customers before me. When I told staff member she didn’t care! Would not go this McDonalds again! Always long wait time.

My mother and I drove to the McDonald’s at 290 Stratford Rd in WS NC. We waited for a few minutes and I even moved the car up and back a couple of times. A car pulled up behind me and waited at his speaker. Finally after a minute or 2 he decided to go around us and to the window. I thought he was leaving. Finally I heard, "Can I help you". I started to place my order and then heard, "Hold on hold on". I then saw an order coming up on the screen. It was the gentleman’s who had gone around me. And he had a very large order. I told her that I was coming up to the window and that I wanted to speak to a manager. When I got to the window she informed me that her headset was broken. I again asked for the manager.

A few days ago I ordered a value meal and they forgot my fries. Today I go back knowing accidents happen and it isn't a big deal. My wife and I both order value meals and were asked to wait because the fries were cooking. The fries were half cooked and my sandwich was made completely wrong. It was suppose to be a crispy chicken sandwich. They gave me a sandwich with lettuce and a balsamic dressing. I really enjoyed biting into a frozen fry.

McDonald's store #1616 lacks customer service, accuracy, quality, and cleanliness. I have tried giving them several chances and end up highly dissatisfied every time. They overcharged my last order, and in previous orders they were not accurate and the food quality and speed is always awful! Every time I try to get it resolved, no one ever gets back to me, taking the surveys don't seem to make a difference either. It's so frustrating and definitely won't ever go back to that location, although the fact that nothing ever gets done, we may not go to any at all anymore.

Don't the burger cooks check the food before making the burger? Overcooked, too much for me. Only checked because I wanted to make sure it had bacon. It also took a long time to get this. I was inside and they had about 5 cars go through the drive thru while I was waiting for 1 burger. They refunded the money for the burnt food, but I still had my lunch ruined and had to go back for the refund. No more McDonalds. There are much better places that actually have quality.

McDonalds has slow service and poor management. Employees don't wear hairnets, Braids and long hair falls into and on food. Also, the facilities are not well kept and the pricing is too high.

Went to Manor Lakes McDonalds like I have many other times, staff confused order, repeated order twice. When I arrived home I see that I was given a fillet of fish and not an extra fish that I had ordered and a chocolate shake instead of a strawberry shake. That would have been okay, small mistake except they had charged me for the extra fish. Rang Manor Lakes McDonalds. Engaged for about an hour. I think phone was taken off the hook. Female identified as Sue answers and I tell her my complaint. She tells me I should have checked the order before I left and was extremely rude, I asked her how I can identify her as I want to put in a formal complaint about her rudeness, she tells me she's going to help but does not want me to put in a complaint and hangs up on me, I try ringing again but it just rings. No answer, absolutely disgusting service, give her job to someone who knows how to treat customers.

I am driving from Paso Robles to Thousand Oaks. I stopped in Buellton and ordered breakfast. It was a tiny bit slow but we got fresh hashbrowns which my husband loves. The little bit of a wait really didn't matter... Food was good and service was friendly!

My son ordered McDonald's as a breakfast treat after NYE so he ubereats it. It arrives cold and repulsive. One egg and bacon roll had a bite in it. The hotcakes were cold with no maple syrup, butter or anything. Just bland and the coffee's cold. Really??? That is just DISGUSTING!!! McDonald's Croydon Park Sydney shame shame shame...

Went to McDonalds here in Beecher. The person who takes order just stands there looking at you. Don't ask if they can help you or take order let alone no thank you. Order was wrong and when talking to someone who was supposed to be manager told me nothing she can do about it. Call back in a week when gen. manager will be back or call whoever I want. Also when they get paid more people will get more respect. This McDonalds thinks they have a monopoly because they are only ones in this village. They should go back and learn how to treat customers. Store number 30665.

During Christmas travel, I pulled into McDonalds drive-thru in Highland Ca off the 210, the lady said that my card may have been charged twice and I would have to come back to that store if it was and they would take care of it and I had to go into the store after pulling out of the drive-thru because my order was shorted. Discovering the next day that I had been charged twice, I phoned the store and was told to wait 48hrs to see if the issue would fix itself, if not to come in and they would take care of it. On the way back home I pulled into the McDonalds with receipt and bank statement on my phone verifying the double charge and was treated like I was someone trying to scam them and told I would have to mail them my bank statement proving the charge. I'm not about to send them my bank statement.

At the Boone McDonald's location, customer service is excellent. Food quality is always reliable, and prices are reasonable. The store is clean and well appointed.

I and my significant other's in our 60's are both 1/2 **and 1/2 **. On 12/26/2017 we went to this McDonald's for breakfast. I took my meds I needed to take before eating but that was delayed because it took a long time to get water from any staff there. Then as we started to prep our coffee, a female ** employee came over to our table talking in Spanish which I tried I did not understand.

Who eats at McDonalds anyway. I don't think it's even real meat. Eaten there 3 times in the last 4 years and every time I do eat at nasty McDonalds my stomach hurts. Same with my husband and kids. Forget that crap.

I visited a McDonalds in my city, (Baltimore, MD) and the service was horrible. The staff was not attentive to myself or other customers' needs. The way that the food was prepared was sloppy, not hot, and packaged halfheartedly. I was a loyal customer throughout my life at McDonalds but no longer. This experience was not an exception but the norm. I'm tired out dealing with inadequate service and complaining about the food. I would just like to ask, what happened? I couldn't ride past a set of Golden Arches and not want something. Not now! I look beyond those Golden Arches for a better product. Hopefully this will make other loyal customers think past how it used to be and more at what it has become.

McDonald's, My name is Ellen and every morning my grandson and I go to our local McDonald's. We have 2 sausage burritos with mild sauce and 1 small eggnog shake since they became available (don't let his mom know). The issue is that both the McDonald's that are close by have a huge sign advertising all small shakes (by name) for $2.00. Yet, even after we have complained several times to no avail, they still charge us $2.35 and nowhere is that price listed on the menu. I thought today I'd go in and order to see what they did with a different order? You can see in the picture it's clearly marked as $2.00. So it seems like that is false advertising to me? I also have photo of both the receipts and the reader board... The locations of the McDonald's are S.W. Nyberg Road and the other is on S. W. Boone's Ferry Road. Both are in Tualatin.

Paintsville KY McDonalds - Went through the drive thru and had ordered a basket of fries, a coffee and a med Coke Zero. Asked for hot mustard sauce, was only given 1 and the lady said if you want more you have to pay. How rude and insulting. I didn't ask for more than one. Got to my office and took a drink of my soda to discover it was Mr Pibb. Nasty! They should focus more on getting orders correct than being rude. The restaurant always smells on the inside like feet! Very unclean eating area.

I have provided accurate feedback to McDonalds several times about filth and terrible service at different locations. I have never once received a response from McDonalds leading me to believe that they really don't care about their customers. As a disgruntled consumer I have taken the best response. I do not patronize any McDonalds anymore. There are far superior choices for travelers.

The bathroom is dirty, you can smell it from the register line. You can smell racism from the workers by laughing so hard at an Asian guy after he got mad & yelling in his accent at somebody who took over his line. My order came out after waiting for about 15-20 minutes, which is too long for a fast food restaurant! One of the order was mistakenly made, when my child confronted it to the worker, the woman who prepared it said it was as we ordered even though the picture at the back of the register look completely different & lack of something in it which is the onion, & the sauce she put in was also the wrong sauce.

I ordered $11 worth of food and I showed the young man my phone and he scanned it for the Free Fry Friday. Then I realized it wasn't on the receipt. I brought to the attention of the manager and she told me I'd have to order more food to get the fries and I told her I already got $11 worth of food and show them the receipt. And she said because it didn't show it on the receipt is nothing she could do. I think that was wrong.

I went to one in North Las Vegas NV. I regret coming here because they lacked customer service, one of the workers just saw me and ignored me instead of greeting and assisting me and other workers were in the back talking. Whatever happen to customers should always be first? My other complaint was they had terrible food. I was so dissatisfied with my meal. The fries were soggy and drenched with oil, as for the chicken sandwich too chewy, and my chocolate chip cookie was like a hockey puck. They really need to get better management. They seem to never clean their bathrooms as well. Very dirty.

When I got my ice cream cone, the gal at the window had her bare fingers all over the cone. I asked if she could wrap it in a napkin, she said there's napkins in the bag - my son and I were in a hurry and it was rush hour - I dismissed it but said to my son, "I hope I don't get sick" - I don't know how many finger prints are on my cone at this point. I should not have eaten it, but I did anyway. Well, 14 hours later as was the amount of time when I had food poisoning that sent me to the hospital a few years ago - here I am homebound for the entire day in the bathroom.

Drive thru Mitchell, IN - Felt I spoke my order pretty loudly, loud diesel pickup beside me & loud kids in car, but he couldn't hear me so I yelled it & said "I'm not yelling at you, I'm yelling so you can hear me." He rudely said, "Yea right. Whatever!" At window he rudely told me just go away! I apologized again, didn't give me my change, yelled, "Get HELL out of my drive-thru!" Made me cry! Never ever going back there. I'm innocent. He's a psycho. He's the guy I always thought was so nice. Not anymore. Explains why he works there though. Will never go there again until he is gone.

