McDonald's Reviews

Amanda was real nice and helpful. She made my order cheaper, saving me $3 by offering me a 2 for $6 deal. I would highly recommend anyone to visit this location. All the employees were nice, my food was hot and delivered in a timely manner.

I went to McDonald’s with my sister. We had a lot of kids. Food was missing so when my sis came to confront staff the lady came to front and said I read back your order. So my sister didn’t have the receipt. It was in car. She went to go get. The employee start talking bout her to all the customers. So I said she don’t have to steal and that’s not how you handle that. She started yelling at me so we go back and forth. Her kids come behind the register. All three. I have never felt so thrown in my life. I work in customer service. No matter how wrong the customer is I have to keep my composure in the end nothing got resolved. I will be speaking with general manager. Things have got to change in customer service. McDonald’s is awful now.

I usually come every weekend in which their wait (for just a coffee) is ridiculous. I spent 30 minutes waiting for a mocha. My order was placed at 9:26 & I got my drink at 9:58 only until I approached the employee after noticing that my # stayed in the EXACT SAME SPOT on their screen. Gave it a 2nd star because the employee did quickly jump in to make my drink.

Prepare for a chilling tale of horror and disgust. McDonald's, a place once associated with convenience, has descended into a den of filth and danger. Every aspect of this establishment is repugnant, and I implore you, dear reader, to never set foot in this wretched place again. From the moment I entered, a putrid odor assaulted my senses. The staff's lackadaisical attitude towards cleanliness was evident, with surfaces covered in grime and an army of flies buzzing around. This was a breeding ground for disease, a ticking time bomb of contamination.

The staff lied to me and told me my burger was being made, but 25 minutes later they still hadn't started it. When they finally did make my burger they had made it incorrectly, but at that point I just wanted to get home.

To say that I am dissatisfied is an understatement. I have always loved Mcdonalds but this one experience has completely changed my point of view. This afternoon I was on my lunch break and decided for once not to go to Wendy's... BIG MISTAKE. I ordered a Big Mac and was so excited to finally taste the special sauce again. But the moment I put it in my mouth I knew something was wrong. I started to taste the saltiest thing ever. I pull it out of my mouth and take the top bun off to get a better view. Lo and behold instead of a precious beef patty on that bun there was a raw CRAB!!!

I went to pick up Uber Eats order at McDonald's located at Heritage Woods Surrey. Assistant manager Komal was so rude. When I told her I am picking up two order with my order number. She mentioned in very rude tone,”I have 7 orders to prepare and wait.” Extremely dissatisfied with her communication being in management team.

I generally opt to go the route of speaking people's praises but in this case I feel it is warranted. I would like to first, acknowledge that the staff was very pleasant and did their job satisfactorily. This is a supplier quality issue that the staff is likely getting the guff for. Second, I’m not sure the employees should be taking any responsibility in the subject of my misgiving. Today, I ordered a deluxe chicken sandwich. What I actually received was a chicken nugget on a bun. It would have taken 4 of the same size pieces of chicken just to cover the bun.

Not only have their prices gone through the roof (literally cheaper to eat at a sit down restaurant and faster) but they also now ALWAYS make you park and wait for food. I’ve had wait times between 10-40 minutes. THIS IS NOT FAST. This chain/franchise has gone to trash and it’s time we all boycot.

We were at the McDonald's in Saginaw, Texas with our grandchildren. The staff was inattentive, they got our order wrong, the drink station sticky, the floors and tables dirty, the trash full, and the playground area was a mess as well. This used to be a well kept up McDonald's but no longer. When we talked to who was in charge they did not seem to care. We will travel further to another McDonald's for our grandchildren. Such a shame.

2 little bones found in Mcchicken. Bbit into it and hurt my tooth. Not suitable for children if eaten. Chicken was good though but again had bones in it. I had to spit out. Customer service was great and food was hot.

I ordered a Crispy Chicken Sandwich and it came with nothing on it except 2 pickles. No mayo or lettuce, nothing. It was overcooked and dry-like a salmon patty. I threw it away. Not a good experience at all.

I wanted to take a moment to recognize the exceptional service provided by one of your employees, Naina, during my recent visit to your McDonalds location. Naina's dedication to her role and her unwavering commitment to customer satisfaction truly stood out. Naina's welcoming smile and friendly demeanor made me feel valued as a customer from the moment I walked through the door. She exhibited a remarkable level of professionalism and efficiency, ensuring that my order was accurate and promptly prepared. Her attention to detail did not go unnoticed, and it significantly enhanced my overall experience.

Called in to cancel my delivery because ETA change 15-20 later. Agent hung up and when I called back, they indicated it's too late to cancel because driver pick up already. When I called the first time, the driver was not at the restaurant yet. So they ignore my cancel request so the driver can pick up the food so it's too late to cancel. Stay away from McDonald's delivery on their App.

I purchased chicken nuggets last night, as a treat to myself. To get a break from healthy food. Turns out the break wouldn’t last that long, till it broke me. I evidently received, what it seemed to be a mouses or rats Toe. Attached with a nail. Amidst in shock. I sat there thinking. Did I just eat and bite, Stuart little? Cause how the hell, does a Nail end up in food? If I knew how jaded, the food suppliers. Also how negligent, at their job they would be. I would have never ordered there.

Paid with card and of course no paper receipt. Was out of paper. They said no record of order. I showed them that it came out of my account and they STILL WOULDN'T GIVE ME MY ORDER. I WAS LITERALLY RIPPED OFF BY THEM FOR $5.08, NOT MUCH but the principle of it. They literally ignored me after I showed them the transaction. UNBELIEVABLE IDIOTS. MULTI BILLION DOLLAR CORP. HAS TO STEAL $5. WOW!!!!

I got there. We got into the drive thru. We ordered two cheeseburgers with pickles no ketchup. They ended up giving me no pickles on the first one, the second one there was one pickle and KETCHUP. It was terrible. The burgers in the commercials look delish but the ones in real life is tiny. It's disappointing. I ended up eating it anyway but come on. I mean the Sprite is good I guess but come on McDonalds. Do better. If there was an option for one star I would and don't tell me leaving no review is like zero stars. Ronald McDonalds is probably in the dispenser puking out all the condiments. DO BETTER MCDONALDS. IT S.U.C.K.S. READ THIS REVIEW. I WANT YOU TO CRY. Your Sprites are the best thing on your menu and they suck and don't say I'm just built different. Check all the other reviews. If you could spell out your menu it would be spelled 657576576 DO BETTER.

So hasn't anyone else noticed the way smaller quarter pounder buns? I wish they wouldn't jack up the prices and cut down on portions too. I mean we decided we will get our frappe and coffee needs here now and that'll be it. Nothing but disappointed. I'd rather you just jack up the prices then change surprisingly. Also cut the portion sizes too. And the worst thing for us is the fried apple pies they used to have were the best ever. I believe they screwed up big time going to them baked ones but we found they're same old tiny ones fried at KFC. I go by KFC every other day to grab them pies we eat like. 2 each every time too. I hate the surprise of the portion changes all of a sudden.

