McDonald's Reviews

On three different visits at Brooks McDonald's, I have ordered a fish burger and the bun has been stale. I ordered a quarter pounder, and there's no cheese. Seventy-five percent of the time, it will have cheese on it. Your idea of help yourself to the pop is a joke. It is always dirty and messy, and it's usually out of ice. Take-out orders will be missing stuff, like straws and napkins.

I went to McDonald's in Lake Rd., Takapuna on Saturday 12/05 to have something to eat with my husband. I asked for 2x coffees and 2x burgers and was informed that only the breakfast menu was available? So, we settle for McMuffins, about which I was very disappointed, for I only go to McDonald's for burgers. The whole eating area was not clean, and I hope they're busy renovating for a lot of seating was not available? Some tables had no tops, and others were marked with torn paper that they're not to be used. I always go to Albany, and for future, I will rather stick to that branch. What is the point of having burgers at McDonald's but is told not at 9.30 in the morning?

Well, I went to this McDonald's on 1636 Hwy-19 Griffin, GA 30223 last week and ordered a chicken biscuit meal and she said their drink machine was down. I said that I wanted a frappe anyway. She told me that they don't sell them anymore and that it's been awhile. It's funny because my boyfriend had just one the day before at another McDonald's. So my mom and I went to this same McDonald's on Sunday and I had mentioned to her that they don't sell frappes anymore and she had told me that the lady that works with her got one that morning. So of course, I asked for one and got it that time. I'm so not happy that I was told they don't sell them anymore because they are too lazy to fix it. Thank you!

I went to your place today in Parker, CO, and my order was cold, coffee was terrible, service was bad and this isn't the first time. I said too many times that I will never go back to that one; however, I kind of had no choice as I was babysitting for my grandson who lives in Parker. There were plenty of employees all on top of each other; all confused and no one really was organized. The play area could use a good cleaning job as well as the whole place. This is the store's information: 10950 S. Parker Road, Parker, CO, 80134-7440, Store #7462. Thank you.

I stopped by the McDonald's at 1501 Keowee St., Dayton, Ohio 45404 as I do a couple times a week for breakfast on the way to work. I ordered off the dollar menu as I normally do. Ordering a Sausage McMuffin no egg, the lady that took the order (which as with every morning I stop in is very friendly) told me as normal my order was a dollar. I pulled to the window and paid with a ten dollar bill and was given change. I pulled to the next window and realized that I had only received $6 and some change. I just figured an honest mistake and I looked at the receipt and was charged for oatmeal (another honest mistake).

I worked for a McDonald's in Murfreesboro, TN on Rutherford Blvd and I worked overnight there and most of the time I would not get breaks, but they would edit my time to give me break for 30 minutes a day. I had to also deal with racism there all the time from a manager they hired not long after I worked there. Also I was there for 9 months and never once received a raise therefore made me decide to quit and go to work for another McDonald's in FL where I am being treated better.

I was satisfied with the people at the many LA McDonald's. Everyone was just nice as they could be but I ordered two double cheese burgers and a large fries, and didn't even open the bag. When I got home, 23 miles away, I only have one burger.

On the morning of April 25/12, I purchased a large coffee at the drive through window heading into work at the Young and King side road location in Richmondhill Ontario. The cashier handed me the large coffee that I purchased through the window and I placed the coffee in my drink holder. My work is located just around the corner from the franchise in question. As I turned the corner into the parking lot, my coffee fell out of its drink holder and spilled out of its container onto my right foot: The coffee was so hot that it penetrated my jeans and my sock on my right foot and caused severe 2nd degree burns to my right foot. I immediately drove to the hospital in excruciating pain to be treated for this unfortunate accident. I will be off work for a few days to allow my very painful burns to heal. Note: No one should serve a beverage so hot that it could cause such a painful and acute injury. I want some answers and I'm not looking for trouble; just a way to mitigate the chances of this happening to someone else. If I don't hear from someone in the next 24 hrs, I will take this situation and the horrific photos of my burnt foot to the media. Thank you.

Every week, we take the children from our school to buy ice creams, McFlurrys or milkshakes from the McDonald's in Rosebank Gauteng Johannesburg, and every single time we all get off milkshakes, the ice cream is never frozen, or it is not proper ice cream.

I was with my kids when the car broke down in Skewen, Swansea. My kids had not eaten and though McDonald's was open, the cafe part is closed because it is being done up. So I went to the window and said that, "I broke down in your car park now because my car caught fire and they put it out. I had my three kids with me. Can I have three happy meals for my kids please?" And they said no. I begged them and my kids with me. I said, "I got cash for them. Please my kids had no food yet," and they still said no. So I said, "Can I please?" They said, "No car, no food." A very nice man came along and said, "I will get them kids for you," and they looked at him and said, "No, you won't. She has got no car." He said, "I have." So I have 12 people look at this. It took 25 minutes just to get my kids food then some man who we did not know helped us. My kids love McDonald's. I have a one year old, six-year old and nine-year old. It's not their fault we broke down and they are being refurnished. The date is 23.4.2012 in Skewen, Swansea. Thank you. Hope to hear you soon.

Traveling through CO, I stopped at Ft. Morgan McDonalds (store number 34515). I ordered Quarter Pound meal to go. Fries were hard and cold, and I had condiments on the hamburger, which I specified I did not want on the hamburger. I had to toss the food and stop again to purchase food. The meal and service was not the normal quality I have received at previous visits to McDonalds. Thank you for listening.

I emailed McDonald's today with a complaint I have about the City Centre McDonald's in Wakefield, England (UK). They advertise that they are open from 5am in the morning. I work nights and have been to this McDonald's at around 5:15-5:30 most mornings. Most of the time, it's either closed or the staff inside have been late and the machines aren’t ready for making food and I’m told there’s a 15-20 minute wait. The morning staff looks a bit shabby - running about the kitchen in their hoods and “non-uniform” clothing, which surely is not company policy for hygiene standards. If McDonald's can’t open at 5am because all the staff turns up late, then they need to change their open hours! I wonder what response I will get from my email!

My bill order time was 21:36. The delivery reached me at 23:00. I am very surprised that the delivery man took more than 1.5 hours to deliver as the McDonald’s store is not more than 3 km from my house. Also, the delivered item were in such a bad state that the paper bag containing items and the burger covers were all torn and the burgers were all squeezed! The chips also were filled in a very less quantity in the cartons. I have taken the snaps of the items delivered. After placement of my order, I received a lot of calls from the McDonald’s store to confirm whether I have received the order. Consequences: my children had to sleep without food as it was too late to order anything else for them. Bill number: **; bill date: 21/04/2012.

I have been working in Washington, PA for the past 3 weeks. There is a McDonald’s next to the hotel. I go in every morning and at lunch because it is convenient and I am used to my order being wrong at least 4 out of 10 times. The last 3 were on consecutive days. One morning, I ordered a sausage and egg biscuit with a large coffee with 5 creams and 5 sugars. I got to the job and I had a sausage biscuit and a black coffee. That afternoon I ordered a double cheese burger and medium fries with a large Coke. I got to the job and had no cheeseburger and the Coke was diet.

I was trying to get some food. I was in line for ten minutes at the McDonald's 24-hour drive-thru. When I got up to the window, the man told me that they stopped selling food until 4am. But the cars in front of me got food. I feel like it was because I was white. The person in front of me was a black man and the man that was working there was also black. I work in the fast food business. I have never seen anyone acted like that before. I will never go to a McDonald's again and there are four in my area. It was the one Smyrna, GA on South Cobb Dr. by 285 in the BP gas station.

I was there at Dana Branch in Dhahran, Saudi Arabia and was in line for over 10 minutes behind a man at counter #2. I noticed only one employee preparing food trays for over 9 trays. After waiting this for 10 minutes, he is going back and forth and did not say anything. I told him, “Excuse me, can anyone take our order?” He said, “Wait.” I said, “How long we need to wait?” He said, “Can't you see I am alone here and there are many orders?” I said, “I see **, Allan, you must ask for help.” Then he started taking orders from another counter which was not there before and ignored me and the man in front of me. I told him, “Why are you taking orders from this counter and not this one?” These people just came. He mumbles something I could not understand.

