Domino's Pizza Reviews

I went to Domino's today between 17:42 and 17:52 p.m. to order a meat lover and a fitted steak and cheese. At first I had a little problem but I took it back and manage our llama and in the spare for so helpful. I don't talk about restaurant that much cuz I used to be that manager at a restaurant, and I know how people are but I'm going to give them to, I'm going to get them all five stars today cause it was helpful and polite. I didn't have no problem with them at all. So I'll tell them whoever working there, keep up the work and I remember this: some customer will come in for attitude and some customer come in there arguing and again customer is not always right. I was a manager and a lot of restaurants and I went to that situation. Just keep your head up and keep doing the good work; that is good work today for me.

I had a great experience at my local Domino’s today (Burlington, NC - Java Lane). I think customer service and associate professionalism is lacking in most establishments now-a-days!! Today, I was pleasantly surprised when I encountered ShyAnne. She was very professional, helpful and had a great attitude. My pizza was made exactly as I requested. Shyanne never stopped performing tasks while my pizza was in the oven. She secured the ingredients, wiped down the table where the pizzas are boxed. Washed her hands and disposed of the rag she used to wipe down the surfaces.

Food quality was excellent. Fast food prep time. Polite. The manager Caleb at the Muncy store definitely deserves a raise.

I have been a long standing customer with Domino's on the west side of Manchester NH for over 16 years. I canceled an order with the store and received confirmation of this cancelation. The store neglected to give me my refund so I contacted customer service and explained the situation. The store manager emailed me and told me there was no receipt of my transaction and refused to give me my refund. I have bank statements and receipts to prove that I never received the refund and the store manager is so unprofessional that he refuses to resolve the situation. This entire experience has shown me that customer loyalty with Domino's is nonexistent. Although I enjoyed the menu and quality of food I will never spend my hard earned money in the Dubuque St location on the west side of Manchester NH again.

I will never purchase anything from Domino's again unless I am starving to death. I phoned in a delivery order and like so many companies they have AI taking all the information. I have dietary needs and so when I tried to order it the way I wanted it, AI was not understanding so after several attempts I was sent to talk to a human at the local store who informed me that he was too busy to take my order and I needed to do it on the app (which I tried first and there was not an option to make a half and half pizza) or with the AI. I informed staff person that I had tried those options but couldn't order it that way. He refused. I then said I need to order with them or I'm not ordering.

Very disappointed in Domino's in Lake Havasu. I order from them 2-4 times a week and I will probably never eat there again. I ordered a deal pizza 1 large pizza with 5 toppings for 12.99. I was sent a cheese pizza with damn pizza sauce so thin crust and cheese. Called them and told them the kid on the phone when I asked for a manager they kid acted like he got them but it was the same person. My receipt shows that I order with extra sauce and 5 toppings but he said he receipt just cheese. So answer me this as a regular customer won't you want to make it right due to the glitch but no he pretty much didn't care that I'm stuck eating pizza with no sauce. Very, very disappoint. I love Dominos but this crap and I am upset 20 bucks for this. See picture below. Should be ashamed of yourself, you lost a good customer- Ashley B, Lake Havasu

This location has a very good manager; now she tries to make this location a lot better place to order from. But several times lately when I order at night my order get messed up and it's not correct according to what I ask to be put on my create your own pizza and every time lately when I ask for no oregano when I get it the pizza is covered and I get home and can't do a carry back nor will they answer me when I call back and I've been having allergic reaction when this stuff is covering my pizza and why they can't see it on the screen when I requested it to be left off!

Four orders, FOUR. I have ordered FOUR TIMES to get extra of onions or pineapples on my pizza. Domino's gladly takes my money and then I get pizzas with 9 or 10 pieces scattered across the whole 12 and 14 inch pies. The Domino's in Azusa, CA is a complete joke. They dont answer phones! No one gets back to me. I can NEVER get a resolution, only taken for a ride. No more Domino's for me. I will go to CPK with my wife in Arcadia or the Papa Pizza Pie in Glendora. You guys are through with me after I get my free pizza I earned on the app. We are FINISHED you and I.

My husband ordered pizza - it never came. We called and were told it was delivered and we stated we never got it. They stated they would resend it. 3 hours later we never got it. I called the store and they said they handed it to my husband. They made my husband drive up to the store to prove they never handed him the food and made him wait another 30 minutes. We did not want your food - we wanted a refund at this point but we were told we couldn’t even get that. This is the worst experience I have ever encountered. You call your customers liars and belittle them. What a joke.

I ordered on line at the Camden Delaware Domino's and my I ordered was wrong. I ordered olive on half mushroom on the other half and no sausage. Well it had sausage on it, black olive on the whole pizza and no onions or mushroom. I won't be going back there. Very dissatisfied.