So, me and my friends just want some coffee at school, right? We Doordash some swag fries and coffee and you won't believe what happened. NO STRAWS. I understand that maybe you want to save the turtles, but how am I supposed to DRINK A BLENDED DRINK WITH NO STRAW??? HUH TELL ME??? You can't, you can't drink a blended coffee from McDonald's with NO STRAW. And you know what's even worse? This is the second time, the second time I tell yah. This is MY last STRAW. And while I was just trying to enjoy these beautiful god-blessed fries, I had to open a ketchup packet and while doing so, it went EVERYWHERE. And how am I going to clean this up you ask, well I'll tell yah. YOU DON'T. THERE ARE NO NAPKINS EITHER.

I said very clear in the drive-thru that I wanted a double cheese with ketchup only, no onions or pickles, but when I got home my burger had onions all over it and pickles. I don't care enough to drive back to the location on Lindbergh, but I feel like the younger aged cashiers should care more about the order so that mistakes happen less. I work in food myself, so I understand getting something messed up, but mistakes should happen less and less.

Me and my friends wanted McDonalds for lunch so we ordered it on the app and had to go to the restaurant for pick up. I wanted one of their apple pies and when I went to eat it, it was burnt. Not edible at all to the point where the cream in the middle was curdled. I also ordered it as an apple pie and it WAS COOKIES AND CREAM. NOT EVEN APPLE PIE.

I recently placed a mobile order. It defaulted my location to closest site, but I was headed to another location across town. My mistake for not verifying, but when I got to the wrong location looking for quick resolution, I waited in line for 20 min while the cashier staff were not helping customers in line but filling orders. It was the craziest environment, the manager watching the frustration of people like me in line but doing nothing about it. When I finally got to my turn, the cashier told me to go to the correct location. Nothing she could do. For a single cheeseburger, this seemed like a ridiculous ask. Me to drive across town for 1 item they could have filled but refused due to following process.

I get to McDonald's every morning at 5:10 5:15 every morning. I don't understand why I would get burned and dry sausage. I'm very disappointed in price and service. I get the same thing everyday. Almost every time it's the same.

Traveling through North Carolina and stopped in Sanford for something to eat. No employees in sight at the front and had to order at a kiosk. Was more interested in getting something to eat at an adequately placed restaurant, and didn't feel like expanding my technology skills, so went to Bojangles and got a nice sandwich from a real live employee. Avoid McDonalds.

I went to the McDonald's in Fountain Inn SC 300 MCCARTER Road Fountain Inn, SC 29844 around 8:00pm EST. It was a little busy, however, this was an extremely smooth-running shift. Everyone was in place and did their job accordingly. My order was an online order and my food was very fresh. While I was waiting for my food, I had the opportunity to watch everything and everyone. I would like to recognize the manager **, ** and the rest of her team. Her back line (cook area) was very structured and kept the food fresh and coming through so there wasn't a long wait time.

Indulging in the Spicy Grilled Chicken Sandwich at McDonald's in Highland was a culinary adventure. The first bite into the tender, juicy chicken revealed a burst of flavors that danced harmoniously on my palate. The spice level was just right – enough to excite my taste buds without overpowering the dish. The sandwich's crispy texture added an enjoyable contrast, making each bite a delightful journey of sensations. The Highland branch's service was swift and friendly, enhancing the overall experience. If you're in the mood for a satisfying, zesty meal, don't miss out on this gem amidst the fast-food offerings.

This morning, Aug 17, 2023, at 8:10AM I came to located at 2105 Richmond, No.10357 and I witnessed an extremely kind and friendly cashier who was a smart leader. She looked right at customers, listened and helped.

I buy breakfast and other meals for myself and grandkids and they know that McDonald's is out of the question due to everything tasting like syrup in breakfast menu and burgers are all way too small but pricey. This place is gone to hell in a waste basket.

Today I ordered the new cheesy jalapeño double bacon burger meal! First off they bring me a chicken sandwich with jalapeños tossed on top!! I come back and tell them I ordered a burger not a chicken sandwich. Then they bring me the burger. The squeeze cheese was freezing cold. The burger barely was warm so when I ate the burger it tasted cold with all that cold ** cheese squeezed on top! Ruined the whole experience of what that meal should taste like.

It was very bad, yesterday I went to McDonald’s around 7:50 pm for my break at work and I waited almost an hour to get my food and people were just doing other things instead of giving me my food. I’m not very happy.

I went to MD near me to redeem my over-the-phone resolution to a incorrect order. The manager told me that she could not find a slip to write to on for when I come to redeem the order, but let them know that "Teressa" said to give me another fish sandwich. The male at the register blurted out that, "She's lying! I'll take care of her when I see her, because the book is right here." I said, "Sir, I heard her telling someone that there were no more slips, so she'd write it on a paper." The male said it again, "She's lying!" I said, "Sir, whether she's lying or not, this should not be the way you talk to a customer about a fellow worker." He said, "I'll get her." I wanted to walk away, because his attitude was deplorable. I asked for his name to report the matter. He stated, "Go ahead and report it, I don't care." I took the bag and left. Never will I ever go there again!

McDonalds is not taking responsibility for their incompetence for my being burned by Hot Coffee in the drive thru on June 11th. They did not return my calls for weeks and now they just apologize for my “Inconvenience”. Seriously! I was burned, couldn’t work as I work on computer 10 hr days typing. Missed time with my Family and well as my SUV still smells like Coffee. My tears were real! My pain is real. I Matter!

Drive thru worker was rude as heck and on his phone the whole time. Manager was also rude. Her name is ** from Store 14491 Orlando FL. Nuggets burnt, no napkins and burger was very dry. Poor customer service ever.

All these foods suck because they don't have normal food. They put some ingredients that are not supposed to be in it. For example every fries usually have potatoes and oil on it, but McDonald's have like toxic in it and some ingredients that are not even a thing. The food tastes good but in reality it's not. So I suggested that we should eat McDonald's fries!

I always order my breakfast sandwich two egg biscuits subbed well done English muffins sub with round egg. It took me a long time and I only go to one McDonald's now because now they know me. It used to be they would continually mess up my order. Now when it comes to the hamburgers the quarter pounder meat is okay the 10 to 1 patties the small patties is nothing but junk full of additives and poison. When I say that I'm talking about chemicals that is not safe for your body. That is a reason why you can take a hamburger put it in the refrigerator for a year pull it out and never deteriorates.

I wrote down my order and handed it to the associate. Circled NO PICKLES. Quarter pounder with cheese had pickles, but wasn't bad after I removed the pickles, even though the meat patty was as thin as the one on the Big Mac. The Big Mac's bun was dried out and the fries were lukewarm. I placed my order around 4:40 pm and would swear it was all left over from lunch. What a disappointment that the prices have skyrocketed and the food was TERRIBLE!!!

A new Drive thru agent who didn't pick up 'two senior black coffee' yelled with starring eyes, "Why did you ran off (to next window to pay)!" And added while hand out the receipt, "Complete your order before you go!" And closed her window. Never seen any order taking agent this rude and what I got for Egg muffin thru app order were the toughest muffin ever. When we tried to cut it with a bread knife, it sounded like baguette cutting and the muffin was super chewy like a jerky. I don't get today's experience at this specific spot of McDonalds.