I recently visited a McDonald's location in Pennsauken, New Jersey. I ordered a Mighty Kids meal and my son informed me at the last minute that he wanted three sweet and sour sauces. The cashier said that it would be an additional charge in the amount of 21 cents. I said fine and proceeded to hand her my $1.00 bill. The cashier or team lead never wronged this transaction up, they had a basket filled with change on the side and my change was given from the basket. The team lead or supervisor that was assisting her (Patricia) told the young lady that she should not have given me anything. Unfortunately I did hear the rude comment that was made by Patricia, since I was still sitting at the window.

On the 15th of April 2012, I went to 1 of the McDonalds in Lucky Plaza. At around 5.30 PM, I went in, there is a lady serving me and placed my order, "I want 2 sets of 20pcs nuggets and a McSpicy meal up-size more curry sauce." After she gets my money she prepares my foods. After 2 minutes, my foods were done and I left. Half way back to where I'm going, I found that she only gave me 1 box of nugget and I went back, and she gave it to me. When I'm back enjoying my food, I found that when I up-sized my meal, it should come along with a popcorn chicken, but I didn't receive any. When I opened my McSpicy box, it's a chicken burger. I got lots of surprise. What is this McDonalds doing? Are they still sleeping or the manager is not doing his work? Can the management do something about it? Show us what I have seen is wrong.

I work for McDonald's. I have previously worked for McDonald's throughout high school, roughly 10 years ago. McDonald's is currently paying for me to go get my degree and move on to bigger and better things. I work as the order taker, you know, the bubbly, fun girl who takes your order on the speaker and gets your order right every time, as seen on your receipts.

I went to McDonald's at 830 Commerce in Decatur, GA. I gave the cashier, a tall, well-set, light-skinned black woman a $20 bill for a cup of coffee. She acted as if I gave a $1 bill. The police came and said they looked at the film, but could not tell what I gave her. The manager said the cash register money was counted and was correct. When the regional manager called me, she sided with the cashier and might as well have told me to go to ____. This McDonald's is close to my job. I surmise I would have spent between $500 to $600 over a year. I doubt McDonald's will ever get another penny from me except if my kids beg to go.

My partner and I were a bit hungry so we thought we would go to McDonald's to have a Big Mac meal. When we got there, we had to wait for the food for about 15 minutes. It came back absolutely stone cold. We bit in to the burger and we could not eat them. We tried the fries and they were the same as well. So I took the food back up and they said they would give us fresh food. We had our meal back and to be honest the fries was lovely and warm and the bottom of the burgers was freezing again. I didn't want to take them back up because I didn't want to make no more fuss. But I usually go there and have nice food. To be honest, we've both been extremely ill with upset stomachs and going to the toilet up and down all night.

Every time I order a value meal, the fries are cold and the drink is watered down. The employes must not see the commercials of hot fries and tasty drinks. The service is fast and that may be because they don't care about serving hot foods hot and soft drinks tasty. I would like to continue to eat at McDonald's but Wendy's and Taco Bell are starting to look good. I want what I pay for and I haven't been getting it, so how are you McDonald's going to fix this constant problem? I'm not loving it! And yes, some words are spelled wrong because you guys aren't right!

My daughter and I visit the McDonald’s located on 51st and Roe in Roeland Park, KS on a daily basis during the work week. Last Friday, 3/30/12, we placed our order and we hadn't even paid at the first window, when the woman at the second window had our food order hanging out the drive thru window, as if we were slowing her down. We proceeded to the window and our order was incorrect, however, we didn't notice it until we were on our way to work and school. So, I took a picture of the order on my cell phone and then made a call to the store.

I visited India from 19/3/2012 to 30/3/2012 for a tour. I have two complaints. First, the quality of the food is very poor. On two occasions that I ate at two McDonald’s (Bangalore and Mumbai), in both the places the chicken was overfried and dry. Second, the facilities in Mumbai were terrible. You could not use the facilities. The smell was terrible. The urinals were stinking, stained dark brown and cracked. For an international food chain store, it is absolutely unacceptable. I approached the sales person and complained. He had no answer as to why a reputable store has such poor facilities. I did mention that I would complain to McDonald’s.

Well I went in and at first, it was going good until we got our food. It was super greasy and not worth the money. I have seen hair in my food and that made me very angry. Also not only me but my friends have also seen bugs in there and that was not very clean!

Today, just now at around 2 pm, I purchased two McDonald’s Junior Chicken in the store located at 7270, Rue Saint-Jacques Ouest, Montreal, QC H4b 1W1. The right price should be $3.2 for the 2 Junior Chicken sandwiches. I gave the cashier $20 by cash and she returned to me only $9 something. By doing so, she charged me $10 something for the 2 Junior Chicken sandwiches! And she just put the bill on the desk and waited to serve up the sandwiches. And I waited aside. When my sandwiches were ready, I went to take, but there was no my bill at all—maybe another customer took it by mistake. I asked the cashier and her manager about my bill. They said they can only check the last 10 transaction records and they could not find it in their cash machine at that moment. At last, they said they can try to check it in today’s transaction data after finishing today's business day.

I placed a food order and two of the items rang up significantly more than the prices on their menu. When I told the cashier that the total was too high, she told me they changed their prices in their registers, but none of their signs had been changed. I told her I thought that sounded illegal to charge more than the advertised price. She got rude and told me if I didn't like it to due them. I am half tempted to do just that, as this seems like a class action lawsuit just waiting to happen. The McDonald’s location is on 768 Winchester Road in Lexington, KY 40505. Phone number: 859-254-4080.

False Information: I called the Lacey Avenue McDonald’s specifically and asked them if they have "paper applications" available because people usually apply online. I was told—and I know what I heard because I asked them two to three times just to make sure that I'm correct on what I heard—I was told by a "manager" as I was told by the person on the phone that they are having open interviews on March 27, 2012 after 2 pm! I got dressed and ready for an interview. Once I arrived, I am told that they are not having interviews today and the real manager looked at me like I am stupid. And I really mean mentally disabled. I told her that when I called, I was told that there are open interviews today after 2 pm. I wrote this down! She asked who I spoke to and I could not remember the name of the man that I had talked to as it was two weeks in advance.

Rude manager: I have a complaint about McDonald's in Terryville, CT. I went there about 4pm in March 26 with my 2-year-old daughter, and I was treated very poorly by the manager. I don't know the name, but I could tell she was in charge. She was a dark-skinned lady with black hair. When I got home, I felt nerves.

Last Sunday, March 25, 2012, I visited McDonald's restaurant at 7:15 pm, located at 1413 North Vine Street, Hollywood California 90028. At the counter, there was an ** man standing at the cash register talking to a young woman. I waited for about 10 minutes while he was just talking to her. I was the only person in line. He saw me waiting for him to take the order. He turned reluctantly to me and ask me what I want. He asked very rudely. I asked him to give me a senior coffee. He said, "You can't get a senior coffee without purchasing cookie or some other item."

I actually have too many complaints to list. Just had it with this business. Every time, it is something different. It takes forever to get your order, and it is rarely correct. The staff (especially the Manager) is rude and hateful. Incompetence is normal. On a recent visit in the middle of the afternoon, the place was basically empty and we could not find a clean table. We complained to an employee and he said laughing "This is pretty good right now, it is usually much worse." We had to turn around and leave. After all of this, I decided after reserving a Redbox movie online that I would pick up my movie and grab a Big Mac. What a stupid idea that was. It turned out, I left without the movie or the Big Mac, disgusted!

Water on floor is unsafe and stinks/sickly smell. The soda and fry area are dirty, trash bins full. This is not normal for Milton McDonald's. Gross is appropriate on 03/23/2012 at 19:00. Thanks for your time.

I went to McDonalds with my wife yesterday. I ordered a cheeseburger, and I specifically said with cheese, because every time I said with cheese, they didn't give me cheese. Once again, they didn't give me cheese. I am very disappointed.

