McDonald's Reviews

I stop going to McDonald's because they cannot complete an order without have people pull over to wait. I decided to try the app, so I got app and ordered in advance. There was one person in drive thru when I arrived at least 10 minutes later. They still asked me to pull up. So I deleted app and won’t be returning.

McDonald's no longer offers the value it once did. They no longer offer the consistency they once did, especially where the fries are concerned, you just never know what you're going to get. You can occasionally obtain reasonably priced deal through the app but even those are few and far between. Deals in the app seldom change and most of the time just aren't enticing enough to make it worthwhile.

I do not recommend to ever order anything on the app before you get there. Place items in a cart, go to a speaker and ask them if they have these items first. I do not care if it slows down their business at this point, and I will tell you why. This is what I started doing, because they are quick to charge but when the items I bought are unavailable they DO NOT GIVE YOU a REFUND. Instead, you have to call customer service or email them. They will ask you all kinds of questions and they need a proof of purchase and screenshots (like they can't see it themselves in the system). After multiple emails back and forth they finally give you your few dollar refund.

So I ordered a caramel macchiato, extra caramel and these team members were the nicest I had ever encountered. I just want to say thank you for being so kind, you guys literally made my night. Will forever have good things to say about this store.

I went to Mcdonald's in elwood indiana, I ordered deluxe chicken meals for me and my daughter, the person at drive through put it in as the spicy chicken, me and my daughter do not do spicy, I took a bite before knowing it was spicy and it squirted hot and spicy oil on my face to the left side of my mouth and burnt me, I called to talk to someone, they hung up and then more attempts to call they disconnected, so I drove back over and talked to the manager with my receipt in hand, she made it right, but that doesn't fix the fact my face is burnt!!!!

I have noticed the declining standards at 304 2nd St. NE, Puyallup, WA McDonalds over the past few years, particularly since the onset of COVID-19. As a former employee of this store, I know firsthand that high standards were once a hallmark of its operations, making the current issues all the more disheartening. Recently, my experiences have been far from satisfactory. Drive-thru wait times have become unreasonably long, with no acknowledgment at the speaker for over a minute on multiple occasions. Orders are frequently mishandled, with items left out without any proactive communication or efforts to issue refunds.

I was at McDonald's this morning with my wife for breakfast. The food was good but the server who took care of me acted like I was in the way, and was quite rude. It made it a very unpleasant experience. If you don't like people, it is best you don't work as a server. You are certainly not doing McDonald's any favours.

I go to McDonald's every day for a frappe, my favorite. But what have they done with their straws? They crack so easily, that sometimes I can't even drink my frappe from the straw because air gets in. Not to mention the fact that the straw collapse. Please bring back some durable straws!

Worst service. Their store operators and staff is not skilled and trained. We asked them give us any chicken option but still they gave us beef option and we ate it. Due to religious belief, beef was prohibited. I complaint store operator, contact center and they promised to inform store people and also offered us free meal. When next time I visited, they didn't gave us meal but that is not big issue but they didn't informed store as well that such huge mistake made by store staff. Hiring temporary workers especially students, not giving them proper training is new style of McDonald. I would prefer any local store but will never go to McDonald.

Well I guess McDonald's is getting rid of their hot lattes. No McDonald's serve them or they say the machine is broken but they are not on the menu. Go somewhere else for your latte. Well I’m a truck driver and haven’t seen them on menus anywhere or anymore.

My debit card was charged twice, I was talking with the manager, a very skinny ** boy. He didn't apologize, and keep saying it is not her mistake, sometimes the machine doesn't show payment, as a customer, I don't care who's mistake. I told him I have to drive for 25 minutes to come and get it reversed to my card. And he just said, that's too bad. Who's paying for the gas and the time I spent to cover your mistake? Stupid!! Very unprofessional way to handle customer. Poor management.

I stopped going to McDonald's due to the increased prices and hit and miss on food... just not worth it. Use to go with my brother every Wednesday for fish combos at least. Due to high prices I now make a simple lunch at home.. less expensive and better tasting. Got tired of having to make sure meals were hot.. especially fries since they taste awful cold. They got cheap on tartar sauce and adding extra or on the side was an additional 70 cents. When I did order extra on side I usually got it in a small sauce cup... for 70 cents was way overpriced!

I really think they should lower the price of the fountain drinks due to them not giving refills anymore or at least let them get a refilI for something you rip off the bottom of their receipt. I literally stop going to McDonald's since that the prices are getting way too outrageous for something that is machine operated or made poorly and super quick. Most McDonald's don't even care about kids anymore just a coffee drinkers. Don't even want people dining in their restaurant or some kind of machine is done and you can't even get what you want. Or you even get bad attitude from McDonald's workers. The corporation is really money hungry and can't even give back to their employees or the kids. Just been my opinion of McDonald's for the past 5 maybe 10 years.

I recently placed an online order using the McDonald's app and when I got to the store, the store was insanely overwhelmed. I waited for 20 minutes and heard one customer say he had sat outside waiting in the curb pickup for over 45 minutes before he came inside the store to find out where his order was. He finally got his order, but when I asked where my order was they couldn't find it. I ended up leaving having being charged $25 for food that they couldn't find.

I placed a order on the mobile app and it was Christmas Eve and the app said open and took my money off. But I walked to the McDonald's near me and it was closed. So no food but definitely got my money.

Just paid over 7 dollars for a quarter pounder a la carte at McDonald’s in Elyria OH. That is INSANE! I’m still baffled. McDouble 4.50???? You’re not bulletproof. McDonald’s WILL be affected by these crazy price increases. I can’t wait to see it. I could go eat at a sit down restaurant and get GOOD food for same price now!!!!

Pulled in at 8pm on Christmas Eve. Waited 20 minutes to get to menu board. Waited another 25 minutes at the menu board (not an exaggeration) after being told they would “be right with me”. Told they were “not taking orders at this time” after 45 minutes. Left with a now very tired and hungry little girl. This location specifically needs new management and new staff as neither seem to be able to handle the work.

It was one of the worst experiences I’ve ever had at McDonald’s. I had high expectations, as usual, but everything fell short. The wrap I ordered came out cold, almost as if it had been sitting out for too long or wasn’t properly prepared. The filling lacked the warmth and freshness you’d expect, making it completely unappetizing.

I am aware that we have economic issues in this country with corrupt politicians stealing from retirees and the working class however, 10 dollars for a fish filet is insane. I can get real fish for 10 dollars!! Today was my last visit to any of your establishments, your greed has outgrown your usefulness, don't serve us processed crap and charge more for it, you all have lost your minds following idiots like Gates.

Stay away from Mcchicken sandwich. Taste far from chicken. Bad like a nugget. 2 different restaurants. Same results.Changed from fair to very bad. Similar sandwiches taste better and cheaper. Questionable quality.

