McDonald's Reviews

The quaterpounder burger was really very good BUT there is no longer someone to take your order - do it via the kiosk which for me is not as nice. Did not provide ketchup with the fries - had to ask for it and employee pulled a face when I did. Eating area was cold, impersonal, industrial feeling, trash cans full. Customer is just another widget on the assembly line. I'll miss the burger because the rest of it is enough to keep me away.

By far one of the worst customer service I have ever dealt with under DoorDash. They stole over $140 from my bank account and refuse to give me back my money and say that they can't find my account. They will keep on lying to you until you call them over and over again. AVOID DOORDASH AT ANY COST. AVOID ORDERING FROM THE MCDONALD'S APP. And stick with Uber eats.

On Mar 1-2024 at 1:10am, I was going through drive thru for an order. I said the employee two times about the order and she yelled at me. She doesn’t have any sense that how to talk with customers. I will never come back again to this store.

I Purchased a Quarter pounder with cheese combo from McDonald’s and the meat was not fully cooked inside. I ate almost half of the burger before I realized it was not fully cooked and the fries were also salty.

This experience was an okay experience because when I was ordering they were really nice but they asked me what I wanted several times. The food is nice but they need to be more careful about checking their burgers before they serve them because I had a bug in my BigMac.

Hey McDonald’s, you need to do better on presentation and quality. I ordered one of your new burgers and it did not look appetizing like the advertised pictures. The value for the money is just not there.

The McDonald has a problem with the app, now you have to Pay full price, calling Corporate didn't help, Like they don't even care, didn't offer anything for my inconvenience. They SUCK. They don't deserve a rating at all. 0 for me.

So, I came into this establishment at 9:30am. The cashier lady was rude and falsely stated she had no cold coffee and no change for $100 we had to use card. Then we had to swipe the card twice. When we went back up to buy another drink the computer made us swipe twice.

I bought a regular cheeseburger & Sprite at about 3:00pm Sunday afternoon. The cheeseburger was gray in color, the bun ripped into pieces multiple times while eating it. You could tell it wasn’t made recently. I was up sick to my stomach all night!! They need to overhaul their policy of serving ‘old’ food - they are making people ill!!

The new game in Canada is a money grab by McDonald’s. You can’t get more than one prize per visit so if you order a meal and win a drink, a fry, a burger you can only redeem one at a time. This is a money grabbing game. No going to McDonald’s ever again. Don’t do business with cheats.

I stop going to McDonald's because they cannot complete an order without have people pull over to wait. I decided to try the app, so I got app and ordered in advance. There was one person in drive thru when I arrived at least 10 minutes later. They still asked me to pull up. So I deleted app and won’t be returning.

McDonald's no longer offers the value it once did. They no longer offer the consistency they once did, especially where the fries are concerned, you just never know what you're going to get. You can occasionally obtain reasonably priced deal through the app but even those are few and far between. Deals in the app seldom change and most of the time just aren't enticing enough to make it worthwhile.

I do not recommend to ever order anything on the app before you get there. Place items in a cart, go to a speaker and ask them if they have these items first. I do not care if it slows down their business at this point, and I will tell you why. This is what I started doing, because they are quick to charge but when the items I bought are unavailable they DO NOT GIVE YOU a REFUND. Instead, you have to call customer service or email them. They will ask you all kinds of questions and they need a proof of purchase and screenshots (like they can't see it themselves in the system). After multiple emails back and forth they finally give you your few dollar refund.

I went to Mcdonald's in elwood indiana, I ordered deluxe chicken meals for me and my daughter, the person at drive through put it in as the spicy chicken, me and my daughter do not do spicy, I took a bite before knowing it was spicy and it squirted hot and spicy oil on my face to the left side of my mouth and burnt me, I called to talk to someone, they hung up and then more attempts to call they disconnected, so I drove back over and talked to the manager with my receipt in hand, she made it right, but that doesn't fix the fact my face is burnt!!!!

I have noticed the declining standards at 304 2nd St. NE, Puyallup, WA McDonalds over the past few years, particularly since the onset of COVID-19. As a former employee of this store, I know firsthand that high standards were once a hallmark of its operations, making the current issues all the more disheartening. Recently, my experiences have been far from satisfactory. Drive-thru wait times have become unreasonably long, with no acknowledgment at the speaker for over a minute on multiple occasions. Orders are frequently mishandled, with items left out without any proactive communication or efforts to issue refunds.

I was at McDonald's this morning with my wife for breakfast. The food was good but the server who took care of me acted like I was in the way, and was quite rude. It made it a very unpleasant experience. If you don't like people, it is best you don't work as a server. You are certainly not doing McDonald's any favours.