Every time I go to the McDonald’s on Westchester Square Bronx, New York, I never get the right order ever! I am 6 months pregnant and I eat there more often now, than when I’m not and there has not been one time that I have gone there and my order was correct. The service is poor. The person at the window is always rude and abrupt. The food is always cold and the order is always incorrect. They never give you what you ask for. They just give you what is already made and most of the time, I just eat it because I’m not going to keep driving back to have it corrected.

My local McDonald’s is breaking the law. I suspect this is happening around the county. It has a bait and switch product called Hash Browns.

On Wednesday night, February 29, 2012, my husband and I were on our way to church on Starkey Road. We ate at 7480 Starkey Road, 33777. We live in Pasco County but attend services there. I ordered a bacon ranch salad. We ate in the parking lot. As I was almost done, I bit into a slimy unrecognizable object. I immediately spit it out and was horrified. I honestly thought I had a piece of stretched out condom in my mouth. I was nauseous and wanted to throw up, but was in my husband’s car and he tried to calm me down. I very nicely went back inside and spoke with a shift manager. She told me it was not the condom that I thought it was, but a tip to a glove.

I stop at the McDonald’s at 204 W Hwy 54, Durham, NC every morning on my way to work for a non-sweet tea and sugar-free vanilla latte. I always order sugar free products because I am diabetic. However, in recent months, with alarming regularity, I have been receiving drinks sweetened with real sugar. I can't drink them, so I have to dump them down the sink when I get to work. Recently, this location set an all-time record by getting my order wrong 5 days in a row. That’s 5 days that my money was dumped down the sink at almost $4 per day. I have called the manager at least a half dozen times and asked her to explain to her staff the potential danger of this type of error. Artificial sweeteners are becoming so sophisticated that I can barely tell the difference from real sugar. I won't even ask the staff to put Splenda in my tea because I am terrified they will dose me with real sugar and land me in the emergency room.

I went to McDonald's on 18/03/2012 at 19:20:01, located at CPRL, McDonald's Family Restaurant Shop No. 1, Satyam Complex Plot No45, Nehru Place, New Delhi - 110019. My order was taken by ** . I ordered 5 Soft Serve Cones. The restaurant is full of people. They said, “2 minutes sir, please.” I have waited for 15 minutes and then when I asked what happened, they told me, “Our machine is not working,” but I have seen them giving a soft serve to others, so then how can be my order not completed. They told me to wait for sometime more.

Today, my daughter and I went to McDonald's inside Wal-Mart on Pacific Ave. in Yuma, Arizona. We both ordered the Big Mac combo meal. The total cost of this meal was a few pennies under $15. My daughter asked for some sweet and sour sauce for our fries. The guy who was taking our order gave her one. She asked if she could have two since we are two people and each wanted one. It was not like that was an unreasonable request. She was told that she could only have one and they would charge her for another. When she told me this, I thought surely that was a mistake.

I bought 2 smoothies and when I took a sip, a piece of plastic went through the straw and into my mouth and stabbed the pallet of my mouth. I looked at the smoothie and there were other pieces of plastic in the cup. This is very serious.

This is about the McDonald's on Canterbury Drive in Shakopee, MN. I have complained directly to McDonald's numerous times over the last 2 years and it is obvious no one care, because the same thing keeps happening – no napkins are given in the drive thru, ever! What is the issue here?! I also did not receive any straws and with 3 drinks. That is an issue! I have 2 kids in the car screaming for Happy Meals, and they slop it all over because there are no napkins once again! We will be going across the street to Culver's from now on, because I have had it with the lack of service and the fact that I have filed this exact complaint before but nothing has been done to them!

I use the McDonald’s regularly in Skegness, Lincolnshire. However, the last 3 to 4 times, there have been items where the required items that I have ordered have not been there at all or they have given me the wrong item of food. I am not happy as I usually spend in excess of £20- £30, so you can see why I’m a little bit disappointed. Hope you can resolve this matter for me quickly. Thank you.

On Sunday night, March 4th, my friend and I and her 7 year old son went to the McDonalds at 611 W Taylor Street, Griffin, GA 30223 (phone number of the store is 770-227-5173 and store # 2267). I hope all the above information is helpful to you seeing that you don’t have a space on this email to list the address, store number, etc. That is surprising.

Missing Food: I went to the drive-through and ordered my food. When I got to my workplace, I noticed that the food I had paid for was not in the bag. This is not the first time, but will be the last.

I go through the McDonald's drive-thru at the West Road, Brownstown, MI on my half hour lunch break. I don't usually have a problem, but last week, I went only for a hot chocolate. I waited in line longer than I wanted, picked up my order and went back to work. I went to drink my hot chocolate, and it was coffee. OK, somebody made a mistake, it happens. Went back last night, just for a hot chocolate, went to work, coffee again! I was angry! I've been sick of their menu lately, but this made me mad.

They are selling products at different prices or higher than advertised. McDonald's breakfast menu includes sandwiches/meals. The local store has, for several months, been charging higher prices than posted on their signs. Today, the differential was $4.41 was advertised and $4.52 was charged. The drive through clerk says, "It is programmed in; I can't change it.” The clerk indoors says, "We haven't been able to fix it." This must be trained clerk response because it is identical on every occasion. On at least 6 occasions, I have gone to see the manager. They always offer money back and I explain to them that my real offense is taken at their breaking the law so often and so blatantly.

My husband and I were so disappointed when we sat down to eat our meal and found that the chips were cold and stale. They had either been cooked in very old oil or they had been made early on in the day. The McDonald’s in question had not been busy that day so we got day old chips. The burger my husband had was the royal bacon burger with no bacon and was also cold. I had a chicken and bacon wrap that was more lettuce than anything else. My daughter had the chicken nuggets and wedges; her wedges were so oily the oil just dripped out of them. The nuggets were probably the best part of the meal. I definitely will not be going back to this specific McDonald’s.

At store#12466, I order a regular hamburger and small fries off the dollar menu. When I got home, I found that I had a McDouble that has cheese in and that is not what I asked for. I had to throw away the burger because I do not eat cheese. The order was filled 3-1-12 at 14:23. How in the world does the cashier mixed up my order? I said everything very clearly. The ID off to the side of the receipt is KS#**.

The chicken pot pie tasted good but while I was eating it I got a large bone. I decided to keep going as it probably wouldn't happen again, but as my husband and I continued he got a bone in his pot pie. What are the chances that the two pies we got would have bones in it? Sounds like someone isn't very careful when they are adding the ingredients. Just thought I would let you know as sometimes children would be eating this and it could be dangerous. It will be a long time--if ever--that I eat another one.

Richmond McDonald’s: This McDonald’s was over flooded with homeless people I couldn't even eat my food.

The cashier was rude and she was angry and I believe that she was drunk. It was in the morning and it is a bad attitude. It was most awful. I did not return in that store.

Received breakfast sandwiches and took them home. The special egg muffin was disgraceful. According to the picture, the egg that was on our sandwich was so thin you could read through them. Just why most of pictured food looks nothing like what you get.

I witnessed Yolanda ** yelling at an employee. I later learned she had just been terminated. The former employee was leaving, however, Yolanda continued to follow behind this person. When Yolanda made eye contact with me, she decided to turn around and head in the opposite direction. I presumed she was embarrassed because the former employee was my daughter.

I used the McDonalds drive thru at store #12519 located at 4625 Hwy 520 Cocoa, FL 32926 on Feb. 15, 2012 at 9am. I pulled up to the drive thru. I asked the lady over the intercom if their sausage, egg and cheese Mcmuffins were still 2 for $3.00. She replies, “Yes ma’am, they are.” I said, “I’ll take 4 of them then.” She said your total is $6.36. I pulled forward to the window and when I got there, she said, “You know these aren’t 2 for $3 right?” I said I asked you at the intercom if they were and you said yes. She said, “I didn't take your order and it will be $12.” I said, “Cancel that and give me 4 sausage biscuits.” She said, “That’s $4.24, so I paid.”