My husband was fired from the McDonalds on TVA road for lies. The general manager was not even at work. They sent him home. He was told to return the next day for his shift. Upon returning the general manager fired him for supposedly being smart with managers. She said she had audio of the incident but she does not because he didn't do it. I won't stop here. I won't tolerate him being fired over a lie. This McDonalds is nasty and the employees are lazy.

I usually never write reviews. This morning, after eating in McDonalds located in Sonora, California, I felt that the chain had really stepped up. Their new decor, updated menus on large screens, and a great music selection playing in the background deserves great merit. I am 41 years old, and just thought a good job McDonalds was deserving. I read other reviews and am horrified at others experiences. I'm glad my nearest McDonalds is not the same. The kids that work there are courteous and it's very pleasant to patronize this restaurant.

I just came back from drive-thru in Hot Springs and I ordered chicken nuggets, and fish sandwich and, a chicken sandwich and small fries, med fries and a sweet tea. The chicken nuggets were drowning in oil and tasted like an old socks. My husband's fish and chicken sandwich was not edible. The fries were very greasy and tasted stale. We have never had bad food from there before. I was very disappointed.

The McDonald’s on North Bend is horrible! Some senior management needs to do something about it! They get orders wrong and not one of them greet you as a customer. They act like you're a pain in the butt and bothering them! Nobody ever says Thank You!!! Never. How sad that simple customer service cannot be expected! I mean how about a damn thank you! What I’m buying is paying your check!

First of all your food looks nothing nearby than what you advertise. Secondly, it tastes like **, I ordered $3 worth of **, not once not twice but I gave you three chances, each on different cities (Patna, Kota and Delhi) but I can count on you to serve me the worst you can serve. I ordered and start eating, I'm not ultra rich but when I took the bite it was like I'm on streets eating leftovers from dustbin, I felt so poor that I got tears in my eyes. Your fries are always soggy and with no blend of spices.

I purchased a sausage biscuit and egg white delight, but was told that the sausage biscuit was not eligible for BOGO. I then ordered an egg McMuffin as my "free" sandwich. The register took the lower priced sausage biscuit off... Even though it is not supposed to be eligible. I called to complain and was transferred to Ben in the App Department on 10/6 at 8:15 AM. He told me several times to read the fine print of the app. I finally got him to agree that the breakfast sandwich should not have been taken off. He stated there was a glitch in the system. I asked him what he was going to do about me being overcharged and he said "Nothing". After I asked him his name and if the call was recorded. After giving me his name and number, he hung up on me.

Took my elderly grandmother to the McDonald's at 9500 Liberty Rd, Randallstown, MD. I ordered extra-value meals for us both. I ordered an Egg McMuffin meal, with an OJ; I was later told OJ was not available. Instead, I was given a soda. However, I realized I was up-charged for a soda (I thought one came with meal). When I mentioned this to the clerk, she said: "Well, I don't know what to tell you". Later, I noticed a placard on the table that advertised a free apple pie with an extra value meal. The clerk told me the placard was old. Why was it still on the table? No one could answer the question. Stay from this place.

At the McDonald's on Paxton Rd in Cincinnati Ohio I ordered a medium fry for 1.99. What I got was a small fry inside of a medium carton. This is the second time this has happened. You know that pinching the fry carton scheme that McDonald's is denying? Well they didn't even bother with the pinch, they just flat out shorted me.

Yesterday I visited the McDonalds near the UK campus on 357 South Limestone, Lexington, Kentucky. My wife walked across the street to eat with a friend at Chipotle. I wanted to eat at McDonald's. Because she didn't join me at McDonald's they towed my car. It sat on their parking lot for a total of 8 minutes before they towed it. When I was finished eating, I had to inform her they towed her car and walk a mile to get back to where I was. I'm a 100% disabled veteran. You would think they would have taken all of this into consideration. Nope, I was told that because she didn't join me they towed my car. It cost me $139.00 in tow fees. The staff were rude and stated "Oh Well" when I asked for a manager to come outside. The coward hid in his office I am guessing. Until resolved I am going to leave a review in every area I can find a place to leave a review. What a terrible way to treat a customer and a veteran.

Went in with my kids, upon entering the supervisor was walking around barefooted. Ordered our food, there was dirt in the drinks, food itself was never served yet employees claimed they already served it. And friend went to eat her Big Mac and found a bug in the box. When I called the supervisor he treated me like it was my fault and told me maybe I shouldn't go there anymore.

I ask why. I get told the $1 coke is now $2.30, not even the $1.80 it was before the "sale" AND that there is no more all day breakfast though I was there before noon.

I'm a Veteran and McDonald's store #3913 managers and employees are very disrespectful and misrepresent the surveys I take time to fill out online. Every other McDonalds I visit honor the finished survey with the code with no hassles and a smile!!! Forest City's McDonalds store # 3913 manager are disgraceful and practice false advertising while lying in a unprofessional manner that my survey states I must order a food product and the receipt never stated I must order a Quarter Pounder or Big Mac... I ordered a Double Cheeseburger without pickles or onions and drove away after a 5 minute hassle-shake down from the manager double teaming me. THE SURVEY WAS NOT HONORED AS A HARD WORKING VETERAN. MY ORDER WASN'T CORRECT... DISAPPOINTED VETERAN 3 TIMES.

I very rarely eat fast food. When I do, I eat at McDonald's. It's the one I have always liked the best, so now I don't bother with others. Not a great source for a steady diet, but, when you want it, you really want it. My favorite is Filet-O-Fish!

It all depends on which city or even country you are in. My sisters and I have gone to Jamaica and the young people who waited on us were respectful and the restaurant was very neat. But, many of the inner city McDonalds in the USA act as if you, the customer, annoy them and the service is way too slow to be fast food. The food is not that great.

The last 2 times I went to McDonald's and tried to use my McDonald's cell phone app to get "buy one get one free" sandwich they told me the app was down and I couldn't get the discount. So I paid full price. I went home and wrote a complaint on the McDonald's site but they have not contacted me about it. I will be going somewhere else from now on. Poor customer service. They could have at least posted a sign at the drive through that their app was not working. Or they could have honored the app which I showed them on my phone.

The soft drink machines at the store located on Woodward Ave & South Blvd in Pontiac, MI needs improvement in surface cleanliness. The drive thru service varies throughout the day. At midnight, there could be as many as 5-7 cars waiting for food. The kids are nice but they can only perform as well as they are trained. I think it's time for a spot check.

Very interesting thing, you can never imagine it at a Mcdonald's. I visited India-Ahmedabad Miraj Cinema outlet on 2nd Aug 2017 with family and ordered 6 McAloo Tikki burgers. When it was given, it didn't have tomato slice. When asked they replied that it is stopped. Can you believe that a MNC, global brand like Mcdonald's can stop tomato because of its high prices!!! Very strange and pathetic.

As far as fast food goes I still think Mcdonalds is best. Good value and price and they are changing their menu for better nutritional value. They also are changing their restaurant configuration for faster drive thru service.

McDonald's is an iconic place to go and eat. I remember when we went when I was a child. I used to get the equivalent of a happy meal. The only difference is I got 2 cartons of milk. Fond memories.

I haven't been to a McDonalds in over 10 years but since I heard they sell breakfast all day, I Decided to try it. I went to McDonalds in Bath, Ohio on West Market Street's drive through restaurant at approximately 6:15 PM and ordered the big breakfast with hot cakes, a bacon egg and cheese bagel, a medium fry, a McFlurry with M&M's, sweet tea and a kiddie cone. The woman told me it would be $15.35. I pulled up to the window and was told that they didn't sell the bagel sandwich that time of the day so I asked to replace it with another big breakfast without the hot cakes. She then told me that the big breakfast wasn't available that time of day either. So I asked if the hot cakes and sausage was available like the commercial claimed and she said yes and so that left my order being 2 hot cakes and sausage, medium fries, the m&m flurry, sweet tea and the kiddie cone. She told me that it would be $11.14.

I go here mainly for coffee or iced tea. Sometimes Ice cream, or small fries. These two drinks if the McDonald's is a franchise, cost .99 + tax, and have really good flavor! For a cheap not too bad treat, the Ice cream cone is also super affordable.

This morning the 19th August at approximately 0740hrs I used the drive thru at Otara McDonald's. I waited and waited for service. I decided to drive thru to the pay window and waited there with no service. I then decided to drive to the pickup window. A girl appeared at the window and I explained my issue. She apologised, closed the window and disappeared. Then a male appeared and informed me that I would have to go round and join the line again, I found this very annoying and by apologies it appears it's ok. Drove off and went elsewhere.

The McDonald's by my home is run by an ignorant manager who I have seen not wearing a hair net or gloves then put her hand in the fresh french fries to get herself some. That turned me off completely. If you go to the manager with a problem all you get is a snippy attitude. She is not manager material and should honestly work behind the scenes and get a more suitable manager.