I asked if she could fill up my coffie more at the drive though. I asked because there was hardly nothing in there and she said no and I asked if I could have my strawberry smillie and she said pull up to number 1 because I still hadn't have my food 45 min later I go in to geet the smillie and they where just talking and on their phone.

I have tried using their app on many occasions. I usually stop for breakfast several times a week ... I have lost points... Number not working... Many reasons for issues and I have had the person at the window say they have trouble with it multiple times a day... This is ridiculous.... If you want to offer an app make sure the thing works most of the time... An occasional catch is one thing but this is almost every time I use it there is some sort of problem... Ridiculous ...

Yesterday, This was the first time that I placed an order online at McDonald's and I went to pick it up at the front counter at this particular establishment. When I walked in there, there was other people waiting as well. To my surprise, I could not believe the young people in the back that were working, they were talking very loud with cuss words so bad that you could hear it by the front door. For this, I will never go to that McDonald's again. That is very poor customer service. Plus to top it all off...The food was not even warm. This was at the McDonald's At 822 College Rd, Wilmington, NC.

On April 13, 2023 Island into the New Jersey location and spent $18.87 for two meals at the McDonald’s upon completing my meal. I went up to the counter to get a refill and was advised by the gentleman that they do no longer give refills. I’ve been requested to speak to a manager. The manager, with a very bad attitude, came up and said who wants to speak to a manager. I didn’t ask what his name was. He said he didn’t have to give me his name you’re the manager he said he was. I said I would like a refill. He said we don’t give out refills. You can pay for another drink, but it won’t be the full price I said you guys don’t give refills? He said we have not given out refills in about two months. I said, where is the sign that states no refills? He stated they didn’t have to put up signage. And then requested the number for corporate.

The app is kinda..well silly. An ice cream cone is like buck fifty, and you want 1500 points to get a free one? That's just silly. I just find it funny that such a successful company can be so cheap, 6000 points for a happy meal? I think these points should be carefully reviewed better.

I went to McDonalds, store 7231 in Ocala. The lady taking the order, did not apply my APP code, so why bother to have an APP? and promote it, if they are not going to be using it. I did not get the promotion I wanted, Ice Coffee Vanilla flavor for $.99. I also order 4 more coffees for my office. What a disaster, THEY FORGOT TO PUT VANILLA FLAVOR ON 2 the coffees. I brought this to the manager, to please train the people taking the order, she said they did it correctly!! What a joke! I was the ONLY person inside making an order. I went inside, because I wanted all 5 coffees correct. Please take the time to listen and type the correct orders.

I hate McDonalds more and more everyday. Got a chicken sandwich meal & my sweet tea was a little bigger than what use to be a small drink and my chicken sandwich looked like 2 chicken nuggets thrown on a bun with a pickle, nothing else for twice as much as what we use to pay. Disgusting!

McDonald's was once very good. Now they have declined so much. The big Mac is a shell of its once great self. Meat paper thin, they compensate with more shredded lettuce and sauce. It's half the size it once was. Their breakfast has also declined. Once I would stop Daily for breakfast now it been six month or more.

I get enough homeless people begging me for money on the street, It is very uncomfortable. Now McDonalds begs me for a donation when I pay for my food. SO OFFENSIVE! If I want to donate I will, I don't need someone putting me on the spot extorting money from me! I feel like I had better donate or they will spit in my food. If I wasn't hungry I would have just drove away. McDonalds needs to stick with selling food and stop extorting money from us poor customers.

I have visited this restaurant 3x, not one time have I ever made it home with the order intact. This Tuesday I ordered 2 Big Macs, 40 PC nuggets and a regular hamburger. Asked them to repeat order, got to pick up window, asked server IF everything is in the bag. With a rotten attitude said that whatever I ordered is in the bag. Made it home, only 1 box of 20 nuggets and 1 Big Mac. Called mgmt, she couldn't care less and hung up on me. I will NEVER come back to this place.

I used the McDonald’s app to order a McDouble and a free Friday fries they advertise on the app. Unknown to me the app errored and did not include the fries. When I showed up at the window they would not correct the problem so I did not accept the order. I contacted support. When I answer their questions they just pass me around to someone else and will not resolve the issue. McDonald’s is a rip-off artist!

From car, I ordered an egg McMuffin meal. The amount was $6.09. I gave the girl $20 and 10 cents. My change was $13.86. I decided to ignore the change. There was no potato in the bag. The sandwich was cold. The girl was very uncomfortable and, obviously, very poorly trained. That’s not how I remember McDonald’s.

I made a purchase and order yesterday 03/06/23 as a mobile pick up at 5707-13 Church Avenue Brooklyn NY 11203 approximately 8:11pm. However, my mom went pick up the order but the app did not provide any order number. There was one of the employees a gentleman who ask my mom if she had a Mobile order. She said yes for 4 frappes and other items. The guy knew what the order of was. But then there was a lady who stop my mom from receiving the order saying she needs an order number. My mom explained so many times that we did not retrieve an order number from the app. So she ask to speak to the manager. The woman then proceeded and say she’s the manager and that she needs an order.

Gosh since I was a kid McDonald's was the one I thought of when I craved a burger. The Sad thing is the McDonald's Commercials are the only place where their burgers look like a real burger!! The size in person is ridiculously Small. Let alone the Taste is stale so and salty. Sooo disappointing.

I went to McDonalds in Sicklerville NJ (store number 18576). I think they are stealing money. I ordered my meal and they did not give me what I had ordered so when I looked at the receipt I noticed it was a duplicate. I asked to speak to a manager and a guy who refused to give me his name came out and said that this is how they print them. He told me that he was the only manager yet when I mentioned I was going to call their corporate office suddenly the "real manager" arrived at the window. She wanted us to drive up and wait on the side while she helps other customers. I told her that she has not finished helping us so why would she start helping other customers? I guess because we are ** she said she was done (with no receipt). She then called the police. I walked in the store asking for the receipt and she refused to give me the original or any type of legible receipt. I truly think they are stealing.

No, just no. Shorted my change, food was cold, burger wasn’t assembled, refused to warm or assemble the meal and refused to refund cash paid. This entire experience was while working with the manager Betty. I was forced to leave the restaurant empty handed. I promptly drove around back and cut into the drive-thru. The first window refused to help me. I produced my cash receipt at the second window and demanded a refund. Betty initially refused to refund my money. After a short stalemate, she gave me a pile of quarters as change and shorted me a dollar. If you’re desperate enough to eat here and require a legitimate refund, be sure to ask for Betty.

I swear on a bible the ** manager spits on food. He spit at me and spit on my food. Just because there was no one to wait on me at the drive through. This guy is a sickening hot head.. Ex-con... This is the truth and nothing but... The ** manager spits on food.... He spit at me at the drive thru then spit on my food and threw out the window and called me a ** because they could not wait on me from the drive through.... They were so mixed up.... Gave people the wrong order... That bald guy was yelling at everyone. He is an ex-con. No doubt about it. Makes your skin crawl. What a creep.