Went to the McDonald's on Campbell Lane in Bowling Green Ky, ordered a McDouble with light mayo only and cheese. I got a McDouble with added mayo ketchup pickle... Took it back, the manager called me a liar, and made another one. Get back in my car, go down the road, check it, wrong again. Made it the same again. Went back, the manager said, "I know it's right." I watched him make, I said "Apparently not cause you was out here arguing with me over a $3 hamburger..." She was very rude and I will never be back... She needs to be fired!!!

Don’t order McDonald’s Breakfast after 10. We order breakfast around 10 and made it there before 10:30. We didn’t get our breakfast because of the drive thru line. So McDonald’s breakfast is stupid. Choose better places.

I believe that McDonalds on Markland Ave, Kokomo, IN. has been misleading its customers with its advertising. On the menu behind the counter, it clearly shows a hash brown with various breakfast menus, but on three occasions, it was not given to me. When I took this up with the manager, she said that you have to ask for them. I told her that it is false advertising, pointing out it was depicted in the picture as coming as standard. She turned her back on me and walked away. Upon leaving the store, I took out my phone to get a picture of the menu. A member of staff frantically waved at me, saying I was not allowed to take pictures. I did not see anything posted saying that you could not take pictures, took it, and said 'too late' to her.

McDonald's offers unhealthy, low-quality food with minimal nutritional value, contributing to obesity and environmental damage through excessive waste and unsustainable sourcing practices, all while promoting unhealthy habits.

When are you going to make a deep fried turkey burger with lettuce, cream cheese, cranberry sauce? Every Holiday is miserable knowing this year there will be no turkey burgers. Please next year can we have a Deep Fried Turkey Burger? Aw...when?

Hello I am a daily coffee customer at McDonald’s 2 -3x a day for ten years now. I order their Carmel macchiato iced! And if any other time we're in the mood for food as a family we’ll eat as well. So I head to McDonald’s this morning and find out there espresso machine is been taken away from all stores and they don’t know if they’ll be getting it back!!! WTH. First off my day is ruined. It’s absolutely horrible, you guys have to come up with another idea for this situation. We need our coffees! If your business sells 8 million cups or more a day then what do you think all those customers feel like today!? Please fix the problem ASAP!!! Thank you.

Today I placed a Curbside order with the McDonalds restaurant at 6995 East Riverside Blvd. in Rockford, IL. 61114 at 1:55pm C.S.T. After WAITING OVER 20 MINUTES, I went inside the Restaurant. I HATE that! I showed the Girl at the counter my phone with the MOBILE APP ORDER and the time I placed the order. She went in the back to FINALLY put my order together. I have stopped at a McDonald’s at least once a week or more for app. 2 months. I Filled out many mcdvoice surveys. They DID NOT GIVE ME ONE this time. Earlier this year THIS Location was slow with my Mobile order, BUT NOT THIS BAD! I use the Mobile App to save me TIME! This is Not a location I RECOMMEND!

McDonald’s has gotten lazy with working. No one wants to work on registe,r want to go kiosk. I was at meeker ave Brooklyn. No one smile or welcomes you in. They didn’t give napkins so had to go back to register and wait for two employees to finish their conversation before they handed me napkins.

So what the heck happened to the straws, they used to be great, now they are so cheap. You can’t get them outta the paper. I use mine to stir my coffee and it melts it. Bring back the other straws, please, worst mistake you ever made.

I made an order tru Doordash. Unexpectedly, we have a missing item. Call the after received the food, but the option only is to store to pick it up or get refund?? What is the sense of paying delivery fee, if they will ask me to drive to their store? Unbelievable.. Never again.

I dropped my soft drink to ask for another one. The manager told me. I would have to purchase another one Denver. Airport McDonalds sucks. I will never ever go there again any time I have a layover in Denver.

I am terribly disappointed with McDonald’s delivery, I wrote specific orders to hand me my food, but they still put it on the floor AT someone else’s door. I was really hungry at that time and what they did made me very upset.

I went to a McDonald's and ordered 3 hamburger and 3 cheeseburger, 2 small fries, after my order I drove up to pay and the kid working the windows said, "You overwhelmed the restaurant," I was confused by his comment since I was the only car in the drive thru. I had to pull around because my food wasn't ready like normal for this "fast food". When I received my order, I got home, open up my burger and it was old, reheated burger. The bun was hard on all the burgers so we threw away the burgers and only had fries. I loved McDonald's years ago when quality mattered. I am sad to say I will never buy McDonald's again unless something major changes in their corporate decision to sell poor quality food.

McDonalds has implemented KIOSK for in store customers to utilize. While I'm sure they are useful to reduce employee expenses, perhaps McDonalds should take a cue from Chick-fil-A on customer service. After an excruciatingly slow experience with one of the kiosk in the past, I vowed to never use one again. Well, apparently in Evergreen Alabama staffing expects you to order at the kiosk. The four of us and two other customers waited patiently for a bit over fifteen minutes and no one bothered to take an order or direct customers to the kiosk. Wendy's, across the road, happily took our order and promptly delivered our delicious meal. And not a kiosk in site. Thank you Wendy's.

I went to McDonald 65 Front St in Union Station. I paid and the cashier and the manager told me I didn’t pay. I must tap again and it declined because I have already paid, that’s called stealing and I am escalation this matter. And it’s bad for business.

Napkin dispensers have been removed and been rationed. Disgusting, customers unhappy, unsanitary, poor policy, negative customer satisfaction, stingy. Is the savings of this practice of napkin unavailability worth the customer dissatisfaction?

We are at the McDonald’s on Monroe Street in Green Bay, Wisconsin. There is a very kind young man Jarson that works here. He is very professional in his work. The floor under our table was very dirty and he cleaned it up right away. He was very respectful and kind to the children when he was around.

Why would the company allow someone represent the establishment who violates company and federal policy. Allowing someone to serve the public while violating health and safety standards is one thing. Allowing someone to represent the company who has 34 felony convictions violates the employment policies. As may be learning, mixing toxic politics with your image is hurtful.

Oct. 18/24 Stopped at Glendale drive through in St. Catharines, Ont. Canada today at approx. 6pm. It was not particularly busy. Only 4 cars in the drive through. I order the Big Mac meal. I live not far from the restaurant, the food was still reasonably hot when I got home and my first bit of the Mac told me it was the worst I have ever had. The bun was totally dried out to the point it was hard, even the meat was dry. There was no receipt in the bag but I used my credit card so I have some sort of a receipt. This is not acceptable and tells me that no one at this restaurant is paying attention to what's going on. I did not take the burger back to the restaurant because I had company coming. I have a feeling most of the buns at this place are stale or overheated in the microwave

Did not get sweet and sour sauce. Asked for no pickles and didn't get onions or sauce and cheese looked rubbery. Soda in happy meal was smaller than hi c and they didn't have a burger when I ordered it.