Some chains are great. Some are awful. Depends which one. The one I go to on Cedar Creek Rd is Awesome! Every one fast and friendly. It’s so busy yet they get it done and mistakes are made when they are busy but they correct it with a smile. I can make my food any way I want there.

McDonald's has always provided good service as a rule. The menu gives us a good choice to select from and basically overall the value is good. When McDonalds can beat the price of a latte of surrounding stores, this is a good thing.

I don't get one of the biggest companies around here with fast food and you can never get anything hot. Something that's been sitting in a container. Their attitudes they don't know what they're doing and completely rude. Barely understand English sometimes. But the big thing is a food. 90% of the time the food is cold. They would have a great product if it was fresh but they are definitely quantity over quality.

McDonald's has really stepped up with money saving promotions. You can get a small milkshake for $2, small drink for $1. They have an all day breakfast menu. They have great deals on food items too.

Friendly staff and dependable fare. Great place for a fast meal with good selection. There is something for everybody while prices remain reasonable.

Why would anyone eat at this place where there is a sign posted that not only does their food have cancer causing ingredients but just being in the general vicinity can also cause cancer. The sad thing is you don't see the sign until after you have ordered their food & you've already sat in their drive through line & are about to pay for the garbage you just ordered!!!

McDonald's has always had a cool mobile app I use every time I go. I go more often because I get deals on my iPhone. Today, was heading there and realized they changed the mobile app and now forced to register. Tried to register in 2 ways, email & Facebook. Both failed with errors. Can't look at deals or obtain. Really bad migration guys. Hire some decent IT developers and test before you deploy!

I found in many different locations the restaurant is extremely different in terms of quality and service. The promotion are good when accepted. I like the offer any size coffee for a dollar. This restaurant can help you if you're on a budget with there dollar menu. They also have increased there variety in style's of Burgers and Chicken sandwiches.

I'm going to shorten this review because I don't feel that I should have to write another but fortunately I do! I got a drink and noticed the cup was leaking all over. Bottom line an employee taped the inside and outside of the cup back together with stickers which is disgusting! Then when I posted a review w/ a picture they cut out the bottom part of the picture revealing the damage. They will NEVER get my business again! This was messed up but then to screw w/ the picture is just scandal! When I called the corporate office to inform them the woman was unbelievably nasty and rude!

I was visiting your location listed above today and ordered (3) cheese burgers happy meals with yogurt and chocolate milk and a small fry. I chose this location because I was with my 2 great nieces and granddaughter. They were really excited because it had a play area. I chose the seats inside the play area. They were excited about their happy meals and wanted to experience the play area.

I visit a local McDonalds on July the 22nd 2017. I went through the drive-thru to order food for my grandson as just had got surgery on my knee so we decided that he can eat there and as I ordered his food everything was good but when I got home the food was extremely cold. So I called back up there and the manager answer the phone. She said hello. I said "hello is this McDonalds." She said yes. I said, "okay because I didn't know because you answer it hello." And by the time I start to tell her about my food been extremely cold and my bread was also hard she just slammed the phone down and never answered it. I called several times after that and no one picked up. It's just sad that you have to experience such rudeness of these establishments. These people really just don't care anymore.

Yes McDonalds at 1212 Jefferson Davis hwy by college has bad business. Their management sucks. The one manager ** is the one who does not belong in the manager position because she very rude and disrespectful.

One Sunday evening (18/06/2017) I went to a McDonald's restaurant on Dee Street in Invercargill (NZ). I ordered a latte. An employee and I were having a conversation. They told me that they "had fell into a rosebush and received nasty cuts." I replied, "Yeah those thorns are as sharp as razors." Another staff member went away and told the manager that I "had razors on my purse."

Okay I love their breakfast. I also used to love their quarter pounders until the last 3 haven't been eatable. I do know several other McDonald's stores and the problem isn't with the company. It's the employees. Some have better ones than others. Here they never get my order right if I get a lunch menu. It's all young kids who don't know how to boil water and I think my store isn't a real busy place so therefore we are getting patties that are old. Not all of them are like that so I will continue to go just not to the one closest to me. I'd rather drive 45 minutes and enjoy my food. I have cancer and so I love their milkshakes after a chemo day but they just slap it together. Lid not on. But again that's the workers.

So I go to McDonald's and I'm in a great mood right? Yeah. Then McDonald's ruins my day. I walk in and I think "I'm kinda broke. I don't know if I have enough money for a large fry". So I ask this skinny Asian dude how much a large fry costs. He rudely rolls his eyes at me making me feel like a scrub and a horrible person for asking how much something cost. Like I'm not that poor but I'm pretty poor!! I don't even think he spoke English. Anyways I got the fries whatever. Then I get a small drink but I realize all the drinks are the same price!!! What the hell!!! What a rip off!! Are they trying to give me diabetes??? A large Coke for a dollar??? Then my friend ordered fries too but when she gave him her money he rolled his eyes!!! AGAIN!!! Now you are the scrubby brat. So I get my fries and then I ask if I could get some ranch and he only gives me one??? Like ** I got a large fry. What are you thinking honey!!!

Arrived at 11 pm est. Left drive through at 11:52 pm. I did not receive my full order and was laughed at because the attendant said he just didn't know what to do. There were over 20 cars in line. No one could get out of the line unless you were last to show up. This McDonalds was 38th Ave N and 4thst St Petersburg Florida. Never have I been in a line at a drive thru for this extended period of time with no way out of line. What a joke. They should have just closed their doors if they didn't want to work.

I went to a McDonalds down the street from me in Corona, and they said they had no carbonated drinks. Nothing but unsweetened tea. Mind that I was walking and it's a hot day and people like to cool down with a nice cold drink with their food.

We're at the 5525 Xerxes Ave N, Minneapolis, Minnesota McDonalds, it is July 8th at 8:40PM CDT. I just want to share with the world! This is the filthiest fast food eatery I have EVER had the displeasure of trying to survive. Fries stuck to my shoes, weird sticky substances on the tables, but amazingly, there's more! We have tables with trays and cups and fries containers, the floors too! We have bloody ketchup stuck to the ketchup dispenser and the table surfaces, hey look! Behind the counter! Even *more* filth at the food preparation areas. I commiserated with the counter person, "gee it must have been awfully busy this afternoon." She did not take the out. "No, it hasn't been busy." Corporate America continues to spray contempt upon the American people because we are apparently too passive to complain loudly and effectively that we demand better.

What can I say about Fairfield, NJ McDonald’s. It seems that the people working there don't care what you want. They don't even listen to you. With anything. I have asked for simple things.. ketchup etc... When I get to work there’s nothing in the bag. I asked for a ranch salad... I received a southwest salad.. With beans and all. No tomatoes and ranch dressing. I’m not eating carbs. So now I have to dig thru my salad and take it all out leaving me with just lettuce. I’m so tired of them. And when you sit in the drive up to make sure you got what you wanted they yell at you. Also at the drive up it tells you what you’re paying. It said 5.45 so I dug out my money to the exact amount. Then when I got to the window.. 5.87 plus its tax. So why don't it just say that at the window 5.87 with tax.

My order was not what I asked for. I got home and had to return for correct order. The staff person did not apologize or say anything. She just corrected the order and gave it back. I told her I was going to complain about the service. She said "Ok."

We live in Harrodsburg, KY and have one McDonalds. The closest other McDonalds is 10 miles away. We usually only get breakfast, coffee or iced tea here. But, every single time we go there they get our order wrong. The owner claims to also own several surrounding stores. But, our local store is the worst McDonalds we have ever been to and nothing is ever done about the problems!! We believe it has to be management and lack of training!! Obviously customer service is not a priority here!!

Went to McDonalds in Takoma Park MD store #728. Service was good but hash brown was awful. Couldn't bite into it at all. Hard as a rock. Been going to this McDonalds since a kid but as an adult spending my hard earn money on food that isn't good quality is not good business practice. If you wouldn't eat it why serve it to others.

McDonald's app: App - locked out. No one can help in stores. Asked who do I contact?? They don't know. You would think the stores would be informed on how to help. What is 1032??? Then it will say password (too many times). Or log on with Facebook or Google. Note it doesn't work. So for the rest of you Don't get the App!!

We have stopped at the location many times over the years and this location has had a rapid decline in the last two years. The women's bathroom is terribly dirty and in need of repairs. The facility in general is not clean! Yesterday, 6/19/17, we went through the drive through just for ice cream cones and today my husband and I both have stomach aches and general flu-like symptoms! The attendant was not wearing gloves and he didn't protect the cones with napkins so I am pretty sure he transmitted some type of germ to us! Please clean up this restaurant so it is clean and efficient so we can continue to patronize it since the choices in that area are scarce!

When I went to McDonalds today on 6-13- 2017 Merrillville Ind. 46410 right off 61 Broadway, I been having problem with cashier waitress name which was told me by one other worker is **. I have been for the past two weeks asking her for decaffeinated coffee, several times she gave me caffeinated coffee. I told her that was okay since she made it. But now that she has been giving me the caffeine on purpose I ask that she did not fix my food because I didn't trust anyone to cook my food with a attitude, so I ask that someone else would fix my coffee and as I was leaving another elder woman said that I said right because she have been treating her that way also.