I recently visited a McDonald's in Famouth, Cornwall, UK. The restaurant was closed but the drive-in was open. I ordered a Fillet O Fish. I stated that I wanted the bun soft and soggy, the fish really chewy and inedible, breadcrumbs really hard like concrete and a taste that I couldn't describe. The young person looked at me as if I was mad. He said, "I don't understand," so I repeated my order. He then said, "What are you talking about?" I said, "Well, I came here last week and that's what you served me." He was, of course, gobsmacked. I wasn't offered any explanation. He just said that there were lots of people waiting to be served. I left very angry. If a place is being refurbished, they should close down until it is finished, not serve inedible disgusting food. I'd like to add that when I was in Florida, the food was very clean and it was served with a smile (in Cornwall, you're lucky to get a hello). How is it that America has a much higher standard of quality than the UK?

I had gone to a McDonalds drive-thru for my children’s happy meals. When I got home with them, the buns were not edible. The bun was black, meant to be nicely toasted not burnt. Unfortunately, I didn’t realize until I got home so was too late to take them back. I have taken a photo as proof. I did phone them up. They offered me 3 free happy meals when I’m next up there, but what good is that to me when it has ruined my children’s dinner tonight. I think they need to have a closer look at who they are employing. It’s not rocket science to toast a nice bun and seeing where they are going wrong. Also just lately, I have noticed a few people going in and complaining about the state of food they have been served.

I drove through the drive-through at McDonald's on 02/14 at 8:21pm. I proceeded to order my food. I have a disability which makes it hard for me to speak but I can be understood and may have to repeat myself sometimes. While I was ordering my food, the lady cut me off and started laughing at me. I said "excuse me" and she responded with "go ahead". I have never been so furious in my life and have never been laughed at before this. I have ate at McDonald's, my entire life which is 40 years and have visited many many locations and this is by far the worse one I have been too. The employees are extremely rude and this place needs to be shutdown.

Last Saturday, I and my family stopped in at the Calhoun McDonald's around nine pm. I wanted a Big Mac; I was told they had no buns for the Big Mac. I live in Adairsville, so I decided instead of getting something else, I would just stop there and get one. We drove there, and guess what, they too had a problem--no sauce for the Big Mac. This to me was very upsetting. I stop every morning at the white Georgia location and have had very little problems with them. Knowing that one of the best-selling items is in fact the Big Mac, I would think they would keep better inventory.

I have visited the Swadlincote branch for a latte on several occasions only to be told the machine is not working. On Saturday, 10th February, I queued for 15 minutes to be told yet again the machine is not working. How disappointing and time wasting for a fast food restaurant! Maybe they could put up a sign that says if you’re lucky, the machine might be working today. Yours, angry.

Your new meat or the meat I had at this McDonald’s was horrible. The smell of the place smelt like sewer and that's what the meat tasted like. I went home and threw up. We will never eat there again. This McDonald’s was on Southcross by H-E-B at Mccrelles in San Antonio, Texas.

In the past I noticed some of my sandwiches come with only a half slices of cheese. When I complained they told me to tell them next time I want a whole slice of cheese instead of a half slice. Half slices are corporate policy. The filet of fish has a piece of cheese hanging out in the ads, but only one side. When I asked for a whole slice of cheese on my next visit they charged me 40 cents for my other half of a piece of cheese. Then two filets of fish, fries and a drink added to over $10.00. I asked for a refund. They kept the food and I am done. No more McDonald’s for me and my family. Basically, they charged me $0.80 cents for one piece of cheese.

I was not satisfied with the workers at McDonald Permyjaya named Yati, Miri. The way he treats customers very badly. Should he raise his voice to its customers when requesting orders from its customers?

I had a promo coupon for one "free" McGriddle with the purchase of another McGriddle. It turns out that it wasn't free at all. The cashier charged me separately for the McGriddle, the drink, and the hash brown. So my total came to be $4.79 instead of $3.99 for a meal. I basically paid an extra $.80 for a free McGriddle. I am writing a letter to corporate and calling corporate and posting this information wherever I can.

Every time I come to this restaurant, I wait at least 10 or 20 minutes even for a cup of coffee. I've about had it with this place I also work in fast food and know why I have a job, maybe your employees need to know that also, and could cut down on the eye rolling and shuns. I’m a very much feed up customer!

In a recent radio ad, McDonald's states "petting a stray pitbull - now that's dangerous." Well no **!Petting any stray dog is dangerous, especially a larger breed because they could do damage if they chose to. But, the point is that McDonald's exclusively singled out "pitbulls" which further aids to the ignorance of breed discrimination promoted by the media.

Has anyone heard of McDonalds' new radio commercials? Their new bites are safer than petting a pit bull! It is ridiculous! the American Temperament Test Society TTd 804 pit bulls, 86.4% passed. Yet golden retrievers had 40 less dogs tested, and 5 more failed, leaving them at around 84% passed. McDonalds has to target the pit bull, because it feeds into the lies that surround the breed. I know one thing for sure, they just lost 3 customers, until at least after a public apology is issued. We may not even go back after that. Oh, and 55% of the calories in the snack size chicken bites are from fat. How are they "safer than petting a pit bull"?

We ordered a double quarter pounder through the drive-thru. We arrived back to my home in Dryden at the time and went to eat our meal. My burger was totally raw, cold and the bun was soaked in blood. I almost vomited. I was so disgusted. We called the shift manager a.s.a.p.. He said he would make a fresh one. I asked for my money back as well; however he declined. I contacted head of McDonald’s in Canada via their website, and no one contacted me back. I then posted a pic of it on Facebook, and a mutual friend knew the manager of the restaurant and told the manager about the pic I posted and what I was saying about McDonald’s. She contacted me and offered me a $50 gift card for my troubles. 50 bucks, are you kidding me? I took a photo of the burger as well and still have it. It sill grosses me out as I took a bite of it and the feeling of raw burger cold in my mouth still lingers. Eww!

It's so upsetting for my son and I, when we go to McDonald's for certain toys in your happy meals, find out that you don't have any left. (I always try to go the first week that the new toys are out) This has happened more then once. I've lost count. Yes, I can change it somewhere else but that is not the point. The point is, at that moment, when my son gets his happy meal he's so happy and excited to get that toy. Then he notices it's not the one advertised. We end up getting a toy that doesn't do anything.

I went through the drive-thru at the McDonald’s located at Cooper and Warner in Gilbert AZ January 20, 2012 at 9:20 AM. I ordered 2 Sausage McMuffins and 2 Egg McMuffins. One of the Sausage McMuffins had a piece of plastic cooked into the egg. I contact McDonald’s on Facebook and at their customer service number. A rude gentleman called stating since my voice was so deep, I could not be Carol. Long story short, he stated he would send a refund and have someone call me (from corporate). No response to date. I have pictures to prove this happened.

Well had a big order went through the drive! Took a while, had to pull up and waiting in the front while another was waiting, then a lady brings the food out no staws, no napkins missing two sandwiches and fies out of happy meal. I went in reorder, well get home those two sandwiches are messed up! And another sandwich had no mayo on it and it was suppose to be extra and there were none and no there was order, no pickles and onion and it had pickles on it and another had mac sauce on it instead of the one that I got inside, it had gobs of mac sauce running all over it. And the second time I got out of there, got home and the other happy meal fries was cold and kid wouldn't eat them and I talked to both managers son and father running the place and both would not grant me a new order unless I drive all the way back for the third time!

When traveling down to Lakes Entrance for a couple of days over the Australia Day weekend, my girlfriend and I stopped at the McDonald's at Bairnsdale. Upon walking into the toilets, we were immediately met with a smell that nearly had us dry reaching to the point of vomiting. When we asked to speak to the manager on duty, the young female staff member referred us to Molly, who was the manager on duty at that particular time. In us having to wait a further 5 minutes or so, then once again having to demand to see Molly then and there, she immediately came over to us.

I ordered through the drive-thru, got home, started eating my bacon chicken crispy ranch BLT. A few bites in, I bit down on something chewy-like but still kind of hard. I spit it out in the container. It comes in and looked down at it. It was white cloth with hair all over it. Long story short, mad, scared and concerned, I took a while and collected my thoughts. I googled the McDonalds and called them. I had to drive up there and got the runaround by some no help manager. No sorry, nothing!