At McDonald's, the breakfast, in my opinion, is wonderful! But the rest.... :( The food was terribly soggy, and barely had any flavor at all, and the sandwiches were EVEN WORSE!!!! The sandwiches looked nothing like the ones on the menu, and they tasted like like they were bought frozen from a cheapo-deapo store, not a $5.00 sandwich!!!! Overall, the experience was DREADFUL. I hope Mcdonalds can improve.

I visited the McDonalds on Blairstone Road, Tallahassee, FL. I can't give you more info, like a store number, because they don't give receipts. When I asked for a receipt, I was told, "we been out of receipts paper for a minute". I called to speak with a manager and he also said they were working on it but no luck. I asked about a hand receipt and the phone got quiet. The bottom line, if you need a receipt they won't (or can't) provide one.

Today I got McDonald's, as I drove off and parked in a nearby store's parking lot to eat, I discovered that the food was so good that my soul ascended to God and I spiritually high-fived him. Great job.

I stopped in McDonalds yesterday wanting 3 fresh hash browns and a large ice coffee reg. I waited over 5 minutes for someone to come to the register. I had to say, "Is anyone working here?" A woman appeared and I told her I wanted 3 fresh hash browns as the ones sitting under the heat lamp I known have been sitting for a while. The employee dropped 3 hash browns in the fryer and walked away never to be seen again. Another woman appeared and took three old hash browns and tried to give it to me, I explained I ordered fresh hash browns. She gave me three fresh hash browns and walked away. This morning I entered the same establishment and used a stop watch to see how long before anyone noticed me. Five minutes and 40 seconds it took before the woman at the drive through noticed me and asked what I wanted. I said three fresh hash browns, before I got to say the coffee she walked away.

Had to Wait with no one in line. Guess I should be glad they have some employees and not everyone is sitting at home on my dime. How Long does it take to zap some frozen hotcakes? At least employees were nice from the little I could understand from behind their STILL masked faces.

I placed the order on the app, put in my custom choices, no cheese, no ketchup. I got only cheese and ketchup. These people have a screen in front of them telling them the exact order. I don't understand why making a burger has become too hard for people to do. It's almost Every time I order from McDonalds and I don't notice until I get to work. So in the trash most of it goes. I will go to BK for my lunch from now on. I'm tired of wasting my hard earned money.

I went to the Mcdonald's on Dixie Highway in Louisville, Kentucky, and all of my fries and chicken were either undercooked or burnt. When I asked for a refund they declined and shut the window on me and stood there telling me to leave.

11/23/22. Went to the McDonalds on Greenway & Reems in Surprise, AZ. I arrived at 11:43, the site said they closed at midnight. There were no cars in the drive-thru line. I got in the line, and there was no response. Shortly after, I saw 1 male associate leave. I drove up to the window and saw a young male associate with a blue t-shirt sitting on the counter, but I couldn't get his attention. I drove up to the second window and saw a female worker with a black shirt and another with a pink shirt; neither acknowledged me.

Shake machine always down, terrible service, and never get my order right. I orderd with my mom from a kiosk. Order didn't go in. Went and order in person, terrible service. Never gave my food. Me want Big Mac! Oh and thanks McDonalds for running around like a chicken with their head cut off and only focusing on drive through.

Like McDonald's food once in a while, but any more I hesitate going to this restaurant at 2520 47th St. in Greeley, CO. because the service is so inconsistent, especially today 11/7/2022 at 4:20 PM. Several times before, I could not get waited on, or my order was incorrect, or I never got my order, but I figured today I would give them another chance. Poor decision. I went in the restaurant and I noticed immediately both computer ordering stations were down, so I couldn't use them to order like I usually do. So I went up to counter to order, and I noticed there seemed to be only two people behind the counter, and they were running around like a chicken with their heads cut off trying to fill orders from the drive-thru. Both of them looked lost, and they didn't know what to do. After waiting 15 minutes at the counter, I decided just to leave and go to Five Guys because I know I would get waited on there.

Never been so disrespected. I waited 20 minutes and decided to go check on the rest of my food ($50 order). I asked for fresh fries since they were now ice cold. They just repacked the same fries in a new bag. I asked if the food was fresh. They said yes (it was not and it was cold since it was not even in the food warmer and on the counter). I said okay and said I was upset about the 20-minute wait and everyone just chatting since they forgot about us. On the way out, they called me a ** before I made it out the door. I asked if they were talking about me, they said yes (this was the manager). I asked for a refund and they asked me to leave the premises.

I recently had dental work done so my eating options are limited but I'm addicted to your bacon egg and cheese biscuit but I finally got a half decent breakfast today. The biscuits were really soft edges not hard and I was able to eat it without hurting my gums. Thank you.

My family and I went to McDonald’s on Business Loop the roundabout basically in Columbia and we ordered a McChicken, McDouble a couple of drinks. Fanta, Coke and a Dr. Pepper and a Chicken Nugget Happy Meal. Most of the meal was good but the fries, oh the fries they were absolutely disgusting and undercooked. I might go again but will not get fries.

McDonald's Mega City in uMlazi south of Durban, the eat-in experience has gone from bad to the horid. Staff couldn't be bothered about being polite, let alone professional. I ordered 2 Big Mac Meals as eat-in at 16:30 yesterday, I got up and went to get my 'unfinished' order at 17:03, as a take-out. No apology, no attempt to salvage the situation. In-store management is as lost as the floor and kitchen staff. Mom and Son bonding session ruined. Considering we are still within International Customer Service week, this branch has certainly lost a patron. Guess I will have to travel to town for my family favorites.

9/2022 It had been about ten years since my last cheap Mcdonalds burger, so I thought I’d do an experiment & bought a cheeseburger a month ago, and OMG, it was still the worst inedible garbage EVER. How DOES this place stay in business? I’m thinking it must be because of their newish chicken thing. So today, I’m feeling brave, and I try the crispy chicken for the first time. OMG. It went in the trash. It is not actually crispy, but more like FULL of grease. Yuck! And you can see how they smoosh the layers of processed chicken together. Normally I do chicken filet, and yes, I will NOT EVER eat another chicken thing, or burger from McDonalds. The quality is so bad. They get a minus ten for their HORRIBLE so-called food.

Do is no go here!! Is very no good food. Me is order burger but guy say "which burger?" Plus me is MAD!!!! Worst service ever!!!! That is so rude. He knew burger. Why no understand? Me want BURGER!!!! Also me finally get burger but no taste burger. Burger is WRONG!!!! Burger is no has ketchup!!!! ME MAD AT MCDONALD'S!!!!

The store on Finley in Birmingham, Alabama just flat out horrible. The shake machine been down almost two months, the lobby never open, the employees attitude just no way to say it more than they are very disrespectful, food always cold, and never get the right order. This store needs a new crew.

McDonald’s in Dumas AR ON RT 65. Ordered at kiosk with pay cash option. Was Not crowded. Waited and waited. Two people ahead of us. All the employees seem to care about was the drive up window which was not crowded. Either it said our order was in progress and then it just disappeared. Also while we were waiting there was a panhandler that came in asking for us to buy him food. I’ve never experienced at other McDonald’s. Finally one of the employees turned around as all of us were getting a little disgruntled and she wanted to put our order in again. Didn’t get it. Walked out of the store.