Visited the location in Nashua on the Daniel Webster highway around 6:30pm on Sunday October 13. We planned to eat there but the restaurant was so disgusting and dirty, trash all over the floor including a broken egg shell… We couldn’t eat there had to take to go because my 9 year old daughter said she was too dirty.

They are scammed. There is no eggs in egg sausage mcmuffin that they do not bother to tell you because of the Hurricane Milton so you have a choose whether to order or not like Wendy does telll me that they do not have eggs and creamer. McDonald's have all the charging outlet bot working. So after my order, I left and put my food in the car and went next door to Wendy where the charging outlet is working.

I stopped at McDonald's to get my husband dinner. I asked for the 2 cheeseburger combo meal. Got home with 2 hamburgers, NOT cheeseburgers. I'm tired of people complaining about pay, but you can't even put cheese on 2 burgers.

Went to get Happy Meals with 3 of my grandkids. They were so anxious to see what Croc they would get this time. Very, very disappointed when they got something else instead, even though they were able to choose Croc on the screen. We also got 2 Happy Meals without fries! So, so disappointing.

The food was good, but this McDonald’s is notorious for not including the condiments you requested in the order. These are vital because you may not have any sauces in the house!! And for as much as this company charges, they need to straighten up.

Recently went to McDonalds and spent $11 on kids happy meal and cheeseburger and med fries. I don't ever go to Mcdonalds but the kid wanted to. Completely disappointed, I laughed at the size of the company's beef patty size. What did they do, slice a patty in half now. That patty was so thin, and the fries lol, so thin and small. This isn't shrinkflation, this is companies taking advantage of customers while using today's issues as an excuse to save money and charge more. 2.50 for a cheeseburger with a very thin patty. Glad I don't go out to eat much. Cant believe people will actually pay to get ripped off. On top of that, mcdonalds food don't even taste that great. Definitely won't be going back again ever. I hope people stop allowing companies to rip them off. Ain't right.

The new kiosk is awful. Employees are extremely rude and ignore customers. They have even remolded to ignore people more easily. It’s in all the McDonald’s that I have gone to in different states. People are discussing it on social media. They have rediscovered other fast food restaurants and are dropping McDonald’s. I am now one of the people leaving McDonald’s too. What a shame.

Never eat at McDonald’s but today stopped at the McDonald’s in Bolivar Missouri. Wow! Thought I’d stepped back in time. Actually greeted at the door. The young people were interested in me as a customer, and best of all the place was CLEAN! A rare experience of what McDonald’s used to be. Corporate could use them as a model!

Never had such a horrible sausage burrito at the Bourbonnais McD (#32404) on Rt. 50 and I've been going there for at least 2 years for this item. If I would have opened it in the parking lot I would have gone in and asked for another one but I was at work already. The tortilla was stuck to the paper wrapping. Half of it was totally stuck and I wasn't going to bite it off the paper! The entire burrito was very flat with little filling and the ends that were tucked in were pretty hard. Seemed like it had been sitting around for a while. I have given this particular restaurant good and bad reviews when one was needed. And this one is absolutely needed. Very poor product. 10/6/24 9:10am Order #** Mer#**.

The Mcdonalds next to flying squirrel in Calgary store number 21179 order number ** around 2.47 - 3pm on the saturday 5th October 2024. Filthy place, floors sticky, food greasy, fries and no crispy onions in the Archer burger. All round poor, dirty and not a very good experience. Server claimed short of staff when issues addressed. Check your cameras and you will see for yourself how it was at the time. Few pictures enclosed. My number **.

The local McDonalds does not honor the highly advertised $5 value meal. The meal is supposed to be for either a chicken sandwich or double burger along with nuggets, fries, and a drink. The Nanuet location charges an additional dollar for the burger.

I waited 40 mins in the drive thru to get my order. My fries were cold. I asked the manager for hot fries and she didn’t want to do anything. I’m complaining because this is unacceptable service. They need to get better managers there.

I was at your McDonald's in wheeling WV. Your crispy chicken sandwich sucked. Only had one pickle. Nothing else. I took one look at it and pitched in your trash can and left. That's one piss poor sandwich. I would have been better off going to the local soup kitchen.. Never again. Your food sucks.

Never do business with Mcdonalds! They don't care about the customer, we are never right, and when we show them the facts they still blame us! Maybe the employees need to take the Bluetooth headset jamming death metal out of their ears when taking an order. Then when you go inside to tell them they made a mistake they tell you you made the mistake! Like listen hear I know what I ordered... The managers are kids for Pete sake! A company with no customers isn't a company any longer.... and this is the Mcdonalds legacy.

This McDonalds is the worst, WORST, on the planet Earth!!! Sunday 9/29/24 I placed a mobile order around 825pm. I went to pick it up at 8:35 and they were CLOSED!!! They close at random ALWAYS! TODAY… I ordered a Quarter Pounder Deluxe, customized. Along with other items, nearly $30. And got home with a quarter pounder box, description of customizations, only to open it and find a crispy chicken breast on the bun!!! This is after we were the 3rd car pulled, AND a crew member came out and took my receipts to make the order as he stated “they were confused at the moment?” And LAST I tried to call to avoid a negative review (for 30 mins) and it appears the phone is off the hook!!! Luckily for them they are in a small town where residents have very few take out choices, otherwise they would go out of business!!!

Been happening to me at the drive thru at McDonald's on Lundy's Lane Niagara Falls Ontario 15 or more times through the many years, which I go once or more or less times per year, the person at the window informs me to wait at the 3rd window. Who exactly informs her (or him) of that information as she or him wears that ear headset because it happened to me so many times through the years. Today when it happened again, I feared it may take 5 or more minutes so I waited less than a minute at the 3rd window and drove around to get my order.

I realize there are a lot of places that have the timer for each step in fast food, but please stop having your employees and customers rushed. That is how mistakes are made and people get hurt. Some of us pay more than $3 at McDonald's, some of us spend closer to $40 and some people have disabilities and think and talk a little slower. McDonald's makes plenty of money not rushing people. I really hope corporate changes this ridiculous timed order. I use the app a lot now, but that's only because I hate feeling rushed.

The restaurant on 331 Nolensville road is very uncustomer like. My father ordered 2 Bigmacs on his mobile app for me And he accidentally put for drive through and I walked to the McDonald's to get the food he ordered for me and they refused to give me my order due to my father accidentally putting drive thru and not pickup inside.... Horrible service. Horrible workers and very disrespectful.

I order food through the McDonald's app all the time, food is good alwAys on time but the only thing that bothers me is that when I'm ready to eat there's no KETCHUP,, so why order through the app when I still need to get off my car and go ask for ketchup,,.. Just put some ketchup in the bags along with the straw and napkins..