Yes, my friend ordered a meal in the drive thru bay at Munno Para, which was the wrong meal when she returned home. I’m ** off as I tried calling them four times at 1 am and got no answer every time. This is not the first time. I want someone to think what’s to be done about this. The way they keep their place clean is a joke. It makes me sick that she went to that McDonald’s. I have photos of how unclean Munno Para S.A. McDonald’s is.

He is unable to take control of the staff at the restaurant under Bukit Batok central branch. The manager is incompetent of handling her staff when come to peak period, Dine in becomes take away. I waited ** long time around 20 minutes for just 5 big breakfast ala carte. There was no 'sorry' when mistake was made. The manager's name is "Wendy **. I think Singapore king Albert ** should change this manager. The previous one is so much competent.

Well, ever since I got hired at the McDonald’s (15990) the store manager was pretty "friendly" with me. Whenever I would at least expect it, he would come from behind me or in front of me and touch my stomach, maybe my arms and make comments about my "junk". That went on from 01-2009 to 06-2010. When the new store reopened he didn't "touch" me as much but in turn moved to a new guy. I have wanted to say something way before now. But him being my boss I did not know what he would do. I can't lose my job!

In the last three years, I have lived here and frequented Lincoln/Western McD's. I cannot count how many times this franchise has been unable to accept anything but cash or has had no power and been unable to process orders. Tonight was the fourth time in the past year that this franchise has been unable to accept anything but cash payment. Suspicious? I think the franchise owner should check this out. In the meantime, I'm reporting this to the Better Business Bureau.

Our family loves eating the McDonald's McFlurry. Today, while my daughter was eating her Oreo McFlurry, she said that there was a piece of plastic in her mouth. When she took it out, it turns out that the piece of plastic came from the lid of the McFlurry cup. I wouldn't complain if it was just one piece that accidentally broke. But upon examination of the lid, there were multiple places where the lid was broken and the plastic was broken. My daughter is old enough (10 years old) that she was able to detect the difference in texture from the ice cream, but my concern is for children that are younger.

I was at Mcdonalds and they chew up a fry and put it in the box and served it to me! What can I do? I was half way done with the fries when I noticed the chewed up fry! Some one had chewed on it and then gave it to me to eat! Talk about disgusting! When I talked to the manager and showed him the fry the employee's "cooks" just busted up laughing. What legal action can I take?

Alex is high up at Glendale and Edgeworth Mcdonalds NSW 2285 more than a few times I have seen him publicly humiliate his staff. I've seen him take young girls from behind the counter out the front in the eating area and point his finger in their faces yelling at them. I am not a manager but I know that is no way to treat your staff. Also I know that it's harassment. Ive spoken to one of the girls he has done this too. I said you should file a formal complaint. She said she has nobody to complain too. Alex is the highest she knows of. I'm sure the other girls would like to make a complaint too but are not sure who to go to. I've seen two girls cry after these incidents. I hope something is done about him because treating people like that is very low life. Thank you.

The establishment gave me the completely wrong order on takeout. I called, and they took my name and what they got wrong, and said my name would be put in a book, and I could come in any time to get the correct order. I told them I work nights, and it may be a few weeks, as it was a breakfast order, and was told I have no time-limit, and I did not need the receipt as they confirmed by that I had just been there. When I showed up a few weeks later, they refused to honor it, saying they throw their book out at the beginning of each month.

I have asked this to be changed before, but apparently McDonald's thinks it is okay to screw the public any way they can. If you order a sausage biscuit, and then have them add cheese, the cost is $1.30. But the clerks are instructed to ring this item up as a sausage biscuit with cheese that cost $1.49. The clerks are told to ring it up this way knowing they are screwing the public each time they do for .19 cents. How can you sit back and justify this knowing you are screwing anyone just by the way you ring it up?

I love eating your McFlurry. I've been eating it for a long time. I just noticed that not only did the price increase, but you made the cup smaller and put in less product. If you're going to increase the price, put at least the same amount of product. I'm very dissatisfied.

My husband and I went to buy food for our family on Friday night on the 13th Jan 2012/01/13 but what a disappointment when we got home. The chips was terrible that had a bad after taste, the tomato's was mushy and old the lettuce was brown and look if it was a few days old and the patty's was disgusting. What a waste of money that was spend on food from McDonald's that was horrifying disgusting while we were waiting for our food couple orders came out wrong and there was a lot of unhappy people who complained. This is unacceptable McDonald silver crossing in Pretoria will never see us again my invoice no. is021201200000101.

I visited the food place by drive though I bought a family pack chicken piece and a 4 pack kit nuggets, I asked for 5 sweet and sour. I got home and there are only 2. I was mad at this time and go back there I was told that I could only have 2. I said I bought a family pack chicken which serves 4 and nuggets, I need more. They then tell me if I want more to pay $1,900. I said for sauces they come with meal and there is no sign to say that I need to pay. I just think they need to be signs saying the amount of sauces you get with a meal and how much sauces cost. A family pack serves 4 four people can't share 2 sauces.

free Happy Meal will not make it all better!

On 1-14-12, I ordered a sausage egg and cheese biscuit, two hash browns and a medium coffee. While I was eating, I noticed a strong sour smell. I have two dogs, so I passed it off as one of them needing a bath. After eating 90% of the sandwich, I finally realized the smell was coming from the biscuit itself. I had already eaten almost all of it so I figured the last bite wouldn't hurt. Now that I knew where the smell was coming from, I paid a bit more attention to the taste of the sandwich and this time I could taste the same sourness I was smelling. This was at about 9 in the morning. It is now 8pm and since about 5-6pm, my stomach has been cramping and everything I eat, no matter how small, seems to hit me like a ton of bricks, causing more cramps and a nauseousness.

I was at the drive-thru at store #11645. I ordered a southwest salad with no cheese, as I have ordered for some time now at other McDonalds. I had paid at the first window and waited and waited. Finally, I got to the second window when the female Assistant Manager came to the window and informed me the salads come pre-made and they could not make one without cheese. I am lactose intolerant and I thank it’s a shame that all McDonalds don't carry salads without cheese because there are other people like me and also there are religions that can't eat dairy products. If they are premade, then pre-make them without cheese. This won’t be the last time you hear from me about this matter if it is not taken care of.

On August 15th, 2011 at 2:40pm, I hurt myself in McDonalds at 19th Avenue and US Hwy 41 Store number 5695. I was changing a frappe bag and my right pinky fingernail was torn completely off and the box the bag was in then slashes my pinky finger and the ring finger on my right hand. The two Manager Joyce and Amanda witness the incident, and while I was bleeding, they did not but stand there; and they did not file an incident report. The head manager Kacey was on vacation and when she returned five days later, she was told about the incident and she took another week before she filed the incident report.

I'm an employee at McDonald's at xxxx *** *** in Greeneville. I was asked to cover a 10pm-5am shift since one of the employee's didn't show. I was put in back-booth (Window 1) and was aware of the responsibilities. I had burritos, gallons of tea, dishes, and parfaits. 5:20 rolled around, when the current manager demanded I clean the lobby. I became furious. After 15 minutes after the time I'm scheduled to leave, aren't I allowed to leave by law, without being written up? I asked the store manager and she denied that I was unable to leave because lobby was my job and I would, in fact, be written up for it. Correct me if I'm wrong. Second shift's front counter employee is in charge of cleaning the lobby, correct? This store is nothing but corrupt management. I'm tired of being held hours over!

At 11:15AM, I pulled into parking space at Groton, CT 06340 McDonald's restaurant. It seems as the (blond middle-aged female) manager is allowing a male in a red van to park 24 hours in parking lot (seems to be living out of his van) and use the bathroom facilities. This male verbally assaulted me and caused a scene while accusing me loudly and erroneously in front of other customers entering and leaving the restaurant. I immediately left. I returned at 12:30 to have lunch, his van was still there and he entered the facility restroom before I left. This van was still in the same parking spot at 3PM as I left Groton, CT. I will contact Groton, CT police department tomorrow if this van is still in the same location. I believe he is staying in the parking lot with the "okay" from this store manager.

