Domino's Pizza

Domino's doesn't care if your account is hacked. The only thing they will tell you is to change your password. They do not care that someone took your Domino's points for a free pizza or that they use your credit card to pay for it. All they said was it wasn't their fault as they didn't do it and you need to change your password. No concern for their customers and they have no remorse for it nor do they care if you go to their competitors. Will never be ordering from Domino's again due to their customer service and their lack of concern for their customers. Very, very dissatisfied.

Twice in January 2019, we ordered from Domino's and both the times, the order was delivered late after first going to completely unrelated address 2-3 kms away. The delivery boys are not trained enough and the food arrives completely cold and unedible. Domino's does not meet the standards of an international chain.

I called the store to see if they delivered to my location (keep in mind I am 2 miles from the store). After much confusion they said no. The girl told me to hold. I held them. A guy answered with a very annoyed voice and said they couldn’t deliver. I would need to call another location. I said, “No all other locations do not deliver because they are very far away.” He said, “Well I have no idea. I don’t work at this store often.” He was so rude about it. I would have ordered and came and picked up but after his attitude and unwillingness to help they can count me out. I will be writing other reviews as well. This review is for the new Domino’s pizza in east Limestone Alabama.

Hi. I must say that the service and staff at Domino's Pizza on Memorial Drive located in Port Arthur Texas is by far the best hands down experience I ever have engaged in with a pizza company. I currently live out of state and it's so convenient to order food for my friends and family and not be there. My last order was on 1/15/2019 and when I tell you that Toddrick ** was and is the ABSOLUTELY BEST he definitely is. He made an exception to their policies and with that I will continue and forever be indebted to this company for the amazing customer service I received today. No - I didn't get anything free but just the willingness to go the extra mile. I thank you. I thank your leadership and I thank your staff. Thank you.

This was the worst experience in ordering pizza of my life. I called to check on my order. It had been an hour. They said give me 15 minutes. I said, "Can I speak to the manager?" They told me no that it was very busy and the phone hung up. I called back 20 minutes later to speak with a manager. They said it was an hour and a half wait time. Online it said 45 minutes and it still took an hour and 45 minutes. Food was cold, pasta was Burnt. Store number 6821.

Crawfordsville, In. Used $20 gift card to buy $7.99 pizza + tx. Went to purchase 2nd pizza, was told no balance left. Said not possible but couldn’t argue so had to pay. Thought somehow my memory was bad. Bought another $20 gift card and purchased another $7.99 pizza which left bal on card of $11.44 as was the first card. Ordered another 7.99 pizza a few weeks later and was told no balance on card. Now I know something really stinks. $40 for two $7.99 pizzas. Trying to work thru company but probably won’t get anywhere. Threw 1st card away thinking my error somehow but kept 2nd for numbers. Any advice out there?

I phoned Domino's in Gorey and asked to order a gluten-free pizza for my wife. They told me I could only order a gluten-free pizza online or on the app. I could not order over the phone or even in the store! I asked to speak to the manager and was told if I wanted to order a gluten-free pizza, I would have to drive home, go online and order it that way. This seems impossible. You can't make this stuff up. You can't phone in the order; you can't drive to the store, order it and wait. The ONLY way you can get a gluten-free pizza is to order online or on the app. They needn't worry; I will NEVER order a Domino's pizza again in my life.

The most pathetic experience. Had ordered for Veg deluxe but was served with non veg pizza. On top of that now the outlet staff (Madinaguda Hyderabad Branch) is arguing with us...horrible. How can you serve non veg to a vegetarian...is it right to cover your own mistake by arguing with the customer and challenge that, "Go to the court. We will see what you can do us..."

If you are going to charge an outrageous amount for a salad etc, you should at least make sure to provide a fork with the delivery. When people are at work, there are not always these things available.