I was hungry - don't usually eat fast food - figured it would be fast and not too expensive and I was on vacation. Bethany MO. 20 minutes later (!) I got my 1/3 lb (? maybe) medium order of fries for $4.20. What happened? I'm vegan - not much to pick from - not even sure the fries are vegan - probably cook them in the same grease as everything else and flavor them with otherwise unusable animal products. Corp SOP.

I went to the McDonalds in the Sayre, PA. location this morning. I went inside as the drive thru was extremely busy. I used the #1 kiosk. It would not take my card. I had to go to the check out. No one there. Waited several min. before anyone noticed me, I had to step into the prep. area. I used the Kiosk at 10:03. I only ordered a sausage, egg, and cheese muffin. I got out of the store at 10:46. People were waiting as long as I did just for a cup of coffee. This McDonald's has had this problem for a while. If you go to the drive thru. you also wait forever. Then when you get to the 2nd window, because no one to take your money at the 1st window, you are asked to pull over and wait. This has happened to me when I was the only one in line. This is a small town, and waiting forever isn't in anyone's best interest. I would add my receipt, but I never get one there. Also, I had to feel sorry for the poor young man that had to keep apologizing for the service.

Just walked out of the Clinton Utah location because we waited for 1 hour and never got our food and the Manager could have cared less! All they cared about was the drive through and the Door Dashers. There was one kid who waited longer than we did for a ten piece chicken nuggets! What the crap is going on?

I don't eat there anymore because of their prices. But the only people they really screwed over were the senior citizens that went in there every single morning for their breakfast. Shame on McDonalds.

I am writing to share my recent experience at McDonalds Sunrise Hwy in Valley Stream store # 19824 which left me quite dissatisfied with the service. I visited the drive- thru on Sunday 09/15/2024 at 10:37am, Initially, everything was going well. The server taking my order and the individual at the payment window were both pleasant and professional. However, when I arrived at the final window to receive my food, I was instructed to pull up and wait for my order.

All the tables were dirty while most employees are just talking to each other. No straws or lids. Never go again. I don't recommend this particular place again. I think there are too many employees for doing very little.

The store inside Walmart at Mississauga rd and Williams Parkway refused to take my order when I wanted to pay by credit card but take orders from someone paying by cash. They said the registers were not working at the moment. Also, they prepare the food with bare hands In front of customers in the kitchen. We complained but their attitudes were not acceptable. They even dare to tell us “Go ahead and complain to the head office.”

Drive thur order #1457 on 09/04/2024 at 9:36 am, it was not “welcome to McDonald’s may I help you?“ No, instead I received a “What do you want?“ I was dumbfounded at this response but proceeded to give my order and just thought to myself how rude employees have gotten. I was in customer service for 16 years and I have never been so dismayed at how lazy, rude, entitled people have become. Do better McDonald's at training your employees with attitudes. I understand how McDonald's has went downhill over the years.

They told me to park somewhere and wait for my food. I waited for over 7 minutes, finally, I decided to go inside and ask where my order was, they were just bringing it out, you would think it was hot and fresh, nope, cold and nasty. $11 bucks and change for this garbage and a long wait. They wasn't even busy. I should have stayed home and opened a can of soup. This was my 1st visit in several years because of the same problem. I guess I should have learned my lesson. I don't recommend this store in Bonner Springs Ks, why people go there is a mystery to me.

PSA: unless you like someone arguing with you or being rude to you, making your child cry, or if you enjoy your food coughed on…avoid McDonald's on Missouri Avenue and Jasper Street. The manager **, is the one that is causing issues. This is now the 6th issue we have had. We are no longer giving this McDonald’s our business. It started out as just him being curt, (which I chalked up to we all have a rough day, so I gave him the benefit of the doubt); escalated to staff calling me crazy lady because I counted my change wrong and missed giving them a nickel (she said it on the microphone to other employees in Spanish; I speak Spanish by the way!); escalated to him and staff being rude and laughing (making us question the safety of the food);.

In 1985 I purchased a hamburger. It had glass in it. Cut my mouth up. Manager wrote accident report and took the burger. There were 3 employees there. One was the cashier. They tried give me coupon for a free meal as I stood there bleeding. The corporate office called me a week later to take a statement. I asked if there was anything they could do to help me. I had no job. No medical. I needed to get my gums and teeth checked. She told me no. It's up to me to pay for my medical care and it was my problem not theirs. I got a really bad infection, lost teeth which lead to a lot my teeth going bad and losing them. I still have scar in my mouth.

McDonald's hires illegals not citizens. Their burgers are tiny and tasteless. They use to be ok but not anymore. Cheaper ingredients and low paid employees = a mess. They need to get their act together. Bad service especially in early morning. They're out of touch like most big companies.

I made a purchase at McDonalds / 1310 S Federal Highway Dania Beach, Fl. On my receipt it says fill out the survey and get a buy one / get one free sandwich code. I fill out a survey from my receipt per the details and I received the code. I take it back to the original store but was told they do not accept it. So you advertise a promo on the receipt to get feedback, but then you don't honor the deal at the same store that gave me the receipt to begin with. In summary don't bother filling out the survey because you will not get anything that they promised. Someone needs to start a class action lawsuit.

I went to McDonald's today and I ordered the Big Mac meal which I had to get the deal off the phone to make it 6.99 because the meal in store it's almost 12 dollars and I found out biting into a Big Mac that they actually cut the patties in half from what they used to be. Now they're thinner than paper on a Big Mac. Come on McDonald's. You guys can do better than that. Customer since 1974, I understand everybody needs to make money but God cutting patties in half is ridiculous, shame on you McDonald's

Went thru drive-thru yesterday in Cottonwood, AZ. Paid but order wasn't ready. Didn't even have my soda. Told to pull around and wait. Waited for 25 minutes. NOBODY ever came out with my order. So I left. Totally ripped off. Will never go back.

When I went they were so nice to me. That's the real McDonalds model right there. They gave me free nuggets and they gave my friend a free chocolate milkshake. They truly made my day. Hope you can continue to make customers happy.

I remember McDonalds being a good fast food chain. I used to take my kids there frequently. However, ever since they instituted the kiosk the McD’s between VA and NY that I’ve entered has become MUCH slower, less friendly and less than hot food. I can only assume they are hiring less qualified managers and less motivated personnel.

I went through the Drive Thru at 7915 N. Davis Highway in Pensacola yesterday at 11:59 am. Store #10120. I bought a Quarter Pounder with Cheese meal (including Diet Coke and Fries). I also bought just a Fillet-O-Fish sandwich with extra tartar sauce. It cost $18.04 total. I used my VISA credit card. I was eating while driving and didn't notice until after a while, that the hamburger was raw, red as can be. I took photos. Someone may get E. Coli or worse. McDonald's needs to do better. I did file a complaint at McDonald's website, but they said it might take 10 days to respond. That is unacceptable.