I went through the drive-thru, ordered a Deluxe Breakfast, breakfast burrito, sausage biscuit, and hash brown. I checked the bag really quick to make sure there were two syrups in the bag. However, when I got home there were no hash browns in the bag, and I live 5 miles from this McDonald's location. I went in and told the manager that I would like my food made over because it is now cold now that I had to drive 10 minutes both ways. The assistant manager went and got two overcooked hash browns, threw them in the bag and said thank you. I walked out and then drove around getting more upset, one, because the assistant manager completely ignored my request and two, because my food was cold.

I've read online about what really goes into McDonald's "food", and it isn’t food, folks. So, if the customer service alienates you, that's a good thing. Just try not to substitute another fast-food chain for McDonald's. You'll live longer.

I have complained about this McDonald's once before. I live in Mustang and would like to be able to keep my money in Mustang, but when I go to this McDonald's and get greeted rudely or 99% of the time don't get what I ordered. It gets very frustrating. I have an elderly grandmother that stays with me on the weekend to give my mother some free time. She enjoys a McChicken sandwich every once in a while.

Picked up an individual so they wouldn't drink and drive. Went to get food from McDonald's and they called the cops saying there was a drunk driver cops. Got there. Pulled out driver with kids in. Car driver blew 00 so they pick on passenger no. Open beer found but they insisted a McDonald's employee saw one. Nope. It was an unopened beer. So thanks to Mcdonalds, my kids now think instead of saving lives by stopping a drunk driver. Just let them drive drunk.

Worst Mcafe experience!

It was the first time I went through drive-thru and ordered a McGriddle. I went home and when I opened it, I noticed there was no cheese. I thought it was a just a minor mistake. Then the 2nd time I ordered 2 McGriddles without checking, I went home to see that both of them are missing eggs.

They give the worst service, than I've ever seen before. I have ordered at 1.12 PM at Mcdonalds. Supposedly, they should have delivered under 45 minutes,but our food arrived at 2:30 PM. What's worse is that the food is not even hot, and the nuggets were hard. I also stated that they give us 6 packets of chili sauce, but they only delivered 2,which is not enough for 2 sets of their chicken meal. This is not good service. The total of our bill (S072-12/12/2011-199103_1) is RM41.50.

I patronize the local McDonald's restaurants often. I have observed a general decline in the cleanliness of the stores and in the quality of the service. I particularly resent the service personnel referring to me as "honey" and other demeaning words. More oversight is needed for the stores in this area.

I went through the drive up on Friday, 11/25 at 6:42 PM. Yes, the day after Thanksgiving, and if there ever was any Christmas spirit there, it had disappeared. All I got was a bunch of hate, and a smart aleck, disrespectful assistant manager's attitude. I paid with a credit card at the first window, and the young girl, Katlin, did not offer to give me a receipt. I looked and waived at the window, attempting to get her attention, but she had her back to the window. She was being distracted by this young assistant manager, named David. He was busy trying to play "grab-**" with her.

I purchased a small hazelnut latte through the drive-thru on Monday, 28 November. I traveled several miles and when I tasted it, there was no taste. Then, when I got it down to where I could shake it up, it was "sickeningly" sweet. I could not drink it and had to throw it away. I kept my receipt and returned this morning. I told them about it and they said that they had to have the product. I asked, "What should I have done, turn around and go ten miles backtracking to return it?" She said that the rule is that you return the product.

We stopped at the McDonald’s at TD Bank Garden in Boston after seeing TSO to eat while we waited for the train. I got a #5 meal (Crispy chicken sandwich), my son got a #6, and my husband got a cheeseburger. The fries were soggy and cold. The hamburger was not cooked in the middle. After eating a few bites of my chicken sandwich, I realized it was raw in the middle. The line was so long to take it back that I just threw it away. Today, I feel nauseous and have to wonder about salmonella or food poisoning! Not a good way to end a family excursion and may now miss work if I am sick from it. I spent over $20 on sub-quality, undercooked food.

My 16 and 14-year-old children went through the drive through at McDonald’s in Nelsonville, Ohio. The person working the window made very sexually inappropriate comments to them! I contacted the owner/manager in Athens, Ohio and his comment was, "Now, ma'am, do you think I believe that for one minute?" What a great owner/manager! He finally said he would investigate it and get back with me. I have not heard a word from him! I am furious!

On Friday, November 25th, I went through the drive-thru in Gustine California along with other items. I ordered a fruit and walnut salad. On my way home, I opened and started to eat my salad and came across a grape with mold on it. I then checked the date on the packaging and it said November 21st. That is four days expired. We then turned and went back to McDonald's and I asked to speak with the manager and showed her the salad and all they did was give me my money back. (I took pictures of my receipt, the grape with mold, and the wrapper. )

I waited for 10 minutes on my order while she gave my stuff away in front of me, then preceded to tell me I'd have to wait while she recooked more and then she got the order wrong! And best of all, no customer compensations. I was very displeased. I really think McDonald's should reconsider her employment.

It was around 2:00A.M., November 25, 2011. We had just arrived at a 24-hour McDonald’s restaurant drive-thru at corner of Jackson St. and Watkins St. at Hayward, California. We had just ordered from a male person a go-large 20-piece Mc Nugget meal at the first window, which includes 2 large drinks and 2 large fries along with another extra large fry plus we requested for 2 BarBQ sauce and 2 honey mustard which goes with the meal. As we arrived at the second window, a white lady helped us. The first thing she gave was our 2 large drinks, which was not a problem. Then she brought and gave one big bag with the 3 large fries and the 20 piece nuggets. Then I noticed that the 3 French fries was not much. I even looked at her and said these looks like medium fries. She answered, "That’s all we have for now." She then closed the window on us. Me and my wife looked at each other, then we both waited for 15 seconds but she never went back to the window and assist us. I could not go out because I was so tired from a Thanksgiving party we just came from.

I called in at McDonald's Weymouth Dorset, England on my way home to pick up a Chicken Burger Meal (large) and a Cheese Quarter Meal (Large). I had to park and go in because they were having a delivery and they shut off the drive-thru. I grabbed my meal as a take away and didn't look in the bag. I drove home (2 miles), and on inspection, they had got it wrong again. There was no Cheese Quarter, only 2 Chicken Burgers. Yuck!

Lunch visits to dining rooms at McDonald's on E. Stroop Road in Kettering, Ohio, and on Wilmington Pike in Bellbrook, Ohio were spoiled by the big screen television playing Fox News. Requests that the channels be changed to something entertaining or at least an authentic news network like CNN were met with "It's a decision made at corporate." Patrons should not have to endure right wing propaganda masquerading as "news" in order to eat a Big Mac.

This is the third time in 3 months, the last time being less than 3 weeks ago, that I was given sweetened tea instead of the unsweetened that was ordered and recorded on my receipt order #67, because I'm diabetic. I returned to the store and Bonnie informed me that it was my responsibility to ask the person handing me my order if it was unsweetened. This is not reasonable to me when you have a sign at ordering that says to ensure your order is correct we have this screen. When my wife called the store back and Terri informed her that corporate doesn't respond to these kind of complaints, which I find hard to believe. We will see if she is right.

I purchased breakfast via the drive thru at the Casa View McDonald's in Dallas at 8:53 with my debit card. I didn't save my receipt. Checked my bank account a couple days later, and saw that they double billed the transaction. I wrote McDo's website to complain about it and informed them that I eat there several times a week for breakfast. They wrote back saying basically, "No receipt, no refund." Also, the day they ripped me off the manager waited on me. I won't go back. Hey, McDonald's, maybe consider the bigger picture of doing what it takes to keep customers. Maybe you should consider that in a bad economy like this people cannot afford to be ripped off by you.

I ordered Egg McMuffin at the Monte Carlo Food Court in Las Vegas. Eggs were green. It was replaced with a new order. The member in charge did not even say sorry when we were ready to leave. I went back and complained again to a manager who finally said she was sorry. I have gone to McDonalds when a hamburger was 15 cents. Just to let you know, I was little upset.

We were enjoying a couple of McCafe coffees and sitting down to enjoy the music but there was none. I asked politely an employee and the counter if they could turn on the music so that my brother and I could enjoy the Cafe experience. I waited for 15 minutes and then asked another employee the same thing. After waiting half an hour, I had to ask for the manager and her response was that she can't reach the unit to turn it on and can't.