I have placed an order twice via Domino's website and paid twice via Paytm 731 Rs total of 1462 Rs which was deducted at the same time however restaurant have not received the order. Every time I am calling customers service, they kept on passing the buck. No one was giving complete information, and some are telling me to wait for 10 days and then call if still not received the payment. This is insane. These guys have deducted my wallet via BillDesk Food1 but keeping it because of their server issue. Can't believe companies like Domino's doesn't even have a courtesy to talk to once even after several emails. Bad bad.

Hair in my pasta bowl the last time I ordered, called to have it replaced only to get an attitude from the worker who had to send another out. When it came meat in it was so undercooked. Talk about disgusting! Decided to give them another try with just a pizza a few weeks later, only to have them charge my credit card and not show up. When I called and asked to speak to manager he refused to get on the phone. The quality of Domino's on Lowell St in Manchester NH has gone downhill along with the service. I’m so disgusted and disappointed that I will not be ordering from here anymore!!

Hackers got into my Pizza Profile and ordered two pizza orders in two different states, both not my own state, within minutes of each other. They placed the orders using my saved credit card information. I notified Domino's and they refused to refund the charges to my card. Domino's should make the consumer re-verify the credit card information for orders that are delivered to addresses that are not the home address of the Pizza Profile. I was very disappointed with Domino's customer service and this, in addition to their inferior products, means I am no longer a customer. Be sure to use a strong password on your profile if you save your credit card info.

My wife and I placed an online order for pick up of two two topping pizzas, pasta, and wings at the location Store #6890 8613 Alameda Ave. El Paso, TX 79907. The website showed that the order was to be ready in 20 to 25 minutes. When we arrived to pick up the order I was handed two boxes with cold pizzas, a bowl of pasta with barely enough of a serving for one person and "specialty chicken" not wings, which were also cold.

I'm a fan of the discount prices some of the best in the city for pizzas. Unfortunately I'm not a fan of the portion of pasta that is given. We buy our pizza and pasta from Burnaby Bc location. Pasta is great but the portions are very small. Please consider adding more to eat. Thank you.

I would like to know why you have put a surcharge on for Christmas Eve. The is not a holiday and should not have a surcharge as there are no penalty rates for this day. I was going to order dinner, but on principle I have changed my mind.

I just called this restaurant because my daughter ordered a pizza. Apparently she ordered to a hotspot and didn’t understand. She just turned 16 and she has her first job and has her first card. Apparently there was an altercation about getting a refund because my daughter never got her pizza because she wasn’t at the hot spot. I just called the pizza place and they told me they in fact told my daughter they would not give her her money back. Jennifer to be specific.

I had ordered Handmade tossed pizza, while it arrives quite late, this is their first careless. Second but important issue I have is the pizza was overcooked. It looks like somebody throws pizza over the pizza tray. Spilled the cheese all over, the least awkward moment is the pizza is beyond salty, can't eat. This is just crap.

I preordered a chicken bacon ranch sandwich from my local Domino’s a little over an hour and a half before I wanted it delivered. They delivered 15 minutes early and when I opened up the box it looked like they just threw everything in there without a care. Upon taking a bite I tasted something odd. Turns out the bacon was pretty undercooked. I called to tell them and they said they’d send over a new one (bonus points for them) free of charge.

The "general manager" Jordan. Horrible tact, & enjoys arguing. As though the store's ran by a teenager with an attitude is good for business. Ordered 3 pizzas, 1 came out BLACK & charred. I called the store & told her I didn't want that pizza, it wasn't touched, & she said it was ordered well done. I informed her I didn't want it well done, also it was the only well done pizza I got from Domino's black. She proceeded with "I made it so I'm going to have to charge you for another". All I wanted was another pizza & she could take back the black one. But Jordan said "I don't care, I'm going to have to charge you for another one."

Domino's Pizza at Rebsamen is less than 3 miles from my house--called them an hour later to find out about my pizza. The person who answered was less than helpful and asked if I wanted to cancel my order. I did and will not be using them again.