I happen to be dieting & love McDonald's. I can buy HUGE Unsweetened Iced Tea. I combine 2 grilled snack wraps w/ no ranch. I go to 3 WONDERFUL McDonald's (150 Bway Manh NYC NY & Long Beach NY & Oceanside NY) BUT Go to others & it's Russian roulette & Corp doesn't care anymore. McDonald's has a $1 Soft Drink promo & even the expensive stores honor this promo. The McDonald's on 200 block of Bway in Manh NYC NY has a sign saying $1 soft drinks & showing iced tea BUT only charges $1 for soda. They told me after overcharging it doesn't include iced tea. The 800# simply told me to talk to the store. The store doesn't seem to care. Everyone is polite but I have a better chance of a blizzard in July than getting the sign corrected or removed. It's only $1 so it's not worth more effort.

I stopped at McDonald's and I had planned to go through the drive-thru, however there were about 7 to 8 cars in front of me and I did not want to wait so I parked and went inside. I waited for about 10 minutes and finally I got up to the counter to give my order. The girl who took care of me had a real bad attitude problem and was nasty for no reason at all. I paid for my items and went and waited to be called to pick it up. While I was waiting I had to urinate and wash my hands so I went to the Men's room. When I opened the door there was a very bad and offensive odor that I almost gagged. I proceeded up to the urinal and started to go and I happened to look to my left and I was in total and complete shock to what I was seeing.

I have a long love affair with McDonalds but lately it's been less than stellar. My lunch time stop has turned into a chore. Instead of zipping into the drive through and ordering and out in 5 minutes it has turned into 15 to 30 minutes. The menu item changes have really slowed things down to the point that I no longer go to McDonalds for lunch anymore. Also, the stupid idea of breakfast all day. I do not want breakfast all day. I don't want breakfast at all. I want to pull into McDonalds at any time and get an old fashioned burger, or fish or Chicken McNuggets and delicious fries. Lately, the fries have been undercooked also. I do not go to get soggy, undercooked fries. I like mine crisp and hot. It has been a while since that has happened. I really think McDonalds is going down the wrong path with trying to diversify the products they sell. I think they should get back to the basics and provide the food that everyone loves.

I have had a series of bad experiences with MCD. The problem is systematic. MCD thinks they can get back to what they were by being a Starbucks clone. The only path back to where they were is Customer interface and speed. The counter staff has become a turnoff. Slow service even more so. Too often the counter person is wearing a headset and handling a drive through order while looking at you. Rude, rude, rude. There is also too much chit chat with other MCD staff. Again rude. When you place your order, the counter person ignores your request and launches into an upgrade spiel. This makes order taking longer, and angers me to no end. You have to wade through the corporate sales routine, and in most cases your order is placed wrongly because the counter automaton did not pay attention. The customer at the counter should be the most important person in the store. He should have your full attention.

So since I haven't been able to use their app for over a month since they did something to it, I wrote their customer service department and this is what I was told - "Unfortunately the new version of the McDonald's Global Mobile App is compatible with Android Lollipop (5.0-5.1.1) and higher Android versions. The IOS system should be 8.0 and higher. Please check to see if your device has a system update available." There are no more updates for my phone and I'm definitely not buying a new phone just so I can use their app. That's really smart. Take a perfectly good and working app and make it so that a good amount of people, who used the app with no problems, can't use the app anymore because they've decided to make it so only certain phones can use the app. Has anyone there heard the term "If it's not broken don't fix it"? Or in McDonald's case "If it's not broken, DON'T BREAK IT"!!! The suits at McDonald's are geniuses.

I went to McDonald's this morning and the new recipe sandwich which was chicken bacon and barbecue sauce. When I got home enjoying my breakfast I saw a commercial about the free French fries and drink when you bought their signature sandwich. I wasn't aware of this. It doesn't say it anywhere. Not that I noticed. so I called McDonald's and told him about the situation. The man is just said "Well if you don't ask you don't get it." I said to him what would be supposed to be part of that signature sandwich. Don't you automatically supposed to give it to the customer? He said "no". I was so upset I said "so you cheat the customers and it's alright because you save money on the fries in the drink". He didn't have words for me. I would not buy this sandwich again. It was saturated with barbecue sauce and no taste.

Ordered the snack wrap at 1:00 pm, basic lunch time, the chicken was burned and dried out, it was disgusting. I took in and ask the manager if they even pay attention to what they are servings the customer. I was told they would make me a new one but it would be 6 minutes for them to cook fresh chicken. I was so angry I walk out with even getting a return.

After waiting 5 minutes stuck behind the speaker at the menu board, the line stalled for another 5 or so minutes. I ordered a large 1/4 meal and finally made it to the pickup window to wait another 5 minutes. I finally honked to get the attention of the precious made up girl at the window. She looked at me and turned her back on me. When I finally got my cold food, the fries were dumped in the bag and the girl working the window who couldn't say "Hello" or "Sorry for your wait" just dead glared at me. I commented how PATHETIC the service was. She shut the window. I asked the one taking money why were the cars not being parked? "I don't know" was her response. I worked for McD's for three years as crew chief. This was unacceptable service. The Enka location has gotten ridiculous, rude, and the store is NASTY! No more for me!!!

Yesterday, April 30, 2017, I experienced a very disturbing incident at the Milford, Connecticut, East Bound RT 95 McDonald's (store #7461). I was returning home to Rhode Island with a carload of Boy Scouts who had just spent the weekend at West Point. We were all tired and hungry, so we stopped off to grab something to eat. Most of the orders were filled without incident. However, mine was handled very carelessly and rudely. My son ordered his usual; Double Quarter with cheese/plain, and a bottle of water. I ordered a Big Mac, Filet-O-Fish, a hamburger, and a large Coke (see enclosed receipt #280). After ordering, we moved to the pick-up line. When we received our order, my son checked his sandwich. Instead of his Double Quarter Pounder, he received a Double Cheeseburger.

What's just as bad as finding a dead mouse in your food? Discovering someone has been eating on it before you received your order. Here is the report to McDonalds. 5-18-17, 7:59am, Carry Out window attempted to hand me a bag only to take it back stating it was an incorrect order. I was instructed to park to the side and wait for my correct order. I was handed a bag and returned to work. Upon arriving at our office, I proceeded to distribute the food discovering that a Sausage McMuffin had been partially eaten. Our office disposed of all the food and drinks in fear that food safety was compromised. I have pictures of the eaten sandwich and invoice. Incident was reported to the restaurant manager. McDonalds #27062. 990 Greensboro Dr. Gallatin, TN 37066. 615-451-7100.

On May 11th at 17:15pm I went to McDonald's to get change for the bus & I bought something because I'm handicapped and I was shaking. I had a small problem with the male manager's position on giving me change but ignored it. However the guard picked up on the manager's attitude and thought it was okay to talk to me as such. I went to sit down and the guard told me I have my food and I needed to leave. I continued on to a booth and while he sat in his chair the whole time he was having a panic attack. After I sat down he called me poor white trash. And the manager heard guard yell. But the manager wasn't having a good day. I went to counter and the manager looked at me like I didn't matter.

I was terribly upset on my visit to McDonalds today to be told they were discontinuing Orange Hi-C as a beverage choice. I will not be purchasing ANY food from there again if they don't return the beverage as a choice. I have not heard of ANY complaints so see NO reason for its removal.

I was eating at Serene Walmart McDonald's on Sunday May 7, a customer made an order then ended up fighting with the cashier which was the Shift Manager. This McDonald's manager was very unprofessional, the way she handles customers was zero rating. She called the customer ugly, telling the customer to shut up. Gosh who does that. I wish I had enough space on my phone I would've recorded her. This manager is a ** in her mid 40's. She's very unprofessional, she has no filter, no respect for customers, she seems to have anger management issues. I hope McDonald's would review their cameras daily to watch her behavior then fired this manager. She wanted to fight the customers, very low life manager.

I went to McDonald's for Breakfast and I ordered the Big Breakfast that is pancakes, Eggs, Sausage, Hash Browns and Butter milk Biscuit. I paid for it but when the lady brought it to me the bag only thing that was in the bag was a piece of Sausage and a Biscuit. I ask her, "Where is the rest of the food." She says, "That is all you ordered." I said, "No. I ordered the big Breakfast." She called me a liar in front of 6 Customers and took the bag back to the back room. I stood there 15 mins and got nothing. I asked her, "Where is my food?" She says, "You're not getting any." So I ask her for my money back. She said, "You're not getting that either."

I visit our local McDonalds several times a week (I have 3 kids and they love it. 12 young and a teenager as well). Last weekend I went thru your drive thru and the nicest young lady handed me my food. In today's world that's hard to find. This past weekend we dined in in play area. The same young lady was working. I was ready to go and my kids of course were not. She was so helpful with my tray and cleaning up so I could get my kids out of the play land. I just wanted to say thank you for having such a nice young lady working. I did get her name this week. It is Hallie. Please tell her that great customer service goes a long way and is so appreciated. Her "Please" and "Thank You" and "have a nice day" was a great example to my kids.