I recently ordered an order from the Congress Ave location in Lake Worth, FL. I recently read an article that people noticed the burgers are smaller than before. Well I am here to tell you that McDonalds is yet another example of corporate greed screwing the public. I received a Mcdouble and the meat patties are smaller. Shrinkflation is happening here as well. I should thank McDonalds for completely turning me away ordering that garbage in the first place. I will no longer buy fast food especially from a crook company like Uber Eats with McDonalds. Good luck McDonalds. Keep this up and eventually your company will be a memory and not a good one. Your company was built on the servicing Americans. Now you are like every other corporate entity and take advantage of hard working people.

You get a good size sandwich at Arby's, the one you get from Burger King is not as big as Arby's but still your money's worth. McDonalds gives you a thinner piece of fish & smaller yet. All three have sold them for 2/$6. I have mentioned this to McDonalds & they don't seem to care.

If you're looking for a quiet place to eat, McDonald's is the restaurant for you. However, the food is incredible, and the staff does their best with the limited number of employees. Keep in mind that it's not the employees' fault if the restaurant is understaffed.

I was surprised to see on my receipt from McDonald's that they are rewarding customers ONLY if they leave a "Highly Satisfied" rating on their reviews (BOGO). This is akin to paying someone for their vote. Seems illegal or at least a highly unethical practice. The result is their reviews will be inaccurately slanted to positive just so people can get rewarded even if the experience was negative. Unfortunate, this website doesn't have a place to attach a picture. Otherwise I would have attached one. The receipt in question is from store #19145 in Summerfield, FL.

I ordered in store and it took over 30 minutes to receive my food. I asked one of the employees why the drive through kept getting their orders and not anyone in the lobby, he said they went in order of orders that they have, which was not true they had cleared the line three times while I was waiting. Then I saw one employee taking gum out of his pocket, stick it in mouth and keep on going without cleaning his hands. There were two employees that finally came up front and started helping. My wife did a complaint online to corporate and never heard anything back. This is not the first time we have had a problem with that store. Orange Texas McDonalds on 16th Street.

I have gone to the drive thru to get some food and the customer service is horrible, no matter what time of the day, they just seem miserable working there. No one ever says good morning, good afternoon or just how are you today how may I help you not WHAT CAN I GET FOR YOU, not even a thank you and when you go to the window to pay they don't say hi or thank you. Seriously, customer service is a -zero.

If you truly think the kiosks are not solely greed oriented! Then why not have a pay at the counter option that is easily understandable. Or actaully have one at all? You will be ordering from robots before long! Corporations get their greed satisfied, while people lose their jobs and have to depend on Their handouts!

5-26-2022 at 8:06pm. Went through the drive thru. Ordered 2 of the 2 for 6 (3 Big Macs and 1 Quarter Pounder with Cheese) and 5 McChickens with no lettuce and 2 large sweet teas and 1 iced coffee. Get to the pick up window to get our meal. They give us the drinks and tell us to pull around to the number 1 waiting spot... We wait over 20 minutes for our food. When it finally is brought out the whole order was almost cold.

I was disappointed when a manager hadn't reported the ice cream machine wasn't functioning. My little niece was really looking forward to a ice cream cone. The employee was rude and not trying to improve the issue there in Lemoore McDonalds.

When I went to the local Micky D's to get a 20 piece Chicken Nuggets I got a half eaten piece of chili pepper inside a piece of raw chicken that smelled like **. Not exactly the food I was looking for when I went to the place. WARNING::: DO NOT GO TO WATCHATOON'S MICKY D'S. IT MADE THE WHOLE TOWN SMELL LIKE **!!!

McDonald's in Camden, Delaware is fairly new. This was my second time visiting this McDonald but I've dissatisfied with both of my visits. My last visit was April 14, 2022 around 1900 hours. I placed my order and was asked to pull to the first window. Nobody was at this window so I went to the second window. Two young African American females seemed agitated. They said "you rode by my window." I said "because nobody was there." They asked if I would back up to the first window. I gave them my credit card and asked them to take it to the back window. They gave me my food which was nice and hot and seemed fresh.

My complaint is about McDonalds Corporate McDonalds App. The McDonalds App codes don't always work. McDonalds gets our personal information for marketing purposes via the McDonalds App, but the so-called perks of using the McDonalds App are not always received by the customers. I contacted corporate about one recent incident, but they told me that they couldn't trace the transaction with just the code and the cell number we use affiliated with that McDonalds App account. However, I am sure they have no problem tracing personal information from our McDonalds App for their marketing purposes benefit.

I guess the employee decided to buy their lunch with my card my card hoping I wouldn't notice but since it took so long to run my car I want to head and check my bank account and sure enough they had bought food on my card that I did not receive leave. Had to demand for and for a refund because they acted like it was my fault and told me the charges are still pending even though they are for 2 different amounts.

ANOTHER WRONG ORDER, thought I would give it a try again after saying I would never go back to McDonalds again after screwing up order after order in the past, so after a year I went back thru the drive thru and needless to say they screwed up my three item order, I swear and these people want a raise? They need to be fired or taught how to do business. Whatever happened to telling people what is in the bag they just handed them cause if they don't know (which they don't) I damn sure don't know what I'm getting. Terrible service, the worst. A bunch of lost zombies is what they make me think of, pitiful. I'm will copy and paste this in ever review board I can find.

I went to McDonald's and they charge me 50 for Big Mac when I only came with 49. The casher told me that I can't read correctly and told me to get glasses. I am file a report on your casher and now I'm mad.

What kind of toy is a paper pop up card for a kid? My son won't play with it. He don't think any kid would. Lately they had a lot of girls toys in there the last few months because of the new Disney movies and the toys they have you have to play on the cellphones to play with them. They won't work unless there is Wi-Fi or if the toy isn't new. Isn't fair for any kids. Can't play it with the cellphones. I don't know if they gotten cheap or they really don't care what they put in these happy meals as far as the toys.

I was at your McDonald's in Arcata, CA today (12/15/21) at 1:30 PM. I ordered an apple pie and a cinnamon roll on your app. In a few minutes, a young man came out and informed me that you wouldn't have any cinnamon rolls until 3:00, and that I would have to return after that to get one. I asked to speak to the manager. A young girl claiming to be the "manager" came out, and I informed her that I had just made a special trip for this order and could NOT return at 3:00. Therefore, since she was unable to issue a refund, I would like a rain check for the cinnamon roll to pickup on another day. The so-called "manager" was totally uncooperative, refused to do anything and merely repeated that if I wanted my order filled, I would have to come back at 3:00.

I went to McDonald's on Causeway in Brandon. The drive through was atrocious. The girl couldn't get my order right then disappeared for 5 minutes. I asked if she was still there and she said yes. I get my order, no sauce for nuggets, the girl that brought it out was upset she had to go get it. I get home, open a burger, and it only had one side of the roll. They can't even put a hamburger in together!

Employees left me out in the snow and wouldn’t answer the drive through. They locked the doors and it was freezing. I asked the employee a simple question and they were so stupid they answered a completely different question. Dumb employees and bad food.