And it actually had one onion slice and a green pepper. And 5 mushrooms and little of meat and olives on a lg. Damn I should of took a pic.

They will deliver to my neighbor 50 feet away but not to my address.

Pizza was delish. Customer service from delivery was kinda rude but all In all it was ok. Would of gotten a higher rating if it wasn't for that.

I ordered to pizzas online thinking I would pay $9.95 each for them. When the bill came through it was $41.44. I did not catch it at first so when I went to pick them up I asked how come they were so much. The clerk says I personally have never used the app so I don't know why. I then asked him how you can work there and not know how the app works?!! He just looked at me with this dumb smirk and shrugged!! The store's location is 1229 North St Pittsfield Ma 01201 and highly recommend you don't go there as the help doesn't have a clue as to what they are doing!!!!

I ordered a pizza. It was completely wrong. Manager was rude. Won’t shop here again and will tell others as well.

False advertisement when Domino's offers any size any toppings for 9.99. While ordering online you are not allowed to add items as advertised. There is a limit to your toppings therefore the ANY TOPPINGS are wrong.

Parkside Mall FL has screwed up 18 of 20 orders. The last order was delivered at the wrong address! I have 4” numbers over my garage door & 2” numbers on my mail box. I declined a replacement order & asked for a refund! I had to contest the charge with my bank. If that is customer service I’ll enjoy watching tha branch go under

I ordered a takeout pizza a few weeks ago and specifically requested extra cheese online with my order. I picked up the pizza and c returned to the house. Once opening the box, I discovered that...in addition to sparse toppings overall...they did not add extra cheese. As much as I try to like Domino's pizza, they simply do not deliver a decent amount of toppings. That holds true for most any large chain pizza store...sad.

Here we go. I attempted to order online your 19.99 deal, it came out to 49.00, I tried to call, got sent to AI, I tried to call again got sent to AI, I called again and got sent to Asia, I called again to my closest location and was told I was told I wasn't their delivery location, they didn't offer to transfer me so I called again and got AI, I now have Pizza Hut on my counter. SO SAD. 😭

My wife just picked up our order number 418 at 6:15 June 9th. We got the pizza we ordered but when she got home, the three garlic sauces I had ordered and paid for were missing. I wrote a review a few months ago about the poor preparation of the pizza we ordered. The manager offered to replace it. I refused. Someone from Domino's contacted me and said he hoped we gave this establishment another chance. We did. The pizza was what we ordered. Now, on the third order, this happens. This is a sloppily run place. I do not intend to make another trip into town for three sauces, I'm just frustrated with the service.

I ordered on June 3, my order never arrived...It's June 9 (crickets)...I had no problems before, I even talked to the manager. She assured me of my refund $45.73, I even tipped the driver!...I've called several times (crickets)...Ost area 77021. I want my **.

I wish I could give this Domino's experience a 0. I have ordered Domino's on the app before but this time it kept cancelling my order. 3 times it cancelled, and 1 from my husband's app. I tried 2 different orders so I know it wasn't the amount or the payment method, and then I called the number that is listed to call to get me to the local store, but instead it was Domino's ordering service that could only place orders. It wasn't even a customer service line. They proceeded to tell me that they couldn't give me the deals that were offered on the app and that maybe the local store would be able to help me. They transferred me to the "local store" 3 times and the local store did not pick up their phone. It did not even ring. And then a survey lady came on so I hung up and tried my order again.

Worst pizza? Doesn't even look like ads on tv. Burnt toppings and hardly any toppings that supposed to look like ads? Burnt crusts.

Domino's Pizza Manager, 45th Street and Chestnut Street, Philadelphia PA 19139 is telling customers to complain about his store to Corporate who tells people who live in the community something like that to tell Corporate. This is bad for customers to hear coming from a Store Manager after we're complaining about his same Manager's Specials for over a year $18.99 Pizza plus Pizza Bits with Parm being run over and over again every week and month and year.

Ordered a little after 9 pm and was told that it would be between 20 to 40 minutes for delivery. Called at 10:15 pm and was told that it was just being made so at 10:30 still no delivery. I will wait 10 more minutes and will cancel my order and request a refund. This is ridiculous.

Never got my order. Seeing the average review being 1.7/5 it feels pointless to write this, I hope to be surprised and see Domino's change for the better.

It's been 3 years since I tried this Domino's. I just hate that when I spend $9.00 for a sub/sandwich, they have no meat. I just gave them another try today. I had 3 TINY pieces of chicken, I mean tiny.. While the 8" sub had a great flavor, I paid for a chicken sub. I am officially done. It's chicken for gods sake, not prime rib. A chicken sub should have chicken them. Shame on you! This is not the first time I gave them a try.