VERY DISAPPOINTED by today's visit to my local McDonalds. Tried to use the mobile app for a "Buy 1 Big Mac Get 1 Free." I ordered a Big Mac meal with upgraded fries and shake, scanned the barcode for the free sandwich, only to be told that I wasn't allowed to do that. Was told that if I wanted the extra sandwich I had to buy each item individually rather than as a meal (At a higher price than the meal deal). The app didn't mention this.

I called McDelivery and placed an order for my meal and received confirmation my order will arrive no later than 45 mins. I waited an hour and tried to contact the McDelivery CS team again to find out what's going on and the agent placed me on hold to call the store where I was advised I will have to wait another 20 mins. to get my order after already waiting an hour. This is madness and I still haven't received my order. This order was referred to the Centurion McDonalds. Horrible service and to think I still had to pay a delivery fee after wasting time and money calling to follow up. Not one person had the decency to contact me when the line dropped.

McDonald's Centereach Wal-Mart - I bought a coffee last night and I asked when was it made. The Manager, an unfriendly frumpy mean faced woman told me it was made an hour and a half ago. I asked if fresh coffee was going to be made and she said: No. I said "I would then just get my coffee in the morning" and I took my cup.

The McMuffin breakfast costs $5.17. The cashier didn't know what that an Egg McMuffin came with ham inside. I told him this was their original signature breakfast. The manager told me because he was in training and he probably had never eaten at McDonalds before he started working, he wouldn't know. Then I asked for just a sandwich and coffee and it still came to $5.14. When I commented on the high price, the manager said it was due to taxes. I told the manager that I would just have coffee, but asked why she would hire clueless workers who had never eaten at McDonalds. The manager flippantly replied that she had never eaten at McDonalds either before she started working there. I told her to just forget the order and walked away. She continued to glare at me.

For some reason something told me to check my bags. I ordered a 6 piece kid's meal but the nuggets were not in the bag. Next he brought out a 4 piece. I ordered the 6. And the fries were cold. Very disappointed.

My husband and 2 friends were hanging around the dumpster area at McDonald's in Rancho Cordova CA late one night when a McDonald's employee on duty starting walking up to dumpster yelling out, "You **... better get your ** out of there." Kicks the door open which pushed the door inward knocking over my husband's bike and busting a glass bottle that also next to his bike! My husband leans over to pick up his bike. He is being strike by this employee repeatedly. He reacts by hitting back only to get this person off of him so he could leave after this employee leaving scratches and bruises on my husband face and arms! So my husband leaves.

I stopped at a McDonald's on Duke Street in Alexandria, VA. The air conditioning made it so cold that I did not stay long. The tables were dirty and the food did not taste good; probably a big sign of unhealthy ingredients. I should have stopped at a Wendy's or tried a restaurant. In the past I never even considered going to any McDonald's anywhere. I should have stuck to this.

Picked up a Crispy Chicken Bacon Ranch salad at the McDonald's on Stewart Ave in Garden City today (4/11/17 1:00PM) and was totally disgusted by the fact there were strands of hair baked in the crispy chicken coating, along with in the salad itself. Ended up throwing the salad in the trash. Stay away from this restaurant!! THUMBS DOWN RATING!!

When I visited a McDonald's for a Big Mac, I got some weird experiences. I asked for one Big Mac. But they gave a Big Mac with some mashed torn up meat. They also gave some extra fries which I didn't order. They also charged me for the whole thing. When I told them about the extra fries, they said they will take it back. When I asked them about whether they would reverse my charge, they said they would--but the truth was, they never refunded me. To make matters worse, I was using a Credit Card. How am I going to prove the extra charge was not me? No way! I will have to pay the money that spent plus interest. "Thank You McDonald's for adding more burden on me." I also asked them about the Big Mac, and they said that every Big Mac they serve is perfect. This is so silly. I don't know if all of their locations do this kinds of stuff. But this one did. Also for reference, it was a McDonald's in Chicago or Irving Park.

April 6 2017 I visited the McDonalds on 2472 Aloma Ave Winter Park Fl. I went through the drive in and ordered a small Frappe mocha no whip. I was told to pull through. 15 minutes later it shows up with whip. At this point I dont care about the whip. I continued my drive. Some 2 or 3 miles later I take a healthy sip and get these hard thing in my mouth. I swallowed but spit out some thinking it was just ice. Well to my surprise what I just swallowed wasnt ice. It was pieces of hard plastic. I took another mouthful and again the same plastic pieces so I spit all them out. I filled out the complaint online and have never heard a peep. I guess McDonalds just dont care anymore. Oh by the way complaint #** put that in your plastic Mochas.

They are trash and never get orders right. They said they would give a refund and they didn't. Their fries is cold. Their food is as fake as my ex-boyfriend's I love yous. They are worse than Drake's stupid cell phone song.

I went to the local Martinsburg, Pennsylvania McDonald's franchise recently and the service was just absolutely horrendous! I asked for a Large Shamrock Shake and a Grand Mac. I was there waiting, and waiting, and waiting. Finally after about 20 minutes, they shout my number, which was 222, and they hand me a big ole Medium Shamrock Shake and a regular sized Big Mac. I was furious! I was even charged for what I wanted, but didn't get. At this point, I was beyond fuming! I told them I've had enough, I'm done with you, and peeled out of the eatery. The only saving grace for this place was the quality of Shamrock Shake, hence the 3 star review.

After spending time at a friend's house we decided that we should all go get something to eat, so we get into his car and drive to the nearest McDonalds which was located in Rio Rancho. Once getting to the drive thru window we order a 30 piece nuggets and 3 big macs for all 3 of us. Once the order was place we drove to the next window to pay and everything was fine, and the cashier was actually very nice, but when we drove to the next window to receive our order we noticed the bag was pretty small in comparison to what we ordered so we park in the parking lot to check our order. Upon checking our order we noticed that instead of 30 chicken nuggets and 3 big macs there was 20 piece nuggets and four chicken sandwiches which was incorrect so we pulled around to ask them to fix our order but refused because we threw the receipt out the window before checking.

We recently visited two McDonald's stores. The first one was in Washington Court House, OH. We ordered one cheeseburger with mustard, ketchup and pickle and one plain. As we drove away and passed out the sandwiches we discovered that both had mustard, ketchup and pickle. The buns were cracking because the bread seemed too old. We didn't complain as we realize mistakes happen but we then went to a McDonald's in Milford, OH. We ordered a cheeseburger with mustard, ketchup and pickle, an egg and cheese biscuit and two breakfast burritos. The cheeseburger had everything on it including onions so my grandson had no sandwich to eat, the egg and cheese biscuit was cold and the burritos were cold and hard. I almost quit going to McDonald's because many times if you order a breakfast item it is cold and hard. I am disappointed in the attention paid to orders and the freshness of the food items.

They need to change the menu up. The Sausage McMuffin and McGriddles sound like the same thing and I get them mixed up. I always want a Sausage McGriddles but say I want a sausage McMuffin because they are so much alike. It would be greatly appreciated thanks!!!

Date of incident: February 23rd. Time of incident: 4:10 PM CST. I am REPULSED. Famished beyond belief, I ventured to my local McDonald's in the hopes for a good meal. I spot the quarter and exclaimed, "I must have two!" And so I ordered two quarter pounders with NO slivered onions, and their beloved shamrock shake. It took practically EONS for my food to even reach the counter, to start it off. I was so flustered I simply snatched the brown paper sack and was out the door in a jiffy. After devouring the first pounder, I reached into the bag and much to my disbelief and disgust there was not another quarter pounder awaiting my grasp. I immediately grabbed my receipt, and it was the jack of all trades! I HAD ordered two and was charged just so. Mcdonald's will never receive another PENNY from my leather clutches EVER. AGAIN.

Whenever I ask for a nice, sweet, and creamy ice cream OF COURSE I would ask for some complimentary sprinkles. BUT NOOO and I know I am not the only person who has this problem at their friendly neighborhood "McDonalds". Now, I know some people don't like them BUT I DO! And I have gone to the very facility and they still have not changed their horrid ways. Just like in this photo. Hopefully this review will change the blind eyes of this terrible problem.

Saturday, February 11, 2017 11:10 A.M. McDonald's. 2362 N. Main St. Warsaw New York 14569. After having to fast for a medical test, I was really looking forward to McDonald's for lunch. I entered the store at approximately 11:10 am. Upon walking in, there were about half dozen people waiting. I waited my turn as their orders were taken and fulfilled. As I stood there waiting, and the other customers proceeded to take their food and leave, I was never asked by anyone if they could take my order. I continued to wait. Patiently waiting for someone to ask to take my order, another customer walked and was immediately asked for his order.

Well, where should I start? First, as soon as I walked in McDonald's, on February 8th 2017, I noticed ONE manager running a crazy shift. She managed to get everything done! GREAT JOB! The dine in was incredibly clean and she seemed to be ready and on fire!, However then around my arrival time which would have been around 6:25 pm. I walked in McDonald's I felt this manager was extremely stressed out.