I’ve never gotten one of my orders right and if it wasn’t missing hamburgers, fries, it was raw meat and when you go in they act like it's your fault lol. The employees are too good to be there on top of pay. That's nothing when you run around for 6 to 8 hrs like a chicken with its head cut off. Never again will I eat McDonald’s. Thanks for clogging up my organs and Arteries making my blood so thick throughout the years that you pass it off like ketchup packs in twos.

I used to want to go out to restaurants, or just eat out in general. But Now I’ve seen which ones are a good choice, and which ones are bad. I will be doing a review about Mcdonalds. Mcdonalds is a play a lot of people eat. They have one almost everywhere you go. But you have to realize how bad it is for you. “The beef patties are formed from ground beef in a factory, then flash frozen and sent to McDonald's restaurants. Before they are served, the patties are seasoned with salt and pepper, then grilled for 40 seconds.” According to a video from McDonald's Australia. Then the fries are overly packed with things you don't even need on a french fry.

No, Prices on menu in drive through. Lady that takes your order cannot speak English very well and cannot get order right and does not understand what you say and charges for a large when I order medium. I cannot understand why McDonalds would let this happen. Until this issue is rectified I will never eat at McDonalds again.

I ordered a Oreo mocha and paid for it. After that I had to wait for 30 to 40 mins before they told me that the Oreo mocha had finished. They gave me a refund and I ordered a hot fudge sundae. I am not satisfied with the service as I had to wait a long time and I did not get what I paid for. I would not recommend anybody to go there.

It's a very very very bad decision and experience to order from your store! Your manager who has a day off blocked me on Whatsapp instead of handling the issue and at least putting me in contact with someone who is on shift! They delivered my order with a missing item which I paid for and they told me they will deliver it back and this was around 9 pm, after 2/2 hours and a half I contacted the manager again who was texting me on whatsapp which is so unprofessional and who was off duty and asked me for the bill because they couldn't find it on the system which also is so UNPROFESSIONAL. Put a reason after 3 hours that they don't have gas and with only 2 drivers so when they have time and a order nearby they will deliver also which is very very very ignorant disrespectful and unprofessional to the maximum...

I went to McDonald's drive thru and ordered 15.00 worth of breakfast food, which included pancakes. I did not receive any syrup. I checked after I pulled away since I already checked and saw my food was correct. I do like to be mindful of the time at the window. So I come back around thru drive thru to spend unnecessary time to get syrup that should have already been in my bag. So then I ask for a syrup she hands me one. Now this is where the problem arise. Number one I always get two so I'm assuming y'all hand out two. Three pancakes one syrup. "No mam I'm from the south. I need more syrup than that." Ok let me get back on track. So then she says, "Oh well it's 33 cents," insert air quotes. So I hand her a dollar and say, "Sure just give me two." Then she was like ok. So then I wait 5 mins for my syrup and I'm like, "I'm running y'all time up."

I ordered food through the app, some of which they were out of. The manager rudely told me I should contact my bank for a refund. After much back and forth, and no refund, I opened up a case with the BBB. They dragged the case out for 4 months, only replying back to the complaint every 30-45 days. The manager eventually lied and told corporate and the BBB that I had been contacted and refunded. This is not true. I am disgusted, and there is no recourse for me now. App users, beware.

Never order McDonald's from Uber or Skip or any delivery service for that matter, most particularly one on Elgin Street and Rideau Street, they never get the order right. Workers at either of these locations don't know how to follow simple instructions. Don't waste your money at these two locations.

McDonald's needs to stick with what they do best, hamburgers.

This early morning, July 25, 2021, at 5:00 AM I came to Store No. 18735 located at 14401 S. Dixie Hwy, Miami, FL 33176 and I witnessed a big change in Customer Service. I just to come here almost every day, this early in the morning and I just to have a very bitter experience almost daily, when the store personnel treated me like an intruder. I like the WiFi of your store, but in the past they even sealed literally the electric outlets to prevent people like me to keep my laptop to be recharged. But today, they opened the store on time and with a positive attitude.

I really think that if you can buy breakfast anytime then I should be able to get a cheeseburger anytime especially since I really don't care for breakfast food. I really like McDonald's food but I preferred tree lunch rather than breakfast. Thank you thank you thank you.

Stopped by a McDonald’s restaurant recently and got a Sprite to drink with meal. Took 1 drink after getting back on interstate and noticed it tasted bad-real bad. I thought maybe it was where I hadn’t got a drink like that for a long time and that the taste was fine that it would be better in a few drinks more. But even after 10 min or more the taste it left in my mouth worsened, got really sick, dizzy. And my throat was burning.

Well I normally never go to McDonald's because it nothing they have I really like. But I been wanting to try their new chicken sandwich. Well it is the worst chicken sandwich I every had. Popeyes beat them by a long shot but the best is Chick-fil-A. My sandwich was mostly breading, over cooked and I had a very thin chicken. I thought I got the McChicken, 1.00 sandwich. It was nasty and where is the chicken. It was more breading than chicken. It was the worst chicken sandwich I every had. I never go back to another McDonald's as long as I live.

McDonalds Warner Robins Ga. Pulled thru the drive thru. Ordered a large coffee and they are out of large cups.. is I ordered 2 medium.. Told me I couldn't order 2 medium.. Told them I was a paying customer.

Any time I go to McDonald's I don’t get customer service. I don’t know why I order their 10 pc Chicken Nuggets because they never provide me with the sauce that they ask me that I want. How annoying to order and not receive the sauce. Why order at all.

I was at the McDonald's in San Diego off Texas Street with errors in my order and there was a rude manager Alberto who was disrespectful, rude and does not know how to treat customers. He argued with me and literally laughed at me when I voiced my concern. You need to educate your managers on how to be respectful of their customers!

They couldn't even say please and thank you when it wasn't busy. The store is 2901 Wilmington Pike Kettering Ohio 46429. Rude as hell. Can't say please or thank you during the order. Said these people don't need their job there. They blow.

We ordered 2 of the new crispy deluxe chicken sandwiches. Both were overcooked. Very dry tasting and the buns were slightly burnt. We called to complain and were offered a replacement. The next day, we ordered two more of the same sandwiches. Although slightly better, both were still slightly overcooked and dry tasting. The sandwiches were hastily thrown together with the tomato, lettuce and sauce all poorly distributed and falling off. Not really what we should expect for a sandwich costing nearly five dollars. I truly believe the 99 cent crispy chicken sandwich is better than any of the deluxe sandwiches we received. I know it's McDonalds, but come on.

McDonalds food was always so good but ever since they add new/more crispy chicken sandwiches it has come out bad. At first I thought oh they must haven't had a good day but every time I go there now it's always soggy, and has no flavor. They need to fix this!!!

I had to go on April 2/2021 to 6049 Roswell Road, to get a hashbrown they forgot to give in the last visit. They said I had to go back another day; I said I was going to put a claim, the lady said I don't care and just closed the drive thru window. I asked to speak to a manager and told her I wouldn't leave the drive thru until I spoke to a manager; the manager arrived and told me that she would have the cops escort me off the premises. They didn't want to give me any name or anything. The worst experience in my life.

