Domino's Pizza Reviews

I had a great experience at my local Domino’s today (Burlington, NC - Java Lane). I think customer service and associate professionalism is lacking in most establishments now-a-days!! Today, I was pleasantly surprised when I encountered ShyAnne. She was very professional, helpful and had a great attitude. My pizza was made exactly as I requested. Shyanne never stopped performing tasks while my pizza was in the oven. She secured the ingredients, wiped down the table where the pizzas are boxed. Washed her hands and disposed of the rag she used to wipe down the surfaces.

Food quality was excellent. Fast food prep time. Polite. The manager Caleb at the Muncy store definitely deserves a raise.

Thank you Domino's for the awesome pizza that you delivered tonight. It was the best I've ever eaten.

I’ve ordered from here several times, and they never disappoint. The crust is perfectly baked—crispy on the outside and soft on the inside—and the toppings are always fresh and generous. What really sets them apart is the speed and service. My order always arrives piping hot, and the delivery team is incredibly professional and polite. Whether it's a busy weekend or a late-night craving, the quality remains consistent. If you’re looking for a reliable, delicious meal that hits the spot every time, this is the place to order from. Highly recommended!

Here we go. I attempted to order online your 19.99 deal, it came out to 49.00, I tried to call, got sent to AI, I tried to call again got sent to AI, I called again and got sent to Asia, I called again to my closest location and was told I was told I wasn't their delivery location, they didn't offer to transfer me so I called again and got AI, I now have Pizza Hut on my counter. SO SAD. 😭

My wife just picked up our order number 418 at 6:15 June 9th. We got the pizza we ordered but when she got home, the three garlic sauces I had ordered and paid for were missing. I wrote a review a few months ago about the poor preparation of the pizza we ordered. The manager offered to replace it. I refused. Someone from Domino's contacted me and said he hoped we gave this establishment another chance. We did. The pizza was what we ordered. Now, on the third order, this happens. This is a sloppily run place. I do not intend to make another trip into town for three sauces, I'm just frustrated with the service.

I ordered on June 3, my order never arrived...It's June 9 (crickets)...I had no problems before, I even talked to the manager. She assured me of my refund $45.73, I even tipped the driver!...I've called several times (crickets)...Ost area 77021. I want my **.

I wish I could give this Domino's experience a 0. I have ordered Domino's on the app before but this time it kept cancelling my order. 3 times it cancelled, and 1 from my husband's app. I tried 2 different orders so I know it wasn't the amount or the payment method, and then I called the number that is listed to call to get me to the local store, but instead it was Domino's ordering service that could only place orders. It wasn't even a customer service line. They proceeded to tell me that they couldn't give me the deals that were offered on the app and that maybe the local store would be able to help me. They transferred me to the "local store" 3 times and the local store did not pick up their phone. It did not even ring. And then a survey lady came on so I hung up and tried my order again.

Worst pizza? Doesn't even look like ads on tv. Burnt toppings and hardly any toppings that supposed to look like ads? Burnt crusts.

Domino's Pizza Manager, 45th Street and Chestnut Street, Philadelphia PA 19139 is telling customers to complain about his store to Corporate who tells people who live in the community something like that to tell Corporate. This is bad for customers to hear coming from a Store Manager after we're complaining about his same Manager's Specials for over a year $18.99 Pizza plus Pizza Bits with Parm being run over and over again every week and month and year.

Ordered a little after 9 pm and was told that it would be between 20 to 40 minutes for delivery. Called at 10:15 pm and was told that it was just being made so at 10:30 still no delivery. I will wait 10 more minutes and will cancel my order and request a refund. This is ridiculous.

Never got my order. Seeing the average review being 1.7/5 it feels pointless to write this, I hope to be surprised and see Domino's change for the better.

It's been 3 years since I tried this Domino's. I just hate that when I spend $9.00 for a sub/sandwich, they have no meat. I just gave them another try today. I had 3 TINY pieces of chicken, I mean tiny.. While the 8" sub had a great flavor, I paid for a chicken sub. I am officially done. It's chicken for gods sake, not prime rib. A chicken sub should have chicken them. Shame on you! This is not the first time I gave them a try.

When you order a pizza from Domino's they are skimmy on the toppings compared to to other pizza restaurant. They told me I should have ordered extra on the toppings it. Shouldn't be that way. Other pizzeria when you order it come nicely covered with whatever you ask for. Their chicken Alfredo is dry and skimmy, not even a full plate. Their sandwiches they give you more bread than meat. Try ordering what I just complained about and see for yourself just what I was talking about. Try other pizzeria and you see the difference. They say you have to order double to get a decent pizza, sandwich or chicken Alfredo. You don't have to worry about me ever ordering from dominos ever again.

Ordered a 3 item med. pizza (chicken, mushroom, and pineapple.) The pizza had very little sauce, 5 little quarter-sized pieces of chicken, and cheese that didn't reach the crust edges! It had more cornmeal than requested ingredients! Domino's, I thought, was on the come up, but I now digress and rescind on that thought. 5 quarter-sized pieces of chicken on a med. pizza...do better Domino's!!