When the overall store manager is there everything seems to run smooth. But several times I've been told at the cashier window that they didn't have any change to give me or the individual walks away with my credit card for awhile. These are ploys a cashier will use to accumulate charge for themselves. This is stealing! It should be no reason for the window cashier to walk away with your card unless the credit card reader is broken but this wasn't the case. Service sucks! I never get asked if I'm using my mobile app. But the biggest complaint is asking you to pull into a parking space because the timer is running on the inside and they will be ding for a car at the drive thru sitting too long at the window! Really Mcdonalds? Everyone knows what is going on!

As a person who cares about the ingredients in food, I rarely eat at McDonald's. I like the breakfast Sausage Burritos but at 760 mg of Sodium each for 2 burritos, that is a whopping 1520 mg of sodium which can lead to high blood pressure. A Cheeseburger is also 760 mg of Sodium. Therefore, McDonald's food is unhealthy for middle aged and older age customers just on the basis of Sodium content alone. Even young people can get high blood pressure. Any foods with over 100 to 250 mg of Sodium are quite UNHEALTHY.

McDonalds as I remember is No More!! The food the burgers fails in Size and Flavor, its ground beef is poor. Double Quarter Pounder with Cheese, once a great burger in Flavor is like rubber with hard pieces of something in it. The thickness the size is closer to a regular cheap burger. I'm done with Mickey D's.

So yesterday My wife and Granddaughter went to grab something to eat at the local McDonalds, what a terrible experience that was. From cold almost frozen fries, to missing items from the orders it was a horror story. The employee came out and had to return 3 times to get the order correct. Ultimately the Managers are responsible for their employee's actions. They need to be re-trained to correct this problem, some might have to stop trying to be a friend and start being a manager. Customers are paying for good service. If you want good service don't go to the McDonalds here in Horizon City, El Paso TX 79928, you won't get it!

My grandson is 4 years old. He will only go to the McDonald's on Allegheny Ave, Pittsburgh, PA. He gets a 'pickle burger'. It's a cheeseburger, no onions, no mustard and extra pickles. This is the only McDonald's that gives him an extra souffle cup filled with pickles. The other McDonald's we have went to say they don't have anything to put extra pickles in even if I pay extra! I would like to thank Shay today for accommodating him. If he doesn't get what he ordered, he won't eat it.

McDonald's on 5th Avenue South in downtown Birmingham Alabama. Tuesday 6.4.24 approximately 6:30pm I waited about 15 mins to give code for 1 dollar French fries, I only had a dollar 50 at that time or I would have just paid full price, I go there several times a week. When I was asked for my code my phone had timed out and I couldn't use it again because something was going on inside the restaurant because they weren't taking orders for an unusually long time, the drive through was essentially shut down like between 10 to 15 minutes.

Just left McDonald’s. I ordered two jr hamburgers and a quarter pound. No bun. Opened the bag to find 2 jr chicken burgers and a quarter pounder that was stone cold. Not impressed especially after repeating myself to the girl that took my order so I drove back around to the drive through. Placed my order again. Finally got my order right. The only problem was everything was stone cold again. Not impressed with this establishment. Will never return to McDonald's again. Disgusted with how they treat the customers and by how they serve their food.. Centennial and Rymal is the poorest McDonald’s I have ever been to. I would never recommend this establishment to anyone. Not even my dog.

I am in my 50's and used to enjoy the original Big Mac in my teens, and 20's. But, over the years I have noticed a significant decline in the meat patty and overall size of the burger. It's really too bad you have shrunk the burger, but have substantially increased the prices. Therefore, I have only bought a few Big Macs in 30 plus years because of my disappointment. I have heard so many bad reviews of the decline of your burger size. Your competitor Burger King, for the most part, has kept the burger sizes constant. So, me and hundred of thousands of others my age are disappointed in your quality and refused to eat your food anymore!

During the "survey" I got hit by McD with a timed-out, meaning the 81% completion of their questionnaire was about to be wiped out while giving me an additional moment to right my wrong. I still timed-out. They wiped out my essay question too. I had given this McD (#4722) a 5 star rating which got deleted because I refused to start over again by entering a twenty-six digit survey code. So now I'm considering never returning to #4722. Cause I put the time in for that burger. Stupid.

I found ants crawling all over my Mcdouble. This was completely nasty. I wish I could show you a picture but I threw it away immediately. Never eating from McDonalds again. Please fix this. I should never have to see ants in my food.

Places a mobile order at midnight, we are visiting Las Vegas and don’t have a car and they refuse to help anyone without a car. Should I rent a car just to get food? When it is 3 buildings away from the hotel we are staying at? There is no restriction on the app for not having a car!

Food was terrible, hot cakes were stiff and stale. I asked for egg and bagel sandwich. They still left the cheese on. I had to repeat every order 3 times and they still got it wrong. I will never get food there again nor recommend it.

Most of the McDonalds we’ve been to in the past few years tell us their milk shake machine is down and we actually had an employee tell us it’s actually just laziness, take it off the menu if your employees are too lazy to make it.

I went to the McDonalds for a McFlurry. Cost about $4.50 for a cup less than 3/4 full with a big hole in the middle of the ice cream, so probably a 1/2 cup. It was a small cup to start with so the value for the money was NOT worth it... Very disappointed.

I was refused service at location fairly new by a supposed to be general manager named Miguel. First I was served a burger meat was like warm and cheese cold. I asked to get it remade where then the manager came to the counter with what felt like same cold meat and cheese. Upon talking to the manager before she served me again I asked her, "Can I please get my sandwich made hot? My cheese is not melting because the meat is cold and also the bun." That's when someone who said they were the general manager came to the counter and said he can not give me a burger with cheese melted and that he can not get my burger made correctly. I told him I would like my burger how I would like it made, hot.

I was given the McNuggets that seemed to be a mix of the spicy ones. It tasted bad, like just over done pepper coating. I reported it to McDonald's and corporate say, "Sorry you have to go to the restaurant to resolve this." Corporate does not care about quality.

This is the 4th time we have ordered online only to get there and be told they don't have our order but our points also are gone, but not once were the employees inclined to apologize or offer any solution.

I am not a fan of MD in general just mainly because of the insane prices and I prefer to cook at home, but when I have the nephews and nieces over to visit I like to treat them and they love MD. I have a couple issues with my local McDonalds and I can only speak for the one I frequent here in Chowchilla Ca. My issues..

Used the app twice! I was missing part of my orders both times. The 1st time I just dealt with it! The second I called and the manager Dana was so rude about it! I actually decided to let them keep the my missing order once again, I would never write a bad review on a particular manager but I feel this person should not be in this position or at least needs more training. She was so rude and actually talked down and over me! This store messed my order many times in the past so now decided to stay away! They are so much better competition out there than McDonalds with great customer service. I am 50 years old and this was the worst experiences of customer service. This store use to be great but bad management ruined it. If you in the area Diary Queen across the street is better choice!