I went to the S (1941 E Montgomery Cross Road, Savannah, GA 31406 (912) 401-0734) on Sunday Nov 29th 2020 and bought a Big Mac (3:10pm). I brought it home and began to eat it that afternoon, on my 3rd bite I bit down on a large shard of glass that was contained in the big mac. It bruised my tongue and I caught it right before I almost swallowed it. I went to Candler Hospital for a check of my chest and stomach on Sunday Nov 29th. I contacted Mc Donalds HQ via their email form on Nov 29th. I received a reply From Mc Donalds HQ on Mon Nov 30th. They explained that they are a franchised company and that my concerns would be directed to the franchise where I bought the hamburger.

I just ordered the new crispy chicken sandwich and I'm very disappointed. Not only did it taste horrible, but it was more bun than chicken. Not at all like the commercial shows. I hate sweet pickles and there were two slices on my sandwich. I wish I could add a photo to show the huge bun and tiny chicken.

Stopped at Calabasas CA MacDonald's Sunday 3-7-21 and ordered 2 regular Cheese burgers, 1 quarter pounder w/ cheese and bacon and 1 large fries. Paid requested $22.29 at drive through. After reaching our destination we looked at the order and found 2 1/4 pounders w/cheese, 1 w/ cheese and bacon and a large fries. There was no receipt in the bag to explain the price we were charged. Checking prices for everything online was impossible on their website but found a 1/4 pounder w/ cheese was $3.79, large fries $1.89. 2 cheeseburgers were for $2.00. No way this order could be $22.29 the way it was ordered or the way we received it. Called 3 times to the Calabasas shop and got no answer. Tried again on Wednesday and got an answer. I explained the situation to a seemingly uninterested fellow who said I could try back Friday and ask for Abbes. I guess we will see what happens.

I'm emailing to make a complaint about my meals. I called up the store in question to make a complaint. I spoke to a manager called Alex who didn't help me about my issue in question. I suffer really bad with my mental health. I didn't want it to go this far but he left me no choice. I've got the receipts. I gave him my order details. I told him what happened regarding my meals. He wanted me to go back in bins to get food back out which I don't think is acceptable regardless what's going on with this virus. So many hands have touch the bins. My anxiety was getting worse while he was asking me this. I'm disgusted really that this is the way you treat your vulnerable customers. I don't feel like ever eating Mcdonald's anymore. You've lost a very loyal customer including my family.

I have just had the worst customer service experience in my entire life. My wife and I were ordering 2 separate orders, I was cut off twice during my 1st order, and as I started my second order the person on the speaker told me that I cannot put 2 coupon items on the same order, I told her that she misheard me, that I was done with the 1st order, and starting the 2nd, and she told me that I was still adding to my 1st order. I again told her that she misheard me that I wanted to start my 2nd order and she said "you can leave". I said "excuse me". She said "leave".

I seem to experience egg shells in breakfast sandwiches far too often. It seems to be more at some locations than others. Think it may be the aspiring chef in the cooks trying to do the one handed egg breaks. No matter the reason, egg shells totally ruin a good egg sandwich. Wish McDonald’s would address this issue.

I went tonight 12/08/2020. Bought 4 McRibs and boy were they the worst. They must changed it for those people that say eat healthy. Took all the flavor out of it, poured tons of bbq sauce on it and the pickle dont taste right on it. To me taste like cucumber not a pickle. Me and my husband will never buy those overpriced sandwiches again. Lost 2 McRib customers!!!

On Dec 3rd 2020, I went to McDonalds around 7 o'clock pm, I ordered 3 Mc Chickens with no lettuce and a large fry and 2 drinks, ok I got my order going back to work, so I turned back and explain that I only have 2 sandwiches both with lettuce, so I was giving the young lady back the bag, she said she couldn't take back, the manager (Treno) something like that, was yelling, "What's the problem," so I explained, he took the bag and went to the back, and I was asked to pull up, after that I pulled up. Another young man handed me a bag and I ate a few fries, then the same manager said, "Oh sorry. That's not your bag," after I said, " dang my order is messed up again," he then ask me for the bag, and close the window and took that same bag that I ate out of to the other car that was waiting, BEWARE. Stay safe, COVID IS OUT HERE... SO PLEASE BE SAFE, THAT GUY SHOULD OF BEEN FIRED ON THE SPOT...VERY BAD...THE WORST I EVER SEEN.

I tried to find a screwdriver to unscrew the screws on their happy meal toys. They are triangle head. Walmart doesn't have them, Lowe's doesn't have them, Home Depot doesn't have them, Harbor Freight Tools doesn't have them. My local McDonalds has no idea where to get one. The manager had no idea. I called Customer Service. This is what the complaint is for...

On Nov 17, I was waiting for my order and noticed the guy cooking was wearing a plastic mask, but his face mask was below his chin. While they were packing my order he wiped his nose with his wrist and this is when I when I noticed he wasn't even wearing gloves. I was so disgusted that I decided to leave and threw my order in the garbage on the way out. I've contacted the head office 3 times and keep being told that this is unacceptable and I even have an email saying that they are very disappointed with what happened and someone would contact me. I just called again and keep being told the same thing..STAY AWAY FROM THIS LOCATION!!!!

I’m not sure where any of these good reviews are coming from? I am writing after years of visiting the McDonald’s on Owen Rd. In Fenton, MI. I have never had a good experience here. I guess I was tired of terrible food and service so I’m reviewing it now. The wait is usually so long most people and many times myself simply leave. If you can wait you have a less than 50% chance your order and beverage will be correct.

I ordered 2 McGriddles and 2 hashbrowns which cost a whopping $9.42. I was disappointed to return to my hotel room and find only 1 McGriddle. I was invited to come back. That will be never. Also, no ketchup was included.

J Balvin if I were you I would be ashamed to advertise this as my special deal. Big mac bun was dry, and fell apart in my hands. Burger did not taste at all good, like back in the day when a big mac was a big mac!

McDonalds told me that they're only willing to serve licensed motorized vehicles at the drive thru when I tried riding my bike thru there, they refused to serve me, but the very next day, I witnessed them serving a moped at the drive thru. The moped is an UNLICENSED motorized vehicle. I contacted the corporate office about the problem but they have ignored it.

I pull through the drive-thru and the customer service is excellent. I order 2 hot and spicy McChicken sandwiches for a cool $2, a McGriddle for a little bit more that comes with a hashbrown and a perfect textured orange juice. The hot and spicy mcchickens are beautiful for the $1 spent on them each. So good. The mcgiddle is amazing quality. The pancake buns are delicious with the rich flavor of maple syrup and the instant warmth of the sandwich. The food is always hot and fresh. Now the hashbrown. The hashbrown smacks. SOOO GOOOD. Perfect golden crispiness on the outside, not too mushy on the inner side, absolutely perfect. Nothing like it in the world. It just smacks.

I have been visited every weekend. And it's a nice place to eats without any disturbance. And make me relax. I love a spicy chicken and kebab wrap lover. Whenever I visit McDonalds I placed this order. And I love that McDonalds black forest as desserts.

I've eaten McDonalds 4 days a week for 45 years. I will never again eat there because they run an advertisement every 6 minutes on USA Television and I hate the ad. They advertise way too much on one station and I will never eat there again. There is a lot more people like me will never go there again. They stepped on their own sick you could say.

