McDonald's Reviews

I have been going to McDonald’s for as long as I’ve been around.. Over time it has been getting too pricey with what they have to offer now. Menus are great. It’s just the quality has been declining. They also need to bring back the promotional games and prizes.

I want to share my experience at the location on 4514 Telegraph Ave, Oakland, California. The employees there have been exceptionally rude and unprofessional during my visits. I have been there several times, and each experience has been disappointing. Frankly, I am losing my patience with the staff. During my last visit, I placed two separate orders: a $6.00 meal deal and a soft ice cream using my reward points, which were about to expire.

Every morning I stop at the McDonald's on Wesley Dr.. Not sure why the manager can't take a minute to check the order. Last week I received another person's order. Today again and at least once a week something I ordered gets missed. Yes I should take the time to check my order. LOL wouldn't matter. The manager was at the window. She opens the window and closes it so fast, you can't say anything. Also she need to grow a personality. Very disrespectful, She has been there for a long time. She should not have any access to customers. Also once again I paid for food I did not get. I will take part blame. But how hard is it to put 2 egg muffins and a hash brown in a bag and kindly hand it to the customer. It's not rocket science.

On 12/02/2025 I went through the drive thru and ordered a 6 piece chicken nugget Happy Meal, when I go to the window, the staff asked me what I ordered and I told her. She asked me to pull up to parking slot 3. I sat there for 15 minutes. During that time I saw 3 people behind me receive their orders, and 2 receive their orders through the window. I went inside and asked for my receipt and money back. The wait would not have bothered me except for the people behind me receiving their order before me. The store number is 5331. I will never shop at this location ever again.

Seems like every time I patronize a McDonald’s, there is something wrong. Either my order is made wrong, food is missing, napkins are missing or the sandwich is made like a 2-yr old put it together! Yesterday, while on vacation in Beckley WV (Hylton Rd), I ordered a fish sandwich. This is how I received it. A few weeks ago, I purchased a double cheeseburger in Vermillion, OH and it was swimming in grease with far too much ketchup, sliding around between the buns and of course, no napkins given! Do better McDonald’s or I am done for good! Wendy’s at least can make a palatable sandwich.

At a McDonald's store located at 343 Cochituate Rd. Framingham, MA 01701 I used a kiosk to place an order for TWO egg biscuit breakfast sandwiches. My receipt clearly confirmed my order details. The receipt no. was 628. I then drive another eight to ten minutes to get a coffee at a Dunkin location near my office. When I got to my office I opened the wrapping on both sandwiches and found that I received two egg mcmuffins. These have English muffins which I avoid due to gluten issues. That is why I ordered biscuits. Now I have to drive all the way back to this McDonald's to get a refund or my $ back. I know that THEY will not be very apologetic as this sort of issue has happened to me before at this location. The current ownership is not good.

At 12:00 today, 11/22/25 I went to McDonald's off stadium drive in Kalamazoo Michigan. Ordered your $5 double cheese burger meal. Your person at window tried charging me $6.04, the meal should have been $5.30 with tax. I ask the lady to check the price and she said it's $6.04. Bullshit. Now you guys are adding upcharges on Tax. I won't be back for your overpriced Alpo.

I stop here 2-4 times a week for lunch. As of late, my orders have been messed up quite often. I always order no ketchup and have been getting it at least 3 times a week. So now I have to check every order before I leave the store. And have had a few times gotten only ketchup on my burger.

The workers are very VERY rude, they are uneducated and don't know how to work. Their work ethic is NOT there. They made my 6 year old daughter cry when they yelled at her, they ate my fries right in front of me and don't know how to handle a quote on quote rush. DO BETTER.

McDonald's food is generally not served hot. They, like most fast food restaurants, have a hard time employing quality people and their service has declined. These comments are based on visits to several locations across the country in recent months.

Location 1505 South Semoran Blvd Orlando Fl. 32807 Time 9.45 am Nov 13 2025. I have been going to this location for more than 26 years I have had a few complaints, but nothing like the extreme bad experience I had today with this One manager that has made my coming there when she is there so miserable that I have to avoid going there when she is there. This Manager today said to everyone who could hear her That I am not welcome there when she is there. I should pick another location, she, said out loud that if I continue to show up when I am there, she will have Me trespassed.

Ordered a soft cone, got a cone full with no extra on top. This is just ridiculous. Do not recommend… Please do not go here if ordering a soft cone. I would never recommend to friends, family, or anyone in general.

We ordered extra ketchup and BBQ sauce and received none. Also we ordered a cheeseburger and it had no cheese. We went through the drive thru and and they parked us in a handicapped spot because every spot was taken. Wouldn't recommend.

I just went to McDonald's and ask for a Sausage and Egg McMuffin and ask for some jelly and 3 sugar and 2 creamer and didn't get any sugar or creamer and no jelly. Come on McDonald's. Can't you do any better than the services we received from the persons you hired. Don't you read your reviews and complains are that's not important to you. Read all the reviews and complaints.

My story is likely the same as many on this list. I began eating at McDonalds as a kid in the 60's and watched them grow across the country. I have also had the pleasure of traveling the world and have eaten at the restaurants in London, Hong Kong, South China and even in Japan. The last few years I have gotten to the point if it was the only place open at night i would just go hungry. The drive thru is called a drive thru for a reason, over and over I am made to park and if I push back I get told to leave. If I am in the drive through its because I don't want to park. Also the food is getting to the point is nearly no longer eatable, I was a consistent customer that really enjoyed the two cheeseburger meal. My last go around they could not even get that right.

