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Overall Rating2.5 out of 5
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McDonalds Reviews

ConsumerAffairs has collected 1,438 reviews and 4,254 ratings.

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Reviewed Aug. 24, 2023

I went to the McDonald's in Fountain Inn SC 300 MCCARTER Road Fountain Inn, SC 29844 around 8:00pm EST. It was a little busy, however, this was an extremely smooth-running shift. Everyone was in place and did their job accordingly. My order was an online order and my food was very fresh. While I was waiting for my food, I had the opportunity to watch everything and everyone. I would like to recognize the manager **, ** and the rest of her team. Her back line (cook area) was very structured and kept the food fresh and coming through so there wasn't a long wait time.

** (back line) was very calm, cool and collective and didn't break under pressure. I'm not sure if he is in a leadership position but it would benefit if he was, so he could demonstrate to other employees what it takes to keep the ball rolling in a very fast pace area in Mcdonald's. I have visited several Mcdonald's and was once a manager myself in a different location, and this, by far, was a VERY good experience. Even though it was a rush time everyone had a positive and pleasant attitude. I was Very impressed!!!

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Reviewed Aug. 20, 2023

Indulging in the Spicy Grilled Chicken Sandwich at McDonald's in Highland was a culinary adventure. The first bite into the tender, juicy chicken revealed a burst of flavors that danced harmoniously on my palate. The spice level was just right – enough to excite my taste buds without overpowering the dish. The sandwich's crispy texture added an enjoyable contrast, making each bite a delightful journey of sensations. The Highland branch's service was swift and friendly, enhancing the overall experience. If you're in the mood for a satisfying, zesty meal, don't miss out on this gem amidst the fast-food offerings.

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    Reviewed Aug. 17, 2023

    This morning, Aug 17, 2023, at 8:10AM I came to located at 2105 Richmond, No.10357 and I witnessed an extremely kind and friendly cashier who was a smart leader. She looked right at customers, listened and helped.

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    Reviewed Jan. 24, 2023

    Today I got McDonald's, as I drove off and parked in a nearby store's parking lot to eat, I discovered that the food was so good that my soul ascended to God and I spiritually high-fived him. Great job.

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    Reviewed Nov. 2, 2022

    I recently had dental work done so my eating options are limited but I'm addicted to your bacon egg and cheese biscuit but I finally got a half decent breakfast today. The biscuits were really soft edges not hard and I was able to eat it without hurting my gums. Thank you.

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    Reviewed Sept. 23, 2023

    I said very clear in the drive-thru that I wanted a double cheese with ketchup only, no onions or pickles, but when I got home my burger had onions all over it and pickles. I don't care enough to drive back to the location on Lindbergh, but I feel like the younger aged cashiers should care more about the order so that mistakes happen less. I work in food myself, so I understand getting something messed up, but mistakes should happen less and less.

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    Reviewed Sept. 16, 2023

    Me and my friends wanted McDonalds for lunch so we ordered it on the app and had to go to the restaurant for pick up. I wanted one of their apple pies and when I went to eat it, it was burnt. Not edible at all to the point where the cream in the middle was curdled. I also ordered it as an apple pie and it WAS COOKIES AND CREAM. NOT EVEN APPLE PIE.

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    Reviewed Sept. 11, 2023

    I recently placed a mobile order. It defaulted my location to closest site, but I was headed to another location across town. My mistake for not verifying, but when I got to the wrong location looking for quick resolution, I waited in line for 20 min while the cashier staff were not helping customers in line but filling orders. It was the craziest environment, the manager watching the frustration of people like me in line but doing nothing about it. When I finally got to my turn, the cashier told me to go to the correct location. Nothing she could do. For a single cheeseburger, this seemed like a ridiculous ask. Me to drive across town for 1 item they could have filled but refused due to following process.

    I then drove across town, did the check in from the app and it hung so I had to go in store to get my cheeseburger. Asked to see manager, she did nothing to even apologize for the issues, she basically told me to leave. I was not rude nor angry. This was a total waste of 30 min of my Sat afternoon and I will never step foot in another McD restaurant after this. The app could have allowed a change in location which would have solved all of this, but the staff told me that's third party. They have nothing to do with it. Fine but take care of your customers.

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    Reviewed Sept. 11, 2023

    I get to McDonald's every morning at 5:10 5:15 every morning. I don't understand why I would get burned and dry sausage. I'm very disappointed in price and service. I get the same thing everyday. Almost every time it's the same.

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    Reviewed Aug. 29, 2023

    Traveling through North Carolina and stopped in Sanford for something to eat. No employees in sight at the front and had to order at a kiosk. Was more interested in getting something to eat at an adequately placed restaurant, and didn't feel like expanding my technology skills, so went to Bojangles and got a nice sandwich from a real live employee. Avoid McDonalds.

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