I recently decided to go to a McDonalds restaurant in Peterborough inside Walmart. I wanted the sausage mcmuffin without egg, which was cheaper than with egg outside of a combo. Then when I decided to have the combo, the sausage mcmuffin without egg, one hashbrown and a small coffee came to 5.99, the same price as if I had ordered a sausage mcmuffin With egg, one hashbrown and one small coffee. It didn't make sense why suddenly I had to pay for the egg in a combo when I wasn't getting it. I asked the manager why this was and she said they couldn't change the price in the till and that was all they could do, so I asked for the egg to be added anyway, since I was already paying for it. This is cheating in my opinion. The unfair pricing practices have confirmed to me I will never go back.

Lately, I went to Mc Donald's although I knew I would be disappointed again with the food quality and authenticity. This time it's the last time. Where the heck is the meat in your hamburgers? The meat loaf is as thin as a piece of paper and it tastes nothing. I'm not even sure if it's Beef! Dear Mcdonald's, aren't you ashamed to sell crap food like you do?

I just want to say when did kids meals take away from little kid toys..Went to MCDS for a toddler turning 3 today expecting a toy his age and what so we get some stupid dance 3 stupid bull crap a 3 year old don't care about. When are you going to make toys for younger ones more appropriate. I am very disappointed and this is why I don't do kids meals because it's not worth it!

Our recent visit to McDonald's at Nature's Walk left us deeply disappointed and frustrated with the apparent lack of care for their customers. It was a simple late-night drive-thru order that turned into a series of mishaps and unresolved issues, showcasing the company's disregard for customer satisfaction. Upon placing our order, which consisted of a children's Happy Meal, nuggets, two cheeseburger meals, and a fish sandwich meal, we unfortunately made the mistake of not double-checking the items before leaving. It wasn't until we arrived home that we realized our order was completely botched. Instead of the items we requested, we received McChicken sandwiches and fries. The Happy Meal, ordered with nuggets, was also incorrect, containing a hamburger instead.

Filled in online form on McDonalds website regarding dine in experience. Form offered an email coupon within 3 hours of form submission and contact from location manager within 3 days. Very nice service. Now 7 days and neither nor had happened. Phone reps claim to know nothing about this online process leading to seek more info from the customer than offering a solution.

I ordered a big Mac combo with no pickles and they put pickles on it anyway, the meat and bread was very hard. It taste like it was sitting out all day. They were out of Coke and the fries were barely warm. Just nasty!!!! I should have just settled for microwave popcorn. The receipt also did not state no pickles. I blame the girl who took the order!!!

Now, it's CEO is backpedaling his boasting that the chain can raise prices without denting sales. Customers are tired of mediocre food and being exploited on price while management and shareholders are the ones getting the best end of the deal.

I've had the steak and egg breakfast bagel a few times, and each times it's been very tasty! The meat is well seasoned, the sauce and onions are a big plus and the bagel is soft and tasty. Thumbs down on the bacon bagel...only 2 little half stripes. Haven't tried the sausage bagel.

The cashier was border line rude. She never made eye contact keeping her focus on the screen. She looked completely bored and wished she was elsewhere. Her voice was low and hard to hear. And we waited 10 minutes to get our order.

Very dry big mac! I was excited to have a double big mac and when I got it I couldn't even taste the sauce! I used to pay more money to have extra sauce and now I think I will have to do it again! That's if I go back?

Went inside this location and ordered a #2 with hash brown and no drink because they were out of OJ and I ordered an egg biscuit with a hash brown no drink. When I received my order it was missing a hash brown. When I told the manager who also took my order she became argumentative with me and tossed the hash brown in the bag and continued to argue with. I told her I don’t want to argue with she but she continues to berate me in front of the other customers. I was done having her embarrass me in front of other customers and I lost me cool and snapped back at her so she said she was calling the police. This manager has no customer service skills and could have easily said, "I’m sorry and give me the hash brown" but she not. She just wanted to escalate the issue.

For 1 what fast food restaurant has pull up waiting? Get a coffee handed to you dripping coffee, that gets all over you and your truck, then cups only 3/4 full, order 2 cheeseburgers plain, takes 30 mins and you get home and they're not plain.

Firstly, the staff was incredibly rude and unhelpful. They seemed annoyed by my questions and were dismissive of my concerns. It felt like they couldn’t wait to get rid of me. Secondly, the product I purchased was defective, and when I tried to return it, I was met with resistance. They insisted that it was my fault and refused to offer a refund or replacement.

On 12/29/2023 we went through the drive thru at McDonalds in Vienna, WV store #5282, for lunch. First I had trouble with paying. The young man at the window couldn't get the price right. He gave me the wrong change, to my benefit, and I had to tell him he gave me too much change. When I got the food I had to ask for napkins and the girl gave me two napkins. The Mcdoubles we ordered tasted like last year's meat. We threw them away. As we drove away my wife noticed we didn't get any straws for our drinks and she didn't get her holiday pie we paid for. We will NOT be wasting money there again. There are other McDonalds in Parkersburg that have good service. I'd advise everyone to stay away from that Vienna store.

I absolutely love McDonald's and would give it a 5-star rating! The delicious taste, variety of options, and affordability make it the perfect choice for a quick and satisfying meal. One of the main reasons why McDonald's is so good is the taste. From their iconic Big Mac to their crispy Chicken McNuggets, every item on their menu is bursting with flavor. Their burgers are always juicy, the fries are perfectly crispy, and the soft serve ice cream is a creamy dream. I have never been disappointed with the taste of any item I have ordered from McDonald's.

Big Mac was very disgusting, the meat was burned and didn't even look like hamburger,, the fries were old. I spent over 13.00 dollars and never again. If they can't make good food at night then why are they open late,,, maybe drunk people would get that food, but for someone just getting out of work and wanted food. I know they make good money there, why would they serve old food.

I had the app several months ago and deleted 'cause I was saving space on my phone. I went re install it and it wouldn’t let me log in. I contacted customer service and they kept telling me to uninstall and reinstall and to make sure I was using the correct Apple ID. Now mind you, I have had my Apple ID for 10+years. Still would not let me. I logged into my Apple ID with no problems so I know I am using correct email.

Three weeks ago my 12 old son came home with a muffin burnt and hard like a rock from McDonalds. Customer service had microwaved that muffin and burned it, then it was proposed to eat to my kid. I went there and spoke to a manager, she insisted that product was good to eat, moreover, she said that a kid was agree to take this burned not edible and dangerous to eat McDonalds muffin. A manager refused even to look into this burnt product, and she was very rude and unprofessional. She stated that my son took it and supposed to eat it. I complained to McDonalds Phone Customer Service Line, they created a ticket, promised that a supervisor would follow up with me in couple of business days: 3 or 5, but until not I did not hear back from them. I would like to know what was done to prevent such cases in a future and DO NOT POISON US!