No one was doing any work at the front counter and the person there with her hands in her pocket wasn’t helping my water request. I waited for my order at a table from my mobile order. When the girl finally came, she brought no stirrers for my coffee. When asked about it, she walked away, ignoring my request. I am a senior and have to calculate my steps because I have pain, so when I have to go back to the front for a stirrer, I have to endure pain and for that pain, I took all the stirrers/straws so she could make that trip she was supposed to make.

Ordered steak egg bagel no cheese light butter meal, ate my hashbrown. Drank some of my juice across town, now open my sandwich to discover bacon egg and cheese bagel. 10/28/2025 10:53am ticket#** l'm for return call. No response from 614-464-4626. Today order taker says need to speak with gm. She gets someone yelling I should of brought it back. Advised her I had gone to the other side of town and was not coming back. Let her know I never received a return call since I lm. She says, "I don't care." She was rude. Yelling. Eyes popping out her head. Advised her I'm contacting corporate office. She told me I should have brought sandwich back, I'm not in that area often. Life happens. Sad representation for management. Human error ok but take care of your customer. Bacon and steak bagel don't cost the same. I hope she puts the difference to Ronald McDonald's house. Will never stop at Main and Grant again!

I ate today at McDonald in Bolton. I ordered a DD cheeseburger. They gave me a single so I returned it. Then they brought me a DD cheeseburger that oil was dripping and brown stuff cheese fell off. I returned it. They brought me new fries and another burger. The fries were so salty and the burger tasted terrible. It actually did not smell right so I left and threw everything in the garbage. I will be calling the Ministry of Health. I will never go there again.

I was at McDonald's in Morristown Tennessee on Highway 160. I had three meals to order. After I placed my order a guy was sweeping the kitchen floors. I was standing at the other counter. As he was sweeping up french fries cockroaches was running across the floor. Don't eat here unless you want to eat cockroaches. They need to get a hand on their bugs. That's freaking nasty. I know it's hard to get rid of them. They need to step up their exterminator them to do a better job

Fresh Pond Cambridge MA McDonald's is a mess. I wouldn't let your dog eat in that place. No one speaks English, and if you order more items than you have hands good Luck getting a bag. This location should be closed down and the place disinfected.

I went the the McDonald's on Lamb and Charleston Blvd and they filled up my LARGE fries halfway, my fries were cold and hard. I was very hungry and that just ruined my day and appetite. Do better and get better workers.

I placed my order via kiosk and no receipt came out. When I inquired about my order minutes later, I was told that you should have listened for your number (toxic tone).” I told her how can I know the order without a receipt in hand. The manager stated that I should have let them know… No, as a front end manager it is your job responsibility to be sure everything is working on your shift!

Clarksville AR McDonald's, the worst in the State of Arkansas! Orders are wrong. Wait at the drive through 30+ minutes. Very poor service! Avoid at all costs. Go 20 miles to Ozark, much better or Russellville, AR Ut.

Was starving the other day and the only place to eat was here. Went in to order and use the toilet. Was not allowed to use toilet until buying one of their leathery burgers which looked like an old shoe.. then went to toilet and honestly decided the alleyway was cleaner. Don't blame the staff, they looked overworked and underpaid. The shittiest company in the world.

My daughter said her Junior chicken tasted like markers. My son his wrap tasted yucky. Upon examining both sandwiches had brown slimy lettuce. We had it delivered so I just scraped all the lettuce off and the taste was gone. We order the same thing every time, never had this problem with McDonald's before. Subway’s lettuce has tasted like that which is why I quit going there. The lettuce smells funky like chemicals. Ugh.

I ordered on Door Dash and my fries and nuggets were cooked in old oil. My cheeseburger tasted like it was sitting for a while. I got none of the sauces I ordered. I called the store told me I had to contact door dash to resolve the issue. But how is it door dash fault if you (McDonald's) don't make sure food is fresh and the sauce I ask for wasn't in the bag to only get a $10 credit? Very disappointed in the quality of food and the customer service of location. If I could leave a zero star review I would.

My husband and I frequent the McDonald's restaurant located at 8240 Southwest Highway 200 in Ocala Florida. There is a woman that works there at the front counter who has the longest ugliest most unhygienic fingernails I have ever seen. She should not be working in food services. She needs to be counseled in food service decorum.

Still awaiting a Deliveroo / McDonald's credit from when drink completely spilled and nothing left. Tonight the server 'forgot' to put in any of the sauces - for the countless time - it now must be customer policy to save money this way... Since they sent the poor delivery man to Battle then to me (in completely opposite directions, both from the shop and to me from the first delivery) my food didn't arrive for two hours and it was all stone cold. When I raised it with customer service in chat, they offered a measly 'standard 25 per cent refund' and no other compensation. Furious. No wonder they're such a multimillion / billon dollar company, it's easy to see why now. Do NOT order from McDonalds, especially in Hastings.

So I ordered 5 items thru the app. When my order came, they only had 1 item right. When I called they said I have to complain to Door Dash. I don't understand why DoorDash has to answer for their mess-ups and why I had to call. They should be the ones calling since they completely screwed up an easy order. I'm talking completely different sandwiches than what I ordered. I will not ever buy McDonald's again. This happens at every single location. Trash company. Also, they never include a detailed receipt.

McDonald's it’s all False Advertising!! I got the Golden Deluxe Crispy Chicken and they gave it to me with No golden sauce, no bacon, no pickles and barely any lettuce! Plus the taste was awful and I ask for a large meal and they gave me so little fries!! Awful service, I’m sure I’m not going to buy anything from McDonald's the Auburndale location. Their service was awful! By the way they messed up all my order!! The picture was taken when I went back to ask for my bacon!!