I'm not happy that they took that steak egg and cheese bagels off the menu when it the best thing in the morning. Not going there for breakfast and when the staff at really rude and not respectful to the customers.

The quarter pounder should be renamed the nickel pounder as the the meat has been reduced the size of quarter. Come on company see the light and see people will stop buying this rip off and go to Burger King and order a whopper.

Golden British Columbia. We were traveling and stopped for food at the McDonalds. The line up outside was very long and my husband wanted to go elsewhere but I wanted a McDonalds coffee as in my lifetime they have never let me down. Well there’s a first for everything. We got 3 coffees because we knew how good they are and had a long drive. The coffee was so weak we could not even drink them. I don’t usually write reviews but it was so bad that I really feel I need to. I would have thought that to get a McDonalds franchise you would have to keep the products sold in line with the company standard.

This location is not following through with the Covid-19 Protocols for Social Distancing and Contactless Delivery for food, payments and drink. Covid-19 #???? McDonald's Golden Ace's Texas. #PPE Keep McDonald's Golden Ace's employees safe.

We drove up to the drive-up and we ordered 2 Mcchicken sandwiches, 2 filet-O-fish, 2 med fries and 1 med lemonade. There was two of us, we drove around to park and eat in our car. We opened the fish sandwiches and we were so disappointed. They were so small and we were charged over $4 each for these pathetic looking sandwiches. The mcchicken sandwich was bigger and half the cost!! It seems like a big company wouldn’t want to look so bad! We come from a large family and a lot of us grew up on McDonalds food! It’s not the cost. It’s the quality that’s important to us! I felt a strong desire to share this with you. Sincerely yours, Gloria

I haven't eaten at McDonalds for years. I saw a commercial and remembered how good the fries were. More, they must be thinking they're selling gold nuggets, as there are no real values or specials. The fries were cold and stale. I ate around 5 and threw the rest out. I was stunned, as I believed their QC was above average. For them to put that garbage in a bag, I can assure them I will never spend another penny there. Simply, they have earned my review with the hope others will beware similarly. The global monster deserve a re-set. They can't even get the fries right. I'm both angered and sad.

I was given a Burnt breakfast sandwich! I know it only cost a $1, but you still should receive a decent sandwich that is edible. How can anyone feel this is okay to give a customer? I wish I can download a picture.

Yesterday we purchased a cone via the drive through at McDonalds, Brunswick, MD. When delivered, the cone was dripping. The server had no gloves on. Additionally, he had a mask, but it was around his neck, not where it belonged, covering his mouth and nose! We threw the cone away never to return.

I have been going every day for many, many years to get my treat for the day, a nonfat mocha. It was a daily ritual and I felt like I could indulge while still saving calories. Recently they have eliminated the nonfat option and only offer whole milk now, very disappointing to say the least. They have lost a loyal customer and I will not be going back. There are many other establishments that provide consumers with other alternatives.

I was completely applaud that I went to order a salad and was told salads were removed from the menu??? Really how can such a huge franchise remove the one healthy thing on the Menu? What happened to Healthy eating? Not everyone goes to McDonalds and eats this food I specially went to treat my daughter and I am a salad and veggie person so the fact that I could not get a salad left me with my mouth opened. YOU NEED TO ADAPT A HEALTHY MENU! I'm real disappointed!!

I purchase a large vanilla sugar and fat free vanilla latte daily but have not been able to for some time because the San Diego stores are out of non fat milk. Please when will you have non fat milk on stock again.

MCDONALDS ON 3826 SW 40th Blvd. The coworkers are very disrespectful 99.89% of the times I go there. IF I plan to go there I order on the mobile app to avoid as much attitude and bad energy I can get through a drive through but that doesn’t even work. The staff was beyond rude. I usually avoid this location because of the disrespectful employees, bad food quality, slow lines, and because they always find a new way to mess up my order. I asked them for items that were ordered through the app and on my receipt like SAUCES, and they REFUSED to give them to me then shut the window and walked away. Haven’t seen anything like it. I wouldn’t go. They ruin your mood. The disrespect is beyond me. I want my money back. If I could give them no stars, oh I definitely would.

I love Mcdonalds. I just have a problem with owners of the Anthem Az and Tramonto Az locations. While all other fastfood reopened the dining rooms in May 2020. These two locations refuse to reopen to diners. The employees don't even know when the owner will let people dine in. This is Arizona where lunch time temperatures are over 100 degrees. Not a good option to sit in your car or outside. It appears the owner of these two locations is choosing not to spend money to keep the dinning area clean. Just keep diners out. I think it's awful to treat customers like that. I wish McDonalds Corp. would force this franchiser to reopen just like In&out, Burger King, Jack in the Box and all others have done.

The app is very poorly put together for the consumer. How do you let it put through an order and have the customer go to the restaurant to pick it up and be told they don't have it because the restaurant computer is offline. I have had 4 back surgeries and I'm disabled so for me to walk there stand in line with the other cars in the drive thru and not get my food is BS. And they don't give a courtesy Drink, Fry, or Pie at the McD on Hwy W 50 in Pueblo Co. I Could have got CORONA VIRUS for nothing.

I was eating lunch at McDonalds in Walmart Nacogdoches, the server wasn't wearing gloves and had long FAKE fingernails, clear violation of the health code, her fake nail ended up in my burger, and damaged my tooth, McDonalds' sorry ** have yet to do a damn thing about it. I'm hiring a lawyer as I speak. Never eat and that nasty place again.

???? McDonald’s was my first job and the Big Mac will always be my favorite. That Mac sauce thoooough. Fresh fries, no salt, keep it hott???? Even if I grow a big back, I’ll still be satisfied with my Big Mac. ????

I only do fast foods occasionally and usually it varies from place to place. I wanted a meal on the way home from shopping and hadn't had chicken McNuggets in probably 2 or 3 years so why not. Ordered a combo meal with med fries and a large drink. Got home, put away my shopping and opened up to a literal cold meal. It was so cold the fries were starting to coagulate and the chicken was probably room temperature. I heated everything up and ate but this will probably be the last time I go there.

Went to drive thru at McDonalds. Asked to have a side salad. Was told they no longer have them. Was quite surprised by this. So many places make it hard for a person to try & eat healthy these days. Guess fattening fast food is so much better...NOT!

Last Two times I went through the drive thru I got cold food. I didn’t know until I got home except today I checked the fries and nuggets and the fries were cold and I didn’t know till I got home the double cheeseburgers were also not hot. I asked at the pay window for them to make sure I got Hot food but it fell on Deaf ears! I won’t go back to that location again!

UN-cooked meats especially bacon can cause serous bacterial infections or trichinellosis. McDonald's is well known for under-cooked food products just so they can maintain a fast food giant. Buy beware, I asked for a well done breakfast sandwich and received UN-cooked bacon and now I'm sick.

I downloaded the McDonalds app last Saturday and used it place an order. When I got to the restaurant they said they had no record of my order. I was charged for it though. They will not refund my money.

I went by to pick up a meal during the Covid19. I saw no one with masks or wearing gloves. Obviously, they have no read or been instructed how this can be transmitted. This location has been problematic for years.