McDonalds

I enjoyed their prompt and fast service they provide. They were very generous and professional. They are very clean and honest atmosphere. I will definitely come back. Every time I come there they provide fast and courteous service, they are very friendly and are always in a pleasant mood. Their drive thru is very pleasant also, they provide very fast, waste no time.

Ok so, I eat at a LOT of fancy food at fancy food restaurants because I am rich, and so I was on a road trip and I was hungry, so I stopped off at McDonald’s, and I got a double cheeseburger with French fries, and OH MY GOSH! This was the best food I have ever ate. And I have PICKY taste. So if I say that I like this restaurant, so do you.

Coupons have been a big tradition in this family of ours. We have one kid named Jonn, one named Mildred and the rest we left at Home Depot as a punishment. The pancakes are my favorite. Make sure to ask for ketchup because for some reason they don't just give it to you with your pancake order. However ketchup on my pancakes gives me some pretty nasty gas. I timed one of my farts once after eating the pancakes with ketchup and it came out at 17.89 seconds. But it did smell good. Like I was saying with coupons you can get pancakes for nothing less than full price! Saved me a fortune! (So did leaving the kids at Home Depot.)

Went to McDonalds drive thru in Murfreesboro, NC on June 21 at lunch time. The lady taking the orders was very nice & accommodating. I had 3 separate orders & she didn’t flinch at that. She repeated it all back & was very efficient. The lady that took my money & gave us our food was also very nice & accommodating. It was such a pleasant experience that I will go back to that store again. Employees at other stores could learn from these nice ladies.

I sent this to corporate because I am not well, I was hungry and It took 2 people 3 trips to not get a hamburger. "Is this a joke??? Route 40 and 213 McDonalds in Elkton MD just served a dried up, bent in half hamburger, with no mustard or onions to my husband at the drive through. He brought it home and had to drive back to try again. They gave him another one in almost the same condition and he brought it home so I went back. The guy at the counter admitted he would not eat it (and it was better than the first one).

#McDonalds what is going on with Customer Service? Store on 1030 East University Ave refuses to make shakes simply because they don't want to clean the machine. I attempted to ask if they served Coke Zero & the employee at the window was so rude. I pulled up to the 2nd window after she refused to give her name. I spoke with a shift manager & he did give a contact# to Management with her name. I had to pull around again to place my order. I was visiting this location to bless some other fellow Vets with dinner.

So was accused of not paying for coffee by ** table server at McDonald's. The guy again for the fourth time bought us breakfast with extra large coffee. I went to get a refill and nobody would serve me. So the ** said I bought the coffee somewhere else and now wanted a refill. So I presented the receipt from the purchase and said the gentleman in the morning likes to buy us coffee and mcgriddles.... and they said well I had to get the refill in 28 minutes or being the store that I was in the store for three hours. Since 5am and it was now after 8 am so I said yes it takes me a while to relax. And no such time limit exists. This is a 24 hr McDonald's. So then nobody would give me a refill saying it had to be approved by the manager who then went to confer with the cooks.

How come every time I go to McDonald's the ice cream machine is always down? Especially after 8 pm. Literally every single time. If you just don't serve it after that's fine. But there has been many times in the last 5 years that I have noticed this.

My daughter had her 10th birthday party at the store and we were told that she will receive a birthday gift after approximately 1-2 months after her party coz they still need to order it. I’ve called the store 3-4 times already to do a followup after the stated time but they keep telling me it hasn’t come yet. Finally I talked to the store manager and she said she’ll give me a feedback at the end of the month which already passed and I still didn’t hear anything. I’m not pleased with this. I know it might not be much but the thought of your employees or company that hasn’t done their job is not acceptable for me who’s a regular customer. When I booked for the party they didn’t have the invitation for the theme we wanted. They just gave us what they had that time. I guess that was a sign that I shouldn’t have done my daughter's party there but I gave them a chance so this is where we are after the party.