After I had gotten my food I had ordered I looked at everything in the bags and the mighty kids meal. I found out they gave my son which is 10 years old a freakin toddler cup which looked like a sippy cup. I asked them if they had a Lego Batman toy, they said, "all we have is the cup." Also they told me to go to another McDonald's to trade it out for something else. The girl I talked to had a totally unacceptable attitude. I am not done with them yet.

I really should blame myself for giving this location a 3rd chance but it's less than 3 miles from my house and we were supremely hungry! If only the service was bad I might just have given up going there and would go to another McDonalds location, however, the food was also sad. Ordered two Quarter Pounder meals, medium soda, small fry, and 20 piece chicken nugget with BBQ. Lastly ordered 3 hot fudge sundaes for dessert. Nothing was special order and we were the only people in the location (inside) at that time. I had to interrupt the conversation about a cell phone they were looking at so I could place my order and even while placing my order the ladies were carrying on their conversation as if we weren't there.

Every time I go to McDonalds and I mean every time they mess up my order. I am sick and tired of them and then when I say it's wrong I get an attitude... Once I received wrong order and asked to speak to manager and got an attitude from her too. They are slow and once when I had to wait for food they had me wait by the door well they forgot about me. I had to call after 15 minutes of waiting to see if I am getting my food and then waited 10 more minutes. Horrible.

I paid with my credit card at Ewing NJ McDonald's. Two days later, someone made an unauthorized telephone purchase at Nike for $196.00 delivered to an address in Ewing. The card never left my possession except for when I handed it to the McDonald's cashier.

Just take what they give you and don't ask questions... or they will call the police. Seriously. So I ordered four cheeseburgers with only cheese. I got one cheeseburger with only cheese and three with ketchup onions and cheese. Clearly they just didn't care. It wasn't that they thought I just wanted only one with just cheese or the other three would have had mustard and pickles too.

I was writing a complaint about the store manager at the Waynesboro McDonald's. I really feel like she has a very bad attitude. She does not treat customers or employees how they should be treated. She acts as if employees are her personal workers as if she is the owner of the store. I understand that she is the store manager but really feel that she could treat employees a lot better. She really makes McDonald's hard to work at!!! I really think she should really look at how she treat the employees!

The reason I'm making this complaint is because I'm sick and tired of getting coffee cups that leaks. It never fails. I've have try different locations in the DC area. It has come to me buying a coffee cup and pouring the McDonalds coffee into it. Please fix this issue. Thanks.

My son was only 14 (a month away from turning 15) and wanted to show some responsibility and put a little money in his pocket. He filled out an application and got the job within a week. The first red flag came when he handed me his direct deposit authorization form and said he didn't need it anymore, the manager took a picture of the form with her cell phone and said she would forward it to corporate. 3 weeks later, he never received direct deposit into his acct. He told the manager, which told him he would get paid "next time". My son wanted me to let him handle it. So I waited. 5 weeks after starting his job, he still wasn't paid. Okay, I had to intervene. The store had their phones off the hook. Busy for hours and hours. So I called the owners of the franchise.

I really upset at the level of disrespect, lack of customer service, and unprofessional way I was handled this morning 1/5/2017 at this location. I called on 1/4/2017 and asked to speak with a manager. Francine answered and I explained to her my frustration. I told her that lately when I come to that location the person making the oatmeal puts so much liquid in it it cannot be eaten. I know that there has been times when it is correct and it is the one thing I can eat for breakfast because I am on a restricted diet. The manager told me to come back the next morning and to let them know at the window.

I got a cut on the top of my index finger that required 4 stitches and severed nerves from a sundae cup. I was offered $100 and food coupons, and was refused a claim with their insurance for it. I was given the runaround and even a phone call requesting info on what happened that when I tried to reach this individual, they didn't exist. I spoke to one of the managers. He tried to talk me into sending the cup. When I decided not to send the cup McDonald's has been ignoring me completely. I am a very concerned person about the safety of these cups and the millions of little hands every year that they end up in. McDonald's doesn't see the importance.

Well I have not stopped at McDonalds in over 5 yrs, and with that only place to stop on my way home from the airport, I stopped to give it a try. Well I know McDonalds is not a gamer's job but it's a perfect start job, I have been there. So with that being said, I went to the drive-through and ordered a number 1 with extra pickles, ok so that is not hard. Get to the window and no one else in line but the truck behind me. Well when I get home I find that I got two cheeseburger sauce. One with a label saying extra pickles. OK so I bit into it to only find ketchup and cheese, no beef patty, LOL OK. Grabbed the second patty to have a label that says no pickles, OK so I take a bit and it's cold and find only pickles.

250 Whalley Ave, New Haven, CT 06511 - I and my wife went through new haven on a charter trip early in the morning. We did our drop off students then went to Mcdonald's on Whalley avenue; we bought two apple juice, and two sausage egg muffin, no cheese... after we got our order and went outside in the bus to eat, both sandwich has receipt that says no cheese??? But yet still, one of them has sausage with cheese and it was missing the egg... so I went back inside then tall gentlemen took my sandwich, went to the person making the sandwiches gossip something to her, brought back a sandwich. "Sorry, sir", he said... so I went back out to eat again... and noticed the egg was still missing from my sandwich... totally piss me off. These people can't make a sandwich - also charged me full price.... 3 dollars plus, while my wife sandwich cost 1.00 probably also make up the price.

14985 US Highway 17, Hampstead, NC 28443, United States. Went and got a medium frappe and a ten piece nugget, was told or would be cooked to order. When I got to the window it was already ready so I forged maybe they had then in the fryer already and they just came up! Negative, my nuggets were hard as rocks and cold. I called them not even 5 minutes later to tell them I wanted a refund or fresh food like they said and she tell me they were cooked fresh she cooked them herself, wouldn't give me a name. I drove back and they're closed. Pulled up to the window and they are all arguing with me. All I wanted was a refund. Mind you I'm pregnant and it is against the law to serve old food so if I would have gotten sick because of that... lawsuit. So I will return in the morning for a refund and to speak to the manager 12/28/16.

This just happened to me a couple of days ago. I don't know where management gets their training. I was hired to work there and my training consistent of watching training videos. And was given the challenge of frying the fries. When you're with someone in the beginning everything is much better. But my second day I was left on my own and it was a total nightmare. The staff managers were ruthless. I had to multitask which was not a problem but we were short of people that day. And trying to fill the big vats of fries and fry them at the same time. I never came across a group of mean spirited individuals in my life. No wonder the service is bad and the reason is because they can't hold on to people let alone able to treat them right.

On my way I passed a freezing cold Veteran. I and I asked if he would like a cup of hot coffee. He said, "Yes, please." I went to get my coffee and then also ordered his. The manager asked if I wanted cream or sugar I said "I don't know. It's for the vet outside." To get to the point no one dictates to me what I do with my money. That McDonald's is very prejudice against vets. He was sitting on the sidewalk not even their property. Doing nothing wrong. Manager telling me, "You can't buy him a coffee." I support our vets. That manager has a job because our vets fought so you could work, not so you could dictate to someone that they can't buy a simple cup of cover. I was a serious customer there. No more, never going back. McDonald at watt ave by bowling alley. Country club. Goodbye McDonald. Starbucks here I come.

I went to the McDonalds next to the Vineland outlets in Orlando, FL. McDonalds has all day breakfast and I went in with a coupon for a free coffee when you buy a breakfast sandwich. The manager comes up, because McDonalds is the only restaurant where the cashiers can't do coupons themselves, and tells me that they can't accept breakfast coupons after 11 and their register will not process it. Despite that they sell McMuffins, the sandwich I ordered, all day and that nowhere on the coupon did it say it was only valid until 11. I don't know maybe that is policy and I'm just the dumbass but since that wasn't on the coupon I feel that instead of breakfast, that manager was serving me some fresh cracked **.

McDonald's has come out with a new coffee cup for Xmas that has the possibility of burning if put in a microwave for any reason. The cup also softens up without notice, so it may be used only once.

I ordered a double quarter pounder and large fries. I paid at the first window. When I got to the second window for pick up. The female was nasty with me when I asked why I had to park for just a sandwich? She stated "I don't make the food and you need to move over to the number 1 parking spot." First the McDonald's at State Rd. And Lansdowne Ave. was not busy even when I pulled in at 5 pm. There were no lights on outside the business. This location is a big hangout for juveniles and I feel that I should not have been treated that way. The female that brought my food out to me which was about a minute threw the bag at me and walked away when I wanted her name. I will not go there again and will also tell others not to go there. Bad experience with bad employees. I cannot even read the receipt because the printer cartridge has to be replaced. I do have my receipt.

My wife and I visited the McDonalds Restaurant number 17075 at 3 N Wilbur Shaw PLZ, in Rolling Prairie, Indiana, 46371 on 12/03/2016. This store is on the Indiana Toll Rd. I80 West Bound. I would just like to congratulate them on being the worst McDonalds that I have ever stepped foot in. I have been to Africa, the Middle East and Europe and never before have I never been served such garbage. I am keeping the receipt as a reminder to never step foot in another McDonalds.