We were in a new city and hungry. We saw a Domino's about 2 blocks away from the hotel we were staying in. We went to our rooms tired and ordered pizza on their app. It said 64 mins and we had no other choice but to proceed with the order. The app showed that the pizza was prepared, cooked in the oven and examined by a “pizza specialist”. This was 20 mins into the order. Then the status did not change, we tried to call the store after 45 mins to see if they are delivering it, but no one answered for 30 mins. After about 90 mins the order status changed to cancelled. We didn't even get to know what happened, hopefully they don't charge my card. Terrible Experience.

Along with the end of free shipping on Domino's pizza now also have the nerve to charge 30 cents more for MOST of the toppings and when I complained they used that most deceitful excuse, "it is in the fine print that prices may vary." If you went into Target or any store and found the prices different from the ads and in tiny print, prices may vary, would you buy from them? Then why with frozen supermarket pizza improving all the time would you buy from a company that is not honest enough to just say, this and that topping is 30 cents more instead of hiding behind that "prices may vary" nonsense.

I will never order at Domino's Restaurant 9451 Cullen Blvd Unit A Houston, TX 77051 United States ever again. I ordered my food at 8:00pm and had to call them at 11:00pm to see what’s taking so long and the whole time no one picked my order up from the store so I had to cancel and get a refund. And on top of that the customer service was horrible.

Stuffed cheese bread. Yuck! There is easy to cheese. I like cheese bread not cheese with a bit of bread you can't taste. I won't order this again. No one in my family liked this. We also tried the Parmesan bites. They were ok. A bit strong taste. Too much Parmesan. I love the pizza!

Domino's Address: 10625 University Ave NE, Minnesota. Dominos Store# 1913. Domino's Ph Number: 763-757-3030. I had two gift certificates as I stay in a hotel partnered with Domino's and the gift certificate says that I can order a free medium pizza of our own choice. So I had two gift certificates to order the pizza and even before taking the order, the manager at this store#1913 was extremely rude and asking rude questions like 1. "Where did you get this gift certificate from"? 2. "Who gave you these gift certificates?" 3. "Last time when you ordered, we didn't get the gift certificate back from you" - I already gave the Domino's driver the 2 gift certificates that I had (is it my problem if the driver does not go back to the store and submit the certificate).

I call a phone order in 12/1. It was delivered to my home in the time frame they said. However when I opened the box it was the wrong pizza. One that had things I have allergies to. I called and spoke to a young lady who ask for the # on the box and quoted what I had ordered. She said she it was being remade as we spoke and to just toss out the pizza. One hours later I called back to check on the staus and was told that no remade was ordered. I spoke to the supervisor who told me then that the delivery person gave me the wrong box. (HUH?) I ask for a refund to my credit card as it was too late in the evening and told that he could not do that, to call the general manager the next day between 4 pm and 12:30 AM which I will do. More to come after that conversation.

Ordered cheese sticks and sauce. Paid for it!!! There was no product when it came home. I called the store and complained. A manager was supposed to call me back. I called for manager or anything. No response. Asked to rate my experience on multiple surveys. No response.

I very much enjoy Domino's for their amazing pizzas. There put the time and effort into their food and it comes out amazing to the taste! I personally get myself the cheese pizza because I love how they put on extra cheese!!

My app was hacked and over $400 was charged to my account over 7 separate orders from TX, NY, KS, GA & CO all in one day. Domino's told me it wasn't the app but my email that was hacked because I use the same password for more than 1 account which I don't. My password for the app was only for the app. I was told to talk to my bank to dispute the charges and then I was ignored when I emailed them and said I wanted to address the chargers with them not my bank!!!

My app was hacked and $500 was charged to my account over 9 separate orders from TX, NY, KS and LA all in one day. Domino's told me it wasn't the app but my email that was hacked because I use the same password for more than 1 account which I don't. My password for the app was only for the app. I was told to talk to my bank to dispute the charges and then I was ignored when I emailed them and said I wanted to address the chargers with them not my bank!!! Y'all have unfortunately lost a very loyal customer. This has not been handled professionally at all. I expected better from this company. Y'all can fix potholes in roads but can't protect my card information on your app. I frequently use the app to order from the amazing store around the corner from my house. I will NO longer spend any more of my money with y'all.