Last night I ordered McDonald's via Uber Eats to my work from Bass Hill. I don't work far from the store, however was unable to leave as I was the only staff on duty in my department. I ordered a hot chocolate with extra chocolate & a banana bread. The hot chocolate arrived stone cold and the banana bread arrived severely burnt (I have a photo for reference). This is not the first time I have been issued poor service. I think it's time higher management made a few surprise visits to this store. Other issues I have faced over the past few months include:

I used this app for the most part successfully for more than a year. Then, for some reason, it stopped working and forced me to "upgrade." I did so and could never log in or sign up again! This is fraught with weird glitches, mainly on the link to verify. Now, I have 3 accounts, none of which allow me to sign in or login!! No support ever available either (tried many times). I guess they get you in and then spit you out!

I had expected Krispy Kreme's donut sticks, but when I had bought those 6 donut sticks, they were plain sugar, bread and cinnamon. Yuck! Never would I buy another donut stick the next time I do come around McDonald's. :( Please, do take them down from the menu, McDonald's.

HELLO, Myself Vivek **. I am from India, today I visit Shop No - 13 &110, Pavilion Mall Opposite Platinum Plaza, Sukhan, Cross Road, Nikol, Ahmedabad, Gujarat 382350 this McDo restaurants. And I face very bad experiences. 1st French fries not available (many time I face this issue)... McDo famous for this items, 2nd Mac Maharaja not available (high price item always). When I see any advertisement of McDo I just see this item first. 3rd quality of Mc-veggie low to low... Not explain to worst. 4th I see full people rush is full so they don't pack food and quality is so low.

I am aggrieved at the service I received when ordering from the McDelivery app at the Ellis Park (Johannesburg) McDonald’s. The order I had paid for was not accurate, was not delivered to the correct address and late. The reception I got from the store and the McDonald’s Twitter account in voicing my grievances was appalling and no remorse shown.

When I asked about a "senior coffee" the "woman" at the counter says in an undue attitude, "We don't give senior discounts & I have worked at all 9 McDonald's in Ocala county & none give discounts". This was on 4/17/2019 @1:48 pm....

Every single time I visit my local MCD's In Carmel Church, Va. there is an issue. I don't typically leave reviews or comments, but at this point it's getting ridiculous. Last night I was overcharged for my food. My total should have been $5 but I was charged $15 on my card. My order was mixed up with someone else's. My previous visit, the person in the drive thru forget my drink. I didn't realize until getting home. Before that, I waited in the drive thru for nearly 20 mins on a hot day and I get all the way to the window and the employee tells me their ice cream machine has been broke all day. The complaints go on. I really really wish that these workers at this location will get it together. My kids love McDonalds, but the service is so awful that at this point we choose to just go across the street to Wendy's, not because of the food but merely for decent customer service.

I stopped at McDonalds in DeFuniak Springs, Florida while traveling. I ordered a fruit and yogurt parfait. I was disappointed to see that the already small size cup has gotten even smaller, like half the size it used to be AND the price has gone up. Kinda sucks because I do like the fruit and yogurt parfait but I will not be ordering it again. To me it’s just not worth the $1.29 for maybe 5 spoons of yogurt, one mushy strawberry, and 2 blueberries. ????

I would go to this restaurant more than 3X a week. 2 out of 3X times I would get home and have to go back due to RAW HAMBURGER PATTIES OR HAVING TO THROW AWAY FOOD! So many time I would say no to onions, pickles, etc... Health reasons. Barely got what I order. Not getting all my food that was paid for, improper beverage served cold and old coffee when requesting hot. Burned bread covering cold meat when ask to be made fresh. Walked in sick, coughing, sneezing employees preparing food. Final straw I return cold burned food. Walking it in in the entrance a powerful stench of urine taking my breath away. Never again.

I've ate at McDonald's from East Coast to West for 35+ years. I'm in St. Louis Missouri now working and the locations off Parker Lane and the one on Bellefontaine owned by same owner is the worst service I have ever encountered in all these years. Very angry, hateful employees who are so rude. The order most always wrong. How hard can it be to get a Southwestern salad wrong...and half is usually missing. I know this is a rough area but there's good families who want friendly faces serving them the food McDonald's used to put out. This is just unbelievable service.