I use the drive through at McDonald's pretty much every morning before work and order two large mocha frappes with a shot of espresso in each. The manager is really great at her job and the associates are pleasant, however this morning I drove up to order and the young man said machine was down and probably will be forever. I was concerned that I spend my hard earned money here almost every morning to be told this. I feel they said this because they did not want to do the service to me or mess with the machine. If this machine is constantly not working, then it needs to be addressed and fixed and not broken forever per associate at drive through.

It has been a while since I last ate at McDonald's well over a year. I just went today, ordered a McChicken sandwich, it had a medicine like aftertaste, I have mild pain in my tongue and mouth and sick to my stomach to the point that I feel the need to throw up. I left a review on the survey site that was on the receipt. I will not recommend McDonald's to anyone. I don't know what changes they made to this sandwich but this has been a horrible experience and I will continue to not eat there. I have never had a reaction like this in the past and I used to eat there often. However, the employees were courteous and prompt with service, for that reason I give them a one star.

So basically on an ordinary day where I go to Mcdonalds. Its start normal but you can't go through the drive through so I have to go inside the mcdonalds and it's me standing there and I order a 17* BIG MACS, 15*LARGE FRIES, 7*APPLE CINOMINNON PIES, 8* CHICKEN SANDWICHS and 8*KETCHUP PACKETS AND 2 MCFLURIES AND GUESS WHAT YOU GUESSED THE ICECREAM MACHINE WAS BROKEN and then this next part is outrageous. After ordering it took them more than ten minutes to serve my food and then they only gave me 7 ketchup packet.

McDonald’s in 4960 W Ajo Hwy in Tucson Az. I made a mobile order in the curbside where they took about half an hour so I went to go inside to check what was taking them so long. Instead of explaining to me they were telling me to cancel my order online. The manager was being even worse, after I told her I couldn’t cancel my order she kept insisting that she was right and that you could but she didn’t explain how. I told them I just wanted my food because it was had been 30 min and again she kept insisting it had not been 30 minutes. I ordered my food at 5:00 and went inside at 5:30 and I ended up getting my food until 5:50. They didn’t communicate well with me or didn’t care about getting my order or any people in the curbside. By the time I got my food it was also cold already. They should have a better way to deal with curbside and mobile orders and the customer service was horrible coming from the manager.

I go every once and a while when I feel like it, I enjoy the taste of the burgers and fries. Getting a little bit pricey though and very unhealthy. Wouldn't recommend to eat every day. I usually get a double cheeseburger, medium fries, four pc chicken nuggets and sauce and a soda.

Well I have to be honest. McDonald's has been the worst fast food place ever. The company has got soo greedy that they down sized all their sandwiches yet increased all pricing. They had major nerve even calling their Big Mac a Big Mac. It's the smallest burger compared to all fast food chains. This company continues to rob people and run simply from the company name. I wish all McDonald's closed down due to their horrible business organization to people who has been supporting the franchise for 70 yrs. Highly disappointed in this new era McDonald's. I would never go to any McDonald's anywhere.

There are pubic hairs in their damn sandwich. It was most disgusting thing I've ever seen, the add insult injury, they just replace the sandwich and didn't even offer me my money back. They probably spit in the second sandwich. Disgusting, disgusting, disgusting place. Stay away from McDonald's.

You have changed the taste I have loved for years with the grilled onions. Very disappointed. I'm 58 years old and have always loved McDonalds. You should have offered them as a choice not just put them on the burger. I will not return to McDonalds till the grilled onions are gone.

In Jupiter Florida I go to McDonalds pretty much every morning. I usually get the same meal. This morning I decided to get a refill on my small sweet tea, which the small cup even after the tea was gone was still 3/4 full of ice so that tells you how much tea I really did receive, Lol not much! I walked up to the counter and asked the employee if I could get a refill on sweet tea, they told me I could have refills on sodas but not sweet tea. I told them due to medical reasons with my stomach which has led me to the ER, l cannot have carbonated drinks and that's why I drink water or tea only! So therefore being a customer pretty much every morning at McDonald's and with what I pay I could not get a small refill on my iced tea, I'm not sure if this is all the McDonald's policies but if you're going to refill sodas, I really do believe it would be less money on the corporation?

I've ordered several times from this McDonald's and every time it's not correct. I stopped ordering from them and last night my friend ordered me a Double Quarter Pounder with Cheese, no pickles and no ketchup. I got ready to eat my hamburger and it was a happy meal hamburger-plain. No nothing. She paid almost $8.00 for a $2.00 plain-hamburger. What was printed on the receipt was clearly not what was in the box...

I spoke with the manager Sandra regarding my mistake order in the panel. I paid almost 7.00 dollars without pancakes. She told me I need to pay more than 5.00 more for the pancakes order. I think she can change my plate for good customer service because I'm 61 years old and that day I want the full breakfast plate. Also, in the restaurant more than 3 homeless charging their phones with all the carts full of stuff without eating any food. In my personal opinion I never going to visit this restaurant on Colonial Dr. Orlando Fl.

When they changed their menu and made 4 types of chicken sandwiches they also changed the size of the sandwich, the flavor and items on the sandwich. I ordered a spicy chicken sandwich yesterday. It was just a breaded chicken breast on a small bun. Nothing else. No lettuce, tomato, sauce nothing! I won't be back.

I stopped purchasing a McDonald's sausage biscuit and a senior black coffee when the price jumped from $3.29 to $3.81 in my town of South Holland, IL. I was in Rock Island, IL over the New Year holiday and purchased the same McDonald's meal of a sausage biscuit and a senior black coffee for $3.29. Shouldn't the prices be uniform at all McDonald's? I'm confused.

I stopped at the one located across from old Kmart Plaza location at 11 AM on Saturday 12/30. This location is located Holyoke Mass. I waited over 12 minutes for someone to help me. All the team members stood there and talked. They came out, looked at me and went back. I’ve gone to this location for years. Will never be going back.

This is not the first time I've been there just after 5:30am and they are not open. It is posted they open at 5:30am. I knocked at the door and the man putting garbage bags in the cans just looked at me and returned to what he was doing.

On our way back to Arizona after a brief visit with family in Colorado, we stopped for a quick bite at a McDonald's drive-thru in Colorado Springs. It was going on 4pm and we were booked into the Marriott in Raton, New Mexico, still a couple hours away, and we just wanted something to hold us over. We placed our order from the car, then drove to Window #2 as directed, only to be met there by a young man with very matted, blond cornrows sprouting out in all directions from his head. Now, the hair in itself would have been no big deal, and I wouldn't have given it a second thought if he hadn't been digging at his scalp the entire time we were waiting for our order to come up, grabbing one cornrow at a time and twirling it around his index finger, intending to give it "body", I guess, then digging around for another one to give the same treatment, all the while flashing a completely unattractive (and unappetizing!) armpit.