WE QUIT BUYING AT MCDONALD'S. The fries are soggy, white... not golden brown and never crisp. They are of poor quality compared to BURGER KING, WENDY'S and mom and pop restaurants. No crunch. The fries shown on the Today show today are as far from reality as I am from Mars. Cook them longer or just make thicker, better fries!

McDonald's has a great looking app, but in the Columbia S.C. area looks don't matter. The app works perfectly while I am in my home or not connected to McDonald's WiFi. But as soon as I enter any McDonald's in Columbia I get an SSL error. I even tried writing down the code to one of the offers before entering the restaurant and gave it to the cashier when ordering, but it was turned down by management because I did not have the coupon on my cell phone. I have tried to use the app at multiple restaurants with similar results. Only one Manager gave me the offer without the coupon.

I love pickles on my hamburger so whenever I go to McDonald's I always ask for extra pickle but they only gave me like a few pickles. Sometimes they gave me more pickles but one time I got no pickles at all. So please McDonald's if you're reading this please give me extra pickle because I love pickles on my hamburger.

I am a disabled 57 year old guy. I was treated not good. I was shoved a coffee and sugar nearly in my face from a employee. His name is Adam and the manager at the time had words with him. The few times after that didn't see him. Then when I did I said "I don't want you serving me." He said "well go somewhere else." I asked to speak to the manager and was told to go somewhere else and I was banned. The head office said no one gets banned for life. Well I am. I think it's appalling. I am disgusted as I have been treated as because I am disabled. I have not been to McDonald's since they will not let me speak to the CEO. Appalling.

Around about 9:09 pm, I went to McDonalds on North Slappey In Albany, GA near Fun Park. I ordered a Fish-Filet Meal in the drive thru. The girl gave me the order and told me that they were out of Fish-Filet boxes so they had to place my order in the spicy chicken box. So I left. When I got home, it was spicy chicken in the box. I called to speak to the Manager. That was the one that answered the phone. She sounded as if she was still in high school. I proceeded to tell her what happened and when I was done, there was this long silent on the phone. So I asked how she was going to correct this. She said, "Bring it back and you can get your fish sandwich." I said, "I am all the way on the Eastside of town." She said "Bring it tomorrow if you want your fish sandwich."

Since McDonalds did away with their Clubhouse Burger what is left are basically burgers with pickle relish or salad dressing! WHY?? What are they thinking?? I'm off to Burger King. They lost a customer!

Every time you go in the McDonalds in RIDGELAND SOUTH CAROLINA they never take time and say hello or hey it always what ya want and if they mess up on something they start cussing and you always have to wait 20 minutes or longer for your food and the manager kenneth ** is so rude and no repeat for me cuss people and I have call a few times about all of this but I guess it wont change.

I went to the drive-through at McDonald's on West St in Waukesha, Wi. Sat at the terminal for a minute then said is anyone there 3 times. When the worker did answer the response was, "Can I take your order?" in a rude way. So I gave the rudeness back and then was told to move to first window to place order, then ask to speak to manager and I went inside to speak with the manager. The worker came out and started talking in a loud voice and cut me off when speaking. I then stated I was leaving and going to file a complaint. Then I yelled back and said the customer is always right, and the worker then proceeded to yell and I then left with not being able to talk to a manager or being able to order either. I don't know what training they do for the manager because that worker was out of control verbally. I will not go to a McDonald's ever again. It is sad that these places the customer service has went right out the window.

Went to McDonald's in Little River, SC with my wife, she ordered the all American burger with fries and I ordered a cheese burger with fries. The meat somehow does not taste like the old delicious flavoring it had years ago. The bun was tough to chew and so was the french fries which were cold. My wife fell ill after eating her meal. Don't think I'll be going back to any McDonald's again.

A few weeks ago I bought food during lunch time and we I got to work I notice half of my food was missing. At that point it wasn't worth me going back. Tonight I bought dinner at the same place... I'm all about 2nd chances. Well, my coffee and all of my food was cold... I was so MAD and I didn't Definitely wouldn't recommend it to anyone. If you're traveling and pass North Carolina by this one don't stop. It's not worth it. Here is the address - Crossroads Shopping Center, 975 Glenway Dr, Statesville, NC 28625. Phone:(704) 871-8545.

I was at the McDonald's on 670 Eglinton Avenue W in Mississauga, Ontario, Canada. I used a coupon for "any hot drink" to order a coffee with my food. Both cashiers refused and said I couldn't order a coffee with it. An employee had to come over and explain coffee is a valid hot drink to her. And McCafes, lattes were all listed on the coupon. After paying, I got my food quickly but waited over 10 minutes for the drink when the restaurant was empty. Both cashiers would not make my coffee. Another employee had to tell them to serve everyone their drinks and do their job. They ignored, so I waited a long time before someone else came to do it. In the end I was given the wrong items too. I have never seen cashiers so rude. Never going to that location again and I do not recommend it to anyone. YOU WON'T GET SERVICE.

I've noticed a trend at a local McDonald's at 5516 N Lamar, Austin TX. They will periodically cut off power to the receptacles in the seating area of the restaurant. The power can remain off for weeks. It's obvious who they are targeting with this strategy, disadvantaged individuals. I would be interested if this is a strategy repeated at other McDonald's restaurants.

After getting off work I stopped at McDonald's for some French fries. When I got them the bag felt cold so I tried a fry and it was cold and mushy. I told the guy at the window. He took the bag, closed the window and then came back and said he would take care of it. Well I pulled over to the side to let the other customers buy. Someone came out with a bag of fries. It felt warm. I thanked him and drove off. I stuck my hand in the bag and grabbed a fry to eat and it was warm, not fresh out of the oil, more like a microwave. They are soft and mushy. I filed a complaint with McDonald's and got an email back stating they were sorry that they couldn't meet my high quality standards. I didn't know cold, mushy French fries was their standard.

On September 23, 2016, on this evening at 9:50 p.m. I went to the Columbia, SC McDonald's on Elmwood for dinner on my thirty minute break. I drove through their drive-through and I order two cheeseburger meals with a double cheeseburger and a side of fries, and she didn't even give me any receipt. The food order came up to $14.85 and I ask her for it, and she walk away. As I waited for my food the women at the second window, who was not sure about what I had order, look very clueless. As I reminded her about what the order is, she proceed to give me the wrong order, and I mentioned it to her again that the order was wrong. SHE WALK WAY FROM THE WINDOW. AND THEN ANOTHER CREW MEMBER CAME BACK, and the same thing happens again -- they gave me order that wasn't mine. And the food was very cold and bread was hard. And I did even noticed it until I got back to work.

Went to McDonald's in Maple Grove, MN (twin cities area). I was the only customer in the store, perhaps 3 cars in the drive through on a Sunday at 11am. There were two girls behind the counter one leaning on some equipment another sweeping a very dirty floor. I was not acknowledged for at least two minutes. Finally one of them walked over with broom in hand and asked me what I wanted in a snarky way. I was told the egg white muffin was not available at 11:10. She typed in the corrected order while holding the broom in the other hand. She accepted my twenty into the till one handed and threw my change in a pile in front of me and walked away. Terrible customer service. I should have yelled.

I bought a quarter pounder, fries and a drink. Ate half the burger. I found a growth that look like something out of a sci-fi book. I just couldn't eat anymore. It turned my stomach.

This morning at 10:50 I went to the Waynesboro Georgia McDonald's for breakfast. Signs all over saying breakfast all day. The mgr was very rude and said they don't serve breakfast all day. When I said that "the signs say you do," she got snotty and said, "Well we don't." People behind me ordered breakfast and she served them. I refuse to go there again. She had no name tag on so I couldn't get her name. But, they lost a customer for life! She definitely needs some customer service training.

My friend and I went to McDonalds at 5526 Mahoning ave Youngstown, OH 44515 today 9/8/2016. This store is dirt. The floor was sticky they had fly strips hanging in the eating area loaded with flies. The pop machine was dirty with pop spilled and empty straw wrappers. There were very few people in there when we were there and five employees standing at the counter talking and joking. All the trash containers outside were stuffed full of trash, you couldn't get one more napkin in them if you had to. The bathroom, the ladies' bathroom was dirty and had no toilet paper at all.

Went to McD's this evening to try the two artisan chicken sandwiches.... Save your money and go to Chick-fil-a - you will save about 1.50 for the meal and there is no comparison. Won't ever eat McD's chicken again. The buttermilk crunchy chicken was overcooked and dried out. The grilled chicken tasted as if it had been marinated for days.... both disappointing.

I visited a McDonald’s in Two Harbors, MN and was short-changed $15.00. Of course, I didn't realize this until I had driven to my destination. The young kid at the register didn't give me a receipt or the change. :( He also messed up our other order and gave us "coffee with whipped cream" instead of our simple order of "coffee with cream". I contacted the Two Harbors McDonald’s via their website over a month ago and heard nothing back. I also contacted McDonald’s corporate office via their website and have heard nothing. I really don't think they even read the emails. McDonald’s has the worst customer service of any fast food chain out there!