It was 6:47 am, I went to McDonald's and ordered two sausage biscuit coffee. I got to a window to pay, and the cashier stuck his hand in his crotch. He did it two times right in front of me. He didn't wash his hand. That is so nasty, providing how nasty they are at fast food. It made me sick to see that. I told the lady at the serving window. It was at 4400 Teckla Blvd. I couldn't eat that stuff.

The managers are a reflection of why the employees are so horrible. This overpriced McDonald's is the worst I've ever encountered. You would think by the high price and location that the treatment from the employees serving the customers would be world class. But these people they've hired are lower than low class. They are rude, disrespectful and non-sympathetic.

The play ground at this location is poorly cleaned. My daughter doesn't enjoy playing on the playground. Every time we go there, my daughter will not play in the play ground because of the foul smell. It's not a happy place for children to play when they won't go in there because of the smell.

My daughter and I visited the Fort Oglethorpe McDonald's, on Saturday November 5, at 11:47AM. The front counter was filthy, splattered with food and drinks that had dried and not been cleaned for what looked like hours. The drink/condiment counter was in the same filthy condition, and the ketchup dispenser was empty. Every table in the dining room was dirty and needed to be cleaned as well.

I used to go to the McDonalds in Alta & Decatur every day on the way to work. My boyfriend also goes there frequently. My boyfriend grabbed us two large sweet teas on his way to work and as usual after I was done with the tea, I went to eat the ice and I looked into the cup and there was a locust.

I placed my order at counter and guy walks in with a dog on a leash and allows it to put its paws on the counter. I mentioned it to the counterperson and they did nothing about it. This has been the 3rd incident at the same location. There seems to be no actions being taken to improve the restaurant's cleanliness.

If it could be zero stars, it would be! This place (Morgantown, PA just past the Turnpike Exchange) constantly screws up a cappuccino order and half the time, I drive out with steamed milk and no coffee. I'm infuriated that they have no set time to clean their machine that doesn't work right half the time. They just do it whenever and tell you it's down for the day. I'm sick of it, there's no sense going there.

I went to a McDonalds on Rock Rd. in Wichita, KS. I ordered, paid, and then waited. They asked me to pull forward while they made my food. After 10 minutes of waiting, I sent my son in to find out what was going on. I would have just left if I hadn't already paid. After another 5 minutes of my son inside, I went in, having to wake my sleeping child. They said they had given my food to another customer. They gave me a coupon for a small ice cream cone and free happy meal. I got in car and looked at them. They expired on July 31, 2011 and it is already Oct. 22, 2011. So, I can't even use them. I will never go back there. What a joke that trip to McDonalds was!

I work right down the street from Rock 'n Roll McDonald's and every other morning, I stop by and get a No. 13 Steak sandwich on a bagel with a sweet tea. This morning they gave me a bacon sandwich, and I do not eat pork. I could not come back because of work, but I came the same day right after work. I spoke with a manager named Mundo, and he said next time I come in he will credit me for the meal, and wrote his name on my receipt. We are humans and everybody makes mistakes.

As a former employee and working for this McDonald franchise in Grand Fork ND Store #4474 for 1 1/2 years, the management team does not treat the employees with any respect at all. They do yell and scream in front of customer and don't appreciate at all the work that the employees do and it is not a fun place to work. I went to my owner and he didn't do a thing about. So I would highly suggest never working for this corporation.

I was there at McDonald's on Whitesburg this morning and I had waited at least 20 minutes all ready on my egg muffin meal and a side of eggs. I asked the manager, did they had to catch the chicken? He replied that they were short-handed with a bit of frustration in his voice. Then I heard him yell at the guy on front as I was leaving out at about 7:45. Well, I got to work and noticed my side of eggs was not there and I waited on my eggs to cook. Well, I didn't go back and I never will because that was the third time that happened to me at that store. I think that manager was young and does not have a lot of experience being a leader.

While waiting for my food order at front counter customer walks in behind me with a Rottweiler dog on a leash and it sniffs my legs and here is the worst part. He apologizes and allows it to put its paws up on the front counter where my food would be placed. OMG! I smiled asking what kind of dog it was. That’s how I know and moved over to the side where my tray was being filled with my order. I lost my appetite!

I walked into McDonalds and needed a quick bite to eat. I was going to a doctor's appointment. I was the first of a huge crowd in at 12:41 pm, based on what the receipt says. I ordered two chicken sandwiches and two milkshakes. They served everyone and we were still the last standing. They weren't going to say anything. So, I spoke up saying, "We still need two chicken sandwiches with those shakes sitting there."

I went to McDonald's drive thru with my kids and ordered food with water. I was given small cups and I asked for a medium cup. I was told it will cost $1.57. I asked for the manager who said the same. I then asked for an extra small cup of water. The manager asked me to pull forward and I told him I did not see why he could not take a few seconds to give me the water when he spent over 10 mins arguing with me to pull forward. He then asked his employees to call the cops. I eventually left when my kids (9, 7 and 3 yrs old) started crying scared "they will take us to jail".

We visited McDonald's at 989, E Price, Keller, TX. We bought a milk shake and vanilla cone. Later at home, my son saw a fly inside the milkshake. He got terrified and felt sick. He lost his appetite. I am not sure what long-term effect this incident will have on him. I am very disappointed with the quality. I am going to go back to the store and have a word with the manager/owner. I have some pictures, just in case someone needs.

Will McDonalds ever go back to serving a hot off the grill burger? 98% of the time, I get a cold/lukewarm burger with a cold piece of unmelted cheese. You would think they would see that 5 guys are doing what they used to do, serving a hot burger. Giving me a cold, rubber-like burger out of a plastic try is just wrong!

I am and have been an employee of a McDonald's restaurant here in Yreka, CA located near the Oregon border - approximately 19 miles south - and the I-5 Corridor goes right through the middle. Just to let you know, I have been happily (as minimum wage jobs go) employed here for almost three years. I am attending a local community college full-time and also working full-time.

I went to McDonald's on Hwy 55 at 12:30 am, through the drive-thru. I ordered a cheeseburger kids meal. I was told they could not sell me a kids meal because of the time! I asked to speak to the manager. He (Ryan **) stated that they were not going to sell me the kids meal or just a cheeseburger. I let me know that the menu did not state that they were serving on a limited menu. After about an hour of arguing my point with him, I asked for the owner's name and phone number. He gave me the name. But in turn, he gave me a number that was the restaurant's number when I asked for owner's cell phone. I called the number and the other manager (Salif **) just let the phone ring. After complaining to corporate, someone contacted me from corporate. The person told me that the owner of that franchise would be calling me and I would receive vouchers in the mail. This happened in July/August. I have heard nothing and have not received nothing in the mail. All in all, McDonald's is a company that will tell you anything. I will discourage anyone from visiting them.

I purchased 3 softy ice creams, one with chocolate dip. The taste of the cream was very different which was like old cream & the sales person gave lots of cream nearly 400gm cream was given for all the three cones. However, by tasting some portion of the cream we found that there is something wrong in the ice cream. Then, I went to the sales person to complain about it but he gave the cream to other sales person to taste it he said it is okay & then again he gave the same ice cream cone. I threw all the cones in the dustbin, which was kept in McDonalds. No action was taken in this case.

I ordered a 20-piece Chicken Mcnugget Meal with large fries and a large Dr. Pepper. The window teller proceeded to ask what kind of sauce I would like. I said, "Honey mustard." Well, I pulled up and paid almost $10 for the meal. I proceeded to the next window where they asked me to pull up and wait. When the drive through teller brought my meal, I only received half an order of fries, no honey mustard, and a watered down drink. I didn't check the bag until I had already gotten home. Seriously?!

There is a chocolate milkshake shortage on this island. I am an American living in Martinique, and all I want is a McDonald's milkshake, but they have had a shortage for 3 months. Also, it is impossible to order anything from them. The workers are slow and incompetent, and average wait time for fries or a burger is over 15 minutes. This is a disgrace. Please make all of the chains in Martinique better for all.

It seems like service in restaurants are just getting out of control or ignored by managers these days.