I have been a customer of their stores for more than 50 years. I have eaten at their stores in 27 states and in three countries. I started in the Bronx in 1967. I have never had a reason to complain until now. I have been complaining about the Store at South Semoran Blvd and Curry Ford Rd in Orlando 32807 for Ten years. The reason why is the Manager at the top just does not care about what you tell him. He will promise to fix the problem, but if he did I wouldn't still be complaining about the same problem. Rudeness and favoritism.

Pulled up to window immediately. The manager working the drive-through started telling my husband our order. When he didn't hear he politely asked the manager to repeat that and the manager's exact response was "I just repeated the order. You didn't hear me." My husband responded "Obviously if I'm asking you to repeat my order then I didn't hear." Manager then states "Have a good day. I'm refusing your service" and closes the drive-through window.

The service at this McDonald’s is appalling. This morning I waited in the drive thru for almost 30 mins with only 2 cars in front of me. Unfortunately this is not the first time the service has taken this long and as a result of this I was late for work. They need to get their ** together.

Absolutely shocking service in McDonald’s in Kilkenny. Waited for ages for food. Had to approach the counter then to be told they had no salad for my order. Disgraceful experience. Will not be returning again. Their ordering system was all over the place with staff walking around not knowing who was waiting for what. Disgusted.

We were enjoying our meal (order no. 355) that is when we found a bug floating in our cold drink. We took the glass of Coke to the counter where at first we did not get attention. After telling them for the second time, a person heard and took the glass from our hand, saw the drink and threw it away, offering us for a refill. As if nothing had happened. It is unacceptable to get such a disappointing service and then poor approach to even solve the situation. After paying for your order and then not getting satisfactory service is very disheartening especially from a brand like "McDonald's". This happened in McDonald's CBD Belapur, Navi Mumbai, Maharashtra, India.

McDonald's need to go back to basics. I've noticed over the last years that the cheese on their burgers and breakfast sandwiches and fish filet is not fully melted. Then I saw why, I observed that they remove patties out of a warming drawer, place the product on the bun and add a slice of cheese, not like before when they actually MELTED the cheese on the patty. It is like eating a pizza or grilled cheese sandwich without the cheese fully melted. Does NOT taste as good as expected. This is one of the reasons McDonald's is losing customers to other chains like In and Out which never lost their basics.

I asked for a hamburger with lettuce, tomatoes and pickles. A normal hamburger. I receive a sloppy slapped together hamburger with onions, pickles, and cheese and of course drenched in ketchup and charged 7.50 with small coke and fries. Come people with deserve better.

I strongly suggest you read this before using McDonald's horrible mobile app. On at least 5 occasions I have arrived at the restaurant and they said they had NO record of my order yet they charged my charge card. This happened at 4 different McDonald's. Each time the staff said there was nothing they could do about it even though I showed them on my phone the order processed. When I logged an issue on the McDonald's website I got a form response asking for the exact information I provided in the original ticket - clearly no one read my original message.

We go to McDonald's in Jane Mo. The last three times we had app ready to use discount and by time it was our turn to order MD had removed the offer. Complained to some guy named Joe. He refused to honor the offer. Wrote MD and they said app offers get deleted in the store like it was no big deal. More and more I am learning to dislike MD - terrible service, cardboard food and lack of care or concern for the consumer.

My daughter went to McDonald's tonight, waited 45 minutes for the food. Comes to find out they'd forgot her orders. And the restaurant wasn’t even busy. She saw some of the workers either on their cell phone or music earbuds in their ears. Had the manager out but she didn’t do a damn thing. This place is a joke. I had a complaint a while back, but never hear back from the corp. I've been stop going to McDonald for a long time now cause it's a joke.

This food chain is the worst I've ever seen in my entire life. I've been to just about every state except New York and Michigan and Wisconsin. I've ate at McDonald's across the U.S. because I travel for my job so I'm always on the go. I've went to numerous McDonald's and have the same issue. Every McDonald's I go to the service is always crappy. Customer service is very poor. The employees are always rude. Most of the time when you order food you expect to get what you pay for. They either hand you someone else's food or they hand you your food and leave things out of your bag. Such as this morning in Leesville, Louisiana. There is a McDonald's on Entrance Road and when I went there I first went there last night for dinner.