When you order a pizza from Domino's they are skimmy on the toppings compared to to other pizza restaurant. They told me I should have ordered extra on the toppings it. Shouldn't be that way. Other pizzeria when you order it come nicely covered with whatever you ask for. Their chicken Alfredo is dry and skimmy, not even a full plate. Their sandwiches they give you more bread than meat. Try ordering what I just complained about and see for yourself just what I was talking about. Try other pizzeria and you see the difference. They say you have to order double to get a decent pizza, sandwich or chicken Alfredo. You don't have to worry about me ever ordering from dominos ever again.

Thank you Domino's for the awesome pizza that you delivered tonight. It was the best I've ever eaten.

Ordered a 3 item med. pizza (chicken, mushroom, and pineapple.) The pizza had very little sauce, 5 little quarter-sized pieces of chicken, and cheese that didn't reach the crust edges! It had more cornmeal than requested ingredients! Domino's, I thought, was on the come up, but I now digress and rescind on that thought. 5 quarter-sized pieces of chicken on a med. pizza...do better Domino's!!

I’ve ordered from here several times, and they never disappoint. The crust is perfectly baked—crispy on the outside and soft on the inside—and the toppings are always fresh and generous. What really sets them apart is the speed and service. My order always arrives piping hot, and the delivery team is incredibly professional and polite. Whether it's a busy weekend or a late-night craving, the quality remains consistent. If you’re looking for a reliable, delicious meal that hits the spot every time, this is the place to order from. Highly recommended!

We have ordered for years but the past year, it has gone downhill. We finally decided to give it another try, and it was dry. So I saw a new stuffed crust and again it wasn't good. I can't see how you can be in business with sending out pizzas like this. I'll stick with the pizzas around town. Spend a lot of money just to throw it away. No good. So dissatisfied!!!

Horrible. Order never delivered. Can’t get anyone on the phone. Not even the customer service number. Not even the corporate number. Finally found a human at another store nearby. She (Alicia) was completely unprofessional and not at all helpful. Never again!

Every weekend I get emails and texts for Domino's specials. I try to place an order multiple times online and on my phone, with my long standing account, and every single time it gives an error, try again. I place the order well in advance of closing but they never take my order. I have a long standing account and have spent a lot of money at that store but I am done. They suck and I'll never order there again. Bad customer service!!

Manager Maxwell at Webber st location in Sarasota Florida. Sent me pizza with black olives which I’m allergic to. Said he would remake it and send it out. That was three days ago. He gave me hard time about fixing it and giving me my change from the purchase. Poor management and poor customer service.

App and website don’t work for ordering online, 50% coupon only good for online but can’t order online therefore no coupon. Dominos is truly one of the most pathetic service industry companies in the world. Congrats Dominos. But you don’t care. Not one bit. Did I mention pathetic?? Do NOT patronize this dysfunctional, non-caring company!!

I don't recommend the thin crust pizza choice. I got it with mushrooms and sausage. The pizza was very dry. It was more like eating a cracker with cheese on it. Hardly any mushrooms or sausage on it. I chose "normal" for the sauce. I think I will go with the Little Caesar's thin crust pie instead. The cheese for that pie was melted but not dried out. There was still sauce.

The online app failed to complete, when I went there I reorder, busy time .. and told to park.. They made me come in for pizza a half hour later.. Forgot me.. Customer service been lacking and kudos for being busy.. but have managers be accountable. Branson missouri has tons of restaurants.. Standing out with poor customer service is backwards.

I place a order and everything I ask to not have they did the opposite of my order and when I call me to let them know I was told I could have my order and delivery would be covered by them. But when I call to get my order replaced I was told that I would have to pick up my order. And then they told me they are not going to honor my replaced because I would have to call back after 5pm. Being very rude and if she had of just listen instead of being rude and nasty about things I would offer to just pay the delivery fee but telling me you're not going to honor my replaced is diabolical and crazy!! My family had to eat hotdogs or sandwich because they mess up my order and then tell me yet again I still have to wait until after 5pm to order to try feed my love ones because they didn't make my order correctly. If you look in the system you can see that I order regularly and always the same way I order. Without the seasoning on crust and very light sauce.

I had a really disappointing experience here 12901 Sherman Way, Ste C, North Hollywood, CA 91605, and felt it was important to share. I placed a pizza order through their app, but it malfunctioned and messed up my order. When I tried to get help in-store, the manager, **, was extremely rude and dismissive. Instead of trying to fix the issue or offer any kind of solution, she told me it was my fault and that I should “know how to use the app next time.” Because of this, I didn’t end up getting my food, and my kids didn’t get to eat dinner that night. It was frustrating and honestly upsetting—not just because of the app issue, but because of the lack of basic customer service and empathy. I understand that technology can glitch, but how staff handle those situations matters. A little understanding or an attempt to make things right would have gone a long way. I hope management takes this feedback seriously and works on improving customer service.