Honestly, I don’t get this! People are being so judgmental about this. I do understand that some of the restaurants' standards are very poor but you should get this, these people who are working in McDonalds' are being treated like dirt all day by the customers. Just because it's called fast food you all expect them to serve you in 10 seconds, have you ever thought about the people who are working there? They need to earn money to take care of their family and studies etc., but they have to ask their managers to drink water or to go to the toilet.

I went to the drive thru to order some food. I paid for it, drove away and started to eat the fries, which were stale. I tried the milkshakes and they were so sweet you could not drink them. They were so yellow in color.

Every time we have ever been to McDonald's (Highway 49S in Richland, MS) it has been horrible; the service, cleanliness-- inside and out. Last night, the drive-through order taker, argued with my husband about what he ordered. She had already dropped the ball at the speaker by not responding back to us in the middle of our order. The second window was not any better. Thugs who talk and act like thugs. No manners at all. I was almost ready to come out of the car, and it was my husband they were so darn rude to. We will never do business with McDonald's again.

Managers, make sure your employees wash their hands after coming from the bathroom please! When I entered the bathroom with my child to wash our hands, an employee of yours came out the stall with a cellphone in her hands and never even stopped to wash her hands! That was enough for me! Leaving the bathroom, I witness this lady handing a customer her food. By this time I felt sick and realized how nasty employees can be. Thanks but no thanks for this type of service!

The McDonald's on Oxford State Road in Middletown, Ohio is the worst one I have ever been in. I have been going there for many years. But the last couple of months have been horrible! I don't know what kinds of changes have happened there, but something needs to be done to fix this problem. One time, my order was messed up three times before I even received my food. The second time, they made us pull to the side, granted I know sometimes this happens no big deal. But there were six cars at a time! And the worker came out going from car to car with the food, asking "what did you order" to give the right customer the right food. That is very sad! The third time in two months, I was denied a receipt because they were out of paper. So, someone is clearly not doing their job! Also, every time I want to get an ice cream, the machine doesn't work. I see a lot of young people working in there. I know they need a job too. But at least put a grown up there to babysit them, because all they do is goof off and mess everyone's order up. Please help this McDonald's or you will lose my business. Thank you. Sincerely, Lisa **

I ordered a bagel for myself and my mom. When we took it to go, I asked for cream cheese. They thought I was crazy and said they didn't have it, only jelly. The jelly I received was hot sauce. I opened the bag in the vehicle while my husband was driving home. The bagel didn't have butter or anything on it. Just a dry bagel. It was at the McDonald's in Lewistown, PA.

My family and I are always eating McDonald's. Therefore, they receive a lot of my money. The past 4 times I have gone there, through the drive-thru, I have been parked for simple orders and have waited up to 30 minutes. One day, I got tired of waiting. So, I went in to see what the hold up was. The employees were in there playing, and my order was just sitting on the counter. There was no telling how long it had been there, because the order was cold.

My order was wrong. I called three times and no one answered the phone. I drove back to McDonalds, spoke with the manager and all he could say was "Sorry". No offer of compensation at all. There were two other people voicing similar concerns of wrong orders. What could make McDonalds unique is the way managers correct their mistakes! Compensate the paying customers.

Please be advised your McDonald's store located on 31-46 21 Street, Long Island City, NY 11106 is the worst McDonald's ever. The ice cream machine seems to break down every night at about 9 pm. I have visited this location five different times in a two week time frame. I would like an investigation done. There is no way that a machine breaks down that many times. I am very pissed off because today, I went in at about 9:23 pm and the CSR stated the machine was broken again. Really?! This sounds like **. I expect this location to fix the problem. My next step will not be to contact your website. I will call Howard on my side. So please, make every effort to place an investigation on this ghetto McDonald's.

On June 19, 2011 at about 10:20 PM, my wife and I stopped at the McDonald's located at 1335 S Washington, Emmett, Idaho to pick up movies we had reserved online from Redbox. We parked immediately in front of the Redbox machine on the left (machine A). After collecting the movies, I returned to the car to leave, but the car would not start. In McDonald's I told the girl working behind the counter that our car was parked in front of the Redbox and wouldn't start. I told her we needed to leave it parked there until we could figure out a way to get it. I also told her it was a blue-green Intrepid. The girl told us that she will let her manager know about the car, and it would be okay. I ordered my wife some food then we left McDonald's at 10:50 PM. The following morning (June 20), I met the tow truck provided by our insurance company at McDonalds to pick up our car. To my surprise I found that our car was gone.

I went to this particular McDonald's every morning for their sweet tea. This morning, just like normal, I got my tea, and headed to work. I took two sips of it on the way, nothing really remarkable. When I got to my office, I put the glass and things down, and sat down at my desk to begin my day. As I reached for my glass, I noticed a lipstick print on the side of my glass, around the rim as if someone took the lid off and took a drink. It was not mine, nor the color of any lipstick I own. It was hot pink. This, of course, immediately grossed me out. As I contacted my fiance via text message and told him what happened, I forwarded him a few pics. He was very upset as well. I am not sure why anyone would do this! Then all these questions come to mind - was this intentional, or accidental, by possibly an employee, or was this a cup out of the trash!? I am very upset.

I have two lovely daughters that just love McDonalds, but why would I continue to spend my money at a restaurant with horrible service! We usually dine in but it was late so I went for drive-thru. I had two separate orders that I needed to make. I started to order my food, but there was nothing coming on the screen. The lady took about 2 min before she said anything or even acknowledged that I was at the screen. When she finally started to take my order there were like 2 cars behind me. I informed her about the second order I needed to place. She told me that I would have to come in to place separate orders. I didn't really understand if she knew what she was doing or she's a new employee because I placed two separate orders recently. I made everything into one order to diffuse the situation. But when I got to the window the young lady was very rude to me once I asked about why I couldn't place two orders. She then responded that she have other customers to deal with!

On the 30th of August, I purchased some food at the Florida branch in Roodepoort, South Africa. The attendant swiped my debit card and advised that the transaction was declined. She tried it again and it went through. On drawing a statement a couple of days later, I realized that she actually debited my account three times, twice on my credit card and once on my savings account. I went to the branch and explained to the supervisor what happened, after which, she told me that she cannot refund me but that she would send it to head office. I went back a couple of days later as I haven't heard anything. She once again advised that she will get it attended to and to date, I still have to had any response from head office. I have received a courtesy call from the branch to check if I have had any response and I advised them. To date, almost two weeks later, I still don't have my refund.

Stopping over from a tour bus, we ordered Mcdonalds, when the cashier made a mistake with our order that she has to call this manager named Alexandra **. After voiding the order, she then asked my wife in a rude manner, "What else?" Her tone made everything worst, to the point that she kept on answering back to my wife with a rude tone and facial expression. And when asked, what if she was in my shoes, she goes, "Go right ahead", pointing a way behind the counter mocking my wife! As a manager, I don't think she's fit for the job and way under-qualified based on customer relations. Even her crew agree that she was rude and even gave us the number to call to file a complaint.

This happened today, September 4, 2011 at about 6:30 PM at McDonalds Restaurant on 144 Deming Rd. in Manchester, CT.

I went through the drive-through a little after midnight (12 am) and placed an order of a double deal - a fillet, and the other, a quarter pounder with three mayo packets. I usually check my bag of goods, knowing that this restaurant, in particular, constantly stuffs orders up. This time, I thought I wouldn't have to, seeing as it was late and I was the only customer to have come through. Then, I got home and to my surprise, there is only a quarter pounder and fries. I am missing a fillet o fish and my three mayo packets. When we are spending money, we all expect to get what we have paid for. It almost feels that when I finally get to treat myself with a meal from McDonald's I end up getting ripped-off.

I am sending you this correspondence to inform you of my experience on 9/2/11 at 11 pm. I had arrived at 11 pm and used the drive through, placed my order, paid at the first window, and then waited for 40 minutes before reaching the second window to retrieve my food. While waiting at the second window, I observed the drive through attendant standing at the front counter chatting with a customer who was not placing an order. When she returned to the window, she couldn't remember whether she had given me my drink or not. I said, "No," and then she gave me a half full cup. I told her about the drink and she unapologetically made another drink.