Every time I go to get a breakfast sandwich from McDonald's there is an eggshell in my sandwich every single time over the 1 year. I now only go to McDonalds for the burgers and fries. That's it but that's it.

I went to the drive through of McDonald's 7749 Moffett Road, Mobile, AL 36618. I used the McDonald's app. My will was $35. I immediately was told someone got my food. I was told in a nasty way to go to the 1st window where the woman kept asking me how I paid and she wanted to see my invoice. Then in another nasty way sent me to the last window where my food was sitting right there. She then came to that window and asked me to tell her what credit card I used. I never felt so dehumanized. I am ** hard working woman and was treated like that by other ** women. Long story short I got my food but I will never go back to that McDonald's as long as I live. Thank you.

From Hot Coffee to Cold Silence: McDonald's Shameful Legacy: And BTW McDonald's your three months of stone-cold silence after scalding me is bitter proof of your heartless corporate soul. Your callous indifference is a toxic stain, surpassing all levels of contempt. This isn't just negligence; it's a deliberate betrayal of trust. Shame on you for turning a customer's suffering into a festering wound of bitterness.

Food is nasty with potentially not even food at McDonald's at 186-194 3rd Ave. Paterson, NJ. This place needs to be checked to ensure food safety is consistent with McDonald's experience. Staff is neutral and it's just gross.

Mobile orders should have their own lane to be able to pick app order and go. Not wait in line for the same customers that are still there waiting. This app is good and great but there still should be especially just to pick up.

My wife and I had a business matter to attend in another city. So while traveling there we decided to stop at the McDonald's location in Trenton Tennessee for breakfast. These were the nicest most courteous employees we had ever witnessed at a McDonald's ever, we didn't have to lift a finger to do anything but eat. Kudos to the manager there for training by example.

I placed an online order to be picked up through drive-thru. I specified no diced onions on the Big Mac I still wanted the Big Mac sauce, also I specified no pickles. When I got home, the Big Mac had only the hamburger patties and lettuce on it. A few days later I placed an order through the app. I specified no diced onions and no pickles on the Big Mac, I wanted the Mac Sauce. I even called the store and repeatedly stated I wanted the Mac sauce, I did not want the onions that come on the bun itself. When I went to eat the Big Mac, it had no Mac sauce on it. I have spent money twice and not got what I ordered and wanted and left with lunch or dinner to eat. The McDonald's located at 3100 Oakland Avenue Indiana PA doesn't be able to make orders according to customers' specifications.

They are always in such a hurry that they just throw the food together, it looks a mess and you don't even want to eat it. In such a hurry yet I was the only one in the drive thru. They threw the chicken nuggets box in the bag upside down so when I took it out all but about 12 out of 40 hit the floor. And you should see this burger I took photos. It's ridiculous. I wish I could show you how sloppy and unappetizing it looks. And it's 9:00 p.m. on a Sunday.

Drive thru took my order. I pulled forward and paid. Next window, no one working. Saw one person behind customer counter talking on personal phone. After waiting 4-5 minutes went inside and asked to speak to the manager. I was asked for a number for my order. I explained that I went through drive thru, and never got my order, again asking for a manager. They found half of my order and gave it to me. I said I needed my shake and wanted to speak to the manager. I finally got my shake and again I asked to speak to the manager. They finally called into the back for the manager. I heard laughter from the kitchen area. Still the manager didn't show up. I left with out a receipt, napkins or a straw. And they locked the door behind me.

Ordered quarter pounder with cheese meal in drive thru. Came home, after couple of bites noticed my meat was very red, with raw parts. When I pressed meat, blood came out. Very disgusting, especially when I only eat well done. Immediately called manager. She said they are aware of griddle issues and someone repaired it. I told her not fixed and this is dangerous to people's health. She said to come back and I’ll get free burger. No thanks!

There was a very nice lady who was the morning shift lunchroom attendant. She was friendly and accommodating. She was helpful to new customers and had a rapport with regular customers. Thanks for the pleasant experience!

Went through drive thru. Didn't get all food. Went back to get food. Not received. Asked for my other meal to be made fresh since it had got cold due to me having to go back to get food not received but paid for. Was told that he wasn't remaking anything!? Have me a refund finally and I had to go back through drive thru to get food remake. Never apologized or anything for their mistake not mine. Never apologized for being rude and slamming register drawer and huffing and puffing at me for having to give a refund!!!

This is McDonald’s ad and yet when my husband attempted to get his free breakfast he was turned away and told we don’t do that. Nowhere did it say at participating locations. I am his wife and am offended by the fact that this store can’t honor a veteran a free breakfast one day out of the year after he risked his life for them to have their freedom. This McDonald’s is located at 1209 Branson Hills Parkway in Branson, Missouri. On Saturday, from 8 - 10 a.m., veterans and active-duty military can get a free breakfast combo with a hot coffee or soft drink at any McDonald's location. They can show their military I.D. or be in uniform

Everything was good but they messed up my drinks and then when my mom went to bite her burger it was RAW. That was gross. I have never been so grossed out. If you live in San Antonio make sure to check your burgers. It's not the first time they do this.

Had a very good experience with my order for McDonald’s in Exeter Pennsylvania. Food was hot, quality was good. Had a great experience. The workers were fast and made me good food. Thank you for your time

It's a disgrace that every McDonald's I went to this morning in Jacksonville Florida would not honor the free breakfast meal as advertised for Veterans Day. I went to several and all of them either lied to me and said Veterans Day was yesterday or they just plain said, "We don't participate." You know this is the breaking point for me. McDonald's has continually been looking for ways to save a dollar at the the expense of alienating the customer. Lately they have taken away the drink machine and moved it back into the employee work area. This penny pinching is so ridiculous, I am done spending my dollars at McDonald's. I will not take my family to another McDonald's. Wendy's and Burger King will be my stops from now on.

I am outraged by the way I was treated by the manager at McDonald's store number 2725 in Hallandale Beach, FL. Rude, negative, and unwilling to help anyone. I politely asked for 5 minutes of his time to explain something that had happened in the store, and he immediately responded, "No problem, I'll take 5 minutes from another customer to help you." What is wrong with this guy? I explained to him that I sought assistance from an employee on how to proceed because I had placed an order through the app at another store and didn't know if I could cancel it or how to place the order correctly. This employee told me it wasn't her job to help me. That's why I called the manager.

When, placing an order, the restaurant was not able to provide a soft drink, and asked her about a substitute, there was not an option, and there was no discount for the meal. Very unacceptable considering the prices.

What's going on McDonalds? It's getting where we can't even afford to eat at McDonalds anymore. Your prices keep going up and up and your food quality is getting worse and portions smaller. I have recently stopped my weekly breakfast purchases because of this.