McDonald's Reviews

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About McDonald's

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McDonald’s delivers a broad range of fast-food items. Since its establishment in 1940, the company has expanded its menu to include burgers, chicken nuggets, salads and breakfast items. The chain also integrates drive-thru service and mobile ordering. It aims to provide consistency and speed while offering products like the Big Mac and Happy Meal.

Pros
  • Friendly and helpful staff
  • Good variety of menu options
  • Affordable prices for meals
  • Quick service during busy hours
Cons
  • Inconsistent food quality
  • Frequent order inaccuracies
  • Cleanliness issues reported

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McDonald's Reviews

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    Page 1 Reviews 0 - 10
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    PricePunctuality & SpeedRates

    Reviewed May 14, 2026

    If I could give zero stars, I would! Price point for food that almost immediately gives diarrhea and diabetes, slow service, and wrong orders. The McDonald brothers that started and refined the chain are likely rolling in their Graves. This place has become depressing to come to, look at, or Order from. The gray box you order from has gray food, gives gray feelings, and gray taste. The only color comes a few hours later. Fuck this place and their overpriced shit food. Though if you feel constipated, I encourage you to order anything that sounds remotely appealing. You will be disappointed, but you will poop.

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    Staff

    Reviewed May 14, 2026

    Three girls work at the Downtown location. I went there to pick up a DoorDash order. They treated me very rudely and told me that the order was not there; however, shortly thereafter, another delivery driver arrived, and they handed the order over to him. Please look into this matter.

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      PriceRates

      Reviewed May 13, 2026

      I've stopped going to McDonald's a long time ago. Low quality and yet they feel that they deserve to raise prices for bad food. I decided to give them a chance again by trying the Big Arch. I live about a quarter mile from McDonald's, by the time I got home it was the same thing as usual. $8 for a burger completely devoid of any heat. I bit into the sandwich and received a mouthful of cold bread and meat. I tossed it in the garbage. Do customers a favor. Quit trying something new until you learn how to cook what's already on your menu. I won't be trying your food again. It's definitely not worth the price. 🤢🤮

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      Customer ServiceSales & MarketingPriceOnline & AppRefunds & Payouts

      Reviewed May 13, 2026

      As I work a lot I eat several times a week at McDonald's, I've been going to the same location for 7 years since I am in a rural area and would need to drive 20 mins each way to the next McDonald's. On average I order 5 times a week through their app for the past 2 years. It's a good week if I get my half my order, missing an item or just the wrong order altogether. Usually I'm so exhausted when they give me just fries or a salad instead of my burger I just have a protein shake and go to sleep. Well tonight after getting just a bag with fries, I got home, realized it and went back to the store, where I spent half an hour being told I didn't place an order so they wouldn't just give me food.

      Finally they realized I did order.. You would think after 7 years they'd know me better than their own family, not treat me like I'm just passing through town. I don't have time to complain each time they mess up my order (2 to 5 times a week). But after seeing my app order and still getting nowhere. I tried to call, well they don't have any number to call as far as I was able to see. So I found a number on Reddit 800-244-6227, after my call I got an email from Pissed Customer, like a 3rd party. I even asked if I was calling for corporate complaints, the store, franchise etc. And received an evasive response "we handle all the complaints."

      I got the case number, verified the phone number. Still she led me to believe I was calling McDonalds. She asked if my number was the best number to call, I said only if caller ID says McDonalds, she had many opportunities to tell me where she worked. Don't get me wrong, this is still about the 200+ meals I've donated against my will to an income store without the ability to call customer service. Sure I could call the store but what is the point, there's no system of checks and balances without oversight and the ability to go beyond the store who has stolen from me for so many years.