I go to McDonald's every day for a frappe, my favorite. But what have they done with their straws? They crack so easily, that sometimes I can't even drink my frappe from the straw because air gets in. Not to mention the fact that the straw collapse. Please bring back some durable straws!

Worst service. Their store operators and staff is not skilled and trained. We asked them give us any chicken option but still they gave us beef option and we ate it. Due to religious belief, beef was prohibited. I complaint store operator, contact center and they promised to inform store people and also offered us free meal. When next time I visited, they didn't gave us meal but that is not big issue but they didn't informed store as well that such huge mistake made by store staff. Hiring temporary workers especially students, not giving them proper training is new style of McDonald. I would prefer any local store but will never go to McDonald.

Well I guess McDonald's is getting rid of their hot lattes. No McDonald's serve them or they say the machine is broken but they are not on the menu. Go somewhere else for your latte. Well I’m a truck driver and haven’t seen them on menus anywhere or anymore.

My debit card was charged twice, I was talking with the manager, a very skinny ** boy. He didn't apologize, and keep saying it is not her mistake, sometimes the machine doesn't show payment, as a customer, I don't care who's mistake. I told him I have to drive for 25 minutes to come and get it reversed to my card. And he just said, that's too bad. Who's paying for the gas and the time I spent to cover your mistake? Stupid!! Very unprofessional way to handle customer. Poor management.

I stopped going to McDonald's due to the increased prices and hit and miss on food... just not worth it. Use to go with my brother every Wednesday for fish combos at least. Due to high prices I now make a simple lunch at home.. less expensive and better tasting. Got tired of having to make sure meals were hot.. especially fries since they taste awful cold. They got cheap on tartar sauce and adding extra or on the side was an additional 70 cents. When I did order extra on side I usually got it in a small sauce cup... for 70 cents was way overpriced!

I really think they should lower the price of the fountain drinks due to them not giving refills anymore or at least let them get a refilI for something you rip off the bottom of their receipt. I literally stop going to McDonald's since that the prices are getting way too outrageous for something that is machine operated or made poorly and super quick. Most McDonald's don't even care about kids anymore just a coffee drinkers. Don't even want people dining in their restaurant or some kind of machine is done and you can't even get what you want. Or you even get bad attitude from McDonald's workers. The corporation is really money hungry and can't even give back to their employees or the kids. Just been my opinion of McDonald's for the past 5 maybe 10 years.

I recently placed an online order using the McDonald's app and when I got to the store, the store was insanely overwhelmed. I waited for 20 minutes and heard one customer say he had sat outside waiting in the curb pickup for over 45 minutes before he came inside the store to find out where his order was. He finally got his order, but when I asked where my order was they couldn't find it. I ended up leaving having being charged $25 for food that they couldn't find.

I placed a order on the mobile app and it was Christmas Eve and the app said open and took my money off. But I walked to the McDonald's near me and it was closed. So no food but definitely got my money.

Just paid over 7 dollars for a quarter pounder a la carte at McDonald’s in Elyria OH. That is INSANE! I’m still baffled. McDouble 4.50???? You’re not bulletproof. McDonald’s WILL be affected by these crazy price increases. I can’t wait to see it. I could go eat at a sit down restaurant and get GOOD food for same price now!!!!

Pulled in at 8pm on Christmas Eve. Waited 20 minutes to get to menu board. Waited another 25 minutes at the menu board (not an exaggeration) after being told they would “be right with me”. Told they were “not taking orders at this time” after 45 minutes. Left with a now very tired and hungry little girl. This location specifically needs new management and new staff as neither seem to be able to handle the work.

It was one of the worst experiences I’ve ever had at McDonald’s. I had high expectations, as usual, but everything fell short. The wrap I ordered came out cold, almost as if it had been sitting out for too long or wasn’t properly prepared. The filling lacked the warmth and freshness you’d expect, making it completely unappetizing.

I am aware that we have economic issues in this country with corrupt politicians stealing from retirees and the working class however, 10 dollars for a fish filet is insane. I can get real fish for 10 dollars!! Today was my last visit to any of your establishments, your greed has outgrown your usefulness, don't serve us processed crap and charge more for it, you all have lost your minds following idiots like Gates.

Stay away from Mcchicken sandwich. Taste far from chicken. Bad like a nugget. 2 different restaurants. Same results.Changed from fair to very bad. Similar sandwiches taste better and cheaper. Questionable quality.

Went to the McDonald's on Campbell Lane in Bowling Green Ky, ordered a McDouble with light mayo only and cheese. I got a McDouble with added mayo ketchup pickle... Took it back, the manager called me a liar, and made another one. Get back in my car, go down the road, check it, wrong again. Made it the same again. Went back, the manager said, "I know it's right." I watched him make, I said "Apparently not cause you was out here arguing with me over a $3 hamburger..." She was very rude and I will never be back... She needs to be fired!!!