After seeing McD TV advertisement for "2 for $5" sandwiches, planned a road trip to Toccoa, Georgia, (30 miles away from where I live), to eat there during the trip. CSR over drive-thru intercom said they don't honor it and suggested an alternative at a much higher price. Drove off immediately. Wish there was a site where local franchises that benefit from corporate advertising, then shaft the customer by not offering it, could be listed, so that you'd know who exactly offers what and save time and money by going to an alternative. Didn't know McD allowed this. In future, will note which FF restaurants are hyper greedy and go straight to the competition. Wish it was a law that you are legally obligated to honor specials if your corporate advertised them. Don't give me that "only at participating locations" excuse, either. Without the website I suggested above, HOW ELSE WILL YOU KNOW?

9-1-2016, a person was spraying toxic chemicals (i.e. weed killer) in the drive-thru area. This is black top and he was spraying very heavy in the crack next to the building a large amount of chemicals. Exposure to things like Round-up causes Parkinson's! Customers breathe that air right by the drive thru window! The weeds can't be that bad. Someone could bend over and pluck the 1 weed or 2 that may or may not be there. I won't be using the drive thru this week for sure. I'm a frequent customer (at least 2-3 times per week) and I'm very upset. They need to stop spraying chemicals and just pull the weeds.

I went to McDonalds recently and I had on a order 2 Apple pies. They did not included them in the order. There was 2 other times, they did the same thing. You know if the employees wouldn't play on their smartphones so much maybe they wouldn't forget on a order.

On August 20, 2016 at 3:18 pm I used the drive thru at 5004 STHY 121, Plano, TX 75024. Waited for a very long time for the line to move. Once I received my purchase and drove away, I realized there wasn't a single napkin in my bag. Since I planned to eat in my car, I was quite disappointed.

On Wednesday August 17, 2016, I visited the McDonald franchise at 159-01 Jamaica Avenue (located near the SS office) and prior to making my purchase, I requested the use of the bathroom and was told that I had to submit a ticket as proof of purchase to be allowed inside the restroom. I explained that not only did I have an emergency, but I did not wish to take my food inside the restroom and would therefore make the purchase afterwards. The cashier, supervisor and custodian all insisted that I could not use the restroom without presenting a ticket.

I have been a customer at this McDonalds for years and have always been impressed by their service. Recently the service of this location has sharply declined. Today I waited in the drive through for over 20 minutes just to get a beverage. When I finally got to the window I was given the wrong drink. I had to pull into a parking spot, unbuckle a baby from a car seat, (and I am a senior) to go in to get the correct drink. When I complained, the manager was quite rude and unapologetic. I am wondering if this restaurant is under new management.

Regarding the McDonalds at 7281 sw 8th st Miami, FL. I'm a senior and I ordered 2 senior coffees. The woman at the drive thru gave me the stink eye and said "no, only one senior coffee per person". Most McDonalds charge .69 but this location charges .79. The owner of this store is penny wise and pound foolish as I will never go back again. They have a Yelp review score of 2 out of 5 with most reviews being 1 star with horror story complaints. This store needs to be reviewed and investigated by the corporate office. The Health Dept should also investigate as one complaint on Yelp said there was human feces on the floor under the table. Gross!

This happened twice at the Mcdonald's in Jersey City N.J. Communipaw Ave. After purchasing #2 meal instead of giving me two cheeseburgers they gave me 2 McDouble. When I complained the manager said they had no more but then replaced them also. The discount is not really a discount if you get a $1 off. They then get it back by charging you the tax afterward & when I paid the girl at the window she purposely dropped my change & didn't even apologize. I will never return to that location ever.

Got everyone breakfast this morning. Chicken biscuits were burnt and not eatable. Whole order sucked. Will not go back to that location.

While attending class at UB, I decided to take in a late lunch and proceed to McDonald's (NF Blvd & Maple Road location in Amherst, NY.) The store appeared to be clean so when I went up to the counter to place my order, I was surprised to see two (2) employees passing a partial brick of cheese back and forth as if it were a football game. The cheese hit the floor and the employee who dropped it simply put it back on the table and continued to use it while preparing food! Disgusting!!! I then turned my attention to the cashier and requested to speak with the manager on duty. She informed me that he was back in the office on break and if I needed further assistance, I was to call (716) 833-2159. Never ever again will I visit any McDonald's.

I stopped at the McDonald's on 61st street in Merrillville, Indiana. First, the young man cleaning the tables and booths needs to be complemented, polite young man!! The counter staff is another story. I walked up to the counter and there a blond woman (possibly a manager) was having a hot discussion with one of the employees. (Maybe we could do this is the back room???) The blond who I assume was supposed to take orders was watching them with her side to me. Two other employees were standing there behind the counter, one of which was sucking down a McDonald's drink. I asked if there was someone taking orders, and they acted shocked, one young man shrugged his shoulders. I told them I would go somewhere else!

The one on 17th Street and Union Square has the world's worst customer service. Few of the staff and managers on polite. Majority of them speak Spanish and talk about the customer in their language. The manager didn't realize I understood Spanish and proceeded to say terrible things about me. My problem was not receiving a salad dressing with my order. I asked the cashier first. She told the young lady to make me paid for their mistake in Spanish. I had to paid for the salad dressing.

I purchased breakfast from the Donaldsonville, La location and received a counterfeit $5.00 Bill. I didn't know at the time. Later, that same day, I went to another location-O'Neal Lane in Baton Rouge, and paid with one of the bills I received in change from the other location. The manager rudely approached the window to inform me that one of the bills was counterfeit. I paid with another bill and got my order. I called the first location and spoke with a manager, there, explaining I received fake money from his location. He said bring in the bill and they'd give me my money back. I went in to speak with the manager and she was still rude and threatened to call the police.

Honestly I think this was the last time I go to McDonald's Deception Bay, Queensland. I just ordered a large cheeseburger meal extra mustard & a sausage muffin with extra cheese. First off. I go through the drive thru when there are a lot of cars because I figure I will get fresh food... NOT!!! There was 10 cars in front of me. My whole entire order was cold to the point where I don't even want to call up and complain because I am sickened! Muffin was so cold and the sausage just looked that old and tasted chewy.:S Next was the cheeseburger meal. I ask for extra mustard every damn time & they give me extra tomato sauce again! To the point where it was inedible the sauce was everywhere!! Bun was wet from sauce, patty was so cold & tasted so overcooked & the chips... far out... thought I would at least get nice hot chips. They were so cold and hard and weird tasting I literally just threw out around $10 worth of food!!!

The manger female that's work evening is very rude and disrespectable. She throws people out when it hot outside. She won't let you use the bathroom. And she don't like kids. And I know this because of my grandbaby. She tried to put us out of McDonald's after we order our food because we was done. She need to get fired or she need more training. She cuts the wifi off which that's not what the McDonald's code is. Something need to be done with her. She's on 24th St. and Van Buren in Phoenix, AZ. Lose her or give her more training or you will have a lawsuit on your hands because of her.

7/12/16 10:30 AM store in Palmdale, CA on Avenue N. McDonalds advertises all the upgrades they've added yet it still takes 10 min to get through the drive-thru line. 2 cars in line (mine being 1) and front person ordered coffee drinks which takes a hella time to make. Meanwhile my breakfast sandwich was burned and cold. Also the pricing at this site is ridiculous. $4.50 for the individual sandwich ($8.00+ for the combo). Lastly when I got my food the workers (females) did not have hair coverings and their hair was loose over the food. Kinda made me nauseous. I didn't get a receipt with my order.

Stopped at McDonald's as was in a hurry. I like their fast service. I also was hungry. So the Filet-O-Fish which I like sounded great. I always order extra tartar sauce. NEVER have been charged 30 cents. I order the 2 for $5. So was charged 60 cents. It's a condiment. I wouldn't have to order extra if they have enough on it like the picture on the TV commercial. Not even close as you don't see any tartar sauce unless you remove the bun to see it. So the extra tartar sauce I paid extra for pissed me off as it's a condiment. One fish had a good amount like you would expect in the first place. The second fish they only put a small amount extra. I will not pay extra again. So I will not be ordering fish again. I paid cash and had to ask for my receipt. They printed a duplicate when they handed me my food.

Mcdonalds. Red Bluff Ca. While eating lunch with my mom I returned my messed up daily double. A few minutes had passed and I'm like "My food is getting cold." Next thing I know the manager or whatever she is hands me 2 bags - one with my burger the other one empty. She says "You have to leave or I'll call police." I'm like "Why?" She says I was being rude to her employees. I'm like "What? I have never cursed, yelled, screamed at anyone at this McDonalds." She humiliating me in front of other customers. NEVER GO TO THIS MCDONALDS. Employees are very rude.

Store number 36140. Manager was very disrespectful and unprofessional. Ordered 4 burritos. They were hard as a rock. Paper wrapping was stuck to the food. When I called the manager was very immature and disrespectful. He did not apologize at all for the issue at hand. I want to warn everyone to stay away from this McDonald's because of this person's attitude.