McDonald's Reviews

5100 York Rd, Baltimore: I ordered a McCrispy Deluxe. Years ago it was a great choice. This time (at 10 pm), I was third in line to pay and pick it up, but it appeared only one young woman was working. It took about 15 minutes to get my disappointing sandwich. There was a bun, sauce, and a piece of fried chicken breast that was apparently cut in half (second time I got half of what had been a moister and well-cooked piece). It was dark, probably fried a second time, and was dried out. Not a shred of lettuce or tomato as standard for the "Deluxe" sandwich. Glad I didn't order anything else. Not about to go all the way back to McDonald's to get the veggies, which haven't been fresh or tasty for years. Next time, I will go to Royal Farms for a fried chicken sandwich.

They hire people that do not don't know how to communicate.

The food quality is not good at all. Years ago, McDonald’s had the best fries ever. No one had any complaints. Now the fries are rubbery and very small, and the hamburger are dry and small. If you want your stores to be on top, bring back the fries you used to serve.

McDonald's has really gone down the toilet. You would think they would make online access to menu, pricing & ordering easy, but NO they want you to scan codes, jump through hoops and make the process a PIA. Another "sinking ship" in the fast food industry.

Went McDonald's on RT 70 and Van Zile Road in Brick and the staff in the morning is horrible and no communication whatsoever. They just stand at the window and expect you to hand you the money when they didn’t even tell you what the amount was. Then I check my stuff and there were no forks, no syrup, no butter and no straws so when I went in I had to wait for someone to finally see me to come over and ask what I need. I should know better than go in the morning because it happens every time I go there.

If I could give zero stars, I would! Price point for food that almost immediately gives diarrhea and diabetes, slow service, and wrong orders. The McDonald brothers that started and refined the chain are likely rolling in their Graves. This place has become depressing to come to, look at, or Order from. The gray box you order from has gray food, gives gray feelings, and gray taste. The only color comes a few hours later. Fuck this place and their overpriced shit food. Though if you feel constipated, I encourage you to order anything that sounds remotely appealing. You will be disappointed, but you will poop.

Three girls work at the Downtown location. I went there to pick up a DoorDash order. They treated me very rudely and told me that the order was not there; however, shortly thereafter, another delivery driver arrived, and they handed the order over to him. Please look into this matter.

I've stopped going to McDonald's a long time ago. Low quality and yet they feel that they deserve to raise prices for bad food. I decided to give them a chance again by trying the Big Arch. I live about a quarter mile from McDonald's, by the time I got home it was the same thing as usual. $8 for a burger completely devoid of any heat. I bit into the sandwich and received a mouthful of cold bread and meat. I tossed it in the garbage. Do customers a favor. Quit trying something new until you learn how to cook what's already on your menu. I won't be trying your food again. It's definitely not worth the price. 🤢🤮

As I work a lot I eat several times a week at McDonald's, I've been going to the same location for 7 years since I am in a rural area and would need to drive 20 mins each way to the next McDonald's. On average I order 5 times a week through their app for the past 2 years. It's a good week if I get my half my order, missing an item or just the wrong order altogether. Usually I'm so exhausted when they give me just fries or a salad instead of my burger I just have a protein shake and go to sleep. Well tonight after getting just a bag with fries, I got home, realized it and went back to the store, where I spent half an hour being told I didn't place an order so they wouldn't just give me food.

Last night our order was incorrect, which happens. The issue was how everything was handled after that. When we called, we were told to come back, but there was no real effort to fix the situation properly. When we returned, the staff was argumentative instead of helpful, and the replacement food wasn’t even fresh. During the interaction, the situation escalated and my partner was physically assaulted by an employee. This should have never happened over a simple order issue. This location needs better management, accountability, and serious improvement in how they handle customers.

So here is my problem. The McDonald's on Wayne Memorial is very busy. I get that, but also understand my confusion. I ordered my food at 7:34 AM. I didn't receive my food until 7:47 AM. Several cars drove up in several cars. Received, they order after mine. They never brought mines out. My problem is, I had to call the store 2 different times only get hung up on by the manager. If I didn't have to go to work, I would have given her a big peace of my mind. And she would not have liked it. It is very disrespectful, but that's not the worst part, because I'm going on social media. And I'm gonna let it be known to play with somebody else.

“Hi, I stopped at this location because of the Deal Days poster displayed on the window. I was then asked to download the app, only to find out the offer had already expired in February. Since the outdated promotion was still being advertised, I’d like to request that the deal be honored or that I receive a comparable courtesy compensation for the inconvenience.”

The only reason why at this point they receive any business is because they are making sure a McDonalds is on every corner within a radius of 2 miles = Conveyance. I do not know how people can afford going there. The food is not good at All. It is a waste of money. I spent close to $14.00 for (2) toddler size fish sandwich and a small fry not a medium or large. This is frivolous spending when I can go to the store buy 2 bags of fries and a Fish Fillet box and can eat off that for weeks! I can go to a restaurant get a full meal with a selection of sides and get served and i will gladly tip. The food is awful which really pisses me off.