      I am at my wits' end with McDonalds, you pay for something you are entitled to receive it, just as I'm not entitled to walk away into a store and take something because I'm lazy and the line at the register is too long. It blows my mind that it is seemingly impossible to call McDonald and inform them of, well, stealing, then arguing the ONE time. I actually drive back for my whole order (which btw the replacement burger was wrong.. Big surprise, and by the time I got home the fries they decided not to replace were cold and hard). So once again forced donation to a for profit company, and protein shake for dinner.. This is the McDonald on US1 in Port St John/Cocoa FL. If you go there, lower your expectations, they will mess something up. I uploaded a screenshot of all the orders on the app as far as it goes back but I have years worth of.emails with the same info.

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      Customer ServiceMaintenanceStaff

      Reviewed May 3, 2026

      Last night our order was incorrect, which happens. The issue was how everything was handled after that. When we called, we were told to come back, but there was no real effort to fix the situation properly. When we returned, the staff was argumentative instead of helpful, and the replacement food wasn’t even fresh. During the interaction, the situation escalated and my partner was physically assaulted by an employee. This should have never happened over a simple order issue. This location needs better management, accountability, and serious improvement in how they handle customers.

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      Customer ServiceStaff

      Reviewed April 28, 2026

      So here is my problem. The McDonald's on Wayne Memorial is very busy. I get that, but also understand my confusion. I ordered my food at 7:34 AM. I didn't receive my food until 7:47 AM. Several cars drove up in several cars. Received, they order after mine. They never brought mines out. My problem is, I had to call the store 2 different times only get hung up on by the manager. If I didn't have to go to work, I would have given her a big peace of my mind. And she would not have liked it. It is very disrespectful, but that's not the worst part, because I'm going on social media. And I'm gonna let it be known to play with somebody else.

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      Sales & MarketingOnline & App

      Reviewed April 22, 2026

      “Hi, I stopped at this location because of the Deal Days poster displayed on the window. I was then asked to download the app, only to find out the offer had already expired in February. Since the outdated promotion was still being advertised, I’d like to request that the deal be honored or that I receive a comparable courtesy compensation for the inconvenience.”

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      PricePunctuality & Speed

      Reviewed April 21, 2026

      The only reason why at this point they receive any business is because they are making sure a McDonalds is on every corner within a radius of 2 miles = Conveyance. I do not know how people can afford going there. The food is not good at All. It is a waste of money. I spent close to $14.00 for (2) toddler size fish sandwich and a small fry not a medium or large. This is frivolous spending when I can go to the store buy 2 bags of fries and a Fish Fillet box and can eat off that for weeks! I can go to a restaurant get a full meal with a selection of sides and get served and i will gladly tip. The food is awful which really pisses me off.

      McDonalds need to be ashamed of themselves. I rather gave that money to the homeless. I can afford to eat out every day if I want too. It is just me!! What about people with 2 kids or 4 kids they cannot afford to eat there. Why not get 2 Rossier chicken from the store, vegetables and dessert and anything else. That makes more sense! I only bought coffee from McDonald's. That ends now! Jaime Oliver was correct about McDonalds and he won that case! Google him up he is a Chef on TV. The only reason people/parents stop there is they are tired from a long day, and it is a quick fix for kids who will eat anything with they are hungry! It's the Brand is what you have for now. I can go to gas stations and get better food which is far less expensive.

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      Customer ServicePriceStaff

      Reviewed April 16, 2026

      The day shift manager at the Miami OK store is not very nice. When I called to talk to someone she said she was in charge and her name is Moe. She refused to give her last name and put me on the phone with her boss. I believe her name was Stephanie or something like that once again refused to give a name. When I asked for a phone number to place my concerns she said "you have to go through me for that and I'm not giving you the number". Very unprofessional in my opinion and would rather spend my money elsewhere. Not to mention there was one worker walking to work with her work apron on smoking a cigarette while walking and they just let her wear that same dirty apron to cook everyone's food. Do better you guys.

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      Verified purchase

      Reviewed April 16, 2026

      Tall light skin boy. He worked hard in after hours and served the right orders.

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      McDonald's Company Information

      Company Name:
      McDonald's
      Website:
      www.mcdonalds.com