The day shift manager at the Miami OK store is not very nice. When I called to talk to someone she said she was in charge and her name is Moe. She refused to give her last name and put me on the phone with her boss. I believe her name was Stephanie or something like that once again refused to give a name. When I asked for a phone number to place my concerns she said "you have to go through me for that and I'm not giving you the number". Very unprofessional in my opinion and would rather spend my money elsewhere. Not to mention there was one worker walking to work with her work apron on smoking a cigarette while walking and they just let her wear that same dirty apron to cook everyone's food. Do better you guys.

Tall light skin boy. He worked hard in after hours and served the right orders.

I tried to refund my Big Mac because it had a fish-fil-a patty on it and I wanted a refund but they ignored me and hung up the phone.

The McDonald's in Federal Heights, my large fries were half full, our Sundae were half full and the manager was rude. So now I am paying for half full fries and sundaes.

The staff at the Golf Rd-Arlington Hts location do not understand English & always a constant issue; either with food orders or coupons or attitude. I will never go back to this location.

Horrible experience several times now at the McDonalds in Greeley, CO at 6901 West 10th St. This is the 4th time in a month that I’ve waited over 20 min just to order. The line stands still. Today I arrived at 10:11 to order breakfast. I got up to order at 10:32. I could not order breakfast. Asked for manager. Got excuse of “too many people are ordering food”. Seriously? You want LESS customers? Wish I knew who owned this. They need to hire better managers. Well, you will have 1 less family to deal with after today. Unfortunately, all the McDonalds in Greeley are becoming this way. You’re FAST food, not wait 30 minutes to get your food. It’s sad because the kids really love McDonalds.

Absolutely terrible. I ordered a Big Mac that came to almost $9.00! I live less than 5 minutes away. When I got home it was already cold and mushy. I would give it a zero but not available. I guess a 1 is because my dog liked it. The only thing McDonald's is good for anymore is to buy a bag of Ice or if you have to make an emergency bathroom stop.

Why can’t they get an order correct. No cheese means no cheese! Time and time again we have this same issue. This time at Patterson location at noon.

The new order method with the kiosk never works correctly. It's always broken, out of paper, not accepting credit cards for payment or just offline! This issue is not isolated to one area. EVERYWHERE! I go it's the same. Long lines and no one knows what is going on with your order!

Their Customer Service is deplorable. I had called them on 3.27.26 because the store manager of the store I had a problem with had not called me about the complaint I had made on 3.21.26. Besides leaving me on hold for an extensive period of time on the 27th., the CS employee had asked me about what my complaint had concerned, to describe the store employee, and to provide the store number. I had had enough, at that point and had stated that I should not be asked all those questions, because the complaint had all that information within it.

Went to McDonald’s on Bulverde and 1604. Ordered two McChicken‘s Meal with a Quarter Pounder. Waited 25 minutes outside. Went inside while they were laughing and I asked for my order. Got my order. Got home and it was the wrong order. Never will let go to McDonald’s again.

If I could give this McDonald's a 0 I would! We went through the drive through and both of our sandwiches were messed up. The mcdouble was supposed to be no onion and it didn't have any pickles on it and the big Mac was served on a bun that was black. I mean charcoal black. And McDonald's and their managers think this is okay. Oh we're a billion dollar company, we can serve people whatever and they will come back. No!! It is called CUSTOMER SERVICE for a reason.

$30 order (two burgers, 20 nuggets, 3 fries) receipt says 12:04. I was told to wait in parking spot 1… 8 minutes and 6 cars served later, I go back through the drive-thru to find out what the holdup is and they hand me my food and slam the window shut. I honk my horn and ask why it took so long and nobody brought me my food, the manager said my fries were cooking. I asked if fries take 8 minutes to cook, knowing they take maybe 2-3 minutes. I asked if the 6 cars served while I was waiting had fries, they said no. 6 cars and no fries? I don’t believe that.

Natchitoches Louisiana McDonalds pick your employees right! I came around 3:15 maybe but I decided to go inside to order my food. It was a girl taking orders at the front and it’s another girl or boy I’m not sure but it was a ** girl or boy bagging the food. As she bagging the food and giving it out she was giving it out with an attitude, moping around, making faces then saying she didn’t want to work. If you didn’t wanna work today you could’ve stayed home but let’s go back to Monday. I came up there but I was in drive thru. The same ** stud and it was two other big girls one with glasses and I think the other one had on a black jacket I wanna say and a ponytail. All 3 of them just standing by the window not doing nothing and then had an attitude with me at the window. I came in and got my refund. I don’t do the attitude stuff.

The food needs to be made fresh. They need to stop hiring kids and hire people who care. And listen to your customers...Most of the people that work at McDonald's are hateful. If you don't like your job find a new one.

Just spent over $100 on delivery to not get half the food, then only half a refund. Just despicable. Now I either get to go get all new food for full price, or get a refund in a couple days and make my family something else.

I wonder if Mr Big McDonald ever reads the reviews. I have (nothing) good to say about the way this burger place has turned out... (nothing). Worst off (I Hate...Hate ...Hate) the idiotic pay kiosk, I just (Hate it). On that one basis is why I will never go to the big but now little Golden Arches. Come to think about it, I don't remember seeing arches any longer. I would rather have a Liver Sausage sandwich in the hot desert as to go back to McDonald's.